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Big Mack Lodge Guest Reviews

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5 Bedroom, 5 Bath, Sleeps 14, Cabin Rental
with 3 level cabin, 4 king beds, 4 twin beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, jacuzzi, theater room, resort pool, pool table, non smoking, washer/dryer
Overall Rating: 8.8   /   10

1 of 3 Guest Review

Guest Rating: 9.5
Stayed on 01/06/2018
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was just as described, it had all the features and amenities as showed online and my family was very comfortable. Plenty of room for everyone and the downstairs was a plus for the kids. Great location with plenty to do. Minor things that need to be repaired which we notify the office. Will be using Cabin USA on my next trip to TN!

2 of 3 Guest Review

Guest Rating: 9.3
Stayed on 12/26/2017
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was fine, very nice cabin, could have used a vacuum or a broom and dust pan. One upstairs bedroom could have used a dresser or chest and maybe a chair in the room. Couldn't get that bedroom TV to work. A little more seating for main living room for that large a cabin. Enjoyed it, had a great time.

3 of 3 Guest Review

Guest Rating: 7.5
Stayed on 12/19/2017
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 4
Check Out: 6
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 7
Guest Comments:
Overall, the cabin was great for us 7, but any more than 10 would be crowded! The beds are not the most comfortable and the water pressure is low, especially in the downstairs bathroom!
If you take a big crowd, I'd take the first shower... Hot water doesn't last long.

Location is great, you are in the middle of everything. Comes with all the basic tools you need to cook, which was Helpful.

Overall a good stay, but if we had more people, I'd want a bigger cabin who can not only hold more people comfortably but also have the amenities to go with that many.

Company Response:
Thank you for taking the time to let us know about your recent stay in Big Mack Lodge. We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the inconvenience because of the water. When are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

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