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A Grand Getaway Guest Reviews

Reserve A Grand Getaway Today!

3 Bedroom, 3 Bath, Sleeps 8, Cabin Rental
with 3 level cabin, 3 king beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, theater room, resort pool, pool table, non smoking, washer/dryer
Overall Rating: 9.7   /   10

1 of 40 Guest Review

Guest Rating: 10
Stayed on 06/22/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only problem was the driveway, to steep.

2 of 40 Guest Review

Guest Rating: 8.8
Stayed on 05/27/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a wonderful time. We stayed in A Grand Getaway, it is a beautiful cabin with an amazing view. We were close to town which made going to dinner/shopping/attractions convenient. There were just a few things that were frustrating. The dryer takes forever to dry clothes, the shuffleboard table is NOT regulation size, all of the hot tubs jets do not work and the pool table is completely worn out. Luckily we came to enjoy the outdoors so it wasn't that big of a deal, but we paid extra to stay in a place with a pool table/dryer/hot tub so it was a little disappointing and I wouldn't recommend staying here if those things are really important to you. We do not feel like we got our money's worth.

3 of 40 Guest Review

Guest Rating: 10
Stayed on 05/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property is beautiful and has plenty of room.... I was worried about the drive way after reading other reviews but it is not bad at all... Check in was simple and quick...It stays a little cold especially in the bottom bedroom so bring warm P.J.s.......We are planning on booking this property again in August....
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

4 of 40 Guest Review

Guest Rating: 9.9
Stayed on 04/22/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful view; very nice cabin! We enjoyed our stay. The only thing that was "off" was the parking, but its understandable trying to make a parking place on a mountain. Our second night there were got to park on one of the more coveted level spots when someone from a cabin next door left open when they checked out a night ahead of us. Otherwise all is good! Look forward to renting another one next year!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again!

5 of 40 Guest Review

Guest Rating: 10
Stayed on 04/14/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay. This cabin was wonderful. He had plenty of dishes and silverware. The amenities such as the game room were exquisite.
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

6 of 40 Guest Review

Guest Rating: 10
Stayed on 03/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 40 Guest Review

Guest Rating: 10
Stayed on 04/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean and well kept! The community it is In is also well kept and very beautiful!
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway! When you decide to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

8 of 40 Guest Review

Guest Rating: 9.7
Stayed on 04/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The weather wasn't good but the cabin was beautiful,check in/out couldn't have been easier!!
I would definitely recommend Cabins USA!!
Company Response:
I am so happy to hear you enjoyed your stay in A Grand Getaway! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you soon!

9 of 40 Guest Review

Guest Rating: 8.7
Stayed on 03/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Don't get me wrong about the ratings I gave. The cabin was very nice, however cobwebs in kitchen and a dirty oven but that was ok as we did not use the oven anyway. I should have checked the cupboards before I went to the grocery store because there was not one single cupboard for food. Absolutely every cupboard and drawer is full of dishes and utensils so our kitchen looked a mess with food everywhere. Our likes about the cabin was the 3 separate bedrooms with king beds, and 3 bathrooms. The hot tub is pretty small and the filter is in front of the steps and is built in and it has 3 very sharp pieces of rusty metal sticking out on it. I noticed someone had complained about the door not opening to the downstairs part and did not get it fixed while they were there, it happened to us except my kids ended up being locked in the downstairs and maintenance come and replaced the door knob and mechanism and we had no problems with that during the rest of the stay. I tried to cook out on the gas grill ( which is a very nice gas grill ) only problem is the gas grill is at the end of the driveway and a big steep gutter is between the grill and the driveway and my daughter had to hang onto my jean belt loop while I tried to reach the burgers to turn them, why they did not fill that in with concrete is beyond me. The shuffle board was awesome we had a lot of fun with that and the boys loved the pool table. All in all the cabin was very nice. Now for the driveway, the first part of the driveway is AWFUL. Straight down and I mean straight down, at first I parked up on the curb by the cabin but realized I had to walk up and down the road to get to the driveway, not a good experience. Last but not least we could not keep Wi-Fi we had maintenance over 4 times for the Wi-Fi and we only stayed 4 nights . We have rented through Cabins USA before and they are really fantastic and it's not their fault about the cabin. I highly recommend them.

10 of 40 Guest Review

Guest Rating: 10
Stayed on 03/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and the view from the cabin were both beautiful! We loved every minute of our stay. The driveway is pretty steep, but I guess that is the price you pay for the beautiful view of the mountains!
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!

11 of 40 Guest Review

Guest Rating: 10
Stayed on 02/23/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the 2nd time we rent through Cabins USA and this cabin was better than the last. As we drove through the mountains, we were sad to see the last place we stayed was lost to the recent fires but for the most part, Gatlinburg and Pigeon Forge are alive and well. Visiting in late February and seeing the Christmas decor out still was an extra treat and we appreciated that the owners of A Grand Getaway had taken the time to add their own holiday decor as well. The area around this cabin seems to have been completely spared of the fires. The cabin was VERY clean and very well maintained. They have clearly spent a lot of time decorating it to make it extra cozy and inviting. Since our party consisted of 3 adult couples, we especially appreciated that we were able to find a cabin with 3 king beds and 3 full bathrooms. The approach to the cabin was a bit scary upon arrival as there is a steep dip to get to the driveway but we got the hang of it. We didn't bother to call to report it because the truth is, we weren't at the cabin very much on this trip but the handle on the door that leads to the bottom level got stuck a few times but nothing major. The fireplace on the main level wouldn't turn on but again we didn't have a need for it so we never around to calling about it. For those looking for a more secluded area surrounding their cabin, this wouldn't be the ideal situation. It's actually a community so you have neighbors. Will definitely recommend this cabin to family and friends!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great experience you enjoyed while vacationing in the Smokies. Thank you for letting us know about the fire place and door handle. Your comments have been forwarded to our maintenance department to be addressed. Thank you for continuing to choose Cabins USA and we look forward to having you as our guest again!

12 of 40 Guest Review

Guest Rating: 10
Stayed on 02/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed my 3 night trip definetly will come again everything is what i expected i really appreciate it.
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

13 of 40 Guest Review

Guest Rating: 9.7
Stayed on 12/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
cabin's address doesn't show up in Google maps, which is understandable. That being the case we needed to rely on the manual directions provided in the check in email. The directions state to head in to Gatlinburg to light #3, which was our first move. Once to light #3 the directions to state to take a left off the Blvd at light #1. After some confusion and driving around in the dark, we realized the directions were guiding us from Light #1 off the Blvd and we made it just fine. I think that initial part in the directions may have been inadvertently left over from previous emails or directions. No big deal at all, just a head's up.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the same great stay you experienced while vacationing in the Smokies. Thank you for letting us know about the discrepancy in the directions. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

14 of 40 Guest Review

Guest Rating: 10
Stayed on 11/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin! We had a wonderful week.
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

15 of 40 Guest Review

Guest Rating: 9.8
Stayed on 10/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I just loved staying at the "Grand Getaway". The view was awesome and the cabin was very cozy. There was plenty of room with me and my family, eight in all. The driveway was very difficult to get in and out, but after a couple times kinda got use to it. Plus there was room to park at the top of the driveway, much easier. Had a couple issue's come up, but were quickly resolved by the staff. I would highly recommend Cabins USA to anyone that want's a nice getaway. I will be using Cabins USA for my next mountain vacation.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

16 of 40 Guest Review

Guest Rating: 8.7
Stayed on 10/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 0
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we first made it to our cabin, it hadn't been cleaned. This was very devastating because we were tired after our long drive and we just wanted to relax. I called the office and you guys sent someone immediately! The cleaning crew asked if we could Step out of the cabin for 30 mins and allow them to clean and make it ready for us. We did, and they did just that! Other than that, the cabin was beautiful, cozy, comfortable, and very relaxing. We enjoyed every moment of our stay and we wished we could've stayed longer.

17 of 40 Guest Review

Guest Rating: 9.9
Stayed on 09/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great facility. Would highly recommend.
Company Response:
I am happy to hear that you enjoyed your stay in A Grand Getaway! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

18 of 40 Guest Review

Guest Rating: 9.7
Stayed on 09/11/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful view, comfortable beds etc. a little scared on the drive as it is so steep, but you have to have that if you are going to be in the mountains. Easy check in and check out.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guests again!

19 of 40 Guest Review

Guest Rating: 10
Stayed on 08/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There were 6 adults and we had plenty of room for each couple. The cabin was very clean and nice. Great view and location. We enjoyed the hot tub and game room. Cabins USA booking went great. We would definitely stay here again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

20 of 40 Guest Review

Guest Rating: 8.3
Stayed on 08/13/2016
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
A great cabin with a wonderful view. My family had a great time! Perfect distance from park and Gatlinburg.
Game room ideal for young adult guests.
Bedroom on main level would benefit from new mattress. Kitchen had terrific supply of plates and glasses, but would benefit from new cookware. Would be great to have more towels, and some designated for pool/hot tub use.
That being said, would recommend both company and cabin to others...excellent first visit.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the condition of the mattress. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the owners attention. Housekeeping has also been notified about the cookware and will be correcting this. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

21 of 40 Guest Review

Guest Rating: 8.7
Stayed on 08/06/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cleanliness - there were cob webs in a several of the bedrooms that had been there for a while. There was also a cockroach in the top bedroom.
Comfort - While the beds on the main and lower floor, the bed in the top bedroom was very uncomfortable. The springs in the bed made noise every time you turned over.
Location - The view was amazing. The reason we scored this a little lower is that the parking was awful. Very difficult to get in and out of on such a steep hill.

Everything else was great. The booking, check-in, and check-out processes were super easy. The staff was great when we called to let them know a bear had tore the latch off the garbage bin. Cabin was beautiful overall and the amenities were great. We loved the video game.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issues you experience with the cleanliness and the beds. Housekeeping has been notified as well as our Owner Liaisons to be addressed. When you are ready to stay with you again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

22 of 40 Guest Review

Guest Rating: 10
Stayed on 07/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything went perfectly smooth with booking all the way thru speed check in. Did have a little difficulty finding our cabin, but once found, was SO pleased. Everyone we spoke with was very kind and helpful during all this process. Totally recommend Cabins USA. Will be using them on our future trips.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

23 of 40 Guest Review

Guest Rating: 10
Stayed on 07/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a little trouble finding the cabin, but after a couple phone calls the Staff at Cabins USA helped us get to the location. This was our first time staying in Gatlinburg as we have stayed in Piegon Forge the last several years. I will have to say we loved the cabin and the views were spectacular. We will definitely stay in Black Bear Falls Resort again.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

24 of 40 Guest Review

Guest Rating: 9.4
Stayed on 05/27/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

25 of 40 Guest Review

Guest Rating: 10
Stayed on 05/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Girls Trip We had so much fun at the Cabin as it was very roomy with 3 floors. Even in a resort we had privacy. Definitely be back
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

26 of 40 Guest Review

Guest Rating: 9.9
Stayed on 05/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect from online checkin to just the simple phone call checking out. Cabin was perfect for two couples, plenty of room. It was beautiful and clean. We had a great week in A Grand Getaway! the driveway was a tiny bit scary the first couple times until we sorta got used to the steep drive in! ;)
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

27 of 40 Guest Review

Guest Rating: 9.7
Stayed on 03/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful and had an amazing view! My group and I had a fantastic time, and the cabin was very accommodating. My only complaint would be that we had to wash the sheets ourselves because we could tell they hadn't been cleaned. Other than that, everything was perfect. Thanks!!!
Company Response:
Thank you for taking the time to let us know about your recent stay in A Grand Getaway! We here at Cabins USA work hard to make sure each of our guests a great stay while vacationing in the Smokies. I apologize for the cleanliness issues you experienced during your stay. Your comments have been forwarded to our housekeeping supervisor to ensure they do not happen in the future. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

28 of 40 Guest Review

Guest Rating: 9.8
Stayed on 02/07/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The three levels worked out great for each family to have their own space. The only problem was the dryer was extremely slow for having to wash towels for eight people every night.
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the dryer. Maintenance has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

29 of 40 Guest Review

Guest Rating: 9.8
Stayed on 01/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! This cabin was perfect for a birthday weekend for my sister. The layout worked great for everyone and we all had plenty of space. The game room and tv area was where we spent most of our time and the arcade game was a hit. There was even a popcorn machine :) the cabin was very clean and decorated so nicely. The lower level mattress is not comfortable but would not prevent me from renting this cabin again. Thanks Cabins USA for another great weekend and for providing us another great cabin, see you next time!
Company Response:
I am so happy to hear that everyone enjoyed your stay in A Grand View! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the lower level mattress. Your comments have been forwarded to our Owner Liaisons and they will be bringing this the owner's attention. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

30 of 40 Guest Review

Guest Rating: 10
Stayed on 12/29/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice clean place . Big enough for three families. Beautiful view. We be back. THX
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you're ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

31 of 40 Guest Review

Guest Rating: 8.8
Stayed on 12/23/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 3
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
THE CABIN IS VERY NICE, NICE VIEW, CLOSE TO CENTER OF GATLINBURG, THE PARKING ARE VERY STEEP, THE ONLY PROBLEM WE HAD , WAS THE GARBAGE, WHEN WE ARRIVED THE DUMPSTER WAS FULL, AND WE CALLED MANY TIMES TO THE OFFICE, AND SAID THEY WOULDTO PICK UP THE TRASH, BUT THEY NEVER DID IT, SO ...THE FIVE DAYS THAT WE ARE IN THE CABIN WAS A LOT OF TRASH INSIDE AND OUTSIDE THE DUMPSTER IN FRONT OF OUR CABIN.

32 of 40 Guest Review

Guest Rating: 9.3
Stayed on 12/19/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
A Grand Getaway was a beautiful cabin with beautiful views. The only detrimental issue is the steep road leading to the cabin's parking area. Quite scary. Can't imagine it during snow and icy conditions. I would come back to Black Bear Falls but would look for a different cabin on a more level road.

33 of 40 Guest Review

Guest Rating: 9.1
Stayed on 11/20/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Main floor master bedroom was way too small. The kitchen was also extremely small, But very nice and elegant cabin.

34 of 40 Guest Review

Guest Rating: 9.9
Stayed on 11/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was immaculately clean and beautifully decorated for Christmas. Our family of 8 (6 adults and 2 children) were comfortable with plenty of "personal space". The photos and descriptions were accurate. Cabins USA is a wonderful lodging agency to work with...we will most definitely use them again!!!
Company Response:
I am so happy to hear that everyone enjoyed their stay in A Grand Getaway! Our cleaners work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all you have to do is walk into your cabin and start relaxing. Thank you again for your review and we look forward to having you as our guest again!

35 of 40 Guest Review

Guest Rating: 9.2
Stayed on 11/14/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We called maintenance because oven wasn't working no one came while we there hopefully it fixed for the next person.
Remotes were missing for the downstairs TV. No dish soap to wash dishes by hand we did buy some and left it there for others to use. Property is nice we enjoyed our stay.

36 of 40 Guest Review

Guest Rating: 10
Stayed on 10/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

37 of 40 Guest Review

Guest Rating: 8.9
Stayed on 10/05/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful and the fall decorations were adorable. A Grand Getaway is the perfect spot if you plan to do things in Gatlinburg. We drove to Pigeon Forge several times and plan to stay there on return visits, however, we will still rent through Cabins USA. We enjoyed the pool table room the most with the game console and the popcorn machine. Perfect little getaway for our family of 5!
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway. We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

38 of 40 Guest Review

Guest Rating: 9.7
Stayed on 09/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great property. Hard to access the cabin because of steep roads. We had a fabulous stay.
Company Response:
I am so happy to hear that you enjoyed your stay in A Grand Getaway! We work hard to make sure that each of our guests have the same fabulous stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

39 of 40 Guest Review

Guest Rating: 10
Stayed on 09/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a last minute booking, we went to celebrate my 27th birthday with my family. We love going to Tennese and we always use USA Cabins when we visit no matter if its for 1 day or a week, it is so much better to have the privacy & beauty of a cabin, and the staff is so helpful no matter how many questions we may have... lol.When we first got there we were in a different cabin but their was no WIFY so we spoke to the manager & she transferred us to another cabin, :A Grand Getawy" It was beautiful!!! Cant wait to come back & stay a whole week in this cabin.
Company Response:
Thank you choosing Cabins USA for your birthday celebration and I am happy to hear that you enjoyed A Grand Getaway! We work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. Thank you again for choosing Cabins USA and we look forward to having you as our guest again soon!

40 of 40 Guest Review

Guest Rating: 8.5
Stayed on 09/05/2015
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 6
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was not ready at 3 as promised. There were a few items not cleaned but understandable due to the last minute cleaning. Fyi, we found a broken pool stick, the trash can by the pool table had trash in it, there was not a pop corn maker in the place. Note to future renters, an empty pick-up truck will not make it up the drive way. All-in all we found the cabin to be awesome, and the town attractions were great. Thank you! Dave V.

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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