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April's Diamond Guest Reviews

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2 Bedroom, 2 Bath, Sleeps 8, Cabin Rental
with 3 level cabin, 2 king beds, 2 queen beds, 1 full bed, bbq grill, deck, fire pit, gas fireplace, game room, hot tub, wifi internet, jetted tub, theater room, pool table, wooded view, non smoking, washer/dryer
Overall Rating: 9.6 / 10

1 of 125 Guest Review

Guest Rating: 9.9
Austin H.Graceville, FL
Stayed on 02/27/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

2 of 125 Guest Review

Guest Rating: 9.8
Mike S.Ridge Manor, FL
Stayed on 12/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at April's Diamond for the Christmas 2023 holiday. We absolutely enjoyed our experience. The cabin was so beautiful and had great amenities. We spent countless hours in the game room playing pool and spent every single night in the theater room watching movies. There were 6 of us and our kids had plenty of room to have space but also spend family time together. The location was perfect and easy to get around. The only suggestion I have is that if you plan on doing any cooking and baking you should bring your own baking sheets because they don't provide any. They did have a few pots and a small skillet but that's it. We also brought our own soap, trash bags and toilet paper because they only provide a few. They could also upgrade their silverware and knives. I am very pleased with Cabins USA and tell anyone who is looking to go the Smoky Mountains to book with them. We are already planning another trip soon.

3 of 125 Guest Review

Guest Rating: 10
Melissa S.Honia Path, SC
Stayed on 07/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin loved every min there. Location was perfect easy to get too. Only thing I can say is they really should leave more trash bags and toilet paper but only complaint as was a easy fix. Would for sure rent this cabin again....

4 of 125 Guest Review

Guest Rating: 9.9
Kenneth H.Porter, IN
Stayed on 07/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Besides only two garbage bags, and a little dust, this place was amazing!!! Location was amazing. Stop light 3 being in the center of Parkway was quick access to Publix grocery store, gas station was all right there. Hot tub was great, HVAC was amazing COLD AC.. seen a few turkeys and two black bears. The cinema room was nice, they do need to look at one of the recliners it wasn't attached and leaned when reclining. Need few tips on pool cues. And other then thst small things I will book this amazing cabin again on our next visit. Thanks so much for an amazing experience once again cabins USA 20..

5 of 125 Guest Review

Guest Rating: 9.0
Carolyn S.Fort Worth, TX
Stayed on 06/26/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

6 of 125 Guest Review

Guest Rating: 8.7
Jennifer W.Royal Palm Beach, FL
Stayed on 03/19/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The property was nice and cozy. Lower on the mountain, so driving it wasn't an issue. We were fortunate to have visitors the first and second night, Cat, raccoon and 3 bears. So amazing. One bedroom the ceiling fan was broken as well as a light bulb. There were box fans to keep air moving, not to cool the cabin, mother nature handled that for us. The fireplace didn't work only really an issue for the first couple of days. One of the biggest issues for us was I picked this cabin due to the pictures, there is a fantastic picture of a creek in the back however, no creek anywhere. The outside sitting area is similar but that is not the picture for this cabin unfortunately, we had brought fishing poles and purchased fishing licenses for this, so that was a waste of money! It did rain one day and we made good use of the theatre room. Overall very relaxing and fantastic trip.

7 of 125 Guest Review

Guest Rating: 9.6
Amanda S.Ewing, KY
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great. Cozy with tons of sitting and sleeping options. Theater room and pool table in the basement was nice. Outdoor grill/fire area was appreciated. The hot tub was spacious for 4 adults. Cabin was overall clean, but under the couches, mantle, and upper windows were filled with cobwebs. Definitely need a good scrubbing. The upstairs spa tub also leaks water downstairs into the bathroom. Location was great. 5 mins from pigeon forge. Neighboring cabins are very close. Kitchen was stocked with pots, pans, silverware, blender, coffee maker, etc.. overall a nice cabin, and would definitely recommend.

8 of 125 Guest Review

Guest Rating: 9.0
Tyler B.Groveport, OH
Stayed on 06/26/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was our home away from home 6/26-7/1.

The Good-Location, location, location! This cabin is in a perfect spot, because you get the feeling of seclusion amongst the trees but you are 5-10 minutes from all the action in Pigeon Forge and the more laid back Wears Valley. This allowed us to do more activities but actually have more relaxing cabin time because the drive was so easy. The ice cold AC! It was hot and humid for most of the week and it was wonderful stepping into a nice cool cabin. The hot tub was nice and relaxing and we liked it's location off of the bedroom. All of the appliances worked as they should and made it easy to make a couple meals. Finally, the size of the cabin was really nice because we had the large living area to hang out as a family but the space to spread out and each relax in our own way.

The Bad-Theater Room. We found out upon arrival that the theater room was closed for renovations. A real bummer, BUT Cabins USA was really awesome in dealing with the situation, so I can't thank them enough for that! Just wish the pictures would be removed from the listing until it's finished. The curled corner in the rug in the loft that a previous reviewer mentioned was still there. We put a travel bag on it and it wasn't an issue. The Woodpecker. A pretty, but annoying, woodpecker served as our wake up call a couple mornings by pecking the overhang outside the upstairs window. I chased him away and that was that. Our internet went out the first night and the router was in the closed theater room, so we couldn't reset it ourselves. Again, Cabins USA was awesome in their response and got the router reset within a couple hours and we had no more issues.

Overall, this cabin was a great experience for our family. We wanted a relaxing trip this time and that's what we got. It was really hard to pack up and leave because we got quite comfortable. I would DEFINITELY recommend this cabin and we will surely check it's availability the next time we visit the area. Thank you Cabins USA for the best Smoky Mountain vacation stay yet!!

9 of 125 Guest Review

Guest Rating: 10
Larcolia E.Louisville, KY
Stayed on 06/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property was beautiful and had so much room i loved it i would mostly deathly book this cabin again. The only issue that i did have is the jacuzzi upstairs didnt work and the fridge but someone came out to fix it still dont know why it was leaking water. Other than that is was great

10 of 125 Guest Review

Guest Rating: 9.1
Carol S.Arcadia, LA
Stayed on 06/06/2022
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would like to stay in April's Diamond cabin again. This was the best, cleanest, neatest, place we have been in, since starting our vacations years ago with your company.

11 of 125 Guest Review

Guest Rating: 7.8
Wyatt S.Sandusky, OH
Stayed on 10/08/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

12 of 125 Guest Review

Guest Rating: 9.5
Melinda W.West Harrison, IN
Stayed on 09/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice. It was in a private location but close to all the main attractions. You do have cabins nearby but you still have a lot of privacy. You could comfortably sleep at least 8-10 people. The layout of the cabin is nice but the bedrooms are directly on top of each other. You can hear people below or above you. The air conditioning worked great and keep us nice and cool. Nice access from the bedroom to the hot tub.

There are a few things that I noticed that the owners may want to address. There was anything that wouldn't make us not stay there again but a few things that would make it better for the next guests. The jets did not work in the upstairs whirlpool. The toaster did not work. We didn't have any cookie sheets or pizza pans to bake on in the oven. There wasn't any spatulas for turning hamburgers, eggs, etc. (I purchased a spatula and left there for the next guests to use). No potholders anywhere and only one dishtowel. There are cracks made into the dining room table that were filled with crumbs and food from previous guests. Also, the refrigerator didn't seem to get very cold even set on the highest temperature. The rug in the loft is curled up and we had a guest trip on it. Pool sticks missing tips. The TV above the fireplace did not get good reception and we could not watch anything on it at all on it. The cabin could use a good dusting including the light fixtures and ceiling fans. It would also be nice to have a handrail going all the way down the stairs outside.

Outside, the grill worked good and we had full tanks of propane for the grill and the fire pit. Plenty of seating outside. The deck had a wonderful swing and chairs. The hot tub was perfect temperature. Everyone enjoyed the movie room downstairs. Overall, the cabin was nicely decorated and comfortable. We all enjoyed our stay and loved the location of the cabin.

13 of 125 Guest Review

Guest Rating: 9.5
Rhonda B.Modoc, IN
Stayed on 09/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
April's Diamond was a very cute cabin with all the amenities we wanted. We enjoyed the pool table and hot tub. We saw a momma bear and two cubs come up to our fire pit one night. That was exciting . We used the Theater room one rainy night. The cabin is easy to get to and close to the attractions. We enjoyed our stay however there were a few things we didn't like. The dryer looked fairly new but didn't work. Also we were given an alarm code but there was no alarm system there. The light switch in the upstairs bedroom needs attention before it causes a fire. The cabin could use a deep cleaning as dust was very visibly hanging in the walls. However we did enjoy our stay and if the issues were fixed would stay at April's Diamond again.

14 of 125 Guest Review

Guest Rating: 9.1
Shawnte B.Cincinnati, OH
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything! The only thing that sucked was we had two completely empty propane tanks. Bone dry grill bone dry fire pit. I call on day two at 2P they stated they would put a work order in to get us propane. I called back at 4:30 maintenance is still on their way stuck in traffic...ok just want to make sure we will be getting it so we can make dinner. Call back a little after 7P to follow up I was sent to VM to leave a message and someone would call me back no one ever called me back. Needless to say we had to change our dinner plans.

15 of 125 Guest Review

Guest Rating: 9.8
Michael N.Jacksonville, NC
Stayed on 08/12/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

16 of 125 Guest Review

Guest Rating: 10
Kayla B.Florence, KY
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is awesome! We stayed for only one night on July 28th. I wish we would have stayed in it longer. Beds were very comfortable and the hot tub was nice. Cabin USA customer service is top notch. Can't wait to book another vacation with them.

17 of 125 Guest Review

Guest Rating: 9.6
Tammy R.Somerset, KY
Stayed on 07/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Jacuzzi didn't work, otherwise we were very happy with our stay!

18 of 125 Guest Review

Guest Rating: 9.9
Jamilah H.Lafayette, LA
Stayed on 06/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 125 Guest Review

Guest Rating: 8.5
Don H.Kitts Hill, OH
Stayed on 05/30/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The mattresses were a little firmer than I'm used to other than that we enjoyed our stay

20 of 125 Guest Review

Guest Rating: 10
Vernon &.Earlinger, KY
Stayed on 05/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

21 of 125 Guest Review

Guest Rating: 8.5
Benjamin C.Fayetteville, WV
Stayed on 04/30/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very satisfied with the cabin overall and will definitely look to book this cabin again! Location is perfect not too close and not too far from all the pigeon forge attractions. Very close access to "the island" shopping center. Layout is nice with functional kitchen. Very good HVAC, cabin seems very well built and nicely decorated. Just a few items keeping it from being 5 star perfect, that would be easy fixes. Master bathroom sink very slow to drain, lots of light bulbs burnt out, fire pit is propane powered and it was out of propane, just swapped the tank from the grill to use it. Appliances were somewhat dated but all in working order. Overall nice cabin and had a great trip! Will look for April's diamond again.

22 of 125 Guest Review

Guest Rating: 9.3
Ashley F.Johnson City, TN
Stayed on 03/27/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was clean and great location. Very close to shopping and entertainment. Plenty of space and would stay here again ????

23 of 125 Guest Review

Guest Rating: 9.7
Mary T.West Helena, AR
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked this cabin for our anniversary and it was very beautiful , clean, and spacious . There were a total of 6 of us which was more than enough space . It's also in a great location! I highly recommend this cabin .

24 of 125 Guest Review

Guest Rating: 8.5
Emily M.Hinton, WV
Stayed on 11/19/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We had a good time! A few glitches though that need to be fixed: the cups in the cabinet were molded. We had to wash to use. There were no blankets or sheets for the fold outs or futon. By the time we noticed it was almost 9pm and when I called they couldn't get them to us until the following day. The jets in the upstairs jacuzzi did not work. We called maintenance and they stopped when we were in the shower so he said he would come back but didn't unless it was a time we were not there. The hot tub outside was not full and constantly was trying to circulate water so was super noisy for the couple in the bedroom there. The basement level was super cold!! I would put a heater in there for sure. It stayed about 55 but our teenage sons were ok with that, thankfully. Also I had asked prior to our arrival if this cabin would be decorated when we came for the Christmas season, was told it would be. It was not so I was a little bummed.
The cabin was very clean, besides the cups in cabinet. It was cozy for all 8 of us, close to everything. We would stay again despite the few things that were minor and we could live with or without. There were plenty of cooking pots, pans, silverware. We didn't get a chance to use the fire pit but it looked nice. Enjoyed the express check in so we could skip having to stop to get info. Kids loved the movie room and playing pool.

25 of 125 Guest Review

Guest Rating: 9.8
Tiffany A.Leicester, NC
Stayed on 11/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

26 of 125 Guest Review

Guest Rating: 10
Chris S.Chesapeake, OH
Stayed on 10/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

27 of 125 Guest Review

Guest Rating: 9.8
Litrevia S.Greensboro, NC
Stayed on 08/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
April's Diamond was a great cabin! I have been using Cabins USA for 4 years now. The cabin location is NOT in a cabin community, but there are a few cabins in the location. It is not in an area with a swimming pool FYI. As some reviews state, you may want to wait until the end of your stay to put your trash out! Something does come by at night and knock all your trash out! Whatever it is, it rips the trash bags as well! The cabin was pretty much well stocked! Even though we brought extra tissue, we didn't need it! We did need the extra towels we brought, and had to go buy extra trash bags. The cabin only had one trash bag! We loved the movie room, fire pit, and hot tub! ???? Cabin can easily sleep 10-12 people if it's a family vacation with children.

28 of 125 Guest Review

Guest Rating: 8.8
Derek G.Deridder, LA
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

29 of 125 Guest Review

Guest Rating: 9.8
Robin E.Batesville, IN
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and location. Only a couple of problems. In the upstairs bedroom the sheets kept coming off and the mattress pad underneath was not very nice looking so I would get a new one in there. The upstairs shower doorknob is falling off. And the deck was dirty. Other than those things we LOVED staying in Aprils Diamond and would stay again. Also we got to see a BEAR by our cabin!!

30 of 125 Guest Review

Guest Rating: 9.5
Katherine G.Howardsville, VA
Stayed on 06/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is beautiful and the location is wonderful! The plumbing is a bit iffy, but other than that the cabin was great!!!!

31 of 125 Guest Review

Guest Rating: 9.5
Kendra S.Chillicothe, OH
Stayed on 06/07/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Tried calling management about the billing never returned call but cabin was wonderful.

32 of 125 Guest Review

Guest Rating: 10
Mitchell C.Somerville, AL
Stayed on 05/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family loved it. It was the best weekend getaway that we've ever had

33 of 125 Guest Review

Guest Rating: 9.2
Christina T.Virginia Beach, VA
Stayed on 04/16/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Let me first begin by saying that the cabin was beautiful! Everything was clean and worked as it should. We only had to call for maintenance once because the hot tub was 109 degrees, and should only be at 104. He came out and had it good to go in just a few minutes. We loved the game room and theater room. Due to COVID-19 everything was closed in town, even the national park, but we brought our groceries with us and grilled out every night. It was wonderful! We saw a few wild turkeys as well. :) Now for the improvements... the staff was not very friendly during the check in process. She was very rude and not knowledgeable of any questions we had. I was also not able to do express check in because we had to change our card information at the last minute. You have to change your card information 48 hours before check in and there’s a whole process to do so. It would be nice if this process was a bit easier, especially with social distancing at this point in time. Aside from that, the stay was amazing and we cannot wait time come back! Oh, and the location was great! Close enough to the main road for a quick run to the grocery store, but far enough away where you get some peace and quiet!

34 of 125 Guest Review

Guest Rating: 9.9
Sandra H.Westminster, SC
Stayed on 04/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 125 Guest Review

Guest Rating: 10
Jonathan R.Milton, FL
Stayed on 03/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 125 Guest Review

Guest Rating: 10
Peter &.Independence, LA
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin, location, convenience and everyone that helped us from the beginning to the end. Will definitely be using Cabins USA again and wouldn't mind staying in this cabin again!!! Can't wait for our next Tennessee Vacation!!

37 of 125 Guest Review

Guest Rating: 10
Thomas B.Belpre, OH
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA did a great job. We had a large dog show up at the cabin one night and cabins USA sent someone out quickly and took the dog to find the owner. Was super easy to check-in and check out. We had a great time at a great location.

38 of 125 Guest Review

Guest Rating: 10
Alex T.Montrose, WV
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

39 of 125 Guest Review

Guest Rating: 9.1
Donald M.Garden City, MI
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
When we arrived none of the TV's worked in any room, no cable no wifi. As it was Sunday afternoon they could not get comcast out to fix until monday. By the time we returned to the cabin on Monday afternoon it was all fixed with no further problems. Also we noticed that none of the tv cords were very organized and nothing but cable boxes were hooked up. Had to hook up sound bar to use it and never bothered with DVD players. Other than the entertainment issues we really enjoyed our stay. Would recommend someone be sent out to straighten out those issues.

40 of 125 Guest Review

Guest Rating: 9.7
Kristen N.Pollock, LA
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

41 of 125 Guest Review

Guest Rating: 9.6
Sue S.Bremen, GA
Stayed on 07/06/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin. Just needed more supplies such as paper towels toilet paper & dishwashing
supplies. Need more than 1 roll of toliet paper
2 dishwasher tablets 1 roll of paper towels .That’s not enough for 7 days .
Thanks

42 of 125 Guest Review

Guest Rating: 9.5
Jacob T.Covington, KY
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
A great cabin. Although the jacuzzi didn't work (Jets not working and leaked down stairs when it drained) and the theater room needs fixing. The TV remotes controlled nothing but power and volume and I couldn't get the input changed to even use it. Other than that this cabin was awesome.

43 of 125 Guest Review

Guest Rating: 10
Emily M.Franklinton, LA
Stayed on 04/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.8
Arleen S.Monroe, MI
Stayed on 03/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful Cabin in a great location to all the attractions. Cabin was very clean, couple little things could improve, more towels, garbage bags, toilet on the main level was very loose needs to be mounted better. overall we had a great time and would definitely recommend this cabin to others.

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Guest Rating: 10
Rebecca L.Lucedale, MS
Stayed on 03/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We've rented from another company for several years but, upon the recommendation of a family member, decided to give you guys a try. We are so glad we did! I traveled with a 12- year-old and 5 teenagers on this most recent trip. They were all happy with our stay and have requested that we return to this same cabin next year.
There was ample space for our party of seven. The kids enjoyed the games and the hot tub. The area around our cabin was quiet, and yet the location was convenient if we needed to go out and get anything. The fire pit was also a big hit as was the theater room. Needless to say, we hated to leave! Lord willing, we plan to be back next year!

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Guest Rating: 10
Cherie G.Burns, TN
Stayed on 03/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nothing negative.

Just could have used a few more towels or at least some detergent left onsite to clean them. Another kitchen trash bag would have been useful too.

My kids loved the hot tub, movie room, & pool table. The recently reno'ed showers were great too.

47 of 125 Guest Review

Guest Rating: 10
Angela P.Princeton, IN
Stayed on 03/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we just loved it there and will be back my son n law just loved it and he wants to move there the cabin was perfect enjoyed the hot tub the cabin was very clean felt like home the view was very pretty. wished we could of stayed longer.

48 of 125 Guest Review

Guest Rating: 8.6
Sonya J.Bristol, TN
Stayed on 02/22/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Location was great, Cabin was comfortable. However, the Amenities list needs to be updated. There is NO gas log fire place. It has been changed to an electric fireplace. So we were disappointed about that . Also, the eletrical outlet in the bathroom on the mail floor does not work, The toilet in the bathroom on the main floor and downstairs near the the game room are not secure to the floor they both moved whenever anyone sat on them. It needs some maintenance in these areas.

49 of 125 Guest Review

Guest Rating: 9.6
Robin J.Mckenney, VA
Stayed on 11/06/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay in April's Diamond. I would suggest that bear proof trash cans be added to the site. We had to clean up trash from the driveway and road after we had an unexpected guest during the night. We love the area and will be back again soon.

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Guest Rating: 10
Teresa B.Wirtz, VA
Stayed on 09/17/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a wonderful cabin and I will definitely stay there again. The only suggestion we had was to have directions on operating the tv's in the basement. Everything was excellent.

51 of 125 Guest Review

Guest Rating: 9.9
Carol V.Bethpage, NY
Stayed on 07/26/2018
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful experience. Cabin was very clean and comfortable. Looking forward to returning at a future date!

52 of 125 Guest Review

Guest Rating: 10
Ronnie S.Matthews, NC
Stayed on 06/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time. The cabin was beautiful, Clean and plenty of room for everyone. Updated TV in living room, both bed rooms, game room and theater room. Really Love the make up of this cabin. Will visit again and recommend to others!! Your cleaning crew did a great job of cleaning the cabin like you would clean your home. Thanks!!

53 of 125 Guest Review

Guest Rating: 9.7
Cheryl F.Palm Harbor, FL
Stayed on 05/28/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

54 of 125 Guest Review

Guest Rating: 9.7
Lokesh P.Hicksville, NY
Stayed on 05/25/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love the vibe of this cabin. Located in a good place with some nice furniture and a perfect log cabin experience. Will come back here for another visit.

55 of 125 Guest Review

Guest Rating: 9.2
James T.Hillsville, VA
Stayed on 04/11/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.5
Byranda W.Garrett, IN
Stayed on 03/26/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! We were there for 4 nights. Great location. The only thing we were happy with was the lack of cleaning supplies. We found a broom outside under the porch. It would have been nice to sweep the rugs and clean up after ourselves a little better. We managed but there should definitely be cleaners and a sweeper. We can wait to stay again.

57 of 125 Guest Review

Guest Rating: 10
Saanchez W.Cincinnati, OH
Stayed on 03/01/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a really great stay. No complaints at all. The only thing was the whirlpool and hot tub wasn’t working. Called maintenance and they came right away to fix whatever issues we had. They were really fast getting there to resolve the issue. Lovely place to stay and really large too. Perfect for couples

58 of 125 Guest Review

Guest Rating: 9.6
Lori H.Lowgap, NC
Stayed on 02/23/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin is beautiful and within a short driving distance to the main parkway. We went on a couples trip as a late Valentine's gift. Our favorite part about the cabin was the movie room and the game room. However it would have been ideal if the game room and the upper bedroom were switched. The upper level bedroom must have thinner outer wall construction than the hull of the cabin does. There was a group of young guys staying in the cabin below this one and they partied all night. It sounded as if they were in a next door room when they were on their back deck. We didn't get to use the hot tub during our stay because it was only half full of cold water when we arrived. I called maintenance and someone was suppose to come by but we never saw anyone. Other than a couple more minor things not working properly, we enjoyed our stay.

59 of 125 Guest Review

Guest Rating: 9.6
Heather M.Bristol, VA
Stayed on 01/11/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Rodney P.Moore Haven, FL
Stayed on 01/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful time. Was nice to see the snow and ice even if us Florida Crackers were cold but that’s what we were looking for. Looking forward for plans this fall for the leaves changing. Will definitely let my friends know about our great vacation.

61 of 125 Guest Review

Guest Rating: 9.7
Mandy M.Hineston, LA
Stayed on 08/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would suggest just a few things: put a book in the cabin so people can sign in their name and where they are from and things they enjoyed while there and things they didn't . Also please keep a roll of trash bags in the cabin we didn't have any. The beds was awesome the cabin was wonderful. Would of liked a lil bit more veiw, but all in all it was wonderful. And will stay again next year🙂
Company Response:
Thank you for taking the time to let us know about your recent stay in April's Diamond. We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for your suggestions. We are always looking for ways to improve on our guests' stays. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our gust again soon!

62 of 125 Guest Review

Guest Rating: 8.7
Robin T.Van Buren, OH
Stayed on 07/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Loved the cabin & the location but floors were not clean. In fact, I had to sweep when we got there. There was also a lot of trash right outside of our cabin. Outside of cabin needs cleaned!! One of the pillows had ripped & was all over our bedroom the next morning so definitely need to replace pillow from master bedroom & one of light bulbs was out in master bathroom as well. Also a few articles of clothing in dryer when we got there & dryer filter was full. Cabin was great but definitely could have been cleaner!

63 of 125 Guest Review

Guest Rating: 9.6
Sue S.Bremen, GA
Stayed on 07/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 125 Guest Review

Guest Rating: 8.2
Barbara V.Pittsburgh, PA
Stayed on 07/01/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 9
Check Out: 7
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
It was a very nice cabin and clean too. The beds were good, plenty of room and closet space. We would consider going again.

Disappointments were: Fooseball game was broken; loft tree lights did not work; 3 of 4 recliners did not recline; With about 5 remotes each for the theater and living room TVs, there should have been instructions on which ones to use and hot to use them for different reasons (watching videos, watching TV, netflix, etc). It took a lot of time trying to figure this out.

Check-in procedure email that we received indicated there was a house alarm that would need to be disabled. But there was no alarm, which we had to call the office to confirm. Also, there was no number provided on the check out procedure for which we were to call after leaving cabin.

65 of 125 Guest Review

Guest Rating: 9.1
Richard H.Maryville, TN
Stayed on 06/27/2017
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice. The air conditioning didn't work and the hot tub didn't get hot. Wanted to stay a fourth night but the price went up $800 for the extra night.

66 of 125 Guest Review

Guest Rating: 9.6
Valerie N.Sterling Heights, MI
Stayed on 05/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin and perfect location! You don't have the mountain view, but when you are all over town each day, it makes it very convenient to be close to everything! Going through Cabins USA is super easy, which is so helpful when you're planning a trip. This was our third time to the area and first time we ran into stormy weather. The entire town blacked out. Not sure if that was a fluke, but wish the cabin would have had flashlights or candles. Either way I am never going on vacation without them. Can't wait to come back again and we are using Cabins USA again, for sure!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

67 of 125 Guest Review

Guest Rating: 10
Brenda F.Church Hill, TN
Stayed on 06/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about this cabin. It is a really pretty place. Everything was clean! Great location just a short drive to the Parkway.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!

68 of 125 Guest Review

Guest Rating: 10
Floyd H.Arlington, TX
Stayed on 05/28/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great stay with no issues.

69 of 125 Guest Review

Guest Rating: 10
Janice B.New Albany, MS
Stayed on 04/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my Family really enjoyed our stay at April's Diamond.
Company Response:
I am so happy to hear that everyone enjoyed their stay in April's Diamond! When you are ready to stay with us again, please mention you are a return guest f or an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

70 of 125 Guest Review

Guest Rating: 8.0
Eris S.Antioch, TN
Stayed on 04/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 3
Comfort: 7
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The theater room only had DVD access. This should be noted when advertising the room. The Theater seats do not recline back.
The bedroom upstairs ceiling fans hits the wood. It makes a loud noise and It looks like it is ready to fall. It needs to be fixed ASAP because the upstairs is naturally warmer in the spring and summer.

71 of 125 Guest Review

Guest Rating: 10
Tequoia J.Newberry, SC
Stayed on 04/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The best cabins rental in Tennessee. I'm going back in October and I'm renting with the best "Cabin USA"
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed. When you decide to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to seeing you in October!

72 of 125 Guest Review

Guest Rating: 9.9
Tom G.Roanoke, IN
Stayed on 04/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everyone was helpful and kind. A few things needed to be done (broken door knob, no sheets, internet access) that weren't when we got there, but they were taken care of promptly.
Company Response:
Thank you for taking the time to let us know about your recent stay in April's Diamond! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I am happy to hear maintenance was able to address the issues you experienced when you first checked in When you are ready to stay with us again, please mention you are a return guest for an extra discount. Thank you again for your review and thank you for choosing Cabins USA!

73 of 125 Guest Review

Guest Rating: 8.8
Julia H.Newburgh, IN
Stayed on 03/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall, great stay. Parking sucked. The thermostat was set at 75 and was locked. We ended up having to buy fans to stay cool. The pool table was is off kilter and no chalk for the sticks, so playing a game was near impossible. The theater room was the best room in the house and we all fought over it. Other than those issues it was a great stay. Very clean, we would like to come back to this cabin if we could change the temp.
Company Response:
Thank you for taking the time to let us know about your recent stay in April's Diamond! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the temperature in the cabin as well as the pool table. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

74 of 125 Guest Review

Guest Rating: 8.5
Elizabeth B.Cornersville, TN
Stayed on 03/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was great we loved it. But thereally was a few problems we had no pot holders the can opener did not work. The freezer quit work and we lost everything in it. We had no extra trash bags. Something kept getting in the trash cans outside and making a mess. The grilling utensils were dirty. It was a great cabin other than those things

75 of 125 Guest Review

Guest Rating: 9.8
Felicia M.Athens, TN
Stayed on 02/10/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin, great stay. Only a few things could make it better. It wasn't emergent so I didn't make a big deal. It would be great if light bulbs were available. Several of them were out (front entrance, stairway). Very dark without the front porch light so was hard to find cabin because of late arrival and no sign at the Street. Kitchen didn't have pot holders or a user friendly can opener. Otherwise GREAT
Company Response:
Thank you for taking the time to let us know about your recent stay in April's Diamond! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the light bulbs and lack of pot holders. Your comments have been forwarded to our maintenance and housekeeping departments to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

76 of 125 Guest Review

Guest Rating: 10
Deandre H.Montgomery, AL
Stayed on 12/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

77 of 125 Guest Review

Guest Rating: 8.8
Teresa B.Wirtz, VA
Stayed on 11/07/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There is a need for more kitchen bowls. There wasn't a hair dryer which was unusual and not very many towels. There are not any pot holders in the kitchen either. The cabin is beautiful and very comfortable. We enjoyed our stay very much.
Company Response:
Thank you for taking the time to let us know about your recent stay in April's Diamond! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the lack of towels and pot holders. Our housekeeping department has been notified and will be addressing that issue. Because our cabins are individually owned, it is up to the owners to supply items such as hair dryers. I apologize for any inconvenience. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

78 of 125 Guest Review

Guest Rating: 9.4
Chrystal K.Hickory, NC
Stayed on 10/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wow! Check in was the quickest and most efficient I have ever experienced! Cabin was as nice as the pictures, however the housekeeping staff was a little lax. There were hairs left in the sink and shower that were easily seen, I guess they were in a hurry. Neighbors were very close, so if you have loud or partying neighbors like we did, it can ruin the relaxing in the hot tub. Other than that everything was great! Love the text to checkout option!

79 of 125 Guest Review

Guest Rating: 9.7
Juliano M.Spanishfort, AL
Stayed on 10/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

80 of 125 Guest Review

Guest Rating: 10
Brian H.Broken Arrow, OK
Stayed on 10/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin. My wife wanted to move in.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

81 of 125 Guest Review

Guest Rating: 10
Tiffany A.Atoka, TN
Stayed on 10/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It can sleep way more than 6, its a 3 story Cabin. Perfect and the location was great everything was close
Company Response:
I am so happy to hear that you enjoyed your stay in April's Diamond! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

82 of 125 Guest Review

Guest Rating: 10
Marietta M.Omaha, AR
Stayed on 10/11/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
April's Diamond was an excellent cabin!! We loved everything about it!

83 of 125 Guest Review

Guest Rating: 9.6
Tammy W.Rogersville, TN
Stayed on 08/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
April's Diamond was a great cabin. The location was perfect. There are cabins close but wasn't a problem. I would recommend this cabin to anyone looking for comfort and easy access. As always Cabins USA was so easy and so friendly. I'll definitely use them again
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

84 of 125 Guest Review

Guest Rating: 7.7
Dorann B.Bristol, TN
Stayed on 07/06/2017
Ratings:
Booking: 0
Staff: 7
Cleanliness: 10
Check In: 0
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I called into make my reservations July 2016. When I arrived to check in the cabin was reserved by the agent over the phone and he put it in for over a year from the date I requested. Eric at the desk was able to get us a cabin for the first night, it was an upgraded one which was very nice, we had to move cabins the next day. We were out of a cabin from 12pm to 4pm because of cleaning. I paid for 3 nights. We were allowed to put our stuff in the second cabin but still I paid for 3 full nights. Eric also said he would send me an email for a free night via my email which I have not received as of yet. I was referred to cabins usa by a friend. I referred a friend of mine to also book at cabins usa which they did the weekend before I stayed there with my family. Mistakes are made and I appreciate Eric for making sure we had a place to stay after traveling to the area. I will definitely stay with cabins usa again. whoever reads my review please be sure the night I was promised is sent to my email..thank you and see you on the next trip :)

85 of 125 Guest Review

Guest Rating: 9.8
Shirley S.Spruce Pine, NC
Stayed on 07/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was great! We really enjoyed our stay and will definitely be back. The only thing I would add is wi-fi.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

86 of 125 Guest Review

Guest Rating: 10
Stephen E.Gaylord, MI
Stayed on 06/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I WOULD SUGGEST PUTTING THE HOUSE SIGN OUT BY THE ROAD. WE ARRIVED AFTER DARK AND PASSED IT UP LOOKING FOR THE SIGN BY THE DRIVE, THAT ALL OTHER HOMES HAVE. THE PORCH LIGHT WAS OUT MAKING IT EVEN MORE DIFFICULT TO SEE THE SIGN ON THE HOUSE. WE STAYED FOR 3 NIGHTS AND WAS ONLY PROVIDED ONE ROLL OF TOILET PAPER PER BATHROOM, WOULD SUGGEST LEAVING A FEW MORE ROLLS.
Company Response:
Thank you for taking the time to let us know about your recent stay in April's Diamond! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for your suggestions. We are always looking for ways to improve our guest's stay. Your comments have been forwarded to maintenance and housekeeping to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

87 of 125 Guest Review

Guest Rating: 8.4
Anthony B.Sylvania, GA
Stayed on 04/25/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
OVERALL THE STAY WAS OK, WE JUST HAD SOME PROBLEM WITH ANTS INSIDE THE CABAIN AND THE DRYER DIDN'T WORK OTHER THAN THAT ITS WAS OK SEE YOU NEXT YEAR!
Company Response:
Thank you for letting us know about your recent stay in April's Diamond. We here at Cabins USA work hard to ensure each of our guests have the best stay possible. Thank you for letting us know about the issue with the ants and the dryer. Maintenance has been notified and will be addressing those. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

88 of 125 Guest Review

Guest Rating: 8.5
Darin W.Oxford, GA
Stayed on 04/06/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
we was disappointed the air hockey table was broken laying under the porch .also shower door was laying in the shower.however they did hang a shower curtain up for us very fast. jacuzzy was full of black mold. but the kids had fun.it was a nice cabin despite the trouble we had

89 of 125 Guest Review

Guest Rating: 10
Kristen B.Evansville, IN
Stayed on 03/21/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the 4th year in a row that we have booked with cabins USA! And we will continue. April's Diamond was a great cabin for my family and I! It's not far away from attractions. I will let you (renters) know this cabin is in between two other cabins. But even though they are close together... There is still plenty of privacy. Also the jacuzzi tub upstairs did not work. And when it did start to work, bugs came out the jets... This happened 3 times so we ended up not using it at all.... But the Hot tub outside made up for it! It was perfect! My kids slept upstairs, and they kept finding these big bugs in the bed.... But there was tons of other place to sleep! We were pretty sure they were coming from the window.... Overall I would definitely rent this cabin again.... Critters will happen it's the mountains! Totally understandable. Also express check in was great,simple and easy! My family loves cabins USA! I can't wait til next year already!!!! 5 stars for cabins USA and there staff and cabins!!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the jacuzzi. Maintenance and housekeeping has been notified and will be correcting those issues. Thank you again for your review and thank you for choosing Cabins USA!

90 of 125 Guest Review

Guest Rating: 10
Taleesha R.Columbus, MS
Stayed on 03/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect , we had problems with our air conditioning and it was pretty hot but once we contacted the staff they sent someone right out to fix everything. This made our stay even better , we will visit again!
Company Response:
Thank you for all of your kind words! Our maintenance department work hard to make sure each of our guests' concerns is addressed as quickly as possible. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

91 of 125 Guest Review

Guest Rating: 9.6
Victoria S.Memphis, TN
Stayed on 02/26/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
WOW FACTOR!! This cabin was amazing!! I had a wonderful time!!! I will definitely be back and soon!!! I've stayed at quite a few cabins and this has been the best one yet!!!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same amazing stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

92 of 125 Guest Review

Guest Rating: 9.7
Tammi F.Monticello, GA
Stayed on 01/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

93 of 125 Guest Review

Guest Rating: 7.1
Teresa T.Titusville, FL
Stayed on 12/29/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 0
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We arrived to a very dirty cabin the floors had not been vacuumed, food under and around the dinning table, dinning table sticky not wiped down, food on front door of oven, laying on the kitchen counter was dirty used soap with a glob of hair and other trash laying beside it looked as if was left in stead of making the trash can, down stairs floors not vacuumed either along with big stains on the carpet in game room, couch needed vacuumed, dirty surgical tape stuck to wall upstairs and a large piece stuck to stairs, overlooking the back porch deck trash old food cartons in the yard, entire house needed dusting. I called to make a complaint the staff was very kind and agreed this was not acceptable. The staff called me back and said they where sending someone out to clean that night. I ask if it could wait until the following day. We had traveled 12 hours by car that day and where tired and hungry, we wanted to cook dinner and rest. She told us that the cleaning staff would have to come that night we agreed. We waited 3 hours for cleaners to arrive. Finally gave up and cooked dinner. Just as we sat down to eat the cleaning staff arrived we covered the table of food so they could vacuum around the table. We ask them not to dust because we didn't want dust flying around the food on the table and it dinner was getting cold.

Items that need attention that are missing or broke are the following:

Light under microwave needs replace - No lighting when cooking
Stove has a short in it
Electrical outlet in down stairs bath does not work had to shave and dry hair in the bedroom
Porch steps leading to front door are not attached someone is going to fall
Can opener runs but does not open can ( BROKE)
No dish towels in kitchen to dry dishes with
Only 1 bowl for cooking
Poor lighting in kitchen
Lamp in living room broke
Bed spreed down stairs ripped and very dirty and worn out

We loved the cabin and the location we enjoyed the game room along with the movie room. We have been renting a cabin in and around this area for the past 15 years and have never encountered this. The cabin is in need of major maintenance, a good detailed cleaning and updated items that work. This is the first time we rented from Cabins USA. I would like to think this was an isolated.

94 of 125 Guest Review

Guest Rating: 10
Kenny R.Dayton, OH
Stayed on 12/04/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome cabin, we loved our stay!
Company Response:
Thank you for all of your kinds words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

95 of 125 Guest Review

Guest Rating: 10
Annette O.Oshkosh, WI
Stayed on 10/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

96 of 125 Guest Review

Guest Rating: 9.0
Rodger P.Cleveland, TN
Stayed on 09/25/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Really enjoyed our stay. Enjoy the Theater Room. Greast place to watch Football games.
Company Response:
I am so happy to hear that you enjoyed your stay in April's Diamond! We here at Cabins USA work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

97 of 125 Guest Review

Guest Rating: 9.4
Paul M.Roanoke, VA
Stayed on 09/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very enjoyable Only one recommendation, entrance key pad code to many numbers.
Company Response:
I am so happy to hear that you enjoyed your stay in April's Diamond! We work hard to make sure that each of our guests have the same wonderful stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

98 of 125 Guest Review

Guest Rating: 9.2
Deanda J.Weston, WV
Stayed on 06/07/2015
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

99 of 125 Guest Review

Guest Rating: 10
Natasha S.Franklin, OH
Stayed on 05/15/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the second year in a row that I have booked a cabin through Cabins USA and I will continue to book through Cabins USA in the future. Both this year and last year the cabins were amazing as was my experience (Almost Heaven last year, and April's Diamond this year) ! I highly recommend going though Cabins USA for any of your vacations!
Company Response:
Thank you for your kind review! We always appreciate when our guests choose to stay with us year after year and recommend us to their family and friends. We look forward to having you as our guest again and thank you for choosing Cabins USA!

100 of 125 Guest Review

Guest Rating: 9.5
Timothy L.Greenville, SC
Stayed on 03/28/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This was an amazing cabin just a short drive to the Parkway. The pictures of the cabin need to be updated to reflect more current items located at the property. The gas fireplace is now an electric one which is fine as long as the power stays on. I did like that you could have flame without heat though so not bad for us. There was no longer a picnic table on the deck and we were looking forward to that. The air hockey table has been replaced with a foosball table that we couldn't find the football for but not a big deal since we don't really play it anyway. Also the chairs in the game room were not the same as pictured and the set-up in the game room was changed from the pictures. The rug under the pool table poses a tripping hazard but we just rolled it up on the end when we played. I would say this is a great place to stay! The only suggestions I would give are to have a functioning ice maker and better cookware. If we were to stay here again I would definitely bring my own if you plan to do a lot of cooking. Also, for a cabin that sleeps 6 unless you plan on washing your towels often or using the same towel over and over again there should be at least 4-6 more there for use. We loved it! P.S. Make sure you close the trash cans very tightly or some critter will get into it and you will be picking up the yard. :)
Company Response:
Thank you for taking the time to provide us with your feedback on your stay at Aprils Diamond. We apologize for any inconveneince you may have encountered upon your arrival. Amenities, furniture, and decor are sutbject to change at any time. We do our best to insure that our pictures are updated; however, it does take time to have any new pictures processed and uploaded on the website.

Also, we will insure that our housekeeping inspects the kitchenware and replaces anything that needs to be replaced. We appreciate your business with us, and we hope that we hear from you again soon. Do not forget to call us about your return guest discount.

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Guest Rating: 10
Quenton D.College Park, GA
Stayed on 02/20/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

102 of 125 Guest Review

Guest Rating: 9.5
Darren D.Berwick, LA
Stayed on 02/09/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great,the cabin was very clean and cozy. The beds was comfortable and very nice theater room. Now the only thing I have bad to say is really not that bad, the jacuzzi tub was pretty nasty when you turned on the Jets. It had a lot of black particles floating in the water. Tried flushing it out several times, but with no luck. The other thing was we could not get the wireless Internet to work for us. But who cares we were trying to leave all that behind us anyway. First time staying there, will not be our last!

103 of 125 Guest Review

Guest Rating: 9.4
Tara M.Biloxi, MS
Stayed on 11/22/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our family has a tradition of renting a cabin yearly for our week long vacation. We have rented from a variety of cabin companies and rented numerous cabins around the Pigeon Forge area. This cabin is in a great location, had a flat driveway:) and has cabins all around it, yet you have privacy because it is on a corner across from a wooded lot. It is not a band new cabin and we did have a few things that we had to call about. The cabin company was quick to respond and get things fixed- very impressed. Loved the cabin amenities- only missing an air hockey table which was in the pictures. Loved everything about the cabin except for the lighting in the kitchen (hard to see to cook) and the dishes/cookware need updating and more variety. Other than that we were very pleased.
Company Response:
Thank you for reviewing your experience with us at April's Diamond. We are delighted that you enjoyed your stay with us, and we apologize for any inconvenience you may have experienced. We will insure the cabin is advertised correctly online. Again, we appreciate all your feedback on your stay and we hope that we will hear from you again. We appreciate your business with us.

104 of 125 Guest Review

Guest Rating: 9.5
Stephenie I.Columbia, TN
Stayed on 11/05/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

105 of 125 Guest Review

Guest Rating: 9.7
Paul M.Roanoke, VA
Stayed on 09/11/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

106 of 125 Guest Review

Guest Rating: 10
Jim W.Grand Rivers, KY
Stayed on 07/25/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

107 of 125 Guest Review

Guest Rating: 8.6
Mack S.Wallace, SC
Stayed on 06/15/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

108 of 125 Guest Review

Guest Rating: 10
Steven D.Knoxville, TN
Stayed on 06/07/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

109 of 125 Guest Review

Guest Rating: 8.1
Suzanne H.Johnstown, PA
Stayed on 05/21/2013
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7

110 of 125 Guest Review

Guest Rating: 8.5
Diane P.Jackson, TN
Stayed on 04/21/2013
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The TV's are very hard to operate. Each had two remotes and no instructions. The ice maker on the refrigerator was not in working order, but a repair man was sent to check it out. There was only one blanket in the entire cabin. and the cover on the bed , upper floor, was soiled. Ceiling fan blade need to be cleaned. When turned on lint was thrown down on the floor. Beds were very comfortable.

111 of 125 Guest Review

Guest Rating: 10
Scott E.Wytheville, VA
Stayed on 03/08/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the only issue i had was the 3d glasses for the downstairs tv where not in the room and when i did find a single pair of them they where scratched up and un able to use.

112 of 125 Guest Review

Guest Rating: 10
Tomeka R.Riverdale, GA
Stayed on 03/01/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I WAS VERY EXCITED WHEN I ARRIVED AT APRILS DIAMOND!! THIS CABIN WAS GORGEOUS!! EVERYTHING WAS IN PLACE AND WORKING PROPERLY!! I WAS IMPRESSED THAT IT HAD AN ALARM SYSTEM, LIKE I WAS AT HOME THE NEW THEATER ROOM IS VERY NICE AND SPACIOUS AND COMFORTABLE!! I WOULD DEFINITELY RECOMMEND THIS CABIN AND I WILL DEFINITELY BE BACK IN THE SUMMERTIME!
KUDOS TO DREW AND MOLLY FOR THEIR GREAT CUSTOMER SERVICE SKILLS!! THANKS CABIN USA

113 of 125 Guest Review

Guest Rating: 10
Michelle C.Statesville, NC
Stayed on 01/16/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a beautiful cabin!! We plan to stay in it again.

114 of 125 Guest Review

Guest Rating: 3.5
April S.Thonotosassa, FL
Stayed on 01/02/2013
Ratings:
Booking: 7
Staff: 1
Cleanliness: 0
Check In: 4
Value: 2
Comfort: 5
Check Out: 8
Amenities: 2
Location: 5
Would Recommend Company: 2
Would Recommend Property: 2
Guest Comments:
This place was dirty when we got there. All the fans had 2 inches off dust on it. The tub had a black ring around it and hair in it. The floor was sticky and had spots on it. The counters had jelly down the sides stuck to it no Internet, there we wrappers under the chair and dirty blankets left all over the movie room. All the pool sticks have no chalk just metal ends. The Ir hockey handle were broke except one. I was not satisfied at all. I called the night we checked in and received no call back . After we spoke to someone they apologized And offered us one night . Like we would drive from Florida to tenn. for one night, we will never use them again and we will make sure everyone we know will know Bout this.
Company Response:
Thank you for your recent stay in April's Diamond. We do apologize for the cleanliness issues that you had with the cabin. I am not sure where we went wrong there, however, I will take the issue to the housekeeping manager. We offered you a free night certificate for the issues you encountered while staying with us. It was for a future stay of more than one night that you could have used within a year or 2 if needed. We do regret not being able to resolve your issues with your stay and hope there is a chance you may change your mind on a future stay. Again, thank you for choosing Cabins USA.

115 of 125 Guest Review

Guest Rating: 10
Nichole R.Liberty, KY
Stayed on 12/14/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I stayed in this cabin with a couple friends and was the most relaxing time all year. I would most likely suggest this cabin to another because it had a great location plus it was very comfortable to stay in. Our stay was very relaxing for the 2 days we stayed. Thank you!

116 of 125 Guest Review

Guest Rating: 9.9
Kris I.Columbia, TN
Stayed on 11/15/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we really enjoyed our stay

117 of 125 Guest Review

Guest Rating: 10
Chuck H.South Bend, IN
Stayed on 10/06/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall everything was great. We loved the location. Not too far out.
These are just a few things:
Trash can needs to be caged. Had to clean up trash twice because of the critters.
TV in upstairs bedroom did not work.
Written instructions for security system. We did not use it at all. We were not sure how to.

118 of 125 Guest Review

Guest Rating: 10
Tiffany W.Genoa, WV
Stayed on 09/21/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

119 of 125 Guest Review

Guest Rating: 9.6
Anna H.Nashville, TN
Stayed on 09/15/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have been renting cabins through Cabins USA for several years now. The staff is always helpful and professional, and I think April's Diamond is the nicest cabin we've had so far. The cabin was very clean and nicely decorated. We LOVED the new theater room. This is a great cabin for a family because there was plenty of room for us to spread out and there are 5 tvs in the cabin. We will most likely stay in this cabin again next year. The only issues that we had with the cabin was that in the upstairs bedroom, you can hear very clearly everything that is going on in the bedroom below, and vice versa (i.e. tv, conversations, even the door opening and closing) like it is right there in the room with you. I could even see light coming through cracks in the floor from the bedroom below. Wasn't much of an issue for us, but might be for others. Also, the jets in the upstairs tub had not been used or cleaned in a while. The first night, I filled the tub and turned on the jets and black gunk shout out from everywhere. After letting them run for a while, I drained the water and tried again with no issues. Other than that, we had a great stay and will be back again next year.

120 of 125 Guest Review

Guest Rating: 7.8
Vickie W.London, KY
Stayed on 09/07/2012
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 6
Check Out: 10
Amenities: 8
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very well kept up, Would have been nicer if it had rockers or chairs on deck instead of benches.The bed in lower level needed replaced was sagging bad on sides but big hump in middle of bed. cabin could use some spring cleaning ceiling fans ,and dusting high things, windows was very dirty. grill needs cover and grill under deck needs replaced. I have stayed in different cabins and never have heard the company upstairs but this one had no barrier for sound could hear everything even while on deck, could hear from inside. needs extra garbage can outside. overall pretty nice . Didnt like the location at all. when booking went by the star rating, but was a little disappointed .

121 of 125 Guest Review

Guest Rating: 10
Karyn P.Lilburn, GA
Stayed on 04/23/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I stayed at April's Diamond last year and loved it so we decided to return for our honey moon. It was just like we remembered.We love it.

122 of 125 Guest Review

Guest Rating: 10
Terri L.Cataula, GA
Stayed on 02/17/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We rented April's Diamond and we loved it! It was beautiful and very clean. I don't have one complaint and I recommend Cabin's USA to all my
friends. We will be back!

123 of 125 Guest Review

Guest Rating: 9.6
Tonya B.Woodruff, SC
Stayed on 12/23/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

124 of 125 Guest Review

Guest Rating: 9.8
Delicia P.Panama City , FL
Stayed on 11/12/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
nice cabin had a great time

125 of 125 Guest Review

Guest Rating: 8.4
Karey B.Noblesville, IN
Stayed on 10/27/2011
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and clean. The location was excellent and easy to get to. The kitchen offered the very bare minimum in pots/pans. I would recommend future guests bring their own cooking supplies, including oven mitts. This cabin should be advertised as sleeping only 4. The foldout mattress on the sofa was probably the worst we have encountered. Our children are lightweight and were unable to sleep on a mattress that was basically just springs . We didn't have high expectations of a sofa bed but the sofa, cushions and all, needs replaced.

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

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Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

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