Cabins USA Availability Search Icon Availability Search Small Icon


Cabins USA Guest Reviews


Overall Rating: 9.36   /   10

1 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it was beautiful and peaceful! We will definitely be back

3 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The pictures are a little misleading , if your looking for an actual cabin in the woods this one is not its actually located on a busy road. The shower is very very small and no coat hangers or closets to hang clothes. The small closet thats available stores a huge Christmas tree and air filters

4 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful spacious place and really had a nice time and would definitely come back again

5 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

6 of 1107 Guest Review

Guest Rating: 7.6
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 1
Cleanliness: 10
Check In: 10
Value: 4
Comfort: 10
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We enjoyed being at the cabin with our family. We were frustrated with the staff. The hot tub did not work, which was a big selling feature for the kids. When we called the Cabins USA staff, there was laughing in the background as we were reporting the problem. It took over 24 hours, and finally a woman showed. She looked at the hot tub and reports the problem with the hot tub was “over her expertise.” We understand that things happen. For the cost, we expected for the amenities to work

7 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/04/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved the cabin will book again several things for attention. Bottom hot tub was not clean needed chemicals the steps going down to bottom of 2nd hot tub 2nd step needs attention ready to break bunk bed room by kitchen had all kinds of trash under beds from previous renters. Bedroom downstairs right across from stairs had hugh pee stain on matress. No potholders in kitchen. That's not a big deal but maybe in comments have renters bring them along with dish towels and dish cloths

8 of 1107 Guest Review

Guest Rating: 8.2
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

9 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful property with a gorgeous view of the mountains. Would definitely stay here again.

11 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Cabin was very nice but the hottub was just nasty and the cleaning of the cabin was a hit and miss. However the issues we had were dealt with quickly. The cabins need to be inspected BEFORE eaxh new arrival so that we didnt have to take the time to deal with things that should have already been done before we arrived.

12 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome cabin on the river front ,we All enjoyed it And definitely Recommend it and book the cabin again ...

13 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I will start with all of the positives. The cabin was very roomy and plenty of space for our group to hang out and sleep. Lots of games to help keep the kids entertained and occupied. Plenty of outdoor areas to sit and enjoy the view. We all agreed that the view was one of the best views that we've had at any cabin that we have stayed in. We enjoyed the theater room. We watched several movies together as a family and thoroughly enjoyed that. We walked around the neighborhood and it is a nice area. There was plenty of parking space available as well. We did not venture into Pigeon Forge but if we wanted to it was not a very far drive.

I do not have a lot of negatives and none of them impacted us that much. However in an attempt to give an honest review there are a few things worth pointing out. There are two bedrooms downstairs on opposite sides of the game room. My wife and I stayed in the one with the king size bed. The toilet in that bathroom needs a new flush valve and flapper/seal. The toilet constantly ran which was slightly annoying. Also in that bedroom you can hear a pretty loud sound that occurs about every 15-20 minutes if I was guessing. Hard to describe the noise and not sure what it is. The closest I can think of to describe it is if a loud garage door was just on the other side of the wall and someone opened it every 15-20 minutes. Made it a little challenging to sleep. We grilled out one night but when we tried to start up the grill we realized the igniter button was not working. Fortunately we had a lighter with us or we would not have been able to use the grill. This may be a bit nit-picky and potentially unrealistic given this is a cabin in the mountains but there were quite a few spider webs on the outside areas and I did see one pretty large spider run across the floor and into the elevator. Having a pest control service come occasionally might be helpful. Lastly, we could not get the elevator to work. We did have to people in their 70's that struggle getting up and down stairs. They were able to manage but having a working elevator would have been very helpful and convenient.

All in all we very much enjoyed our stay and would stay there again.
Company Response:
Thank you for your feedback! We are happy to let you know that the elevator has been repaired and the other maintenance issues have been addressed. Thank you for choosing Soaring Ridge Lodge and Cabins USA; we hope to see you again soon!

14 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and comfy.10 min walk to downtown.definiltely recommend to family and friends

15 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a wonderful stay! It was very clean which is really all we ask for. There were a few minor maintenance issues like a stove burner not working, the jets in tub upstairs not working. Those things just happen not a big deal. The pool table could use a make over and it was not balanced but other than that, Over all we had a fun relaxing trip. I LOVE the express check in and out!

16 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

17 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay in the cabin. The only cons were that the linen in one of our bedrooms were dirty and unclean, cable did not work in one of the bedrooms and bedrooms and two knobs one the kitchen stove were missing.

18 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I just visited for Labor Day weekend and we did not want to return home. Walking into the cabin, it was a homey-like feeling, a level of peace, and tranquility. The cabin was clean, the decor was amazing, and my family and I couldn’t be happier for choosing your company to accommodate our needs. We will definitely be using your company again(this is our third time), and referring your company to others. Thanks so much for a great family vacation.

19 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was even better than pictures,We all had a great time,We book with USA every year, They have an amazing team. See you guys next year

20 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin Absolutely Viewtiful.
One of our best vacations yet.
Easy check in and Easy check out.
Close to Dollywood.
Will definitely be staying again.
Thank you!

21 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

22 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

23 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. It was myself, my boyfriend, my oldest son and his girlfriend. The rooms were the right size, the beds were comfortable. The furniture was perfect. Great idea screening in the back deck. Would love to see more chairs for back porch and front porch. There was only seating for two on each. We used the chairs from the front on the back and made it work. Very well maintained cabin. The cabin is up in the mountain, so I wouldn't recommend it in the winter without a 4 x 4. We had a great time.

24 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The carpet needed to be cleaned, by the carpet being nasty it made it very uncomfortable to be in this unit also the eyes on the stove wee burned out & the inside of the stove made it unbearable to use & the view was amazing

25 of 1107 Guest Review

Guest Rating: 7.1
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was at a very good location, no more than a half an hour to attractions. Road is a little rough. Cabin and property could use a deep cleaning.

26 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was awesome!!!

27 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/05/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As always a great place to be and have fun

28 of 1107 Guest Review

Guest Rating: 9.2
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is a beautiful cabin that it’s close to everything! The only issue I had was the shower curtain was extremely dirty and had mold on it. I decided to wash it myself and the mold still didn’t come off. It just needs to be replaced.

29 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cottage and location loved the porch, very roomy kitchen and livingroom..master bath shower..

30 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin with a few issues but nothing major. The ice machine was slow making ice but we bought ice no biggie. When you get in the hot tub the water falls down on bottom swing. Bring more dishes if you have a big party staying. Overall very comfortable and a great location. I will be visiting this area again.

31 of 1107 Guest Review

Guest Rating: 7.8
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
This was a beautiful location however, the amenities were not up to par for the 3k that we paid on this past holiday weekend.

First, the barbecue grill was disassembled. We called several times and they sent someone up to fix it.

Second, the pool was too cold. By the time someone came to adjust, it was time to check out.

Third, the fire pit and fireplace weren't turned on. They are only turned on on the winter months which should be disclosed when renting. The cabin is lovely and it accommodated our group of ten comfortably. We just wish we could have at least enjoyed the fire pit at night. The staff was very helpful.

Lastly, this is at the top of the hill and if you are afraid of heights, this cabin is not for you. Overall, we got some nice pictures and enjoyed ourselves.

32 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/05/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great customer service. It was just like home away from home.

33 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The lodge was beautiful but needs a little better cleaning .Spider webs are in window and was at front door entrance. WE ALSO Had ants in kitchen and two bathrooms when we got there. Maintenance came right away and the next day pest control came. JUST needs a little TLC.

34 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin , my family and I had a great weekend here. It’s very spacious and comfortable. We would definitely rent again in the future.

35 of 1107 Guest Review

Guest Rating: 7.7
Stayed on 09/04/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Could use a closet in the downstairs bedroom .There was a little bit of an ant problem also the trash should be dumped more often.Great place Great location

36 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It’s a very nice little cabin for a great weekend getaway. Beautiful scenery and a great location. Wish we could of stayed longer.

37 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing that needs to be done is to update the funiture the sophia was worn out and the legs on the pool table was broken other than that I love it and will recommend it to others the parking was a little rough but all in all it was wonderful

38 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was so comfortable to stay in this cabin no neighbor to be disturbed.

39 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

40 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

41 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin itself was very nice. Although just a little off the main strip, it was still secluded and peaceful with little to no road noise.

42 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 09/07/2020
Ratings:
Booking: 9
Staff: 5
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

43 of 1107 Guest Review

Guest Rating: 8.2
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

44 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful cabin and view

45 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely spotless. It was roomy and comfortable. Only bad thing was some of the video games in game room were broken. And the mountain view in pics didn't really match what we had there were 2 giant trees blocking the view. But those are just small things I really didn't worry about. I love the cabin it was super nice.

46 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
I would book with Cabins USA again as the booking & check in process went smoothly however the cabin itself needs some work. When we arrived, the cleaning crew was still cleaning so we had to wait for them to finish. When we got in, we found the AC was not working and it got up to 84 degrees in the cabin. Maintenance showed up reasonably quickly to fix the issue but it took until the next day to get the cabin cooled down. We had a lot of issues with ants in the kitchen which was frustrating. We also found rat droppings in the kitchen, and on day 3, said rat went running across the kitchen floor & disappeared into a hole under the stove. Our favorite part of the cabin was the theater room, we travelled with kids so they loved that. However, on the last day the DVD player quit working which was disappointing. The beds were also not very comfortable. Overall, the cabin was decent and seemed mostly clean but needs some updating and pest control. It’s in a good location & had some decent views. The fire pit was definitely a win as well.

47 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was perfect for our couples getaway. There were a total of 3 couples and I loved that each bedroom was a king suite and had similar amenities. The location was about 3 min off the main Parkway. We were able to easily park 2 trucks and a sedan. My only complaints are 1) there were cobwebs EVERYWHERE, this needs addressed 2)the trash cans outside did not have lids or a cage, so the raccoons left trash all over the deck 3)there should be a small trash can downstairs in the game area where the kitchenette is. Other than that, great cabin. Would stay again.

48 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Could have been a little cleaner. No wi-fi was a minus. Although everything else was good

49 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely gorgeous cabin! My family loved the game room, jetted tub, and Of course the hot tub! The bed in the loft was hard and uncomfortable, but easy to look past as everything else was absolutely PERFECT!!! We will DEFINITELY be back!

50 of 1107 Guest Review

Guest Rating: 7.6
Stayed on 09/07/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 6
Comfort: 8
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
I left a message via text when we checked out and heard nothing back from cabin usa. The Angels Attic was clean and had a nice view (branches could be cut to enhance view). The pros cleanliness and partial view of area was great. cons an infant next door cried for quite sometime that kind of made for an anticlimatic experience in the hot tub. Not sure what was wrong with the infant but parents seemed to just let him/her cry? The oven burners did not work, smoke detector battery was bad (no biggeee there). The one thing that did not get mentioned was the guy from cabins usa weed whacking the grass didnt realize you shut it off when someone is grilling. I noticed grass clippings on the chicken. thank goodness I was outthere when he used the blower just dont think it would have registered to him that we were cooking food?

51 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin, very peaceful, hot tub was great, pool table was awesome. Didn’t get a chance to use the theater but did use the music and that was great. Only complaint really was the floors were super dirty that it would turn tour feet and socks black, and the tub in the upstairs master needs the jets cleaned it had black stuff coming out, other than that loved the cabin.

52 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This cabin was wonderful besides having ants everywhere, the dishwasher was broken and we had a water leak, and couldn’t use the upstairs jacuzzi due to a washcloth being stuck in the drain. Overall would stay again if these problems get fixed

53 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/06/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was great! We had a group of 12 and loved being at this cabin. The rooms were clean and spacious, the living room made for a good meeting area. They had everything we need. I would definitely come back again.

55 of 1107 Guest Review

Guest Rating: 9.2
Stayed on 09/07/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 9
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Two Cubs Den was so cute and was spotless inside. The road going up to it can be a little nerve-wracking but the cabin itself is beautiful! The arcade was a lot of fun and it was a very peaceful getaway.

56 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/08/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had air conditioner problems and the staff made sure it was resolved right away. Great job!

57 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay with you guys. Upon our arrival we noticed the hot tub wasn't working properly. We called and the next morning the guy was here to fix it. We were very impressed with the prompt service you guys give your customers.

58 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/08/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was wonderful I got married there on the balcony the view was great had a great honeymoon there ,we saw the bear everyday we were there so cute ,we had a wonderful stay no complaints at all ,we will go back every year for anniversary now to this cabin ,love it

59 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place would absolutely stay again

60 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The kids had a awesome time and we love everything about it we will definitely be back everything was like the pictures

61 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We had several issues with electric to occur. We would come back from our adventures and the stove, microwave, coffee pot, and clocks would all be blinking and if we lost power. We were only able to use hot tub 1 night and had to keep switching outlets throughout the cabin because they would quit working. The refrigerator also was leaking water and freezing up. We adjusted settings and that didn't make it any better. We actually lost food because of this. We had raccoon to get into the designated trash can several nights and destroy it . We had to go out and purchase a broom because one was not provided to clean this mess up. The raccoon was mighty cute though and fun to watch because he definitely was not bothered by our presence as we tried to get him to leave. I was very happy with the location and the overall appearance of the cabin. We will definitely stay with Cabinsusa in the near future.

PS there were cabins being built around us so not sure if that had something to do with the power issues.

62 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at A Stunning View. The cabin had amazing views and was comfortable for all guests. The only downfalls were the amount of refrigerator space and also The trash receptacles were not large enough to hold all of our trash. The cabin also could use some pot holders!

63 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/05/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Overall a good experience. The cabin is a bit outdated and definitely needs some upgrades. There were a few things that were clogged that we had to fix. Poor lighting in some areas. Definitely didn’t have enough towels for everyone and when we called they told us to just wash them ???? However, location was great other than the VERY steep driveway up.

64 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would definitely stay again I've already recommended it to three people outstanding every bit of what I expected and more the experience was wonderful place clean taking care of everything you could want privacy security security system easy to work I will definitely be coming back

66 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

67 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

68 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/11/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time coming to gatlinburg and the experience was awesome. The only thing can say negative is the directions given were wrong and we were in traffic for at least a hr going backwards. The directions on paper given said right at marathon and it was right at Mapco 2 miles back.. but overall everything else was great

69 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/08/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had a good stay in the cabin. There are a few things that need attention though…

1. The toilet downstairs is very loose on the floor.
2. We never could get the living room light and or fan to work with wall switches. They may have been turned off with the pull chains but we didn’t think we should try to get to them. They were very high.
3. The downstairs shower head and faucets are not assembled correctly. It is very difficult to get them turned off and the center shower control knob leaks more into the tub than gets to the shower head.
4. We only used a few pieces of silverware but when we looked into the dishwasher, the center spray head in the bottom was broken off and appeared to be melted. We washed the silverware by hand.
5. We shot some pool but the table needs quite a bit of repair. Also the rack was broken making it difficult to rack up the balls.
6. Took forever to figure out the TV. Need some type of basic instruction for people unfamiliar with Xfinity and the Sony controller. I finally found the button on the back side of the Sony controller that allowed me to select the proper feed for the cable input. We are used to satellite TV as there is no cable available where we live.
7. The downstairs bedroom TV would never come on for me. The remote may have bad batteries as I didn’t try replacing them but it needs checked. There are MANY remotes in the basket in the living room!
I was an engineer for over 40 years specializing in maintenance reliability and root failure analysis so I see a lot of things that some people may just overlook. But as I said, our stay was good and we enjoyed the area. We really didn’t spend much time in the cabins itself. We did leave a 1000 piece puzzle as a donation for the next renters though.

I do still have an issue with you copying my driver’s license and credit card. I buy lots and lots of items through my company on credit cards and never have I had to do such a thing. I feel very uneasy about this and see no reason for it. I have no way of knowing who has access to these images on your system. I don’t recall you ever doing this in the past stays with your company and we have been using Cabins USA for many years.

Thanks,
Glenn Swaney

70 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The gas grill was very dirty at the bottom & we were unable to use it because of this.

71 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and love this cabin. It is very beautiful and has plenty of amenities in case you just want to stay in. We only suggest a few updates for the upkeep. For instance the pool table was slightly damaged, the master bathroom walls were coming apart and upon arrival there were trash around the cabin outside from the last guest. For the most part , we would return for another visit, especially as a couples retreat... the cabin has 2 balcony’s , master bedroom is huge and private!!!!!!!

72 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

73 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin for a weekend get away! Had a great experience renting a cabin for the first time. It had everything we needed and very close to town. Just don’t forget to pack your shampoo and conditioner. Everything was clean and the bed was comfortable to sleep in. Definitely looking forward to coming back!

74 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

75 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at Big Mack Lodge. It was just as advertised. Very nice and very clean close to town and Dollywood. The staff was very nice, we needed propane gas for grill and they bought it within the hour to us. The only complaint I have is the grill it needs new burners. Thank You for letting us rent your beautiful cabin. Love the cabin and the view. J.W.

76 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an amazing stay at willow brook, absolutely what I wanted.

77 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 4
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
That was a couple of things that I didn’t like when we first got there there wasn’t any tissue, dish detergent Things like that to start off with so make sure you bring all of that. The house wasn’t clean as much as it should’ve been also we didn’t have nothing but one Pool Stick that we had to wait till the night before we leave to get. The rail for the pool was loose as soon as my mom touched it she feel into the pool Several drawers in the kitchen in the bedrooms were broken already the Jacuzzi wouldn’t get hot So that was another thing that we had to wait on maintenance to get there which was the day before we left It Was more but overall I like the scenery I like that it was a pool in the house everything was very close I just hate that I had to call there four times about things that should’ve been done the house should’ve been cleaner than what it was.

78 of 1107 Guest Review

Guest Rating: 7.8
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 6
Would Recommend Property: 9
Guest Comments:
During my stay I experienced a few issues that never got resolved while we were there. 1. The hot tub never got hot, so we could not enjoy that during our stay. 2. The bathroom & bedroom doors did not have any door knobs on them so we had to shower & use the bathroom with the doors open. If you shut the doors you would be locked in, which happened to me twice! I called maintenance to come fix both, hot tub & knobs. They came & he told me he could not fix the knobs and that the hot tub was going to get hot within the next hour or so, it never did. & 3. The shower curtains had mildew on them and needs to be changed! This was my first cabin trip and I did enjoy myself, the indoor pool was great, & clean. Just a few mishaps along the way, I do wish the hot tub was working that’s something we really wanted to enjoy. But, hey hopefully this review changes some things for the next person who books!

79 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The Cabin was really nice. The route to get to the property was unsafe. It should be a sensor or something at each end of the road to allow each vehicle knowledge of knowing someone is on the road. Its not wide enough for two car travel and it has blind spots that can cause serious damage to the family in the car and all that is involved.

80 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing time at "A Peaceful Retreat". The cabin was incredibly clean. Kudoos to the cleaning crew! The kitchen was well stocked and the bed upstairs was very comfortable. We enjoyed so much sitting on the front porch! We would definitely come back and will certainly recommend Cabins USA. Thank you for a wonderful vacation!

81 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a beautiful property and the decor was gorgeous. The views were magnificent!! The kitchen lacked in decent pots and pans and decent size serving pieces, good thing we brought some of our own( we called the office and they delivered us new pots). The pool table had 1 pool stick the rest were broken( called the office and the guy that brought the pots fixed the other pool stick tips.). These 2 problems were complained about by previous folks that rented this property so I was suprised the problem had not been corrected. The dishwasher was completely covered with mold on inside so we did not use it and one burner on stovetop did not work( I reported these to maintenance dept upon departure). Otherwise our family of 7 enjoyed the property and will likely rent it again.

82 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/07/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
amazing grace 2 was well appointed with nice updates and quality of furnishings, although the carpets were in dire need of being cleaned....Parking was horrendous also, there must have been 10-12 cars jammed into small deadend road, people were parking in our driveway.... made for an akward situation, we expected a nice quiet house, but instead ended up with parking overload and confusion.....
Company Response:
Thank you for your review, the parking issues have been taken care of and the resort now has limited the number of cars per home.

83 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin needs new couches, an arcade or video games, more outdoor chairs for balcony. But overall a great place. It's near everything you may need. I would recommend your stay here

84 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

85 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cute cabin! Very clean,. Only complaint is we couldn’t hang up our clothes because there are no hangers. Also no pot holders to use for oven rack. The driveway is no exaggeration! Very step! If you don’t have 4 wheel drive good luck. We do have 4 wheel and had to pull in backwards in order to get out the next day. If you are wanting a Mountain View I would rent from Canins USA but pick Wears Valley location. Already planning our next trip.

86 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

87 of 1107 Guest Review

Guest Rating: 7.7
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin itself is beautiful, however I do have a few complaints.
1. The driveway itself is very steep and has a sharp turn up to the right at the end of it so it’s difficult to see because weeds have grown up on the sides of it so this needs to be trimmed.
2.The hot tub cover was torn up which I know can happen because of bears. I called and reported it because you are liable for damages caused.
3. One of our railings was very loose, so loose that if you leaned in it you could fall off. so I called and reported it and they came out to fix it the next day.
4. We had spiderwebs everywhere in the house which I know can happen over time but these had been there quite awhile by the size of them.
5. When we were trying to clean we couldn’t find a broom either, only a vacuum, so that was a little frustrating.
6. When we went to play pool there was only 1 pool cue. There is another one that someone broke in the past still there.
7. Lastly when we tried to have late night movie nights, we booked for 5 nights, our TV wouldn’t stay connected to the WiFi. Our phones had the same issue as well.

I have used Cabins USA before and have no complaints on the company, the rental itself on this one just really didn’t seem up to their standards of what I’ve rented before. This cabin does have a momma bear and 3 cubs that like to visit around 10-11 every day as well so that was very exciting, just remember if you do see them, they climb! One of the cubs climbed up to the top deck which was a little scary but it just came up to look.

88 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/09/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin was very clean. Kitchen could use more useful items. Would have been better to have a
sleeper sofa in the living room. The A/C quit during our stay, but was repaired the next day.
Side parking is limited to one vehicle and if you park down front there are a lot of steps.
The short hill is very steep.
We always stay with Cabins USA, best value for the money. Probably would not stay in this
cabin again b/c we were traveling with children and not any space for them to get outside.
We had a "bear" sighting outside the entry door on the bank!!!! Enjoyed our stay and close to
everything!!!

89 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/10/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything about the cabin was great. It's close to all the attractions down town for a family trip. Then only issue for me was those steeps hills getting to our cabin otherwise everything else was great. Staff was very attentive and nice.

90 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved It I will be back !

91 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

92 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

93 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/12/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I enjoyed our stay. We will be returning in the future.

94 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thoroughly enjoyed our stay. The cabin had everything we could’ve needed, and the air hockey & pool tables upstairs were a huge hit. Hot tub was great also. Some of the roads were very steep with some sharp curves driving up to it, but it was still close to the main areas of Gatlinburg & Pigeon Forge. Cute cabin, would definitely stay here again.

95 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My group really enjoyed our cabin! It was very clean. There were only a few things i didn’t like and that was the shower liner in one of the bathrooms was dirty at the bottom. I’d suggest those get charged more often. Also, the pool was freezing it would be nice to be able to control the temp. Need to update the couch in the living room and pool table because it’s wobbily and if it’s leaned on the right way it’ll fall and the person renting the cabin will be liable. That’s not totally fair so I’d fix that. Other than that it was a great stay! Very spacious with very comfortable beds. I’d ultimately book this cabin again.

96 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful the area was nice and private. The only complaints I really have is the pump wasn’t working on the pool couldn’t get the TV to work in the movie room and the downstairs bathroom was dirty still had trash in the garbage can and used soap From the people before us .And phone service and Wi-Fi was a little difficult but what do you expect when you’re in the mountains.

97 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin . Will visit again

98 of 1107 Guest Review

Guest Rating: 9.2
Stayed on 09/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very nice cabin. Glad we brought the 4WD truck. Very steep and narrow road to get to the cabin. New couches and microwave were great additions. Beds were very high and hard to get in for us short people. The upper kitchen cabinets are also hard to reach so bring a step stool! The pool table is missing a ball and the air hockey table needs leveled, but they are functional. Hot tub was very relaxing. The worst part was dragging all out stuff up and down 2 flights of steps to get to the main floor from the driveway. I would stay there again.

99 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a very peaceful vacation and enjoyed the whole weekend there.

100 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
So I will say this is the first time I have ever left a review. I really didn’t want to leave a review because I wanted this to be our best kept secret. This castle is amazing!!!! The view is breathtaking day and night. The castle is beautiful inside and out. The drive to the castle can be a little scary. We found it was easier to cut through downtown Gatlinburg instead of using the bypass. The driveway is much smaller than appeared in the picture. Some of the fixtures in the house are falling off and a couple of the showers had no where to put your soap and shampoo. The kitchen does lack the pots and pans to entertain more than a small family.
We were greeted daily by a mama bear and her 3 cubs. They were great entertainment and didn’t cause us any trouble. Just lock your doors and watch your surrounding so you don’t startle them.
The minor things I mentioned above are definitely nothing to worry about when it comes to the beauty and amenities of this castle. We will definitely be returning in the near future. It was by far one of our best trips and we come to the Smokies 4-5 times a year.

101 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed with Cabins USA before and this was the best cabin yet. Beautiful cabin inside and out! Location is great. My dad and husband loved fishing in the river behind the cabin. It was a little hard to get down to the river because of the overgrown weeds, but they managed. Our boys absolutely loved the swim spa! Even the adults enjoyed it late at night with the fireplace going and the river flowing in the background. Bedrooms are spacious and the loft is great for kids. Kitchen was fun to cook in. The only downside is the master bedrooms mattresses. There was a huge dip in the middle. If we could suggest anything..maybe a firepit for the backyard and a nicer grill.. Even with that, we had a fantastic time in this cabin..we highly recommend staying here!

102 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean cabin! The check out process couldn't be simpler. Nice comfy bed and its pretty private for being in the resort. Would definitely recommend!

103 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was very clean and well taken care of. Great directions to the cabin and easy to find. Private and a gorgeous Mountain View. All games worked great. The only issue we had was the hot tub going out the first night we were there and wasn’t able to use it the rest of the stay. Customer service was great and helped to make the situation right. Would book again!

104 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/09/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This cabin was ideal for our girl's trip. The closeness of getting into town was nice but feeling we were out of the bustle was nice. The inside met our needs to have dinner together and spread out afterwards to laugh at our day.

105 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had a great time on our trip. There were some things that could have been different but it didn't negatively affect our overall trip. We felt the place could have been a little cleaner i.e., the kitchen floor was greasy and the cabin was dusty. The game machine did not work, we couldn't get the surround sound to work, the Keurig coffee machine did not work and one of the recliners didn't recline. We called early Saturday afternoon for someone to come clean the pool and remove trash. They weren't able to come until Sunday and we were leaving on Monday so we went to the store and purchased our own net to clean the pool. There should be a net left in the pool house so no one has to bother maintenance. A bear got into the trash on Saturday as well. The cans are regular cans, not the kind designed to keep bears out. Other than that, we had a good time and we go again. The view is amazing but the drive up is scary. The instructions about using the key pad to get in did not match the actual key pad for our cabin so it was a little tricky getting in. There is conflicting information about checking out but we texted the number provided when we left. The kitchen is fully-equipped of course and that is what we needed! Loved the deck, hot tub and sauna and how spacious the place is. Everyone was comfortable. We are thinking of going back next year.

106 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Really needs shades on windows on main floor. Sun was bright and hot coming in windows. More chairs for main floor. With 5 bedrooms you will have several people. Not enough seating.

107 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time and we loved the cabin. The only thing we didn’t care for was the hot tub. It didn’t work at all and my wife was looking forward to the hot tub so that needs to be fixed. Also the bed wasn’t really that comfortable. Overall it was a great cabin and we will do business again with Cabin USA

108 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/13/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our vacation however I did not know that when I booked our cabin that we were connected to another cabin and were literally parking right beside someone. The picture portrayed in the advertisement was a cabin alone and not connected. I thought I was paying for a whole cabin for my family. Also the darts to the dartboard was broke, foosball arm was broke, our ceiling fan in our room almost wabbled off the ceiling and killed us. A blade was missing causing the fan to bust the globe when it was cut on from the light switch. No broom. Most of the blinds were torn off the doors. Other than that it was an okay stay. Just disappointed my kids couldn't play the two games in the cabin and we didn't have the cabin to ourselves. For 600 dollars it should have been better.

109 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

110 of 1107 Guest Review

Guest Rating: 8.1
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 2
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Overall the cabin is great . Really close to the main strip of pigeon forge . The cabin could use some updates most of the furniture is old and worn out . The bed is absolutely horrible ! You might as well sleep on the floor it’s probably more comfortable. The sheets and blankets are stiff and crunch feeling

111 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What an amazing stay... we I’ll most definitely do it again. The kids loved the hot tub. We will most definitely do it again. Thanks

112 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time booking with Cabins USA and I’m very pleased to say it was an amazing experience! It was also my Husband and Daughters first time in a cabin and they loved it! I loved the cabin and all of its accessories. We had everything we needed. I will definitely consider rebooking with Cabins USA in the very near future!

113 of 1107 Guest Review

Guest Rating: 8.3
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 4
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cabins USA was great. On arrival I could not get the key code to work, called and maintenance came and showed me ( I felt like a fool) Haha. The cabin. Which is located wayyyyy out up and down and around hairpin turns. The mattress on the downstairs bed was old and sunk in. But had to watch tv in there because the big screen in living room was so far up over the fireplace I could get comfortable on the sofa. I moved a rocker to the screened in porch from outside porch, very peaceful. Overall not bad.

114 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 09/07/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The cabin was very nice but, not cleaned very well. There was loose detergent under kitchen cabinet. Nice porches, with view of beer bottles and trash all behind cabin.

115 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The location of the cabin was great!! This is the second time I‘ve booked through cabins USA and I’ve been pleased with the booking process and staff each time. However I was disappointed with the cleanliness, the noise from the fan upstairs in the bedroom and the jacuzzi tub. The floors would leave our feet black from just walking on them barefoot and with two small children that’s not acceptable. The fan just makes noise to were you cant sleep with it on and the jacuzzi tub ran for a few minutes then kicked off for a few minutes.

116 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A little dusty but location of the cabin, couldn't expect less
Some lights weren't working
A little narrow of roads with pushy people
Other than that, great view and gorgeous cabin
Very comfy and cozy
Would definitely recommend and book next stay only a bit closer to the bottom

117 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time with our stay. The location was great close to both Gatlinburg and Pigeon Forge. It was definitely worth it and we had a great honeymoon.

118 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The check in time should be earlier than 4pm. You are paying for an entire day in a cabin but cannot get in until the day is half over. Price should reflect the time you get to actually stay in cabin. The cabin was beautiful and we enjoyed our stay. We drove 15 hours straight and just wanted to relax. Unfortunately we couldn’t get in until 4pm.

119 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect. ????

120 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at the cabin! Great location and the perfect cabin for a couples getaway!

121 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was just as the photos showed. Big, comfortable and relaxing! View was amazing! We will definitely book this cabin again!

122 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and quiet. Very relaxing place to sleep and have some family .

123 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Enjoyed our stay. Will definitely be going back soon.

124 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/09/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was only couple miles from the strip. It is a beautiful cabin and just the right size for two people. Hot tub was awesome! Very clean inside. Only complaints: Could have used more utensils as there was only 3 forks and very little cooking utensils. The skillets need replaced and the washing machine needs scrubbed. Got to see squirrels, bunnies, and a groundhog outside the cabin lol! Will rent that cabin again!

125 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is absolutely my favorite place to stay so far!!!! We stayed for our 25th wedding anniversary. The view is truly WOW!!!! It was on a convenient location and an easy drive! We have stayed with CabinsUSA for over 10 years and they have always been great. The only problem was the carpet was filthy with stains so it needed replacing and the cleaning crew missed a few things on the floor on cleaning. Also the WiFi never worked while we were there and the bedroom TV ran only on WiFi so we never could use it. We called and maintenance came out but they never could figure it out. Overall it was a great stay and we will definitely stay again!

126 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I and my 3 1/2-year-old grandson stayed for five days and made the best memories! we all felt very at home as soon as we walked in the door, very peaceful! the road up to the place was a little rough but we made it up in our equinox. The hot tub and the Jacuzzi tub was the highlight of the cabin for my grandson! We enjoyed one day in the smoky mountains playing in the creeks was his favorite part. Then one day we went to the exotic petting zoo he loved that. And the other day we went to tuckaleechee caverns! He loved the cave! We Love the Smokey Mountains!

127 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Smokies View was such a nice cabin to spend our vacation! Easy to find yet amazing views. The staff were extremely receptive to an appliance malfunction that we had and it was fixed within hours. The hot tub could use a little updating but it still gets the job done so no complaints there. I would defiantly book again in the future!

128 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great! Great price and great location. The only thing with the cabin was the wifi wouldn't let you connect to it, but I was ok without wifi, the smell of sulfer smell was bad when leaving down the hill to leave the resort. All and all it was a wonderful stay and a beautiful cabin.

129 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

130 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time utilizing Cabins USA and they did not disappoint us. The process of reservations, checking in and out were easy and thorough. The cabin we chose was just as it was presented. For our visit, it was perfect. The location was quiet, even though it was steep driving to get there, it was well worth the climb. The cabin was thoroughly cleaned and ready for us. When walking through the door we had an instant cozy and comfortable feeling and that lasted throughout our stay. We were very pleased with our choice and would do it again. The only negative we found was we wish there were more chairs on the front and back porch so all four of us could be out there at the same time, instead of separated. Thank you for a memorable vacation.

131 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

132 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

133 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Called 3 times trying to get them to fix the hot tub stayed 5 nights and it never got fixed and the furniture is wore out and uncomfortable i think i should get some type of refund

134 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing missing was a washer and dryer.

135 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

136 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
It was a great cabin but you couldn’t leave after dark due to the roads. With the cabins you need to add more about roads around there. That was the only major problem we had was the roads and the construction trying to drive around that

137 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

138 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Fantastic rental property. It had more then we had hoped for. Plenty of amenities, very clean throughout the property. Nicely located very close to the parkway. We will definitely stay again.

139 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Excellent location to everything that we had planned. Cabin was very clean. The bed was excellent. The only thing that I would change is the kitchen is dark needs another light and the shower is way to small.

140 of 1107 Guest Review

Guest Rating: 7.7
Stayed on 09/15/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Loved they layout and cleanliness. Very conveniently located near main road of Pigeon Forge. However parking for cabin was poor location as extremely high degreed bank and made it difficult to pull out and even get out of vehicle. Could use better spot for parking vehicle. Pool table was decent quality, but not enough room as had to use short stick many times. Still a nice addition to cabin.

141 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Super nice cabin inside and out, we didn't spend a lot of time there other than sleeping but defiantly would stay again. Bed was super comfortable after a long day of cruising and watching cars. Quiet away from the hustle and bustle but also close enough to be in town in a couple of minutes. Iron was broken but didn't really need it anyway.

142 of 1107 Guest Review

Guest Rating: 7.7
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 4
Check Out: 8
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
this was the cleanest cabin i ever have rented from cabins usa, the master bedroom had cobwebs right above the bed on the rafters and through out the house too. we had few issues which maintenance came to fix asap, but the dvd combos did not work and was very disappointed bc it was not reported earlier being broken and owners had to make calls to replace them all in house. this was great location, the creek was just a run off place that if it did not rain you would not hear any water or see any. the beds need to be replaced they were not comfy and flat. this cabin needs to update the pictures were not accurate and need more games in gameroom that works. the parking was horrible just enough space for one car small and no big cars, need better parking space. loved the fact they put in a window ac to keep upstairs cooler at night.

143 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/12/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Let me start by saying I travel to the mountains a few times every year so my expectations were high. (Also this was our 15 year anniversary trip) This is a lovely cabin! The view is AMAZING. The hot tub is truly a 3 seater but you could have 4 in there just a little squished. At every cabin you will find bugs so there was no surprise there were a few here. We were surprised by which bugs we found at the cabin. We were greeted by a Plain Eastern Stripeless Scorpion in our shower and a HUGE Preying Mantis on the screen to the bedroom window (Seriously, nothing to worry about just thought it was unique!) So just be sure you are shaking out your shoes, bedding, towels and all before putting it on your body. The pool table was great and has a window facing the mountains view so that was just really awesome. (several of the sticks were damaged but that happens in rentals) The duel gamers table is a great addition and we loved spending some time playing each other on the old school games. They have a very comfortable deck/porch upstairs (right beside the duel gamers table) which is lovely to sit and have your coffee on and rock in the morning. They have Direct T.V. so you do have some choices for t.v. which was nice. There is NO WIFI so be prepared for that as well, if you need it. The inside jacuzzi tub is not great, wish they had a 2 seater one, it definitely wasn't cleaned as well as the other places in the house. The beds are comfy and there is an Xbox 360 with one game, so bring your own IF you want to play 2 players because there is only 1 game provided and it is a fun 1 player racing game. ALL bedrooms are downstairs and there is no easy access for people who have trouble with staircases unless you go outside and down hill by the firepit and go through the screen door down there. This house is supposed to fit up to 6 ( we only had 2 people) so I will mention that you should bring some disposable silverware as they only had 4 forks in the whole cabin. The water was also shut off the morning we were leaving which I think was poor planning because check out isn't until 11 am and our water was turned off at 8am. So we did not get to wash dishes, clothes or shower the morning of departure. (AGAIN, this is NOT a problem but it SHOULD be listed in the information given about any cabin if that is the procedure with this company/cabin) This cabin is literally just outside of the bustling city, so you can hear the traffic but not see the traffic. It was THE PERFECT location for visiting Pigeon Forge, Gatlinburg and we would gladly stay here again.

144 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Cabin was great we really enjoyed our visit. Not complaining but bed down stairs could really use new mattresses. Feels like your laying in a hole. But we managed. But we really did enjoy cabin it was clean and very cozy.

145 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location is great but you need to put some signs at the bottom of the driveway in order to know which cabin that you are staying in. For a family of 12 they should offer a little more cleaning supplies. As well as be a little more clear on the location and of the amenities.

146 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about this cabin is Excellent. We always stay here everytime we visit the Smoky Mountains.

147 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me & My Husband stayed in “Almost Heaven “ for our 1st year Wedding Anniversary, it was like being in Heaven. This cabin was Amazing!!! It was exactly like the pictures, very clean & comfortable, we will definitely return. The only problem that we had was finding the cabin after we checked in, it was raining & starting to get dark. The main street “Midway Dr,”, that you turn onto to get to the cabins was covered by trees & the name of the property “Arrowhead Resort”wasn’t seen until after you made the turn after finally finding the street to turn on. I think it should be better labeled, more signs to locations of you cabin!!

148 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin is beautiful and very convenient to entertainment in Pigeon Forge. Our only complaint would be there were absolutely no cleaning supplies ie dish liquid, only 1 trash bag, 1 wash and drying rag provided for the kitchen. We have stayed at other cabins that these items were provided. We went to the store and bought those few items. However, they do provide a small box of washing detergent, and a few pods for the dishwasher. The pool and hot tub were nice. Our 3yo great niece loved the pool. Overall, very pleasant and clean.

149 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed the cabin. It was more than what we expected. Very satisfied with the whole process
Next time we book we will use Cabins USA

150 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

151 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

152 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I love coming to this cabin but this visit I was not happy. We had ants, the back 2 stove isles don’t work, my bed sheets has stains on them and the jacuzzi tub knob was off so I couldn’t use the cold water. Other than that I enjoyed the cabin. I still will return again.

153 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue was it seems like the air didn't work well in the bedrooms. It was really hot at night.

154 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying in Little but of fun! We were amazed with how big the cabin was and how clean it was!

155 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 1
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful place! The jacuzzi needs worked on! We could not enjoy it because the temp wasnt hot enough. By the time we got it to the correct temp, it was time to leave. Also the bed upstairs was horrible to sleep on! And you pick up no signal on your phones but it was a good thing for us. Spent more family time together. Great place! They need to upgrade the jacuzzi and the bed! But all in all great place to stay!

156 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice and everything worked as it should. The biggest issue was the leaking roof. It rained pretty significantly our first night into the morning and when I was sitting in the living room that morning there was water dripping from the roof and then running down the beam onto the front wall. As well as the roof near the front door by the side table. I did call maintenance with Cabins USA and was told a work order would be placed. I am not sure if anyone came out while we were there, but it did not rain the next few days. Used bowl to catch water and used towels to wipe up floor and place at bottom of wall. Definitely needs to be addressed as leak was around all the electrical for the TV.

157 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed my stay good location on the river I will return I love Cabin USA

158 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin and will stay there again. The only issue we had was to the room with the jacuzzi and sauna...there was a keypad to enter a code to get in the door, I feel this should be provided at check-in. I called the front desk and the rep searched for the code but couldn't find one so I told her that I would just crawl through the window by the pool table that goes into the jacuzzi room and unlock it from the other side. Other than thar, the rest of our time there was awesome!!

159 of 1107 Guest Review

Guest Rating: 8.1
Stayed on 09/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We have stayed at a lot of your different properties. But this one was our least favorite. There was mouse poop everywhere, and one of the burners on the kitchen stove didn’t work. And we didn’t like being in a resort area. We didn’t realize when we booked the cabin that it was in a resort. We like the private cabins and in Pigeon Forge area where we can have more parking and be closer to everything there.

160 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There was a leak in the faucet. Other than that everything else was great

161 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 7
Would Recommend Property: 9

162 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
It was a very nice cabin and was clean. The roads to it were pretty steep so if you are scared of mountain roads, this is not the cabin for you. The jacuzzi bath in the master bedroom was not working. But overall, a great stay!

163 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love that place and i want to come back ??

164 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay at Hideaway Dreams. The cabin is absolutely beautiful and features all the amenities you could want. It also has a wonderful view of Wears Valley. Even though there are other cabins nearby, it is a quite neighborhood and the gated community really gives a secure feeling. We will certainly keep this cabin in mind for future visits!

165 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful and very clean. The only two opportunities that could be improved is the ice maker in the refrigerator not working well and we did see a few roaches. Other than that, I would honestly stay again.

166 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing. Great location, secluded setting. The only issue we had is the hot tub never got warm enough to use. We could have called someone, but chose not to. We will moat definitely book this cabin again in the future.

167 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/10/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved the house and the view! The only complaint I have is that the house is advertised as 3 king bedrooms, which is one of the reasons we chose this house; however, it has 2 king bedrooms, 1 full bedroom and then 1 double queen bedroom. We would have preferred the 3rd king bedroom as advertised. The view was spectacular! We had a visit from a bobcat on the lower porch our first night and a visit from a bear on the lower porch our second night (if you take children, make sure they know not to open doors or go outside alone). The drive up to the house is much better is you go through the bypass and not up the road behind the Aquarium.

168 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 6
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

169 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/16/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 4
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
Beautiful cabin and view. Great location! Just don’t understand why you can’t get the actual address until 24 before check in.

170 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
1 Amazing Lodge was very spacious and wonderful, my family and I enjoyed our stay. I will recommend Cabin USA and 1Amazing Lodge to anyone

171 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 0
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Rented a unit with pool. Pool water was very cold made numerous calls to report problem and on Friday serviceman came and told me he corrected problem and water should be warmer in about 1 hour. On Saturday called again to report the same problem another serviceman came out and told me he fixed problem. Sunday problem still there, called another service person was going to be sent out. At 2 o’clock the person called and said he would be coming by. Never showed. I rented a unit with a pool to keep my grandchildren and great grandchildren happy and to let them have a good experience and to keep them occupied. I know things can happen but this was a huge disappointment.

172 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay very much. There were some plumbing and maintenance issues with the hot tubs, but the maintenance guys fixed those issues pretty quickly. The house was clean, but it was apparent that it needed some deep cleaning inside and out. There was also a couple of issues with loose deck railings and a broken stair on one of the flights on the back deck. There was a mouse in the house as well. Overall, we were very happy with our stay and the accommodations of the cabin fit our needs perfectly. We hope to stay here again next year.

173 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

174 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5

175 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I only have two complaints; one is the fact that the carpet in the bedroom and the area rug in the living room were nasty. They had so many urine stains that I would not even walk on the floors without shoes. Yes, I understand that it is a pet friendly cabin, I have a Shih Tzu and that is the reason I get a pet friendly cabin. However, I bring stain remover with me so I can clean it up if she has an accident. Thank goodness she did not, but that carpet is horrible. Also, I can't say for sure it was the previous tenant's dog, but there was a blind missing from a living room window. I found it behind the basket beside the tv and it looked as if it had been torn to pieces. I emailed a pic of it. We hung a sheet over the window from the basket beside the tv and with that being said, my second complaint is that after my husband hung the sheet, it looked like it had semen stains on it. I have pics of that as well if you are interested in seeing them. Other than that, everything was perfect. That was the 4th time we have stayed in this cabin. Twice with Cabins USA and twice with Black Bear Lodging.

Thanks,
Tammy

176 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Our stay was great. The cabin was nice, Cameroon fun for kids. Our only complaint was neighbors played really loud music for two days straight - so annoying. Finally called y’all but you did nothing. So paid $1,300 for a few days to get away with some peace and quiet and got to hear very loud rap music for two days. So we won’t stay here again - We’ll getting something more remote or stay with a company that enforces noise hours.

177 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The tv remotes were the wrong remotes so we couldn't watch tv downstairs.

178 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I enjoyed our stay.

179 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything meet our expectations

180 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always love the cabins never had a problem the direction on this one are a little difficult you may want to word different but overall had a great stay

181 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed for two nights during the 2020 Rod Run event. For a cabin off the main strip, it was a fantastic location; very close. As for the cabin itself, we were very happy with it. Most importantly, it was very CLEAN! YEAH!! :-) If you plan on cooking........you'd better bring a frying pan because they don't have one. We struggled with bacon and fried eggs....

We found that the hot tub wasn't heating or jets turning on so I called maintenance, and even with the CRAZY-CRAZY-CRAZY traffic, they managed to get to the cabin and fix it while we were out.

Will be staying here and/or using Cabins USA again!!!!

182 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying at Gray's Place! Let us know if you ever want to sell it!

183 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

184 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin. Comfortable beds. You can hear the neighbors behind you. Need to have a sign by drive with house number and name of cabin for those they arrive in the dark.

185 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My crew and I absolutely loved the cabin, it was spacious, clean and our home away from home. Bear Crossing lives up to its name because we saw bears as soon as we arrived, which was awesome, I will be booking again, we enjoyed our stay!

186 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed my stay. The staff and cabin was amazing! Everything I needed was there, it was clean & there wasn’t a beat missed. I’ll definitely be back !

187 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such a great time and loved being by the fire pit at night! Great place!!!

188 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my son spent 4 nights here, and this property was nothing but amazing!! The view from the master bedroom is amazing, my 12 year old loved the view. The setup of the property is great, lots of space, location was easy to find. We were only 25mins away from the the main attractions. The only issue I had was that the internet wasn't working even the maintenance guy came to try to get it to working and he couldn't, so we only had the main TV to watch not the bedroom TV's...but management made things right for me not being able to have access to what I paid for. Overall this was a great stay and I will definitely be booking for next year...and I'd definitely recommend this property for a nice family getaway!

189 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

190 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

191 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love going through Cabins USA, they are always neat and clean. We will never go through another company other than Cabins USA! Only one issue, there were ants in the kitchen, but other than that everything was perfect!! We will return!!

192 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loveee the cabin n location

193 of 1107 Guest Review

Guest Rating: 8.2
Stayed on 09/18/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Very nice cabin... Exactly as described

194 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
I would have given the property a 10 but if you pay 1500.00 dollars for 5 nights you would think you would have cable. I guess whoever owns the cabin must be from the New York area because they stream it off their internet and the only weather and news you get is from there, also there are only news channels to watch no TV. Also we went there with 3 cars for the rod run when we wanted to clean the cars from the trip there they had a lock on the faucet not good at 300.00 a night. I would rent it again if they put cable in if not wouldn't rent it.

195 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

196 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

197 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/18/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 10
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was exactly as expected. I wish the door code wasn’t such a long number because we had to look it up ever time to get in. And unlocking and locking for the first time was a little tricky. Once inside, everything was nice and clean. My family of 4 had a great time there. As with many side roads in TN, the driveway leading up to the cabin had a sharp curve and was a little steeper than what we are used to in Indiana, but hat was part of the excitement!

198 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

199 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

200 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7

201 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/17/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was wonderful. Everything we had hoped for. Would prefer they amend their easy check in process to avoid security fears. I chose not to submit the information they wanted over the internet so I had to stop at the office on our way. I really would have liked to have used it but it did not affect our stay at all.
Great cabin.

202 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Emerald View has such a spectacular view of the mountains! We hade a extremely good experience with this cabin. The jacuzzi was clean, the beds were comfortable, and the cabin was well stocked with everything you need to cook a good meal for you and your family! I highly recommend this cabin to others for your vacations.

203 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

204 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved our stay at R&R. The cabin was very nice and comfortable. The location is great even though the cabins are crammed all together. Love all the porches! We did have a couple of issues. One being that the dryer was apparently not working before we got there. They had to order a part which left us with no ability to wash and dry clothes which was a bummer. The cabin is great but there needs to be an inspection of light bulbs out, batteries in smoke detectors and there are many things broken. Foosball table has missing parts, pool table sticks are broken, toilet paper holders broken, figurines are broken and when running a hair dryer it trips breakers. The cabin could be so much more if given some TLC!

205 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the entire experience. The location was the best of all the other cabins that we drove past. Gorgeous view! And we were fortunate to already have fire wood cut and laid out for the fire pit.

My loved ones had the best time ever! We will definitely be back with several more friends.

206 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my first time in a the mountains and it was awesome.. I so love the cabin everything was perfect!!! Thanks so much we needed it all....

207 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/18/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 9
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The location is great the cabin itself needs a good cleaning. The TV in one room didn’t work the Refrigerator won’t freeze. Hope you can get these things taken care of. We would love to stay there again if it is cleaned and the things are fixed. The heat/air conditioning didn’t work either. We have stayed with you for several years and want to continue

208 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/17/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the cabin. The only thing I would mention is this cabin is in a small cul-de-sac. Thankful we had enough parking in front of our cabin. However, if you are coming down for a car show there isn’t any enough parking for a trailer or any extra cars.

209 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We chose this cabin for the pool, and we were very pleased with it. We also enjoyed the hot tub, pool table and arcade game. We have no complaints and would definitely rent this cabin again. I will echo what other reviews have said about the pool table, there is not really enough room to play pool in the space, but it served our purposes just fine.

210 of 1107 Guest Review

Guest Rating: 7.9
Stayed on 09/14/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had to move from the Family Gathering cabin to this cabin when we first got to pigeon Forge.The Family Gathering Cabin wasn't covid clean and thats for sure. So we were moved to this cabin. Which it was very clean and nice . We were told it was handicapp accessible, which it had a wheelchair ramp and was very spacious for a qheelchair,but my sons chair wouldn't fit through the bedroom door so we had to transfer from home lift to bed. Outside is definitely a no for.wheelchairs.we had to drive the van up the hill to load my son on flatter ground. We dint want to move again to anymore cabins so we.made do with this one. We waisted a day moving from one cabin to another. We had a great time anyways.im just so disappointed about the first cabin . The supervisor was very nice to us .seems like everything we turned around we were having something to go wrong. Thanks cabin usa for being so nice and helping us out in this situation. Sincerely Vickie

211 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Very nice but property needs can opener..electric and hand can opener does not work. Broom & dustpan would be nice, and a good ironing board.

212 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin is located in a great location. It is close to your major roads in the center of everything. The cabin was extremely clean. Beds were comfortable. It is in need of new living room furniture. Sofa and chair Is worn. There is no support in the seat or back.

213 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Everything was great except hot tub.When I arrived the hot tub temperature was 73°.I emailed & was told to give it time heat up because it's drained after each guest.Sunday I emailed again because temperature was the same so they sent a technician who drained it again to replace a heating element. I emailed Monday about temperature but didn't receive a response. So we left Wednesday without ever getting to use hot tub but that was one of the main things I was looking to do.

214 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The 7 is because the one jacuzzi didn't work, but other than that we enjoyed every moment. We'll definitely be returning soon!! Thank you so much!

215 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Usually don’t give all tens but we really enjoyed our stay very much ,,thanks

216 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

217 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/20/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

218 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

219 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Best cabin we've ever stayed in. The most important things are all covered in the property description and photos, but I'll share some additional items we didn't see covered. 1)TVs were all connected to DirectTV so live TV was readily available. TVs were also setup for Netflix. We connected to our own accounts and deleted them when we left. 2) One complaint we've had at other cabins was that linens and pillows were limited. We had plenty of towels to get through a couple of days without doing laundry. Also, there were extra pillows and blankets stored in dresser drawers. 3) Driving to the cabin was pretty easy for this flatlander. I've stayed at other cabins where getting to the cabin was terrifying. 4) While we had a few neighbors, we felt pretty isolated but were 20 minutes from the park, Gatlinburg and Pigeon Forge. 5) The gas grill doesn't have a lid. It worked fine, but I wish I had brought aluminum foil to cover things.

220 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was in a great location and very spacious. However when we arrived it had a strong Pot and cigarette smell throughout the house. The bathtubs hadn’t been cleaned very well and the light in the kitchen was not working which made it difficult to see when cooking. This particular property didn’t have WIFI and that is my fault for not checking closer. There were stains on one of the comforters downstairs also. The Staff was very friendly and helpful to resolve any of the issues that they could fix. We have used Cabins USA in the past and never had these issues. I am taking this as an isolated incident as we all know some times “Things Happen”. The property itself is good just needs a little TLC to be great. Will definitely be using Cabins USA in the future.

221 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/19/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We have stayed at the river cabin numerous times before down through the years one of our favorite spots. Would have given it a 10 all across the board except for the trouble with the hot tub and the land line being disconnected, had it not been for the lack of internet. This is a critical component at this time and with cell service from Verizon spotty at best in this area even more critical. We had to drive to town in search of internet for our phones, which we came down to get away from. It is good to get away but with everything inter connected now it is also critical that we stay connected just the same.

222 of 1107 Guest Review

Guest Rating: 7.4
Stayed on 09/20/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 5
Comfort: 7
Check Out: 9
Amenities: 7
Location: 4
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
There were very large ants In the kitchen. Lots of trash outside. The beds were all comfortable. The location was a little dangerous to get to. While it was wonderful that it was pet friendly there was a bit of damage from other pets and no where to really walk them to do their business. None of the DVD players in the entire house would work. It was manageable for the about of time we were there. The kids loved the pool table and hot tub

223 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is in a great location, literally less than 5 mins from Gatlinburg strip. The only thing that i wish was better would be the view, besides that, it’s perfect. It has a nice hot tub on the back screened it porch that makes for relaxing evenings.

224 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Sugar Bear has a great view of the mountains. I would strongly recommend this as one of the cabins to stay for a group of 6-9.

225 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay and would definitely want to stay at Snuggled Inn again. I did want to mention the hot tub did have a leak which caused the water level to go down pretty good and wanted someone to be aware. Enjoyed our vacation!

226 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was more than I expected. I enjoyed everything especially the fireplace and hot tub!
This was my second time renting from USA cabins and never been disappointed.

227 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in this cabin at least 5 times. Location is perfect for us. Great cabin for a couple. The cabin has always been clean and provides some goodies.

228 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 3
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The only thing I didn't like was the check in process. It could of went smoother. I chose express check in but still had to stop by the office to check in. The guy working at the cabin was able to email the check in instructions right away after two failed attempts over the phone to get the email ealier in the day so I could just right to the cabin upon arrival. The cabin was clean except for a piece of candy on the floor with hair stuck to it under the living room table. I would stay here again.

229 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall we enjoyed our stay at Bearadise, only complaints would be the dvd player did not work, the microwave where the time shown there was a squashed spider, and a few bugs in the bottom of the fridge door. Jacuzzi was nice and we loved the fact it had a pool table!

230 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/20/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a great vacation, a great cabin and a great view! Our group consisted of twelve people: seven adults, three teenagers and two children. Our vacation was a celebration of the return of our deployed soldier. The cabin offered everything we could ask for to make our stay comfortable and memorable. The cabin was clean and very spacious. We took advantage of all the cabin provided. During our stay, we watched movies in the theater room, we played all of the games in the game room, we used both hot tubs and we even grilled steaks on our last night. The kitchen was well-stocked and there was plenty of extra bedding. We felt bad leaving so much trash inside the cabin because the trash cans outside were filled after our first night. Our only complaint was that the elevator did not work. We would definitely recommend this cabin to others.

231 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

232 of 1107 Guest Review

Guest Rating: 8.4
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
I’ll start by saying we stay with Cabins USA every September. We are generally pleased with our stays. We had a great time this year with our family. We had 8 adults and plenty of room for everyone.

However, there were a few things that were a little disappointing. There wasn’t an air hockey table as pictured, but no biggie. The beds are comfortable, but very noisy every time you move. Batteries were dead or missing from several remotes. The main level bedroom had no lightbulbs in the ceiling fan and it was very dark. We had to go out and purchase batteries and lightbulbs.

The comforters and decorative pillows needed to be washed. We just pulled all that off and used our own blankets. Sheets were good and clean though.

We stayed 8 nights and always bring our clothes hanging. All the closets in the bedrooms were locked except one and it was filled with junk. We had to buy over the door hangers to hang our clothing on.

I’m generally not one to complain, but these were some inconveniences to us this time.

We still had a wonderful vacation! We will stay with cabins USA again. They have the best rates!

233 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin I will say that the drive up the mountain is steep but pretty once you are at the top the cabin was not very clean when we got there. We found a knife and dirty dishes laying around. Other than that our stay was great! We would stay again.

234 of 1107 Guest Review

Guest Rating: 7.9
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Overall, we had a very nice stay. The cabin was cozy and perfect for just the two of us. We were disappointed with the driveway. We have a small car and on the one rainy day, it was a little tricky getting up it. The cabin next it, is not attractive and have very loud dogs, that barked non-stop which was very annoying and the residents there were loud as well. We had hoped for some nice, peaceful evenings on the porch but we did not end up using the porch because of the permanent residences around. We ended up with one of their cats hiding in the underneath of our car. The bbq grill was not as pictured on the porch. It is a little one off the driveway, which was rusty and difficult to use. There was trash on the ground around the cabin which made it unappealing. When we arrived there was a dirty towel hanging out of the washer. The hot tub was amazing and the back deck was wonderful, other than it faces the road. We had a nice stay and will use Cabins USA again, but will probably find a different location in the future.

235 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

236 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love Cabins USA thank you for the easy process to book online and the courteous people working to answer any questions you may have this is our second time booking through Cabin USA and will definitely book again in the future thank you and have a bless day ???? ????

237 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

238 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this cabin. Just needs a couple things addressed. #1.The upstairs bathroom commode would not cut off. Water would continue to run. (water bill has to be outrageous and it’s also wasteful) We reported this when we stayed back in May of this year. #2. Only 1 eye works out of 4 on the stove in kitchen. We have absolutely no complaints and will stay here again. We just feel it important to fix these couple things.
This cabin is so family friendly and I highly recommend it to anyone.

239 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/22/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the Cabin, Staff Very Friendly, Relaxing, Great View. Would Strongly Recommend 4 Wheel Drive.

240 of 1107 Guest Review

Guest Rating: 9.2
Stayed on 09/18/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin!! The smallest bedroom could use a new mattress though, it sinks in the middle. Very clean, very nice! Check in and check out was extremely easy. Will be back again!

241 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/20/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

242 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We were very hot in the cabin and were unable to lower the temperature below 69 degrees. We did turn on the fans but woke up very hot each night. Not sure if you restrict guest to be able to lower it or not.

243 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Coffee maker needs to be replaced,

244 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/24/2020
Ratings:
Booking: 5
Staff: 7
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
I would love to stay here again. The bed was comfortable. It was private and had a very good view of the mountains. The wrap-around deck was awesome. The value was good for the cabin that we rented. Although we were delayed in getting in our cabin it was clean. And the amenities were awesome. Would recommend this cabin to others

245 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue was with a newer lock and some confusion with our entry code at check in. I got one email a day before we arrived (I did Express check in) that had a key code. The next day (day of arrival) I got an email that said to call when we got there to get the key code for entry. When we arrived, I tried the code I had received the day before and it did not work. I called and it took probably 20 minutes on the phone to get the proper key code. So maybe just better coordination on the key code would be useful and how you communicate that to the customer. But other than that we really enjoyed our stay!

246 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved our cabin cozy and comfortable, the only thing I would of changed is the furniture needs updated not comfortable I loved the porch and the pine for fishing will be using USA cabins again ! We had a great vacation!

247 of 1107 Guest Review

Guest Rating: 7.5
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 1
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The on line pre check in did not go well until I did it from my phone. It was not clear what information was missing. The cabin was clean, BUT the sofa was nasty dirty. We did not even sit on it! The view that was mentioned in the booking was misleading as well. We did appreciate our stay, but would probably ask more questions before booking again.

248 of 1107 Guest Review

Guest Rating: 7.4
Stayed on 09/22/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was a great little cabin. Nice a relaxing. Wasn't too far from downtown. The road up to the cabin is full of pot holes I would suggest get fixed or drive an suv. Google directions will take you up to the road but it is a one way loop so just review the directions before departure.

249 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/20/2020
Ratings:
Booking: 7
Staff: 9
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

250 of 1107 Guest Review

Guest Rating: 8.1
Stayed on 09/21/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

251 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The view and the hot tub were awesome! The carpet downstairs needed to be swept. Also the spiderwebs on the decks and windows, inside and outside need to be swept off. The beds were not comfortable. We did enjoyed our stay and will use Cabins USA again for our TN vacation. Really like the express check-in and out.

252 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just want to say that from checkin to checkout our vacation was just great. The condo was very nice and clean good job. The unit exceeded our expectations.great location and had a nice view from the porch. We would not hesitate to rent this unit again. Thank you

253 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall great stay, when we arrived the tv in the theater room HD ports didn’t work. You guys sent someone out ASAP and replaced the tv. That was huge and showed great customer service. One complaint we only had was they were a few roaches in the cabin mainly babies/small roaches in the kitchen and tubs. Other than that the cabin was great and we defiantly will rent again.

254 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have been to the mountains 3 times and by far this trip was my absolute favorite. The cabin was amazing, very clean, comfortable, and the views was spectacular. Check in and check out was easy breezy.
The location of the cabin was close to all the attraction, restaurants, and shopping. I definitely will recommend USA Cabins to my friends and family.

255 of 1107 Guest Review

Guest Rating: 9.2
Stayed on 09/23/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

256 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Men had the Pool Table
The Female didn't have any games to
Play with.
On the ad online when i pulled up the
River Chase Home it showed a air hockey
But it wasn't there. So we just watch them shoot
Pool. You need more games so the ladies will have
Games to play too.

257 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 09/23/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 5
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7

258 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family enjoyed Quiet Oak we were able to accommodate everyone. The staff assisted us when immediately with. The cabin was clean and easy to find. Close proximity to attractions and local stores.

259 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would have to agree with one of the previous guest regarding cleaning up. You pay a cleaning fee, so I’m not sure why we still have to do the cleaning.

260 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/25/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Everything was really well the only problem we had was when we turned on all the jets the temperature would drop to 89 and if wasn’t very hot. If we just kept it on the lower setting it warmed up to 102! The cabin over all was a very nice and peaceful place !

261 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

262 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/20/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabins USA were fantastic in helping me reschedule my original date in May. Had to change due to Covid 19. Have stayed at Rays Inn 3 times because of its location, accessibility to everywhere, and such a great value. Def will again

263 of 1107 Guest Review

Guest Rating: 8.3
Stayed on 09/23/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Because of the Covid the house was not clean at all nothing was mopped, swept, there was a very bad smell in laundry room, spiderwebbed everywhere. But the cabin was awesome plenty of space. Some tv wasn’t working, fireplace in bedroom wasn’t working, some tv wasn’t working. Please housekeeping is important

264 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved staying in this cute and cozy cabin!! One of the best weekend getaways I've had!! Would recommend having 4-wheel drive to get up the hill to the house as it is pretty steep.

265 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay! Will be booking the cabin again.

266 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely beautiful cabin!!! Having the river right outside our cabin was so peaceful and relaxing! We will definitely be back!!

267 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful and listening to the river was an added bonus. Would definitely stay here again.

268 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 09/25/2020
Ratings:
Booking: 7
Staff: 7
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 8
Check Out: 7
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For the most part Majestic Peace is a Great Property with awesome views!!! A few light switches in/outside did not work, we had to call maintenance to fix the pool and lights, a few broken shutters, and the water quality when running the faucet or taking a shower is not strong at all. A few showerheads in the master bath did not work, but overall a great time! *****Highlight: We saw a Bear In the front Yard :-) *****

269 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My husband and I booked sweet seclusion for our anniversary weekend. Cabin was cozy. No coffee maker, which made me sad since you are miles away from restaurants or anything. The fireplace in the living room didn’t work. One lamp in our bedroom didn’t work. Comforter in one bedroom was stained, that’s why I didn’t rate cleanliness high. Beds being clean is my pet peeve. Other than that, we really enjoyed our stay.

270 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/23/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 4
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
This cabin had a lot of issues... No covers in the whole cabin! Bugs were really bad had to get maintenance to come spray! Plumbing was bad on the 3rd floor call maintenance again! Leak on the 1st floor call maintenance again! Last but no least the parking really sucked for this cabin our neighbors had to park on the back side of our cabin so we really couldn’t enjoy or grill on that side!

271 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was beautiful. The beds were horrible and very uncomfortable. The driveways up to the cabin were so steep that you had to be going Fast to get up the hill. If it’s raining you couldn’t get up the driveway it was so slick your tires would just spin on the pavement. So we had to park in the road. The stairs to the cabin have nails sticking up and the banister is not secure. But we made the beat of it and had a great time.

272 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/24/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

273 of 1107 Guest Review

Guest Rating: 5.3
Stayed on 09/24/2020
Ratings:
Booking: 6
Staff: 3
Cleanliness: 0
Check In: 10
Value: 0
Comfort: 0
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Gatehouse 505 has so many problems with it the carpet was dirty the walls was dirty the bathroom doors was filthy and tissue holder was filthy the light fixture was broken the hot tub was broken I was dissatisfied about the whole stay I have stayed at USA cabins before and there were clean and excellent this was the first and by the way the bed was awful the linen on the bed pee stain on it we had to go out and buy linen and Lysol everything down

274 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This cabin was very clean and nice inside. The worst thing about the cabin is the driveway. I don't know if we will stay in this one again but I would stay in the one beside it, since it is easier to get in and out.

275 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My sisters and I loved it here.We was on the stripe and we did mostly walk everywhere. I didn't expect for the experience to be as it was.But I promise you it was a memorable moment. Thank you for everything,and I promise I will be back.

276 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 09/25/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I love staying with you guys an as always i will be back

277 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was nice. The pictures need to be updated, they do not accurately portray the cabin as it looks today. Also, the shower is very small and tight. Other than that we thoroughly enjoyed our stay and will look to stay with Cabins USA in the future.

278 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We will definitely be back! Very pleased with everything! Great staff, awesome cabin!

279 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is our second year using cabins USA , they’re express check in/out is fantastic and they’ve been a reliable company. This year we booked based on the view an amenities (games / entertainment) as we planned to spend our time at the cabin. Over all we were pleased with the cabin and had a good time , here’s a breakdown of our experience:
Location: the view is killer , very impressive! The floor to ceiling windows on the second floor are beyond amazing!! The roads to the cabin can be steep but they are wide and well established, we had no issues and it was 10 minutes from all activities.
Cleanliness: the wood/tile floors were spotless however the area rugs had obviously not been vacuumed, they were visibly dirty. The kitchen appliances were spotless, our 2 slight problems were ants all over the kitchen sink/counter and a really bad smell from the lower cabinets where the pots and pans are stored. The bathrooms, whirlpool tub were spotless, very impressed!
Amenities: we were disappointed with the grill, it’s outside , a flight of stairs away from the door and on a steep grade and this made it unusable to us , we wished they had a grill on the lower or upper deck as we planned to grill out but couldn’t . The tvs on both levels were upgraded versus the pictures so we were happy with that, however the remote batteries were dead when we arrived ( luckily we packed some) and we were really disappointed that you could only get cable/Netflix/ prime on the living room tv, not in the bedroom or upstairs. The downstairs bed was too soft an noisy even when just rolling over , the upstairs bed was very uncomfortable and so noisy when sitting up/rolling over . The whirlpool tub was AMAZING! Clean and functional, large and a huge plus! The upstairs shower was fine but with no lights near the shower , your basically in the dark , also you have to be careful with the hot water as it will scold you if your not careful. The hot tub was showing it’s age, it seemed run down but it worked and we still enjoyed it a lot ! The games were important to us so we were disappointed that the air hockey was basically unusable and the fooseball table had no pockets for the ball to go when you scored so every time you would have to Stop and chase the ball. The pool table was great and we never used the arcade. There are blinds upStairs now versus the pictures so that was also a plus !
Overall we had an amazing time with minor issues and the view/property/amenities made this an awesome place to stay , we were very happy with our whole stay !!

280 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I enjoyed the cabin, it was very spacious for the 2 of us. Like everyone else said the driveway is super steep, and if you're looking for a view, this one does not have a great view, it is mostly trees. It did feel secluded, which was nice but it was also a super easy drive to get to Pigeon Forge which we liked. The TV in the living room didn't work when we got there, I called and they had someone there at 9 the next morning and it was fixed. It does need more lights on the porch I feel like, I fell going up the stairs one night when it was dark and rainy. But overall it was a nice place to stay, and we would probably stay there again!

281 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay there and I most definitely will be back. I will highly recommend my family and friends for this. Thanks again for making my stay comfortable and relaxing.

282 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just thought there was a full size pool table and when we went to get into hot tub there were bbs in it. But over all great.

283 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and we enjoyed the hot tub game room and movie room since it poured rain the two days we were there. The short drive to Pigeon Forge was great. The only issue we had was the gas grill needs to be replaced. It worked fine the first day but could not get it to work after that. Great place to rent and plenty of room for larger groups.

284 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

285 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/24/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 8
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Our view was exquisite. The cabin was well worth the cost and my friends and I had an amazing weekend away from our kids and responsibilities. I definitely do think that there needs to be more warnings about looking out for bears. We had one almost come up on us... we had to drop everything we had while it went through our luggage ????.

286 of 1107 Guest Review

Guest Rating: 8.3
Stayed on 09/23/2020
Ratings:
Booking: 6
Staff: 7
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

287 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/25/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

288 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/22/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
They need to update some things inside the house. The bathrooms need some TLC also. The movie room stinks really bad I guess were people have spilled stuff on the carpet. The refrigerator downstairs don’t work. The blinds in the house need to be replaced.

289 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A FieldStone Lodge was perfect for my family trip to Pigeon Forge. The cabin was secluded yet close enough to the main strip that we did not have to travel far when we needed to run out. The rooms were nice and spacious and allowed everyone plenty of space. THe kitchen was equipped with everything we needed to cook and grill during our stay. The trash bin was easy located outside locked in a bin so no wild creatures could get inside. There were plenty of towels and extra comforters were accessible in the linen closet in the main bathroom.

The only issue truly was the Roku that would just time out during a show.

Otherwise everyone enjoyed the stay and the check out process was easy.

290 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and location were beautiful! The staff was friendly when I called for assistance. The only negative thing I can say is, the housekeeping could have been better! The floors were not swept/vacuumed, the blinds were dirty and dusty, there was gunk stuck to the side of the refrigerator and dried toothpaste on the walls in both bathrooms. Other than that, it was a great stay and I look forward to going back!!

291 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/22/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 3
Would Recommend Company: 10
Would Recommend Property: 10

292 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 09/24/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Hand rail was broken. Incline was to steep for someone with hip and knee problems. Not informed about steep incline. Will not be recommending to friends. We will not be renting this cabin again due to problems getting in and down to cabin.

293 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great place to stay and beautiful view. I just like to be a little closer to the downtown area. But then I wouldn’t have the view!

294 of 1107 Guest Review

Guest Rating: 7.5
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin need some updates , the dishwasher does not work. Need a bigger hot water tank, water gets cold after a few showers. The lock on front door needs to be repaired, we had to use the side door and leave it unlocked. The shower curtains in upstairs bathroom has mold growing on it . The furniture in game room needs replacing along with the rug. The rug is dirty with spots all over it. Need a garbage can with lock on it for bears. They strolled trash on yard, so we had to keep the garbage in cabin until we left. The steps in yard need more rocks applied someone is going to get hurt trying to come up at night. Carry a flash light for the stairs at night , so no one trips on stairs.
Make sure to wash your dishes before use especially the silverware. Cabin in good location just needs some attention.
I use Cabinsusa twice out year every year, this is the worst kept cabin I have stayed in.
I will be back in December and hope I am not disappointed with my next stay.

295 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved this cabin! It was spacious, provided us all with privacy and lovely king suites. The view was amazing, staff was helpful and cabin was really clean! Would recommend .

296 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will be back to this cabin from here on out!! This was where i got married and it was amazing . Thank you all so much for the OUTSTANDING services.

297 of 1107 Guest Review

Guest Rating: 8.7
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My visit to Pool N Around was beautiful and relaxing. The customer service from Cabins USA was amazing. The only small issues I had was that the water came out brown if using all hot water and I had to clean a little corrosion off of the shower heads but over all it was the best vacation ever. I will be back and I will be recommending to others. Thank you Cabins USA.

298 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/24/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Unfortunately one of the beds was broken, luckily we didn't need it. There were no dish towels or wash cloths so we purchased our own. The tub in the master bathroom was stopped up. We spent a lot of time in the game room which was nice. The view was gorgeous, and there was nothing so bad that we would not return. Thank you.

299 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was everything. The climb to it was a monster but we all had a laugh with the stories so it was great! Would definitely book again or something bigger if you guys have it around the same setup so we can invite more people.

300 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great and in a good spot. It was clean and in good shape when we arrived. Only issue was the hot tub hadn't been cleaned and there was no bromine in it and the filter smelled like well water but not that big of a deal. I did notice a few light bulbs out but didn't bother me. Overall great stay we definitely enjoyed and would love to stay there again

301 of 1107 Guest Review

Guest Rating: 7.8
Stayed on 09/20/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin is in need of maintenance. The shower/tub downstairs doesn’t drain no matter how many times you plunged it. The sliding glass doors don’t open without some force and the screens are patched with duct tape. The grill is rusted out and only two burners work. The kitchen has no pot holders and no backing sheets. We spent a week and not once did someone come by and pick up the trash. You are in need of bear proof trash holders. We had a bear come every night and rip through the trash cans and we spent the mornings picking up the mess. The back deck is in need of replacement before someone gets hurt. It is seriously rickety.

302 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Needs a little TLC on some items like toielt handles and shower valves. Very nice little cabin and comfy

303 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

304 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Rented as a mini honeymoon stay! Perfect for a couple or a couple with a child. We had our 3 year old son and it worked perfect. Cabin was very quaint and easy to find. I could see why some would say it’s hard to see road at night but we didn’t seem to have an issue! Had everything you would need on vacation and the hot tub was very clean. No complaints on our end and we hope to book this one again in the future! Staff was courteous and the check in/out was very easy. Very close to everything in Pigeon Forge/Gatlinburg!

305 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

306 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

307 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful! Theater area and games were a hit. Hot tub was unplugged when we got there for some reason so we had to call maintenance because we couldn't get it to heat up. That's when I noticed the screen was off on the door wall and even one of the closet doors was off the hinges. Those 2 things weren't a big deal but I didn't want to be responsible for it. It was close enough to everything yet the views were unobstructed from other cabins. Each king bed had it's own level and the bunk beds are full if not queen size beds!!! .
Great Cabin highly recommend.

308 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/21/2020
Ratings:
Booking: 5
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was wonderful. We had 7 adults and a baby and had plenty of room. The cabin was extremely clean and had plenty of towels etc. The large opening outside behind the cabin has a fireplace and we enjoyed it very much. Cabins USA was great to work with. We had to call them for the WiFi password and they helped us right away.

309 of 1107 Guest Review

Guest Rating: 7.4
Stayed on 09/21/2020
Ratings:
Booking: 7
Staff: 7
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 7
Check Out: 7
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Simply beautiful property with plenty of room for kids and grandkids to spread out. Parking was very convenient, unlike other cabins rented in the past. The jukebox was unique and played almost constantly while we were playing pool or relaxing. The only suggestion I would recommend would be to provide instructions for the appliances. My frustration with the dryer was a joke with my family. I would definitely rent this cabin again, love Wears Valley area.

310 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my first time going to the cabins and when I tell you I had an amazing time I’m so planning my next trip there to have a longer stay I can wait to come back there to visit thank you so much for the great experience

311 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our second stay at the Foxes Den. We weren't disappointed. Had some issues with the the TV remote and the gas grill had no propane in the tank, but we called maintenance and they were there within an hour to fix the issues. It is convenient to the Parkway and easily accessible. Would recommend Cabins USA and the Foxes Den to everyone.

312 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

313 of 1107 Guest Review

Guest Rating: 8.2
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 4
Location: 4
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very difficult to find.directions said when u get to light at top of hill take sharp left there was no red light stop sign at 3 corners.took is over an hour to find it after getting directions from someone who lived near there.cabin was very nice had no internet connection and we had no phone connections. Dishwasher didn't work nor ice machine.all was good enjoyed the stay.

314 of 1107 Guest Review

Guest Rating: 7.9
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin and location were great. The check in process was convenient and simple. We however called in about the hot tub that never worked and a toilet upstairs that wouldn’t flush. Maintenance answered and said they would send someone over, no one ever came. The refrigerator had an awful deadly smell. Very disappointed that we didn’t use the hot tub.

315 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

316 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view! This is the place to be! I loved everything about this house/location. My family and I will be coming back here for years to come!

317 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

318 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall we loved staying at this cabin. There were a few things that I would like to mention that should be improved. I will start with the good things first. The view is absolutely amazing!!!!! The cabin was very comfy but the lighting in the bedrooms is bad, especially in the Master bedroom. I was really disappointed that there is no light near the hot tub, at night it gets really dark out there so if you want to get in the hot tub you will need to do it during the day or be out there in the dark. The tvs worked fine but we could not get the surround sound in the living room to work. The master bedroom bathroom also has a weird sewage smell in the area where the toilet is. There is also no net for the swimming pool so my husband had to get in clean the pool by himself. I noticed that was included the last review so I found it odd that no one took the time to correct that issue. The owners of this cabin should also consider getting a gate for the trash cans to keep bears out. We had 2 encounters with bears because of the trash. Other than what I mentioned above our stay was great and we will definitely book this cabin again if the things mentioned are fixed.

319 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Then jacuzzi jets in the room on the left upstairs did not work. Everything else was Amazing!

320 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin, MTN dreams, has a perfect location! The past reviews said the hot tub didn't work, which was the case when we got there - it would only heat to 90 degrees. So, I called CabinsUSA and had a work order put in and it was fixed the next day! The bed definitely needs attention - it almost wraps you up like a burrito and has no support. Our backs hurt week we left after staying for a week, Would definitely stay here again if the mattress situation was fixed.

321 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our group really enjoyed this cabin. Everything was clean, nicely decorated and comfortable. The pool is right in your back door. The upper deck is a fabulous place to sit with your mug of hot cocoa and watch the sun rise. It is in a resort setting right off Wears Valley Road. You cant get much closer to the Patkway. It is not secluded but we enjoyed seeing other vacationers and waving to them. It was not ever noisy or disrupting. We had a very relaxing and beautiful stay. Cabins USA has been our go to company for twelve years now. We do not use anyone else. See you in the spring! The Loyal Family

322 of 1107 Guest Review

Guest Rating: 8.2
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 5
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Great place to stay with the family.... it’s not secluded though.... and was hoping to have place for camp fire... atleast I missed reading about it. This will be a great place if this was a little more secluded. Good overall!!!

323 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Over all, the whole experience and vacation was awesome. The cabin itself was pretty good. I would recommend maybe doing a few updates though. Wasn’t quite sure why there was one bedroom but two bathrooms. And the second bathroom/tub being on the second floor with only a pool table, clinch, and small tv. But it was still great. Maybe upgrade to bigger televisions in the bedroom and upstairs. They were kind of small for the area of the rooms. And bigger tub in the main bathroom. It was small for the size of the room. Had a different experience when first reaching the cabin. Cable lines were down across the road. Wasn’t sure if we could cross but did. They were fixed the next day though. Just kinda creepy when we first approached them. But yes, overall it was a great experience and loved the cabin feel in the mountains. Tons to do in the near by towns. I’d definitely recommend staying with them again.

324 of 1107 Guest Review

Guest Rating: 7.3
Stayed on 09/28/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 8
Check Out: 0
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Short on supplies. Screen off of door on hot tub level. Curtain down stairs had blood on them. Boom box did not work for CDs. Carpet on stairs were very dirty. Beautiful cabin. Nice drive, easy access. Did not check out, because we had to move to a new cabin.

325 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

326 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay! The roads are wide enough for cars to pass each other with no problem. No lights at night on the road. The problems we had in the cabin were: not enough garbage bags (was told that's all we get. We went to get our own), paper towels (only get the one cheap roll), no mop to mop up water on the floor, grill didn't work but they came and fixed it, dishwasher had mold in it (they came to fix it. Still didn't use it cause of he mold smell) and NO LIGHT by the jacuzzi. We non maintenance could figure out how to turn the lights on for the jacuzzi. There are spot lights hooked to the outside of the garage but no switch to turn them on! We turn on the lights to the garage to have a little light by the jacuzzi at night. Overall it's a great cabin with great view!

327 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

328 of 1107 Guest Review

Guest Rating: 8.3
Stayed on 09/24/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Could use more kitchen supplies.

329 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/27/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 7
Would Recommend Property: 8

330 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything perfect, except the some problems with parking lot, because we have to share with other neighbors, and they don't really want.
Cabin is clean, everything works, looks same like on pictures.
Easy express check in and friendly staff.
Next time I'm definitely will go to cabinsUSA, just probably will try to find cabin with better view, so i can see the mountains from porch.

331 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful!! The location was so close to everything with easy roads to travel! I really loved to quiet and beautiful neighborhood. I would love to stay at this cabin again.
Cindy with Cabins USA was so helpful and extremely nice.
Great company and service! Thanks for a wonderful time!

332 of 1107 Guest Review

Guest Rating: 7.2
Stayed on 09/27/2020
Ratings:
Booking: 4
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 6
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
This cabin had beautiful views and was very spacious. It was easy to find, even at night, and was only a couple minutes away from all of the attractions.

The road up to the cabin itself is steep and narrow. The cabin does not have internet and my cell service was limited so it’s a great way to unplug. The water has a very strong egg smell caused by high amounts of sulfur, which made for quick showers. There was also a lot of wildlife (squirrels, bugs, moths) which led to some noisy nights up in the loft. The pillows were a little uncomfortable so I recommend bringing your own.

On our first night, there were power lines in the road due to a fallen tree (we didn’t know how long they’d been there) so we called the office and they were very quick to contact the right person and had it cleaned up by the end of the next day. The office also reached out with a courtesy call and I’m sure they’d do what they can to make your stay more enjoyable.

333 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our stay was wonderful except for a few things that could be fixed. The bushes were over taking the house and it made it hard to get up and down the sidewalk and they sidewalk could use some lighting for at night. The only other problem we had was the lack of towels and washclothes as we only had a couple of towels and one washcloth but luckily I always bring a set of my own. This property was in a great location and had a beautiful view of the mountains and rolling hills. The kitchen was fully stocked with everything that we needed to prepare great meals. I enjoyed the fact that I got a mountain view without climbing a steep road. We are always satisfied with Cabins USA and their cabins so we will be back in the Spring!!!

334 of 1107 Guest Review

Guest Rating: 9.4
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We loved the cabin..very nice and secluded. About 10-15 minute drive to town and the parkway so not too bad of a drive. For the most part the cabin was clean...there were a lot of cob webs in the shower and bathroom area that I thought could have been taken care of but not a deal breaker. We had an issue with the hot tub not getting really hot and all the jets didn’t work. We called maintenance and they came out the next day and fixed the heat part of it but the jets were never fixed. The major complaint I had was when we walked up to the cabin on our first day, the blinds that were on the front door and front window were just mangled and hanging like a dog or maybe a small child had ripped them all up. I was very disappointed in that, I thought they could have at least been replaced or just taken down. We took them off and put them in the closet while we were there because it made the place look cheap and not taken care of, for the price we paid for the cabin, I would have expected for those to replaced or at least removed, not really what you want to see when your walking up to your cabin to begin your vacation. I would recommend Cabinsusa and would stay there again but would suggest a more thorough cleaning and walk thru of the cabin before new guests arrive. Thanks

335 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved our family down time at the cabin. A few things that would be help:
#1 invest in new mattresses incredibly painful for people with back problems or no back problems for that matter
2) the rug in the livingroom is a tripping hazzard, rolls up in all corners, very dangerous
3) need a can opener that works, a mixer with 2 (not one) mixing blade
4) cut the grass, loved sitting by the creek but hated my feet got wet with ankle high grass
5) grilling spatula, utensils
I know that sounds like alot but not really. We do plan on using USA Cabins again and hopefullythis cabin again because it really is a great place. I did share my pics on fb (none of the things listed above) and had several people ask me about the cabin.
We realize not place is perfect and we really did enjoy our stay, just eanted to stay longer!

336 of 1107 Guest Review

Guest Rating: 8.6
Stayed on 09/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
A Bear Adventure was a last minute booking for us so we didn't have many cabin options available to choose from. This cabin is perfect for a single family. Has 2 full bedrooms and each has their own bath. Hot tub is on an enclosed back porch which is nice and it has several chairs and a swing as well. Cable only had local channels so not much viewing options on TV. Kitchen was well stocked and clean when we arrived. Cabin is off the beaten path so I would recommend checking in while daylight cause it can be tricky to locate. Squirrels tend to have a party on the roof at night so get used to the noise. Overall, I think its a good value and serves its purpose for a single family to get away and enjoy some peace.

337 of 1107 Guest Review

Guest Rating: 8.4
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We enjoyed our trip and Splash Mountain Lodge. The view was amazing and as other reviews have stated the parking is a bit hectic but we managed. The bunk beds were not comfortable at all even for the kids so they chose to sleep on the sleeper sofa. The pool area smelled like mildew and the pool didn't smell like chlorine at all so we were a little concerned about that but overall we had a wonderful trip. Cabins USA was very helpful and we had no problems that we felt needed immediate attention. We would definitely stay at that cabin again just not in the winter when the road might get icy.
Company Response:
Thank you for your feedback! We are pleased to let you know that the owner of the cabin appreciated your comments and has replaced both of the bunk bed mattresses as of 10/15/20. We look forward to seeing you again soon; thank you for choosing Splash Mountain Lodge and Cabins USA for your Smoky Mountain Vacation!

338 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our cabin. The only problem that we had was the beds they were to loud. You guys may need to get some new ones. The refrigerator doesn't make any ice. The kitchen sink also leaked behind the faucet on the counter but it wasn't a big deal we cleaned it up when it did it. On the other hand the cabin was very clean and awesome no other problems we loved it!!!!!!!!!!!!!!

339 of 1107 Guest Review

Guest Rating: 8.4
Stayed on 09/28/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 4
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Quite a few things were broken and the bed was uncomfortable but overall great place.

340 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The location of the property was great. There are a few things that need some work but cracks, creaks and wooden furniture get old and need replacing. The beds were great and very comfortable. The couches and futons really need replacing because they were uncomfortable and sagged where they should not. We found some items from the from the renters before us under a bed but may have been overlooked. We would stay there again if the furniture was updated. We will use Cabins USA again in the future.

341 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 09/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The views, wow the views. Get up and watch the sunrise at blue sky. You won't soon forget it guaranteed.....

342 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/27/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 6
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We all had a blast especially due to the covid-19 issues. Everything was cleaned and was able to have a good time without worrying about catching the coronavirus. This is our second time using Cabin USA. Thank you for our first vacation since last year we really felt safe and everything was clean but we did wipe everything down again to make sure we were good! Can't wait to come back again!

343 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family of 4 absolutely LOVED staying in Running Creek during our stay in the mountains. This cabin was exactly what we were hoping to find when booking. When we arrived we were so happy to find that it was in a secluded and peaceful location. We could hear the creek in the evenings from the back porch and it was SO relaxing. The cabin was very clean and comfortable. It was also full of all the amenities we needed during our stay. We absolutely loved it and highly reccomend.

344 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 09/28/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bearadise was in a great location. It was close to town, yet still very private. The only inconvenience was the hot tub would not stay at temperature. The cabin was clean and stocked with everything we needed. The kitchen had plenty of dishes, pans, and silverware. There were plenty of blankets and towels. It was a very relaxing stay.

345 of 1107 Guest Review

Guest Rating: 8.5
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The property was ok. It could have been a little cleaner. No dishwasher. The bathrooms were good. Animals got in the trash 2 different nights. We did enjoy our stay. WiFi was great.

346 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful views and wonderful cabin

347 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family was so impressed with this cabin that they have already decided to rent it again next October. The beds were very comfortable; the kitchen was well-stocked with needed utensils; the bedrooms each had a bath. This was just a wonderful experience for my mother and her siblings (ages 95-80). The entrance to the cabin was easy for them to navigate also. I plan on booking this week for next October.

348 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The view! The view! The view! This was an amazing cabin. I am giving it a high rating as I would book this cabin again. And as a bonus....the beds were actually very comfortable. The kitchen could be stocked a bit better. There were only four coffee cups for a five bedroom cabin, but there may be places in Gatlinburg where you can buy coffee mugs...lol. There were a few minor maintenance issues which I reported when we left...a few light bulbs needed replaced, the upstairs washer stopped running (but we had another one in the lower level), and a couple outlets did not work. When I reported this the maintenance team seemed genuinely concerned and planned on looking at these items when we left. This was a very relaxing trip to Gatlinburg. This cabin made our stay so enjoyable. It was great to be with everyone in the common areas just watching my Granddaughter play and sharing food and laughter. Thanks for the great stay!

349 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Quiet place to stay to get away from busy town,

350 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/29/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

351 of 1107 Guest Review

Guest Rating: 9.1
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The property was not impressive. It could use some updates. You can tell where the wall is patched up in places, the movie room could use new furniture and some paint, and there are no dishes in the kitchen. For a cabin that has 8 bedrooms 4 coffee mugs is not enough. There also were not enough pots and pans.

352 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 09/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

353 of 1107 Guest Review

Guest Rating: 10
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were over the top excited about this Beautiful Cabin and stunning views. My two friends were so relieved it was not on the cliff lol! It was so close to Parkway and a quick ride to Gatlinburg. The kitchen was fully stocked and we cooked in most nights. Loved the Hot Tub and since it was all ready and waiting for us, we went right in the first night. The beds were comfortable and I loved to snuggle at night in the rocker in the living room. Cheers to Cabins USA for sending out someone so fast to fix a drip from a pipe under the sink we discovered our first morning there. The worker was very pleasant and got the job done quickly! We are already talking about coming back because there is so much to do and we could not get it all in! Thank you again!

354 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We've been going to this cabin for at least 15 years. It's one of our favorites! Nothing fancy but cozy and private. Will definitely be back!

355 of 1107 Guest Review

Guest Rating: 7.2
Stayed on 09/29/2020
Ratings:
Booking: 0
Staff: 9
Cleanliness: 10
Check In: 0
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Low water pressure or volume. Refrigerator leaks water inside. Only one ice tray. DVD did not work. Something needs to be done on steps where the turn is. Maybe some caution tape where the steps change directions. Loved the view from from porch. Enjoyed the furniture outside.

356 of 1107 Guest Review

Guest Rating: 9.7
Stayed on 09/27/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a wonderful cabin. We had 2 incidents that were handled as quickly as possible. I would like to see a towel rack in the bathrooms. Thank you for an enjoyable location to celebrate our mini honeymoon.

357 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

358 of 1107 Guest Review

Guest Rating: 9.3
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay in this beautiful cabin there was only problem the hot tub would stay hot we only got to use it 2 times wish we could have used it more but still a great stay

359 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our Cabin was exceptional ! Plenty of space my younger grandkids were entertained all the time and with no electronic tablets. Would defiantly recommend and will plan a stay again. Not the mention the bear encounters were more than we could of hoped for.

360 of 1107 Guest Review

Guest Rating: 8.2
Stayed on 10/01/2020
Ratings:
Booking: 9
Staff: 5
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7

361 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA is definitely the only company I will ever use to book my cabins. This was my second experience and it was more amazing than the first. Our cabin was clean and spacious. The express check in was Convenient. We received a courtesy call from the office to make sure we didn’t need anything. My guest was very impressed as well. As soon as we posted pictures of our cabin on social media, we immediately had people inquiring about our cabin. This company is AMAZING!!!!!

362 of 1107 Guest Review

Guest Rating: 9.0
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I wasn’t provided a gate code for access To the property and nothing was said on how to lock the cabin lock when we left. It took us a few but we did manage to figure it out. Receiving a list of items to bring and what the cabin has would have been very help. Every bathroom downstairs had a bulb burnt out. Maybe have a book on how things work in the cabin, like the fireplace, which switches work what. There was also garbage all over the ground below the decks.
We really liked the cabin and would rent it again. My husband loved the games.

363 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 10/01/2020
Ratings:
Booking: 9
Staff: 6
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

364 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great experience and will be coming back really soon!

365 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 09/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing we loved it and the kids really enjoyed the game room. Our only issue was the mattress in the master bedroom. It was hard as a rock. We tried to take the extra blankets and make it comfy but it didn’t work. Would stay at the autumn breeze again most definitely but it really needs a new mattress.

366 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay it was a beautiful cabin with beautiful views will definitely stay there again .

367 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this cabin and definitely will use again!
There was just a couple appliance issues that needed to be fixed but other than that perfect!

368 of 1107 Guest Review

Guest Rating: 8.9
Stayed on 10/01/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Many small things wrong with cabin but cabin was okay enough for us. Really nice cabin was clean! Basement door would shut you could lock and still open door. The spout for jacuzzi was wobbly and would rotate, one of blinds was missing pull string, refrigerator took over a day to even get drinks a little cold, now my 2 biggest complaints. The water heater was terrible in the cabin. Would not fill 1 jacuzzi tub enough with warm water before turning whole tub ice cold. That really sucked. And when I say fill im sayin above the jets themselves a hair. The shower had hardly any water pressure the girls had trouble getting soap out of hair. Now the biggest issue. We had prolly killed 7 or 8 german coachroaches over a 3 night period. Room was very clean so maybe another user had brought them idk. But look at my star ratings. We left cabin quite a bit so some stuff didn't bother us as much as someone who probably would've stayed there at cabin longer.

369 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin, location, size and all the amenities. The only thing I would note is... we did have a couple of issues with amenities. The hot tub wasn’t plugged back in so it was the next day before it was hot, the fireplace gas was not on and some TVs remotes were not working properly. Called maintenance- they were there the next morning and fixed everything Except The tv in one bedroom- note just said “there is no cable box for that tv” so the lady in that room didn’t have a tv. But, other than that it was awesome!

370 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my family's second year staying at the swimming hole and it was just as good. The only problems we had were the pool was cloudy and we left for town one day only to return to the pool boy inside the cabin. We did not report on the cloudiness of the pool so it wasn't an expected visit and a few of our valuables were out. It just would have been nice to have a heads up if someone else would be entering the cabin. But other then that our stay was great.

371 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I can not express the enjoyment that we experience that we had at our stay here. We will most definitely recommend other to come here. We will also come again

372 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an awesome cabin. The King Bed bedrooms were very roomy. I would recommend removing the Foosball table. Some of the handles were bent and unusable. I would recommend having another hot tub. A cabin this size needs another one to accommodate guests. Other than that it was awesome, and I will definitely book this cabin again.

373 of 1107 Guest Review

Guest Rating: 8.0
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 10
Check Out: 4
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

374 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

375 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a very awesome experience. I have vacationed that area before. Never saw a bear before until this time we saw 3. It was a very great experience for the whole family.

376 of 1107 Guest Review

Guest Rating: 7.0
Stayed on 09/28/2020
Ratings:
Booking: 7
Staff: 6
Cleanliness: 3
Check In: 9
Value: 6
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had a great time at the cabin. we will come back again and rent a cabin. I am a housekeeper and I didn't feel the cabin was clean there was dust on stuff and the carpet was not swept up stairs. the maintenance guy Charlie was wonderful did a great job fixing are problems .

377 of 1107 Guest Review

Guest Rating: 8.8
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin itself amazing but could use some work. The ceiling began pouring water because the jetted tub upstairs was turned on. The refrigerator had some issues.. not freezing food and it was leaking. Maintenance responded quickly, the refrigerator began to freeze but continued to leak. We also had a small bug issue... nothing that fumigation wouldn't fix. The pool and hot tub was amazing. Lots of space of friends and family. Overall I would give it a 7 due to the issues.

378 of 1107 Guest Review

Guest Rating: 9.8
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

379 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

380 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 10/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin is nice, the location is close to town but the road to get there is SCARY. There is a very nice fire pit with plenty of fire wood. All three of the decks are nice and the hot tub area is super cute. If you’re a water drinker, such as myself you’ll want to bring your own water as the water comes from a well and smells atrocious. Also there is zero water pressure in either shower. Other than that my family enjoyed my stay in this beautiful cabin.

381 of 1107 Guest Review

Guest Rating: 9.9
Stayed on 10/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My only complaint is the hot tub wasn’t heating up. It was fixed the next day. The cabin was beautiful, we will definitely be back!

382 of 1107 Guest Review

Guest Rating: 10
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Two words????? Absolutely Amazing!!!!!

383 of 1107 Guest Review

Guest Rating: 9.6
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay at All By Grace . Cabin was really close to Pigeon Forge and all of the attractions. Sparkling clean when we arrived. Be careful if you have a low sitting car because this cabin is way up there on a step hill. I'm not saying you can't make it if you do have a low sitting car, just go slow . Great stay overall and would definitely recommend All by Grace!

384 of 1107 Guest Review

Guest Rating: 9.5
Stayed on 10/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10