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Smokey Ridge Guest Reviews

Reserve Smokey Ridge Today!

4 Bedroom, 4 Bath, Sleeps 12, Cabin Rental
with 3 level cabin, 3 king beds, 4 twin beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, private pool, private pool, pool table, mountain view, non smoking
Overall Rating: 9.4   /   10

1 of 5 Guest Review

Guest Rating: 8.5
Stayed on 07/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Smokey Ridge
Pro: Location, Kitchen was well equipped and everything worked enough for us to function preparing breakfast and dinner every night for 6 adults and 3 children. Pool was great when it was filled and working, Arcade game was awesome, Pool table was OK but really needs some help, it's not level and only two of the four pool cues had tips. Washer/ dryer worked fine, all TVs worked fine, HVAC seemed plenty capable of keeping the cabin cool.
Con: Not much of a view, pool has a large leak (maybe fixed now?, maintenance was actively working to try and isolate the problem), game room is above the master suite. some minor issues needed addressed (maintenance/ Cabins USA were made aware): shelf off wall in media room, lower part of handle on microwave broke.

Cabins USA
Pro: We've rented for two years in a row through them and even though we've had some issues both years they really seem to try to make things right. Cabins USA maintenance is very responsive and everyone we dealt with was friendly and helpful.
Con: They have issues with housekeeping, cabins are not cleaned thoroughly enough between rentals. The pool was half empty when we arrived and we were not notified that there was an issue (if there is any kind of a checklist for the pool/ cabin readiness then how could they have not known?)

2 of 5 Guest Review

Guest Rating: 10
Stayed on 06/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I’ve stayed at many different cabin company’s when I visit Tennessee and I have to say, out of all of them Cabin USA was the best experience I’ve had. We had an issue with our pool water being too hot. Within a couple hours maintenance was by to fix it. I also liked that during our stay, I received a phone call from Cabin USA asking me how my stay was going and if there is anything I needed or they could do for me. I definitely will be staying here again every time I visit.

3 of 5 Guest Review

Guest Rating: 9.0
Stayed on 04/28/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

4 of 5 Guest Review

Guest Rating: 9.6
Stayed on 04/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was beautiful it was a birthday party with nine ladies for only two days and we had a ball. Weill go back again. The downside was they just need a good good Pot Set for cooking ??

5 of 5 Guest Review

Guest Rating: 9.8
Stayed on 04/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a really nice cabin just wish I had more of a view..

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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