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Cabins USA Guest Reviews


Overall Rating: 9.38   /   10

1 of 758 Guest Review

Guest Rating: 9.5
Stayed on 11/27/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 758 Guest Review

Guest Rating: 7.3
Stayed on 11/27/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 6
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Better sofas in front room are needed. Very sunk in... not enough seating in living room for the number of people the cabin holds.

Very clean and homey feeling.
Enjoyed my stay.

3 of 758 Guest Review

Guest Rating: 9.4
Stayed on 11/28/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Cozy, comfortable and clean!

4 of 758 Guest Review

Guest Rating: 9.9
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

5 of 758 Guest Review

Guest Rating: 9.8
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 758 Guest Review

Guest Rating: 7.9
Stayed on 11/28/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Very nice cabin. The game room is a lot of fun. The location is great. Some small things that are needed to make it awesome:
- window coverings in the master bedroom.
- more kitchen essentials (paper towels, salt and pepper, sugar, dish brush and dish soap)
- garbage disposal for the kitchen sink
- more detailed instructions on the how to operate the hot tub
- more overhead lighting for the game room
- firewood and charcoal for the firepit and grill
- shampoo and conditioner for all bathrooms



7 of 758 Guest Review

Guest Rating: 9.7
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only thing I would suggest is that the mattresses be replaced on the bed and the pull out. Also get the shorter pool sticks per my kids. Lol. Other than that the cabin is a nice little getaway.
Thank you!

8 of 758 Guest Review

Guest Rating: 9.8
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Were satisfied with this location. Had a problem with upstairs shower leaking/faucet in bathroom leaking and hot tub the controls were damaged.
We called Cabins USA and they came and looked at the problems and assured us they would be taking care of this.
As noted to the Tech with Cabins USA we stated we had been booking with them around 10 years and was always satisfied with our stays and if we did have a problem we would call and someone would be there.
Already have a cabin booked for next year.

9 of 758 Guest Review

Guest Rating: 10
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 758 Guest Review

Guest Rating: 8.5
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the cabin It was very comfortable. In bad needs of some upgrades carpet was not clean media room needed painting and sofas coming apart they had been ducked taped together Was disappointed in the way the cabin looked as a whole . For what we paid I expected more.

11 of 758 Guest Review

Guest Rating: 9.5
Stayed on 11/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was nice. I did have an issue with the refrigerator and one bathroom not being clean. I called guest services they tried to get the cleaning service to come out and clean it but they refused. I spoke with Jason a supervisor the next day and he was very nice and compassionate about the situation and made things better for me.

12 of 758 Guest Review

Guest Rating: 10
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

13 of 758 Guest Review

Guest Rating: 7.7
Stayed on 11/27/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 5
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Could really use a new love seat very very uncomfortable and broken down would of also been nice to have hair dryer had to go buy one
One of the rocking chair on deck was broke so couldn't set outside together but will say I reported it and they came and got it But all in all we had a very nice stay In would stay again if they replace the loveseat!

14 of 758 Guest Review

Guest Rating: 8.0
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The treehouse was beautiful and just as pictured online. We had some issues finding it, the GPS would not take us directly to the cabin and we ended up following the directions provided in the email, which were overall correct. My only recommendation would be to provide complementary coffee, there was a coffee pot but no coffee grounds or filters which would have been a nice touch. Overall though the property was beautiful just wish it was a little more secluded.

15 of 758 Guest Review

Guest Rating: 10
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I absolutely loved everything there where ants around the sink and seen a couple of roches but I called and they sent someone out to spray very quickly, no broom or mop.
No sign on cabin but I put in address she wrote on paper and found it better then written directions.
Cable tv in bedrooms didn’t work but Over it give it an A

16 of 758 Guest Review

Guest Rating: 9.5
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 10
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

17 of 758 Guest Review

Guest Rating: 9.9
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Words cannot describe!!!!

18 of 758 Guest Review

Guest Rating: 10
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 758 Guest Review

Guest Rating: 9.6
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was amazing the cleanliness to detail could’ve been a little bit better ,I’ve stayed at few of your properties so I know it was just a fluke because it was the first time I had any issues but with me being a General Manager of a hotel I’m always inspecting

20 of 758 Guest Review

Guest Rating: 10
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
real nice. needs some maint . roaches, shower drain stopping up, elect outlet by stove does not work, light at end of front porch needs to be replaced, just ever day stuff . had a great time and would love to go back to same cabin

21 of 758 Guest Review

Guest Rating: 10
Stayed on 11/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean and comfy cabin

22 of 758 Guest Review

Guest Rating: 8.9
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Hot tub needs updating! Wood falling in!!

23 of 758 Guest Review

Guest Rating: 8.0
Stayed on 11/29/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 7
Value: 7
Comfort: 6
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This I'd a second time using Cabins USA. Panaroma was a nice cabin 5 minutes from Downtown Gatlinburg. It was clean and fully stocked. The view was so-so. The game room was fun for the kids, one of the games didn't work. And the pool table was slightly worn. I'd give the cabin a B- overall. We will definitely stay with Cabins USA again, just get a cabin with a nicer view next time, because that my hubby's main concern.

24 of 758 Guest Review

Guest Rating: 9.9
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great. The beds were very comfortable, the cabin was very spacious for the 6 of us, the kids loved the game room.

25 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

26 of 758 Guest Review

Guest Rating: 10
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very pleased. Definitely will be returning.

27 of 758 Guest Review

Guest Rating: 8.8
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in Gatlinburg/Pigeon Forge 3 times now and this cabin has been the best one yet! However, this cabin has an insanely steep drive to get up to it and almost no room to turn around to get back down. The first night we arrived we it was raining/snowing and the temp was right around 32, so our car was slipping trying to get up the hill! We parked in a vacant cabin at the bottom of the hill and hauled our luggage up on foot! It’s was crazy, but once we got into the cabin it was all worth it! It was the most beautiful view with the snow coming down. The following day the road dried up and the temp had warmed up enough that we were able to get up the hill in our little car. I highly recommend this cabin, but the drive is not for the faint of heart if it is winter time with any chance of precipitation. For the actual cabin, it was very clean and seemed to be a newer cabin than others we’ve booked. The bed was luxurious paired with the fireplace and huge windows, we didn’t want to leave! The only part we didn’t really like was the bathroom. It was SO cold and the shower did not drain very well at all. Overall the cabin was stunning and we would booked this one again!

28 of 758 Guest Review

Guest Rating: 8.1
Stayed on 11/30/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Awesome cabin awesome location and view would stay again

29 of 758 Guest Review

Guest Rating: 9.9
Stayed on 11/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved my stay in Mountain Crest! The scenery and the cabin was beautiful. The area was spacious for 5 of us (we had 2 cars). The cabin fits 5 comfortably and you fit 5 more due to the spaciousness of the rooms! It felt like a home and a cabin in one. I love the hot tub/jacuzzi and it was so hot and already started for us. The kitchen is small but it’s big enough for a small group of people. The living room is nice and spacious. I loved my bed and the bathroom was so nice! I will definitely stay here again and recommend this cabin for couples or girls trip!

30 of 758 Guest Review

Guest Rating: 9.2
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The property is absolutely amazingly beautiful!! Upon entrance of the house it is breathtaking. The Christmas decorations added so much to the house and not to mean that it snowed made it even more memorable. The handicapped room/bathroom was perfect for my Father. He easily was able to maneuver throughout the main level. The 1st level hosted the game room and the movie theater room. Our kids loved this space. The hot tub worked great and we enjoyed it also. However; we booked this house based on the outdoor fireplace and it didn’t work. We were extremely disappointed on this fact. We even changed our booking from another house to this one when we saw the hot tub with the fireplace right by it. That part was very frustrating and if it’s not fixed it would prevent us from rebooking this house. The top level is so family based. Up the stairs are two twin beds that are closed off by barn doors and then two bedrooms and two bathrooms. The kitchen is immaculate; and all of the decor is amazing. Overall we loved the house and highly recommend it; we just were very disappointed with the fireplace not working outside.

31 of 758 Guest Review

Guest Rating: 10
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 758 Guest Review

Guest Rating: 9.5
Stayed on 11/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabins USA is a great company to rent a cabin from . The cabin was spotless and was exactly as advertised . It was beautifully decorated for Christmas . It’s a nice secluded cabin , but not to far away from all the attractions . The one thing to remember is these are the mountains with steep roads and driveways . I’m glad I did not drive my Camaro . This driveway is not made for sports cars . The best thing to do about the driveway is back in , it is still steep to drive up . I would definitely rent from
Cabins USA again . I really liked this cabin but I look forward to renting different cabins from Cabins USA in the future .

33 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/01/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

34 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I absolutely love this cabin and I would most definitely return. The cabin was beautiful and the view was breathtaking. The only issue we encountered was the hockey table but we managed. As we played, the puck kept flying off the table and the air didn't function properly to allow the puck to float as it normally do. Overall though, awesome trip!

35 of 758 Guest Review

Guest Rating: 8.6
Stayed on 11/30/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

36 of 758 Guest Review

Guest Rating: 9.7
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cloud Bound was absolutely beautiful inside and out. The view was spectacular and the 3 inches of snow we received while there just made it even more beautiful. I would highly recommend this cabin to anyone with a large family and especially with kids with the indoor pool. We also saw a Bear on 3 separate occasions which was awesome! The only issue we had was our trash was full and even after 2 phone calls it was never picked up. It wouldn’t change our idea about staying though!

37 of 758 Guest Review

Guest Rating: 10
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Place was very clean and nice. Water was out for a couple hours the second day of the stay which set us back but other than than it was great! Would definitely recommend 10/10.

38 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is immaculate! Appliances are up to date, it is decorated perfectly (especially the Christmas decor), and it is the perfect space for 2. Our only complaints are that if you follow the link for GPS it will take you up a mountain that should not be traveled, especially if you don’t have 4 wheel drive. So I repeat DO NOT follow GPS, follow directions provided by Cabins USA. And our second complaint is all 3 remotes in the cabin operate both TVs. So if you’re trying to watch TV in the living room, you’ll be working the TV in the bedroom too. All in all it was such a fun time and worth all of the “complaints.” We will definitely be coming back, especially around this time of year. The Christmas vibe and lights in Gatlinburg made this experience magical!

39 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

40 of 758 Guest Review

Guest Rating: 10
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved my stay at the cabin it had everything i needed plus more also it was soooo peaceful can’t wait to come back ????

41 of 758 Guest Review

Guest Rating: 8.3
Stayed on 11/30/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

42 of 758 Guest Review

Guest Rating: 9.3
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Pros: Location, Location, Location, Shopping, food, and entertainment. This is my second time booking with cabins USA will be booking once again in the future.

Cons: No Wifi, but do have service with AT@T and Verizon work phone. The only thing would ask if the sign before coming up to the edge be a little bigger so you can see at night when arriving. But over all great stay. ????????????

43 of 758 Guest Review

Guest Rating: 9.1
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was nice, the only complaint to mention is the floor..Its called Cuddle Creek Cabin which there is a small creek for viewing but the biggest creek there is, was the creek of the floor from the bottom bedroom to the kitchen..OMG it woke everyone up as soon as you walked to go to the bathroom and kitchen. Other than that, the bed was very comfortable and extra blankets were given, had to go buy extra pillows because they were to soft and sunk flat. Dishes were available and other things to start up with. It was nice when it snowed..loved loved it. The only reason Staff recieved (0) is because we did not come in to contact with any of them.

44 of 758 Guest Review

Guest Rating: 10
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

45 of 758 Guest Review

Guest Rating: 7.8
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This is a charming old cottage located right on the river. The location is great, You are not far from all of the action in Pigeon Forge or Gatlinburg but far enough away to be secluded in your own sanctuary.
The kitchen is fully stocked with just about every utensil, pots, pans and dishes.
Bedrooms are small and either no closet or small closet space.
The pool table is junk but good for a few laughs as the ball wonders all around the table due to not being level. Have a few drinks and it works great!! Lol
We have sprint and our cell coverage pretty much sucked ans there is no wifi so we just enjoyed nature.
One thing we didn’t think of was a lighter or matches. If you want a fire don’t forget these.
We absolutely enjoyed our time here.

46 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Amazing views! The cabin was very nice. The microwave would not cook although the timer worked and the internet went out a lot. The cabin is very high up on the mountain with a steep winding road to get there. The driveway has a hump at each end so be mindful of the type of car that you drive. All in all it was a very nice place to stay and reasonably priced.

47 of 758 Guest Review

Guest Rating: 8.6
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The house was very dusty. There was died bugs on the fireplace mantle. There were beer bottle caps laying in random places. Wall paper was peeling in some spots. Also lots of dust webs. But other than the cleaning issues was a great place.

48 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

49 of 758 Guest Review

Guest Rating: 9.1
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was very nice. The lack of Wi-fi is a draw back to this unit. The heating system is a little outsized, if outdoor temp gets into the low 20's unit will not maintain temperature in cabin.

50 of 758 Guest Review

Guest Rating: 10
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin dreamland was phenomenal! We loved everything about it including the mountain view although it says wooded. Minor issues like rips in play room sofa and bricks missing from the fire place error but aside from the minor things out stay couldn't have been any better. Literally a home away from home. Very impressed and will be booking here again.

51 of 758 Guest Review

Guest Rating: 7.5
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 3
Comfort: 2
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We have rented from Cabins USA 8 times now and I have never left a review, but thought this one may deserve some attention. The cabin itself Is very pretty and the overall experience was decent, but there were some minor things that may require some attention. First off, we noticed 4 cockroaches crawling out from under the fireplace. Secondly, the shower liner was NASTY - it had not been cleaned as there was residue of other people’s body wash on it. Finally, the downstairs TV for the rec room would not work. All of the TVs in the cabin are smart TVs (there is no satellite or cable) and the TV would only let you get so far into signing into an account and then it would kick you off and go blank. Was not able to use the downstairs TV at all, so we used the upstairs TV, which was not ideal since the upstairs has only one couch and no recliners or other seating.

52 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family really enjoyed the cabin, location was great, however there are a few things that would make this cabin more functional for a large group. The cabin has 5 bedrooms and the hot tub is located on the back porch right off the kitchen but the only way you can get to the hot tub is to go through one of the bedrooms which isn't very functional at all, privacy issue. My suggestion would be put a door there in the kitchen that leads to the back porch that way all the guests can enjoy the hot tub any time day or night. And lastly the fireplace was a little disappointing, its electric but it's like you really couldn't tell it was even on. Overall I really enjoyed my experience and I would definitely recommend this cabin.

53 of 758 Guest Review

Guest Rating: 10
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great nice clean great location. We had no issues at all.

54 of 758 Guest Review

Guest Rating: 10
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay at our cabin. the cabin was very clean and comfortable. We had an issue with the heat on the bottom floor and I called and maintenance was there with a few hours to fix it. very impressed. A few of us enjoyed a afternoon walk around our cabin. We had beautiful weather. beautiful cabin and have precious memories to carry with us. I would highly recommended USA cabin rentals and would stay at our cabin again for our annual girls trip from PA.

55 of 758 Guest Review

Guest Rating: 8.0
Stayed on 12/04/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

56 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

57 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the cabin. Beautiful and comfortable. The kitchen though is lacking in basic supplies to cook even simple things, there is not even a cutting board. And I would suggest some markers with reflectors beside the driveway to make it more convenient and safe for someone who is not familiar with the driveway

58 of 758 Guest Review

Guest Rating: 9.3
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10

59 of 758 Guest Review

Guest Rating: 10
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

60 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay. Very clean. A plus ????

61 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The owner was very nice and attentive

62 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Loved the cabin just needed some updates and also no hot water, tub didn’t work upstairs and hot tub didn’t get hot but we was very happy with the service and greatly appreciated the folks at cabins USA for helping us with a last minute trip

63 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/04/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Elkhorn Lodge was the Perfect space for our Family. The 5 bedrooms and 5 1/2 bathrooms is the main reason we booked it. lots of space and the Christmas Trees were a nice treat!!! There were a few issues during our stay like no heat in the lower level, we called in and was brought space heaters for the night then they came out and fixed it for the remainder of our stay which was great. The water at the kitchen sink would only run for about a minute then it would go off?? We would have to wait a couple of minutes and try again??? Not sure what was going on there?? Also we needed to wash a load of laundry and the washer would not drain and spin??? So I had to wring them out by hand then place them in the dryer?? I don't know why it would not finish the load , we tried resetting and everything? oh well, we enjoyed our stay even with the bumps in the road it was a beautiful cabin. Thanks

65 of 758 Guest Review

Guest Rating: 10
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Almost Heaven was a perfect fit for our family. We had an amazing time and will definitely be back!

66 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/02/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

67 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/04/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I was very satisfied, very relaxing and comfortable. We are all ready planning for our next trip

68 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

69 of 758 Guest Review

Guest Rating: 8.8
Stayed on 11/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was really nice with plenty of room to accommodate our party. I also liked how conveniently close we were to all the attractions. My only complaint was the microwave kept going out and my husband had to go out to the breaker box. Maintenance eventually came with a replacement. We would definitely book this cabin again.

70 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The thing that cabin lacked from my perspective was Wi-Fi we couldn’t watch television or stay connected to post pictures.
Company Response:
Thank you for your feedback from your recent stay at Fishin Hole! We want to let you know that Fishin Hole does have WIFI access; this info is noted in the check in information that each guest receives. We look forward to seeing you again soon! Thank you for choosing Cabins USA and Fishin Hole for your Smoky Mountain getaway!

71 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
While my stay was fantastic, there are a few flaws. When I booked online, my credit card information was stolen. I know this isn't the company's fault, but that is something they need to be aware of. The road to the cabin could definitely use some tlc, and I believe wifi should be available at the cabins.

72 of 758 Guest Review

Guest Rating: 10
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

73 of 758 Guest Review

Guest Rating: 10
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I think this makes about 8 years we have booked with Cabin USA. Very nice people to rent from. Everything was great and clean. No complaints what so ever. Will book again for Dec. Hopefully the Christmas parade will be a go. Great.Great Great Cabin.

74 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Over all was a great weekend, I would like to see the cabin better cleaned. The kitchen drawers need to be emptied and cleaned out, there was an old baby bottle found by the head board of one of the beds. Things get over looked I know but the kitchen drawers really need a good cleaning. Other than that I really was pleased with everything The view was breath taking. We really enjoyed our stay.

75 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Perfect little cabin for a weekend getaway with your spouse! Very private but close to everything!

76 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Our recent stay at "One More Night" was very enjoyable. It is up pretty high and that offers an incredible view of Ober Gatlinburg off in the distance. It was extremely quiet and peaceful. The game room was a really nice plus. I read previous reviews that mentioned slow internet speeds. That may have been the case then, but it was just under 250Mbps when I tested it, so no longer the case.

This our third time using Cabins USA and we are never disappointed. We will absolutely use them again very soon. The staff is always so polite and helpful. Thank you once again Cabins USA for helping our family make memories that we will cherish forever!!!

77 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin it self was great had some minor issue I informed the office about. The driveway was not the best was not handicap assessable. It had a lot of steps to go up with luggage. Steps need to be updated. But once you get past that part it was a great stay for us

78 of 758 Guest Review

Guest Rating: 8.3
Stayed on 12/02/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay! The cabin was nice & roomy, though there were a few things that could’ve been better! There wasn’t any large pots/pans to prepare a meal for a family of 12. (Like the cabin sleeps), the gas fireplace in the living room didn’t work. We called and reported it after we checked in and maintenance came out on day 3 of our stay, fixed it but it stopped working again so we didn’t really get to enjoy the gas fireplace like we had hoped. Also, there isn’t an air hockey game table as pictured. & the theater room only has a DVD player as a way of watching tv. (Or at least we couldn’t figure out how to watch tv channels)... Just a few simple things that could’ve made it better! Overall, we enjoyed our stay and would recommend to others!!

79 of 758 Guest Review

Guest Rating: 8.0
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 4
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Cabin was beautiful but previous people had a party. Trash was everywhere outside and confetti covered porch. Pool table and air hockey were pushed against the wall and not set up. Having back issues I could not move back in place so that they could be utilized. Rugs in bedroom had not been vacuumed and vacuum cleaner was on bottom floor where I could not carry up stairs.
Company was wonderful and easiest check in ever. Just need some housekeeping help

80 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Not much kitchen stuff in this cabin no pot holders

81 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The view from this cabin was amazing, best view I've ever had in the Smokies. The cabin itself was very nice inside and out.
Would defiantly stay here again!
Also, we had 3 bears come up to the cabin!
Only complaint, cabin needed to be cleaned a little better.

82 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

83 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

84 of 758 Guest Review

Guest Rating: 10
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely LOVED our cabin!! It was beautiful! The cleaning people did a great job because it was immaculate! Whoever stocked the cabin literally thought of everything!! I even found utensils to roast marshmallows if we wanted to! It was amazing! The drive to the cabin is not for the faint of heart... the last little bit of single road and no guardrail scared me but we are definitely still going to book again next year! We loved it! You all helped make my husband’s birthday getaway (and his first time in the Smokies) memorable! Thank you!!

85 of 758 Guest Review

Guest Rating: 8.3
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 4
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 1
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No paper towels in cabin we had to purchase some the day after check in

86 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The location and the inside of the cabin was really nice but outside around the cabin needs to be cleaned. We booked this cabin because it was isolated and had a hot tub. Unfortunately the hot tub wasn’t filled with water and the bottom had dirt in it so we wasn’t able to enjoy it.

87 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Marco Polo cabin was an awesome stay for our group. Very cozy and comfortable. The location was okay would be better with more parking for cars. The pool are was great. Water was a little cool but the room was very warm to make up for the cool water. The beds was comfortable and the water and the bathrooms stayed a good temperature which is plus for the amount of people that stayed. Make sure to check the remotes to the television in the rooms. We found some didnt have batteries or they didnt work. The overall stay was amazing and would definitely book again. Thank you Cabins USA!

88 of 758 Guest Review

Guest Rating: 8.1
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
At first glance the cabin appeared to be clean and everything was up to par. Upon further inspection we found some of the dishes that were put away to be dirty, the sheets had previous tenants hair, blankets and pillows smelt old, dust along edges of counters, floors and windows. My husband and I have always been germaphobes so thankfully we had stuff to wipe down everything and we brought our own pillows and blankets. There are no hangers and only 2 drawers to store your belongings. Definitely not enough storage for 2 people to store their things let alone have an area to keep a suitcase open. The water heater is very small and only filled the tub about a quarter of the way before the water ran cold. The toilet had very low water pressure at times. Be prepared to use small flatware. Also, there is very little space to store dry foods. We stayed for 5 nights and planned on eating at the cabin the entire time. So we made do with what we got. The cabin is very quiet, close to town and cozy. But it needs major updates and a better cleaning staff.

89 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely beautiful cabin with great views! You are definitely at the top of the mountain, the drive there was a little nerve wrecking at first but overall worth the great views and cabin. Very clean and spacious! Definitely keeping this cabin on the list as it was wonderful to stay at!

90 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect. It was a very relaxing stay.

91 of 758 Guest Review

Guest Rating: 8.6
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had a great stay at Blue Sky. We really enjoyed ourselves. The views of the mountains are incredible. The only thing I couldn't give a 10 on were the pull out couches. There were only 3 bedrooms so we needed to use the pull out couches for a couple of family members. The mattresses have been worn down and need to be replaced. Other than that, everyone enjoyed the whole cabin and what it had to offer. It had a fully equipped kitchen for all our cooking needs which was great. We would stay there again.

92 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

93 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

94 of 758 Guest Review

Guest Rating: 10
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had so much fun in this cabin it was very clean, comfortable had everything we needed we really enjoyed our stay

95 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing was the ice maker didn't work. We always use ice during our stay and we turned it on when we got there to have ice in the morning and it wasn't working. The refrigerator itself wasn't very cold so you may want to have someone check it out to see if it may be going out. I wish the cabins would provide bigger soap bars. Overall we loved the cabin.

96 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/05/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the express check in. It made it easy to go directly to the cabin, instead of the need to
come to the office. Wears Valley is my favorite area in the smokies to stay. Its secluded, but not
far from the action.

The bedrooms & bathrooms were spacious enough. We loved the hot tub. Even though the bedrooms
are in the basement, we were warm the entire time of our stay.

The views from the hot tub & main level deck were superb. TIP TOP lives up to its name.

The only negatives we found was the condition of the road leading to the cabin. It was rough, steep, with
many potholes. I was able to navigate it, slowly, in a medium sized SUV. We also noticed it took awhile for the
coffee maker to make coffee. There was also a short in the light. In one of the ceiling fans in 1 of the bedrooms.

Overall, we were pleased with the cabin. I would recommend Cabins USA to anyone & this cabin in particular.

97 of 758 Guest Review

Guest Rating: 10
Stayed on 12/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

98 of 758 Guest Review

Guest Rating: 10
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

99 of 758 Guest Review

Guest Rating: 8.6
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Location was great, but a lot of trash behind the cabin and down the hill as far as we could see. Liked the layout of cabin, it was cozy. Looked like it hadn’t been deep cleaned in a long time. The master bed was very very hard, the others were okay. The back side of the cabin could use some blinds in the living room and kitchen. It wasn’t my worst cabin experience in the smokies but wasn’t my best either.

100 of 758 Guest Review

Guest Rating: 10
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thoroughly enjoyed this cabin and location...

101 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The nest thermostat had a mind of its own and would wake us up every morning drenched in sweat because it would increase in temperature all night,,we would get up and turn it down only for it to go right back up,,the unit was very dusty, ,outside porch lights burnt out and hot tub not working, ,gorgeous cabin,,just some maintenance issues

102 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I have used Cabins USA for cabin rentals in the past and they have always made it quick and easy to book my stay. The cabins are always clean and prepped for my stay. The “Top of the Mountain” cabin was cleaned and prepped but the cabin itself is not at the usual Cabin USA standard. The water needs a filtration system to help with the sulfur smell and taste. The smell was overwhelming at times and it couldn’t be used to make coffee. The closet doors are falling off the tracks along with the gutters outside. The couch in the living room is starting to break down so that when you sit on it you have little black spots on you from the material separating from its cover. The cabin would be fine for a short stay that you were not planing on being there other than to sleep. I will continue to choose Cabins USA for this trip, just not this cabin.

103 of 758 Guest Review

Guest Rating: 10
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

104 of 758 Guest Review

Guest Rating: 10
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was so beautiful, the game room was perfect for all ages and the theater room was awesome. The only down fall a little was the washing machine smelled like a industrial machine when washing clothes. Other then that this cabin exceeded all expectations. We will be back next year. My family even lift a gift on the counter ???? Thank you again !!!!

105 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked with Cabins USA numerous times & always received excellent service. Would totally recommend them for any bookings at any time of year & I must say that Christmas is wonderful at Cabins USA.

106 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was good. Very clean. Great location. Loved the Christmas Tree. The cabin does need new mattress in both bedrooms and new pillows. Otherwise, a good cabin to visit or revisit.

107 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The reason this cabin couldn’t get a 10/10 is because the door to our bedroom was broken. The frame was off, so the door could not properly latch to shut and lock. This is a safety issue for me as an intruder would only have to break in through the door to the cabin and not a second bedroom door, leaving little time to prepare self defense. That’s my own personal opinion. If you’re okay with an open and unlocked bedroom than the cabin is perfect.

108 of 758 Guest Review

Guest Rating: 10
Stayed on 12/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything we needed to cook was in kitchen. The cabin was super cute. I have a horrible back with many slipped discs and the bed didn’t hurt it at all. We will definitely use Cabins USA again.

109 of 758 Guest Review

Guest Rating: 10
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:

thank you for a clean environment and we had a blast n the treehouse! will return n the future

110 of 758 Guest Review

Guest Rating: 10
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we loved the cabin and was so happy to be able to stay in such a nice and clean place for a week.. we will be coming again and will book with your company. thank you for the beautiful tree that we enjoyed while there and decorations... the hot tub was very nice... some of lights didnt work , one lamp shade and another light but that is just little things.. we were so happy to have booked this cabin. thank you so much. the cameron's.

111 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I really enjoyed our stay at this cabin. All of the staff was great. Check in and out was quick and easy. They gave us great directions. We would definitely recommend Cabins USA and this particular cabin to anyone.
The only negative thing about the cabin was the housekeeping. While looking for something we thought we had lost, we noticed a lot of dirt under the couch and bed. It appeared that area hadn’t been cleaned in a while.

112 of 758 Guest Review

Guest Rating: 7.9
Stayed on 12/06/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 2
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The cabin is comfy and home like .decorated in a nice cabin rustic style even the holiday tree. The beds are super comfy BUT the futon bed was broken never opened!! So my son had to sleep in a recliner! As far as the amenities the ad so over rates them the big tv in the game room didnt work had a much smaller one in front of it...no cord for the xbox power..the pool table broken pool stick tops as well as one of the pockets that was once zipped tied...all games were missing so many pieces they were trash!..Also why would a you rent a 3 bedroom cabin if itvwerentbfor a family so why only have 1 big pot and frying pan ?? No cord for electric skillet and pots and pans were old very worn.but plenty of dishes and bbq items but who does that in 30' weather? I'll certainly look at other places this spring when we return ...I'm just thankful my kids were happy with the weather and plans we made that the cabin didnt need to entertain them..comfort great!! Services helpful staff great !! But dont fool people into believing old broken stuff is there cause it's not!

113 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/08/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

114 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5

115 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint you need WiFi there could not text hardly talk other than that it was good

116 of 758 Guest Review

Guest Rating: 10
Stayed on 12/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I stayed at the Ah-Mazing cabin for our honeymoon and we were both thoroughly impressed! We were impressed from the moment we first step in the cabin, everything was clean and neat and it even smelt clean which was such a huge relief after a long day of traveling. Everything in the cabin worked perfectly and the staff was absolutely wonderful! Every staff member we talked were so willing to help and go the extra mile for us without making a big deal out of it! We both look forward to future stays with Cabin USA!

117 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our vacation was great, the location of the property was very easy to navigate to. The staff was attentive, look forward to visiting again soon.

118 of 758 Guest Review

Guest Rating: 10
Stayed on 12/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was amazing with three floors, hot tub and games for kiddos. It was also only 5-6 minutes from pigeon forge outlets, restaurants and 10-11 minutes from Dollywood and downtown pigeon forge restaurants. Cabins USA made it easy to book and check-in/out so that we were in our cabin within 15 minutes of getting to Pigeon Forge. I cannot endorse them and this cabin enough!

119 of 758 Guest Review

Guest Rating: 10
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great thank you all for allowing us to stay on your property

120 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

121 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/09/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

122 of 758 Guest Review

Guest Rating: 10
Stayed on 12/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was one of the best we have ever stayed at. And Cabins USA was great I will be using them again next year for our family vacation.

123 of 758 Guest Review

Guest Rating: 10
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

124 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our second stay at All Tucked Inn! We plan to book it again for next year. It's conveniently placed with easy access to all the things Pigeon Forge has to offer! We loved that it was decorated for Christmas. We did add a couple of ornaments to the tree just to spruce it up a little more!! We can't wait to come back next year!!

125 of 758 Guest Review

Guest Rating: 10
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful location, very cozy and comfortable!! Will be back!!

126 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Pros...super easy check in and out with the express option. No need to go to an office. Very convenient. Cabin was clean and comfortable. My family very much enjoyed the game room. No cabins right on top of you and within about 9-10 miles of all the attractions. I have no cons...just some things to be aware of. There is no WiFi. Cell phone service was just ok. Driveway was fairly rough but that was to be expected with gravel and such a steep incline. Parking and turn around areas are VERY limited. Walls are thin. Pillows were quite firm on the bed I slept in. Cue sticks could use a little TLC. All of these things however were not deal breakers for us. We truly enjoyed our stay and would stay here again.

127 of 758 Guest Review

Guest Rating: 10
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location. Easy check in & out.

128 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed staying here! It’s nice and cozy for a couple. The bed was really comfortable and I liked the electric fireplace. When we arrived everything was clean and well put together. If anyone is looking for a nice cozy cabin then this is a good choice! It’s very close to town and all the attractions!

129 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/10/2020
Ratings:
Booking: 7
Staff: 9
Cleanliness: 4
Check In: 9
Value: 10
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Beautiful cabin and view! We had a great time, and it was very comfortable! The cabin is in a great location with quick access to the parkway to Pigeon Forge and Gatlinburg. A few recommendations: 1) While the cabin was generally very clean, it was evident that the fans and upper walls had rarely, if ever, been dusted. There were lots of spiderwebs and cobwebs inside. 2) The cabin has a small uphill gravel driveway that has a lot of loose gravel that needs addressing. It is easy to get stuck. 3) There were ample utensils, but we needed a wine bottle opener! Thanks again for a wonderful stay!

130 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing was wrong with this cabin was tbe sports channels was block but other than that we love it. It nice to see 2 deer walking thru the yard while we was on top deck.

131 of 758 Guest Review

Guest Rating: 10
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

132 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This property was nice. A few things were disappointing:

1-parking. We had 2 vehicles and had to park on a very dicey hill. Not conducive at all for unpacking/packing up or loading kids in the car.

2-the kitchen pots/pans need to be replaced. Horrible condition!

3-electric fireplace was underwhelming.

4-the property was quite dusty like someone hadn’t been there in quite awhile.

133 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
It was a very cute little place for my fiancé and I to spend our annual Christmas vacation. There were a couple things that were a little disappointing. The “hot” water faucet on the jacuzzi Tub was broken, so we had to turn the tiny knob with a rag. The down stairs bedrooms wallpaper was coming off a decent bit. The outside hot tubs water was a little green. But other than that it’s a great location from Pigeon Forge. Only 10-15 minutes if that. We had a blast and we will continue to use Cabins USA for many years to come! Just a few fixes and that place would be wonderful!

134 of 758 Guest Review

Guest Rating: 10
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful express-check in and express-check out.

135 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/11/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed my stay as stated by previous guests the pops and pans need to be updated I brought my own and was glad I did. Would stay again

136 of 758 Guest Review

Guest Rating: 10
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing

137 of 758 Guest Review

Guest Rating: 7.5
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 6
Location: 4
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
When we arrived the heat was not on so it was 50 degrees in the cabin when we arrived so that was a little aggravating since it was so cold outside. This property is right beside other cabins that people actually live in so the neighbors dogs were barking all night and day and you could here everyone talking and yelling outside. The cabin was pretty clean other than the stove and the rugs which is pretty acceptable. Other than that the place was great for just going back for the night, I wouldn't want to just spend a day there due to the permanent residents and the fact that it is right on the road. The staff for Cabins USA is friendly and made check in and check out pretty easy. I have nothing to say bad about the company Cabins USA I would just probably chose a different cabin next trip!

138 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

139 of 758 Guest Review

Guest Rating: 10
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had great time with a lots of room for everyone. Location was convenient to activities. House was comfortable and clean. Will stay there again.

140 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a wonderful cabin! Great location and views! Everything we needed was supplied and clean. There were just some extra cleaning needing to be done behind doors and on window sills. But other than that I would totally recommend this caning and using Cabins USA! This is my second booking with Cabins USA and love the ease of the reservation process.

141 of 758 Guest Review

Guest Rating: 10
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at Gatlinburg Views,beautiful cabin,we would love to stay there on our next visit .The view was heavenly.

142 of 758 Guest Review

Guest Rating: 8.6
Stayed on 12/11/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 5
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

143 of 758 Guest Review

Guest Rating: 10
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was first time for my husband in the cabin setting. He loved it. The area where pool table and hot tub. Was nice when in hot tub. But really chilly to play pool of evening and night. Suggest they put curtains up like they do on the side screen windows. It was all screen in. So bundled up if going out to play a game bring chalk for sticks. . TV’s was tricky different in each room. But, honestly it was peaceful, relaxing and my husband was impressed. Thank you Cabin USA for making my husband first time in cabin awesome.

144 of 758 Guest Review

Guest Rating: 10
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great! Very clean. There was even a full size Christmas tree lit when we came in. Impressive! My only complaint is that the cell service is terrible for that location. We didn't have service all weekend. WiFi would be a huge advantage for this cabin. We hope to stay there again in the spring.

145 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7

146 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
You won’t be disappointed!!!

147 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a great stay at Crosswinds. Had an issue with internet and cable but we called the main office and they helped correct the issue and sent out maintenance and fixed it. We didn't use the hot tub because it had a strange smell other than chlorine. Plenty of room for a large group. Also plenty of parking. Very close to everything we wanted to do while in Pigeon Forge. We would use this cabin again,thanks Cabin USA!

148 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Limited Parking on downhill slant was not the best and better lighting was needed at stairs outside. Otherwise, everything else was acceptable. We enjoyed the view. The booking agent was superb.

149 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

150 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall the stay was nice. The water pressure was low. There was a leak in the refrigerator. For some reason the Jaccuzzi should have been on the balcony instead of where it is. We had a visitor from a black bear. A little scary.

151 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The dishwasher did not work, thank goodness we brought dish soap or we wouldn't have been able to wash the dishes. Also, when we got back to the cabin the first night and went to get in the hot tub it was not working. The temp was 56 degree's in the hot tub so it had been off for a while. I couldn't stay awake to wait for it to heat up after speaking with someone. I wish we would have checked it when we checked in right at 4pm. Other than that everything was great!

152 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This cabin is really nice and cozy. Me and my wife enjoyed our stay here. The only thing that I wish was different was the headboard on the bed. It has sticks of wood that are so far apart that my pillow would fall in between them. Overall this place is a nice little cabin.

153 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The condo was so nice. Great location. We enjoyed every minute. We were disappointed that the washer and the ice maker did not work but it didn’t hinder our stay.

154 of 758 Guest Review

Guest Rating: 10
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
this cozy little cabin in the woods was perfect for a long weekend getaway with my husband. We have used cabins USA before and will definitely use them again. The kazeebo with the hot tub was adorable next to the fire pit! The only thing I wish I would have known before getting there was that the cabin is on well water. It’s not a big deal I just would have brought more bottled water. The beds were comfortable and I slept like a rock. The fireplace in the living room is super cozy. I kind a wish there was a bigger TV just because I was watching college football LOL.

155 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a spectacular cabin. It was clean, comfortable and in a great location. Was tricky finding it in the dark but well worth it. Only small item that should be addressed is downstairs was way too warm, a/c only goes down to 68 and windows were nailed close for security. Adjust ac to allow for cooler condition. We will be back! Thanks for the beautiful decorations and memories. My husband is terminally ill and this was last family gathering for him. Thank you and God Bless.

156 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall the cabin was clean and nice. The only thing dirty I noticed was under the bed when I looked to make sure we hadn't had something get under it to leave when we was leaving. Been a while since a broom or anything been under there. Back porch could use some attention but other than those issues we loved it. Location isn't bad at all but could be a problem if it snowed. Could also use a radio that you don't have to have an iPhone to use.

157 of 758 Guest Review

Guest Rating: 7.8
Stayed on 12/12/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 5
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

158 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
You guys did a great job of helping make our experience in the Smoky Mountains memorable! Thank you

159 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin needs some attention. The front steps are rotted and very weak even broken off in some places, no dish towels in the kitchen, housekeeping didnot clean or didn’t clean very well before we arrived, our sheets looked slept on and was very wrinkled and things were very dusty. But the cabin itself is beautiful, plenty of room and in a fabulous location very convenient to everything. I think it just needs a good deep cleaning. We loved our stay and will book again.

160 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 7
Value: 9
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The accommodations were excellent. There were a couple of spots that didn't look like they had been cleaned. The biggest issue we had was that the hot water did not last long at all. Either the hot water heater temp needs to be adjusted or it just needs a larger unit.

161 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/14/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

162 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

163 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

164 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

165 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6

166 of 758 Guest Review

Guest Rating: 10
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved ? it. We have already recommended the cabin to a couple of our friends. We will be back soon it was great. I want to fish in the creek.

167 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. It was perfect for our little family. The location was wonderful. It was close enough to town, but also very quiet. As far as amenities go, we had every thing we needed to make it easy to eat, sleep, rest, and relax, which is what we came for. Only 2 complaints I had was that the cabin could have been a little cleaner.; and the beds were a little to hard. Other than that it was exactly what we needed. I did want to let someone know that the faucet in the master bedroom leaks. It wasn't annoying or a disruption. Just thought you would want to know.

168 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family enjoyed ourselves very much ??

169 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely amazing! Very cozy, very clean and the hot tub was a pleasant plus. Definitely recommend to any couple that wants a romantic getaway.

170 of 758 Guest Review

Guest Rating: 10
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

171 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was wonderful.. cabin was super spacious. I wished there was a restroom and/or bedroom on the first floor... there were a lot of stairs lol a lot.. we had two mishaps while there.. some of the linens weren't clean and the jacuzzi leaked into the media room.. both were handled the following day.. staff was super friendly very kind and polite.. we stayed 5 days 4 nights I love it so much I called to add an additional night however it was already booked.. next time we'll stay a week!! All in all we had a fantastic time and will definitely do it again!

172 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

173 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay. The toaster didn't work, but everything else did. We loved the hot tub and jacuzzi. The cabin was clean with everything we needed, towels, sheets, blankets, dishes, pots and pans. The towels were set up to form swans which was a nice touch. Thank you.

174 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a great stay! Only negative I would have is about the cleaning. Lots of spider webs inside on every floor in windows. Also surfaces didnt seem to be wiped down upon arrival. Other than that it was an amazing vacation! House was beautiful and in a perfect spot!

175 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location for if you want to check out things in town or just spend time relaxing! Only issue we had was our dish washer. Other than that, everything was great and I will definitely be returning!

176 of 758 Guest Review

Guest Rating: 7.7
Stayed on 12/14/2020
Ratings:
Booking: 6
Staff: 8
Cleanliness: 8
Check In: 9
Value: 6
Comfort: 6
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Really great location! There was no view and you’re right on the road, but you’re five mins from pigeon forge and 15 from Gatlinburg. The shower is tiny, but was aware of that before we arrived! Great cabin.

177 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an awesome time in the mountains! Our kids loved the warm inside pool, hot tub, pool table and skee ball machine! Very fun trip!

178 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the cabin was good, we enjoyed everything it just needs to be updated and some things need to be fixed and a good thorough cleaning done to it inside and out. The cabin was in an okay location if you had a 4x4 vehicle you didn’t have to worry about it but with a 2wd you’re struggling.

179 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

180 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying at the cabin! A little tricky to get to on the first day but once you learn the roads, honestly its not hard at all to get to. We had a full size pick up truck and it did just find, just take your time coming up and down the mountain. I would highly suggest bringing cookie sheets for baking cookies! I would also suggest to the company to buy a night stand for the other side of the bed, there was only one. Not sure if the hot tub was cleaned but we took care of that. On the first night we noticed brown goo on the inside rim of it. Yuck. Other than that the cabin was fantastic and I would stay in it again!!!

181 of 758 Guest Review

Guest Rating: 10
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love love love..... I would most definitely go back!!!!

182 of 758 Guest Review

Guest Rating: 8.1
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 0
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The property itself is definitely worth it. The staff was polite when I talked to them before our visit. And the views are fantastic.

If the cabin was clean this would have been the best experience in the 7 years we have been coming to Gatlinburg. One of the beds had a big spot of what looked like "unborn children" on the comforter. Another comforter had a big brown spot on it. Another bed had food and an empty water bottle under it. Another had a used face mask between the mattress and headboard, and a pair of old socks under the nightstand. There was a pair of green underwear left in the laundry room on the shelf with dust and dirt all on them. The dining room table was sticky and had dried up food and sauce on it. The worst thing of all was all of the cookware was dirty with old food on them. All of the pots, pans, spatulas, stirring spoons, and especially the griddle had some kind of oil, chicken, bacon, or other meat on them. The griddle was covered with bacon grease and had bacon in the drip tray. So we washed EVERYTHING before using it even if it looked cleaned.

Because of all of this filth the cabin gets a "0" for cleanliness and the comfort and value are not rated high because we felt like nothing was clean and we paid a cleaning fee.

So if you visit this cabin, have your cleaning supplies and your own sheets and covers like we did just in case the previous guest before you are disgusting and no one really cleans before you come.

183 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

184 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we arrived the cabin was really CLEAN everything was in its place everyone really enjoyed this cabin

185 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a great cabin. If you’re looking for a view of the Smoky Mountains, a different cabin may suit your needs better. But if your looking for privacy and a feeling of relaxation and solitude, this is the perfect cabin. A great indoor/outdoor gas fireplace, hot tub, and a huge porch with rocking chairs!

186 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an absolute blast during our stay. Only issues we had were the upstairs jacuzzi Jets didn't work and there were squirrels or something between the ceiling and roof that were loud at times. It had plenty of space and gave everybody some privacy. We originally had selected another cabin but were told a week before that there was maintenance issues so we had to get a different cabin. Cabins USA were great to work with and they helped us find this place. I would definitely return to this cabin.

187 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

188 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great company..
Great facilities...
Great time ..
Loved it

189 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin although beautiful needs a bit of updating. The kitchen did not have a spatula and there are no non-stick pots. Some of the lights have been burnt out and have not been replaced including the balcony one which means we couldn't use it at night. When we arrived we noticed there was no toilet paper in the upstairs bathroom and no spares for a whole week stay. There was no dishwashing soap either. I did called the company to complain and they did bring both the next morning. The drive up the cabin is horrific! It is full of potholes and very rough. I highly recommend a truck, SUV or 4 wheel drive, specially in the Winter Time. I was disappointed that it was not decorated for Christmas as the others have been. After all, that's the reason I like to go during this season, to get a real Christmas feel. Overall, we had a pleasant stay but I will chose a different cabin next time.

190 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

191 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

192 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin! Great location!

193 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin needs to be dusted, they could use a rice cooker and a few more pots and pans. It took 2 days to get maintenance out to see about a few problems. Overall we enjoyed our stay and will be back.

194 of 758 Guest Review

Guest Rating: 8.1
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 7
Check Out: 9
Amenities: 3
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The water was terrible, it smelled like sewer and made the whole cabin smell like it when we washed our hands & showered. It seemed the water filter was not replaced. Also, no washer & drier were present and that was part of our amenities.

195 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin!!! We were very comfortable. The kitchen was well stocked. (We cook a lot.) It was probably our favorite cabin that we have ever rented. The only thing we would have liked to have was wood for the fireplace. We will definately rent this cabin again!!! Thanks for the great experience.

196 of 758 Guest Review

Guest Rating: 8.0
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The drive way is rough. Drag the bottom of my SUV. The stairs leading to the loft are very short and Very slippery. A caution sign needs to be put in place. The electric fireplace did not work. Other than that we had a very good time and it was very clean.

197 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome views, it's one of the few cabins that is not close together to other properties. A lot of privacy, very equipped kitchen.
*If you have ATT you will have NO SERVICE* Verizon was good.

The Cabin was clean but it will need a deep clean very soon! Other than that, beds were spotless and there were plenty of towels. We would stay again

198 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

199 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall, the cabin was worth it. The inside was clean and very cozy. Spent a great deal of time in the hot tub outside. The cabin itself is down a steep hill, so I could see where inclement weather could pose an issue. The cabin is located a perfect distance from gatlinburg as well.

If I could recommend any changes I would recommend added a guard rail or something at the end of the driveway (where you park) just in case you were to slide down the hill.

Overall, nice cabin. I would stay there again.

Thanks CabinsUSA. This is my second cabin I’ve stayed in and you all always do great!

200 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

201 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

202 of 758 Guest Review

Guest Rating: 10
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this cabin! It’s the best one we have stayed at in Tennessee. The view is beautiful. It was clean. Not too far from the main road. I will be booking this cabin again in the future.

203 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had last minute plans to get a Cabin and all other cabins were booked. We were so lucky to find this cabin. Our family of 10 had thee best time playing pool, watching movies in the theater and hitting the hot tub. Only thing missing was a blow dryer and a hook on the back of the bathroom doors to hang your towel

204 of 758 Guest Review

Guest Rating: 8.0
Stayed on 12/14/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The size of the cabin and view were great. The Christmas decorations were a great touch.

A couple things were broken, the outside fireplace didn't work the whole trip. Couldn't get the surround sound or direct TV to work in the home theater. The ice machine in the kitchen refrigerator didn't work. We called for trash pickup and never came.. we had to leave trash bags inside the house. The cabin could of been a little cleaner. Looks like it hadn't been dusted in a few months. The home theater seats had food stuck in the crevices and sticky soda on them.

205 of 758 Guest Review

Guest Rating: 8.2
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Urine stains on. No xtra linen or towels or either a washer and dryer other than that it was ok

206 of 758 Guest Review

Guest Rating: 8.2
Stayed on 12/15/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 6
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was in a great location. We did have some issues most of them were addressed the next day. Master bedroom was very cold, draft coming from the bottom of the jacuzzi tub, one of the chairs legs at the kitchen tables was extremely loose. Other then that the cabin is very nice I would book this cabin again.

207 of 758 Guest Review

Guest Rating: 10
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

208 of 758 Guest Review

Guest Rating: 10
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

209 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Lil country cabin is a nice cabin. The amenities are nice and its in a great location. This cabin makes it nice for 2 couples to go or a family with kids. Would consider this cabin again. Our only issues was when we were calling to have things checked or trash picked up it took several calls to staff to get things done. The call staff could have been more eager to help or more knowledgeable. But when the maintence guys came out they were extemley nice and handled the issues.

210 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
Thanks for the great Christmas Memories! We rent a cabin every year for our family for Christmas and this has been our favorite! We loved how private it was. It has plenty of room for everyone! The downstairs jacuzzi jets don’t work so that was a little disappointing & The Halloween & fall decor could be taken down. Other then that everything was great!

211 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a cute little place close to the parkway, easy access to everything.

212 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed the cabin and how spacious it was for our family.
There were a few minor details ......
The kitchen floor was broke in which I reported
The fireplace in one of the main level bedroom would not work even after the maintenance man came- the same bedroom with the bathroom.... the jet tub had quit working... maintenance man said it did need to be fixed. He was very nice and helpful.
It was not far from shopping and eating and other activities. We loved the gameroom and what was most wonderful..... THE VIEW
This is not meant to be a negative review because with every cabin there will always be some minor issues
We will be coming back. Thank you for your help all the way through the process

213 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is stunning with perfect views of the mountains and the city. We even watched the fireworks from Dollywood from our little slice of Heaven. We had a slight issue with the wiring downstairs, but they had someone fix it before the day was over. The skeeball, pool table, and ping pong table were flawless. The hot tub was AMAZING. Especially with those views. The bedrooms upstairs had very comfortable beds. The downstairs bedroom with the bunk beds needs some attention. The lower bunks need new mattresses. They're worn and you can feel the boards beneath. The pull out couch needs to be replaced. The mattress inside is basically a pillowcase with worn out springs. When it's closed, it sinks in and has zero support. The recliner is comfortable, but needs some attention on the reclining part. The dart board didn't work. The jets in the double bedroom's tub (upstairs) didn't work. I'm not sure about the master because we didn't try that one. The dishwasher doesn't clean the dishes very well. Be prepared to wash by hand. The washer and dryer work flawlessly. The check-in and out process were a breeze. We will definitely stay here again. I know I listed a lot of flaws, but really those are easy fixes. I only listed them to let the company have a chance to fix them. Overall it's a wonderful cabin.

214 of 758 Guest Review

Guest Rating: 10
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

215 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 2
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problems we had was the smell of the water and the bed is hard as a rock!

216 of 758 Guest Review

Guest Rating: 10
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

217 of 758 Guest Review

Guest Rating: 7.5
Stayed on 12/17/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 5
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
It was an Amazing experience! I just think for up and coming reservations, the jacuzzi should have been warmed up prior to arrival. Otherwise it was a nice cabin for a small intimate group

218 of 758 Guest Review

Guest Rating: 10
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Slashing on majestic mountain was a beautiful cabin our family loved the theater room and most of all the pool so much fun and room for everyone. The only thing was not enough cooking pots and pans for a family of 12 to cook anything. But overall so pleased and happy with our stay

219 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

220 of 758 Guest Review

Guest Rating: 10
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Clean and well kept, no far from the PF strip. Very pleased and we will be back!

221 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property was great and worth every penny. We stayed for 4 nights and tried to extend our stay but it was already booked. We enjoyed the hot tub most and being able to grill.

222 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6

223 of 758 Guest Review

Guest Rating: 10
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was perfect and the location was great. It was just as it appeared online, quaint and cozy. Loved that they had a Christmas tree up! Our second booking with Cabins USA and we'll definitely be using again, and have been recommending to friends & family!

224 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 5
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
My family enjoyed our stay for the most part. It took an hour to get in our cabin because the lock wasn’t functional, and had to be replaced. Otherwise, all was well.

Some things that can be changed are: beds are not comfortable at all, place was a bit dusty and has lots of cobwebs. Also, guest are charged a cleaning fee, but asked to clean the property themselves prior to leaving. All in all, good stay!

225 of 758 Guest Review

Guest Rating: 10
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA made the process super easy and it was contactless. Express check in, through their app, allowed me to go straight to my cabin. Let me tell you, it exceeded my expectations! It was absolutely beautiful. The heated pool on the lower balcony was simply stunning. I can’t wait to book again!

226 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 7
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin very pleased. I feel obligated to be honest so upon check in I wasn't completely happy with the cleaning crew who got the cabin ready for us. Very thick dust on all ceiling fans and there was some trash under both beds along with dust. The hot tub had not been cleaned either there was stuff floating in it.
Our coded lock did not lock either. I was very pleased when I called cabins usa they sent 1 gentleman to clean hot tub and another to fix door lock. Both were very nice did their best to make us happy and fixed issues. Overall I'm very pleased with our stay in pool n around.
This was the second time we went with cabins usa and I will use them next time. I hope they retrain housekeeping or replace them but either way we will be back

227 of 758 Guest Review

Guest Rating: 10
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

228 of 758 Guest Review

Guest Rating: 10
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

229 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect for a family getaway! Check in and Check out was a breeze! The cabin was decorated for Christmas which was a plus! The cabin was very clean! The beds were very comfortable! I reported the handle for the jacuzzi tub broken on the hot water side. ( you can still use-just needs repaired) I also reported the wallpaper torn from the wall in the downstairs bedroom. The curtains/valences in the upstairs bedroom need to be washed-dusty. The frame on sleeper sofa upstairs is broken. Overall this was a great place to stay! The minor needs did not take away from our stay! We enjoyed the beautiful view of the mountains. Perfect view of the fireworks at Dollywood each night at 9:00 from the deck! The hot tub on the back deck provided much needed relaxation. Convenient location to downtown, shopping, and dining! We will be back!

230 of 758 Guest Review

Guest Rating: 10
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was clean and comfortable. We were out of town but close enough to enjoy all the restaurants and activities. The ease of checking in and out was exceptional. We had a slight problem with the heat but maintenence was there to fix the problem within ten minutes.

231 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view from the cabin was amazing. The drive up to the cabin was a little scary at first. Our family enjoyed playing in the game room. The air hockey table is getting a little old and one leg/brace was a little broken but it still worked. We really enjoyed our stay and will book with Cabins USA again.

232 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I was pleased with hideaway point. Great cabin for the price. Overall it was clean and a great value. The cons were: upstairs bed was very uncomfortable, there were a few spots throughout that had mildew (probably from weather, climate, etc) nothing a wipe down couldn’t fix. The jacuzzi tub upstairs did work. I read some comments it didn’t, it does you have to push the button in just right for it to start. The problem with that is, I’m assuming so many people didn’t try it or couldn’t get it to turn on at all and because of that when we turned it on the water turned orange. I think the jets just need a good cleaning. We turned it off and just didn’t use it the during our trip. Other than that the cabin was nice. Everything else worked (the fireplace is touchy, but works) and we enjoyed the peace and quiet!! For the price I couldn’t complain! We will use cabins USA again.

233 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Booking, checking in, and checking out couldn’t be easier. Just a click and done. Cabin was small, cozy, and quaint and just enough for 2. The Christmas decorations were a nice touch. We enjoyed the pool table. We were only able to stay one night but it was everything we needed. No complaints but some things to be aware of....make sure you get the gate code! This property is located in a gated community and in the middle of a LOT of cabins, no seclusion. Parking was tight but manageable. This is our second cabin in the past month through this company. I will definitely use them again in the future!

234 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Have I Told You Lately is an adorable cabin! We would stay there again.
Here's my assessment:
The one-way road on the way to the cabin is a bit bumpy and there are a lot of pot holes
The cabin is sort of secluded in that there are only 2 other cabins there
The cabin was decorated for Christmas and it was beautiful!
The bed frame (box spring maybe?) creaks every time you move
We were there beginning of December (it was cold outside!) and there is a really bad draft in the kitchen
We didn't sit outside because it was so cold but the wrap around deck is awesome along with the view.
The checkin/checkout process with Cabins USA is very convenient!

235 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is amazing! This is the second year in a row that our family has stayed in this cabin. The pool is perfect for kids (young and old), the kitchen is big and the theatre room is awesome! I love that there is a bathroom in each bedroom. The outdoor hot tub is amazing too. The only things I will mention is a lower cabinet door in the kitchen was broken last year and is still broken this year. They could improve on their pillows and mattresses. And I wouldn’t recommend this cabin for disabled, or elderly people because those stairs are no joke! This is a three story cabin. Overall, we would definitely stay here again! We LOVE this place.

236 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My group enjoy our stay here. We're actually planning for a trip back in June 2021!

237 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For the past several years our family has celebrated an early Christmas at the cabin. We all look forward to it each year and plan to continue.

238 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

239 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/18/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was as described. We were very pleased with the cleanliness and so much space. I called the day before we left to report that it needed sprayed for roaches (in my mind this is due too guests not cleaning food up) which I had no trouble getting someone on the phone and she was very polite. I would definitely stay with Cabins USA again.

240 of 758 Guest Review

Guest Rating: 10
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was excellent. The beds were comfortable. The view was amazing. The roads to the cabin were a bit steep, which is expected when staying in a mountain cabin. The decorations were beautiful. The owners were very accommodating and friendly. The only complaint I have is, there wasn't enough silverware. We had family that lives nearby come visit us for a few hours and not have enough silverware to accommodate 8 people. The hot tub did not have enough chlorine in it but was very nice. Overall, this cabin was outstanding and I would highly recommend it to anyone. This was exactly what we were looking for in a vacation cabin . We will stay there again.

241 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

242 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great 5 night stay at American Pie 2. Loved the location, the road was a bit windy and it did make me nervous the first time we went up but at least you don’t have to go to far up so it’s not bad at all.
We loved the cabin once we were inside. The kitchen is fully stocked and we definitely took advantage of it. We made breakfast everyday and dinner several nights.
We had plenty of towels and toilet paper.
None of the bedrooms have doors so that was a negative for me. If you don’t mind waking up to bright daylight sleep upstairs but if you like nice and dark sleep downstairs.
Overall everything was great for us at this cabin. No sulfur smell in the water as previously mentioned in other reviews. I didn’t have much of a phone signal there or most of the town but it’s fine.
The only negative for me was the carpet downstairs. It just seemed dirty. It would be better to just take it off and have the nice wood floors like upstairs. Other then that I would definitely recommend you stay at American Pie 2.

243 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin. The view was amazing and we could see the fireworks from Dollywood. The cabin had plenty of room and was stock with everything we needed. It was very close to town and only took us a few minutes to get there. Roads were very easy to travel up and down the mountain. The only issue we had was hockey table didn’t work properly but kids still had plenty of games to play. The hot tub lights didn’t work still not a major issue for us.

244 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was the best choice for our first family trip to the mountains. The decor is very outdated, yet it’s quaint and cozy. We appreciated the array of kitchen utensils and cookware because we saved a lot of money cooking in the cabin. The whirlpool upstairs was wonderful on a clear night gazing out of the sky window. The washer and dryer work well. There’s plenty of patio chairs to relax and have coffee in the morning. The beds were comfortable. We enjoyed the good wi-if and cable tv in every room.

The cleaning company being used it paying close attention to details. There are many dusty areas in the cabin, the whirlpool wasn’t clean when we arrived, and we killed two roaches that I don’t think came from the surrounding wooded areas. Overall, the cabin was clean and comfortable. We booked at an awesome rate and the booking process was very easy!

245 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The entry to the cabin needs some improvements. The cabin windows could use a good cleaning. When you look out you just see cobwebs.

246 of 758 Guest Review

Guest Rating: 7.6
Stayed on 12/18/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 6
Comfort: 6
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The check-in/check-out process was easy - all online. The location was excellent - just a mile or so from the Parkway, outlets and Walmart. The cabin itself was very spacious - plenty of room for our family of 8. Everyone had their own room. However, it appeared to be somewhat neglected in the upkeep department. The carpet was dirty and grill was not usable because it was dirty, the appliances are old, there were no hot pads or potholders in the kitchen and only one dish rage, kitchen towel. The Christmas lights in the garland did not work, the batteries in some of the remotes were dead. We would stay here again if some updates/deep cleaning were done.

247 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/20/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

248 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Had a great stay and location was excellent. Booking my next trip with usa cabins shortly for next year

249 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin rental was a great value. Comfortable, cozy, and overall a great experience. One recommendation would be that someone checks on the tech (tv’s, media centers, remotes etc) because half of them did not work well meaning that we could not use the tv and surround sound to watch movies as advertised.

250 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was nice. I wish we had known or could tell from the pictures how close we were to other cabins. Cabin needs some good cleaning and considering Covid - extra cleaning. Blinds are dusty. Microwave was NASTY. I had to clean it myself twice before using it. Beds were comfortable. Hot tub cold - since you knew we were coming - it would have been nice to have it hot for us. 2nd floor- too floor shower leaked into below washer dryer. NEEDS FIXING BAD! Bathrooms could use some towel holders. Could use some wall coat hooks at front door. Our jackets were hung on chairs and was not nice. Just some extra cleaning and to “smell” that it was clean could go a long way. Overall nice and great location to attractions.

251 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is an awesome cabin for 2 we stayed here in 2019 when we married and returned in 2020 for Anniversary. We love the coziness and location. We honestly see nothing wrong other than maybe tub in sleeping area is really not necessary and a small washer and dryer could go there. And water coming out of bathroom sink has an odor.

252 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Location is amazing as you are close to everything, yet still tucked away in the mountains. The cabin was very comfortable, but not ideal for children or the elderly due to the stairs being very, very steep. I must add that the hot tub was the cleanest I have ever seen, but the upstairs cabin floor could have been cleaner. All in all a great cabin.

253 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

254 of 758 Guest Review

Guest Rating: 10
Stayed on 12/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stay at the cabin was amazing. We had a peaceful and relaxing stay. Everything was perfect.

255 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I like the cabin and the place

256 of 758 Guest Review

Guest Rating: 10
Stayed on 12/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would of liked to of known that all cabins were not decorated for Christmas and no Christmas tree, as we were there at Christmas

257 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/18/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I loved the layout. We could access the the porch and the basement from the ground level. The playground equipment came in handy for the kids. Loved the Christmas tree. The couch was broken. One of the children locked us out of our bedroom and we had to call maintenance to let us back in. He came in a timely manner, but there was no key to the door and he had to come in through the window. We had a wonderful stay and would recommend this cabin to others.

258 of 758 Guest Review

Guest Rating: 6.5
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 3
Check Out: 4
Amenities: 3
Location: 2
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Haha great time,second night feel like I lost out on my money for Christmas Eve, power went off@4:00pm .We had no heat no food to cook or anything it docked bc it as Christmas Eve.We froze bc their were no extra blankets.The last night was just horrible

259 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/20/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 10
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

260 of 758 Guest Review

Guest Rating: 10
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent cabin for any ocation!

261 of 758 Guest Review

Guest Rating: 10
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful place with lots of room!

262 of 758 Guest Review

Guest Rating: 10
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Need pictures with this cabin. Almost didn't rent due to no pictures but I'm glad we did anyways. It also has a hot tub thats not advertised. Overall great cabin plenty of toys and fun to be had very clean very easy to use cabins usa. Thanks a bunch for the great time.

263 of 758 Guest Review

Guest Rating: 8.6
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 5
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
Loved the cabin besides power going out on Christmas and staying out for the rest of our stay. And the gas heats goes out which I think it should have been looked at before we checked in. We froze one night so we left a day early cause we would have froze again couldn’t get in touch with anyone until the day we left wanted to stay but with a one year old and a three year we couldn’t.

264 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

265 of 758 Guest Review

Guest Rating: 10
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just about the lady. Bugs. In the upper level. But we called it in. And we found out there Tennessee. State bug.
Very cute. But was concerned at first

266 of 758 Guest Review

Guest Rating: 10
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an awesome time. Glad the property management cared more about our safety than a buck. We enjoyed everything about the cabin. It was definitely a Christmas we’ll never forget.

267 of 758 Guest Review

Guest Rating: 10
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

268 of 758 Guest Review

Guest Rating: 8.4
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 1
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 1
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

269 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

270 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

271 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 9
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I love booking through Cabins USA! Everything is so easy and guaranteed. My family & I rented Leconte Views, beautiful cabin!! Didnt know it was as high in the mountains. And unfortunately we did pray for a white Christmas & OMG we received it. It snowed but much more than was expected and help couldn't get to us. We were our of power for 1day and a half. Christmas eve and half of Christmas day. We were able to drive that sunday when roads starting clearing to see if we'd be able to go home. Well on the way back to the cabin, the vehicle got stuck on the ice and we had to walk back to the cabin. Not good! So this Covid white Christmas in the smokies was one for the books. But we will be back bcuz we weren't able to enjoy our trip due to inclement weather and power outages. Other than that if you dont mind having a premium view of the mountains , leconte view is the perfect cabin!! One suggestion to the owners would be wood burning fireplaces instead of electric.

272 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was out 2nd year spending Christmas at Stargazer. We hope to come back next year as well. We Love the cabin, the location, and the view! We were so excited when we walked in and saw the big tree, as last year was a little disappointing to not have a big tree. It was beautiful. The cabin was very clean and stocked well. There is a few recommendations I'm going to make, the electric went out due to the snow storm on Christmas eve, I would suggest stocking up on flashlights and candles in case this happens, we could not find any, luckily we had brought some battery operated Christmas lights with us. I would also recommen a generator for this type of emergency as there is no other heat source other than electric so we had to go with no heat in frigid Temps until the electric came back on. A generator would help prevent your guest from being cold. Other than the electric going out for a few hours our trip was wonderful. We love Stargazer, see ya next Christmas!????

273 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife stayed here for Christmas and it was perfect. Even had snow! Only thing that could of been better would been wifi. I have AT&T and got service pretty good. My wife has Verizon and she couldn't get any. But that was the only little down side. Loved our stay. Would book this cabin again!

274 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

275 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed everything except the uncomfortable sofa bed, and the timer on the fireplace. Overall, everything was great. The white Christmas was just what i wanted.

276 of 758 Guest Review

Guest Rating: 10
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our Christmas stay was wonderful, clean, and cozy! The only issue was when booking the reservation it said it was decorated for Christmas and it was NOT! That was a little disappointing. Other than that, it was great! Thanks Cabins USA!

277 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was absolutely amazing! We had a blast but had to cut our vacation short. Snow came in on Christmas Eve and knocked the power out. We stayed until Christmas Day afternoon and were freezing and power still hadn’t come on so we left. I tried calling CabinsUSA to let you all know how I had to leave things and didn’t speak to anyone until Sunday. When we left it was 19 degrees there was no way we could had stayed in that cabin with no heat. When we called CabinsUSA they said there was nothing they could do. I don’t think the electric company or you all are prepared for that type of weather and would suggest a gas fireplace if you all can’t provide some type of backup heat.

278 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

279 of 758 Guest Review

Guest Rating: 9.7
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

280 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked this cottage for a family Christmas trip along with several others homes. Our cottage was spacious,Clean and looked exactly like the pictures. Upon arriving we notified the staff that our cottage was not decorated for Christmas as promised,The staff was quick to respond and by the next day they had someone out to decorate. The Hot-tub, washer and dryer all worked well. We truly enjoyed our stay and will be booking again soon.

281 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/22/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a beautiful property. Beautiful views. The Sun rises were amazing. Beautifully decorated. The only thing I can say is what I have said in my last reviews. The cleaning company doesn’t do a good job of cleaning. The amount of dust was unreal. Dead bugs in the windows seals and Beds are very poorly made - it makes you think they were already slept in.

Again all I can suggest if we get charged a cleaning fee please make sure they clean it. I am quite sure the owners want there property kept a lil better.

282 of 758 Guest Review

Guest Rating: 7.6
Stayed on 12/23/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We enjoyed our stay. We wished there was a bigger trash can outside. Being here for Christmas we had alot of trash. The location is perfect! We loved the swim spa in the snow.

283 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was lovely we enjoyed every minute.

284 of 758 Guest Review

Guest Rating: 8.4
Stayed on 12/23/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin is a beautiful cabin visually but has some annoying flaws in the winter. It is very poorly insulated, and the power/lights flickers for minutes at a time when the heater tries to come on and the power went out more than I care for. The cabin dropped to 30F at night due to the power issues and there is no wood burning fireplace to stay warm. You can see through the walls to the outside which is horrible on very cold nights. The heating system is very lacking and after the power came back on it took about 30 hours to get up to at least 60 in the cabin. The roads to the cabin are very narrow and can be somewhat treacherous. I highly advise to have tire chains and a 4x4 if you will be there when it snows due to the steep hills. Other than that, the cabin was nice.

285 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was an amazing cabin, very clean, comfortable, the kitchen was fully stocked, every room was amazing, plenty of towels, sheets and comforters. The ac and heater works very well. Bring garbage bags as you only get 2. The bbq is gas, is full, don't need charcoal. You only need food, clothes and personal hygiene products including soap, toothpaste etc, they only provide 2 small vanity soaps. I highly recommend this cabin. Location is amazing as well.

286 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

287 of 758 Guest Review

Guest Rating: 10
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

288 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was cute and comfortable. There are cabins on either side and down the little road, but it is still very secluded and peaceful. Listening to the river was the best part. The lock on the front door did not lock so we were not able to lock the front door the whole stay. We were busy when we first got there and then stuck in the cabin with no electricity (due to a snow storm) for the last half of the stay so that was the least of our concerns as we were huddled around the fireplace the whole time. This cabin could use a deep cleaning, and the wall above the bed in the room with the jacuzzi tub, needs to be dusted. Take note that there is no bathroom upstairs where the living area, etc is, only downstairs with the rooms. This was not a problem for us but may not be ideal for some. Overall, had the electricity not been knocked out due to the snow storm, this would have been the perfect white Christmas in a cabin that I’ve wished for, for a long time.

289 of 758 Guest Review

Guest Rating: 10
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the Cabin, this helped create the best Christmas memories. We were snowed in on Christmas day, we didn't need to go anywhere since we had all the entertainment needed. We look forward to returning soon.

290 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our fifth time using Cabins USA and our first time staying at Bear Mountain Lodge. The cabin is just as the video and photos show. It is beautiful. We stayed during the week of Christmas and had a great time. We were however a bit disappointed in the cleanliness of the Cabin when we arrived. The tub needed a good cleaning and the bathroom sinks looked as though they were not wiped down. The Driveway is steep and is your only option for parking. Made unloading and loading a bit difficult. Not to mention dragging your luggage up the front stairs. Not the end of the world but we brought my parents with us so it was challenging for them at times. The Fireplace is no longer gas but electric and does not put out a lot of heat.
On Christmas Eve it began to snow and we woke up to a winter wonderland White Christmas. The heating in the cabin worked great and kept us cozy our entire stay. Thank you once again to Cabins USA for helping us make more awesome memories to last a lifetime.

291 of 758 Guest Review

Guest Rating: 6.9
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 3
Check Out: 10
Amenities: 4
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin itself was lovely and clean. The only issue we had was loss of power and water. We were basically stranded for days without food, water and heat..not that we didn't have food there but we could not prepare our food due to loss of power. Not how I imagined spending Christmas with the family but bc we woke up on our last full day with still no power or water we were forced to checked out a day early. I'm thinking all of this could have been avoided if they had a backup generator, perhaps a gas stove for cooking during a power outage and another source for water being that it is supplied through the electricity. Even with these issues I will continue to book with cabins USA because this is the only time I ever had an issue and it was not their fault.

292 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

293 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/25/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

294 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

295 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing cabin !!! So comfortable for a family of 8! We were walking distance to everything !! Great location!

296 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family stayed in Moonshadow for Christmas 2020 (Dec22-28) it was 5 adults and one child. We were very impressed with the Christmas decor and the cabin in general. The beds slept wonderful and we are thankful for the fireplace. A snowstorm came thru while we were there and poured about 7 inches of snow. The steep drive way made leaving very difficult. We were stuck there several days until the snow melted enough for us to leave. I would recommend this cabin but Be prepared for the steep drive. We would recommend and stay here again.

297 of 758 Guest Review

Guest Rating: 10
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This rental was in the perfect place for the White Christmas 2020 Snowpocalypse!! Easy to find, easy to get in and out, and close enough to everything! Ample room for us all to be comfortable, amenities were perfect(husband loved the arcade games and air hockey), beds so comfortable, and the Christmas decorations were amazing! We are already looking forward to our next stay in Bearfoot Bungalow!!

298 of 758 Guest Review

Guest Rating: 7.9
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Water leaked from top floor bathroom into second floor bedroom. Second floor bathroom leaked into bottom floor bedroom. Power went out , no other way to hear cabin. Rug in sitting room smelled horribly on second floor.

299 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/23/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Visiting during Christmas was very nice with all the snow. There were a few downfalls, roads were very icy,lots of snow which makes the location unsafe when it comes to traveling during the winter. Snow built up very fastand there was nothing availabe to shovel snow. They should have shovels available in cabin. The lights went our for hrs and cabin got very cold fast, both fireplace were electric, there should be at least 1 wood burning fireplace or a generator for those issues. There should be a wall between game area and upstairs bedroom. Other than that the stay was great.

300 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love it and i will be coming back.

301 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/14/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was incredible! The views from the fourth floor are awesome. The cabin has a great layout for the rooms, kitchen, hang out area, etc. that it doesn’t seem crowded. I would bring a group here and stay in this same cabin again.

302 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would highly recommend staying with cabins USA and not staying in a chain hotel. Very unique experience and great location. Will 100 percent be coming back.

303 of 758 Guest Review

Guest Rating: 7.6
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7

304 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We think there could be a smaller pull out couch upstairs for more people or even a comfy chair. I was kinda surprised ne board games. Most VRBO have board games listed. My husband made a comment about a gate on the porch. That way when your sitting on the far side of cabin ,not by a door you can enjoy the hot tub. We were worried about bears, & not having anywhere to go. I thought it was really cleaned & lived the convenience of it being inbetween Pigeon Forge & Gatlingburg

305 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin! Location was close to all attractions!
I would definitely book this cabin again!

306 of 758 Guest Review

Guest Rating: 8.4
Stayed on 12/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
I will start by saying that the team at Cabins USA is wonderful! Every time we reported an issue, it was taken care of right away. When we called in that the fridge was not working very well, they sent the techs out that same day, and we ended up with a new refrigerator in the cabin! Also, as it came time for us to check out, there was so much snow and ice that we were not able to safely drive down the mountain. The team at Cabins USA responded to the whole situation with such kindness - they allowed us to stay in our cabin an extra night at NO extra charge! I cannot say enough good things about the customer service that we received during our entire trip.

As for the cabin itself - it is smaller than appears in the pictures, but it was plenty of space for the 6 of us. The furniture is a little on the older side, but still fairly comfortable. I loved that the TV in the living room had the ability to sign into our accounts for things like Youtube, Netflix, Hulu, etc - I only wished the bedrooms TVs could have done that as well, but that was not a big issue at all.

We thoroughly enjoyed using the hot tub. We just thought it was odd that the next day after using it, it would be completely empty and we'd have to wait quite a while to refill and heat up again. Didn't stop us from using it as often as possible though.

It is true that, if mountain roads scare you, this might not be the cabin for you. However, if this Florida girl in a minivan can make it, anyone can! There are a couple of different routes to the cabin. Since the driveway is narrow, we used one route to come in to the cabin, and the other route to go out - a big circle. My biggest issue with the location is the address and directions given to us by Cabins USA. The address in the check-in instructions wanted to send us into a regular neighborhood all the way up in Sevierville, but this cabin is in the Sky Harbor area between Gatlinburg and Pigeon Forge. Then, the directions given once off of the main road did not line up with the map very well. It is a good thing I had already done my own research on where the cabin is located or we would have been lost!

Overall, we had a great experience and will absolutely book with Cabins USA again!

307 of 758 Guest Review

Guest Rating: 10
Stayed on 12/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place is amazing! We will definitely be staying here again. The views are amazing. Very clean and comfortable. Awesome cabin in an awesome location! Close enough to everything your not on the road all day but far enough away you get the peace and quiet! The driveway is very tricky and would be impossible if there was ice on it. We didn’t pay enough attention when we booked though and got to it with no firewood for the fireplace so make sure you grab some on your way if you want to use the fireplace or outside fire pit. The master bed mattress needs replacing with a true king because the two twins pushed together causes a bit of a dip in the middle but nothing major. Minor things but totally worth the money to wake up to those views!!

308 of 758 Guest Review

Guest Rating: 10
Stayed on 12/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

309 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff was extremely nice and made checking in easy. The cabin wasn't too far from things and was nice but needs a few updates. The porch by the hot tub needs to be reinforced a little bit more and a bigger kitchen table. Other than that, the cabin was nice and the stay was relaxing. Thank you!

310 of 758 Guest Review

Guest Rating: 10
Stayed on 12/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean, love the decorations! Great view and location.

311 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/28/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 9
Value: 5
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 7
Would Recommend Property: 10

312 of 758 Guest Review

Guest Rating: 9.3
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

313 of 758 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my family's first stay in the Mountains and it was amazing! Everyone had a great time and it even SNOWED on Christmas day!! The Christmas tree in the cabin was a nice touch along with the amenities; pool table and hot tub! The cabin was very spacious and comfortably slept our large family group of 23! Highly recommended staying at the Family Gathering!

314 of 758 Guest Review

Guest Rating: 8.2
Stayed on 12/27/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

315 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We liked the cabin, it was really cute and back porch view of river was great. The front of cabin faces a busy road which I wasn't aware of when I booked. They also do not have a microwave to warm leftovers . The hot tub was nice, but the cover is old and water logged and heavy to take on and off. The fireplace is nice and cozy. All in all we enjoyed our stay, its pretty close to everything in Pigeon Forge.

316 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Other than the fireplace not working we had a wonderful stay. It was the second time we reserved a cabin with Cabins USA and we are very satisfied. Thanks!

317 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

318 of 758 Guest Review

Guest Rating: 9.9
Stayed on 12/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. It is so close to everything!

319 of 758 Guest Review

Guest Rating: 8.6
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
This is an adorable cabin with the most beautiful view! We loved arriving and seeing our Christmas tree and Christmas decor. The cabin is cozy and has a wrap-around balcony we loved!
My only complaint is that it does not have a washer and dryer. When you are traveling for longer periods of time, and with kids, a washer and dryer are a necessity. We would love to return next year and rent this same cabin, but we would only be able to do so if a washer/dryer are added. Also, it took a two days to be able to obtain the wifi information for this cabin. It should be posted somewhere in the cabin to make it easier on the guests.
Overall, we had a wonderful time and enjoyed the cabin.

320 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was good except a few things that need update and taking care of. The furniture is old and had some holes on arm rests. The seating on the furniture has seen better days. In the kitchen there were 5 pendant lights on the counter and 2 were flickering. Some days it would work and others not. The refrigerator is not connected therefore we had no water or ice. The master bathroom had the faucet loose. The jacuzzi had loose tiles in the corner. The spot lights on top of the sink didn’t work. The pool table on of the ball catchers was loose and broken. The center table on the entrance had a loose leg. The heater did not work well on the first floor. It was always cold downstairs in the rooms despite having the heater on. The temperature difference was noticeable compared to the top floor. The cabin had two fireplace nicely located but fake just as a decoration. Would’ve been nice a real fireplace. The blinds need changing most do not work properly. Thanks

321 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First of all, the cabin was amazing! The layout was perfect for us. The Christmas decorations were beautiful and the huge tree was amazing. We spent the week of Christmas there and most of us experienced our first ever White Christmas! The teenagers in our group really enjoyed the pool table and the other games that were available to us. We did call maintenance the day of our arrival regarding the ice maker and the outside fireplace. Neither was working. The second day that we were there, someone came to check on the ice maker and was unable to fix it. The downstairs refrigerator supplied a little ice but we ended up buying most of our ice. The maintenance worker was able to get the outside fireplace going. We were not aware that the timer on the downstairs fireplace did not work and about 3:00 the morning after we arrived, the carbon monoxide detector went off. After we discovered that the timer was not working, we did not use that fireplace anymore. Also, the kitchen could use some casserole dishes. It was hard to prepare Christmas dinner with no casserole dishes. The beams and light fixtures could use a good cleaning because they are really dusty. Overall, we had a great time and we would definitely rent this cabin again.

322 of 758 Guest Review

Guest Rating: 7.6
Stayed on 12/27/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7

323 of 758 Guest Review

Guest Rating: 7.8
Stayed on 12/29/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7

324 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The property was OK, i didnt like that cabins were so close to each other. I wish those details are given in advanced. Also the view wasnt great, it was nothing like breath taken, just a simple mountain.
The property didnt seem clean, floor was full of dirt
overall i think the property needs little repairs, the toilets were all running water constantly
Cabin was comfortable as far as amenities, play room was awesome.
The bbq's were broken,

325 of 758 Guest Review

Guest Rating: 7.6
Stayed on 12/27/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 6
Comfort: 6
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

326 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/29/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful. However, I booked that cabin specifically for the indoor heated pool. We were never able to swim in it because the heat pump wouldnt work and it was ice cold. We called about it. Someone came out the next day to fix it. We had to let it heat back up. By the next day, it had stopped working again. We were disappointed in the kids not being able to swim.

327 of 758 Guest Review

Guest Rating: 9.1
Stayed on 12/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We couldn’t get the ac or heat to work the way it should have up stairs and the jacuzzi tub really needs to be cleaned but other then that it was an amazing stay.

328 of 758 Guest Review

Guest Rating: 8.8
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Negatives: This cabin is in a very remote location. We arrived after it had snowed and the cabin did not have power so we had to find another place to stay the first night. When we did get to check in the next day, there was several spots that still had ice and snow on the road that we had to drive over. Not a big deal for us, but beware of this if you aren't used to driving on ice and snow. The second thing is that there were no sheets for the pull out couch. We did not ask for any because I had brought blankets with us so we used those. Also this cabin does not have a washer and dryer.

Positives: We had an issue with the heat going out, but we called and they had a service guy out and the heat back up and running in a few hours. Cabins USA staff were excellent and helpful through everything. The cabin is beautiful and cozy. We were refunded our money for the first night that there was no power quickly. We have booked with Cabins USA several times and definitely will again.

329 of 758 Guest Review

Guest Rating: 10
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Mis mejores vacaciones pienso volver con mi familia se los recomiendo

330 of 758 Guest Review

Guest Rating: 10
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
very good everything

331 of 758 Guest Review

Guest Rating: 6.8
Stayed on 12/25/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 2
Check In: 6
Value: 5
Comfort: 5
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
It was snowing the day of check in. Thank you for letting us in early and I understand the reason staff wasn't to make it to clean immediately. The power was out and they had to use water from hot tub to clean and mop floors. I would recommend that you change your bedspreads due to Covid, they did not and took them out of the floor and put them back on the bed. I had to spray them with Microban. However, Raoul and his team were wonderful and checked on us, helped with getting our supplies up the mountain with is 4x4 and even had his team bring pizza and charcoal the following day so we could cook. We used the snow to keep our items refrigerated. We would like to thank you for crediting us one night and half of cleaning fee on our next visit. However, I would like to suggest that someone please check the hot tubs for cleanliness. Our was horrible, the crud around the edge was at least one inch thick. We scrubbed it the best we could. that was our biggest complaint, see how we called on three separate occasions before arrival to ask specifically about the hot tub and insure it worked proper and was clean due to my husbands arthritis . We have booked for returning on 11.06.2021-11.13.2021. We would like to ask that the hot tub be clean and ready for that visit. We are appreciative of everything. Thank you

332 of 758 Guest Review

Guest Rating: 7.8
Stayed on 12/20/2020
Ratings:
Booking: 7
Staff: 7
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Every bathroom in the cabin leaks from the showers and tubs to the floor/rooms below. Many broken things (chairs, handles, door windows falling out, porch railing pieces laying in the yard) and CabinsUSA doesn’t seem to be concerned with fixing anything. We called about a broken tub handle and water leaking all over the bathroom floor below. They came the next night at 10 o’clock; the baby and kids were already asleep, so we asked them to come back at a more reasonable hour the next day, and let them know the lock’s battery was dying. Two more days went by before someone finally came out to fix one of the bathroom problems. We had to stand there in the cold with the baby and wait for them to come and change the battery in the lock, because it finally died and we couldn’t get back in. When they finally came to fix the bathroom, he came in with muddy boots, used our bath towels to mop up the water in one bathroom, and left them scattered on the floor, didn’t even bother to clean up the water in the bathroom below, never fixed the second problem, and left. We also called for a trash pick up, two days later we still had trash piled up everywhere. The staff is very friendly, and say they are happy to help, but they do not act on any of that. If there is a problem in your cabin, it will remain a problem the entire length of your stay. The cabins are very expensive per night for what you actually get.

333 of 758 Guest Review

Guest Rating: 9.5
Stayed on 12/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The washer dryer needs to be fixed or replaced. Its very loud, and the pool table definitely needs work done to it. Other than that spectacular.

334 of 758 Guest Review

Guest Rating: 8.9
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The location is great! This was our 3rd time staying at Hideaway Heart and the cabin is perfect for 2 people. The only issues we had was the ice maker didn’t work and no ice trays, and dirty, wet towels were hanging on the bathroom door. I was a little concerned about what else housekeeping might have missed after that. I’m sure the staff at Cabins USA would have taken care of the issues if we had stayed longer.

335 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It would have been better with WiFi. It was very enjoyable without it, but you had a Roku on the tv but nothing to connect it to, kind of odd. Overall an enjoyable stay. Will definitely book again in the future.

336 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our stay over New Years. The cabin is very nice and clean. The Galaga video game didn’t work but we knew that from prior reviews. The kitchen amenities could use some updating. Some dishes are chipped and very minimal flatware is provided. If a new flatware set was purchased it would help. Everything else was great and we would certainly consider staying here again.

337 of 758 Guest Review

Guest Rating: 9.0
Stayed on 12/27/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

338 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at Hemlock Splash was wonderful. Very impressed with the amenities that exceeded our expectations. The only things we needed to bring were extra towels and food.
The cabin location is very close to all the attractions but far enough away to have that peaceful wooded escape. We were able to see fireworks from our deck which was an unexpected treat.
The only negatives were the pool area had a hair tie left behind from a previous guest stay and the fire place mantels could have used a good dusting. Other than those things the cabin was very clean and beautifully decorated for the season.
We will definitely be staying with Cabins USA for all future trips. The check in and process was smooth and easy. The office is very responsive. We enjoyed our trip and thank Cabins USA for our positive experience. Truly started the new year out right!

339 of 758 Guest Review

Guest Rating: 7.8
Stayed on 12/30/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

340 of 758 Guest Review

Guest Rating: 10
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice. The only issue we had was that the hot tub wouldn’t keep water in it so we kept having to fill it with water but I did let y’all know the day we checked out. The pictures were just as the house appeared except the kitchen table area really should be updated because on the site it shows 6 chairs and there is two benches there instead.

341 of 758 Guest Review

Guest Rating: 10
Stayed on 12/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

342 of 758 Guest Review

Guest Rating: 8.0
Stayed on 12/28/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The house was beautiful and in a great location ! Staff was excellent and answered calls and questions we had after arrival and throughout the stay... We Found out about 2 weeks before that the dishwasher was not working but were not advised to bring dish soap or sponges which were not provided ... there was very few extra toilet paper rolls and we ran out of paper towels after the first day... upon arrival we had to clean one of the bathrooms ourselves because of dirt and/or mud on the toilet ..being from Florida we also did not realize that and electric fireplace doesn’t really provide heat so that would be helpful information for the future :)

343 of 758 Guest Review

Guest Rating: 10
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time to use Cabin USA. This was by far the best check in and check out process, I would recommend them to anyone. Location was great, property was very clean. We had a great family vacation. Can’t wait to go back!!

344 of 758 Guest Review

Guest Rating: 10
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
One of the beds on the first floor, to be exact, the one in front of the front door does not serve as a mattress. it was very uncomfortable sleeping there. King bed, so bad

345 of 758 Guest Review

Guest Rating: 8.2
Stayed on 01/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
-NO hot water in bathroom sink or shower!! Couldn’t shower during the stay!! Had to take a hillbilly bath all weekend that cost over $500 plus!!
-Hot tub needs cleaned, water changed, cloudy, slime, sand, sentiment in hot tub!! Didn’t feel comfortable using after trying, observing in and out of quickly!! Water level was low!! Couldn’t use the jets if I wanted to use the hot tub!!
-Both quilts and both sets pillow shams needs washed badly!! Smells of sweaty old man on pillow shams/ pillows and in closet when door opened up!!
-Mattress cover looks as if it hasn’t never been cleaned long as it’s been on the mattress or changed!! Body fluids stained!! Blood stains!! You could tell the mattress sheet either had been turned over or put on wrong over the mattress when put on!!
- Not a very comfortable quality mattress!! Needs replaced!!
-Rugs on the floor look as if they’ve never been cleaned as long as they’d been there!!
-Bigger T.V. would’ve been nice.
-Couch would’ve been more comfortable if leather, suede, fabric!! Could use an updated comfort!!
-Table and chairs more comfortable out in screened porch than inside, really liked the old high back chairs and older table!!!
-Rockers!, rocked!! Didn’t care for the painted bright colors!!
-Absolutely enjoyed the swing!!
-Enjoyed the porch!!

We’d really would like to return sometime to stay in this cabin!! Only if it had running hot water to shower. Clean hot tub. Clean bedding.

We really liked the cabin!! What a great cabin built!! Set up of cabin lay out was comfortable.

Lambdins’

346 of 758 Guest Review

Guest Rating: 10
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Initially we wanted a rustic cabin but took what was available at the last minute. We were absolutely amazed at the property. The location was perfect to get to and from the strip in PF and we were able to avoid a lot of traffic being so close to the end. The decorations, layout and property all exceeded my expectations.

347 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

348 of 758 Guest Review

Guest Rating: 8.4
Stayed on 12/18/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 5
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
over all a very nice time. would like to see maybe a couple more large towels. the upstairs bedroom ceiling fan light doesn't work. the lamp on the nightstand beside the upstairs bed needs the on off switch replaced may short out since it only seems to stay on if the switch is turned and sitting between the on/off positions

349 of 758 Guest Review

Guest Rating: 8.5
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Plenty of room for two families with space to spread out. View was very nice. Amenities were nice except hot tub was green and needed cleaning. Sleeping arrangements were good except Master bed needs new mattress. Stools and chairs are worn and need tightening up. Parking is available for three cars but is extremely tight. Cabin is At end of a cul de sac where four cabins are located with road being steep but four wheel is Not required unless winter weather. Location is close to Dollywood, Pigeon Forge and Gatlinburg.

350 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is a great house in a great location. The rooms were spacious, the decor was nice. We thoroughly enjoyed our time at Elk Horn Lodge.
The two large Christmas trees were beautiful and added to the spirit of the season and were a super nice touch.

There were a few issues that were rather minor. Only two wash clothes in the main floor bathroom but about 10-12 towels. Other baths had more of some items, less of others. The upper bedroom, on the left after ascending the stairs, did not have a bedspread or comforter, just a blanket. The washer would not spin out the towels in the final rinse. It sounded as though a bearing was failing but I don't think that is what kept it from spinning.

One thing that would be helpful is some written instructions about the garbage. The garbage cans were full when we arrived. We didn't know to call for pickup. When we about ready to leave I called the office and a garbage truck was at the house within minutes. If we had known we had to call for pickup we could have done this the first day. Question: Why doesn't the cleaning crew report the need for a pickup of garbage when they clean the house? This is a minor thing but could be easily corrected for future guests.

Another minor issue but a noticeable one is the fact that some light fixtures/lamps needed bulbs. The large clock In the living area was stopped. Had been for a long time because the battery had split and corroded. I put a DG batter in it and it worked perfectly. I also repaired a broken door on the main bath lavatory cabinet. No big issue, just not what you would expect from a top-flight rental.

Not trying to be picky. Really just want to help you and future guests have the best possible experience. We had a great time and enjoyed the house very much. We would book again.

351 of 758 Guest Review

Guest Rating: 7.7
Stayed on 12/30/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 6
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5

352 of 758 Guest Review

Guest Rating: 9.8
Stayed on 12/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue I had was it says jacuzzi in the master bedroom. Maybe just tell people its basically a tub with jets. Everything else was perfect. I've rented from cabins two times before this and will continue to do so. Have never had a problem with this company. Would and have recommended to friends.

353 of 758 Guest Review

Guest Rating: 9.7
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful Cabin!! Amazing View. You really feel at home at this cabin. The only thing was there was a pool table listed on amenities, but there was no pool table in the cabin. There was the pool Sticks & balls but no table which was disappointing because we looked forward to playing pool. Also there was no drain stopper for the jacuzzi tub, I had to go out and purchase one myself.

354 of 758 Guest Review

Guest Rating: 9.4
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A Bliss was absolutely beautiful and we enjoyed our stay there so much. The only issue we had was there wasn’t enough hot water for everyone to shower at the same time or back to back.
I’m thinking a much larger hot water heater would be a great addition to this amazing cabin. We will most definitely stay there again if/when we come back. ??

355 of 758 Guest Review

Guest Rating: 10
Stayed on 12/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

356 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 9
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was clean at arrival time, location was great although we have a hard time to find the cabin at first. Garbage was not pick up during our stay, but plenty of trash bags were left at the property. I will suggest more cookware in the cabin

357 of 758 Guest Review

Guest Rating: 9.2
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Disappointment this trip w/ fireplace not working when we arrived. Called maintenance twice and told someone would be coming to fix. Arrived next evening late but did fix completely. We could not turn fireplace off. Had to turn on AC at night bc could not keep doors open. Motion security lights near steps not working. Safety concerns since I have a bad knee. Maintenance person stated would put in a work order for someone to come next day to replace lights since his ladder too small. No one came during rest of our stay. When booking this stay was told to come by office for military discount. We arrived to office for discount & told by front desk “not eligible d/t already at 20% discount & that sometimes they give out wrong information.” I understand 20% but do not understand “giving out wrong information “ statement. We love coming to Mtns & have been for over 20 years. Our visits have always been 10/10.

358 of 758 Guest Review

Guest Rating: 9.6
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Big Spacious Cabin with plenty of room. Plenty of space for eating together. Plenty of beds.

359 of 758 Guest Review

Guest Rating: 9.3
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Heater is not working properly. There is a leak on one of the bedrooms (downstairs)

360 of 758 Guest Review

Guest Rating: 10
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was very very good ???????? thanks

361 of 758 Guest Review

Guest Rating: 10
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely beautiful it was more than I even expected! The cabin was clean and very beautiful I would highly recommend this cabin to anyone!

362 of 758 Guest Review

Guest Rating: 10
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great location was awesome! We enjoyed how close we we’re to everything. Only complaint is the loveseat in the living room is very uncomfortable and there should be more furniture to accommodate 4 people in the living room. Also the pool table upstairs needs to just be taken out because it’s very unstable. The cabin itself was just as described and clean.

363 of 758 Guest Review

Guest Rating: 10
Stayed on 01/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

364 of 758 Guest Review

Guest Rating: 8.7
Stayed on 01/04/2021
Ratings:
Booking: 10
Staff: 4
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 6
Would Recommend Property: 10

365 of 758 Guest Review

Guest Rating: 10
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome Cabin. I just have one thing to highlight and it is the wifi. Since phone signal is so bad you should have a stronger wifi.
My concern was that if we had an emergency we wouldn’t be able to communicate due to the weak wifi and no phone signal.

366 of 758 Guest Review

Guest Rating: 10
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Sweet Mountain is a beautiful cabin! We had 5 people in our group but felt like we could have had double that and still be comfortable with all the space. Rooms are big and spacious. All the little touches make the difference like having heaters in all the rooms and the fireplaces lit and candles and Netflix available. We only had 1 hiccup during our stay with the hot tub loosing water but it was fixed withing hours. Definitely will stay at this cabin again. And will always use this company. Thank you for helping us have a great visit to Pigeon forge!

367 of 758 Guest Review

Guest Rating: 10
Stayed on 01/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was amazing had a beautiful view and was very warming and comfy we loved it and will be back soon to stay again!!

368 of 758 Guest Review

Guest Rating: 8.7
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was in good condition, it met the expectations of space and accommodation for everyone in our group (14 in total) although there were several things that could be improved ...
1. cleanliness., the cabin was not completely clean when we arrived.
2. The trash in the trash cans in the main level bathrooms was uncollected. Speaking of garbage, in the 5 days we were there, the garbage was not picked up so we had to place garbage bags on the designated cage and its surroundings.
3. The fireplaces in the rooms at the top did not work at any time. At least the fireplace in the downstairs room worked as the rooms were really cold. The fireplace in the communal area stopped working from the second day on, it was a shame.
4. The top of the stove did not work one of the burners. The small burners were the ones that worked .
It has everything you need in the kitchen. We had to buy liquid for washing dishes and washing clothes, take it in consideration when arriving.
5. Most of the TV don’t work.
6. The pool table was in bad condition and the arcade game

The location was excellent , close to everything, including shops and supermarkets.

369 of 758 Guest Review

Guest Rating: 10
Stayed on 01/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was amazing! My kids and I loved it here. It was very clean and was set up perfect. Felt like home. Definitely will return!

370 of 758 Guest Review

Guest Rating: 10
Stayed on 01/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a couple bulbs blew the hot tub lights did not work the remote to the fireplace was broke their was a pool ball missing an the ice dispenser an water dispenser didn’t work on the refrigerator but these are minor things that can be fixed this cabin is absolutely beautiful I would highly recommend anyone stay here

371 of 758 Guest Review

Guest Rating: 10
Stayed on 01/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice. Had a little trouble finding it at night. It would be nice to have the 2 cabins names at the end of the driveway to make it easier to find.



372 of 758 Guest Review

Guest Rating: 7.9
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 3
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Good things to note:

The cabin is beautiful.
Location is close to a lot of activities.
Express heck in was easy
Exoress check out was easy
Hot tub was nice
Customer Service was friendly and called to ensure we were happy with everything on day 2.
The company sent out text message alerts regarding freezing overnight temperatures each day.



Not so good things to note:
Pool table leg is broken/leaning
Couch in living room has peeling upholstery.
Of the 7 TVs, only 2 worked. The one in the media room and the one in the hall upstairs. Called maintenance the 2nd day to fix and he could not fix them because the service provider (DirecTV) had passcodes that he did not know the answer to. He stated that the owner would have to communicate with the cable company to get the questions answered and he would return. He did not return at all.
The pool was FILTHY! Lint, hair, everywhere. This could have been attributed to the dirty vents in the pool room that have visible brown dust on them and a lack of pool cleaning in general. Seems like all they do is add chlorine, because you can definitely smell it and see it in the water. Not to mentioned its January and the pool was freezing cold.
We were only provided one trash bag. Had to ask maintenance for more.
We had 3 small pots, one small skillet, one large metal stock pot, a muffin pan and a baking sheet. No large pots or skillets in a cabin of this size is really unfortunate. We had to go out and buy a skillet to cook with for all the people that were staying in the cabin.
Water for showers was luke warm most nights.
The construction going on at the cabin directly behind us (up the hill) had large rocks falling into the driveway each day. We were nervous the whole trip about car damage because there was nowhere else to park but at the entrance of the driveway (which is very steep).
Upon arrival there was hair from previous guests visible in the bathrooms and the shower floors could use a good scrubbing.

This is my 4th time to Gatlinburg/Pigeon Forge and my 3rd time booking with CabinsUSA. Each time the experience is a little worse although the cabins are all 5 bedrooms or more similar size.

I will not be rebooting with this company. Seems like over the years it has gotten worse.

373 of 758 Guest Review

Guest Rating: 8.0
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great. The kids loved the inside pool and hot tub. There were only a handful of things that could use some improvement. The door knobs need to be updated because they don’t lock except for the master bedroom which locks you inside when you actually use the lock. There wasn’t enough towels nor a good skillet to cook with. Lastly the site did not mention the road condition to the cabin. it was definitely scary for me but my husband loved the drive up. The fine print said to contact staff to inquire about the road conditions before booking I would definitely do that the next time I book a cabin. Overall it was a great cabin for a small family to enjoy.

374 of 758 Guest Review

Guest Rating: 8.5
Stayed on 01/04/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

375 of 758 Guest Review

Guest Rating: 9.8
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great! We will definitely be staying here again!!!!

376 of 758 Guest Review

Guest Rating: 9.5
Stayed on 01/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

377 of 758 Guest Review

Guest Rating: 8.7
Stayed on 12/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall it was a great cabin. Only three complaints. I understand that as a pet friendly unit, the owners may be hesitant to replace the couch and chair.. however the pull out mattress is nothing but springs wrapped in fabric at this point. It is unacceptable even for small kids. Three of the dining room chairs had loose legs. I tightened them myself and they held up, but one of then is missing a screw. Lastly, minor detail, the kitchen had no baking pans or oven mitts/hot pads. Other than that, we were really pleased.

378 of 758 Guest Review

Guest Rating: 10
Stayed on 01/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in a cabin for the past 4 visits. Cherokee Hilltop was the best one yet. Absolutely stunning, gorgeous mountain views on one side and city views on the other. Located near everything we wanted to do in Pigeon Forge and Gatlinburg. Perfect accommodations for family up to 11. Maintenance response time was wonderful and the staff at check-in was very pleasant.

379 of 758 Guest Review

Guest Rating: 9.5
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family of 4 (adults) and my parents (6 guests total) stayed 6 nights at Moonlight Getaway. Overall a great experience. The view is by far the biggest asset of this cabin. The living space on main floor offers a couch which seats 3 people and a wooden cushioned chair, not the leather recliner shown on the website. It was comfortable. The gas fireplace was not working as it was out of gas. After many phone calls to maintenance during the week, we were unfortunately not able to use the fireplace. Evidently there was a power outage in the area the week before which caused a shortage of propane/gas. The kitchen area is a part of the living space and offered a bar height table with only 6 chairs. There is not a separate dining area with another table/chairs like the website says. Thankfully my oldest daughter and her husband were not able to make it or we would have not had enough seating. The kitchen was well stocked with dishes, glassware, coffee cups, wine bottle opener, electronic can opener, toaster, regular coffee maker, Keurig coffee maker, blender, hand mixer, pots, pans, one 8x8 glass casserole dish and once 9x10. Two mixing bowls and plenty of silverware and cooking utensils plus measuring cups/spoons, even an ice cream scoop. Fridge is large and has ice maker. The dishwasher worked but you had to maneuver the door before it would start and it does not dry. They offer some dish rags and towels. We brought our own. You will need pot holders. They offered 4-5 dishwasher tabs. There is plenty of shelving on wall that we stored our kitchen/food items. There is a large trash can and they provide 1-2 bags. We brought more. There are trash receptacles outside the cabin but after many phone calls, they never picked up the trash even from people who were there before us. The gas grill was located on the front porch which was nice since the kitchen is located just inside the front door. The arcade area on main floor had access to a nice balcony and 2 rockers with a nice view. The bathroom and bedroom with queen size bed are also on main floor which my parents used and was nice/comfortable. We stayed in the top floor bedroom that has plenty of windows and a balcony with rockers. Very peaceful and relaxing space. There is a chair and two side tables. My daughter used the Jacuzzi and said it was nice. The king size bed needs replaced. Was too soft and we ended up in the middle. The bathroom is very small compared to the other two but was fine for our stay. The bottom level offers a nice entertainment area with a couch for 3 people and two oversized bean bags plus theater seats. The website mentions hanging out at the bar, we did not see one. We did not utilize this space during our stay. My adult son used the room with the bunk which offered a full bed on bottom and twin on top. He said it was comfortable. My adult daughter used the bedroom with king size bed and was comfortable. This room also has access to the bottom balcony which has the hot tub and two rockers. We used the hot tub almost every evening. There was a bikini top found under the cover when we removed it the first night. The tub at bottom level would not drain. All bedrooms have an electric fireplace with remote and TVs with Infinity access to streaming apps which was a plus. Not to mention there is WiFi. There are two Nest thermometers - one of main level in living room and one on bottom level in entertainment space which is nice. The cabin is in need of a deep cleaning as someone had stated months ago. It was not "filthy" but does need some good floor scrubbing and ceiling fans and other areas need a good wipe down/dusting.

Booking was easy, check-in and check-out easy. Keyless entry was nice. The emailed directions should be followed to the "T". We plugged in address in our GPS and arrived in the dark. The address does not take you to the entrance to the Summit. The two carved trees are the only markers. The hills are pretty steep going up and down but absolutely worth it. I have an Avalon and my parents have a RAV 4 and we had no trouble. Parking in front of our cabin makes it difficult with two cars, but we ended up parking on driveway coming in before the Majestic and it worked out. The cabin to the right of ours had two cars as well so it was a tight fit if one or both of our cars were parked in front of our cabin. We had little snow the last couple of nights so no problem heading in and out of area.

Overall the location is perfect. Doesn't take much time to get to Pigeon Forge and Parkway to Gatlinburg. Would definitely stay at Moonlight Getaway again, hopefully the fireplace will be working :)

380 of 758 Guest Review

Guest Rating: 9.2
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The location for us was WONDERFUL. We love Dollywood so it was wonderful being able to watch the fireworks from our deck. When we arrived all of us noticed there was dog or cat hair on the all of the stairs. We also found a few dishes that needed to be cleaned. So the cleaning crew needs to do a better job of cleaning the stairwell and also checking the dishes. A few of us noticed the mattresses need to be changed. You could feel the hump in the middle. I agree with others some type of lamps need to be added in the dining / living room. It is so dark. A light over the table would help a lot. Several of the lights on the Christmas Tree was out as well. It was nice having a private bath for each bedroom. The jacuzzi on the top floor the button did not work for the jets. So that was a bummer for me as I got it all filled up and then it would not work. The hot tub was great and was very relaxing. The cabin is huge and it was wonderful having two areas to hang out. The adults hung out on the main floor and the young adults / kids hung out downstairs. We did not use the grill outside on the deck but it was there.

381 of 758 Guest Review

Guest Rating: 8.5
Stayed on 01/08/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Jasmine’s Retreat is a very nice pet friendly cabin. We however, experienced some of the same things other guests have also commented on. I was hopeful that maintenance had taken care of these issues before our arrival and that is why I’m writing this review. This cabin could easily get a 10 rating with a few things fixed. We could never get hot water in the upstairs garden tub, only warm water for a few moments that quickly turned back to cold water. The water in the shower in the main floor bathroom was very hard to regulate, cold then became very hot, no good happy warm medium. Kitchen utensils, pots/pans, etc, were in excellent condition to prepare meals at the cabin. The front left eye on the stove was not working but all others worked fine. The couch is very broken down in the center. Only two people could sit on the couch at opposite ends. We found the beds to be comfortable and loved the layout of the cabin. We had 2 adults, 4 children and had ample room. We loved the back porch area with the hot tub. The bedroom on the main floor is in need of overhead light bulbs also. The driveway/entrance is very steep so in winter weather conditions, a 4-wheel drive may be necessary. Our family would definitely consider this cabin again if the water issues were fixed and couch replaced in main area. Beautiful views and close to shopping/activities. During our stay we enjoyed and would highly recommend: Whaley’s General Store(their maple cinnamon rolls are so good), Stone House Pizza and the Pigeon Forge Axe House!

382 of 758 Guest Review

Guest Rating: 6.5
Stayed on 01/08/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 0
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 0
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

383 of 758 Guest Review

Guest Rating: 9.6
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome, very clean...the only problem we had was when we called for trash removal they said they would send someone but they never came and the racoons got into the trash.

384 of 758 Guest Review

Guest Rating: 8.6
Stayed on 01/07/2021
Ratings: