Cabins USA Guest Reviews

Cabin was very nice, only got to stay 1 of the 4 nights due to pipes freezing and nothing draining. Hope to get refunded for the nights and be able to try another cabin again one day.

It's a great cabin! The heating system would not keep living room and kitchen area clean, but we was having an Arctic Winter system that came through. Cabin USA did bring space heater to help.

Had a great stay. The cabin was beautiful and roomy. We will definitely be back.

I love Cabins USA, however they screwed me with this cabin.
I was charged a cleaning fee, and the cabin was not cleaned.
There were no brooms to clean for Myself. The sofa bed mattresses needs deep cleaning. The worst part the cabin had a 8 ft spot of Black Mold in the ceiling. My wife and a few other guest started becoming sick from the Mold. Another gues was using the juccuzz tub in the main level room and water was dripping from the ceiling to the room under the room. Cabin USA please close this cabin an remove the black mold. I'm looking into possibly getting a lawyer if my wife does not get better

Everything was great!! The ONLY complaint was the overall cleanliness, there was dust and spider webs everywhere, the oven had prior things cooked or dropped down at the bottom so when turning on there was a burning smell but besides that nice stay

Also just a TAD say on the channels, mostly every channel was 'not authorized' limiting channels a ton in the living room, which was a downer since that's where everyone gathers, there were better channels in the bedrooms.

Nice experience for our family overall, thank you

Our family enjoyed a wonderful Christmas in this beautiful cabin. The cabin was cozy but the couches were very uncomfortable and there was a lot of dust which aggravated my daughter's allergies. We would definitely stay here again. The staff was excellent. Perfect location to all the attractions.

Great location! Great Views!

This was a perfect birthday/Christmas getaway with my honey and I. The location was great and close to everything. The cabin was cute and equipped with the basic essentials needs. Very spacious for a 1 bedroom but if needed for a small family it would work because the couch is a pullout bed. There wasn't much to complain about. Only issues we had was the hot water on the first night went out which was out of anyones control due to the low outside temp's the pipes were too cold but when we called the emergency number a nice guy came out and tried to help. Thankful that someone atleast acknowledge the problem. Oh than that we had no issues. I do recommend bringing all your condiments as they do not provide those items except salt and pepper. I would definitely recommend this place. Hope to visit again in the future.

Absolutely amazing! My family is already planning our next trip!!

Beautiful location! We went during freezing temperatures but we still got to enjoy the beauty of the river and the firepit. Exterior was very well kept. We chose this cabin because it was pet friendly. It's small and cozy. It sleeps 10 but keep in mind it only has 2 bedrooms. There's a king bed in each room and a pull out sofa. Overall we enjoyed our stay but I do want to point some things out. We paid $1,800 for 3 nights including the $50 pet fee which is fine but when we got there the cabin was smaller than we thought. They need to find a new cleaning crew because it looked like it had not been dusted in a while. Mantle, ceiling fans, fireplace, blinds etc. had dust collected on them. beams in the living room ceiling had cobwebs. as far as the amenities go, The hot tub was hot, clean and ready for use, we unfortunately didn't get to use it because the temperatures were in the tens and we didn't want to get sick. The jacuzzi bathtub was great but do keep in mind the hot water runs out pretty quick so make sure you space your showers out. One of the arcade games wouldn't turn on but the Pacman was on and kept the teens entertained. Wifi is a little weak so take a hotspot if you have one, it was a lifesaver for us especially when streaming movies on Netflix. There was no firewood in the shed for us to buy but we managed to go around and pick up twigs and branches and were able to make a fire that way. The electric fireplaces in the bedrooms made the rooms super cozy and warm, The gas fireplace in the living room however, was not turning on. I called the office and they said someone would come out but after several hours no one ever came, good thing my hubby is a handyman and was able to turn it on. The showers were nice but they were not clean. The shower with the aqua colored pebble stones had some hard water stains and the grout was moldy. The handle was a little broken and loose too so it made it tricky to turn on. The kitchen was stocked and I like the fact it had a Keurig coffee maker but they need to invest on new pots and pans. They also need to do some serious weather stripping in all doors and windows, cold air was seeping in through the cracks. With all this being said, this cabin has potential and I would like to book it again in the warmer months solely for the river. As a rental property owner I just feel like it could use a deep cleaning and maintenance updates especially for the price.

The cabin was perfect it was really warm and welcoming. The location was good for us around 20 mins from pigeon forge and Sevierville. The only concern I would have it that the hill up to the cabin is pretty steep. If it snows the back roads to the cabin is very treacherous as they are not cleared.

First off, let me start by saying this cabin was everything & more. It's listed as a 10-bedroom but it actually has 12-bedrooms!! (Yes, we counted) The cabin accommodated my guests & I with every amenity I could think of. The written description of the cabin doesn't do justice until you walk in & see it for yourself! From the time we entered, we were in complete aww! I will admit, there are plenty of curves to take trying to get to it, so drive with caution....but, you'll love it when you get there. FYI*** the cabin sits back off the highway & there isn't any lighting at all & it's easy to pass it up. So once you get on Glades Rd, just slow it down so you won't pass it up. There are 2- huge refrigerators for accommodation, 2-hot tubs as well. The cabin sits on flat ground so if you're squeamish about driving on steep hills(as I am) , no worries about that. There is WiFi available, but it's not reliable...another thing I'd like to see done is whenever there's an arrival, it would be extremely helpful if someone would leave a light on outside the cabin so the arriving guest(s) can see their cabin. This cabin is also in a great location & very easy to get to the main road(Parkway) where all the attractions are. Cabins USA, you have once again exceeded our expectations. And with that being said, I'll see you in 2023!!
Signed...A super satisfied returning guest!

Very nice with great features. Was wonderful to find a Christmas Tree up and waiting for us.
Nicely decorated.
There were a few issues with power just kicking off several times not sure if this was a local issue or something with the house.
The heat was difficult to figure out and it was necessary to run fireplaces to keep it warm. The living room area was very drafty around the windows and the lower level activity and bunk room was very cold.
The upstairs master room jet tub did not work.
The kitchen and dining had plenty of seating and was well lit. A few things that were a challenge were the size of pans. The frying pans for the occupancy of 11 was not sufficient. There were plenty of items to measureing implements but strangely no mixer for something like mashed potatoes.
We got snow the last night and were then stranded. Everyone around us was in the same situation. The ice was terrible no one could get out to leave and no one could get in including the cleaners. People actually totalled their cars and were piled up so they were blocking anyone from getting out if they could. A plan of rock salt would have been a simple fix when it started to snow and saved alot of people agony.
The cabin is lovely and has great features. A winter visit wouldnt be considered again for me but the right visitors will find it very accomidating.

My wife and I had been dreaming of going to a place like this for years. We were not disappointed at all. It was absolutely everything we could have wished for. All we had to bring was our food and clothing. Everything else was provided for us. Dishes, silverware, pots, pans, blender, toaster, everything, even down to a rolling pin. It was decorated very tastefully for Christmas. When we got there it was 3 degrees with a windchill of 13 below zero. Out of the downstairs bedroom and into the awaiting 102 degree hot tub. Perfect. Back into the bedroom after that, to a wonderful night's sleep on the king size bed. Local amenities were great, as was expected in Pigeon Forge (tourist town). It snowed about 1 inch the night before we left to go home. This was an uncommon weather situation that created a small issue. Because the cabin sits on a beautiful mountain side, the driveway in front of the cabin is at about a 20 degree angle. If you have trouble walking, this might be of concern. It did create the problem of trying to leave early on checkout day, in that we had to wait about 4 hours for the sun to melt the snow in the driveway before we could make it up to the top of the hill our cabin was on, to get down to the main road. Once the sun was on the snow, it cleared quickly. We could not have hoped to have a better time. Warm, cozy, comfortable, and relaxing is a perfect way to describe our time in this cabin. Can't say it enough...PERFECT!!!

I had some issues when I stayed last March 2022 and since the staff was accommodating I thought I would give it another chance. This trip I reported the microwave stopped working on Saturday. It was not fixed when we left on Tuesday. It is understandable that since Sunday was Christmas it wasn't fixed that day but I called early on Saturday and did not receive a phone call on the status of someone following up. The bed upstairs was made but had toilet tissue in between the sheets which made sleeping in that bed questionable. Also the fridge had two shelves in the door that were not usable and the oven door was broken. Also the shower curtain in the downstairs bathroom is not secure and kept falling therefore taking a shower was very difficult and frustrating. The vent downstairs was bent in not allowing heat to come through.

THE BEDS WERE A LITTLE TO SOFT ,
THERE WERE NICE BEDS
WISH THE CHECK IN TIME WERE JUST A LITTLE
EARLIER .
GOOD PLACE TO STAY !

EVERYTHING WAS GREAT JUST WISH THE TRASH WOULD BE PICKED UP IT PILES UP AND NO WHERE TO PUT IT. GREAT CABIN

GREAT CABIN JUST NEED TRASH TO BE PICKED UP MORE OFTEN

The only issues we had was that there was a sewage smell that lingered. It would come and go. And the bedroom with the bunk beds was freezing even with the vents open. No heat was coming through. But it's a beautiful location and we had a good time.

It stated it would sleep 8, and it would, but we had 5 adults and we were crowded.
Could use more extra toilet paper
All in all it was nice and nicely decorated for Christmas

Cabin and view amazing. The property should start off by saying the location has a driveway that requires 4x4 (when snows). Got stuck in town when it snowed because we could not get back to cabin. ( other cars stuck on hill trying to make it back). When we arrived the gas tank on grill was empty and had to go and exchange it. "Christmas decore " was ONLY a tree straight out of the box pre-lit .. not shaped. Ornaments --a 5 year old with a chair could have done. This was the only holiday decore in whole building. The tree did not even turn on. We found the remote and bought batteries for it however we never did get the tree to work. No directions on how the fireplace worked or if it did work we could not figure it out. The king bed not real comfortable at all. Minor things that need attention. If we did have children for this getaway for Christmas we would have been highly disappointed. All in all great cabin for the price. We had a great time and look forward to booking another getaway!

We had any amazing time at angels ridge. Had small issue with the electronic lock not working. When we checked in but cabins USA was quick to fix this for us. Only down flaw was it was cool in the cabin the whole time but. That's not cabin owners or cabins USA fault it was extremely cold there in single digits. But would definitely rent this cabin agian

As far as the cleaning we notice a lot of spider webs around the doors in kitchen window that we cleaned

Only problem was the washing machine not working and when I called it in no one ever called or came out to fix it. I know a lot was going on but someone could have at least called to let me know something. Other than that everything was great. Would most definitely book again.

The cabin was beautiful and made just right for our family . I love the deco and everyone was so happy ! At no fault to cabin USA it was all Mother Nature! Date after Christmas that night we was unable to make it back to cabin ! Had to get a hotel . Made it back after 12 the next day . The theater room doesn't have a DVD player fyi bring one . Other then that was great

They could use a small table next to the bed for glasses or phone. They have enough room to build a small closet to hang up your clothes, and it would if been nice if someone could of scraped the driveway. If it snows it is very difficult to get up the driveway.
Actually pretty ok place. Price was high in season & I would of rather gone to hotel. But I would rent off season. Perfect for 2 people.

The home we stayed in was great. Lots of games and things to do inside . We did have unexpected snow and ice ,but some of the people we were staying with had 4x4 so we were able to shuttle until the ice melted. Otherwise the road to the house wasn't bad.
We had to go by the office to get the code to the house. It failed to arrive via email. And by the time we got checked in to the cabin it was snowing! It was beautiful! Our kids and grandkids were so happy.
My only complaint about our whole experience with Cabins USA was that we booked in February for December. Because of homes selling, we had been moved to different cabins several times before our trip. We were going to have to cancel the trip in November because they didn't have a cabin available. My family had planned this all year, so we paid extra to get this cabin.
Do your research if you can about locations of homes. And make sure you are prepared for all conditions.

We loved everything about the cabin. It met our needs and was perfect for our group. I'm not a complainer and I rarely do reviews but I feel like I need to be honest. I called the " after hours" number that they give to inform them of any problems. I know it was Christmas Day so I didn't expect a return call that day. But we stayed the rest of the week ( 5 days) and never received a call to check on our problem. The toilet in the upstairs bunk room would not flush. It was very inconvenient for the family that stayed in that room. Some of the sinks in the bathrooms didn't work. I know that the weather was severe for a couple days but even after it warmed up we still never received a call. I just feel like if you are going to give an " after hours " number that you should follow up on the calls. Anyway.......we would stay there again. Once again, the location was fine, the cabin was clean and spacious, everyone enjoyed our stay. It would have been nice if someone would have followed up on our call and corrected our minor concerns. ????????

Enjoyed our stay.we had left

New shirts in closet -would have been nice to had them shipped back to us.we would have paid for

Them

Splash Mountain Chalet was as pictured with a few exceptions. The 1st bedroom as noted in the floor plan on the second floor shows a futon in the room, but there is none. I relied on the floor plan and the description denoting that the futon existed in accommodating sleeping quarters for my party: this created a problem. The Theatre Room is really "hot". We were not able to get the TVs in rooms 3 and 4 working. I called for trash pickup to no avail so at checkout the trash was overflowing. In spite of the issues stated, my family of 20 had an amazing time and really enjoyed the cabin. The cabin was decorated for Christmas which was very much appreciated. The bedrooms are huge and the beds are very comfortable. The kitchen is well stocked with dishes and flatware. It even had a Keurig which was a welcome amenity. The indoor pool was clean and ready for our use. The Game Room provided hours of fun. What a wonderful time had by all at Splash Mountain Chalet and CabinsUSA.

Could have been a little cleaner but with that said I really had no complaints. I loved the location and the cabin was not too high. The road to the cabin is paved and was easy to find. We were able to use the back streets to get to the strip without having to stay in that heavy traffic. The company makes it easy to get in and out the cabin without hassle.

We love big bear and will most definitely book it again the cabin was very nice .

Our family of 12 stayed in this house for the Christmas hlliday. The house is spacious and beautiful, inside and out. The pictures of the driveway (on the website) are very misleading though. This house has a STEEP driveway that is difficult to navigate even with 4WD. The driveway connects with the road at a dip point, ledge and trees are on the other side. VERY unsafe situation during snow/icy weather. If we had known this, then we would not have booked this particular cabin during the winter season. View from back of house is beautiful. All bedrooms have doors that open to a balcony area. Would recommend blinds or curtains be placed on these doors for privacy and sleep comfort. House has nice amenities....tvs with streaming capabilities in every room, pool house, game room, video room, 2 separate kitchen areas, 2 living rooms. We unfortunately did not have access to the game room or pool for the first 2 days of our 6 day trip. (We had not been sent the access codes and the office was closed. Issue was rectified once we were able to speak with office staff.) Pool is nice but is not heated. Dryer did not work the entire time that we were there. We called for service, did not ever see anyone. Washing machine works great. Trash outside was not picked up at all. Plenty of towels and toiletries. Nice kitchen appliances and plenty of plates/forks/cups. If you have a large family and intend to cook, i would recommend bringing your own large pots. House has some regular size pots but not large enough to feed 10+ people. House is conveniently located within 10 mins of the parkway. Several shopping centers, restaurants and entertainment locations are nearby. Beds are comfortable, couches not so much. House has log heating units, will need to bring your own logs to burn if you wish to use these. Definitely would not stay at this location during winter weather but may consider staying during summer/fall.

The Gatehouse Resort itself was nice and in a great location (walking distance to downtown Gatlinburg). Would recommend and stay again at this location, but not within the same condo. Basic amenities were promised within the description but items I would consider basic were not included(can opener, hangers in closets, frying pan). If staying for a short time it would be fine, but staying for the 7 nights we did those items would have been handy. Now if you plan on eating out for every meal this wouldn't be a negative for you per say. I also wasn't impressed with the cleanliness of the unit. It was straightened up and tidy, but you could tell it was in much need of a deep clean, especially bathrooms, floors, and walls/baseboards.

Great cabin. It had just enough parking space for two cars which we needed. Had just about anything you could ask for in kitchen appliances, even a Kitchen Aid blender! It's easy to find and the space feels private even with cabins on both sides. The walking trail to the covered bridge was a great place to take the kids on an afternoon walk. Some downsides include thick dust on top of the ceiling fan, the lake is drained all winter so don't expect water nearby for Christmas or New Year stays, and the ski ball game in the game room doesn't work. We had a great stay and are looking forward to returning. It was the getaway we needed to recharge and spend time as a family.

The master bathroom had hair in the tub. The piece under this sink (fake drawer) fell off shortly after arriving. Other then those two issues we had a great time. Location was not the best but it was very beautiful.

We enjoyed the cabin and it location. We use Cabins USA a lot and always have an enjoyable stay. The only issues we had with this place was a lack of cookware. We were unable to bake anything in the oven, with only a muffin tin, round cake pan, and pizza pan. We managed but it made for extra cleaning as we needed to reuse the single frying pan to cook everything.

Cabin was decorated beautifully. Really felt at home with it! We had a great stay, up until the last night when we saw cockroaches in the kitchen area. Upon further examination the kitchen really needs a deep cleaning. The front door handle appears loose--kind of concerning safety wise. The driveway was also a point of concern, as if you drive a low vehicle the drop off to the road could damage the vehicle. Otherwise the stay was very nice! Check in and out was a breeze!

This is one of the best cabins we have stayed in..The view is awesome from the back porch,the shower is wonderful,bed was really comfortable. The issue we had was the TV there was many days we could only get news channels called to report it and was told maintenance would be out to see what was going on with it but no one showed up. The parking could be better,Would recommend 4x4 for this cabin especially in the winter months. But over all we would rent this cabin again. Thank you cabins usa!

We loved staying at the River Adventure Lodge, even though it was cold, it was amazing. There was plenty of room for all of our family. The kids enjoyed the hot tub, the play ground and just getting to go to the river. We did have some problems with the water, especially on the lower level. The water would get to temperature and then it would turn cold, after a few minutes it would return to temp. One of the toilets on the lower level would not flush right. We managed to enjoy our time there and we will be back again. Tennessee is our home away from home.

Location was great. Check in is at 4, but we arrived at the cabin before time. So as time was getting closer to check in time, the clean up still haven't came so I called the main office and that's when they told me they will be behind on cleaning, but I wouldn't know that if I didn't call. So we had to put all our things in a corner because we had to go pick up family and we made it back within a hour. There's no way they cleaned a 3 story cabin within an hour. It was cobwebs EVERYWHERE. Raccoon poop on every floor. Mold on the shower curtains, that needs to be changed ASAP. Hot tub didn't work. Pool table siding was broken. We made the best out what we had.

The cabin was mostly nice, with a few things that need to be fixed or upgraded. We should have paid better attention on the website regarding the 2nd bath only having a jetted tub, and not a shower. The beds were very comfortable. The location was close to Pigeon Forge and off the busy strip, which is what we were looking for.
Things that need attention include -
Freezer on fridge is dented pretty bad
Stove top was pretty dirty
Couch and loveseat are not very comfortable
Fan in living room is messed up
Some lightbulbs need replacing
Games in loft didn't work/checker table missing pieces

The cabin was beautiful.

The whole family enjoyed the fire pit, movie theater and game room. Driveway was a little intense getting up with the loose gravel but overall a wonderful cabin!! Would definitely recommend.

The cabin was perfect for my partner and I! We were close to the nearest grocery store and restaurants as well as in the middle of all attractions. Entering the resort means driving on tight and dark backroads. Take your time and use your bright lights and the drive will be smooth. The cabin is not in the mountain at all, but it does sit on a hill which is not bad . Take your time parking and of course use your emergency break.

The cabin itself was beautiful and just right for a couple . We enjoyed sitting on the porch and nature watching.

Stayed for 6 nights for our 25th Anniversary. Everything was great! Location and view of Pigeon Forge was an added bonus. Was able to see all the New Year's Eve fireworks straight from the Cabin was amazing! It was a rainy day so I was glad to see them from a distance. Soaking tub was great after a long day. Recliner was comfy for evening tv watching while staying warm with the cozy fireplace. Mattress was comfortable as well as the pillows. Cabin was much larger than expected. Pool table great when we lost power and internet for a while due to high winds. Only would recommend more cable channels and a shower curtain for the downstairs shower. Would not hesitate on reserving again!

My wife and I had a wonderful time staying in your cabin. We will be staying in the same cabin next year, location was great, peaceful and quiet. We are looking forward to staying in the same cabin in years to come.

My only complaint is that the hot tub on the deck never got hotter than 94 degrees and the hot water tank wasn't big enough to fill the inside tub, so I had to boil water on the stove to be able to soak in warm water. The Tubs are a big selling point, so I was a little disappointed.

Very pleased with our stay! Cleanliness was a 10/10! We had issues parking due to ice and they came out to spread salt the next morning. Highly recommend this company.

Other than the double ovens not working the whole time we were there. We had a great stay.

Pool side was definitely one of our favorites! Plenty of room for our group, great location, plentiful parking! We do wish there were some new cooking pots/pans. Also it would be awesome if they spa pool had jets like a hot tub. We are already planning to use this cabin again! Staff is great! We did have an issue with our check in code but they sent someone quickly. His name was Brian and he helped us and answered all our questions. Also the lighting in the kitchen is dark...some of the lights were not working...an electrician was coming out but did not come during our stay. We use cabins usa every year multiple times for church and personal use and this cabin is one of the nicest.

This was not our cabin by choice. The day we arrived we were notified at noon we could no longer stay in the cabin we rented this was due to water pump going out. After checking we were given this to accept in its place want given much of a choice either take or get refund. We drove from Texas 13 hours and really could just go home. This cabin is not complete yet missing hot tub and outside grill and no outside trash bins. Also the construction around the cabin is a lot. Every morning waking up between 6-8 to hammering and loud music was not really appreciated. The trash that brought the bears was an extremely huge issue. If I could upload photos I would. The roll off boxes for trash was being used by others than the construction people. We had to keep our trash inside for our whole week visit due to the bears coming on the porch as well as behind the cabin. Cabin is in a good location in Gatlinburg however once the cabins in front are built you will loose any view. A little congested. Now as for the cabin it is beautiful and very spacious.

This was our 4th stay in Moonshine manor. It is a great cabin for a large group, there is plenty of space and a large table were everyone can comfortably eat a meal or play games. It also has a good size kitchen. Overall the cabin was clean but could use a deep clean. The downstairs sofa has been replaced and is nice, the main living room sofas could use a good cleaning or replacement. We had an issue with a broken water line to the fridge, maintenance responded quickly and was very friendly. Overall very good value for the price and in a great location right behind the Tanger outlet.

great for 10 individuals (7 adults and 3 children). we all sat for dinner and breakfast at the same table. Plenty of room and the 2 fireplaces were nice.

Cabin was everything we wanted and more. Very clean, kitchen had everything we needed. Location was awesome 2 minutes from the parkway. The only thing I would suggest is more lighting over the barbecue pit and swing on the top level patio. My husband had a hard time cooking on the grill after dark luckily we brought a hanging lantern to help with that. 10/10 from us, we had a lovely stay.

Loved this cabin experience, the only con I can say is how steep and scary the driveway can be! It's on the edge of the mountain so be aware !

Excellent choice for a couple retreat!!! Definitely my wife and I will make a future reservation with cabinsUSA!!!!

The bed is master bedroom was awful..too hard!! That was definitely true from all the reviews. The door to bedroom to outside was a little finicky as someone else said..when you shut the door you have to pull up on handle then lock it otherwise it never locks. It was unlocked when we arrived. The shower curtain kept falling, and last time would not go back up. We didn't try out the hot tub, but most others said it takes a while to heat up. Overall we enjoyed our stay. Our favorite part was the electric fireplace, just need cushions on the chairs or you won't be sitting there long. Lol

Loved Firefly Cove it was absolutely beautiful, had enough room for all the family, we were able to all fit in the theater room to watch a movie, the only thing I had a concern with was the Wi-Fi it didn't work well had to cut the Wi-Fi off from phone an just use data an the big bedroom downstairs an the bedroom up stairs closest to the bathroom the beds were very uncomfortable, but other than that it was worth it!!!!!!!!!!!

The cabin was absolutely gorgeous and so clean. The location was the best we have ever had. So close to everything. Literally like 5-10 minutes. We will be back here!!

Loved staying here! Just a few things that need updated but over all great stay for a decent price! Thank you!

We absolutely loved this cabin! My daughter wanted to go to the mountains for her birthday so we booked this sort of last minute and it was amazing. Plenty of space and so comfortable that no one wanted to venture to Gatlinburg for the day. We lazed around in the hot tub, splashed in the pool played video games, watched movies in the theater room and had plenty of space in the kitchen to prepare meals for the group. Best of all the beds were soooo comfortable! We would definitely go back!

the cottage was wonderful it just needs a few things fixed. the pool table needs some love. the front door also needs some love the screws for the door latches fell out when we opened the door. other than that it was very nice cabin.

I have stayed in many cabins in pigeon forge and this was by far the best stay I have had! I loved everything about it. Great location and comfortable.

The cabin was lovely, there was room and more for everyone in our party. However the beds were very uncomfortable. None of the adults in our party slept well at all.

The cabin was as pictured and we loved it. The location was close to everything we needed. Cabin fully stocked with amenities. The only issue we had was that the heat was not on when we arrived. We had to go purchase a heater and a heater blanket to stay warm for the first night because it took forever to warm up the cabin.

Tv didn't work in any rooms battery's was died in remote and hot water took forever to get hot.
Front door to cabin wouldn't shut good
The porch steps are to close together for ederly to climb up

Other then that good cabin one of the betters ones we stayed in

Our second time staying at knotty and nice! Love this cabin and location! Definitely will be staying here again!!

This cabin was perfect! The location was great (about 10 minutes from the main strip in Pigeon Forge), easy to get to if you followed their directions and not a bad road to the cabin which was a plus to us. The hot tub was one of the nicest/cleanest we've had at a cabin before.

Castle in the clouds was beautiful inside and out. All the comforts of home with incredible views. We really enjoyed the pool/hot tub. I'm looking forward to booking this property again soon. Many thanks

Only issue was the stinky water. I understand it is sulfur, but it smells really bad. Everything else was fantastic.

The cabin was a good option for our family. Enjoy red having a bedroom and bathroom for everyone. Plenty of room for us all. Enjoyed the fire pit and time spent. Know there is wear and tear, but this worked out well for us.
Only real issues were many outlets did not work, especially in the main floor bedroom and bathrooms. Couldn't use the hot tub ( frozen up, temps below freezing week before we came and our first two days).

Quiet little location even though cabins are all around. Minutes from parkway. Plenty of space for 9 people. Only issue was the main area (living room, kitchen) was on 2nd floor. Wish we could have walked in front door to the main floor. Comfortable seating area. Would book again!

This cabin overall was fanatic for 2 adults and 2 kids for a week. The hot tub cover was the best idea absolutely loved that. The kitchen was well equipped and had everything we needed. Loved the porch outside. Loved the fireplace and kept the place very warm. The bedroom was nice bed was comfy. The shower is really nice. The kids loved the Xbox. The only negative thing I can say as everyone else is the fact you can hear EVERYTHING in the loft. I think it was also a work in progress with regards to having a closet but there was a dresser. We will be back!

Upon arrival has fore place dod not work. Has grill was empty of had. Hot tub was. Old DOD not work. Light ano e entrance does not work

Only reason for nine was because thier always room for improvement good luck on figuring it out
Truly enjoyed our stay have been using usa cabins rentals for a few years now and don't plan on changing
Thanks Elaine

It was great I needed was a hair dryer but everything else was great

The cabin was perfect for our family getaway. The hot tub would not get hot. I called the office and maintenance never showed up. I was very disappointed because that was one of my main reasons for booking.

Best view we have had at a cabin and we have rented many. Not much room to turn around in if you are driving a big passenger van. Busted my bumper when backing out. Also had trouble getting g the tvs to work or hook up to anything. But there is plenty of room in the cabin and the view is just as advertised, amazing. I would highly recommend that you check out this cabin!

The cabin is beautiful and is on a great location, the only bad thing was the bathrooms weren't clean. I had to clean them as soon as we showed up there. We recommend this cabin. We will stay there next time.

The only complaint I have about the cabin is the hot tub was not working It was ice cold and couldn't get any jets on to maybe circulate the water to help. Other than that it' was super nice.

We only had 2 small issues a clogged sink in bedroom 14 and a broken door on room 9. Otherwise the house was fantastic!

We enjoyed our stay so much that we are planning to book for next year the same weekend.

The cabin was a perfect location for our group. It had enough room and was equipped with everything you needed to cook with. The only negative I saw was the light above the dining room table definitely needed dusting, the bunk beds were hard, an when you put the code in to open the door it kept getting stuck an you had to try several times to get it to open. Just minor things. I would recommend this cabin an would definitely stay here again.

I am not pleased with this stay. We had to call the office 3x to get our trash picked up and it was never picked up and still had the trash bins full even at check out. When we arrived there was marjiuana left on the nightstands in a bedroom which made us very mad. Upon arrival there was plenty of bath towels in the bathrooms but out of a 7 bedroom/7.5 bath cabin there was only 2 bath wash rags for 17 people to use. I called the office asking for more wash rags and hand towels and none was ever brought out after asking 2 different times. This cabin has to share parking with another cabin and for a 7 bedroom cabin that sleeps 17 people, it only has room for 3-4 cars if the other cabin is vacant. So parking was an issue as well. The HOT TUB had a very bad odor to it and wasnt clean at all. The pictures show a airhockey table and it is NOT at the cabin. We have stayed in several other cabins through CabinsUSA but this cabin was NOT the best cabin and we were disappointed. Will never stay at this cabin again.

This is the nicest and cleanest cabin we have ever stayed in! Only problem was a remote was missing from one of the bedrooms. Normally I book different cabins each year but I would book this one again and again. Even the drive isn't too steep! I've also never seen such a clean cabin. Usually there's cobwebs bugs etc and this was so clean. Definitely made me happier about booking with cabins USA this year again. I'm glad I gave it a second chance.

A Cozy Cabin is perfect for two couples. We loved that the 2 large bedrooms are on separate floors with their own jacuzzis and that we didn't have to share bathrooms. The beds were comfortable and everything was clean, except for the extra bedding in the downstairs closet....it looked like it hadn't been washed in a while (thankfully I had an extra quilt I brought from home) and also the air filter in the hall really needs to be changed. We liked having the extra living/hangout room downstairs and our husbands had fun playing the arcade game. This cabin is very convenient to the main parkway in Pigeon Forge. We would definitely stay here again. We've stayed with Cabins USA many times and have always had a great experience!

The Woodsy Rest is a great house! We enjoyed our stay there. With that being said, there were serious issues. The cleaning crew did not clean the cabin after the people before us. On the refrigerator was a paper for the maintenance and the cleaning crews to sign. The cleaning crew did not sign it and the cabin was not clean. The beds were dirty when the covers were pulled back in all of the rooms. Dead bugs on the bathroom countertops, dried french fries and crumbs on the carpets downstairs. The hot tub and the fireplace did not work. When I called maintenance they said they would send someone but no one ever came. In a house that sleeps 14, there needs to be 14 of each piece of silverware, cups, and mugs. The trash had not been taken off from the previous renters. Its a great house...owners need to make sure those they have cleaning and taking care of the cabin are doing their jobs. The cleaning fee is too high for the cabin to not be clean from visitor to visitor. Also renters need to be made aware that the fireplace and the hot tub are not working when they rent the cabin. it was a very cold weekend and the fireplace would have helped us out.

What a great place! Spacious and had lots of amenities. I could even watch TV as the correct remotes were available. Only thing I guess I didn't pay attention to when I booked this cabin. The fireplaces are electric. One in the main room didn't work. Other than that, it was great. So easy to get to everything because it's located right of the main stripp on a frontage road