Cabins USA Availability Search Icon Availability Search Small Icon


Cabins USA Guest Reviews


Overall Rating: 9.39   /   10

1 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin! It was so cute and cozy! I only have two complaints. The cabin floors were not very clean. If you walked around barefoot your feet would be pretty dirty. And the pans for guests located under the sink had some sort of water in them so we washed them again. Those were minor issues. Other than that I would definitely recommend this cabin. We had a wonderful time.

2 of 979 Guest Review

Guest Rating: 10
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

4 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The CabinsUSA staff were very responsive to questions and friendly. The cabin is in a great location. Very close to both Publix and Kroger as well the main street of Pigeon Forge. I personally feel like the cabin could use a deep cleaning. The rug, the curtains, cob webs in the corners of places, the windows. The furniture is banged up and the beds are not great. Several of the beds were squeaky and dip in the middle. You can tell this cabin has been utilized a lot. Maybe time to invest in a few new items. I would definitely use CabinsUSA again.

5 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Our family absolutely loved this cabin! By far our favorite that we’ve stayed in. The game room and fire pit was a huge hit! We played games and roasted marshmallows every night. The location was also great because your right behind the Tanger Outlets. It’s close to everything! The cabin does need a little TLC but we loved it and would definitely stay again!

6 of 979 Guest Review

Guest Rating: 9.4
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location - right behind Dollywood - easy to get places. Need more small amenities - such as more kitchen towels, Everything worked. Loved the lay-out. Worked great for our family. It was mostly clean - but the floors need a good cleaning. The water smelled and tasted terrible. We didn't have that experience anywhere else in the area. Prospective renters will want to take plenty of bottled water just in case this is normal for that resort. We did love our time there. You can sit on the porch and look at a beautiful view. There are enough separate areas in the cabin that your group can be engaged in several different activities at one time.

7 of 979 Guest Review

Guest Rating: 9.1
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 5
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall it's a great cabin, need some grilling utensils though other than that everything else was great.

8 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The driveway was very steep no other complaints very nice will definitely be back to this location but with our truck. Clean spacious nice layout. O would recommend highly for a nice get away.

9 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

10 of 979 Guest Review

Guest Rating: 10
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have rented from this company every year and will not go through any other company.

11 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall we had a very good stay at the cabin. The only issue we encountered dealt with the wi-fi. We were never able to access the wi-fi network. We spoke to a representative, who said a technician would come to check on it. However, no one ever came. We also tried to reset the router ourselves, but that did not work either.

12 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
For a 5 bedroom cabin the Grill was to small the lighter to the grill was broke and for the price, the 2 upstairs bedrooms did not have air condition, the mattress made a noise every time u would move, not enough cooking pans. me and my Family have been coming to the Smokies for over 23 years we have stayed with you all so many times
Company Response:
Thank you for your review, Judy! We appreciate your providing feedback about your stay. We wanted to ket you know that this cabin has multiple HVAC units to compensate for the size of the cabin. We also did a kitchen inventory and the kitchen is fully stocked. We value you a returning customer and we hope that you will be back to stay with us many more times!

13 of 979 Guest Review

Guest Rating: 10
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wow! Lucky Logs Lodge was perfect! We had to cancel another cabin reservation from another company at arrival because we could not get up the extreme steep driveway. Everything happens for a reason. Very impressed with the entire process booking with Cabins USA and how clean and well kept the cabin was. Easy check-in/check-out, super friendly and helpful staff, very easy to get to, no scary inclines to navigate, and still super close to everything but just far enough away from the mayhem of other vacationers. Side note for those who may need to remain "connected"..the wifi password given to you at time of check in is wrong. I called the office and was given the correct password. The cabin is super spacious, has a pool table, hot tub, 3 COMFORTABLE king beds, fireplace, it was perfect. We're already planning our next trip to Tennessee to book this cabin. FYI - this cabin does not have a mountain view, if that's important. It was to me when looking for a cabin to book but once I arrived it no longer mattered. Also, the cabin is at the end of a road with 2 other cabins in fairly close proximity, not as secluded as some vacationers may prefer, but still surrounded by plenty of trees with no rear neighbors, still very serene and peaceful. We loved sitting on the porch in the evening listening to the crickets and watching firefly's, and early mornings with our coffee listening to the birds chirp. What had began as a pretty lousy start to our family vacation, easily turned into our best one yet mainly due to how much we enjoyed staying in this cabin. It truly felt like home, and we can't wait to return!

14 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is an absolutely gorgeous property! The only negative myself or my group had to say was the rather terrifying drive up to the cabin... absolutely gorgeous, but some rather hair-raising turns. Definitely worth the drive though! Love love love this cabin and company!

15 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Melody Hill is located in the perfect spot, secluded in the mountains. The winding curve roads sort of scared my fiance, but over all she loved the cabin and the view, as did i. The mountains is one of my favorite places to get away and i'm sure we'll be seeing you again.

16 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

17 of 979 Guest Review

Guest Rating: 10
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was exactly what my family was looking for. The reservation process was easy and staff was helpful. We used express check in, which made check in very easy. The cabin was clean and the price was great based on similar properties I viewed. The beds were comfortable and very clean. My kids loved the private pool and hot tub which were covered by a deck. We also had fun playing pool and the arcade game. We had easy access to stores but the traffic was horrible on Parkway. Food was great on the charcoal grill. Checkout was easy using he text option. I would love to stay here again and would recommend to a friend.

18 of 979 Guest Review

Guest Rating: 9.1
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great place. Wonderful views and location. Thanks.

19 of 979 Guest Review

Guest Rating: 6.7
Stayed on 07/19/2019
Ratings:
Booking: 9
Staff: 5
Cleanliness: 8
Check In: 5
Value: 7
Comfort: 8
Check Out: 10
Amenities: 4
Location: 3
Would Recommend Company: 10
Would Recommend Property: 5

20 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. There were a few things that didn’t function properly, such as the upstairs fireplace; however, it obviously wasn’t needed in July. The view is stunning and my children LOVED the air hockey, pool table and spa. They wanted to move into the cabin permanently! Would definitely book again.

21 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The was a lot of blind Tore up and there was dirty dishes that was put up and had to call because the dryer did not get hot to dry the clothes. But everything was Else was good we ready enjoyed are stay and we will be back

22 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/20/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Very nice just need to clean the spiders webs

23 of 979 Guest Review

Guest Rating: 10
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is gorgeous and the view was amazing. The hill to get to the cabin is very steep, no lighting and narrow which made for making sure we were always in the cabin by 8:30 p.m but the amenities such as theater, game room and company of family made it enjoyable regardless.

24 of 979 Guest Review

Guest Rating: 10
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. It was great for my family. Well stocked. We will be booking from cabins USA again.

25 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful long weekend at the honeymoon cabin.everything was wonderful.enjoyed the hot tubs.close to pigeon forge attractions.

26 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family planned this vacation months ago and previously were given a different cabin and about a week before our trip the cabin was changed due to maintenance issues. We were a little disappointed at first because it was a last minute change, however they actually upgraded our cabin at a discounted rate. This cabin Bluff mountain Lodge was amazing. It had everything you could ask for on a family vacation for the children and adults. The only thing we could have asked for was for the cabin to have been cleaned a little more thoroughly because when we got to the property the cleaners were still there and we were already told they were an hour behind. So I feel like they didn’t have enough time to clean everything properly. It still was a great experience and our family had an amazing time.

27 of 979 Guest Review

Guest Rating: 8.8
Stayed on 07/19/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

28 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

29 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was perfect for our family. Probably the only think I would suggest is another trash receptacle as we always had twice the trash than our would hold. Might check the bar chairs as one seemed loose. Kids total enjoyed the pool and the access to Dollywood was great!

30 of 979 Guest Review

Guest Rating: 8.1
Stayed on 07/22/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
We stayed here a few days ago.The cabin was very clean.Although there were ants in the kitchen.There is a big privacy fence on one side that is broken in places needs to be fixed.Could not use the sofa bed it was as hard as the floor.Pool table to big for the room.Would be so much better if that was a bedroom.Very peaceful.We would use cabins usa to rent another cabin,but not this one.

31 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay in this cabin. Our first evening, right after we grilled out and was having dinner, a cub came to check things out. The next morning as we were finishing breakfast on the deck, momma bear came out to check things out and say hi. The directions given to us at check in were easy to follow. The roads are steep and narrow, but once you find the cabin initially and know what to expect, it’s not so bad, but I would recommend not trying it at night your first time. The views were beautiful and peaceful. Everything was exactly as detailed, and the kitchen had everything we needed to cook a few meals during our stay. With the exception of the worn out bed/mattress upstairs, our stay was very comfortable. Booking process and check in were a breeze. Once we got there, the only thing we had to make a call for was the WiFi pw. Checkout process was a breeze. We used the text method, and I would only recommend maybe a confirmation text back so people know for sure that was received. Overall, our stay/experience was wonderful and would recommend this company and cabin to anyone!

32 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only thing I would recommend in the pool area the steps needed a runner they were very slick

33 of 979 Guest Review

Guest Rating: 8.8
Stayed on 07/18/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 7
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great cabin with lots of amenities. Didn’t make sense that the one hot tub for a 6-bedroom house was only assesible through the bedroom on the main floor.

Great house for family and friend get togethers!

34 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin. Loved the location!

35 of 979 Guest Review

Guest Rating: 10
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 979 Guest Review

Guest Rating: 8.6
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

37 of 979 Guest Review

Guest Rating: 10
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

38 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful view of the smoky mountain from the balcony! Especially at sunset!. Beds were comfortable. Comfortable couches that are different from the photos. Cabin was clean . Could use a little more lighting in the living area but great lighting in the well equipped kitchen. Hot tub just ok .

39 of 979 Guest Review

Guest Rating: 10
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were very pleased with everything...and will be coming back to Cabins USA for our future trips. We really were thrilled as to how clean the whole cabin was. We were very comfortable in the cabin and slept well. It felt like a home to us. Thank you all so kindly for everything.

40 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time at this cabin. All was as expected. As noted in other reviews, no pot holders in kitchen, would be nice to get those in! Jets in tub in upstairs bathroom not working.

We had an issue with a bear in our garbage, who refused to leave the premises! When I called Cabins USA they sent out "help" very quickly, cleaned up all the garbage and stood guard while we packed up the car to leave, since it was on our checkout day. They were awesome. I would suggest the owner invest in a bear proof garbage bin!

We would rent this cabin again!

41 of 979 Guest Review

Guest Rating: 9.3
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

42 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

43 of 979 Guest Review

Guest Rating: 10
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome stay and very friendly staff. The cabin was very clean and comfortable. Even seen a bear in the driveway during our stay on july 21. Be love cabins USA.

44 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Home away from home for sure. The house needs a thorough cleaning and maybe update the decorations. We will definitely stay again on our next trip there. thanks for great memories.

45 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
So cozy! My husband and I absolutely adored this unique cabin. We loved the fact that it’s so close to Parkway, yet still felt secluded. Zero complaints. We will most definitely return in the near future.

46 of 979 Guest Review

Guest Rating: 7.7
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 7
Value: 9
Comfort: 9
Check Out: 6
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin worked great for our stay. It was a little far from town so wasn't convenient to go back for meals during the day. The hot tub was a nice feature. The grill hadn't been cleaned so we had to do that when we used it. Also the sheets for the pull out couch had lots of stains on them. Looked really gross. The bedroom was nice and clean and was very comfy. The kitchen worked great and the fridge was good size for the space. Wished it had a washer/dryer as there was a space for it. Also the cabinet behind the steps to loft is a total waste. We did have to call to get the wifi password and the lady on the phone was very rude and not very friendly. After finally getting the right password the wifi was iffy and very slow. Also the remotes had dead batteries so we had to go get them when we made a store run so the kids could watch movies. Figured it was easier than waiting for maintenance to come out for batteries. Overall I would stay there again, but would be more prepared.

47 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/23/2019
Ratings:
Booking: 10
Staff: 1
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin for a large group. Pool could use a heater in there as it stayed ice cold no matter the temperatures outside. Tried calling the office 2 days in a row to let maintenance know of a sink issue. Was always put on hold forever and never was able to talk to anyone. We put a bucket under the leaking pipe and moved on with our trip. Lady in office who checked us in wasn’t very friendly and welcoming at all.

48 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

49 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was very nice place to stay. Only 2 things it needs to have a box of Kleenex and the trees in the back need to be trimmed or cut so you can view the mountains better. Other than that we would stay again this was our 2nd time with cabins USA.

50 of 979 Guest Review

Guest Rating: 10
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in Royal Romance a couple times. My wife and I love the location and the feel that we “are at home”. Being close to everything, and the quietness of the resort make our stays exceptional. We have used Cabins USA since we started coming to the Smokies 8 years ago. Any small issues we have had during our arrivals or stays has been met with quick excellent service with a very kind staff. We look forward to our next stay and hopefully it will be at Royal Romance.

51 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 10
Check Out: 7
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Very nice cabin. Relaxing stay. Close to activities and amenities. Compared to other cabins in the area this one is secluded. Issues that were present were broken shower handle in the first floor bathroom. I figured out to operate so I just sent an email to the company for it to be repaired. Needs darts for the dart board as none exist. Air hockey table scorer is broken from table. Cleaning could be better as valances on windows, picture frames and knick knacks have accumulation of dust. Some window blinds have broken slats. You must take the Tank Hill Road entrance to get to the cabin because if you use the Laurel Heights entrance that Google sends you to, you won’t make it up because the road is washed out. All of these issues are minor and did not affect our stay. We thoroughly enjoy the cabin!

52 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Catch of the Day was amazing! It was close enough to downtown Pigeon Forge and Gaitlinburg to do everything imaginable and far enough away to soak up the amazing views and relax! The community pool was very well kept and clean. Also Jonathan from Cabins USA came out when we had some leaks and he was very thorough, professional, knowledgeable and great with our boys! Thank you for making our first visit to the Smoky Mountains one we will never forget and also not our last!!

53 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was awesome and basically everything we needed! the price was fantastic (cheaper than hotels for sure!). We booked last minute and the process was very simple to check in an out. was a great option to have meals at the cabin instead of all the dinner shows
Cabin was very nice, bed was fantastic, hot tub was good and was very helpful to have a washer and dryer!

The location is right off the main drag of Pigeon Forge but towards the end by Gatlinburg so was a breeze to get to the National Park.
No mountain view, but so close to the mountains and other things like Dollywood. It is surrounded by trees and you can't hear the traffic. Small camping style grill was a bonus as well

There was next to no cell service or ability for our hot spots to work, but we really enjoyed the chance to unplug from the world while we stayed! Highly recommend this cabin for a couple looking to get away but still be close to all you could want to do in the Smokies.

54 of 979 Guest Review

Guest Rating: 10
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. Our family vacation was wonderful. We did have 2 people to just walk in. I’m guessing it had something to do with the pool being out front.
We had a big family to cook for and there were no pots to use. So we had to go buy some. Also the grill out side wouldn’t adjust but the men still used it. Had a great time I would recommend this cabin and stay in it again!!

55 of 979 Guest Review

Guest Rating: 8.2
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 2
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Nice place but the appliances need updated and no WiFi

56 of 979 Guest Review

Guest Rating: 10
Stayed on 07/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

57 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/19/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

58 of 979 Guest Review

Guest Rating: 10
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a great cabin and a good location with 2 ways to get to the cabin. One way is steep with a sharp turn and the other an easy loop around the block. I recommend using the easy way. We had a really fun time (love the theater room) and will be back in the future.

59 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very clean both towels and bed sheets are all freshly laundered.

60 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our second time to stay at Adventure Lodge and we just love it.

61 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

62 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

63 of 979 Guest Review

Guest Rating: 8.7
Stayed on 07/20/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

64 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Kids and I enjoyed our stay in the cabin. It was perfectly located to all local attractions and still secluded enough to enjoy the peace & quiet. Everyone complains about the road up to the cabin. We are in the mountains. So it isn't going to be a highway if you want a little more secluded location. It was a more relaxing vacation which was very much needed. Also it stormed the first night we were there. Way too cool for words on watching the clouds come in. It went from visibility to no visibility back to visibility in a heartbeat. Never experienced that before and enjoyed it every minute. We loved the cabin.

65 of 979 Guest Review

Guest Rating: 8.6
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We were a little disappointed. We arrived to find that the cabin did not have a futon or any type of seating or bed in the upstairs loft area. The deck had obviously not been cleaned and the screen was torn near the hot tub. There were a few beer bottles thrown out in the yard that had not been cleaned up. There were also no dish cloths or towels. Not my favorite of our stays.

66 of 979 Guest Review

Guest Rating: 10
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We did the express checkin online which made it easy and the checkout was easy online. The location didn't have an amazing view but it was easy to remember without using the maps. Easy access to Pigeon Forge without the hastle of the city noise and lights.

67 of 979 Guest Review

Guest Rating: 7.4
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 5
Cleanliness: 8
Check In: 7
Value: 6
Comfort: 7
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
It was a very nice stay. But you can hear EVERYTHING movement in the house. Upstairs loft wasn't a fan there's no door for privacy just out in the open. No real grill. And needed more dishes.

68 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/22/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
That was my 1st experience with cabinusa at smoky mountains. I love the cabin and its location and cleanliness. It has the best mountain view. Everything was great. The only thing i can tell as a negative was construction right next to my cabin. The workers started early in the morning as they were building another cabin next to our cabin. They woke me up early as they were loud.

69 of 979 Guest Review

Guest Rating: 6.2
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 2
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 5
Check Out: 1
Amenities: 2
Location: 9
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
I am very disappointed with the hot tub at our cabin. It was like warm at best. We did not use it many nights due to this. Since a hot tub was an essential amenity in my booking process, it was a huge let down. Also, we had NO water on the last morning of our stay. We were unable to
shower, wash the remaining dishes, laundry... I left 2 messages asking for someone to call me on that day, however, I did not receive a return call. I would like a partial refund for the inconvenience in both of these areas. 734-891-0052

70 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No major problems, clean and cozy, had everything we needed. A few minor maintenenace issues were that the shower(right), leaked all over the floor because shower curtain is too high, black mold starting to form on wall and Im sure its destroying the floor. Garbage can in that bathroom doesnt work, is rusty and had no garbage bag. There needs to be hooks installed to hang things. There was a twin size sheet on a full size bed(right). They only provided 1 garbage bag in the kitchen. And yes the water smells awful.

71 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! Really enjoyed our stay, especially the pool table and bath tub!

72 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time, needed more towels for a seven night stay. Place was very clean and comfortable. We did not spend much time at the cabin, but we did enjoy the quiet. Will be back again.

73 of 979 Guest Review

Guest Rating: 9.1
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 7
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Could have used a few more towels, list of what to bring example trash bags and dish soap. Directions or information on what was expected to check out. Other than that our stay was a wonderful experience and comfortable.

74 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The master bedroom ceiling fan & whirlpool bath didn’t work. Along with the arcade game. It just took our quarters.

75 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I graded the amenities an 8 only because the fountains on the swim spa weren't working correctly ...and the upstairs home theater control box needs a floating shelf to sit on. The place is beautiful then this box was just hanging under the tv. But other than those 2 things it was a perfect stay!! We all absolutely loved the place the view of the creek and where it's located!!!! Thank you for having 1 night bookings also!!! When we travel we stay in cabins and sometimes we just like to stop in at pigeon forge on my way to SC to see my grandchildren. So we were happy to get this beautiful creek view cabin with a swim spa for our grandchildren !!! I can't compliment the cabin and your services enough!!! Thanks again!!

76 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful! We would have loved to spend the entire week there. I would like to apologize to Cabin USA we left early Thursday morning and I read the information package about texting when you had departed from the cabin. I was so focused on getting Waze to work on my cell phone and wasn't getting good signal because we needed to be in Nashville by 10:00 am that I completely forgot about texting we had checked out. I remembered on Saturday that I had not done this. Please accept my apologies. Thanks to the cabin owners who were willing to share their cabin with us.

77 of 979 Guest Review

Guest Rating: 9.3
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was in a good location and was very comfortable. There were some cleaning issues with the porch and lower level shower. The TV in the den would not change channels. Overall we had a very relaxing time!

78 of 979 Guest Review

Guest Rating: 10
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

79 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We were a little nervous about choosing a rental company to book our cabin. Cabins USA made it easy to book, check-in, they touched base with us on our second day to make sure everything was good, and the check-out process was simple. The cabin we rented "A Stunning View" was great. We will be renting it again in the near future.

80 of 979 Guest Review

Guest Rating: 10
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was beautiful we did have an issue with bees but we survived. The walkway was awful steep that would be my only complaint

81 of 979 Guest Review

Guest Rating: 9.1
Stayed on 07/24/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

82 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

83 of 979 Guest Review

Guest Rating: 10
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the place and especially the location! Downtown Gatlinburg is right down the hill so that worked out great for us! The layout of the home is very nice and unique!! Check this place out!!! I've been using Cabins USA for some years now and they are simply the best.

84 of 979 Guest Review

Guest Rating: 10
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Spent a week at the Hickory Splash Cabin and it was awesome! It was very clean and had everything I needed and then some. Very conveniently located to all the attractions in Pigeon Forge. Would definitely recommend it.

85 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

86 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a beautiful cabin. We will stay at Tin Pan Alley every time from now on. The cabin was located close to the main strip and in a great neighborhood. Thanks cabins USA for making our stay great.

87 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 1
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
IT was very difficult to get our bus to the cabin. It took us a while to find and almost got stuck. It would have been nice to have a map to direct us. We had to stop a CABIN USA WORKER VAN, and even he had a little time helping us. And our cabin was on the downward slope and it was a little difficult parking van and unloading. NOTHING you can do, but just giving a heads up this would have been helpful to be warned about.

88 of 979 Guest Review

Guest Rating: 8.4
Stayed on 07/24/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Road is very steep grade and drive cuts back sharp off it. Had a motorcycle trailer and was able to make it but it’s is a little nerve racking at first. Property is great. Carpets and bed could be updated. Not really complaints, just observations. Privacy is perfect. Size of the cabin is amazing inside. Pool table even has straight cues. Rest is absolutely amazing. You are just far enough outside of town to relax but close enough to run in for anything you want. WiFi would be a great future upgrade for the cabin but honestly we didn’t miss it. We would rent this cabin again.

89 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about this cabin!! The only flaw....you could tell the hotub is new but it does need a good scrub down, the brown rubs right off and maybe a new chlorine dispenser. Also the hotub was on sleep mode, my husband had to download the manual just to get it off that so it would heat up, maybe add some directions on how to do that? We enjoyed the hot tub every night we were there so dont get me wrong! The view was amazing and if you walked out to where your vehicle is you can see the fireworks from dollywood! When we come down again without our children we will definitely be booking this cabin again!

90 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent place me and my family enjoyed it !!

91 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/20/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

92 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is in a perfect location just off the main road close to all attractions. The stairs ... oh my... the stairs were a bit of a climb after walking all day. We were very pleased and would definitely stay here again. The cabin was clean and beds were comfortable. Check-in and out was super easy and fast. Our only complaints were the hot tub only had 4 jets working, needed more kitchen towels, there was no pot holder, so we bought one and left it for the next person and there should be some way to secure the trash cans. A few more chairs on the porch would be nice too. Overall we enjoyed our stay and plan to go back next year.

93 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/25/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We loved it. Enough room for our family. We enjoyed the BIG GAME ROOM, HOT TUB, KITCHEN, EVERYTHING!! Definitely will be coming back to this property!!

94 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

95 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

96 of 979 Guest Review

Guest Rating: 10
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I thoroughly enjoyed our stay at the Foxes Den. The location was wonderful! It was less than a 5 minute drive to the main strip in Pigeon Forge, yet peaceful, quiet and serene at the cabin. We were pleasantly surprised to find that the cabin had been newly updated and decorated from the video that is shown on the website. It had a farmhouse chic decor which was beautiful! We had two small maintenance issues while we were there. One issue with the hot tub and one with the air conditioner. I called the after hours service number and both times a maintenance employee came out and and got the issues resolved immediately. It was an overall wonderful stay. We will definitely book the Foxes Den again for a future trip!

97 of 979 Guest Review

Guest Rating: 10
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you all for providing the best lodging making our family vacation the best and so memorable !! I will definitely be revisiting the Smokey Mountains yearly with Cabins USA . We couldn't asked for better service or hospitality!

98 of 979 Guest Review

Guest Rating: 7.3
Stayed on 07/26/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 9
Value: 6
Comfort: 7
Check Out: 8
Amenities: 4
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Cabin was clean and tidy. Loved being on the water. The views are beautiful. We were looking for a place off the beaten path so it was good for our weekend.

99 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was nice and clean and everything including the hot tub worked great! It’s not right in town but not too far out so getting anywhere is really convenient and it was still quiet! Would definitely consider renting this one again

100 of 979 Guest Review

Guest Rating: 10
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

101 of 979 Guest Review

Guest Rating: 8.7
Stayed on 07/26/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Lovely cabin, though it could have been a tad cleaner (cobwebs in just about every room.) The beds were super comfy, back deck provided privacy the front lacked, we wanted to take the swivel rockers back with us! There were plenty of towels!!! This is normally an issue, was so very pleased that it wasn't this time. I have rented through USACabins before, and will gladly do it again. I am already planning our next stay!

102 of 979 Guest Review

Guest Rating: 10
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place! Our friends had a blast! A couple of suggestions. 1) Make room for more garbage cans. With seven bedrooms, two garbage cans fills up in a matter of hours. Trash was piled up until we called once or twice a day. 2) Get a new carpet in the living room. Something modern. The straw carpet was falling apart and made it so we had to sweep multiple times per day. Other than that, great location and great place!

103 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

104 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/18/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

105 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/19/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time at Whispering Pond. Loved sitting on either porch and reading. All the extras put into the cabin and the decorating was were unique.

106 of 979 Guest Review

Guest Rating: 7.9
Stayed on 07/26/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin meet our families needs and provided for a great trip. It gave everyone family time yet offered private spaces as well. The trash on site, mainly off the back decks, was disappointing esp when used “adult items” were found in sight of young eyes. The views were lacking a bit as was the privacy as we were amongst a large group of cabins. No issues with other cabin noise. Next time we’ll be sure to read up or question before booking, can’t blame the property here, just our desire to be a bit more secluded. We did have an issue when we arrived of which the staff quickly responded to and were very polite and courteous. Overall I would recommend this property. It was easy to get to and had easy access to everything we wanted to do without getting caught in too much of the ongoing traffic.
Recommendations to the owners- better lighting in the kitchen is definitely desired.

107 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 4
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I want to say,the cabin was great,it really exceeded our expectations. It was clean,and properly prepared for us. Only two issues we had during out stay,this cabin does not have Wi-Fi, and using your phone as a hotspot takes forever to load. Secondly,parking,guys you will be parking at a 45 degree incline. So just a little experience (changing to lower gears) of going up and down a steep hill will be needed. Overall,it's a great cabin to rekindle a romance or start a new one. I will be back.

108 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is so beautiful, the view can't be beat. The cabin had everything we needed, including dishes, pots/pans, hot tub, and Roku/satellite tv. I couldn't find an internet connection so I just ran the Roku from the hotspot on my phone. The only drawback was that the cabin's only bathroom is located inside the master bedroom on the main level with no access from outside the master bedroom. The road was steep but we had no problems getting to the cabin.

109 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family really enjoyed our stay. It was a great view. We were able to see the fireworks at night from our top balcony that were being let off from DollyWood, that they do for the month of July. The location was great. Everything was not far to get to at all. Staff was great and courteous. Thank You Cabins USA for making our vacation a wonderful one. We will definitely be back next summer for our vacation in Tennessee and will definitely book through you all again!! Sincerely, Leslie Fitzgerald and family!!

110 of 979 Guest Review

Guest Rating: 10
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice place for a romantic getaway. Very peaceful and quiet. If you need to R&R. It's the place to be!!!

111 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Small cabin but perfect for what we needed, it probably had more stuff in the kitchen than the average cabin (pots and pans, small appliances etc). The location was great just a few minutes from Dollywood, you can even see the fireworks from Dollywood from the back porch but they are a bit obstructed by trees. Definitely recommend!

112 of 979 Guest Review

Guest Rating: 9.3
Stayed on 07/18/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was just like it looked online. It was comfortable, large, open and very clean! It was within minutes of all the great entertainment. It was a little pricey, but worth it. I have already recommended it to some friends and will definitely come back and stay there next time. Very nice place!!!

113 of 979 Guest Review

Guest Rating: 10
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an amazing stay with my family.Will definitely be using this company again.

114 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Loved everything about it except the shower! It was so nice and clean until I pulled back the shower curtain and the plastic liner was so mildewed that we didn’t even put it in tub when we took showers. I would lay towels on the floor to keep it from getting to messy. Also for a cabin that sleeps 8 with a hot tub, not enough towels. The location was great and it was very piecefull. Will definitely stay at cabins USA again but will make sure I go by Walmart and buy a plastic shower liner just Incase it’s needed.

115 of 979 Guest Review

Guest Rating: 10
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Alpine Mountain Lodge is a beautiful cabin in a very quiet area close to all in Pigeon Forge and Sevierville. Our party had all ages from 1 yr. to 76 and the cabin had something fun for everyone. Cabins USA is now our go to for our future reunions and quick getaways. A real pleasure staying in this cabin and great job by Cabins USA. Thank you all.

116 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

117 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great location with easy access to everything. Will definitely stay here again. Would only ask that the heat pump would be looked at though. Made a lot of noise going on/off. Woke me up some.

118 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

119 of 979 Guest Review

Guest Rating: 9.4
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff are very prompt, I called to have the door lock fixed when we arrived and they were there in minutes, needed to have the hot tub cleaned on our 3rd night and it was done right away and ready for us when we returned that evening. The cabin is smaller than we are used to but it worked out well for us. The only issues for us was not having laundry facilities at the cabin and as stated in other reviews, the sofa really needs replacing. We did enjoy our stay at cloud 9, and if we need a small space again we would definitely stay again.

120 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The handles for the two baths were broken couldn’t properly shut completely off without a lengthy time. Otherwise everything was fine.

121 of 979 Guest Review

Guest Rating: 10
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

122 of 979 Guest Review

Guest Rating: 10
Stayed on 07/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Far off into the woods, high up, and lots of winding turns with no lights! ALL worth the drive! So private and beautiful. Pictures on the website look just how the cabin really is. All the things you need are right in the cabin. Hot tub was great. At night, view from the top balcony was so wonderful- could see the stars cover the entire sky. Was beyond our expectations. My kids and I had an amazing stay!

ONLY concern/issue is no internet access. Should fix for safety reasons

123 of 979 Guest Review

Guest Rating: 10
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome place to stay. Me and my family will definitely be staying @ Cabins USA resort again.

124 of 979 Guest Review

Guest Rating: 9.4
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location of the cabin was great. The bed was not the best. The telephone in the cabin did not work. Other than that everything was nice and peaceful.

125 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin! We did find two scorpions but that was warned to us and not anyone's fault. Everything was beautiful, clean and in working order. I was just going to say I figured out where the pucks were going for the air hockey table...they are getting stuck in the puck return closest to the car game on the left side. There were none when we arrive and when some were brought they got stuck there too. We tried to get them out but couldn't. Very wonderful, will definitely return! Thank you!

126 of 979 Guest Review

Guest Rating: 8.7
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall our stay was great my family really enjoyed themselves but there are a few things that was kinda rough. For starters the driveway is really steep & slick hard to get up . It rained two days during our trip so we had to walk up witch was a downer . The cabin it self is really beautiful just needs a few things changed like trying to shoot a game of pool the table is placed to close to the doors and the outside jacuzzi cover needs to be replaced also there needs to be a retainer wall built behind the cabin to keep the mud from washing down the driveway. But overall the was lovely and we will be returning.

127 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family loved our stay at Creekside Cottage! The location is perfect and it’s the cleanest place we’ve ever stayed. The staff addressed any concerns or issues in a timely manner and made check in and check out simple and convenient. Thank you Cabins USA! We will definitely stay here again!

128 of 979 Guest Review

Guest Rating: 8.3
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 9
Check Out: 7
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
There were several issues with the cabin . Maintenance came promptly and fixed three, the seats in the media room remain unattached to the floor. House keeping had left several areas dusty and debris on window sills. Very dirty surfaces on doors to patios. I did love the location and in general the cabin was okay.

129 of 979 Guest Review

Guest Rating: 10
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

130 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Everything was great. The rental was nice, only issue was with the bathtub in the main floor bedroom. The jets did not work and their was not enough hot water to fill the tub up even half way. Other issue was the gas grill ran out of gas after 10minutes of use but overall we had a great time and casa Blanca is a gem among rentals. See you next year.

131 of 979 Guest Review

Guest Rating: 10
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family had the most relaxing vacation staying at this cabin. The cabin was beautiful, with amazing scenery.

132 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely wonderful. The decor was beautiful, and it was extremely spacious. This was a wonderful vacation place for me and my family and I would definitely stay here again. We never ran out of things to do there.

133 of 979 Guest Review

Guest Rating: 10
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location was great and the cabin was spotless. Our grandson loved the game room most of all and enjoyed playing pool each night after a soak in the hot tub.

134 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our church group of 25 people, enjoyed this cabin very much! We were very pleased with the amount of space, amenities offered, and mountain view. The cabin was exactly as pictured on the internet. We would rent this cabin again!!! The only negatives we found with this cabin were with trying to accommodate the amount of people that this cabin sleeps, It needs more cookware. Because of the numerous bathrooms and swimming pool, the cabin needs to offer several more towels and washcloths. Overall, Marco Polo is a great cabin to visit!

135 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

136 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

137 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Such an amazing cabin!!! Absolutely beautiful and has everything you could possibly need! The pictures don't even begin to give Hideaway Dreams justice. We will definitely book through Cabin USA again and return to this cabin!

138 of 979 Guest Review

Guest Rating: 10
Stayed on 07/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is amazing! The views are incredible. Thank you CabinsUSA for another incredible trip.

139 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7

140 of 979 Guest Review

Guest Rating: 8.1
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Very clean but very dark. The lights were all low wattage making it hard to read or do most activities. Quiet neighborhood.

141 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin has a great location to town and other local attractions. The view is amazing and you also get a free fireworks show from dollywood every night. The pricing was also very reasonable as compared to other lodging options. The pool table in the game does need some work as it is unlevel and falling apart. Other amenities were awesome especially the jacuzzi tubs in each bedroom. I would definitely recommend staying here and will for sure be back to rocky retreat.

142 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Will return next trip over it was very nice only thing negative I could say is the pool was cloudy and little green but cabin was wonderful

143 of 979 Guest Review

Guest Rating: 9.3
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great Cabin, Great Location, 18 people fit perfectly

144 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The property was great

Very hard to get to without four wheel drove
Hard to find at night but once we got there it was great!!
Loved the jacuzzzi
Saw bears all three days
It was awesome

145 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/23/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Love the ease of check in and check out without having to stop at the office. Great space and very comfortable. Kitchen faucet had a problem and staff tried to fix as best they could but extra parts were needed. Only frustration is that if the cabin description says there is "an outdoor resort swimming pool for guests" then there should be some description included as to where it is. Then when we call to ask we get put on hold twice for several minutes because the person we talk to wasn't sure which pool we use or where it is. Ultimately gave us the address of a pool she thought was in our area. We decided not to go on a search for something we weren't sure was for us. Don't advertise it unless specifics can be provided.
Other than that, really a very pleasant experience and would recommend.

146 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had an amazing time while staying in the cabin. The only issues we had is that internet was awful. Littler to no service with that. The hot tub was not hot at all I would have enjoyed it more if hot tub would have been hot. Overall it was a great time.

147 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have to say this was my second time using Cabins USA and I enjoyed both stays. I had a few hiccups this trip before we arrive upon arrival and doing our stay but Cabins USA fixed them all. This cabin was simply AMAZING. I actually think I would hate to stay somewhere else. Poolside Lodge lived up to and past my expectations in so many ways. From the kitchen to the private pool. But the teenagers loved the thea

148 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absoutly wonderful. Plenty of cookware. Tons of room for our family of 8 . Loved the check in and out process.
The cabin was very clean . We are already planning our next trip and have already decided to book with CabinsUSA . Thank you so much for a much needed family vacation .

149 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay. The cabin was very nice just like the website shows it. It is very kid friendly. The only thing that I didnt like was my cabin was not ready for me to check in at 4 got there to put the key pin in and it would not take called the office and that's how I found out it had not been clean yet. They told us it would be ready at 5 came back at 5 and they were still cleaning it. It was ready around 530. But other than that it was awesome. I would definitely rent from yall again.

150 of 979 Guest Review

Guest Rating: 7.9
Stayed on 07/28/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 6
Check In: 8
Value: 6
Comfort: 4
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Was a really nice house and a great location but to be as new as it was we were very surprised with the issues. After a good rain we found 6 leaks where it would run down the walls and drip from the ceilings. One was dripping from a light fixture which is scary! There were several bugs roaming around so the property needs to be sprayed and one bathroom upstairs had a bad crack in the tub so when you used it, it would actually leak into the bathroom below it. Where the sink is in the kitchen, the wood piece there fell off and we know why as it was held on with small staples. All of the beds are super noisy. Any movement they made so much noise it would wake you up. We had people stay in theatre room. When we opened up the couch sofa blueberries and Cheerios came out everywhere and the sheets had a really nasty stain on them. We did enjoy our family vacation. Not sure I would rent this particular cabin again with the problem versus the cost of it.

151 of 979 Guest Review

Guest Rating: 8.8
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Overall good experience. The cabin had bugs throughout the cabin. The hot tub did not work the whole time we stay. The view was great. The location was next to many things. Would stay again but the bugs would had to be taken care of .


Martinez Family

152 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

153 of 979 Guest Review

Guest Rating: 8.6
Stayed on 07/28/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Our children (9 and 11) were so excited to stay in a tree house. The cabin did have some flex so it swayed like it would in a cruise ship. It was mostly noticeable at night, when the washer and dryer were in use and when someone went up and down the stairs. The resort pool was right next door and was nice. We used the hot tub in the deck twice. The hot water was hot and we enjoyed the water pressure. My only complaint was seating for meals. There isn’t an indoor table, just bar stools. We also recommend ditching the little table and metal chairs outside in favor of good old rocking chairs. It would have been more relaxing. Overall it was a great stay. The location was fabulous - close to everything in the strip and right between both national parks. We will book with CabinsUSA again.

154 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about the cabin but my kids didn’t like that the internet was really slow. But we will definitely stay at this cabin again in the future the view was amazing and it was very spacious I loved it. Thank you so much!

155 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I had an awesome time with my family . I liked where it was located I just wish I would not have seen other cabins while sitting on my front porch but really besides that it was pretty cool a couple of light bulbs didn’t work but it wasn’t important ones so I didn’t bother calling you about them . I could also tell that there was a party of some sort there on the last visit and there were ribbons still on walls in kitchen and yard right behind hot tub was filthy with small pieces of trash and a ton of cigarette butts me and my wife smoke but we did it on front porch and we used a can to put our butts in . The garbage cans need lids that snapp on so critters can’t get in them . I only mentioned these things on stuff you could improve on but our overall experience was great thanks you guys

156 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our stay here. Have nothing negative at all to say

157 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

158 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed the cabin. But I did not enjoy having to call multiple times to get the linen and for trash pickup.

159 of 979 Guest Review

Guest Rating: 10
Stayed on 07/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely enjoyed Adler’s Ridge cabin. I did so much research on cabins to rent for my Gatlinburg/Pigeon Forge vacation. I was so happy with this cabin. The location is right between Gatlinburg and Pigeon Forge so you can go to both without much trouble. I would 100% recommend this cabin and Cabins USA. The WiFi isn’t what is listed on the sheet they gave us. But one call and they were able to give me correct network and password. The parking spot will fit 2 cars. I recommend driving up the hill and turning around then come back to park. It was way easier to get into. Just remember this is a cabin in the hills. So yes the roads are narrow and the hills are steep. But that was the experience I was looking for. We also got to see 2 bears from the back deck the evening we arrived. I couldn’t have asked for a better experience! Would stay in this cabin and use Cabins USA if I get to visit the area again

160 of 979 Guest Review

Guest Rating: 10
Stayed on 07/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great and we truly enjoyed our stay. The only problems we had were in the kitchen. There were no coffee filters, no potholders, no dish soap, and no dish cloths. That was not a deal breaker, but had I known, I could have brought those things with me. Now I know questions to ask before arrival. Regardless, we survived and made due. The cabin was beautiful, warm and inviting. I would definitely book again.

161 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

162 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall good stay, had a dirty shower curtain, but once reported it was replaced within hours. TV in room with pool table did not work, but cabins USA staff responded fast and tried several different repairs. Not reported but when you open top for hot tub it smells stale maybe just from being capped. Seems a little over priced for 2 bedroom, but we were staying during peek vacation times. Again over all great time, comfortable, clean and staff very helpful

163 of 979 Guest Review

Guest Rating: 8.2
Stayed on 07/29/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Need to dust above your head. Fan blades, vases, greenery above cabinets all need dusting. Dishwasher rusted inside. We used it twice, didn't clean the dishes. Deck nails sticking up, need reset or replaced with screws. Outside Dryer vent clogged with lint, cannot reach it to clear. Drawer missing in bath vanity. Cabin needs some TLC. Overall experience was positive and we would consider doing it again.

164 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/28/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is great. It was mostly clean and free of bugs. (The air return vents and tops of items like headboards and wall art need dusting.) The a/c worked great. We did notice some spotting on the den tv that is usually due to lightning, but it was not a problem. Both TV's a HUGE with good sound systems. There was room and more room. It is a fairly quiet neighborhood for the most part up in the foothills just outside of town. It is not a problem to drive to. It has enough parking for 3 vehicles I believe. With 3 decks and a front porch, it has plenty of outdoor space. The game room is great. We are intent on booking this place again for next summer if we return to the area. Not much more that I can say. It is the nicest place we have stayed in yet - and we have stayed in 2 really nice cabins the previous times. It would truly sleep 20. The beds are pretty comfy too. Give it a try! You will NOT be sorry! It is worth the money. (Btw .. there is a large dead tree on the right side of the house that needs removing so as not to damage the back corner of the house during a high wind event.)

165 of 979 Guest Review

Guest Rating: 8.8
Stayed on 07/27/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Need hot pads

166 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The only problem we had was the hot water tank tripped the breaker five out of the seven days we were there and they were black mold in the bathroom ceiling

167 of 979 Guest Review

Guest Rating: 10
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

168 of 979 Guest Review

Guest Rating: 10
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Have stayed many times with Cabins USA over the years as always great service and wonderful cabin, we have stayed with many other cabin management companies in the Pigeon Forge area but none as good as Cabins USA in my opinion I highly recommend them for all of your vacation rentals.

169 of 979 Guest Review

Guest Rating: 8.4
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The people that were hired to clean the cabin before our arrival did not clean. But that was the worst of it. Maintenance came before our arrival and got the hot tub ready for us. The only thing I did not like was the fact there were 3 other cabins right on top of us. We were looking for something fully secluded. But it was still beautiful and quiet for the most part. I will definitely be using this place again for another cabin vacation.

170 of 979 Guest Review

Guest Rating: 9.1
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was great. Only negative would be lack of seating in the livingroom area and the driveway is too small if you have more than 3 vehicles.

171 of 979 Guest Review

Guest Rating: 10
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely beautiful cabin. If you want peace this is the place to be.

172 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin with plenty of room for everyone!
Minutes away from the parkway and so close to Dollywood that we could enjoy the fireworks every night from our deck!
It even had a little convenience store and restaurant within walking distance. My only complaints would be the mattresses. Very lumpy and worn out. Caused me a stiff neck a couple of mornings. Also could use more seating space (couch/loveseat etc) in the living room on the main floor. Only 5 people could relax and watch TV at a time on the couches. Everyone else had to sit at one of the kitchen tables. Overall all. Very nice cabin! We would definitely stay again!

173 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

174 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Beautiful property and view! We’ve stayed at many properties over the years and watched our 4 children grow from mini- golf and go-carts to challenging hikers, river swimmers and moonshine tasters. This cabin is our favorite!

Considerations for the owners are parking/ driveway entry. Bee cud (or something else on kitchen windows. This should be sprayed off before anyone stays there and has to see that at the dining table. The outside “bear proof” trash had no clasp. So bears made a meal of our leftovers. And the most trafficked location of the cabin - the deck - is in need of maintenance. The amenities, view, beds, showers were all fantastic!

Calling for help or questions to staff at office led to long holds and leaving messages 100% of the time. But calls were soon returned and staff always pleasant.

My biggest complaint is that we couldn’t stay longer! I encountered a record 20 bears on this visit in 5 days! And no they weren’t the same ones over and over. Watch out!

We will certainly return and highly recommend this property!

175 of 979 Guest Review

Guest Rating: 8.3
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5

176 of 979 Guest Review

Guest Rating: 8.4
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 2
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We had a nice, relaxing vacation. Just not very comfortable sleeping arrangements. Beds were super hard you could feel the metal bars on pull out couch therefore forcing us to sleep on reclining loveseat and couch. And not enough room to have comfortable " movie nights" for 6 people....other than that we had a pretty nice time...We will definitely be back to rent with Cabins USA. Thank You..

177 of 979 Guest Review

Guest Rating: 8.8
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Small. But that’s exactly how we wanted it to be. Very cozy and comfy. Will be returning again!

178 of 979 Guest Review

Guest Rating: 9.8
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our stay was very comfortable. The only thing that could have been better was. The TVs could have been upgraded to smart TVs being that there is never anything on tv and we normally watch netflix. All in all the stay was amazing house was very clean and relaxing. Will definitely be booking again for our next vacation.

179 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We loved the cabin and the location was perfect! Only concern was the floors could be cleaned better. Our feet would be black on the bottom from walking around.

180 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

181 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

182 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

183 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/02/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice clean and comfortable cabin located close to the main strip in Pigeon Forge

184 of 979 Guest Review

Guest Rating: 10
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely gorgeous! The kids loved the game room. We will definitely be back!

185 of 979 Guest Review

Guest Rating: 8.3
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We were very surprised to find out it was a duplex and not a single cabin.
The blinds in this cabin are pretty messed up as well. The queen bed down stairs is like laying of wood it’s so hard. However, the master bedroom was nice and the bed was comfortable. The furniture in the living room is extremely worn out. It was pretty rough.
All in all it was a good experience. I wish there was a hot tub at the actual cabin but you have to go to the pool area for that!
The cabin was very clean and that is always a plus!

186 of 979 Guest Review

Guest Rating: 9.2
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was overall great. There needs to be some info left inside the cabin with wifi pw and directions to pool, so that you dont have to call the office to get it. The beds are outdated and should probably be replaced. Only other thing is the toilets are very small! Over all great trip!

187 of 979 Guest Review

Guest Rating: 10
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

188 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A Creekside Retreat was a great little cabin for our family vacation this year. Our grand daughter loved the creek beside the cabin and we liked that right up the road from the cabin is a u-pick blackberry farm/winery.
We have booked our family vacation every year with Cabins USA for the past several years. And we are always pleased with our cabins and their service. They always go above and beyond to make sure everything is good for our stay, and quick to fix anything that’s not.

189 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was beautiful and clean! However the premium view that was listed in description was not a view at all. All overgrown trees! So sitting on the porch was not as I expected. Other than that nice stay!

190 of 979 Guest Review

Guest Rating: 8.4
Stayed on 08/01/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was a good value and a great location. It was close to everything, but out of a the tourist congestion. We enjoyed our stay. Just a couple of things to make it better for the next person. First, the door code given us was wrong and we had problem getting in touch with someone to correct the problem. Second, the cabin needed to be cleaned better. Spider webs were in the windows in the living room effecting the view. Third, there was no soap in the bathrooms. Overall though it was what we were looking for in a cabin.

191 of 979 Guest Review

Guest Rating: 7.9
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 5
Value: 9
Comfort: 8
Check Out: 10
Amenities: 3
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was clean and very pretty. Needed closets or something to hang clothes on and hooks for robes or towels to be hung on the back of the bathroom door. Location was close to everything.

192 of 979 Guest Review

Guest Rating: 10
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only complaint was this property shares water line with cabin above it. The cabin owner above it turned off the water line so we had no water available to us the first day. We called cabinsusa and they sent 2 people out to fix it, 2 different times. The second guy figured it out. The cabin rental place offered no refund of any sort the first day.

193 of 979 Guest Review

Guest Rating: 10
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

194 of 979 Guest Review

Guest Rating: 10
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

195 of 979 Guest Review

Guest Rating: 7.8
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 5
Comfort: 3
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Not enough towels for the amount of people. When we got there the grand theater was tore up along with some tv’s, wall outlets and the dryer. We was washing towels because there wasn’t enough and found out the dryer was tore up. The furniture needs a upgrade. The love seat is broken down. Besides all that The cabin is beautiful though.

196 of 979 Guest Review

Guest Rating: 9.4
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really liked the cabin but could use some better kitchen towels and some better bed pillows, they were a little flat. Nice place overall.

197 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

198 of 979 Guest Review

Guest Rating: 9.1
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The property was great. Very spacious and well kept. Some of the arcade games were a little worn down but overall this was a great place to stay. Would definitely consider staying here again.

199 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/31/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

200 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/01/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing! As a family of seven, this cabin offered plenty of space and activities to do while we visited Pigeon Forge. The cabin was super clean and in great condition. As a family, we might just come back and stay in this cabin every year! I would totally recommend it to everyone. The cabin was so great that it made it hard for us to leave at the end of our stay.

201 of 979 Guest Review

Guest Rating: 9.7
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin! The staff was incredible! We had to make a last minute change to our reservation due to things beyond our control and they were so nice and helpful. They allowed us to change our reservation and helped us get a cabin we would enjoy!

202 of 979 Guest Review

Guest Rating: 10
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We totally loved the cabin!! Each family had their own floor (son and grandson top floor, main floor my daughter and myself, bottom floor my daughter and her 3 sons. If we needed a little time out we went to our own floor. We loved how close we were to everything we wanted to see and do. Would recommend highly!!

203 of 979 Guest Review

Guest Rating: 10
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and cozy place for vacation. Large cabin plenty of space for a big family or group getaway. It’s close to all the fun activities for kids. I highly recommend this cabin and look forward to booking again soon

204 of 979 Guest Review

Guest Rating: 9.0
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin was in a nice setting, enjoyed the pool more cause we could walk there. The parking was a little difficult if you have neighbors because they took up all flat surfaces to park, due to them having 6 cars there, so we had to park on incline which we didn't like!! Over all the cabin is beautiful and had a beautiful view of mountains, and very convenient location and we were very happy with our stay!!

205 of 979 Guest Review

Guest Rating: 10
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean and had everything we needed.
The location of the cabin was in a perfect area that made it easy to get to all of the attractions.
The check in and out process is extremely easy and fast.
I highly recommend these cabins to anyone and will be returning on our next vacation to Pigeon Forge.

206 of 979 Guest Review

Guest Rating: 9.1
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

207 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin and location was the perfect getaway for my husband and me. We enjoyed the cabin that provided all things we needed and more. The location was absolutely beautiful and peaceful. It have us that sense of Serenity that we were looking for. We can't wait to go back!!

208 of 979 Guest Review

Guest Rating: 10
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

209 of 979 Guest Review

Guest Rating: 7.7
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 1
Check In: 10
Value: 10
Comfort: 1
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
The new constructed cabin was really nice. My family stays in Pigeon Forge twice a year. We have mostly booked with Cabins USA. This cabin was in a great location with wonderful views of the river. However! The king size bed was actually a king size bed frame and box spring with a Queen size mattress. The mattress in the downstairs bedroom was extremely worn out, cheap, and uncomfortable for this to be a new constructed cabin. The mattress cover was plastic which made it feel like you were sleeping on vinyl. My husband and I didn’t sleep through the night comfortably for the 3 nights we were there.

The hot tub was beautiful but was not clean at all. Dirt, leaves, and bugs covered the bottom so we couldn’t enjoy this amenity unfortunately!!

We had high hopes for this stay but lack of sleep tended to sway the ability to fully enjoy this vacation.

210 of 979 Guest Review

Guest Rating: 8.8
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 6
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
This was by far our favorite cabin we’ve ever stayed in. It was very clean, spacious and cozy for all. We had read reviews in the past about scorpions in the cabin which I thought was ridiculous and couldn’t be true. However, there really was a scorpion downstairs in the floor between the two queen bedrooms. It was dead and caused no harm to us. The staff at check in also wasn’t the most pleasant to deal with but I really thought the workers on the Monday we left were very nice.

211 of 979 Guest Review

Guest Rating: 10
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

212 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Several months ago I searched many rental properties and locations in the Smokey mountain area for a site that would accommodate our family of 14. The Cabins USA website appealed to me due to the cabin photos, detailed amenities,favorable reviews,pricing for daily or weekly stays, and choice of rental locations through out the area. It was easy to book our selection online, and I was kept updated via email of the check in process. The home was modern and spacious.. loved that each family had a bedroom with bath;s a lovely kitchen with BIG table;bunk room for the kids; a 6 seat theatre room; pool table and arcade games; 2 porches with rocking chairs to view the woods; convenient location to Dollywood and the Parkway, etc. (Did make a phone call to the office due to the fact that the internet code for the house was incorrect.. An easy fix and pleasant person that I spoke with). Since this was my first experience with Cabins USA I would definetly recommend them to future customers.

213 of 979 Guest Review

Guest Rating: 9.4
Stayed on 08/01/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

214 of 979 Guest Review

Guest Rating: 8.8
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Only issue we really didn’t care for was that on the third night the AC unit kept us up all night by being so loud and Vibrating the floor of the master Bed room. Other that that. Nice little cabin.

215 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a good visit and did like the cabin. We had a few small issues, but nothing that ruined our stay.

1) The TV in the basement didn't work correctly. It is a smart TV and had a Spectrum cable box, but you couldn't change the TV input to watch it (remote had no batteries, TV has no buttons).

2) The instructions received for using the keyed door lock were a little vague as far as locking it when you left during your stay. We figured it out, but that could be communicated clearer.

3) Flush lever on the main floor bathroom was broken. To flush, we had to take off the tank lid and pull up on the stopper.

4) Washing machine worked, but the cold water feed was broken; it only dribbled cold water into the washer. It took more than 45 minutes for the washer to fill up.

These were small issues and none would preclude us from staying again, although we'd hope if we returned that the issues would have been corrected. We loved the privacy and the convenient location. Our children (9 & 7) loved the loft with the little canopy beds. We enjoyed the Midway arcade machine (2nd player joystick broken but I don't blame ownership for that) and the pool table. Kitchen amenities were good, there were plenty of towels, soap, TP, etc.

216 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

217 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved our cabin & had a wonderful stay. Only complaints are that the cabin should be stocked better. The kitchen was missing a lot of essentials. We cooked a lot & had to be creative with what was provided. Even worse there was no dish soap, 1 dishwasher tablet, 1 roll of paper towels, 1 roll of toilet paper, & no laundry detergent. We had to buy all of that so that was a little frustrating. Cabin was pretty clean, but it's obvious it's never cleaned too thoroughly. There was a lot of dust & cobwebs. The resort pool was convenient & we enjoyed it, but it was pretty dirty also. Despite all of that though, we enjoyed our cabin & was comfortable. Would reccommend!

218 of 979 Guest Review

Guest Rating: 10
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

219 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Everything was great. We had a party of 7 so this cabin met our needs. The location is absolutely great to be along the parkway. We will rent this cabin again. The cabin was clean and our kiddos loved it. I’ve rented over 15 cabins throughout the years with cabins USA. You won’t be disappointed.

220 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I do not like the new door locks. Door Code needs to be a shorter number. It had too many numbers. Back porch near hot tub needed to be swept and cleaned. There were a lot of spider webs. But over all cabin was great. Check in and out was easy. Wish you would extend the online check in till the day of. I didn’t finish paying till day before so I had to go by office. Just to sign and let you make a copy of licenses. That could have still been done my email even up to the day I checked in.

221 of 979 Guest Review

Guest Rating: 10
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As usual this cabin was awesome. Great location close to town, is one level with no steps, great for anyone with mobility problems, is super clean, has beautiful decor throughout. Is always seasonally decorated. All in all the best value for a cabin we’ve ever found in the pigeon forge area. It is obvious the owners take pride in offering luxury and comfort to their guest at an affordable price.

222 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin is older, but you can tell something's have recently been replaced recently. The cabin was close to everything. The view was beautiful. However, the A/C unit works, but not well. We kept it on 70 and it only reach that temperature late into the night. They might want to consider getting it serviced. Thank goodness we brought our fan. The toaster only toasted oneside of the bread. The cabin is supposed to sleep six, but there is not enough eating utensils for 6 people. They may want to consider adding more utensils. The dryer took 3 tries to get our clothes dry, and the office was made aware. The mattress on the daybed downstairs needs to be replaced. Overall all of the other beds slept great. Dont waste your time on logging into the wifi just use your cellphones data. The internet was horribly slow. Overall the cabin was nice just needs a few new things to make it more enjoyable. Also would suggest to add some furniture to the lowest deck.

223 of 979 Guest Review

Guest Rating: 8.9
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin is close to the busy road as other reviewers stated but once inside, we didn’t hear any noise. The mattresses were actually nice compared to some of the other cabins. We had to wear shoes inside because the floors were not cleaned. On the bottom level, there seemed to be an endless supply of little worm-like bugs crawling around so the place definitely needs to be treated.

224 of 979 Guest Review

Guest Rating: 9.4
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the location, condition of our cabin and amenities were wonderful. However, the bedding in the master bedroom (first floor) needs to be replace. There was an odor of urine on the bedding, which I believe came from the mattress, and it was soft and lumpy. Besides that, it was a wonderful vacation and I will most definitely rent again. Thank you.

225 of 979 Guest Review

Guest Rating: 10
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

226 of 979 Guest Review

Guest Rating: 10
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We’ve been using Cabins USA every year for the past 5 years. This property was the best one yet! It’s not very close to Parkway or all the activities but we didn’t care. This property makes you want to stay up late and sleep in. Totally worth the drive and the money. We only had one issue and it was taken care of immediately. Excellent customer service every time. We will continue to use Cabins USA. We are already looking for next year if we can wait that long!

227 of 979 Guest Review

Guest Rating: 10
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything we hoped for our 5 year anniversary!

228 of 979 Guest Review

Guest Rating: 9.5
Stayed on 07/31/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
House was clean and very comfortable. Loved the way it was decorated. Game room and outdoor jacuzzi were a big hit. Could not figure out how to get the projector to work in theater room. Would suggestion a sign closer to the road with cabin name on it to make it easier to find. Wifi password given on check in sheet was incorrect but we found the correct one on back of the router. There was a rock slide that closed the road leading up to our cabin so we had to wait almost 4 hours to get back to cabin. While that was upsetting, customer service did help with directions for an alternate route. We enjoyed our stay and would come back again and recommend to others

229 of 979 Guest Review

Guest Rating: 9.1
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Overall the cabin was very nice! It was pretty clean but the toilet could use some TLC as the inside bowl wasnt all that clean and the toilet seat needs to be replaced. It could use a good dusting as I seen spider webs in some corners and door Jams.

Check in was straight forward and easy, however wifi code was not given, we had to call back to get it and that should be included during the check in process!

Check out process was great as it only required a click!!!

Overall cabin was great and was centrally located!

There should be a few ice trays in the freezer and the washer and dryer was no longer there, I was disappointed about that, as I had planned to wash out dirty colthes before we left!

The cabin was very cozy and home away from home feeling, however that mattress could have been softer!

230 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay and would rebook again. My only complaint was the place needed to be cleaned better, especially when it came to dusting furniture and sweeping in corners. We didn’t use the grill or hot tub, so I have no comments for those amenities. The kids loved the game table, especially its location near the kitchen. The location was close to everything (for the first two days we found everything we needed in a 2-mile radius). Enjoyed our stay and can’t wait to return soon.

231 of 979 Guest Review

Guest Rating: 8.4
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We originally planned to spend our week vacation at the River Chase, however, upon immediate arrival we realized that the cabin wasn’t as described. The cabin was nice and fully stocked with tp, soaps, pt, and everything needed in a kitchen. However, our issue was the amenities. The air hockey table was on side of the road, the balls for the pool table were missing (office said they were stuck in the table) and there was WiFi but that cabin doesn’t include WiFi so they do not give the code. The freezer door handle was broken, the kitchen counter has seen better days and is falling and there’s no yard or private outdoor space (pictures are misleading). Being that we choose this cabin because of its amenities we were let done and upset. The plan was to unplug and enjoy family time during this vacation, but there was literally nothing to do but play cards and watch tv. Thankfully, we’re season pass holders to DW & SC and regulars to the mountains so we were able to stay busy until Cabins USA moved us to an upgraded cabin after 2 night because of the inconvenience and issues with the cabin. But, when I first made contact with the office I was told sorry that’s only an amenity we can’t do anything. After a several conversations and telling the rep we were regulars and stayed with them multiple times in the pass, I was able to speak with a supervisor and he made things right. There were other small issues with the cabin but it’s to much to list. Read everything in the description and recent reviews!! BEDs ARE TERRIBLE unless you enjoy sleeping on concrete!!

232 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay in this adorable cabin and will be planning another cabin stay soon!

233 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin and it’s location!!!

234 of 979 Guest Review

Guest Rating: 9.0
Stayed on 08/02/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay at the Simply Irresistible Cabin. I was impressed at the cleanliness and sufficient towels and linens. There were no coffee filters so we had to go out and get them but overall the kitchen had lots of dishes and cookware. The cabin is in what I call a “Cabin Subdivision” but we were at end of cul-de-sac so we had a lot more privacy than all the other Cabins there. It was close to the parkway and that was nice. We really enjoyed the archade game and small “theater” but it was hard to use pool table. My family and I loved our stay.

235 of 979 Guest Review

Guest Rating: 9.3
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We stayed in Cuddley Critters in July of 2019. We had a few issues but every time I called Cabins USA they sent someone the same day to take care of problem. Cabin needs bigger pots n pans. Biggest problem someone prier to us renting put towels around air handler upstairs and when it got stopped up we came home to find water all over kitchen and dripping from ceiling. I called rental company and someone was there within an hour. Thanks cabins usa for helping correct problems and saving our vacation

236 of 979 Guest Review

Guest Rating: 8.1
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 5
Value: 8
Comfort: 10
Check Out: 9
Amenities: 4
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We use this cabin every year. This year the hot tub was working properly. Maintenance came on our last evening there and looked at it. Said he had to order new knobs or whatever for it. The master toilet had mold around the top bowl plate and around the top of the bowl, you could see it when sitting in the tub. The upstairs light had a bad bulb or no bulb. Had to get a lamp with a missing shade out the closet to use. And our price didn’t change for the inconvenience of the hot tub not working. Other than that it was awesome. We usually never have a problem though. Just this time we had a few issues.

237 of 979 Guest Review

Guest Rating: 10
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

238 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great view and no wifi, nice to disconnect for a few days.

239 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/04/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

240 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

241 of 979 Guest Review

Guest Rating: 8.1
Stayed on 08/04/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 5
Comfort: 9
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
This cabin is very rustic.The size is perfect for two people.Everything was clean.The best part of all,was the river.Very thereputic.The complaints we had was that we were about 15 minutes out of town.This cabin has no cel phone or internet service.The hot tub on back porch needs up grading.The jets didn't work correctly.Lastly,staff didn't leave enuf towels and cloths for our three night stay.We thought it was a bit pricy with not having these services.We would not stay here again.We like conviences.Hope this helps.

242 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is by far the best place I’ve stated in while visiting gatlinburgh . My mother and aunt is already planning next years trip .

243 of 979 Guest Review

Guest Rating: 9.4
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Have to say that we loved this place. It’s an amazing place to stay, it was very clean and neat. The pool is right outside your door the few people you do see in the neighborhood are very nice. No doubt this is where we will be coming back to and I advise everyone to come and check it out. The view is spectacular and the sunrise is just BREATHTAKING so please come and enjoy. Thanks Cabiins USA

244 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a wonderful place to stay! On top of a mountain, and yes it will have winding roads but that's what you get when you want to stay on top of a mountain. It was just beautiful!!

The cabin was clean and comfy and its about 20 minutes from downtown Pigeon Forge in Wears Valley.

Cabins USA was awesome to work with.

245 of 979 Guest Review

Guest Rating: 8.5
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had a lovely stay in this beautiful cabin. It was homey and not too close or too far from anything. Most of the time it took us about 15-20 minutes to get where we were going. The only complaint we had was the couch, chair, and bed were not very comfortable. The hot tub light was out but other than that we loved the cabin. We had all of the kitchen tools we needed to cook a few times as well. The location was very nice and you do have a mountain view. We also spotted a mama bear and her cubs one evening when we came home.

246 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

247 of 979 Guest Review

Guest Rating: 8.6
Stayed on 08/05/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We booked our cabin online and found the process very easy. We attempted to check in around 5 pm on the arrival date and the office was extremely busy so we had to kill some time and return later. It would have been nice if there was another option for checkin for those that had already made reservations. We found the cabin very suitable and comfortable for our family. The proximity to pigeon forge was very ideal; however, the road was very steep and perhaps would be more ideal for SUVs rather than cars to access. Overall we were very impressed and quite possibly would consider this same cabin in the future. Thank you for an enjoyable experience!

248 of 979 Guest Review

Guest Rating: 8.7
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We reserved the Eagles Crest cabin for our family vacation the first week of August 2019. We mainly chose this cabin for the view and the hot tub, which both were very disappointing. The trees were very overgrown and destructed the view and the hot tub motor was broken. It took the maintenance guys three days to get out to fix it. The road to the cabin is very narrow and is very challenging to navigate at night. The check in/out process was very easy and the cabin was very clean. All that being said the CabinUSA staff was amazing and moved us into an upgraded cabin for the remainder of our stay. We moved to the Big Mack cabin which exceeded our expectations in every way. We will definitely book with CabinUSA again!

249 of 979 Guest Review

Guest Rating: 10
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was AMAZING! Very spacious and clean with wonderful amenities. The only down side is that this cabin is in a resort with neighbors close by. That being said, there is some privacy out back so it wasn't too big of a deal.

250 of 979 Guest Review

Guest Rating: 8.6
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was really nice! Unfortunately, the beds were terrible and very uncomfortable especially the downstairs bed. Other than that it was very nice. Also the location was close and convenient to everything.

251 of 979 Guest Review

Guest Rating: 9.6
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

252 of 979 Guest Review

Guest Rating: 9.0
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 8
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This is a beautiful cabin, clean, well decorated! However, upon our arrival the pond directly beside the cabin had caution tape all around it and was bring drained. Every morning of our stay (8/5/-8/8) at 7:00 AM dump trucks hauling fill dirt and excavator equipment started running. This went on till 4:00 PM each day... This was a very disappointing vacation in the aspect of peaceful and relaxing as we had hoped and anticipated. It was truly one of our main reasons for booking a cabin and the first time we had went thru Cabins USA. Upon check out I did mention this to the representative because we were amazed that the cabin was even rentable during this renovation process. The representative explained they had no idea this was being done and doubted if the homeowner knew either. We were told it was the resort performing the renovation. Either way as close as this cabin is to the pond that was bring renovated our vacation was not what we had hoped for... Kinda sad for us our daughter is going into her senior year and this was really our last Family Vacation before college and we choose here to spend that time. We had even made plans to take some senior pictures around the pond, and wheel area but of course that was not at all possible. While we are disappointed I want to make it clear the cabin itself was beautiful and the owners have done an excellent job with the cabin itself! I thank them for sharing their cabin and commend them on all their hard work to provide such a beautiful cabin. We only wish we could have experienced a quieter, relaxing and peaceful atmosphere during our stay...

253 of 979 Guest Review

Guest Rating: 9.0
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall trip was great. Hot tub and dryer weren’t working. Pool was great. Very close to town. Pool table room was too small to play pool in. Would have been a perfect trip if the hot tub and dryer were working.

254 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/05/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
First I want to say how amazing the customer service is here at Cabins USA, my girlfriend and I were originally scheduled to visit in the middle of July but our daughter got an unexpected infection that required a minor surgery just a few days before our scheduled trip. This made it unable for us to travel and despite being just a few days before our trip Cabins USA allowed us to reschedule our trip WITHOUT losing any of our money.

Fast forward a couple of weeks later to early August, our daughter had healed up and we got to take our first vacation as a family without a hitch. The Cabin we stayed in was "Cherished Memories" and it was a great little cabin with everything we needed and the perfect location. Secluded enough to feel like you're in the natural beauty of the surrounding mountains but just a short drive to all of the attractions on the Pigeon Forge strip! But, most importantly Cherished Memories will truly always hold cherished memories for our family as my girlfriend became my fiance on this trip in the living room of that cabin! It was a perfect vacation and we have Cabins USA to thank for a lot of that!!

255 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Are family of 14 stayed very comfortable in the cabin. The children enjoyed the pool. The view was spectacular and the amenities was fine we did take a few of our own just to make sure we had enough, but the cabin really did provide enough. The only complaint would be the beds were squeaky. Other than that we all had a wonderful and memorable trip

256 of 979 Guest Review

Guest Rating: 9.9
Stayed on 07/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and view was breathtaking. My family and I had our 2019 family reunion getaway their on 7/26/19 until 7/30/19. Everyone loved everything about the cabin, enough space to accommodate our family. The game room & theater room, was awesome. I so loved the morning and evening view sitting on the deck of this marvelous Bluff Mountain Lodge Cabin! When it came time to check out, no one wanted to leave. Bluff Mountain Lodge was home away from home for us. I will definite stay again.

257 of 979 Guest Review

Guest Rating: 9.4
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

258 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

259 of 979 Guest Review

Guest Rating: 10
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

260 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

261 of 979 Guest Review

Guest Rating: 10
Stayed on 07/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

262 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was clean and the description was accurate. Very nice place to stay. Staff was very helpful and friendly. Will definitely book with you again.

263 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our family vacation cabin was beautiful and the views from the outside was amazing.

264 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

265 of 979 Guest Review

Guest Rating: 10
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

266 of 979 Guest Review

Guest Rating: 7.5
Stayed on 08/01/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 8
Amenities: 9
Location: 0
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Nice ztay ,only thing i arived late in the dark gps was not spot on to acaclly the cabin ,cabin had no lights on maked very poorly had to get out to find the numbers and name on the cabin ride around almost a hour was not very happy

267 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Starry Night was perfect for our little family. The drive up was easy, there was a few steep hills, but other than that it was easy going. There isn't much of a view of the mountains, so if you're looking for a view this isn't the cabin for you.

The kids enjoyed the games upstairs. The Deer Hunter game worked a bit wonky, but it was perfect to keep the little ones preoccupied while the oldest and I played a game of pool. The washer/dryer is upstairs and were very quiet! This was helpful when doing laundry at the end of the day, when the kids were sleeping.

The bed downstairs was MASSIVE. I had to kind of get a running start to jump up on it, but after that it was spacious and comfortable. The soaking tub in that room as well worked great, although the plug kept wanted to pop up and let water out.

We enjoyed time on the front porch swing. One morning my little guy even pointed out bears. They were about 15 feet away from our porch. We even saw some wild turkeys making their way through the neighborhood. The cabin does have some other properties near it, but it is still secluded enough to give you privacy.

For it being a place we planned to have breakfast and dinner and just rest up at after long days out and about, it served its purpose wonderfully.

The express check in and out options were great! Saved us a trip from stopping at another place with tired kids. We look forward to renting from this company again - the whole process was foolproof and the property was clean and comfortable.

268 of 979 Guest Review

Guest Rating: 10
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

269 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a outstanding vacation. Our son is getting ready to go into the Army at the end of the mouth so we ask him where he wanted to go. He said to Pigeon Forge. We waited until we got there to get a cabin. The lady was outstanding at check in to handle the room full of people that was there and find us a last minute home. The home was very clean and nice. It was also convenient location. Thank you Cabin USA for making our last family vacation together a very memorable one.

270 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/05/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

271 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/04/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was nice , the only things I would suggest is to placed some more lighting around the playground to enjoy during the evening. Especially during hot days. And the mattress could be more relaxing. But overall a 4.5 out of 5

272 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Convenient location. Spacious cabin. Only thing that I would suggest is allowing visitors to change temperature on air conditioner below 70 degrees. When we got there it was 78 degrees in cabin and it took forever to cool down due to only being able to put thermostat on 70. Cabin never once went below 72 degrees which wasnt a problem because weather was decent but if it had been really humid days it wouldn't have been refreshing in the cabin.

273 of 979 Guest Review

Guest Rating: 10
Stayed on 08/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved heart to heart. I’ve been coming to the smokies for 20 plus years now and this had to have been one of my favorite cabins. The location is great just a few minutes from downtown pigeon forge. The cabin itself is in a very peaceful area. I’ll definitely stay with cabins USA again!

274 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed the time we had here. The cabin was amazing! And The view was great!!! We enjoyed the hot tub, pool table and games. My wife and I also enjoyed just looking at the view and making a fire. I would highly recommend this cabin!!! Be aware of the very steep drive up the hill to the cabin though. It was intense!!

275 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/04/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

276 of 979 Guest Review

Guest Rating: 10
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing. Kids & adults both enjoyed game room & all amenities. Had everything we needed to prepare & cook meals. Only thing is that from our balcony the trees were over grown so we couldn't see the mountain & in the pics on website it was visible which you can clearly see it may have been winter when pics were taken. If they could just clear a lil spot it would make coffee drinking on balcony so much more amazing with mountain view. But we would definitely stay there again. Thanks for an amazing vacation.

277 of 979 Guest Review

Guest Rating: 7.5
Stayed on 08/07/2019
Ratings:
Booking: 7
Staff: 7
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Location of cabin was good - nice views. Wasn’t actually in Gatlinburg, but was still close to everything. Property itself needs work. The deck is falling apart and needs a good cleaning and restain - boards need fixed. Hot tub is great at night because you can’t see the age of it...during the day it all shows. Inside of cabin is nice - bathrooms and living space are great. Pool table was a good time! Bedroom needs the most work...old carpet that is stained made it instantly feel dirty. We wish it would just be hard floors throughout. Bedspread was dark and again felt dirty and made the room feel closed in. The only light in bedroom was over head - would have been nice to have a lamp. The mattress was terrible and the bed frame was so noisy. We did not have a good night sleep at all. We did see 1 cockroach in the kitchen ...good thing we didn’t plan to actually use the kitchen for cooking! The sofa bed is a joke - I wouldn’t let anyone sleep on that - not even my worst enemy. The washer/ dryer was nice to have - cabin has some good and bad points ...fix the bad points and this would be a great value cabin for 2-4 people.

278 of 979 Guest Review

Guest Rating: 9.1
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This is a beautiful cabin and perfect for couples since it has 2 master suites. It is very convenient to all the fun and restaurants. Nice community pool and close to the cabin. It was clean upon arrival except for the air return vent that clearly had not been cleaned for a long time. The hot tub was not working and after 3 calls to maintenance it was fixed on the third day into our vacation. There were several other things that needed to be fixed in the cabin which lets me think it does not get regular maintenance. Only one plug in the kitchen worked, leaky faucets in the bathrooms, and not enough lighting in the downstairs bathroom. At one point the lights in the downstairs bedroom wouldn't come on and my husband had to find the breaker panel outside and turn the breaker back on that had tripped. There were numerous large cockroaches outside and inside of the house. YUCK!! The mattress downstairs was so worn out we had to turn the mattress before we could even try to sleep on it. Also needed new blankets on the beds and new couches. Rocking chairs outside on deck were too old and frail to sit in. But after we worked around some things, we had a wonderful time. With some maintenance and upgrades I would stay here again.

279 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property was outstanding. Very cozy! Perfect for a couples getaway! Only upgrade needed would be WIFI. Thank you for such a wonderful stay!

280 of 979 Guest Review

Guest Rating: 10
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

281 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful. We will return soon. It's a very romantic setting.

282 of 979 Guest Review

Guest Rating: 8.9
Stayed on 07/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

283 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/06/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

284 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin, clean, very private and contained everything we needed.

285 of 979 Guest Review

Guest Rating: 6.8
Stayed on 08/03/2019
Ratings:
Booking: 7
Staff: 5
Cleanliness: 5
Check In: 7
Value: 6
Comfort: 8
Check Out: 8
Amenities: 4
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
The location of this cabin is great, amazing view. The day we arrived at cabin found door unlocked. We entered cabin & placed all our stuff. Followed instructions on door lock code & locked cabin. Went out for a bite to eat & returned about 9am. Door would not open. Called Cabins USA & left a message for help with call center. No response. This is very very bad!!!! At this point we could either bust a window to gain access, sleep in cars until help arrived or go find another hotel. Luckily we found a window unlocked & was able to climb threw to gain access. Unlocked window is bad enough, but we were lucky we found this.
The next day maintenance responded to address door locking issue. They could not fix. Gave us a key to manually open/lock door.
Very limited on utensils (plates/pots...etc.)
On last day got stung multiple times by red wasp near trash cans. In the future, inspections should be done periodically to avoid this issue for paying customers.

286 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay the only issues upon checking in we easily noticed cob webs from the coffee table to the floor that wasn’t a big deal to remedy them, I am a healthcare professional and I was satisfied with your cabins but I need WiFi so I can stay in touch regarding my patients needs so not having WiFi for me was an issue. If I return I will look for a residence with WiFi connections. It was my fault for not assuring The residence had the services I need. The area was beautiful and our stay enjoyed by both of us . Thank you for your professionalism in the industry

287 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Had a great time. The cabin is big and there's a lot room for everyone.

288 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/03/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 7
Would Recommend Property: 10

289 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was fantastic. The location was excellent...with beautiful views and a quiet cul de sac....and even a great seat to Dollywood's fireworks. Easy to contact staff for minor questions/concerns and check in/out very convenient.

290 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had some minor issues during our stay. Cabin was hot the first few nights. We noticed air filter was soiled and replaced it. It was much more comfortable after fresh filter installed. We love going to the Pigeon Forge:Gatlinburg, Tennessee area.

291 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/03/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This is a gorgeous property with an outstanding view of the mountains and valley.
The property is close to Pigeon Forge and Gatlinburg and their shopping and entertainment
plus all of the natural beauty of the Great Smoky Mountains.
Everything in the property is first class. You can sleep 8 (6 adults, 2 children) with
ease. We spent a majority of our time on the porch in the rocking chairs enjoying the view,
great weather and each other.

292 of 979 Guest Review

Guest Rating: 8.6
Stayed on 08/04/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9

293 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

294 of 979 Guest Review

Guest Rating: 9.0
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
I liked this cabin. My only problem was that we could not use the TV's, which I did tell Cabins USA about twice. It would have been nice to watch a movie at night. Outside of that, we did enjoy our stay and saw a lot of bears.

295 of 979 Guest Review

Guest Rating: 8.7
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin is close to down town and good for large groups. It is nice and in good shape but definitely some deferred maintenance. We, like many other guests have mentioned, found parking to be an issue as there are limited spots and the cabin is located at the bottom of a hill. We called and requested trash pick-up 3 times during our stay and it was never done so it started piling up outside until stray cats, raccoons, and a skunk decided to start tearing through it. It was still in a pile out front when we checked out. There wasn't enough silverware for the group and it would be nice if they added a few more items in the kitchen. The BBQ is in bad shape and leaks down onto the lower deck.
Outside of those issues, we really did enjoy this space and would utilize it again.

296 of 979 Guest Review

Guest Rating: 10
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Quiet, private cabin away from it all!

297 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

298 of 979 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an awesome time staying at Blue Sky cabin. The views were unbelievable. It was super quiet except for our last night. Neighbors had a party going but so did we so it was fine. I would definitely stay here again. Great location close to everything we wanted to do. Only recommendations would be to fix some of the door handles leading to the patios...they were very hard to open and close especially the one down in the game room. We will be back someday.

299 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin was nice overall. beds are about worn out .Upon check in bed room on main level was missing a comforter, and no blankets for pull outs. Separate thermostat upstairs was nice to keep upper level cool. Cabin close to everything was nice. Parking is limited. Game room was nice, multi arcade, pool table and foosball was fun. Cabins are close together but manageable. Hot tub was very nice and worked well. Cabins USA took care of our needs and even called to check on us. Hot water was plentyfull for showers and jucuzzi tub. Pool area was clean and inviting.

300 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great staff.

301 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The pool was not heated. The hot tub would get people wet on the bottom porch and this was not from people splashing the water out.
Company Response:
Thank you for your review, Doug! This pool is a heated pool and our pool technician checks the temperature and chemicals before each check-in to make sure it is set to the appropriate temperature. We hope that you will book another stay with us again soon!

302 of 979 Guest Review

Guest Rating: 10
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Have been staying in this cabin for the last 10 years and hope to continue to get this cabin yearly absolutely love it!!!

303 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

304 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

305 of 979 Guest Review

Guest Rating: 9.0
Stayed on 08/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Our stay was good. We liked the cabin. There were a few things that could be better.

Water pressure very low so trying to fill inside hit tub in a timely manner was not positive.
Tub in bathroom had no plug to use for filling it up for use. Tub is very slick and you have to be very cautious to use getting in and out and if showering.
Fireplace was not hooked up to use even though it is summer it would have been nice for atmosphere.
Some window blinds needed replacing.
There were extra pillows but no pillowcases or extra linens.
The updated kitchen appliances were nice.
TV reception and channels were lacking but both TVs were large screen and nice.
Being able to use Roku and personal use of streaming was good.
Very nice community where cabin located.
Distance to Pigeon Forge. Gatlinburg and Sevierville attractions very good. We found a route to use to help stay out of heavy traffic.

Overall we would recommend this cabin and Cabins USA.

306 of 979 Guest Review

Guest Rating: 10
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

307 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The shower door was broke couldn’t open all the way An deck could use some attention nails sticking up every wer boards r rotten needs replaced

308 of 979 Guest Review

Guest Rating: 10
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin it was very easy to get to even late at night. Will definitely book again in the future.....

309 of 979 Guest Review

Guest Rating: 8.7
Stayed on 08/08/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Good stay. But only issue was key code.. it was been changed every evening. And I have to call Cabin.USA to get the new code... very annoying. Overall good experience... enjoyed the trip. Thank you.

310 of 979 Guest Review

Guest Rating: 8.8
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Road to cabin needs work, downstairs toilet needs work. Maybe new showerheads in baths. Comfort good. Liked the cabin overall. Would stay again just suggest maintenance issues fixed.

311 of 979 Guest Review

Guest Rating: 9.4
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

312 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Was a great place and vacation. The only negative thing was spider webs and dead bugs in corners..

313 of 979 Guest Review

Guest Rating: 8.6
Stayed on 08/07/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay at Fleur de Lis. The only negatives were: 1) There was a problem with a noisy smoke alarm which we called about; 2) There was some odor at times in the area from what seemed to be a sewer problem. Also, I have a suggestion that early check-in by internet not require a picture of one's credit card. This is too risky with all of the hacking that is so prevalent today. Thank you.

314 of 979 Guest Review

Guest Rating: 10
Stayed on 08/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean and the view was spectacular! Loved the modern appliances. We will visit again.

315 of 979 Guest Review

Guest Rating: 10
Stayed on 08/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Haileys comet was a great place to stay ,safe , clean quiet was great. Only problem I had was the entrance door The con-nation lock . Problems was getting in to the room and locking the door when leaving . I call the office One of staff member call maintenance . When maintenance came Over to work on The con nation lock it still was not working The maintenance Worker gave me a key to use for now. That was fine with me. The staff did everything they could make Sure the problems was solved . When you are on vacation you don’t want any problem . The staff at Cabin USA was fantastic at 2140 parkway pigeon Forge . All the staff member I talk to was great.. Very professional when dealing with the problem I had . Thank you all so very must . The kindnesses you some to me and my husband 😁🗝 key to are Heart .

316 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was nearly perfect for our one night stay. The cleanliness score was only because there were definitely some uncommonly seen areas (tops of dressers, under chairs) that were quite dirty and appeared to have not been cleaned in some time. The majority of the cabin was in great condition.

317 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay very much. The trees need to be topped , we did not have a good view , so if you want a view of the mountains this is not the cabin for you. We were very disappointed .

318 of 979 Guest Review

Guest Rating: 8.0
Stayed on 08/07/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
My only 2 complaints are that the TV is mounted very high above the fireplace to where you literally have to look up (which caused me a stiff neck!!) or lie down on the couch to watch. Also the water is very stinky!! Otherwise the cabin was comfortable.

319 of 979 Guest Review

Guest Rating: 10
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our cabin! The staff was very helpful when we had questions. Will book again!

320 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

321 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had a wonderful stay. Everything was just as it said. I would recommend Fort Knox to any family. Something for everyone here!

322 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin! It was so clean and perfect for relaxing. We enjoyed it very much! The only thing I would have liked to have known in advance was the road conditions to get to the cabin. We come to the mountains several times a year and drive different vehicles. I always want to know how accessible the roads to the each cabin is as to know which vehicle to drive. No one had commented on those conditions so I will now for anyone interested. You would be fine in a low clearance vehicle such as a sports car however it might be a little too much for a motorcycle due to the small stretch gravel road to the cabin. Not impossible but not ideal either. We have never been disappointing with any of the staff or any of the cabins that we have rented through Cabins USA. And this one was wonderful for us!

323 of 979 Guest Review

Guest Rating: 10
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It’s was a awesome place and close to Dollywood! Very peaceful and comfortable place to stay will always choose cabins USA for our go too

324 of 979 Guest Review

Guest Rating: 8.7
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This was a very nice property and we enjoyed our stay very much! The 5 master suites was very accommodating for our family and we loved having a jacuzzi in each room. The booking, check-in and check-out process was all very easy, and each representative that I spoke with was very friendly and helpful. Probably our major complaint with our stay was the quality of the beds. We all agreed the mattresses and bedding really need upgraded. They all seem to be pretty worn out. One couple ended up buying an egg-crate foam for their bed, while another couple put extra blankets and comforters under their sheets to try to improve the comfort of the mattress. Our mattress had lots of “dips” in it. And the beds were all very squeaky. We just felt that a house of this caliber and cost, should have nice comfy mattresses with higher quality bedding. Some other more minor concerns we noticed was the drain in the jacuzzi tub on level 2 (bedroom to the left) will not stay down in order to use the tub. The iron on this level did not work. The ice maker on this level did not work and the one upstairs made very little ice during our stay. We had to buy ice for our entire stay. We had to buy a universal remote to get the TVs up on the 4th floor to work, and had lots of difficulty getting any of the TVs to work. Really need more detailed instructions and the correct remote with each tv. The lighting in the kitchen is VERY poor. Definitely need more lighting in there! Especially over the snack bar. There was only one dishrag and one dish towel in the kitchen, but we had an abundance of bath linens in each bathroom. We ended up having to buy more for the kitchen, as we needed some to use while those were being laundered. Overall we didn’t feel the house was very well stocked, compared to other homes we have rented. There are usually at least the basics of seasonings, coffee/tea, dish soap, bathroom soap, etc whereas this house basically had nothing, and we had to purchase it all. We did call the first morning after our arrival to make them aware of our problems with the ice makers, the iron that didn’t work and the TVs that wouldn’t work and they said they would come check it out, but no one ever showed up.
It is a beautiful property and we really did enjoy our stay! Just thought you might like to be aware of the problems we encountered, so they can possibly be corrected for future renters.

325 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin and the property was amazing!
Well maintained just beautiful!!

326 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall we loved our stay at your cabin. It was very serene and beautiful. The beds and couch was cozy. We arrived at 4:15 and there was a maintenance man there working on the toilet for about 15 min so that was a little annoying. Also I would maybe get some locks for your outdoor trash cans as a raccoon shredded the trash we placed outside in the cans.

327 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice and quiet, secluded. Mattress was rough. Would stay again!

328 of 979 Guest Review

Guest Rating: 7.9
Stayed on 08/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The parking spot is terrible if there are other people in the neighboring cabins you have trouble getting to it. very steep and at a angle .
The bed was terrible needs a new mattress. The couch was not comfortable to sit or lay on, had to sit at dining room table chairs. The shower curtain needed washed mold on the bottom of it.

329 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful! Looked like it had never been used. We had an issue with our hot tube the first night but they came out immediately the next day and fixed it. Staff was very friendly. The beds were very comfortable. We will be renting with Cabin USA again! Highly recommend

330 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice stay in a very nice condo. No problems at all. Everything was as advertised.

331 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had 3 beautiful bears at the front door our first day there. We loved it. The cell service was really weak and not having internet was hard on us. But that was my fault. I didn’t notice that there was no internet til we got there. Outside of that, the cabin was great. We needed the getaway.

332 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall, we were extremely pleased with this cabin. Very nice cabin, very clean, very close to the Parkway. I only have 2 complaints...1) the Wi-Fi signal was very limited, and 2) the taste and smell of the water was horrible.

333 of 979 Guest Review

Guest Rating: 10
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was one of our better cabin stays. Very close to attractions, well equipped kitchen.
private back porch. Good parking. Lots of seating in living room everyone had a great
time. Thank you cabins USA for another great experience.
Susan Bucaro

334 of 979 Guest Review

Guest Rating: 9.0
Stayed on 08/09/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The beds were hard, the grill needs replaced, needed to be dusted a little more there were spider webs and dust on top of the furniture, we enjoyed the pool and the theater room, the rooms were too big for the size tv's that were in the room. We couldn't see the tv from the bed. But we had a good time.

335 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The arrival process went without a hitch. After my husband took a tour of the cabin, he sat down to unwind before the others arrived. There was no sound from the tv and one of the remotes was missing. The tv had a sound bar attached, but no way to adjust that. Once the others arrived, we finally called for help with the issue. The repair guy came the next evening. He had tracked in mud from his outside. I cleaned it up, but would have preferred that he had taken the time out to ensure he didn't track it in. By the way, one of my sons had gotten the sound to work by the time he came. While he was there, a leak from one of the upstairs bathrooms leaked through the ceiling of the dining area. He said they would need to reseal that area.
The coffee maker can be upgraded to a Keurig.

But out of all of that "We Loved the cabin"!!! Everyone had a chance to unwind and relax. Being in this atomsphere made time seem to standstill. When it was time to come together there was less wait time because of the many bathrooms. The beds were good as far as sleeping goes. Solid mattresses.
The area is near enough to the strip for entertainment and grocery shopping, but far enough away from noise.

I am planning a sisters reunion in this same area in 2021!!!

336 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 9
Check Out: 7
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The only negative about the Cabin was it needed to be dusted inside and out. Every thing else was great. Only negative about the check out is that I would of liked to receive a confirmation text back. The view was awesome and it was great for me and my family. We will definitely be booking again with USA Cabins.

337 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was in a great location but the picture of the cabin was the back instead of the front, it had a smell, the dryer was slow, it was only one sofa sleeper downstairs, the sink faucet in the kitchen was loose, the sofa sleeper downstairs looks like the mattress was burnt and some of the light bulb was out and I called maintenance to come put some light bulb in but the gentleman that came didn't have any. We called about the dryer and the heat element had went bad and the third party person that came said that he didn't fixed Samsung so the dryer never got fixed.

338 of 979 Guest Review

Guest Rating: 10
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

339 of 979 Guest Review

Guest Rating: 10
Stayed on 08/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Pool N Around cabin was amazing. It was beautiful and spotless.
The pool, hot tub, and theatre room were great amenities.
We had a great trip and would definitely stay here again.

340 of 979 Guest Review

Guest Rating: 8.3
Stayed on 08/08/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had the best time here. The property was perfect for just the two of us. It's secluded and intimate. The amenities were awesome, and the bed was cozy and comfty. We watched movies both upstairs and downstairs without any issues. This cabin met our expectations and more. Thank you for such a welcoming visit.

341 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful Cabin with a few issues but nothing major. Dryer wasn't working properly but was able to fix the issue myself by cleaning out the lint trap area that had a lot of build up on it plus the temperature knob had been moved once i discover that it worked fine. The windows in the main room of the cabin could use some shades, we wasn't in the cabin much during the day but with the sun coming in the windows the AC just can't keep up and it gets very warm but it's perfect at night. The driveway is very steep but its paved, a car or minivan would probably drag pulling into it. It is a very nice cabin overall very clean and very comfortable.

342 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was beautiful. It was everything we needed for our family vacation. It was like a home away from home. The view was excellent.

343 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/09/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a wonderful cabin! It was clean and cozy and has an amazing view. We definitely would use this cabin again. The drive up wasn't bad but our little Honda Civic definitely had a fit going up a couple of the roads. We did make it and it was well worth it. We had 6 adults and 3 babies under 2 years. In the two smaller rooms, Pack and plays fit into the closets (with doors open) and could easily fit beside the bed if you don't mind losing that space. The upstairs room is not a "room". It's the whole upstairs. You can tell this by the 3d tour. They did not have that portable wall thing that's in the photos to add privacy so we just changed in the huge bathroom that's upstairs. The staff was super nice, our coffee maker was broke so they brought us a new one within a couple hours. They provided towels, dishwasher tabs, paper towels, dish soap, hand soap... All the things you need. I think there was even a laundry soap pack. They did have a crockpot. The pool is a minute or two drive down the mountain and they even have a playground and walking trail. Playground is definitely for older children. We were so happy with our stay and definitely recommend.

344 of 979 Guest Review

Guest Rating: 8.7
Stayed on 08/10/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 7
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Wish there were a table to sit at to eat, otherwise this was the perfect cabin for us. We enjoyed our stay and even got to see a bear 10 feet from the front door.

345 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! Our family of 12 came from 3 different states and we all agreed by far the best cabin we have rented. Beds were all very comfortable! Left a handed down pool stick that unscrews if anyone finds please return or call the office as it was the only pool stick in the cabin that comes apart! Has sentimental value to my son!

346 of 979 Guest Review

Guest Rating: 10
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and cozy. We had a great time! Nice view! Not far from attractions.

347 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Fishin Hole was a great cabin in a very good location. It was quiet and peaceful, yet close to the main strip. It had enough space for our extended family to stay in and not always be on top of one another. The two master suites were a great plus. We enjoyed the pool that was close to the cabin. That being said, there were some things that would make it even better. Upon our arrival, we had a broken kitchen chair rung, a hot tub with jets that did not blow hardly at all, a broken hot tub cover, and some mold on the beam in the downstairs bathroom. Those were reported, and a crew member responded in a timely manner, bringing us a new chair, checking out the hot tub and getting pictures of the cover and mold. In addition, the beds in the cabin were hard and uncomfortable. They caused some back pain/discomfort and headaches among some of our party members. (We were all 55 and younger.) There were some broken blinds throughout the cabin, no potholders in the kitchen, and we could have used some more silverware. Also, the cupboards in the kitchen and upstairs bedroom/bathroom were sticky (from grease?) and needed a good cleaning. I noticed the broken blinds, uncomfortable mattresses, and broken dining chair were reported in previous review posts as well. Overall, Fishin Hole is a good cabin. We enjoyed our stay. It just needs some issues taken care of to make it exemplary. Cabins USA was great to work with. Thank you!

348 of 979 Guest Review

Guest Rating: 9.4
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and well stocked with the essentials. The game room was very nice. We were pleased with the cabin overall.

349 of 979 Guest Review

Guest Rating: 10
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

350 of 979 Guest Review

Guest Rating: 10
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

351 of 979 Guest Review

Guest Rating: 9.9
Stayed on 08/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and brother and his wife enjoyed our stay in Bear Necessity very much. The cabin was clean and the king size beds were real comfortable. The hot tub was relaxing after a long day of sight seeing and shopping. We also had a competitive pool tournament on the pool table. We book our cabin every year with Cabins USA, and are never disappointed . Will definitely recommend Bear Necessity and Cabins USA to friends and family. See you next year!

352 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We cannot say enough great things about Autumn Run and Cabins USA. The cabins views were breathtaking! We had everything we could need. I was hesitant because of the previous reviews about the driveway but honestly, we had absolutely no issues!! The driveway is paved not gravel as previously mentioned, so the new owners must have corrected it. Loved the easy check in and check out! The only issues we had was that the fridge was not working, but the repair guy came the very next day to correct it, and the arcade game 🕹 was not working well on the player #1 side. The dryer also doesn’t work very well, took three cycles to dry one bathing suit. My biggest complaint would be that you charge an 80.00 cleaning fee and yet leave a tip envelope for the housekeeper? That’s a bit much especially when you give specific instructions on cleaning prior to leaving. 🤷🏻‍♀️
Other than that, perfect cabin, comfy, updated and cozy. Will be back to this cabin for sure!! 🥰⛰🐻
Thank you for a wonderful stay!!

353 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First time ever renting a cabin.  There was plenty of room for the 20 of us.  When we arrived the air conditioner was not working in areas of the cabin and the hot tub didn't work. We called and they had someone out right away and both things were fixed within a couple hours. Since check in wasn't till 4, I would have thought things would have been checked before we got there.  It could have been a little more cleaner and presentable looking. I would think if your wanting people to book your cabin, you would want it to look and smell clean. The pool could have been a little cleaner as well. All and all it was good and we had an awesome time.

354 of 979 Guest Review

Guest Rating: 8.7
Stayed on 08/10/2019
Ratings:
Booking: 5
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The toilet would not flush with the top on it and the hot tub wasn’t even on

355 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/12/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

356 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Loved the cabin loved our time we spent there.only issue i have is why would you put newlyweds right next door to a couple with children you could see right on to there back decks and so u know they could see on ours .and even though the bed was comfortable and all it was not the bed shown in the pics the wooden bed frame was one of the reasons we picked that cabin other than that we had a great stay p.s. the raccoon yep hes still aroind came to visit my first night there

357 of 979 Guest Review

Guest Rating: 10
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and location exceeded our expectations. The cabin was everything it was advertised to be. The view was spectacular. We even spotted a bear passing by while we sat around the firepit. So exciting. Definitely would recommend this cabin and company to our friends. Hopefully we will have an opportunity to visit one of your cabins again in the near future.

358 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hickory Splash was Amazing! Cain is secluded but still less than 10 mins to town. We loved it-hated to leave. The pool is about 4ft deep maybe 4 1/2- not super big but guessing about 7ft wide and maybe 18 ft long-big enough for me and my 3 kids to have plenty of room to swim and play. This was our second year staying with Cabins USA and will continue to stay with them each year. I just wish they had some kind of discount for return customers.

359 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed for 5 days and really enjoyed our cabin it was quite roomy for the 5 of us. The Cabin was clean and everything worked well in fact it looks like a newer property .
The only few things that would have been nice to have are surround sound in the theater room- handicap height toilets
All in all great property!

360 of 979 Guest Review

Guest Rating: 8.3
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Great cabin. We did have our trash all ripped apart by a bear since no one came to pick it up after calling 2 times. The 3rd time it was cleaned up as it was all over the ground. Driveway was steep.

361 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

362 of 979 Guest Review

Guest Rating: 10
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wow - what a beautiful cabin! Like other reviews have stated, the location is perfect. Midway between Pigeon Forge and Gatlinburg and surrounded by trees, peace and quiet. The roads to the cabin are curvy and the main road to the cabin is VERY steep and not very wide in some spots, but we made it just fine with my vehicle that has all-wheel drive. I can't imagine what it's like getting to the cabin in the winter! There is a Welcome Center in Gatlinburg, approximately 5 miles away from the cabin, where you can park for free to catch the Trolley (air-conditioned) to take you just about anywhere. When we visited, Gatlinburg was crowded with tourists, so taking the Trolley was super convenient. The ride is 50 cents to Gatlinburg (they drop you off at the Aquarium), and 50 cents to return to the Welcome Center. There is an option to purchase an all-day pass for $2.
The cabin is awesome - very clean and spacious. In our group were my parents (60+ in age), and my 7 year-old son and myself. When in the cabin, everyone was able to spread out and find their own space. The beds are VERY comfortable - king sized in both bedrooms (one on the upper level and one on the main level). The whirlpool tub in the main level bedroom was wonderful after a long day of exploring the area. Each bedroom has its own large, flat-screen television with streaming apps - Spectrum t.v. and Netflix access were provided for guests. We were excited to have the theater room, 2 arcade games, a pool table and an air hockey table in the lower level, but never used any of these. Also, the hot tub on the lower level deck was clean and the water was hot when we arrived after an 8-hour drive, which was nice. The kitchen is spacious with plenty of counter space, and is fully equipped with just about everything you might need. The only thing I missed was a Keurig coffee maker...I thought I had seen it in the cabin's description, but there was not one in the cabin. No big deal! Also, a washing machine and dryer at the top of the stairs to the upper level bedroom came in handy.
I should also mention that the cabin's owner, Tommy, contacted us on our first day, which was wonderful! We were provided with his contact number in case we needed anything during our stay. We really appreciated this :)
I hope this helps answer some questions any future guests may have. Just thought I would mention some of the things I had wondered about prior to our trip. The Smoky Mountains is a beautiful place to visit - we can't wait to return!

363 of 979 Guest Review

Guest Rating: 9.3
Stayed on 08/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

364 of 979 Guest Review

Guest Rating: 10
Stayed on 08/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin and hope to stay again in the future - it was so comfortable and all our needs were met. The booking and checking/checking out process were so easy, thank you!!

365 of 979 Guest Review

Guest Rating: 10
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin with a great view. Very well stocked for the guest.

366 of 979 Guest Review

Guest Rating: 9.2
Stayed on 08/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Place was very beautiful and had a great scenery. However, the televisions are a little outdated and the one in the living room doesn’t work. Other than that, a wonderful place to stay!

367 of 979 Guest Review

Guest Rating: 8.5
Stayed on 08/15/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Hot tube is in a bad location. There is no privacy for it.... Could use a stereo with a aux outlet, surround sound for entertainment

368 of 979 Guest Review

Guest Rating: 9.8
Stayed on 08/12/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful and super clean!! I typically can’t get comfortable in hotels, but because of the cleanliness, I was able to relax. Having 3 master bedrooms/bathrooms worked perfectly for our group. There is no shortage of space inside or out! Would definitely recommend “A River Retreat.”

369 of 979 Guest Review

Guest Rating: 10
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The 10 of 10 across the board was not a “pencil whip”. My family and I discussed it an truly could not find room for improvement related to the questions.
We did read previous reviews that mentioned small issues past guests had commented on. I called prior to our stay and those few issues were addressed prior to our arrival.
The only thing I would mention to anyone considering a stay at the Copper Ridge Lodge is to ask the staff to look at the vertical blinds in the bedrooms. Ours was missing two blinds. We weren’t concerned about it as it had a private deck and unless someone had a high powered telescope positioned on the mountain top on the other side off Pigeon Forge no one could see in.
We are planning our next large family gathering to stay at the Copper Ridge Lodge.

370 of 979 Guest Review

Guest Rating: 10
Stayed on 08/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved staying at the cabin. It was very clean and had everything we needed to stay . Loved the pool table and the hot tub was very nice also. The staff was very friendly. Will stay again.... Thank You ,
Angela H !!!

371 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Very happy with our stay. Location was perfect, completely secluded. I would definitely recommend. Only complaint is the grill wasn’t working. I

372 of 979 Guest Review

Guest Rating: 9.7
Stayed on 08/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful, The view was beautiful. The cabin was a little further out than we expected, but we dealt with that.
All in all we did have a wonderful family vacation at Royal Vista. Thank You!

373 of 979 Guest Review

Guest Rating: 8.9
Stayed on 08/10/2019
Ratings:
Booking: 5
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Nice place that was exactly what we were looking for, clean and comfortable.

The check-in process was clunky though, no fault of the property owner. We had to drive from Gatlinburg and battle Pigeon Forge traffic, then wait in line for a while, then drive back to the cabin. It would have been much easier to email us the door code (like airbnb would do) rather than waste an hour of our time for no reason
Company Response:
Thank you for your review, Mark! We appreciate your feedback! We do offer an Express Check-in which is a link that allows guests to sign their paperwork and send in photos of their Driver's License and Credit Card. The door code and directions to the cabin are then emailed to the guest. We also offer Express Check-out. We apologize that you did not know that this was an available option, but we hope that you will book another stay with us again soon and you can participate in our Express Check-in next time. Thank you and we hope to see you soon!

374 of 979 Guest Review

Guest Rating: 10
Stayed on 08/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The name spoke for itself A Perfect Stay!

375 of 979 Guest Review

Guest Rating: 10
Stayed on 08/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

376 of 979 Guest Review

Guest Rating: 10
Stayed on 08/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved Sky High Hobby cabin! It felt like our home away from home in the Smokies! We loved the seclusion and just good ole’ relaxation! We came in to town for the weekend with our 3 year old daughter but are planning to book Sky High Hobby Cabin for a getaway for just my husband and I. We could not recommend this cabin enough!

377 of 979 Guest Review

Guest Rating: 10
Stayed on 08/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall wonderful experience, with the exception of the neighbors to the right of us and the cabin across from them were very loud and outside until the wee hours of the morning. We also had a random car just parked in front of our cabin and the man inside was just sitting there drinking.

378 of 979 Guest Review

Guest Rating: 9.6
Stayed on 08/16/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was a hit for our family reunion had everything that you needed and more. Everything was close by stores,strip etc. The only thing I would say this cabin needed was more lighting outside by the pool so you can see and also something surrounding the trash we had a couple of visitors in the trash.

379 of 979 Guest Review

Guest Rating: 9.1
Stayed on 08/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
When we arrived none of the TV's worked in any room, no cable no wifi. As it was Sunday afternoon they could not get comcast out to fix until monday. By the time we returned to the cabin on Monday afternoon it was all fixed with no further problems. Also we noticed that none of the tv cords were very organized and nothing but cable boxes were hooked up. Had to hook up sound bar to use it and never bothered with DVD players. Other than the entertainment issues we really enjoyed our stay. Would recommend someone be sent out to straighten out those issues.

380 of 979 Guest Review

Guest Rating: 9.1
Stayed on 08/17/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin! It was beautiful! The cabin was clean and the view was gorgeous! We will be staying in this cabin again!

381 of 979 Guest Review

Guest Rating: 7.9
Stayed on 08/16/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 6
Comfort: 5
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We had a great time but we were disappointed with the couch that turns into a bed. We had 4 adults and it was very comfortable for everyone. Everything was a little out dated but overall we had a great time and it was nice to get away.

382 of 979 Guest Review

Guest Rating: 8.1
Stayed on 08/15/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great, looked just like the pics on the website. It was clean and the view is amazing. We had an issue with the AC not working but they had a maintenance guy there within an hour to fix it. A few down falls that should be mentioned, we had a 2 yr old with us and there was not a good place for him to play outside. The cabin is on a very steep hill with no flat area around it. Also, there is not a bathroom on the 3rd floor (game room) we spent most of our time up there and constantly had to climb up and down the steps to use the bathroom. Other than those 2 small things, it was great. I would definitely recommend this cabin!

383 of 979 Guest Review

Guest Rating: 9.5
Stayed on 08/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall stay was WONDERFUL! Prompt attention and response was greatly appreciated when we needed a wasps nest above the hot tub removed. Relaxing atmosphere and much needed Anniversary getaway! Thank you 😊

384 of 979 Guest Review

Guest Rating: 8.3
Stayed on 08/16/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 6