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Cabins USA Guest Reviews


Overall Rating: 9.38   /   10

1 of 437 Guest Review

Guest Rating: 7.8
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 5
Comfort: 8
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5

2 of 437 Guest Review

Guest Rating: 8.7
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was very nice, only got to stay 1 of the 4 nights due to pipes freezing and nothing draining. Hope to get refunded for the nights and be able to try another cabin again one day.

3 of 437 Guest Review

Guest Rating: 10
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

4 of 437 Guest Review

Guest Rating: 10
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

5 of 437 Guest Review

Guest Rating: 8.7
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
It's a great cabin! The heating system would not keep living room and kitchen area clean, but we was having an Arctic Winter system that came through. Cabin USA did bring space heater to help.

6 of 437 Guest Review

Guest Rating: 10
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great stay. The cabin was beautiful and roomy. We will definitely be back.

7 of 437 Guest Review

Guest Rating: 7.2
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 0
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 0
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love Cabins USA, however they screwed me with this cabin.
I was charged a cleaning fee, and the cabin was not cleaned.
There were no brooms to clean for Myself. The sofa bed mattresses needs deep cleaning. The worst part the cabin had a 8 ft spot of Black Mold in the ceiling. My wife and a few other guest started becoming sick from the Mold. Another gues was using the juccuzz tub in the main level room and water was dripping from the ceiling to the room under the room. Cabin USA please close this cabin an remove the black mold. I'm looking into possibly getting a lawyer if my wife does not get better

8 of 437 Guest Review

Guest Rating: 9.2
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was great!! The ONLY complaint was the overall cleanliness, there was dust and spider webs everywhere, the oven had prior things cooked or dropped down at the bottom so when turning on there was a burning smell but besides that nice stay

Also just a TAD say on the channels, mostly every channel was 'not authorized' limiting channels a ton in the living room, which was a downer since that's where everyone gathers, there were better channels in the bedrooms.

Nice experience for our family overall, thank you

9 of 437 Guest Review

Guest Rating: 8.9
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

10 of 437 Guest Review

Guest Rating: 9.5
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family enjoyed a wonderful Christmas in this beautiful cabin. The cabin was cozy but the couches were very uncomfortable and there was a lot of dust which aggravated my daughter's allergies. We would definitely stay here again. The staff was excellent. Perfect location to all the attractions.

11 of 437 Guest Review

Guest Rating: 8.2
Stayed on 12/21/2022
Ratings:
Booking: 7
Staff: 8
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Great location! Great Views!

12 of 437 Guest Review

Guest Rating: 8.6
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

13 of 437 Guest Review

Guest Rating: 10
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a perfect birthday/Christmas getaway with my honey and I. The location was great and close to everything. The cabin was cute and equipped with the basic essentials needs. Very spacious for a 1 bedroom but if needed for a small family it would work because the couch is a pullout bed. There wasn't much to complain about. Only issues we had was the hot water on the first night went out which was out of anyones control due to the low outside temp's the pipes were too cold but when we called the emergency number a nice guy came out and tried to help. Thankful that someone atleast acknowledge the problem. Oh than that we had no issues. I do recommend bringing all your condiments as they do not provide those items except salt and pepper. I would definitely recommend this place. Hope to visit again in the future.

14 of 437 Guest Review

Guest Rating: 10
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely amazing! My family is already planning our next trip!!

15 of 437 Guest Review

Guest Rating: 10
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

16 of 437 Guest Review

Guest Rating: 7.2
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 6
Cleanliness: 3
Check In: 10
Value: 4
Comfort: 7
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Beautiful location! We went during freezing temperatures but we still got to enjoy the beauty of the river and the firepit. Exterior was very well kept. We chose this cabin because it was pet friendly. It's small and cozy. It sleeps 10 but keep in mind it only has 2 bedrooms. There's a king bed in each room and a pull out sofa. Overall we enjoyed our stay but I do want to point some things out. We paid $1,800 for 3 nights including the $50 pet fee which is fine but when we got there the cabin was smaller than we thought. They need to find a new cleaning crew because it looked like it had not been dusted in a while. Mantle, ceiling fans, fireplace, blinds etc. had dust collected on them. beams in the living room ceiling had cobwebs. as far as the amenities go, The hot tub was hot, clean and ready for use, we unfortunately didn't get to use it because the temperatures were in the tens and we didn't want to get sick. The jacuzzi bathtub was great but do keep in mind the hot water runs out pretty quick so make sure you space your showers out. One of the arcade games wouldn't turn on but the Pacman was on and kept the teens entertained. Wifi is a little weak so take a hotspot if you have one, it was a lifesaver for us especially when streaming movies on Netflix. There was no firewood in the shed for us to buy but we managed to go around and pick up twigs and branches and were able to make a fire that way. The electric fireplaces in the bedrooms made the rooms super cozy and warm, The gas fireplace in the living room however, was not turning on. I called the office and they said someone would come out but after several hours no one ever came, good thing my hubby is a handyman and was able to turn it on. The showers were nice but they were not clean. The shower with the aqua colored pebble stones had some hard water stains and the grout was moldy. The handle was a little broken and loose too so it made it tricky to turn on. The kitchen was stocked and I like the fact it had a Keurig coffee maker but they need to invest on new pots and pans. They also need to do some serious weather stripping in all doors and windows, cold air was seeping in through the cracks. With all this being said, this cabin has potential and I would like to book it again in the warmer months solely for the river. As a rental property owner I just feel like it could use a deep cleaning and maintenance updates especially for the price.

17 of 437 Guest Review

Guest Rating: 8.9
Stayed on 12/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 437 Guest Review

Guest Rating: 10
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect it was really warm and welcoming. The location was good for us around 20 mins from pigeon forge and Sevierville. The only concern I would have it that the hill up to the cabin is pretty steep. If it snows the back roads to the cabin is very treacherous as they are not cleared.

19 of 437 Guest Review

Guest Rating: 9.8
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First off, let me start by saying this cabin was everything & more. It's listed as a 10-bedroom but it actually has 12-bedrooms!! (Yes, we counted) The cabin accommodated my guests & I with every amenity I could think of. The written description of the cabin doesn't do justice until you walk in & see it for yourself! From the time we entered, we were in complete aww! I will admit, there are plenty of curves to take trying to get to it, so drive with caution....but, you'll love it when you get there. FYI*** the cabin sits back off the highway & there isn't any lighting at all & it's easy to pass it up. So once you get on Glades Rd, just slow it down so you won't pass it up. There are 2- huge refrigerators for accommodation, 2-hot tubs as well. The cabin sits on flat ground so if you're squeamish about driving on steep hills(as I am) , no worries about that. There is WiFi available, but it's not reliable...another thing I'd like to see done is whenever there's an arrival, it would be extremely helpful if someone would leave a light on outside the cabin so the arriving guest(s) can see their cabin. This cabin is also in a great location & very easy to get to the main road(Parkway) where all the attractions are. Cabins USA, you have once again exceeded our expectations. And with that being said, I'll see you in 2023!!
Signed...A super satisfied returning guest!

20 of 437 Guest Review

Guest Rating: 9.2
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very nice with great features. Was wonderful to find a Christmas Tree up and waiting for us.
Nicely decorated.
There were a few issues with power just kicking off several times not sure if this was a local issue or something with the house.
The heat was difficult to figure out and it was necessary to run fireplaces to keep it warm. The living room area was very drafty around the windows and the lower level activity and bunk room was very cold.
The upstairs master room jet tub did not work.
The kitchen and dining had plenty of seating and was well lit. A few things that were a challenge were the size of pans. The frying pans for the occupancy of 11 was not sufficient. There were plenty of items to measureing implements but strangely no mixer for something like mashed potatoes.
We got snow the last night and were then stranded. Everyone around us was in the same situation. The ice was terrible no one could get out to leave and no one could get in including the cleaners. People actually totalled their cars and were piled up so they were blocking anyone from getting out if they could. A plan of rock salt would have been a simple fix when it started to snow and saved alot of people agony.
The cabin is lovely and has great features. A winter visit wouldnt be considered again for me but the right visitors will find it very accomidating.

21 of 437 Guest Review

Guest Rating: 9.5
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I had been dreaming of going to a place like this for years. We were not disappointed at all. It was absolutely everything we could have wished for. All we had to bring was our food and clothing. Everything else was provided for us. Dishes, silverware, pots, pans, blender, toaster, everything, even down to a rolling pin. It was decorated very tastefully for Christmas. When we got there it was 3 degrees with a windchill of 13 below zero. Out of the downstairs bedroom and into the awaiting 102 degree hot tub. Perfect. Back into the bedroom after that, to a wonderful night's sleep on the king size bed. Local amenities were great, as was expected in Pigeon Forge (tourist town). It snowed about 1 inch the night before we left to go home. This was an uncommon weather situation that created a small issue. Because the cabin sits on a beautiful mountain side, the driveway in front of the cabin is at about a 20 degree angle. If you have trouble walking, this might be of concern. It did create the problem of trying to leave early on checkout day, in that we had to wait about 4 hours for the sun to melt the snow in the driveway before we could make it up to the top of the hill our cabin was on, to get down to the main road. Once the sun was on the snow, it cleared quickly. We could not have hoped to have a better time. Warm, cozy, comfortable, and relaxing is a perfect way to describe our time in this cabin. Can't say it enough...PERFECT!!!

22 of 437 Guest Review

Guest Rating: 7.4
Stayed on 12/23/2022
Ratings:
Booking: 7
Staff: 8
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I had some issues when I stayed last March 2022 and since the staff was accommodating I thought I would give it another chance. This trip I reported the microwave stopped working on Saturday. It was not fixed when we left on Tuesday. It is understandable that since Sunday was Christmas it wasn't fixed that day but I called early on Saturday and did not receive a phone call on the status of someone following up. The bed upstairs was made but had toilet tissue in between the sheets which made sleeping in that bed questionable. Also the fridge had two shelves in the door that were not usable and the oven door was broken. Also the shower curtain in the downstairs bathroom is not secure and kept falling therefore taking a shower was very difficult and frustrating. The vent downstairs was bent in not allowing heat to come through.

23 of 437 Guest Review

Guest Rating: 9.8
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THE BEDS WERE A LITTLE TO SOFT ,
THERE WERE NICE BEDS
WISH THE CHECK IN TIME WERE JUST A LITTLE
EARLIER .
GOOD PLACE TO STAY !

24 of 437 Guest Review

Guest Rating: 9.2
Stayed on 12/23/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
EVERYTHING WAS GREAT JUST WISH THE TRASH WOULD BE PICKED UP IT PILES UP AND NO WHERE TO PUT IT. GREAT CABIN

25 of 437 Guest Review

Guest Rating: 8.8
Stayed on 12/23/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
GREAT CABIN JUST NEED TRASH TO BE PICKED UP MORE OFTEN

26 of 437 Guest Review

Guest Rating: 9.2
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The only issues we had was that there was a sewage smell that lingered. It would come and go. And the bedroom with the bunk beds was freezing even with the vents open. No heat was coming through. But it's a beautiful location and we had a good time.

27 of 437 Guest Review

Guest Rating: 8.7
Stayed on 12/22/2022
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
It stated it would sleep 8, and it would, but we had 5 adults and we were crowded.
Could use more extra toilet paper
All in all it was nice and nicely decorated for Christmas

28 of 437 Guest Review

Guest Rating: 9.8
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

29 of 437 Guest Review

Guest Rating: 8.5
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin and view amazing. The property should start off by saying the location has a driveway that requires 4x4 (when snows). Got stuck in town when it snowed because we could not get back to cabin. ( other cars stuck on hill trying to make it back). When we arrived the gas tank on grill was empty and had to go and exchange it. "Christmas decore " was ONLY a tree straight out of the box pre-lit .. not shaped. Ornaments --a 5 year old with a chair could have done. This was the only holiday decore in whole building. The tree did not even turn on. We found the remote and bought batteries for it however we never did get the tree to work. No directions on how the fireplace worked or if it did work we could not figure it out. The king bed not real comfortable at all. Minor things that need attention. If we did have children for this getaway for Christmas we would have been highly disappointed. All in all great cabin for the price. We had a great time and look forward to booking another getaway!

30 of 437 Guest Review

Guest Rating: 9.8
Stayed on 12/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had any amazing time at angels ridge. Had small issue with the electronic lock not working. When we checked in but cabins USA was quick to fix this for us. Only down flaw was it was cool in the cabin the whole time but. That's not cabin owners or cabins USA fault it was extremely cold there in single digits. But would definitely rent this cabin agian

31 of 437 Guest Review

Guest Rating: 9.2
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As far as the cleaning we notice a lot of spider webs around the doors in kitchen window that we cleaned

32 of 437 Guest Review

Guest Rating: 9.0
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Only problem was the washing machine not working and when I called it in no one ever called or came out to fix it. I know a lot was going on but someone could have at least called to let me know something. Other than that everything was great. Would most definitely book again.

33 of 437 Guest Review

Guest Rating: 9.8
Stayed on 12/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and made just right for our family . I love the deco and everyone was so happy ! At no fault to cabin USA it was all Mother Nature! Date after Christmas that night we was unable to make it back to cabin ! Had to get a hotel . Made it back after 12 the next day . The theater room doesn't have a DVD player fyi bring one . Other then that was great

34 of 437 Guest Review

Guest Rating: 8.6
Stayed on 12/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
They could use a small table next to the bed for glasses or phone. They have enough room to build a small closet to hang up your clothes, and it would if been nice if someone could of scraped the driveway. If it snows it is very difficult to get up the driveway.
Actually pretty ok place. Price was high in season & I would of rather gone to hotel. But I would rent off season. Perfect for 2 people.

35 of 437 Guest Review

Guest Rating: 8.7
Stayed on 12/26/2022
Ratings:
Booking: 5
Staff: 9
Cleanliness: 10
Check In: 9
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The home we stayed in was great. Lots of games and things to do inside . We did have unexpected snow and ice ,but some of the people we were staying with had 4x4 so we were able to shuttle until the ice melted. Otherwise the road to the house wasn't bad.
We had to go by the office to get the code to the house. It failed to arrive via email. And by the time we got checked in to the cabin it was snowing! It was beautiful! Our kids and grandkids were so happy.
My only complaint about our whole experience with Cabins USA was that we booked in February for December. Because of homes selling, we had been moved to different cabins several times before our trip. We were going to have to cancel the trip in November because they didn't have a cabin available. My family had planned this all year, so we paid extra to get this cabin.
Do your research if you can about locations of homes. And make sure you are prepared for all conditions.

36 of 437 Guest Review

Guest Rating: 9.7
Stayed on 12/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We loved everything about the cabin. It met our needs and was perfect for our group. I'm not a complainer and I rarely do reviews but I feel like I need to be honest. I called the " after hours" number that they give to inform them of any problems. I know it was Christmas Day so I didn't expect a return call that day. But we stayed the rest of the week ( 5 days) and never received a call to check on our problem. The toilet in the upstairs bunk room would not flush. It was very inconvenient for the family that stayed in that room. Some of the sinks in the bathrooms didn't work. I know that the weather was severe for a couple days but even after it warmed up we still never received a call. I just feel like if you are going to give an " after hours " number that you should follow up on the calls. Anyway.......we would stay there again. Once again, the location was fine, the cabin was clean and spacious, everyone enjoyed our stay. It would have been nice if someone would have followed up on our call and corrected our minor concerns. ????????

37 of 437 Guest Review

Guest Rating: 8.5
Stayed on 12/27/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Enjoyed our stay.we had left

New shirts in closet -would have been nice to had them shipped back to us.we would have paid for

Them

38 of 437 Guest Review

Guest Rating: 10
Stayed on 12/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

39 of 437 Guest Review

Guest Rating: 9.5
Stayed on 12/26/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Splash Mountain Chalet was as pictured with a few exceptions. The 1st bedroom as noted in the floor plan on the second floor shows a futon in the room, but there is none. I relied on the floor plan and the description denoting that the futon existed in accommodating sleeping quarters for my party: this created a problem. The Theatre Room is really "hot". We were not able to get the TVs in rooms 3 and 4 working. I called for trash pickup to no avail so at checkout the trash was overflowing. In spite of the issues stated, my family of 20 had an amazing time and really enjoyed the cabin. The cabin was decorated for Christmas which was very much appreciated. The bedrooms are huge and the beds are very comfortable. The kitchen is well stocked with dishes and flatware. It even had a Keurig which was a welcome amenity. The indoor pool was clean and ready for our use. The Game Room provided hours of fun. What a wonderful time had by all at Splash Mountain Chalet and CabinsUSA.

40 of 437 Guest Review

Guest Rating: 8.6
Stayed on 12/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Could have been a little cleaner but with that said I really had no complaints. I loved the location and the cabin was not too high. The road to the cabin is paved and was easy to find. We were able to use the back streets to get to the strip without having to stay in that heavy traffic. The company makes it easy to get in and out the cabin without hassle.

41 of 437 Guest Review

Guest Rating: 9.0
Stayed on 12/27/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

42 of 437 Guest Review

Guest Rating: 9.5
Stayed on 12/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

43 of 437 Guest Review

Guest Rating: 9.7
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love big bear and will most definitely book it again the cabin was very nice .

44 of 437 Guest Review

Guest Rating: 9.0
Stayed on 12/27/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

45 of 437 Guest Review

Guest Rating: 8.4
Stayed on 12/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 4
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Our family of 12 stayed in this house for the Christmas hlliday. The house is spacious and beautiful, inside and out. The pictures of the driveway (on the website) are very misleading though. This house has a STEEP driveway that is difficult to navigate even with 4WD. The driveway connects with the road at a dip point, ledge and trees are on the other side. VERY unsafe situation during snow/icy weather. If we had known this, then we would not have booked this particular cabin during the winter season. View from back of house is beautiful. All bedrooms have doors that open to a balcony area. Would recommend blinds or curtains be placed on these doors for privacy and sleep comfort. House has nice amenities....tvs with streaming capabilities in every room, pool house, game room, video room, 2 separate kitchen areas, 2 living rooms. We unfortunately did not have access to the game room or pool for the first 2 days of our 6 day trip. (We had not been sent the access codes and the office was closed. Issue was rectified once we were able to speak with office staff.) Pool is nice but is not heated. Dryer did not work the entire time that we were there. We called for service, did not ever see anyone. Washing machine works great. Trash outside was not picked up at all. Plenty of towels and toiletries. Nice kitchen appliances and plenty of plates/forks/cups. If you have a large family and intend to cook, i would recommend bringing your own large pots. House has some regular size pots but not large enough to feed 10+ people. House is conveniently located within 10 mins of the parkway. Several shopping centers, restaurants and entertainment locations are nearby. Beds are comfortable, couches not so much. House has log heating units, will need to bring your own logs to burn if you wish to use these. Definitely would not stay at this location during winter weather but may consider staying during summer/fall.

46 of 437 Guest Review

Guest Rating: 8.6
Stayed on 12/28/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

47 of 437 Guest Review

Guest Rating: 10
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

48 of 437 Guest Review

Guest Rating: 9.2
Stayed on 12/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

49 of 437 Guest Review

Guest Rating: 8.5
Stayed on 12/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The Gatehouse Resort itself was nice and in a great location (walking distance to downtown Gatlinburg). Would recommend and stay again at this location, but not within the same condo. Basic amenities were promised within the description but items I would consider basic were not included(can opener, hangers in closets, frying pan). If staying for a short time it would be fine, but staying for the 7 nights we did those items would have been handy. Now if you plan on eating out for every meal this wouldn't be a negative for you per say. I also wasn't impressed with the cleanliness of the unit. It was straightened up and tidy, but you could tell it was in much need of a deep clean, especially bathrooms, floors, and walls/baseboards.

50 of 437 Guest Review

Guest Rating: 9.9
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

51 of 437 Guest Review

Guest Rating: 9.4
Stayed on 12/26/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

52 of 437 Guest Review

Guest Rating: 8.5
Stayed on 12/31/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Great cabin. It had just enough parking space for two cars which we needed. Had just about anything you could ask for in kitchen appliances, even a Kitchen Aid blender! It's easy to find and the space feels private even with cabins on both sides. The walking trail to the covered bridge was a great place to take the kids on an afternoon walk. Some downsides include thick dust on top of the ceiling fan, the lake is drained all winter so don't expect water nearby for Christmas or New Year stays, and the ski ball game in the game room doesn't work. We had a great stay and are looking forward to returning. It was the getaway we needed to recharge and spend time as a family.

53 of 437 Guest Review

Guest Rating: 8.5
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The master bathroom had hair in the tub. The piece under this sink (fake drawer) fell off shortly after arriving. Other then those two issues we had a great time. Location was not the best but it was very beautiful.

54 of 437 Guest Review

Guest Rating: 8.9
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We enjoyed the cabin and it location. We use Cabins USA a lot and always have an enjoyable stay. The only issues we had with this place was a lack of cookware. We were unable to bake anything in the oven, with only a muffin tin, round cake pan, and pizza pan. We managed but it made for extra cleaning as we needed to reuse the single frying pan to cook everything.

55 of 437 Guest Review

Guest Rating: 8.6
Stayed on 01/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Cabin was decorated beautifully. Really felt at home with it! We had a great stay, up until the last night when we saw cockroaches in the kitchen area. Upon further examination the kitchen really needs a deep cleaning. The front door handle appears loose--kind of concerning safety wise. The driveway was also a point of concern, as if you drive a low vehicle the drop off to the road could damage the vehicle. Otherwise the stay was very nice! Check in and out was a breeze!

56 of 437 Guest Review

Guest Rating: 9.5
Stayed on 12/28/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is one of the best cabins we have stayed in..The view is awesome from the back porch,the shower is wonderful,bed was really comfortable. The issue we had was the TV there was many days we could only get news channels called to report it and was told maintenance would be out to see what was going on with it but no one showed up. The parking could be better,Would recommend 4x4 for this cabin especially in the winter months. But over all we would rent this cabin again. Thank you cabins usa!

57 of 437 Guest Review

Guest Rating: 10
Stayed on 12/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying at the River Adventure Lodge, even though it was cold, it was amazing. There was plenty of room for all of our family. The kids enjoyed the hot tub, the play ground and just getting to go to the river. We did have some problems with the water, especially on the lower level. The water would get to temperature and then it would turn cold, after a few minutes it would return to temp. One of the toilets on the lower level would not flush right. We managed to enjoy our time there and we will be back again. Tennessee is our home away from home.

58 of 437 Guest Review

Guest Rating: 7.3
Stayed on 12/29/2022
Ratings:
Booking: 10
Staff: 6
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 4
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Location was great. Check in is at 4, but we arrived at the cabin before time. So as time was getting closer to check in time, the clean up still haven't came so I called the main office and that's when they told me they will be behind on cleaning, but I wouldn't know that if I didn't call. So we had to put all our things in a corner because we had to go pick up family and we made it back within a hour. There's no way they cleaned a 3 story cabin within an hour. It was cobwebs EVERYWHERE. Raccoon poop on every floor. Mold on the shower curtains, that needs to be changed ASAP. Hot tub didn't work. Pool table siding was broken. We made the best out what we had.

59 of 437 Guest Review

Guest Rating: 8.6
Stayed on 12/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin was mostly nice, with a few things that need to be fixed or upgraded. We should have paid better attention on the website regarding the 2nd bath only having a jetted tub, and not a shower. The beds were very comfortable. The location was close to Pigeon Forge and off the busy strip, which is what we were looking for.
Things that need attention include -
Freezer on fridge is dented pretty bad
Stove top was pretty dirty
Couch and loveseat are not very comfortable
Fan in living room is messed up
Some lightbulbs need replacing
Games in loft didn't work/checker table missing pieces

60 of 437 Guest Review

Guest Rating: 9.6
Stayed on 12/31/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful.

61 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The whole family enjoyed the fire pit, movie theater and game room. Driveway was a little intense getting up with the loose gravel but overall a wonderful cabin!! Would definitely recommend.

62 of 437 Guest Review

Guest Rating: 9.7
Stayed on 12/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

63 of 437 Guest Review

Guest Rating: 10
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect for my partner and I! We were close to the nearest grocery store and restaurants as well as in the middle of all attractions. Entering the resort means driving on tight and dark backroads. Take your time and use your bright lights and the drive will be smooth. The cabin is not in the mountain at all, but it does sit on a hill which is not bad . Take your time parking and of course use your emergency break.

The cabin itself was beautiful and just right for a couple . We enjoyed sitting on the porch and nature watching.

65 of 437 Guest Review

Guest Rating: 9.9
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Stayed for 6 nights for our 25th Anniversary. Everything was great! Location and view of Pigeon Forge was an added bonus. Was able to see all the New Year's Eve fireworks straight from the Cabin was amazing! It was a rainy day so I was glad to see them from a distance. Soaking tub was great after a long day. Recliner was comfy for evening tv watching while staying warm with the cozy fireplace. Mattress was comfortable as well as the pillows. Cabin was much larger than expected. Pool table great when we lost power and internet for a while due to high winds. Only would recommend more cable channels and a shower curtain for the downstairs shower. Would not hesitate on reserving again!

66 of 437 Guest Review

Guest Rating: 10
Stayed on 01/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I had a wonderful time staying in your cabin. We will be staying in the same cabin next year, location was great, peaceful and quiet. We are looking forward to staying in the same cabin in years to come.

67 of 437 Guest Review

Guest Rating: 10
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

68 of 437 Guest Review

Guest Rating: 9.6
Stayed on 01/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

69 of 437 Guest Review

Guest Rating: 10
Stayed on 01/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My only complaint is that the hot tub on the deck never got hotter than 94 degrees and the hot water tank wasn't big enough to fill the inside tub, so I had to boil water on the stove to be able to soak in warm water. The Tubs are a big selling point, so I was a little disappointed.

70 of 437 Guest Review

Guest Rating: 10
Stayed on 12/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very pleased with our stay! Cleanliness was a 10/10! We had issues parking due to ice and they came out to spread salt the next morning. Highly recommend this company.

71 of 437 Guest Review

Guest Rating: 10
Stayed on 01/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

72 of 437 Guest Review

Guest Rating: 8.9
Stayed on 01/03/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Other than the double ovens not working the whole time we were there. We had a great stay.

73 of 437 Guest Review

Guest Rating: 9.3
Stayed on 01/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Pool side was definitely one of our favorites! Plenty of room for our group, great location, plentiful parking! We do wish there were some new cooking pots/pans. Also it would be awesome if they spa pool had jets like a hot tub. We are already planning to use this cabin again! Staff is great! We did have an issue with our check in code but they sent someone quickly. His name was Brian and he helped us and answered all our questions. Also the lighting in the kitchen is dark...some of the lights were not working...an electrician was coming out but did not come during our stay. We use cabins usa every year multiple times for church and personal use and this cabin is one of the nicest.

74 of 437 Guest Review

Guest Rating: 8.2
Stayed on 01/01/2023
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 5
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was not our cabin by choice. The day we arrived we were notified at noon we could no longer stay in the cabin we rented this was due to water pump going out. After checking we were given this to accept in its place want given much of a choice either take or get refund. We drove from Texas 13 hours and really could just go home. This cabin is not complete yet missing hot tub and outside grill and no outside trash bins. Also the construction around the cabin is a lot. Every morning waking up between 6-8 to hammering and loud music was not really appreciated. The trash that brought the bears was an extremely huge issue. If I could upload photos I would. The roll off boxes for trash was being used by others than the construction people. We had to keep our trash inside for our whole week visit due to the bears coming on the porch as well as behind the cabin. Cabin is in a good location in Gatlinburg however once the cabins in front are built you will loose any view. A little congested. Now as for the cabin it is beautiful and very spacious.

75 of 437 Guest Review

Guest Rating: 10
Stayed on 01/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

76 of 437 Guest Review

Guest Rating: 10
Stayed on 01/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

77 of 437 Guest Review

Guest Rating: 8.4
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
This was our 4th stay in Moonshine manor. It is a great cabin for a large group, there is plenty of space and a large table were everyone can comfortably eat a meal or play games. It also has a good size kitchen. Overall the cabin was clean but could use a deep clean. The downstairs sofa has been replaced and is nice, the main living room sofas could use a good cleaning or replacement. We had an issue with a broken water line to the fridge, maintenance responded quickly and was very friendly. Overall very good value for the price and in a great location right behind the Tanger outlet.

78 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
great for 10 individuals (7 adults and 3 children). we all sat for dinner and breakfast at the same table. Plenty of room and the 2 fireplaces were nice.

79 of 437 Guest Review

Guest Rating: 10
Stayed on 01/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was everything we wanted and more. Very clean, kitchen had everything we needed. Location was awesome 2 minutes from the parkway. The only thing I would suggest is more lighting over the barbecue pit and swing on the top level patio. My husband had a hard time cooking on the grill after dark luckily we brought a hanging lantern to help with that. 10/10 from us, we had a lovely stay.

80 of 437 Guest Review

Guest Rating: 10
Stayed on 01/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin experience, the only con I can say is how steep and scary the driveway can be! It's on the edge of the mountain so be aware !

81 of 437 Guest Review

Guest Rating: 10
Stayed on 01/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent choice for a couple retreat!!! Definitely my wife and I will make a future reservation with cabinsUSA!!!!

82 of 437 Guest Review

Guest Rating: 8.6
Stayed on 01/05/2023
Ratings:
Booking: 9
Staff: 5
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

83 of 437 Guest Review

Guest Rating: 8.6
Stayed on 01/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The bed is master bedroom was awful..too hard!! That was definitely true from all the reviews. The door to bedroom to outside was a little finicky as someone else said..when you shut the door you have to pull up on handle then lock it otherwise it never locks. It was unlocked when we arrived. The shower curtain kept falling, and last time would not go back up. We didn't try out the hot tub, but most others said it takes a while to heat up. Overall we enjoyed our stay. Our favorite part was the electric fireplace, just need cushions on the chairs or you won't be sitting there long. Lol

84 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved Firefly Cove it was absolutely beautiful, had enough room for all the family, we were able to all fit in the theater room to watch a movie, the only thing I had a concern with was the Wi-Fi it didn't work well had to cut the Wi-Fi off from phone an just use data an the big bedroom downstairs an the bedroom up stairs closest to the bathroom the beds were very uncomfortable, but other than that it was worth it!!!!!!!!!!!

85 of 437 Guest Review

Guest Rating: 10
Stayed on 01/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely gorgeous and so clean. The location was the best we have ever had. So close to everything. Literally like 5-10 minutes. We will be back here!!

86 of 437 Guest Review

Guest Rating: 8.6
Stayed on 01/05/2023
Ratings:
Booking: 7
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved staying here! Just a few things that need updated but over all great stay for a decent price! Thank you!

87 of 437 Guest Review

Guest Rating: 10
Stayed on 01/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin! My daughter wanted to go to the mountains for her birthday so we booked this sort of last minute and it was amazing. Plenty of space and so comfortable that no one wanted to venture to Gatlinburg for the day. We lazed around in the hot tub, splashed in the pool played video games, watched movies in the theater room and had plenty of space in the kitchen to prepare meals for the group. Best of all the beds were soooo comfortable! We would definitely go back!

88 of 437 Guest Review

Guest Rating: 10
Stayed on 01/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cottage was wonderful it just needs a few things fixed. the pool table needs some love. the front door also needs some love the screws for the door latches fell out when we opened the door. other than that it was very nice cabin.

89 of 437 Guest Review

Guest Rating: 10
Stayed on 01/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed in many cabins in pigeon forge and this was by far the best stay I have had! I loved everything about it. Great location and comfortable.

90 of 437 Guest Review

Guest Rating: 9.3
Stayed on 01/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was lovely, there was room and more for everyone in our party. However the beds were very uncomfortable. None of the adults in our party slept well at all.

91 of 437 Guest Review

Guest Rating: 10
Stayed on 01/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was as pictured and we loved it. The location was close to everything we needed. Cabin fully stocked with amenities. The only issue we had was that the heat was not on when we arrived. We had to go purchase a heater and a heater blanket to stay warm for the first night because it took forever to warm up the cabin.

92 of 437 Guest Review

Guest Rating: 6.7
Stayed on 01/07/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 5
Comfort: 5
Check Out: 8
Amenities: 2
Location: 5
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Tv didn't work in any rooms battery's was died in remote and hot water took forever to get hot.
Front door to cabin wouldn't shut good
The porch steps are to close together for ederly to climb up

Other then that good cabin one of the betters ones we stayed in

93 of 437 Guest Review

Guest Rating: 10
Stayed on 01/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our second time staying at knotty and nice! Love this cabin and location! Definitely will be staying here again!!

94 of 437 Guest Review

Guest Rating: 10
Stayed on 01/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect! The location was great (about 10 minutes from the main strip in Pigeon Forge), easy to get to if you followed their directions and not a bad road to the cabin which was a plus to us. The hot tub was one of the nicest/cleanest we've had at a cabin before.

95 of 437 Guest Review

Guest Rating: 7.7
Stayed on 01/08/2023
Ratings:
Booking: 9
Staff: 0
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Castle in the clouds was beautiful inside and out. All the comforts of home with incredible views. We really enjoyed the pool/hot tub. I'm looking forward to booking this property again soon. Many thanks

96 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/09/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Only issue was the stinky water. I understand it is sulfur, but it smells really bad. Everything else was fantastic.

97 of 437 Guest Review

Guest Rating: 8.9
Stayed on 01/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

98 of 437 Guest Review

Guest Rating: 9.5
Stayed on 12/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was a good option for our family. Enjoy red having a bedroom and bathroom for everyone. Plenty of room for us all. Enjoyed the fire pit and time spent. Know there is wear and tear, but this worked out well for us.
Only real issues were many outlets did not work, especially in the main floor bedroom and bathrooms. Couldn't use the hot tub ( frozen up, temps below freezing week before we came and our first two days).

99 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Quiet little location even though cabins are all around. Minutes from parkway. Plenty of space for 9 people. Only issue was the main area (living room, kitchen) was on 2nd floor. Wish we could have walked in front door to the main floor. Comfortable seating area. Would book again!

100 of 437 Guest Review

Guest Rating: 9.4
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

101 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin overall was fanatic for 2 adults and 2 kids for a week. The hot tub cover was the best idea absolutely loved that. The kitchen was well equipped and had everything we needed. Loved the porch outside. Loved the fireplace and kept the place very warm. The bedroom was nice bed was comfy. The shower is really nice. The kids loved the Xbox. The only negative thing I can say as everyone else is the fact you can hear EVERYTHING in the loft. I think it was also a work in progress with regards to having a closet but there was a dresser. We will be back!

102 of 437 Guest Review

Guest Rating: 9.6
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

103 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

104 of 437 Guest Review

Guest Rating: 7.5
Stayed on 01/09/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 4
Value: 8
Comfort: 3
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Upon arrival has fore place dod not work. Has grill was empty of had. Hot tub was. Old DOD not work. Light ano e entrance does not work

105 of 437 Guest Review

Guest Rating: 9.3
Stayed on 01/08/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only reason for nine was because thier always room for improvement good luck on figuring it out
Truly enjoyed our stay have been using usa cabins rentals for a few years now and don't plan on changing
Thanks Elaine

106 of 437 Guest Review

Guest Rating: 10
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great I needed was a hair dryer but everything else was great

107 of 437 Guest Review

Guest Rating: 7.8
Stayed on 01/14/2023
Ratings:
Booking: 9
Staff: 5
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was perfect for our family getaway. The hot tub would not get hot. I called the office and maintenance never showed up. I was very disappointed because that was one of my main reasons for booking.

108 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

109 of 437 Guest Review

Guest Rating: 8.8
Stayed on 01/14/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 7
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Best view we have had at a cabin and we have rented many. Not much room to turn around in if you are driving a big passenger van. Busted my bumper when backing out. Also had trouble getting g the tvs to work or hook up to anything. But there is plenty of room in the cabin and the view is just as advertised, amazing. I would highly recommend that you check out this cabin!

110 of 437 Guest Review

Guest Rating: 10
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

111 of 437 Guest Review

Guest Rating: 9.2
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin is beautiful and is on a great location, the only bad thing was the bathrooms weren't clean. I had to clean them as soon as we showed up there. We recommend this cabin. We will stay there next time.

112 of 437 Guest Review

Guest Rating: 8.9
Stayed on 01/14/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The only complaint I have about the cabin is the hot tub was not working It was ice cold and couldn't get any jets on to maybe circulate the water to help. Other than that it' was super nice.

113 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We only had 2 small issues a clogged sink in bedroom 14 and a broken door on room 9. Otherwise the house was fantastic!

114 of 437 Guest Review

Guest Rating: 10
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay so much that we are planning to book for next year the same weekend.

115 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was a perfect location for our group. It had enough room and was equipped with everything you needed to cook with. The only negative I saw was the light above the dining room table definitely needed dusting, the bunk beds were hard, an when you put the code in to open the door it kept getting stuck an you had to try several times to get it to open. Just minor things. I would recommend this cabin an would definitely stay here again.

116 of 437 Guest Review

Guest Rating: 6.8
Stayed on 01/12/2023
Ratings:
Booking: 9
Staff: 7
Cleanliness: 4
Check In: 9
Value: 4
Comfort: 5
Check Out: 9
Amenities: 4
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I am not pleased with this stay. We had to call the office 3x to get our trash picked up and it was never picked up and still had the trash bins full even at check out. When we arrived there was marjiuana left on the nightstands in a bedroom which made us very mad. Upon arrival there was plenty of bath towels in the bathrooms but out of a 7 bedroom/7.5 bath cabin there was only 2 bath wash rags for 17 people to use. I called the office asking for more wash rags and hand towels and none was ever brought out after asking 2 different times. This cabin has to share parking with another cabin and for a 7 bedroom cabin that sleeps 17 people, it only has room for 3-4 cars if the other cabin is vacant. So parking was an issue as well. The HOT TUB had a very bad odor to it and wasnt clean at all. The pictures show a airhockey table and it is NOT at the cabin. We have stayed in several other cabins through CabinsUSA but this cabin was NOT the best cabin and we were disappointed. Will never stay at this cabin again.

117 of 437 Guest Review

Guest Rating: 10
Stayed on 01/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the nicest and cleanest cabin we have ever stayed in! Only problem was a remote was missing from one of the bedrooms. Normally I book different cabins each year but I would book this one again and again. Even the drive isn't too steep! I've also never seen such a clean cabin. Usually there's cobwebs bugs etc and this was so clean. Definitely made me happier about booking with cabins USA this year again. I'm glad I gave it a second chance.

118 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A Cozy Cabin is perfect for two couples. We loved that the 2 large bedrooms are on separate floors with their own jacuzzis and that we didn't have to share bathrooms. The beds were comfortable and everything was clean, except for the extra bedding in the downstairs closet....it looked like it hadn't been washed in a while (thankfully I had an extra quilt I brought from home) and also the air filter in the hall really needs to be changed. We liked having the extra living/hangout room downstairs and our husbands had fun playing the arcade game. This cabin is very convenient to the main parkway in Pigeon Forge. We would definitely stay here again. We've stayed with Cabins USA many times and have always had a great experience!

119 of 437 Guest Review

Guest Rating: 7.4
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 1
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 3
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The Woodsy Rest is a great house! We enjoyed our stay there. With that being said, there were serious issues. The cleaning crew did not clean the cabin after the people before us. On the refrigerator was a paper for the maintenance and the cleaning crews to sign. The cleaning crew did not sign it and the cabin was not clean. The beds were dirty when the covers were pulled back in all of the rooms. Dead bugs on the bathroom countertops, dried french fries and crumbs on the carpets downstairs. The hot tub and the fireplace did not work. When I called maintenance they said they would send someone but no one ever came. In a house that sleeps 14, there needs to be 14 of each piece of silverware, cups, and mugs. The trash had not been taken off from the previous renters. Its a great house...owners need to make sure those they have cleaning and taking care of the cabin are doing their jobs. The cleaning fee is too high for the cabin to not be clean from visitor to visitor. Also renters need to be made aware that the fireplace and the hot tub are not working when they rent the cabin. it was a very cold weekend and the fireplace would have helped us out.

120 of 437 Guest Review

Guest Rating: 9.8
Stayed on 12/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a great place! Spacious and had lots of amenities. I could even watch TV as the correct remotes were available. Only thing I guess I didn't pay attention to when I booked this cabin. The fireplaces are electric. One in the main room didn't work. Other than that, it was great. So easy to get to everything because it's located right of the main stripp on a frontage road

121 of 437 Guest Review

Guest Rating: 10
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I didn't rate the staff as I spoke with no one the entire transaction was done electronically without any issues. The family was very pleased with the weekend experience and we are already making plans to return next year.

122 of 437 Guest Review

Guest Rating: 7.7
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
When we got there the fireplaces (in living room and downstairs), microwave and ice maker did not work. There were no stoppers for the kitchen sink. Maintenance repaired microwave and ice maker but not the fireplaces. No one came and repaired them so we had no fireplaces the whole stay. We were looking forward to sitting around the fireplace especially since it was very cold.

123 of 437 Guest Review

Guest Rating: 10
Stayed on 01/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a beautiful cabin and we had a great time.

124 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin and view are great! The owners stopped by and were very pleasant. It was the first cabin I've ever stayed in that was completely clean and everything worked. The only problem we had we the college kids throwing a party up on the mountain above us. They left trash everywhere and had thrown eggs and beer cans on the cabin and the property. It seems to be a common occurrence that the HOA doesn't seem to care about fixing. However, this should have no bearing on the property owners nor Cabins USA

125 of 437 Guest Review

Guest Rating: 10
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is perfect for a large group! Plenty of Room for everyone! The Game Room was a huge hit for our group, especially the Karaoke. If you want lyrics, you will have to build your own setup. We used one of the TV's and a laptop and it worked great. Outside cooking area is great - the firepit, grill, and griddle all had plenty of propane for us to utilize. All appliances, fireplaces, tv, wifi, remotes, etc. all worked great, which is always a worry when you rent cabins. As with most cabins, be sure to bring extra TP, soaps, cleaners, etc. Plenty of dishes and silverware in the house - we had no issues cooking major meals. Hoping to see this cabin again in the future!

126 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/14/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great stay, thanks!

127 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a great property! The kids loved the pool! It was clean and plenty warm, even when cold enough to be snowing outside! The hot tub was clean and worked perfectly. It even had a cover assist bar - awesome! We took in a couple of movies in the theater room - the back row could stand a bit more space to lay the seats back but it worked well enough and was plenty comfortable. The view was fantastic - it was magical waking up in the master bedroom upstairs with that view with falling snow! The pool table was in good shape. We didn't utilize the kitchen cooking amenities but used DoorDash due to the proximity to Pigeon Forge. The dishwasher didn't seem to be too effective. The drive up wasn't too bad at all - lots of twists and turns but nothing daunting, sans icy conditions. My only real complaint was that all 3 level thermostats were set to 54 deg (one is Cool mode!) when we arrived at 9PM, and it was 32 deg outside so it took awhile to warm up. The gas fireplace in the living room and the warm pool room helped during that time, though, and the cabin stayed plenty warm at 68 deg or so the remainder of our 3-night trip. We will definitely try to stay in this cabin again!!! Thank you!

128 of 437 Guest Review

Guest Rating: 8.7
Stayed on 01/14/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall, a great stay. Some things are a little outdated but the cabin is very nice. The biggest disappointment was, over time, people have thrown trash off the decks. Below the house is trashy! The cleaning fee is hefty enough, have the outside trash picked up!
I would book this cabin again

129 of 437 Guest Review

Guest Rating: 9.0
Stayed on 01/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall stay was good. There are few things inside the house that need to be address. The blinds in the 2 rooms on the main floor need to be replaced. There are missing pieces of the blind that are broken. We had to put sheets & blankets up to the window for privacy. Have the owner to place some type of shelving up in the showers. There is no place to put your soap on while in the shower. Definitely replace those worn out futons in the theater room & replace the carpet. Futons were nasty. They did provide sheets to cover them but they just need to replace them as well as the carpet.

130 of 437 Guest Review

Guest Rating: 9.4
Stayed on 01/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great cabin. Stayed for honeymoon week. Loved hot tub and overall cabin. Couch is different than in pictures and honestly less comfortable. Not a snuggling couch. Tv had cable but is not a smart TV, with no place for firestick, or anything else. Kitchen was adequately stocked with plates dishes cups. Location is the best, so convenient! Pool table in cabin but room was too small for it. You can see back side of next closest cabin, but still felt private. Keyless entry near perfect! Overall great place to stay.

131 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved the Cabin. It was clean and the beds were very comfortable. Each bedroom had its own bathroom which was very nice. This is a very beautiful cabin. The only thing it was missing was a fire pit because of lot being to steep to have one and the Fireplace inside didn't work well but I would definitely would rent this cabin again.

132 of 437 Guest Review

Guest Rating: 9.1
Stayed on 01/13/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

133 of 437 Guest Review

Guest Rating: 6.9
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 4
Check In: 9
Value: 5
Comfort: 5
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 7
Would Recommend Property: 9

134 of 437 Guest Review

Guest Rating: 10
Stayed on 01/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Manager and Staff will go above and beyond to make sure your stay perfect.. I deal with the public every day and was impressed with how well they take care of the their guests!!5 stars all day

135 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Tennessee Splendor was absolutely amazing! The mountain view was breathtaking. The home was clean in every way and the furnishings welcoming. The floorplan was perfect for multiple families and the amenities made the trip truly a home away from home.
We had an issue with the indoor pool which was quickly addressed including a visit from the maintenance team late evening in terrible driving conditions due to weather. They were friendly and didn't seem to be upset about being called out so late. Unfortunately, the repair required a part which wasn't available before we checked out but the hot tub and other amenities were all available for use. Cabins USA went above and beyond to address the issue. You may consider bringing disposable baking dishes if you plan to cook meals during the stay. All other cooking and serving dishes were more than enough for our group. We highly recommend Tennessee Splendor for your mountain vacation. We intend to book again for next year's trip.

136 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed staying in Dew Drop Inn; we have stayed here more than once. The only problem I had was the smoke detector was missing from the downstairs.

137 of 437 Guest Review

Guest Rating: 9.6
Stayed on 01/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This cabin was great. However we were booked for Tip Top. We arrived early, checked in at 4 and had no heat. We waited over 4 hours and it was almost 8 or after before they came out. It couldn't be fixed after waiting and wasting our night. We had to pack up and drive 4 miles and then had issues getting into the door at the new cabin. We waited on the phone for awhile until we were told to pull the door and then put the code in. Then we had to unpack and carry stuff into this cabin.
It was a cozy cabin and we did enjoy it, and would recommend it. But remember to get in to pull the door knob and then put the code in. The fireplace was super cozy but it doesn't have any views like the one we originally booked. It also has only one small window in the main living areas and we go for the views. The bed was super comfortable but the pillows were not. All In all it was a great cabin for a back up.

138 of 437 Guest Review

Guest Rating: 9.6
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect for our needs. I did find a couple of things in need of repair but it wasn't a big issue. The heat selection button on the hottub was broken as well as the ceiling fan in the upstairs bedroom and a cabinet shelf in the kitchen. For the price we paid I felt as if those things shouldn't have been...however the cabin was clean and the location was great. We had a great time and will definitely use cabinsusa again in the future.

139 of 437 Guest Review

Guest Rating: 8.7
Stayed on 01/20/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8

140 of 437 Guest Review

Guest Rating: 10
Stayed on 01/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

141 of 437 Guest Review

Guest Rating: 10
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

142 of 437 Guest Review

Guest Rating: 10
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we have went to the mountains for 3 years now. the first year we booked through y'all and LOVED it. The next we couldn't find a cabin so had to book through someone else and had the WORST experience ever. This year we went back and booked with y'all and LOVED it! We won't book a cabin through anyone else. We will always be using cabins usa from now on!

143 of 437 Guest Review

Guest Rating: 9.1
Stayed on 01/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

144 of 437 Guest Review

Guest Rating: 9.0
Stayed on 01/19/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

145 of 437 Guest Review

Guest Rating: 9.0
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Power wasn't working in one bedroom when we arrived, but CabinsUSA was extremely responsive. The group had to be in Pigeon Forge right after check in, and when we got back, power was fixed.

After making the call about the power being out in one room, we noticed that the coffee maker didn't have a pot at all, and I tried a few more times to call and never got through. In CUSA's defense, after the first try, they did call back, but at that moment I was driving, so when we got done and I could call back, no answer.

The pockets on the pool table need some major repair or replacing, many held together with zip ties. The dishwasher is 100 percent not attached to the cabinets and is super loose, leans forward when you open, etc. Nothing bad, what I'd consider some normal wear and tear from a rental cabin like that. But wanted to make sure you all are aware of those maintenance issues that if fixed, could really make a difference

Overall, the stay was great, and cabin was great. Thanks so much!

146 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our second time visiting Top of the World. Our group loved it the first time and couldn't wait to book again! The cabin is amazing and the view is beautiful. We were a little disappointed that the same things that we in need of being fixed 2 years ago still needed fixed this year. We were unable to use our hot tub at all the first trip at all. This year, we were not able to use it the first night, but the staff was able to make it to the cabin late afternoon the next day to fix it and we were able to use it the rest of the weekend. The pool was also serviced but remained a bit unclear the entire weekend.
Now that they are building other cabins so close, the already steep and narrow road seemed even more narrow. A great cabin will amazing views, but we will be looking to try a new Cabins USA cabin for our next visit.

147 of 437 Guest Review

Guest Rating: 7.9
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 4
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

148 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was perfect! We had such a great time!

149 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/20/2023
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

150 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed this cabin. I had no problems, I will book again. Everything was fully stocked and the kitchen even had toddler dishes and high chairs. This is a family friendly cabin and I loved that they thought about the children.

151 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin could use a good cleaning.

152 of 437 Guest Review

Guest Rating: 8.5
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 4
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
The hot tub was cold the entire stay tried to call several times but got voice mail every time

153 of 437 Guest Review

Guest Rating: 8.2
Stayed on 01/20/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We really enjoyed ourselves!

154 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was great my friends and myself enjoyed our Tennessee visit beds comfortable everything was stocked key code worked however the grill was smaller than expected and we didn't get chance to Enjoy Hot Tub for it wouldn't heat up and the heated swimming pool wasn't available other than that this was Great trip we Loved the Cabin

155 of 437 Guest Review

Guest Rating: 9.1
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The property was nice but there were a couple of things that could be improved. Instructions on how to use the pool heater , the tvs require codes for inorder for you to use them and log into your own streaming apps like the living room and movie theater. The codes could have been provided in the check in instructions. The water pressure is very low and a BBQ grill would be a nice addition. We were not able to enjoy all of the amenities that were available.

156 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice plan to visit again

157 of 437 Guest Review

Guest Rating: 10
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

158 of 437 Guest Review

Guest Rating: 10
Stayed on 01/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

159 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an issue with some lights not working the first night and they sent a maintenance person out within an hour and a half. He resolved the issue quickly for us. Very large cabin with lots of space to lounge and also enjoy meals. The view from the back deck while enjoying the hot tub is amazing. Got to see a pair of black bears on Sunday morning outside the neighboring cabin. I highly recommend booking with Cabins USA.

160 of 437 Guest Review

Guest Rating: 10
Stayed on 01/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
been coming to gatlinburg for over 30 yrs and this is one of the nicest cabins we have ever stayed in and with the amenities

161 of 437 Guest Review

Guest Rating: 7.6
Stayed on 01/20/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Property still needs some work done for it to be worth staying at again. The cabin was not worth the price we paid for. There was mold starting to grow in the master bath. Some sort of critter, probably a squirrel, got in the walls from a whole on the outside. The sheets had hair on them on our arrival. The place did not appear that it was thoroughly cleaned either. There were several areas where large cobwebs had formed. Under the bed had not been vacuumed in a while with other people's trash still there. The road leading up to cabin has some rough spots, so if don't have AWD/4X4 look somewhere else.

162 of 437 Guest Review

Guest Rating: 9.3
Stayed on 01/15/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really enjoyed our stay it was very relaxing and cozy however I would recommend that you would put a gas grill on the back deck for privacy purposes. We did not grill because the grill was directly on the road. One more thing I recommend is if the cabin is vacant you should consider to have a 30 to 60 minute early check in since people are traveling from all over the place to spend time here. Once again... we loved the cozy little cabin. Thank you, Gary and Kelley Stone...

163 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we loved the cabin and will be back......

164 of 437 Guest Review

Guest Rating: 9.6
Stayed on 01/19/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was amazing! I'm so glad we changed our reservation to The Overlook. The location was great. The décor was neat and modern. The cabinets were stocked with glassware appropriate for any drink. The furniture was comfortable and clean. The pool table was a little worn, but it was still a blast to play on. Overall, this cabin was everything we wanted in a anniversary rental and we plan to return next year. Cabins USA was super helpful and professional in accommodating our needs.

165 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Upon arrival, cabin had a few problems, no coffee pot, upstairs heat system not working, and stairway light bulb was out. Called Cabin USA and coffee pot and portable heaters were delivered within a few hours. Heat system was repaired the next day. Cabin USA staff members were great and easy to work with.

166 of 437 Guest Review

Guest Rating: 9.0
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Pictures made the cabin seem more secluded than it really was. The outdoor fireplace I thought was secluded, but it's right next to the driveway with a cabin right across the street. The swing on the property wasn't stably secured to the ground. Master bedroom is kind of hard to move around (cramped). Pool table is very worn, but worked for just my wife and I having a good time. Fooseball table seems to be put together backwards from what we're used to. No WiFi, but WiFi wasn't advertised, so it was expected. No real view from the hot tub other than the side of the hill. If you desire salt and pepper for your meals, I suggest you take some, as there was none available. Most other kitchen gadgets could be found.

We did enjoy our stay, however, as it was mainly just for sleeping and a couple meals. The TV and cable worked well, and it's a good central location to most of the attractions in the area. The entire cabin was very clean and seemed to be well taken care of. It was a cute little cabin for sure. We would stay there again for sure. I would also be happy if I owned that specific unit.

167 of 437 Guest Review

Guest Rating: 10
Stayed on 01/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This new cabin was breathtaking and absolutely beautiful. This is a 12-bedroom cabin, but is listed as a 10-bedroom. The rooms are spacious and comfortable. We choose this cabin to accommodate 28 people and it did just that and more. The kitchen was well equipped and exceeded our expectations!! By far this has been the best cabin I have rented.

168 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

169 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

170 of 437 Guest Review

Guest Rating: 10
Stayed on 01/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this cabin. I've been booking thru you guys a long time now and all the cabins are beautiful but I really loved the farmhouse look in this one. We had a wonderful comfortable stay. Thank you

171 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything worked. Everything was clean. Was a very nice area. Highly recommend!

172 of 437 Guest Review

Guest Rating: 8.6
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Pictures made it look bigger than what it really was. Main floor bath had mold on shower curtain. No seating on balcony upstairs. Water has a smell to it headboard was not attached to bed and comforter's need cleaning and needs a lot of dusting. Really not sure why we paying for house keeping when all they do is was sheets. But other than that nice place, secluded and some what cozy

173 of 437 Guest Review

Guest Rating: 6.7
Stayed on 01/25/2023
Ratings:
Booking: 9
Staff: 0
Cleanliness: 6
Check In: 9
Value: 6
Comfort: 7
Check Out: 9
Amenities: 6
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin was nice and close to all the local fun activities. However we brought food to save on money and the cabin had 1 fork. And the stove top was pretty wonky. There was no Wi-Fi. The upstairs pool table was cool but it was hot as a sauna upstairs, pacman machine didn't work, and no ball for the foosball table. Hot tub was nice and heated. It wasn't crazy secluded but also peaceful. The shower head wasn't the greatest. Cabin had cute decor , but didn't feel homey. I would reccomend leaving some local brochures to help guests. Include Wi-Fi and the password. Perhaps hire a better cleaning service as well. There were a lot of cobwebs throughout inside. Over all we had a great time and enjoyed the area. Just some minor details.

174 of 437 Guest Review

Guest Rating: 10
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very relaxing property, nice and clean. I would definitely recommend this to a couple that just want to get away for a weekend. My wife & I will definitely be booking Cabin USA again!

175 of 437 Guest Review

Guest Rating: 9.6
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very beautiful property! Ideal location! Everything was wonderful down to the view! I would highly recommend this property and would go back again as soon as I can!

176 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/27/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

177 of 437 Guest Review

Guest Rating: 9.9
Stayed on 01/25/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin! We loved everything about it! It was very comfortable and large enough for the whole family. Everything was very close to us. We will definitely be staying there again.

178 of 437 Guest Review

Guest Rating: 6.4
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 0
Check In: 10
Value: 0
Comfort: 0
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Once checked in, we noticed the cabin had roaches in the kitchen which is very NASTY!!! The cabin was very cold on the lower level and very hot on the top level. The best tv that the cabin could possibly have with the Roku on it was outside.... If the cabin wouldn't have roaches and the levels were equally heated the cabin would be very nice to rent, but having this experience and let me mention this was the very first time booking with Cabin USA and also the last... I never endured such filth (roaches) and them being in the kitchen was a definitely and skin crawler moment...UGH!!!! Never again!!!

179 of 437 Guest Review

Guest Rating: 8.9
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Beautiful and spacious cabin. Loved the floor plan. The river was very relaxing. Plenty of parking. Excellent location. Had a few problems. The heat had been turned off when we got there so it took until the next morning to feel comfortable. Fire alarm batteries had needed to be replaced and chirped the first evening and part of next day until someone could come to replace. Finally, lights over the hot tub area did not work. Despite these few problems, we did enjoy our stay.

180 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view with the hot tub , the peacefulness , having is own game room , and the bedroom was fantastic! Heads up services isn't the great and there was no wifi but that was no issue when you are trying to enjoy the vacation and the ones around you. The drive had my anxiety going though! The roads are narrow and was lucky to only meet a car on that road twice. A car can make it but highly recommend a SUV/truck you may drag a little. 10/10

181 of 437 Guest Review

Guest Rating: 9.7
Stayed on 01/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I booked this cabin for a getaway for my sisters and I. It was absolutely the best. No way would a hotel have fit our needs like this one did. It was beautiful and in a great spot. A few things that were minor inconveniences that we over came but all in all it was great. I will definitely stay here again.

182 of 437 Guest Review

Guest Rating: 8.9
Stayed on 01/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a great time on our stay. I marked the cleanliness less than a 10 because when we laid in our bed, we could see a lot of cobwebs on the ceilings & corners. As far as comfort, the bed nor the couch was very comfy at all, we barely slept so that's why the score for that was a little lower.
Also- just FYI, we could not open the dryer without the handle popping off & 2 of the knobs were missing from the jacuzzi tub. Just to let you all know those things were that way when we got there.
Besides the couple things above, the location of this cabin is fantastic! You could get anywhere very quickly but you were also surrounded with privacy & woods & it was gorgeous.

183 of 437 Guest Review

Guest Rating: 10
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in many different cabins over the years and this one is by far our favorite one yet. Wish we were still there.

184 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this place it was beautiful and would definitely book again!!

185 of 437 Guest Review

Guest Rating: 8.5
Stayed on 01/26/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6

186 of 437 Guest Review

Guest Rating: 8.5
Stayed on 01/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Nice cabin great location beds can use a major upgrade stove not the best unbalanced heat but over all great price

187 of 437 Guest Review

Guest Rating: 8.7
Stayed on 01/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Many issues within the property. The maintenance staff was there four (4) days to fix things. The maintenance staff was great.
They were very knowledgeable. My real complaint is that whomever inspected the cabin should have seen all these problems and they should have been corrected before renting the cabin. I would use Cabins USA again, I hope this was an isolated incident.

188 of 437 Guest Review

Guest Rating: 7.3
Stayed on 01/27/2023
Ratings:
Booking: 9
Staff: 0
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
I was very disappointed in the cabin regarding cleanliness. I felt like someone came in and made the beds and put bags in trashcans and left. Didn't really clean. There were several bugs that were dead on the window cells (lady bugs and stink bugs) and appeared to be there for some time. Alot of the features in this cabin did not work. The Jacuzzi, The Alarm for the doors of the cabin. Lights over the cabinet by the stove. When we first got there the TV's were out. I reported it and a maintenance man came out and fixed it. I did not call about the other issues because when you pay for a cabin you shouldn't have to spend your time calling to report problems and then inconvenience yourself and family while things are being fixed. It wasn't as if we had a week. The cabin was a nice cabin but when things don't work and it is dirty that makes it not so nice. I hope this cabin gets these items fixed for the next person renting it. We will probably go with another company next time to see if they clean and fix items any better.

Thank You
Wanda L.

189 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/30/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always very clean. Close to the strip. Beautiful, spacious cabin. We have stayed here the last few times we came to the Great Smoky Mountains and hope we'll be able to stay here on future visits. Office staff eager to make sure your stay goes well. They have never failed to call by the 2nd day ro check and see if everything is as expected. We feel safe at this cabin. It is not secluded, there are neighbors. But we go in the off season so it has never been and issue for us. We will hopefully be able to rent this cabin from Cabins USA for many more years! If not we will surely find another just as good with this company. We won't stay with anyone else. Thank you so much for a pleasant stay as always!

190 of 437 Guest Review

Guest Rating: 9.8
Stayed on 01/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What I didn't like was that the bedspreads looked dirty, and the grill didn't work and if we needed it.

191 of 437 Guest Review

Guest Rating: 8.8
Stayed on 01/28/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

192 of 437 Guest Review

Guest Rating: 10
Stayed on 02/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only negative is there needs to be hangers in the closets.

193 of 437 Guest Review

Guest Rating: 10
Stayed on 02/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everyone at Cabins USA was great. We had an electrical issue at our cabin when we arrived. They sent Dwayne out and he was there in about 30 minutes. After he found the problem and figured out it was going to take a while to fix, he called the office and told them we needed another cabin. Anthony the supervisor quickly called me and had me in another cabin within just a few minutes. The best part was that the new cabin was right next to our original cabin, so we didn't have to go far. I would highly recommend Cabins USA and plan to book with them again.

194 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

195 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/03/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time visiting Tennessee, the cabin was really nice. Only cons was the refrigerator had a leak when we got there, I called maintenance but no one never came . It was some spider webs in the bathroom on lower level and it could use some more dusting. Otherwise, great cabin! Awesome view. Very spacious. Oh yeah, the driveway coming in is very scary and steep. I would recommend to anyone.

196 of 437 Guest Review

Guest Rating: 8.1
Stayed on 02/03/2023
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Great location for Tanger mall and restaurants. Cabin has wells water and the smell is very strong it wasn't in details.The bathroom is small. Cabin is at a dead end which is nice but there is a cabin next door and you share the porch/deck you can hear everything that's going on when they are outside. Hot tub never got hot. We have stayed with Cabins USA many times in the past and loved the cabins but I wasn't happy with this one.

197 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Check in was a little delayed because the code didn't work. The back door knob had fell off literally while we were walking in. We called maintenance but it didn't get fixed until the next day so we had to stuff the opening with a towel. The side door didn't have any blinds so at night the neighboring cabin could look straight in. The kitchen sink flooded to the downstairs media but the maintenance man came out and fixed it within a hour. Despite these hiccups, poolside lodge was by far our favorite stay.

198 of 437 Guest Review

Guest Rating: 8.7
Stayed on 02/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Stay was great! Only complaint was the fireplace in the living room would not work and the pool table had holes in the pockets and was a little rough. Everything else was great!

199 of 437 Guest Review

Guest Rating: 10
Stayed on 02/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

200 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time renting from cabins USA and will definitely use them again. A very simple process and no need to even go to the office to check in or out. Thank you for the enjoyable stay.

201 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely Loved our stay! The cabin could use a little more cleaning. We noticed cob webs in the cabin and the hot tub needs some cleaning. If you go in the winter, you can feel a lot of cold air coming in around the door in the bedroom. Hopefully that'll be fixed in the near future, but other than that, it's a great couple's cabin. We will definitely be back.

202 of 437 Guest Review

Guest Rating: 10
Stayed on 02/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

203 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/04/2023
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful. Great location. However, the room tub in the bathroom drains slow & the bed needs to be rotated or switched out. There are indents in the bed where other guests have slept, which caused me to have to sleep with my legs elevated.

204 of 437 Guest Review

Guest Rating: 10
Stayed on 02/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view was absolutely gorgeous! The cabin was perfect! The trip was fantastic we will definitely be booking again!

205 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

206 of 437 Guest Review

Guest Rating: 9.1
Stayed on 02/04/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed Jasmine's Retreat. There were a few minor maintenance items I sent via text upon checkout. We would stay again. We booked online, so staff rating is not applicable.

207 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful. The only complaint was the hot tub was set for 104 but only got to 70 degrees so we couldn't use it cause the weather was cold and the bed wasn't very comfortable

208 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/31/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

209 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was so nice and clean! I was disappointed that there was no wifi, but overall it was beautiful and very comfortable.

210 of 437 Guest Review

Guest Rating: 10
Stayed on 02/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location ,super clean ,great staff ,we use cabin usa for all our mountain trips

211 of 437 Guest Review

Guest Rating: 9.5
Stayed on 01/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

212 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We spent a week in this cabin for our anniversary and it was great. We have rented several cabins from CabinsUSA and this is definitely our favorite. We'll be back!

213 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Conformation that I checked out ok.
But definitely overall very pleased and definitely will be using CABINS USA again in the future.

214 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

215 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

216 of 437 Guest Review

Guest Rating: 10
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

217 of 437 Guest Review

Guest Rating: 10
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issues we had was there wasn't any plates or coffee cups ......and a couple minor issues a door handle fell off and and outside light has come apart all discovered on Thursday evening and was fixed first thing Friday morning but after that this property literally has it all its a really nice cabin I hope future guest treat it as such that way it last for years 10/10 would recommend this property for anyone and already have

218 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Place to stay very convienent to Town and attractions.

219 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay, very beautiful view, the cabins are absolutely wonderful

220 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My 1st time experience was great, only little issue was no TV channels in the bed room. HAPPY WIFE HAPPY LIFE and she was HAPPY ????

221 of 437 Guest Review

Guest Rating: 10
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

222 of 437 Guest Review

Guest Rating: 10
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great besides the cold indoor pool the water was so cold we couldn't even get in it but besides that it was great

223 of 437 Guest Review

Guest Rating: 10
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great for our group of 14. It was very clean and spacious. The elevator really came in handy. The location was great. I would definitely recommend it.

224 of 437 Guest Review

Guest Rating: 10
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything I expected it to be and then some!! The beautiful views, just the perfect distance to travel to town but also a nice private area to relax to the max! I felt at home at this cabin and I had the hardest time leaving it when I departed. I will definitely book cabin fever in the future!

225 of 437 Guest Review

Guest Rating: 10
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

226 of 437 Guest Review

Guest Rating: 10
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

227 of 437 Guest Review

Guest Rating: 8.2
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Cabin can use some dusting a lot of spider webs, kitchen can use more pots and pans (nonstick). Downstairs king bedroom bathroom shower is a little unbalanced on the floor, theater room projector can be updated to take firesticks and Roku sticks, arcade games old barely can see the game, need to put curtains or blinds on the downstairs patio doors for privacy (wouldn't want a stranger looking inside the cabin).

228 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/10/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was clean and beautiful. We loved the pool table and hot tub. Had everything we needed and it kept us relaxed

229 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin could use more eating utensils it was only 1 fork and 3 spoons. Could really use a good high dusting. I really enjoyed cabin overall and will be choosing this cabin again.

230 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing time in the Swimming hole. The cabin and amenities were great!

231 of 437 Guest Review

Guest Rating: 10
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

232 of 437 Guest Review

Guest Rating: 9.0
Stayed on 02/10/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We originally booked a cabin and had some issues. I had to call the office twice and the gentlemen was not very friendly. A supervisor called me back to resolve our issues. This gentlemen was very nice, understanding and helpful. He moved us to Luxury Mountain Hideaway that same night. We were very pleased with this move. The house was beyond our expectations. It was very clean and had plenty for our kids to do. The only thing I would suggest is they put blinds or curtains over 4 of the bedroom patio style doors. It was very bright at night and early morning and not much privacy if your fellow guests are walking around on the back patio. I have already recommended this house to family and friends. Thank you to the supervisor at Cabins USA that handled our complaint quickly and made things right within minutes of returning my call. We will definitely be renting this house again!!!

233 of 437 Guest Review

Guest Rating: 9.1
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is in a harder place to get to (tight and curvy roads to get there) .. you have to go straight up a steep hill hard to pull in and pull out . The cabin is beautiful , it is a smaller cabin but nice for a couple or small family. The pool table is unbalanced so your game will be off lol . The hot tub kinda sucks where it is not close to the cabin you feel like you don't have any privacy. (Sets in the woods to the side )Our first night the hot tub didn't work the water level was down . Called maintenance the next morning and they had it fixed before the afternoon ! Overall it was nice and we would stay there again.

234 of 437 Guest Review

Guest Rating: 10
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed my stay, the cabin was nice and cozy. We had a problem with the water one afternoon, I called maintenance and the responded within 30 minutes or less. The over stay was quiet and wonderful, and would definitely recommend.

235 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The lower level door needs an access pad for entry as we had to walk up the steep driveway to the main floor to get in. The driveway light was not working. We had to call and get them to run us some chalk for the pool table. The pool table worked for fun but it needs replaced. The cabin was clean and had everything we needed. Would definitely stay here again!

236 of 437 Guest Review

Guest Rating: 9.2
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
4 out of 5 stars. We had an amazing stay , great layout, definitely time for some maintenance and upkeep, missing a few basic items like a frying pan and cookie sheet in the kitchen. And the burners on the gas grill were shot along with a few other things, but all in all we had a great time in the Smokies as always!!!

237 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

238 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome little cabin definitely will be renting again

239 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I have used Cabins USA before and never had an issue only for pool heat and it was taken care of immediately. The only issues on this visit was that we were not informed of the construction that was going on next door and across the street. There were nails everywhere that was a concern for getting flats. The cover on the outside fireplace was missing as well as missing cushions from the outdoor furniture. There was hair on the shower wall in the main floor master with the jacuzzi tub and bugs on one of the beds and staircase upstairs. Other than that the cabin was beautiful and luxurious. Enough room for 11 guests comfortably. I will continue to use this company going forward.

240 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/10/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The bedrooms are on lower floor and the thermostat is up stairs so bedrooms were kinda cold in winter. When you walk through the door is the bedrooms then you have to go up a flight of stairs to get to the kitchen and 2nd bathroom. I think the pool table should be downstairs and one of the bedrooms upstairs. The hot tub was on the front porch close to the main door. Not really convenient for my liking. This cabin was within 2 mins to a pizza shop and a little store so it was convenient. The parking was awful though. On the side of the hill and only 1 car could park there.

241 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:

After years of using rental properties, we can definitely say we were greatly impressed with the dedication and courtesy of the entire USA Cabins staff.
You just don't hear of those qualities in a company these days.
And we especially thank Savannah a polite lady that not only answered our questions but went the extra mile to make sure we were comfortable and satisfied.





242 of 437 Guest Review

Guest Rating: 8.5
Stayed on 02/12/2023
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

243 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/10/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was very beautiful and comfortable. We felt right at home. When we first arrived, the recliner was broken, the wifi was out, and the fireplace in the living room was not working. They came out and fixed the wifi, but we forgot to mention the fireplace and that the fireplace in the master bedroom had gone out as well. Over all it was great and we enjoyed our stay despite the little things. We will definitly return in the future.

244 of 437 Guest Review

Guest Rating: 10
Stayed on 02/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

245 of 437 Guest Review

Guest Rating: 10
Stayed on 02/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful time!! Definitely will be back soon!!

246 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

247 of 437 Guest Review

Guest Rating: 10
Stayed on 02/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely worth every penny! The cabin was beautiful and clean. We were three couples, so having three bedrooms with their own bathroom was fantastic. We loved the pool table and movie room. Had an amazing time and will definitely be back soon! Thank you for everything????

248 of 437 Guest Review

Guest Rating: 9.2
Stayed on 02/15/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall very pleased. Cabin is in a great location without being to close to neighbors. Good views off screened in back porch. Hot tub was ready when we got there. It is up windy roads, so if you're not used to that, make sure you get there before dark. Bed was comfortable, wifi easy to connect to. Up stairs loft with arcade games and seating area was nice. Small kitchen but had everything we needed (except would have liked a Keurig). Gas grill was in good shape. Nice outdoor swings around fire pit. Quiet area, about 10 minutes from the main drag, and about 20-25 minutes from Gatlinburg. 10/10 would rent again.

249 of 437 Guest Review

Guest Rating: 10
Stayed on 02/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great easy to locate can't wait to book again

250 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

251 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

252 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Little bit of cobwebs here and there, but a beautiful cabin and location. I just wish the cleaning crew would take a little more time to dust behind the bed, end tables, up high places, etc.

Would still book again.

253 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this cabin will book again

254 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

255 of 437 Guest Review

Guest Rating: 8.3
Stayed on 02/17/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 7
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

256 of 437 Guest Review

Guest Rating: 10
Stayed on 02/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin! Wished the parking was alittle better but other than that it was great! Excellent location!

257 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/13/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have used Cabins USA for years now when booking cabins. I feel like what you see on the website matches what you get in person and I trust that. I really enjoyed our recent stay at Paws A While. The location is fantastic, the cabin is spacious and comfortable, and all the amenities were great. We loved the skeeball game. The only thing that was missing was rocking chairs on the upper front deck which would have been nice for enjoying the view and some coffee. I would definitely book this cabin again.

258 of 437 Guest Review

Guest Rating: 7.9
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 6
Comfort: 5
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
When we first got to the cabin, the keypads battery was dead so we couldn't get in. The staff was super helpful and quick about getting to the property and fixing the issue. The cabin was super clean and easy to get to. However, the mattresses and furniture were not comfortable at all.

259 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

260 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great experience as always, cabin was nice and clean. Staff was wonderful and respectful. I love cabin USA ???????? and will forever book with them.

261 of 437 Guest Review

Guest Rating: 9.0
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Bed was very drafty, to close to road way, I asked for secluded but it wasn't!!! But it was a nice cabin!! Enjoyed our stay! Will recommend & we will stay again in future!

262 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

263 of 437 Guest Review

Guest Rating: 10
Stayed on 02/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin with a beautiful view!! Had a momma bear and cub visit many times during our stay

264 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! We had a blast, pool is a bit smaller than anticipated. But, overall great place!

265 of 437 Guest Review

Guest Rating: 10
Stayed on 02/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and very peaceful!! It was very relaxing and would very well book it again.

266 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem was that the owner of this Cabin needs to get new furniture please, the couch was fealty. Hopefully when I book next time it will be updated.

267 of 437 Guest Review

Guest Rating: 9.4
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was perfect for 4 people. It was very clean and nicely decorated. Not too far from town and a great view! Game room and one bedroom was all in the same room. The only issue with that would be if someone wanted to go to bed and others still wanted to hang out or get in the hot tub...it's not ideal!

268 of 437 Guest Review

Guest Rating: 8.0
Stayed on 02/17/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 3
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our girls' weekend was a hit at this cabin! The spaces in the cabin were ideal, bedrooms separated from living spaces, lots of living areas all together on the main floor, which allowed our group to be together to hang out. However, none of the gas fireplaces were working, or working well, some of the amenities were not working (game console), and the biggest complaint was the furniture was not as pictured. The living room and dining room set up were different than the photos, which would have been fine, except the seating in the living room went from 8 as pictured, to only seating 5, and we had a group of 11, which is still smaller than the cabin maximum capacity. Additionally, the dining room table had 2 clunky huge benches and 2 chairs, so it wasn't even possible to pull chairs over from the table to increase the seating in the living room. We ended up scrounging up chairs from other places in the cabin and having to rearrange, which worked out, but was disappointing, extra work, and not what we thought we were getting. Otherwise, the location was great for what we wanted, the price was right, and we were pleased overall.

269 of 437 Guest Review

Guest Rating: 10
Stayed on 02/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything in the cabin was extremely clean and up to our standards! Customer service was timely and friendly! Highly recommend!

270 of 437 Guest Review

Guest Rating: 8.3
Stayed on 02/19/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6

271 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall, decent property. Cute little cabin. Great for a weekend getaway.

272 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stay overall was very pleasant. However, the televisions need to be updated so visitors can have the option of using their app subscriptions to watch what they want as the channels we preferred were minimal. Also there were no tips for the pool sticks and the Foose ball was missing as well.

273 of 437 Guest Review

Guest Rating: 9.1
Stayed on 02/16/2023
Ratings:
Booking: 7
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Place is amazing, and is the perfect spot if you are getting married at the magnolia.
I would only say that there is no restroom available not connecting through a bedroom.
And to bring all essential, salt, soap, trash bags. As these are all very limited or not provided.

274 of 437 Guest Review

Guest Rating: 10
Stayed on 02/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

275 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin with ample parking. Our family had a great time. Very close to all of the great spots in Pigeon Forge

276 of 437 Guest Review

Guest Rating: 8.6
Stayed on 02/17/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
The cabin was the right fit for our group of 10. The bedroom and bath ratio was spot on. There was an issue with a major water leak coming from the kitchen sink. We called Maintenace and they came out the same night but we had temporarily fixed it by then. He told us to call back if it happened again, which it did. I called back and he said he would come back out but never showed the remainder of our stay. I even called a third time. We enjoyed the cabin but the leak did hinder us and forced us to clean some dishes in the bathroom sink. This is why the company got a low grade.

277 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

278 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was awesome! This cabin is definitely one that I will request in the future to come back to. Locationally it's right where we needed to be. It's cozy, not too noisy, offers a great view and privacy when you need it! Multiple entrances for security purposes was also a major bonus for me. Just a few pointers to enhance the experience of your future guests; 1) have the cleaning service to sweep for cob-webs through the interior of the cabin (especially the bedrooms), 2) make sure the TV's are set to correct HMDI input and that the language is set to "English", ensure that there are fresh batteries in all TV remote controls, 3) remove all broken chairs and inoperable chairs throughout the cabin.

279 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

280 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

281 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The name says it all. This place was truly amazing. My wife and I had the best time honestly so much better then we could have imagined the place was beautiful the vviewwas breath taking. We are already booking our next stay for this coming October. If your thinking of this place just do it you won't regret it. Thank you to the staff at cabins usa for some incredible memories

282 of 437 Guest Review

Guest Rating: 9.0
Stayed on 02/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

283 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

284 of 437 Guest Review

Guest Rating: 8.5
Stayed on 02/17/2023
Ratings:
Booking: 9
Staff: 5
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin very spacious and perfect for our family. However, lighting was terrible in game room,, lamp upstairs did not work and other lamps with no light bulbs. Bunk beds were so uncomfortable felt the bed springs. It also was not the cleanest, and I expected a little more with the amount I paid. We enjoyed this cabin but felt that it could have been in better condition.

285 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wow! What a beautiful and cozy oasis in the mountains. My husband and I stayed here with our two young kids and our friends and their baby. With 4 primary bedrooms, each equipped with a king bed plus 2 extra twins, there was more than enough room for everyone to be comfortable. We really enjoyed the game room. Our kids loved playing ski ball, pac-man, and chess/checkers. The hot tub was one of the nicest ones we've ever been in. Even though you are close to your neighbors, it felt private due to the lattice fencing around the tub. We also enjoyed s'mores around the fire pit and the beautiful views off both the decks from the rocking chairs and picnic table. What really made the experience next level for us was all of the little extras like the corn hole boards, soft blankets for the sofas, and double washer/dryer. All of the games included all the pieces, etc. I find that most cabins are not like this. They thought of everything at Hideaway Dreams! The kitchen was also fully equipped with enough dinnerware, wine glasses, cutlery, baking dishes, serving spoons, etc. to serve a very large crowd. There were a few downsides for us. When we turned on the jetted tub in the upstairs bedroom, black stuff started flowing from the jets. I guess the jets hadn't been cleaned in a while. Not sure if it was mold or what, but it made the jetted tub unusable. One of the reasons why we booked this cabin was because the outdoor fireplace on the lower deck next to the hot tub with the gorgeous views. But Unfortunately, the fireplace was broken. That was a big disappointment for us. If they didn't have time to fix it before we arrived, I wish they would've removed the pictures and updated the description on the website. Lastly, our kids were so excited to have a movie night in the theater room. As we settled in to the comfy chairs ( they are super nice recliners) with a big bowl of popcorn, we tried for over an hour to get the entertainment center to work, to no avail. My husband and I are both tech very savvy, but we could not get the DVD player or speakers to work. No movie night for our family. Overall, these were small inconveniences and we had a great time. If these issues were corrected, we would absolutely return. You can tell this cabin is really cared for and well thought out. The location was great too. You have a beautiful view, but are only 10 mins from major attractions.

286 of 437 Guest Review

Guest Rating: 8.6
Stayed on 02/18/2023
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall the experience was good. The cabin needs some TLC.

287 of 437 Guest Review

Guest Rating: 10
Stayed on 02/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our cabin! The bed was very comfortable. Our grandkids loved the hot tub. We did not cook but the kitchen was stocked. The location was great not far from where are grown kids were staying at a RV park near by. I would highly recommend this cabin for a nice great away.

288 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin USA Heavens Gift has to be by far my most personal favorite cabin out there! It is perfectly secluded away at the top of the mountain with views all around but, only 15minutes from Gatlinburg and Pigeon Forge for activates. Not to mention when the sun starts to set the mountain's are crazy beautiful! Plus you have the fancy hot tub with jets and changing lights to enjoy the views with or even from the comfort of the couch with the fireplace going and windows perfectly showing the mountains. I truly have never been in more peace or relaxations until this last weekend. Thank you cabin USA for a weekend I'LL NEVER FORGET!

289 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/19/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. It was located very close to the main attraction in the area. It was so clean. Our family vacation was amazing. I highly recommend booking with cabin usa.

290 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Last minute trip to Pigeon Forge without reservations. We were turning around and noticed the Cabins USA sign. I decided to go in and see if they had any accommodations. I was greeted by the sweetest receptionist. Very friendly and helpful. She found us a cabin!! When we first walked in the Rippling River Cabin it smelled so fresh and clean. The floors were super clean. The entire kitchen looked brand new it was so clean. Kitchen was nicely furnished with lots of pots and pans. When we left my husband said "We will have to remember this place for next time. I really liked it."

291 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was an amazing experience and a wonderful stay! I will be booking this cabin again very soon!

292 of 437 Guest Review

Guest Rating: 8.5
Stayed on 02/17/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Good location, nice older cabin. We enjoyed our stay, only issue we had was the bed it was not comfortable at all needs updating.

293 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful Cabin was the perfect size. Just keep in mind the cabins are in the woods and pretty high up so the internet/TVs don't get the best service. We planned a movie theater theme night but we weren't able to use the theater due to the service.. :(

294 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved this place. But there was dust piles throughout the cabin and a few cobwebs. This cabin needs a deep cleaning for sure. We were disappointed with the screened in area. Every screen was ripped down.

295 of 437 Guest Review

Guest Rating: 9.6
Stayed on 02/16/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

296 of 437 Guest Review

Guest Rating: 8.8
Stayed on 02/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
New mattresses would be great, the beds are very uncomfortable, and a larger TV down stairs where the pool table is.

297 of 437 Guest Review

Guest Rating: 8.5
Stayed on 02/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

298 of 437 Guest Review

Guest Rating: 10
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

299 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We've stayed with Cabins USA on each trip we've made to TN, and honestly I don't know how anyone could beat their customer service. The check in/out process is streamlined and I even received a courtesy call then morning after check in. The cabin was very cozy and comfortable and had everything we needed for a quick 3 day trip. Literally the ONLY problems I had with this cabin were minor inconveniences that didn't matter much anyway. The television in the living room had a mind of its own and would turn off and on ad-lib, or sometimes not at all, and the television in the bedroom only got one channel. The Wi-Fi was good, only spotty after our neighbors arrived on our last night. The hot tub left our skin feeling a bit "slimy", for lack of a better term.... Could've just been the chemicals because it appeared very clean and worked well. Of course the water had a sulphur smell to it, but that's to be expected and we brought bottled water anyway. The location was very convenient and close to everything. Maybe mention the steps down to the cabin, as I feel this would be difficult for the elderly or physically impaired, but it makes for a beautiful setting. Thanks again, cabins USA, for another wonderful stay!!!

300 of 437 Guest Review

Guest Rating: 10
Stayed on 02/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for my girls trip with my sister and niece. Such beautiful views in the morning and very quiet. I would stay here again if the cabin is open on my next visit.

301 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is definitely the most beautiful cabin I've ever stayed in. Very modern and upscale. Appliances are top notch.
We stayed for 5 nights.
A few tips: The water pressure is poor. Plumbing became an issue daily. Toilets wouldn't flush. This may not be the fault of the management.
The cabin did not have many options for food storage/ serve ware. We had to go buy a casserole dish.
The area by the gas grill is poorly lit. Hard to see your food cooking after dark.
You may need extra paper towels, toilet paper, trash bags if you stay longer than a few nights. We did.
This is still the most beautiful cabin I've ever stayed in. If you want modern luxury, this is it!

302 of 437 Guest Review

Guest Rating: 8.1
Stayed on 02/21/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 5
Location: 3
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There was no WiFi or signal.
After 2 days of staying in the cabin, the hot tub seem like it stop working and was cold, it do not get warm for the rest of our stay.
Great channels were on the tv and they even had on demand. The on the demand required a pin, called the office , the staff gave me the pin, however we were unable to watch because the staff provided me with the wrong pin.
The lock outside was very confusing each time we left the cabin. We just had a hard time locking the door each time.

303 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very easy to get to, which was a huge plus. The cabin was picturesque and even located next to a creek. The cabin was very clean and had many amenities including two bedrooms, two bathrooms, Nest thermostat, three TVs, a hot tub, a jacuzzi, a porch, washer, dryer, refrigerator, and dishwasher. All amenities worked, but we couldn't figure out how to start the fireplace. Outside of that minor issue, the cabin was very cozy, spacious, and everything you could want from a cabin. The cabin was less than 10 mins from the Pigeon Forge strip and only about 20 mins to Gatlinburg. It was never difficult getting to and from the cabin.

The Cabins USA staff was always willing to help and provided contact information for working hours and off-shift hours. The company even checked up to make sure my trip was going well. This was my first time booking a cabin through Cabins USA, but I will definitely do it again. Highly recommend this cabin and this company.

304 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at the Pool side lodge was great. It was very comfortable, clean, and spacious. We ran into one problem while checking in. Our door code didn't work but the customer service agent was quick to help resolve that issue . The kid's favorite part of the cabin was the pool. It's located in a very convenient location. The cabin included: towels, dishwasher pods, dish detergent, and a small box of Tide.

305 of 437 Guest Review

Guest Rating: 10
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

306 of 437 Guest Review

Guest Rating: 9.4
Stayed on 02/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was wonderful and anything mentioned here would not keep me from booking again!. If I had to complain, it would be that the kitchen was not well stocked. If the cabin will accommodate 10 people then it should have 10 of everything (plates cups, mugs...). The hot tub was VERY small for the number of people staying. It was a 4 person hot tub but that was really stretching it.
Overall it was a wonderful cabin that I would not hesitate to book again!

307 of 437 Guest Review

Guest Rating: 8.7
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The cabin was great! It was in a beautiful location & a short drive to Pigeon Forge. It had all of the necessary amenities that we needed. However, the hot tub did not work. We called maintenance to come & take a look at it & they said they'd be on their way. We waited for about 2 hours & nothing. So, we decided to venture off & do some sight seeing in hopes that someone would stop by while we were out. After getting back that night, to no avail, the hot tub was still in the same condition that we left it in & it was not working. It was a little disappointing, but we were leaving the next day, so there wasn't much that we could do at that point. Overall, we were happy with the cabin & we will stay again.

308 of 437 Guest Review

Guest Rating: 10
Stayed on 02/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The trip was absolutely wonderful. The cabin in itself was a vacation and I'll absolutely be going back! One thing however, I was not aware we had to put in an order for the drain plug of the jacuzzi! We ended up just using the hot tub, so I do wish it was posted somewhere near the tub but it was such a minor thing that I really did not mind it. We loved it and will absolutely book again for our next vacation.

309 of 437 Guest Review

Guest Rating: 8.0
Stayed on 02/18/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 7
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Cabin needs Trash Cans that are contained where animals can't scatter garbage. There are dogs at the neighbors that kept getting into the garbage.

310 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

311 of 437 Guest Review

Guest Rating: 9.2
Stayed on 02/17/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Dishwasher was not working.

312 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was great!! But some of us got ate up with bug bites....

313 of 437 Guest Review

Guest Rating: 8.0
Stayed on 02/23/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Pool was freezing cold when arrived and never really warmed up.

314 of 437 Guest Review

Guest Rating: 10
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I enjoyed this cabin so much especially the kids. Everything was up to our standards. We enjoyed the pool so much. The cabin was clean when we arrived. I loved everything about this cabin!

315 of 437 Guest Review

Guest Rating: 10
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family enjoyed this cabin. The cabin was clean and to my family standards. My family especially enjoyed the jacuzzi tubs in the rooms. We stayed in the hot tub late nights. My family will definitely recommend this cabin to anyone. The beds were all comfortable. My family couldn't stop talking about this cabin!

316 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Our hot tub water level was too low, and I didn't care much for the bed. The driveway was a bit steep. Other than that, we had a great trip.

317 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The hot tub outside was open and cold when arrived and there were spider webs and dust when shouldn't have been. The jacuzzi tubs had stains and we dirty looking. We had a good time tho

318 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

319 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great!!! Coffee maker needs replaced it was really slow. Also a 4 wheel drive vehicle is needed as the road leading to the cabin is very steep and bumpy.

320 of 437 Guest Review

Guest Rating: 9.1
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

321 of 437 Guest Review

Guest Rating: 9.9
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect and close to everything.Ms Stella was awsome she help me with a last minute booking ????

322 of 437 Guest Review

Guest Rating: 9.1
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved our stay at this beautiful vacation home. Our only complaints were that the propane ran out while using the firepit and the 4 seat hot tub was entirely too small for a home that could sleep up to 12 guests other than that it was a perfect 3 day getaway!

323 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cute unit. As described. Response to hot tub issue was handled rapidly. Disappointed that we had to look at a substantial amount of garbage in the woods beside the house.

324 of 437 Guest Review

Guest Rating: 8.6
Stayed on 02/16/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had a great time! Aubrey s is a great restaurant. The cabin was beautiful. Although some of the blinds did not work properly and one was completely broken it did not impead our stay. A little more dusting over dressers and electronics. Over all a great stay, a great vacation and worth the 8 hour drive. We will be back!

325 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Two different light bulbs out. Had to buy a 9 volt battery and replace in one of the smoke detectors after it started beeping.

326 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved. The cabin and location the company was great to work with. Th. Cabin it's Self Seems to need a little TLC the pool table was very broke down
only 2 of the pool sticks had tips on them.
The furniture was. Pretty broke down
There Where severl spots around the cabin that had damage It was all Mostly cosmetic .
the water filter in the fridge said it needed changed
Two of the burners in the stove did not work
Pots and pans. Where in really rough shape.


Over All we still enjoyed our stay and liked how convenient it was that we where close to town!

327 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. My friends and I have been doing an annual trip for 11 years. This cabin had everything we needed in a great location. We usually change cabins every year, but this one will be considered to come back too next year,because of the convenience and amenities.

328 of 437 Guest Review

Guest Rating: 8.9
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This was our first time booking with CabinsUSA but it was easy and simple. We will definitely book using them again. The cabin was very clean. The location was perfect. A really nice cabin. There was a few flaws with the cabin. First the top floor jacuzzi jets didn't work. And on the second floor, the bed was awful. It was sunken in the middle and not very comfortable. The shower had no type of pressure whatsoever. The towel rack beside the shower was broken. It barely stayed on the wall. We love playing pool in the game room but one of the sticks end was missing the cushion part. The surround sound was perfect cause we love our music. We was disappointed that these few minor things had not been fixed and have been reported years ago. But overall the cabin was great and we really enjoyed our visit.

329 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our stay! Cabin is private and very comfortable. We can't wait to stay again.

330 of 437 Guest Review

Guest Rating: 10
Stayed on 02/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

331 of 437 Guest Review

Guest Rating: 8.8
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Everything was perfect for our stay except for the mattress we couldn't even hardly sleep on it. It sunk in and then had a hard lump. If this mattress were to be replaced we were definitely rebook this cabin. That was our only complaint . I agree with the other reviews for the past year the mattress definitely needs replaced ! Other than that amazing cabin close to town and beautiful views!

332 of 437 Guest Review

Guest Rating: 9.3
Stayed on 02/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Great location and the cabin worked well for our group.
The home needed and overall good cleaning, and a few upgrades could improve the overall quality of the house. (Carpet is worn and stained, couch on main level has seen better days) The grill didn't work and the hot tub needs maintenance. Bedrooms we're comfortable and kitchen was stocked well. We have been using Cabins USA fior14 years and will continue!

333 of 437 Guest Review

Guest Rating: 10
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed 4 days and 3 nights. I absolutely loved everything about the cabin except the parking. This cabin is located on the hill so the parking is very weird. This was not a huge deal, but I felt that it should be mentioned. Overall, I enjoyed my stay and will continue to book my yearly cabin rentals with Cabins USA.

334 of 437 Guest Review

Guest Rating: 10
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is tops! It was perfect for our family get away. Everyone was very impressed and said they wanted to reserve this one again for next year!
It was located in an ideal place. Close to the attractions and restaurants,yet very peaceful. We all enjoyed the gas fire pit on the deck.
Very clean and well supplied. Loved the beautiful kitchen! We highly recommend this cabin! You won't be sorry!!

335 of 437 Guest Review

Guest Rating: 9.2
Stayed on 02/22/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

336 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

337 of 437 Guest Review

Guest Rating: 10
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

338 of 437 Guest Review

Guest Rating: 9.2
Stayed on 02/28/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

339 of 437 Guest Review

Guest Rating: 6.8
Stayed on 02/25/2023
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 7
Location: 4
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Could have used WiFi and more toiletries, the driveway was understandably rough, but it could have been more well maintained. The bed was extremely firm and caused our backs to hurt. The views were amazing. The microwave was broken (the turn table did not turn) among other aspects of the unit which were in much needed repair. It was adequately priced for the condition, however, I will likely not stay at this specific unit again.

340 of 437 Guest Review

Guest Rating: 9.5
Stayed on 02/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

341 of 437 Guest Review

Guest Rating: 10
Stayed on 02/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful with even more beautiful views. Had everything you needed in the kitchen. Ice maker in freezer was great. Hot tub was great, some of the Jets didn't work. Air hockey machine was great, pool table was fun but alot of stuff in the way for certain shots. Would definitely stay at this cabin again. 8 minutes to Gatlinburg center 24 minutes to Pigeon Forge.

342 of 437 Guest Review

Guest Rating: 10
Stayed on 02/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed everything about our stay. The cabin was clean, and we got lots of rest! Can't wait to visit again!

343 of 437 Guest Review

Guest Rating: 9.7
Stayed on 02/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were so impressed on the cleanliness of the cabin! The view was stunning! This was our first time visiting Tennessee so we were disappointed when 2 times when it got dark and wanted to go in the hot tub the air smelled so bad from the garbage dump nearby. Other than that it was a perfect cabin and we had so much privacy from check in, during our stay and check out!! We do want to come back but want to make sure not near a garbage facility.

344 of 437 Guest Review

Guest Rating: 9.3
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The first cabin we arrived at Restin Easy had issues with the hot tub and TV which was unfortunate but they immediately moved us to a cabin that was all in working order! Not ideal to have to move but it was definitely an upgrade and was appreciated!

345 of 437 Guest Review

Guest Rating: 9.8
Stayed on 02/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay. Beautiful scenery. We would definitely come back again.

346 of 437 Guest Review

Guest Rating: 10
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

347 of 437 Guest Review

Guest Rating: 9.2
Stayed on 03/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

348 of 437 Guest Review

Guest Rating: 9.1
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was WAY too close to other cabins we even had to share a driveway but it was still pretty nice everything was clean and put away when we got there and easy to clean up when we left

349 of 437 Guest Review

Guest Rating: 8.7
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 5
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

350 of 437 Guest Review

Guest Rating: 9.4
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed with our large group of friends for 3 years at this exact location. We love everything about this house! My favorite part is the covered sitting area with fireplace. It's so large and the weather doesn't matter we can sit outside and enjoy the beautiful mountains!

351 of 437 Guest Review

Guest Rating: 8.5
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Great little cabin. Needs some updating, over all pleased.

352 of 437 Guest Review

Guest Rating: 8.9
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The location was great. This cabin could use a keurig and a hood deep clean but overall it was great.

353 of 437 Guest Review

Guest Rating: 9.3
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful cabin. The beds were not the most comfortable. The leather couches could use some throw blankets for cozy factor. The floors were not the cleanest as my baby got dirty crawling about. I would put a Roku in the movie theatre area for more options. The swim spa was amazing and the location of the cabin was awesome. Close to things but still felt private. All and all would return.

354 of 437 Guest Review

Guest Rating: 8.0
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 10
Check Out: 2
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall it was a good experience. However, there were a few things that wasn't as promised. There were outside games that was pictured, not there. ( I brought my kids for a birthday weekend get away). One of the main reasons we went with this cabin was for the hot tub. This was a HUGE letdown. The water smelled old and moldy. The worst part was it looked like there was vomit floating on top of the water. When they say checkout is 11am what they really mean is 8:30am.. that's what time the cleaning crew showed up to hurry us out.

355 of 437 Guest Review

Guest Rating: 9.6
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great. Cozy with tons of sitting and sleeping options. Theater room and pool table in the basement was nice. Outdoor grill/fire area was appreciated. The hot tub was spacious for 4 adults. Cabin was overall clean, but under the couches, mantle, and upper windows were filled with cobwebs. Definitely need a good scrubbing. The upstairs spa tub also leaks water downstairs into the bathroom. Location was great. 5 mins from pigeon forge. Neighboring cabins are very close. Kitchen was stocked with pots, pans, silverware, blender, coffee maker, etc.. overall a nice cabin, and would definitely recommend.

356 of 437 Guest Review

Guest Rating: 9.7
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Mountain Moonlight was a great weekend getaway! Two bedrooms and two bathrooms, with a washer and dryer (for your convenience), a great hot tub and a sleeping swing on the porch, fireplace, and an outside sitting area with a fire pit, and a grill...we couldn't ask for more as it was just right. We are looking forward to our next stay with CabinsUSA!!

357 of 437 Guest Review

Guest Rating: 9.8
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

358 of 437 Guest Review

Guest Rating: 9.0
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8

359 of 437 Guest Review

Guest Rating: 9.5
Stayed on 03/02/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

360 of 437 Guest Review

Guest Rating: 9.5
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

361 of 437 Guest Review

Guest Rating: 9.7
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had an amazing time. The only think i would say is they need to tell you about the drive to the cabin. I drive a SUV and my car was okay but it was a ruff drive. If you have a car this may not be the cabin for you!

362 of 437 Guest Review

Guest Rating: 10
Stayed on 03/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

363 of 437 Guest Review

Guest Rating: 9.6
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

364 of 437 Guest Review

Guest Rating: 9.9
Stayed on 03/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an issue trying to get transportation to get there. I notified Cabins USA, and they worked everything out for us. Our rental, Bear Necessities, was amazing! Everything was so nice and organized inside. We instantly fell in love. We had enough towels, dishes, and extra blankets for everyone. It was also very spacious inside. The only complaint I have is that we weren't able to adjust the heat/air. We needed a code, which we probably could've gotten if we had called, but the temperature wasn't adjustable. Overall, we had a great stay. I would definitely recommend CabinsUsa!

365 of 437 Guest Review

Guest Rating: 10
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint that I had about our entire trip was just the fact that all the running water in the cabin smelled like absolute rotten eggs! My husband said it was sulfur water from the wells they pull their water from... But it was awful! We couldn't shower, run the dishwasher or really get into the hot tub because we couldn't wash off afterwards. So I would warn others about this, we had no clue and brought no water with us to use, cause I've stayed at many cabins in the Gatlinburg area and have never dealt with the water smelling like that! But it was absolutely HORRIBLE! Other than that though, we had an amazing stay! The cabin was clean, cute and cozy! I enjoyed being so close to the park way, while still being in the mountains! We definitely plan on coming back for our next trip!

366 of 437 Guest Review

Guest Rating: 9.5
Stayed on 03/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed in the "Perfect Getaway " , celebrating our birthdays. Our cabin was so cute, perfect for just the two of us. we especially loved the pool table, but it needs more space and new tips are needed on the sticks, it was an amazing getaway; we will be back!

367 of 437 Guest Review

Guest Rating: 8.1
Stayed on 03/03/2023
Ratings:
Booking: 8
Staff: 10
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is a nice cabin but needs to have a thorough "spring cleaning". There were cob webs and dust on the kitchen cabinets and windows.
The kitchen utensils and pots and pans need to be replaced.
I wouldn't recommend this cabin to anyone who has a hard time climbing stairs. The spiral stairs going to the bottom room are very narrow and hard to climb.
The guest limit on this cabin should be six due to the space available and total beds.
Overall this cabin is nice it just needs some extra cleaning.
Great location.
The new deck on lower level is very nice and a great place to relax.
The scrap building materials need to be removed.

368 of 437 Guest Review

Guest Rating: 9.8
Stayed on 03/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome! It was very relaxing and a great place for a large family like mine. Plenty to keep them entertained while at the cabin. Everything was very clean, only thing that would have been nice to have was dish rags and towels in the kitchen. There were plenty of towels and rags for bathroom use but none to clean up kitchen with. All in all it was a great house and we enjoyed our stay very much.

369 of 437 Guest Review

Guest Rating: 10
Stayed on 03/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As this was my first time staying in the smokies, I was looking for a cabin with an amazing view and something that felt like home. Booking this cabin was so easy, and the price was unbeatable! When we arrived to the cabin, it was even better than the pictures showed! It had everything we could need, and was perfect for a vacation. The process from checking in, to checking out was so simple and required very minimal effort. Staying here felt like I was at home, and it was so hard to leave. We're already planning our next vacation to the Smokies, and plan on using CabinsUSA because of how amazing they were!

370 of 437 Guest Review

Guest Rating: 9.3
Stayed on 03/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin and stay was tuly great! I've thoroughly read the reviews before booking this cabin,ll so some of this addresses the possible "cons" as well.
KITCHEN: Fully stocked and completely functional. Even provided a sample of Tide laundry detergent and two Cascade cubes for dishwasher. Bring own dish liquid.
Laundry: Both worked perfectly well, so do not overstuff and you will be fine.
LIVINGROOM: Huge with adequate seating for all, air hockey functioned properly.
BEDROOM 1: (Main Level) spacious and plenty of storage. Bed was ok, not the most comfortable but not the worst. Watch your hair catching on the natural wood headboard, and I would advise to bring your own bedding.
ONSUITE BATHROOM: Spacious, ample supply of towels and toilet tissue. Tub has jets, but needs updating. But there is only one bathroom, so if staying with a group, all will have to walk through main bdr to use it.
BEDROOM 2: (Lower level) Bed feels the same, but the multiple windows bringing in all natural light more than made up for it.
HOT TUB: Roomy and fully functional. Temperature was excellent for relaxation and therapy. Water level is a bit high though, no sudden movements and you'll be fine. Climbing in and out were comfortable, either using the steps or not. Screens were intact so no bugs.
PATIO & BALCONY: Were solidly structured, and provided plenty of space and great views(early March)
HEATING&COOLING: Both worked well.
LOCATION: Was a comfortable distance to all attractions, The Smokies Park, Pigeon Forge and Gatlinburg.
OVERALL: The cabin did not disappoint! Very clean, nothing ever stuck to my feet while walking barefoot, never saw anything crawling!
NOTE: The drive up and down the hill was not for the faint at heart. We had a midsized SUV, it worked. But once the rain came and was combined with the loose gravel it became scary. Road is narrow with major drop offs and potholes. So GO SLOW.
This is at the very top, so keep close watch over children, and especially while grilling. The grill and picnic table are right on a smaller drop off. Parking and backing take full concentration. I would advise keeping night driving to a minimum. If you drink, keep the cabin stocked so you don't have to go back out. It's not worth it, unless you are well used to steep mountainous driving and want to take the risk. All in all, this is a Major Win; and will be an absolute staple for our future trips. Thank you so much for the great experience!

371 of 437 Guest Review

Guest Rating: 9.3
Stayed on 03/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay in 'A Dream Come True'. This was our second stay in this house and we have already booked it again for next year. The house is comfortable; offering basically 2 king suites, kitchen and spacious sitting area. Also one very positive point is it's location to downtown Pigeon Forge. The only negative I have is with the check-in process of the company. We were perfectly aware of the check-in time of 4:00 PM, however we arrived a little early due to favorable driving conditions. We drove to the property to see if the cleaning service had completed their work and observed that apparently they had because there was no one at the property. The key pad on the door did not activate until exactly 4:00 PM. We have used other rental companies in the past who will call or send a text if the property is available earlier than their check-in time. It doesn't cost the company anything and goes a long way toward customer service.

372 of 437 Guest Review

Guest Rating: 10
Stayed on 03/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

373 of 437 Guest Review

Guest Rating: 9.8
Stayed on 03/08/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We brought our high schoolers here for a leadership retreat and we couldn't have been more pleased! Everything was great! The only suggestion I have is that we needed a few more blankets. But some of our folks brought extra ones and we were set. It's a great space for large groups!

374 of 437 Guest Review

Guest Rating: 8.4
Stayed on 03/09/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was a nice, quiet, cute little place perfect for a couple. The check-in and check-out was very simple. Getting into the cabin was easy with the instructions. Parking for the cabin was a bit tricky and it would be hard to have more than one vehicle. The stairs leading to the front door has lights installed but they did not work and it was extremely dark at night so if you don't use your phones flashlight then you will trip. I believe that the cabin must have set for a bit before we rented it because the first day the water in all faucets, including the shower smelled and tasted really bad. The second day it was better. And we could not get the TV to work in the bedroom. Despite the minor issues (which were not important enough for us to call anyone) we did have an enjoyable stay.

375 of 437 Guest Review

Guest Rating: 10
Stayed on 03/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used Cabins USA for a while now and are always pleased with the service we get. Our Happy Place was just the cabin we needed for a week stay. The location is great and the cabin had everything we needed to have a great get away. The hot tub was not working when we arrived but they somebody out and got it going for us. Very satisfied customers!

376 of 437 Guest Review

Guest Rating: 8.7
Stayed on 03/08/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We have a lake near us and we did not know that this time of year lake Douglas is also drained there, where the cabin was. Of course it was too cold to sit outside and enjoy the view anyway but I really feel there should be a reminder somewhere that says the picture you looked at before booking is only for in the summer months. Other than that it is a beautiful cabin that has so many wonderful features that we would love to experience another time. Housekeeping needs a little attention. Over all cleanliness was good. However I dropped something on the floor upon packing and when I looked under the bed to retrieve it there was a lanyard keychain, I noticed in the other room next to the nightstand there was a bottle cap on the floor. The nightstands had not been dusted, and upstairs one of the ends of a dart had broken off and we put it up on the table so my one year old wouldn't eat it. We could not get the remote for the upstairs TV to work while winding down for the night. Of course these are all minor things but things that did I did want owners to be aware of

377 of 437 Guest Review

Guest Rating: 10
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

378 of 437 Guest Review

Guest Rating: 10
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed ourselves the cabin was very clean and nice we always enjoy booking with Cabin USA the only problem is it needs a bigger TV in the bedroom upstairs,we will be booking again through Cabin USA

379 of 437 Guest Review

Guest Rating: 8.1
Stayed on 03/09/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Nice cabin in a good location. It was perfect for our group of 11, everyone had their own room and bathroom. We only had two complaints...1) about half of the tvs wouldn't work. This was not a deal breaker but most like to watch TV in their rooms before the others or up or at night when everyone else is asleep. 2) our hot tub wouldn't heat up past 85°. Maintenance came to look at it and said he couldn't fix it would send someone out the next morning, we never saw anyone else the rest of the weekend. Other than that it was fine. We enjoyed the firepit every evening..

380 of 437 Guest Review

Guest Rating: 10
Stayed on 03/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Sunshine Vista is a beautiful cabin an so worth the money spent. We will be booking again there.

381 of 437 Guest Review

Guest Rating: 9.1
Stayed on 03/10/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My family really enjoyed our stay. The peace of nature was much needed.

382 of 437 Guest Review

Guest Rating: 9.9
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a bit cold .

383 of 437 Guest Review

Guest Rating: 10
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

384 of 437 Guest Review

Guest Rating: 7.7
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5

385 of 437 Guest Review

Guest Rating: 8.4
Stayed on 03/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Was a amesome place to stay plenty of room could use some updating on things the jets in the tub inside the house barely worked the beds was not comfortable at all just minor stuff that needs to be done other than that great place and location took 10 min to get to pigeon forge that was a plus would definitely stay again

386 of 437 Guest Review

Guest Rating: 9.9
Stayed on 03/08/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our experience at Misty on the Rock was absolutely amazing. The cabin accommodations were everything. From the beautiful mountain view with your morning coffee to star gazing in the hot tub. This location had it all. The newly built cabin "Misty on the Rocks" had every amenity and much more for everyone. The staff at Cabins USA made the process easy and were available to answer any questions I had when booking. I look forward booking again with Cabins USA

387 of 437 Guest Review

Guest Rating: 9.9
Stayed on 03/09/2023
Ratings:
Booking: 10
Staff: