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Cabins USA Guest Reviews


Overall Rating: 9.42   /   10

1 of 377 Guest Review

Guest Rating: 9.5
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

2 of 377 Guest Review

Guest Rating: 9.8
Stayed on 02/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin for a great price. Clean, comfy and had everything to keep the kids entertained. An indoor pool, hot tub and pool table. We had a wonderful stay here

3 of 377 Guest Review

Guest Rating: 10
Stayed on 02/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay We will be using y'all again the cabin was very nice ???? thanks for the nice and clean cabin ????

4 of 377 Guest Review

Guest Rating: 8.2
Stayed on 02/25/2022
Ratings:
Booking: 8
Staff: 6
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great. Very functional and well stocked with kitchen utensils and appliances. Our group had a great time and enjoyed the cabin very much. My only complaint is that a cabin that sleeps 54 people had less than 30 towels in it. I had to call three times to get towels delivered. They finally arrived mid day on Saturday.

5 of 377 Guest Review

Guest Rating: 6.9
Stayed on 02/25/2022
Ratings:
Booking: 8
Staff: 5
Cleanliness: 7
Check In: 5
Value: 6
Comfort: 8
Check Out: 9
Amenities: 5
Location: 7
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Only dealt with the staff 1 time and that was to see if I could check in an hour or so earlier, they wouldn't let me, not sure why because noone stayed in it the night before. The cabin didn't have wifi and the cell service wasn't very good. Also it didn't say anything about bringing your own linens for the bed, so ended up having to go back out late at night to get it. Other than that the cabin was nice.

6 of 377 Guest Review

Guest Rating: 9.3
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

7 of 377 Guest Review

Guest Rating: 9.7
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful!! We always love coming to Pigeon Forge!! The only thing we would like to say negative about the cabin was that it has a smell…something is going on with the commode downstairs and when we first arrived the smell hit us at the door. It wasn’t horrible, but definitely there. I bought some air freshener and we used it a lot during our stay. Also the corner guards on the pool table all need to be fixed. One had a screw sticking half way out and actually ripped my pants because I didn’t see it. Several others were just sitting in place and feel off while we were playing. Other than that everything was wonderful!! That you and we look forward to our next trip!!

8 of 377 Guest Review

Guest Rating: 8.3
Stayed on 02/24/2022
Ratings:
Booking: 7
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This was not my original cabin I booked, the cabin I booked went on a maintenance cleaning block and I didn’t find out until the day of that I was leaving. I was satisfied that they found me another cabin but not satisfied I had to pay extra money for a cabin that was not my original purchase. This cabin that they put us in said it had a pool table and it did not have one it had the sticks and that was it, the directions need to be a little more clear because we got lost for a good 20 mins trying to find it. It definitely needs some maintenance it’s self there is missing transition pieces on the floor. I’m not one to nit pick but after the situation of a last minute cancellation which was not my fault I didn’t agree to paying more money.

9 of 377 Guest Review

Guest Rating: 10
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 377 Guest Review

Guest Rating: 10
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I am most definitely going to return ????????????????????????????????

11 of 377 Guest Review

Guest Rating: 9.9
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view is everything. The only thing is, I wish the beds were more comfortable.

12 of 377 Guest Review

Guest Rating: 9.2
Stayed on 02/25/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I loved the Cabin and the scenery is so serene.

13 of 377 Guest Review

Guest Rating: 9.1
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Beautiful clean and cozy cabin!! Enjoyed our stay. Will book again

14 of 377 Guest Review

Guest Rating: 9.8
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great the only problem we had was the drier didn’t work we had to put clothes on about 5 times and they still were not dry and the tv in the bigger bedroom we could not get it to work that was it a other then talkative it was wonderful and we would definitely stay at the Byrd house again

15 of 377 Guest Review

Guest Rating: 9.6
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a great stay and we will definitely come back.

16 of 377 Guest Review

Guest Rating: 10
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked this cabin for a weekend trip with 2 other couples. It was perfect! Each couple had a king bed with private bathroom plus there's a half bath on both floors. It was within a few minutes of the main road through Pigeon forge. The beds were comfortable, it had everything we needed, and was clean. Will for sure book this cabin again for another couples weekend or even with the kids! Favorite cabin we've booked!

17 of 377 Guest Review

Guest Rating: 8.5
Stayed on 02/25/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was great, the HVAC was frozen and heat Would no come on, we called and a maintenance man was there in minutes to fix it! The only thing I didn’t like was pulling out of the driveway. There is a dangerous hill and you have to pull out blind. Check in and out was easy, and the house was big and roomy! We enjoyed our stay!

18 of 377 Guest Review

Guest Rating: 10
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 377 Guest Review

Guest Rating: 10
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

20 of 377 Guest Review

Guest Rating: 7.6
Stayed on 02/24/2022
Ratings:
Booking: 8
Staff: 0
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 10
Check Out: 9
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There were no lights in the kitchen area to see to cook. The service in the bunk bed room was horrible so the tv didn’t connect. Downstairs was too cold and hard to heat up for the kids. The door knob in the upstairs bathroom was loose and my mom had to tighten it. Also the microwave plate was not the correct one for the microwave.

21 of 377 Guest Review

Guest Rating: 8.9
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Family member who slept in the bed downstairs (to the left) said the bed was absolutely terrible. It caved in in the middle and made noises every time they moved. Very uncomfortable. Would recommend to owner replacing the mattress. Did find a roach at the sink upon entry. The lock to the sliding glass door was broken. A couple glasses looked a little dirty. Besides those things, everything else was nice.
Thank you!

22 of 377 Guest Review

Guest Rating: 10
Stayed on 02/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

23 of 377 Guest Review

Guest Rating: 8.2
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was nice and we liked the privacy. The decor was very rustic which we liked but the beds as nice as they looked, were horrible. Especially the one upstairs. You lay down and your feet are up in the air and your head is laying down towards the ground. We tried to sleep different ways but the bed was just worn out. And the hot water would never get hot, just luke warm. Very uncomfortable shower:( the cabin is beautiful and clean but beds and water temperature not so much.

24 of 377 Guest Review

Guest Rating: 10
Stayed on 02/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great! We really enjoyed our stay. This was a recovery trip for me after a surgery so we could just relax and unwind, nothing to worry about. Our only suggestion is we were kind of surprised with the lack of kitchen items, we did a grocery pick up and planned to cook a bit. However, We only had 2 forks and there was no baking pans. I would just suggest filling the kitchen back up, and it would be perfect ??

25 of 377 Guest Review

Guest Rating: 9.5
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Had a great stay, the only complains I have is that they need more cleaning supplies. There was no mop. There was also lots of dust. Other than that, we loved it! The location was perfect, the cabin was spacious. The fact that every room had its own bathroom was a major plus! We definitely would stay here again.

26 of 377 Guest Review

Guest Rating: 10
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and loved how clean it was

27 of 377 Guest Review

Guest Rating: 10
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time!! Highly recommend staying in this beautiful place. Will definitely stay again. Thank you so much!!

28 of 377 Guest Review

Guest Rating: 9.1
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall, the stay was nice and we were able to get away for a few days. However, if you're going to advertise WiFi, please make sure it works before check-in; not that we necessarily needed it as we were fine with being off the grid for a few days. The only thing about this though that is concerning is that with little to no reception (5G) in the area of the cabin, one would have to depend on WiFi for outside communication / emergencies. Without the WiFi, there was no TV and again, not a big deal as we weren't there to watch TV. I did report this issue on Saturday, February 26th, letting the office know that this was happening but letting them know that they didn't need to send someone to fix it.

The heart shaped tub next to the bed was a nice touch, but we had some doubts as to how much it was cleaned prior to the arrival. The jets looked a little 'suspect' and there was melted wax (from a previous guest) on one of the tiles behind the tub (back left) that could have been easily scraped off by the cleaning crew.

Saturday morning, February 26th, the front burner on the stove would not come on, but on Sunday, February 27th, it did. Again, a little concerning that there may be an electrical issue with the stove itself.

Speaking of electrical issues and while we loved the 'on the deck' hot tub, Saturday night we were hanging out in the tub and the whole thing shut off and then a few minutes later turned itself back. It did this a couple times before we realized we should get out of it in case there was an issue. The one knob (if you're in the tub and looking at the control panel) to the right leaked and sprayed water due to a worn out gasket.

Overall, pretty nice stay and I would certainly consider Cabins USA again, but there are a few issues (at least at this cabin) that need to be addressed and hopefully before it is rented again.

29 of 377 Guest Review

Guest Rating: 10
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you so much

30 of 377 Guest Review

Guest Rating: 10
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked this cabin for a girls trip and it was amazing!! Amazing view, hottub awesome, and the beds were very comfy best sleep ive had in a while. We had a great time but make sure ur car is ready for the steep driveway????

31 of 377 Guest Review

Guest Rating: 8.8
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The cabin needed a little bit of updating. Kitchen table seemed to be old and scratched up with non matching chairs. The jacuzzi tub upstairs we used . Once we drained the water it flooded the downstairs bedroom , my mother in laws suitcase was soaked and the bed. Her cannon camera was on the bed and it was drenched luckily it did not ruin it. We are non smokers so we were not impressed on all the cigarette butts in the front yard. It was covered maybe we’re the ground was snow covered at one point and it melted and all the butts fell to the bottom. Other than that everything else was good. Will continue to use Cabins USA just will not book that cabin again.

32 of 377 Guest Review

Guest Rating: 9.4
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

33 of 377 Guest Review

Guest Rating: 8.7
Stayed on 02/25/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

34 of 377 Guest Review

Guest Rating: 8.6
Stayed on 02/26/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
It's a lovely cabin but hard to find in the dark and in a rainstorm. The runoff coming down the hill made it a bit difficult to turn in our little car but we made it. The staff were very kind to take my calls and help me both before and after we arrived. The cabin was a bit dusty. As to the amenities, I was surprised to find no salt, pepper, or hangers. I left a couple of packets of salt and pepper and a couple of hangers for the next guest. Also, it would have been helpful if the toaster had been in the pantry with the other small appliances instead of under the sink.

35 of 377 Guest Review

Guest Rating: 10
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved this home. The whole family did. It was mom and dad and boys age 20 and 21 also some good friends of ours. Plenty of room in this home. There are a set of full bunks in the game room we didn't know of until we got there which is a plus. Also a pull out couch on both levels. The separate laundry room is nice. Plenty of dishes and linens. The only thing I didn't have in the kitchen is a cookie sheet. The downhill gravel drive is a little bumpy but nothing major. We will definitely go back.

36 of 377 Guest Review

Guest Rating: 10
Stayed on 02/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have rented from several cabin rentals! This by far is the cleanest cabin we’ve stayed at! It’s not a very big cabin but it was absolutely wonderful for our family! We loved it so much and plan on using Cabins USA from here on!

37 of 377 Guest Review

Guest Rating: 9.9
Stayed on 02/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed staying at A Perfect Stay. The cabin was perfect for our family. We loved the location. A country setting but yet close to the attractions.
We recommend you put new blinds up in some of the rooms. And the lighting was poor in some rooms. The light going upstairs was not working. The exhaust vans in some of the bathrooms didn't work.
Overall it was a great place to stay! Would highly recommend it for your family getaway!!

38 of 377 Guest Review

Guest Rating: 8.7
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin!!! Great views and very comfortable and homey!! The bed however was terrible!!! The only complaint we have is the bed!! We loved everything about the cabin and amenities it had to offer! Along with a very secluded feeling!! Highly recommend this cabin for a romantic getaway, the 30 mins into town was worth it and a beautiful, enjoyable drive!

39 of 377 Guest Review

Guest Rating: 9.8
Stayed on 03/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time at Angles Attic, the hot tub with the view off the back porch was breath taking!! Absolutely loved it. Next time we come we plan on staying longer. I didn't want to leave lol. There is one little request about this cabin ( it wasn't a huge deal ) that I think people should be aware of... there are no shades on the back wall of the cabin, its mostly windows so in the morning the sun comes in and its bright. But I would definitely stay there again, just bring some shades lol.

40 of 377 Guest Review

Guest Rating: 10
Stayed on 02/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice quiet and everything we needed to fully relax!

41 of 377 Guest Review

Guest Rating: 10
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time ever using Cabins USA and our first experience in Little Wren but definitely not our last!!! We were completely satisfied with EVERYTHING! Our check in process was a breeze we had the code emailed to us and we entered it at our cabin on day one and had no issues and our cabin was everything advertised!! We vacation in the mountains often and we will definitely be using CABINS USA over and over again and now our family has a favorite cabin in Little Wren! It was everything we wanted and more! Happy customers in the Houston’s!

42 of 377 Guest Review

Guest Rating: 9.1
Stayed on 02/26/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

43 of 377 Guest Review

Guest Rating: 7.6
Stayed on 02/28/2022
Ratings:
Booking: 3
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The property was very nice however the pool was just too cold. This was not our original cabin and we were expecting a heated pool but other then that me and my family enjoyed our time in the cabin. I wish it was more private like the original cabin we booked but all and all I give the cabin a 7 out of 10 and I would definitely book with cabin USA again

44 of 377 Guest Review

Guest Rating: 8.8
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was clean and well stocked with cooking utensils. The coffee maker was an older one and took about 30 minutes to make but talked to management and that was taken care of! The cabin wasn’t very high in the mountains but it was ok as it was my 15 year old twins and my 1st time staying in the mountains! Love CabinsUSA employees, they are very knowledgeable and wanting to please!

45 of 377 Guest Review

Guest Rating: 9.0
Stayed on 03/01/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Awsome cabin, view and location.10 min to old mill. only negitive ,seems all the blinds had some damage ,and the bed room was misssing a blind whch was thrown into the closet.and no ball for the foosball table.

46 of 377 Guest Review

Guest Rating: 9.5
Stayed on 02/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Perfect cabin for a couple’s getaway! Close to all the attractions and can still provide a great view. The drive up is an experience the first time, but no concerns after that.

47 of 377 Guest Review

Guest Rating: 9.5
Stayed on 02/28/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

48 of 377 Guest Review

Guest Rating: 10
Stayed on 02/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean. We had to call for a minor issue it was taken care of right away. The guys that came to take care of it was very nice. Called to have them pick up the garbage they came out right away. My husband talked to him and he was very nice. I will be booking again with USA Cabins. Anyone that I know looking for a cabin I will them to call you. This was a trip with our children and grandchildren and having this cabin really made the trip one to remember. Thank you

49 of 377 Guest Review

Guest Rating: 9.1
Stayed on 02/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was nice. It could have been a little cleaner inside. The hot tub didn't work when we arrived, but we called Cabins USA and they sent the maintaince man out and had it fixed quickly but we couldn't use it till the next day due to giving time to warm up. Location was very close to many things to do in Pigeon Forge

50 of 377 Guest Review

Guest Rating: 8.9
Stayed on 02/28/2022
Ratings:
Booking: 6
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabins was adorable and perfect for our girls’ trip. The creek running on the edge of the property is a huge bonus. I would recommend at least a small amount of wood for the guest’s first fire. Some small things to mention, none of the windows open properly nor do they have screens to enjoy the fresh air. The stove is small, but the city is close enough for meals out. The hot tub definitely need service - it was warm enough, but none of the jets bubbled properly. Again, the place was nice for our get-away, a few extra things would make it perfect. I would stay again.

51 of 377 Guest Review

Guest Rating: 8.5
Stayed on 03/04/2022
Ratings:
Booking: 6
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
It’s a nice cabin as far as to get away for the weekend like my wife and I did. Bed is stiff and uncomfortable. Could use a better cleaning the jetted tub was dirty. Other then that it was a great place to spend the weekend

52 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was beautiful I loved being there and hated to leave wish I could of stayed longer, the parking was great the location was easy to find, the only thing was the mattress wasn’t so cute but I have a bad back and my mattress isn’t comfortable at my house and I’ve switched them out a couple of times and added mattress pads and still not comfortable, so I had no problem with that and I loved it there and looking forward to maybe staying in that same one again because it want be hard to find and the parking was great

53 of 377 Guest Review

Guest Rating: 10
Stayed on 03/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 377 Guest Review

Guest Rating: 10
Stayed on 03/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

55 of 377 Guest Review

Guest Rating: 9.7
Stayed on 03/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

56 of 377 Guest Review

Guest Rating: 9.5
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Good stay . Need to update the smaller couch in the living room it’s a little worn out . Propane… we waiting hours on propane so we could grill called office several times to let them know that it was three empty propane tanks. It took hours to bring them . Other than that the stay was ok

57 of 377 Guest Review

Guest Rating: 9.7
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin itself is perfect for a couple’s getaway. However, if you’re looking for something secluded, this wouldn’t be it. You’re surrounded by other cabins that are very close. We were extremely unlucky as one of those neighbors had a party the first night we were there, and the music sounded like it was right outside our windows. Otherwise, it was a great stay.

58 of 377 Guest Review

Guest Rating: 9.5
Stayed on 02/28/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

59 of 377 Guest Review

Guest Rating: 10
Stayed on 03/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great place great location. Very clean. Some of the kitchen utensils needed to be replaced where they were missing.

60 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had wonderful time! The only issue we had during the stay at the cabin is the wifi wouldn’t let our phones connect,which was not a big deal. Very beautiful peaceful surroundings! Can’t wait to go back!!!!

61 of 377 Guest Review

Guest Rating: 8.8
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall our stay was wonderful. The cabin was beautiful. The shower was amazing. It was clean and well taken care of. Definitely worth every penny.

Only had one issue. The bumble bee's and wasps. 15-20 bumble bee's and wasps seem to like to hang out outside of the front door the entire time we were there. I called the office and they transferred me to maintenance. They said they were going to come out and spray and never did. My girlfriend is allergic to bees and I told them that. Wasn't a huge issue but rather an annoyance more than anything. So if you rent the cabin in the future be prepared and bring some RAID with you.

We weren't huge fans of the location. The cabin is only about 2 minutes off of 321 (Parkway), which may be great for some people but when I rent a cabin in the mountains I prefer seclusion and being up on the side of a mountain. Once again not a huge issue and some people may even prefer this, being closer to civilization.

62 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

63 of 377 Guest Review

Guest Rating: 9.6
Stayed on 03/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 377 Guest Review

Guest Rating: 9.9
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

66 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was lovely, beds comfortable. Attractions were very close. Mountain View was breathtaking.

67 of 377 Guest Review

Guest Rating: 9.7
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin! The only reason of leaving a 7 for check-in was because the key code that was sent didn't work. Then I had to try & get service, which was a hit & miss, to get another code sent. That was the only issue. Everything else was great!! The cabin felt so comfy!! Everyone in our party loved it! We're actually planning on coming back next year, but for a week! 2 days just wasn't long enough.

68 of 377 Guest Review

Guest Rating: 8.6
Stayed on 03/04/2022
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
It was a nice, quiet, cozy cabin. The pool table was ripped up and the light under the microwave was out. It was hard to see while cooking. You may want to think about putting some pads in the bathtub. It was very slick. But overall it was a wonderful place and would recommend it.

69 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

70 of 377 Guest Review

Guest Rating: 8.5
Stayed on 03/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The price of this cabin was great. We loved the hot tub. The fact it was in the middle of Pigeon Forge and Gatlinburg was a big plus but took a while to get down to the main roads. Everything could have been cleaner but I didn’t realize we could call yo have housekeeping come out. Will book with this company again but probably not this property.

71 of 377 Guest Review

Guest Rating: 9.5
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice beautiful cabin everything was great just didn’t like the curve and hills to get there.and who ever does the cleaning they could of cleaned it a little better but overall it were very nice.

72 of 377 Guest Review

Guest Rating: 7.2
Stayed on 03/05/2022
Ratings:
Booking: 9
Staff: 7
Cleanliness: 7
Check In: 9
Value: 1
Comfort: 8
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Great cabin, but the down stairs tub, and fire place didn't work. Needs to be fixed before you have people pay full price for cabin.

73 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was AMAZING! Everything was super clean when we arrived. Our son absolutely loved the pac-man arcade machine and pool table. The hot tub was super relaxing and well lit especially at night. The cabin itself is perfectly located right near the strip in Pigeon Forge. It took us less than two minutes to get to all the restaurants and shops. Our neighbors were so friendly and the neighborhood is great! I’m very picky when it comes to where we stay and this cabin exceeded our expectations! Would definitely book here again on our next trip to Gatlinburg. Highly recommend!

74 of 377 Guest Review

Guest Rating: 9.1
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was great except the beds. They are hard and lumpy. But the house is beautiful and so very convenient. The house is beautifully decorated and very clean! The neighborhood is also very quiet (that may be different when the pool is open). I do recommend that the owners put handrails at the front steps and change the mattresses but other than that the house is fabulous!

75 of 377 Guest Review

Guest Rating: 8.5
Stayed on 03/03/2022
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 10
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin is nicely decorated and has lots of space. The bed is very comfortable. Hot tub could have been cleaned better and saw some dust bunnies in the corner of rooms. Neighborhood was loud at times with the zip line shuttle and neighbors talking loudly and blasting music at 4:30 a.m. one morning. Would recommend this company and this cabin.

76 of 377 Guest Review

Guest Rating: 9.5
Stayed on 03/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 8
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Bottoms and CabinsUSA was absolutely amazing. The book in/check out process was super easy (I didn’t have to talk to a single person) and the cabin wasn’t hard to get to or find and very clean. The bed was a little hard and the lock on the door for the bedroom is a little finicky. The ladybugs were bad but it wasn’t unbearable. Hot tub was a little cold the first night but was wonderful the rest of the time. Fireplace was amazing as well. Would definitely book this cabin again. Loved the seclusion and views.

77 of 377 Guest Review

Guest Rating: 10
Stayed on 03/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our family!!!

78 of 377 Guest Review

Guest Rating: 9.5
Stayed on 03/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

79 of 377 Guest Review

Guest Rating: 10
Stayed on 03/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

80 of 377 Guest Review

Guest Rating: 9.6
Stayed on 03/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin itself was cute and romantic. The Wi-Fi worked great, the beds felt comfortable. The cabin itself was clean, but the hot tub water was murky. The road to the cabin, although paved, was very windy and narrow, just keep that in mind if you get motion sickness!

81 of 377 Guest Review

Guest Rating: 9.7
Stayed on 02/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

82 of 377 Guest Review

Guest Rating: 10
Stayed on 03/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thanks for a great stay. The baby loved the pool Will be calling again soon

83 of 377 Guest Review

Guest Rating: 10
Stayed on 03/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My first time renting from USA
CABINS. I Recommend the Cabin Restin Easy. It was a Awesome Cabin.
Staff was Fantastic...from information to Booking Reservation..to Arriving to Cabin.
The Cabin was Clean an well taken care of. Great 4 days....Thank You.

84 of 377 Guest Review

Guest Rating: 8.8
Stayed on 03/05/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
This property was very comfortable and we enjoyed our time very much!!! Plenty of bathroom and bedroom linens, but skimpy in the kitchen. Could have used an extra kitchen towel and dish cloth. The location was great and we loved the hot tub. We felt that this cabin was perfect for our family of 3, 4 would okay, but 5/6 would be tight.

85 of 377 Guest Review

Guest Rating: 10
Stayed on 03/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

86 of 377 Guest Review

Guest Rating: 10
Stayed on 03/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin! We will definitely book again in the future!

87 of 377 Guest Review

Guest Rating: 9.4
Stayed on 03/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We enjoyed an awesome experience in the Scenic Mountain Pool cabin. This is cabin is beautifully decorated. After being back home, I have already started sharing with my family and friends how they should check out Cabins USA for their next vacation.
A very special thank you to Stormy for making our stay very enjoyable. Stormy was available to us throughout our stay to address all our questions and concerns.

88 of 377 Guest Review

Guest Rating: 9.5
Stayed on 03/06/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great cabin, close to the city and also tucked away in the mountain with beautiful views.

89 of 377 Guest Review

Guest Rating: 7.9
Stayed on 03/05/2022
Ratings:
Booking: 8
Staff: 6
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The stay could have been better if the amenities were better. None of the bathrooms had a soap holder or shower caddy in the shower. There wasn’t any hand soap on several of the sinks. The futons in the theater room could use cleaning. The pool table was old and tattered. Also the tv in one of bedrooms didn’t work and when we called maintenance about it no one came until the next day. That television had to be replaced and that room was didn’t have a working tv until the day before check out. After checking out we realized we left a fire stick and I was told I would get a call back and still haven’t heard from anyone about it. I have stayed at Cabins USA in the past and this stay was the worst.

90 of 377 Guest Review

Guest Rating: 9.2
Stayed on 03/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

91 of 377 Guest Review

Guest Rating: 8.4
Stayed on 03/08/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
My only complaint is the driveway needed repairing and it's a steep driveway that curves and the cement and blacktop near the curvy part of drive way could be patched .Beds comfy and nicely decorated cabin.

92 of 377 Guest Review

Guest Rating: 9.8
Stayed on 03/09/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

93 of 377 Guest Review

Guest Rating: 10
Stayed on 03/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely cozy and comfortable…we enjoyed this cabin…took a little time to find it but overall it was a nice experience

94 of 377 Guest Review

Guest Rating: 9.5
Stayed on 03/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

95 of 377 Guest Review

Guest Rating: 9.7
Stayed on 03/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such a wonderful Spring Break at the Patriots Point Retreat. The views from the cabin are stunning, and it was a great location for all of the excursions we had planned. The cabin had a ton of room to spread out and relax. The kids enjoyed the pool and the adults enjoyed their morning coffee in the hot tub. Cell phone and wi-fi connections worked great for those of us that had to work a bit during the trip. My only suggestion would be to provide a "you might want to pack list" for things to grab before getting to the cabin. Once we assessed what was there, we went to the store to grab a sponge to wash dishes, some cleaning supplies to keep the areas nice and tidy, wood and charcoal for the grill and fire pit, and some extra toilet paper and paper towels. We did end up extending the cabin for one more night as we didn't want the fun to end, and Cabins USA made that very easy to do. We would all highly recommend this cabin and cannot wait to plan another vacation to Tennessee.

96 of 377 Guest Review

Guest Rating: 9.2
Stayed on 03/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We love the area and Cabins USA as we have used them a number of times under multiple friends and family from high end to low end. We had a great time and this cabin was perfect for this trip. I did want to mention a few things that need attention, not as a criticism but to help from a renters point of view.
The inside stairs are very slippery. I fell once and caught myself but my son slid down the entire lower section. Socks and that wood do not get along. Also the steps outside appeared to have slip tape at one point but it is now torn and missing which needs replaced. Satellite with 600 channels was available but there was actually only about 2 watchable channels. There were no coffee filters which seems like it should be provided as we brought our own coffee. (we left what we bought for the next stay) There are never enough garbage bags, toilet paper or paper towels left to use. Luckily we had a dumpster across the parking lot for excess trash. Photos on the site are obviously years old so torn up chairs stand out more upon arrival. We had come 850mi in a Tesla, so mentioning that a Supercharger is less than a mile away would be a huge benefit.
Again just trying to help as we will definitely be back again...

97 of 377 Guest Review

Guest Rating: 7.7
Stayed on 03/06/2022
Ratings:
Booking: 7
Staff: 9
Cleanliness: 9
Check In: 8
Value: 5
Comfort: 8
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Kitchen was nice, however the silverware was lacking. There was only two forks there only four spoons and a bunch of knives. we left plastic cups because the glassware there was heavy and not that easy to deal with. Needs more assortment of frying pans and cooking pots. Enjoyed our time there.

98 of 377 Guest Review

Guest Rating: 10
Stayed on 03/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I enjoyed our stay very much. The cabin was so cozy and roomy. Jacuzzi was nice and hot. Very amazing olace

99 of 377 Guest Review

Guest Rating: 9.7
Stayed on 02/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Lookout Lodge is a very well arranged cabin: spacious and comfortable for several people. It was very clean and ready for occupancy. There was an insufficient amount of towels, etc. in each bathroom for the number of people in the cabin -- called and left message for assistance and was not contacted back. We did call for some maintenance issues. Randy came to the cabin -- made as many repairs as possible and put in work orders as needed. Parking is never good when you have a large cabin and are higher up on the mountain. But, again, we managed. We would suggest maintenance care for the stove: new oven racks
-- burners very slow to heat -- long time for foods to cook. Use higher wattage light bulbs in stairways and hallways -- lighting was not good in those areas. I have listed some maintenance issues below specific to Lookout Lodge.

We have been coming to Pigeon Forge for 14 years -- a group of friends who get together to scrapbook our photos, make cards, make memories, and enjoy one another's company. We have had several size cabins over the years encompassing many different heights of the Smokey Mountains, always enjoying our time there.

Over the years, we have encountered problems -- mostly with maintenance areas of the cabins. We are of the opinion this is not a maintenance staff problem but a problem with the fact a cabin is not scheduled for any regular vacant/unoccupied time for maintenance to be performed. I realize this is a "money" issue for owners but it could also result in an insurance issue. For instance, issues in Lookout Lodge during our time which were definitely not new problems: Several cabinet doors in the kitchen and bathrooms actually fell off their hinges when opened; The sink moved from side to side because there was no caulking around the edge of the counter which could lead to water leaking into the cabinet underneath; The metal stair treads on several of the stairs leading to the basement were coming loose and cracking -- which led initially to several of the ladies tripping and almost falling down the stairs. I could mention previous cabin issues but that is not necessary. Maintenance issues like I have listed require time -- not a few hours that are available from check out of one set of guests to check in of the next set of guests.

We will be back -- what size cabin we'll need we don't know right away. We will use Cabins USA in all probability as you have always worked well with us in arranging and even rearranging reservations. Thank you for all of this.

100 of 377 Guest Review

Guest Rating: 8.4
Stayed on 03/08/2022
Ratings:
Booking: 9
Staff: 6
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 6
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin was clean and comfortable but outside had lots of cigarette butts in flower beds and driveway. Was not told prior to check in that wi-fi was down due to storms. we stayed for 4 days without internet and phone services. There was not a remote for the Living Room T.V. Drove to office and talked with them about problems. Staff there was really nice. Was told that maintenance would bring remote for T.V. but never did.

101 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome cabin. Loved the pool & sauna. Would stay again. WiFi isn't the best. Goes in & out. Also previous guests left sunflower seeds all over deck and wasn't cleaned. That's why I gave 8 for cleanliness and 9 for amenities.

102 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

103 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

104 of 377 Guest Review

Guest Rating: 9.3
Stayed on 04/16/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We didn’t use the dishwasher till check out when saw we process was to put dish’s in the dishwasher. Found out the dishwasher was broken and not even secured. Also the chlorine smells were so strong in the indoor pool, it hurt everyone’s eyes to be in the room, even with the doors open. Other than those the place is amazing!

105 of 377 Guest Review

Guest Rating: 8.8
Stayed on 04/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

106 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing property! From the time we walked in we could tell it had been thoroughly, it smelled very clean! The cabin is beautiful, amazing views, the pool was wonderful for our group and we enjoyed time on the balcony and around the firepit. We will defiantly look into renting this property again.
The only opportunity is the fridge has seen better days, broken door shelving made it difficult to get everything in the fridge that we needed for our large group. This had minimal impact on our stay, we had a wonderful time and the cabin is absolutely BEAUTIFUL!!

107 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

108 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/02/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay at Cherokee Hilltop. When we arrived the property was in a fire evacuation zone and the staff at Cabin's USA were so wonderful to put us up at one of their other properties. Cherokee Hilltop was amazing. We loved the views, the amenities, and the proximity to Pigeon Forge. 10/10 would recommend this property and using Cabin's USA to book your stay to the area!

109 of 377 Guest Review

Guest Rating: 7.8
Stayed on 04/16/2022
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Overall we had a nice stay. Truth be told we didn't spend much time in the cabin as we were vacationing with family and spent most of the days out and about. There were a couple of lightbulbs that were blown out and the fireplace didn't seem to work.

110 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/11/2022
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my families first cabin experience and we really enjoyed it. Great place

111 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/11/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall I would highly consider staying here again. The property was in a great location in the heart of Pigeon Forge. The small home was spacious for our family of four, we were comfortable, and had room to spare. My only complaints or annoyances were that there were soooo many breakables, and it made me nervous with my young rambunctious twin boys, but all went well as we were mainly there to sleep. They have zero cleaning supplies, minus a broom and dust pan, paper towels, and dish washing soap. How was I supposed to clean up after meals without any disinfectant or spray bottles with cleaner? Yes I could’ve used hot water and a rag, but that’s not really cleaning in my opinion. So I ended up spending money on cleaning supplies during my stay, not a huge deal, but not what I had expected/anticipated. Overall the home was clean, but for those of us who prefer it to be spotless I would say it wasn’t spotless. Just minor things like dust under the bed and spots on the doors that would take extra time and care to remove, but nothing huge or too concerning. Like I said I would highly consider staying here again. The beds were big and comfortable, the kitchen was nice and was stocked nicely if you desire to cook during your stay. The dining table is small for a family or group larger than four, so it was perfect for us, but something to be mindful of if you have a larger family or group. Overall we enjoyed our trip and stay here.

112 of 377 Guest Review

Guest Rating: 10
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

113 of 377 Guest Review

Guest Rating: 8.7
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

114 of 377 Guest Review

Guest Rating: 8.9
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Excellent location,beds were terrible.cable or satellite didn't work no problems beside that.

115 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/13/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed Pookie Bear. Our boys loved just playing on the porch and deck area. There was plenty of seating areas for hanging out with our family. The cabin does not have a hot tub, which was the only complaint the kiddos had lol. The cabin is not super close to the strip so plan for that because it's not easy to "run back". It's secluded but not up any super hard/high drives. Minimal traffic through the neighborhood which was nice. I would definitely book this cabin again.

116 of 377 Guest Review

Guest Rating: 10
Stayed on 04/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Heavenly-Rae was wonderful. It was just what we wanted, a cozy quiet place to relax and unwind. The pond with it’s ducks added to the tranquillity. The cabin was clean and had everything we needed. We found the stove wasn’t working and called the office. They were very prompt with sending someone out to repair it,. The repair man found and reconnected a wire that had come loose. This is our second time using Cabins USA. I will use them again, we were pleased with the staff and our cabin.

117 of 377 Guest Review

Guest Rating: 10
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As always, the cabin was ready and waiting for our group. It was clean and “said welcome” from the moment we opened the door.

118 of 377 Guest Review

Guest Rating: 10
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Staff was very professional. My wife and I loved the cabin. Thank you!!!!

119 of 377 Guest Review

Guest Rating: 8.5
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Upset that fire place was disabled, we understand that it is in April but was getting cold at night and it would of been good to use, Also it was in the description that would be one of the amenities.
One of the pool sticks was messed up but we did call the office and they dropped off one off the next day so thanks for that.

120 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We chose to rent from Cabins USA to celebrate our 30th Wedding Anniversary. We absolutely loved staying at “Our Happy Place”. The cabin is beautiful and has a very welcoming homey feel. There was a grocery store at the bottom of the hill which was very convenient. The cabin is nestled in the woods just far enough off of the main strip that all you hear is nature. The mattress was comfortable but did feel like there was a divot in the middle. This was our first trip to Pigeon Forge and can’t wait to go back!

121 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful and the amenities were top notch! My kids LOVED they had the entire downstairs with a pool table and arcade game AND 2 tvs! My husband and I really enjoyed the spa tub, it was super relaxing after a long drive up there. We also liked the fact it had a full kitchen, made heating up leftovers a breeze. The hot tub was fantastic as well!! My only complaint was the driveway, it was so steep my car would scrape it when we pulled out, but to be fair it’s a Camry lol! Loved the cabin and will be booking again with friends for a couples trip eventually!!

122 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was ideal for a honeymoon getaway. It was clean, relaxing and close to the parkway yet still far enough out in the woods. We really enjoyed our time there and would definitely go back. Only one slight issue finding the cabin and the mountain roads were narrow without much room to turn around. We were provided a longer number than needed to unlock the cabin and were not instructed to press the "checkmark" button after entering only a portion of the number. All in all we would highly recommend staying at one of the Cabins USA cabins!

123 of 377 Guest Review

Guest Rating: 9.4
Stayed on 03/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The drive up to this cabin is very curvy, so if you're prone to motion sickness this is your warning. The driveway was easily accessible. The view from the cabin is amazing. It was cozy and spacious!

Our only complaints is that the overhead lighting was flickering which is concerning (wiring?) The hot tub was also a bit murky.

124 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
All 12 of us agreed it is a wonderful value r/t cost. We appreciate the location. I espescially like that each bedroom has its own bathroom. We were concerned that we couldn't turn the hot tub off. We did so by using the breaker. Like other reviewers have said, it could use deep cleaning. Two of the arcade games didn't work. Over all ,we were well pleased and would stay there again.

125 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were beyond thrilled with our time at Big Bear. It is incredibly private, scenic, and well kept. We did not have any of the issues that some of the previous reviews mentioned. The hot tub worked perfectly for our entire 5 day stay and we used it a lot. The cabin was very clean, and I am pretty particular. The location is great; you can access both Pigeon Forge and Gatlinburg. I highly recommend Big Bear.

126 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

127 of 377 Guest Review

Guest Rating: 7.7
Stayed on 04/19/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Cabins usa allowed us to change dates 3 days before check-in due to death in family. If not, we would have had to cancel the trip altogether and lose the money. They had to change cabins, which was understandable, but the cabin they gave us was very comfortable other than a bad dead-mouse smell. The pool table looked to have been just recovered and was actually level and shot fine, the internet didn't work while we were there, grandson missed it, I didn't. Altogether our stay where was enjoyable and would stay again.

128 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was nice and clean and we enjoyed it and it's beautiful views. Two things though....first, the driveway is straight uphill and terrifying and second there is NO privacy available anywhere in this cabin. The upstairs loft bedroom was wonderful except there was a jacuzzi tub in the room with NO walls. The bottom bedroom you could see through to the living room at the corner. Big bummer for parents on vacation hoping for any privacy!

129 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the stay was great , big difference than goring to the beach. already being ask by friends how was it. they are asking for a hook up. i gave them your address and phone number maybe they will call. but my family and i really enjoyed ourselves.

130 of 377 Guest Review

Guest Rating: 8.2
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 0
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The pool table needs to be adjusted or newer. The pool sticks need to be replaced and or fixed. Over all it was a great stay.

131 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We came for a family vacation. There were 16 of us and we all enjoyed ourselves. The cabin had something for everyone. The jacuzzi tubs were a favorite and my grandson loved the game room. There were plenty of dishes in the kitchen and many other little things you may not even realize you needed. My family and I would all recommend these cabins and will definitely be back.

132 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

133 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

134 of 377 Guest Review

Guest Rating: 10
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

135 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

136 of 377 Guest Review

Guest Rating: 10
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin, looks just like pictures, beautiful view, hot tub wasn’t working when we arrived, within couple of days was fixed and working, other than that, awesome, if we come back, will for sure get that cabin!

137 of 377 Guest Review

Guest Rating: 10
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Twilight Hideaway. We used the loft bedroom and the bed was the best I ever slept in. One little glitch with the number of nights we were staying and a new code but was quickly fixed. We enjoyed a lot of things in the area and the people are so wonderful in Tennessee. Wish we could have stayed longer. Thank you !

138 of 377 Guest Review

Guest Rating: 10
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

139 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We absolutely loved. It very. Cozy.
Lots of construction around it going on.
I would. Go there again.

140 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin name is perfect… Angel’s Landing. When you walk out onto the porch, the view was spectacular! The cabin itself was gorgeous as well! The game room was a big hit, the fact that it had a keurig that was not listed was a great surprise amenity as well! We had a few little things that needed attention but when we called, they were addressed very quickly! Staff was very kind when booking and calling with questions!!! Only issue was there was a little bug iissue within the dishwasher, but assuming it’s not used often which may have been the cause. Overall, great company and spectacular cabin!!!

141 of 377 Guest Review

Guest Rating: 9.3
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was nice but it could stand to have a bit more cleaning done. The area rug in the living room, the carpet covered steps going to the bottom floor and the bottom floor really needs to be vacuumed. There were crumbs in various places on the steps leading to the bottom floor and on the carpet in the bottom floor. We could tell by the traffic pattern on the steps that it hasn’t been vacuumed in a while. It would help the appearance to update the bed linens. This cabin has three bedrooms and the bedspreads on all three beds seem to be too small. The appearance of those would greatly be improved if those were bigger. We did see one roach on the kitchen counter but that was all. We couldn’t get the stove light on the microwave to work. The location was perfect and not too far from everything.

142 of 377 Guest Review

Guest Rating: 10
Stayed on 04/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I left a review already. Cabin location was perfect. Cabin was very clean and well maintained. Booking, check in and check out were all very easy. We had a great trip. Thank you Cabins USA.

143 of 377 Guest Review

Guest Rating: 8.3
Stayed on 04/02/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin needs some sprucing up. Windows were really dirty. Rated a 4, we thought 2 or 3 at most. Location is great for Dollywood. Pool was nice for grandkids.

144 of 377 Guest Review

Guest Rating: 8.6
Stayed on 04/05/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 3
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin is nice. They need to add a toaster and a new microwave the one there didn't work. Some issues with getting the TV to work. A suggestion for the owner to consider a taller commode in 1 of the bathrooms for your older quest. This cabin is a long distance away on a very narrow and curvey roads. I wouldn't suggest this cabin if you want to do activities then go back for lunch or change for a show because of the distance. We timed everything so that we just made one trip out each day.

145 of 377 Guest Review

Guest Rating: 10
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our family.

146 of 377 Guest Review

Guest Rating: 10
Stayed on 04/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

147 of 377 Guest Review

Guest Rating: 10
Stayed on 04/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a wonderful view to wake up to! This place felt like home to us. Close to everything, but felt private. We're looking forward to staying with Cabins USA again next year.

148 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin and would stay there again. There was a couple of things that needed attending to but Cabins USA took care of them in a timely manner and was very nice and easy to work with. That means a lot this day and time. The cabin was spacious. The indoor pool was a nice experience. We hadn't stayed in a cabin with a private pool before this trip.

149 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Pros - View of mountains, size of cabin, updated appliances and bathrooms, 4 car parking, amazing staff, roku on every tv, did I mention the view
Cons - hot tub dirty and half full, pool table ripped and cue sticks not in the best shape, unusable wifi, kitchen wasn’t fully stocked with important items you don’t think about until you need them (ex can opener), the hill is VERY steep to the cabin and was hard to get up
Overall - 9/10 would definitely stay here again

150 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the layout of the cabin but it needs to have work done on it and there was a few roach bugs

151 of 377 Guest Review

Guest Rating: 9.3
Stayed on 04/19/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great place to stay.

152 of 377 Guest Review

Guest Rating: 10
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As usual our stay was great. We had to leave early because of personal family issues but the stay was great. I can't wait to get back there again.

153 of 377 Guest Review

Guest Rating: 10
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked for our women’s group outing. We love the location of all the cabins at Cabins at the Crossing. We have used Cabins USA for 5-6 years now and have been very pleased. Pool had grass in it and we were missing wash clothes, I called the office and notified them. When we came back from our conference Friday evening the pool had been cleaned and wash clothes delivered. The cabin had plenty of room for everyone to spread out and not be on top of each other. Plenty of seating to relax and table and bar area for us all to eat together. The extra 1/2 bath on main floor was very nice for the ones on different floors. Already booked our cabin for next year. Highly recommend Cabins USA.

154 of 377 Guest Review

Guest Rating: 10
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed ourselves the cabin was wonderful it was clean had everything that we needed we will be staying again the next time we visit cabin USA is a great place to rent through .

155 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great about this cabin. We really enjoyed the fact that it was not only beautiful but also that it had that river behind it and also that it was so close to everything in downtown Pigeon Forge. Will definitely stay here again.

156 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would have given a 10 on cleanliness but the toilets wasa little on the dirty side. The one downstairs and up on the main floor wasn't working correctly other than that great property to vacation in I'm extremely satisfied ????

157 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was great! View was amazing! Only thing that was off-putting was the water in the showers was slimy

158 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

159 of 377 Guest Review

Guest Rating: 10
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I had a wonderful time. The house was very spacious, clean and in a great location. The house also had an elevator so it was easier for everyone to enjoy the entire house with no limitations. I would recommend this house to all my family and friends.

160 of 377 Guest Review

Guest Rating: 9.0
Stayed on 04/18/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I would stay and book through cabin USA again. Everything was great.. the only problem I had was there was no broom in the cabin but when I called they sent one..

161 of 377 Guest Review

Guest Rating: 10
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Simply beautiful! The location was ideal and the view left our group speechless. Looking forward to booking again!!

162 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The master bed on main floor is bad. The oven kept Shutting off before food was cooked. Only complaint is trash, For that many people I had to get my brother-in-law to take trash every other day to his apartment complex so we didn’t overflow

163 of 377 Guest Review

Guest Rating: 10
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Best condo we had ever stayed in, and we’ve stayed in a lot. Was just as described. Condo was decorated beautifully, so spacious. Previous reviews I read had commented that the beds were hard, but we didn’t have any complaints. Would definitely stay here again.

164 of 377 Guest Review

Guest Rating: 10
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I stayed in this beautiful cabin in April of 2022. It is absolutely gorgeous and the view is amazing. There was plenty of room and all the extra things in the cabin made it even more wonderful. From enjoying a nice cup of coffee in the morning on the porch looking at the beautiful mountains to closing the evening with some relaxation in the hot tub, we couldn't have asked for more. I would definitely stay here again.

165 of 377 Guest Review

Guest Rating: 9.0
Stayed on 04/22/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The cabin was outstanding! Remote check-in/check-out was very easy and nice. The cabin is located in a neighborhood that is all cabins -- so, they all look similar and most are rented. This cabin did not have a view (but others for rent in the same development that are larger do have a view down the mountainside). The cabin had a great setup for 2 couples because both bedrooms were like master suites with king beds and their own bathroom -- so there wasn't a need to decide who got the king bed/bathroom. Great hot tub on the deck for 4 and a huge 5-burner gas grill on the deck. We only had two very minor complaints: there aren't any closets anywhere in the cabin for hanging clothes, and the upstairs bedroom did not have blinds on the full glass door out to the deck (whereas the downstairs door to the deck was in the game room, not the bedroom) -- so, we had no privacy from the view of other, surrounding cabins (but, we hung a sheet over the door for the weekend to solve this). All else was fantastic and only a 10-minute drive outside Seiverville. We would rent here again!

166 of 377 Guest Review

Guest Rating: 9.1
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

167 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

168 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

169 of 377 Guest Review

Guest Rating: 7.2
Stayed on 04/20/2022
Ratings:
Booking: 9
Staff: 5
Cleanliness: 7
Check In: 9
Value: 5
Comfort: 5
Check Out: 9
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin is awesome. When we got there, someone had left an open drink sitting on dresser. No wifi. Cable TV channels limited and the guide didn't work half the time. TV would randomly just kick off. Amenities could use improvement, but the cabin itself is really nice.

170 of 377 Guest Review

Guest Rating: 10
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was really nice our kids enjoyed the pool. We were surprised by some of the amenities that were available that wasn’t listed which made it even better.

171 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The size was perfect for our group of 16. There were a few things that needed to be fixed, like the lights in the hot tub and only 1 game out of the 3 in the basement worked. Otherwise our stay was perfect.

172 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/21/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 9
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

173 of 377 Guest Review

Guest Rating: 8.4
Stayed on 04/15/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The River Retreat property has all that you will need to relax and enjoy vacation. The view from the balconies is awesome, listening to the river flow is great. I recommend fishing with a regular line instead of fly fishing, there's lots of fun to be had. The cabin has all the essential needs including video games and plenty of TVs for everyone. The ride to the cabin is a bit steep, but don't let it detour you. Great spot for family enjoyment.

174 of 377 Guest Review

Guest Rating: 8.7
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The selling point for the cabin was the view, but the living/ dining room windows were filthy. We kept the shades down . The right front burner on the stove didn’t work, only the outer large ring would work. Making it difficult to prepare food for 14 people. We called to have the AC filters changed( they were dirty) , the water filter on the refrigerator changed ( the red light was lit up on it), also 3 of the bathroom light/fan made terrible noises when turned on, scared me the first and only time I turned it on. The guys weren’t happy about the fans not working , if you know what I mean. Staff came quickly but had to order new fan motors, never got fixed. A cabinet door had one hinge totally broken, it almost landed on my foot. By time we left it totally fell off, which I reported. There are several dimmer switches that have no control buttons or they keep falling off when pressed, very annoying. One jacuzzi tub didn’t work , a jet was hanging out by the wires. Crockpot had no pot on it. And the ceiling fan had half of an inch dirt/dust buildup on it. If the cabin was right and ready for guest I would use it again. But as it is, it’s not worth the money. I wanted my kids and grandkids to experience a first time trip to Gatlinburg with a great cabin. Y’all have a great cabin but you need to fix for that great experience.

175 of 377 Guest Review

Guest Rating: 10
Stayed on 04/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my first time renting a cabin,the office personal was very nice and helpful. The cabin looks like the same as on website and was very clean. It's only a 3 minute drive to the island. This is my favorite place to stay. I just wish that the parking area had more lighting. But we had a great time and a great place to stay.

176 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

177 of 377 Guest Review

Guest Rating: 10
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

178 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife enjoyed our vacation. One small thing is the bees at the front door and porch

179 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed with Cabins USA for years now and this house is our second favorite one that we have stayed in. There was plenty of room and the amenities were great! We loved the outside deck and the weather was perfect while we were there! The only thing that the cabin was missing was a swing. Location was fine for us because we don't mind being out in the country but if you are looking for a cabin close to the parkway, then this cabin might not be for you. The drive to town for Pigeon Forge is around 25 minutes. Definitely would stay here again!

180 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/21/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

181 of 377 Guest Review

Guest Rating: 10
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The ladies from my church and I had a wonderful weekend. We loved the location and cabin so much we’ve already booked it again for next year! Plenty of room for sleeping, eating, playing games and just enjoying the view from the decks.

182 of 377 Guest Review

Guest Rating: 10
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay. Cabin very nice, great location. Would stay here again. Need more parking especially since you share driveway with another cabin.

183 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Pro: The location and paved roads to get to cabin. Easy to find. The cabin was comfortable, even the sleeper sofa was comfortable. The hot tub was great and very private. Loved the creek and how close we were to it. I could have fell asleep outside listening to the creek.
Con: the cabin is very squeaky. There were workers at cabin next to us at 7 am with saws and hammers, disrupting the peace and quiet. When I searched and booked cabin the listing listed a pool table, the listing was updated after booking to reflect no pool table. I was a little disappointed because the 2 things I was looking for was hot tub and pool table.
Even with the squeaky cabin and no pool table, I would definitely stay here again. The pros outweigh any cons. And it was easy to book and check in and out.

184 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

185 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

186 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great vacation spot! The cabin was big enough for our family and centrally located to Pigeon Forge and Gatlinburg to explore both areas. Only draw backs; 1. There are no large coffee cups! If you are a coffee drinker then you are going back for several fill ups. (an no Keurig) 2. The furniture needs fixing or replacing. I don't think there was one chair in the place that didn't wobble. If I had know I would have packed a screwdriver. Other than those issue it was what we were expecting based on other reviews, We had a great time and would visit again!

187 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful view..cabin was amazing and clean only thing was no things to clean up with and no dust pan bring extra toilet paper we only had 3 rolls.. also would not recommend driving a large vehicle drive way is a very sharp left turn. Other than that it was great

188 of 377 Guest Review

Guest Rating: 8.8
Stayed on 04/23/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 10

189 of 377 Guest Review

Guest Rating: 10
Stayed on 04/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was perfect with amazing views. Been renting from CABINS USA for many years and this was on our top 3 cabin choices. We were greeted by a bear upon arrival - he kept his distance but was very awesome to see. Came back a couple nights later and knocked over the very heavy trash container, but it was locked and secure, so we just picked it back up and carried on. Only issue we at all was the hot tub water was very hard to the point it was turning our suits rust color - we called maintenance and asked if they would bring us a filter and within a couple hours he showed up, changed the filter, put some solution in to remove the hard water particles and it was crystal clear super quick.

190 of 377 Guest Review

Guest Rating: 10
Stayed on 04/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First time staying here and we absolutely loved it! Check in and iout was very nice. Very clean and had everything we needed. Had slight issue with passcode getting in but the maintenance man was very quick helping us and showed us how to operate hot tub. He was GREAT! Would absolutely recommend grays place!

191 of 377 Guest Review

Guest Rating: 8.6
Stayed on 04/21/2022
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Nice cabin but it was located too close to the main road. We were expecting a little more privacy. Also, we were unhappy with two things - the Spectrum tv remote in the living room didn't work so we had to use the one from the bedroom. Also, the spa on the back porch wouldn't heat up any higher than 88° so we never got to use it.
All in all, a bit too pricy for this particular cabin.

192 of 377 Guest Review

Guest Rating: 9.3
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We absolutely loved this property but had a few issues. First the water pressure was a little low which made it difficult to shower if you try to do more than one shower at a time. Second, there are no dressers in the bedrooms which meant we had to pretty much live out of our suitcases. Third, the hot tub water had a bit of a smell and turned greenish, but it was still usable. Fourth and probably most importantly, the pool water was cold. This was the main reason we booked this particular cabin so we were quite disappointed that the water was so cold and weren’t able to use the pool at all.

193 of 377 Guest Review

Guest Rating: 8.5
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
During our stay we had several issues that had to be addressed. Each issue was addressed in a timely manner and resolved mostly. The air conditioner on the main floor was not working properly. When I called about it someone was sent out quickly to fix the problem. The problem was not permanently fixed and someone had to come out again. Once again, someone came out quickly and took care of the problem. The night before we checked out the air stopped working properly again.

Also, there was a soft spot with broken tile in the floor outside of the pool area. It was a major safety issue. This was resolved in a timely manner.

This cabin needs a few updates and repairs, but overall I would rent this cabin again. Each member of the staff I talked with was very helpful and made sure we were taken care of.

194 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Location was great! Beautiful views. Property was nice but could use some plumbing updates

195 of 377 Guest Review

Guest Rating: 10
Stayed on 04/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
BEST VACATION EVER!!!! We had the most amazing time staying at A Bear Encounter! I wish I was still there.....everything was perfect! The gas fireplaces were a romantic touch and the beds very comfy. The porch swing was perfect for my morning coffee. We had a very romantic getaway and would stay here again. I now think I need a Jacuzzi Tub, relaxing in every aspect. The cabin is located in a great spot and the nature was incredible. Town wasn't too far away, and the Smoky Mountain National Park was super close. When driving through the park, we even saw a Black Bear! We can't wait to go back!

196 of 377 Guest Review

Guest Rating: 8.9
Stayed on 04/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
First initial walk in was beautiful. The rooms were nice and clean, the kitchen was beautiful. However, when time to relax and cook we noticed the grill was disgusting and the oil can was overflowing, the air hockey table was missing half the plug in like it had been cut off, the pool had oil floating all over it and lastly the couch needs a major deep clean bc it appears lots of things have been spilt all over it. I would recommend the place because our family had an amazing time. Just needs some work and deep clean. Cabin USA workers were all amazing and polite and also very helpful. We will be using y’all again in the future!

197 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The only big thing I would like to see is the deck to be updated. Location was great and convenient to a lot of this gs and would stay here again!

198 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Our only complaints are that it states the cabin sleeps 18 comfortably. That is incorrect. I would say it sleeps 14 comfortably but there is room for more. Also there was a leak in the ceiling (that got fixed quickly) and we found out later that the dishwasher was not cleaning the dishes. That all being said. We loved this cabin and would stay here again.

199 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

200 of 377 Guest Review

Guest Rating: 9.0
Stayed on 04/19/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Pros: Cute cabin in the woods. Not completely secluded, but arranged in a good way where we were able to feel like we had decent privacy when out on the back deck. Hot Tub was nice. Game tables were fun (air hockey’s a little worn out). Nice to have a full kitchen & table, along with washer & dryer. Wi-Fi worked well.

Cons: Beds were not comfortable and rather stained. Even the mattress protector had stains. Upstairs toilet looked gross because of bleach stains, but it was clean. Couldn’t figure out how to operate fireplace.

201 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/21/2022
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time that we ever rented a house for vacation so I wasn’t sure what to expect,but when I got there it was wonderful the house was clean it was spacious you gave us more than adequate cooking utensils in the kitchen plates all that was wonderful. I plan on renting this house again next year because I know how good it is and I would advise anybody to look into USA cabin rentals because if you have any questions whatsoever you can call them and they will answer any questions you have,my only thing that I think y’all might need to do is in the afternoon when the sun going down about 5:30. you need to put a shade there on the porch because the sun is so bright it is so hard to look out. that way we can roll it down a little bit and still enjoy sitting out on the porch, because every day we would go out there. but some days we had to wait later because of the sun was so bright thank you again

202 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

203 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/24/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
There were carpenter bees all around on one side of the cabin. We could not use balcony off main level. Just be aware. Other than that it really is a great cabin.

204 of 377 Guest Review

Guest Rating: 8.3
Stayed on 04/25/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 8
Check Out: 8
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The Bees was a issue for us and the broken screens on the side of the porch where hot tub is house and only two jets was working in the hot tube

205 of 377 Guest Review

Guest Rating: 10
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love the cabin my two sons love it too it was clean and it had everything we needed. This is a place I would definitely come back to.

206 of 377 Guest Review

Guest Rating: 10
Stayed on 04/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was very nice. Close to everything we wanted to do. Each bedroom had its own bathroom and king size bed. That was great. The hot tub and fireplace weren't working when we arrived. We contacted maintenance the next morning. They fixed the temperature on the hot tub but did not do anything to the fireplace. No notification was left letting us know they had been there. NOT HAVING the FIREPLACE in working order was definitely DISAPPOINTING and killed the ambiance in the evenings.

207 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9

208 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is nice and cozy but the beds need to be replaced. The cabin could use some updating and WiFi is much needed these days so that would also be a nice add on.

209 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin has an “AWESOME “ view and has plenty of room. The furniture is a little dated. The hot tub was not clean, there were some kind of particles floating in it and there was debris in the bottom of it therefore we did not use it. The dryer took a few times to dry a load of clothes. And the beds in the master and downstairs were hard. We had a good time and enjoyed our stay and would stay here again…just hope a few of these things were fixed.

210 of 377 Guest Review

Guest Rating: 9.1
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 0
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
They had roaches in the dishwasher Not enough tissue paper Overall everything else was nice

211 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was excellent. There were a couple of issues. There needs to be instructions on how to change the thermostat from cooling to heating. This should be set to cooling/heating mode in the spring and fall. The batteries in all the remote controls need to be changed. Several were not working with low batteries. we enjoyed the time spent and will be back.

212 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall, our stay was wonderful. The location of the cabin was great. The wood bees were a nuisance. I understand that they’re a part of nature, but, they have done quite a bit of damage to the backside of the cabin/deck. Sawdust was falling all over us when we would sit in the rocking chairs and hot tub; they even pooped on my husband a couple of times.
And, the mattress on the king size bed could either be flipped or replaced. It dips badly in the center of the bed.

213 of 377 Guest Review

Guest Rating: 8.6
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

214 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/25/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

215 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall was a great stay. A few things need some attention but other than that we had a great vacation.

216 of 377 Guest Review

Guest Rating: 8.2
Stayed on 04/25/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 4
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6

217 of 377 Guest Review

Guest Rating: 8.3
Stayed on 04/24/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

218 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This style of cabin was exactly what we were looking for. Great views, access good. easy check-in. just one negative. Had no WiFi and I must have missed that as a amenity not listed.

219 of 377 Guest Review

Guest Rating: 8.7
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was comfortable with lots of room to spread out. The view was truely spectacular. My complaint was the cookware because there wasn't any pan or skillet big enough for the number of people we had (8). Also the sinks in the main floor bathroom drained very slow and the kitchen stopper didn't hold water. A trash can was spilled down the hillside and left there. It could be that there hasn't been time to pick it up but it took away from the property.

220 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/19/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall great cabin! We had 5 guests (2 adults, a 1 year old, and two 8 year olds). It was very spacious! Things we loved: the pond was so close! The cabin was clean, decorated nicely, and fully stocked! We loved the hot tub and the washer & dryer was helpful. The master bathroom was super nice too. Cabin was easy to find and it was close to all of the attractions but not too close. We still felt secluded in the mountains. My husband did a little work at night on his laptop and the Wi-Fi worked well. Suggestions: the grill is great but note that it is gas not charcoal. The master bedroom downstairs doesn’t have a fan so we were a tad warm while the rest of the house was cool, wish I would have brought a fan. The lights were also very dim in the master so it was hard to see anything. Not a big deal but worth mentioning. We caught 3 tiny fish but the pond didn’t seem to be full of fish like a precious review had stated. My biggest complaint would be that the ceiling above the master bedroom/floor of the kids bedroom upstairs was just wooden planks so we could see their light shine through and we could hear the kids as if they were in the same room with us and the floors are very squeaky. It was hard to put the 1 year old to sleep in the pack n play downstairs at 8pm with the 2 older kids upstairs. So we had to make the older kids play outside while baby fell asleep. And then the older kids had to basically sneak in later and shower very quietly. Not an issue for other families I’m sure. It must have rained prior to our visit, the fire pit area was so muddy we couldn’t use it which was a bummer because we had bought s’mores. We would definitely come back to this cabin but we would wait until the baby is a tad older.

221 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We really enjoyed our stay at this cabin. Location was great, it was clean, and well stocked with basic supplies. This was our second time renting from Cabins USA and the experience has been great both times.

222 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/28/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

223 of 377 Guest Review

Guest Rating: 10
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

224 of 377 Guest Review

Guest Rating: 10
Stayed on 04/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will be back thank you for a great visit

225 of 377 Guest Review

Guest Rating: 8.6
Stayed on 04/24/2022
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9

226 of 377 Guest Review

Guest Rating: 8.4
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We loved the customer service with Cabins USA! This is in no way anything negative with Cabins USA. They were super prompt and friendly with any concern. The cabin itself was beautiful! We loved the location and how CLEAN the cabin was! I appreciated that! I'm a germaphobe and have to wipe EVERYTHING down before I can feel like it is clean! This cabin was the CLEANEST cabin I have stayed in! We have stayed in cabins before that weren't cleaned very well and I never felt comfortable after that. So for the cleanliness I will give a 10 out of 10! The amenities were a little less than desirable. As I was reading the reviews from 2020 I assumed things had been updated per the complaints. Unfortunately, they weren't. The couches are still in need of replacing. The table and chairs in the upstairs are still in need of replacing. The chairs are close to falling apart! We never sat at the table. We didn't want to be the ones to break them. The dishwasher gave us problems where the detergent wouldn't come out of the pod to clean the dishes. There was rust in the dishwasher which says it is aged. We won't be staying here again unless they start taking the customers complaints seriously. The hot tub messed up while we were there. Cabins USA quickly sent out a tech to fix it but it couldn't be fixed in time for us to use again before we left. Their customer service is 100 percent in my book. We will definitely use them again!

227 of 377 Guest Review

Guest Rating: 10
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and quiet, and had most everytgung we needed. We did have to go buy toilet paper and paper towels, but we had most everything we could need. The only complaints were that the hot tub was dirty and there needs to be curtains/blinds on the top windows. We didnt get in the hot tub unless we were getting ready to shower, and only a few times. And the sun shining directly on us in the morning made sleeping in impossible.
We would have also liked tonhave had an option to check in earlier. We have 2 small children and we got there a little earlier than expected abd gad to drive around with fuast tired kids till 4pm check in

228 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at Angel Haven for our honeymoon and everything was great! The only complaint that we have is that the hot tub did not work the entire week that we were there. Staff was informed and very attentive to try and get this issue fixed, but the hot tub had issues that could not be fixed while we were staying there. The staff and management were great and the cabin was in a prefect location. Will most definitely be staying here again soon!

229 of 377 Guest Review

Guest Rating: 10
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

230 of 377 Guest Review

Guest Rating: 10
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As always Cabins USA was an excellent choice for finding a cabin. I have used them for several years and will continue to use them in the future. The cabins are always clean and the amenities are just as described. The best rental prices of anyone. They definitely make a vacation better.

231 of 377 Guest Review

Guest Rating: 8.4
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin itself is nice. The parking is very tight as we had 4 vehicles and you have to share parking with the cabin next door. There was plenty of room in the cabin for our family to spread out. The positives are there is plenty of cookware, utensils, towels etc. The negative is the parking and the beds and sleep sofas are hard and outdated. You can feel the springs and bars in the sleep sofa and the beds are very hard. Other than that it is a great rental. Could also use a good mopping as the floors were dirty but not a big deal breaker. I have used Cabins USA for the last 10 years and will continue to use them in the future.

232 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely perfect for our first stay in Tennessee. Location was great, just on the outskirts of the main strip in Pigeon Forge and the first cabin going up the mountain. And only about 15 minutes from Gatlinburg. Only two things that weren't the greatest was the parking (very steep and not a lot of room) and around the vents in the cabin it was VERY dusty. Other than that, we loved every minute of our stay. More than enough room for 4 of us and having 2 bathrooms is fantastic!

233 of 377 Guest Review

Guest Rating: 9.6
Stayed on 04/28/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Alexander the Great was absolutely beautiful. Everything in the house and kitchen was furnished. We didn't want for anything.
Normally we stay in Gatlinburg. This was our first time staying in Pigeon Forge, but it want be our last.
We had 13 adults and 6 children under the age of 5 and everyone loved the house and location.
Can't wait to use USA Cabins again.

234 of 377 Guest Review

Guest Rating: 10
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My friends and I had a fantastic weekend at the Appalachian bear den cabin. Everything was clean and tidy on arrival. We enjoyed the pool table and hot tub. The cabin was close to the main strip which made going out a breeze. We will definitely be considering this cabin next time we visit pigeon forge. Thank you!

235 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/28/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was not as secluded as the pictured eluded. In fact, it was right on top of several that could have easily been seen inside. However, it was a lovely cabin fit for two. We enjoyed the big sliding doors and the openness that the cabin provided. The shower, bathtub, and hot tub were big enough for both of us. The place was clean and ready to go when we arrived.

236 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Great cabin. I would like to see the agreement updated, I was very hesitant with it saying no refund even if air, water or electricity doesn't work. ????

237 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

238 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

239 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The Castle is beautiful and sits high on the mountain for gorgeous views. We saw bears almost every day and stayed at the end of April. Although it looks like it, the pool is actually a hot tub without the bubbles. We stayed there to have a wedding and it was perfect but for a family trip it would have been nice to have a game room or movie room.

240 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful location and views. I wouldn’t plan on the hot tub- they may change it after each stay, but the water is brown and smelly. Would definitely book this again even though the hot tub was not useable.

241 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Made for a very comfortable getaway! I enjoyed the privacy of the location, but still being so close to the main road! I’d love to come back!

242 of 377 Guest Review

Guest Rating: 8.5
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall, we were happy and satisfied with our stay.
PROS: The location was perfect! It only takes about 5 minutes to get to the Parkway. The cabins aren't secluded in that area, but they are far enough apart for privacy. Inside there was plenty of private space for everyone and plenty of common space. The hot tub was functional (that's always a plus since you never know about that!). There are three decks on the backside, and we used them all :) We took extra toiletries, but didn't have to use them as there were plenty stocked. All the appliances in the main kitchen and kitchenette were functional.
CONS: I'm glad we've learned lessons from past travels and took some of our own kitchen supplies. For a cabin that sleeps up to 12, the kitchen was poorly stocked. The biggest skillet was made for about 2 people, yikes. And although we typically wash everything before we use it, it was definitely needed for the items in this kitchen. The kitchen cabinets could really use a deep clean. We also had to clean up some beer bottles and cigarette packs from the decks. The kitchen sink and one of the showers drained very slowly.
SAFETY: The kitchen chairs and benches (although very pretty) are top heavy and start to tip when getting up from sitting. The beautiful fireplaces have pilot flames of course. But the screens are easily pulled back, so we had to keep an eagle eye on the youngest, most curious traveler in our party.

243 of 377 Guest Review

Guest Rating: 10
Stayed on 04/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I cant say enough about this cabin!!! It is absoutely gorgeous. It had so much room and amazing amenities. My family had the best weekend of our lives!!! We will be back!!!

244 of 377 Guest Review

Guest Rating: 9.8
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was great… wish I had longer to stay because my family and I really enjoyed ourselves. It was more than enough space for 13 of us and the cabin location was just 15 minutes from the Gatlinburg strip. The only thing is that the WiFi didn’t work but we was having so much fun.. we didn’t notice. I 100% recommended this cabin. Majestic Point Lodge was a winner!

245 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
While I enjoyed my stay, the cabin was lacking in small amenities such as larger bars of soap and facial tissue. The cabin was large enough and met my expectations in size. However, the furniture covers were badly soiled and had not been cleaned. One of the bed comforters had a big bleach spot on it, there was a used razor left in the upstairs bathroom, and the bathroom on the main floor smelled of strong urine. I immediately called the office (on Thursday) and was told that someone from maintenance would come and clean the bathroom. To my knowledge no one ever came unless they came when I was not there.

There are little changes that could be made to this cabin in order to give it 5 stars. You may want to consider updating the furniture, adding facial tissue, and cleaning the furniture. I will give this cabin 3 stars, if I return, I will consider a more luxury cabin with a 5 star rating.

246 of 377 Guest Review

Guest Rating: 8.8
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The blinds need to be replaced. The up keep has not been done very well at this property. The entrance door has a crack at the top. And the windows screens look to have been pried off at one time. The carpet was not vacuumed especially around the walls

247 of 377 Guest Review

Guest Rating: 10
Stayed on 04/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the perfet place to be away from the hustle and bustle ,yet close enough to the attractions. The kitchen has everything you need to prepare meals. I especially the enjoyed the porch with the swing and rocking chairs. We had daily visits from turkies and squirrels. The fire pit and large lot is an added bonus! This is an older decore cabin, but nothing you can't tolerate for a few days of relaxation. All amminites of home.

248 of 377 Guest Review

Guest Rating: 7.9
Stayed on 04/29/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 4
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Only thing to complain about was the fact that the paneling around hot tub was missing and broken along with ceiling fans were caked with dust in the downstairs bedroom. I would also suggest maybe suppling bigger cups to drink out of. Booking, checkout and directions went flawlessly. Us and another couple stayed and had an amazing time.

249 of 377 Guest Review

Guest Rating: 8.9
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 6
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Only major complaint about cabin was the hill to climb from parking spot to stairs, would've been nice to have heads up about it in cabin description just so that we would be aware of what to expect.

250 of 377 Guest Review

Guest Rating: 8.7
Stayed on 04/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The location was good. Really enjoyed the back deck. The only thing I see is that it needs to be updated and cleaned good. Coffee pot looked like it had not been cleaned well in months. I had to do a deep cleaning before I could use it. The beds slept okay but need new mattresses. Stayed hot in the upstairs. I would rent again but it just needs an overall facelift you might say. The back porch area saved the day but it also needs a touch up. The shower in main floor bathroom was so high we could not adjust the water flow. Mostly small things inside but like I said I would consider renting again.

251 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Everything was good just need Wi-Fi

252 of 377 Guest Review

Guest Rating: 7.4
Stayed on 04/29/2022
Ratings:
Booking: 8
Staff: 2
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 5
Location: 10
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
The jetted tub literally took 30 min to fill up completely, and by time it was full the water was no longer hot. The hot tub started leaking the 2nd day; maintenance came to fix it at almost 11pm (several hours after we called). Otherwise, the view was absolutely gorgeous and it was a very nice cabin.

253 of 377 Guest Review

Guest Rating: 10
Stayed on 04/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

254 of 377 Guest Review

Guest Rating: 10
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

255 of 377 Guest Review

Guest Rating: 7.7
Stayed on 04/28/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 4
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin had a few issues. The floor in front of the bathroom was soft like there had been a leak and the subfloor is rotting. The hot tub was nasty when we got there, they dud clean it the next morning and compensated us for the lost night of hot tub use. The cabin was smaller than we thought it would be for a 3 bedroom but we made do. The view was the winner for the weekend. All of the other stuff disappeared from my thoughts when I looked out those windows! We had a great stay and will consider this cabin again. Definitely will continue to use Cabins USA for my cabin rentals!

256 of 377 Guest Review

Guest Rating: 9.2
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a nice cabin the 2 king beds where very comfortable the bunk bed are not that comfortable hard to see the tv in that room also. The tv up stairs didn’t work which was okay for us. The only complaint I have is that put dirty dishes in the cabinet. All in all it was a nice stay.

257 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

258 of 377 Guest Review

Guest Rating: 8.0
Stayed on 04/27/2022
Ratings:
Booking: 10
Staff: 4
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
Loved the cabin, and location!. Cleaning of cabin. Not too good. Dirty dishes in dishwasher, bathrooms not cleaned properly. No trash bags in can. Outside deck tables and chairs, banister not wiped down full of dust and dirt.
This is third time staying with cabins usa first time very disappointed. . .

259 of 377 Guest Review

Guest Rating: 9.5
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Walked in and the cabin smelled clean and looked great! I wish they at least had things like coffee filters, sugar charcoal. The second night we had a problem with a raccoon up on the second balcony! Beds are old and I wish they would offer a crib. But otherwise super nice and clean!

260 of 377 Guest Review

Guest Rating: 9.7
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

261 of 377 Guest Review

Guest Rating: 8.8
Stayed on 04/25/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The Overlook. The name says it all. The views, especially at sunset, are outstanding. The cabin is cozy, but not too small. It does, however, need a little TLC. The door to the hot tub deck is swollen or out of square as it needs a good push/pull to get it open or closed. Cleanliness was good but the dishwasher is stained inside, and we did have to rewash a few items (pizza cutter had old dough on it still). All in all, we enjoyed our second stay in this cabin but a little attention to detail would go a long way.

262 of 377 Guest Review

Guest Rating: 8.5
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The property and the location was absolutely gorgeous. I really enjoyed the seclusion and the amenities, but the dishwasher didn't work at all, there was no grill that we had planned on using alot and bought food for, and no means of taking hot food out of the oven. We messaged the landlord about the grill, and all they said was I'm sorry it must have been taken. If you ask me, that is not customer service and they didn't even offer to bringbus one ... possibly from another unused nearby cabin. We saw a Cabins USA work truck driving nearby too. The value was good...we did enjoy the hot tub but it was badly stained with rust. I sincerely hope that if we ever go back that all will be much better. I wish companies would actually care about what customers say and not just think..." we will always another customer" and not care about the unhappy ones.

263 of 377 Guest Review

Guest Rating: 7.2
Stayed on 04/19/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 4
Check In: 8
Value: 5
Comfort: 8
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was a trip for our 20th anniversary. We enjoyed the cabin. We had a little hard time getting there between the directions we got from the office and GPS.. We never saw the cabin USA sign. The cabin was comfortable. We do feel that the cabin needs a deep cleaning and some maintenance or a few items. It would be nice if we had some Internet Cellphone use was little. Next time we will look at Cabin USA again if we want to rent another Cabin in the future.

264 of 377 Guest Review

Guest Rating: 10
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing I would suggest is getting wifi didn't have much cell phone signal there

265 of 377 Guest Review

Guest Rating: 9.8
Stayed on 03/26/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was all about the granddaughter and according to her, "Best Cabin Ever"
Would stay there again.

266 of 377 Guest Review

Guest Rating: 9.1
Stayed on 04/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a wonderful time here! There was a few things that can easily be fixed like my more cooking utensils, there was no can opener or scissors. And the cleaning could have been a little better. And for some reason the birds just loved to poop all over our cars everyday we were there. Other than that we had alot of fun at the cabin. Thanks cabins USA you are the best!

267 of 377 Guest Review

Guest Rating: 8.4
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
You literally cannot beat the view, cleaning was not the best many things were missed. Hot tub looked great but too many bees outside to use it, so that was disappointing, also the yard wasn’t very kept up and the furniture was uncomfortable and bedding was missing for sofa sleeper. Beds and couches not comfortable. Overall staff was very on top of things and decorations were nice. I did advise of bad plug in living room and couldn’t plug in
Lamp.

268 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really liked the property and the ease of check in and check out. The only issue I saw was in the second bedroom. The headboard on the bed had not been dusted in awhile. It is a simple fix and didn't really change my thoughts on the home.

269 of 377 Guest Review

Guest Rating: 9.4
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This is an adorable little cabin! It exceeded our expectations. Very clean and had everything we needed. Parking for this one is a bit tricky. The door code was a bit challenging at first, we had to call the after hours office number and leave a message. Much to our surprise, we got a call back within five minutes. The wi-fi worked after figuring out which network to choose. The hot tub was clean and smelled like chlorine, which in my mind is how it should be. You can sit on the balcony and watch the lights on the Parkway all night until the sun comes up. There are two neighboring cabins, but the setup is very private. Points taken away for the condition of the bed linens, the comforter had sections of shredded material on the underside. This should be replaced or repaired. Overall, we would go back again and definitely recommend.

270 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

271 of 377 Guest Review

Guest Rating: 10
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There's a lot more privacy than what's shown in the pictures. There are more trees between the cabins now. Do NOT rely on Google to get you here. If you type the address into Google and start the directions and that will NOT take you here. It will actually take you to Gatlinburg. Using the Google maps or iPhone maps app brought us straight to the property. The location is great. It's a 2-minute drive to the parkway. Less than 5 minutes from the Island and other major attractions/restaurants in Pigeon Forge. About a 12-20 minute drive to the center of Gatlinburg (depending on traffic). The drive-in was a pretty easy one. No major hills, inclines, etc. Parking can fit 3 cars comfortably. The staff is EXCEPTIONAL. Our trip had a rocky start but 1 phone call and the staff here took care of things immediately and got us squared away. Heads up....for those that don't handle stairs very well....when you walk into this cabin, you're on the bottom level and have to take stairs up to the main level. Whoever gets the master suites on the 3rd floor, well, you'll have another staircase to contend with. 2 queen beds on the lower level (also game room), a master suite (king) is on the main level (also kitchen, dining, living room), and beautiful master suite with king takes up the entire 3rd level. We highly recommend this company and would rent from them again.

272 of 377 Guest Review

Guest Rating: 7.4
Stayed on 03/19/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 10
Value: 4
Comfort: 5
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
It would of been a nice honeymoon or anniversary cabin. But for a family of 4 it was too small. It looked like it was a quick flip cabin. It needed some TLC.

273 of 377 Guest Review

Guest Rating: 8.8
Stayed on 05/03/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Love the home a few things need attended to the pools sticks were broke could use more kitchen forks and spoons , bigger frying pan. . And more details bout spiral staircase very hard to go up and down very tight. Overall we had a good stay .

274 of 377 Guest Review

Guest Rating: 8.7
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

275 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property offered more than we bargained for. Beautiful, location from the city was excellent, no view of the mountains which is what we were looking for, but the place was still awesome.

276 of 377 Guest Review

Guest Rating: 10
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We arrived at the Lonestar and wasn't disappointed. It was exactly what the pictures showed and the cabin was amazing. The 4 of us and our furry friends loved the back yard and deck the most. No corn hole boards, was a bit disappointed, but...that little detail was a one thought and done. Location was great, we used our GPS and found our way to towns very easily. I have already recommended CabinsUSA, as well as the Lonestar. We hope to reserve it again in our future travels to the Smokies! We Loved Everything about it! Thank You

277 of 377 Guest Review

Guest Rating: 8.4
Stayed on 05/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The house was in a great location right outside of Pigeon Forge. Checking in/out was very easy. The cabin did not give a “homey” feeling. Nothing felt very clean. Staircase felt very unsafe and a bolt fell out at one point. I didn’t allow my kids to go upstairs so that meant no pool table or sleeping upstairs. It wasn’t the worse I’ve experienced but won’t be selecting that cabin to stay in again.

278 of 377 Guest Review

Guest Rating: 7.9
Stayed on 05/02/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 1
Check Out: 7
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This cabin has a great view of downtown Pigeon Forge. The night lights are a beautiful sight. The cabin is very nice. Our only issue is that the bed was very soft. After sleeping on in for 3 nights I had back pain as I need a harder bed to sleep on. The hot tub is getting old and either needs replaced or repaired as we had trouble getting the jets to come on and stay on. The kitchen and living area was very nice and comfortable. The shower floor has come loose tiles but overall it was a great place to stay.

279 of 377 Guest Review

Guest Rating: 10
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at Hillbilly Deluxe. Loved all of the amenities. I could just melt into the sofa it was so comfortable to me after a long day of having fun. We had a power outage and I called the office just to make sure they were aware. The Customer Service Representative was so kind and knowledgeable. He let me know that it had been reported and for me to let him know if it didn’t come back on soon. I loved the screened back porch. We spent a lot of time swinging. We had an unexpected visitor a Mama Bear and two baby cubs.. it was an awesome experience. Definitely will stay here again.

280 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

281 of 377 Guest Review

Guest Rating: 9.3
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

282 of 377 Guest Review

Guest Rating: 10
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin is beautiful and fully stocked, nice views, had everything we needed. Our hot tub didn't work when we got there Saturday evening. I emailed Cabins USA and they responded right away they'd have someone out. We figured it would be Monday since it was 5pm Saturday but someone was out there within 2 hours and fixed it. That's great customer service. The only complaint I have is they are building two cabins next to this one. Not a big deal, workers didn't start until about 9:30 everyday so it didn't wake us up, however, they threw all their trash down on the side of this cabin. By the end of the week, we kept the blinds on that side closed because there was so much trash.

283 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin so much we booked it again the day after we left!!! There were a few issues we had during our stay but as soon as I called they came to take care of it I would say the only downside of this cabin is where the hot tub is I know it’s over in the corner for the view but I wish it was more by the pool/fire pit side to be near everyone other than that it was amazing!!!!

284 of 377 Guest Review

Guest Rating: 9.9
Stayed on 05/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

285 of 377 Guest Review

Guest Rating: 9.7
Stayed on 05/02/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the cabin was amazing and we would book it again. Just a few super small things that needed attention. The games are missing pieces, there’s no chalk for the pool sticks, and we couldn’t figure out the arcade game. The air was set on a schedule that I wasn’t aware of to begin with so the first time we went out then came back, it was beyond hot because of the schedule. Lastly, the upstairs jacuzzi had a moldy smell when the jets were turned on. Nothing too serious to cause us to be unhappy with our stay. Cabins USA will definitely have my business in the future.

286 of 377 Guest Review

Guest Rating: 8.6
Stayed on 05/03/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was really nice and quiet. We went during the week. Parking for the cabin should really be addressed with the cabin next door since they seemed to think they had it all.
A firepit would have been a really nice touch, but I understand there wasn't enough room.
The staff got us into this one when our original cabin was an absolute catastrophe. The town was in very close proximity as well as shopping.
The only fault was the hot tub need some attention and getting the cover off and on is a real pain.

287 of 377 Guest Review

Guest Rating: 8.5
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
DRIVE WAY AT CABIN NEEDS REPAIR NO BLIND ON SIDE DOOR FRONT DOOR LOOKED NEW BUT HAS A LARGE GAP AT BOTTOM

NO CLOTHES HANGER ROD IN DOWN STAIRS CLOSET ALL MINOR THINGS OVERALL IT IS LIVEABLE GOOD ICE MAKER

288 of 377 Guest Review

Guest Rating: 8.3
Stayed on 05/02/2022
Ratings:
Booking: 8
Staff: 5
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 8
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Great place to stay. Very close to Pigeon Forge. A very unique property we absolutely loved it. The only issue I had with it was the lack of comfortable chairs on the deck. I wanted to sit outside and enjoy the trees and quiet, but it was very uncomfortable.

289 of 377 Guest Review

Guest Rating: 10
Stayed on 05/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was really nice and clean! Hot tub worked and was very clean. The only thing I would say bad about this cabin was the driveway but it wasn’t to bad.

290 of 377 Guest Review

Guest Rating: 10
Stayed on 05/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was so comfortable and spacious. The 2 rooms on the lower level aren’t big at all but it has its own kitchen/living room down there. My only complaint was the master rooms bathroom shower doors didn’t open and shut easily so it was frustrating kinda. But other than that, quiet, cute, comfortable cabin.

291 of 377 Guest Review

Guest Rating: 10
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Cabin and Great Location

292 of 377 Guest Review

Guest Rating: 10
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

293 of 377 Guest Review

Guest Rating: 9.1
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 5
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great except the hot tub never was hot enough to use. It stayed cold the whole time we were there. For the price payed, we wanted to use all the amenities. Check in and check out was a breeze.

294 of 377 Guest Review

Guest Rating: 10
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was excellent, clean and very well taken care of my kids enjoyed the cabin as much as coming to tennessee, it was a beauty and excellent service would highly recommend again and to anyone wanting an enjoyable stay also saw a bear first day there and the kids went crazy it was awesome Thanks again

295 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Really liked the cabin although there are a few things that need attention.
1. The sofa has a rip near center at top back area that needs repaired before it gets worse.
2. The pool table need recovered and leveled better.
3. Bathroom sink needs new stopper.
4. Whirlpool bath fixtures are very loose especially the faucet.
5. Several pieces a facia is coming down out front and birds are nesting inside that area.
6. Front doorknob needs replaced. I had to tighten the one screw still holding it together. The other screw was pulled through.
7. Railing on landing has been knocked loose at bottom.
8. Several pieces of brick facing are laying loose on porch and railing pout front.


My Wife said it was the best cabin we had stayed in in several trips, and we've used Cabins USA for many years. I liked the roundabout drive but would have been nicer to be off the main road a bit farther and the truck traffic was a lot going to the warehouse located just down the lane.

Overall, we would most likely stay again unless one a bit more secluded was available.

296 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9

297 of 377 Guest Review

Guest Rating: 10
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin and the location!! Even though it's close to the road we were not bothered by the traffic. We had a issue with the upstairs shower and soon as I let the staff know about it they sent someone right out to fix it. We will definitely book through CabinsUSA again in the future!

298 of 377 Guest Review

Guest Rating: 10
Stayed on 04/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property is so wonderful mostly because of the spectacular 180 view! However, the cabin is large enough to give everyone their own space. Copper Ridge was clean and ready for our stay.
On the negative side, the mattress on the bed in the bottom bedroom to the left really needs replacing. We made do by adding blankets and sheets.
Still, I would book this cabin again for a large group of family in a second!

299 of 377 Guest Review

Guest Rating: 9.1
Stayed on 05/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Sink in kitchen kept stopping up as well as the bathtub. The water had a smell like rotten eggs. A NEW mattress is definitely needed. It’s very uncomfortable. Staff and such were amazing. Very easy check in and check out. Just a few minor changes at cabin and it would be perfect!

300 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This location is so close to the Parkway, and that was perfect for us.

301 of 377 Guest Review

Guest Rating: 10
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great cabin. There was plenty of room for the 11 people in my family. The pool and hot tub were perfect. We loved the theater room. The guys enjoyed playing their xbox on the big screen.

302 of 377 Guest Review

Guest Rating: 8.6
Stayed on 04/23/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We enjoyed the cabin and our week's stay. It is spacious with nice view of Mt LeConte and we loved the hot tub and wrap around deck. There was an issue with the Nest thermostat in that the temps kept fluctuating. Either too warm or the AC would kick on especially thru the night and we'd wake up cold. We were unable to control it ourselves. The cabin was not stocked for a week's stay so we ran out of the basic supplies that are typically provided. There were 2 exciting nights that we were visited by a bear trying to get into the trash box!
We would book again.

303 of 377 Guest Review

Guest Rating: 9.6
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

304 of 377 Guest Review

Guest Rating: 10
Stayed on 04/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Coming back next year. Couldn't have gotten a better cabin not only on the creek but also in the beautiful mountains. It was spectacular. Clean comfortable and not far from town.

305 of 377 Guest Review

Guest Rating: 10
Stayed on 05/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin far exceeded our expectations. Everything was spotless. The beds were so comfortable. We had a day of rain storms so we were so happy to have the pool table and board games when we lost power. The location is quiet and peaceful yet close enough to town to run down for groceries. We will recommend to all of our friends and family.

306 of 377 Guest Review

Guest Rating: 9.9
Stayed on 05/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

307 of 377 Guest Review

Guest Rating: 10
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We rented the cabin for family vacation/wedding. It rained on our wedding day which is suppose to be good luck. We had to rethink how to have the wedding and the upstairs balcony was perfect. This place is so big it gave us plenty of options for where to have it. Inside or outside. The house is gorgeous. Plenty to do at the cabin. Only down fall was the hot water took forever in the kitchen to heat up. And the sink is slow to drain in the bathroom.

308 of 377 Guest Review

Guest Rating: 10
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin the only thing I didn’t like was that how long it took to get there it’s at the very top of the resort and it’s 25 min from everything

309 of 377 Guest Review

Guest Rating: 9.3
Stayed on 05/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
A couple of the tvs did not work and the neither did the jetted tub. I would visit again, hopefully everything would be fixed by then!

310 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin that is really close to everything but feels away from the busy areas. Everything was very comfortable inside and out on the deck. Kitchen took a little time finding items but had everything we needed. Booking and check in was so easy. We had a great time and would stay in this cabin again.

311 of 377 Guest Review

Guest Rating: 9.7
Stayed on 05/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First experience renting a cabin and it was great! Will continue to book through Cabins USA. The Star Gazer was a great cabin to stay in, we did not want to leave at all.

312 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/06/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The pictures on the website make the cabin look bigger than it is. While it's not small, it's not quite as big as it seemed. Also, you should warn people about the stairs going up to the loft. They are practically child sized. We had 3 adults staying in the cabin, and one of them up in the loft. She just happened to be the smallest of us, so it worked out, although she still had a rough time of it a few times. I went up once, and it wasn't easy coming down. One side of each step isn't too bad, but they taper down to practically nothing on the other side, making it very hard. I would just warn customers to they know. Overall, it was a great stay, though :)

313 of 377 Guest Review

Guest Rating: 10
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Mattress need replacing asap very uncomfortable to sleep on, but besides that everything else was on point! We definitely enjoyed, & would book again.

314 of 377 Guest Review

Guest Rating: 9.4
Stayed on 05/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay immensity. We understand and adjusted completely with the tornadoes and associated power outage etc, Our only recommendations. We laundered the sheets on the master bed after a week and discovered the mattress pad looked like something from a dog kennel. And after the weather turned colder and indoor temperature dropped to the 50"s discovered that the thermostat had been locked out of the heat mode and knew from the sign that gas logs were turned off after April 1 and although I understand the owners frustrations of being a landlord ? Well I do have a sense of humor and understand. I would like to thank everyone very much.
Roy Lupton

315 of 377 Guest Review

Guest Rating: 9.9
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

316 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The game console did not work and them propane tank was empty

317 of 377 Guest Review

Guest Rating: 9.3
Stayed on 04/23/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Paw was a great stay. Location was perfect. CUSA was most helpful in re-booking from a canceled trip last summer. Loved having morning coffee, dining, or just relaxing on the deck, with the sounds of the river. Definitely cozy and comfortable inside. All amenities I needed were there. The grill was very utilized!!

318 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/04/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Needed to be sprayed

319 of 377 Guest Review

Guest Rating: 10
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a beautiful place very clean will definitely be staying there again

320 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/08/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
thank you very satisfied

321 of 377 Guest Review

Guest Rating: 8.9
Stayed on 05/03/2022
Ratings:
Booking: 8
Staff: 5
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and location are fantastic! Couldn't ask for a better experience for the Gatlinburg and Smokey Mountain area.

We didn't have interaction with staff this time but last time it was great.

Our only complaint is the washer and dryer are still disgusting. They need to be replaced or at the very least cleaned.

Overall great experience and will definitely return again!

322 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved our stay here! The property was very close to downtown Gatlinburg but still secluded enough you did not hear the traffic, music or people in downtown. The hot tub was clean, beds comfortable and plenty of room for everyone! We woke up one morning to men mowing the yard, apparently the owners schedule yard maintenance and the rental company is often unaware when they are coming so they can't make guests aware. They were done quickly so it wasn't too much of a headache other than being woken up. My only complaint would be the lack of kitchen ware. We had planned to mostly cook while we were there to avoid spending so much on eating out. We ended up eating out quite a bit as there was simply no way to cook a proper meal. There were 5 forks, 4 coffee cups and 2 wine glasses for a unit that sleeps 6. No mixing bowls, tupperware, cooking knives, tongs for the grill etc. There were a few small pots and pans, 1 cutting board and a strainer. Once more is added the cabin would be perfect!

323 of 377 Guest Review

Guest Rating: 9.1
Stayed on 05/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 7
Value: 10
Comfort: 10
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

324 of 377 Guest Review

Guest Rating: 10
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked it originally for February and I unfortunately had to work and was going to miss check in and about half of my stay. They were so gracious as to let me reschedule my reservation and it was well worth it!
I have plans to book with them again!
Thankyou for the peaceful cabin and such a beautiful place with an excellent view.
Practiced the Art of doing nothing on the back deck with fire place and hot tub a lot! Truly a great experience.

325 of 377 Guest Review

Guest Rating: 7.9
Stayed on 05/05/2022
Ratings:
Booking: 9
Staff: 5
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8

326 of 377 Guest Review

Guest Rating: 8.4
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 4
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

327 of 377 Guest Review

Guest Rating: 10
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

328 of 377 Guest Review

Guest Rating: 10
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA are fantastic… had a very relaxing and beautiful scenery… while enjoying are time away .. easy access to all the area has to offer .. or just stay in and appreciate the amenities that they offer… would recommend this to all who want a hands free..on the stop… with freedom to choose…thank you very much

329 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The views were amazing!! When calling on any issues the office was very responsive and friendly. We really enjoyed the area but wasn’t expecting all the construction going on in that area. Kind of ruined the theme of just enjoying the out doors with saws and hammers all day and into the evening. The cabin was nice and cozy. We had a good experience. Thank you.

330 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This made you feel like home, a beautiful place to come back to after a day In town, however if your looking for a remote place this is it, the long drive to town and back was a little longer than expected.. it is a beautiful drive, very quiet and would recommend and come back to.

331 of 377 Guest Review

Guest Rating: 10
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

332 of 377 Guest Review

Guest Rating: 9.3
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 3
Guest Comments:
Beautiful cabin. Loved the pool and sauna. Everything about this cabin was top-notch.

333 of 377 Guest Review

Guest Rating: 9.9
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean. The views were beautiful. Location was under 15 minutes to the pigeon forge strip. It was great!

334 of 377 Guest Review

Guest Rating: 10
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful visit

335 of 377 Guest Review

Guest Rating: 10
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was absolutely fabulous, The beauty displayed inside and out was priceless along with being surrounded by Gods tranquility, People were friendly, Our Cabin was clean and orderly, All fixtures were nice including operational... Our rooms including bathrooms were tidy and user friendly & Clean... Big screen TVs throughout our Cabin floors, Just a very well maintained facility shared with nature... My wife and I shall certainly be planning another trip... Understanding were both within stressful jobs including being on 24/7 call-ins Her being a R/N-nurse & I'm A Reliability Manager for Georgia Pacific always on the go...... Thank you for everything, including provided with a Big shout out to Cassandra for working with us getting our schedules aligned after having to work through frustrating Covid events, Then Heavy snow falls in Nashville delaying our trip until finely traveling on Mothers day & returning home after 6 days on my wife's B-day... When checking out the gentleman's name was Stormy to whom was fantastic and Lori there supervisor was also fabulous...… Reiterating once again it was a Great relaxing trip! Thank you...…….

Opie Hunt

336 of 377 Guest Review

Guest Rating: 9.6
Stayed on 05/06/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

337 of 377 Guest Review

Guest Rating: 10
Stayed on 03/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome location. The page could really use some layout photos to make sense of the cabin as you plan. We had one microwave not working the pool heater was stuck running, so it go really warm as the week went on. We had great service as far as repair requests, even though the items were not repaired during our stay. It could really use more than one refrigerator for the number of people it is supposed to house, but the kitchen was pretty well stocked for most of the things you would need. House has some wear and tear and is showing some age, but we had tons of space and room to spread out. We loved the amenities and location. On the main floor and the basement, there are 2 sets of rooms that share a bathroom (jack and jill style). That worked for us, but that wouldn't in every situation. Overall we loved it.

338 of 377 Guest Review

Guest Rating: 9.7
Stayed on 05/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a very spacious and enjoyable three-floored cabin, which includes three full bathrooms, two full bedrooms, four TV's, WiFi Internet, a washer/dryer, a nice pool table, a porch-swing, rocking chairs on the porch, and a nice outdoor hot-tub.

The driveway is very steep: However, our all-wheel-drive, short-wheel-base SUV did not have a problem with it.

We experienced a few minor inconveniences: The microwave oven did not seem to work; We opted to not use the pool table, because the tips were gone off of 2 out of 3 pool cues; On the middle-floor, in the toilet tank, the connector was broken between the valve and the flapper; In the kitchen on the middle floor, some of the drawers did not work well; The couch on the middle floor has seen better days.

We noted some very minor preexisting damage: A very small gash in one of the walls; Some wood broken out around the lock on one of the interior doors; a face-board missing off of one of the drawers in the kitchen.

During our stay, a raccoon, or some sort of critter, dug a hole into the cover on the hot-tub. A Cabins USA staff member came right out and took a look at it. The cover still did its job, and we were still able to enjoy the hot-tub.

Nonetheless, we very much enjoyed the swing on the porch on the top floor, the rocking chairs on the porch on the middle floor, the hot tub on the porch on the bottom floor, the WiFi Internet, the washer/dryer, and the four TV's .

I very much enjoyed the location, nestled in the woods, and yet reasonably close to the things we wanted to do.

I would rent this cabin again some day.

339 of 377 Guest Review

Guest Rating: 9.1
Stayed on 05/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was an older one! It was not like the pictures on site. Beds were comfortable. The bee’s have taken over the out side. There is a raccoon family living underneath the cabin. It would’ve been nice to have a small refrigerator down stairs! TV in sun room didn’t work! Call and talk to Stormy and he was very nice they sent someone out and they said a control was missing! Over all the cabin was good!

340 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Probably my favorite cabin I’ve stayed in so far. It’s close to everything but still feels slightly remote being next to the river. We spent the majority of our time on the back deck area when at the cabin. We just loved everything about it.

The services through cabins USA are super convenient and customer friendly. That’s why i continue to use them for every cabin rental.

341 of 377 Guest Review

Guest Rating: 9.1
Stayed on 03/20/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a Jones and Dunemn reunion, which had a total of 10 adults and 4 children stay at "Alexander The Great" late March of 2022. We all loved the place, it was perfect for all of us. The location was perfect, just minutes away from the Island & strip in Pigeon Forge. One of the best features, was that all of the rooms had their own personal bathroom, so you didn't have to take or remove all your stuff every-time you showered, just wonderful! The children loved the fact that their bunk room was big enough for all of them to sleep together. The outdoor patio / grill area was covered along with many benches for eating outside if needed. There was also a small fire-pit on the other end of the property, to enjoy roasting marshmallows or telling scary stories while the fire pit was burning. There is plenty of parking for multiple cars outside, we had 4, but 6 would have fit also. Yes we all enjoyed the cabin just about as much as possible. Now for some cons: Out of the 7 rooms, only 3 of the TV's worked, and yes we are all pretty tech-savy, but the dish genie boxes were corrupted, and wiring hanging out everywhere, big mess. The game room consisted of a pool table and a game console that played games like donkey-kong and pacman, unfortunately the pool table was ripped(it was like that when we arrived) and the video game console, when it worked, the screen was half shorted out and the part you could see was white washed, just awful. Last, the small walk down to the firepit at night, there are no lights to illuminate the area, and my wife tripped on a stump and fell because it was in a shadow, so beware and bring some light. The positives outweighed the cons 3 to 1, so just wanted the next person to know and not be shocked. You will like this cabin, it is really nice. John & Tina Jones, Pensacola, Fl.

342 of 377 Guest Review

Guest Rating: 9.4
Stayed on 05/09/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

343 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful Cabin! It was perfect for my family. I would definitely recommend it to anyone. Thank you Cabins USA!

344 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We loved the cabin but had a few issues. There are a few leaks in the downstairs bathroom. There is a leak above the tub from the upstairs tub and a leak around the exhaust fan above the toilet. Not sure where that leak is coming from. We called about the leaks and the battery being dead in the front door. Maintenance came out and changed the battery but we still couldn’t use our code for that door. He said he would come change a valve in the tub to fix the leak but never returned. If more than one person was showering one person would lose all water pressure. Very inconvenient with a 6 bedroom cabin and 16 people staying. We book with cabins USA every year and have never had any issues. Hopefully they will get the issues resolved.

345 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an amazing stay at The Bear and Buck. Cabin was very clean minus the hot tub, it could’ve used a little TLC but nothing major. Master bedroom bed was extremely comfortable! Would definitely stay here again!

346 of 377 Guest Review

Guest Rating: 10
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

347 of 377 Guest Review

Guest Rating: 9.4
Stayed on 05/13/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Even though when we checked in the dishwasher had over flowed into the kitchen as we brought out luggage in. The team had it fixed and cleaned that evening. The next morning got up and after a shower there were honey bees flying around the light fixtures in the bathroom. We called maintenance again and it was taken care of that day. Said all that to say this, the staff done what they needed to quickly to get stuff taken care of. Things are going to pop up unexpectedly like that. They did what needed to be done to make sure we were safe and having fun. Beautiful cabin and awesome staff. Would recommend this place for anyone that is aware that this is the country and things like this will happen.

348 of 377 Guest Review

Guest Rating: 10
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

349 of 377 Guest Review

Guest Rating: 10
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

350 of 377 Guest Review

Guest Rating: 10
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

351 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/10/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We were transfered into this cabin after our original cabin had ants in the bed! EW. This cabin was SO PRETTY and prefect for our family. It was clean, and spacious and the kids loved the pool table and hot tub. Just a couple small suggestions- the game in the game room did not work, and my kids were really upset. I suggest removing it from the property if it does not work. Also, the halls were SO dark at night, maybe a couple hallway night lights would help. Other than that, GREAT! We will for sure stay again.

352 of 377 Guest Review

Guest Rating: 8.6
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin location was perfect. The cabin itself was fine, but could use some extra cleaning. Some of the furniture should be replaced. The kitchen chairs were broken and the mattress in the loft bedroom was uneven. Overall, it was a decent place to stay for a long weekend.

353 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/12/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This was our 1st time at the cabins and it was awesome! It was very clean, the beds were large and very comfort. It had everything we needed. We WILL be planning another trip later this year. ????

354 of 377 Guest Review

Guest Rating: 8.5
Stayed on 05/13/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 5
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall we had a relaxing stay. It was very quiet and beautiful setting. There were a couple issues inside, the tub drained slow and the toilet seat is loose.

355 of 377 Guest Review

Guest Rating: 8.5
Stayed on 05/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 4
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

356 of 377 Guest Review

Guest Rating: 10
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Castle in the Clouds was an amazing place! It was clean, the beds was so comfortable. It was basically a home away from home. It has everything you need. The pool was warm and the view by the fire was awesome and so beautiful. My family and I will be making plans to stay again. Check in was so easy. Very satisfied.

357 of 377 Guest Review

Guest Rating: 10
Stayed on 05/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Would recommend over and over again!

358 of 377 Guest Review

Guest Rating: 10
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

359 of 377 Guest Review

Guest Rating: 10
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin! We had a small family vacation and family in from Ohio. We went to Dollywood one day out of our stay and just wished we had stayed in instead! Plenty of room for everyone and big enough to have a few moments to yourself. Will definitely be returning!

360 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/12/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This was a nice getaway to relax. Bed is extra comfy.. Has 1.5 bathrooms, No wifi. Hot tub leaked so we kept putting water in it. Cabin was easy to find. Not far from PF Parkway. Only wildlife was a raccoon tipping over our trash can. Had a wonderful time.

361 of 377 Guest Review

Guest Rating: 9.2
Stayed on 05/13/2022
Ratings:
Booking: 7
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

362 of 377 Guest Review

Guest Rating: 7.9
Stayed on 05/08/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was nice but had a few things that in my opinion could have made it more user friendly. The kitchen table is too large. There's not enough room to pass between it and the bar. The master bedroom bed makes a very loud rubbing noise. It's so loud it disturbs the downstairs guests. The instructions given for the door lock were incomplete. There should have been a check mark at the end of the number, but it was left off my instructions. When I called the office, they knew my problem immediately. All of my transaction was completed on the phone, text or e-mail. I didn't see or come face to face with any personnel. I think that's a little impersonal, but not enough to hinder my using CABINSUSA. I experienced some difficulty keeping my booking because the cabins I chose kept going off the program. I had chosen two cabins prior to Knocking On Heaven's Door. The representatives I spoke with were very helpful in locating similar replacement cabins. Over all we had a good experience.

363 of 377 Guest Review

Guest Rating: 10
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin, but with this cabin the hot water didn’t work on the floor level shower. Other then that, it was great!

364 of 377 Guest Review

Guest Rating: 9.0
Stayed on 05/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Lovely and spacious cabin in a great location. Each of the 3 bedrooms has a full bathroom attached, plus a bonus full bath! Plenty of space for 3 couples to still feel like you have privacy. Check in and check out was a breeze. Thanks for a lovely stay.

365 of 377 Guest Review

Guest Rating: 10
Stayed on 05/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
One by of the nicest places we’ve stayed. Staff is nice and takes care of any issues that pop up. Will be staying again next year !!! The cabin was clean and kept up. Thank you

366 of 377 Guest Review

Guest Rating: 9.7
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No review comes close to the experience. The cabin is absolutely beautiful and was perfect for my family of 24 people who attended. The cabin has 7 bedrooms not six and Def could have accomodated 4-6 more people. We used this cabin as a location for my vow renewal and it was perfect. The only complaint was the downstairs bedroom closest to the laundry room, it stayed much colder than the rest of the cabin and was moist and smelled of mildew which I believe came from the hot tub because it also had an off putting smell. I studied the reviews vigorously before coming up and improvements were made!!! They had a broom and vacuum available making cleaning up a lot easier than what was stated in previous reviews. As far as appliances so the blender was broken and the freezer didn't freeze. The remote to the theater TV did not work nor did half the remotes upstairs. I still give this cabin a 10/10 because it was still perfect for us. It was an experience to remember

367 of 377 Guest Review

Guest Rating: 9.3
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I loved everything about the cabin besides the hot tub would not work and maintenance was there twice and still wouldn’t work.

368 of 377 Guest Review

Guest Rating: 10
Stayed on 05/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay for a couple. Easy access to all the restaurants and shopping. Feels like your staying in a remote location but only a short distance to everything.

369 of 377 Guest Review

Guest Rating: 9.9
Stayed on 05/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved Fieldstone Lodge. The cabin is beautiful, clean, and in a great location. We had an amazing time. I would highly recommend to family and friends.

370 of 377 Guest Review

Guest Rating: 10
Stayed on 05/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Tile was loose in bathroom and not much privacy for hot tub. But had a great time.

371 of 377 Guest Review

Guest Rating: 9.8
Stayed on 05/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time! The cabin was great with all the space we needed for 5 adults. It is close enough to everything. We are planning a trip back in the fall. Cabins USA is outstanding and we will use them again.

372 of 377 Guest Review

Guest Rating: 10
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I wish we could have stayed longer, when we got lost getting to our cabin, your staff member patiently walked us all the way there we really appreciate her patience in helping us, that really made our stay even more pleasant, as my daughter drove I wrote the directions down and was able to use each day (thank you) I took some beautiful pictures and have shown to many of my friends and told them how relaxing our stay was, we have always visit Tennessee our last visit was in 2016, loved it then, so we will be back again “ Cabin USA is the ideal vacation “ Thank you”

373 of 377 Guest Review

Guest Rating: 8.9
Stayed on 05/08/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Bearadise Cabin was a great little cabin for the money. There were a few things that needed work. The cabinet under the kitchen sink had a broken door that was just put back to give the appearance that nothing was wrong. We took a photo and sent it to the lady that helped us get into the cabin because the lock code we were sent in our confirmation packet wouldn't work. The carpenter bees were horrible you couldn't walk or sit outside without being bombarded constantly. The hot tub wouldn't get any warmer than 84 degrees which wasn't a major problem considering the weather was warm when we visited. The coffee maker could use replacing (took almost an hour to brew a pot). All in all the cabin was pleasant, we didn't know the wifi password and didn't really care it was nice to be "unplugged" from the phones. The gas grill was in great shape, all the utensils in the kitchen and the pots and pans were very adequate for 2 people. We have rented from Cabins USA several times and have been pleased overall with the quality and cleanliness of the cabins. We had an issue last year and were told by the service man that they only have 1 guy per 100 or so cabins that could be a huge part of the issue. Spreading the workers too thin doesn't make the issues go away it only magnifies them. We are willing to stay again but have growing concerns......

374 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for the week after our wedding in TN, it was a breathtaking view! We so enjoyed our time at the cabin, and lots to do around it. We will for sure be back!

375 of 377 Guest Review

Guest Rating: 9.5
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We absolutely loved the cabin the only problem with the amenities was the hot tub didn’t work to well only 2 or 3 jets was working so we did not get to enjoy that. The upstairs toilet kept running so I think they may want to fix that or have a high water bill other than that we loved the cabin an location

376 of 377 Guest Review

Guest Rating: 8.3
Stayed on 05/15/2022
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 5
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6

377 of 377 Guest Review

Guest Rating: 10
Stayed on 05/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place, made our mini vacation a great time!
Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168