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Cabins USA Guest Reviews


Overall Rating: 9.32   /   10

1 of 825 Guest Review

Guest Rating: 9.7
Stayed on 02/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a little hard to find because it wasn’t GPS friendly but I enjoyed my stay wish I could have stayed longer

2 of 825 Guest Review

Guest Rating: 9.7
Stayed on 02/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a little hard to find because it wasn’t GPS friendly but I enjoyed my stay wish I could have stayed longer

3 of 825 Guest Review

Guest Rating: 10
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is awesome! We stayed for only one night on July 28th. I wish we would have stayed in it longer. Beds were very comfortable and the hot tub was nice. Cabin USA customer service is top notch. Can't wait to book another vacation with them.

4 of 825 Guest Review

Guest Rating: 9.3
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

5 of 825 Guest Review

Guest Rating: 9.2
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 9
Would Recommend Property: 9

6 of 825 Guest Review

Guest Rating: 9.3
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin was great! Road was a little rough up and the road noise is a little load but other than that perfect!

7 of 825 Guest Review

Guest Rating: 9.6
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a WONDERFUL stay at The Overlook!!! The previous reviews had us somewhat skeptical, but as last minute planners, we had not much of a choice but to give the property a whirl! We were very pleasantly surprised upon arrival. The interior of the cabin is beautiful, it has a fun loft for the kids which included a pool table and an arcade game (we never figured out how to work the arcade game), a very nice bathroom downstairs with a huge walk in shower and a large bathtub. The kitchen was well equipped for cooking meals at the cabin, which we would recommend because of the cabin’s location at the top of a mountain. The drive up to and from the cabin was scary for me, and I would NEVER stay there during the winter when snow/ice is likely. The location was a bit scary but the view was absolutely AMAZING. We were able to watch the fireworks from Dollywood both nights of our stay! The nightly rate was very reasonable, but once you factor in the cleaning and occupancy fees, it ended up costing more than I would’ve liked to pay for a 2 night stay, although you can’t find better rates. I checked everywhere! We would like to return to this cabin in the summer months, for sure!

8 of 825 Guest Review

Guest Rating: 9.5
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location to the heart of Pigeon Forge. I do recommend this cabin because the positives outweigh the negatives. The 2 things I would consider if renting this property is the comfort of the beds. Other reviews mentioned the comfort of the beds not being great and I agree. The other thing that the owner has to change Is that grill. This cabin sleeps 10 but the grill is only large enough to cook for about 3/4 people. Had plans to grill for 10 but it wasn't possible. We had to completely change our dinner plans and make tacos in the kitchen instead.

9 of 825 Guest Review

Guest Rating: 10
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had 9 women in our group and we had a blast. The cabin was perfect very roomy, everyone was able to spread out perfect for our group.
If I had to complain about anything it would be:
It had 2 coffee pots and neither one of them worked and the ice maker did not work.
We made due with what we had.
I would 100% stay in this cabin again and I’m hoping this trip will be a yearly event after this year.&

10 of 825 Guest Review

Guest Rating: 9.3
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

11 of 825 Guest Review

Guest Rating: 8.9
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 5
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great getaway cabin! I would recommend putting a light with a better view of the cabin number. We came at night time and it was very hard to see which cabin was ours. Also, the jacuzzi tub was clean, but then we ran the jets and all the dirt came out so I would recommend cleaning the jets each time too

12 of 825 Guest Review

Guest Rating: 10
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A magical heavenly stay

13 of 825 Guest Review

Guest Rating: 7.2
Stayed on 07/28/2021
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 7
Amenities: 2
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall the cabin was clean, however, we had a few problems with other things. Our air was not working the first day we got there to the point where it was 85 degrees in the cabin. A worker showed up to “fix” it and knew nothing about air conditioning and just left without telling us anything. Finally they found an antifreeze leak that caused an air conditioning contractor to come to our cabin 2 more times to refill it. On top of that the fridge was not very cold at all so we had someone come look at that and he told us it was fixed and then it got even warmer in the fridge so finally they brought us a mini fridge. The grill’s were also very dirty and the bottom of one of the grills must have fallen out at some point so there is just a smaller one there that could be used. This cabin was one of the cleaner cabins I have stayed in but the floor was very sticky and dirty in the kitchen, but other than that the cabin was great! If the air conditioning issue gets resolved I would definitely stay in this cabin again!

14 of 825 Guest Review

Guest Rating: 9.0
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cons- The cabin inside was left clean, the outside deck was not. There was trash & food on the deck from the previous guest. Living room & theatre room tv’s could not be used. Living room tv screen would turn off after minutes of watching , and theatre room tv controls did not work properly, couldn’t get any movie apps to play!


Pros- Easy booking, good customer service when needed, cabin itself is nice with plenty space.

15 of 825 Guest Review

Guest Rating: 10
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

16 of 825 Guest Review

Guest Rating: 9.4
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

17 of 825 Guest Review

Guest Rating: 9.7
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hello,If u have a family of 6 or more the big cozy is the place to go!Me and the rest of my family had a real good time for the 3 days we were in Tennessee!Thank u so much USA Cabins!????

18 of 825 Guest Review

Guest Rating: 8.5
Stayed on 07/28/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The access driveway was very steep and difficult to enter or exit. The cabin was nice but we would have preferred more bathrooms.

19 of 825 Guest Review

Guest Rating: 8.7
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Let me start off saying overall the cabin we phenomenal. I do have some things I wasn't pleased with. The main floor of the cabin (kitchen and living room) was extremely hot. Upstairs the bedroom with the double beds, extremely hot. Bathroom on the 1st floor and top floor. I felt like the toilet was coming out the floor. All the bed mattresses needs to be replaced, very uncomfortable and pillows. The theater room had a bad smell, like mildew. Thermostat are the smart ones..like who really has those? (Needed a manual) The refrigerator door would not stay closed, but item in the back would freeze:(. Shower upstairs by the pool table had mildew in it. I can definitely say the space was well needed for the people we had. Overall I would give this cabin a 6/10. Only because the owner needs to do a little updating. Will I book again? Yes...would I recommend the company yes??? This cabin no....I have stayed in better cabin or less money.

20 of 825 Guest Review

Guest Rating: 8.6
Stayed on 07/28/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 6
Comfort: 7
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall this was a great cabin and we had a wonderful time. The only things I would change - provide more towels so guests don’t have to reuse or call for more. Also I would note that towels are not provided for the pool on the site so visitors know to pack them. Also no hair dryer is provided so that would have been good to know.

The pool is rather small so only 3 people can use it comfortably at a time. I had to call to get the pool code, as it was not on my check in email. That may be a good note too.

The cabin was very clean and we loved how the light switches were all labeled. All the bedding was clean and well kept. The washer and dryer came in handy and was clean too.

I’d recommend this cabin and would rent from Cabins USA again. The staff was super nice both times I called.

21 of 825 Guest Review

Guest Rating: 8.4
Stayed on 07/30/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 9
Check Out: 7
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

22 of 825 Guest Review

Guest Rating: 8.8
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was great but getting to it was a little less desirable because if the hillside. But for the money it was a great cabin with lots of room.

23 of 825 Guest Review

Guest Rating: 10
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We all had a great time staying at Smoky Mountain Memories by Cabins USA. We loved everything about it from our stay,comfort,cleanliness,staff. We will definitely recommend Cabins USA and will definitely book through them again.

24 of 825 Guest Review

Guest Rating: 9.1
Stayed on 07/30/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Beautiful cabin, deep in the woods so there’s not much of a view. However it is very quiet and relaxing. Perfect for just getting away. A couple of things to mention. There is little to no cell service and WiFi is out of the question. Something (bear?) knocked over the garbage can on the front porch. Don’t go out at night!!! Overall, a wonderful place to stay!!!

25 of 825 Guest Review

Guest Rating: 9.7
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin and location and we have plans to stay with uall again. But would recommend changing the outlets in the bedroom because the 2 beside the bed the top ones don't work. But other then that we loved the cabin

26 of 825 Guest Review

Guest Rating: 10
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an amazing stay! The home and location were beyond beautiful! I got married on the deck and the view was everything I could have ever wanted! Would definitely recommend it! Annnnddd we saw a bear!

27 of 825 Guest Review

Guest Rating: 9.8
Stayed on 07/30/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing and the perfect size for my group, the partial screened in back patio was so relaxing in the crisp morning! They provided enough basic essentials to hold us over until we found a store . Cabin was super cute and clean . Will definitely be booking again if given the chance !

28 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The mattress on the bed was thin and not very comfortable. It would have been nice to have a washer/dryer available in the unit. It was relaxing and quiet and felt secluded even though it was footsteps away from other units. I highly recommend finding this cabin in the daylight hours as it could be tricky to find in the dark. Our navigation in our vehicle was not very helpful.

29 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cuddle creek was a cute little cabin that was perfect for my husband, myself and our two boys. Everything was clean and all necessities were provided. We really enjoyed our time here! Our only negative was that we had to leave.

30 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I had a awesome stay.. Very relaxing. We are looking forward to the next vacation

31 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

32 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoy our stay!??

33 of 825 Guest Review

Guest Rating: 8.9
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The house was big enough for our family. It could use a deep clean and the futon in the game room is still broken. The pool sticks need replacing as well. It could use more towels and grill tools. It was nice though for what we needed.

34 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful clean cabin and the location is amazing

35 of 825 Guest Review

Guest Rating: 9.5
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Steep drive up, but the Cabin & view was so beautiful. Pool cue sticks were breaking off at the tip except for one of them & the hot tub looked to need chemical maintenance - but everything else was absolutely amazing. More than enough room for everyone. Beautiful open kitchen and theatre room. Bathrooms for each bedroom.

36 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great! The checkin was a bit time consuming and confusing at first. The place is amazing and everything inside exceeded expectations.

37 of 825 Guest Review

Guest Rating: 8.5
Stayed on 08/01/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The jacuzzi didn't work for the 1st few days. I called maintenance on the morning of our 2nd day. They never showed, on the morning of day 3 my husband flagged down maintenance that was at the cabin next door. He fixed the issue and told us how to operate. For future reference, instructions on how to work the panel on the hot tub would be nice. The jets were still not strong at all even after adjusting the flow. Secondly, there were no wash cloths for batheing. I had to purchase this along with a few other necessities that usually come with rental properties. Thirdly, 2 of the pool sticks were missing the cue. Other than that, I loved the location. Close to everything.

38 of 825 Guest Review

Guest Rating: 9.7
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

39 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay in our cabin! Everything was amazing! We are a family of 4. Our children’s ages are 12 and 14. Everything was great only issues were the hot tub would not heat up. And the clothes dryer did not work. Other than that every thing was superb!

40 of 825 Guest Review

Guest Rating: 9.5
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location and views! Could use some larger pots and pans for cooking for such a large amount of people. One of the burners on the stove wasn’t working correctly and one bedroom on the lower level kept losing power. Other than that the space was wonderful.

41 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Every thing was great only dirty area was we found some old food under bed .Only thing I wish was different was a bigger TV in bedroom

42 of 825 Guest Review

Guest Rating: 7.7
Stayed on 07/31/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 5
Check Out: 7
Amenities: 6
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
This house has a leak from upstairs into the kitchen. The sleeper sofas and futons are awful and need to be replaced. The beds are great. The trash bin needs a lock. The bears are too smart. They get trash bags and open them and throw the trash down the mountain. It’s a mess. They are cute but messy. Loved the view.
Company Response:
Thank you for leaving a review! We are so glad that you enjoyed your cabin! We wanted to let you know, we've replaced the sleeper sofa mattress with a new memory foam mattress. We also replaced the HVAC system upstairs, along with a new lock for the bear proof bin. We hope to see you again on your next visit to the Smokies! Thank you for choosing Cabins USA!

43 of 825 Guest Review

Guest Rating: 10
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an all around perfect cabin. Amazing views, location and beautifully done cabin. We couldn’t have asked for a better property.

44 of 825 Guest Review

Guest Rating: 10
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and very roomy and clean. I am planning to book a weekend next year.

45 of 825 Guest Review

Guest Rating: 8.5
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Nice little spot. Very busy road, noisy at all hours. Little centipedes all over inside the building. The wifi didn’t work downstairs. Other than than the cabin was fine foe rhe 4 of us

46 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay. Just had a few things I didn't like.
The branches coming in the driveway scratching my jeep. The toilet in one of the top room was stopped up. The toilet in the other side kept running if the handle wasn't lifted. Other than those things we had a great time.

47 of 825 Guest Review

Guest Rating: 9.9
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful, clean, and in a great, secluded location with gorgeous Mountain Views. The WiFi password didn’t work and the hot tub didn’t have any water in it when we checked in. We contacted CabinsUSA and immediately received a working password for the WiFi and the hot tub was filled and ready for us within 24 hours. We would definitely book with them again.

48 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Byrd House was in a great place, near Pigeon Forge attractions, yet not in the middle of the craziness.....It was a little difficult to get to at times, because of traffic and having to cross the roads, and go through the RV rentals. Overall we all enjoyed our stay and recommend it to anyone who has a few days to spend at Pigeon Forge.

49 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

50 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/02/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay. The only thing if you want privacy this not the place for you. Cabins are very close together but didn't appear that way on the picture. I live in the country so to me it was a little close but others may not mind.

51 of 825 Guest Review

Guest Rating: 8.4
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We took this cabin because it had a washer and dryer when we checked in the washer was not working and full of stagnant water. We contacted the office and someone came out the next day, but didn't repair it, it was supposed to be looked at by someone else but they didn't show up while we were there

52 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin it self was good. Parking in front of cabin was tight if neighbor cabin parked on side too. Extra parking in back, but couldn't get door code to work on bottom level. Shower curtains need to be changed and in two bathrooms there was used soap on top of wall in the tub that was not throwed away at cleaning. Refrigerate door was missing trays in door and there was also a broken glass put up in the cabinet. I rent from Cabins USA everytime we come and will continue to do so.

53 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

54 of 825 Guest Review

Guest Rating: 7.6
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 3
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I would like to pointed out couple of things.
We had a great time with our family however I need to address couple of the things which brought mine and others attention.
1. Mattress in the bedroom downstairs is not comfortable at all, it should be replaced long time ago..
2. I know someone already mentioned this before but I thought that replacing a toaster shouldn't be a problem?? It's burning your bread all the time.. even on the shortest of time set up.
3. There is no cutting board in the kitchen. Another easy problem to solve in my opinion...
4. Whirpool tub in the master bedroom was dirty and it didn't even cross my mind to use it.
Location of the house is great, beautiful deck for morning coffee or book, public swimming pool needs major updates- dirty and broken.







55 of 825 Guest Review

Guest Rating: 9.4
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The place was great. It was a great fit for myself, my husband and kids. One issue is that someone left dirty dishes in the dishwasher so idk if they forgot to turn it on but it didn’t smell great to discover. A bigger issue is that the hot tub only had a few jets that worked so only one section had them. It was a nice location right outside of the busy streets and close drive to everything. The pool was very well kept and saw someone daily come to tend to it.

56 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family recently stayed at the "The Swimming Hole" The cabin was just the right size for our family of 5. The cabin was great, clean and the kids had a lot of fun in the pool and playing the games.on the upper level. The checkin and checkout process was super easy. We will definitely come back again.

57 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I booked this cabin for our vacation we do every other year for our family of 13. My 5 grandchildren loved all the extras that were there for them to play with. From the game room to the tornado slide, it was great! The beds were comfortable and the cabin was spacious. The upgrades in this cabin were beautiful and the view was gorgeous! We will book this one again!

58 of 825 Guest Review

Guest Rating: 8.4
Stayed on 08/05/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

59 of 825 Guest Review

Guest Rating: 9.5
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
very comfortable cabin in a nice location close to everything..

60 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We stayed for a week and loved the cabin. There were a few things we didn’t care for. The bed downstairs was not very comfortable. We had an issue with the doorknob to the pool kept coming off and the pool fountain I guess can only be turned on by maintenance. I called our first night and put in a work order and did not expect them to come that night since it was late but it ended up taking them a day and half to make it there to repair the door knob and turn the fountain on. Other than that it is a nice, new place and the furniture seems very high quality. We enjoyed our stay.

61 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a fantastic time at Lucky Break! Loved the ease of the check in and out process. Would definitely stay again!

62 of 825 Guest Review

Guest Rating: 9.6
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I had a wonderful time at this lovely cabin! There are a couple of things that we would recommend fixing, or adding. The drive to the cabin is very bumpy and there are parts that need repaired for easier access. We had a 4x4 truck so it was easier for us to get up drive. Also, there is no internet access so we had to go to Verizon to get a hot spot feature on our phone so we could book tickets etc. to shows. The cabin is beautiful and the views are amazing! We even had a bear visit our cabin. He was so cute! We can't wait to return to Pigeon Forge.

63 of 825 Guest Review

Guest Rating: 8.9
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our vacation was enjoyable. The house was everything we expected it to be. There is lots to do in the house, as well as nearby.

If I had one negative comment it would be the fact that there are no instructions to call the office for trash pickup when they are getting full. I called to inquire when the trash pickup was to happen and was told I should have called to have it removed. I just assumed they emptied it on certain days.

64 of 825 Guest Review

Guest Rating: 8.6
Stayed on 08/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 7
Would Recommend Property: 8

65 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

66 of 825 Guest Review

Guest Rating: 7.8
Stayed on 08/04/2021
Ratings:
Booking: 9
Staff: 5
Cleanliness: 2
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love where the place was located my only problem was the room was not clean it was very dusty and dirty the ceiling fans were nasty that was a turn off for me and my wife other than that we were truly truly enjoyed ourselves there I'm looking forward to coming back again

67 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay at Bear Tracks, two things that could be better is the hot tub outside it took way too long to heat up so we never used it and the jetted tub in the cabin needs better water pressure to fill quicker. We loved the location because we were not far away from everything.

68 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Our stay at Dew Drop Inn was nice. We only experienced a couple issues in the beginning. When we initially arrived, the cleaning crew forgot to check beside the hot tub and outdoor picnic table. Both had cigarettes and empty drink bottles and cups on or next to them. Second issue was we had NO internet. Obviously, this was our fault for not checking, but I assumed in today’s time, every place would have that..especially when you are in a spot with no signal. It made it terribly difficult to plan our next day by not having good service to go online and research. Location was PHENOMENAL. We were literally less than 10mins from everything, but we still had plenty of privacy at the cabin. If having Internet isn’t a huge deal for you, this place is perfect.

69 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 4
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Truly enjoyed the stay. The lack of Wi-Fi was an issue since our daughter needed to take her college final. However, the young lady at the office suggested the local library and that worked out great. The deck out back with the hot tub was the most private we have ever had. The kids loved the pool table and arcade games. Thanks for an awesome family vacation!

70 of 825 Guest Review

Guest Rating: 9.0
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 8
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

71 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the view and the cleanliness! The only issue we had were the beds being a little uncomfortable and having trouble keeping getting in and out of the parking spot. There was no turn around spot and it was very difficult trying to back out of a hill onto another

72 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice, beautiful and comfortable cabin. Clean, extra blankets and towers. I call for instructions on how to open the cabin, very quick response and very helpful. A+ customer service. I like the quick check in and check out. Very convenient.

73 of 825 Guest Review

Guest Rating: 10
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and the view was amazing.

74 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful cabin and awesome view. We would stay again.The only thing we did not get to enjoy was the swimming pool because no one left us a key card to get into the pool.

75 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 3
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

76 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We took a family trip that includes 14 of us, ranging from age 8-81. This house was perfect! It’s spacious, had everything you can think of for the kids to do and was a nice escape from the downtown busyness. Kitchen was large enough for us to do meals there. Kitchen utensils are limited. I recommend bringing towels as there’s a pool and hot tub as well. Lots and lots of stairs- but it was manageable. Only thing we wish it had was a restroom on the main floor. Other than that- we all enjoyed our visit and made many memories together! Keep your eyes open for bear! One in our yard —twice!!! a highlight of the trip for us city people!

77 of 825 Guest Review

Guest Rating: 10
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay very convenient…We will definitely be staying here in the future

78 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A great cabin overall. We had a family wedding event and housed 14 people comfortably including two infants in pack n plays. Crazy how many people can fit and enjoy the stay. Our only complaint was amenities in the kitchen. Cookware is needed. As a rental it is imperative for a larger type facility to have things available to cook for large groups since most restaurants can't handle the reservations. We would definitely recommend this place as it is a beautiful cabin and area. So easy to get around.

79 of 825 Guest Review

Guest Rating: 10
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a nice and cozy little cabin with everything you need to be comfortable and relaxed.
The only thing I didn't like was the smell of the water and how oily it leaves you when you take a shower or get into the jacuzzi...but I know that's nobody's fault...the water is like that up there.
I found everything worth it!

80 of 825 Guest Review

Guest Rating: 10
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

81 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great will be booking again

82 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/01/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice and cozy very clean

83 of 825 Guest Review

Guest Rating: 10
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great we only had a small problem with the tv but I would definitely recommend visiting

84 of 825 Guest Review

Guest Rating: 9.8
Stayed on 07/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin didn't have any pot holders in the kitchen. That's our only complaint.

85 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome cabin! Will probably come back again! Enjoyed it very much!

86 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

87 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had a very nice stay at this cabin.
the only thing i see that needs updating would be the replacing the location sign, there was no sign to locate the cabin which was down a very step hill. Had I not pulled up the email and reread it i would never have found the cabin.
We had trouble getting the code to work to work so we could get in the cabin, when we called for help they told us we would have to wait for someone to come and help us get into the cabin. When the maintenance man showed, he too up he could not find the cabin stating to us that there needed to be a sign at the top of the hill, Then we found out that the batteries for the door to open were to weak to operate the door opener.
After all said and done we were able to enjoy our stay.

88 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect vacation

89 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing the cabin lacked was more lighting , and needed more comfortable places to sleep . The couch pull out and futon wasn’t very comfortable for my guest . The pool at the resort needs to be more kid friendly and kept more clean . Otherwise great place to stay .

90 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I liked the location and the cabin itself was fine. I only wish that it would have been cleaned properly otherwise it was a good cabin to stay at.

91 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Vacationed with my family here and they loved it.
The grand baby loved the room to just run around. Only problem was the baby gate was broke and the hot tub wouldn’t get hot but that let him enjoy as his very own private pool lol.

92 of 825 Guest Review

Guest Rating: 5.7
Stayed on 08/04/2021
Ratings:
Booking: 5
Staff: 5
Cleanliness: 5
Check In: 5
Value: 4
Comfort: 8
Check Out: 5
Amenities: 6
Location: 5
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
We didn’t have tv when we arrived but the tech come out the next day and realized there was moisture coming out of the back of the tv . He said probably condensation coming from the air conditioner vent above the tv ( that was sitting on a stand on the fireplace . Well therefore he went and bought a tv at Walmart and come in and hooked it up . But a day or so later we got a rain storm and the ceiling above the tv was leaking , the tv went off and I hurried up and dried it and it came back on ! So we did manage to save the 2 nd tv . And the other thing was the dryer was heating but it wouldn’t dry ( bearings ) but we enjoyed our stay and will be recommending u all to anyone ! And we will be using u again !

93 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

94 of 825 Guest Review

Guest Rating: 10
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Have to Use the Wifi Code, cause there's no cell service, other than that, Very Nice Cabin, you got the sound of the water creek right below you, A+ 4my stay!! Enjoyd my time!! Lookn now 2book Another cabin!!
Cabins Usa is the Best!!!

95 of 825 Guest Review

Guest Rating: 9.5
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

96 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
A majority of the TV channels required a subscription. If you wanted to watch TV, it was limited with the available channels. The home theatre system would not operate based on the instructions. No charcoal shovel/charcoal removal tool for the grill. Overall, the cabin was not bad.

97 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

98 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/02/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you for making a long time wanted family vacation special! I researched several companies and properties. Many crowded areas (it is a tourist destination) this cabin was stand alone and stand above! We came from Indiana, Ohio, Arkansas, and California. 14 people were comfortable no crowding. Plenty of parking(we had 5 vehicles) Beautiful views. Very peaceful. Enjoyed the sunrise with my coffee. Hope our next getaway is not so many years in the making.
FYI: (to renters) Very steep drive.
PS. (To maintenance) Dryer was not working, (no problem for us) hung stuff on many railings. Had trouble getting in pool room.

99 of 825 Guest Review

Guest Rating: 10
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Although this property is truly up a steel incline it was very well worth it once we got inside. I read the reviews prior to booking this cabin. Therefore I was very well prepared for the drive.
We loved the game room. I would suggest getting new pool sticks because only one out of four had a tip on it. However we did share the one stick and had an amazing time in the game room!!!!!!
Very roomy to be a one bedroom cabin!!!

100 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

101 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

102 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Big Lebowski was everything and more. We had one hiccup and that was the ice machine wasn't working. I left message and maintenance came out but it never made ice. But a quick run to store fixed our ice problem. But the location,rooms,and cleanings was everything. This cabin was equipped with everything needed especially in the kitchen it gave you everything but an air fryer. Me and my 25 cousin loved and used every inch of the cabin. I have refered it to other people looking for a large cabin. Thanks USA Cabin for making our stay great.

103 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/04/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful and everything we expected from our booking experience. That is not always the case. Everything worked and and cabin was well equipped. Grill was not great, and we ended up not using it. That would be a suggested upgrade. Beautiful, peaceful setting. Would absolutely stay there again.

104 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great cabin, great location, would like better if price was a lower and back porches were screened from bugs, overall I would rent again !

105 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

106 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
House was gorgeous and in a great location. However our grill was not working and it really needed a dust job for spider webs inside and out. Service for our grill was quick and very pleasant. Definitely will stay again????

107 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

108 of 825 Guest Review

Guest Rating: 8.7
Stayed on 07/28/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 10
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

109 of 825 Guest Review

Guest Rating: 10
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

110 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
All together, it was a good stay. Big upstairs for the kids, plenty of room. I only have a few complaints but nothing major.

I was told there would be a pool. There was but it was green and obviously out of service.

The grill was out of propane (propane was on upon arrival) which was unfortunate because we looked forward to having a little family cookout.

The upstairs toilet is broken. Would not flush. The chain seems to be broken on the inside of the toilet.

Could possibly use more channels on the television as there isn't many options to choose from. (Missed my nightly reds games)

Jacuzzi tub did not work. Jets would not come on.

That is really the only issues and like I said, not a huge deal. Completely recommend 100% though!

111 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had a great time spending the week in this cabin. We didn't realize how far up the mountain and small roads leading to the cabin would be but I feel it adds to the experience and knowing you are in the thick of the mountains. We saw bears 3 days out of the 6 nights we stayed, twice with a Momma and her 2 cubs and then another day was the big male that actually took a nap in the tree directly over the top deck after finishing off some leftovers in our trash, this experience alone was awesome. It was great seeing the the bears however I do believe a trash shelter is needed at this cabin, but then again you may not get to see bears as much. The cabin is in a great location, 15 min drive to Gatlinburg and Pigeon Forge, most of that is coming down the mountain as you need to take it slow, plenty to do and would suggest Anakeesta, The Island and plenty of site seeing. We also enjoyed the pool table/arcade console most nights, however we were only left with a very small piece of pool chalk that we stretched over our stay. The kids enjoyed the hot tub every evening and we even got a night to enjoy the jacuzzi tub. We did have quite a bit of small millipedes but after some research it was spawning season and impossible to stop. The reason I gave a 9 on cleanliness was only due to outside items, which was some trash scattered about the woods line, done by bears or raccoons I'm sure but feel they should tidy up those areas (or get the trash enclosure). I gave an 9 on the amenities because of the pool caulk and the kitchen is not as equipped as we thought but again we were able to make due.
All in all this was an amazing cabin and we look forward to visiting again (quite possibly this same cabin). I would highly recommend if your looking for a nice secluded in the mountains feel!

112 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I got emailed so many times asking me to check in. It was really unnecessary and annoying. It would also be nice if there were WiFi since there is no service. It makes in hard to vacation as parents if there isn’t a way to contact anyone if there is an emergency.

113 of 825 Guest Review

Guest Rating: 8.8
Stayed on 07/30/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
I got married there that weekend and the cleaning people sai the upstairs bathroom in kink bedroom couldn’t be used because of leaks. My bride and I had no bathroom to use he said we should get a discount for that and he was going to tell you all. I have not heard anything from you all.

114 of 825 Guest Review

Guest Rating: 10
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place!!!! Great location!!!! Could not have been better!!!

115 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

116 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

117 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/08/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall was pleased with cabin. The location was convenient and near to attractions. It could have been cleaner. The floors were dusty and large cobwebs in bathroom. Some new pillows would be nice. The porch swing could use some cushions. Would definitely stay there again.

118 of 825 Guest Review

Guest Rating: 10
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice but the water pressure sucks

119 of 825 Guest Review

Guest Rating: 7.6
Stayed on 08/08/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 6
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This cabin was nice, had its bumps in the road but over all myself & my family enjoyed it. The upstairs was hot when the downstairs was really cold. The bath tub with the jets is very dangerous. Myself & my 4 year old were almost seriously hurt. It gets very slippery. The hot tub isn't very hot. But where this is located it was peaceful & quiet. Nice people around as well. We enjoyed pigeon forge. We were sad that we only had a couple days here. So there is a chance we will be back. ????

120 of 825 Guest Review

Guest Rating: 10
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This house was VERY clean and VERY comfortable. Neighbors were very nice. Pool was clean!!! We would have loved to seen a ramp, because we had someone using a walker. That was the ONLY issue. Make sure you read the bible. We enjoyed our stay.

121 of 825 Guest Review

Guest Rating: 7.9
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 6
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 4
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Was a nice place to stay, quiet and relaxing. Very comfortable bed & home like feel. However finding the actual cabin was difficult and others in the area agreed they also had trouble finding their cabin. Maybe include a map with the check in instructions. In addition the facility is not motorcycle friendly as the majority of the cabin parking is on steep grades. Overall we were happy with our stay.

122 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the third time we have been to the Smokey’ stayed in a cabin 2 times now we will be back great place for family vacation will have to see what kind of cabin u have for 2 people love our visit

123 of 825 Guest Review

Guest Rating: 10
Stayed on 08/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

124 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Had a great time here at the cabin the only negative thing I have to say about it is we couldn't find it because of the very large bushes that arent in the picture which was hiding the cabin. Also this cabin needs to replace all the blinds because this is not a secluded cabin but there are either blinds missing or they are completely broken especially by the jetted tub. Other than that we had a awesome time. We will book again if those things are fixed especially the blinds.

125 of 825 Guest Review

Guest Rating: 10
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

126 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was very easy to find, but make sure you follow CabinsUSA directions and not Google. Clean. Would recommend they put a shade on the front door. Beds were okay but wish they were a little more comfy. Plenty of room. Great location off of a main road going to the middle of Pigeon Forge. Was about 10 minutes to Parkway.

127 of 825 Guest Review

Guest Rating: 8.0
Stayed on 08/08/2021
Ratings:
Booking: 8
Staff: 0
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Hot tubs were not clean. View was beautiful but no restaurant delivery to the location.. Other than that my family had a grand time.. WE WILL BE BACK????

128 of 825 Guest Review

Guest Rating: 10
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

129 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was amazing with the cabin, my only knock was the arcade games weren't working and normally it wouldn't be a big deal but we specifically looked for a cabin with a game room for our three children and needless to say they were quite disappointed when they found out the games weren't working. Aside from that small issue, everything else was great and we would definitely stay here again and recommend it to anyone looking into it!

130 of 825 Guest Review

Guest Rating: 8.3
Stayed on 08/09/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 6
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

131 of 825 Guest Review

Guest Rating: 10
Stayed on 08/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great company. This is my second time staying with you all. I will definitely make Cabin USA a yearly visit.

132 of 825 Guest Review

Guest Rating: 10
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
They stay was amazing and we will definitely be coming back in the near future and I have already been talking with family planning another stay with more people and if not me and my wife will definitely be back, I can't stop talking and recommending people to go to the website and check it out my wife loved it thank you so much.

133 of 825 Guest Review

Guest Rating: 10
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

134 of 825 Guest Review

Guest Rating: 7.6
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This is our second time using cabins USA. The first time everything was perfect, not a single thing wrong. This time is a different story unfortunately. Upon arrival we saw a mattress on the porch and wondered why. As soon as we started to unload things we noticed the ice maker wasn't working in the freezer. We slid the fridge out to see if the water was on to it. It was not, but we also discovered old food under the fridge. As the kids started claiming their beds for our stay we started discovering more things that the housekeeping staff clearly missed or neglected to even bother cleaning. There was food wrappers under the upstairs bed, there was worm like bugs in every corner of the downstairs bathroom, there was a bone on the steps going downstairs that appeared to be from a chicken wing, there was an awful lot of dead bugs under the downstairs bed, the big furnace vent downstairs was absolutely caked in dust, there was dust caked on the slats of the door that separates the basement from the main floor. Those were just the issues with the cleanliness. As we started to make dinner we discovered the stove burners weren't plugged in and we had to fix that, the microwave was dirty as though it hasn't been cleaned in some time, I cleaned it, the drawer next to the sink is crooked and jammed. After dinner we discovered there is no front wheels on the bottom dishwasher rack. We also found that the railing on the steps leading to downstairs is loose. As our stay went on and we decided to do laundry as to not take home dirty clothes we discovered the dryer is in need of repair. It heats up but does not spin. This is a pretty easy fix. Overall it's a nice cabin but the cleanliness and other minor things leaves much to be desired.

135 of 825 Guest Review

Guest Rating: 8.2
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Tip top was a great location. Beautiful views. No WiFi as stated on description so make sure you have a hot spot if needed. Was very clean but A/C filters were caked with dirt. Was able to find extras for one of the filters. Called maintenance and left message with no call back. But it’s hard to find workers at this time so I understood. All in all it was all worth it!

136 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our second stay at "Our Happy Place". Love this little cabin. It is so cozy. Has everything you need. I did notice, they changed out some flooring and a different dining table. Our first stay, there was a nice round table and chairs. This stay, it was gone and replaced with a small bar height table and benches. There is a soft spot in the flooring, next to the shower. Love the shower, duel shower heads and a small bench. In the bedroom, the mattress,, has been replaced, which was badly needed. This one is much nicer. Does need some new pillows. Upstairs is a nice game room. Enjoyed the pool table. Living room furniture is in good shape. Large TV in living room and bedroom, with Netflix. Strong wifi. Outside their is a swing and rockers on the front porch. Back deck has a small table and benches, fire pit, 4 patio chairs, nice grill and hot tub. Several jets were either not working or very weak. Still enjoyable. Location! Very conveniently located, only a couple of minutes from the new Food City. Right in town, but feels like you are in the woods. Cabins on either side, but still private with trees and such. Only real complaint was sweet ants in the kitchen. They were bad! Would definitely stay here again, only it is hard to find it available.

137 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was a beautiful place in the mountains to stay. While we were there, we had a couple minor issues that we addressed and they were fixed almost immediately. We were really enjoyed this cabin and definitely had great customer service. I seen a couple reviews about the road, but I drive a small car and had no issues getting to the cabin.

138 of 825 Guest Review

Guest Rating: 10
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

139 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

140 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

141 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall the property was clean and in a very beautiful location. A few minor things for improvement -- the wifi was not good enough for our stay. It was very slow. The gas grill was very small for the our party of 12 to cook on. A few more chairs on the decks would be nice to enjoy the views. More seating in the main living area would also be nice. Overall, the place was great, we had a great time!

142 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We LOVED this cabin! The cabin was in a great location and very easy to find. We did have a few problems but the staff was very kind and helpful. We would definitely stay here again!

143 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The kitchen counters were still dirty and had crumbs on them. The pool was a little green. Other than that we loved this chalet. We seen several bear’s around the cabin to.

144 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and comfortable. Had to rearrange dishes to make space for food. Jetted tub was very relaxing and the kids and adults just loved it. The adults enjoyed the hot tub. Even tho, we didn't spend a lot of time in the cabin, we enjoyed it very much. The beds were so comfortable and the kids loved the bunk beds. I do wish there were more cabins with bunk bed options as most families travel with children and I personally don't like my male children sharing beds with my female children but this was the only cabin that I could find to fit the number for my family members as I didn't need anything any bigger. But overall, it was a very memorable vacation for my family.

145 of 825 Guest Review

Guest Rating: 10
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I absolutely loved the area and the house. The staff was amazing. We had to call about a hot tub issue and they didn’t hesitate, someone was there the very next day. (We had the issue at midnight so waiting till the next wasn’t an issue at all). I just think though for the advertising on this house that they would take off that there is WiFi considering there is not and cell service is in and out up there at the house. Other than that I had no problem at all and enjoyed the week we spent at big bear. We had 2 bear a raccoon, a couple salamanders, and stray cat come visit at the house too which was the cherry on top of our vacation!

146 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/07/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The stay was really nice, with the exception of the toilet. The flap inside was old and melted beyond belief. Every time we flushed the toilet we had to remove the top and replace the flap so the toilet would stop running so we can flush again. VERY IRRITATED!!!. Upon check out I let them know. I will come stay again, hopefully that does not happen again.
Company Response:
Thank you for your feedback from your stay at Hideaway Heart! We are pleased to let you know that the toilet has been repaired. Thank you for choosing Cabins USA; we hope to see you again soon!

147 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was roomy enough for family of four. There was dishes, silverware and pots and pans which was a pleasant surprise. Very close to dollywood, the main strip and smoky mountains. Tvs had limited selections and was a bit difficult to use but with so much to do in the area it was not a major issue for us. Would definitely book again.

148 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/06/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin itself was beautiful. The three levels great for our group. My four grandsons ages 11t0 13 took over the ground level with a pool table and video games they stayed down there when ever we were in the cabin. My daughter and her husband and my youngest son and his wife enjoyed the privacy the top level provided. i had my own site on the ground level as did my oldest son and his wife.
The decor fit the cabin from the stuffed buffalo above the stone fire place to the cowboy designed dishes ., The view of the mountains seen from the rocking chairs on the porch was breathfaking.
Except for a few minor glitches that were taken care of by the company it was a wonderful place for an extended family to stay.

149 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 7
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9

150 of 825 Guest Review

Guest Rating: 8.3
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 1
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice. Was looking for a separate bedroom, but this was just 1 big room with kitchen, living room, and bedroom all squeezed together. The living room furniture sets so low it was very hard to get out of. The people that stay there I am sure are all age groups so the furniture should fit young and old.

151 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall a good experience! Put cleanliness rate a point lower because the shower was clogged to the point we could not solve it ourselves with hair and sand(?) upon our arrival. The staff was very helpful when getting a technician to us even though it took around 21 hours for someone to get to us. There also seems to be a wasp issue within the cabin. We killed around 10 wasps during the course of our stay, but could not see a nest. The wasps were always on the windows upstairs at the pool table. We are not sure how they are getting in as we never left the door open long enough for that many to fly in.

We will definitely be staying here again in the future as the atmosphere is very relaxing/comforting. This cabin holds a special place in our hearts as we got engaged on the porch the first day of our stay! Thank you to CabinsUSA and the Kicked Back Creekside cabin owner!

Chad and Madison

152 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the 9th cabin we have rented thru Cabins USA. It was the best one for far! The cabin was perfect for us. We even had a bear manage to get into our locked garage can and spread it all over the the driveway. The cabin could use a deep clean. Hand prints on some of the windows and several light bulbs out. The cabins is very secluded in the woods so spider webs are thick but it’s obvious nobody takes a broom to any of them because the towel hooks for the hot tub where covered so we couldn’t hang our towels. We would love to rent this cabin again next year.

153 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/12/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin is beautiful, clean and well stocked. Our party was very happy. We arrived on Thursday, hiked up Mt. LeConte on Friday -- stayed overnight on top of Mt. LeConte, hiked down Saturday and departed on Sunday. For our purposes, it was more than we needed for our party of 6. My only suggestions would be that in the summer, please set the thermostat to something low that will aid in cooling the cabin for guests arrival. When we arrived (8/12/21), it was set to 75 and because of the sun beating down through the large glass windows, it never got below 81 degrees our first night even with setting it to 66. We had to stay in the basement until the sun came downstairs, which was fine, but we would've preferred to be upstairs enjoying the view and main living room. Our first night was uncomfortable to sleep. I would suggest some shades that can be pulled down if needed. Also, all rocking chairs on the porch are broken with screws poking out, which may injure someone if their not very careful. During our stay, a fuse blew and the microwave wouldn't work. We called maintenance and they came out right away and fixed it. thank you! Overall, the cabin was great minus the chairs and temperature. I would recommend and stay again if these things were addressed.

154 of 825 Guest Review

Guest Rating: 7.6
Stayed on 08/13/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 1
Amenities: 0
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Absolutely loved the cabin. There weren't very many towels. It would of been nice to be able to turn the pool jets off so we could have a conversation without yelling.

155 of 825 Guest Review

Guest Rating: 10
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

156 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Bearadise lodge is the perfect place for large family gatherings. Great amenities. We were very comfortable with our party of 43. I would recommend upgrading the WiFi so that the televisions can be used. The signal isn’t strong enough for such a large place. I also recommend larger pots and pans for large group cooking. Other than that, everything was perfect. We would definitely stay again. The Cabins USA staff was great and was there when we needed them.

157 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view of the Smokies from this cabin is exceptional! Everything was very clean and in good working order. We were surprised there was not a keurig but there was a coffee maker. We had some difficulty with the pre-check-in online but the rental office is easy to locate right downtown and their hours and staff are great (even for later evening check ins). Be prepared for a very narrow windy uphill drive to the cabin. We would definitely stay here again and this cabin was by far the best of all four that our family stayed in this trip.

158 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great overall experience will definitely go again

159 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a fantastic honeymoon. The cabin was gorgeous and exactly what we needed. While we did not see the view we were expecting, we still had an amazing time. The cabin itself was local to many things, and after many days of exploring we loved coming back to soak in the hot tub and watch a movie in the living room. All in all, my husband and I are already planning our next vacation, and will be looking to stay in your cabins again.

160 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/08/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at the Sea of Clouds was amazing. It was everything we imagined and more. Booking with Cabins USA was easy and everything they said it would be. We would and have already recommended it to others.

161 of 825 Guest Review

Guest Rating: 7.7
Stayed on 08/14/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
It felt pretty warm and cozy once we walked in. We loved the tub in the room and the views. I would recommend the place being updated though, such as the balcony upstairs seemed dangerous with boards coming up and looking rotted. The bushes probably need a good trimming on the walk to the hot tub area. The hot tub area flooring was very soft in multiple places and felt like you could fall through at any time. Over all it was a please stay and we enjoyed our time there.

162 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
King bed left my back hurting but the house was super clean. The hot tub wouldn’t get up to temp or jets run so we were unable to use. Location was great!

163 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very cozy cabin! Good space for 4 people. The view from the balcony is a little disrupted by cars constantly going past but still beautiful. Other cabins are very close by. The stairs to go to the loft had a large screw fall off during our stay and became very wobbly. The hot tub was broken and could not turn on at all. We called, but neither of these were fixed. Overall, a comfortable space, but a large reason we chose this one was the hot tub which was disappointing.

164 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin in a great location with very short drives into both Pigeon Forge and Gatlinburg. The master bedroom upstairs including it's own deck and jacuzzi tub was great.

165 of 825 Guest Review

Guest Rating: 10
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This house was stunning, plenty of room for everyone, beds were also comfortable. Loved everything, 2 cons, only skillet in the house was a10 in pan, not big enough to cook for 16 people, and they were doing construction next door, the construction wasn’t bad until they drilled a well, it was very loud. Overall I will come back to this cabin, and we seen bears on 2 different occasions. Thank you for having us!!!!

166 of 825 Guest Review

Guest Rating: 10
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I just think overall is the company need to pick up the phone its hard to get straight thru

167 of 825 Guest Review

Guest Rating: 6.0
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 2
Comfort: 1
Check Out: 10
Amenities: 2
Location: 2
Would Recommend Company: 8
Would Recommend Property: 8

168 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the view and the weekend getaway. Only thing, there was no wifi and looked as the cable boxes were missing. Not that I was there for wifi and cable but would have been better.

169 of 825 Guest Review

Guest Rating: 10
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed the view, cabin, and location. We will be back!

170 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/11/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall, we were happy. Love the deck and hot tub and appreciated the 9x13 pan and muffin tins. Upstairs bathroom water didn’t get very hot (downstairs was fine), WiFi was hit or miss and a bit of traffic noise. But I’d use this cabin again. It was clean, comfortable and I loved the rocking chairs and porch swing. So cool how close the cabins are yet how isolated you feel. Very nice!

171 of 825 Guest Review

Guest Rating: 10
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

172 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

173 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin is very peaceful. It has everything you need for a quiet getaway. Things others should know: wireless info provided was wrong, but if you call the number provided they can give you the correct info.
The beds are very hard, but some people prefer that. The refrigerator and hot tub vibrations are very noticeable, especially at night. The second night I reduced the temperature on each and it helped. I do wish I could have found the light switch that controls the light beside the driveway. It shines brightly through the downstairs bedroom window. A black piece of plastic would fix that. All in all, it is a great cabin and I would recommend it.

174 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great place for our family vacation, with plenty of room for the small children to play.

Upon arrival the floors in the bedrooms were not a clean (mainly under the beds) as we expected especially with the pandemic. There was no boom, so we bought swifters to clean the floors. The toilet seat was not on properly and had to be secured in the bedroom room on the right on the top level. The bathroom trashcan on the main level had not been emptied and contained used feminine products. The common area TV on the lower level did not work (just snow). AND... There was NO WIFI the entire time we were there. I tried calling 3 times and was just put on hold for 20-30 minutes each time. The parking pad was smaller than we expected as it only fits 2 cars.

Otherwise, we had wonderful time. House was very spacious and comfortable!! We LOVED how close it was to the main strip! And only 15 minutes from Gatlinburg. Very cool that we could walk to the pool too! Beautiful area for morning/evening walks/runs. Beautiful home! And hope to rent that property again when we return next year!

175 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

176 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a good time and plenty of room for 6. One little problem with one of the 3 toilets that was taken care of right away. We recommend this cabin. Very nice pool table. Saw a bear from our balcony. We were safe. One of the high lites of the stay.

177 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/12/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

178 of 825 Guest Review

Guest Rating: 7.6
Stayed on 08/09/2021
Ratings:
Booking: 8
Staff: 7
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 8
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall the Cabin was very nice. The location was good, just far enough outside of town that it doesn’t feel busy. There are not many restaurants that far out so keep that in mind. The cable and wifi were great for our toddler although the tv in the downstairs room couldn’t connect to it. I didn’t bother to call customer service for that.

The biggest cons for us were that the downstairs shower had a thick black grime in it. I won’t call it mold because I don’t know that it was mold, but it fit the description. The shower curtain was covered in this substance. I called the customer support number three different times and never got anyone to answer. (I called the same numbers about 6 times to checkout and also never got anyone to answer so don’t expect to get through.) I ended up replacing the shower curtain myself and leaving theirs in the closet just in case they wanted it back.

179 of 825 Guest Review

Guest Rating: 10
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place! Location was up a hill right off the strip, very close to attractions but secluded & quiet. The condo was very nice and provided all the amenities we needed. Ground floor so it was perfect for my elderly parents. We will definitely return,

180 of 825 Guest Review

Guest Rating: 10
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Lovely cabin. Only one complaint was all the cigarette ash on the decks and furniture. Would book cabin again.

181 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family enjoyed our stay. The cabin was roomy and mostly comfortable. We enjoyed the game room, but the air conditioner did not cool the room. The bedrooms on that level were too hot and never cooled off. Whenever the showers on the third level were used, water leaked through the ceiling. We notified you, but the problem was not fixed. There were also termites in the kitchen window above the sink, in the floor and in the Windows near the dining table. The grill also needs to be cleaned.

182 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was really nice for the cost. Me and my newlywed wife stayed for our honeymoon. The darts were unusable and the fire place wouldn’t start. I tried to call maintenance but never received a call back. Other than that we had a wonderful stay.

183 of 825 Guest Review

Guest Rating: 8.5
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great. The oven broke during our stay- the knobs on stove didn't include numbers. Called maintenance and they stated they would replace it- so hopefully won't be an issue for next guest...

The hot tub needed more chemicals the second day it no longer had the clean pool smell. Alot of small things needed dusting.

Overall our stay was great but the small things would have made if 100% better.

As many stated from other reviewers the water smells horrible however I don't feel that is on Cabins USA probably just well water.

184 of 825 Guest Review

Guest Rating: 9.8
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

185 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

186 of 825 Guest Review

Guest Rating: 8.8
Stayed on 08/14/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 9
Value: 5
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love where ithis cabin was at the secluded area but we kove the 2nd cabin beter all except for it was to close to others but did enjoy our stay
Thanks do much for everything y’all did for us to make our stay special it meant alot snd to get us the cabin with what we ask for . Thanks again!

187 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I really enjoyed our stay. The pool was nice and warm at first however, after someone came to service the pool during our stay and I think they forgot to turn the heat back on because the water was freezing. We weren’t able to use the pool after that meaning we only really used it for a half day which was really disappointing. Also a cabinet door was missing in font of the sink and we never located a mop, only 2 brooms.

188 of 825 Guest Review

Guest Rating: 10
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

189 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/04/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The overall cleanliness was pretty good except for a few areas: the dishwasher (inside) was filthy, there was trash outside, some areas needed dusting. The downstairs bathroom sink was stopped up and had to be plunged Repairs need to be made to the outside of the hot tub (wood was broken and rotted)
We saw two bugs during our stay Not complaining but wanted to say something just so you’re aware I understand it’s summer time in Tennessee Thought you might to keep an eye on it

190 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stove was very outdated and hard to use could not see the number or temp on the knobs I would suggest newer stove , also would suggest hot pads for cooking , very good decor but would also add a few clocks even one would be good we also had to buy batteries for one the the remotes so would suggest checking remotes between visitors and maybe detail about where to find things in the cabin, we really enjoyed are stay and will be back !

191 of 825 Guest Review

Guest Rating: 10
Stayed on 07/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property is somewhat high up on a mountain with incredible views. We didn't use the pool but we had fun playing the shuffle board. We only utilized 3 bedrooms for 4 people total and they were all comfortable. The main level had the master and full bathroom along with a half bath and laundry room. The upstairs had 2 bedrooms and 2 full bathrooms, and the lower level had a bedroom that had 5 bunk beds and a futon bed and a bathroom. Lots of space for larger groups to spread out. We didn't cook or utilize much of the home as we were out on adventures most of the time. So we can't speak about that. We ordered pizza one night and the delivery driver had no problem finding the residence. So it's not too far off the beaten path, but just enough to feel like you're surrounded by nature. We even encountered a bear that walked through the yard which was neat. Lori from Cabins USA took great care to ensure we had a great stay and resolved any issues. We'd definitely use Cabins USA to book another getaway!

192 of 825 Guest Review

Guest Rating: 10
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

193 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The floors creaked very loudly so if my son was asleep we couldn’t walk around. Other than that the property was amazing and we had an amazing time.

194 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The deck lights nor the hot tub lights worked. We loved the cabin.. and location . But overall very happy with our cabin. Cant wait to rent one again, only next time have my children with us

195 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would like to commend Lauren and Tressa (I think that's her name) for 100% customer service. We had a situation going on and they jumped right on it and rectified the problem immediately. Our stay at Lookout was an absolute blast! The house was beautiful and we really enjoyed the amenities.

196 of 825 Guest Review

Guest Rating: 10
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

197 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/15/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

198 of 825 Guest Review

Guest Rating: 10
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

199 of 825 Guest Review

Guest Rating: 7.6
Stayed on 08/14/2021
Ratings:
Booking: 9
Staff: 0
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Beautiful cabin....views were outstanding. As Beautiful as it was furniture needs to be updated beds weren't comfortable. There was dust on the dining table. I think the cabin should have been wiped down before our arrival. Not to mention the black centipede bugs ???? all over the place.

200 of 825 Guest Review

Guest Rating: 10
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really loved the cabin and location. Saw 2 Bears below the deck our 1st day which made it even better. The place was very clean. A few of the jets in Hot Tub didn't work, and the back door handle was a little loose, but nothing that made our stay any less worth it.

201 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

202 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The River flooded the road and kept us from being able to return to our cabin for a night. CabinsUSA relocated us at no additional cost. I’m only adding this to the review because if you rely on reaching your meds or any others items, this is a risky booking to make. Otherwise, the cabin was comfortable and a great value. We were short on silverware for our family (only 5 forks in the drawer), struggled with the dull knives, no dish detergent, no baking sheets except for one pizza pan. It’s doable but was frustrating to spend two hours preparing a meal that should have taken one hour. I’ll definitely take some basics for the next trip.

203 of 825 Guest Review

Guest Rating: 8.6
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Loved the views, loved the house and had plenty of room for entire family. Only problem was they never came and checked the green water in hot tub and they never came to pick up trash. Big family’s need more trash pick up. If you want great views this house does not disappoint

204 of 825 Guest Review

Guest Rating: 8.6
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
road was rough going up, cabin was nice, but could use a little better cleaning. Everything yo needed was there. Beds were very comfortable. Hot tub needed water.

205 of 825 Guest Review

Guest Rating: 10
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. The pictures online of the Sea of Clouds were spot on. The view was amazing. We already reserved Sea of Clouds for our vacation next year.

206 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/16/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7

207 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
View was great very close to town. Only issue was cable boxes were missing and DVD players did not work.

208 of 825 Guest Review

Guest Rating: 7.8
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great location. Very nice area. Loved the screen in porch as I have a 2 y.o. I would suggest better cleaning. Cob webs were all over the walls and ceilings. Need to upgrade tubs. All bathrooms had a terrible smell to them. The hot tub was dirty as well. Other than that nice

209 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/17/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was great… Everyone enjoyed the stay. The children loved the Pool…

There are maintenance issues someone needs to fix the leak under sink, fix the oven , and one washing machine not working.


Overall the stay here was Great..

210 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/16/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were very satisfied with the cabin, even though it was a little pricey. It was just so relaxing and nice to finally get away for a short time, since covid. We would certainly stay with you again sometime in the future.

211 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/14/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Had a great time, was a little hard to find at first. Maybe a map of the area would of been better. The cabin was clean and cozy! It was close enough to things, but far enough away, that it wasn’t noisy!

212 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/16/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
It was a great beautiful peaceful stay. We were minutes from activities. The views were amazing. Very cozy cabin. Only complaint is batteries in remotes were rusty and barely worked, the dryer doesn’t work well, and it was very dusty especially the windows. A good spring cleaning would make it a perfect 10. Also no internet available. I would still recommend and can’t wait to stay again.

213 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Garbage disposal had a bad odor Something dried on the floor in bottom bedroom, tried to clean up but was dried hard on the floor. Most mornings were quiet until the construction started however most mornings it rained (thanks to remnants of hurricane Fred) so they weren’t working. On the morning we were to head home we had NO water
Did not have interactions with your staff but gave them a 10 anyway

214 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

215 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
it was perfect. the pictures we saw were exactly how the cabin was. other than the grill it was perfect.

216 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The location was perfect. So close to everything. The house was perfect size for what we needed. The mattresses in the bedrooms need replaced. The most confusing part was the parking. Sharing with the house next store. The driveway needs divided so both guests know it is a shared lot. We worked with them and it was all good. I would stay here again!

217 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved it. Parking was a lil steep. Cabins was Nice!.
We even had a visitor. He (bear) would come and plunder around. LoL loved it.

218 of 825 Guest Review

Guest Rating: 10
Stayed on 08/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice would stay again

219 of 825 Guest Review

Guest Rating: 8.8
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Beautiful view. The cabin is organized a bit odd with the kitchen on a floor up from the entrance. It wasn't a big deal for us, but plan to carry groceries up a flight of stairs. The Master is huge and has a very nice and comfortable sitting area. The bed and pillows in the Master are very uncomfortable. Also, the Master doesn't have blinds or curtains on half of the windows, so be prepared to be awake with the sunrise. We were only there a couple days and do think the cabin was nice for the price.

220 of 825 Guest Review

Guest Rating: 10
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and so clean! The view from the balcony was breathtaking. We normally choose a different cabin each time we come down just for something different but I just may have to book this one again on our next trip down.

221 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a BEAUTIFUL cabin, in the mountains. Exactly what I was looking for!! Close to Pigeon Forge downtown and Gatlinburg!! Was a great getaway!! We will return!

222 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the location and the cabin itself. We all had plenty of room for personal space. The game room and theatre room were awesome. The only negative things were that we couldn't use the hot tub until the 3rd day because we couldn't unlock the touch pad but the tech came after my third call and quickly fixed it. Privacy blinds on the deck would put this cabin over the top!! My whole family enjoyed this cabin and location very much!!

223 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 6
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very Nice property!!! WiFi is very spotty. Couldn’t really stream anything on the lower level but you are in the Mountains so it is expected. Only real issue if you call it that was the pool. It has an AC in the pool room that can’t be shut off so it tends to get Chilly in there. Overall a wonderful and beautiful place to stay with the family!!! Lots of room for sure!!!

224 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

225 of 825 Guest Review

Guest Rating: 10
Stayed on 08/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time trying this company and I will definitely be back. At first, I was a little scared because Trout and About didn't have any online pictures so we had a little hard time finding our cabin since there were other ones surrounding it. But when we put in our code and walked it, we absolutely loved it. We barely left our cabin. It exceeded our expectations. Everything was perfect and it was completely stocked. Thank you!

226 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

227 of 825 Guest Review

Guest Rating: 10
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great the only problem I had was the construction going on at the cabin next door no privacy the whole weekend got woken up early Saturday morning and Sunday morning other than that I it was nice

228 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location right off the strip of pigeon forge! Very spacious and nice. Low rating on the cleanliness because the day bed in the master bedroom really smelled. Also no tv in the 2nd bedroom which was a bummer because the kids had to fight over the one in the living room. With those few updates I would have given all 10’s!

229 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only issues what's big clumps of dirt in the floor (like they came out of boots.) And the hot tub was drained, several of us was looking forward to enjoying the soaking in the hot tub at night. Other than those things we had an absolute blast.

230 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

231 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/19/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 9
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

232 of 825 Guest Review

Guest Rating: 10
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

233 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we love the cabin but it was not 100% clean. There was trash on the floors dirty rags hanging in showers. You definitely need a better cleaning crew. But other than that we had a great time.will definitely rent from you again????

234 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/18/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property far exceeded our expectations. Completely beautiful bright and clean. The only issues were we couldn’t figure out how to use the hot tub and our grill didn’t work. I can’t stress enough how beautiful the property was. So comfortable and relaxing. We will definitely book again.

235 of 825 Guest Review

Guest Rating: 10
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

236 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin has everything we needed. Great view, it was very clean, well equipped in the kitchen and the bedrooms wow, so comfortable. It felt like home. Yes i will be back.

237 of 825 Guest Review

Guest Rating: 8.6
Stayed on 08/19/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The property was beautiful, clean and fully stocked with everything needed. The only issue were the beds were so loud on metal springs. Everyone I spoke to was very friendly. I did have to call 3 times for garage pick up that never came. I actually had to pay a guy cash that came by in a truck to take our garage for us. 50 people in one house and 4 regular size trash cans do not work for 4 days. Also, please take the time to clean up the trash around the cabin that the resident bear takes. The bear and 3 racoons kept checking on us so the trash was a major concern....but they didn't get any of ours!

238 of 825 Guest Review

Guest Rating: 7.8
Stayed on 08/21/2021
Ratings:
Booking: 8
Staff: 7
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great and very clean. The bed isn’t incredibly comfortable, the view from the back porch was blocked by trees, and the hot tub was way too hot and we couldn’t adjust it. The loft was cool and we enjoyed the pool table. Overall we had a great time and would stay again.

239 of 825 Guest Review

Guest Rating: 10
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at Angel's landing 8/2-8/8 , we loved everything about it ! We made the trip from Bayonne NJ about a 10 and a half hr ride ,it was so worth it !! The ride to the cabin is on paved roads. The view is absolutely beautiful from the decks , could spend all day or night sitting out there! Even if we had rain parts of the decks were covered so you could still sit out there if you wanted to. We sat around the fire pit made smores one night and we also made use of the jacuzzi. Everything was very clean ! I had to call the company to ask some questions and they were also very helpful. I loved the express check in and check out. That made it really easy . We didn't see any bears near our cabin but down the road on the way into town we did see 2 of them! There were some little centipedes that seemed to come out only at night but you are in the mountains and It definitely didn't ruin our trip.. It was a great trip and we will be back again !

240 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/20/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thought the cabin was set up very well with everything we needed. I will return at some point.

241 of 825 Guest Review

Guest Rating: 10
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

242 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This year we use two cabins Smokey mountain memories and Bear e nice and was very pleased we definitely will be using USA Cabins again

243 of 825 Guest Review

Guest Rating: 10
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Super nice cabin! Easy to get to as well!

244 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great , we enjoyed the overall stay. Just felt like all the cobwebs could’ve been cleaned off each balcony.

245 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

246 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

247 of 825 Guest Review

Guest Rating: 10
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and cozy. The name speaks for itself????Love the location ????????The only minor issue is some of the blinds need to be replaced, but other than that very nice and well decorated home. Most definitely will be booking here again.

248 of 825 Guest Review

Guest Rating: 10
Stayed on 08/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cottage is a perfect place to go with your family to enjoy nature the beauty and the relaxation very clean cottage the surroundings absolutely breathtaking sitting on the porch and listening to the creek flow all the amenities that we needed was supplied in the cottage we will definitely be back and thank you cabins USA for for making my family gathering to have wonderful memories of our stay.

249 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/15/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was nice, great views beautiful views from all windows, nice bathrooms could use larger shower! Cabin could use a bit of freshening up, a larger grill would be nice, we called Sunday when we arrived about the garbage, it was awesome to see mama bear and her three Cubs, but didn’t want them to get sick from eating garbage. We were at the cabin for a week, garbage was only picked up once and that was Tuesday.
I took my son and daughter and niece and their families, everyone had an amazing time and great memories were made. Loved sitting on the swing and rocking chairs on the decks ????

250 of 825 Guest Review

Guest Rating: 7.8
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The view was beautiful and the location to all of stuff in the area was great! I do recommend the owner swaps the deadbolt to an actual door handle on the pantry door so it’s easier to open.

251 of 825 Guest Review

Guest Rating: 10
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin in great location! Well stocked kitchen and plenty of extra towels, blankets and pillows. We really enjoyed the pool, hot tub and game room. Beautiful views of mountain sunrises!

252 of 825 Guest Review

Guest Rating: 10
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay. The cabin had everything we needed.

253 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

254 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything! The only thing that sucked was we had two completely empty propane tanks. Bone dry grill bone dry fire pit. I call on day two at 2P they stated they would put a work order in to get us propane. I called back at 4:30 maintenance is still on their way stuck in traffic…ok just want to make sure we will be getting it so we can make dinner. Call back a little after 7P to follow up I was sent to VM to leave a message and someone would call me back no one ever called me back. Needless to say we had to change our dinner plans.

255 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed ourselves, but there where a few things we had issues with. The bathroom didnt have any shelving in the showers for toiletries or bars. Several of us fell in the shower. Also the wifi connection in the house was very poor. We couldn’t really connect to it properly to use and due to us not having any service up there, we kind of ended up “totally unplugged”. Luckily we bought games and just enjoyed each other’s company. We had a great mini vacation/class reunion and we look fwd to coming back next year !

256 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a very nice Cabin it was very clean and roomy and had so many nice amenities. I would definitely go back.

257 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

258 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

259 of 825 Guest Review

Guest Rating: 10
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Best first time experience ever ill most definitely be back

260 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Patio door handle was broken and the unit was quite dated.

261 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a lovely place to stay for our family with the cabin being clean and safe place for us to enjoy.

262 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The basement where the bedroom was , was too cold to sleep or to use the bathtub or take a shower . Even if we turned the air up to 75 , 76 . It stayed too cold . Other than that we loved the location .

263 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was smooth. The cabin was clean. We had no issues. Cabin was clean when we arrived. The code worked. We enjoyed our stay. I would definitely stay here again. I was surprised to find the cabin even had direct TV and a flat screen in the front room, bed room and loft.

The only thing I will say, and this is by no means a complaint, more of an FYI in case it is needed to have an internet connection, there is no cell coverage and no WiFi. AT& T Had slight coverage there, but not what I would call high speed. No Verizon.

The only thing that was on the not so positive side was the hotter had some screws that had come loose and fallen to the floor. I stepped on one of them and hurt my foot a little, but hey, I did it getting in to a hot tub. I found there were 4 of them which I fished out and put out on the railing so hopefully that is fixed before we go back.

264 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

265 of 825 Guest Review

Guest Rating: 10
Stayed on 08/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was very nice ,clean,and convenient. I really enjoyed my stay and this will be cabin get away for now on.

266 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin in a very good location. Really enjoyed the peace and quiet there. Can't go wrong with Cabins USA.

267 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
It was a relaxing stay … It would be great to see the mattress upgraded to something more comfortable, & the rotten egg smell from the water dealt with. Maybe in time this can be addressed. (It would deserve a higher rating then!) We bought bottled water to use to brush our teeth).

268 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

269 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We had a good booking experience and we really enjoyed our stay. The only drawback was we reserved 2 cabins that were within the same compound so our families could walk between cabins. Our reservation was paid in full and about a couple weeks out when we got an email stating that the owner won’t have one of the cabins available due to maintenance. We then we’re given a cabin that was about 45 minutes away from the other. I had to call until I got someone who could assist me in finding a closer cabin which ended up being about 25 minutes away. We planned ahead for convenience and that was the biggest inconvenience for our family. I also called one morning for trash pickup and we saw the trash pickup truck but our trash was not picked up so a family of bears got into it. I was not at the cabin at that time but luckily my nieces were able to call me so that I could make the call for another trash pickup. Overall we enjoyed our trip but these were the big issues for us.

270 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/21/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The wife and I enjoyed the cabin very much,just right for the two of us. We will rent this cabin again.

271 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 4
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We called about lights 1st hour and they came next night and didn’t have a part so we didn’t have lights above the pool table
And I didn’t know I would get a email after to depart so I called 2 numbers that my email of directions and departure notes . I then had to leave a message both places. Letting you know we departed before 11:00. So I was nervous then on the way home I saw y’all email of easy departure but it was 12 something. Sorry.

272 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 9
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Beautiful property that isn’t being managed very well. Some repairs are needed., and it needs a good cleaning. There is dust everywhere.

The floor in front of the shower has a soft floor. Same for the hot tub. The mattress needs replaced. Honestly, it needs a few thousand dollars invested.

This property is very cute and is in a perfect location.

273 of 825 Guest Review

Guest Rating: 8.8
Stayed on 08/17/2021
Ratings:
Booking: 6
Staff: 8
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The Cherokee hilltop was a very beautiful cabin and the views was beautiful. A few things that should be taken care of before your guest arrives make sure everything works so that the guest doesn't have to contact to have it taken care of, kinda makes it hard to enjoy the stay. I would definitely like to use the cabin again. Managing the property a little better could make a difference in how much guest could enjoy it more.

274 of 825 Guest Review

Guest Rating: 10
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is exactly as advertised. Very clean and semi secluded. The deck provided a nice relaxing view of the woods and was quiet especially considering that there are other cabins in the area.

We were woke up early one morning to a loud noise and upon investigation we found a bear on the front porch. He was just standing there checking things out. Really cool!

275 of 825 Guest Review

Guest Rating: 7.5
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 3
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 8
Location: 4
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The entrances onto the Cabins parking lot was not so pleasing, although the reflectors were helpful in guiding us onto the property, but the driveways to both entrances really need some TLC. Once we gained entrance into the Cabin we loved the look of the rooms and were very pleased with how roomy they were. The Sofa on the lower level really need to be replaced it was filthy and worn, we were unable to use it as a sleeper, luckily one of our guest was unable to attend, allowing the other guest to share that room. The WIFI and the internet reception was horrible but we managed, the carpet on the stairs need to either be replaced or a good steam cleaning. The kitchen can use more Cookware especially larger pots, the dishwasher showed sign of mold therefore, we did not use it. I called the office at 10:00 am to report the front porch light was out, the operator that took my complaint was friendly and stated the issue will be reported to maintenance. Maintenance came out the next day around 11:45 am and replaced the lights. Overall our Ladies Weekend was Awesome!!

276 of 825 Guest Review

Guest Rating: 10
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome place! Great for a family! We had a great time!

277 of 825 Guest Review

Guest Rating: 10
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful. It was spacious enough to accommodate our family of 6 and we loved the game room and hot tub. The location was great, secluded but still close to Pigeon Forge and the attractions! We will definitely go back to this cabin again and Cabins USA!

278 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful other than needing trash cans in both bathrooms. The location was very easy to access and there was water almost at your front porch. Lots of fish. :)
The cabin was super comfortable and the stay was wonderful.
The raccoons loved to get into things but other than that it was amazing! We will be staying again for sure! It’s beautiful on the inside! Loved it!

279 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/22/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin our large family enjoyed our stay. Loved the location and the Mountain View.

280 of 825 Guest Review

Guest Rating: 8.5
Stayed on 08/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was my 10th yr in a row going to Pigeon Forge. Used Cabins USA most of them. Love the cabin and location but there are a few things with it needing addressed/repaired. Upstairs toilet. Unless you are Superman it is about impossible to flush. About 1/4 of the lights are burnt out throughout the cabin. Inside and outside. Couldn’t figure out how to use upstairs ceiling fan. Almost all labels on switches need re-done. I know there is probably a shortage of cleaning people right now but I’m pretty sure nobody dusted in quite a while or cleaned the windows. There was a message written on the window in the upstairs bathroom. We didn’t have use of the hot tub for half our trip. We did get it fixed Wednesday. 2 days to use better than none. I would love to spend a week getting cabin all cleaned up. Power washing all the outside walls and decks. There are tons of spider webs on all decks. The windows all need cleaned inside and outside. With all that said I would still rent this cabin.

281 of 825 Guest Review

Guest Rating: 7.6
Stayed on 08/21/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 8
Comfort: 6
Check Out: 9
Amenities: 6
Location: 8
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Nice view and a great family getaway. Cabin was dusty and covered with cobwebs under stands and on the walls. There was some broken items on arrival- race car game, rocking chair and hot tub cover, called and no one came to replace the cover by the end of the week lots of bugs in the hot tub- which was not used because of that.

282 of 825 Guest Review

Guest Rating: 8.6
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Feedback:
Ants constantly on kitchen counter
Bathtub needs replacement
multiple lights out in kitchen and bath
could not get photos to upload on express check-in.
need to replace tips of pool cues.

283 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

284 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We walked into the cabin and it looked beautiful and it smelled fresh. It wasn’t as clean as we hoped but overall it was a beautiful cabin and the location was everything!

285 of 825 Guest Review

Guest Rating: 9.9
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. Everyone had a great time. It was in the middle of Gatlinburg and pigeon forge so it was easy getting to either. Would definitely stay there again.

286 of 825 Guest Review

Guest Rating: 10
Stayed on 08/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great and we enjoyed the game room. I would definitely use you all again

287 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/18/2021
Ratings:
Booking: 9
Staff: 5
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

288 of 825 Guest Review

Guest Rating: 10
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time with family . We most definitely will be back .

289 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used CabinsUSA several times and ha e always been very satisfied. This cabin I think had the most beautiful view out of them all!! Our only complaint, the pillows were horrible. Will def stay here again.

290 of 825 Guest Review

Guest Rating: 10
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
"Adventure Lodge" was the best cabin yet, from the many times we rented from Cabins USA. It was at the TOP of the mountain with the best veiws ever. It was beautifully furnished and plenty of room for all of us. The pictures don't do it justice. It was only a matter of minutes from all the happenings in town. I hoping to rent this same cabin again someday. I can't wait to go back. Thanks Cabins USA.

291 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

292 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

293 of 825 Guest Review

Guest Rating: 10
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

294 of 825 Guest Review

Guest Rating: 7.7
Stayed on 08/27/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 8
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7

295 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

296 of 825 Guest Review

Guest Rating: 10
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin will definitely book again ! The staff was
So nice !! Cabin was beautiful

297 of 825 Guest Review

Guest Rating: 8.4
Stayed on 08/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

298 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house is beautiful! Lot's of character and great views! Felt very secluded and private but only 15 min. from the strip. I will be back but I will ask for a couple of improvements to make the stay more enjoyable. Please have the private pool cleaned regularly. It's a nice pool perfect for the smaller kids but we could not use it until halfway thru our time there. Some of the sinks are stopped up but with so many bathrooms this was only a minor inconvenience. I loved the kitchen! Need more pot's and pans. A little TLC and this house would go from great to UNBELIEVABLE!

299 of 825 Guest Review

Guest Rating: 8.9
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful the location was great, we had to go through and clean with Lysol wipes and Lysol spray they had missed so much dust, etc. the outside area at the gazebo needs some work, but aside from that we had a wonderful time and lots of memories were made! We will book this cabin again!

300 of 825 Guest Review

Guest Rating: 10
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice, and clean

301 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

302 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

303 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The location was perfect. The condo was clean and comfortable. Only complaints are the sliding door vertical blinds was missing some slats and the handle on the sliding door was broken and couldn't be locked. Being on the 5th floor helped. Overall we enjoyed our stay.

304 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was great would have have a on everything but out of 4 TV only the living room TV was actually working. No other tv would turn on. But the location was absolutely perfect very close to everything. Will definitely be booking this cabin again. Hopefully the TV’s will be fixed by then

305 of 825 Guest Review

Guest Rating: 9.6
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My stay was awesome! Only complaint I have is that the floor could have been cleaner and underneath furniture had food and candy under it on the top floor. You could see it where the couch and the rug met…I will definitely stay with Cabin USA again.

306 of 825 Guest Review

Guest Rating: 9.2
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was wonderful! Cabin was super clean and adorable! The only complaint we had was the water smells AWFUL! We could not even shower it was so bad! We bought bottled water to brush our teeth. If it weren't for the water everything would have been perfect!

307 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Sometimes, pictures can be deceiving and upon arrival your place is NOTHING like pictures. Out on a Limb cabin is NOT this! This place looks EXACTLY like the pictures! Such a clean, beautiful, comfy cabin...and SO close to town but very quiet and private. Even being next door to the resort pool...we never heard a thing and still felt like we had complete privacy. Bed was super comfy. Shower was wonderful after being out in the hot sun all day! Hot tub would be nice in the winter, but weather was too hot for us to use on our trip. The only issue we had was the outlet next to the bed (right outside the bathroom) did not work. But not a big deal as there were plenty other outlets throughout the cabin. The light above the bed also did not have any bulbs in it so it was fairly dark. We fixed this by taking one out of the kitchen counter light though. Would highly recommend this cabin and even considering booking it again next year for the jeep invasion!

308 of 825 Guest Review

Guest Rating: 10
Stayed on 08/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. Our cabin was centrally located to everything that we wanted to do. The little play house on the porch was an added bonus that our son really enjoyed. A quiet neighborhood with great neighbors. Will definitely stay here again

309 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location, great cabin. The check in/out process was easy and convenient. The down stairs toilet rocked and looked like it was leaking some other then that, amazing stay!

310 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was very clean. Not much parking. A few little things but nothing major over all cabin was awesome

311 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First of all the check in staff was not pleasant at all treated me as if he was mad for having to check me in first time I ever encountered that at cabin USA , The cabin itself was perfect other then some dead rochces on the kitchen floor in live one crawling on the stove , also I would suggest maybe putting more baking pans in the kitchen, the temperature in the pool was to hot almost thought I was in a sauna or hot tub, I would suggest maybe putting one sitting chair in the bedrooms, But over all I think it was perfect n would most definitely stay again.

312 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

313 of 825 Guest Review

Guest Rating: 10
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

314 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A 9 day stay at Creekside Cottage was close to heaven! The property is beautiful, right on the creek with a wonderful porch to relax on and lots of trees for shade on those hot summer days. We actually were able to hang a couple of hammocks and watch the butterflies, squirrels, birds and a cute chipmunk play! And if you explore you will find a sweet swing hanging in the woods, perfect for reading the afternoon away. Caught a few small fish right in front of the cabin. The kitchen was very well stocked. If you aren't used to well water with a softener system, be warned that the water will feel "slippery" and there is a sulfur smell to the hot water (which could be minimized by removing the magnesium rod from the water heater!!). The beds were very comfy, as was the furniture in the living room. The garage was a great plus although the door needs some attention. Great central location. We would stay here again!!!

315 of 825 Guest Review

Guest Rating: 10
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had the most exceptional time & the cabin was phenomenal!!! Extremely clean & beyond gorgeous! Pictures don't even do it justice! Definitely coming back next year!!!

316 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was an amazing little oasis! The fact that it's not so far up the mountains made it extremely easy to get into town when we wanted to go explore, but we still felt removed from the chaos of the strip. We also really enjoyed the Arcade Cabinet and now my husband desperately wants one of his own!

My only critiques would be that not all of the hot tub's jets were functional and the bed is incredibly soft, which just isn't our preference. The other thing I would have liked to have known ahead of time is that we would have to supply all food/drink/toiletries. We understand why that was the case, but we would have packed accordingly with that knowledge.

All-in-all the cabin was comfy, cozy, and gave my husband and I a great little vacation from the craziness in the world. Highly recommend Cabins USA and our little cabin, Angel Haven.

317 of 825 Guest Review

Guest Rating: 10
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean and very easy to find we really enjoyed our stay here.

318 of 825 Guest Review

Guest Rating: 7.5
Stayed on 08/24/2021
Ratings:
Booking: 7
Staff: 7
Cleanliness: 8
Check In: 7
Value: 7
Comfort: 8
Check Out: 7
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was very clean and welcoming. It was so hot that week in Tennessee so it was nice to come back to the cabin and get a shower and enjoy the AC. Also the charcoal grill and hot tub were put to good use. It was very relaxing and we really enjoyed our stay at "Angel's Ridge". Thank you Cabins USA.

319 of 825 Guest Review

Guest Rating: 8.5
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We really loved the cabin. You couldn’t beat the views, they were spectacular. The cabin was very nice and spacious and was really a beautiful place to stay. We all really enjoyed it!! We only had a few small issues. The downstairs room under the stairs had a lot of centipedes and millipedes, both dead and alive. A lot of the light bulbs were out, mainly on the main level. One of the sinks in the kitchen was leaking and had a bowl under it full of water, but no one mentioned this to us beforehand. The hot tub does get hot, but it takes a full 24 hours to do so. The pool cues were mostly broken and there was no chalk to use them. The main room remote didn’t have any batteries in it. Despite these minor issues, we really did enjoy the cabin and were very satisfied with our choice to stay here. We think we had the best views on the mountain, the parking was great, plenty of space, nice bedrooms and bathrooms, and the overall aesthetic of the cabin was awesome.

320 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the experience was great…be prepared to take your own propane tank Bc there were 2 tanks that were empty…bring extra toilet paper and paper towels and laundry soap if you plan on doing wash…the washer and dryer worked great.. the couch in basement is a little outdated but was comfortable for seating and pulls out to a bed…a tv in one of the downstairs bedrooms had a bunch of cracks in it so you couldn’t see a clear picture…could be a little more clean underneath the beds and a broom would be beneficial…other than that, the cabin itself is beautiful and it’s only 5 min from the parkway…would def stay again…we had enough parking space for 4 vehicles, so make sure the Bear Shack cabin next door parks in their correct spot, which is down behind their own cabin and not up the drive where Bear Play is ??????

321 of 825 Guest Review

Guest Rating: 7.3
Stayed on 08/27/2021
Ratings:
Booking: 9
Staff: 7
Cleanliness: 5
Check In: 7
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
This property was convenient for our daughter’s soccer tournament at Rocky Top Sports Complex, however, it was dated with the couch years past needing to be replaced and dehumidifiers in both bedrooms. There’s a musky odor throughout the condominium.

322 of 825 Guest Review

Guest Rating: 10
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

323 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My first trip to Tennessee and I had a great time at Cabinusa. Definitely will return.

324 of 825 Guest Review

Guest Rating: 10
Stayed on 08/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife loved everything about our stay. We have definitely told plenty of people how wonderful it is to visit the cabins and enjoy the sites. Thanks for having us and I'm looking forward to visiting again.

325 of 825 Guest Review

Guest Rating: 9.1
Stayed on 08/21/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

326 of 825 Guest Review

Guest Rating: 7.4
Stayed on 08/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 5
Check In: 9
Value: 5
Comfort: 6
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The microwave would not stay on beds where out dated the water pressure was bad dust everywhere and mold on ceiling in living room

327 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

328 of 825 Guest Review

Guest Rating: 9.3
Stayed on 08/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a few problems initially, but company was very accommodating and tried to come up with a solution as soon as they were able to!
All representatives were very kind from booking to end of vacation!
Received a call from Lori at Corporate and she was very kind and very understanding of our situation. Was very concerned of what was important to us!! With being aware of what matters to your customers won my business and I will be booking with Cabin USA again!

329 of 825 Guest Review

Guest Rating: 10
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

330 of 825 Guest Review

Guest Rating: 10
Stayed on 08/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff was absolutely amazing, check in fast and easy. The property was amazing!!!! A view that was priceless.. we will definitely be back!! Thank you Cabins USA!!

331 of 825 Guest Review

Guest Rating: 10
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the community farm dog that payed us a visit every morning for treats even though he wouldn’t let anyone touch him lol. He made his rounds to all the cabins around us. People thought he may have been a drop off but another couple seen him playing w other dogs at a local farmhouse across the bridge. Very good dog! Great cabin. Excellent stay. Will book from you guys again!

332 of 825 Guest Review

Guest Rating: 7.7
Stayed on 08/11/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

333 of 825 Guest Review

Guest Rating: 8.1
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 2
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a absolutely beautiful cabin. Nice and clean, the beds were comfortable . Loved the fact that the fireplace worked. If I had to complain about anything it would be the furniture. Not enough room for a family to sit downstairs and be comfortable, and they could use some more pots. I gave the staff a 2 because I had a bathroom door get accidentally locked. I called after it happened after 2 days I had to go buy the tool to unlock it. They kept saying they were sending someone out. No one ever came!! Really disappointed in that!


334 of 825 Guest Review

Guest Rating: 8.7
Stayed on 08/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Overall it was satisfactory, however ‘the view’ from the deck overlooking the mountains and down to Parkway was less than great. Someone needs to trim down the smaller saplings that are obscuring what would’ve been a perfect view.
We rented high up on the mountains mainly for that reason and therefore it was quite a disappointment in that department.
We loved our privacy up there and the cabin was cute. It is in need of a few upgrades but overall was adequate and keeping in mind that it was a cabin in the mountains it fit the bill fairly well.
Thank you for the ease in both the checking in & checking out process. That was great.
We’d be interested in future bookings of another cabin for a better view next time????

335 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I enjoyed our stay!! The cabin was absolutely amazing.. the only issue we had was the driveway lol .. not a big fan of that.. other then that we had a great time

336 of 825 Guest Review

Guest Rating: 8.8
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful and located in a peaceful part of the mountains. Close to stores and the towns. The cabin was kind of dirty when we arrived. Clumps of hair on the floor, bugs in the corner of the rooms & hand marks all over the glass doors/windows. I would recommend having a SUV or truck to get to the cabin, there’s A lot of steep hills!

337 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is amazing and in a great location. The biggest problem is NO INTERNET!! That is awful!!!

338 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was very nice and just like the pictures on line. Should remove the bugs from the light covers that was kind of gross. Dishwasher didn’t work and bathroom was missing a vent cover. I called right away and someone was out at cabin couple hours later so good service there.

339 of 825 Guest Review

Guest Rating: 9.7
Stayed on 08/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great and exactly what we needed. Parking needs marked better, cabin next door kept taking and blocking our parking spots.

340 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved staying here.
Only two issues, master bedroom bed too high for short people, had to go buy a stool. Couldn’t get hot tub up to temp.

341 of 825 Guest Review

Guest Rating: 9.8
Stayed on 08/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

342 of 825 Guest Review

Guest Rating: 10
Stayed on 09/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

343 of 825 Guest Review

Guest Rating: 9.0
Stayed on 08/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Need to finish setting up the rokus or reconnect the satellites.

344 of 825 Guest Review

Guest Rating: 9.5
Stayed on 08/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location was perfect so close to everything. The house was great and had everything we wanted just wish everything worked. We book a house by the amenities. The game room tv did not work, so we didn’t get to watch tv down there and it was the only room that had a DVD player so we didn’t get to watch movies. A few things needed fixed we called them and they came out the next morning and fixed every for us. He said they would order a new tv and be back by 4 pm to put it up they never came. But other then that everything was great. The game room does have a ant problem also, but that’s a easy fix.

345 of 825 Guest Review

Guest Rating: 9.8
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was good and what we needed. Only 2 things need some attention. The toaster doesn’t work unless you hold down the lever and the bed downstairs could use a new mattress

346 of 825 Guest Review

Guest Rating: 9.3
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

347 of 825 Guest Review

Guest Rating: 8.6
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The visit was great and my family really enjoyed ourself. We did have a few problems which one was our hot tubs was not working and we had to wait for someone to come out and fix it. But it took them a while to come out. So we didn't get to enjoy the hot tub like we wanted to. Then we could never get in touch with someone from the office I left several messages which went unanswered. Also we find worms in the tub which came out the jets. But other then this the visit was good

348 of 825 Guest Review

Guest Rating: 8.6
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The visit was great and my family really enjoyed ourself. We did have a few problems which one was our hot tubs was not working and we had to wait for someone to come out and fix it. But it took them a while to come out. So we didn't get to enjoy the hot tub like we wanted to. Then we could never get in touch with someone from the office I left several messages which went unanswered. Also we find worms in the tub which came out the jets. But other then this the visit was good

349 of 825 Guest Review

Guest Rating: 10
Stayed on 09/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Definitely above expectations ????

350 of 825 Guest Review

Guest Rating: 10
Stayed on 09/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Definitely above expectations ????

351 of 825 Guest Review

Guest Rating: 10
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

352 of 825 Guest Review

Guest Rating: 9.4
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I feel that some of the bed mattresses need to be changed out. If you need to list somewhere that there will only be a certain number of towels for people with large guests on the first night.

353 of 825 Guest Review

Guest Rating: 8.1
Stayed on 09/02/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

354 of 825 Guest Review

Guest Rating: 8.5
Stayed on 09/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 3
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The keypad on the front door did not work. I sat on hold with the office for over 20 minutes trying to get Into our cabin after a 5 hour drive. It was very frustrating. They ended up giving me the lock box code to get in without an apology or a reason why the keypad wasn’t working. The cabin has a great view and was very cozy but definitely could use updating. I would recommend this cabin if they could get the keypad to work so you didn’t have to use a lock box each time.

355 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
my family liked this cabin 6 min to pigeon forge main strip 8 min to island cabin was clean pretty secluded would rent again somewhat steep drive up to cabin but was paved all the way up wooded view an back porch was were we spent most of our time

356 of 825 Guest Review

Guest Rating: 10
Stayed on 09/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
AMAZING CABIN!!!!! First time renting a cabin and this exceeded my expectations. The decor was great. Never had to go to the office to check in or out. I would definitely use the company again and stay in the Merry Weather cabin. I couldnt figure out how to raise the temperature on the outdoor hot tub and the indoor one has to be filled upon use and the hot water runs out before its full. I had read that in a prior review. Cleanliness was perfect.

357 of 825 Guest Review

Guest Rating: 8.6
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We were pleased with the cabin overall but, there are a few areas that could use improvement. The WiFi is not very good. The mattress is worn and has a valley in the middle- lets just say it has had a lot of magic happen on it. As I read in a previous review the water does have a sulfur smell but, the smell is not overbearing.

358 of 825 Guest Review

Guest Rating: 10
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

359 of 825 Guest Review

Guest Rating: 8.6
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay, but if I could make a suggestion please clean the cabins better in between people staying!

360 of 825 Guest Review

Guest Rating: 9.0
Stayed on 09/04/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

361 of 825 Guest Review

Guest Rating: 9.6
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
loved the cabin but had to knock down about six or seven spiderwebs with spiders in them and behind bed at headboard there was a crowd of dead ladybugs on floor. Vines had grown up the pole from the ground level to the upper floor next to where the jacuzzi was located.....so I was worried about something climbing up the vines and jumping in the jacuzzi with me. Outside of that the cabin itself was great...just need a little more care housekeeping wise.

362 of 825 Guest Review

Guest Rating: 9.3
Stayed on 09/03/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

363 of 825 Guest Review

Guest Rating: 9.4
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

364 of 825 Guest Review

Guest Rating: 9.4
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

365 of 825 Guest Review

Guest Rating: 9.5
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing place to stay! We enjoyed every minute of it! Thank you for having us, we will be back!

366 of 825 Guest Review

Guest Rating: 8.5
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Dryer did not work, no instructions on property like wifi password . Had to call twice and finally got an email with password.

367 of 825 Guest Review

Guest Rating: 9.5
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin for extended family. Cabin was clean but the grill caught fire due to grease build up. It needs to be cleaned. One thing that was missing was an elevator (LOL - those steps get you after time number 5). Everyone enjoyed the indoor pool as well as the hot tub. We would definitely like to stay here again.

368 of 825 Guest Review

Guest Rating: 9.3
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our weekend stay at Higher Ground. Excellent location as it’s not too far from Pigeon Forge and Gatlinburg, but far enough out of the city to give the mountain feel. The views were great, but some trees should be cut back to further enhance the views. The cabin needs a few upgrades as both beds were not very comfortable (very worn, even with the mattress topper) and were both squeaky, even when just sitting on them. The dryer didn’t heat up at all, which wasn’t a big deal for us because it was just our towels from the hot tub, but it might be an issue for those needing to do a load of laundry. The cabin appeared clean aside from cob webs on a few walls and the outside windows, as well as a few alcoholic beverage lids around the hot tub. Overall, this is an excellent cabin and we had an excellent time! We will definitely be returning. The road to get there is probably not suitable for low riding vehicles so beware of that.

369 of 825 Guest Review

Guest Rating: 8.8
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very good to work with loved the location were very satisfied

370 of 825 Guest Review

Guest Rating: 9.3
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beds could be updated as they are a little worn. Pool heater didn’t work so we wasn’t able to use it, which was one of the reasons we chose this cabin. Overall stay was good
Company Response:
Thank you for your feedback! We are happy to let you know that the pool heater is working. Thank you for choosing The Preserve and Cabins USA; we look forward to seeing you again soon!

371 of 825 Guest Review

Guest Rating: 9.4
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The positives:
The cabin was great, it's furnished with (Fridge, stove, dishwasher, coffee pot, blinder, radio, washer & dryer combo) There is a double shower. There is also a whirlpool tub in the bedroom & a jacuzzi. The bed is very comfortable, I am not sure about the pillows because we brought our own. You can kind of see the sunrise through the trees while lying in the bed.
The location is great because its close to everything but at the same time its far enough out from the parkway its peaceful.

The negatives:
The only thing I want to mention is the directions leading up to the cabin need to be tweak a little because they take you to the correct road, but not right up to the cabin itself.

Recommendations:
The jacuzzi needs to be drain & clean there is some build up on the sides & particles floating in the water. (The kitchen chairs & shower heads need to be tighten). (The chair legs are really loose & the shower heads leak). Placing a stool or seat in the shower would be helpful and also some stairs beside the bed for those of shorter stature. ( I used my suitcase to help me get up on the bed).

Other recommendations for those looking to rent this cabin:
( 4-wheel drive is highly suggested & smaller to midsize vehicles also. We have a full-size Silverado which made it a little interesting when it came to turning around.

All in all this was a beautiful cabin & we had a wonderful stay!!

Sign up for check-in online because it saves time, you will get all the information you need for the cabin from the direction to the key code along with a few other things. You can also check-out online as well both of these features cut out having to go to the office unless some unforeseen issue arise.

372 of 825 Guest Review

Guest Rating: 8.5
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
We had to change our reservations a few times and the rebooking process exceeded my expectations. The staff was very accommodating and friendly. The time spent inside the cabin was overall a good experience; nicely decorated, comfortable, and clean. The amenities are a bit outdated and could use an update. I was a disappointed in the outside of the cabin. The picture shown on the website was deceiving from the actual exterior of the cabin. The property has overgrown with trees, weeds, etc. The outside porch and decks are uninviting. The outside of the hot tub frame was broken with nails/screws sticking out because of this, we did not utilize at all. We did not spend much time in the cabin as we were out adventuring most of the time. Overall, the experience was good.

373 of 825 Guest Review

Guest Rating: 8.8
Stayed on 08/30/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We liked it very much . Place was nice. One little issue ..the grills where dirty and the Keurig Coffee machine does not work. Other than that all was good and cabin was nice. I enjoyed the location.

374 of 825 Guest Review

Guest Rating: 9.7
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was really nice and could sleep more than quoted. The pool room TV wasn't working nor TV in upstairs bedroom in game room. The staff tried to fix the water and dryer, but being short staff things didn't work out. I would definitely stay here again.

375 of 825 Guest Review

Guest Rating: 10
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very satisfied with this cabin , only problem we had was there was no water pressure and this was very discouraging. Other than this water pressure problem was very satisfied with Bearfoot Dreams.

376 of 825 Guest Review

Guest Rating: 8.8
Stayed on 09/03/2021
Ratings:
Booking: 7
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay and will be using cabin USA again it was very clean and relaxing

377 of 825 Guest Review

Guest Rating: 10
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

378 of 825 Guest Review

Guest Rating: 10
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

379 of 825 Guest Review

Guest Rating: 9.8
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the Gathering Place. It was clean and very spacious. The outside fire pit and gazebo seating were perfect for our family and our dog. Our dog had plenty of room to run around. I would suggest ceiling fans in all the rooms. The AC broke down twice, however when we called a repair man came quickly. We did not like that the only way to get to the hot tub was through bedrooms. That made it difficult for all the family to access. I would stay here again and recommend it. The views were wonderful.

380 of 825 Guest Review

Guest Rating: 9.0
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We loved the cabin. Only this we didn't care for was it being so close to the road but we were hardly there so it wasn't too bothersome. Overall the cabin was beautiful and our kids loved it! Especially the hot tub.

381 of 825 Guest Review

Guest Rating: 9.8
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue we had was there were no shelves in either
Refrigerator. The top drawer in both was broken as well.
.

382 of 825 Guest Review

Guest Rating: 9.9
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

383 of 825 Guest Review

Guest Rating: 10
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

384 of 825 Guest Review

Guest Rating: 9.4
Stayed on 08/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was amazing. There were a few things broke/ missing, I made sure I reported. I would also recommend on the check out paperwork they should add the link to check out early. You cannot do that by the number provided. Great place, already looking to book again!

385 of 825 Guest Review

Guest Rating: 8.2
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The location and view were excellent. The bedding and bathrooms were clean and comfortable. My main concern was the lack of comfortable porch furniture and the hot tub to me was unusable. The hot tub cover was decayed and could barely be removed, the tub leaked and had mold on the wood flooring. I sprayed Lysol to try to not continue smelling when outside. This was a disappointment. The chairs were large wooden, first porch one chair to sit on that has seen better days.

386 of 825 Guest Review

Guest Rating: 10
Stayed on 09/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the cabin, but the furniture needs updated. The outside needs a cleaning there was trash in the fire pit and underneath the cabin and in them flower things in front of the cabin. I would definitely stay again though.

387 of 825 Guest Review

Guest Rating: 6.4
Stayed on 09/04/2021
Ratings:
Booking: 7
Staff: 0
Cleanliness: 7
Check In: 7
Value: 5
Comfort: 7
Check Out: 7
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
No cell service inside the cabin. Had to walk outside to get service.

388 of 825 Guest Review

Guest Rating: 9.8
Stayed on 09/01/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view at this cabin is phenomenal! Customer service was great! A couple of the amenities were not working, but they let us know before we checked in that they were waiting on parts to fix them. I also had to call for pool code and garbage pickup and everything was taken care of right away and they were very friendly. Everything was updated and very comfortable. Would definitely recommend this cabin and would definitely rent with cabins USA in the future!

389 of 825 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great except floors in cabin was extreamly dirty, just walking across floors our feet was totally black, other than that our stay was nice had a great time , loved the coziness and privacy of cabin , checking in and check out was very convenient , Thankyou , would totally recommend!

390 of 825 Guest Review

Guest Rating: 9.3
Stayed on 09/02/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved & enjoyed our stay. Had everything we needed. Just a few things that need addressed is hot tub water dirty, dust & cobwebs on light above stove. Need lights at bott