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Cabins USA Guest Reviews


Overall Rating: 9.40   /   10

1 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My stay was amazing. I'm going to do this every year with you guys. The cabins are so amazing and clean. Great location. I had a wonderful time, loved it.

2 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything went well. There was a sign when we walked in that said your pool pass was hanging up in the kitchen but we actually couldn't go to the pool so just a little misleading. Other than that we had a great time. Everything else was great.

3 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was one of the best times I’ve ever had. Your staff was great in responding to the A/C issue we had. I was very pleased with our stay. I would like to return to this property

4 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 4
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Over all it was a good trip but when we got there there was no cable tv. Maint come by and said it could be that the package didn’t include a full cable package. I said ok but could I get a list of channels that are available he said yes but never got at list. One thing I would suggest you change is that the light switch in the stairwell be moved from the bottom of the stairs to the top going down from main floor to game room. You have to go down the stairs to turn on the light, me and my wife both fell going down them cause you couldn’t see well, (big problem). The View was amazing though, I hope we can afford to come back one day.
Company Response:
Thank you for taking the time to leave a review, Brian! We wanted to let you know that the owner has had the Comcast package in this cabin upgraded and there are now over 200+ channels. They have also added a light switch at the top and bottom of the stairs. We hope that you will be able to come back and stay with us again!

5 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 5
Location: 6
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
For my first time I really enjoyed myself. The staff was great and very friendly. But one thing I could mention is when someone is renting out a cabin if someone could spray the cabin down because there were a lot of spider webs. But other than they we had a great time.

6 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will give it a 10 all the way around we had a great time the staff was great the service was great and we are definitely coming back next year the staff went over and beyond their service to us and I do appreciate that

7 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

8 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
A great cabin. Although the jacuzzi didn't work (Jets not working and leaked down stairs when it drained) and the theater room needs fixing. The TV remotes controlled nothing but power and volume and I couldn't get the input changed to even use it. Other than that this cabin was awesome.

9 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 9
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a beautiful place to stay but,the pool table doesn't have enough room to play the frying pans are in bad shape and the ice maker was not working correctly. The grill outside is not what I expected also.need a grill on the deck not in the driveway. It was a little pricey but the extra fees is what made it almost out of reach for us. Great location and privacy is awesome.

10 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the first time using Cabins USA. We absolutely loved the location of the cabin and how it away from the main part of the location. It was super clean and cozy. I will definitely be using Cabins USA again for all my future mountain trips!

11 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

12 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the house! No complaints!

13 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I really enjoyed this cabin! There were lots of games for the kids to play.

14 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was beautiful! Great location and close to downtown Gatlinburg.

15 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
great cabin, we actually saw a bear crossing the road 100 yards from cabin. Parking could be a problem depending on how many people arrive in separate vehicles.

16 of 1154 Guest Review

Guest Rating: 8.1
Stayed on 05/24/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The air conditioning didn't work for 2 days if our 3 day stay. Cabins USA made it right with me.
Loved the large gas grill. Didn't like not having internet.
Cabin was not up to the standard of cabins I have stayed in at cabins USA before.

17 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Jacuzzi was not working. Pool room lights were out and despite raising a ticket about the lights nobody came to fix them so it was kind of money wasted

18 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Might be helpful to know which parking in for this cabin. The cabin next door didn't want to share. Also cleaning service need to clean floor better other wise cabin was nice .

19 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

20 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was beautiful.. Fabulous views, plenty of room, and everyone loved the game room.. Would definitely stay again and have already been telling everyone I know😊

21 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a perfect stay and perfect location to get downtown Pigeon Forge & Gatlinburg. The cabin was beautiful and we all had a blast! We cant wait to return to Tennessee and we will definitely use your cabins again! :)

22 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved this cabin! The only complaints i have is there was an odd smell upstairs. Not sure if it was the wood or a plant outside. We bought air freshener and sprayed it, but that only helped for a little bit. Also, the upstairs back door was broken when we arrived and needs to be fixed. You can’t lock it properly, so there was a wooden stick to hold it shut. Other than those two things, I loved this cabin and would definitely stay again!

23 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I decided to do our annual vacation in TN. We searched the web for months trying to find the right cabin for the right price. I came across Cabins USA and it had the perfect cabin for the perfect price. The cabin was very clean. The kitchen was huge and offered all the utensils that we needed for cooking for such a large group of people. The kids loved the indoor pool, game room, and movie theater. The hot tub was great along with the view of the mountains. The bbq grills were perfect for our day of grilling. The bedrooms were huge! The cabin was also about 15 min away from downtown Gatlinburg. We did not have any encounters with bears until the last day when we put the trash out lol. This was an awesome vacation and a great place to stay! I would choose Cabins USA again.

24 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had the best time ever, relaxing. the only drawback was the bugs, need something to run the bugs off. Would go back again.

25 of 1154 Guest Review

Guest Rating: 7.9
Stayed on 05/24/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 8
Value: 6
Comfort: 5
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The good: the Cabin was beautiful. Very spacious, lots of room. The kitchen was well stocked with cookware. We were concerned about that because most people do not plan to cook very much when they vacation but we had planned to eat every meal there. There was plenty of pots and pans and utensils for us to cook meals for our large group. The pantry in the kitchen was very spacious. The game room was a blast! We spent a lot of time in there playing pool and the arcade games. The theater was lots of fun as well. We enjoyed the view off the deck and spent a lot of time out there visiting. We had plenty of linens.

The bad: the night we arrived the upstairs condenser leaked into one of the bedrooms, through the floor and into the entry way below. Thankfully our family owns and operates a heating and air business and we took care of the issue ourselves. I notifies the office the next day. In that same room the condenser was very loud, making it difficult to sleep. The upstairs was either freezing or hot, we could not get it the be a comfortable temperature. The oven makes a loud whining noise when it’s on. There are very few kid friendly movies in the movie room. Two of the pool sticks were broken when we arrived. We taped the tips so that they would stay on. Also, there was no pool chalk, we went out and purchased some. Several of the doors don’t lock. The upstairs bathroom that also opens into the hall, that door doesn’t lock. The bedroom off of the movie room doesn’t lock.

I’m not sure if we would book this cabin again as we are a growing family and we filled every bed.

26 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 6
Value: 10
Comfort: 10
Check Out: 4
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was great. The cabin was very nice and quiet.
The only complaints we have is the road to the cabin is very rough. It's a good thing that we decided not to bring our mustang because we probably would not have made it up the road.

The second complaint that we have is check out is supposed to be at 11:00 am however the cleaning lady showed up at 10:25 am and set out in her vehicle until we left the cabin. This made us feel very rushed to leave. We wasn't sure who she even was at first until my brother-in-law asked the lady if there was something we could help her with.

Other then these two complaints we will definitely be staying with you all again soon. Also, when we make reservations we will be calling to make sure where the cabin is located and how the road is.

Many blessings,
William Robinson

27 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

28 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were very pleased with everything Beary Dashing had to offer! Only thing I would recommend is replacing the mattress on the pull out couch it’s very wore out! Other than that we loved our stay & would definitely recommend to others and will continue using Cabins USA.

29 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The property is good with all the amenities one need during there visit. But, we have seen cockroaches in the kitchen and few dead ones in Jacuuzi. Other then cockroaches the cabin was pretty good.

30 of 1154 Guest Review

Guest Rating: 8.4
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
great location and lot of space. close to everything and decent locals. the only thing i have concerns with this cabin is 1. the grill, dirty and very old. 2. the check in email that they gave me said that we would have access to a resort pool and i just need to pick up the pool access by their office. that wasnt the case. lady told me that the access was at the house and we never found it. that lady in the office kinda have an attitude when im trying to explain to her whats going on. the after hours crew however, was very friendly and helpful. they immediately catered to our concerns. overall id give it an 80% rating out of a 100%. if it wasnt for the inconvenience about the grill and the lady with attitude, it would be 100%.

31 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Let me start by saying we loved our cabin, had a great time, and would stay there again. With that said, just a few things folks need to know when they stay here. As far as bathroom supplies, be sure and bring your own shampoo, conditioner and blow dryer. None of that is included. We got to our cabin late and had to make an early morning walmart run. Also when we checked in we were not automatically given the WiFi password, so make sure you have it when you get your check in information. The hot tub on the front porch was nice but not all the jets worked and they were not real powerful. Also we never got our towels changed out for clean ones. I am guessing we were supposed to call and request towel service but we did not know that. Everything else was wonderful and the cabin is so cute and love the off the beaten path location.

32 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything with Cabins USA was great. The only downfalls we had with the cabin was the “grill” is nonfunctional because it’s slanted at an angle, the ceiling leaked into the downstairs bedroom which we reported, and the quality of kitchenware for cooking wasn’t the best for larger parties. Even with those things, we would definitely book this cabin again in the future.

33 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a group of 12 people. Everything was nice and neat and all appliances worked. We grilled out and use the stove. The pots and pans provided was enough. We did have to buy more paper towels, only 2 rolls were provided. We also had to clean the grill off before use. Which was fine because we were going to wipe it off anyway. All and all, we had a great experience. It was close to the tanger outlet, roller coasters and a lot of restaurants. The theater room was amazing with the surround sound system. Flat screen tvs were nice and easy to log in to Netflix. The hot tub had lights on it and the pool was nice and clean. I would definitely book this cabin again!! We will be back!!

34 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 05/22/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Cabin was clean on the inside with lots of space for entertainment. Outside was not well maintained with bushes looking more like trees and kudzu taking over everything. Decks/Porches not well maintained and no view as shown in pictures, just looking at kudzu is not mountain view. River across street was nice but to no fault of Cabin USA I would not recommend going to it. From 2 p.m. to 8 or 9 p.m. very hard to get to the cabin because of roads are blocked with people parking on side of road to swim. Trash every where and broken glass in and around river. Trash in bushes outside of Cabin seems to be an issue of Cabin USA. Battery in keypad lock died on 3rd day of visit with us needing to get in and out but had to wait 2 hours after two phone calls to customer service asking for assistance. The service guy who came was very nice and apologetic. He even put an outside lock with hard key stored inside just in case it happened again. I would recommend having two entrance locks to the cabin. Check in and check out was convenient and easy but until yard is maintained don't expect what the photos show.

35 of 1154 Guest Review

Guest Rating: 8.2
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 5
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Perfect for adults all staying in one home with the needs for privacy. The home could use some serious updates, but has everything you could generally need for a half a dozen couples. Short comings of the cabin are: some beds need replaced, needs more blankets, and the refrigerator is too small.

36 of 1154 Guest Review

Guest Rating: 9.1
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Nice quiet area. After a long day, the burn pit area was nice to relax. Had plenty of dishes and cooking utensils, the stove could use an upgrade. We enjoyed our stay.

37 of 1154 Guest Review

Guest Rating: 7.7
Stayed on 05/26/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

38 of 1154 Guest Review

Guest Rating: 8.2
Stayed on 05/24/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was fabulous. My family enjoyed it Price was

39 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time Real friendly folks everywhere we went. Can’t wait till we come back

40 of 1154 Guest Review

Guest Rating: 8.9
Stayed on 05/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 4
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall very nice cabin, however it does back up to a pretty busy street. The back deck overlooks a beautiful river and woods, but couldn’t quite get past the sound of cars going by constantly. Inside was nice, very clean, felt like we had a good amount of space. Hot tub was nice, as well as all interior amenities. Only about 15-20 minutes from main part of pigeon forge and about 25 minutes to the main Gatlinburg strip Didn’t realize it was on a main road until after we booked. Would recommend this cabin if you don’t really care about being near a busy road.

41 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 05/24/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Beautiful cabin. Very clean. Looks just like the pictures. Only about five miles from the main road in Pigeon Forge. The only issue is the hot tub quit working the first night.
Company Response:
Thank you for taking the time to leave a review! We appreciate your feedback. We did want to let you know that this hot tub is working as it should; the issue was only a tripped breaker. We do have 24/7 Maintenance Technicians that are available at no cost to the guest to come out and address any issues that you may encounter. We hope that you will book another stay with again in the near future!

42 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
the view and cabin was awesome. The deck, & hot tub needs replacement. Bed uncomfortable. But overall a good experience.
Company Response:
Thank you for your review, Bryan! We appreciate your feedback . We wanted to let you know that the cabin has a brand new hot tub. We hope that you will visit again soon!

43 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 3
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Started out bad, talking to one of the staff made me very upset... After being moved everything was great

44 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 2
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
Checked in, paid balance on account, and provided keycode to enter cabin. After reaching cabin, keycode nor any other codes given over the phone worked. Maintenance had to bring a key which took about 1 hour 45 minutes. It was discovered that housecleaning also could not get any keycodes to work and had to use a key. WE SHOULD HAVE BEEN GIVEN A KEY AT CHECK-IN since we arrived early so the kids could enjoy the pool before bedtime. In essence, Sunday night was cut short by failure of your company to get us in the cabin as agreed upon. Although employees were nice and seemed to want to help, your company simply failed to meet it's responsibilities.

45 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing. The entire family enjoyed it! Cabin was extremely clean and was close to everything!

46 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was amazing. From the cabin to the beautiful view. Can't wait to come back 😊

47 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had a wonderful stay at the cabin. There were a number of things that could have been better, some under CabinsUSA control and others not. Primary areas of improvement.
1) Sending us generic instructions that don't apply to our rental unit is dumb, in my opinion. How hard is it to have a spreadsheet with any unique instructions required for that specific rental?
a) Having an empty trash can on the front porch when a bear regularly visits the rental and comes on the porch each day is just attracting the bear and inviting clients to put trash there. Any sane management company should remove the trash can and make it clear to guests that trash must be placed in bear proof container at top of hill. A posting by owner in kitchen did indicate that but it took us a bit to understand since it conflicted with email we received.
b) I didn't at all mind that a bear was in the area, but would have appreciated knowing in advance how actively the bear visited front porch of this particular rental. Yes, you provided generic bear information in the packet, but that didn't create the level of vigilance that was warranted. The neighbor informed us and unnecessarily frightened our wives.
2) Beds sagged in the middle and creaked some. They were adequate for a good night sleep, but certainly not the best aspect of our stay.
3) The single lane to the cabin was a bit more treacherous than expected. Nothing you can control, but may have us look at other options in the future.
4) The unit had been painted before our arrival, and while mostly dissipated, it still smelled some the first day we were there. Likely related, there was no WiFi when we arrived. I managed to find router on my own and plug it in to resolve.

48 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a Amazing time the cabin was beautiful and staff customer service was priceless !!!going back in September and I will be booking with CabinsUSA!!! ⭐️⭐️⭐️⭐️⭐️

49 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful but kinda outdated! The view was okay.

50 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

51 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The only problem we had was that the directions in our check in packet were not accurate, and Google maps could not find the location as it is not a Wears Valley address. Other than that, it was an awesome experience and we will certainly use your services again in the future.

52 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Water pressure could be better and the view from up stairs has trees blocking the amazing view that the cabin has. Over all it was a great stay. Hot tub is very private. Would diffently stay there again and it's a very romantic honeymoon/retreat.

53 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such a great time at this cabin, the game room was amazing. we will definitely be back again. Thanks!

54 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 05/25/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Parking was difficult due to the cabins next door having way to many cars parked which encroached on our reserved parking. Made first day tough. The AC needs to be assisted by having a fan located in stairs that will help pull cool air out of fist floor up to seconds. Shades on windows would also help because the temp never got below 77 degrees upstairs during the day.

55 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location had alot of fun and hated to leave. We should have stayed longer.

56 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Very pleased with my experience. Very easy to book the cabin, instructions were simple to follow and check-out was a breeze. Appreciated the e-mails from Cabins USA from the beginning to the end. Thanks for helping make my family's vacation a success!

57 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Need more blankets and pillows in the cabin . Jacuzzi. Needed a little work . Jets not very strong .everything else was very good

58 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

59 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Kicked Back Creekside was wonderful! Clean, big enough for a family, full kitchen, hot tub, game room. We had a great time and would definitely stay here again!

60 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a pleasant experience! The cabin was exactly what we needed.

61 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Southern Style was a great cabin for our family vacation.
The location is further than I usually like. It’s a good
15-20 minutes from the strip. There is no running back and forth from town. Housekeeping was not the best. Lots of dust and bath towels were folded but just thrown onto the shelves. However, none of that kept us from having a great time and enjoying our stay.

62 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. The whole process was very quick and easy. While we were there a tree fell across the drive way, someone came within 30 minutes and removed it. Excellent customer service!!

63 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved staying in Whispering Pond .. clean nicely decorated well stocked perfect location ❤️
Thanks for helping us to have a great vacation!!

64 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7

66 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family had a wonderful stay last week. We saw bears for 2 days totally 7 bears total, 3 of them were cubs. It was a great experience especially for the kids to see. The only problem we had with the cabin was the air conditioner. We would set the unit to 72 and it would reset itself to 75-76. The first 24 hours it was 83 degrees. We had to keep an eye on the temp for it to be comfortable. The unit was on WiFi so not sure if it was being messed with by someone. It would automatically set itself. Other than the unit it was wonderful.

67 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our stay. Also seen a bear outside our cabin.

68 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our second time staying at Bar None. Cabin was clean. Nice quiet and secluded area. Loved that it had Wifi.

69 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

70 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

71 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Absolutely romantic place! Couple of things to note; parking/directions were hard to follow/sketchy. Bedroom could really use dressers and the jacuzzi tube needed cleaned/ran with the cleaner through the jets. The couch bed is not suitable for guests. Really close to town though.

72 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Upon arrival the cabin was very hot Inside and the refrigerator was not cold. I called the office to let them know and was told they would have someone come out. (This was at 4pm) I also realized that the TV for the movie room did not exist. The maintenance man did not get there until 9-930pm. He did fix the air conditioning and refrigerator but had to wait for another guy to bring a new TV. The work was done around 11 PM. The maintenance guys were great and the ladies who took the call were also great. The cabin was Awesome. The view was spectacular! We will be coming back.

73 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

74 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay ,no problems at all. Always stay with Cabins USA.Will be back soon. Thank you for a Great Stay,Donald

75 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 05/26/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9

76 of 1154 Guest Review

Guest Rating: 8.9
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The chalet was easy to find, though the steep narrow road up to it was a challenge when we encountered a car coming down as we were going up. Fortunately for us, the other car backed up to a place where we could pass by. The mattress on the king sized bed was not very comfortable. The lights in the bathroom were constantly flickering off, apparently in the light switch, and the light in the bathtub must have burned out. I baked in the oven and discovered there weren't any hot pads in the kitchen. I bought one at the dollar store and left it for the next guest. The chalet has a nice large deck with comfortable chairs. We enjoyed sitting outside and taking in the view. A table would have been nice so we could eat outside when we grilled. The rest of the house was very comfortable.

77 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

78 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and location. The only complaint I have is the bed in the main area bedroom. Needs a new mattress terribly but everything else was great.

79 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 05/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The pros
The cabin was in a good location. Pigeon Forge is 10 mins from the cabin. The cabin was beautiful and spacious. We seen a bear and several turkeys during our stay.
The cons
Lock has been broke since early May, it was still broke when we left 1st of June. We had to wait like an hour for maintenance to bring a key just like the 2 previous guest. Cabins USA should let their guest know before arrival the lock is broke to swing by the office to pick a key up. After a long drive no one wants to stand out in the heat waiting on a key.
Living room TV didn’t work. 2nd floor toilet handle needs holding down to flush. Windows need cleaning. No hangers in the cabin. Can opener didn’t work. Cabin rental fee is to much to have this many issues.

80 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Timber Lodge is a beautiful cabin. We really enjoyed sitting on the back deck and enjoying the cool breeze. The furniture in the sitting area was a little worn but we didn’t do much sitting on it anyway, so it wasn’t a problem. The only problem we had was we had ants in one of the bottom floor bedrooms, but the staff immediately took care of them. We Loved It!!! I would definitely recommend this cabin. Cabins USA rocks!!!

81 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an awesome time! The cabin was amazing and so was the nature that surrounded us! We had several visitors bless us during our visit: woodpeckers, racoons and we saw a black bear strolling down the road as we were getting ready to leave! The accommodations for the price were outstanding and we enjoyed the peace and quiet of the mornings sipping our coffee listening to nature. We definitely will return and book with you again! Thank you for a wonderful experience during our vacation!

82 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 05/29/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
For the most part, the cabin was fine. There was no place to park, not even room to get the car off the road. The inside was cute and cozy and well laid out. We found everything we needed, and the location so close to the Parkway was great. Our only problem was the bed, which was just plain awful. The mattress was squishy and very uncomfortable, the sheets didn’t fit it and kept coming off, and we never got a good nights sleep on it.

We have used Cabins USA before, and we like them very well and will go back to them, but I doubt it will be to this cabin.

83 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing plus we were close to all the shops & arcades!!!! It was a blast & my family will definitely be back thanks for the excellent service guys!!!

84 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time booking a cabin and we loved it. Our cabin was amazing. The kids had plenty of room and we loved the fact that we never ran out of hot water no matter how many people were showering. We had four bathrooms and with six teenagers someone was always in the shower. The kids loved the game room and the hot tub. We would definitely stay here again.

85 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 05/30/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We weren't given a WiFi code for this cabin.
Company Response:
Thank you for taking the time to leave a review, Brad! We wanted to let you know that WiFi information is listed on the check-in info as well as on the bottom of the turn-by-turn directions to the cabin. We also encourage guests to call us at 800-583-6168 if they have any questions or concerns during their stay. We do hope that you will plan another stay with Cabins USA again in the near future!

86 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 05/30/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

87 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
ENJOYED MY STAY!!!! I CAN'T WAIT TO RETURN😊

88 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved it! Very clean and nice. We will definitely be back!

89 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall I was very happy with the accommodation. I paid for the cabin myself as a "Thank You" to family and friends who have helped my family over the past year. I was pleasantly surprised the pool room had a door with a combination lock as well. With a quick call to the reservation desk I was given the combination. This is incredible with families with children for safety purposes. I did the express check-in which was a breeze. The address was sent within 24 hours and easily sent out to the rest of the people in my party. My only negative on cleanliness standards is there was dog poop on one of the balconies and a few of the pillows were stained. There were many wasp nests on the underside of balconies as well. Something was wrong with the dishwasher as well.. I don't believe it operated properly if at all. Luckily we don't mind washing dishes and I didn't feel this was too much of an inconvenience. I also found where the 4th futon which had broken was disposed of right behind the house. For being an 8 bedroom cabin parking wasn't that great either. It appears in the near future they will be a cabin built next door as well as two additional on the other side. Yes, as other reviews say, the tables are massive and they take up a good chunk on the kitchen. We rearranged them to benefit our needs. The theater room is a great thing to have but we really didn't use it. Granted, we only stayed for 2 days. There were TV's in all bedrooms, the game room, living room and media room; so no worries on entertainment. The closest store is about 7 minutes away which wasn't terrible. There are more than enough attractions close to keep guests busy while staying here. The roads getting to the cabin are curvy and very "country". Overall, we had a great weekend and this is the perfect cabin for people who all may not know each other since there are 3 separate floors with bedrooms. We didn't experience hot water issues. My only recommendation is to turn the hot tub on as soon you arrive to make sure it is hot when you want to use it later that night.

90 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only reason I gave a lower score on cleanliness is because in almost every bathroom there were bugs of some sort beetles, centipede,etc. And I gave a lower score for location because you have to drive forever on the back roads to get to the cabin from the main strip I would of liked to of been a little closer I got lost coming out several times. I also wasn't aware that their was no wifi so I couldn't upload and of my pictures but it was fine it ended up being more relaxing without my phone going off every second so I was fine with it lol! Other than those things everything was amazing and we are looking forward to possibly renting the same cabin for a full week next year!

91 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 05/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The WiFi wouldn’t work half the time and the beds were a little bit uncomfortable but other than that we enjoyed our stay!!!

92 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time staying in a cabin and we had a wonderful time! The cabin was so quaint and cozy! The perfect privacy me and husband needed!

93 of 1154 Guest Review

Guest Rating: 8.9
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 9
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was great except the Jets in the jacuzzi do not work. Super clean and really nice staff at check in. Directions were a little bit confusing, need to mention that there is a sign in front of the turn that says "apple bottom valley" and that it is on the right and not the left, had to get help to find it but wasn't a huge issue.
Company Response:
Thank you for taking the time to leave a review for us, Lucas! We will be sure to check the jacuzzi jets to make sure they are working properly. Also we wanted to let you know that these directions have been corrected. We appreciate your feedback and we hope that you will be back to stay with us again soon!

94 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The kitchen didn't have enough pans for cooking so we had to improve and cook most things in the same pan.
Company Response:
Thank you leaving a review, Linda! We appreciate your feedback about your stay! The kitchen has been completely restocked since your stay with us. It now has all of the cooking essentials to prepare all of your meals! We hope that you will book another stay with us again soon!

95 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and exceeded my expectations. I wish the pool would have been opened on Memorial Day weekend but other than that my family was very pleased with our stay.

96 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay and get away. Will continue to use Cabins USA.
Thanks again!!!

97 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Originally I had decided to leave a bad review because of some of the issues our family had upon arriving. I gave CABINS USA the chance to fix the issues and they did! The pull out couch bed was fixed while we were there. I saw it fixed and replaced with my own eyes. The only downside is this Cabin is listed as having a scenic Mountain View and it does not. It may possibly in the fall but definitely not in May when we stayed. I was upset by this but I do feel that the customer service made up for it. It is a beautiful and spacious cabin! It was clean and had everything! Parking here is a little tricky at an incline. If you are not use to parking on inclines this may not be for you.

98 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the property. We can’t wait to come back!!

99 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would just like to say that this was one of the cleanest and we'll decorated cabins with all the amenities you could need to have a wonderful time. We stay with Cabins USA every time we come to Tennessee and are very pleased with the service we receive. Bear Paw Chalet is a real gem that allows you to be able to sit on the deck and relax looking at the river, but also let's you be close by to all the attractions Pigeon Forge has to offer. We were very pleased!

100 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 05/27/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

101 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
OMG!!! This cabin was by far the best, the distance was perfect not to far from everything it’s like 15 mins from the office. The view was amazing, very peaceful as well. I wish we could’ve stayed a little longer but had to get back to reality (work) 😂. I most definitely recommend Love without End. Staff was also friendly. If it’s your 1st time pigeon Forge are for the kids fun rand gatlinburg is for adults fun 🍹. Hope this helps

102 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My fiancé and I really enjoyed our vacation at the Merry Weather. We are planning our next trip soon!!!!

103 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We all enjoyed staying at "Moonshine Manor". Perfect location. Will be returning again for another great vacation!

104 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My hubby and i really enjoyed our stay! The late check in process was very simple. Check out was simple. The staff was very friendly! And the property was clean. We will definitely use Cabins USA again!! Thanks

105 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We frequently visit Pigeon Forge and stay with Cabins USA. Wonderland was a welcoming cabin for the family. It offered a loft with a tv for the kids in which they loved, a privacy fence for the hot tub, and beautiful views of the mountains. We will book with Cabins USA each time we visit Pigeon Forge.

106 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay at Hideaway Heart. It was the perfect cabin for us. We were in a resort which offered a pool and our cabin still offered some privacy with the hot tub. We had a tiny issue with our hot tube draining on us due to a part messing up. But Cabin USA sent someone out and repaired it and we had a hot hot tub before the afternoon. They were great and we will stay there again.

107 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time. We will be coming back again.

108 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Not enough bathroom tissue or paper towels. We ran out in two days !!!
Other than that, everything was great !!!

109 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Our stay was great we only had problems with the alarm flashing trouble and randomly beeping at night and sometimes during the day. There were several bugs (spiders and roaches) that we had to kill.
Also just wanted to let someone know that the trees out front need trimmed because limbs are on the power lines leading to the house and when it storms or is very windy the power flickers.
But for the value and the relaxation would rent it again.
Thanks for the stay,
Rhonda Litherland

110 of 1154 Guest Review

Guest Rating: 7.2
Stayed on 06/01/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 7
Value: 5
Comfort: 3
Check Out: 8
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Our overall stay at paws a while was decent. The main level was extremely how throughout the day it was about 78 degrees in side with the thermostat set to 69.It was really close to the main pkwy which was a plus.

111 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a beautiful cabin everything about it was awesome hope to be able to stay here again on our next visit to the mountains

112 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/31/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time. Even better than the pictures show. Decks were awesome, pool awesome, kitchen awesome, media room awesome( door needs to be fixed), so clean.

113 of 1154 Guest Review

Guest Rating: 8.0
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
My family and I have been renting cabins in the Smokies for around 20 years. It is something that keeps us coming back there for mini vacations. The cabin itself was adorable. The rooms were well kept, spacious, and decorated very nicely. We loved the location. Not too far from town, but just far enough away to have some privacy. The rear deck was very nice and private, great for taking pictures of our family! Checking in & out was very easy, quick, and stress free.
Now the cons. The range in the kitchen has a loose handle, and when closing it will slam hard. We assumed there would be at least a trial size laundry detergent, but there was none provided, so make sure you bring your own. We booked this cabin based on the amenities it offered for the price. It had a dart board, pool table, arcade, and a hot tub. These are the things my children were thrilled about! Within the first 10 minutes of arrival, my kids raced up the steps to the "game room". It didn't take long to realize it wasn't as great as it was meant to be. The dart board had some broken darts, and the score board is broken. The arcade is sitting in the corner of the loft, and is impossible to play if someone else is playing pool (you will be in their way).
The pool table was the most disappointing in the game room. It is crammed in the loft in between the arcade machine, stools, and a dart board play area. If you want to play, you will only have 1 side and 1 corner that allows enough room for the pool stick to make shots. There's even a window on one end that could possible get broken if you aren't careful. Finally, THE HOT TUB.... my husband and I could not wait to relax and unwind from our trip in the hot tub. When we uncovered it, we noticed a weird smell, but thought it was because it had been sitting covered and unused for awhile. After we got in, we noticed the skimmer had wads of brown slime on it, the chemical bobber had brown stains and slime on it, and there was a dark brown water line all around the tub. We got a towel and wiped it, but that made it worse. The brown mixed in with the water and made the water greenish/brown. The bobber had chemicals in it, but they looked old, brownish and dry cracked, and the jets aren't very strong (maybe because the tub is older). Needless to say, we got zero use out of a hot tub that we paid to use for 2 nights.
In closing, the cabin itself is very nice and clean. The beds slept like a dream, but we picked this cabin because of the amenities that we were excited to use, and none of those options were worthwhile. We DID NOT contact administration because our paperwork that we received at check-in said that we could not get reimbursed for anything we found not up to standard. So, would we recommend this cabin? Only if you are looking for a comfortable place to sleep and eat.
*Also, it was advertised to have a speaker system compatible to Ipod, but we NEVER found it. :( Another thing we were looking forward to that we did not get to use. :( :(

114 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and comfortable.

115 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great, the only thing is I wish there was a second bathroom

116 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Good location, but hard to get in and out of the driveway. Nicely secluded and mostly private. Everything that wasn’t used, or touched, often was very dusty. Cabins USA process was great though.

117 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 06/01/2019
Ratings:
Booking: 6
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue we had is the bed on the sofa felt like you were lying on bars and the big bed wasn't the best either they both have made my back hurt.

118 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our second time staying in a cabin with USA cabins. We had a wonderful experience both times! We absolutely love the cabins. Clean, comfortable, close to everything yet feels very private. I wish I could stay much longer.

119 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the location and the cabin was small but comfortable and the view was amazing. The drive was short to town but secluded and at the end of the long lane ( it has curves- as you are in the mountains and expected). Loved that it was the last house and that made it more private. Had a little nice hot tub. The only suggestions I would make would be to add WIFI- I do respect the ability to detach from the craziness but we did want to find out more info on several of the activities around the area and when we called it referred us to the websites. So while we could use our phones it was very slow and hard to search for stuff. Thank you

120 of 1154 Guest Review

Guest Rating: 7.2
Stayed on 06/01/2019
Ratings:
Booking: 9
Staff: 2
Cleanliness: 9
Check In: 1
Value: 4
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This cabin is very nice, comfortable, has a nice view, there is much to have fun. Although, we get scared when we drive at night because of the location of the cabin.

The negative points:
The receptionist was not friendly at all.
The fridge was dirty inside.
the jacuzzi is very far from the entrance to the cabin.

I would rent this cabin again, because my family enjoy it a lot.

121 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/31/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

122 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our stay. Wonderful place to stay.

123 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Foxes Den was perfect! The beds are comfortable, good wifi, good location, the pool is very close. The staff was very friendly and professional.

124 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem was that all the televisions didn't play at one time. I kept getting an error message when trying to watch the tv in the master bedroom upstairs.

125 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue we had on the cleanliness was the down stairs bathroom had fecel material on the toilet seat. We used a Clorox wipe to clean up. Other than that everything was perfect. This was our second time in as many years that the Demeter Family stayed at Cabins USA.

126 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 06/02/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 9
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Our first time staying in a cabin. A great cabin had everything we wanted except no washer or dryer. Didn’t know about taking our towel bck to the check-In office maybe they should of put that In our portfolio we received during check in. The 3 nites went by too fast. Would love to come bck and enjoy a longer time in this cabin.

127 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/03/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

128 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and location. Easy to locate and close to everything exciting. Would recommend changing upstairs mattress. Will stay again.. thanks for the memories.

129 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was perfect. Staff is prompt, professional and courteous. Will definitely use Cabins USA again.

130 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it so much we wanted to stay longer! It exceeded our expectations!

131 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay at Soaring Ridge Lodge. Our party included as many as six adults 60 or above, four adults in their 40s, five adults in their early 20s and two teenagers and yet the cabin never felt crowded.

The view out back was beautiful and peaceful. The deck furniture was comfortable and plentiful on both decks. The grill and picnic table, the swing, and the hot tubs were all enjoyed at one time or another.

My wife was particularly impressed with how well the kitchen was stocked with dishes, glasses, silverware, pots and pans, and utensils. The dining table comfortably accommodated 14 and with a little scrunching on the benches, all 17 of use could eat around the same table.

The game room proved to be a hit with both young and old; providing many different types of activities. There were also several places to play board games on the main floor and the loft. We used the theater to watch a televised soccer match and view a DVD movie. The seats were comfortable, and the huge screen made it all the more enjoyable.

Parking space was very ample and convenient and easily accommodated the six vehicles we had there on the weekend.

The mattresses were very comfortable, but we all felt the bedroom furniture was just too massive; giving the impression that the bedrooms were smaller than they actually were. The top of our mattress (in the east bedroom on the main floor) was as high as my belt (and I’m six feet tall). It was impossible to sit down on the bed. Getting into bed was a challenge for this senior citizen.

The handicapped-accessible bedroom was a mixed blessing. The shower was great, but the massive bed was anything but handicapped-accessible. While not quite as high as our bed, it was still too high for a handicapped person to easily get into or out of. Someone dropped the ball when furnishing that bedroom.

Finally, the elevator was useful for some but, as it turned out, not for our handicapped guest who is somewhat claustrophobic. We knew, from the pictures, that the elevator was small. What we didn’t know was that it had very poor lighting. The light that came with the elevator had been replaced with a stick-up light stuck on the ceiling of the elevator. I don’t think the light was even as bright as a normal night light. I think our guest could have coped with the size of the elevator had it been brightly lit. However, our guest could not cope with the small size and near darkness at the same time. That was a great disappointment.

132 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 3
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was nice and great location and view. It needs a good check up, though. Necessary lights out (above sink and bath on main floor), jacuzzi jets don’t work, clocks need batteries, air hockey has no air, some door handles don’t work well, too few garbage bags provided, and in dire need of hot pads and dish towels! We enjoyed the cabin so much, so it was easy to overlook these things, it’s just more comfortable when things are functional. Cabins USA was great. We will be back. Thank you.

133 of 1154 Guest Review

Guest Rating: 9.1
Stayed on 06/03/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just need too work on customer service at the office one staff was so rude when I came in to ask for coupon to some of the attraction cuz the trip was a little expensive for my first time so I wanted to take my grandkids to some affordable attractions but my limit was just too outing because of the expense but we really enjoyed our stay at the cabin maybe families can get discounts if they are visiting the cabin for an family vacation or something more to do for the kids but thanks for everything I love it

134 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay in the Merry Weather Cabin. It's a beautiful cabin nestled in the trees. Would definitely stay there again.

135 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Would prefer the wildlife ask for the trash instead of just taking it. We would have given them the whole bag it would be less to clean up in the morning. We had a great time and everything went really well. The cabin was really better than expected and very clean with everything we needed to cook and enjoy the week. I would recommend it to anyone wanting to just relax and enjoy the area. We did get to go to Cades Gove and see some Black bear and other wildlife. Everything was within driving distance. Thanks for a great week of memories our kids and Grandkids won't forget.

136 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

137 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I’ve stayed here twice and had no problems either time. Very peaceful location yet close to town. Staff very kind and helpful. Overall a great place to stay and an even greater company to deal with

138 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

139 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cherokee Hilltop is the most amazing cabin!! We vacationed for our sons high school graduation and I am so happy we booked this cabin. It is exactly like the pictures. We were visiting the area most of the days while we were there but the nights were great for family time. Lots of games of pool and movies downstairs. The mountain road to the cabin took some getting used to but was worth it for the view!! Only small issue was the grill outside did not work. We loved the cabin so much we booked it again for next year!!

140 of 1154 Guest Review

Guest Rating: 8.9
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Enjoyed our stay, there was a few minor issues but we didn’t worry about calling, hot tub wouldn’t heat up, prior guest had threw trash off the balcony and behind cabin down the power line but that’s lack of respect and not on the owners. Three of the four chairs in the movie room are broken. We spent most of the time away from the cabin so none of that was really an issue. The mattresses on the foutons upstairs are extremely thin, my son stacked them to get any kind of padding. It’s nice and secluded, didn’t have to worry about traffic, the driveway has two extremely sharp 90+ degree turns and is steep.

141 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a beautiful place for a relaxing vacation. The cabin is wonderful, rooms are spacious and everything was very clean. The pool was nice and we loved the movie room. We had a little trouble with the air conditioning upstairs but the maintenance man was fast and efficient. Very friendly staff and we will definitely think of renting from Cabins USA again.

142 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful relaxing time. Cabin was clean when I arrived. Had all amenities need for a wonderful vacation. Will definitely be booking again soon.

143 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay. So peaceful and quiet. The refrigerator didn't quiet keep food cold enough. We had to keep putting ice in bowls to make sure nothing spoiled. And first night to pull back the covers and a spider be in the bed just freaked me out. I understand being in the woods you will have them but when Cobb webs are all under bed and it doesn't look like it has been swept under in years I assume that will happen. Other than those few things it was a great stay. I also ended up forgetting a blanket that I had it for 15-20 years. A special lady had made it for me so I was upset at myself and can't believe I did that. I would recommend this cabin to anyone wanting away

144 of 1154 Guest Review

Guest Rating: 8.1
Stayed on 06/03/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The place itself was beautiful but it was hard to find especially at night plus the drive way was pretty steep. The inside of cabin is very cozy and cute but depending on your person saying there the spiral staircase can be tricky. Otherwise we had everything we needed to stay.

145 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

146 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A lovers retreat was perfect for my family of four( a four year old and 9 month old) We spend a lot of time at the resort pool which was right down the street. The jacuzzi tub and hot tub was a plus. The decor made you feel as it was your home away from home. Def recommend staying there if it’s your first time and want something cozy.

147 of 1154 Guest Review

Guest Rating: 8.4
Stayed on 06/03/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 10
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

148 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Beautiful location but difficult to find. Loved the outdoor deck, swings, and hottub. View was amazing. Cabin needed dusting especially baseboards and furniture. For the amount we paid, this should be done. I wish there was a washer and dryer for convenience. Also, probably need an exterminator. We killed several spiders and other bugs. Overall we enjoyed our stay and would go again

149 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the second time staying in this cabin. The view is one of the best we have seen. You can see Pigeon Forge from the hot tub and it is in a private location even with a few cabins near by.

150 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great at our condo. Spacious, comfortable and convenient to everything in Pigeon Forge.
Will definitely stay with Cabins USA again!!

151 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice views very nice place.

152 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. Some dishes were dirty when we got there. Great secluded location. Recommend 4 wheel drive due to steepness.

153 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Cabin location was very close to Dollywood/the Main Strip area. The Kitchen needed a light over the sink. 2 other cabins very close.
1 next door and 1 cabin directly behind the property. Everything was good . Plan on coming back to this cabin property.

154 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just the right size for our family vacation! We had more than enough room and the kids loved the entertainment area. The kitchen was well stocked with all necessities. The only complaint was the parking area. It was quite steep especially for us Louisiana folks.

155 of 1154 Guest Review

Guest Rating: 8.1
Stayed on 06/06/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
It was a nice cabin. There were issues with plumbing. Cabins USA should make customers aware and give credit toward a future stay, when there is a malfunction. I would recommend the Chalets, but make sure everything is operating correctly before they close. Cabins are too expensive not to be in perfect condition.
Company Response:
Thank you for your review, Marlia! We just wanted to follow up on your review and let you know that we had someone check this cabin out and there were no plumbing issues found. We do not have any record of you calling this in during your stay. We encourage all of our guests to report and issues as soon as they discover them and to utilize out 24/7 Maintenance Technicians to come out and resolve any issues. We do hope that you will come stay with us again sometime!

156 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

157 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed every moment in this home. The kitchen was stocked with everything we needed. All of the rooms were nice and beds comfy! The kids really enjoyed the game room, hot tub, and the theater room. The adults enjoyed the outdoor kitchen and the back deck overlooking the mountains. It’s a beautiful home in a beautiful area!!!

158 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Every thing was great, the place was clean and comfortable. We felt like this was a home away from home! The only item that came up was Netflix in the master bedroom was not working and on the hot tub outside, not all modes worked. We definitely will re-book this cabin!!

159 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

160 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I can’t say enough how wonderful our stay was. The cabin is beautiful and makes it very easy to completely relax. My family enjoyed the pool, hot tub, and the game room. The theater was very nice and we loved our time together there.
We have already shared this cabin with multiple friends and family. WE WILL BE BACK!!

161 of 1154 Guest Review

Guest Rating: 8.9
Stayed on 06/02/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

162 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is very nice and is extremely close to downtown Pigeon Forge. Very easy to get to all the attractions. I would have personally liked a better view. They were building a cabin right behind us so we couldn't enjoy sitting outside during the day. The furniture in the main living area needs replaced, it is very worn down. The washer/dryer unit is too small for a cabin that will hold so many people. It took all day to do laundry. Parking is minimal, so it you have more than 2 vehicles that would be a problem. Other than those few things, we had a great vacation.

163 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/01/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect for our family. The amenities kept our children entertained when we were in the cabin. It had everything we needed for a great vacation. We will definitely recommend this cabin to our friends.

164 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect place for a log cabin couple who likes, open concept, huge deck space, and plenty of parking. Close to everything, easy to find, and great beds to keep you well rested.

165 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and location👌 Had a great time and was plenty of room😄 Really enjoyed swim spa very roomy and beautiful view. Also movie seats were great! Would recommend highly!!

166 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin easy to locate.Very quiet area.The cabin could use some hot pads to take things out of the oven.Pretty much everything you need is there.W didn't use the hot tub the water level was a little low bugs on the bottom of the hot tub and didn't smell any chlorine so wasn't going to use it.Great place to stay for the week.Cabins USA will always get my business good prices and great staff.

167 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/02/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

168 of 1154 Guest Review

Guest Rating: 7.8
Stayed on 06/03/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The cabin overall was nice--need more available towels for guests who are staying an extended amount of time & provide more detergent if we are to wash towels to accommodate ourselves. Also, the road is VERY unsafe getting up to & leaving the cabin to go into town--there needs to be some kind of safety system installed alerting when someone else is traveling the narrow "lane" (not a road). The upstairs tv never would work. Overall, a nice cabin with an awesome view...

169 of 1154 Guest Review

Guest Rating: 7.7
Stayed on 06/03/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 9
Check In: 6
Value: 6
Comfort: 7
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 10

170 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family an I enjoyed our stay. Everything was nice an clean an comfortable. Location was perfect. We will be booking this cabin again. We have stayed in other cabins before, this is the best one so far. Cabins USA check-in process was fast an friendly. Thanks you guys!

171 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 5
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

172 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/05/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

173 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 06/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6

174 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful view. If you like to be at the top of a mountain this is your cabin. There are cabins next door so you do see and hear your neighbors. But no one was noisey . We did get to have a visit from a raccoon twice. There was a little construction noise from the other cabins being built around the area . There was also some debris from the building going on.

175 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I want to start by saying we had a great experience at our visit. We loved our surroundings it was so nice and peaceful and very clean . Thank you very much we will sure be back!!

176 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we first arrived our cabin had some used towels in the bathroom floor and trash in the trash can. We called and could not get anyone to contact us back but after a drive back out to the office they sent someone out promptly to clean our cabin. I do believe it was cleaned prior to our arrival but it seems as though someone had been back in the cabin maybe to shower. They were very nice and helpful after we spoke with someone. This was our third stay with Cabins USA and we will stay again.

177 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place and location , my family had a great time . My only gripe is the Couches on main floor are worn and need replaced , but overall great place .

178 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 06/05/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
My wife and I enjoyed our stay in the cabin for our 10 year wedding anniversary. It is easy to get to from Pigeon Forge, but it is far enough out of town that it makes it private. There is another cabin just to the left of Valley View, but with the trees all grown and in full bloom the porch is completely private, which we loved. There is plenty of room for just the two of us. We even think that it would be enough room with the kids too. The pool table was great, as was the hot tub. Both the upper and lower porches are covered and the hot tub is also covered, which is wonderful. We had a lot of rain while we were there, but it was relaxing to sit on the porch and just watch it rain.

We would stay here again, but there are a few things that need some attention. As others have mentioned, the reclining couch upstairs is old and no longer reclines. We didn't find this a big deal. The cabin does need a deep clean. Granted its hard to do when it is constantly booked, but there are cobwebs and dust everywhere. The master bed is very hard, and the pull out bed downstairs is awful, like most pull out beds are. We loved to sit on the swing on the downstairs, but there is a tree right in front of it blocking the view. I would recommend that the swing be moved or the tree trimmed a bit to be able to enjoy the view better.

Overall the we would still come back again. The tree blocking the view from the swing was the biggest disappointment. Something really needs to be done about it. We used the rocking chairs on the top deck most of the time, because we wanted to see the view. The other stuff was not as important to us.

179 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
GREAT PLACE TO STAY, VERY CLEAN, GOOD VIEWS, WOULD STAY AGAIN

180 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

181 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we arrived, the hot tub was dirty but I called and they sent someone right out to clean it. The house was clean, but not as clean as I had expected it to be. There is mold growing on the ceiling in the Bathroom above the shower and a few bugs were killed in the house. The kids couldn’t play in the yard because the grass was extremely high, but other than these minor issues, you couldn’t ask for a better location and friendlier people to deal with. We would go back again.

182 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

183 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
First off I would like to say that the cabin that my wife and I had rented was just what we were looking for. We would like to suggest though that in the living room of the cabin, that there needs to have a few end table with table lamps, due to the fact that it's so open and the only lights are in the kitchen and ceiling fan with light so far up that it makes the living room to bright. We would also like to suggest that y'all need to put a few pieces of cleaning gear such as broom, and mop to make small clean up's due to we had a small issue with the refrigerator leaking water we believe it was coming from the ice maker. We also had an issue with parking with the second set of rentals the first day they started their stay they park so that we could not park by the cabin.

184 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location and comfortable.Staff was great to work with and very professional. Look forward to using this rental company in the future ! Thank You & God Bless !

185 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Took 24 hours to get a gas grille tank. It ran out while I was cooking on it. Came back in Saturday night and the door was unlocked they came out and put a new battery in it.

186 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you we had a wonderful time. We will be back.

187 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Big bear was great, the only complaints I had was that it didn't have WiFi and floors could have been cleaner and sturdier chairs in the kitchen. Overall a great stay. Thank you.

188 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I had a chance to visit Gatlinburg the weekend of my birthday.. the cabin was gorgeous. Everything was exceptionally clean and well organized. Even tho it rained the whole time, I enjoyed just spending my vacation inside with my boyfriend. Will definitely be visiting again.. REAL SOON!!

189 of 1154 Guest Review

Guest Rating: 7.9
Stayed on 06/05/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 6
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Check in process did not function correctly due to a problem with the advanced check in. Cabin was nice but was very dark and could use more lights. Furniture on the balcony in the back was not very clean and the chairs were uncomfortable. The king bed should be replaced as it was hard, uneven and very uncomfortable.

190 of 1154 Guest Review

Guest Rating: 10
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
3rd year straight staying in this cabin. Always a good time, everything needed was in the cabin, and no issues that I saw. Plenty of room for 14 people to spread out and unwind after riding in the mountains all day, and having the pool right out front is just an added bonus. This is the first year people didn’t walk into the cabin thinking it was the clubhouse for the pool, so that’s good. Could still use a few more signs denoting it as a private cabin though. Will definitely book again, and cabins Usa is always easy to work with.

191 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

192 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

193 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/04/2019
Ratings:
Booking: 7
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

194 of 1154 Guest Review

Guest Rating: 8.9
Stayed on 06/03/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Our stay was fantastic. Upon arrival, the cabin looks older than the pictures, but the inside was amazing. The pictures of the inside were a great representation of the cabin. The scenery from the master bedroom is much fuller and greener than the pictures. The are is surrounded by local homes, and the driveway was a little steep. There was some trash on the floors that were missed when cleaning, but the floors were mopped and the cabin smelt very clean. The pool table needed a new felt and the pool stick tips needed to be changed. With that being said, we spent hours playing pool and it was fine. There were comments about the hot tub not working, however, it worked during our stay. I did have to look up how to take the hot tub out of standalone mode though. Overall, it was a great experience and would recommend Cabins USA to anyone.

195 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin. It was beautiful.

196 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

197 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

198 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/04/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Had we not stayed in a different cabin the year before (Dreamweaver), Serenity probably would have been nicer to us. We were hoping for a cabin with a little bit more of a mountain view whereas Serenity didn't offer much in that area. We were a little disappointed with the Theater Room in that it was mainly an open space with some theater chairs. The TV was obviously big and the sound bar was good, but it distorted the sound, in particular the bass, and didn't give a true surround sound effect we were hoping for. The pool table had several rips on the cloth which actually interfered in a few games. A small part of the recliner was broken too when we let out the foot prop. The cabin also advertised pool access, but despite looking online and calling the office twice and leaving a message, we were never told where the pool was.

All that said, the staff was extremely gracious to us in that we had to push our regularly scheduled arrival back a few days due to a medical emergency with my daughter. The cabin was cozy and we did enjoy staying in it and making memories for our time there. I don't think we'd ever rent the cabin again, but we will definitely use Cabins USA in the future.

199 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/07/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful. It was clean, spacious and enjoyed by our entire family.

200 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is very beautiful and it was very clean. Only fault we had was the parking space. You will need to go up the road and turn and then back in. We prefer to stay in Pigeon Forge and we found taking the backroads you will avoid all the traffic and stop lights. If you prefer Gatlinburg then you will want to go the other way. In previous reviews I read there were complaints about the sofa sleepers. They both have been replaced with new mattresses and were comfortable to sleep on.

201 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed our stay 😁Me and my husband will never forget our time we shared there. I actually almost cried when it was time to leave

202 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

203 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome. Plenty of room for my family. Enough parking for our vehicles. The cabin was clean and comfortable. Adequate cooking utensils. My grandchildren loved the pool and I enjoyed the jacuzzi. This is a beautiful property and I highly recommend it. The only thing I would change is to put some blinds or curtains on the side living room windows. I didn’t like the neighbors looking at us. But this is a great cabin and I will be staying again!

204 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hold Yer Horses was such a nice surprise! I was anticipating a decent cabin but was truly blown away by this one. As soon as we walked in I immediately felt at home, everything was so clean and it has such a nice spacious feel about it but still homey. There was plenty of room for my group of 6 to spread out, my boys loved the pool table and hot tub and my husband and I loved the space and beautiful views. The kitchen was large and had everything we needed. The two king size beds were perfect and very comfy....the view from the upstairs bedroom was beautiful! There were cabins nearby but with the trees we never heard any other noise. The drive up was a little curvy but what you would expect with a cabin in the mountains. I also loved the fact that we didn’t have to go to an actual office to check in or out! I can’t say enough good things about this cabin and it will probably be our new yearly tradition! Don’t hesitate on booking this cabin, you won’t have any regrets!! Thank you Cabins USA for a wonderful vacation....we will definitely be back!

205 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed this cabin and location very much!! We will definitely be coming back again in the future. Just had a few issues with the cabin as far as maintenance issues, a few light bulbs were out, the jacuzzi tub jets did not work. But the beauty of the location and scenery out weighed these small details!!!

206 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/09/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 7
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I really like the location of cabin, it was very close to pigeon forge yet had mountain feel .

207 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cabin was great. the hot tub could have had a little more cleaning tho . after pre running noticed scum around waters edge needles to say didn't get in no big deal still a blast pigeon forge .

208 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

209 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

210 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

211 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely disgusting amazing!

212 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent cabin, great location! Perfect size for my family of 8 adults, 4 teenagers, 3 pre teens, and 2 infants.... we were well accommodated! We would definitely stay again!

213 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

214 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great stay here but when we took the girls outside to use the swim spa I bet I picked up 20 plus screws laying on the deck
I'm just glad none of the girls stepped on them. I did leave them on black table out back also water and ice machine on fridge does not work. I took pictures of all of this

215 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/07/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only problems we had was, 2 of the downstairs toilets stopped working. reported it Sunday and still wasn't fixed by the time we left on Wednesday. But other than that we loved the cabin and will definitely will be back.

216 of 1154 Guest Review

Guest Rating: 7.4
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 5
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5

217 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family loved this cabin! It has a beautiful view, great amenities for a family with kids and plenty of space. The cabin is in a great location, close to many of the most popular attractions in Pigeon Forge, but is still secluded in the mountains. We will continue to book this cabin for our future visits to the area.

218 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
this is my 3rd time renting a cabin from you guys the experience is always positive and the cabins are clean and comfortable.

219 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! It is spacious! Parking however is limited if the cabin next to it is occupied. I highly recommend this cabin if you have a large group.

220 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family has booked multiple cabins through Cabins USA, this was by far the best one yet! Very clean with all the amenities needed. The fully equipped kitchen was great! It even had a crockpot! The kids loved the theater, pool table and the hot tub best! The scenery was amazing and we even had a little cub come visit. Location is great. Very peaceful and quiet but, just minutes away from attractions. We was unable to locate the pool code (luckily there was people at the pool to let us in) but, that was the only flaw. All in all a wonderful experience and we will definitely be renting this cabin again!!!

221 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property is absolutely amazing! We had our wedding here and it was so perfect. We will definitely be booking again next year with this same cabin. We fell in love the minute we walked in the door!

222 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin is perfect for 2 people. The only complaints we had was there were spider webs inside of the rooms in the corners and the water smells terrible. Loved the location, and the screened in porch was great as well!

223 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/03/2019
Ratings:
Booking: 7
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was great but we found a lot of dirt underthings and behind doors and the mattress down stairs is absolutely horrible it needs replaced right away when you pay this much for a cabin you expect a decent bed to sleep in! The check in and out process was great and the phone call to make sure everything was good was very nice this is the only rental company to do that so far.

224 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and i enjoyed our stay we recommend this property. Great location close to all attractions. I give this place a 10

225 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Hemlock Hideway is the last cabin on the road , around a small curve , so it is semi-secluded from the other cabins. You can see the back of the upper deck from one of the other cabins, otherwise it's secluded. Parking for two vehicles. Good location. Easy to get to Gatlinburg without hassle of a lot of traffic.
The cabin itself was very comfortable. There was an issue with the two ceiling fans upstairs shaking ( esp the bedroom fan ) when turned on but wasn't a problem for our family. It was reported so I'm sure it's been seen to by now. The small room , with the twin bed , in the upstairs bedroom was actually larger than it looked in the online picture . You could also fit an air mattress under the nook in the area if needed. The arcade and air hockey games provided a lot of entertainment for the family. Needs new darts for the dart game.
The cabin was well stocked. Few ants found in the kitchen and the floor could have been a little cleaner but otherwise everything was great.
I would highly recommend this cabin to anyone. My family and I enjoyed our stay there!!

226 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Like all the other revews, the driveway was really steep, but we figured it out. No big issues with the cabin, we were quite pleased. Tte cabin was great. We did have an issue with the ac, but was fixed within a few hours of reporting it. I would definitely rent from cabins usa again and not think twice about it.

227 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

228 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is absolutely amazing. The view is breath taking. The kitchen is very well stocked. Game room is awesome. Beds sleep so good. I can’t wait to come back ❤️

229 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful and the view was amazing! The kids loved the downstairs area and we enjoyed grilling and relaxing on the main deck each evening. Each room had balcony access and a private bath, which was a plus. The cabin would have been perfect if not for: 1. No propane upon arrival and 2. No iron in the empty iron box. However, they delivered a propane tank the next day and reimbursed us for our purchase. In addition, the dryer stopped working on the 3rd night and was never repaired. We called the wonderful customer service department and they explained that there were some emergency issues. With that said, it would have been ideal if they had directed us to the breaker box which might have helped. Despite these minor issues, we would stay here again!

230 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 06/04/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 7
Value: 9
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

231 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay for vacation it was very clean and relaxing

232 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at this cabin was great. We brought our veteran on vacation, so for the cabin to have a elevator was great.

233 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Such s lovely peaceful cabin right in the river. Perfect for 2! Only wish we could have stayed longer!

234 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

235 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed the cabin, location and all the comfort the cabin offered. We will be planning another trip to stay in a cabin . We feel that it was way nicer than a hotel. Thanks

236 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bad: karaoke machine doesn’t work

Good: Everything else. HIGHLY recommend this cabin. Entertainment for days. Every simple amenity in cabin you will need. Lots of towels, dishes, pots/pans, seating and more.

We will absolutely use USA cabins next year.

237 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The only issue we had was the jacuzzi did not work. That wasn't necessarily important to enjoy our stay especially since there was the hot tub but it might be important to someone in the future. We are already planning our trip for next year!

238 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Cabin itself was great, couldn't have hoped for better. The futon upstairs was not usable as it was, so we put the mattress on the floor for a kid or two. They were happy.
However, we had serious plumbing issues. I reported the day after arriving that the toilets were backing up, not flushing. Maintenance came out that night, said that the septic tank had to be pumped & left the top off outside. So...there was quite a mess outside and a horrible smell inside. We dealt with that until we left. No one came to deal with the septic tank or address my messages and emails. Understanding that pumping the tank out may not have been doable because of all the rain but I would have like to have
been acknowledged and told so.

239 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin had outstanding views! The pool was perfect for our 4 younger kids, and the hot tub was great for us 2 adults. The beds are super comfortable and there was plenty to do with all of the games throughout the cabin. For our first stay at Pidgeon Forge it was amazing and we will definitely be making a trip back in the future.
Just a few cons: had quite a few giant ants throughout the cabin. The floor of the pool had dirt and bugs. And it could use a little update on cookware.

240 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Really enjoyed our stay but was really disappointed when the hot tub was ice cold. Also tried to wash laundry and the washer wouldn’t work. Beds weren’t exactly comfy either my wife and I felt like we were falling into the center.

241 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

242 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Upstairs bedroom needs new mattress it sqeeks and is very uncomfortable!! Other than everything was great !!

243 of 1154 Guest Review

Guest Rating: 8.4
Stayed on 06/08/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7

244 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Knotty and Nice was amazing. Just like last time! This was our second stay at this cabin. The first time we stayed here , was for our honeymoon! This stay was for our second year anniversary and celebrating becoming pregnant. I love how secluded this cabin is. And it's such a good value for the size of the cabin. The staff at cabins USA is fabulous! We never actually had to go by there but the different phone calls I made, the staff was always courteous! The ONLY complaint is the mattress, it's a little hard. Just bring a topper like we did!

245 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. There is just a few things that are needed. The upper deck needs to have a table and chairs to sit at. There also should be a little table with at least 2 chairs. The rocking chairs are nice but do need some TLC. The description of the hot tub needs to be changed. It is not a family size hot tub. There also needs to be more utensils to eat with and pans to cook with ( sheet pan ).

246 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin.

247 of 1154 Guest Review

Guest Rating: 7.2
Stayed on 06/09/2019
Ratings:
Booking: 9
Staff: 5
Cleanliness: 4
Check In: 6
Value: 5
Comfort: 6
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Explanations / comments from above topics:

Check In 6 - App kept crashing (8 times) on my while trying to check in.
Cleanliness 4 - Floors were sticky in the main rooms. Trash can was gross. Bathroom was very clean. Hot tub needs to be scrubbed once in awhile. Although I believe it was emptied before our use, a detailed cleaning once a month would be recommended.
Amenities 9 - WiFi was great along with the Bluetooth sound bar for the TV. Never used the game floor. No negative issues.
Value 5 - After booking, we found out that there were other companies (Timber Top) and other cabins that were much more reasonably priced for virtually the same location and amenities. Furthermore, there was no online option for a Military of Veterans discount which I was unable to utilize.
Comfort 7 - Couch and chair in the tv room were great. Bed was squeaky and not in good shape. I had to assume that there was an issue with the in house AC and air handler was there one day but gone the next. And I understand that you guys make all attempts at improve our comfort by bringing in the temp AC units, but they were extremely loud especially the one in the bedroom as we slept. Furthermore, if the AC unit was not working, shouldn't I have been made aware so that I don't try and run a system that is not operating and potentially cause further damage?
Staff 5 - No opinion as we never met with staff.
Additional points of interest: The back door knob needs to be fixed asap as it is barely hanging on. Had the AC worked, the inlet receiver behind the couch needs some room to draw air. The couch should be pulled off the wall in some form to allow this.

Overall we had a great time. The view was absolutely amazing which is what i felt i was paying for above all else. The cabin was good but needed some additional effort for total satisfaction. I wish i was able to know the address before i booked so that i could determine distances to other places and potentially find a cabin that would better suite my needs.

248 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/11/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location and privacy of the cabin was wonderful. The bed was very comfortable. The only thing negative was the couch in the living room was uncomfortable and hard to get off of. We will definitely be back.

249 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay. Thanks Cabins USA - we will definitely be reserving with u again.

250 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

251 of 1154 Guest Review

Guest Rating: 7.9
Stayed on 06/11/2019
Ratings:
Booking: 9
Staff: 6
Cleanliness: 9
Check In: 7
Value: 6
Comfort: 7
Check Out: 5
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Check in lady was not the friendliest-like she had memorized the script and added no friendliness or personality. The cabin itself was wonderful. Good location, nice space. Mattresses were somewhat uncomfortable.

252 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was an awesome cabin! Great location! Great view!! We did have a small problem with the dishwasher and refrigerator! We called and they fixed the dishwasher but the ice maker was never fixed!! We did have to buy ice but wasn’t a big deal!! The only thing we recommend would be more pots and covered dishes!! We do like to eat at the cabin a lot! But didn’t have much to choose from!! The beds was great!!! We would love to come back!!!

253 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
2nd year staying here and loved it both times. Granddaughter's, 4 & 2 thinks is their 2nd home.

254 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

255 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and the beds were so comfortable. The driveway is a little steep but its worth the view...

256 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

257 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very impressed great get away and amazing time

258 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This is my second time staying at all together Now cabin. Everything is the same but we had issues. When we arrived a bear was on our porch rumbling through the trash. I was told by a neighbor that the bear had been on the porch Sunday and Monday because the was trash bags duck taped to the trash bin. So we left and called cabinsusa to clean up the trash and we came back about 9pm and everything was cleared. The ceiling in the kitchen was also leaking water when we took a shower. The master bedroom stand up shower head pressure ls too high for the size of the shower so water goes on everytime we shower it needs a shower head that allow the pressure to be adjusted. Besides that everything else was pretty good with the house.

259 of 1154 Guest Review

Guest Rating: 9.1
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome! We would definitely stay there again! It was only minutes from Gatlinburg making us closer to fun!

260 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/08/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and clean. The location was great, right around the corner from a grocery store and the main strip. The only problem I had was the pull-out sofa bed in the living room. The mattress was very old and springs were sticking out everywhere. It wasn't suitable for two small children. My daughters had to sleep on the floor. Besides that, our week-long time at the cabin was very nice.
Company Response:
Thank you for your review, Drew! We appreciate your feedback about this cabin and your stay. We wanted to update you and let you know that this sofa mattress was replaced yesterday and the owner added a new recliner also. We hope that you will come back and stay with us again soon!

261 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

262 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

263 of 1154 Guest Review

Guest Rating: 8.4
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
In terms of entertainment, the cabin had plenty to offer. We were scrambling to find basic necessities such as salt, pepper, sugar, and coffee filters. All of these we could have brought from home but just figured they would supply it. In the downstairs bedroom, our friends found what appeared to be bed bugs on the bed frame. They thoroughly checked the mattress and there was nothing so they moved the mattress out to the main living space. I would proceed with caution if staying in that room.

Other than that, we enjoyed our stay and would definitely consider booking with the company maybe in a different cabin.

264 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall nice cabin . The mattress could be replaced . The remote batteries for the tv was dead so was unable watch tv . Noise in the attic at night may want to check for squirrels .

265 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed for 7 nights and it was perfect for our large family. Plenty of room, very clean except the floors weren’t swept well prior to our arrival. The A/C unit wasn’t working when we first arrived, but they sent some one out immediately and fixed it right away. It stayed nice and cool our entire stay. The views were gorgeous. The location was perfect. We would highly recommend this cabin and plan to come back in the fall.

266 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

267 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/12/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

268 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 05/22/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 6
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
If you have small children this isn't the best cabin to pick just because they have so many breakable angels sitting on a little side table close to the stair case. It was smaller upstairs than the pictures show on the website but the master's suite was amazing.

269 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:

The house was very lovely.The house pool was convenient but very cold. Would of loved a hot tub but will certainly book again.

270 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. Plenty to keep everyone busy! Location was fabulous. We saw so many bear. Our last night there a mama bear came in with 2 small Cubs. They were so entertaining to watch. We always rent from Cabins USA and feel that they are top notch. Always a pleasurable experience. Thanks so much for helping to make our vacation spectacular 👍

271 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Check in was a little messed up because someone else had our cabin but they upgraded us to this one which was very nice of them to do. The cabin is wonderful had a great nights stay in it

272 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Nice cabin loved the location of the cabin. The t.v's could've been bigger and the beds a bit more comfortable. Other than that the cabin was really nice.
I would recommend this cabin and I will most certainly
rent from Cabins USA again.

273 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was gorgeous! We enjoyed the hot tub in the evenings and the little creek sounds. There’s a picnic table and firepit out back but no firewood. It’s out of town by about 3-4 miles but doesn’t take long at all to get back to town for any needs. There’s a gas station, Dollar General, and Krogers nearby for needs. You are provided with a few washes of laundry detergent and a small bottle of dishwashing liquid. Dishwasher pods too. Each room has a tv which is nice. Shower downstairs is amazing!! Feels so good! Kitchen table is gorgeous! We had a wonderful stay!

274 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

275 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was perfect. Very clean. Our pool was very nice. We would definitely come back again.

276 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was LOVE ! Peace ! Harmony! The weather was Nice , The View ; We'lll lets just say you cant get no higher view the Location is up there ,up there! The Cabin was Clean the kids loved the Hot Tub and the cabin was very much provided with any and everything that my family needed and I would like to thank Cabin USA for providing such a Professional and upbeat environment while away from our's.

Thanks
P.S
Cabin USA-Tennessee been Real Good to the James Family, and the James Family will see you again Real Soon! SC !

277 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Dew Drop Inn at Creek walk was great, we were there for an AAU Basketball tournament. Our girls enjoyed the space. It was close to everything. Beds were comfortable and the kitchen was tidy and stocked well. If anything could improve it would be larger coffee cups:)

278 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/14/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great except televisions in bedrooms, needed to have it set up the same as living room. Could not watch TV if no Netflix or hulu account. That was the most disappointing factor of the whole cabin.

279 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

280 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was absolutely perfect. Everything was very clean and decorated beautifully. I had never stayed in a cabin before so I brought a lot of my vooking stuff from home thinking i would need it but i was so wrong. They truly thought of everything you could possibly need during your stay and made sure it was there. After staying in this cabin I dont know how i will ever be happy in a hotel again

281 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful from booking to check in. The facility was very clean and also very wonderful to spend time in. My only issue was how far away from stores were from my cabin. But not that big of an issue. You guys are over and beyond great. If I didn't live in Cleveland oh, I would book these cabins several times a year. Thank you for a great time, and such an impeccable place to stay.

282 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only reason the amenities and location scored lower is because there could've been a few more things in the cabin, plus it was right on the highway.The downstairs bathroom could've used a little more shelving to put hair products and makeup bags on and a blower dry like what a hotel has. I forgot mine at home so it would've been very handy. There was a lot of road noise because it is right on the highway and it stays very busy! Then the pool table room was kind of pointless. The room is far to small to play a decent game of pool. It could be a nice 3rd bedroom or room with arcade games I stead of a pool table. The kitchen was adequately stocked for meal prep and a very clean! I loved that there was a washer and dryer! I was able to wash all our dirty laundry up before we left, so that way we returned home with all fresh laundry! It was close to several things to do in Pigeon Forge and Gatlinburg. Definitely need to give the hot tub a full 24hrs to heat up! All in all it was a wonderful stay and we would highly recommend.

283 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 7
Would Recommend Property: 9

284 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin. It was in a very good location. Close to town but still felt like you were secluded. Would definitely stay here again

285 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
loved our stay had everything we needed plenty of space!!!!!!!!!!!!!!!!felt bad bc we woke up late and had to leave a few unfinished dishes SORRRRYYYYYYYYYYY!!!!!!!!! we had a great time the cabin was more than I expected

286 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing grace 2 was the best vacation home away from home. The location from the main attractions was great. The staff was exceedly great when I call about my grill and Wi-Fi. Thank you Cabin USA, I will be staying again.

287 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Mountain Fever was in the perfect location, quiet but not isolated and a short drive to the parkway. We had 11 people and had plenty of room, the decks were great for sitting outdoors and relaxing. The kitchen was well equipped, the bedrooms and bathrooms were stocked with linens and towels. Highly recommend this cabin, it exceeded our expectations, will definitely stay again !

288 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

289 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Awesome time, great cabin!! We will definitely be coming back again!!

290 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything from booking the cabin to actually staying in the cabin was amazing the staff are super nice and respectful people and the cabin was gorgeous in pictures and gorgeous in person. The cabin felt like a home and was super comfortable to stay in! I would recommend this cabin to anyone wanting a great place to stay with an amazing price. The cabin was my favorite part of the entire visit there!

291 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was the perfect size for our family. Great location not to far from all the attractions unlike some we have stayed in before. The beds were very comfortable, plenty of towels for everyone. The only down side was the Wi-Fi did not work very well and every night there was a bad sewage smell outside. But overall we had a wonderful time and will definitely book with Cabins USA again.

292 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was really nice and peaceful. When they tell you four wheel drive is highly recommended, it really is. Loved the stay. They only thing is they should put the chlorine tablets in the hot tub to keep it clean. Should definitely clean the cob webs about of the corners of the doors and throughout the wood work of the cabin. Other wise it was a great place to get away from all the noise. Loved it.

293 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed ourselves 2nd time staying in Cabin USA. The only problem was the front steps needs repaired, and the skunks that kept visiting.

294 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved staying here. The only issue we had was the bathroom door didn’t shut. Other then that it was great.

295 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/07/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a great place with a few hiccups... trees kinda blocked view so not really a view... dryer did not work.. but had everything you needed for cooking out on the awesome grill. The pacman game got played every day either before we left for the day or when we got back or both.. not a bad drive up too it..

296 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 7
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Our family & friends group of 15 had a wonderful time at the Alexander the Great cabin. The location was great. A five mins drive from all the action in Pigeon Forge. The open combination kitchen, dining room, and family room was perfect. All fifteen of us were able to comfortably sit and eat together in the dining area. The two grills in the covered picnic area made it easy BBQ for our large group. Having a bathroom connected to every bedroom ensured there was plenty of space and privacy to shower & get dressed, and no one was waiting in line for the bathroom.
Complaints:
Sofas in the loft & on the ground level are dated and probably should be replaced.
The mattresses also need to be replaced. Any real movement caused an irritating level of noise.
It got cooler late at night so we turned on the fireplaces in two bedrooms on the top floor I then turned on the bathroom light which tripped a breaker and took out all the power on the floor. However, the maintenance guy that I spoke to around midnight was extremely nice and helped guide my husband to the electrical box located outside the cabin.
The video arcade was extremely old and worn (missing a button). Couldn't really be played. It should just be removed.
Knob was missing from the stove (we found it sitting on the counter). My husband had some tools handy and was able to fix it so we were able to use all burners (no big deal).

297 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 05/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Charming however I would list as a 2 bedroom..plenty of room for two couples..loved it, a little pricey though, would definitely come back

298 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 06/13/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The cabin was great for our family of 12. There was a pool available for the property but wasn't located very close to it. There was a hot tub but it wasn't working when we got there. Although we did get it fixed while we were there. All in all it was perfect for our family. Everyone enjoyed the porch, pool table, and the kids especially enjoyed the video game.

299 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/09/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

300 of 1154 Guest Review

Guest Rating: 8.3
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin was great, the hot tub wouldn't warm up and there was a leak in the hvac that put water in the floor in the game room...the bed was a little wobbly and the ceiling fan in the bedroom was noisy...but overall it was great...

301 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This was the neatest cabin I've seen in a long time and we've been visiting Gatlinburg and pigeon forge for over 13 years

302 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA was so easy to deal with and professional. We had no problems at all. This cabin is gorgeous. It was spotless and laid out well. We loved our long weekend and will for sure return :) This cabin was more private than I thought it would be from the reviews . it is on a cul de sac and has easy parking which was a big plus for me . It was very easy to find and 5 minutes off Parkway near Old Mill section of town. We loved cooking in the large kitchen, there is a good assortment of pots and pans . We loved the hot tub and played a lot of pool. The bedrooms are large and comfy and they supply extra towels under the sinks . There are also comfy snuggly blankets to use on the couch - I liked the bed comfort and linens .

303 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This was an awesome cabin with lots of space inside and like-new amenities. Location was close to many attractions. However, the WiFi was very slow and we couldn't get any movies to play. The firestick cable was no where to be found either and we couldn't get music to play through any smart TV services on either TV. The pool was a little murky but cleared up when we got in, and the hot tub on our last day was only warm and was not heating up to the set temperature as it did the first two nights. The cabin was clean for the most part besides the window sills where there were quite a few dead bugs. All in all it was a good stay!

304 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The furniture in the living room wasn’t very comfortable... The sheets were rough and back bedroom wouldn’t get cool but other than that this place was awesome!!! Kids loved the area and loved that we had easy access to creek...

305 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/08/2019
Ratings:
Booking: 7
Staff: 10
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean on the surface! I do think the cabin needs to be deep cleaned as there were cob webs everywhere and it was really dusty. Overall we loved our stay! The pull out couch was broken and after we took it out, we were unable to put it back in.

306 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Blessed Memories was absolutely fantastic!! It’s quite a ride up the mountains but it’s beautiful!!! Highly recommend!!

307 of 1154 Guest Review

Guest Rating: 8.1
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Upon arrival our hot tub was still being filled. We were told by a maintenance person that the cleaning people ran out of water. While he was filling it we were unable to flush toilets or wash our hands.

When we went to make dinner we found an entire load of super smelly, greasy dishes in the dish washer. I assumed it was because the cleaning crew ran out of water, but I called management to let them know. I told them that our water was ok, but it was probably left from the cleaning crew. They sent the maintenance man back out to check our water. I was glad that they at least tried to do something but it made no sense because I told them it was the dishes from the people before us and that we did not need immediate service.

Additionally, the second day we were there we found food (a type we didn't bring) under the bed in one of the downstairs bedrooms.

We attempted to fill the jacuzzi tub the last night we were there but gave up after 45 minutes because water was at a trickle.

The land was beautiful and so was the cabin. I am just very disappointed in the lack of cleanliness and follow through by the cleaning crew and the inability for us to use the desired amenities.

308 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Except for construction debris laying near cabin and the construction noise ,,, the entire cabin experience was great !!!!

309 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family had a wonderful time, we really enjoyed ourselves at the Elkhorn Lodge, the cabin was Beautiful. Yes I would most definitely stay there again.😊

310 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved it!!!!!! It was truly the best weekend we've had in a long time!! Our kids wasn't ready to leave, they had a great time!! We will defiantly be back!!! We would like to thank the cleaning staff, they did great and the cabin looked great!!!!

311 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a very spacious and comfortable home to rent. The privacy of the home and the area is very good.
I do have 2 complaints: 1. Refrigerator has a bad leak. 2. The air conditioner vent in the upstairs bedroom should be put through the wall not the window. It is taped into the window and when the wind blows the vent falls out of the window and bees come into room. If these 2 items are dealt with, it would be a beautiful and wonderful place to rent.

312 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

313 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 1
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was beautiful and there was more than enough space for my family. I should have paid more attention to the distance to town. It took 40 minutes to get to the Walmart which was really inconvenient. I loved the concept of the theatre but there were a few broken chairs so some sat on the floor. Also, there weren’t enough towels and wash cloths so we had to continuously wash and dry to have enough. It would have also been nice to have extra towels for the pool too. The view was amazing! I had nice time and I am already looking to book my next cabin.

314 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
All was well except the hot tub did not work. We called and advised and was told a work order was created but nobody ever showed up to fix it.

315 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Beautiful cabin with a great view. The only negative experience we had was the 3 cockroaches we had to kill. I know we were in the mountains and it’s just a bug, but it definitely ruined my comfort level for the rest of the stay.

316 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

317 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

318 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely gorgeous cabin! Cozy, with plenty of room for myself, my father and my two sons. The absolute only reason I gave the cleanliness an 8 was due to the jacuzzi in the upstairs bathroom, it was clean, but you wouldn’t have known it really wasn’t until you got out and the water drained, you can then see all the gunk in the tub where the jets have most likely never been cleaned before. But that was the only issue. The amenities received a 9 only because the air hockey table needs a thicker puck so that it doesn’t get stuck in the crack of the table. The check in process wasn’t bad, but being that it was a Sunday with a line of guests waiting to check in it would’ve been nice to have another person helping with check ins instead of just one. I love love this cabin, and it’s location is perfect! We will definitely book with Cabins USA from now on, and most likely stay at A Peaceful Retreat again!! Thanks so much😍

319 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 06/14/2019
Ratings:
Booking: 7
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

320 of 1154 Guest Review

Guest Rating: 7.9
Stayed on 06/17/2019
Ratings:
Booking: 7
Staff: 9
Cleanliness: 8
Check In: 7
Value: 9
Comfort: 10
Check Out: 8
Amenities: 8
Location: 4
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Great and beautiful cabin with plenty of amenities so you’ll never have a dull moment in it. The only issues we had with our stay was the difficult terrain to reach the location, and the enormous amount of insects that battered down the doors, windows, drains, and vents at night. I would recommend more screens to be installed, or better seals possibly done with caulk.

321 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I Truly enjoyed Bear Crossing cabin ..I wasn't expecting how high in the mountains that it was because I'm scared of heights to an extent but if I could take that beautiful cabin and take it just a little close to the parkway that will be Awesome, I love how close like 4 minutes to Ober Gatlinburg That was a Plus.. I will recommend this cabin to Anyone especially Whomever love heights.. one Big Major Issue ALERT I seen a total of 4 bears On a total of the days we were in the cabin .. Please don't underestimate any bear be very aware of your surroundings,Keep car doors & Windows rolled up.. Overall I that cabin was everything to Us & everybody slept comfortably & It was Very Spacious and I would definitely rent from Cabin USA again..

322 of 1154 Guest Review

Guest Rating: 8.1
Stayed on 06/16/2019
Ratings:
Booking: 7
Staff: 8
Cleanliness: 8
Check In: 1
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Our stay started off a bit rocky. We were supposed to be in this cabin by 4pm on Saturday, but the previous nights tenants were still there. From the conversation with them it was that they were moved there and had one more night. From the conversation with the rental company associate, they were supposed to have been gone by 10 am and were unresponsive. Instead of sending company reps out to make them move we, a family of 11, including 5 kids ranging from 2-13 had to go to a different cabin. It was about 10-15 minutes away and we then had to move back the following day, Father’s Day. This delayed our plans for the day by about 2-3 hours. But we made it work because we weren’t going to let it ruin our trip, it was a short one anyways, which we will never repeat. This cabin was perfect for us, our only wish list would have been to have the hot tub with access to all the rooms, not having to go through the rooms to get to it on the lower level. There was bat poop or serious bird poop every morning on the front porch and you could hear bat(s) in the bunk room upstairs and when I got into the hot tub there was sand at the bottom of it. How sand got there, I’ll never understand, it’s Tennessee not the beach.

I will definitely recommend this cabin and this company. But would highly suggest calling the day you’re planning to come down to verify all is Kosher with your rental. No squatters, that refuse to leave. This was our theory after talking to management.

323 of 1154 Guest Review

Guest Rating: 8.7
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7

324 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful experience!

325 of 1154 Guest Review

Guest Rating: 9.1
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
There was a bug problem during our visit...millipeds everywhere! You couldnt walk around without crunching one. Other than this, its a beautiful cabin!!

326 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 5
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved the house, could use a ceiling fan out on deck; the ice maker didn't work. There was food left in refrigerator and a jug of tea on counter. Had a hard time getting into home unlock code would not work at first, spent over 30 minutes trying to get in. Loved the pool and hot tub they were a real gem.

327 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect for our 22nd anniversary! We will definitely book this cabin again for the 2 of us!!! In the
near future we hope to find a bigger cabin with Cabins USA to bring our family back!!

328 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really enjoyed our stay in A Hummingbird Hideaway. The cabin perfectly accommodated our family's needs. We had some concerns for future reference. I had called and asked how close this cabin was to another one because one of the pictures online looked like there was a cabin really close. The customer service rep assured me that the next cabin closest to ours was a long distance away. We were frustrated to find that there is a cabin directly across the street from ours. Thank goodness, the people who stayed in it were quiet and didn't stay long. The hot tub never got really warm. It was nice but we wished the temperature was warmer. Little repairs around the cabin would have helped (fix screens so bugs stayed out of the screened in porch - we had to buy hornets spray because of issues). There were spider webs all over the cabin - which could have been prevented with good cleaning. Despite these little things, we really did enjoy our time in this cabin. We will definitely consider your company again if we visit in the future. Thanks!

329 of 1154 Guest Review

Guest Rating: 9.2
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Snuggle Inn is a beautiful & comfortable cabin , it has a great location. I believe rental price could have been lower . thank you for having a pool table & jacuzzi. Also thank you for allowing my service dog to be with us , hope when we’re in area again we’re able to rent it . As a suggestion Been a wood lover , the outside rockers & table should be treated so it will last longer .
Sincerely,
Mirtha

330 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We said at this Cabin for our Honeymoon and absolutely loved it! Everything was clean and what we were expecting from pictures and descriptions of the cabin. The cabin was conveniently located to the Parkway and was an easy process for check in and out. We will definitely stay here for future visits to the smokies! Thank you Cabins USA!

331 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very happy with the cabin. The only additional comment would be that it would have been helpful if the garbage cans on the front porch would have been more secure. We picked up trash every morning from animals getting in the garbage. The containers were plastic and had holes in the sides and on the lids. Easy access for animals. Other than that issue everything else was great. Thank you.

332 of 1154 Guest Review

Guest Rating: 8.8
Stayed on 06/18/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 10
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

333 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only issue we had , the hot tub could have been cleaned.

334 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was decorated beautifully, the setting was so peaceful even tho there were other cabins close by, the woods surrounded the
rest of the cabin. I would definitely book this cabin again.

335 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only scored some lower because was missing coffee pot and had wasp nests over and beneath steps to front entryway. We called this in when we arrived on Friday but it wasn't addressed until Sunday morning. Should also put name of cabin on sign out front to make it easier to identify when driving up to cabin. Also the toilet closet in the upstairs master bedroom is too tiny, not enough space. Maybe could take down the wall and just leave it out in the open.
Other than that this is a very beautiful cabin with an amazing picturesque view. We have visted this area several times and this is our 2nd favorite cabin we've stayed in. We enjoyed our stay and would come back again.

336 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time!! It was perfect for a adult trip! Next time bringing the kiddos along! Looks very kid friendly can’t wait to go back!!!

337 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely worth the money,great vacation,be back next year!

338 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

339 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family of five relaxed comfortably at Skiing With The Bears. We enjoyed the tranquil surroundings and spacious cabin. The location was nice as well. Thank you for a wonderful vacation!

340 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin it was beautiful we really enjoyed our stay only thing only negative thing I can say is the upstairs floor is really really squeaky an it could use some new trash cans that the racoons can't get in

341 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful. The area was perfect. We even got to see a bear walking around the cabin. We will more than likely be back next year!

342 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was worth the money and everything, it was close to whatever you wanted to do, my only complaint is the sofa beds really need replacing they are so worn out and uncomfortable but that’s the only complaint I have but I would still highly recommended this place and definitely stay again soon

343 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed the stay, everything was excellent and one of the greatest accommodations we have had in our travels and vacation together. We would like to thank the staff for their support. Overall it was wonderful. Thanks,

344 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was a perfect hybrid between a cabin and a hotel room. All wood interior was like a cabin but the plush leather sofa & tiled shower as well as the general aesthetics and updated lighting fixtures gave it a modern feel. While true to it's name the cabin really is "Out on a Limb" once inside you don't notice being up in the air at all. It really is the most unique cabin in the area and we often saw others sneaking a photo. The only drawback is no dining room table for games or eating, but we found the breakfast bar countertop adequate for both. The upstairs area was very roomy for kids and the second TV up there or SpongeBob was great! It was nice being right next door to the outdoor pool & we would definitely pick this cabin again.

345 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing stay and loved our cabin. It was very clean and maintained and had a spectacular view. We used the Express checkin so did not deal with the staff personally but I did call them numerous times before our stay with questions and again upon our departure and they were very nice and helpful. We are already planning a stay with Cabins USA next year!! I wouldn't take my business anywhere else!! I was also given a discount for being a repeat customer which put extra money in my pocket for our vacation!

346 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

347 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would like to thank cabin usa. We had a rough start with our original cabin and the staff helped accommodate us in every way possible to address the issue. Definitely made our stay that much better. I would recommend these cabins and company to others.

348 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had issues with the hot tub and one of the jacuzzis but a maintenance person came right out and corrected both problems. We had a great time and the cabin was beautiful!

349 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/18/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 9
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
First off, I must commend the staff for their timeliness in addressing some issues we had. The drain plug in the jacuzzi was malfunctioning and our fridge wasn't getting cold, and after sending a simple email before going out for the day, we returned to find both issues resolved. No hassels, no problems. I was surprised to get that level of service. The cabin was clean and comfortable, but located in an area with other cabins in close proximity, so it was a bit difficult to enjoy the peace and quiet, but it wasn't like there was a big problem with noise, just traffic from the road below and when people would enter or leave the area. However, it was only a two minute drive away from the parkway, which was convenient when going out shopping or to a restaurant. The bed was big and comfortable. By far, the best amenity is the hot tub. After walking around Gatlinburg all day, it was nice to be able to soak your sore back and feet in a big, warm, jetted bath. This was the first time my wife and I had been to the Gatlinburg/Pigeon Forge area together, and the first time we rented a cabin. All in all, we had a good time and a great 26th wedding anniversary. The ease with which Cabins USA made check in and check out is amazing. I would definitely recommend.

350 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this Cabin it was very cozy and quiet we will be back again thank you very much.

Lorin and Angela

351 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had to find accommodations within a few days before our arrival. The staff was friendly, courteous, and helped us choose the details for the perfect stay for all of our guests. Poolside Lodge met our needs perfectly! Everyone had a great time and enjoyed the house pool, sitting fireside, and rocking on the porches. I would highly recommend both the Poolside Lodge and CabinsUSA!!

352 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The hot tub never heated up, that was the main reason we booked that particular cabin and wasnt able to use it. Other than that the stay was perfect!

353 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for our honeymoon. I booked it well in advance so there was no issue in getting the dates we wanted. I searched for a while to find the right cabin for us, and this one did not disappoint. It was a little more than I wanted to spend, but I chose it for the amazing view and it was worth it. Here's some things I took note of during our stay:

The views on the back side of the cabin were wonderful. The windows in the downstairs bedroom allows you to see it from the comfort of the bed. Someone did mention that it needed curtains in another review, but I felt they were not necessary since it was too far for anyone to see in. The hot tub works well and the screened in porch was nice. There is a dishwasher, which we only used as a drying rack because we prefer to wash by hand. There is also an ice maker in the freezer, a coffee pot, a blender, and a toaster. There are a few pots and pans, as well as grilling utensils, minus tongs. There was enough dish soap and bars of soap in the bathroom, as well as plenty of towels and a few trash bags and rolls of toilet paper. We did bring all of this because we were not sure what would be provided. There is a broom, but no dust pan which I did see in another review. We brought our own but ended up not needing it.

Several other reviews mentioned how horrible the drive to the cabin was. The road is steep and is mostly gravel, but it was not at all rough. It is narrow in most parts, so it can be difficult to pass another vehicle, which we only had to do once in our whole week there. We made it up fine in my sedan, so no 4 wheel drive needed. There was a sketchy looking bridge we did have to cross at the bottom of the hill, but the road was not nearly as bad as I had anticipated. The cleaning crew could have done a better job. I understand that you're in the mountains and there will be dirt, but some of the furniture had dust caked on it like it had not been cleaned in months. There were old cobwebs and dead bugs in most of the window sills, and we found a cell phone and a toy in the pull out couch, which leads me to believe they don't wash all of the sheets if they aren't pulled off the bed. It was not enough to complain to management, so I cannot comment on their customer service in that aspect. I would recommend bringing some kind of fan if you plan to stay downstairs. There was no ceiling fan and while there is ac, it was still hot. Also know that there is no WiFi, which was not a problem for us.

We also noticed that there was new siding on the screened porch, and trash scattered down the hill at the cabin next door. We ran into the cleaning crew one morning and she told us that there was a bear that lived down the hill and took a bag of trash from them the day before and ran off with it. From the picture it looked to be a good size, and she informed us it was the reason there was new siding on our cabin. Evidently it kept tearing the screen and had to board it up, so make sure you are careful about trash and food that is left out. All in all we enjoyed our stay and we will be booking this cabin again for our next trip!

354 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time. Loved the cabin. It was cleaned and well stocked. Staff was awesome and very helpful. Checking in and out was so easy. Cabin was close to everything but area was quiet and comfortable. Very nice. I highly recommend this cabin. Will book again soon. Thank you for everything

355 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin. Very clean and great amenities. Easy to get to. My son gets car sick if we stay too far away from the parkway and this cabin was perfect.

356 of 1154 Guest Review

Guest Rating: 7.9
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only reason we chose a 0 on the staff is because we didn't actually see or talk to anyone.

357 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

358 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the fourth year we rented a cabin from Cabins usa, and the second time that we stayed at Bluebaery Hill. We really enjoy this cabin. It's very peaceful and relaxing.

359 of 1154 Guest Review

Guest Rating: 9.4
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Fantastic overall. The pinball machine and arcade game didn't work, but the pool table is all we really cared about using anyway.

360 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The windows and window seals need to be clean they had dead bugs in them. Other than that the cabin was perfect loved every minute of it.
Thanks
McNabb family

361 of 1154 Guest Review

Guest Rating: 9.0
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very very clean. It was very spacious and met all of our needs away from home. The internet and WiFi service could have been better. The reception and signal was very poor. The bottom part of the cabin was excellent very good ventilation and very cool. The top part of the cabin stayed kinda stuffy. The ventilation wasn’t quite as up to par as the bottom.

362 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
This cabin has many great qualities and we enjoyed staying there. We especially appreciated the pool which kept all of the children entertained during free times. I rated comfort lower because there were a few significant problems while we were there. The upstairs air conditioner did not cool properly (was 80 degrees with thermostat set on 71) and it took 48 hours to get it corrected. Two different maintenance people had to come out to work on it before it was corrected. The problem with the air conditioner also caused a ceiling leak in the bathroom beneath the air conditioning drip pan (bedroom 6). Additionally, one of the toilets leaked (bedroom 5), and two different technicians also came out to work on it before it was finally repaired. During this time the couple sleeping in that bedroom was not able to use that toilet. In between the two technicians, the toilet leaked down through the flooring into the gathering room, which resulted in our need to clean and disinfect the couch and floor--which we did. The technician who finally repaired the toilet said that it has a hairline crack in it that caused the leak. He used glue, etc., to give it a temporary fix, but our guess is that the toilet should be replaced.

I would also like to mention that the bed mattress in bedroom five needs to be replaced. It sinks in significantly on both sides, and is visibly noticeable when you walk in the room--so it is not a minor mattress problem. This affected the quality of rest for the couple who was assigned that bedroom.

A smaller issue is that much of the kitchen cookware (pots and pans) needs to be replaced due to peeling of the coatings on skillets and pots. It is not safe to use cookware which has peeling coatings. Therefore, we were limited in what we felt comfortable using.

Despite these issues, we still enjoyed staying in the cabin. I would also like to affirm that the people who came out to work on the problems were polite, and tried hard to make things right. I felt that they were working hard, and probably had a lot of people to attend to.

I hope that my feedback is helpful. Thank you.

363 of 1154 Guest Review

Guest Rating: 9.7
Stayed on 06/20/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Moonshadow is one of the most special cabins I've ever seen. The owners have clearly taken time to make it unique and comfortable. Everything worked perfectly- hot tub was great, wifi was fast, and the bed actually slept fairly well. Would definitely return to Moonshadow!

364 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin. Probably the nicest we have ever vacationed in.

365 of 1154 Guest Review

Guest Rating: 9.9
Stayed on 06/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean. The bed a little hard but ok. We didn’t use the Hot Tub because it was a short stay. Was a little hard to locate with instructions but otherwise would recommend.

366 of 1154 Guest Review

Guest Rating: 9.6
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is exactly as described however we had a couple of issues that Cabins USA immediately made right. The hot tub went out and there was a plumbing issue so they moved us to an upgraded cabin. The staff that I spoke with were great and assisted us in a prompt manner and with this excellent service I will continue to use them again!! This cabin was beautiful and very secluded.

367 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything it was represented to be. The view was breathtaking and serene, the location was ideal. Our family age range was 9 - 72 years and each of us felt our needs and desires were met. The express check-in and checkout processes were easy and convenient. Guest services were available and very responsive. I will definitely recommend Cabins USA properties to others visiting the area.

368 of 1154 Guest Review

Guest Rating: 8.6
Stayed on 06/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We rented this cabin because of its size. The cabin is nice however parking was terrible. It’s a 5 bedroom home, we had 3 vehicles. The people in the other cabin next door had 2 vehicles. It was a nightmare to get parked. I wouldn’t rent this again due to that issue. We were very upset

369 of 1154 Guest Review

Guest Rating: 8.2
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The cabin was great but there was some issues.We got there and the lower hot tub had not been cleaned but they took care of it if the you took showers in the top 2 bedrooms the drains didn’t Drain fast enough and water would run out of the bottom bedroom in the bathroom ceiling and ran out of the light fixture and was dripping out into the toilet.There was no land line or didn’t have real good cell phone service.All In we had a great time it could just us some improvements.

370 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was perfect! Staff was great to deal with checking in and out cabin was very clean and comfortable. We had a awesome vacation there and will be back.

371 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/18/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Clean cabin, great location, will consider staying there again.

372 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

373 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

374 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

375 of 1154 Guest Review

Guest Rating: 9.5
Stayed on 06/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin is really nice and in a great location...my only complaint is that the couches need replaced! They are broke down and not comfortable at all. Besides that we had a fantastic time and will be back!!!

376 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was the perfect location for a quick getaway. It was in a excellent location with the nicest neighbors. The house was clean and is exactly what is advertised. We will definitely stay here again.

377 of 1154 Guest Review

Guest Rating: 9.8
Stayed on 06/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great and right by all the main strip exactly what we was looking for this will be the cabin we will be choosing Everytime we return parking is a lil tight especially if the people in the cabin beside you have three cars when we got there it's nothing like what u see in the video every room does have a TV one of the rooms downstairs TV is hung on the wall right beside the bed so to watch it u will have to sit up or lay on your left side and it will look blurry because u laying down trying to watch it only one bathroom had a roll of toilet paper in it so we had to go buy some the cabin was really clean and u can walk to the swimming pool it's a very short distance walk the toliet on the main floor had water running from under it when u use it so we had to put a towel down other than that the cabin is great we loved it one of the best cabin's we ever stayed in if u go on the back deck u will see the beautiful tree house cabin we just wish check-in time could be earlier then some 4pm

378 of 1154 Guest Review

Guest Rating: 10
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was are first time staying with Cabin USA. My family enjoyed are stay. When we first got to the cabin they we still cleaning it. But, they said we could still come in . They were very nice. My family just can't wait for next year. We really enjoyed are stay. Thank you all for making it so easy for the reservation, check-in ,and departure. When you have kids it hard to wait in lines. We really had a GREAT vacation. Thank you all.

379 of 1154 Guest Review

Guest Rating: 8.1
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had no interaction with the staff. Our only complaint is lack of parking space.

380 of 1154 Guest Review

Guest Rating: 9.1
Stayed on 06/17/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Loved the cabin! We had such a good time in the Smokey’s and the cabin made the trip even better! Had everything that we needed and more in it!

381 of 1154 Guest Review

Guest Rating: 8.5
Stayed on 06/22/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
It was a beautiful cabin in a great location if you’re looking for some seclusion but not too far from the attractions. The view of the mountains was blocked by foliage given that we went towards the end of June, the beds were pretty firm, but overall we loved our stay and we were very happy with the cabin. It was very clean when we got there and pretty peaceful. The road to get there is kind of rough in places so a heads up of that would have been nice but my little car made it ok. If you have a low sitting car, it would drag trying to get there. Aside from those few things, I definitely recommend this cabin.

382 of 1154 Guest Review

Guest Rating: 7.8
Stayed on 06/18/2019
Ratings:
Booking: 8
Staff: 5
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

383 of 1154 Guest Review

Guest Rating: 9.3
Stayed on 06/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The water coming out for the tubs had dirt and smelled awful! A couple of mattresses need to be replaced. Water for the hot tub also had an odor. Our refrigerator did not work properly. There needs to be more blankets with that many beds in it. We still enjoyed our stay!