Cabins USA Guest Reviews

My stay was amazing. I'm going to do this every year with you guys. The cabins are so amazing and clean. Great location. I had a wonderful time, loved it.

Everything went well. There was a sign when we walked in that said your pool pass was hanging up in the kitchen but we actually couldn't go to the pool so just a little misleading. Other than that we had a great time. Everything else was great.

It was one of the best times I’ve ever had. Your staff was great in responding to the A/C issue we had. I was very pleased with our stay. I would like to return to this property

Over all it was a good trip but when we got there there was no cable tv. Maint come by and said it could be that the package didn’t include a full cable package. I said ok but could I get a list of channels that are available he said yes but never got at list. One thing I would suggest you change is that the light switch in the stairwell be moved from the bottom of the stairs to the top going down from main floor to game room. You have to go down the stairs to turn on the light, me and my wife both fell going down them cause you couldn’t see well, (big problem). The View was amazing though, I hope we can afford to come back one day.

For my first time I really enjoyed myself. The staff was great and very friendly. But one thing I could mention is when someone is renting out a cabin if someone could spray the cabin down because there were a lot of spider webs. But other than they we had a great time.

I will give it a 10 all the way around we had a great time the staff was great the service was great and we are definitely coming back next year the staff went over and beyond their service to us and I do appreciate that

A great cabin. Although the jacuzzi didn't work (Jets not working and leaked down stairs when it drained) and the theater room needs fixing. The TV remotes controlled nothing but power and volume and I couldn't get the input changed to even use it. Other than that this cabin was awesome.

It's a beautiful place to stay but,the pool table doesn't have enough room to play the frying pans are in bad shape and the ice maker was not working correctly. The grill outside is not what I expected also.need a grill on the deck not in the driveway. It was a little pricey but the extra fees is what made it almost out of reach for us. Great location and privacy is awesome.

This was the first time using Cabins USA. We absolutely loved the location of the cabin and how it away from the main part of the location. It was super clean and cozy. I will definitely be using Cabins USA again for all my future mountain trips!

We loved the house! No complaints!

My family and I really enjoyed this cabin! There were lots of games for the kids to play.

This cabin was beautiful! Great location and close to downtown Gatlinburg.

great cabin, we actually saw a bear crossing the road 100 yards from cabin. Parking could be a problem depending on how many people arrive in separate vehicles.

The air conditioning didn't work for 2 days if our 3 day stay. Cabins USA made it right with me.
Loved the large gas grill. Didn't like not having internet.
Cabin was not up to the standard of cabins I have stayed in at cabins USA before.

Jacuzzi was not working. Pool room lights were out and despite raising a ticket about the lights nobody came to fix them so it was kind of money wasted

Might be helpful to know which parking in for this cabin. The cabin next door didn't want to share. Also cleaning service need to clean floor better other wise cabin was nice .

This cabin was beautiful.. Fabulous views, plenty of room, and everyone loved the game room.. Would definitely stay again and have already been telling everyone I know😊

It was a perfect stay and perfect location to get downtown Pigeon Forge & Gatlinburg. The cabin was beautiful and we all had a blast! We cant wait to return to Tennessee and we will definitely use your cabins again! :)

I loved this cabin! The only complaints i have is there was an odd smell upstairs. Not sure if it was the wood or a plant outside. We bought air freshener and sprayed it, but that only helped for a little bit. Also, the upstairs back door was broken when we arrived and needs to be fixed. You can’t lock it properly, so there was a wooden stick to hold it shut. Other than those two things, I loved this cabin and would definitely stay again!

My family and I decided to do our annual vacation in TN. We searched the web for months trying to find the right cabin for the right price. I came across Cabins USA and it had the perfect cabin for the perfect price. The cabin was very clean. The kitchen was huge and offered all the utensils that we needed for cooking for such a large group of people. The kids loved the indoor pool, game room, and movie theater. The hot tub was great along with the view of the mountains. The bbq grills were perfect for our day of grilling. The bedrooms were huge! The cabin was also about 15 min away from downtown Gatlinburg. We did not have any encounters with bears until the last day when we put the trash out lol. This was an awesome vacation and a great place to stay! I would choose Cabins USA again.

Had the best time ever, relaxing. the only drawback was the bugs, need something to run the bugs off. Would go back again.

The good: the Cabin was beautiful. Very spacious, lots of room. The kitchen was well stocked with cookware. We were concerned about that because most people do not plan to cook very much when they vacation but we had planned to eat every meal there. There was plenty of pots and pans and utensils for us to cook meals for our large group. The pantry in the kitchen was very spacious. The game room was a blast! We spent a lot of time in there playing pool and the arcade games. The theater was lots of fun as well. We enjoyed the view off the deck and spent a lot of time out there visiting. We had plenty of linens.

The bad: the night we arrived the upstairs condenser leaked into one of the bedrooms, through the floor and into the entry way below. Thankfully our family owns and operates a heating and air business and we took care of the issue ourselves. I notifies the office the next day. In that same room the condenser was very loud, making it difficult to sleep. The upstairs was either freezing or hot, we could not get it the be a comfortable temperature. The oven makes a loud whining noise when it’s on. There are very few kid friendly movies in the movie room. Two of the pool sticks were broken when we arrived. We taped the tips so that they would stay on. Also, there was no pool chalk, we went out and purchased some. Several of the doors don’t lock. The upstairs bathroom that also opens into the hall, that door doesn’t lock. The bedroom off of the movie room doesn’t lock.

I’m not sure if we would book this cabin again as we are a growing family and we filled every bed.

Our stay was great. The cabin was very nice and quiet.
The only complaints we have is the road to the cabin is very rough. It's a good thing that we decided not to bring our mustang because we probably would not have made it up the road.

The second complaint that we have is check out is supposed to be at 11:00 am however the cleaning lady showed up at 10:25 am and set out in her vehicle until we left the cabin. This made us feel very rushed to leave. We wasn't sure who she even was at first until my brother-in-law asked the lady if there was something we could help her with.

Other then these two complaints we will definitely be staying with you all again soon. Also, when we make reservations we will be calling to make sure where the cabin is located and how the road is.

Many blessings,
William Robinson

We were very pleased with everything Beary Dashing had to offer! Only thing I would recommend is replacing the mattress on the pull out couch it’s very wore out! Other than that we loved our stay & would definitely recommend to others and will continue using Cabins USA.

The property is good with all the amenities one need during there visit. But, we have seen cockroaches in the kitchen and few dead ones in Jacuuzi. Other then cockroaches the cabin was pretty good.

great location and lot of space. close to everything and decent locals. the only thing i have concerns with this cabin is 1. the grill, dirty and very old. 2. the check in email that they gave me said that we would have access to a resort pool and i just need to pick up the pool access by their office. that wasnt the case. lady told me that the access was at the house and we never found it. that lady in the office kinda have an attitude when im trying to explain to her whats going on. the after hours crew however, was very friendly and helpful. they immediately catered to our concerns. overall id give it an 80% rating out of a 100%. if it wasnt for the inconvenience about the grill and the lady with attitude, it would be 100%.

Let me start by saying we loved our cabin, had a great time, and would stay there again. With that said, just a few things folks need to know when they stay here. As far as bathroom supplies, be sure and bring your own shampoo, conditioner and blow dryer. None of that is included. We got to our cabin late and had to make an early morning walmart run. Also when we checked in we were not automatically given the WiFi password, so make sure you have it when you get your check in information. The hot tub on the front porch was nice but not all the jets worked and they were not real powerful. Also we never got our towels changed out for clean ones. I am guessing we were supposed to call and request towel service but we did not know that. Everything else was wonderful and the cabin is so cute and love the off the beaten path location.

Everything with Cabins USA was great. The only downfalls we had with the cabin was the “grill” is nonfunctional because it’s slanted at an angle, the ceiling leaked into the downstairs bedroom which we reported, and the quality of kitchenware for cooking wasn’t the best for larger parties. Even with those things, we would definitely book this cabin again in the future.

We had a group of 12 people. Everything was nice and neat and all appliances worked. We grilled out and use the stove. The pots and pans provided was enough. We did have to buy more paper towels, only 2 rolls were provided. We also had to clean the grill off before use. Which was fine because we were going to wipe it off anyway. All and all, we had a great experience. It was close to the tanger outlet, roller coasters and a lot of restaurants. The theater room was amazing with the surround sound system. Flat screen tvs were nice and easy to log in to Netflix. The hot tub had lights on it and the pool was nice and clean. I would definitely book this cabin again!! We will be back!!

Cabin was clean on the inside with lots of space for entertainment. Outside was not well maintained with bushes looking more like trees and kudzu taking over everything. Decks/Porches not well maintained and no view as shown in pictures, just looking at kudzu is not mountain view. River across street was nice but to no fault of Cabin USA I would not recommend going to it. From 2 p.m. to 8 or 9 p.m. very hard to get to the cabin because of roads are blocked with people parking on side of road to swim. Trash every where and broken glass in and around river. Trash in bushes outside of Cabin seems to be an issue of Cabin USA. Battery in keypad lock died on 3rd day of visit with us needing to get in and out but had to wait 2 hours after two phone calls to customer service asking for assistance. The service guy who came was very nice and apologetic. He even put an outside lock with hard key stored inside just in case it happened again. I would recommend having two entrance locks to the cabin. Check in and check out was convenient and easy but until yard is maintained don't expect what the photos show.

Perfect for adults all staying in one home with the needs for privacy. The home could use some serious updates, but has everything you could generally need for a half a dozen couples. Short comings of the cabin are: some beds need replaced, needs more blankets, and the refrigerator is too small.

Nice quiet area. After a long day, the burn pit area was nice to relax. Had plenty of dishes and cooking utensils, the stove could use an upgrade. We enjoyed our stay.

This cabin was fabulous. My family enjoyed it Price was

Had a great time Real friendly folks everywhere we went. Can’t wait till we come back

Overall very nice cabin, however it does back up to a pretty busy street. The back deck overlooks a beautiful river and woods, but couldn’t quite get past the sound of cars going by constantly. Inside was nice, very clean, felt like we had a good amount of space. Hot tub was nice, as well as all interior amenities. Only about 15-20 minutes from main part of pigeon forge and about 25 minutes to the main Gatlinburg strip Didn’t realize it was on a main road until after we booked. Would recommend this cabin if you don’t really care about being near a busy road.

Beautiful cabin. Very clean. Looks just like the pictures. Only about five miles from the main road in Pigeon Forge. The only issue is the hot tub quit working the first night.

the view and cabin was awesome. The deck, & hot tub needs replacement. Bed uncomfortable. But overall a good experience.

Started out bad, talking to one of the staff made me very upset... After being moved everything was great

Checked in, paid balance on account, and provided keycode to enter cabin. After reaching cabin, keycode nor any other codes given over the phone worked. Maintenance had to bring a key which took about 1 hour 45 minutes. It was discovered that housecleaning also could not get any keycodes to work and had to use a key. WE SHOULD HAVE BEEN GIVEN A KEY AT CHECK-IN since we arrived early so the kids could enjoy the pool before bedtime. In essence, Sunday night was cut short by failure of your company to get us in the cabin as agreed upon. Although employees were nice and seemed to want to help, your company simply failed to meet it's responsibilities.

This cabin was amazing. The entire family enjoyed it! Cabin was extremely clean and was close to everything!

Everything was amazing. From the cabin to the beautiful view. Can't wait to come back 😊

We had a wonderful stay at the cabin. There were a number of things that could have been better, some under CabinsUSA control and others not. Primary areas of improvement.
1) Sending us generic instructions that don't apply to our rental unit is dumb, in my opinion. How hard is it to have a spreadsheet with any unique instructions required for that specific rental?
a) Having an empty trash can on the front porch when a bear regularly visits the rental and comes on the porch each day is just attracting the bear and inviting clients to put trash there. Any sane management company should remove the trash can and make it clear to guests that trash must be placed in bear proof container at top of hill. A posting by owner in kitchen did indicate that but it took us a bit to understand since it conflicted with email we received.
b) I didn't at all mind that a bear was in the area, but would have appreciated knowing in advance how actively the bear visited front porch of this particular rental. Yes, you provided generic bear information in the packet, but that didn't create the level of vigilance that was warranted. The neighbor informed us and unnecessarily frightened our wives.
2) Beds sagged in the middle and creaked some. They were adequate for a good night sleep, but certainly not the best aspect of our stay.
3) The single lane to the cabin was a bit more treacherous than expected. Nothing you can control, but may have us look at other options in the future.
4) The unit had been painted before our arrival, and while mostly dissipated, it still smelled some the first day we were there. Likely related, there was no WiFi when we arrived. I managed to find router on my own and plug it in to resolve.

We had a Amazing time the cabin was beautiful and staff customer service was priceless !!!going back in September and I will be booking with CabinsUSA!!! ⭐️⭐️⭐️⭐️⭐️

The cabin was beautiful but kinda outdated! The view was okay.

The only problem we had was that the directions in our check in packet were not accurate, and Google maps could not find the location as it is not a Wears Valley address. Other than that, it was an awesome experience and we will certainly use your services again in the future.

Water pressure could be better and the view from up stairs has trees blocking the amazing view that the cabin has. Over all it was a great stay. Hot tub is very private. Would diffently stay there again and it's a very romantic honeymoon/retreat.

We had such a great time at this cabin, the game room was amazing. we will definitely be back again. Thanks!

Parking was difficult due to the cabins next door having way to many cars parked which encroached on our reserved parking. Made first day tough. The AC needs to be assisted by having a fan located in stairs that will help pull cool air out of fist floor up to seconds. Shades on windows would also help because the temp never got below 77 degrees upstairs during the day.

Great location had alot of fun and hated to leave. We should have stayed longer.

Very pleased with my experience. Very easy to book the cabin, instructions were simple to follow and check-out was a breeze. Appreciated the e-mails from Cabins USA from the beginning to the end. Thanks for helping make my family's vacation a success!

Need more blankets and pillows in the cabin . Jacuzzi. Needed a little work . Jets not very strong .everything else was very good

Kicked Back Creekside was wonderful! Clean, big enough for a family, full kitchen, hot tub, game room. We had a great time and would definitely stay here again!

We had a pleasant experience! The cabin was exactly what we needed.

Southern Style was a great cabin for our family vacation.
The location is further than I usually like. It’s a good
15-20 minutes from the strip. There is no running back and forth from town. Housekeeping was not the best. Lots of dust and bath towels were folded but just thrown onto the shelves. However, none of that kept us from having a great time and enjoying our stay.

The cabin was great. The whole process was very quick and easy. While we were there a tree fell across the drive way, someone came within 30 minutes and removed it. Excellent customer service!!

We absolutely loved staying in Whispering Pond .. clean nicely decorated well stocked perfect location ❤️
Thanks for helping us to have a great vacation!!

My family had a wonderful stay last week. We saw bears for 2 days totally 7 bears total, 3 of them were cubs. It was a great experience especially for the kids to see. The only problem we had with the cabin was the air conditioner. We would set the unit to 72 and it would reset itself to 75-76. The first 24 hours it was 83 degrees. We had to keep an eye on the temp for it to be comfortable. The unit was on WiFi so not sure if it was being messed with by someone. It would automatically set itself. Other than the unit it was wonderful.

Enjoyed our stay. Also seen a bear outside our cabin.

This was our second time staying at Bar None. Cabin was clean. Nice quiet and secluded area. Loved that it had Wifi.

Absolutely romantic place! Couple of things to note; parking/directions were hard to follow/sketchy. Bedroom could really use dressers and the jacuzzi tube needed cleaned/ran with the cleaner through the jets. The couch bed is not suitable for guests. Really close to town though.

Upon arrival the cabin was very hot Inside and the refrigerator was not cold. I called the office to let them know and was told they would have someone come out. (This was at 4pm) I also realized that the TV for the movie room did not exist. The maintenance man did not get there until 9-930pm. He did fix the air conditioning and refrigerator but had to wait for another guy to bring a new TV. The work was done around 11 PM. The maintenance guys were great and the ladies who took the call were also great. The cabin was Awesome. The view was spectacular! We will be coming back.

We had a great stay ,no problems at all. Always stay with Cabins USA.Will be back soon. Thank you for a Great Stay,Donald

The chalet was easy to find, though the steep narrow road up to it was a challenge when we encountered a car coming down as we were going up. Fortunately for us, the other car backed up to a place where we could pass by. The mattress on the king sized bed was not very comfortable. The lights in the bathroom were constantly flickering off, apparently in the light switch, and the light in the bathtub must have burned out. I baked in the oven and discovered there weren't any hot pads in the kitchen. I bought one at the dollar store and left it for the next guest. The chalet has a nice large deck with comfortable chairs. We enjoyed sitting outside and taking in the view. A table would have been nice so we could eat outside when we grilled. The rest of the house was very comfortable.

Great cabin and location. The only complaint I have is the bed in the main area bedroom. Needs a new mattress terribly but everything else was great.

The pros
The cabin was in a good location. Pigeon Forge is 10 mins from the cabin. The cabin was beautiful and spacious. We seen a bear and several turkeys during our stay.
The cons
Lock has been broke since early May, it was still broke when we left 1st of June. We had to wait like an hour for maintenance to bring a key just like the 2 previous guest. Cabins USA should let their guest know before arrival the lock is broke to swing by the office to pick a key up. After a long drive no one wants to stand out in the heat waiting on a key.
Living room TV didn’t work. 2nd floor toilet handle needs holding down to flush. Windows need cleaning. No hangers in the cabin. Can opener didn’t work. Cabin rental fee is to much to have this many issues.

Timber Lodge is a beautiful cabin. We really enjoyed sitting on the back deck and enjoying the cool breeze. The furniture in the sitting area was a little worn but we didn’t do much sitting on it anyway, so it wasn’t a problem. The only problem we had was we had ants in one of the bottom floor bedrooms, but the staff immediately took care of them. We Loved It!!! I would definitely recommend this cabin. Cabins USA rocks!!!

We had an awesome time! The cabin was amazing and so was the nature that surrounded us! We had several visitors bless us during our visit: woodpeckers, racoons and we saw a black bear strolling down the road as we were getting ready to leave! The accommodations for the price were outstanding and we enjoyed the peace and quiet of the mornings sipping our coffee listening to nature. We definitely will return and book with you again! Thank you for a wonderful experience during our vacation!

For the most part, the cabin was fine. There was no place to park, not even room to get the car off the road. The inside was cute and cozy and well laid out. We found everything we needed, and the location so close to the Parkway was great. Our only problem was the bed, which was just plain awful. The mattress was squishy and very uncomfortable, the sheets didn’t fit it and kept coming off, and we never got a good nights sleep on it.

We have used Cabins USA before, and we like them very well and will go back to them, but I doubt it will be to this cabin.

The cabin was amazing plus we were close to all the shops & arcades!!!! It was a blast & my family will definitely be back thanks for the excellent service guys!!!

This was our first time booking a cabin and we loved it. Our cabin was amazing. The kids had plenty of room and we loved the fact that we never ran out of hot water no matter how many people were showering. We had four bathrooms and with six teenagers someone was always in the shower. The kids loved the game room and the hot tub. We would definitely stay here again.

We weren't given a WiFi code for this cabin.

ENJOYED MY STAY!!!! I CAN'T WAIT TO RETURN😊

My family and I loved it! Very clean and nice. We will definitely be back!

Overall I was very happy with the accommodation. I paid for the cabin myself as a "Thank You" to family and friends who have helped my family over the past year. I was pleasantly surprised the pool room had a door with a combination lock as well. With a quick call to the reservation desk I was given the combination. This is incredible with families with children for safety purposes. I did the express check-in which was a breeze. The address was sent within 24 hours and easily sent out to the rest of the people in my party. My only negative on cleanliness standards is there was dog poop on one of the balconies and a few of the pillows were stained. There were many wasp nests on the underside of balconies as well. Something was wrong with the dishwasher as well.. I don't believe it operated properly if at all. Luckily we don't mind washing dishes and I didn't feel this was too much of an inconvenience. I also found where the 4th futon which had broken was disposed of right behind the house. For being an 8 bedroom cabin parking wasn't that great either. It appears in the near future they will be a cabin built next door as well as two additional on the other side. Yes, as other reviews say, the tables are massive and they take up a good chunk on the kitchen. We rearranged them to benefit our needs. The theater room is a great thing to have but we really didn't use it. Granted, we only stayed for 2 days. There were TV's in all bedrooms, the game room, living room and media room; so no worries on entertainment. The closest store is about 7 minutes away which wasn't terrible. There are more than enough attractions close to keep guests busy while staying here. The roads getting to the cabin are curvy and very "country". Overall, we had a great weekend and this is the perfect cabin for people who all may not know each other since there are 3 separate floors with bedrooms. We didn't experience hot water issues. My only recommendation is to turn the hot tub on as soon you arrive to make sure it is hot when you want to use it later that night.

The only reason I gave a lower score on cleanliness is because in almost every bathroom there were bugs of some sort beetles, centipede,etc. And I gave a lower score for location because you have to drive forever on the back roads to get to the cabin from the main strip I would of liked to of been a little closer I got lost coming out several times. I also wasn't aware that their was no wifi so I couldn't upload and of my pictures but it was fine it ended up being more relaxing without my phone going off every second so I was fine with it lol! Other than those things everything was amazing and we are looking forward to possibly renting the same cabin for a full week next year!

The WiFi wouldn’t work half the time and the beds were a little bit uncomfortable but other than that we enjoyed our stay!!!

This was our first time staying in a cabin and we had a wonderful time! The cabin was so quaint and cozy! The perfect privacy me and husband needed!

Everything was great except the Jets in the jacuzzi do not work. Super clean and really nice staff at check in. Directions were a little bit confusing, need to mention that there is a sign in front of the turn that says "apple bottom valley" and that it is on the right and not the left, had to get help to find it but wasn't a huge issue.

The kitchen didn't have enough pans for cooking so we had to improve and cook most things in the same pan.

The cabin was beautiful and exceeded my expectations. I wish the pool would have been opened on Memorial Day weekend but other than that my family was very pleased with our stay.

Great place to stay and get away. Will continue to use Cabins USA.
Thanks again!!!

Originally I had decided to leave a bad review because of some of the issues our family had upon arriving. I gave CABINS USA the chance to fix the issues and they did! The pull out couch bed was fixed while we were there. I saw it fixed and replaced with my own eyes. The only downside is this Cabin is listed as having a scenic Mountain View and it does not. It may possibly in the fall but definitely not in May when we stayed. I was upset by this but I do feel that the customer service made up for it. It is a beautiful and spacious cabin! It was clean and had everything! Parking here is a little tricky at an incline. If you are not use to parking on inclines this may not be for you.

We loved the property. We can’t wait to come back!!

I would just like to say that this was one of the cleanest and we'll decorated cabins with all the amenities you could need to have a wonderful time. We stay with Cabins USA every time we come to Tennessee and are very pleased with the service we receive. Bear Paw Chalet is a real gem that allows you to be able to sit on the deck and relax looking at the river, but also let's you be close by to all the attractions Pigeon Forge has to offer. We were very pleased!

OMG!!! This cabin was by far the best, the distance was perfect not to far from everything it’s like 15 mins from the office. The view was amazing, very peaceful as well. I wish we could’ve stayed a little longer but had to get back to reality (work) 😂. I most definitely recommend Love without End. Staff was also friendly. If it’s your 1st time pigeon Forge are for the kids fun rand gatlinburg is for adults fun 🍹. Hope this helps

My fiancé and I really enjoyed our vacation at the Merry Weather. We are planning our next trip soon!!!!

We all enjoyed staying at "Moonshine Manor". Perfect location. Will be returning again for another great vacation!

My hubby and i really enjoyed our stay! The late check in process was very simple. Check out was simple. The staff was very friendly! And the property was clean. We will definitely use Cabins USA again!! Thanks

We frequently visit Pigeon Forge and stay with Cabins USA. Wonderland was a welcoming cabin for the family. It offered a loft with a tv for the kids in which they loved, a privacy fence for the hot tub, and beautiful views of the mountains. We will book with Cabins USA each time we visit Pigeon Forge.

We loved our stay at Hideaway Heart. It was the perfect cabin for us. We were in a resort which offered a pool and our cabin still offered some privacy with the hot tub. We had a tiny issue with our hot tube draining on us due to a part messing up. But Cabin USA sent someone out and repaired it and we had a hot hot tub before the afternoon. They were great and we will stay there again.

We had a wonderful time. We will be coming back again.

Not enough bathroom tissue or paper towels. We ran out in two days !!!
Other than that, everything was great !!!

Our stay was great we only had problems with the alarm flashing trouble and randomly beeping at night and sometimes during the day. There were several bugs (spiders and roaches) that we had to kill.
Also just wanted to let someone know that the trees out front need trimmed because limbs are on the power lines leading to the house and when it storms or is very windy the power flickers.
But for the value and the relaxation would rent it again.
Thanks for the stay,
Rhonda Litherland

Our overall stay at paws a while was decent. The main level was extremely how throughout the day it was about 78 degrees in side with the thermostat set to 69.It was really close to the main pkwy which was a plus.

It was a beautiful cabin everything about it was awesome hope to be able to stay here again on our next visit to the mountains

Had a great time. Even better than the pictures show. Decks were awesome, pool awesome, kitchen awesome, media room awesome( door needs to be fixed), so clean.

My family and I have been renting cabins in the Smokies for around 20 years. It is something that keeps us coming back there for mini vacations. The cabin itself was adorable. The rooms were well kept, spacious, and decorated very nicely. We loved the location. Not too far from town, but just far enough away to have some privacy. The rear deck was very nice and private, great for taking pictures of our family! Checking in & out was very easy, quick, and stress free.
Now the cons. The range in the kitchen has a loose handle, and when closing it will slam hard. We assumed there would be at least a trial size laundry detergent, but there was none provided, so make sure you bring your own. We booked this cabin based on the amenities it offered for the price. It had a dart board, pool table, arcade, and a hot tub. These are the things my children were thrilled about! Within the first 10 minutes of arrival, my kids raced up the steps to the "game room". It didn't take long to realize it wasn't as great as it was meant to be. The dart board had some broken darts, and the score board is broken. The arcade is sitting in the corner of the loft, and is impossible to play if someone else is playing pool (you will be in their way).
The pool table was the most disappointing in the game room. It is crammed in the loft in between the arcade machine, stools, and a dart board play area. If you want to play, you will only have 1 side and 1 corner that allows enough room for the pool stick to make shots. There's even a window on one end that could possible get broken if you aren't careful. Finally, THE HOT TUB.... my husband and I could not wait to relax and unwind from our trip in the hot tub. When we uncovered it, we noticed a weird smell, but thought it was because it had been sitting covered and unused for awhile. After we got in, we noticed the skimmer had wads of brown slime on it, the chemical bobber had brown stains and slime on it, and there was a dark brown water line all around the tub. We got a towel and wiped it, but that made it worse. The brown mixed in with the water and made the water greenish/brown. The bobber had chemicals in it, but they looked old, brownish and dry cracked, and the jets aren't very strong (maybe because the tub is older). Needless to say, we got zero use out of a hot tub that we paid to use for 2 nights.
In closing, the cabin itself is very nice and clean. The beds slept like a dream, but we picked this cabin because of the amenities that we were excited to use, and none of those options were worthwhile. We DID NOT contact administration because our paperwork that we received at check-in said that we could not get reimbursed for anything we found not up to standard. So, would we recommend this cabin? Only if you are looking for a comfortable place to sleep and eat.
*Also, it was advertised to have a speaker system compatible to Ipod, but we NEVER found it. :( Another thing we were looking forward to that we did not get to use. :( :(

The cabin was beautiful and comfortable.

Everything was great, the only thing is I wish there was a second bathroom

Good location, but hard to get in and out of the driveway. Nicely secluded and mostly private. Everything that wasn’t used, or touched, often was very dusty. Cabins USA process was great though.

The only issue we had is the bed on the sofa felt like you were lying on bars and the big bed wasn't the best either they both have made my back hurt.

This was our second time staying in a cabin with USA cabins. We had a wonderful experience both times! We absolutely love the cabins. Clean, comfortable, close to everything yet feels very private. I wish I could stay much longer.

We loved the location and the cabin was small but comfortable and the view was amazing. The drive was short to town but secluded and at the end of the long lane ( it has curves- as you are in the mountains and expected). Loved that it was the last house and that made it more private. Had a little nice hot tub. The only suggestions I would make would be to add WIFI- I do respect the ability to detach from the craziness but we did want to find out more info on several of the activities around the area and when we called it referred us to the websites. So while we could use our phones it was very slow and hard to search for stuff. Thank you