Cabins USA Guest Reviews

Great cabin for a great price. Clean, comfy and had everything to keep the kids entertained. An indoor pool, hot tub and pool table. We had a wonderful stay here

We loved our stay We will be using y'all again the cabin was very nice ???? thanks for the nice and clean cabin ????

The cabin was great. Very functional and well stocked with kitchen utensils and appliances. Our group had a great time and enjoyed the cabin very much. My only complaint is that a cabin that sleeps 54 people had less than 30 towels in it. I had to call three times to get towels delivered. They finally arrived mid day on Saturday.

Only dealt with the staff 1 time and that was to see if I could check in an hour or so earlier, they wouldn't let me, not sure why because noone stayed in it the night before. The cabin didn't have wifi and the cell service wasn't very good. Also it didn't say anything about bringing your own linens for the bed, so ended up having to go back out late at night to get it. Other than that the cabin was nice.

We had a wonderful!! We always love coming to Pigeon Forge!! The only thing we would like to say negative about the cabin was that it has a smell…something is going on with the commode downstairs and when we first arrived the smell hit us at the door. It wasn’t horrible, but definitely there. I bought some air freshener and we used it a lot during our stay. Also the corner guards on the pool table all need to be fixed. One had a screw sticking half way out and actually ripped my pants because I didn’t see it. Several others were just sitting in place and feel off while we were playing. Other than that everything was wonderful!! That you and we look forward to our next trip!!

This was not my original cabin I booked, the cabin I booked went on a maintenance cleaning block and I didn’t find out until the day of that I was leaving. I was satisfied that they found me another cabin but not satisfied I had to pay extra money for a cabin that was not my original purchase. This cabin that they put us in said it had a pool table and it did not have one it had the sticks and that was it, the directions need to be a little more clear because we got lost for a good 20 mins trying to find it. It definitely needs some maintenance it’s self there is missing transition pieces on the floor. I’m not one to nit pick but after the situation of a last minute cancellation which was not my fault I didn’t agree to paying more money.

I am most definitely going to return ????????????????????????????????

The view is everything. The only thing is, I wish the beds were more comfortable.

I loved the Cabin and the scenery is so serene.

Beautiful clean and cozy cabin!! Enjoyed our stay. Will book again

It was great the only problem we had was the drier didn’t work we had to put clothes on about 5 times and they still were not dry and the tv in the bigger bedroom we could not get it to work that was it a other then talkative it was wonderful and we would definitely stay at the Byrd house again

We had a great stay and we will definitely come back.

Booked this cabin for a weekend trip with 2 other couples. It was perfect! Each couple had a king bed with private bathroom plus there's a half bath on both floors. It was within a few minutes of the main road through Pigeon forge. The beds were comfortable, it had everything we needed, and was clean. Will for sure book this cabin again for another couples weekend or even with the kids! Favorite cabin we've booked!

Cabin was great, the HVAC was frozen and heat Would no come on, we called and a maintenance man was there in minutes to fix it! The only thing I didn’t like was pulling out of the driveway. There is a dangerous hill and you have to pull out blind. Check in and out was easy, and the house was big and roomy! We enjoyed our stay!

There were no lights in the kitchen area to see to cook. The service in the bunk bed room was horrible so the tv didn’t connect. Downstairs was too cold and hard to heat up for the kids. The door knob in the upstairs bathroom was loose and my mom had to tighten it. Also the microwave plate was not the correct one for the microwave.

Family member who slept in the bed downstairs (to the left) said the bed was absolutely terrible. It caved in in the middle and made noises every time they moved. Very uncomfortable. Would recommend to owner replacing the mattress. Did find a roach at the sink upon entry. The lock to the sliding glass door was broken. A couple glasses looked a little dirty. Besides those things, everything else was nice.
Thank you!

The cabin was nice and we liked the privacy. The decor was very rustic which we liked but the beds as nice as they looked, were horrible. Especially the one upstairs. You lay down and your feet are up in the air and your head is laying down towards the ground. We tried to sleep different ways but the bed was just worn out. And the hot water would never get hot, just luke warm. Very uncomfortable shower:( the cabin is beautiful and clean but beds and water temperature not so much.

Everything was great! We really enjoyed our stay. This was a recovery trip for me after a surgery so we could just relax and unwind, nothing to worry about. Our only suggestion is we were kind of surprised with the lack of kitchen items, we did a grocery pick up and planned to cook a bit. However, We only had 2 forks and there was no baking pans. I would just suggest filling the kitchen back up, and it would be perfect ??

Had a great stay, the only complains I have is that they need more cleaning supplies. There was no mop. There was also lots of dust. Other than that, we loved it! The location was perfect, the cabin was spacious. The fact that every room had its own bathroom was a major plus! We definitely would stay here again.

Loved the cabin and loved how clean it was

We had a great time!! Highly recommend staying in this beautiful place. Will definitely stay again. Thank you so much!!

Overall, the stay was nice and we were able to get away for a few days. However, if you're going to advertise WiFi, please make sure it works before check-in; not that we necessarily needed it as we were fine with being off the grid for a few days. The only thing about this though that is concerning is that with little to no reception (5G) in the area of the cabin, one would have to depend on WiFi for outside communication / emergencies. Without the WiFi, there was no TV and again, not a big deal as we weren't there to watch TV. I did report this issue on Saturday, February 26th, letting the office know that this was happening but letting them know that they didn't need to send someone to fix it.

The heart shaped tub next to the bed was a nice touch, but we had some doubts as to how much it was cleaned prior to the arrival. The jets looked a little 'suspect' and there was melted wax (from a previous guest) on one of the tiles behind the tub (back left) that could have been easily scraped off by the cleaning crew.

Saturday morning, February 26th, the front burner on the stove would not come on, but on Sunday, February 27th, it did. Again, a little concerning that there may be an electrical issue with the stove itself.

Speaking of electrical issues and while we loved the 'on the deck' hot tub, Saturday night we were hanging out in the tub and the whole thing shut off and then a few minutes later turned itself back. It did this a couple times before we realized we should get out of it in case there was an issue. The one knob (if you're in the tub and looking at the control panel) to the right leaked and sprayed water due to a worn out gasket.

Overall, pretty nice stay and I would certainly consider Cabins USA again, but there are a few issues (at least at this cabin) that need to be addressed and hopefully before it is rented again.

Thank you so much

Booked this cabin for a girls trip and it was amazing!! Amazing view, hottub awesome, and the beds were very comfy best sleep ive had in a while. We had a great time but make sure ur car is ready for the steep driveway????

The cabin needed a little bit of updating. Kitchen table seemed to be old and scratched up with non matching chairs. The jacuzzi tub upstairs we used . Once we drained the water it flooded the downstairs bedroom , my mother in laws suitcase was soaked and the bed. Her cannon camera was on the bed and it was drenched luckily it did not ruin it. We are non smokers so we were not impressed on all the cigarette butts in the front yard. It was covered maybe we’re the ground was snow covered at one point and it melted and all the butts fell to the bottom. Other than that everything else was good. Will continue to use Cabins USA just will not book that cabin again.

It's a lovely cabin but hard to find in the dark and in a rainstorm. The runoff coming down the hill made it a bit difficult to turn in our little car but we made it. The staff were very kind to take my calls and help me both before and after we arrived. The cabin was a bit dusty. As to the amenities, I was surprised to find no salt, pepper, or hangers. I left a couple of packets of salt and pepper and a couple of hangers for the next guest. Also, it would have been helpful if the toaster had been in the pantry with the other small appliances instead of under the sink.

Absolutely loved this home. The whole family did. It was mom and dad and boys age 20 and 21 also some good friends of ours. Plenty of room in this home. There are a set of full bunks in the game room we didn't know of until we got there which is a plus. Also a pull out couch on both levels. The separate laundry room is nice. Plenty of dishes and linens. The only thing I didn't have in the kitchen is a cookie sheet. The downhill gravel drive is a little bumpy but nothing major. We will definitely go back.

We have rented from several cabin rentals! This by far is the cleanest cabin we’ve stayed at! It’s not a very big cabin but it was absolutely wonderful for our family! We loved it so much and plan on using Cabins USA from here on!

We thoroughly enjoyed staying at A Perfect Stay. The cabin was perfect for our family. We loved the location. A country setting but yet close to the attractions.
We recommend you put new blinds up in some of the rooms. And the lighting was poor in some rooms. The light going upstairs was not working. The exhaust vans in some of the bathrooms didn't work.
Overall it was a great place to stay! Would highly recommend it for your family getaway!!

Loved the cabin!!! Great views and very comfortable and homey!! The bed however was terrible!!! The only complaint we have is the bed!! We loved everything about the cabin and amenities it had to offer! Along with a very secluded feeling!! Highly recommend this cabin for a romantic getaway, the 30 mins into town was worth it and a beautiful, enjoyable drive!

Had a great time at Angles Attic, the hot tub with the view off the back porch was breath taking!! Absolutely loved it. Next time we come we plan on staying longer. I didn't want to leave lol. There is one little request about this cabin ( it wasn't a huge deal ) that I think people should be aware of... there are no shades on the back wall of the cabin, its mostly windows so in the morning the sun comes in and its bright. But I would definitely stay there again, just bring some shades lol.

Nice quiet and everything we needed to fully relax!

This was our first time ever using Cabins USA and our first experience in Little Wren but definitely not our last!!! We were completely satisfied with EVERYTHING! Our check in process was a breeze we had the code emailed to us and we entered it at our cabin on day one and had no issues and our cabin was everything advertised!! We vacation in the mountains often and we will definitely be using CABINS USA over and over again and now our family has a favorite cabin in Little Wren! It was everything we wanted and more! Happy customers in the Houston’s!

The property was very nice however the pool was just too cold. This was not our original cabin and we were expecting a heated pool but other then that me and my family enjoyed our time in the cabin. I wish it was more private like the original cabin we booked but all and all I give the cabin a 7 out of 10 and I would definitely book with cabin USA again

The cabin was clean and well stocked with cooking utensils. The coffee maker was an older one and took about 30 minutes to make but talked to management and that was taken care of! The cabin wasn’t very high in the mountains but it was ok as it was my 15 year old twins and my 1st time staying in the mountains! Love CabinsUSA employees, they are very knowledgeable and wanting to please!

Awsome cabin, view and location.10 min to old mill. only negitive ,seems all the blinds had some damage ,and the bed room was misssing a blind whch was thrown into the closet.and no ball for the foosball table.

Perfect cabin for a couple’s getaway! Close to all the attractions and can still provide a great view. The drive up is an experience the first time, but no concerns after that.

The cabin was very clean. We had to call for a minor issue it was taken care of right away. The guys that came to take care of it was very nice. Called to have them pick up the garbage they came out right away. My husband talked to him and he was very nice. I will be booking again with USA Cabins. Anyone that I know looking for a cabin I will them to call you. This was a trip with our children and grandchildren and having this cabin really made the trip one to remember. Thank you

Cabin was nice. It could have been a little cleaner inside. The hot tub didn't work when we arrived, but we called Cabins USA and they sent the maintaince man out and had it fixed quickly but we couldn't use it till the next day due to giving time to warm up. Location was very close to many things to do in Pigeon Forge

The cabins was adorable and perfect for our girls’ trip. The creek running on the edge of the property is a huge bonus. I would recommend at least a small amount of wood for the guest’s first fire. Some small things to mention, none of the windows open properly nor do they have screens to enjoy the fresh air. The stove is small, but the city is close enough for meals out. The hot tub definitely need service - it was warm enough, but none of the jets bubbled properly. Again, the place was nice for our get-away, a few extra things would make it perfect. I would stay again.

It’s a nice cabin as far as to get away for the weekend like my wife and I did. Bed is stiff and uncomfortable. Could use a better cleaning the jetted tub was dirty. Other then that it was a great place to spend the weekend

It was beautiful I loved being there and hated to leave wish I could of stayed longer, the parking was great the location was easy to find, the only thing was the mattress wasn’t so cute but I have a bad back and my mattress isn’t comfortable at my house and I’ve switched them out a couple of times and added mattress pads and still not comfortable, so I had no problem with that and I loved it there and looking forward to maybe staying in that same one again because it want be hard to find and the parking was great

Good stay . Need to update the smaller couch in the living room it’s a little worn out . Propane… we waiting hours on propane so we could grill called office several times to let them know that it was three empty propane tanks. It took hours to bring them . Other than that the stay was ok

The cabin itself is perfect for a couple’s getaway. However, if you’re looking for something secluded, this wouldn’t be it. You’re surrounded by other cabins that are very close. We were extremely unlucky as one of those neighbors had a party the first night we were there, and the music sounded like it was right outside our windows. Otherwise, it was a great stay.

It was a great place great location. Very clean. Some of the kitchen utensils needed to be replaced where they were missing.

We had wonderful time! The only issue we had during the stay at the cabin is the wifi wouldn’t let our phones connect,which was not a big deal. Very beautiful peaceful surroundings! Can’t wait to go back!!!!

Overall our stay was wonderful. The cabin was beautiful. The shower was amazing. It was clean and well taken care of. Definitely worth every penny.

Only had one issue. The bumble bee's and wasps. 15-20 bumble bee's and wasps seem to like to hang out outside of the front door the entire time we were there. I called the office and they transferred me to maintenance. They said they were going to come out and spray and never did. My girlfriend is allergic to bees and I told them that. Wasn't a huge issue but rather an annoyance more than anything. So if you rent the cabin in the future be prepared and bring some RAID with you.

We weren't huge fans of the location. The cabin is only about 2 minutes off of 321 (Parkway), which may be great for some people but when I rent a cabin in the mountains I prefer seclusion and being up on the side of a mountain. Once again not a huge issue and some people may even prefer this, being closer to civilization.

Cabin was lovely, beds comfortable. Attractions were very close. Mountain View was breathtaking.

We loved this cabin! The only reason of leaving a 7 for check-in was because the key code that was sent didn't work. Then I had to try & get service, which was a hit & miss, to get another code sent. That was the only issue. Everything else was great!! The cabin felt so comfy!! Everyone in our party loved it! We're actually planning on coming back next year, but for a week! 2 days just wasn't long enough.

It was a nice, quiet, cozy cabin. The pool table was ripped up and the light under the microwave was out. It was hard to see while cooking. You may want to think about putting some pads in the bathtub. It was very slick. But overall it was a wonderful place and would recommend it.

The price of this cabin was great. We loved the hot tub. The fact it was in the middle of Pigeon Forge and Gatlinburg was a big plus but took a while to get down to the main roads. Everything could have been cleaner but I didn’t realize we could call yo have housekeeping come out. Will book with this company again but probably not this property.

Very nice beautiful cabin everything was great just didn’t like the curve and hills to get there.and who ever does the cleaning they could of cleaned it a little better but overall it were very nice.

Great cabin, but the down stairs tub, and fire place didn't work. Needs to be fixed before you have people pay full price for cabin.

This cabin was AMAZING! Everything was super clean when we arrived. Our son absolutely loved the pac-man arcade machine and pool table. The hot tub was super relaxing and well lit especially at night. The cabin itself is perfectly located right near the strip in Pigeon Forge. It took us less than two minutes to get to all the restaurants and shops. Our neighbors were so friendly and the neighborhood is great! I’m very picky when it comes to where we stay and this cabin exceeded our expectations! Would definitely book here again on our next trip to Gatlinburg. Highly recommend!

Everything was great except the beds. They are hard and lumpy. But the house is beautiful and so very convenient. The house is beautifully decorated and very clean! The neighborhood is also very quiet (that may be different when the pool is open). I do recommend that the owners put handrails at the front steps and change the mattresses but other than that the house is fabulous!

Cabin is nicely decorated and has lots of space. The bed is very comfortable. Hot tub could have been cleaned better and saw some dust bunnies in the corner of rooms. Neighborhood was loud at times with the zip line shuttle and neighbors talking loudly and blasting music at 4:30 a.m. one morning. Would recommend this company and this cabin.

Bear Bottoms and CabinsUSA was absolutely amazing. The book in/check out process was super easy (I didn’t have to talk to a single person) and the cabin wasn’t hard to get to or find and very clean. The bed was a little hard and the lock on the door for the bedroom is a little finicky. The ladybugs were bad but it wasn’t unbearable. Hot tub was a little cold the first night but was wonderful the rest of the time. Fireplace was amazing as well. Would definitely book this cabin again. Loved the seclusion and views.

This cabin was perfect for our family!!!

The cabin itself was cute and romantic. The Wi-Fi worked great, the beds felt comfortable. The cabin itself was clean, but the hot tub water was murky. The road to the cabin, although paved, was very windy and narrow, just keep that in mind if you get motion sickness!

Thanks for a great stay. The baby loved the pool Will be calling again soon

My first time renting from USA
CABINS. I Recommend the Cabin Restin Easy. It was a Awesome Cabin.
Staff was Fantastic...from information to Booking Reservation..to Arriving to Cabin.
The Cabin was Clean an well taken care of. Great 4 days....Thank You.

This property was very comfortable and we enjoyed our time very much!!! Plenty of bathroom and bedroom linens, but skimpy in the kitchen. Could have used an extra kitchen towel and dish cloth. The location was great and we loved the hot tub. We felt that this cabin was perfect for our family of 3, 4 would okay, but 5/6 would be tight.

We absolutely loved this cabin! We will definitely book again in the future!

We enjoyed an awesome experience in the Scenic Mountain Pool cabin. This is cabin is beautifully decorated. After being back home, I have already started sharing with my family and friends how they should check out Cabins USA for their next vacation.
A very special thank you to Stormy for making our stay very enjoyable. Stormy was available to us throughout our stay to address all our questions and concerns.

Great cabin, close to the city and also tucked away in the mountain with beautiful views.

The stay could have been better if the amenities were better. None of the bathrooms had a soap holder or shower caddy in the shower. There wasn’t any hand soap on several of the sinks. The futons in the theater room could use cleaning. The pool table was old and tattered. Also the tv in one of bedrooms didn’t work and when we called maintenance about it no one came until the next day. That television had to be replaced and that room was didn’t have a working tv until the day before check out. After checking out we realized we left a fire stick and I was told I would get a call back and still haven’t heard from anyone about it. I have stayed at Cabins USA in the past and this stay was the worst.

My only complaint is the driveway needed repairing and it's a steep driveway that curves and the cement and blacktop near the curvy part of drive way could be patched .Beds comfy and nicely decorated cabin.

Absolutely cozy and comfortable…we enjoyed this cabin…took a little time to find it but overall it was a nice experience

We had such a wonderful Spring Break at the Patriots Point Retreat. The views from the cabin are stunning, and it was a great location for all of the excursions we had planned. The cabin had a ton of room to spread out and relax. The kids enjoyed the pool and the adults enjoyed their morning coffee in the hot tub. Cell phone and wi-fi connections worked great for those of us that had to work a bit during the trip. My only suggestion would be to provide a "you might want to pack list" for things to grab before getting to the cabin. Once we assessed what was there, we went to the store to grab a sponge to wash dishes, some cleaning supplies to keep the areas nice and tidy, wood and charcoal for the grill and fire pit, and some extra toilet paper and paper towels. We did end up extending the cabin for one more night as we didn't want the fun to end, and Cabins USA made that very easy to do. We would all highly recommend this cabin and cannot wait to plan another vacation to Tennessee.

We love the area and Cabins USA as we have used them a number of times under multiple friends and family from high end to low end. We had a great time and this cabin was perfect for this trip. I did want to mention a few things that need attention, not as a criticism but to help from a renters point of view.
The inside stairs are very slippery. I fell once and caught myself but my son slid down the entire lower section. Socks and that wood do not get along. Also the steps outside appeared to have slip tape at one point but it is now torn and missing which needs replaced. Satellite with 600 channels was available but there was actually only about 2 watchable channels. There were no coffee filters which seems like it should be provided as we brought our own coffee. (we left what we bought for the next stay) There are never enough garbage bags, toilet paper or paper towels left to use. Luckily we had a dumpster across the parking lot for excess trash. Photos on the site are obviously years old so torn up chairs stand out more upon arrival. We had come 850mi in a Tesla, so mentioning that a Supercharger is less than a mile away would be a huge benefit.
Again just trying to help as we will definitely be back again...

Kitchen was nice, however the silverware was lacking. There was only two forks there only four spoons and a bunch of knives. we left plastic cups because the glassware there was heavy and not that easy to deal with. Needs more assortment of frying pans and cooking pots. Enjoyed our time there.

My wife and I enjoyed our stay very much. The cabin was so cozy and roomy. Jacuzzi was nice and hot. Very amazing olace

Lookout Lodge is a very well arranged cabin: spacious and comfortable for several people. It was very clean and ready for occupancy. There was an insufficient amount of towels, etc. in each bathroom for the number of people in the cabin -- called and left message for assistance and was not contacted back. We did call for some maintenance issues. Randy came to the cabin -- made as many repairs as possible and put in work orders as needed. Parking is never good when you have a large cabin and are higher up on the mountain. But, again, we managed. We would suggest maintenance care for the stove: new oven racks
-- burners very slow to heat -- long time for foods to cook. Use higher wattage light bulbs in stairways and hallways -- lighting was not good in those areas. I have listed some maintenance issues below specific to Lookout Lodge.

We have been coming to Pigeon Forge for 14 years -- a group of friends who get together to scrapbook our photos, make cards, make memories, and enjoy one another's company. We have had several size cabins over the years encompassing many different heights of the Smokey Mountains, always enjoying our time there.

Over the years, we have encountered problems -- mostly with maintenance areas of the cabins. We are of the opinion this is not a maintenance staff problem but a problem with the fact a cabin is not scheduled for any regular vacant/unoccupied time for maintenance to be performed. I realize this is a "money" issue for owners but it could also result in an insurance issue. For instance, issues in Lookout Lodge during our time which were definitely not new problems: Several cabinet doors in the kitchen and bathrooms actually fell off their hinges when opened; The sink moved from side to side because there was no caulking around the edge of the counter which could lead to water leaking into the cabinet underneath; The metal stair treads on several of the stairs leading to the basement were coming loose and cracking -- which led initially to several of the ladies tripping and almost falling down the stairs. I could mention previous cabin issues but that is not necessary. Maintenance issues like I have listed require time -- not a few hours that are available from check out of one set of guests to check in of the next set of guests.

We will be back -- what size cabin we'll need we don't know right away. We will use Cabins USA in all probability as you have always worked well with us in arranging and even rearranging reservations. Thank you for all of this.

Cabin was clean and comfortable but outside had lots of cigarette butts in flower beds and driveway. Was not told prior to check in that wi-fi was down due to storms. we stayed for 4 days without internet and phone services. There was not a remote for the Living Room T.V. Drove to office and talked with them about problems. Staff there was really nice. Was told that maintenance would bring remote for T.V. but never did.

Awesome cabin. Loved the pool & sauna. Would stay again. WiFi isn't the best. Goes in & out. Also previous guests left sunflower seeds all over deck and wasn't cleaned. That's why I gave 8 for cleanliness and 9 for amenities.

We didn’t use the dishwasher till check out when saw we process was to put dish’s in the dishwasher. Found out the dishwasher was broken and not even secured. Also the chlorine smells were so strong in the indoor pool, it hurt everyone’s eyes to be in the room, even with the doors open. Other than those the place is amazing!

Amazing property! From the time we walked in we could tell it had been thoroughly, it smelled very clean! The cabin is beautiful, amazing views, the pool was wonderful for our group and we enjoyed time on the balcony and around the firepit. We will defiantly look into renting this property again.
The only opportunity is the fridge has seen better days, broken door shelving made it difficult to get everything in the fridge that we needed for our large group. This had minimal impact on our stay, we had a wonderful time and the cabin is absolutely BEAUTIFUL!!

We loved our stay at Cherokee Hilltop. When we arrived the property was in a fire evacuation zone and the staff at Cabin's USA were so wonderful to put us up at one of their other properties. Cherokee Hilltop was amazing. We loved the views, the amenities, and the proximity to Pigeon Forge. 10/10 would recommend this property and using Cabin's USA to book your stay to the area!

Overall we had a nice stay. Truth be told we didn't spend much time in the cabin as we were vacationing with family and spent most of the days out and about. There were a couple of lightbulbs that were blown out and the fireplace didn't seem to work.

This was my families first cabin experience and we really enjoyed it. Great place

Overall I would highly consider staying here again. The property was in a great location in the heart of Pigeon Forge. The small home was spacious for our family of four, we were comfortable, and had room to spare. My only complaints or annoyances were that there were soooo many breakables, and it made me nervous with my young rambunctious twin boys, but all went well as we were mainly there to sleep. They have zero cleaning supplies, minus a broom and dust pan, paper towels, and dish washing soap. How was I supposed to clean up after meals without any disinfectant or spray bottles with cleaner? Yes I could’ve used hot water and a rag, but that’s not really cleaning in my opinion. So I ended up spending money on cleaning supplies during my stay, not a huge deal, but not what I had expected/anticipated. Overall the home was clean, but for those of us who prefer it to be spotless I would say it wasn’t spotless. Just minor things like dust under the bed and spots on the doors that would take extra time and care to remove, but nothing huge or too concerning. Like I said I would highly consider staying here again. The beds were big and comfortable, the kitchen was nice and was stocked nicely if you desire to cook during your stay. The dining table is small for a family or group larger than four, so it was perfect for us, but something to be mindful of if you have a larger family or group. Overall we enjoyed our trip and stay here.

Excellent location,beds were terrible.cable or satellite didn't work no problems beside that.

We really enjoyed Pookie Bear. Our boys loved just playing on the porch and deck area. There was plenty of seating areas for hanging out with our family. The cabin does not have a hot tub, which was the only complaint the kiddos had lol. The cabin is not super close to the strip so plan for that because it's not easy to "run back". It's secluded but not up any super hard/high drives. Minimal traffic through the neighborhood which was nice. I would definitely book this cabin again.

Heavenly-Rae was wonderful. It was just what we wanted, a cozy quiet place to relax and unwind. The pond with it’s ducks added to the tranquillity. The cabin was clean and had everything we needed. We found the stove wasn’t working and called the office. They were very prompt with sending someone out to repair it,. The repair man found and reconnected a wire that had come loose. This is our second time using Cabins USA. I will use them again, we were pleased with the staff and our cabin.

As always, the cabin was ready and waiting for our group. It was clean and “said welcome” from the moment we opened the door.

Staff was very professional. My wife and I loved the cabin. Thank you!!!!

Upset that fire place was disabled, we understand that it is in April but was getting cold at night and it would of been good to use, Also it was in the description that would be one of the amenities.
One of the pool sticks was messed up but we did call the office and they dropped off one off the next day so thanks for that.

We chose to rent from Cabins USA to celebrate our 30th Wedding Anniversary. We absolutely loved staying at “Our Happy Place”. The cabin is beautiful and has a very welcoming homey feel. There was a grocery store at the bottom of the hill which was very convenient. The cabin is nestled in the woods just far enough off of the main strip that all you hear is nature. The mattress was comfortable but did feel like there was a divot in the middle. This was our first trip to Pigeon Forge and can’t wait to go back!