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Cabins USA Guest Reviews


Overall Rating: 9.39   /   10

1 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/11/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our family. It was comfortable, had everything we needed, and close to everything we wanted to do. I absolutely loved this cabin and can't wait to come back.

2 of 892 Guest Review

Guest Rating: 9.3
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very clean and we love the location. A few blocks off the main drag and very quite. We walked over to the Rod Run and left our truck at the cottage. The only problem we had was the toaster did not work. No big deal.

3 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

4 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

5 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

6 of 892 Guest Review

Guest Rating: 10
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice clean cabin. Loved that it was so close to all of the attractions. Cabin could use so appliance upgrades but other than that everything was great. Will definitely book this cabin again.

8 of 892 Guest Review

Guest Rating: 10
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the first mini vacation pur whole family got to take together, we enjoyed our stay at this cabin, everything was clean and comfortable for everyone and my grandchildren loved it...i highly recommend using cabin USA and we are already planning another trip soon with a longer stay next time.

9 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was amazing, great view quite We are going to come back next year. One thing i wood do is get better pots and Pans. They were terrible. And get more towels. Other than that. I would highly recommend this place to anyone.

10 of 892 Guest Review

Guest Rating: 10
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

11 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 8
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful, spacious and clean. All ten of us girls loved the cabin and the view. The only inconvenience we had was that we couldn't use the hot tub when we wanted. It kept overheating and we were told the first night when maintenance was there that all we could do was take the cover off and wait for it to cool down. We had to wait between 1 1/2 to 2 hours each time. That was the only problem with this weekend.
Company Response:
Thank you for your review, Michele! We appreciate your feedback and we wanted to update you and let you know that this hot tub has been replaced with a brand new hot tub! We look forward to having you come back to stay with us again!

12 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hold yer Horses was the perfect cabin for a mountain getaway. The view from the back deck was beautiful. I would definitely stay here again.

13 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The cabin's view was AMAZING!!!!! We have rented from Cabins USA for the past 3 years and never disappointed in the views from our cabins. However I would suggest that somewhere within your ad for Sugar Bear View that the stairs on the inside of this cabin are very steep and would not suggest it for elderly guest or small children. The only problem was the T.V.'s in each room are not user friendly and the main master bed is very hard.

14 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful experience. We had a power outage after hours one night and the gentleman was very helpful getting back to us about when the power should be restored. We will definitely use your company again.

15 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/11/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The area was a bit loud, and the cabins were very close together. Otherwise our stay was great.

16 of 892 Guest Review

Guest Rating: 7.3
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 0
Comfort: 0
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The management and hospitality was exceptional. Although the cabin had severe issues with the air conditioning and indoor pool, the management was quick to send maintenance out to try to rectify the issue and when it couldn’t be fixed, the company refunded me. This will be a great rental cabin once the issues are resolved. Customer service doesn’t get any better than this!

17 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

18 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Really enjoyed our stay. We showed up late so had to do a late check-in. Which went flawlessly. A staff member called me the next day to ask how everything was. I had one issue with the jacuzzi tub stopper not working. I told the staff member and they sent maintenance out there and it was fixed before we got back to our cabin that evening. Will definitely be checking with Cabins USA before I book anywhere else for our next stay!

19 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin itself was great, but pictures need to be updated. Was very disappointed there was no view anymore since the trees have grown too high.

20 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Location was great. Cleanliness issues was 2nd floor shower still had soap bar in shower. Blood on wall next to door. Outside the 2nd floor balcony couple of cans and trash on ground.

21 of 892 Guest Review

Guest Rating: 10
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was amazing, clean and very comfortable. Theater was great. The whole place was super awesome

22 of 892 Guest Review

Guest Rating: 7.4
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 5
Location: 1
Would Recommend Company: 10
Would Recommend Property: 5

23 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Location, little further out than what we thought from main shopping area, gaitlinburg, road to cabin was narrow and curvey,couple curves couldnt see if other cars where coming, beware of driveway cars will bottom out , not driveway for trailers, but the house was plenty big and wonderful view,

24 of 892 Guest Review

Guest Rating: 10
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabins were nice and I’ve already recommended them to a few people.
They were clean and the maintenance was prompt in fixing the air issue in (2) of the rooms
Highly satisfied

25 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean
Close to town but far enough out really love this cabin

26 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The cabin was nice and the view was fantastic. But the inside of the cabin needed some repairs the floor needed repaired the hot tub needed some work it smelled like it was mildew.no light bulbs they were some that had blown and they never replaced them.But overall the main thing is they needed a better cleaning .

27 of 892 Guest Review

Guest Rating: 10
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved the cabin!!

28 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/14/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

29 of 892 Guest Review

Guest Rating: 8.2
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 8
Value: 7
Comfort: 8
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin itself was beautiful but the upkeep wasn’t so great! There was dust everywhere, the dishwasher doesn’t work correctly, & the hot water on the top floor doesn’t work. The view from the cabin is very nice & the location is convenient. Overall, it was a great stay but for the price, you would definitely expect for it to be cleaner than what it was! Also, they requested that all trash be taken out but yet there were no extra trash bags & we stayed for 3 nights so we had a lot of trash & had a hard time getting rid of it!

30 of 892 Guest Review

Guest Rating: 10
Stayed on 09/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our visit! We are definitely visiting again!

31 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love this cabin but it need new couch upstairs and you need to put a recliner in all you cabins for people who can not lay all the way down in the bed and for someone that has a broken leg to set in thanks

32 of 892 Guest Review

Guest Rating: 10
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay! The location was perfect, view was breathtaking, & it matched what we saw online in the pictures! It was even better in person! We would definitely stay there again & specifically ask for this cabin! Thank you so much for making our stay one of the best vacations we have ever had!!!

33 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

34 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/12/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin in a good location. There were many things to do and places to eat. I will be visiting again!

35 of 892 Guest Review

Guest Rating: 10
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was beautiful & private we were looking forward to booking this same cabin again in the fall however it is booked for the next year which is understandable. Can’t imagine having anything to top this cabin!

36 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family loves staying here. This makes the second time. The beds are amazing! The cabin is very clean, roomy and homey. I will be coming back soon. I gave a 0 for the staff, because we did not need them. Great place! Great time!

37 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our second time staying in this Cabin and we absolutely loved it. So close to the strip and still feel like you are out in the woods. One of our favorite cabins with Cabins USA.

38 of 892 Guest Review

Guest Rating: 9.2
Stayed on 09/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I didn’t get to enjoy the hot tub for two days because it was really nasty. Also after it was cleaned it wouldn’t get hot.. I had to call twice. I didn’t get to enjoy the theatre none of my stay because none of the HMDI ports wasn’t working. At this point I’m just over it. Since we couldn’t check in till 4 pm. Someone should have come out to make sure the amenities was clean and ready to go instead of me keep calling. The cabin was beautiful. The amount of money I paid I should have enjoyed the amenities. I think I won’t be coming back.

39 of 892 Guest Review

Guest Rating: 10
Stayed on 09/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin it's in a great location we came out for the Rod Run and it's only minutes from the parkway,no bad or steep road to get to it, the cabin is very cozy plenty of cooking untinsels and dishes also, the bed is comfortable..... Definitely would stay here again!!

40 of 892 Guest Review

Guest Rating: 10
Stayed on 09/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a beautiful place and view is fantastic. This will be one of our favorite places to stay.
It is one of the most beautiful and comfortable places we have ever stayed. Would recommend to anyone.

41 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

42 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/14/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Other than being delayed and hour during check in, it was a great experience and would recommend to all.

43 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Gatlinburg Splash is a beautiful property. The location is gorgeous, however the trees were very overgrown so our view was not as expected at all! The cabin is straight up and down with lots of stairs, so prepare for that. The swimming pool on the bottom level was very chilly. And the shower on the top level in the loft stayed very cold our entire trip. We all had to use the showers on the second level where the king bedrooms were. There were also LOTS of cob webs/spider webs through out the cabin which most were reachable to clean. We felt that should have been cleaned before our arrival. We understand that being in the mountains with alot of woods around makes it difficult to get every cob web/spider web or bug. But we also felt the ones that could have been reached could have also been cleaned during the cleaning process prior to a guests arrival.

Overall, our stay was very nice but some things did turn out very unexpected as listed above.

44 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Hot tub needed all jets working

45 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was very clean only complaint was not having a washing machine and dryer.
Great location.

46 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The hot tub needs to be replaced, we looked forward to using once it was cleaned but would not work.

47 of 892 Guest Review

Guest Rating: 8.0
Stayed on 09/15/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 3
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We booked this cabin for our honeymoon so we could be away for a while. We booked the cabin on line and that was smooth.
Checking was easy but felt like we had to give more info then necessary.
Upon arrival the cabin looked as pictured and was just what we were looking for.
Key pad and alarm feature was nice and easy to use.
Once inside we did see a lot of dirt on the floor in corners and in the bathrooms. Also our sheets looked as if they had been slept in.
We turned the fans on to help cool the cabin down. The master bedroom light/fan was very unstable and we shut it off because we thought it was going to fall from the ceiling.
That evening we went to play some of the games in the upstairs loft. The large upright arcade game would not work. It appeared the screen was burnt out because the sound would work. The pool table and pac man game worked fine.
Kitchen and bedrooms were also nice.
Fire place does say only operational October-April I believe. Which was disappointing for us because we love fires.
The hot tub worked well. The view from the hot tub was right to the next cabin.
There was table and chairs on the porch which were nice. The fire pit outside was nice but there was a no burn policy while we were there due to dry conditions. We totally understand stand that.

We did enjoy our stay. It was very short drive to town. Location was key.
We will stay again we would just like to see some changes. Cleaning and small fixes.

48 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/15/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

49 of 892 Guest Review

Guest Rating: 8.2
Stayed on 09/12/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
need refrigerator door adjusted or something, you had to make sure it pushed close everytime
pillow shams were torn & carpet pretty dirty downstairs. the bushes need trimmed so you can see the sign at night. drove past & around several times. maybe 570 put in address to find w/ GPS ~ other than that the stay was nice

50 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is a very nice property with plenty of space for 2 couples. Other cabins we have rented were several miles up winding roads. You generally get better views, but this location neat town was much better.
The cabin was well furnished and was spotless. The Wi-Fi and an almost unlimited number of TV channels was appreciated.
Our party is in the 75-85 year old range, and the cabin was not very friendly for old people. The low toilet, lack of grab bars in the shower and jacuzzi makes it difficult and dangerous for us. Nevertheless, it was an enjoyable stay.
I liked the ability to book and get all the check-in done on line. The check-out by text message is also very nice. I was a little concerned when I didn't get a confirmation that the text had gone through, but I figured I would get a phone call or text if there had been any problem.
Overall, a very pleasant stay.
Rogers McCauley

51 of 892 Guest Review

Guest Rating: 8.0
Stayed on 09/15/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 5
Check Out: 9
Amenities: 4
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
No real views and the cabin was selected for us because we couldn't get the one we had picked out originally..No pool tables. Fireplace really didnt work right.
Bed was hard and not enough pillows.
Freezer needed to be defrosted.
Air conditioning seemed like it was trying to cool the house down but struggled.
Good location tho.

52 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only things that wasn't perfect was the carpet need cleaning a lot of spots also the maintance guy didn't return my call on how the gas grill work I finally figure out how it work it has a timer on the gas valve.

53 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
ALWAYS SATISFIED WITH CABINS USA!!

54 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property and location were amazing. So quiet and peaceful. Very nice cabin! Had everything we needed. Driveway was tricky but we navigated it without issue. One shade was completely missing and we couldn’t keep the sun out for about 1-2 hours in the afternoon. Overall great place to get away. Very continently located just minutes away from Pigeon Forge and Gatlinburg.

55 of 892 Guest Review

Guest Rating: 8.1
Stayed on 09/13/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7

56 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/16/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a great cabin! Says semi-secluded but felt very private. The road to the cabin is one lane which scared us at first but we never met another car thankfully and the road is fairly short. Love the sauna and everything was pretty clean. Didnt realize when booking the cabin that the balance of the reservation was after you made a deposit that would be my only complaint seemed a little "hidden" so we spent more than we were planning but definitely enjoyed our stay, next time I'll pay more attention. The power went out while we were there the 24 hr assistance line was very helpful the guy who we talked to was very friendly luckily we brought flashlights!

57 of 892 Guest Review

Guest Rating: 10
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thi place was awesome hidden away from the road. It was very quiet which is great for a get away.

58 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin. The location was very close to the parkway and it was very convenient. It was very clean. Beds were comfortable. We loved the screened in porch. We cooked in one night and had most every utensil we needed except a pitcher for our iced tea. The ice maker did not work but no problem we bought in a bag of ice to use while there. The downstairs bedroom did not have a dresser to store miscellaneous items in but we made due by keeping those items in our suitcase. One night we watched the wild turkeys nest high in the trees in the back. The next day I heard a pecking on the front door and went to see what it was and it was the turkeys from the night before. We will be back and would highly recommend CabinsUSA and also Foxes Den.

59 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/15/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had a good time staying at Lacey’s Lodge for the 2nd time. We had only one problem it was with the hot tub. We called maintenance and they had it fixed in 2 hours. The cabin could use a new couch in the living room it was sagging bad. Almost all the windows had lots of spider webs in them outside & inside. The handicap ramp was on the wrong side of the porch. Other than that we all had a good time. This was the 10th time staying with Cabins USA and we will be back next spring. Thanks again for a good time in the Smokies.

60 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a great place to stay! It was very spacious, clean, and close to attractions. We needed some maintenance done and the company was quick to have our issues taken care of. We will definitely stay there again!!!!!!!

61 of 892 Guest Review

Guest Rating: 10
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay. Will be returning when I can. Every thing was great. I always use cabins USA Thank you for a great trip.

62 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/13/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
the only problem we experienced was trash cans at property could not be properly contained to keep animals out of it. but ur
stay was A/1.

63 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/12/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This is one of the nicest cabins we have rented. The view is stunning. The floor plan is convenient. The beds are very comfortable and we were given lots of towels. However, there were issues. The ice maker is shut off, there are no coffee filters and kitchen towels and products are very limited. There is an outside dining table but with temperatures in the 90’s we wanted to eat inside. There is no family dining space inside. The main sitting area has enormous chairs and an uncomfortable couch so it was hard to watch TV as a family. There is a movie room downstairs but we prefer our family evenings to have snacks so we like to be near the kitchen. There is no storage on the main floor for clothing so we spent a week with our suitcases sitting around the living area. The glass door of the main floor bath is off the rails. The biggest issue was the amenities. We specifically rented this cabin for the pool and hot tub. The pool was unacceptably COLD and needed to be filled. We called and were told the heat for the pool and the fireplaces is not turned on until October. We were there in mid September. The hot tub was 107 (too hot) and pretty grubby and rust stained. Had the amenities been well maintained and in useable condition this cabin would be a diamond at an affordable price. Because we couldn’t use the amenities as we had planned, we feel some refund is in order.

65 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/16/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was great they could have made the driveway a litte more user freindly

66 of 892 Guest Review

Guest Rating: 10
Stayed on 09/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My boyfriend and I went for a few days! We loved it! Great view, great staff, they called and checked on us our second day.

We plan on booking the same cabin next year!

The only complaint we had was the hot water didn’t last too long in jacuzzi or shower & hot tub light was out.

67 of 892 Guest Review

Guest Rating: 10
Stayed on 09/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

68 of 892 Guest Review

Guest Rating: 10
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

69 of 892 Guest Review

Guest Rating: 8.0
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 9
Check Out: 8
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7

70 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 6
Check Out: 8
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We only had couple problems with our cabin. Cleanliness and comfort. The bed downstairs was not comfortable at all. Felt like spring was poking you in the back. Upstairs bed was better. It also needs a real good deep cleaning. There were cobwebs everywhere and some bugs. Granted I know it’s in the woods but when bugs come out of drain it’s gross. It’s really nice and peaceful had no neighbors while there. Will stay again. Always book thru cabinsusa. Thanks for a wonderful week

71 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was exceptional, this is our second time staying in this cabin. The only thing I would suggest is to take the time to knock down the spider webs inside the cabin and the first floor shower needs some attention by killing the mold/mildew in the grout lines and drain is super slow so water builds up fast when taking a shower. Thank you so much!

72 of 892 Guest Review

Guest Rating: 10
Stayed on 09/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used Cabins USA before and have been pleased with the experience each time. Should the need arise again, we will be sure to check with them for accommodations.

73 of 892 Guest Review

Guest Rating: 7.0
Stayed on 09/19/2019
Ratings:
Booking: 4
Staff: 8
Cleanliness: 8
Check In: 5
Value: 7
Comfort: 5
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
It was a beautiful place. Location was perfect. The beds and pillows was awful. There wasn’t enough wash clothes to last us a whole weekend. Other than that we enjoyed our stay.

74 of 892 Guest Review

Guest Rating: 10
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing just what we needed and wanted. The cabin is just as it is in the pictures would highly recommend for a getaway. The staff was amazing.

75 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was great!!! 1st time going to Tennessee, and we enjoyed it all. The only thing about the cabin sweet seclusion, is I wished the driveway wasn't as steep, but other than that it was amazing!!!! Will be back.

76 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/20/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 9
Amenities: 9
Location: 6
Would Recommend Company: 8
Would Recommend Property: 9

77 of 892 Guest Review

Guest Rating: 10
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was very clean and comfortable , we had so much fun we will be booking that cabin again

78 of 892 Guest Review

Guest Rating: 9.2
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall great cabin and location. Beds are horrible, couldn't sleep well on the old worn out mattress.

79 of 892 Guest Review

Guest Rating: 10
Stayed on 09/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely beautiful! The view is stunning! The staff were nice and called to check on us during our stay to see if we needed anything. I would definitely use this cabin and this company again!

80 of 892 Guest Review

Guest Rating: 9.2
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

81 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/20/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

82 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/17/2019
Ratings:
Booking: 5
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

83 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was good, just needed to clean spiderwebs, all lights didn't work, and basement bathroom tub drain very,very, slow had to pump water out. Other then that perfect!! Thanks and looking forward to coming back.

84 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was very nice. Clean, comfortable and private. Charcoal grill had alot of rust and mildew. Also had a bear 8 feet away from us in backyard. So, beware of your surroundings when outside. Would stay here again!

85 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

86 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely gorgeous and our party of 13 were all very comfortable. The kitchen was well stocked with everything we needed. The location could not have been any better. It was very obvious that the cabin was fairly new and it was spotlessly clean. There were a few minor issues that could be addressed. Probably because the cabin is fairly new, there were some practical things missing. The bedrooms and bathrooms could use some some more wall hooks and shelves. The showers do not have any shelves built in to hold items such as shampoo and soap so an "over the shower" rack would be useful. The bed in the loft was a definite bonus as was the half bath and closet in the loft area. However, the closet had no rod or hooks or shelves so everything just had to lay on the floor. Some bedside lamps would also be helpful. All in all, it was a lovely cabin and made our trip to the Smokies amazing.

87 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nicely decorated and equipped with everything we needed. We were on a 3 couple getaway and the setup was absolutely perfect, each couple had their own level with a large bedroom and private bath and then there was the living room and game room for everyone to come together and chill and relax, they had a great bluetooth speaker for playing music, just everything we needed was there. The only complaint that we had was the wi-fi did not work so none of us had any phone service, but the lady in the office tried everything she could to help us get it to working and then put in a maintenance ticket for someone to come out. Maintenance came out but was still unable to fix it and said they would have to contact Xfinity directly, but they did try. We definitely will stay in this cabin again. It's also very close to the main strip and attractions, there was a dollar store and walmart market right around the corner.
Company Response:
Thank you for taking time to leave a review, LaKita!We are delighted that you and your other guests had a wonderful time during your stay with us! We wanted to update you and let you know that the WIFI issue has been corrected in this cabin. New equipment has been installed. We hope that you will be back to stay with us again soon!

88 of 892 Guest Review

Guest Rating: 8.9
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
There was a musty smell inside the cabin and we found ants on the counter. The pool table, which is a nice idea, is to big for the room because you do not have the room to shoot without your pool stick hitting the wall. It would rather make a nicer bedroom or something. It is not completely private like we had thought due to the neighbors on the hill next to it who, by the way, was playing loud music and building something. Our last night there we were woken by scratching sounds and upon inspection found small pieces of insulation on the floor.. not sure what it was but.. suspect a mouse.

The staff was great we enjoyed the area immensely. It was our first trip to that area and we plan on returning. The location of the cabin in general is nice due to the fact you are only a couple minutes drive to the Main Street. Thank you for a great trip!

89 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Other than the blender not working, our stay was awesome.

90 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue I had was the bathroom access. I wish there was access without going to through the bedrooms. The cabin was wonderful. I will be back!!!!

91 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

92 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/20/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view was Amazing! The cabin was clean and comfortable. The kids enjoyed the pool table and jacuzzi, and we all enjoyed the hot tub. The staff were quick to help as needed. I had no complaints!

93 of 892 Guest Review

Guest Rating: 10
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great cabin for a romantic getaway . We enjoyed that it was private yet close to all the restaurants and shopping in pigeon forge . It was a very clean and well kept cabin . The bed was very comfortable and we enjoyed the jacuzzi tub and the hot tub. Would def stay at this cabin again.

94 of 892 Guest Review

Guest Rating: 6.8
Stayed on 09/20/2019
Ratings:
Booking: 7
Staff: 7
Cleanliness: 4
Check In: 7
Value: 5
Comfort: 7
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
There was a lot of dust in the house. Do feel for what we paid for the cleaning that it should have been better. Over all the cabin was beautiful.

95 of 892 Guest Review

Guest Rating: 10
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We rented the Alexander the Great cabin for 10 people, 6 of whom were high school classmates, all of us celebrating our 70th birthdays. We were all very pleased with the cabin. It was clean, comfortable, very nicely decorated and easy to find. We had plenty of room to park 4 cars. There was lots of room for all to sit comfortably around the kitchen table to enjoy meals and card games. The bedrooms were comfortable and each having it's own bathroom was a definite plus. We were close enough to Pigeon Forge to be able to enjoy all the amenities available there. Each of us had a wonderful 3 days there and are looking forward to coming back someday.

96 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I've used Cabins Usa about 4-5 times im always impressed with the property and the service .. I've never had an issue that cabins usa could not fix I Love Cabins Usa and will use them again and again

97 of 892 Guest Review

Guest Rating: 10
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

98 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The location of the cabin and USA Cabins staff are awesome!
The decor of this cabin is outdated and tired. Stayed in same cabin last year and we had the same problems as last year again this year. We were hoping the issues would have been addressed when reported last year. The refrigerator freezes up and causes water to leak from the freezer into the lower part of the refrigerator causing food to get wet. The dishwater practically falls forward when opening the door to load it and this year the inside cap was broken off where you put the detergent. The A/C stopped working in the middle of the night on our last night of our stay. Too late to report it but I’m sure maintenance would have come to fix it if had happened earlier in the day. We reported first thing the next morning upon check out. Cleaning crew could definitely do a better job. Soap from previous guest was left in the shower and dust everywhere. All the rooms need mattresses replaced. Extremely old and uncomfortable according to all guest.
Hopefully owners will be notified of much needed updates.

99 of 892 Guest Review

Guest Rating: 10
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the house, we have stayed in this area before so we were looking for another rental in this area, everything was clean, nice, loved the privacy of the place, the only thing I wish you were pet friendly. we will definitely stay here again,

100 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Need to update all the mattresses and comforter sets and get updated porch furniture along with a good pressure wash of the porch. But very good layout.

101 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

102 of 892 Guest Review

Guest Rating: 7.2
Stayed on 09/20/2019
Ratings:
Booking: 7
Staff: 5
Cleanliness: 5
Check In: 6
Value: 8
Comfort: 9
Check Out: 5
Amenities: 9
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The master bath shower drain was stopped up. Cobwebs in the shower. Toilet paper in the half bath toilet. And the cleaning crew showed up thirty minutes before checkout time and sat in the driveway.

103 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The rocky retreat was awesome! They only thing I would say is that it says it sleeps 8 and I only counted sleeping space for 7. The view is beautiful! The cabin is well maintained. It is in a very good location, it’s far enough out that you get to enjoy the peaceful mountain atmosphere but close enough to town to enjoy all the attractions. Overall it was a great experience and I would recommend it and I am very likely to stay there again!

104 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 1
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved everything! My only complaint is that making people wait until 4 to check in, when the cabin isnt even being occupied is silly. So if you think about it we only got to use the cabin for 1 day and an evening. We got into town about 12 or 1 , we were exhausted and just had to ride and sit. So we rode to our cabin sat on the balcony for 2 1/2 hours waiting till 4. I just dont feel as if you get your money's worth. We are planning a week long vacation in pigeon forge for next year, but I'm looking at hotels, just because you can check in at 11. As I said everything was wonderful, just frustrated having to sit till 4. If it's not being used and its clean and ready to utilize than guest should be allowed to go inside.

105 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The place is beautiful nice view the only problem is we seem a few roach take care of that and you win

106 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I am a return customer with CabinsUSA and there are so many reasons why! All the cabins I’ve stayed in look exactly as pictured online. Renting anything sight unseen is a risky thing to do but I have been completely happy each time with CabinsUSA and will be returning again! I live in Florida and the mountains is my happy place escape! Location of cabins are perfect...nestled enough in the mountains but yet convenient enough to have more than enough to do! Thank you again for another amazing experience!

107 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great stay with family. We will be back.

108 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/17/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Just fyi,not a complaint.Several lights on the balcony were burned out. A few window blinds were cracked or missing pieces. The sofa had holes in the cushions and needs vacuuming underneath.Hot tub was great. All in all,was a great cabin and close to Pigeon Forge, Sevierville,and Gatlinburg.We will use CabinsUsa again. Express Check-in was great. Everything you will need was furnished.

109 of 892 Guest Review

Guest Rating: 7.9
Stayed on 09/19/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The discription and pictures made the cabin out to look like it was back in the woods by itself which is what I wanted. It was not. There were cabins on ever side real close and one being built behind us with workers out there banging in the mornings. The pictures also made the cabin look a lot bigger than it was. Tried using the pool table but kept hitting the walls because there was not enough room. But it was a cute little cabin but I wish it was what I was expecting it to be.

110 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The amenities not included with the cabin were: no salt and pepper, no coffee filters and no hair dryer.

There needs to be a sign on Caney Creek Rd directing people into the steep drive way.

Over all our stay was great. I would use this service and cabin again. Great cabin! Great Location! Great Hiking!

111 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

112 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Can’t wait to book again

113 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved it really nice cabin. Only problem was the jacuzzi didn’t warm til the next morning which was check out time the filter n the jacuzzi and pool needs to be changed. And the dryer only works on timed dry. I also noticed the pool really cloudy probably from others using lotion jumping in the pool.

114 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was clean except for the cobwebs ever where. The cabin was nice and cozy but the outside needs the bushes cut back and some trim work. The TV in the 2nd floor bedroom was way to small. Other that that it was a great place to stay with the family and was close to everything we wanted to do. I would recommend this cabin to anyone. And we will use cabins USA in the future. Thanks again.

115 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/19/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
the paint on the front door is pealing and looks terrible. the lock to the front door is about to fall off. we had a terrible time locking it every time we left. the rugs in the down stairs bath room were dirty. Every thing else was ok. I stayed there when Mr. Ross was renting the cabin and it was very nice and that is why I rented it this time. I want be renting it next time unless some improvements are made .

116 of 892 Guest Review

Guest Rating: 9.3
Stayed on 09/19/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Spacious cabin for large family, with great amenities. They also left ample supplies for us to use during our stay. However, it can stand some updating, nothing major and probably from frequent use. We did find beer cans and trash in some rooms and in the pool area. In one of the showers on the main level, the shower liner had mold on it, and some areas needed to be dusted especially around tv cabinet. Cleaning crew can easily fix this. Major drawbacks would be not having WIFI even though rental paper work says it is available and you will hear everything…kids in pool, someone playing a pool game, a person on the stairs, you will hear it in bedrooms. I did have to call to have trash picked up, however no one came that day. The morning we left we had to place excess trash on top of bins. Pray it was picked up before critters could get to it.

117 of 892 Guest Review

Guest Rating: 10
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you so much for our wonderful visit! Cabin was beautiful and great location. We had a great time!!

118 of 892 Guest Review

Guest Rating: 10
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our fourth stay with CabinsUSA and second stay in this cabin. Never disappointed, never an issue. We love how secluded it is but yet close enough to Pigeon Forge and Townsend. Love the steep drive leading up to the cabin! Views are amazing at the cabin. There was utility work being done on the road for the cabin, made it a little inconvenient coming and going as there was no notice and the road is only big enough for one vehicle, but the utility workers were amazing and worked with us, never made an issue about having to stop and move the trucks. Will definitely be returning.

119 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was better than the pictures! We got married on 9/22/19 and had rented the cabin for the whole weekend! There were 12 of us staying in the cabin but had around 40 people Sunday night! Plenty of room and everyone was in awe of its beauty! It sits at the tippy top of the hill and has almost a 360 view! Highly recommended and hope one day we can make it back to Rocky Top Lodge!

120 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin layout for our family was great. Cabin was clean and inviting. Only a few of the harder to clean areas had cobwebs. The location was nice and quiet. The driveway is shared with another cabin and it could be treacherous if one car was leaving and another entering at the same time due to the steepness of the driveway. As you crest the driveway entering it leaves little time to to react if a car were trying to exit. The surrounding property needs to be cleaned up as quite a bit of trash was detracted from the woods as seen from the viewing decks. The jets on one side of the hot tub were not working . After we notified the front desk it was fixed by maintenance within the hour. Kudos to the maintenance crew. The water pressure was abysmal at times especially the upstairs show and the kitchen sink. It would be nice for future occupants if that could be addressed. The kitchen dishes selection was quite limited and the dishwasher should be repaired or replaced, as it never clean the dishes well even after running it two consecutive cycles. The dresser drawers upstairs and in the Master on the main floor were really difficult to work. We still enjoyed our time at the cabin, but a few improvements would have been made it a bit better. We will be back in about a year and will try another cabin with Cabins USA.

121 of 892 Guest Review

Guest Rating: 10
Stayed on 09/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

122 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Cabin needed some dusting on various things and commode in one bedroom was loose. Otherwise, we thoroughly enjoyed our stay. Very convenient to the parkway. I would recommend it very highly.

123 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/21/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
American Pie 2 was a very nice cabin, very comfortable beds and clean threw out the cabin. Nice view from balcony, it only needed a nice porch swing. Would recommend it and I would come back again.

124 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great and clean and quite area plenary of towels and kitchen was stocked well everything you need amenities was very good only thing is the lighting need another light on front and back porches .

125 of 892 Guest Review

Guest Rating: 9.2
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This was a wonderful cabin. There was plenty of room and it is not far from town yet secluded for privacy. We thoroughly enjoyed our stay and will definitely use Cabins USA again. We would book this cabin again for sure.

126 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/22/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

127 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7

128 of 892 Guest Review

Guest Rating: 10
Stayed on 09/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was amazing. We will be back regularly for sure.
Just make sure you get there before dark.

129 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Should clean better and spray for critters.

130 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin, very peaceful location. Perfect!

131 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Did not encounter any staff so I will remain neutral on that rating. We have enjoyed both stays at this beautiful cabin and definitely plan on staying again.

132 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

133 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Very nice cabin. Not as secluded as we had hoped with it being right on the road and new construction going on right over our heads. Website says there was a pool but the check in staff didn't know anything about it. We did see a pool next door but it sure didn't appear to be part of our property. The property was close to all that the area has to offer. We would stay there again.

134 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was cozy. Quite location. Only a couple little things that could be considered. There’s no closet just a clothes bar in a corner and the lighting in the bathroom needs upgraded. You need tire chocks to put behind your tires cause parking is up hill. We have used cabins USA for 4 years now and love their services and cabins. Would recommend going thru them for a vacation cabin anytime. Fast check in and out could not get any better anywhere. Thanks cabins usa and wonderful staff. Looking forward to returning next year

135 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Upon arrival, the dishwasher had been running and was leaking on the kitchen floor. We had to wait until the following morning to report the leak. We were unable to use the microwave as well as it was missing a microwave plate. Once we called to report, they sent two people out to try and repair. The kitchen was missing oven mitts, and only one trash bag was provided for a week stay. (Thankfully I had brought some bags from home.) The dart board was inoperable until darts were replaced. The filter in the hot tub was bad and had all sorts of things floating in the hot tub. Also, the railing on the porch didn’t seem very sturdy. We were nervous to allow kids outside on the porch as the railing moved too much. Over all, the view was wonderful and the cabin was great size for my family of 8. The employees were very kind and helpful when we called to report issues. We would book again, but probably another rental.

136 of 892 Guest Review

Guest Rating: 10
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
"Above The Rest" was the best Cabin me and my family has ever stayed in. Cabin USA and Staff were awesome. We have been using Cabins USA for several years. We will be using them again in the future. Our best experience was walking into the Piegon Forge location,very friendly staff. So nice we extended our stay 2 more days.

137 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/21/2019
Ratings:
Booking: 9
Staff: 5
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful, and we had everything we needed, except there should have been 2 lightbulbs replaced.

138 of 892 Guest Review

Guest Rating: 9.2
Stayed on 09/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin didn’t have an iron, and a hair dryer would have been convenient. Other than that, it had everything we needed. It was secluded and the privacy was worth the drive to the property.

139 of 892 Guest Review

Guest Rating: 10
Stayed on 09/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful! This is our 2nd stay in this property and it as so relaxing and convenient to everything. You are in a very quiet subdivision, but just 3 minutes from the strip.

140 of 892 Guest Review

Guest Rating: 10
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Where the Magic Happens. The cabin was clean ,cozy,and very relaxing. I would recommend this for couples who need to relax and unwind. Thanks Cabins USA

141 of 892 Guest Review

Guest Rating: 9.3
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We absolutely loved this cabin except for the fact that there was no where to unpack your clothes. No dresser, chest of drawers etc... The cabin had 1 closet that was upstairs. We were only there for 3 nights so it wasn't really a big deal but if we were staying for longer I would not book this particular cabin.

142 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hole Yer Horses was a great cabin to stay in. The view is wonderful, the drive up to the cabin is fun, and the cabin itself is very nice and spacious. I would recommend this to anyone!

143 of 892 Guest Review

Guest Rating: 10
Stayed on 09/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was actually the third time we stayed at this cabin, but the first time with Cabins USA. It was great because I took care of the paperwork online and everything we needed was emailed to us so we didn't even have to go by the office to check in and check out was just as simple, with only a text required. We love the cabin and the location, only a couple of miles from the strip, but it still fee;s like you were away from everything else. Will see you next year Bear Hugs II

144 of 892 Guest Review

Guest Rating: 8.1
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 3
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin itself is beautiful and the location is great. 3 minutes away from the main strip in Pigeon Forge. Inside the cabin needs some TLC. The couch's leather was peeling off, the mattresses in both the master bedroom as well as the pullout upstairs need replaced, the carpet upstairs is badly stained, half the lightbulbs were burned out, and there was no hangers to hang any clothing. Also, the pool for the resort was already closed and it was in the 90's all week. Love the ease of using Cabins USA. Great stay but cabin needs some attention.

145 of 892 Guest Review

Guest Rating: 10
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location of the house was perfect. It was close to all the attractions but yet provided the privacy for a relaxing vacation. The house was very clean and cozy. Cabins USA has great customer service, very polite. My family and I enjoyed our stay and would stay at this property again.

146 of 892 Guest Review

Guest Rating: 10
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Super nice, well maintained property in a great quiet location but yet close to the parkway. Office staff even called to see if the cabin needed attention or if we needed anything. Extra clean and well stocked with needed supplies, towels, etc.
I will book with cabinsusa on my next visit.

147 of 892 Guest Review

Guest Rating: 10
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin. It was clean, the bed was comfy, the express check in and out process was super convenient. Thoroughly enjoyed my stay and will be using cabinsusa again.

148 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

149 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

150 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The hot tub would not heat up . It was dusty . The location is amazing . It very pretty cabin. Had fun .

151 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 7
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

152 of 892 Guest Review

Guest Rating: 10
Stayed on 09/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful unit with a great location. Very clean well kept and felt secure.

153 of 892 Guest Review

Guest Rating: 8.7
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Could use an extra towel bar in the bathroom, and maybe recliners instead of the loveseat. We also could have used a rake to get leaves off the driveway. All-in-All this was a wonderful place to stay and I know that the success of our vacation was, in part, due to these wonderful accommodations. Having a washer and dryer on site was wonderful. We'll definitely stay with Cabins USA when back in the area.

154 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I were in need of a weekend getaway and had been wanting to go to Pigeon Forge and Gatlinburg, TN. My husband had used Cabins USA years prior to our trip and had a great experience so we decided to use them again to book our getaway. We were pleased with the ease of selecting and booking our getaway. Once arriving at the office for check in, we were once again pleased with the ease of check in. Once we arrived at our chosen accommodations, 2nd Choice, we were simply amazed! What a beautiful place inside and out! Spacious, beautiful, clean, nicely appointed and the views were breathtaking! We couldn’t have been happier. We were sad to leave but look forward to going back again. We highly recommend Cabins USA and 2nd Choice for your vacation getaway to Pigeon Forge and Gatlinburg, TN!

155 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

156 of 892 Guest Review

Guest Rating: 8.2
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The beds were comfortable, the only problem was there were crumbs all over the pull out couch mattress. At first glance, I thought it was bugs but upon further investigation, I could tell it was crumbs. The bedside stand had potato chips on it. I could see trash outside around the house that looked like it had been there for a little while. I would use cabins usa again but would choose a cabin in Gatlinburg.

157 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/25/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 9
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

158 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

159 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved a bear encounter cabin. It was very cozy tucked away in the woods. The hot tub was a little small and you only get a few TV channels but it was great. We did see bear up near the cabin. We would recommend

160 of 892 Guest Review

Guest Rating: 10
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A Spectacular View To Remember was simply beautiful!!! Everything about the cabin was excellent! The view from the bedrooms and main deck is something to behold! Just be prepared for the steep drive up the narrow roads to get there, but it’s worth every twist and turn!!!

161 of 892 Guest Review

Guest Rating: 10
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

162 of 892 Guest Review

Guest Rating: 10
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Some friends and I wanted a weekend away to relax. Sitting on the porches and looking out at the view was perfect. We had a wonderful time and then when it was time to leave all we had to do was press a button on my phone. It was a great weekend!

163 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay at A Rocky Top Memory. We have been to Pigeon Forge several times and I love that we can escape the hustle of the town and escape to peace and quiet. The cabins are very comfortable with lots of room. We can chose to cook at the cabin or dine out. I would recommend staying in a cabin. This is the first time we've chosen a resort and not a secluded cabin. Both are very nice. Loved that we did the express check in. It was so convenient.

164 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice stay only thing could not figure out how to get jukebox working but it ok.

165 of 892 Guest Review

Guest Rating: 8.4
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 4
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Big Mack Lodge was overall a nice spacious cabin. There were some air conditioning issues upstairs and the rooms were very hot, but they bought us fans. One room didn’t have any blankets on the bed. Also, there were a few roaches in the kitchen. Other than that, the cabin and linens were clean. Lastly, the staff was very friendly and handled our issues in a timely manner.

166 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our stay at the cabin. Plenty of room. Great location. Only issue was comfort of beds, other than that, we highly recommend. Would stay here again.

167 of 892 Guest Review

Guest Rating: 10
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We are definitely coming back soon! Thanks so much for a great birthday get away

168 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 0
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would have been nice if it had hand rails going up the steps to the front door, had a hard time with my mother coming up the front steps. Other than that it was really nice.

169 of 892 Guest Review

Guest Rating: 10
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

170 of 892 Guest Review

Guest Rating: 7.5
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 0
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We loved the privacy of the cabin. But my biggest issues were we are charged an $80 cleaning fee but the cabin was not clean. The floors would turn out feet black if we walked barefoot & there was dust all around. I read reviews about a broken shower handle that was supposedly fixed but it wasn't. At first I thought the showers didn't have hot water but it has to be set at cold to work. The beds were not comfortable & I didn't sleep well. The driving directions also need to be updated as we had a hard time finding the cabin initially. Other than that we enjoyed our time there.

171 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Even though are other hot tub didn’t work they were very nice about everything they did try to fix it but it it was more major so they gave some of are money back but over all th cabin was nice an the view was awesome

172 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very clean cabin. I would definitely recommend it. Very spacious. Only concern I had was the fold out couch downstairs. The mattress on it was literally 1 inch thick. Not very comfortable at all, And if anyone is planning on sleeping on fold out couches, bring blankets. Other than that, the place was beautiful!!

173 of 892 Guest Review

Guest Rating: 10
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

174 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

175 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was clean and views were awesome. Water had a rust smell was my only complaint.

176 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/27/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
5 stars we’ll be back!!
Thank you!!

177 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this Cabin!!....Very spacious and comfortable loved how close it was to local entertainment. Enjoyed the Mountain View. Would definitely stay here again

178 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Totally enjoyed our stay. Maintenance turn around time from the time I called to request more towels and for trash removal was prompt. The view was amazing. We will be returning. Loretha C. Waco, Texas

179 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had great time like always definitely will be returning to Cabins USA only suggestion is start clean spider webs everywhere in this location

180 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/26/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
PROS - I liked how close we were to Parkway yet still far enough away for privacy. Cabin was clean and had plenty of room.

CONS - The couch and chair in living room really need to be replaced. They are not comfortable at all! We watched TV from bedrooms because they were more comfortable then furniture in living room. The steps to the loft are a little sketchy. Trees need to be cut down so you can have a better view of the mountains.
Also, as we were leaving around 8:45am the lawn guy pulls up to cut the grass. Luckily we were leaving early but I feel that this needs to be scheduled after the 11:00 checkout time in case we wanted to sleep in. He also pulled in front our our car instead of going to other road to get behind us to make it easier to pull out especially since he saw we were at the car packing up.

181 of 892 Guest Review

Guest Rating: 9.3
Stayed on 09/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great secluded cabin for the perfect getaway!

182 of 892 Guest Review

Guest Rating: 8.1
Stayed on 09/25/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 5
Location: 1
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Cabin in very nice. But if you looking to stay in the mountains
I recommend not to book this cabin. The location was right Behind Dollywood stampede.
And right next to a motel we hard noise with people bring in the pool and cars in and out .We had a few Issues with no hot water, AC. went out and loosing power is the room upstairs.
Which all was taken care if with in minutes . But we didn't let that mess up our family vacation.we are looking for more in the future and booking again with Cabin USA.

183 of 892 Guest Review

Guest Rating: 10
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and friends really enjoyed the time staying in the cabin we had a great time and I would recommend this to everyone

184 of 892 Guest Review

Guest Rating: 9.1
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

185 of 892 Guest Review

Guest Rating: 7.4
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 3
Check In: 9
Value: 7
Comfort: 5
Check Out: 9
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I would like to thank all the staff for the follow up communication. It was prompt and issues were taken care of quickly. Thanks Again!

186 of 892 Guest Review

Guest Rating: 10
Stayed on 09/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

187 of 892 Guest Review

Guest Rating: 9.9
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

188 of 892 Guest Review

Guest Rating: 9.3
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Express check in/out was very convenient. We needed the print out of directions as the gps worked but was not accurate so I recommend having the directions on hand . The drive to the cabin is steep and narrow at times. The cabin itself was over all nice, full amenities, we especially enjoyed the hot tub and jacuzzi tub , both worked great. Could have been cleaner, the pillows and bed spread had different colored hair on them , the floor was dusty and had hair on it. The view from the deck definitely needs work, you can only enjoy 25% of the view as the remaining line of sight is completely blocked with trees which was disappointing. Over all it was a nice stay and had everything we needed .

189 of 892 Guest Review

Guest Rating: 10
Stayed on 09/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a fantastic time. This cabin was very close to the attractions yet private at the same time. We were greeted by a bear our first night and the following morning 4 cubs and their mom. I have used Cabins USA several times and have always had wonderful experiences.

The follow up courtesy call on the 2nd day shows their commitment to great customer service.

Thank you so much for the new memories :)

190 of 892 Guest Review

Guest Rating: 8.5
Stayed on 09/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We had a pretty nice stay. We loved the location of the cabin. We have a few things we didn't like, The jets on the hot tub didn't seem to work very well and it looks like its a common problem based on other reviews. Also we didn't really get to enjoy the pool much because it just seemed dirty (you couldn't even see the bottom of the shallow pool) if we would have known this we probably wouldn't have paid the extra money to use the pool. Otherwise it was a nice stay in a great location, it just hurt the experience a little paying extra to have a dirty pool that couldn't really be used

191 of 892 Guest Review

Guest Rating: 9.0
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

192 of 892 Guest Review

Guest Rating: 8.9
Stayed on 09/29/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place, comfy, has everything you need.

193 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
A beautiful secluded cabin with a phenomenal view. There are three bedrooms, each with a king bed, one on each floor. On the main floor, besides the bedroom and adjacent bath, there is the kitchen, dining area, and living room. All with ample space and well appointed. This level also includes the deck with the hot tub. Note that the hot tub and deck are accessible from the wrap around portion of the deck - you don’t have to go through the cabin to get to the hot tub. The downstairs had another bedroom and the theater room. The surround sound system was excellent, although the TV was a little small for a theater room. The upstairs has a bedroom suite, a pool table and arcade game, and a separate balcony. Overall, the cabin is quite nice, with plenty of room for 4-6 people. It does need a thorough deep clean as much of the interior was dirty or dusty. A cursory cleaning appears to have been completed prior to our arrival.

194 of 892 Guest Review

Guest Rating: 8.9
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
This was not my original booking but after arriving to my cabin I was switched to this property. It's very nice, great location and close to everything. There were a few cons...no wifi, it's located in a subdivision so the houses are right on top of one another and we did not have the hot tub that our original cabin had.

195 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Property was great. This was our forth time with Cabins USA. The only thing that we were disappointed with was not being able to use pool. We were told that it was closed for season, but other people were using it toward the end of our stay so apparently that was not true. Other than that everything was good.

Paul and Joni

196 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was really good, the bed was a hard for me, but everything else was very nice.

197 of 892 Guest Review

Guest Rating: 9.4
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Property had many bugs/insects including spiders, roaches, palmettos bugs, ants, and crickets!
The jets on the hot tub did not work and no instructions to tell you how to turn the jets on.
A round handrail from the living room to the loft would help with the descending of the stairs safely. The current handrail does not allow for people to get a secure grip.
The rough driveway with worn railroad ties caused difficult walking.
The outside stairs had uneven heights going down to the lower deck.
Outside the cabin there was trash around the side and backside of cabin when we arrived.

Thank you for the opportunity to stay in the wonderful cabin.

198 of 892 Guest Review

Guest Rating: 9.5
Stayed on 09/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I sent an email to your contact email address but I will share here as well. As to can se we were overall very satisfied except one important item. The bed. I think l remember previous reviews stating the same but I suspected that it was just a mattress preference and didn’t put much stock in it. We thoroughly enjoyed the cleanliness, location and amenities of the cabin but our sleep was less than desirable. We aren’t complainers and never expect any bed to be “like home”. But two things really need some attention in this cabin. The King mattress upstairs is shot, five years past it’s usefulness. It was probably the worst mattress I’ve slept on anywhere. The other item was the ceiling fan over the same bed. It was off balance and the light fixture was very loose so it sounded like a repetitive squeaky gate. The cabin and the experience was easily a 9-10 on all other items and it’s unfortunate that a mattress and a fan downgrades the whole experience. We will be back. Cabins USA has earned our trust with future reservations but we will ask about the mattress before we request Kicked Back Creekside again. Hopefully it will be replaced and we will look forward to reserving it again.

199 of 892 Guest Review

Guest Rating: 8.6
Stayed on 09/30/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only concern was there was about a dozen flying bugs in the house we tried to kill off, otherwise good.

200 of 892 Guest Review

Guest Rating: 9.8
Stayed on 09/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. A little close to other cabin than I thought but still really nice and quiet

201 of 892 Guest Review

Guest Rating: 8.8
Stayed on 09/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

202 of 892 Guest Review

Guest Rating: 8.1
Stayed on 09/29/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 5
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The house itself was great. The view was amazing. A few little hiccups- broken chairs on decks, the pool was a bit cold for the kids and at one point the fountain quick working so had to call for maintenance. Maintenance did make it same day we called and they just needed to add water. We would plan to go back sometime.

203 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I just loved the Swimming Hole. We come the area each year around the same time and this was the first time we've booked with Cabins USA. "The best decision ever!" The cabin was beautiful and everything in the game room was in working order. We stayed at the cabin more this trip than we ever have on recent trips because it was so wonderful. Might just stay here again next yearπŸ˜‰

204 of 892 Guest Review

Guest Rating: 10
Stayed on 10/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The 3 master bedroom cabin plus the bunk room was wonderful. Very clean and everything looked brand new. 2 bedrooms downstairs and 1 bedroom and bunk room upstairs. Only 1 complaint and the upstairs is very hot. The air conditioning is for the whole cabin so the upstairs doesn’t get much. Everything else was excellent. The back porch next to the river was beautiful.

205 of 892 Guest Review

Guest Rating: 8.8
Stayed on 10/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Needs some up date. Dirt road needs work. But all in all stay was Awesome πŸ‘πŸ»

206 of 892 Guest Review

Guest Rating: 9.7
Stayed on 09/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only big draw back to me is that the chalet has no wi fi. This is a must for me. Great chalet and I would recommend it to everyone. You are in the middle of everything but away from everything.

207 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

208 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thoroughly enjoyed our stay! Express check in/out was simple and easy. The view was spectacular!

209 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/30/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have came and stayed at lots of different cabins but this cabin is our favorite so far. If you are bringing family and want to enjoy time with them but also have enough space for everyone to have private time too then this is the perfect cabin for you. Best cabin for teenagers for sure! Best family vacation yet.

210 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Parking is awful. No easy access to get in or out.

211 of 892 Guest Review

Guest Rating: 10
Stayed on 10/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I can’t brag on this cabin enough! The location is absolutely perfect and close to everything. The cabin was exceptionally clean and had everything my little family of 4 needed (including the best mattress and game room ever). We will definitely be back!

212 of 892 Guest Review

Guest Rating: 10
Stayed on 10/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the third time we have stayed at this cabin. The location is great. Close to all the attractions. This time the cabin could not have been any cleaner. Check in and check out was so quick and easy. It is stocked with everything that you need. Great cabin. Will rent again.

213 of 892 Guest Review

Guest Rating: 9.3
Stayed on 09/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great place to spend our honeymoon, ability to spend time alone in the quietness, also the ability to go to town and visit all of the area.

214 of 892 Guest Review

Guest Rating: 8.0
Stayed on 09/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cabins USA was great to work with. Staff was professional and met our needs. The cabin was beautiful. However, the road leading to the cabin was super narrow! Only 1 car could pass at a time and there wasn’t always a place to pull off to allow the other car to pass. Putting your car in reverse was the only option, which again, was scary because the road was narrow with no guardrails. There were hinges, but no door to the basement, which was terrible because our party consisted of a 1&3 year old. We had to go and buy a gate to keep them from falling down the stairs. The bathroom on the 2nd floor was super tight and the toilet seat was broken and would slide everywhere when you set down.

215 of 892 Guest Review

Guest Rating: 10
Stayed on 09/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my husband enjoyed our stay at the cabin. It was a beautiful cabin, and we will probably be back to stay with you all again. The staff was great. Thank You All for what you do to make your customers feel right at home.

216 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The shower was broke in the upstairs bathroom, the jacuzzi in the upstairs bedroom the plunger would not work to hold the water in so we didn’t get to use it, the vents all need cleaned off and and air conditioner vent and filter in the closet upstairs needed changed and the arcade game would not stay working

217 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The check in and out process was a breeze and I love the app! The property was perfect for us! Would definitely stay again.

218 of 892 Guest Review

Guest Rating: 7.0
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 5
Check In: 0
Value: 9
Comfort: 5
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin itself was a very nice; I would recommend staying here again once they fix the items list below. The check-in process was not good at all since we had to wait over an hour to get into our cabin because the electronic door lock did not work. The A/C unit was turn-off so when we got into the cabin the inside was hotter than the outside. All of the mattresses need to be replace. The previous guest did not wash the dishes at the same time the cleaning crew did not check to see if the dishes were wash. The shower-heads need to be replace.

219 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay!!! My kids didn’t want to do anything else but stay at the cabin and play! It was PERFECT for our family of 6 with kids ranging in ages from 16-7. The location is perfect as well! It is a quiet area and even though there are other cabins around you are far enough apart that you don’t even notice. We woke up Sunday morning to cars lining the street, so someone had a party but we didn’t hear a thing. I also loved how there was enough seating out on the porch for everyone in the cabin. Usually there are only 2-3 seats on a porch. I have 0 complaints and we will definitely be returning to this property!

220 of 892 Guest Review

Guest Rating: 10
Stayed on 10/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin! Everything was great! The only issue was getting the door to lock on check out day. We will defiantly try to rent this Cabin again.

221 of 892 Guest Review

Guest Rating: 8.3
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 4
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cabin was very clean & the location was great minutes from pigeon forge parkway. The only down fall was the mattress was not great to sleep on & some things in the cabin could have used an update. Check in & check out was very easy & we will rent from cabins USA again in the future!

222 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was in a great location with the parkway only being a few minutes away and very clean and taken care of I would definitely stay here again.

223 of 892 Guest Review

Guest Rating: 7.9
Stayed on 09/29/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
This was not our original booking, we were moved to this cabin. Overall, it was nice... a few things that could be worked on: downstairs toilet seat is peeling off the plastic coating, in the kitchen there was a very big, noticeable spill/spray/splatter all across the wall behind the refrigerator and door, the first entry driveway was terrible, my car would absolutely not make that incline, we had to use the second driveway to go in and out of the cabin and even that was hard..don't recommend this cabin if you don't own 4 wheel drive. There was a ton of trash, we figured out later on why.. the trashcans on the back porch are not secure enough to keep out wildlife. We refrained from putting trash outside until we absolutely had to, then woke up several nights to raccoons on the porch digging out what they pleased. Something to secure trash in would definitely be a priority. Lots of cob webs in door ways-it could have used a little more TLC as far as dusting and cleaning out the hot tub (it was sandy). There is no view at this cabin, only wooded areas in the front and back. Unlike our first choice of cabin, this one was lacking in that particular department. The drive to the cabin and back out to the main road is not for anyone with a light stomach..lots of curves, narrow roads, hills and steep grades. Overall, I was not disappointed, it was our honeymoon so I can't complain too much. We still enjoyed our trip and on the positive side, we had plenty of clean towels, dishes, etc. We would probably book again, just not this cabin.

224 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
One of my favorite cabins that we've stayed in. We definitely will return to this one. So many games downstairs for the kids (and kids at heart) and we loved the swings on the porches. Location was great too. We hated to leave!

225 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

226 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Gray’s Place was phenomenal. There was a little musty smell but it was very clean and perfect for a couple or small family.

227 of 892 Guest Review

Guest Rating: 10
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

228 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful! The view was breathtaking. The king beds were excellent. The only thing we had issue with was the mattress on the sleeper sofa(which was pitiful in the middle of all the luxury) and the pool table had a rip. But our family had a great time and would book again with these changes!!

229 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay in A Smoky Mountain Dream and will definitely be back! We had a couple of hiccups the first night but the staff was super responsive and got someone out there that very night to take care of the problem. We did not feel like we were a bother or a hassle to anyone, even though we had to call to report two different issues. Our girls loved the pool; it is a great size for kids and we enjoyed being able to relax and have fun together in it after a busy day. Oddly enough, I think the girls liked the karaoke system even more than the pool! They had so much fun singing their favorite songs. The cabin is near some construction but we were busy running around all day having fun and the work was finished by the time we were ready to relax in the evening. The cabin was extremely clean - I am really picky about cleanliness when I stay in a rental or hotel and I was extremely pleased with the cabin. We had a wonderful long weekend here and will be visiting again soon!

230 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is my second stay in Southern Comfort and I absolutely love it. Everything is exceptionally clean, very spacious and so convenient. Thanks again for a wonderful vacation.

231 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Would have given 10 for the cabin, but it did lack things like cooking utensils, needed more chairs on the decks, and the pull out bed was horrible to sleep on, maybe if a new mattress was installed. Other than that it was great and we had a blast

232 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Cabin at a Great Price Good Location not far from Gatlinburg at All maybe 4 miles !!
We loved everything about the cabin no complaints here .,

233 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great!!! We enjoyed
Our trip so much. A family of 12, plenty of room. The DVD player in the theater did not work, but it really did not bother us at all! Would definitely stay again. Would
Love a Christmas time trip!

234 of 892 Guest Review

Guest Rating: 7.9
Stayed on 10/03/2019
Ratings:
Booking: 6
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin and the view was wonderful. Only problem hot tub did not work called office and maintenance and no one called or came to check it out. My first time so it was very disappointing cause it was the amenity that was #1 on my list. Also wifi did not work in movie theater room sometimes so I couldn't watch the Netflix in there at times also. Other wise this cabin was so clean beautiful and comfortable.
Company Response:
Thank you for your review, Davette! We wanted to update you and let you know that this hot tub has been replaced with a brand new hot tub! We hope that you will be back to stay with us again soon!

235 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an amazing cabin. The beds were super comfortable. The hot tub was fantastic. The whole cabin was clean. And it was super convenient to everything from hiking to shopping to dining to playing. We will be back!

236 of 892 Guest Review

Guest Rating: 10
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have already made reservations for next year.

237 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

238 of 892 Guest Review

Guest Rating: 8.7
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great. Wifi didn't work. Even after i called. Nobody came to fix the problem.

239 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 1
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we were put in this cabin which was okay the one we booked had issues. we had wanted the view and privicy with the other one, but cabin was nice the beds were horrible. wore out slept really bad. we tried all rooms they were all bad. we were happy you gave us a bigger place it would have been good had we had our children but we were disappointed no view had alot of those cars in neighbourhood that were really loud, friday and sat night, all night due to that and beds was a bad stay, sorrry to complain but it was bad.
thank you

240 of 892 Guest Review

Guest Rating: 8.6
Stayed on 10/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The view was to die for! Absolutely beautiful! We really enjoyed the rockers on the deck. We only had 2 in our party so we stayed downstairs. The huge den with the cathedral ceiling was wonderful - very spacious. The master BR was small but the mattress was very comfortable. The downstairs bathroom was small. And the downstairs shower was a joke! Couldn’t even turn around in it. Beautiful decor but just wasn’t big enough. We went upstairs to see the rooms & we did not like the staircase. Also the rooms & bath upstairs were bigger but we didn’t want to walk up & down that staircase so we didn’t stay up there. We love a hot tub & had looked forward to using it but when we saw it, it either had a dark stain on the inside bottom or dirt but because it looked dirty we didn’t use it. It was very expensive for 1 night. We go to the mountains regularly but probably will not rent this cabin again.

241 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This was a nice house for our 40th. Wedding anniversary. Thank you Cabins USA for having us. Overall we had a very good time.

242 of 892 Guest Review

Guest Rating: 10
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We truly appreciate and enjoyed ourselves!! Thank you sooo much for the accommodations as well!! See you soon again!!!πŸ’ž

243 of 892 Guest Review

Guest Rating: 9.2
Stayed on 10/04/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The Cabin advertised an arcade game in the loft area, but the arcade system did not work. The cabin was great, convenient to town, and well-maintained.

244 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

245 of 892 Guest Review

Guest Rating: 10
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

246 of 892 Guest Review

Guest Rating: 9.6
Stayed on 09/27/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

247 of 892 Guest Review

Guest Rating: 10
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

248 of 892 Guest Review

Guest Rating: 9.3
Stayed on 10/04/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

249 of 892 Guest Review

Guest Rating: 10
Stayed on 10/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

250 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this condo! We have stayed at this property (different room) in the past and we love it! Location is perfect! Only thing i would suggest is an updated mattress in master bedroom, maybe some curtains in addition to the blinds in the master as well. But really, we loved our stay here and will be back!

251 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

252 of 892 Guest Review

Guest Rating: 8.9
Stayed on 09/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We rented this cabin for my parents 40th anniversary. We loved the location and the space/layout of the cabin. We also liked the games... BUT most of them had seen better days. The air hockey was missing a basket so it did not catch the puck. The fooseball table was very uneven, we used a few magazines to get through. The couches down stairs are broken down and uncomfortable, as are the beds. Black mold in the main level stand up shower. We use Cabins USA every year for our anniversary as a couple in October. This was the second time in a group, first with my family. It was a lot of money to not have things not in better condition. We will rent other cabins with this company. I just hope they update some of the things that break down quickly with use. And the latch was totally busted for the garbage. Needs repaired to keeps bears out. We enjoyed our time, I just know this should be better and not up to par with the others Cabins USA showcases.

253 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my familys five year stay in this cabin. We really enjoy the rockers and chairs on the deck, there was enough for all fourteen. Rocky top lodge is a nice comfortable , great location ,out side well kept place to stay.

254 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 4
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I’m giving this high review because the staff was great and the house was beautiful! We had a slight bump with check-in because the kids before us who had rented the cabin didn’t check out until way past check out. Those kids had also TRASHED the house so we had to wait to get in and we really felt sorry for housekeeping! It took Anna and her crew a very long time to clean but she was wonderful! I do have some very STRONG suggestions for the owner of this property.

• Add soap holders to each shower. We had to lay our soap and shampoo on the shower floor. Gross! Big beautiful showers and no place to put your soap!

• both showers downstairs are leaking and dripping constantly and I can bet the water bill will decrease once those issues are resolved

• put together a booklet for renters telling them how to use Direct TV because I had no idea how to work it and only thought it had 5 channels. My daughters boyfriend had to explain to me that the channels are actually in the 200’s.

• put in some screen doors!!!! With this magnificent cabin, you should be able to open the doors and let fresh air in! The windows can’t be opened (they’re single pane TALL windows) so the only way to get fresh air in is to open a door and even that is impossible because there are no screen doors and bugs will swarm you if you try to open the doors

• For goodness sake, add some dish towels in the kitchen!

*Add more balcony furniture! There is a Total of 8 rocking chairs for about 3,000 sq feet of decking! How about a patio set? Eating outside with that view would be amazing but it is not possible because there is no furniture.

• consider putting decent blinds in this beauty! The 3.00 blinds cheapen the look!

When you pay a very high fee for a few days at a house this magnificent, you expect even little things to be addressed. These things I mentioned are what every renter will notice. How do I know? I’m a certified property manager.

The house is gorgeous with a few flaws that the owner is missing but the staff was wonderful.

255 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/04/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The place was very nice but had a few problems that need addressed. The carpet needs a good cleaning/replacing. The refrigerator was set on high and did not keep anything cold at all. Needs repaired/replaced. The window in the master bath needs a blind installed as you can see directly in to the bathroom from the street and neighbors driveway. Very weird. The furniture is in good condition but very dated. On the plus side, the view and location are amazing. Amenities were plentiful. The bed was comfortable and the A/C was in good working order.Really enjoyed the grill on the deck. The TV's were great but sorely missed a DVD player as we like to watch movies we get from Redbox. We had a problem as the door lock went dead and would not lock as we were ready to leave . Maintenance showed up 2.5 hours later to change the battery. Inconvenient but not a mjor issue. A little preventative maintenance would solve this problem. All in all, we really enjoyed our stay and Cabins USA was easy to deal with and responded when needed. Would use them again in the future.

256 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/06/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
View Topia Falls was beautiful. We saw bears and the view was spot on; however, the pool area did not smell good and the water was dirty.

I would still go back again because of the view and the amenities of the cabin.

257 of 892 Guest Review

Guest Rating: 10
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the I Love View cabin! The updates to the furniture were wonderful! The only complaint that really wasn’t too big of a deal for us is that the downstairs floors are crazy loud and creaky. The beds were comfortable, the kitchen was spacious and clean. We will definitely stay here again!

258 of 892 Guest Review

Guest Rating: 9.3
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

259 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Quite, clean, and peaceful cabin. I would stay there again. However, it's important that guests know that there is not a tv in any of the bedrooms. So guess may want to bring something to watch DVDs on in the bedrooms.

260 of 892 Guest Review

Guest Rating: 10
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

261 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Loved the location
Just not use to sulphur water
Smelled really bad
But not y'alls fault
I always book with USA CABINS and i will continue too
I'll just start asking about the water the next time i book
Thank you CABINS USA

262 of 892 Guest Review

Guest Rating: 10
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A couple minor problems were fixed very very quickly. The team at Cabins USA was great and the Maintenance man did a fantastic job. Thanks for a very enjoyable stay. We have used Cabins USA before and will continue to do so. This cabin was a perfect fit for our family of 10 but with the pull outs it could fit 12

263 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/05/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The cabin was good the views where great. The ac was hard to control bottom floor freezing cold top floor was hot. The drive up to cabin was a adventure. Did not know the road was gravel

264 of 892 Guest Review

Guest Rating: 8.2
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Not a big deal breaker but couple aggravating things:
1. No remote for down stairs bedroom tv.
2. Then both bedroom TVs has no cable boxes, really no need to hav tv’s there because they wouldn’t pick up anything anyway.
3. At least in the beginning of the rental the leaves could have been blowed off the deck. The leaves that was there was rained soaked and was decaying on the deck so they was very slippery.

Very minor things but in order to be a better cabin ma important points.

265 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Just got home from our 3 night stay at A Wolf’s Den. Our group consisted of 4 adults and a three year old. The location was pretty great with easy access to Gatlinburg and Pigeon Forge attractions. The cabin looked a little bit larger in the pictures than it truly was, but that’s understandable. The cabin was very clean upon arrival, and is decorated beautifully. The “bear box” trash receptacle had fallen downhill prior to our arrival, so there was a bit of trash and debris that could be seen from the driveway. We called the cabins USA office to inform of this, and the representative informed that a work order would be placed to have this fixed. It was not fixed during our stay. There were a few spiders that I found in the upstairs bathroom, and there was not a broom. Overall, we had a pleasant stay and would recommend booking to someone who has never been. We look forward to booking again! We will likely be looking for something a little bit larger, as we will plan to have more people come for our next stay.

266 of 892 Guest Review

Guest Rating: 8.2
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cabin is in desperate need of a make over. The cabin is in a great location but is old and showing its age. Hot tub was nice and all the amenities worked.

267 of 892 Guest Review

Guest Rating: 9.7
Stayed on 10/07/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and good poeple to deal with I will recommend Cabins USA to all my friends and family.

268 of 892 Guest Review

Guest Rating: 8.4
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very nice cabin, needs a hand rail to help get in and out of pool.pool water was way to hot! Needs large bowls and another skillet.

269 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

270 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/07/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We spent three nights in Mountain View Condo 2607. This is a beautifully decorated condo and met our needs. We were a little disappointed that the furniture isn't as shown in the picture. We were expecting two couches and one recliner (as I was told on chat) instead as one couch and two recliners. The recliners were very relaxing. The beds were comfortable. The condo had a good view of the mountains and we enjoyed our stay.

271 of 892 Guest Review

Guest Rating: 9.2
Stayed on 10/08/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was great, but parking was tricky. We could barely fit two midsized vehicles in the parking area.

272 of 892 Guest Review

Guest Rating: 10
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only couple things wrong. Toilet wouldn’t stop running so my husband fixed it. Found pubic hair in tub and it wasn’t mine also found long brown hair in tub that wasn’t mine. I had Clorox wipes with me so I cleaned tub myself. I used to be housekeeper and that isn’t good

273 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Outside of the master bath not being properly cleaned the cabin was really nice. Great location, private, fully furnished. If you want a place to relax and leave worries behind, this cabin has it all. The level parking was a plus (since we had extra luggage with a 2 month old) which made it much easier to unload and load . We will stay again, and recommend the cabin and Cabins USA. Awesome group of people.

274 of 892 Guest Review

Guest Rating: 9.2
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

275 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Blue sky has an AMAZING view! It was portrayed 100% accurately on the website. We loved this cabin, and will definitely stay here again! May be the best one yet!

276 of 892 Guest Review

Guest Rating: 8.6
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Cabins USA as a whole is wonderful! This property however could have been better. Both bathrooms need some serious updating. The area where the carpet in the room with the pool table switches to tile leading to the bathroom and bedroom, you can feel what we believed to be nails under the edge of the carpet. We took out LO with us so we had to be careful with her crawling around so she didn’t get cut. Also in the room with the pool table, some of the outlets had no covers at all. I’d stay here again if it just were my husband and I, but not if we’re taking our LO due to safety.

277 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/08/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

278 of 892 Guest Review

Guest Rating: 8.4
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Cabin was very outdated and needs a little TLC
Recliner needs replaced very old and not comfortable. Needs a good airing out, very musty odor. Was not real pleased. Will not reserve that cabin again

279 of 892 Guest Review

Guest Rating: 10
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

280 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Overall the property was nice. One of the doors to the back deck would not lock and there was a small rough spot in the carpet by the bedroom door that lead to the kitchen. I rewashed any of the dishes before using them because I noticed a few missed spots. The hill is very steep to the property but we was able to park sideways making it a little less worrisome. View is pretty out the front door but all wooded out the back. Beautiful view of the mountains if you drive up on the hill a bit. Overall our stay was enjoyable but we probably wouldn’t choose this particular cabin again.

281 of 892 Guest Review

Guest Rating: 10
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

282 of 892 Guest Review

Guest Rating: 9.7
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location is great. A gas grill but no propane. No big loss. We had brought charcoal and grilled dinner on the charcoal grill out front. Needed trash pick up. We called and they came and took care of it. Ample parking for 3 vehicles. Our family had a great time together. Great memories with our kids and grandkids. Looking forward to our next visit. Lord willing. Thanks Cabins USA

283 of 892 Guest Review

Guest Rating: 9.2
Stayed on 10/08/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Hummingbird Hideaway was awesome! It had everything we needed for a relaxing vacation in the mountains. Just far enough out in the woods to hear only nature but close enough to get to most anything quickly. We will definitely stay there again!

284 of 892 Guest Review

Guest Rating: 10
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location is awesome. You are behind Dolly Parton Stampede on the Little Pigeon River, right in the middle of everything. Highly recommend. The cabin has 3 king bed bedrooms exactly the same layout.

285 of 892 Guest Review

Guest Rating: 10
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

286 of 892 Guest Review

Guest Rating: 10
Stayed on 10/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We rented Angel’s Ridge for the week of our 50th anniversary, and could not be more pleased. The first thing, and very important, is that is was very clean. The location was very convenient..close to town, near other cabins, but very private because of the vegetation surrounding three sides of the cabin. The only suggestion is that a broom would have been convenient. There actually is a vacuum in the downstairs closet, but because of our age, we didn’t want to carry it upstairs. We had a wonderful time, and would rent this cabin again! We loved our stay there!

287 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is by far our favorite cabin. It is so cozy and the location is perfect. This year we were even greeted by a bear upon arriving. The only issue we had was with the electronic lock. The code we were given initially didn't work (we had the same exact issue last year) but a call to the office and it was resolved quickly. We had another issue with it later in the week, but maintenance came out and helped us. We will continue to stay in this wonderful cabin.

288 of 892 Guest Review

Guest Rating: 8.6
Stayed on 10/09/2019
Ratings:
Booking: 7
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

289 of 892 Guest Review

Guest Rating: 9.6
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved Almost Heaven. We did have a couple of issues. One was the water in the upstairs tub dripped constantly, also the dishwasher leaked when we tried to use it. Our biggest complaint was the floor; they looked clean but they were filthy. We had to go buy a mop and mop the floor so our feet and socks did not turn black. Overall we enjoy the cabin and our visit to Pigeon Forge.

290 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was cozy and nice. It did say a mountain view and unfortunately was blocked by overgrown trees. Also, the cabin could use a deep clean. There are lots if cobwebs on ceiling and in corners. Also we didn't use the fans due to the amount of dust on them. However, we still enjoyed our stay and really enjoyed the porch swing. We would use Cabins USA again due to the ease of working with them.

291 of 892 Guest Review

Guest Rating: 10
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was perfect and we had a great time there. Actually spent most of our time at the cabin relaxing. I would definitely go back there. Your staff on the phone are very helpful and customer friendly. Great job!!!

292 of 892 Guest Review

Guest Rating: 10
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful, quiet very clean

293 of 892 Guest Review

Guest Rating: 10
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was clean and cozy. It was perfect for my family. We will definitely book again.

294 of 892 Guest Review

Guest Rating: 8.3
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The view was beautiful and the property was very quiet even though there were homes beside it and across the street. We had a very nice time staying here.
My issues were the iron was broken, the bedroom fan was broken, there was no blow dryer, and the gas fireplace was not turned on even though it got into the low 60’s and high 50’s. I called about the issues and none of them were resolved. I was told that none of their properties have blow dryers, and they would try to resolve the other issues. If a repairman came out, there was no evidence of it.

295 of 892 Guest Review

Guest Rating: 8.1
Stayed on 10/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
If you are looking for quiet seclusion surrounded by trees this is a great property. Mountain range viewable from one spot. Very quiet. We enjoyed the solitude. Beds were hard which some like but we found them a bit hard for us. Beautiful cabin. Awesome woodwork. We had to call about a few things and they came out quickly to attend to the issues. Nice and relaxing stay.

296 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

297 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Loved the cabin. It was beautiful. The only problem we had was there was no cell service or WiFi.

298 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Southern Comfort was a fantastic cabin. This is the 4th cabin we have stayed at (first with Cabin USA) and this one definitely ranked up at the top! My husband even say he would book this one again and he hasn’t said that about any other cabin we have stayed in except our honeymoon cabin! The beds were comfortable and I slept better than I had in months!

Also the staff were so friendly! Each time I called, prior to arriving, they were so helpful. I was very impressed with the staff!

The cabin was close to everything but yet tucked away. We stayed 5 nights and my family definitely will be using Cabins USA again!

299 of 892 Guest Review

Guest Rating: 9.3
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Really enjoyed the property and the location off of the strip. Really wish there would be upgraded electronic equipment as many of the TVs didn’t work. Overall a great cabin and really friendly and helpful staff.

300 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/10/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin has the best view. It was nice and cozy. Just needs a new love seat, not to comfy.

301 of 892 Guest Review

Guest Rating: 8.8
Stayed on 10/10/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

302 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The family and I had a fantastic stay at Big Sky View! I’ve stayed in several Cabins USA cabins and this was overall my favorite. Me, my spouse and 4 kids and everybody loved it! I would definitely recommend this cabin to anyone with 6 people or less in their group!

303 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/09/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The man who came to clean the hot tub was exceptionally nice and a hard worker.

304 of 892 Guest Review

Guest Rating: 8.6
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We arrived and the cabin itself was very clean. The pool was extremely dirty and cloudy, you could not see the bottom. We called cabins USA the next morning and someone was out in a hour or so and cleaned the pool and added chlorine which was great, but it took a few days to get cleared up so we didn’t get to swim much. That and the door to the pool from the house does not lock so with 3 small children we were nervous that one might fall in one morning so needless to say I slept in the recliner in front of that door the entire stay. The pool table does not have any room to play pool with the walls and balcony but short pool sticks are provided. The arcade game was a big hit with the kids though. All in all it’s a nice cabin fully stocked and the pool was the only disappointment. This was our first pool cabin rental as we usually just stay in a cabin without the pool and will probably choose one without on our next stay.

305 of 892 Guest Review

Guest Rating: 8.3
Stayed on 10/10/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay at Bear Paddle Lodge. We had to get used to all the stair climbing. Definitely not good for elderly or handicapped family members. Loved the inside pool.

306 of 892 Guest Review

Guest Rating: 10
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We always stay in this cabin if we can and love it’s location. Everything was great as usual but don’t have a clue why the upstair window was covered with aluminum foil. Must be a crack in the window or something. Very nice!
Company Response:
Thank you for your review, David! We just wanted to update you and let you know that we have checked the windows in this cabin and found no issues with them. Anything covering a window has been removed. We value your return business and we look forward to having you stay with us again in the near future!

307 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was everything we had hoped for. Pictures were spot on. Place was super clean and completely stocked with everything we would need. We will definitely book again and stay in Southern Style. But next time we will spend more time at cabin and less time site seeing. Can't wait to go back. Over the moon happy with everything about Southern Style and Cabins USA!!

308 of 892 Guest Review

Guest Rating: 10
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. Great view. Great location. Clean and has everything you need. Computer didn't work though. They may need to fix that. Even has security cameras! Very roomy . Would definitely book this cabin again.

309 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/11/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 6
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My family and I loved the cabin and enjoyed our stay. The cabin was wonderful and the views from the balconies were amazing. I would stay with Cabins USA again. The only "complaint's" I have about the cabin/area I have would be if someone could have warned us about the road that the cabin was on. As someone who lives in Houston, TX, it never occurred to me that the road to the cabin would have been as steep as it was. It was a little scary to attempt to drive up the road to the cabin and park in front of the cabin, especially for someone who is not from the area. That being said, the only other issue our family had was the beds were uncomfortable and we didn't sleep very well. I realize that this may sound like a negative review, but as I said I would stay in another Cabins USA property, now that I know what the area is like and would be prepared for the road and the parking.

310 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/11/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

311 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

312 of 892 Guest Review

Guest Rating: 9.2
Stayed on 10/10/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 7
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue was the location of the bathrooms. On the main floor you have to walk through the great room to shower. On the lower level you have to walk through the game room. In both cases we had to dress in the bathroom if anyone was watching TV or in the game room.


313 of 892 Guest Review

Guest Rating: 10
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My myself, husband and son was very pleased with our cabin the 'A Hummingbird Hideaway" Everything was so clean. It was very quiet and private. I loved the screened in porch.....no insects. From check in to checking out it was a wonderful experience We will be revisiting soon Thank you Cabins USA

314 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only bad part of the cabin was the hot tub. We have kids & they love to get into hot tubs but we would t let them. The water was a brown color & the water line looked like someone had wiped feces all over it. It really needs to have a thorough cleaning.

315 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Dishwasher doesn't clean dishes
The cabin is the greatest and is our most favorite. Staff was the greatest at check-in also, very friendly. Thanks Cabins USA.

316 of 892 Guest Review

Guest Rating: 7.1
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 5
Value: 5
Comfort: 8
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This cabin is definitely pet friendly. My allergies were terrible here with all the cat dander. Very dusty throughout and spider webs all around the cabin . Beds were comfy but our son in law almost went off the small road with a 500 ft drop off. The road is gravel and not black top. Will not book this one . Staff super friendly!!

317 of 892 Guest Review

Guest Rating: 8.7
Stayed on 10/11/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
only thing i would recommend is to update the main floor living room furniture the loveseat was broke in the middle and sitting on the floor. Also i think there needs to be more garbage cans for the outside when you have a cabin that large with that many people you will have alot of garbage and there was only two small cans outside. Other than that we loved the cabin and our stay!!!!

318 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I must admit, I was a little " nervous" about this cabin after reading some of the past reviews. A couple things I would like to clear up and a couple suggestions. The cabin is in a great location if you are looking for seclusion. We had a wonderful time at this cabin. My suggestions, the water is stinky and has lots of iron in it. After reading past reviews, I think some people misinterpret the cleanliness of the bathrooms and the hot tub for water stains...it looks dirty because the toilet and sink is rust stained, a filtration system would be great for this cabin. Also, the grill needs replacing. The burners on the right side are totally rusted away but we managed cooking on the left side if the grill with no problems. One other minor thing I would suggest is having better trash bags. The lawn and leaf bags are way too thin. Went to take the trash out and the bag ripped. I would definately stay at this cabin again and would like to say that cabins USA has a very friendly staff. Hope to go back in the future!

319 of 892 Guest Review

Guest Rating: 10
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was perfect for our weekend getaway. It was clean and comfortable.

320 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

321 of 892 Guest Review

Guest Rating: 8.8
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
My family and I enjoyed our stay at Fishin’ Hole. The cabin’s location was perfect with quick access to activities and restaurants in Pigeon Forge with no mountain roads. Size and amenities were very good for our vacation. We were not pleased with the condition of the beds; they desperately need replacing. Also, the floors and other surfaces, tables and chairs, appeared to not have been cleaned or mopped in quite some time. The bed skirt in the main floor bedroom appeared to have not been washed in a very long time.
One safety concern for young children using the playground was an open pit of stagnant water adjoining the playground.
Overall, we enjoyed our stay and would consider staying again if the beds and lack of cleanliness issues were addressed.

322 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Enjoyed our stay. Overall happy with cabin. Kitchen was well equipped. Did find leftover food in refrigerator from previous guest. King bedrooms were very comfortable. Pull out in theatre room was broken. Also pool table had a ripped pocket and video game table didn’t work. Just some things that could use repair.
Checking in & out was easy and staff was very helpful & friendly when I called with questions prior to trip.

323 of 892 Guest Review

Guest Rating: 8.8
Stayed on 10/11/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

324 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is one of the nicest cabins my family of five (5) stayed at. I think this was largely attributed to the size being perfect for us, the kitchen being so well stocked with necessities for a family cooking meals, and the location at the start of the hill. We just adored the screened-in back porch that allowed for eating breakfast or drinking a cup of coffee in the morning outdoors. In addition, the TVs were great sizes, which some cabins can skimp on. My toddler appreciated the porch swing and definitely added to her experience. The shower was a welcome feature at the end of a day walking on Parkway, and it was even better than it is separate from the hot tub and roomy.

On another note, the book selection and chess game were added bonuses. And the pictures of the Dashing family added to its appeal. We loved this cabin and would definitely stay again next year.

325 of 892 Guest Review

Guest Rating: 10
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin, we had an awesome stay

326 of 892 Guest Review

Guest Rating: 10
Stayed on 10/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A couple of extra dish towels, dish washing liquid and tabs , inside trash bags and a hair dryer would have been nice. Our group included 7 people.
Otherwise it is a beautiful place and very peaceful. We enjoyed the pool table and had plenty of space.

327 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very good service and the cabin was beautiful.

328 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We spent a long weekend at Southern Comfort. It was in a great location and had all the amenities needed. We will definitely be back in the future.

329 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/10/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

330 of 892 Guest Review

Guest Rating: 10
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our 3rd year staying in Romantic Evenings as it is where we spent our honeymoon. We love this cabin and always book early in hopes of getting it every October. The staff are always helpful and great and the cabin is fantastic. We look forward to staying there again next year.

331 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin with a perfect location. Remodeled with upgraded furniture. The only complaint was that we could not find the football game and live TV on the television. Definitely will stay there next time we visit Gatlinburg!

332 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

333 of 892 Guest Review

Guest Rating: 8.6
Stayed on 10/09/2019
Ratings:
Booking: 3
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was excellent. The view was very nice. The pictures represented the cabin accurately. We had 12 adults and 3 toddlers, it accommodated the group nicely and no one had negative comments after the stay. We all agreed that we would stay at this cabin again.

334 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was very nice cabin and relaxing place. Just a few things was not good. The remote to the fireplace was missing and we really wanted a fire to relax. Hot tub has problems and the candle light the bulbs was blown and kept following over. The shower had Cobb webs in it and it really wasn't that clean. Thanks Christy Fry

335 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/12/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

336 of 892 Guest Review

Guest Rating: 10
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

337 of 892 Guest Review

Guest Rating: 9.3
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and beautiful. I had to pick up garbage outside the first day that was lying around outside. The cover to the hot tub was busted and styrofoam was in the water and lying on the back deck. Everything else was wonderful! I do plan on staying again and we loved the secluded location!
Company Response:
Thank you for your review, Eunice! We are delighted that you enjoyed your cabin and your stay with us! We wanted to provide you with an update and let you know that this cabin now has s a bear proof trash container. We are delighted that you plan to stay with us again and we look forward to your return!

338 of 892 Guest Review

Guest Rating: 7.7
Stayed on 10/13/2019
Ratings:
Booking: 7
Staff: 3
Cleanliness: 9
Check In: 6
Value: 6
Comfort: 10
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 10

339 of 892 Guest Review

Guest Rating: 9.6
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Close to Gatlinburg and Pigeon Forge, plenty of space, easy check in/check out and a Beautiful view of the sunset from the back deck.
Hot tub was dirty when we arrived but they had someone out the next morning to empty and clean it. Would definitely recommend

340 of 892 Guest Review

Guest Rating: 10
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

341 of 892 Guest Review

Guest Rating: 10
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I loved spending the week at Higher Ground! The cabin was clean, and the location was perfect! We would highly recommend it to others and plan to visit again.

342 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our family.

343 of 892 Guest Review

Guest Rating: 10
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cabin was very clean. could see the sun rise from the deck and could see the mountains. overall really good stay loved it

344 of 892 Guest Review

Guest Rating: 9.1
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Some routine maintenance needed with hot tub (leaking and cracked and weak jets) and main level toilet (kept running). Kitchen well stocked with dishes. Beds were comfortable.

345 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/13/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great property with plenty of space to have our family vacation. We booked this property due to the multiple types of entertainment. When we arrived the karaoke machine and gas grill were missing. They were on the website for this property, and in the pictures marketing this property. We called in work orders, but didn't hear back for 4 days. The maintenance man wasn't interested in assisting. Other than that it was a great cabin.

346 of 892 Guest Review

Guest Rating: 8.4
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Overall the cabin was acceptable. The internet was horrible. Even though the cabin has Direct tv, the bedroom tvs did not work properly. The living room tv worked. The cabin needs a deep cleaning. There was an accumulation of cobwebs and dust on the walls and windows. The artificial plants throughout the cabin were extremely dusty. The plants on the nightstands had to be moved so we weren't breathing the dust. Toothpaste splattered on wall around bathroom mirror. Air conditioner filters were way past their due time for changing. The a/c ventilation did not function very well upstairs making it uncomfortable. We could not get the gas fireplace to work. The smell of garbage outside the cabin was extremely unpleasant making it impossible to sit on the balconies or use the hot tub. We assumed the garbage truck compacted the garbage near our cabin. Now on the plus side... the beds were clean and comfortable, the cabin was roomy, the scenic views were pleasant, and cabin location was convenient to everything.

347 of 892 Guest Review

Guest Rating: 9.6
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We really enjoyed this cabin. We had an incredible view, the location was private with great amenities. The only suggestions we have is the pool table, dart board and air hockey each need repairs. The rug downstairs needs replaced or secured because we kept tripping over the corner and my husband had to fiddle with the stove to get it to work, these are small things and did not effect our stay in a negative manner. The lock on the trash receptacle needed fixed and maintenance came out right away. I needed suggestions for restaurants and the cabins USA operator was more than helpful. We had a great time and we will always book a cabin with Cabins USA, thank you for another great time!

348 of 892 Guest Review

Guest Rating: 9.1
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Nice cabin, everything as described. Only issue was getting to cabin. It was really high up, steep roads, hard to see at points and drive way was very steep, We have a truck but for the reasons just mentioned would not stay at this cabin again. Also had an issue with the thermostat. We could not warm up the cabin. The thermostat requires a passcode. A wonderful gentleman came out late one night to help us but he wasn’t quite sure either. He thought that maybe he fixed it but didn’t. I ended up sleeping in my coat that night under the covers. There should be instructions on how to adjust the thermostat. Other than the location and thermostat, great cabin, great value and everything was as described. Thanks!

349 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/14/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay !! No street noise. Shower floor really slippery.

350 of 892 Guest Review

Guest Rating: 8.1
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Once we got the cabin that night everyone(26ppl) was excited running around looking at the rooms. The next day some of the couples find false eyelashes in the rooms. The restroom by the movie theater had a pair of men underwear in there. Some of the beds had hair in them. The dishwasher doesn’t work and it was felling apart. He had two grills one of the racks was missing. There was enough room for everyone. The WiFi only work ion the main floor. In the movie theater you can only watch what’s there on cable or bring dvds. There is a fine if you unplugged any cables in the movie room. The pool was cold. But the kids still enjoyed it. One of the beds have a dip in it. And the walls there very thin so you can hear everything in the cabin.

351 of 892 Guest Review

Guest Rating: 8.4
Stayed on 10/16/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7

352 of 892 Guest Review

Guest Rating: 10
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA did a great job. We had a large dog show up at the cabin one night and cabins USA sent someone out quickly and took the dog to find the owner. Was super easy to check-in and check out. We had a great time at a great location.

353 of 892 Guest Review

Guest Rating: 10
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed Bluff Mountain Lodge very much. We had 9 people including 3 children under 6 years old. Had plenty of room. The Game Room provided hours of entertainment and space for the kids to play. I rented this cabin because it had Murphy beds in several rooms so the kids could sleep in the same room as the parents. Not many other cabins offer that for young children. One disappointment that I did rent the cabin for was the movie theater. It is not easily accessible from the inside of the house so we never used it. The view is great and the road to the cabin is paved and safe. Close to Pigeon Forge. Really enjoyed our stay and will definitely consider it again

354 of 892 Guest Review

Guest Rating: 9.0
Stayed on 10/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We enjoyed the cabin but it was smaller than pictured and the stairs going down to the bedroom were very difficult. I cannot imagine 4 people staying there. There was no room to put groceries and no closet space.
We would suggest you cut down or severely trim 3-5 trees as they really blocked the view. We would not stay in that particular cabin again but would deal with your company and would ask more questions next time.

355 of 892 Guest Review

Guest Rating: 9.2
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Perfect location. The 2 king beds were very comfortable. The views were amazing. The driveway is very steep so be aware if you plan on pulling a trailer. The sleeper sofa needs to be replaced. The bed allows the bars underneath to be felt and make it in sleep able.
The loft has a pool table, electronic game table and air hockey. The pool table felt needs to be stretched. How fun is very large and comfortable.
Again, it’s location location location. The views form the 2 decks can’t be beat.

356 of 892 Guest Review

Guest Rating: 8.8
Stayed on 10/17/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 5
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The wife and I loved our stay! We were sad we didn't get in town sooner to catch the sunset, but the sunrise and view from the cabin was beautiful. We only stayed one night, but the cabin was stocked with plenty of amenities. I wouldn't recommend just staying one night, however, because the $168 in additional fees (Admin, cleaning, damage waiver) did not make the stay very economical, but if you stayed for a week I would imagine that you could stay for around $100/night. Also, I didn't think to read their express check-in options until the day before we left for our trip. Unfortunately, this is only available 48hrs before your stay so I would sign up as soon as you get those email reminders and save yourself the time of having to check in at their office.

357 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a very nice stay at Hunting Hollow Haven. We would book a cabin again!

358 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for all our needs. We loved the location very close to gatlinburg but secluded enough that we were still in the mountains. The cabin itself is so cozy but with plenty of room. We traveled with 3 adults & 3 children. We did feel like the mattress on the downstairs bed could use an update it felt a bit worn out. But that would not stop us from staying here again. This was our first time to stay with Cabins USA and the check in and check out process was great we can’t wait to rent again!!!

359 of 892 Guest Review

Guest Rating: 8.5
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin location was convenient, and we loved having a bathroom for every bedroom as multiple families were staying. The road to the cabin was easy to navigate which made it a lot less stressful as some in our party were afraid of driving the backroads of TN at night. We did notice that the floors of the cabin were dirty (little kids running around had black feet after just an hour), and some of the deck board bent/felt soft under pressure. We would also add that the beds weren’t the best, possibly old mattresses, as they felt lumpy. Hot tubs were great!
Company Response:
Thank you for your review, Emily! We wanted to update you and let you know that new mattresses are being delivered to this cabin today 10/22/19. We hope that you will plan another stay with us again soon!

360 of 892 Guest Review

Guest Rating: 10
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would like to suggest that the steps and rails going to front door be pressure washed. After it rained the steps were kind of slick due to mold which was dangerous. Other than that everything was nice. Thank you!!

361 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There were three couples on our trip. We had a wonderful time at Catch A Star!! The only thing that needs to be changed are the mattresses. All three bedrooms have hard mattresses. Everything else was nice.
Company Response:
Thank you for your review, Maudie! We wanted to update you and let you know that all of the mattresses in this cabin have been replaced as of 11/18/19. We look forward to having you come back and stay with us again!

362 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great for our ladies retreat of 13.
It does. It have a view but conveniently located to everything in Pigeon Forge. Lots of parking and the large kitchen table sold us. Kitchen was not furnished that well because we like to cook. The fireplaces never worked even after we had the maintenance people come 2-3 times.
Other than those few things it was a great cabin and we would stAy there again.
Nita Ard

363 of 892 Guest Review

Guest Rating: 9.1
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

364 of 892 Guest Review

Guest Rating: 9.6
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beyond my expectations, it was even more impressive than the pictures would dictate. The staff was professional and courteous and responsive to our calls and inquires regarding a few minor problems, to include lights needed to be changed and the arcade game not working. Cabin USA responded and addressed these problems as requested. I look forward to our next visit and will absolutely do business with this company again. Thank you ~ John Morrow

365 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Our family of 13 enjoyed the cabin very much. Thank You!

366 of 892 Guest Review

Guest Rating: 10
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

367 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our small family really enjoyed our stay at Hearts Desire. The location was nice, very pretty scenery and close to downtown Gatlinburg. We were comfortable and had a lovely stay. I have a few suggestions for improvement: please provide guests with pot holders and a dish cloth. We had a drying towel but no pot holders or dish cloth to wash our dishes. Also, the rugs are stained badly and could be replaced or steam cleaned. The driveway entrance and exits are super steep and we bottomed out in our SUV. We really appreciate the quick response when our lock code would not work on the front door. Fortunately after a couple of hours it reset itself but management called to check on us twice, and we thank you for that!

368 of 892 Guest Review

Guest Rating: 10
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

369 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Booking online was easy, and our stay was very nice. Only issue we had was trying to get the key code to work, and I think that was just us, lol! The cabin was relatively clean for the most part, could use a quick cleaning of cob webs and dust... seen a lot of cob webs, and a thick layer of dust on the table by the pool table, but other than that, it was great! The staff overall was very nice, with the exception of a few calls I made prior to our check in with some questions, the girls I talked to then weren’t very friendly at all. Checkout was a breeze, and I would stay here again or recommend to others. A few side notes: the cabin didn’t really have the views we were expecting, maybe some tree trimming would be beneficial. I seen some reviews where others had bug problems, we didn’t experience any problems with bugs. And lastly, one time when we returned, a tag on the door said maintenance had been there. I found that odd, that they came right after we checked in and while we were out, and didn’t even specify why they had been there...we didn’t request maintenance on anything, so I was a little bothered by that. But we had a wonderful time, wish we could’ve stayed longer!!

370 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/12/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

371 of 892 Guest Review

Guest Rating: 10
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The second cabin we stayed in was beautiful, but the first cabin called " A bear adventure" was very bad. The cabin was not kept up by the owners. Everything was unclean and very old. My daughter had to take pictures of how bad it was. Cabin USA was nice enough to move us to a beautiful cabin the second and third night. All I can say is if you are looking for a nice place to stay, then Cabin USA usually always has nice cabins. The first cabin was the only exception I have had and this was the owners fault.

372 of 892 Guest Review

Guest Rating: 10
Stayed on 10/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and in a great location. We will definitely be using cabins usa for our next trip to Pigeon Forge.

373 of 892 Guest Review

Guest Rating: 10
Stayed on 10/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and fit everyone comfortably. We did over fill the trash out on the porch. I might have missed if there was a way to have it picked up within the timeframe that we were there, but for a 5 bedroom cabin it didn't hold enough. Other than that, the location was great and the cabin was great. The booking, check-in, and check-out process was a breeze. We will definitely use cabins usa next time we visit Pigeon Forge.

374 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed the cabin. The location was amazing. Perfect spot in Pigeon Forge. A few suggestions, replace the pillows. They were almost non existent. I know the place stays booked a lot which is great but for the money you expect a little more luxury. By that I am meaning, that it should be kept up better. There were no batteries in the outside or living room remotes. We had to call and ask for skillets because the one there was 6inch rusted skillet. Our coffee maker was also broke. None of this is known of course unless it is told.
Overall we had a great time and Cabins USA was very prompt in taking care of any issues we had.
Company Response:
Thank you for taking time to provide us with a review, Annette! We wanted to provide you with an update and let you know what this cabin has been updated with new skillets and a new coffee maker since your stay. We hope that you will be back to stay with us again soon!

375 of 892 Guest Review

Guest Rating: 8.9
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very nice cabin. Totally not disappointed. It is very secluded, maybe more so than I was hoping for. There seemed to be some issues with the alarm. It sounded like someone was trying to get in the first night, the third night the alarm actually went off twice and rang throughout the house. Very terrifying!! It prevented us from getting good sleep during our entire trip.

376 of 892 Guest Review

Guest Rating: 9.4
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at Bear Play. There was a problem with the hot tub, but when we called the response and repair were in a very timely manner. There was a couch in the main sitting area on the main floor that had an odor and the odor seemed to be stronger the day we checked out. We called to let you know. The couch was a pull out and my husband felt that something could have possibly crawled up in the couch and had met its demise. This same couch also had a dirty appearance in places. Might want to have the cleaning staff look at the top of the refrigerator in the kitchen. The large frying pan needs to be replaced, someone allowed it to get too hot and it is warped, not great for cooking on a glass top stove. Please check the remotes between guests. The fireplace remote and TV remote did not have batteries. My father-in-law purchased batteries for use during our stay. Parking is an issue when the cabin next door is occupied. All three spaces were occupied making it extremely difficult to turn our cars around to head out of the driveway. Backing up or down that very steep driveway is not a wonderful option.

I was impressed with the fact that we had enough towels for our entire family. There was soap, toilet paper, paper towels, dish soap, dishwasher detergent, and dish towels. I expected that we would have to pick up those items when we went to the grocery store.

The location was great, convenient to everything.

Overall, our stay was very good and we enjoyed the cabin. We would stay with Cabins USA again in the future.

377 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Th see cabin was perfectforfo

378 of 892 Guest Review

Guest Rating: 8.1
Stayed on 10/15/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The view was absolutely amazing. The beds need replaced. The master bedroom bed was so broken down it killed our backs. Other then the beds the cabin was great.

379 of 892 Guest Review

Guest Rating: 7.9
Stayed on 10/18/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was really great other than the location and lack of TV channels. The locality only allows for Netflix and other such networks; there were no local channels to watch.

380 of 892 Guest Review

Guest Rating: 8.3
Stayed on 10/18/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We came on our very first family weekend getaway and the cabin wasn’t hard to find at all. There were a few issues, like the refrigerator not getting cold, we had to put everything in the freezer and the master shower was dirty. It has hair all in it and stuck on the drain, along with a razor cap in the bottom of the shower but overall the view and the actual house itself was beautiful.

381 of 892 Guest Review

Guest Rating: 9.8
Stayed on 10/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It is too bad that you have so much built around the cabin. Beautiful place, rustic. Had some problems with the hot tub but worked past it. Maybe some instructions located in the cabin that could explain use especially for novices. The lady I spoke with tried to help. All in all a very quiet, nice stay and would stay again!

382 of 892 Guest Review

Guest Rating: 9.5
Stayed on 10/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My stay was amazing. My only issue was the directions to the cabin ...not very clear and no address is provided so we couldn’t use GPS. But once we got there we were able to use GPS with no issues.

Cabin was spacious clean and beautiful. Pictures are a little out dated as the sofa looks much better that picture. πŸ€—

We definitely will be staying here again!

383 of 892 Guest Review

Guest Rating: 9.6
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay. Cabin just as pictured, clean, more than enough amenities. Staff awesome! Even called seconditions day of stay to make sure everything was fine. Will hopefully get to stay here again. Great experience! Plus you check out with a text, nothing easier. The only complaint I'd have is we didn't find the WiFi password right off the bat. But it was on the back of the router so all ws good.

384 of 892 Guest Review

Guest Rating: 9.9
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nobody mentioned to me that I couldn’t get into my cabin until 4pm. I saw it in one of the emails after the fact but it would have been nice if at check in the receptionist would have told me that. It was a great experience! I would book again

385 of 892 Guest Review

Guest Rating: 10
Stayed on 10/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This Cabin was absolutely breathtaking! I stayed here the night after my wedding night and my Husband and I couldn't believe the view! Thanks for such an amazing night we will recommend to all our friends and family!

386 of 892 Guest Review

Guest Rating: 10
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Best cabin my husband and I have ever stayed in and our favorite getaway. Absolutely beautiful cabin— so comfortable and clean!!! No complaints. Will definitely be back!!!

387 of 892 Guest Review

Guest Rating: 9.6
Stayed on 10/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9