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Cabins USA Guest Reviews


Overall Rating: 9.38   /   10

1 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Very nice place to stay.

2 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our cabin. Will definitely be staying with cabinsusa again.

3 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Location was awesome. Nice and cozy cabin. However we couldn’t get the hot tub to work. The only thing I didn’t like was the worn loveseat. I would stay there again though.

4 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

5 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I were extremely satisfied with Cabins USA. It was our first vacation in a long time..... It was awesome! We enjoyed our stay and we will be back! Thank you so much......

7 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved it!! Checking in was hard because they were supposed to be ready by 4 and we waited until 5:30!! Besides that it was great.

8 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family really enjoyed our stay. We will be back soon!

9 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it. I didn't give it a 10 for amenities because it did not have Wi-Fi. Other than that it was very comfortable and clean. Would definitely book with Cabins USA again.

10 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Awesome place! Awesome experience!

11 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 06/21/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Wonderful time. We had all we needed and the hot tub was a great bonus. The couches downstairs as well as the comfort of the pullout couch were drawbacks. The pullout is extremely slanted and not suitable for any adult to sleep on. The couches are very worn and need to be updated. Not too many comfy places to sit inside. Master bedroom would benefit greatly from another chair. If my husband or I was sitting, the bed was the only other place to sit. Outdoor furniture is fine but not something you want to spend much time sitting on. Storage options very limited overall.

13 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Reservation process was excellent. Check-in was fine but when we arrived, the doors to the spa room were locked, the power was out on one side of cabin and there was no wi-fi. We tried to make sure all connections were good but had no luck. From Sunday evening to Tuesday morning, I left at least 4 messages with your maintenance department. Finally, the hubs found the breaker box outside, flipped them and power came back. I then unplugged both AC units. Please know I understand things happen and it’s not anything major. My concern is the lack of communication. In my opinion, I shouldn’t have to be bothered with this type thing. With this minor inconvenience, the cabin was wonderful and we will be back!

14 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Our gps took us up a couple very steep roads to get to the cabin. Once we found the other way in, it wasn't as bad.

15 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 06/21/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was very nice for my husband and I to relax and enjoy our time away from home. We really enjoyed eating breakfast on the porch. One small problem I had to call the office to get the Wi-Fi password which we were not given I with the check in paperwork but it was resolved rather quickly.

16 of 1120 Guest Review

Guest Rating: 7.9
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 7
Value: 6
Comfort: 8
Check Out: 10
Amenities: 9
Location: 4
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin was clean and comfortable. It wasn't as private as I would have liked. The view left something to be desired. Contacting someone by phone was close to Impossible.

17 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/22/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Things I would fix the pavement leading to the front steps is uneven and I fail hurting myself, Cut back the bushes in the front ants were falling on us from the over grown trees, the refrigerator door does not close all the way and the pool table needs to be leveled and moved to another place for adequate game play. Bigger TV. Needs new couch and rug very uncomfortable due to years of wear and tear. But the cabin was in a great spot although other cabins were around there was still privacy. It was very clean although I would recommend vacuum inside the chairs and couch but there were no bugs which was my greatest fear. I would definitely stay here again

18 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
To say that we were satisfied is an understatement! This cabin was great close access to the parkway but away from all the traffic. The express check in and out was great and so convenient. The cabin was clean, the kitchen was fully equipped, the bed was comfortable, the hot tub was awesome! I have absolutely NO complaints and would highly recommend this company and this cabin! We will definitely be back thanks for such a great experience!!

19 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 06/22/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We liked the cabin. It was small, but nice. The three things we were unhappy with ...
1) The internet was terrible. It kept going out, preventing us from working.
2) The bathtub had no grip on the bottom, causing it to be very slippery and dangerous.
3) The bed squeaked terribly, and there was a very small blanket on the bed. It wasn’t warm enough or big enough. I actually had to go buy a blanket to be able to sleep. (There were only three pillows on the be too ... so my husband had two, but I only had one.).

Other than that, it was a nice stay, and we would come back!

20 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The view was great and property was relatively clean. We did find lots of hair in the upstairs shower when we checked in. The kitchen had everything we needed. My kids loved the game room and the pool. The major complaint we had was the pool did not hold water. We had to use the outside hose daily to fill the pool as it lost at leat 4 inches of water each night, and that was with very little spashing from my kids. The hot tub also did not reach desired temperature our whole stay. We did have a great time otherwise.

21 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 06/21/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 9
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed here and the cabin next door several times but this is the 1st time since CabinsUSA had it... electronic sign in had a few problems (said I didn't have to reenter cc info if using same ... but for it to go thru you do have to enter ALL info again). Checking out I had to go back and search for the procedures. It said to call. But can't get thru so left a message. Later received email for check out link. All other places I get a # to text check out too in my email with the entry code. This way no one is scrambling when it is time to check out.

Mattress on downstairs bedroom should be replaced if not flipped. But it is a great home overall and no real complaints.

While WiFi would be nice it is also great not to have that distraction! We love everything about this home and is the reason we come back time and time again to this location!

22 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Big Bear Cabin was absolutely perfect. We had no neighbors on our road so it was nice having privacy. The view from Big Bear cabin was beautiful and perfect. Our first day we had a bear visit but he moved along quickly once he saw us. We did run out of toilet paper, but with COVID I understand. Also the check in process took a long time, about 30/45 minutes and it was very cramped inside with lots of people waiting. We could not express check in due to paying cash, we also had to go back the next day to receive our receipt because they were out of paper. The staff were very accommodating and polite. Check out is very simple, with just a text and we were gone! Thank you so much, we had a wonderful vacation from Texas!

23 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at A little hit of lovin the last week of June. We have a family of 5 and were very comfortable! The hot tub was large enough for all of us. The pool table was a hit with my teenagers. They do need shorter sticks because of the way the walls are around it. The upstairs bathroom was adequate for 3 kids (two are 16&18!!) The downstairs bath was HUGE. The only issue we had was not having cover on the main bed BUT Cabins USA sent someone out with it before bedtime! The driveway is steep but very doable. I was scared but was a pro by the end of the week. Also, we saw bears a few days. It was pretty exciting! They just walked around the cabin searching for food. We didnt throw any out but the previous renters had left scraps. They kept coming back to the same place looking. Highly recommend this cabin! I do wish the main bed was a little comfier. The mattress is a bit springy but slept fine with adequate pillows. We did NOT want to leave!!! The location is PERFECT. Its 5 minutes from Pigeon forge and maybe 10 to Gatlinburg. Right in the middle I would say!

24 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

25 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/23/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We absolutely loved the cabin. It was set surrounded by trees on 3 sides and felt secluded even tho there was a cabin through the trees on each side and we could kind of see the road. Didn't have much of a few tho as the trees were taller than the cabin. It is a gorgeous cabin and we loved it there for the most part. However there were some negatives. 1) it smelled like mildew in the dining room. Maybe there was something spilled or a leak that soaked the carpet and didn't get cleaned up well? 2) the dryer took at least 2 rounds to get the clothes dried. 3) the hot tub was filthy. The filter looked like it hadnt been replaced in a year or more. The kids got in the first night and stuff started coming off the bottom floating around in the water.

26 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It would be soooo much better if the door to the outside deck had a curtain!! I felt like I was exposed while changing or sleeping because I could see my neighbors from the bed. Also, I feel as if a new shower head would be great. The water pressure is fine, however, the shower head makes the pressure feel awful.

27 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

28 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a absolutely great time. The cabin was beautiful !

29 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was amazing. It was in an amazing location and the cabin was spotless. We will try to book this one each time we make the trip. The only thing that was out of place was the tub in the master. It is now a double shower. The pictures need to be updated. I was looking forward to a nice bath but the shower was amazing. Will be back soon.

30 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

31 of 1120 Guest Review

Guest Rating: 7.6
Stayed on 06/21/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 4
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 5
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
This house was so close to the neighbor's we could hear them inside . The parking was on a sloped hill. My sister fell trying to get from her car to the house. When we got inside the house was not cleaned properly. The rugs and floors had dog hair on them. This was suppose to be a No pets house. The stove had left over baked potatoes in it. Cigarette butts all over the parking lot at a No smoking house. I was very disappointed with the cleaning staff. I reported it to staff members.
I would recommend this house but first make sure it's clean. Plenty of room for a big family. Big bedroom with own baths. Overall we had a good time.

32 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had practically everything we needed. It was such a great place for a couple or a family! I will absolutely stay here again!

33 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property was more than we could have hoped for. We come to TN yearly and this is by far one of the best places we have stayed. Will definitely book this cabin again in the future. Close to everything but far enough way you dont hear traffic.

34 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thoroughly enjoyed our stay. We plan on return visit when convenient for family.

35 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay our stay at bear paws!! It was very clean and the location was great, just a short drive to the parkway. I would suggest the express check in. We spent over an hour waiting to get checked in at their office.

37 of 1120 Guest Review

Guest Rating: 8.8
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The check in and out was top notch. The cleaning of the cabin could have been better. Like the hot tub can use a good cleaning and was at a 107 when we got there. windows needs cleaning the blinds needs to be replaced. That is just things need done. We had a awesome time and was very relaxing. We really needed the time away. We are already planning are next stay for we hope next year. thank you give people a great vacation at a great value.

38 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I really enjoyed our stay at Absolute Delight. We had such a good time, we didn't want to leave. The bed was so comfortable and we felt like we were at home.

39 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean, the hot tub was clean, filled and ready to be used and the kitchen was fully prepared for us to have anything we needed to prepare food. The only issues were with the bed and bedding. The beds are hard and there was only one thin hospital type blanket on each bed. This cabin is well worth renting! Just be sure to bring a mattress pad and heavier blanket if you need these.

40 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only complaint I have about the cabin is I would recommend putting a new couch in . My fiancée and I still made do but it’s a little small and a little uncomfortable . Don’t let that stop you from coming tho . This was the best vacation I’ve ever been on . It’s nice and super secluded . We had a blast . Be careful for the driveway tho .

41 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful! It was nice and cozi which is exactly what my husband and I were looking for. We loved every part of the cabin. The view was lovely especially watching the sunset in the hot tub, It was also a very quiet area. We were also at the perfect location to see the fireworks from Dollywood every night from the balcony!!

Although our stay was great, there was a lack of communication with Cabins USA, we called and left a voicemail twice with no response each time. Once the day before we drove up with questions about the express check in, we ended up getting an approval email but never a call back. Then when we got to the cabin we could not get the fireplace working, I called and left a message with the hopes someone would get back to us so we could use it for part of our stay but never got a call. Other then that it was a great stay. I’d say we spent more time in the cabin then we did out and about so that’s a huge plus for us! We also plan on renting this same cabin again in the fall, we just hope we can get better communication in the future because everything else was amazing.

42 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The pool was COLD. The heater is not large enough. No lamps and poor lighting. Workers left 3 wrecking bars laying around on deck and mantle but we didn't touch. Nice clean place, wonderful view, WOULD definitely go back if things were corrected. Cabin USA was wonderful to work with.
Company Response:
Hi Janice, thank you so much for your feedback! We value your thoughts and will always do what we can to make your next stay at this cabin as perfect as possible! The pool heater has been inspected and it is working correctly. Indoor pool water temperature is kept between 80-84 degrees; the heaters are not designed to heat to high temperatures as hot tubs do. The owner of the cabin has ordered lamps for all the rooms and these will be placed in the cabin as soon as possible. So you will have plenty of extra lighting for your next trip! Thank you again for your feedback and for choosing Cabins USA. We look forward to having you back at Top of the World soon!

43 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cookware and cooking utensils weren't the greatest or plentiful. Also after using the grill one time it was infested with ants. Other than that we had no complaints whatsoever. Amazing house, great location. I absolutely recommend this place and Cabins USA

44 of 1120 Guest Review

Guest Rating: 8.2
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
First timers...we were unaware of any extra amenities (pool, common areas). The cabin needs a deep cleaning. A few of the lamps were missing lightbulbs. The theater room wasn't working.. a few of the TV's were not hooked up properly. Some of the comforters were torn. Found press-on nails in one of the sofa beds. Loft bedroom didn't have a dresser. Called for trash pickup and no one came. The dryer didn't dry. These are the observations of the family members that stayed.

45 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

46 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 1
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I was lead to believe by the pictures shown and the description that this was a private cabin which was not the case I had neighbors on the right and lifted of me also after 10pm I had to hear children crying and playing which was not my ideal get away with my wife.

47 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 06/22/2020
Ratings:
Booking: 6
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would recommend putting a mop and broom in the cabin. We had to go out and buy our own to help keep it clean.

48 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 06/24/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

49 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

50 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

51 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved everything and will definitely be back!

52 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I needed a getaway for our 10 year anniversary. The cabin was delightful. It was incredibly clean. The only thing I will say is I tried calling the company a few different times and never was able to speak to someone. Our cabin had wifi (I chose a cabin with wifi) and never had a password to use it.

53 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 06/26/2020
Ratings:
Booking: 8
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! The indoor pool is extremely to hot for summer weather. Otherwise everything else was absolutely amazing.

54 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

55 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Adventure Lodge Gatlinburg was great for my family plenty of room for the 15 of us and the game room kept the kids occupied. Not too steep of a drive up either. Loved being able to have our coffee on the rocking chairs out front (though the bushes could use a trim so you can see out from the front porch) The charcoal grill and picnic table were really nice and of coarse the hot tub was great too. Was pleasantly surprised about the amount of kitchen supplies available at this cabin as well! The only issue we had while here is the pull out coach in the game room would not pull out. Thankfully we were able to use the ones in the living room and had enough beds still. All together a great stay for everyone!

56 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8

57 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay even though we had a small issue but Cabins USA was very accommodating. I would definitely recommend Cabins USA for booking and I would also book with them again.

58 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

59 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/24/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and extremely clean with all amenities needed!! The view is breath taking and couldn’t ask for anything better!! Beds were very comfortable, and that’s a big plus for us. It’s roughly a 20 minute drive to the main strip of restaurants and things to do. This was our first time visiting TN and would definitely stay in this cabin again. The only thing we weren’t pleased with.. we only received 4 wash cloths and 5 towels for 5 people staying at the cabin. Thankfully one of us took a luffa, but it would be nice to have a few more extra. We don’t mind using our towel all week but to use the same wash cloth all week is kinda gross. We didn’t have much time to wash towels/wash clothes throughout the week as we were trying to enjoy our vacation to the fullest!

60 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

61 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was good except the hot tub wasn't working properly and we couldn't get in touch with anyone for the first day. So we didn't get to use it on the first day. My wife was disappointed about that.

62 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it so pretty and close to stuff to do.

63 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved cabin . Felt cleanliness on outside webs and windows could be better. Also think it's time for a new mattress. Would love to rent again next year for our first anniversary.

64 of 1120 Guest Review

Guest Rating: 8.2
Stayed on 06/24/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
This cabin is really nice! It is part of a community so it is close to other cabins but that was not a problem. We ended up in the cabin after we rejected the cabin we were supposed to be in. This was definately a good option! I would definately rent this cabin again. The staff went over and above in getting us in a different cabin for our stay when the original cabin did not work out.

65 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/25/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great option
Would reccomend

66 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
I thought the cabin was fabulous over all. There was a few issues upon check in but I called and reported them and they were addressed immediately that night. The hot tub was one of the issues it did take 2 days to get that taken care of so we didn't get to use it until the last evening so that was a bummer. However they are giving me a credit back for the inconvenience of not being able to use the hot tub. All the company employees were very friendly. The cabin was clean being it was a newer build there were still little things that need to be fixed but didn't hinder our stay. I will recommend this company to anyone I know job well done Cabins USA.

67 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love, love, love!!! My grandson is ready to move here!!!

Could have used more bowls for prep and storage in the kitchen but that is nit picky.

We are super pleased with Cabins USA, and are already booked for next summer 🙂

68 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The house was great! And in a good location. Unfortunately a couple of the bedrooms were locked and it took us awhile to get into them. Management was slow to fix smoke detectors that had low batteries. And many of the pots and pans were put away dirty. For the price a good house though.

69 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was jus perfect and beautiful! The view was amazing they had Everything u could think of for the kitchen! Rooms was nice and clean I highly recommend this cabin to anybody

70 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed this cabin! It has plenty of things to do for the kids,beds were comfortable, hot tub was great! We did have a few visitors on the lastnight we stayed we had a fairly young black bear, 2 raccoons and a stray cat show up but we enjoyed seeing them ! We will definitely be renting this cabin again...

71 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

72 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 06/25/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed ourselves. The cabin was very clean & pleasant. Great & relaxing stay. Thanks

73 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

74 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 06/26/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This cabin was close to all attractions. The cabin was nice, cozy, and clean but on the smaller side. The hot tub had issues the first night but was fixed after calling them. The cabin is out-dated a little and doesn’t give that “cabin feel” or look on the inside. However, we were satisfied with the stay and had no issues checking in or out! We would recommend this cabin!

75 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Only issue we had was trying to get into the shagbark community. The company had not sent our information to the security office so we could not get into the property. Called for about 30 minutes trying to get ahold of someone. Ended up getting in after about 45 minutes. Property was fantastic and staff was great to deal with.

76 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

77 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time and will definitely be back!!
Y’all are located right in the middle of everything so we could just pick out next stop and head out. The express check in and out was the way to go., see y’all soon!!

78 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 06/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

79 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Check-in and out was simple, the cabin was clean, and had everything we needed. There was suppose to be WIFI which we could never connect to, there was no storage space for bags, ect, and there was a band-aid in the hot-tub. I would recommend this company and the cabin, however, if you are looking for privacy or to be away from others this is not the location for you. The cabins are very close together and you can hear other people talking from the cabins.

80 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Although I heard bad reviews about Cabin USA, I was skeptical about it but everything worked out great!! I have absolutely no complaints I just wish they had video games present. I would definitely use Cabin USA again and recommend it!!

81 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 06/26/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a beautiful cabin and we loved staying there the only thing was that our grill was messed up upon arrival. The last guest or someone turned the gas grill into a charcoal grill and ruined the grill so we couldn’t grill but all in all we loved it there and plan to use this company again in the near future

82 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful scenery, the cabin is secluded and private for being so close to everything we wanted to see and do. Recommend being back at the cabin before dark because of the narrow lane and incline. Wonderful place and would highly recommend.

83 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

84 of 1120 Guest Review

Guest Rating: 7.8
Stayed on 06/26/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

85 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

86 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice, clean and had everything we needed. Only thing was lots of spider webs on back deck and poison ivy growing up the wall, which I am allergic to. But would definitely stay here again.

87 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

88 of 1120 Guest Review

Guest Rating: 8.3
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
there is a serious insect problem that needs to be addressed
there is also an odor emanating from the lower level of the property that could not be identified

89 of 1120 Guest Review

Guest Rating: 8.0
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We have used Cabins USA for years, with very few issues. This is a beautiful cabin. Loved the décor, and decks and hot tub were great. We did have several issues during our stay though. When we arrived, it was literally stifling inside due to the heat being set on 83 (in JUNE). We flipped it over to a/c...not knowing for a while that every single vent upstairs was closed. The OVEN was also left on - on 450. All that heat felt some sort of cruel joke being played by whoever cleans the cabin. The upstairs bathroom door will not close all the way, which is an issue for those of us who like privacy in the bathroom. Pool will not hold water and we had to add water with the hose daily. This was very frustrating since we got this cabin specifically for the pool and I can only imagine what this leak is doing to the foundation. We lost power in the downstairs bedroom on day 1 and upstairs on day 2. I lost count of how many times we had to flip breakers during our 3 day stay. We still love Cabins USA but we won't be staying in this cabin again.

90 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great location not far from the parkway. Cabin was clean. Bottom floor to cold and top floor to hot. Whirl pool tub on 3rd floor didn’t work. Could use some new outdoor furniture. Overall a nice place.

91 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great stay. Perfect location. Very easy to book and enjoy.

92 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing stay at R&R cabin at Bear Cove! Relaxing and quiet!
Peaceful experience
Some of pots and pans could be updated. Teflon was coming off some of them.

93 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/29/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I can say I enjoyed my stay and can't wait until I go back and bring more family.

94 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Love the place but when we get there no gas in grill so we called and they said they will send some but some was bringing pool ball so he came but had no gas then came back had wrong piece had to come back so we had to wait u til 10 30 to cook but he was a nice guy he did what he can and no chalk to pool
Table

95 of 1120 Guest Review

Guest Rating: 8.3
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I loved everything about the house. Only few things I feel can be approved it does need more kitchen appliances like more pots and pans. Bigger bowls to hold are mix things in. The grill is small for a cabin that size . Parking is scary might wanna put on description how you gotta park down hill and could be difficult to get out wit more then one car .Other then that I love this cabin it's very nice and spacious.

96 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

97 of 1120 Guest Review

Guest Rating: 7.9
Stayed on 06/29/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The experience was great . My only issue is that the cabin wasn’t deep cleaned . I saw dust and dirt on one the dressers.

98 of 1120 Guest Review

Guest Rating: 8.1
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
My family and I stayed at this cabin for 2 nights. It was a little difficult to find at first but once we came in and out it wasn’t bad. The outside needed some TLC but inside was very nice. There were a few things that needed replaced and the decor was a little strange and mix matched in some places. There was only 1 rocking chair for the whole beautiful wraparound porch! The gas grill and fire pit was in rough shape and there wasn’t any patio furniture. We found this disappointing because we had planned based on pictures to be able to roast marshmallows. The hot tub was nice, I think it fit about 3/4 people. My crew loved the pool table and the downstairs space with sleeper sofa! The kitchen needs some new pots/pans but was sufficient. The beds were comfortable and everyone had space to be able to do their own thing. The “WiFi” was disappointing too, considering it was not unlimited and was only able to browse google and it didn’t work half of the time. I had teenage boys that wanted to watch YouTube and that was not possible!! There was Dish TV and it worked well.

Recommendations would be to buy some patio/porch furniture, invest in a small internet package or advertise “no internet”, clean up and give the outside some love, place a sign that says Cabins Name on property somewhere to be seen, and have batteries in the remotes. (We only had batteries in one remote)

Overall, we all had a great time! Dancing Bear VII gave us a chance to spend time as a family and to have a break from our everyday hectic lives.

99 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
It was a great experience! Something I never did before. The only thing I didn’t like was that the hot tub outside didn’t get as hot as it supposed to. The hot tub inside did not work. The grill was extremely rusted out!. The TVs did not work!.. the couches were very dirty. And getting to the cabin was hard at night because you can’t see anything and the hill was really steep!... other than that it was great!!

100 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed everything and hated to leave but I will return soon!!!!!!

101 of 1120 Guest Review

Guest Rating: 8.8
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

102 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
So peaceful only problem was we wanted to extend our reservation from wednesday to friday but they had done booked it and had to leave early. Other than that it was beautiful, relaxing, and will definately rent from cabins usa again in the future.

103 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/27/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful! We enjoyed the river view and the quietness of the location, but were still very close to everything. It was very clean and provided everything we needed for our stay. There isn’t internet access, other than not being able to look up places to go it was nice for everyone to have a break from their phones. We had a little issue with the hot tub, it was nice and worked great the first night, but the temperature was messed up after that.

104 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time! The cabin was awesome and we especially loved the game room! Our first full day there we even saw a BIG black bear come walking by our cabin!

105 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/29/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a amazing time at the Adventure Lodge! The location and view were fantastic. The upstairs loft bedroom with the kids bunk was perfect for one family. My son loved being able to play up there in our downtime. Each level had a bedroom with a bathroom so every couple could have their own space.
We will be back soon and would stay here every time!

106 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved staying here. Would highly recommend, especially for those families Very spacious accommodations. Fabulous, great value.Very nice view . Super easy to and super easy to check out .

107 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay everything was really nice the area was very nice and quiet great place will return

108 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The most amazing views ...absolutely breathtaking

109 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The couch and chairs wasn't much comfortable. Loved the location & quietness if the neighborhood. The stand up shower needs some work, it feels like you are going to fall through it. Also there isn't enough water pressure in either shower.

110 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is absolutely breathe taking very beautiful cabin very clean and location is perfect me and my family enjoyed it staff was very friendly we will be returning and I highly recommend cabins usa

111 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The beds need to be updated, just uncomfortable. Everything else was amazing. I could sit outside and watch the view for hours. As far as people complaining about the carpet. IT'S called wear and tear normal things happen over time. It's a beautiful place.

112 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin with lots of room for our family of 10. Kids enjoyed the games and theatre room. Beautiful views. There were a few maintenance issues that needed addressing while we were there, ice maker didn’t work, leak from AC and skee ball game didn’t work properly, light bulbs out. King mattress upstairs had “broken” side. Maintenance staff came quickly but was unable to fix most problems while we were there. It seems that there needs to be a little better reporting of problems from cleaning staff before next guest checks in. We still had a great time sitting on porch enjoying views and it was about 15 minutes back to Pigeon Forge. Would stay here again. Express checkin and checkout Worked great!

113 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 06/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This is a cute cabin, it does need some of the appliances repaired and this particular property does not have a washer and dryer.

114 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 06/26/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice cabin, nice location. Jetted tub has been replaced with a Nice BIG walk in shower with double shower head. Just know this cabin is two stories with long STEEP STEPS to down stairs (BEDROOM & MASTER BATHROOM) HANDRAIL SHOULD BE EXTENDED TO START AT FIRST STEP AT THE TOP. Loved our stay and will rent from Cabins USA again!

115 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was an awesome stay . We loved and so much and will definitely be back

116 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our first day the air unit was froze up so it was very hot the first night but they promptly had someone come fix the air while we were gone the next day so it worked great the rest of our visit. I’m a clean freak and behind the beds and nightstands and pull out sofa was mouse poop that should have been vacuumed up by the cleaning people, because it was a lot!! Everything else was clean, WiFi worked great, hot tub was so relaxing and our cabin was so peaceful and private. I drive a Jeep so the road was no issue for me to get up but if you have a car that sits low I would be extremely cautious going up it as some of the potholes are very large and the road is straight up the mountain. I did the express check in and check out and it was so easy and I’m glad they offer that! Would definitely stay here again it was perfect for our family of 4.

117 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

118 of 1120 Guest Review

Guest Rating: 8.2
Stayed on 06/29/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

119 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

120 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was nice and we enjoyed our stay. Considering how much it cost I think that there are things that need fixed. The hot tub was nice but not all of the jets worked properly; the washer did not work well; we had to have someone come to fix the refrigerator after we cooked all of our food so it wouldn’t spoil while we waited. It takes forever to get a hold of someone at your company if you have any issues during your stay. I feel this is unacceptable when you are paying over $600 per night. We really liked the cabin but you should really make sure that all of the amenities you are advertising are up to par.

121 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great cabin for my family to stay in while enjoying Pigeon Forge. It’s around three miles from the Parkway but the drive is great. The resort is beautiful, hilly and a lot of speed bumps, but beautiful. My only complaint is the toilet in the downstairs bathroom. The toilet is very close to the wall in front of it which makes it extremely hard to use. Besides that, the cabin was great!

122 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything the description said it was! Beautiful views... Comfortable rooms... And it was fully loaded with everything you would have in your own home. We enjoyed every minute we spent there! The only thing that i could possibly think of to complain about would be the dead bugs found behind the bed and the cable arrangement. The tvs in the Top King rooms could be larger as well, but other than that it was well worth the price and trip!***We will be back with more people and looking to enjoy a larger cabin!

123 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin. 2nd time using Cabins USA and was very pleased. Only complaint was , did online check in & never got directions to cabin or key code so we still had to wait in line at Cabins USA. Was very pleased with our Cabin!

124 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful stay everything was beautiful The only disappointing thing was no game roomIt was on the web sight when we contacted the office They saw it and said it was a mistake and they took it off otherwise everything was fine my grandkids had a wonderful time We will go back to that same cabin

125 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
It would be nice to email the vacation people visiting the cabin after check out to let the people know that everything checked out ok after inspection.

126 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

127 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such a wonderful time. It was so convenient to everything. Even our nightly visitor (Mr. Raccoon). Need to find a better way of keeping him out of the trash.

128 of 1120 Guest Review

Guest Rating: 7.1
Stayed on 06/30/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 4
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7

129 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

130 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Peaceful location & place looks exactly like pictures!

131 of 1120 Guest Review

Guest Rating: 8.0
Stayed on 06/28/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
It was a great week and we had a ton of fun . The only problem we has there wasn't a place to put trash

132 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/01/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

133 of 1120 Guest Review

Guest Rating: 8.1
Stayed on 06/23/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was nice plenty of room for all of us. A few things that we were not happy about. First when we got there, there was a house being built 2 doors away and that was annoying to listen to, second while the washer and dryer were nice to have the dryer kept eating and burning our cloths and wouldn't turn off on it's own. Discovered that after starting the dryer before I went to bed and waking and the dryer was still running and melting our clothes, third the hot tub shorted out once and water level was super low causing us to not use the jets fourth was we were there for 2 weeks and there was no garbage pick up and I didn't see instructions any where that we were suppose to call to have it picked up. The cabin itself was clean and basically had everything we needed but the above things listed were of concern

134 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

135 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing that bothered us was the water in the cabin smelled like rotten eggs. We called and the office said they would have the filter changed. Not sure if that was ever done. You couldn’t even brush your teeth for the horrible smell. Cabin was nice. Pretty.

136 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great honeymoon at your cabin whispering pond . Only request Need to have More towels and toilet paper for people staying a week

137 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
2nd time staying here at this property. Wife and me really like it. Will be booking another stay at this property in november

138 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 06/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. Only complaints was the tv remotes would not work.

139 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a beautiful cabin close to all attractions ...my only complaint is the dryer squeals ....we also had a lizard in our cabin not a bad thing but was a surprise . I would definitely rent this cabin again ...thank you so much for helping us create memories.
Jessica and tony from mi

140 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 06/28/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Gorgeous cabin, there is a cabin near, but very discrete, and the trees block completely. Beautifully located, especially if you want the in-the-trees feeling. The trees are tall, but you still have the amazing view, and it blocks the other cabins completely. It rained the first night of our visit, and the covered downstairs balcony was wonderful for listening to the rain! It has extremely comfortable beds and furniture. The shower and jacuzzi are amazing, as well as the hot tub! In our future visits, we will definitely be returning to this exact cabin!

141 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely wonderful. Check in and check out were so easy. There could have been a few more garbage bags but that had no impact on our stay. We plan on doing this again next year in the Honey Bear cabin.

142 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

143 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/02/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was wonderful and was perfect for our family. The road up to the cabin was however so rough 😔 we had a truck so we were able to get up to it but I can’t imagine trying that road in the winter or with a car. It needs to be fixed lots of pot holes 🕳 I also found a few bugs in the cabin just FYI maybe spray for them ? Over all it is a gorgeous place and would recommend it.

144 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

145 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

146 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Thank you. Fantastic home. It was as clean as advertised. Love the natural light and hot spa. Definitely will recommend. Minor thing would be to fix the screen tears by neighborhood cuddly bears.
Cabin USA was great in checkin and checkout. It was so easy to have combination code. Just remind in your directions to hit pound sign to open and twice to lock.
Best-

147 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/02/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The condo was great. There was an ant problem in the kitchen and the loft bedroom that needs attention. Also, the TV in the lower level bedroom doesn’t work unless you have DVD’s which we wasn’t aware of. Other than that it was a great place and we will definitely stay again soon.

148 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Every thing was great! We had so much fun!

149 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

150 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall we were satisfied with this cabin and the area it was in was so close to the parkway

151 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 3
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

152 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First cabin trip and it was great. This cabin is perfect for a family get away. Everything is provided from dish washer pods to toddler toilet seat. The trees are in the way of a distant view but it's definitely full of nature. The ride up was scary, not for the weak, lol. Thanks for the memories.

153 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

154 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 06/28/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There were a few tiny minor problems which I didn't even report until the day before we checked out. The issues were not any issues that interuped our trip. Just some things that may make the next groups stay even better. The upstairs bedroom gets really warm in the afternoon, no way to block the sun in those large triangle windows.

155 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoys everything.

156 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

157 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is wonderful and the views are amazing. The cabin has some wear and needs a couple things attended to like carpet on stairs need cleaning/replacing, a deep cleaning is needed in some areas. Overall, we love this cabin. We have stayed here before, and we will be back again. When we come to the mountains this cabin is our first choice, The booking, check-in and check-out were flawless again this year. Staff is always so very friendly. Cabin was stocked with all the things that we needed to cook. Pool table and arcade games were a big hit. The air hockey table was missing the puck, but that is an easy fix. Beds were comfortable. Sitting on the decks with such an incredible view never got old. Love this cabin! Can't wait to come back!

158 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It has always been a pleasure to stay with this company.

159 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I truly enjoyed myself! It was a really nice get away ,at this time . I felt safe and comfortable. My family and I have been coming to the Smokies for over 20 years. I will say that the accommodations at the " Cabins at the Crossing" , was the best place I have stayed since been coming, courtesy of "CABINS USA" . We will be coming back again, real soon.

160 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I (me. husband, and our 2 children) really enjoyed our stay here. The location was only a few blocks away from the Pigeon Forge strip and the mountain view was spectacular. It was so easy to get around the area at this location to Dollywood, the strip and the national park. The beds were super comfy and having a fenced yard was nice with young children (though it isn't closed in). Since we're in the middle of a pandemic we cooked alot so it was great to have a full size table and the owner have it decorated nicely. My kids didn't want to come home and neither did we. We would definitely stay here again in the future.

161 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My family and I had an awesome time at the cabin. Everything was great! The only thing I would recommend for future stays is to add more paper towels and toilet tissue available in the future...

162 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I celebrated my birthday in a cabin and it was probably one of the best birthdays i ever had i definitely will make going to a cabin a annual trip!

163 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No false advertising. The cabin looked as beautiful in the picture as it did upon arrival. I will definitely be coming back.

164 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

165 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was really nice, bigger than what it looks like online. The location is perfect, close to the Pigeon Forge Parkway, but far enough away that you still have a serene atmosphere. The customer service was welcoming, prompt and very competent. The only recommendation is more lighting in the dining/kitchen area and the option to login to your personal tv streaming services from the TVs.

166 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
When we arrived to the cabin kids wanted to get in the pool but it wasn't working🙁 and there were no batteries in the remote. Called maintenance several times and no one ever came... Had to get up in the morning and call for 3rd time finally someone came 1st night was not good.
The mattress where uncomfortable and there was trash/old wash rags on the table on balcony 🤔 Day 2 and 3 was wonderful 🙂

167 of 1120 Guest Review

Guest Rating: 7.7
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 2
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The vacation home itself is roomy the beds are comfortable alot of outside sitting suitable for a family of 12 fridge in man cave didnt work the main fridge leaked and seemed to shut off and on so we used the deep freezer to keep drinks cold there wasnt a broom or mop as we are used to being able to do a little cleaning during our stay we ran out of water our last day so morning showers and brushing teeth was limited garden tub didnt get hot water but other than those issues its a great place to book the pictures doesn't do any justice it actually looks better in person

168 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

169 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabins USA was extremely easy to work with. I would use them again. Cabin was great for our family of 4. Good location off the strip but close enough to get to attractions easily. The cabin was clean and well furnished. It could use some basic maintenance updates here and there (broken knobs on cabinets, kitchen light needs repair, tear in screen around hot tub) but nothing that would keep us from staying again.

170 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a great family getaway in this cozy cabin! It’s in between downtown Gatlinburg and Pigeon Forge so we were able to visit both wIt’s ease. The cabin was simple. Nothing fancy, but it worked for us. We like to be out and about exploring. It was nice to come in and relax. The kitchen was stocked with dishes, but we brought our own paper products. There is a charcoal grill we used. You’ll need a brush to clean it. The showers do not drain properly. There should be an outside light near the grill. Night caught us grilling and we had to use the light on our phones to see back there. It is also humid upstairs. The thermostat is downstairs and it is nice and cold downstairs but the air doesn’t flow well to the top. Overall, we had a great stay. We used the express check in and out service.

171 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The parking wasn’t too bad. We took our jeep and backed it in. The other two cars just parked up top along the curb. It worked out very well actually. The beds were amazing. The cabin stays cool. The drive into downtown Gatlinburg was less than 10 minutes. There was also a grocery store very close as well. We were all highly impressed with our stay. The view was great, especially for the 4th of July! Thank you for an easy check in as check out. We will definitely be back.

172 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

173 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 07/03/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

174 of 1120 Guest Review

Guest Rating: 8.4
Stayed on 07/02/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 4
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Beautiful view! The outside decks needs some TLC. Bears added some additional excitement and entertainment. Very comfortable for a big family like ours.

175 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 07/02/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There were water pressure issues and a shower door that didn't work but maintenance was very responsive and the guy that came out was as nice a person as you could ask for. The indoor pool lost a considerable amount of water over our three night stay.

176 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

177 of 1120 Guest Review

Guest Rating: 8.4
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Everything was fine, But we had little worms crawling on the floor. Other than that it was good.

178 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stay at cabin serenity was great, it was nice and clean. Minus a few things like hair in the tubs sofa sleepers both were broken but once we called to let the office no the issues they sent someone out right away to take care of them. They brought us to brand new queen size blow-up mattresses, and the theater TV had stopped working but all it was was the batteries were dead they also brought us out brand new batteries and checked the downstairs bedroom TV and found out someone stole the TV boxes but other than those small things we loved the cabin and would most definitely stay there again. I would just recommend that maybe getting to new sofa sleepers would be a good idea and a TV box for the TV downstairs..

179 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
While the cabin itself is very nice, the cleaning that you pay for needs improvement. The floors were filthy. Our feet were black!

180 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was perfect. Our reservation process was smooth from start to finish. The cabin was just as described and the location provided the peace and quiet we were looking for. We hope to return again soon!

181 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great, our family enjoyed the stay.. The staff were excellent and housekeeping was prompt when we called for our Cabin to be cleaned.. The only negatives to our stay was tv entertainment for downtime and the smell of sewage.. Tv’s need to be updated with either smart tv’s or Roku sticks or something for you could only watch very few channels on satellite. We will definitely stay with Cabins USA again.

182 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall a great cabin, only a few issues. I couldn't get connected to WiFi until the second to last day, not really a big deal. There are no big pots in the kitchen, so if you want to make a large meal plan accordingly. The view is amazing and it is so close to Dollywood and Pigeon Forge attractions. I would stay there again, it was the perfect size for our large family.

183 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin is definitely secluded although the driveway is tricky to the point of being dangerous. The incline of the driveway to the cabin as well as the gravel lane from the road is one way. Cabin itself was very nice and clean. Could have had a few more amenities for the number of days rented. Microwave needs repaired.

184 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at the river cabin was great. The cabin is very cute and just the right size for two people. Sitting on the porch watching the rapids was so relaxing. We’ll be back for sure. Sherri

185 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 07/05/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 5
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 8
Would Recommend Property: 10

186 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We came in for a girls trip, we loved the location and the cabin. It was very homie! Beautifully decorated. However upon arrival we found large crumbs all over the floors and the nightstands in the downstairs bedroom. In the downstairs bathroom a used hand towel was laying on the sink. There was also an empty box of crackers underneath one of the seats in the media room. In the upstairs loft bedroom there were candy wrappers beside the bed, also the tv in the loft bedroom had no connection to be able to watch tv. This cabin is suppose to sleep 8 so you would think there would be enough silverware for that many people but there were only 3 forks! The windows had tiny handprints all over them where they had not been cleaned. We had to wash a couple blankets because they smelled terrible. The light fixture in the kitchen was hanging off the ceiling and a few cabinet door handles were broken. We made the best of our stay. Thankfully we had brought our own disinfectant cleaners and used those on the bathrooms. I just think when you pay what you pay to enjoy a stay in a cabin it would be a little more clean! I had higher expectations.

187 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

188 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Honestly the most beautiful place I have ever stayed at,and I have been to Pigeon Forge /Gatlinburg with this stay my 3rd time and this Castle exceeded all of my expectations.I didn’t even want to leave.Sitting outside with a cup of coffee overlooking the mountains and watching the sunrise was everything it was so peaceful.Spacious for the whole family the pool was also a plus especially for my kid’s they loved it.Walk-in shower in my bathroom was amazing.I can go on and on it was truly amazing and breathtaking.If I ever come back I would definitely stay there again.I have 0 complaints from beginning to end.

189 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

190 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

191 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Such a lovely cabin in a great location! Beds were super comfortable! The TV is a little wonky in the living room..had to give it a good little smack to stop it from flashing. We loved the pool table but found it difficult to play at times due to the smaller room that it is in. The bunk beds upstairs were a nice surprise! Overall, I would definitely recommend and stay again.

192 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful! Beds were comfortable surroundings were gorgeous and hot tub was hot and ready... my only issues with this cabin was there was no remote controls for the livingroom TV so we could not watch it unless we got a chair to get up there and power it on and try changing from there. It is also in bad need of new livingroom furniture (the couch mainly) it sunk in badly and the back was broke! None of this would stop us from using this cabin again. No instructions on where the pool was and the one we found had no parking area to park in.

193 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location was fabulous!! Very quiet, relaxing. Cabin was clean, very spacious wonderful kitchen. The amenities was very generous and family friendly. Loved River Paradise. Would love to get our families lined up for next yr.

194 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 07/08/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 9
Would Recommend Property: 8

195 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family of 8 stayed in River Pleasure. It was beautiful and we felt very safe during our stay. Being on a creek was a huge plus. The teenagers loved swimming in it. We would definitely love to stay here again.

196 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

197 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and location. Only a couple of problems. In the upstairs bedroom the sheets kept coming off and the mattress pad underneath was not very nice looking so I would get a new one in there. The upstairs shower doorknob is falling off. And the deck was dirty. Other than those things we LOVED staying in Aprils Diamond and would stay again. Also we got to see a BEAR by our cabin!!

198 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin for the price! We were excited to have a jacuzzi and a hot tub! Except the hot tub was way too hot and it wouldn’t cool down, and it was a smaller hot tub than what was shown in the photos. The location of the cabin was great! Only thing that was a little annoy was that if we wanted to go into town we had to drive an extra 20 minutes to wherever we were going to get off the mountain. The only thing I would suggest is to not share the address, but share the general location of the cabin on a map. That way people have a better idea of how their trip to the cabin is going to be like. But everything else was great! And we will definitely come back again one day!

199 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 07/05/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was very clean and pleasant. No issues. Only thing possible to improve was the hot tub didn't work really great - cloudy and jets didn't have much pressure. Driveway is a challenge, but manageable. Better check your brakes and transmission prior to coming here. Overall the stay was nice. Cabins USA tacks on a LOT of charges, so be sure you look around and compare before booking.

200 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/08/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

201 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/05/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our much needed stay at the Majestic View was extremely satisfying. The location was just far enough away from downtown area, but was only a quick trip to the strip. The cabin was clean, spacious and had something for everyone. The hot tub did leak overtime, but was able to quickly refill it and heat it. We have and will continue to recommend to all our friends. Would like to come back again soon!

202 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
love the cabin and location. got a chance to see a bear wow. it was amazing, will book again and again.

203 of 1120 Guest Review

Guest Rating: 7.8
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 5
Comfort: 2
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Loved where the cabin was located the cabin was really nice just a few things that need to be seen about.. the mattress needs to be replaced on the bed the jets in hot tub on deck didn’t work there was a mouse behind the fridge and the windows above the fridge appear to be leaking maybe need to be recaulked only reason I noticed that was cause I use to install windows so that kinda caught my eye other than those few things loved the cabin and where it was located nice peaceful quite will be booking again another cabin possibly in the fall with cabins USA

204 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay in A Bear Encounter.

205 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and location

206 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

207 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Rays Inn was wonderful!! I was a bit nervous because I had never booked with CabinsUSA... but booking was very easy. I reserved online by paying for one night. Then paid the rest the day of check in. Could have finished everything online instead of going to the office, but the early check in email was going to my junk file and I didn’t think to look there. We stayed for 4 days. It was everything we needed, very comfortable, very spacious for 4 people. 2 BR 2 BA 2 Stories 2 balconies. Came with a hot tub on 1st level deck and grill! Check out was easy... all I had to do was send a text and lock up!! Simple!! Would definitely book again!

208 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

209 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/09/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was everything I hoped for and more. My fiance and I had a great time. The cabin was ducked off by its self couldn't see the other cabins unless driving by which made us able to relax play music loud as we wanted and enjoy ourselves more.

210 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

211 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The house wasnt clean on arrival, had to have staff come to clean. Beds were made and towels were folded but grime in kitchen, dirty oven, filth in corners of bathroom and thick dust everywhere. Staff came next day and cleaned sufficiently. Hot tub was drained and cleaned but sediment and silt from well water making the hot tub unusable. Location was perfect, decoration beautiful. Many furniture pieces are adorable, others need updating like sink and stove.

212 of 1120 Guest Review

Guest Rating: 7.9
Stayed on 07/09/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
We loved the cabin itself and the location. However, all the water in the cabin smelled like rust. The water in the bathtub, shower, and all the sinks. It’s that reason alone we will pick another cabin with CabinsUSA next time we stay.

213 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/06/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall great stay! There were a few details about the cabin that should be noted and attended to. The appliances are very old and outdated and especially the refrigerator needs to be replaced right away. On our very first night in the cabin the refrigerator got completely warm and wasn’t even the slightest bit cool. We didn’t notice until it was too late and had to throw away some food. It also leaked water into the floor several times resulting in a huge mess. The issue finally resolved itself as it didn’t happen again but I’m sure it will in the future. Also the plumbing could use some attention and maybe a larger hot water heater. There was never enough hot water to fill the jacuzzi tub in the bedroom. We bought groceries intending to grill out but quickly discovered that wasn’t going to happen. The grill is very very dirty and smells terrible and we could not get it to light. The screened in deck was great, we enjoyed it and the hot tub very much however several of the jets in the hot tub didn’t work. Just a few minor issues that needs some attention. Will definitely use cabins USA again but probably will not choose this cabin for the reasons listed above.

214 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5

215 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/06/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Had a wonderful time as always. This is our 3rd or 4th stay with CabinsUSA. Great places to stay. We would definitely recommend to anyone. See you next time!

216 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin and the views! We cooked all our meals there. The kitchen has everything. We went hiking, tubing in the creeks, and rented a boat at Douglas Lake. We drove thru Cade’s Cove and saw three Black Bears, and drove to Newfound Gap and Cherokee, NC. We got so many pictures. The local grocery store was close and very nice too. We will definitely be back!! Thank you for everything!

217 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed for 7 days and 7 nights while my son played in a baseball tournament at The Ripken Experience. The cabin was just the right size for my family of 4. My kids enjoyed having the whole upstairs to themselves, while my husband and I had the whole downstairs to ourselves. The hot tub was fantastic, but with 3 of us in there together, it overflowed. The view was amazing; however, there is only 1 viewing area not blocked by the trees. It worked fine for us seeing that my husband and I were the only ones who sat and enjoyed the view from the porch. My only complaints are that the dryer squeaks really loudly while running, so we couldn't dry clothes while we were sleeping. The appliances need a serious upgrade, especially the refrigerator since it doesn't close properly. The coffee pot was disgusting. Even after cleaning it, we refused to use it. My husband ended up buying a $10 coffee pot from Walmart and leaving it in the cabin for the next guests. The mattress in the loft area is on a slant. My daughter said it was comfortable but she felt like she was going to roll right off at night. The bed downstairs was super hard, so my husband bought me a 1 and 1/4 inch foam mattress topper to make my week long stay more comfortable since I have scoliosis and woke up in pain after just 2 nights. He slept just fine on it, so to each their own. My biggest recommendation is that wifi gets installed since cell service at the cabin is extremely limited. We only had enough service to make a call or send a message if we were sitting on the porch. The outdoor garbage lids need to be fixed. We had a bear visit our neighbors the first night there, and he got into our trash as well since we had no lids to close. They looked like they had already lost that battle to a bear. Overall, I loved the small cabin and enjoyed our stay. The few minor inconveniences, didn't stop us from enjoying our vacation.

218 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 6

219 of 1120 Guest Review

Guest Rating: 6.3
Stayed on 07/06/2020
Ratings:
Booking: 6
Staff: 0
Cleanliness: 6
Check In: 6
Value: 7
Comfort: 8
Check Out: 6
Amenities: 7
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The only thing that could have been better was in the downstairs bathroom, there was no hot water in the shower. Upstairs was great. The location was great. Not so far out that you couldn't just run to town if ya needed something!

220 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful place, easy check in and out. Be careful, bears ventured up to our cabin 2 different days, which I found really exciting 😀. View was just gorgeous. Perfect location, our only problem was the steep rocky driveway. We were driving a 2019 traverse and 2 different times didn't think we were gonna make it up. Best to not come in on your first night after dark.

221 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We just left the Swimming Hole after a four night stay and had a great time!!! We did need to add water to the pool each night but that wasn’t a big deal since the hose was right near it. The kids had a blast in the pool and with all the games upstairs. The upstairs was hard to cool because of all the heat coming in from windows but didn’t seem to bother the kids. The cabin had everything we needed and more. We definitely want to come back!!!

222 of 1120 Guest Review

Guest Rating: 7.0
Stayed on 07/02/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 5
Check In: 8
Value: 6
Comfort: 5
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This is a great place if all you are wanting is a place to sleep and shower and convenient place to Pigeon Forge. The cabin itself was outdated and somewhat clean, it had not been dusted in a while and both the front porch and deck were extremely dirty, not at all inviting. The stove was an issue; we finally got 2 elements to work. If you are wanting a cabin in the woods this isn’t a place for you, from the deck you are looking onto two other cabin decks; no privacy for the hot tub. It was ok for the price and what we needed it for, a place to shower and sleep.

223 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

224 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect for a weekend getaway. Great water pressure, comfortable bed. The hot tub was a fantastic way to end our day of hiking. Secluded and quiet - will definitely come back again!

225 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

226 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Had blood stain on 1 pillow, pictures on internet made cabin look more modern that it really was.

227 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved everything about this cabin! It's really nice inside and outside.

228 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The catch of the day day was amazing. When we arrived, it was very clean. There was toiletries in bathrooms. The views from the deck were great. It is close to pigeon forge and Gatlinburg and any attractions you want to visit. The only things we didn't like which were very small. There was no blow dryer so bring your own. And the grill in pictures has been replaced with a 89 dollar Walmart special that burns everything. Otherwise this cabin is awesome and we look forward to returning in the future.

229 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

230 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was delightful and in the perfect location. It is about five minutes from town. It may be a good idea to update pictures on the website as there is longer a whirlpool tub as advertised but instead a double shower.

231 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very Nice Cozy Cabin!!
The hill to get to the cabin, is a steep one!!
Enjoyed the stay!!
Cabins Usa #1!!

232 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin only real concern was hole in one of the deck boards the grill being too dirty to use and the upstairs ceiling light didn’t work

233 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issues we had, WiFi, tv, or dryer didn’t work. We only had one trash can so that was difficult.

234 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect place to stay..only thing missing was a iron box for clothes.

Thanks
Puneet

235 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

236 of 1120 Guest Review

Guest Rating: 8.1
Stayed on 07/09/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The overall stay was great. The air conditioner went out and it took a technician about 3 hours to show up. Also the bathrooms were not clean to my standards. Other than that the cabin had all amenities needed. Will book again

237 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
PERFECT!

238 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time was disappointed the hot tub couldn't have gotten fixed so we could have used it great location

239 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
i had a wonderful experience
everything thing was clean

240 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/08/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

241 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The pictures do not give the cabin justice. The location to everything was perfect and the size of the cabins works more for those with groups less than 5. The size of the living room was decent but it was very cozy. Doesn't have the greatest view but you can see the fireworks from Dollywood just pass some of the tree line. The bedrooms were very comfortable. The parking is a little weird, but its better if you back into the spot versus trying to pull in. Great cabin all together! We will be back in Tennessee in May and will definitely will be using Cabins USA Again!

242 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8

243 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my friends had a great time in the cabin and will definitely be booking another stay through Cabins USA!! Everything went perfectly!

244 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
All around the place was great. It could benefit from some wifi and maybe a few games. It does need a new fridge. It didn't get as cold as it should have been so it probably needs to be replaced. Other than that great place.

245 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was beautiful. Super fun game room for the kiddos and even adults when all is working. Check in and out process super easy. Definitely not the best cleaning crew. Had everything you needed except cutting board. Great view and pretty secluded yet close to everything.

246 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved the Quiet Time house. It was very clean and had everything that could be needed inside the home. Beds were comfortable and the dining room table was big enough for 8 adults to play poker. We enjoyed the hot tub also. If you like staying in Gatlinburg, this house is near all the hustle of downtown, but not too close. We had a great time. Also, we saw a black bear walking around the house several times. I think he’s a regular there.

247 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

248 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

249 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great cabin in a great location! There was some trash from previous guests and the floor needed a good vacuuming, but all in all it was a very nice cabin. Would recommend tv’s in the bedrooms as ours on the main floor didn’t have one.

250 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/07/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

251 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Short and sweet, my only complaints are it wasn’t a cabin, it’s a house the company bought to rent out. There is no paradise view. I expected to be on a mountain top looking over the city. ***the hot tub looked like it hadn’t been cleaned all year. It was green and the filter was black. I should have called and complained but I’m just not that guy. Instead me and my crew cleaned it ourselves ina couple short hours and had it looking crystal clear so we could enjoy. Other than that it’s a 10/10 place to stay.

252 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

253 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

254 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was great. Location was perfect, house was clean and stocked. We had a few nats but nothing major. Hopefully the staff got rid of them before the next guests.

255 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/12/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really like it nice an comfortable an you love the little creek

256 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

257 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6

258 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

259 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I had such a wonderful time up there. It was peaceful and pleasant. The landscape was amazing and the cabin was awesome. Also the neighbors were very nice. We plan on coming back very soon and renting a larger cabin so the rest of my family can enjoy.

260 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

261 of 1120 Guest Review

Guest Rating: 8.1
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin itself is beautiful but the location was a bit of a disappointment. The neighboring properties are very close to this cabin and as a result we heard the local residents on their 4-wheelers and loud music until at least midnight every night of our stay. Window handles were not installed and as a result we were unable to open the living room windows. For those with Gatlinburg in mind please be aware that while it is only 10ish miles from the cabin it is over 40 minutes away due to traffic. Beds are firm memory foam and comfortable. AC works phenomenally!

262 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was exactly what we expected based on the description and pictures on the website. We enjoyed the location and the proximity to Great Smoky Mountains National Park. The kitchen was missing a few key housewares but we got creative and did without (i.e. no baking sheet, measuring cup, or steak knives). We received a call from CabinsUSA on the day of check-in that the oven was not working and would be fixed the following day. This did not take place so we were without an oven all week. Luckily, we were able to plan our meals accordingly. The kids thoroughly enjoyed the hot tub and game loft. I loved the convenience of having a washer and dryer on site. Wifi is available but needed to be restarted a few times. Cell service can be spotty, depending on your carrier.

263 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/11/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. The view was amazing. Cabin was comfortable and had everything we needed. The only thing I noticed that probably needed addressed is ring around the top of the hot tub. Not a huge deal for us but it is noticeable. Thanks for a great stay. We will definitely use you folks again

264 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean, well appointed and the view was spectacular. You feel as though you are the only occupant of the mountain! The master bedroom view was out of this world... I found myself wanting to stare all day. We will be back here for sure!

265 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first outing as a family In a long time. The cabin was awesome the atmosphere was great it was very clean and we really enjoyed being there. The Bella Casa was exactly what we imagined and it was very enjoyable. We are already planning our next cabin stay hopefully it will be as great as this one was.

266 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/05/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The location and cabin are great. The rugs on the floor were dirty and throw rugs need replaced badly. Checking in and out were a breeze. Definitely would look at staying again.

267 of 1120 Guest Review

Guest Rating: 6.9
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 0
Value: 3
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
It was hair located in the tubs bathroom, check in process was suppose to be easy and sweet but it was everything I wasn’t expecting

268 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have already told everyone I know about you guys! Top notch all the way!! I can’t wait to book with you guys again!

269 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love it

270 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great property! We loved our stay! There were only a couple of small things about our stay that were bothersome. The temperature upstairs can be inconsistent than the rest of the house. Sometimes it feels stuffy at night time, even with the ceiling fans going. It would be nice to mention the control for the light that is high up and shows out the window upstairs is downstairs. We had a difficult time finding it the first night. The bed upstairs is quite high, maybe offer a step for those who are vertically challenged. Everything else was great!

271 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

272 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

273 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property is great. Close to everything and convenient to get in and out, but it's still secluded enough to feel like you are separated from the main drag in Pigeon Forge. The booking/reservation process and check-in/check-out process were very easy. The cabin is exactly as advertised, and the photos are accurate. It was the perfect size for our family of 5 (including 2 teenagers), and the downstairs is a great area for the kids to have their own space. The staff at the rental center were very nice and helpful with suggestions about things to do while in town.

274 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very much on top the best view this cabin is perfect!!

275 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 07/02/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Overall our stay was very pleasant. The cabin was roomy enough & had spectacular views. There were a few issues though:
1) Dishwasher had standing water in it when we opened it to use the first time & it smelled horrible. (We called in a maintenance request & someone came after a few hours to fix it.)
2) No liquid dishwashing soap was in the cabin, only powder. Since we couldn't use the dishwasher right away, it was hard to wash the dishes. (The maintenance man wound up giving us some liquid soap.)
3) Upstairs the AC return vent was covered with dust. Not a big issue, but it didn't look good.
4) Several light bulbs throughout the cabin didn't work. Again, not a big deal.
5) The water went off twice while we were there. On Friday afternoon, the maintenance guy was there to look at the dishwasher & the water pressure was fine. Then about 30 mins later it went off while we were cooking supper. It was off for several hours. Came back on & then in the early hours of Saturday morning it went off again, and again was off for a few hours. I understand that it wasn't just our cabin that was affected (since I talked with several neighbors). What frustrates me is that even though I called in repeatedly to both the maintenance & main lines, I never received a call or email or text back from CabinUSA letting me know what the issue was or an ETA on when it would be resolved.
6) No ice maker - again, not a big deal, but it would have been nice to have known that beforehand. If it had been listed in the online description, then we would have bought ice when we stopped to buy groceries on the way to the cabin. Instead, I ran back out the next morning to pick up some ice.
Despite these issues, we would stay in the cabin again.

276 of 1120 Guest Review

Guest Rating: 10
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The best vacation ever!! Our cabin was absolutely spotless and beautiful. Cabins USA was very responsive to anything we needed...we were right next to a gorgeous pool. So impressed with this company and their property...will be our yearly vacation spot from now on!

277 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will definitely be back, it was everything me and my family needed for a vacation, the entire cabin was clean and beautiful. THANK YOU SO MUCH!!

278 of 1120 Guest Review

Guest Rating: 8.8
Stayed on 07/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This property is beautiful. It was clean and well maintained. Checkin and check out procedure is very easy. The cabin had everything we needed for a 5 day stay. The biggest negative about staying there is the location. It took us 20-30 minutes to get to the main strip. The road is very narrow with many up and down loops. There are a few places where the road is cut out for drain lines in which you have to slow down to keep from damaging your vehicle. A small car could navigate the road ok but a large truck or SUV has to drive much slower because when you meet another vehicle you have to navigate the road so that both vehicles can pass by. Other than that we really loved the cabin. We don't plan to rent it again just because of the location. If it had a better road to it we definitely would.

279 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

280 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The only thing I was not satisfied with was the dryer, it didn't work. So I was not able to dry my clothes.
Company Response:
Thank you for your feedback from your stay at Cuddle Creek Cabin. We are happy to let you know that the dryer has been replaced! We hope you can plan another stay with us soon; thank you for choosing Cabins USA!

281 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booking with Cabins USA was an overall wonderful experience. The cabin exceeded our expectations and there was something for everyone in our family to do. It was close to everything, therefore we didn’t have to sit in the car for long periods of time which is outstanding when having kids. Our family will definitely be recommending Cabins USA to others!

282 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

283 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

284 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent

285 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great overall. We did have a few issues, one being the dishwasher leaked all over the floor so we just hand washed the dishes we did use. The theatre tv had some WiFi connection and volume issues a few times but we were able to manage and watch it a a couple nights. Some of the kids slept down there in that room and the second bedroom. The cable didn’t work in the downstairs bedroom other than a few channels, but other than that it was an amazing stay. We didn’t contact staff because we were mostly out touring our entire stay and were only there at night mostly. We cooked breakfast a few times and dinner on the grill once while at the cabin. Definitely enjoyed the hot tub. We would definitely recommend Cabins USA and will stay with them again in the future. Our first trip will now be the first of many for our family.

286 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was wonderful and the view was amazing!! It would help future renters to have A book with local information and the wifi password in it because when you have kids wifi is important! The front door sticks just fyi. There is A cute family of wild turkeys that comes thru the yard everyday. We enjoyed the cabin especially during the pandemic we hung at the cabin a lot more!

287 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/12/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My only question is we couldn't regulate the jacuzzi temperature or on/off power.

288 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing i would change is the master bedroom getting some blinds. Because that sun is torture early in the mornings. Other then that everything was perfect! And the best view ive ever seen.

289 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall, this cabin was a great stay and we will definitely be staying here again. The only negative thing about the cabin is that the hot tub didn’t get very hot and the cabin gets a little warm. Be sure to use the fan next to the bed in the upstairs bedroom!

290 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have found our new favorite place to stay! We will be back again and again. Absolutely spectacular all the way! And the saw blade stuck in that one line tree is hilarious so please keep it! Beds were comfortable and the pillows were soft, the hot tub was clean and easy to use and enjoy. The grill was perfect for our steak dinner and the little hanging chair in the downstairs bedroom is perfect for relaxing with a book! Thank you for a perfect getaway!

291 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our vacation was amazing. The cabin was very clean and exactly as pictured. Online check in and check out was easy. We thoroughly enjoyed our stay and would recommend this cabin and Cabins USA to our friends and family.

292 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was absolutely beautiful; my kids’ excitement when we got in was worth everything penny. The only issue is the location; found the directions very confusing and the side of the road is unguarded and STEEP. Very scary and almost impossible to find at first. Once we settled in though, it was clean and comfortable. Oh, and we did see a bear on the way down the road one day so be wary of letting children or pets go out unsupervised. I would definitely do it again!!

293 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 06/22/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay at Saw n Logs. The cabin was absolutely beautiful. We hope to come back soon.

294 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location!!!! Great cabin 5 king bed and 5 bathrooms!!!! We needed more trash bags and forks but other than that EXCELLENCY AT ITS FINEST!!!

295 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/13/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay at the cabin and look forward to coming back! The kitchen was fully stocked with appliances and cooking utensils. The hot tub was great and we enjoyed the pool table and arcade game. The internet worked well too. We were very close to lots of the sights and enjoyed taking in the fire every morning. Highly recommend cabins USA

296 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 07/12/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Please have the upkeep checked Alittle better....called maintenance to tell them about a few problems and got no answer but got voicemail...left a message and never got a call back??...kind of disappointed about that....the clothes dryer makes an awful squeaking sound needs fixed....the hot tub lights dont work....the door handle on the upstairs door to the balcony is so loose it’s hanging almost falling off....the ice maker barely works.....the pool table is so uneven it’s almost not worth playing on....dont get me wrong had a great stay there....it’s all simple things to fix....just no excuse not to get called back by maintenance for the last 2 days we were there....thank you

297 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

298 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

299 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about the cabin was pretty great. Only problem we had was the shower until we figured out the water works backwards (hot is cold and vice versa). Otherwise we really enjoyed our stay and was a great place to spend our honeymoon.

300 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The gas grill needs new burners.

301 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

302 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

303 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
On the 3rd floor shower took along time to get hot water and we didn't have wifi like it said that we do and not very many channels on tv ...but everything else was really good

304 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

305 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 8
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

306 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

307 of 1120 Guest Review

Guest Rating: 8.6
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Upon first look, we loved this cabin. Great parking. Secluded.
But we did not like that the screened porch didn't have a real door or enough lighting. There was a electrical box within reach of our children so my father (AEP electrical engineer) had to fix it where my kids couldn't get their hands on the wires. The floor in the downstairs bedroom is buckled from water damage. Mold on bathroom ceiling. Dishwasher was broken. Upstairs bed was hard like sleeping on pallets.
No futon as pictures show. Upstairs bathroom door doesn't close correctly. Ceiling in Living room next to front door leaks. I assume from the upstairs bath. We also had someone show up unannounced at 8 am to cut weeds. When on vacation I would rather not be awoken by weedeaters.

308 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 07/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7

309 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/12/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

310 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was incredible and the view was breathtaking!! The cabin was clean and the process to check in and out was super easy. We especially enjoyed the cabins theatre, pool table and hot tub! Our stay was extra special because we saw a mama and her cubs and we loved every minute of it! Thank you we will be back for sure it was so relaxing.

311 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

312 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice....great location....easy access to everything.....there was a couple cleaning concerns the cabin was very dusty and when we arrived there was a dirty wash rag and a used razor in the shower....but it was nothing that will deter us from using Cabins USA again

313 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 07/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The only issues we had with this cabin is the parking and there wasn’t enough dishes to cook for a family of 8. The pots and pans needs to be a little bit bigger. The kitchen was also small if you was doing anything in the kitchen and if someone was coming up stair they would run right into you. We also had issue with the televisions. The remote seems like they didn’t work for the certain televisions. We couldn’t watch T.V. in the living area because we couldn’t figure out which remote works and we couldn’t turn up the volume.

314 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great! We had another cabin next to us but when you stood on either deck you couldn’t even tell you had someone next to you. The views were fantastic! We were close to both Gatlinburg and pigeon forge. We will definitely be back!

315 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place. Convenient location. If I had to say anything negetive it would be no WiFi. But we have unlimited data on our cell phones so even that wasn’t a problem. Will definitely book again.

316 of 1120 Guest Review

Guest Rating: 7.5
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 5
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Cabin was very clean but needed upgrades! The blankets were so worn out we had to go buy blankets. It was simple things that could be taken care of nothing major. The downstairs pull out bed was broke but we called and maintenance brought a brand new blow up mattress immediately! We never could get tv to work in master bedroom and never could get another phone call through to main office. The decks really need stained and the driveway is very hard to get out, we used neighbors to turn every time. No Mountain View you are in mountains but trees and road is view, still ok! We really enjoyed our stay and just ignored the little things kitchen was well stocked with anything you need! Loved having upstairs and down! Just needs upgrade!

317 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

318 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome everything was exceptional

319 of 1120 Guest Review

Guest Rating: 8.3
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

320 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great! I didn’t give it all 10’s because it could have had a more intense cleaning, (some cobwebs, dusting,) however, it was still a wonderful stay! I would recommend this cabin to others.

321 of 1120 Guest Review

Guest Rating: 6.6
Stayed on 07/13/2020
Ratings:
Booking: 7
Staff: 6
Cleanliness: 5
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 5
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7

322 of 1120 Guest Review

Guest Rating: 8.5
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 5
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My family and I absolutely loved this cabin. We do plan on returning, maybe next year. Check in was a little slow but there was only one lady working because of covid.

There were a few things that could be fixed. The beds weren't very comfortable, the balls get stuck in the pool table, the air hockey table has a couple places that had no air flow, the arcade machine joystick didnt work very well. And the wifi was absolutely terrible.
But these little things did not stop us from enjoying our vacation.

323 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

324 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property is well taken care of. It is close to the outlet mall and other activities. There is a pizza place within walking distance of the cabins. This cabin is located very close to other ones.

325 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay Love the cabin and was very nice and co.fortable.

326 of 1120 Guest Review

Guest Rating: 7.8
Stayed on 07/13/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 5
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8

327 of 1120 Guest Review

Guest Rating: 8.8
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

328 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only complaint I have would be that the elevator was down for 2 days and we were on the 7th floor. I have a 6 year old and a 3 year old I had to carry up and down 7 flights of stairs as well as my mom has a very injured knee and it was very hard for her to climb all those stairs.

329 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here with our two young kids and it was perfect! The view was amazing and it was nice to be far away from town to enjoy the quiet! We stayed here the past two years and will definitely be back!

330 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

331 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

332 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
An absolutely beautiful cabin that is away from everything, yet close enough to enjoy the area! Cabin is very clean and inviting. The only concern I had was trying to get hold of the management company when we came back one day and the power was out. Called four times and left two messages with zero response or call back. The power eventually came back on, but my question to them was to find out who to call to see how long it would be out. Other than that, it was a wonderful time, and we will definitely re-book!

333 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely beautiful home, great location and amazing views!! We would highly recommend Hideaway Dreams!!!! A few things to remember Though would be to bring dish towels, hand towels and ice! Also the loft area in the one bedroom should only be used for small children as it is very tiny.
We had a wonderful week and would definitely book again!!!

334 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was AWESOME. The cabin was very clean and well decorated. It was the perfect country setting out in the woods. We will definitely be back very soon. Thank you for a great stay.

335 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great!!! It was in a great location and beautiful view! Loved the ability to check in and out on line, it made it quick and easy.

336 of 1120 Guest Review

Guest Rating: 7.7
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We had a few issues, couldn’t find the remotes for the televisions and then when we did they had no batteries.

The windows were very dirty.

Online the cabin looks secluded but when we arrived we realized it was not.

We had 12 people in the cabin and no garbage pickup.

We enjoyed our stay and the critics are only to let you know.

We would stay again.

Kindest regards,
Sharon Myers

337 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great and the view was beautiful! We saw 5 bears right outside our window! The cabin location is away from the hustle and bustle, so it does create a bit of a drive if you're wanting to go out to eat or shop. Overall, we had a great time and loved the cabin!

338 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Repeat customers, always a wonderful stay. Always clean, comfortable. Might not be a bad idea to tint the upper windows in A Moonlight Ridge, very hot upstairs in afternoon but does cool down fairly quickly at sunset. We always leave extremely satisfied with our stay and the staff is excellent

339 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We highly recommend River Edge to all! The cabin was BEAUTIFUL! Everything we needed was there for us! We came to play in a softball tournament, 2 families stayed at the River Mist Resort and the rest of the team was jealous! I’ve have many family and friends message for information from the pictures they have seen. We miss it already, I’m not sure when but we will be back to play in the creek and catch fireflies! My kids asked to go back to the cabin during a few visits to other attractions.

340 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was absolutely beautiful!

341 of 1120 Guest Review

Guest Rating: 8.0
Stayed on 07/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 5
Location: 3
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The property was cozy but the water in that area is terrible! It smellls like rotten eggs and it made the hot tub look and smell dirty. I will make sure I request to not have a property ran off of well water next time. Other then that it was cozy. I was not pleased with the location

342 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/16/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Property was great with good location and lots of space for everyone. The only complaint is the pool area. It just needs to be bigger in comparison to the resort or more than 1.

343 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin met my expectations! Everything thing was clean and nice. I would request the same cabin again for a weekend get away for two.

344 of 1120 Guest Review

Guest Rating: 8.4
Stayed on 07/16/2020
Ratings:
Booking: 10
Staff: 2
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was pretty good EXCEPT no wifi and upstairs toilet issues. Lightning struck it the first night and were without the entire trip. The upstairs toilet wouldn't work the 1st night or 2 but after a little TLC we were able to use it. Fix these 2 issues and this cabin is the PREFECT GET-AWAY!

345 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was perfect for a family getaway. We arrived on Friday night and never left till Sunday morning. It was a great place for us adults and a few adult children. We would recommend this to anyone who wants to just relax. It's in a community of cabins, so its not secluded, but it's private enough to enjoy.

346 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family really enjoyed our stay at Bear Cove Lodge Cabin. There was plenty of space for everyone in this 6 bedroom cabin. The couches let out to beds and that gave us additional sleeping spaces. The game/theatre room was the main attraction for the 10 kiddos we had. The bedrooms were comfy and roomy. The bathrooms were nice size. Nice size decks. Late into the evening the adults spent a lot of time out there chilling out. The living room/dining area was big enough for our family to sit around and play our games. Having two refrigerators was great for the amount of food and drinks we had.
Once we arrived and I seen how close the cabins were together in the Cul-De-Sac I was a bit concerned about the noise level from neighboring groups but it was not a problem at all. The resort swimming pool was another favorite of the kiddos. The restrooms at the pool were clean.
No complaints - only a couple suggestions:
1) Upgrade on the quantity and size of cooking pots and skillets. For a 6 bedroom cabins there were only two small handle pots and three skillets that were very worn. We had to go out and purchase a pot to boil lasagna pasta and skillet to ground the beef. There were no pot holders so we had to use the one dish towel to get things out the oven.
2) Check the batteries and make sure all remotes are working. We had to use some of our own batteries.
Overall a great place to stay, very close to main strip on Parkway!! I suggest you bring your own cookware.
We would definitely come back.

347 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/17/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

348 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
You will not be disappointed! This cabin was amazing! It was very clean also! We really enjoyed our stay and will definitely be back! Finding it can be a little tricky and make sure you back down the drive way also!

349 of 1120 Guest Review

Guest Rating: 9.6
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location to all attractions either way! This was a great cabin and the process to check in and check out was fabulous!! Will definitely use again!

350 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

351 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome place to relax.
You want to check the deck under the hot tub.No problem just cautious.
I did see a bear in the street next door.
It was a good time.

352 of 1120 Guest Review

Guest Rating: 7.5
Stayed on 07/16/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 4
Check Out: 9
Amenities: 8
Location: 6
Would Recommend Company: 9
Would Recommend Property: 8

353 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 07/16/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family LOVED this cabin. Something for the whole family!

354 of 1120 Guest Review

Guest Rating: 7.2
Stayed on 07/19/2020
Ratings:
Booking: 8
Staff: 5
Cleanliness: 8
Check In: 3
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I did express check in so I got a email with the door code. The code did not open the door when we arrived. It took 30 mins to get someone on the phone, they didn't seem concerned about my inconvenience. It was very hot outside and we had to wait an additional 30+ mins for someone to unlock the door. The road is very narrow and curvy. It takes a long time to get to main road making going out more of a chore. The cabin was very nice and clean. The pool was alittle smaller then I would have liked. You have to bring your own towels for the pool as well. The pool table room is very small making it difficult to play. Overall we enjoyed our stay and the cabin itself was nice when we finally got into it.

355 of 1120 Guest Review

Guest Rating: 7.4
Stayed on 07/18/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 8
Value: 5
Comfort: 8
Check Out: 8
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9

356 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Great cabin but disappointed in lack of a view.

357 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

358 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing Views to Remember was a phenomenal property!! We can't recommend it enough! 11 people, representing 4 families, and we all had PLENTY of space and loved every inch of it! The beds and other furniture were comfortable, the chalet was well decorated and spacious. The views were truly AMAZING and we saw bears twice in the mornings by the trash cans though they couldn't get in them! We heard a bear once at night when sitting outside on the balconies! The rocking chairs and porch swing were wonderful and we spent a lot of time out there. The game room was even better than we imagined, and everything worked! Tons of games on the arcade plus pool and air hockey and our favorite the car racing game! We had to fight the kids for it! The hot tub appeared clean and you could smell the chlorine so we felt comfortable letting the kids use it, even during this Covid crisis. It holds 4 at a time and was a huge hit too! We took movies for the theatre room but were so busy with everything else on our first Smoky Mountains visit and visiting with each other and playing games when were at the chalet that we never had time to try it! We got all of the tvs to work except for one of the bedrooms upstairs? It might have been the wrong remote, but we were tired and gave up so it wasn't a huge deal for us. The condo seemed clean, but because of Covid, we lysoled all the high touch surfaces and knobs, there were some sticky areas on the counters and some "gritty" coffee mugs, but we washed any cups before we used them. (we also saw two large roach type bugs downstairs once, but only once and only in the bottom floor bathroom shower) The coffee maker works, and there were wine glasses and a wine opener and other necessary items for cooking so that we wished we would have gotten groceries and cooked and eaten in more. There's a grill on the balcony too. There is a refrigerator by the game room downstairs too so you can have drinks up for the adults and down for the kids. Overall, I truly can't say enough about this chalet! We want to go back and would not stay anywhere else, but this chalet!!! And, next time, we plan to spend one whole day just staying there and enjoying its amenities instead of cramming in all of the other activities (which are only a 10 minute ride down the mountain)!! Ignore the bad yelp reviews (which concerned us until we saw this gorgeous place in person and saw it was as or better than the pics!!) Amazing Views from Cabins USA is the best rental property we have ever had! And, express check in was great too. The only thing I would ask is that you not ask for the front and back of a credit card and driver's license. We rent beach condos several times a year and have NEVER been asked to send such pictures. It is a concern for credit card and identity theft and is just not necessary. We are well-traveled and have truly never been required to do this before. I would also like some assurances that all of this has been shredded and deleted from your servers!! Thank you for your assistance and for a beautiful property rental! We hope to be back!

359 of 1120 Guest Review

Guest Rating: 9.9
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay however when we tried using the bedroom hot tub water leaked down into the kitchen and laundry room but other than that it was great!!

360 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

361 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

362 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I had an amazing time! Our cabin was so cozy and just perfect for us. We will definitely be coming back!

363 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/16/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

364 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

365 of 1120 Guest Review

Guest Rating: 8.1
Stayed on 07/20/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The property itself is beautiful and we ended up enjoying ourselves. It was the little things that kept adding up. The pictures on the site need updated from the upstairs viewpoint because the trees have grown but that was fine. The downstairs game room had a glow stick and a pretzel under one of the end tables. The dishwasher handle was broken so we couldn’t use the dishwasher. The fridge kept leaking water. I tried contacting maintenance but they never returned my call. The WiFi was out the entire time and we had little service so getting internet was impossible. We both work from our phones so WiFi was something we needed. When you’re paying so much for these fees and all of these things go wrong it starts to ruin your image of the place or company as a whole.

366 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/19/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 5
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Our family had an awesome time at this cabin!

367 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Easy check-in with the pre-check allowing us to go straight to the cabin. This was our second time renting this cabin with the family. Great place for a family vacation making memories. Beautiful view and close to other activities. Great time had by all.

The only complaints we had were the following:
1. The grill should be cleaned after every visit. We were planning on grilling out one evening and after starting the grill, there was a grease fire due to the build up of grease from several previous uses.
2. Would like to see the kitchen better stocked with common equipment......more paper towels, kitchen towels, kitchen sponge/scrappers to clean pots and pans, potato peelers, salt and pepper, and hand soap in the bathrooms. Most of the bathrooms, the soap was completely gone.
3. Check plumbing on top floor. There was some dripping right around the front door.

Thank you for

368 of 1120 Guest Review

Guest Rating: 9.3
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The location was great with respect to getting to Pigeon forge / Main road but I have couple of things to say about this property.

1. The 2nd floor bathroom leaks and the water was dripping in to the dining area. So we had to stop using the upstairs bathroom.
2. The main level (where there is a Kitchen), the bathroom leaks too but that leaks in to the bathroom of the down stairs. But the leak is not too much compared to #1.
3. The A/C unit downstairs was always on. We couldn't find the Thermostat downstairs but there were two (one on the main level and second one on the second floor). So I called the number and left a message but no one called me back.
4. Minor: We were there at about 4.30 (thinking check in will be 4) but cleaning people were still cleaning. By the time they finished it was about 5.45 - 6 PM
5. Also if anyone looking for a view then this property is not the one. It is in the middle of the resort and you will see many other cabins if you sit in the balcony.

369 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was so nice! Only issue, trash pickup. When we arrived both trash bins were full. We had no where to go with our trash. If it is an option, more frequent trash pick up or at least do a pickup in between guest.
Thanks again for having us!

370 of 1120 Guest Review

Guest Rating: 8.7
Stayed on 07/11/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved Serenity except we have a 1yr old who loved the stairs. A baby gate of some sort to prevent him climbing up and down would have been great but we managed. The only other point I would make is the kitchen needs a couple of large mixing bowls. Over all the cabin was perfect and very comfortable for 2 families to stay. The fact that 1 room was upstairs and the other downstairs was perfect when it was bedtime for the toddler because the entertainment was downstairs and the older kids could play while the baby went to sleep without being woke up.

371 of 1120 Guest Review

Guest Rating: 9.4
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My finance and I had a lovely time at this lovely home. This was his first time enjoying the great smokies of Tennessee and he loves it now like I do. I come every year. AMD now we can enjoy this together. The drive up is steep so be careful. We did see a bear but well worth that beauty to see that beautiful home. The king bed was so comfortable and we enjoyed the huge hot tub. Well kept up cabin. It's always a pleasure renting from Cabin USA. The staff is awesome as well

372 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

373 of 1120 Guest Review

Guest Rating: 9.0
Stayed on 07/20/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

374 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

375 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The bed was a little uncomfortable, your body sunk to the middle! Other than that it was a great experience and getaway that I enjoyed very much. I would highly recommend to anyone.

376 of 1120 Guest Review

Guest Rating: 9.2
Stayed on 07/19/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Kicked Back Creekside was a beautiful cabin and we loved it! It was also very clean, and not too far from town. It had a nice kitchen which was fully stocked with whatever you needed to cook a meal or heat up a snack. The wrap around porch and hot tub was a great place to hang out in the mornings and at night. It had a really nice game room which made our teenage son happy! We only had a couple of downsides. The upstairs mattress needs replacing desperately. My son said the one downstairs slept good. We did not have any wifi at the cabin which I reported the day we checked in, along with the joystick not working on one of the arcade games. We stayed four nights at the cabin and I didn't hear anything back from them until day four when a maintenance man showed up. He told us that lightning had struck the wifi and that he had ordered another one, but with COVID-19 they have to mail it and everything just takes longer. He was very nice and professional, and said that they were supposed to call us from the office and let us know that. We totally understood that you can't control lightning strikes and that everything takes longer right now. He was able to fix the arcade game in 10 to 15 minutes! We just would have appreciated a phone call, text, or e-mail letting us know about the wifi because I had to do some work for my job emery day, and without wifi i had to try to work from my phone and my internet signal was weak in that area. We thoroughly enjoyed our stay here and will definitely check with Cabins USA when we get ready to stay again.

377 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had a great time. We will definitely be back. The cabin was very well stocked in the kitchen, and everything worked well. Very responsive customer service. Highly recommend.

378 of 1120 Guest Review

Guest Rating: 7.5
Stayed on 07/19/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 3
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The hot tub was not working for our entire stay, which was very disappointing. One of the main reasons we booked a cabin was for the private hot tub. I called about the issue on Monday, and someone looked at it on Wednesday. They were able to get the hot tub to heat the water but not able to get the jets functional and working. The cabin was nice, but we will probably stay at a resort with a working hot tub next time.

379 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin it was very pretty on the inside and out! Shopping and fun was all very close. We enjoyed the peace and quite at night! We highly recommend this place and surrounding areas it’s beautiful!

380 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

381 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our second time at this cabin. We love this cabin. The only thing we could complain about is that the top floor stayed uncomfortably hot even at night. Thats really nothing to complain about. We very much enjoy the resort the location the sound of the dollywood train and we did miss that dollywood didn't do the nightly fireworks. We will be back to this resort again and thru cabins USA. Thanks so much for another clean and welcoming cabin.

382 of 1120 Guest Review

Guest Rating: 9.7
Stayed on 07/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the cabin!I didn’t want to leave. Only thing I would change are the pillows other than that everything was 👍🏻

383 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house was amazing. The view was spectacular.

We had done Air BNB a few times so we weren’t prepared for some basics missing, like condiments and charcoal, but a quick trip to the store fixed it.

We loved that everyone had their own space and bathrooms. It was really spectacular and we spent so much time on the decks.

The power went out during a particularly bad storm and it freaked the alarm system out. We left messages for help but got no response. We figured it out, luckily.

384 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is spacious for a large family. It is conveniently located to the grocery, restaurants, and attractions. We were there for the Cal Ripken Experience baseball tournament and it was a quick drive to the ballpark. Pros: the view, “easy” drive up to the cabin, electronic check in and out, reasonable rates. Cons: there is no bathroom outside of a bedroom except in the basement game room, so if you’re an early riser and others are sleeping you’ll have to go down/up to use a restroom without disturbing someone’s sleep, the tv in the master would not come on (we didn’t report it or I’m sure it would have been addressed), no lighters for the grill, oven door is falling off (oven itself works), and decorations that are high are VERY dusty (otherwise surfaces and floors were clean)

Besides minor maintenance and housekeeping, the cabin is a great value and stay for a week vacation!

385 of 1120 Guest Review

Guest Rating: 9.5
Stayed on 07/20/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
After reading many reviews about Cabins USA I had a lot of anxiety about our cabin being a good one. But it was wonderful! The cabin was clean and well stocked with what we needed. The master bed on the first floor was super comfortable!! The only issues we had was not much seating in the living room. There was 6 of us so we couldn’t really sit and watch a movie in the evening or anything unless someone wanted to sit at the kitchen table. And we had to take shifts in the hot tub as it was only big enough for 2-3 of us at a time. And as other reviews have said the toilet is in a weird place, or the wall rather right in front of it is bad placement...but all minor things really. We would definitely rent this cabin again. It was conveniently located not far from everything. The cabins are close to each other so if your looking for “seclusion” this isn’t the one for it...but we didn’t have any issues with other vacationers! We had an amazing time and the cabin was worth it!!!

386 of 1120 Guest Review

Guest Rating: 9.1
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was beautiful. The road to the cabin is very narrow and steep. The kitchen was very well equiped. We loved the cabin the drive however was another story. I would not attempt to stay here if you have a 4 cylinder car. The cabin did not have a bear proof trash can. We fought a trash problem all week. We had a bear , racoons and squirrels in the trash all week. Every day we woke up to trash on the deck. Day one a bear walked right up in the yard which was really exciting. He was there eating food that was on the ground below the deck from the trash can being knocked over for the previous renters. There were no trash bags left in the cabin at all so we had to use the grocery bags for the food we bought. The trash outside was not emptied at all while we were there. ZERO cell phone service or wifi which seems okay until your trying to decide where to go eat or find something to do. Also NO working land line. So if you have an emergency your are out of luck with no way o call for help. I decided to wipe everything down when we got there the kitchen counter tops were filthy. I would have expected a little better cleaning. The rag was brown after wiping the counters. After I cleaned everything other than the trash, wifi, cell service issue and drive was great.
Company Response:
Thank you for your feedback! We are happy to let you know that a bear proof trash bin has been ordered and will be installed by August. Thanks for choosing Moose Tracks and Cabins USA; we hope to see you again soon!

387 of 1120 Guest Review

Guest Rating: 10
Stayed on 07/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

388 of 1120 Guest Review

Guest Rating: 9.8
Stayed on 07/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great, we really enjoyed our stay with only a couple minor set backs. The grill was filthy we ended up just buying a small one to cook on. Second was the hot tub could have stood to be cleaner. Outside that we loved every aspect of our stay.

389 of 1120 Guest Review

Guest Rating: 7.8
Stayed on 07/19/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 3
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

390 of 1120 Guest Review

Guest Rating: 8.9
Stayed on 07/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
It would be really nice if someone had a convenient store Up where all the cabins are so traveling down the mountain after dark wouldn’t be so dangerous. And maybe some way to check the chemicals and ph level in the outside hot tube would insure everyone is being clean and healthy before and after use or even be able to change the water if staying more than a few days with a family