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Cinnamon Cottage Guest Reviews

Reserve Cinnamon Cottage Today!

2 Bedroom, 2 Bath, Sleeps 6, Vacation Home Rental
with 1 level vacation home, 2 queen beds, bbq grill, deck, gas fireplace, hot tub, jacuzzi, resort pool, non smoking, washer/dryer, christmas decorated
Overall Rating: 9.6   /   10

1 of 38 Guest Review

Guest Rating: 9.5
Stayed on 11/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved Cinnamon Cottage. We had a problem with heating, but that was fixed within an hour of me calling. The only thing we didn't like was no Wi-Fi which we knew before coming. Can't wait to return.

2 of 38 Guest Review

Guest Rating: 9.2
Stayed on 11/04/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THERE WERE SEVEN WOMEN IN OUR FAMILY, FOUR GENERATIONS, FROM 2 - 84 YEARS OLD. WE STAYED FOR 2 NIGHTS IN CINNAMON COTTAGE. WHILE THE BEDS WERE COMFORTABLE AND SLEPT 2 PEOPLE EACH, THE SOFA SLEEPER WAS TERRIBLE, ONE OF THE TWO THAT TRIED TO SLEEP ON IT ENDED UP SLEEPING ON THE FLOOR ALSO THE LARGE TUB WITH JETS DIDN'T WORK.
ASIDE FROM THESE PROBLEMS EVERYTHING ELSE WAS VERY SATISFACTORY, CLEAN AND PLENTY OF LINENS AND BIG ENOUGH THAT WE ALL GOT TO VISIT IN THE LIVING ROOM WHICH WAS OUR MAIN GOAL OF RENTING CINNAMON COTTAGE.
IT WAS OUR FIRST TIME RENTING A "CABIN" WE ALL ENJOYED BEING THERE TOGETHER AND IT WAS CONVENIENT TO THE MAIN PARKWAY AND ALL ATTRACTIONS. I WOULD RECOMMEND IT TO ANYONE BUT DON'T COUNT ON THE SLEEPER SOFA BEING SLEEPABLE.

3 of 38 Guest Review

Guest Rating: 8.7
Stayed on 10/21/2017
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The unit was clean and tidy upon entering. It was smoke free and appreciated. The nice deck-table and chair set up for morning coffee was great. Large hot tub was perfect in cleanliness and temperate also on the deck. We did have to call maintenance twice for small things that was not wrong but we did not know how to use. We could not turn on the gas fireplace or get the hot tub jets to work.

On both occasions they responded with their onsite staff within a few minutes. Simple process to correct and show us ... we were impressed. Now with that being said - this is a mere suggestion to the owner: The ladies could probably use a blow dryer in one of the bathrooms, a better can opener for the kitchen, and some written instructions in the reception package or some in mylar see thru instructions to the hot tub, fireplace and the jacuzzi tub in the bathroom. These recommendations to not diminish our style. It was a pretty outstanding place and in a great location to have a fun time in the Great Smokey Mountains. We will recommend. Phil and Cindy

4 of 38 Guest Review

Guest Rating: 9.5
Stayed on 10/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Enjoyed the cottage. Only complaint no WiFi

5 of 38 Guest Review

Guest Rating: 10
Stayed on 09/23/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
comfortable clean hot tub great pleasant area peaceful great

thanks

enjoyed our time

6 of 38 Guest Review

Guest Rating: 10
Stayed on 09/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the location, price was good, size was perfect for our family, loved that there were two rooms and a master bathroom. It wasn't a cabin but it worked. I wish there was coffee provided but overall highly satisfied.
Company Response:
I am so happy to hear that you enjoyed your stay in Cinnamon Cottage! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

7 of 38 Guest Review

Guest Rating: 9.2
Stayed on 09/08/2017
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin location is very good its near to market but not on any hill or any mountain view. Cabin was clean and maintained.Appliances was old but its Ok . Only wifi and hair dryer is required..rest everything is perfect.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cinnamon Cottage! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

8 of 38 Guest Review

Guest Rating: 9.8
Stayed on 07/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

9 of 38 Guest Review

Guest Rating: 10
Stayed on 06/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 38 Guest Review

Guest Rating: 6.5
Stayed on 05/26/2017
Ratings:
Booking: 9
Staff: 0
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 6
Check Out: 2
Amenities: 6
Location: 4
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
website showed charcoal grill so we bought charcoal, upon arrival we found a gas grill with no gas, I called the service line and never got a response, had to buy gas and upon checkout couldn't get a live person to tell me if I could take the gas I bought without getting penalized, also the Jacuzzi jets didn't work in the master bath and the air flow in the master bedroom was low causing excessive heat, the secondary bathroom toilet stopped up several times during our 3 days, it was unclear that the unit was in a residential area but in the end the property was nice, pretty, well kept and clean

11 of 38 Guest Review

Guest Rating: 10
Stayed on 10/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Would stay there again.

12 of 38 Guest Review

Guest Rating: 9.5
Stayed on 09/16/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 7
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

13 of 38 Guest Review

Guest Rating: 10
Stayed on 08/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

14 of 38 Guest Review

Guest Rating: 8.5
Stayed on 08/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

15 of 38 Guest Review

Guest Rating: 9.5
Stayed on 07/19/2016
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

16 of 38 Guest Review

Guest Rating: 9.0
Stayed on 05/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The community pool was dirty, so we did not swim. We were looking forward to swimming and this was not an option after seeing the condition of the pool. The mattress in the master bedroom was extremely uncomfortable. Once my husband was in bed, I kept rolling to the middle and felt like I was hanging on to the side of the bed to stay out of a hole. My husband and I ended up spending our vacation sleeping in seperate bedrooms. Outside of these two things the stay was wonderful. We appreciated the cleanliness, all amenities, and more that anything the closeness and quick availability to all the attractions. WIFI would have been nice to have had, but was not a necessity. Thank you for a pleasant stay in what we feel to be a worry free community. Again Thank you, Jacqueline Gibson

17 of 38 Guest Review

Guest Rating: 10
Stayed on 04/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 38 Guest Review

Guest Rating: 9.5
Stayed on 03/07/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house was darling and cozy. Perfect location, close to town, friendly neighbors, felt very secure and safe as it was just me and my 76 year old mother. Neighborhood perfect for evening or morning walks. All the amenities were in great condition and we used them all except the dishwasher. Its just easier to do dishes by hand. The staff was super helpful and courtious. The blinds seriously need replaced or cleaned :) The front master bedroom is in desperate need of a new mattress. Get a new mattress and we'll for sure be back, after running/shopping all day, a person wants a restful night of sleep :) that is they only reason i gave comfort less than a 10. VERY NICE THOUGH!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the blinds and mattress those have been forwarded to our maintenance department as Owner Liaisons so they can be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

19 of 38 Guest Review

Guest Rating: 8.6
Stayed on 03/28/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Nice cottage great location would stay there again.

20 of 38 Guest Review

Guest Rating: 9.9
Stayed on 02/24/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

21 of 38 Guest Review

Guest Rating: 9.3
Stayed on 12/28/2015
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
It was very enjoyable, the location perfect, near the Parkway with no high hills. the only problem wAs that the HOT TUB was broken when we arrived and it took two days to get maintenance (they were nice, but could not fix it, and we had to wait an additional day for the
electrician who was also very nice, out of our five days in the Cabin, we could only use the HOt tub 2 days. Also, they should provide intructions to operate the TV, it is different than the normal one. All in all it was very nice, and we would go back to this cottage.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cinnamon Cottage! I apologize that you were unable to use the hot tub for all of your stay. Maintenance has been notified and will be working to correct that issue. Thank you again for your review and thank you for choosing Cabins USA!

22 of 38 Guest Review

Guest Rating: 10
Stayed on 12/18/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
FIRST, WANT TO THANK YOU FOR THE CHRISTMAS TREE, AND THE HOLIDAY DECOR THAT PUT US ALL IN THE CHRISTMAS SPIRIT. WE BROKE OUT OUR CAMERAS, AND TOOK PICTURES, AND ARE NOW SHARING THEM BACK HOME WITH OUR FAMILIES, AND FRIENDS. THIS WAS MY SECOND TIME TO CINNAMON COTTAGE, AND HOPEFULLY NOT MY LAST. VERY COMFORTABLE, SECURE, AND EVERYTHING YOU NEED RIGHT AT HAND. OUR THREE NIGHTS, AND OUR DAYS COULDN'T HAVE BEEN ANY BETTER THANK YOU AGAIN. MAYBE AGAIN NEXT YEAR.
Company Response:
Thank you for all of your kind words and for continuing to choose Cabins USA when you visit the Smokies! We work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!

23 of 38 Guest Review

Guest Rating: 10
Stayed on 12/12/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

24 of 38 Guest Review

Guest Rating: 8.0
Stayed on 09/10/2015
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Needs WiFi . loved how didn't have to go to office to check in or out!!!
Company Response:
Thank you for taking the time to let us know about your recent stay in Cinnamon Cottage and thank you for your suggestion! It has been forwarded on to our Owner Liaisons and they will be speaking with the owner of the cabin about that possibility. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

25 of 38 Guest Review

Guest Rating: 9.9
Stayed on 08/27/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

26 of 38 Guest Review

Guest Rating: 10
Stayed on 07/26/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

27 of 38 Guest Review

Guest Rating: 9.3
Stayed on 10/11/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

28 of 38 Guest Review

Guest Rating: 7.3
Stayed on 09/11/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 3
Comfort: 5
Check Out: 8
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The hot tub was torn on the side, the water was not even close to warm, the grill was too small, the cable didn't work in any rooms, and the home is outdated.

29 of 38 Guest Review

Guest Rating: 9.5
Stayed on 07/14/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

30 of 38 Guest Review

Guest Rating: 9.4
Stayed on 07/10/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Cinnamon Cottage. The facility was very nice. All appliance work and things were clean. The only complaint would be that the bathroom rug smelled like urine. We put it out on the patio so that we could not smell it.

31 of 38 Guest Review

Guest Rating: 8.6
Stayed on 07/06/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8

32 of 38 Guest Review

Guest Rating: 10
Stayed on 06/16/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location it was very charming! The only complaint would be the hot tub needed worked on, boards was falling off the out side of it and the in side house could use an up date with paint and new flooring but besides that we liked it!
Company Response:
Thank you for your review. We appreciate all your feedback on your stay with us. We will have maintenance immediately inspect the hot tub. We apologize if you were inconvenienced at all during your stay. We hope that we will hear from you again soon.

33 of 38 Guest Review

Guest Rating: 9.7
Stayed on 04/09/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

34 of 38 Guest Review

Guest Rating: 10
Stayed on 04/06/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really Loved the house. We have stayed with you all alot. It was very nice and clean and close to town. We live in the mountains and it is nice to stay close to town. Can't wait to stay again. A++++++ Thank You, Harold Cloer

35 of 38 Guest Review

Guest Rating: 9.7
Stayed on 08/16/2013
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 38 Guest Review

Guest Rating: 9.8
Stayed on 07/08/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cinnamon cottage was a great place to stay. It's decor was charming; and the price couldn't be better. I was pleased with everything about this house and cabins USA service. This is actually the second house we had this past trip in July. The first one that we actually picked the bunkhouse was horrible. It was dirty, the furniture was dirty the closet door was hanging half off there was a crack in the bedroom door the thermostat was set to 90 and it was hot in there and worst of all there were hundreds of ants everywhere on the floor on the sofa in the kitchen and bedrooms just everywhere. I called the office and complained immediately and they didn't argue or hesitate to move my family. So we got moved to the cinnamon cottage. This house had ants as well but only a few in the kitchen where is understandable I bought few ant traps and layed around and cloroxed the counters and after that we didn't see anymore the remainder of our stay. I would stay here again and recommend. My only suggestion to cabins usa would be to spray around and inside the houses on regular basis because being so close to the river ants are going to remain a problem. I did see several on the front porch and the back deck. If I stay here again I will probly bring my own ant traps and Clorox just to save myself a trip to the grocery store on vacation.

37 of 38 Guest Review

Guest Rating: 10
Stayed on 06/07/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful Cottage and very cozy. My family and I really enjoyed everything about it.

38 of 38 Guest Review

Guest Rating: 10
Stayed on 04/04/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the Cinnamon Cottage. It was close by to everything but far enough off the road to be peaceful.

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(865) 429-4121

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