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Cabins USA Guest Reviews


Overall Rating: 9.39   /   10

1 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/14/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin was awesome! Had an issue with the dishwasher. The only other issue was getting through to someone to tell them about the dishwasher. Everything was fantastic.

2 of 947 Guest Review

Guest Rating: 9.2
Stayed on 04/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 9
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin. We were disturbed by construction they are building more cabins on this road. We also had to wait on the hill while the trucks was unloading dirt. Overall cabin, amenities and space was wonderful. Will stay again hopefully when construction is over.

3 of 947 Guest Review

Guest Rating: 10
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

4 of 947 Guest Review

Guest Rating: 9.2
Stayed on 04/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful and was enough space for my family. Check in and out went perfectly. We couldn't locate a broom and dust pan to be able to sweep or mop and most cabins I have stayed have them. There are a few problems with the carpet in the room with the bunk beds and the furniture in the tv room doesn't quite match what was pictured. I would suggest having some kind of seating at the pool. Other than that, I have provided the info for this cabin to several inquiring people and I would recommend using Cabins USA.

5 of 947 Guest Review

Guest Rating: 10
Stayed on 04/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love Cabins USA! We enjoyed another great cabin of yours, A Bear’s View. We will continue booking all of our Gatlinburg and surrounding areas stays with you. Thanks again!

6 of 947 Guest Review

Guest Rating: 10
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay! There was a beautiful peacock that hung around the property all weekend while we were there which made it more exciting since everything is shut down due to covid 19.

7 of 947 Guest Review

Guest Rating: 9.0
Stayed on 04/16/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

8 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/17/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
This is the best cabin in the mountains hands down . Whoever owns this cabin deserves a reward . The best view , the most cleanest, stock with everything

9 of 947 Guest Review

Guest Rating: 10
Stayed on 04/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have been booking cabins for the past 6 years and as a group we all said this was by far the BEST cabin. The amount of space and the amenities in the home are amazing. The pictures don't even show that the garage is actually a full on bar and game room, which is where we spent a majority of our time. The weather was beautiful, so we also spent a good amount of time outside playing games in the driveway as well. This truly is a one of a kind cabin and we could not have asked for a better weekend!

10 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

11 of 947 Guest Review

Guest Rating: 7.9
Stayed on 04/15/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 9
Check Out: 8
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
It was a very nice cabin, my biggest issue was the theater room seating was not very comfortable and ran down, but other then that it was very nice.

12 of 947 Guest Review

Guest Rating: 9.1
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a nice stay I must say only problem was in bed room where hot tub is down stairs room had water falling when you ran hot tub❗️

13 of 947 Guest Review

Guest Rating: 9.2
Stayed on 04/16/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Let me first begin by saying that the cabin was beautiful! Everything was clean and worked as it should. We only had to call for maintenance once because the hot tub was 109 degrees, and should only be at 104. He came out and had it good to go in just a few minutes. We loved the game room and theater room. Due to COVID-19 everything was closed in town, even the national park, but we brought our groceries with us and grilled out every night. It was wonderful! We saw a few wild turkeys as well. :) Now for the improvements... the staff was not very friendly during the check in process. She was very rude and not knowledgeable of any questions we had. I was also not able to do express check in because we had to change our card information at the last minute. You have to change your card information 48 hours before check in and there’s a whole process to do so. It would be nice if this process was a bit easier, especially with social distancing at this point in time. Aside from that, the stay was amazing and we cannot wait time come back! Oh, and the location was great! Close enough to the main road for a quick run to the grocery store, but far enough away where you get some peace and quiet!

14 of 947 Guest Review

Guest Rating: 8.9
Stayed on 04/18/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had to move cabins and this one was further from town then we really wanted to be. The cabin was very nice but not too clean. Recliner has food on it, air soft bullets in floor, bugs in window seals. The pot and pans made our food smell and taste burnt. The cabin had well water and the driveway could use a little work.

15 of 947 Guest Review

Guest Rating: 10
Stayed on 04/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and the biew

16 of 947 Guest Review

Guest Rating: 7.3
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 7
Would Recommend Property: 8

17 of 947 Guest Review

Guest Rating: 9.8
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin first time every seen a bear at the door but over all it’s a nice place to stay

18 of 947 Guest Review

Guest Rating: 10
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I highly recommend this place everything was perfect!!

19 of 947 Guest Review

Guest Rating: 7.5
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 2
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My cleaning fee should be returned. I had to clean the surfaces and wash linens upon arrival and just left soiled towels departing. The linen on the beds looked like someone had been sleeping in the bed. The refrigerator was leaking water, but no biggy. Other than that it was a very enjoyable getaway. I would definitely come back.q

20 of 947 Guest Review

Guest Rating: 9.1
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

21 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

22 of 947 Guest Review

Guest Rating: 10
Stayed on 04/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in area cabins many times and Moose Tracks tops the list. This cabin was spotless upon our arrival and exceeded our expectations in how nicely it was stocked. The cabin sits in an area to itself with no other cabins too near, giving us peace and privacy. We will definitely be booking Moose Tracks in the future.

23 of 947 Guest Review

Guest Rating: 7.8
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 6
Check Out: 9
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Share place to enjoy your family

24 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our jacuzzi only worked that day of arrival and could never get warm after that. But over all, it was beautiful and i plan to return in the future!

25 of 947 Guest Review

Guest Rating: 10
Stayed on 04/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

26 of 947 Guest Review

Guest Rating: 10
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was everything I was looking for

27 of 947 Guest Review

Guest Rating: 9.7
Stayed on 04/14/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The pool was still leaking as many other reviews have mentioned. We found the water hose and easily filled it up each day. The property was very clean and it was a lovely location about 15 minutes to town. The surround sound does not work if you have a roku or fire stick. The only real complaint was the sheets on the bed on the main level felt like they were brand new out of the box and never washed. I would recommend to others. It really is a beautiful cabin.

28 of 947 Guest Review

Guest Rating: 10
Stayed on 04/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property was amazing. Beautiful, inside and out. Tons of amenities. Large areas. Very quiet. Gorgeous mountain views. We will plan n booking this cabin whenever we visit the mountains. It has everything a family needs. Lots of room. Highly recommend.

29 of 947 Guest Review

Guest Rating: 8.2
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This cabin has potential to be the best cabin in Gatlinburg. However nothing worked quite right.. pool table was shaky, no sand on the shuffle board table, theater room speakers are blown and took over an hour to get working, and the oven was just the worst. Also the cabin needed a good cleaning, the tub downstairs had standing water and there where ants all over the cabin but really bad on the bar in the game room. There was also a carbon monoxide alarm going off from a low battery that took us over 24 hours to find.. bc it wasnt on the wall it was behind the tv down stairs.. the wifi also didn't work but in fairness we called and they said they would send someone but we never called back after resetting.

30 of 947 Guest Review

Guest Rating: 8.5
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The pool made the stay. That's why we choose this cabin. The kids loved it and I loved the convenience of it. Now here are the pros and cons of the property. Pros : the pool area was nice. The attached full bath is always warm and we loved being able to change and shower out there. This was a nice feature. There is a lock on the entry to the pool for added safety that is great if you have little ones,we appreciated that. The cabin was well stocked with towels and toiletries. The beds were comfortable we all slept well. Cons: The hot tub needs updating, it took 12 hours to reach temp, only one corner is fully functional with jets. The stove takes forever to heat up as do the stove eyes. Some of the kitchen ware ,pans and knives could be replaced. The drawer to the stove comes off track each time you open it. There are only 2 sleeping pillows provided for each bed, even the king...yet an overabundance of throw pillows. If you plan on using the pull out bring your own pillows and blankets. There was gum stuck behind the bed post on the king bed and on the bottom post of the upstairs bed. Which is no ones fault except whoever's put it there. Just gross. Not a great view of anything but does feel very private. Over all we enjoyed our stay. Anyone I spoke with from Cabins USA was extremely helpful and polite!! We have stayed with CU in the past and would again but not at this property.

31 of 947 Guest Review

Guest Rating: 9.0
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The location was great, the stuff at the office was nice. The cabin was nice, it had everything you needed.

32 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really loved this cabin. It was beautiful. However, the pool needs alot of attention with it being well water. There was a day we couldn't use it at all because the water was so bad. Until maintenance came out next day. It just needs to be treated n kept up so it doesn't happen. Wasn't informed it was well water, but didn't have any other problems throughout the cabin. It was fine. No smell & the pressure was fine. Loved all the amenities the cabin offered. We had a great time.

33 of 947 Guest Review

Guest Rating: 9.2
Stayed on 04/18/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Cabin very nice and location was great

34 of 947 Guest Review

Guest Rating: 7.7
Stayed on 04/21/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 3
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Loved the location of this cabin great mountain views..The only things i have to complain about is..The hot tub never got warm till our last day staying there..They were no extra pillow cases for the extra pillows and only a sheet on the down stairs bed witch has springs in your back and no cover on bed..The outside fireplace does not work either i would of loved sitting on the porch at night with it light being its still cool.And we had no batteries in the tv remote.But we still had a good time in sprite of these few problems.

35 of 947 Guest Review

Guest Rating: 10
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love everything but the hot tub didn't work or the jacuzzi tub didn't heat up but overall we love it and ready to book again

37 of 947 Guest Review

Guest Rating: 9.4
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Jacuzzi tub was non functional but other than that it was good place

38 of 947 Guest Review

Guest Rating: 7.8
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 1
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin overall was nice but the internet and satellite were unplugged an hard to access in both rooms. I didn’t want to plug anything up or hook anything up it’s not my job.

39 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin..Will be back again

40 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

41 of 947 Guest Review

Guest Rating: 9.7
Stayed on 04/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Tubs & toilets and kitchen sink looked like the water exploded at some point. Rusty

42 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. The road getting there is a little rough but once your there it’s beautiful. There’s a hot tub and sauna that are great. It’s pretty much private even though there are homes close to each other but with plenty of trees and shrubs that block most of the neighbors views. The home is larger than it looks online with 2 good size bedrooms and a room with a pool table ( we didn’t use but it’s there if you needed extra sleeping space for kids ) the back porch has a swing and the front porch has rockers. Plenty of seating on the upper back porch with a large outdoor table and then a smaller high top table with. 4 chairs. We would stay here again it was lovely. Also pretty much right near the main road in pigeon forge. Very convenient.

43 of 947 Guest Review

Guest Rating: 7.7
Stayed on 04/22/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 5
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Nice property. Not great just ok. Dryer didn't work. Lint trap completely full. Should of been cleaned. Clean out for fireplace completely full. Had to clean out so smoke would escape and not fill cabin. Nice hot tub. Kitchen well equipped.

44 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my 1st time ever in a weekend stay at a Cabin & I am Absolutely so pleased with our stay with Cabin USA! The Almost Paradise Cabin spoke for itself! The layout is Gr8t for a 16 boy Birthday weekend! Plenty of room for 7 people to spread out....not to mention the Theater/Game Room was a hit! We are already looking at booking again. Gr8t friendly staff(Thanks Tina),Clean,Fair Pricing! We will be back!

45 of 947 Guest Review

Guest Rating: 7.7
Stayed on 04/24/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 3
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Let’s get the negatives out of the way, Hot Tub was Filthy. So filthy that we could not even get inside the tub. Reported it and maintenance came out, said he would use a hose to filter it. Well let’s just say there is no way he did . So the nice lovely pictured hot tub was pointless and that sucked . We bought a lot of food for a nice cook out celebrating a birthday, propane was completely out on the grill. Propane was then delivered at 11pm, by that time we purchased a propane tank ourself for $51. Counters were a little dirty not to bad. I was offered a refund of $58 for the hot tub . I was low balled but it’s fine, booking supervisor seemed cordial .

Positives , nice cabin over all as far as features, nice view and comfort level is nice . This is a newer cabin so pretty much did not have any other issues. Overall I would stay again, as long as the large hot tub is cleaned that kind of ruined the night, also if the propane was available . Overall I’ll give it a 7/10 for experience . Nice cabin .

46 of 947 Guest Review

Guest Rating: 9.8
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an overall, wonderful experience.

I had not expected all the attention to detail. There was nothing left for want in this experience.

The cabin was beautiful and clean and literally we didn't have to leave for anything. I recommended it to family while I was still there and plan to return soon with the children so that they can experience being out in the mountains in such a peaceful environment without losing any modern amenities.

I loved this trip.

See you again soon!

47 of 947 Guest Review

Guest Rating: 8.8
Stayed on 04/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 3
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The view was awesome , very clean. The booking process was super easy and staff was very helpful . Highly recommended.

48 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

49 of 947 Guest Review

Guest Rating: 10
Stayed on 04/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

50 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! This was not our original booking however due to an issue with the first cabin the amazing staff at Cabins USA got us taken care of! The cabin was beautiful and I wouldn’t change a thing ! Well stocked kitchen with appliances and beautifully decorated. The rental feels like a home and is welcoming and relaxing . The views are spectacular... simply breathtaking! Our children loved the pool and the moms loved the hot tub too!!! We can’t wait to rent this cabin again in September!! It is well worth every penny... thanks for an amazing getaway!

51 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

52 of 947 Guest Review

Guest Rating: 8.4
Stayed on 04/25/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful and clean. The mattress was warn and had a dip in the middle that made it difficult to get comfortable. The jacuzzi tub also would not heat up so we couldnt use it. Overall a nice stay.

53 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was truly blissful, property and cabin and the amenities were all beautiful and made our experience so peaceful. I will definitely continue to book through this company
I LOVED this cabin

55 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/23/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Never was told that the deposit is for the first night rent! Also they charge alot of different fees we wasn't told about! Was very disappointed because of being charged upexpected charges#

56 of 947 Guest Review

Guest Rating: 10
Stayed on 04/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

57 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I had an amazing experience at your property. First time being in the woods the view was amazing and very relaxing. The check in/out process was effortless. Housekeeping did leave their cleaning supplies and rag on the fireplace, but no big issue. Just removed it. We will definitely be back.

58 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Excellent cabin. We've rented multiple places from Cabins USA in the past, and this one may be our favorite. Very secluded and you can't see any other homes from the back deck, only mountains. Second bed is in an upstairs open loft, but that wasn't an issue for us. Cable TV didn't work in the living room, but they immediately sent a technician out to help that first night. Odds are high that we'll be back to this place.

59 of 947 Guest Review

Guest Rating: 8.9
Stayed on 04/24/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 3
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was nice! Lots to do! Lots of towels!

The floors were disgusting! and the jacuzzi was not in the master bedroom. Which was inconvenient.

Lots of parking and lots of activities.

We would we stay again though.

60 of 947 Guest Review

Guest Rating: 10
Stayed on 04/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was amazing!!!

61 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/23/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin, can’t wait to visit again ! Beautiful view even when it rained we seen the most beautiful rainbow. Only complaint is our fault , cabin was 3 stories and we couldn’t stay still. Our leg muscles were sore by the 2nd day. FYI if your drinking Liqour come stocked because the Liqour stores are much more expensive then normally.

62 of 947 Guest Review

Guest Rating: 9.4
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the experience was great! But only downside I had was the view. It said mountain view but that was not true at all! Plus is didn’t say anywhere in description about being close to other cabins! Biggest downfall, I would stay again due to the location.

63 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cable did not work during our stay. The internet was horrible as well. Other than that the cabin was great!

64 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed spending time away from town with my immediate family. The view was everything! This cabin is perfect for adults and older teens. We enjoyed watching the sunrise each day! There was a different view each morning. CabinsUSA made our check in and out so easy, we never had to see anyone. This made us extremely happy when human contact can be a challenge during this social distancing timeframe.

65 of 947 Guest Review

Guest Rating: 9.8
Stayed on 04/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I had booked a 4 bedroom and the bathroom downstairs had over flooded and we could not use the downstairs bathroom

66 of 947 Guest Review

Guest Rating: 10
Stayed on 04/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay i will be coming back ! Very close to everything, i highly recommend. It was to cold to get in the pool this time but we did get to use hot tub so still awesome!

67 of 947 Guest Review

Guest Rating: 10
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay! It’s one of the best cabins we have had! We had been looking forward to this vacation since December so we definitely still had to come during this time and still had fun even just being in the cabin.

68 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

69 of 947 Guest Review

Guest Rating: 10
Stayed on 04/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stay in Gatlinburg and Pigeon Forge often. It is one of our favorite getaways. This cabin has by far been one of our favorites! Just the right amount of seclusion but still not far from shopping and attractions. We even had a visitor at our back deck every night we were there. We nicknamed him Roland the bear. This cabin is a perfect choice for an anniversary or honeymoon getaway!

70 of 947 Guest Review

Guest Rating: 9.7
Stayed on 04/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabins are close together kind of take away from the mountain experience and grill is small and not enough outside trash can for cabin but overall it’s nice

71 of 947 Guest Review

Guest Rating: 9.4
Stayed on 04/27/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had so much fun the property was so nice and comfortable the view was beautiful mr and my family are coming back again

72 of 947 Guest Review

Guest Rating: 10
Stayed on 04/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

73 of 947 Guest Review

Guest Rating: 8.8
Stayed on 04/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 3
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

74 of 947 Guest Review

Guest Rating: 8.3
Stayed on 04/26/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We loved the actual cabin. Hot tub was very relaxing. Only issue was the construction of a new cabin next door that woke us up each morning with dump trucks and backhoes

75 of 947 Guest Review

Guest Rating: 10
Stayed on 04/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful location and beautiful cabin. Very peaceful. Highly recommend.

76 of 947 Guest Review

Guest Rating: 9.7
Stayed on 04/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We Loved it. Very relaxing and cozy.

77 of 947 Guest Review

Guest Rating: 9.7
Stayed on 04/27/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

78 of 947 Guest Review

Guest Rating: 7.3
Stayed on 04/28/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 5
Comfort: 5
Check Out: 8
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The hot tub wasn’t like the one they have posted on the website and the security system didn’t work

79 of 947 Guest Review

Guest Rating: 8.5
Stayed on 04/27/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

80 of 947 Guest Review

Guest Rating: 9.8
Stayed on 04/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a fabulous trip at your cabin. The oven was difficult to navigate but the person that came out to help was super friendly and did not leave until the problem was resolved. The hot tub smelled slightly of mildew and the internet in the theater room was very limited even with the extender in place. Overall we were highly satisfied with our trip. There was so much to do we never had to leave the cabin. Thank you for a wonderful experience.

81 of 947 Guest Review

Guest Rating: 10
Stayed on 04/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We frequent Sevierville are every year. We have stayed with other rental companies, but Cabins USA has us coming back. Their service is amazing, the cabins are well kept, and they are affordable with tremendous views! That being said, this cabin did not disappoint! The view was breathtaking! We came to get away from civilization and it happened.
My only suggestion is a cage for the trash cans. This is the first cabin that we have ever stayed in that the cans were not secured in a cage. Imagine my surprise when I went to the door to get in the hot tub and a giant black bear was staring at me through the patio door. An amazing yet scary experience. The hot tub cover was off when we arrived and the water was very dirty. After the bear experience and waking up to an open hot tub after the bear sighting, I am certain it wasn't housekeeping neglect. Just a bear looking for a trash can. We kept the trash cans inside for the entire week as this was on day 2 of arriving.
I will most definitely be using Cabins USA again in the future. Thank you for your hospitality!

82 of 947 Guest Review

Guest Rating: 9.8
Stayed on 04/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed in several different cabins located throughout the Pigeon Forge and Gatlinburg area. Absolutely Viewtiful by far is now my favorite. There were a few minor repairs which needed attention. I do intend to book this cabin again next year.

83 of 947 Guest Review

Guest Rating: 10
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife and kids stayed at a fifty mile view cabin this place was awesome the view did not disappoint and the amenities were very nice. The arcade games were fun and the hot tub was really nice especially overlooking all of the city lights at night. Thanks cabins USA and the owner of the cabin for the wonderful experience will definitely book with yall in the future.

84 of 947 Guest Review

Guest Rating: 10
Stayed on 04/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

85 of 947 Guest Review

Guest Rating: 10
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time but, will not be our last time everything was Awesome

86 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was huge and absolutely beautiful!! The kitchen was a little bit lacking when it came to utensils and such, there were no pot holders at all and no soap to hand wash dishes. Other than that we loved this cabin it is super convenient to town and the new grocery store! As always, the fine folks at Cabins USA were wonderful!

87 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

88 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Some of the pictures were misleading. They were from another cabin I believe. Had to call and get the pool door codes. Hot tub lights did not work and it didn’t get very hot. Other than that we loved it.

89 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7

90 of 947 Guest Review

Guest Rating: 9.6
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

91 of 947 Guest Review

Guest Rating: 7.9
Stayed on 05/01/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 6
Check Out: 7
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
I loved the cabin and how big it was. The check in was easy. As far as booking it, it wasn’t hard but I didn’t like how the feees were higher than the nightly stay. Checking out was easy as well but I paid a cleaning fee that was pretty high and then I still had an check out email saying that I needed to clean the cabin. There were not enough towels no paper towels and only two trash bags for 16 people to use. The tvs did not work and the pool table is out dated. The theatre room had paint missing on the walls and for the cabin to be so big and since there were so many fees I expected things to be in order. There were no sheets or extra covers for the pull out bed or anything. The outside was nice , It was roomy and the kids loved the pool and gaming. I would like to visit again but I would also like to see some of these things fixed.

92 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This cabin is very nice, although the description on the website is a little off. There are actually 2 bedrooms. We were also expecting a full size jacuzzi tub, but the jacuzzi was actually a regular sized bath tub with jacuzzi jets in it. Otherwise, this cabin is beautiful. The views are amazing. This is a nice little place for honeymooners. The screened-in porch with rocking chairs & a hot tub was definitely my favorite part of this cabin. It was very relaxing.

93 of 947 Guest Review

Guest Rating: 9.7
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used Cabins USA several times and will continue using them. The cabin was beautiful! We just needed a little get away with our kids and this was the perfect cabin for that. The location was amazing. Still didn’t get to see a bear. Something I’ve watched for every visit. Lol. But love it down there.

94 of 947 Guest Review

Guest Rating: 10
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay everything was nice I will be coming back

95 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Let me start by saying that this is a very beautiful place. The downside is it is so freaking hard to find. My husband, myself and our 2 children were lost for over an hour. Getting someone on the phone is like pulling teeth. I left a message with management about being lost and asking for directions before I ever spoke with an actual person. I never received a call back but luckily the representative helped me. The extra linen was dirty. It had leaves on it and smelled like cigarettes and there was a cigarette lighter that we found under the couch pillows from someone. I sprayed Lysol over it because my kids had to use them. One of the windows was unlocked over the jacuzzi when we got there and wouldn’t lock at all when we tried. So I wasn’t as comfortable as I would have like to have been. Tried to let them know but again no one hardly ever answers so I gave up. Overall the place is great but a few little things can cause problems.

96 of 947 Guest Review

Guest Rating: 10
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For our 10 year anniversary and my birthday, my husband and I decided to rent a cabin. This was the first time ever renting a cabin so we decided to use Cabins USA. Our stay and experience was fabulous. From the booking process to the check out process everything went so smoothly. When we arrived at our cabin was just as promised in the pictures. The cabin was very clean, well stocked with cookware, dishes, towels, etc. Everything was so pretty and updated which made our stay so enjoyable. If you are looking for a cabin, I highly recommend Cabins USA. I promise you will not be disappointed.

97 of 947 Guest Review

Guest Rating: 8.9
Stayed on 04/30/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The only thing we didn't like is having to wait until 4:00 to check in. We got into town at 12 and had to wait 4 hours before we could get in. They should at least let you in by 2.

98 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful stay at southern style. Such a peaceful place. Book now you won’t regret it!

99 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a really nice cabin! Cabin looked just like the pictures on the website. If you are looking for a cabin that is right off the main parkway- this is it! No mountains and flat parking. We will definitely stay again!

100 of 947 Guest Review

Guest Rating: 9.9
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was excellent....the cabin is extremely well taken care of and very clean and comfortable....the location is very close to the main road in pigeon forge..however for my own personal taste it would be a lot better if it were deep in the woods with no neighbors next door but all in all we had a great time

101 of 947 Guest Review

Guest Rating: 8.3
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 6
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

102 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love the location, very relaxing and clean. Great little cabin for a couple. Will book it again

103 of 947 Guest Review

Guest Rating: 10
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family loved the cabin can’t wait to come back

104 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was beyond amazing. We enjoyed our short 2 night stay so much. Pictures on the website does not give the cabin justice. There are many stairs! If your traveling with toddlers consider bringing a baby gate for the steps. There was a few small problems with cleanliness, when we arrived the island in the the kitchen had something all over it that we cleaned up. Also they dont clean under the furniture. Small details! We plan to book this same cabin soon!

105 of 947 Guest Review

Guest Rating: 10
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin for a couples get away with friends or others!

106 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful, clean, had a pretty view, and we loved having the 2 porches and games downstairs.
2 words of advice from a motorcyclist: the road up to the cabins is steep with a sharp turn and gravel bottom so use caution and the driveway to this particular cabin is tricky for parking but doable. Not negatives but rather just for informational purposes to other riders! We lived the cabin and WILL return!

107 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

108 of 947 Guest Review

Guest Rating: 7.7
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 5
Check In: 7
Value: 7
Comfort: 6
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
We got to the cabin right at check in time and the code we were given was incorrect so we had to wait an extra hour to get into our cabin. The cabin was in a nice location but an extra 20/25 min drive to downtown gatlinburg which isn’t bad. We were close to liquor store and grocery store! The cabin itself definitely needs some updating in the mattresses and pillows. I recommend bringing your own pillows! The cabin wasn’t the cleanest. Food splatters on picture frame near kitchen, the ceiling leaked in the kitchen if someone used shower in the gray Paris room on top floor, dishes in the cabinets weren’t cleaned thoroughly, No extra chlorine Tablets for hot tub, kitchen utensils are unorganized. I wasn’t too thrilled with this cabin to be totally honest.

109 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were the first people to stay in this new listing. At first we were upset due to the fact we had no sheets on either bed and no bath towels. This was due to miscommunication with cleaning staff. We were late arrivals so there was no store open to get sheets and towels. The next morning my husband was able to shower and dry off with kitchen wash cloth. I on the other hand had to go to town dirty and purchase new stuff. We spoke with office and they offered to send someone but we had already purchased the stuff needed. Manager called me and apologized and offered to reimburse me but I didn’t have the receipt. Manager made this right with the offer of a discount on next visit. We will definitely rent this one again. Only suggestion to owner is more lighting on steps. Very easy to get to and close to parkway.

110 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

111 of 947 Guest Review

Guest Rating: 10
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We came down for my bachelor party and it was awesome! The cabin was just down the road from the strip and we pre-checked in so we were able to just drive straight to the cabin the day of. Everything was perfect and we had a great time. I really loved everything about this cabin rental company and will be using them again in the future!

112 of 947 Guest Review

Guest Rating: 10
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love, love, loved it!!! I can’t say it enough. The cabin was gorgeous, the views were gorgeous, and everything was so well thought out. We had trouble starting our hot tub, but I called the office and the lady I spoke to was so friendly and told us that sometimes they turn them off when they’re cleaned and she told us how to turn it back on. I wish I remembered her name. It was the perfect weekend getaway! There was only one cabin that was “next” to us, but you didn’t even notice because they thought of that too and had a divider wall. It was just a short drive to town too, and the stores and restaurants were open, but not the attractions or rides. I can’t wait to book through here again when everything is open.

113 of 947 Guest Review

Guest Rating: 10
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

114 of 947 Guest Review

Guest Rating: 10
Stayed on 04/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

115 of 947 Guest Review

Guest Rating: 10
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Didn't know about cabin rentals until i came across cabinsusa. Used to never take vacations being a chronic workaholic. I promise to vacation with you in the future. Cabin USA is definitely what the Doctor ordered.

116 of 947 Guest Review

Guest Rating: 9.5
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the perfect getaway during the Covid quarantine. My family& I really enjoyed our stay and the cabin was very spacious very clean and beautiful. Loved waking up to the beautiful mountain view! Definitely will be booking with u guys again!! The only problem that we encountered during our stay was that we called several times for them to come get our trash because the trash can didn’t have enough space but other than that that would be our only complaint!! Thanks for the great memories that were made and we’ll see u guys in a couple months!!!

117 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

118 of 947 Guest Review

Guest Rating: 8.6
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 0
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5

119 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great! Easy to find and not terribly up hill. We loved being up so high with a fantastic view. Everything was comfortable and cozy. It could have been a little cleaner in the corners, and windows. And we couldn’t get the fireplace to light (wouldn’t have used it anyway) Other than that it was absolutely perfect. We loved having coffee in the morning on the deck. The double chair with the table in the middle was perfect for that. Hot tub was very clean and we enjoyed it every evening. Close to everything you’d want while visiting the area. Will use CabinsUSA again. Thanks

120 of 947 Guest Review

Guest Rating: 10
Stayed on 05/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

121 of 947 Guest Review

Guest Rating: 8.9
Stayed on 05/02/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was perfect. We wanted privacy and that is exactly what we got. We will now do this every year to come! Family and romantic getaway most definitely. Thank you cabinsusa you have found new supporters!

122 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I booked this cabin to get a break from the reality of the Corona virus. I had a trip to Vegas canceled because of the virus, but I still wanted to get away. I figured a cabin with the amenities of its own swimming pool, game room, and hot tub would make life in these times a little easier to bare. The pool was wonderful, as was playing the classic games of Pac-Man, Frogger, Centipede, and many others on the arcade table. The king size bed downstairs was very comfortable. The queen bed upstairs was missing the comforter, not sure if housekeeping just forgot to put it back on after cleaning or what, but after making a phone call to cabinsusa, a blanket was brought and left at the door for us. If you are looking forward to a cabin with a nice hot tub, and that's what is most important to you and your cabin selection, I would not chose this particular cabin. The hot tub is pretty old and even after calling maintenance on the second day, the tub never got warmer than 90 degrees and therefore was not used. The location of this cabin is very nice. It is close to both Pigeon Forge and Gatlinburg. The cabin is up the mountain, which was perfectly fine for this time of year, but a 4X4 would definitely be needed in the winter. The check in and out process was very simple. We were emailed lock codes and directions the day before arrival. Check out is as simple as sending a text. If you are wanting to cook dinner at the cabin, you may want to bring your own skillet(s). The cabin provided 3, but I was only able to use 1 (a very small one) because the other 2 stuck really bad. Other than that, the kitchen itself was stocked with everything I would use at home and have no complaints. Overall, the cabin has many more positives than negatives and I would definitely stay at The Waterlog again. The pool was the deciding factor for me and I was not disappointed. I plan on booking a larger cabin in the future for my extended family and will be using Caninsusa without a doubt.

123 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

124 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved this cabin. My only complaint would be is that the beds weren’t very comfortable and the dishwasher was broken. Other than that it was great. The location was wonderful. I had a beautiful view but still very close to the strip.

125 of 947 Guest Review

Guest Rating: 10
Stayed on 05/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stay with you guys all the time and this was one of the best experience ever thank we will be bk

126 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful location and cabin. The kids had a great time playing in the river. Beds were comfy and the kitchen had everything we needed. Game room was not as pictured and 2 of the 4 games did not work. The bathrooms were clean, but need lots of things replaced. Very slow drain in one shower and other shower one of the doors did not slide open. Not a big deal. Everything else was great. We walked the nature trail close to the cabin and the kids loved it. We will definitely come back.

127 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin itself was amazing and Cabins USA was amazing, as always! I see a lot of reviews on here stating that the drive to the cabin is rough, etc and that the cabin was not clean. We had zero issues with either! The road to the cabin is actually one of the more "tame" mountain roads we have traveled, and the cabin was very clean. The views were absolutely amazing. Our family thoroughly enjoyed the fire pit, grill and the hot tub. Our daughters (7 and 11) both loved the pool table and game table. The beds were comfortable and the decor was so well thought out. The cabin is very spacious and the skylights make it seem even more so. We did get a two little visitors while here.. we saw a flying squirrel and a small bear. The bear walked right up to our fire pit while we were roasting marshmallows! :)The only "downsides" were the following: the downstairs stayed quite a bit cooler than upstairs (but that is to be expected with a two story cabin or home) and I wish there had been a little more kitchen equipment (cooking utensils, basic seasonings, etc.). However, neither of these things were a deal breaker for us; just something to be aware of. Overall, we had an amazing getaway and will definitely be back!

128 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We have a great stay at Rippling Waters. The only thing that could have been better were the beds could have been more comfortable but that is an individual preference so really the only thing is I would have liked to have had extra sheets and blankets of needed. There were no extra blankets anywhere in the property. There were extra pillows but no cases to go on them. And one of the pillow cases in one of the bedrooms looked like it had a mold stain on it and there was nothing to use to change it. All the fees that are charged are a bit much, if you only stay 2 or 3 nights you pay as much or more in fees as you do for the rental. Could a deposit not be refunded? At least one of the fees? Just a thought. We have used cabins USA for years but prices just seem to continue to increase. But we do always enjoy our vacations. Thanks again.

129 of 947 Guest Review

Guest Rating: 8.9
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

130 of 947 Guest Review

Guest Rating: 10
Stayed on 05/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The convenience of the location was superb. Though you could hear traffic, the singing of the birds overrode it. The bed was so comfortable. We will definitely book Bear Hugs II again. It was perfect for just the two of us!

131 of 947 Guest Review

Guest Rating: 8.2
Stayed on 05/02/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 7
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

132 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

133 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I absolutely loved my stay. I’m already starting to plan my next stay.

134 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

135 of 947 Guest Review

Guest Rating: 10
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved every part of it except the hot tub was extreamly dirty with white stuff floating around and caked on sides and smelled...

136 of 947 Guest Review

Guest Rating: 8.8
Stayed on 05/04/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time here. There were a few issues, the cabin's dryer didn't work properly, it took restarting the dryer 3 times for one load to dry. The hot tub didn't have any chlorine tabs in it, so one day of being in it the next day the water was green and cloudy. And there were some spots that were not clean when we arrived, the toilet had a big hair ball in it, there a big balloon on the ceiling from the previous people I am guessing. Overall, I would go back.

137 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is by far the best cabin we have stayed in. loved the game room and the theater was awesome. the only thing about the gameroom we disliked was it had no hot water. The cabin itself was very nice and mostly clean. We did have to wash the dishes before we used them because several was still dirty. I would recommend this cabin to anyone that is looking for a fun time. We loved it and will be returning for another visit.

138 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
our stay at high dive was unbelievable. the cabin was spacious, beautiful, and clean. The staff was amazing to deal with.. The pool was beautiful and clean and the kids enjoyed every minute rain or shine! The view from the cabin was unreal!!! The cabin is extemely private and in a beautiful location. There was one major problem which was not resolved during our entire stay. The Wi-Fi was terrible and we barely had phone connection which was very unsafe. To make a phone call we had to stand in a certain spot on back porch . The TV's did not either work. We had a wonderful.maintenance guy come down but problem was never resolved!
thnx for a most memorable vacation! but plz fix the WiFi!
c katz

139 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

140 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice stay, great wi-fi, only thing we had issues with is the TV in the loft was missing remote brought us one but couldn't get it program right so couldn't use it and the floors down stairs creep really bad you could not be quite if you tried, and the beds where not very comfortable, hot tub was great, didn't have any baking pans for for the oven, but over all nice

141 of 947 Guest Review

Guest Rating: 6.5
Stayed on 05/01/2020
Ratings:
Booking: 7
Staff: 5
Cleanliness: 3
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 3
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Loved the cabin and the view. I was pretty annoyed with the hot tub. Its location outside below the porch is not ideal. There is not a light near the hot tub. There's not a walkway to it. Additionally, it was filthy. This really put a damper on the evenings as that is where we had planned to spend them.

142 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such a great time we wanted to stay longer....the views are beyond amazing....we will be back.

143 of 947 Guest Review

Guest Rating: 8.1
Stayed on 05/03/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7

144 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/06/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great short getaway. Very clean and nice. I took care of everything online and it was simple. My only complaint is that when we arrived I tried calling and never got through so I left a message and never got a return call. Other than that would highly recommend.

145 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything in the cabin itself was great the only downfall is that while in the hot tub, the neighbors are able to see you and even hear your conversations

146 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay , we had an enjoyable weekend. Only recommendtin I could make is provide more pillows for the bed.

147 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I know it says amenities aren't guaranteed but face it, that's how you advertise the cabin and that is what helps the guest choose a property. So, if something you were looking forward to isn't working properly then it can be very disappointing.

148 of 947 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome cabin ‼️

149 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a rental so it won't be perfect it has a great veiw. It's easy to get to if you don't like mountain roads. It needs a hot tub cover and mount. Hard for one perdon to recover. A roof over it would be nice as it rained on us. But over all it's a nice vacation home.

150 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/06/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 6
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

151 of 947 Guest Review

Guest Rating: 10
Stayed on 04/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great!!! The pictures don't do the cabin justice. And the view from the back porch was amazing.
Would highly recommend and will definitely stay again!!!

152 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying at this cabin and will be back. The location is unbeatable being close to Pigeon Forge, Sevierville, Wears Valley, and the Smokey's. Check out Townsend too. It is also minutes away from a family owned grocery store called Whaley's. They have everything you need if you are staying in a cabin and also sell Amish goods, candy, and some fantastic coffee. When you drive up to the cabin, you feel you are really getting away. It was so peaceful and relaxing sitting out on the deck looking out at the beautiful view. The cabin itself was very clean and was just nice to be in.

A few minor things to be aware of: pots and pans need to be replaced. Some have teflon peeling off and were warped. There was only one small lid. There were also no coffee filters, or salt and pepper. There was also only one roll of toilet paper so bring extra if you are staying a few days.

No wifi, but that wasn't a problem for us. We wanted to unplug! If you really have to connect to wifi, you are able to purchase Xfinity wifi for a daily pass, weekly pass etc we found out. Cell reception was also not an issue.

If you stay at this cabin you will love it!

153 of 947 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

154 of 947 Guest Review

Guest Rating: 10
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

155 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed in multiple Cabins USA cabins, it's the only company I book with, I know there are fees on everything, but when I used to rent the same cabin from Riveredge RV park, it was 200.00 for the 2 days cheaper, what used to cost me 300.00 now cost me around 535.00, that's my only issue, my cabin said 129.95 per night, 2 nights cost me 267.50 per night after fees,

156 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

157 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family loved this place, especially my 7 year old son. It is in a beautiful location on the river.

158 of 947 Guest Review

Guest Rating: 8.6
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 7
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
First of all the value for what we paid and received was great. The location of the cabin in relation to all the attractions and restaurants was excellent. With that being said there’s only a few things that could be better. The “second bedroom” is really an open loft with two full-size beds (not an issue with children, just not ideal for 2 couples thinking you’re getting privacy) and the upstairs bathroom shower was extremely small. There was a pool table in the loft which was a fun time for my daughter and I however due to its location it was difficult to play. The hot tub was fun however the water looked a bit dirty and the paneling covering the pipes was broken. But overall a great experience and a great value. Oh, don’t expect WiFi at this cabin or cell phone signal lol

159 of 947 Guest Review

Guest Rating: 10
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing Stay🤗

160 of 947 Guest Review

Guest Rating: 8.2
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 3
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
When we got there we found a pile of dirt swept and hid behind the trash can. We found a corona beer froze in the ice maker. We also found black mold growing in one of the bath tubs. The hot tub water was greenish as well. It took forever to get anyone to answer the phone when we called about the hot tub and grill not working. However maintenance did come out the next morning and fix the problems.

161 of 947 Guest Review

Guest Rating: 10
Stayed on 05/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice and clean. We had plenty of towels and extra sheets and blankets. As well as dishes. There were a lot of kitchen appliances that were helpful. The location was amazing. It was hard to get anybody on the phone if we needed anything. They gave us the wrong wifi information and we asked that the trash be picked up on Sat but it wasn't until Sun when we were to check out. Over all a great experience and would use them again. We would of liked to be a little more secluded and not so close to the other cabins.

162 of 947 Guest Review

Guest Rating: 10
Stayed on 05/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was such a lovely cabin! First time ever booking a cabin and it was so easy from start to finish. We will definitely be booking with Cabins USA for our next visit!

163 of 947 Guest Review

Guest Rating: 10
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I had a ball. We went in a couples trio lip. Great views!

164 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was pretty. The only two things I would suggest. The living room furniture really needs to be updated. Not enough seating in living room. Really needs new furniture there. The other thing don’t know if anything can be done but the bedroom on main floor really hard to sleep with the pump noise from the pool. It’s a nice cabin new furniture would give it that wow look when you walk in.

165 of 947 Guest Review

Guest Rating: 8.9
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin but the cleaning crew needs to step it up. The coffee table in the living room was busted up, I called it in and they advised that it should have been taken out before we arrived. Other wise the cabin was very nice.

166 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/03/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

167 of 947 Guest Review

Guest Rating: 10
Stayed on 05/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

168 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10

169 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 2
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The only thing I didn’t like was having to take photos of my credit card to send to you during my express check in process. My card was already on file with you from the initial reservation so I don’t see why I should have to send you pictures of the card for the charge of the rest of the reservation. I have stayed with you before and have never had to do this. I don’t feel comfortable with pictures of my credit card being out there. You should never do this to your customers!

170 of 947 Guest Review

Guest Rating: 7.6
Stayed on 05/06/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 5
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had a great time at the cabin. There were only a couple hiccups with our stay:
1. When we arrived around 4:00 we were not able to access the cabin until almost 4:30 because it was just being cleaned. I tried to call the office numerous times but no one answered.
2. The tv in the master bedroom upstairs did not work properly. Would come on with no sound and the screen was discolored.

Other tha k those two issues out weeks stay was fabulous! I am sure we will be back! Thank you!

171 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 3
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin had everything we needed for a good trip. Our hot tub quit working and getting a person on the phone was a challenge. Last night of our stay we were unable to use the hot tub. Other than that issue it was a great trip

172 of 947 Guest Review

Guest Rating: 10
Stayed on 05/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

173 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time. There were a few areas that needed to be cleaned and two tv's not working. We called and they came out and fixed one of the tv's. But other than location was great and cabin looks exactly like the pictures. We will booked this cabin again.

174 of 947 Guest Review

Guest Rating: 10
Stayed on 05/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

175 of 947 Guest Review

Guest Rating: 7.5
Stayed on 05/08/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

176 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was awesome beautiful Property. The Distance from the main highway 441 was awesome very close. Very clean. The only Disappointing thing about the chalet was we had to leave so soon,and the hot tub didn’t work properly and the water was nasty needed to be drained and cleaned out!!

177 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

178 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin. Perfect location. Amenities exceeded expectations. Super clean cabin. Awesome hot tub. Highly recommend this cabin. Will return to Sugar Bear View cabin.

179 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin easy booking and check in. Easy check out as well. Kitchen supplies could be updated mostly pans. We cooked a lot at cabin due to COVID normally we would have eaten out more than cook in.

180 of 947 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

181 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin itself was amazing! We loved the 3 levels, each level having it's own bathroom. The location and access to the property were fantastic, and the view was even better. The hot tub doesnt seem to get as hot as it should, and takes quite a bit of time to get up to a comfortable temp. Appliances are a little dated, and the stove likes to operate at either very hot, or low so be careful when cooking not to burn the pans or your food. It was clean, but the cleaning crew seemed to miss looking behind night stands and under the beds as we found empty soda bottles and snack wrappers on 2 levels while making sure we were baby safe (and the night stands weren't that close to the wall, this stuff was easily visable). We would definitely book this cabin again. We didnt have any interaction with any staff, so I cant really rate that, but I will say that the Express check in, and check out options areworht their weight in gold!

182 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was amazing. Only complaint would be no restroom on the 1st floor. Bring a dustpan and mop (there wasn’t one in the cabin). The WiFi code needs to be put somewhere in the cabin we had to drive back down to the bottom to get service to call and get the information from the cabin people. The pool stayed to warm didn’t know how to turn the heat down, we had to open all the windows to get air in the pool area. Other then that this cabin is amazing it’s not to high for those that are afraid of heights but still had an amazing view. I would definitely stay here again. This cabin had 3 levels and I’m tell you once you get to the 3rd level you’ll stay for a moment lol. The bed was broke (the wood under the bed) it was still sleepable just scared that any move we would be on the floor lol on level 3 back left bedroom one with a jacuzzi in it. But other than that my family loved this cabin and the amenities that came with it. It also had a few family games under the counter which was a bonus.

183 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! Great location, the staff at Cabins USA, always very friendly,and helpful!! The cleaning crew could have cleaned bathrooms bettter,and better dusting, otherwise pretty clean!! Could use better lighting in bathroom with jaccuzi tub, TV remotes batteries low, just ideas for the next guest! The foot stool very stained!! Overall we had a great time and did enjoy the cabin, look forward to coming back!! Thank You!!

184 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/07/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Had a great time at this property very nice great view would definitely recommend there is a couple things in the cabin that either needs to be fixed or taking out one was the margarita machine was broke and also the large coffee pot restaurant style was broke so both of those need to be fixed or removed

185 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was awesome. Only problem was actually getting in. The code worked and was put in correctly but the door just would not open. I tried calling for assistance but my phone had no service. It tried to get in for about a hour until I noticed the window was open and let my grandbaby climb thru the window. So please get that lock checked so no one else has to be stuck outside

186 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This cabin is the perfect weekend getaway or even more perfect for a longer respite from your daily life. It could not be any better situated for relaxation. It’s views cannot be done justice in any photos and it’s far closer to the amenities of town than I anticipated, while still creating the ambiance of being far removed. You will not regret your stay and will leave recharged for life again. I’d highly recommend it to anyone.

187 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/01/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Overall the place we stayed at was beautiful. We had a few small minor issues that we had to call multiple times to get addressed. The grill was out of propane gas and the theatre/media room did not have a projector. It took a few calls and was almost 24 hours later before these items were corrected. Other than that, the home was great, location and amenities in the home were fine. You can tell the house has been used quite a few times. A few general maintenance items could use some closer monitoring. One of the panels around the electric fireplace fell off was a challenge to fix ourselves.

My only recommendation is that the homes be inspected a little more tightly for little things like that and for a little more timely responsiveness to things like the gas tank and projector in the media room.

188 of 947 Guest Review

Guest Rating: 10
Stayed on 05/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family had a great time we definitely will be booking again with you Guys thanks for everything

189 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We came to the smokies bc we love it there! Its a great getaway to spend time out with family or stay secluded and relax. I loved being away from other cabins and this cabin has an amazing view! The only issues we had was the broken hot tub, thats one of my favorite parts bc I don't have one at home. The water in the hot tub was also very cloudy and had a film on the top I believe the water needs drained and replaced. We also found an empty can under the downstairs bed. Other than those 2 things I loved this cabin and would def book it again, if the hot tub is fixed or replaced! Thanks for a great time!

190 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing. Clean. And great lay out! It was so well kept. Great technology and not cluttered. Had everything we needed! Only thing is no coffee filters and some of the kitchen tools were not the best. Super easy online check in and out. Would definitely stay again.

191 of 947 Guest Review

Guest Rating: 10
Stayed on 05/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

192 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/10/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The hot tub was cold at first and not full so it took a min. There was an air hockey table but no plug in for it but still fun for kids. Bed were comfy!!

193 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location and we loved the yard! Only issues was there were no cell phone WiFi service in this cabin.

194 of 947 Guest Review

Guest Rating: 10
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I’m a returning customer I love staying here
Thank you!

195 of 947 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
was first time staying in a cabin was a great experience and will definitely be doing it again at Cabins USA makes you feel like you're at home

196 of 947 Guest Review

Guest Rating: 10
Stayed on 05/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay. It was everything we expected and more. No complaints. Will definitely stay again. The staff was very helpful when checking in and was very friendly. Highly recommend using Cabin USA.

197 of 947 Guest Review

Guest Rating: 10
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was more beautiful than I expected. Very clean felt very home like and smelled wonderful!

198 of 947 Guest Review

Guest Rating: 8.3
Stayed on 05/06/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

199 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay in the cabin. It was exactly what we were looking for. We will book this again.

200 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/09/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

201 of 947 Guest Review

Guest Rating: 10
Stayed on 04/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

202 of 947 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location! Will definitely be renting this cabin or another in the near future.

203 of 947 Guest Review

Guest Rating: 10
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love this place me and my family had a nice comfortable time I will definitely rent again already referred my family and friends this is a must see property thanks cabin USA

204 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful home, beautiful location. The rushing river is very calming and peaceful. We spent a lot of time playing pool. The only complaints I have is the spa pool was kind of cloudy so we didn't use it and the king beds, especially the one on the lower level seemed sort of worn out. A few burned out bulbs on the nightstands. Overall, we really enjoyed ourselves, close proximity to the shops and restaurants. Also enjoyed the geese and ducks that were hanging around.
Company Response:
Thank you for your feedback! The main level mattress was replaced the last week of April 2020. We apologize it wasn't a type that you preferred but it is a new mattress. We appreciate this info and will always strive to keep the cabin as clean, comfortable and updated as possible. Thank you for staying with Cabins USA and for choosing Rushing Waters; we hope to see you again soon!

205 of 947 Guest Review

Guest Rating: 10
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Checking in was so easy and when we wanted to extend our stay, they tried to accommodate us any way they could. I've used Cabins USA for 3 years and still prefer them over other cabin rental companies and they dont add unnecessary additional fees just to make money. R and R was everything we saw in photos. Very clean! The floor plan is perfect if you have kids in your group and want them to have their own space. I hope to come back soon!

206 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This has been our favorite cabin!

207 of 947 Guest Review

Guest Rating: 8.6
Stayed on 05/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin, would definitely stay again. I loved the open floor. You guys should definitely rethink your cleaning fees in my opinion. The floors in the cabin felt slimy, we had to wear shoes the entire time. The dishwasher was full of half clean half dirty dishes. The jets in half of the hot tub didn’t work. The couches and the mattress upstairs definitely need to be replaced. We didn’t get any sleep due to how uncomfortable the mattress was. Every time you barely move it makes noise. The view from this cabin is gorgeous. Beware of the neighbors dog, he’s not friendly. We had to run him off the property numerous times. The double-sided fireplace was so nice. The TV downstairs could use an upgrade, it’s pretty outdated. The arcade game upstairs didn’t work but only my husband cared for that. Also the breakfast table on the porch is missing 3 chairs so we couldn’t sit outside and enjoy our meals. I did love the kitchen table it was gorgeous.

208 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
First, we want to express how happy we are this location is back on the booking site. We have stayed in multiple cabins on this strip and we love it. However, River paradise is the biggest cabin we have rented so far. We took a big family “quarantined” trip and booked this cabin mostly for the game room. We were very disappointed that 2 biggest games were broken. These games were not listed as broken in the rental details. So the kids and the adults were a little bummed, since the business and activities were shut down. Also, the downstairs bathroom wouldn’t drain water while you showered. Finally, we did see the cleaning later cleaning the big cabin next door to us, we were a little concerned because she was only there for about 30 mins. There’s no way a cabin of that size could cleaned that fast. BUT, this by all means that the cabin, business, and property is not absolutely beautiful! We will continue to stay here and enjoy the great views of the water. Based on that we give them a 4 out of 5 stars because we know things are a little crazy due to COVID-19.

209 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed this beautiful cabin. Plenty of room for our family of 7 and would’ve easily accommodated way more. I’ve read in previous reviews about the steep driveway, but we had no problems at all. The view was incredible and the area was very peaceful and quiet, even with some construction going on nearby. I highly recommend this cabin to anybody.

210 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Our family loved the view from this cabin! It’s amazing! We had a couple issues when we first got there like the hot tub didn’t work because it wasn’t filled up enough, but the company sent maintenance pretty quickly to fix it, and the dishes we used we’re not clean so we had to rewash them before use. But all and all it was a beautiful cabin! We plan to come back again someday.

211 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/10/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin was easy to get to with plenty of parking and semi private. Cabin was clean. Bare minimal essentials so make sure to bring extra if staying for more than a couple days. Bed was suppose to be a queen but more like a full but very comfortable. Couches need to be replaced badly! Everything worked in the cabin.

212 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Location was great. Few minutes off main road. Parking was great for one car. Nice covered porch and swing. Living room dining and kitchen nice area plenty of room to relax and eat. Back porch nice swing and privacy. Only personal complaints I have are the pool table and hot tub. Table is not the quality some other properties have. And the hot tub was a lil older. Still would stay here just two things that could be upgraded in my opinion. Express check in is the way to go as well!!!

213 of 947 Guest Review

Guest Rating: 10
Stayed on 05/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

214 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 3
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin overall was absolutely incredible. The furniture, such as the couch needs updated. My fiancé and I throughly enjoyed our stay, even though it was a night shorter than what we were hoping for. The website needs to be a bit clearer about check in/ check out availability. Overall amazing.

215 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location. Very close to parkway. Grill and fire pit ran out of propane. With a phone call to Cabins USA they were replaced. Great week for our family!

216 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

217 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/12/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

218 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

219 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it and already have a couple other people checking into booking it! We will also be watching for another special so we can come back in the fall sometime!

The only reason I didn’t give a 10 on cleanliness was our hot tub had a weird smell so we checked the filter and it was so nasty and didn’t look like it had been clean in a long time so we didn’t end up getting back in it

220 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/14/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 8
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great stay! Like earlier reviews only thing that we could complain about was the water smell but not much you can do about it and we got used it. We liked how it was tucked away, for the most part it felt like we were out away from people even though there are a few cabins around. Overall a great little cabin and stay!

221 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 4
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The cabin was amazing!! It is by far my favorite cabin I’ve stayed in! There was 11 of us and there could’ve easily been more. The cabin is so spacious!! The only issue I had was with the check in. Even though we did the express check in the guard didn’t have our information at the gate. Which was upsetting. Had to go down to the office and wasted about an hour and a half. It was frustrating but easily fixed for the future. Next time I will know to call ahead and make sure they have our information and get it sorted out before we get there.
The cabin is well stocked with everything you could need! Also we were visited by several animals while staying. We grilled every night and the bears would come shortly after. That was pretty exciting. There was also a very friendly racoon. You could tell he was used to being fed by other people. Also... a skunk. Lol we didn’t get to close to that one.
All in all our family trip was amazing. I would definitely recommend this cabin to anyone!!

222 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

223 of 947 Guest Review

Guest Rating: 10
Stayed on 05/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the second year we have used CabinsUSA for our annual motorcycle group trip. The accommodations are excellent and the checkout process with a text message was great. I have already recommended CabinsUSA to a friend who is booked for July 2020 and we would use them again on another motorcycle vacation.

224 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was great! The driveway is definitely steep, but we made it up with no problems on motorcycles. Cabin is set back pretty far, but the drive to and from is beautiful. Inside of cabin was clean, outside was not. Tons of trash alongside the porch. I would definitely recommend, and I'll be back!

225 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house was very nice. My grandchildren loved the game room. Only thing that the kids where not happy about was hot tub did not work. We will be back. Loved how you could check in and check out by using your phone.

226 of 947 Guest Review

Guest Rating: 8.8
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

227 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed my stay the only problem that I had was the hot water wasn't hot enough to get in jacuzzi

228 of 947 Guest Review

Guest Rating: 10
Stayed on 04/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin. Had a couple of minor problems the first night but everything was handled in a timely matter. Location is wonderful not to far out of town.

229 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THE CABIN was everything... This was one of the new cabins and it was nothing to complain about... The cabin was located right in the heart of the main strip with the shopping stores,restaurants ,and fun spots for the kids to enjoy... This was a hit overall... I cant wait to book again and reserve again at the same cabin... Thanks again we really enjoyed !!!

230 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

231 of 947 Guest Review

Guest Rating: 10
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

232 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
S

233 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 4
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great..only issue i had was i called maintenance because hot tub wasnt clean at all..no one responded or came to clean it till i checked out. Besides that ill be back very soon

234 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was one of the best cabins I have ever stayed in. We were very pleased with the cleanliness. The check-in and check-out process was easy and effecient. The location is optimal if you do not want to drive super far up into the hills. We were close to everything in Pigeon Forge. Highly Recommend.

235 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay. The hot tub was great but could be upgraded, some jets don’t work. Some maintenance could be done around the outside but the location and outside was pretty clean. The only thing I would really love to see fix before we stayed again would be the carpet between the bedroom and bath. We laid a towel down to keep our feet from getting pricked by the nail strip. It is a hazard. Overall, we loved it and would stay at this cabin or any other cabin USA Gatlinburg had open!!

236 of 947 Guest Review

Guest Rating: 8.1
Stayed on 05/11/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 6
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
This is the second time we have stayed at the Snuggled Inn property. The location is perfect for us and the amenities are exactly what we need. However, we were a bit disappointed with our experience this time. Upon checking into our property, we found a very strong smell of cigarette smoke in the master bathroom. This property does not allow for indoor smoking so we were left feeling frustrated that we had to deal with this smell during our stay. The master bed seemed like it had seen better days. My husband and I felt like we were going to fall off the sides of the bed each time we slept in it. The pillow in my son's room had a large rip in it and the stuffing continued to fall out all week. The most unfortunate and challenging issue we faced was with the air conditioner. Upon arrival, we set the thermostat and it seemed to take a long time to get cooled off. For most of our time, it seemed to work okay, however, the last evening we were in the cabin, the temperature spiked up to 84 degrees without changing the settings. I am eight months pregnant and our son is 2 years old. This was certainly frustrating and something I wish we did not have to deal with. We really like the community of cabins in the Bear Cove Falls area, however we may be looking at a different property for our next stay in the future.

237 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5

238 of 947 Guest Review

Guest Rating: 10
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Libby was so awesome in helping me along the way and when we got there it was pure bliss it was everything we needed and more the hot tub was my favorite beside the bed and shower and we were so close to the attractions

239 of 947 Guest Review

Guest Rating: 10
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was awesome! The jacuzzi tub worked great, and the hot tub was awesome! It was a little high up on the mountain, but hardly any cabins around which was nice for privacy. I would stay here again or recommend to anyone! A great place to stay.

240 of 947 Guest Review

Guest Rating: 10
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had a wonderful time nice relaxing cabin but close to the city life if you like too!!! Love that all 3 bedrooms have a jetted tub! Kids enjoyed the theater room overall the best cabin we’ve ever rented can’t wait to go back!!!

241 of 947 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stay with Cabins USA every year. Their rental/deposit policies are the best. We have always stayed at different cabins - always enjoyed each one of them. But Sea of Clouds was our favorite - so peaceful and beautiful. We agreed we finally found “our cabin” and will hopefully be able to return to this cabin each time we visit.

242 of 947 Guest Review

Guest Rating: 10
Stayed on 05/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. The staff was very professional. Wonderful visit and will probably rent this cabin again in the future.

243 of 947 Guest Review

Guest Rating: 10
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect! The perfect honeymoon!

244 of 947 Guest Review

Guest Rating: 10
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
loved the cabin!!! We stayed for 5 nights and didn't want to want to leave. Just a few minutes from Pigeon Forge. Easy to get too. Loved the neighborhood. The view is breath taking of the mountains.

245 of 947 Guest Review

Guest Rating: 10
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love it was so peaceful and they had everything ready for us it was easy to check in and easy checking out already told some of my friends to use this company

246 of 947 Guest Review

Guest Rating: 10
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and secluded. Perfect getaway for my 16th anniversary.

247 of 947 Guest Review

Guest Rating: 8.8
Stayed on 05/15/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I really enjoyed my stay here I will be booking again

248 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5

249 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

250 of 947 Guest Review

Guest Rating: 10
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was extremely clean, the cleanest rental we have ever been in. The cleaning person needs a raise! We did have 2 issues 1. Gas grill had a melted tube between gas tank and grill we chose not to grill for that reason, should be looked at by maintenance for safety reasons. 2. The satellite tv said "no satellite service" (this made my wife extremely happy) me I found I enjoyed the quiet evenings talking and being in the hot tube, after a day of hiking. The hot tub was amazing!!! The cleanest hot tub and bathroom jacuzzi ever!!
Just an FYI on our last night at 1:00 AM a person was BANGING on the cabin door yelling "this is my cabin, open up". At first we thought the person needed help, nope that was not the case. Turns out she had rented the cabin for 5/18/2020 ( yes it was after midnight so it technically was 5/18/2020) we were checking out at 11AM, she would be checking in at 4PM) she had not READ her paperwork!!!!! I happen to be a Federal Law Enforcement Agent with a Gold Badge which after I put my credentials in her face she calmed down. Then took my suggestion to call CABINS USA, they emphatically explained her 4PM checkin. She left with her tail between her legs w/o an apology. PEOPLE READ YOUR PAPERWORK AND FOLLOW DIRECTIONS. Thank you Cabins USA for a great trip, it is not your fault that some people dont follow directions. We will rent again with you and stay in this cabin!!!

251 of 947 Guest Review

Guest Rating: 8.6
Stayed on 05/14/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Small issues - key pad batteries drained upon arrival. Could not use wi-fi inside the unit (no posted wi-fi identifier or code). Have been coming to the area at least once/year for the past 12+ years; staying in different cabins. This unit is closer to the parkway. Very spacious.

252 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Loved the location and Condo was super clean had everything you need to cook with cookware and dishes beautiful view . Can’t wait to stay there again . The toaster was the only thing bad it didn’t work .

253 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

254 of 947 Guest Review

Guest Rating: 10
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time. Cabin was very nice and it had everything we needed. I have already recommended Cabins USA to several friends and I will continue to use Cabins USA. I needed to get away and Bare Huggin and Kissin was perfect! Thank you!!!

255 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Outstanding Cabin in a great location with regards to both the entertainment and being isolated from the other cabins. Plenty of space and the interior of the cabin is beautiful. Loved the view. Will def be visiting this cabin again!

256 of 947 Guest Review

Guest Rating: 8.9
Stayed on 05/08/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a beautiful place. Love the property, great landscaping and plenty to do at the cabin. Having the river right out the door provides you with great views and soothing sound. Already looking forward to our next trip

257 of 947 Guest Review

Guest Rating: 10
Stayed on 04/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were highly satisfied with The Bear Paw Bridge cabin. Myself, husband, and teen aged daughter stayed for five days and four nights. We were more than comfortable and the only complaint would be we couldn't get the hot tub to heat to a comfortable temperature and the washer wouldn't rinse and spin (we soon figured out "by accident" that putting a case of water on the lid fixed that problem). Our family looks forward to booking with cabin usa again.

258 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/15/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay. Cabin was just what my wife and I needed!

259 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had a total of 19 ppl the cabin had plenty of room for everyone to sleep. The kitchen had enough appliances to cook for a large group love the 2 fridges and 2 stoves that helped out a lot. The jacuzzi tub is enormous. The 2 big picnic tables gave enough room for everyone to sit down together. The only thing that I didn’t like is the game room was really small. The elevator did not work and the kitchen is rather small. Also the 2 hot tubs gave enough space so multiple could be in at once, but the 2nd floor hot tub is directly over the 1st floor hot tub causing water to splash all on the ones on the 1st floor. Overall we had a great time

260 of 947 Guest Review

Guest Rating: 10
Stayed on 05/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I had an amazing stay at this cabin. Everything was nice and clean. This was a very peace ful trip with an outstanding view and I love how the cabin sit off by it self. This is a cabin ill most definitely will revisit this cabin again.

261 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/15/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 8
Check Out: 8
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice place to stay.It was hard to find but when we find it was nice had a great stay

262 of 947 Guest Review

Guest Rating: 10
Stayed on 05/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

263 of 947 Guest Review

Guest Rating: 8.4
Stayed on 05/14/2020
Ratings:
Booking: 7
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This cabin was great for our needs. It was roomy and clean. Close to Pigeon Forge and Gaitlinburg. The price was very reasonable. The deck and shower could use an upgrade. The water is extremely hot and due to a loose/broken fixture it was very difficult to get a comfortable temperature in the shower. Although you cannot see the road you can hear the noise from it and seems to be a very busy road. However, I would stay here again.

264 of 947 Guest Review

Guest Rating: 8.3
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The refrigerator didnt keep our food cold, the freezer wasn’t very cold and didn’t make ice. The dishwasher didn’t work right. There was no free WiFi. The hot tub never got hot. There wasn’t enough pillows or covers for everyone. There were still balloons flying around in the cabin from Mother’s Day.

265 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/17/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

266 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I thought it was WIFI included but couldn’t access it.

267 of 947 Guest Review

Guest Rating: 8.3
Stayed on 05/15/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 4
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The size of the cabin was good. The view of the mountains was pretty. Unfortunately, the dishes were dirty upon arrival and one pot had mold growing in it. The kitchen lacked some basic items to cook with. The location was good but probably gets busy when Dollywood is open.

268 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I wish the cabin had WiFi, but other than that, everything was great! Remote location a beautiful drive to to town. It was perfect for our family with two small children.

269 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

270 of 947 Guest Review

Guest Rating: 8.4
Stayed on 05/14/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin wasn't very clean. I have pictures showing trash and dirt in the cabin upon arrival. I was very disappointed due to the pandemic that is going on. Please lose the Bear in the glass cage in the living room area.

271 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We definitely enjoyed the location of the cabin and all its amenities!!! However, the cabin wasn't cleaned thoroughly which we weren't pleased with, especially since the website said extra cleaning would be done due to the pandemic. Also, maintenance should look at the doorknob on the door that leads outside to the hot tub, because it's hard to open the door, the top bunkbed on the bottom level isn't sturdy, and the electric can opener doesn't work. Other than these few small matters, we loved our time at Tranquility and would definitely book again!!!

272 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
My husband and I enjoyed staying in this cabin for a small 1 year anniversary getaway. For the most part we are happy with our stay. We were a little disappointed that their was no Ms Pac-Man arcade in this cabin but stated on the amenities that their was one. This was one of the reasons we decided to book it due to having a arcade game. Maybe Cabins USA could update the description of the cabin to fix this issue. Parking isn’t the best at the cabin but we made it work. Other than those couple things we were happy with our stay and can’t wait to book with Cabin USA In the future.

273 of 947 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

274 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/17/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

275 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This was a quick trip mainly for relaxation to just be able to get out during everything going on with Covid19. Unfortunately because of Covid19 most attractions were still closed and I would not recommend coming in May as it rained pretty much our whole stay so we're only able to get out and do things 1 day of 3 night stay. Overall cabin suited our needs only complaints were beds not very comfortable, joystick on arcade game doesn't work to move left, and having 2 couples with the furniture arrangement only 1 couple could sit together when we would watch TV as there is only a couch and a chair. Location is great succluded enough yet close to most attractions. Would stay at this property again maybe just a different cabin next time.

276 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint I have is the mattress was like a rock, everything else was wonderful.

277 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The blinds on the front door were ripped off and the doorknob was messed up.

278 of 947 Guest Review

Guest Rating: 10
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin booking again for thanksgiving

279 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we got to the cabin we noticed it was pretty warm in there and realized the air wasn’t working. I called the office and they sent someone to fix it. He showed up at 8 and was there til 11pm. The guy was super nice and I knew he was sticking around to make sure the AC thawled out to be able to kick on. The air did kick on and started cooling down finally after it already started cooling down outside. So the first night wasn’t too great. I’m really not a complainer but figured the cleaning crew would have noticed the cabin was pretty warm in there. The WiFi was horrible the password I was sent didn’t work to connect so we looked on the modem and the password was there. The WiFi lagged on the phones and the kids had their Xbox and was super laggy. I just used my data because it was a lot faster. As for cleanliness the place was spotless inside. Outside not so much. The ashtray can was full to the top. Trash was on the ground by the evergreens and fire pit. The hot tub was nice but the water was a greenish color and needed to be cleaned. Like I said I’m not a complainer but for what we paid just for 2 nights I wasn’t satisfied. The air and WiFi was a big deal to us. Listening to my wife complain about how hot it was non stop didn’t make the place welcoming. As for my kids and their Xbox not connecting to the WiFi was never ending complaining. Kids now days don’t take nature too well in the rain so being stuck indoors the games keep them occupied. Other than these issues the place was perfect! The nicest cabin I have ever seen or been to in my life hands down! The river was the main reason I booked this cabin. I fly fish and I didn’t get to fish because of the rain non stop but that wasn’t no issue I’m use to it every time we visit the smokies. I was in a cabin across the river earlier this year and noticed River Mist Lodge signs and that’s how I found River Retreat. I would definitely be willing to revisit the cabin but it stays booked up. We are actually going to be in the 4th of July weekend with more family and plan on staying 4-5 nights. The cabin was already booked and the others next door but will keep searching for a cabin 2-3 bedrooms near the river if possible or nice Mountain View’s. Like I said I’m not writing a bad review on the the cabin just the experience.

Thank you,
Tommy Robins

280 of 947 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The pool table had a rip in the cloth , there wasn’t a basketball like in picture and the upper deck light above hot tub was out . We called but no one answered back . Besides that we had a wonderful, peaceful stay there . The sounds of rain and birds accommodated the wooded view we had . It was a great time and clean place thank you

281 of 947 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was good, I enjoyed myself a lot! Me and my wife only have one complaint, the shower. The shower needs to be repaired ASAP! It’s so bad that my wife couldn’t take a shower in it the last night. It’s rust everywhere and pieces float in water as you shower. That’s our only complaint, but other than that the cabin was good. Thank you

282 of 947 Guest Review

Guest Rating: 8.9
Stayed on 05/18/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Water smell was horrible and air in the line made it explode coming out of the faucet. Carpets need cleaned but still a nice cabin with a beautiful view and we enjoyed our stay. Road to cabin is straight up a small mountain and a bit narrow and scary.

283 of 947 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

284 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

285 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9

286 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was missing beautiful and comfortable. It could have used more chairs on the porch since they were all bolted down and we regularly had 5-6 people wanting to sit outside together. There was not enough toilet paper available and we had to purchase our own after 3 days. We also ran out of paper towels and trash bags (2 is not enough - especially for that size cabin and the length of stay). We also had to purchase dish sponges so we could wash larger dishes. Lastly, the "karaoke machine" was nothing more than a jukebox with no microphone and no way to play karaoke songs. This was a huge reason we picked this cabin and were very disappointed in its misrepresention. Lastly, the pool cues were were in very poor condition and barely usable ( one was broken in half when we arrived, one had the tip missing,, and several had the bottom stoppers missing). though it hardly mattered as the table was so badly out of level that it was unplayable until we fixed it.

None of these issues were fatal or anywhere close to ruining the trip. We were easily able to correct many of them. The only real issue was the "karaoke machine" that wasn't. While most people probably won't care, it was a huge let down for us.

My biggest suggestion would be to check the condition of all amenities (especially the featured ones) and leave additional paper products and trash bags... or at least deliver more for extended reservations. Also... why have a wrap around porch if only 2 people can enjoy any side at a time. Chaining down the furniture felt very low class.

287 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

288 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/17/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
It is a very nice place. Very clean and very comfortable. I think the little pool on the bottom floor was supposed to be able to make the jets move the water some, but the mechanism at the side of the pool didn’t do anything. The microwave didn’t work. As soon as yo pushed start it would shut off completely. They came to fix it, but it did the same thing the next time it was used. I liked the fire table on the bottom deck. The guys used the pool table A LOT! We really enjoyed our stay at this fine cabin!

289 of 947 Guest Review

Guest Rating: 10
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful. Total privacy. Very clean and tastefully decorated.

290 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/20/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

291 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin ! Our family enjoyed the games and theater room. Only thing I think it needs is a keiureg and more silverware.

292 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin itself was great, just the driveway had been rutted out bad from non 2wd vehicles due to how steep it was. I have a 4wd so it wasn't an issue for me but anyone with a 2wd might want to think about any of the other great cabins on the road.

293 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

294 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful covid 19 get away.. took our food so didnt have to go out. The Elk Ridge Lodge was so great for 2 couples and 2 families of 3. Kids loved the pool and video games.. and adults enjoyed playing pool. The view from this cabin was breathtaking. Most important and enjoyable was spending a week with family. Outside activities not needed for us but there would be be so many available when everything opened. Highly recommend this cabin. Marked this down as one of our favorite places.
A few things we found not working or needed repaired were done the very first night. Cables missing from some tvs, door knob broke, lightbulb replaced and a leaking heater/ ac in one bedroom were all fixed the first night. The repairman was awesome. I wish I remembered his name..but was from Kentucky. An 8 for cleanliness only because the floors were a bit dirty .. seen in our socks.

295 of 947 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

296 of 947 Guest Review

Guest Rating: 8.8
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We have rented several cabins from Cabins USA and have always been pleased. This cabin was a bit of a disappointment. The drive to the cabin is very steep. Once there, the parking is difficult. There is no place to turn around unless you go to the cabin next door (and hope no one is there). The cabin (inside and out) could have been cleaner. Dead bugs and cigarette ashes all over the deck when we arrived. The cabin was filled with ants so we bought some spray for that. The bed is comfy but is very high and difficult to get into. I would recommend a step. All in all, we had a great time and will surely rent from Cabins USA again. Just not this cabin.

297 of 947 Guest Review

Guest Rating: 8.4
Stayed on 05/17/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9

298 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great view! Even on a rainy day we had plenty to do in the cabin, with the hot tub, pool table, and arcade game. Driveway to cabin was .7 miles, and we made it up fine with our car, but most of the drive was gravel and rugged. We saw 2 smalls bears, on separate occasions. One of them came up within 2 feet of our campfire, didn’t take any food and then walked off. The kids really enjoyed seeing it. We had a fabulous time.

299 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

300 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

301 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hideaway dreams cabin was wonderful ! It had everything you needed for entertainment ! Location is quite , view is wonderful !
I think maybe it should be cleaned ( dusted ) a bit more but other then that it was absolutely a wonderful family get away ! Also I feel the trash bin needs to be emptied a bit more because by the time we checked out it was filled and could not get any more in !

302 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

303 of 947 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We spent an amazing week at Cloudbound! I would absolutely recommend this cabin to anyone! It is so fully stocked as if they had though of EVERYTHING one could possibly need. The location is simple to navigate to as well as once you arrive the views are breathtaking! We cannot wait to book this cabin again!!

304 of 947 Guest Review

Guest Rating: 7.7
Stayed on 05/21/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 5
Check In: 8
Value: 7
Comfort: 6
Check Out: 8
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There some things that need improving on certain areas ...

305 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
There were several things we enjoyed about this property and it was our first time booking with Cabins USA. A couple of very minor things I'd like to comment about though. In one of the pictures for this cabin, it showed a gas grill on the front deck. However there was no gas grill, only a very small very worn in charcoal grill. This was very misleading in how we then food packed as we anticipated grilling on the gas grill. I feel the picture should be updated to no longer show that particular grill. While there was just enough cookware, the description made it seem like there was going to be a very large amount of options in a fully stocked kitchen. It was all a bit hodge podged and there weren't any oven mits to use, and also only two very small dish towels. The dishwasher container where the dish pod goes did not work and would not release the soap. That took us a couple runs for us to realize that was why our dishes weren't getting cleaned. There had been some leaking from the upstairs bathroom down to the kitchen we grew concerned over, not realizing that can be common in cabins. There also was a repetitive clicking sound in the theater room we never could figure out what it was from, even when nothing was on. My husband eventually thought it was from the plumbing/pipes in the cabin? Again, nothing that made us feel we wouldn't book a cabin with this company again but we will anticipate what we will need to bring with us better next time based on this experience.

306 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love it! There were only a few minor issues:

-No instructions left for now to connect to WiFi
-Would like more hooks to hang towels and suits in bathrooms
-Would have liked to have had a garbage disposal.

307 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 3
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property made our honeymoon everything we could have imagined and then some! Every room was well decorated and had a super safe and comfortable feel on the property. The sheets, pool and hot tub were super clean, and I felt they pride themselves on maintaining the property. It was an amazing honeymoon and we will be back to either this exact cabin, but will be back countless more times to stay in other cabins USA cabins as well!

Would recommend them to everyone!

308 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

309 of 947 Guest Review

Guest Rating: 10
Stayed on 05/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I had a wonderful experience ! Pictures are exactly as they seem ! 7 bedroom cabin with plenty of room for kids on the bottom level. TOTALY A GREAT CABIN EXPERIENCE !

310 of 947 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family had a wonderful time in the cabin

311 of 947 Guest Review

Guest Rating: 10
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
From the moment we arrived everything was completely perfect. We loved the view as well as the secluded location. The privacy to enjoy our 15 anniversary was incredible. We are now looking to come and stay at the same location with our sons. We foresee many more vacations through cabins USA.com in the months and years to come.

312 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was BEAUTIFUL!!!! Very reasonable price. My family and I really enjoyed it alot. Definitely will be booking again in the near future.

313 of 947 Guest Review

Guest Rating: 8.8
Stayed on 05/21/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Recommendation WIFI for the future.

314 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

315 of 947 Guest Review

Guest Rating: 10
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin located in a beautiful resort! Loved the location because it was very private yet still a close drive to the downtown attractions.

316 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Over all everything was very nice, the cabin needs some maintenance inside and out , needs some internet access.

317 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Exceptional cabin, most secluded I’ve ever rented, a great romantic get away cabin!

318 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very cozy and great wifi. We enjoyed our stay very much and will look forward to going back. Only small problem we. had was the jets in the hottub, although the water felt amazing.

319 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful great location only issue was amount of trash around the exterior of cabin and the weeds were higher than my knees a lot of cobwebs had a little touch up of the outside been applied would be perfect

320 of 947 Guest Review

Guest Rating: 8.1
Stayed on 05/22/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Check-in and Check-out was amazing through the Express. Nice location. Clean cabin other than the bed covers were stained badly. The lights outside in the screened in porch did not work, which would of made the hot tub experience that much more enjoyable. Pool table needed major updating & sticks. Overall a very nice stay & we will be returning again. Thank you.

321 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Livin Lodge was a beautiful cabin! The only issue was We didn’t have hot water at first maintenance came and took care of that. Also the hot tub was not heating probably we called for someone to see about that they were supposed to call when they were on the way but never did so we didn’t get to enjoy the hot tub, but everything thing else was beautiful my family enjoyed our time there!

322 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
It was definitely quite, you do have neighbors right next to you. The hot tube needs updating, wanted to use the fireplace but no remote ,and need to fix the blinds some are broken off. Very spacious cabin though.

323 of 947 Guest Review

Guest Rating: 9.6
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and in a great location. The only thing we could not figure out was the downstairs TVs. The upstairs TV was the only one we could figure out. Everything else was amazing about our stay!

324 of 947 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family loved everything about our cabin the staff was very nice and helpful

325 of 947 Guest Review

Guest Rating: 10
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Heavenly Hideaway is an amazing cabin! The roads were not too steep and not too far off the parkway either. The cabin was clean, equipped with so many fun games that it would have been hard not to have a great time. We had a couple of very minor issues and maintenance was right on it and handle them quickly. I have used many cabin companies over the years and have seen many of them decline but I'm happy to say Cabinsusa is not one of them.

326 of 947 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing time! The cabin was great. We will definitely be back again!!

327 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

328 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There is a family of raccoons living in the chimney.

329 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Handle on shower needs alot of attention as the comforter also needs to be replaced..other than that all was superb as usual!!! Great cabin!!!!

330 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin. Will be booking again.

331 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/22/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Beautiful cabin easy to get to had everything that you would need only thing I had a problem with it needs a new mattress but everything else perfect

332 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 8
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The location of this property is absolutely amazing. You are close to everything without being in the middle of hustle and bustle. The view is absolutely amazing, and the little subdivision is clean and welcoming. We loved playing in the water behind the house, swinging on the swing, and eating on the covered porch. The house itself was clean overall. It was well stocked with everything you need. The beds were comfortable too. The only complaints were that the big outside trash was not taken out Before our arrival so we had nowhere to put our trash, and we were only left with one trash bag. The chair in the living room was also broken, you can sit in it, but it’s not comfortable and it won’t recline. I would stay here again just for the view and location.

333 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

334 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing cabin with an amazing view. Thank you for the perfect stay ❤️

335 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful!! Location was perfect. The views are absolutely stunning. Very peaceful place. Roads to cabin were great. We had 22 family and friends in the cabin and were never crowded at any moment. Very spacious. The kitchen was nice and big. Loved the tables. Enough room for everyone. The only minor issues we had were the arcade game was broken and the pool table needs to be replaced. Needs more outside trash bens with that many people. Overall loved this place and would definitely recommend it to anyone. The resort is beautiful.

336 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was cute . Had enough space for us and had the washer and dryer , hot tub , nice wooded view . The only reason I won’t rent this cabin again is because the driveway is almost completely vertical and very hard for cars to get up . Other than that it was a great experience .

337 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Positives at the end.

First and foremost something needs done about the steps. Cabin is referred to as a one story, and all the wood, windows, and decor make it deceiving in the low light when first arriving. Unless you are looking down the steps look like flooring. My wife opened the blind on the door and took a step toward the window to open that blind and fell to the bottom of those stairs. We spent our whole stay nursing wounds and monitoring her condition. Now we're missing work. Second, the cabin was clean, except some dishes in the dish washer (which isn't secured to the countertop) and a few beer bottle caps laying around. We didn't arrive to the cabin until 4pm (strict check in time), but the cleaners didn't leave until 4:15pm. Third, the cabin is $79, but you end up paying an extra $200 in fees (a little deceiving at first). Last but not least, because my wife was confined to the bed (for fear of moving too much), we realized the bedroom TV is not a Roku like the living room. So bring DVDs you like to watch in bed or watch absolutely nothing on DirecTV because it's basic. Also, bring a cheap single serve Kuerig, they're inexpensive, because the coffee maker is old and cheap. For the most part our belated 5yr anniversary would have been great if not for the steps leading to nowhere, almost ending my wife's life and destroying mine. They need to be blocked off with something.

This cabin has the makings of a beautiful getaway for 2. The bathroom is awesome, and the bed was amazingly comfortable. It is a peaceful, convenient location with a great view. You can see the mountains and the dancing lights of Pigeon Forge from the deck, and bedroom.

However, because of our experience, no more spur of the moment, one night stays. We will stick with planned trips to the cabin we stayed in on our wedding night.

338 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was excellent. Excellent staff , prompt and courteous. Superb condo , very nicely equipped . No complaints at all. Would stay again and again. The only think that was a little troublesome for me was the mattress. Too soft , or a little old. Has a back ace due to sleeping on them.

339 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really enjoyed our visit and understand it's a rental property. It's a beautiful area and a quaint cabin. Location was nice and quiet beds were comfortable. There were a few things that maintenance needs to look into and I'm sure every rental cabin has it's plus's and minus's. The squirrel hole in the corner roof where there is at least one gray squirrel living in there. You can hear them at dusk and dawn above us. Doing there squirrel Olympic training and hosting a dance party. The Jacuzzi was a problem because we would run out of hot water mid way thru the fill. My humble recommendation would be to take it out and put in a Entertainment feature or get a new water heater to take the demand of a Jacuzzi. We enjoyed the hot tub. We hope it's drained and refilled with each new guest that has rented your property for the week. More bowls and containers with lids would have been appreciated. We had a occasional Big Black Bear raid our garbage cans in the middle of the night, which we enjoyed. You can also walk to a pond to fish, if you so desired. It had blue gill, bass and salamanders in it. Saying that we would stay there again.

340 of 947 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Such a lovely Cabin. We had a very relaxing time. Only downfall was it all flew by to fast. We loved the location and how close it is to everything.

341 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Would rent again but not this property. Kitchen is very inadequate for cooking. No colander, baking pans or grill utensils. Also the stairs were so noisy. Didn’t realize there were so many close neighbors either. It was not quiet.

342 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Our stay was great. We did have one issue that took over 24 hours to rectify. However, Justin went above and beyond to assist us. He receives the utmost respect and thanks from our group. Thank you, Justin. YOU deserve Employee of the Year!

343 of 947 Guest Review

Guest Rating: 7.9
Stayed on 05/22/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We got there on Friday evening and found out the stove wasn't working. We called and were told someone would be out. They made it Sunday afternoon.
It was kind of disappointing because we had brought food to cook. We made due with the propane grill although only half of it would heat.
Also was disappointed cabin didn't have a dishwasher. Not fun going on vacation and doing dishes.
Other than that, the cabin was nice.

344 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was very nice and roomy for all of our guests. Beds were comfy. Kitchen had everything we needed to cook meals for our large group. The location and views were amazing. The only bad thing about this amazing property was the fact that the pool was dirty. There was lots of visible hair, bugs, and other debris floating in the pool which made the guests not want to swim. There was also no net available to try to clean said pool. Other than that, everything was great!

345 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 2
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
grays place was a super a cute lil cabin for a perfect getaway for a couple or mom and daughter whoever ..now when we pulled in we thought this is not what i saw online and its not the 1st picture of the cabin online i think thats just a random photo .. but when we opened the door it was so beautiful on the inside we loved the decor and all the lil picture poems on the walls and everything worked perfect as it should the only thing that did not work was the light in the oven and the light over the stove other then it was great hottub and all i will definitely stay at grays place again thanks cabins usa yall were great ....

346 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/22/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was absolutely beautiful! Our only issue with the cabin was the lack of kitchen items such as pot holders and dish clothes. This cabin sleeps 18 people so we were disappointed there weren’t more of these items. We loved the fact that it has 2 refrigerators! With that many people, that was a great feature! Also, it really needs some new pots and frying pans. The big crock pot was also great!

Again, we loved the cabin and the location!

347 of 947 Guest Review

Guest Rating: 10
Stayed on 05/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. The location is very convenient. Close to the parkway, yet very private

348 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We loved this cabin and will definitely come back again. We liked it being in a gated community but wished the other cabins weren’t so close but the views made it worth it!

349 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was fantastic, they check in and check out process was a breeze! We thoroughly enjoyed our stay and will be coming back again! Beautiful view!!

350 of 947 Guest Review

Guest Rating: 9.3
Stayed on 05/23/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The front porch could use a railing very high for people with knee problems or older people. Screw that held big mirror in king bedroom fell out lucky someone caught mirror before it broke. Baseboards in kitchen was not cleaned. Crack in door to washer and dryer . Only one roll of toilet paper per bathroom and that was on the roll. Pool wasn’t cleaned, so we didn’t get to swim and that was a big disappointment. But other than that the house was in a quiet neighborhood, very easy to find, comfortable. I would definitely love to bring my family back to stay in June!!

351 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing I didn’t want to leave I’m sad we didn’t stay longer next time I will stay more than 3 nights

352 of 947 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a very comfortable, roomy and clean condo. We had a total seven adults were all comfortable. The kitchen was well equipped including a Keurig. Each level has its own bathroom with a shower. The master bedroom is on the middle level which is same level as the kitchen and living room. The beds were very comfortable as well as the living room furniture. I loved the sun porch. One evening we enjoyed sitting on the porch in the rain. We were able to enjoy the night air while staying completely dry. The location is wonderfully close to downtown Gatlinburg and the Roaring Fork Motor Nature Tail. We would definitely stary in this condo again.

353 of 947 Guest Review

Guest Rating: 10
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

354 of 947 Guest Review

Guest Rating: 9.0
Stayed on 05/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Disappointed the hot tub was not functionally. Hot water in sink in the downstairs bathroom never got hot. A lot of dirt under the sofa sleeper. Was a beautiful cabin however. Would have like the grill to have been covered so we could have grilled out. It rained most of the time we were there so we couldn’t grill

355 of 947 Guest Review

Guest Rating: 8.5
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
If you don't want fancy this is the place. The cabin is perfect for a weekend getaway for a couple. It's located about 25 minutes from Pigeon Forge but the drive is absolutely beautiful. We didn't mind it at all. It sits right next to the creek/river. It was so perfect in the mornings drinking coffee watching it. There is 2 other cabins pretty close but we never heard a noise from either of them. The only complaint I have is definitely not enough towels are left. We used the hot tub and then shower and our towels were beyond soaked. We laid our clothes outside to dry but the towels had no hope for them. Also the bed wasn't horrible but not great. We would stay again but bring our own extra towels.

356 of 947 Guest Review

Guest Rating: 8.8
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The commode seat was loose on second floor & there were no darts for the dart board. The couch was not comfortable to sleep on. Every thing else was ok.

357 of 947 Guest Review

Guest Rating: 10
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family enjoyed the cabin. It was plenty of room for everyone. There were plenty of dishes for us to cook. We went to the pool which was nice we were the only ones there when we went. We also visited Jayell Ranch and did horseback riding,atv,and zip lining. The Tanger Outlet was close by so we were able to do some shopping. Thank you soo much for allowing us to stay.

358 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed everything! Had a wonderful time. Only issue was the microwave did not work. Called maintenance left message and never heard back from them. However we did manage without the microwave.

359 of 947 Guest Review

Guest Rating: 10
Stayed on 05/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful. Cabin was easy to fine and very nice. I would suggest putting some blinds on those west facing windows - it got really hot in the main room from sunshine! We had a great weekend.

360 of 947 Guest Review

Guest Rating: 10
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our happy place is a beautiful peaceful cabin. We stayed there from 5/22-5/25. We loved everything about the cabin especially the hot tub. The booking process was a breeze. We did express check in. That’s was a breeze as well! The entire process from start to finish went super smooth without one glitch! We will definitely be booking with cabins USA in the future!

361 of 947 Guest Review

Guest Rating: 8.7
Stayed on 05/24/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin is nice! My family enjoyed staying there. There is lots of room. Plenty to do. My kids really enjoyed the pool. We will definitely be booking with Cabins USA in the future!

362 of 947 Guest Review

Guest Rating: 10
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed in several other of their cabins .This one is the best br far Excellant location , privacy, clean and all the amenities you need .Love this cabin !!!

363 of 947 Guest Review

Guest Rating: 9.2
Stayed on 05/26/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

364 of 947 Guest Review

Guest Rating: 8.9
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 1
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice and clean! We felt comfortable. We really enjoyed our stay. The only thing we didn't like was having to stand on the sidewalk for over an hour to get someone to check Us in after a long drive. We were not aware that you had to check in online 24 hours before . Also maintenance cut the grass on Memorial Day I thought that was rude. All in all it was a nice experience. We will be back! Thank you!

365 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The bed was a little uncomfortable and hot tub water seemed dirty but we didn’t use it. This was seriously the most perfect cabin ever! When we come back we will be booking here ! The view was perfect too.

366 of 947 Guest Review

Guest Rating: 8.2
Stayed on 05/25/2020
Ratings:
Booking: 9
Staff: 6
Cleanliness: 7
Check In: 5
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had an amazing stay and loved our cabin. The only thing I had an issue with was check-in. I did the pre online check in and it said I would receive the address and pin for our cabin which I did not. The check in was confirmed online and paid in full. After calling and leaving voicemails and emailing I did not get any response. We ended Up having to go to the Check in address to get the information needed for our cabin which was a long wait. When I was at the counter she already had all my information (due to my online check in) and said she didn’t know why I didn’t get the email. It wasn’t a Huge deal but enough to irritate us having to make the extra trip to check in. Over all it was definitely a good experience and we plan on coming back again!

367 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and location were awesome and the river right in the back yard was amazing. We'll definitely be booking this cabin again in the future. Besides needing a new mattress everything was perfect.

368 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

369 of 947 Guest Review

Guest Rating: 8.4
Stayed on 05/25/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The only issue I recommend fixing before other people come Is
The water coming from kitchen sink and bedroom jacuzzi smell very very bad. If the issue were fixed and the cabin was clean more, it will be 10/10

370 of 947 Guest Review

Guest Rating: 10
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Angel’s Landing was a perfect cabin. We had two couples and the two master suites were perfect. Each bath has a stand up shower and jacuzzi tub. The kitchen had everything under the sun that could be needed to cook a wonderful meal. (Hand mixer, blender, coffee maker, pots, pans, casserole dishes). There is a nice gas grill and picnic table on the deck. The Hot Tub is huge and has a stereo built in. Would highly recommend the cabin.

371 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

372 of 947 Guest Review

Guest Rating: 10
Stayed on 05/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my family loved it....Definitely will be back.

373 of 947 Guest Review

Guest Rating: 10
Stayed on 05/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. The only issue we had was that the hot tub was not heating up to temperature. I called maintenance as soon as i noticed it, unfortunately it was late the first night after i had already checked in but they came out first thing in the morning and repaired it. I would definitely recommend Cabins USA to my family and friends this is a vacation i will remember for a lifetime, it was a vacation well needed during this rough time.

374 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the Cabin and Location.

375 of 947 Guest Review

Guest Rating: 9.7
Stayed on 05/27/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

376 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and location as it’s very close to town but in a quiet neighborhood. The bed in the master bedroom is beautiful but could use a new mattress. The hot tub is great if there are only 2 people because it only has 2 seats with leg ramps and very few jets. The toilet on the main floor is like it was made for a child as it is extremely low to the floor. It would be nice if there were a television guide so you know what channels you can watch, it was a pain trying to find ANY channel that you can actually watch. Don’t take these as complaints, only suggestions as we did enjoy the cabin but it could use a few updates and some cleaning in the woods on the back side, there was some trash likely from animals and a hose that was probably used for the hot tub.

377 of 947 Guest Review

Guest Rating: 9.4
Stayed on 05/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8

378 of 947 Guest Review

Guest Rating: 9.8
Stayed on 05/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

379 of 947 Guest Review

Guest Rating: 10
Stayed on 05/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

380 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

381 of 947 Guest Review

Guest Rating: 9.1
Stayed on 05/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

382 of 947 Guest Review

Guest Rating: 10
Stayed on 05/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The views in this cabin are fantastic. This is one of the best cabins I have rented in the smokies. The only thing I would say is that the upstairs bedroom is open to the lower level. The upstairs master bath also has these swing open doors by the bathtub that you can somewhat see through. This wasn’t a big deal for us but, for some you may not like the lack of privacy. Overall, this is an excellent cabin in my opinion.

383 of 947 Guest Review

Guest Rating: 10
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

384 of 947 Guest Review

Guest Rating: 8.4
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This was our second time staying at this cabin and we love the location of it. The cabin overall is beautiful and has some great amenities as well. We enjoyed the hot tub, Jacuzzi, and GameCube! As far as cleanliness goes there was an awful odor upon arriving to the cabin, to which we called Cabins USA about - there of course wasn't much they could do, but just to make them aware. The couches definitely need updated as they're very worn out and dirty, as well as the blinds in the bedroom as most of them are missing. We really enjoy staying at this cabin and would definitely recommend, just needs a bit of updating is all!

385 of 947 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in a few Cabins, and this one is by far our favorite. The location was great. We weren’t far but felt isolated. The layout of the cabin was perfect for our group’s needs. We will definitely book Blessed Memories again.

386 of 947 Guest Review

Guest Rating: 10
Stayed on 05/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

387 of 947 Guest Review

Guest Rating: 10
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

388 of 947 Guest Review

Guest Rating: 9.9
Stayed on 05/25/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great stay and the cabin was very clean.

389 of 947 Guest Review

Guest Rating: 9.5
Stayed on 05/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very happy with the entire experience overall. There was a few beer cans, broken glass, and a couple pieces of garbage around the outside. I was able to pick it up easily and then really enjoyed the location from then on. The inside of the property and the porch were very clean and well maintained. I would definitely recommend this property and the company to anyone.

390 of 947 Guest Review

Guest Rating: 8.2
Stayed on 05/26/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 6
Comfort: 6
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The view is amazing with the sound of the river. The showers....amazing! However there was a few drawbacks to the cabin. For one there’s no bathroom on top floor...all on bottom. The pull out sofa mattresses are stained, the barrel fire pit on the deck didn’t work, nor did tv in bedroom. We used the drill a couple of times and only 1 burner would light. Nice spot but too much money for what we got.

391 o