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Morning Mist Guest Reviews

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3 Bedroom, 2 Bath, Sleeps 8, Cabin Rental
with 2 level cabin, 1 king bed, 2 queen beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jacuzzi, pool table, non smoking, washer/dryer
Overall Rating: 9.8   /   10

1 of 19 Guest Review

Guest Rating: 9.7
Stayed on 03/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed myself I felt like I even slept different. The cabin was very clean and peaceful. I will definitely be coming back.
Company Response:
I am so happy to hear that you enjoyed your stay in Morning Mist! We here at Cabins USA work hard to ensure our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

2 of 19 Guest Review

Guest Rating: 10
Stayed on 03/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first visit to Tennessee. The stay was very comfortable and my family had a wonderful time. Very highly to recommend to others for their vacation for a wonderful experience.
Company Response:
Thank you for choosing Cabins USA for your first trip to our area! We work hard to make sure each of our guests have the same great stay you were able to enjoy. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

3 of 19 Guest Review

Guest Rating: 8.3
Stayed on 03/02/2017
Ratings:
Booking: 10
Staff: 6
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Everything was great as far as the check in, and check out. We had to call at 8AM on the first morning to report that the master shower leaked into the bathroom downstairs, and advised that the bathroom downstairs had little to no hot water. Customer Service was great and said they would get someone out to take a look at it. When we came back to the cabin later in the day the only sign that someone had been there was the dirty towel left on the bathroom sink and the dirty bathmat in front of the shower that they walked on. The following morning we called again when we realized that the master shower was still leaking from the ceiling. Also, still no hot water in the downstairs bath so we had the kids use the master shower for the 2nd day. The office promised to get someone out ASAP which they did. The man arrived and my husband showed him the location of the leak in the downstairs bathroom. He also mentioned the lack of hot water before we left. Upon arriving back to the cabin. We found a note explaining that the master bathroom's hot/cold knob was backwards, but mentioned nothing of the leak or lack of hot water in the downstairs bath. He was also so kind to leave a dirty boot print on top of the toilet along with another dirty towel for me to clean up. Not sure if anything that was broke was actually fixed on the second go around we just opted to leave the next morning at check out and shower when we got back home.

4 of 19 Guest Review

Guest Rating: 9.4
Stayed on 12/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a grand time. Easy check-in and check-out. Customer service answered all the questions I had prior to arrival and did an excellent job. For the next guest, two of the pool pockets were broken, and we attempted to repair them with zip ties. The pockets will need to be replaced. We had a great time, and would be happy to stay in this cabin again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Morning Mist! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the pool pockets. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

5 of 19 Guest Review

Guest Rating: 8.4
Stayed on 12/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Thus cabin is very nice and close to the parkway. A very quiet location. It iS beautifully decorated and clean. The upstairs is very warm and needs a fan for guest to use if needed. It dies have ceiling fans upstairs but it's just not comfortable. The staff at cabins USA are very nice and we're helpful with any questions I had. We will definitely be staying with cabins USA in the future!!!

6 of 19 Guest Review

Guest Rating: 9.3
Stayed on 11/05/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

7 of 19 Guest Review

Guest Rating: 9.9
Stayed on 10/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is our 4th stay with Cabins USA and the reservation staff is always friendly and helpful. This cabin was very nice and worked out well for our family of 4. I really liked the location of this cabin, it was close enough to the main Pigeon Forge Parkway and yet far enough out (maybe 5 minute drive) to feel secluded. Some pros for future renters, their is a Kroger, Family Dollar, McDonald's and Taco Bell on the main road to this cabin and also a Park. Alpine Mountain Coaster and The Goats on the Roof coasters are also just minutes from the cabin, which are a lot of fun. This house also has a ice maker that works. Cons: We only had 4 towels to use for 2 bathrooms, the dryer makes a terrible noise, and the AC never worked. We did contact maintenance about the AC, they came out, but told us to just turn it off and open the windows. The shower head in the master needs replaced, badly. We had a great Fall vacation and will probably rent from Cabins USA again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Morning Mist! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the issue with the dryer and air conditioning. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

8 of 19 Guest Review

Guest Rating: 9.4
Stayed on 09/29/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

9 of 19 Guest Review

Guest Rating: 7.8
Stayed on 08/21/2016
Ratings:
Booking: 7
Staff: 7
Cleanliness: 6
Check In: 6
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was a great facility-the following items need to be addressed:

HVAC intake vents and bathroom vents need to be cleaned
Water pressure is too low in the showers
Front deck had some loose boards and is need of staining
Dryer makes a loud screeching noise

10 of 19 Guest Review

Guest Rating: 10
Stayed on 07/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely nice place for family vscayion

11 of 19 Guest Review

Guest Rating: 10
Stayed on 07/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoy our stay. Looking forward to returning on our next vacation.
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

12 of 19 Guest Review

Guest Rating: 9.8
Stayed on 07/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was wonderful, and we plan to book it again! The beds were comfortable, everything was very clean, and it really felt like a home away from home. Checking in and out was extremely easy, and we had a great anniversary getaway!
Company Response:
I am so happy to hear that you enjoyed your stay in Morning Mist! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

13 of 19 Guest Review

Guest Rating: 10
Stayed on 06/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I think Cabins USA has the BEST customer service I have ever encountered!! Everyone was so friendly and so willing to help. Thank you so much!! I give your company 5 Stars all the way!!!! God Bless...

Ginger Thompson
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

14 of 19 Guest Review

Guest Rating: 9.9
Stayed on 05/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Exceptional service & the cabin was home away from home.

15 of 19 Guest Review

Guest Rating: 10
Stayed on 04/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I didn't just select 10, (most satisfied), just to get through this, I chose it because this is how I truly feel. I know this is great and I hope to be back soon.

There is a tree stump just to the right of the steps, that I thought looked very dangerous if someone were to fall on it, it would stab them. I really wanted to tell you about it before someone gets hurt.

Thanks for asking and being concerned!

Harley Stone
Company Response:
Thank you for taking the time to let us know about your recent stay in Morning Mist! We here at Cabins USA work hard to make sure each of guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the tree stump. Maintenance as well as the Owner Liaisons have been notified so that can be taken care of. Thank you again for your review and thank you for choosing Cabins USA!

16 of 19 Guest Review

Guest Rating: 9.0
Stayed on 04/03/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My review is going to be completely honest and cover the things you don't see in the pictures. We have stayed in many properties and overall had a great experience here! We had a great time and really enjoyed a nice relaxing and fun time on our vacation. The booking process was absolutely amazing. We called and spoke with a staff member that was really helpful and even on sort of last minute was able to get us booked into a place that fit all our needs. This cabin is in a wooded cul-da-sac with five other properties from various companies which is hard to see from the pictures. It was quiet with a small grassy area for our kids to play. There was limited information available ahead when we called to ask about amenities, what was available in the house (towels, kitchen needs. etc.) which is hard when your coming from out of state. When you go VRBO with a direct owner you can have these answered. Checking in can be done ahead but we wanted to pick up coupons so went to the office. There were three ladies working and one other family checking in. The woman who checked us in and took my payment acted as if she could care less and the encounter definitively lacked the feel I am used to receiving at a check in for a vacation. When asked a question it was as if I was being a bother. The home was very clean and had nearly everything we could have wanted which made us very comfortable. It is very close to the Parkway in Pigeon Forge, in the middle of every attraction with a Kroger grocery just down the street which was great. There were a couple of cockroaches throughout the week, but being in the south it was not a huge deal. The hot tub was a bit green which made us not super excited to use but the kids didn't mind. Checkout was very easy with a text and that was it! Overall it was a decent value for what we received and we will definitely be back to the area for future family vacations.

17 of 19 Guest Review

Guest Rating: 9.7
Stayed on 03/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. I do have two complaints that I would like to share with management. First, when the water comes out of the shower nozzle in the master bathroom, it stings, this was experienced by at least three people in my party. The nozzle needs to be changed. Second, the bed in the master bedroom squeaks and rattles whenever you move. The mattress and springs need changing. Besides these two things, our stay was great!! We had plenty of towels and that was definitely a plus because the girls spent time in the hot tub each day. I would definitely stay there again.
Company Response:
Thank you for letting us know about your recent stay in Morning Mist. We here at Cabins USA work hard to make sure that each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the shower nozzle and mattress. Those have been forwarded to our maintenance department as well as our Owner Liaisons so they can be corrected. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

18 of 19 Guest Review

Guest Rating: 9.8
Stayed on 02/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 19 Guest Review

Guest Rating: 10
Stayed on 02/12/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall I had an awesome stay everything was clean and nice everything worked out for me and my guest I had no complaints at all just fabulous. I look forward to going back and visit soon.Thanks
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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