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Cabins USA Guest Reviews


Overall Rating: 9.41   /   10

1 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nobody mentioned to me that I couldn’t get into my cabin until 4pm. I saw it in one of the emails after the fact but it would have been nice if at check in the receptionist would have told me that. It was a great experience! I would book again

2 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our second time booking Hideaway Heart, and it did not disappoint. The cabin was super clean and lemony fresh when we arrived. The owners have updated the furniture and there’s a DVD player in the living room now. Also the WiFi password is on the router now which saved us from having to call the office since my husband didn’t have it saved in his phone. If you don’t mind not having a pool table, I highly recommend renting Hideaway Heart. The location and proximity to the strip or to Dollywood can’t be beat. Very private but not secluded so you can make a quick run to Walmart if you need to. We call this cabin our second home and will be booking the same one for our anniversary in March. We can’t wait!

3 of 830 Guest Review

Guest Rating: 9.4
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9

4 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

5 of 830 Guest Review

Guest Rating: 9.3
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Did not like not having a phone. Not good service there unless you walk out to the road.

6 of 830 Guest Review

Guest Rating: 7.6
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only reason the staff got a 0 is because I never actually came in contact with the staff. I did everything online. My first initial thought of the cabin was I don’t like it. Yes I saw pictures but I guess my expectations were really high since it was my first trip to the mountains. After I slept and woke up it grew on me. I liked the fact it has everything you need just like home (kitchen wise). It needed to be dusted better and hair was in the shower. The shower didn’t drain well and I was standing in water the whole time. Also it needed extra towels. It was only two of each one. I had to wash after my morning shower to have it for my nightly shower. Overall experience was good.

7 of 830 Guest Review

Guest Rating: 9.8
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love this location. So close to everything. Privacy and quiet is very much a must for me. So easy for check in and check out. Very comfortable and clean. Only suggestions are to add kureg and blow drier.

8 of 830 Guest Review

Guest Rating: 10
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in a few other cabins but we think by far this was the best. We will be back

9 of 830 Guest Review

Guest Rating: 8.3
Stayed on 10/20/2019
Ratings:
Booking: 7
Staff: 8
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Hi,
I was a wonderful experience apart from below points:
1.The showers in the top level king bedrooms are not obvious on how to start them , please put a sticker on the wall or on the bathroom on how to start them as its not what is regularly used in homes.
2. The kitchenwear is very less in quantity as compared to number of people it can accomodate, please increase them.
3. There was no utensils wash liquid and scrubb provided, for sure it should have one.
4. The TVs were not working in the rooms at the basement floors and for the media room tv the remote was not workng and it took time to figure that out.
5. It will be great if the kitchen get upgraded.
Thanks
Amit

10 of 830 Guest Review

Guest Rating: 10
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem was our dryer would not work, the gas fireplace wouldn’t work, there was a cabinet door hanging,and the rubber under the back door was coming off. I called maintenance the first day. Then again the second day. They they finally came the third day. They took care of everything but dryer never worked right had to dry clothes at least 4 times.

11 of 830 Guest Review

Guest Rating: 10
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I was more than pleased with our accommodations. It is even better than in the pictures. I can't begin to tell you how clean it was and how enjoyable working with Cabins USA was. I rented through VRBO a couple of months ago and it was a disaster. I will be a CABINS USA renter for life and I rent several times a year. Everything was just as they said and advertised! It is well worth the money and short distance to the main strip. Beautiful views! I had our parents with us who are in their Golden Years and they loved it as well. Thank you Cabins USA for a wonderful trip with our family!

12 of 830 Guest Review

Guest Rating: 9.1
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

13 of 830 Guest Review

Guest Rating: 10
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin, great view. We couldn't have asked for anything better. Very pleased!!!

14 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

15 of 830 Guest Review

Guest Rating: 10
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

16 of 830 Guest Review

Guest Rating: 10
Stayed on 10/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

17 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I really loved the cabin that we stayed in. There was no panoramic view, too many trees blocking it. I did like going in the hot tub at night and using the fireplace to feel cozy. I love the decor, it was just what a cabin calls for and not overdone. Getting to it was not easy and we had to try it twice before we could find it. Not being used to the winding roads, it was a bit scary until you got used to it. I was a lovely experience being in the Smokey Mountains in a cozy little cabin...happily ever after!

18 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and loved the location, very secluded. A few small things like, the recliner was broken, poor lighting, games outdated and the pool table had a hole in the pocket where the ball kept falling out, darts had missing pieces and the dryer squeaked. The alarm went off at 6 am in the morning. Nothing that we could see outside so went back to bed. Then alarm went off again about 10 minutes later. We turned it off for the remaining morning. No internet that day. Other than that everything else was great!

19 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the condo, our first time staying in the unit. The view was beautiful, easy to get to, ample parking. Plenty of room for the 4 of us to relax.
The mattresses were not the greatest but it was only 2 nights, so not that bad. There were plenty of towels for our use. There were many dishes, pots & skillets, if you want to cook, which we did not !!
We have rented cabins from you for years, this was our first time staying in a condo & we will stay here again as it is convenient to everything in Pigeon Forge.
Early check in & easy check out is certainly a plus. We enjoyed our stay.
Company Response:
Thank you for your review,Margaret! We appreciate your business and your feedback about your stay. We wanted to update you and let you know that the mattresses have been replaced with new ones since your stay with us. We look forward to having you come back to stay with us again!

20 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is fantastic for a small family. It is well appointed, has great amenities, and is very clean. We like the location, which is wooded but not far up the mountainside. The view is woods, so do not rent expecting a vista. The drive to some main attractions is easy but can feel long depending on traffic and what you’re used to at home (Sugarlands Visitor Center ~25 to 30 minutes, Tanger Outlet Mall ~15 minutes, The Island ~10 minutes.) The distance from the Parkway was a plus to us! We tended to not be out during peak hours on the Parkway. With kids too small to do many of the area attractions, the cabin let us have a great trip spending much of our time “home” swimming, playing, snuggling, and picnicking on the porch. We look forward to coming back!

21 of 830 Guest Review

Guest Rating: 8.9
Stayed on 10/20/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The condo was really nice!! Our only complaint was that the jacuzzi tub jets did not work.

22 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/20/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The trees need to be trimmed back. Limbs kept falling on the metal roof late at night waking us up.

23 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The barn was amazing, the only problem was the smell of the water but other than that very romantic.

24 of 830 Guest Review

Guest Rating: 9.0
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was very nice! The view was fantastic. There was a small pine tree that blocks half of the view from the back porch that could easily be cut down. The A/C needs to be checked as it was blowing warm air when set to cool. Other than those two small issues i definitely recommend this property.

25 of 830 Guest Review

Guest Rating: 8.2
Stayed on 10/20/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 5
Check Out: 9
Amenities: 4
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10

26 of 830 Guest Review

Guest Rating: 9.0
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Overall it was a good experience. It was difficult finding cabin at night in the dark when I first checked in to cabin and trying to find my way out of the property. Also, fire place did not work in cabin and called office and was told someone would be out during day sometime. When I got back in evening fireplace still didnt work. I called office and was told couldn't get out to my cabin...I complained my stay was only 3 nights and they finally had someone come fix fireplace my last night there. It only took 10 minutes to get fireplace working after he came out at 11:15pm.

27 of 830 Guest Review

Guest Rating: 10
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

28 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Where to start, might as well start with the one hick up. There was a small problem with the dish washer, called and was taken care pretty fast. Also the hot tub is no longer on the deck, it is on the ground under the deck, no big deal but at night with no lights down there, makes it a little difficult to see once the sun goes down. Other then these 2 minor problems everything else was great, very clean and the beds where very comfortable. The cabin was really easy to find, and like most cabins higher up a bit, the road going to the cabin is a one lane road. The drive way for the cabin is one of the longest that I have seen at all the cabins I have stayed at over there years. There is plenty of room, and even has a nice pull out to turn around. The only other thing to think about when booking this cabin is the stairs, with the main floor being the second floor there are a lot to climb to get in. This was no problem for us, but if you have trouble with stairs I would not get this one. Last is the view, one of the best that I have seen(not for long trees growing, but they can be topped) But every day I would sit on the deck for sunrise and sunset, just breath taking views.

29 of 830 Guest Review

Guest Rating: 8.3
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
This is our 2nd time booking with Cabins USA. However, the cabin was not as clean as expected. Some of the dishes were dirty. Under the couch cushions there were French fries, candy and crushed chips. Both times, the jetted tub did not work. Last year the water leaked from the knobs and this year the cold water handles was broke. I was really looking forward to soaking in the tub, especially having arthritis. There were light bulbs missing from lamps. The hair dryer didn’t work. I did love the cabin and the fireplace outside! Amazing! Location was perfect!

30 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. We loved the game room. The only improvement would be to have a better Mountain View. The view is of the woods. I like how the cabin isn’t right next to anyone else so you have privacy.

31 of 830 Guest Review

Guest Rating: 9.8
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was just what we were looking for. It had everything we needed. It was very clean. We will definitely rent this cabin again.

32 of 830 Guest Review

Guest Rating: 10
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I booked A Beary Special Place because we wanted a quiet getaway...we were not disappointed! Tucked in a wooded hillside, A Beary Special place was exactly what we needed to recharge! The cabin was cute, clean and comfortable. The wooded view from the back deck was so peaceful. We enjoyed soaking in the hot tub each evening in the quiet solitude. We were very pleased with this rental and especially appreciated CabinsUSA express Check-in and Check-out !

33 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time, the cabin was everything we expected and more. Staff was pleasant to work with and checked with us to make sure everything was satisfactory upon our arrival. Thanks for a great family vacation

34 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 830 Guest Review

Guest Rating: 10
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 830 Guest Review

Guest Rating: 10
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

37 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We originally checked into another cabin (2 Tranquil 4 Words), which was not very well cleaned or maintained. There were a number of issues with that cabin, which I listed and took pictures of to send to Cabins USA. However, I will say that Cabins USA did an excellent job of responding to my concerns and moving us into a beautiful cabin (Tranquility) that was very clean and well-maintained. I was so impressed with the staff at Cabins USA and how they worked to resolve our concerns that I would highly recommend Cabins USA in the future.

I do recommend you get a cage for the trash cans at Tranquility because I saw three bears in my yard on Thursday night and on Saturday morning my trash cans were knocked over and my trash was scattered across the street.

38 of 830 Guest Review

Guest Rating: 9.3
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Every thing was very good with the exception of the bathrooms. They really need a major update! The tubs and showers are in real poor condition. The rest of the cabin was great! The view was fantastic, great location, great beds!

39 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our second time to stay in this cabin, and overall we were very satisfied. This year it was like coming home. There was a problem with the hot tub. The breaker would trip and wouldn’t reset until the next morning. And there was a leak under the sink in the bathroom off the kitchen. We had to place a bowl under it for our stay. As always, the trip seems to end too soon.

40 of 830 Guest Review

Guest Rating: 10
Stayed on 10/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a very nice stay. Very relaxing .

41 of 830 Guest Review

Guest Rating: 8.6
Stayed on 10/24/2019
Ratings:
Booking: 8
Staff: 3
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at view topia falls. The cabin was beautiful, the view was amazing. The drive to the cabin was a little scary. The cabin could have been cleaner. There was candy on the floor, cracker package under the couch, and dirty sock under the bed. Otherwise we had a great experience.

42 of 830 Guest Review

Guest Rating: 10
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very close to Gatlinburg, yet secluded with no outside noise. We all slept like we were at home.

43 of 830 Guest Review

Guest Rating: 9.4
Stayed on 10/24/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had a wonderful stay and were delighted with the cabin. We will definitely be back. Around 1:30 PM on the day we checked out we realized we left my 3 year old daughters tablet in the cabin. I called and spoke to Tiina to see if anyone had turned it in. No one had turned it in yet. I asked her if we could go by and look for it. She allowed us to and it was there. Excellent customer service. Her actions ensured we will use Cabin USA again.

44 of 830 Guest Review

Guest Rating: 10
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

45 of 830 Guest Review

Guest Rating: 8.4
Stayed on 10/25/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7

46 of 830 Guest Review

Guest Rating: 9.1
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The fireplace never worked after calling a couple different times. They finally sent a guy out and he couldn’t get it and was suppose to order a part. They then called and asked about my complaint which they said it a the tv not working. Didn’t seem like they knew what was wrong. Check out was at 11 and about 1030 a guy shows up and gets it working without the part. Really frustrating when that’s the reason I booked the cabin in the first place. Overall a nice and clean cabin and enjoyed my few days away from life.

47 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and great stay. Felt very homey!

For your use:
Bathtub in main bathroom. Standing in ankle deep water while showering. Took at least an hour to drain.
Sinks in bathroom with jacuzzi drained slowly.
Front door and rear door need adjusted to close correctly. Will eventually damage door or frame.
Under couch should be cleaned. There was a breast pump accessory and an old sucker stick. Amazing what grandkids find.

48 of 830 Guest Review

Guest Rating: 9.2
Stayed on 10/21/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin location was great . While at the cabin you'd think youre far away from the hustle and bustle location is quiet with a great view to wake up to and drink your coffee. When youre ready to get going pigeon forge is literally just 5-10 min down the road perfect for a vacation

49 of 830 Guest Review

Guest Rating: 8.7
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Very nice cabin but was disappointed because the sulfer water. Wish I had been told beforehand.

50 of 830 Guest Review

Guest Rating: 10
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin!! Very clean and the space is perfect for everyone to sit around the kitchen table and living room together. Loved that there is a private bath for each bedroom. Location is so close to everything and doesn’t take long to get to the parkway. We had a great stay and would definitely come back.

51 of 830 Guest Review

Guest Rating: 8.9
Stayed on 10/25/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
One Bathroom was choked and one has broken tap. Rest all things are good. Nice location and the cabin was awesome. We enjoyed a lot.

52 of 830 Guest Review

Guest Rating: 10
Stayed on 10/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was great. My wife and me really love the the house. We are going to rent it next june for your summer vacation for 7 days. Only problem we had at 1st was beds were not made. But your staff took care of it in a timely manner.

53 of 830 Guest Review

Guest Rating: 9.8
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my Friends really enjoyed our stay and we will definitely be back soon!!! The cabin was awesome and not to mention my Boyfriend proposed to me while we were there it was so beautiful!!!!!!!!!! Thanks Cabins USA see you real soon

54 of 830 Guest Review

Guest Rating: 8.0
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
View was not like shown in pictures. Also the cabin seemed smaller than pictured. Overall it was clean and was a place to sleep!

55 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 1
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

56 of 830 Guest Review

Guest Rating: 8.3
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We really enjoyed our stay. The cabin is alittle out dated and could have been cleaned more but over all it was fine. We loved how close it was to town and we even had a bear come on the front porch one night! Thanks Cabins USA for another great vacation!

57 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful and very comfortable to stay in. The only thing I found that was an inconvience was that there wasn't enough pots and pans, other than that the cabin exceeded my expectations...I would love to stay at bear den again in the future.

58 of 830 Guest Review

Guest Rating: 9.4
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin itself was AMAZING. We had lots of nice amenities & things to do inside. The rooms were very nice & big but we couldn’t watch tv unless we pulled up a chair close enough to see. The rooms & beds are ENTIRELY TO LARGE & SPACIOUS TO HAVE 19” TVs. They don’t have to be expensive TVs but for the amount people pay to rent this cabin they should’ve been updated. Even the living has a small tv sitting on the fireplace that really just looks like a picture frame on the mantle. The beds were a little hard but nice and we noticed a few roaches coming from behind the stove & on the counter in the kitchen. Most definitely needs pest control to come out & spray. Overall I would rent this property again with the fix of those minor issues. Thanks!

59 of 830 Guest Review

Guest Rating: 8.5
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
I loved this cabin. The location was so close to the attractions and not hard to access at all. Cleanliness received a 5 because even tho the beds were made and towels were clean, there were cobwebs and dust everywhere. It needed a deep clean. The spa doesn’t heat up past 70 degrees. The beds are so comfortable. My favorite from any vacation home. Check in time should be earlier, as someone from out of state we were ready to go in as soon as we arrived around 2PM and the cabin was ready. Overall, CabinUSA is a great company very easy to handle and very nice whenever help is needed. The cabin is great just needs a deep clean.

60 of 830 Guest Review

Guest Rating: 8.5
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Very Beautiful cabin. It is seriously perfect for two people and the view on the back porch is to die for. There is something no one else mentioned in the previous reviews, and that is the driveway. It is a lot steeper Then it looks in the photos. Just make sure you have the right vehicle.

61 of 830 Guest Review

Guest Rating: 8.0
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 9
Check In: 5
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
We loved our cabin! Beautiful place and felt like the comforts of home. Everything was ready for our stay. The location was perfect! The down side to our stay was that our children wasn’t able to watch tv the entire stay even after maintenance came out. There was no signal to the dish. It was unfortunate for three little ones. Another thing that we notice that wasn’t appealing was the carpet needed to be cleaned. After our 1 year old ran around for a short period of time her feet were so dirty. The supervisor I spoke with was amazing and actually cared! Other than those two things that are an easy fix our stay at this location was awesome!

62 of 830 Guest Review

Guest Rating: 10
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love Cabins USA! My family has used them for years and I honestly can’t say there has ever been a time when we were just unhappy with the service or cabins. This particular cabin “Mountain Glory” has probably been my favorite so far. The location, and the way everything was set up in the cabin was just outstanding and beautiful. It’s worth every penny. We will definitely be back. If you’re considering Cabins USA, do it! You won’t be disappointed.

63 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. The view was amazing. The road to get to the cabin was very good. It was very convenient to all the attractions. The only complaint we had was there wasn’t a can opener (we purchased one so there is now) and no dish towels or dish cloths. There were plenty of bath towels but none for the kitchen. Overall it’s a very nice cabin and we enjoyed being there for a week.

64 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only flaw to the cabin was that the upstairs fireplace was not working. Other than that, it was perfect!!

65 of 830 Guest Review

Guest Rating: 10
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful

66 of 830 Guest Review

Guest Rating: 8.9
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 6
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
bugs on the counter,needs sprayed for bugs/ floor need more cleaning/toilet needs repaired/more maintance .other then that we enjoy our stay .and will be back.

67 of 830 Guest Review

Guest Rating: 9.0
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

68 of 830 Guest Review

Guest Rating: 10
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice! Will be booking this location again!!

69 of 830 Guest Review

Guest Rating: 10
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I had a wonderful time and will look foward to visiting again in January.

70 of 830 Guest Review

Guest Rating: 9.3
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The home is beautiful. It is a bit out of the way but nice and quite. The beds were not very comfortable to me but that is only because I like soft mattresses. The joy stick on the video game is broke and won't move to the right. The bedrooms with king size beds also have pull down beds in them. So if you have a lot of people and want privacy in your room you may want to opt for a smaller bed. Over all it was a great place to host a weekend for the girls.

71 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin with probably the best views of the mountains that I’ve seen with staying in a cabin. Location was good and regardless there is cabins around it still felt somewhat secluded. We had a couple of minor issues and that staff was courteous and prompt with addressing them. Example, there was only 2 frying pans for a family of 11 and they brought a brand new set to us. Each bedroom was very large and they all had their own restroom which is large also. All the bedrooms have their own exit door to the balconies. The main floor has the kitchen with a large table for 12 and 2 bedrooms on that floor. The stairs up had the living room with additional 2 bedrooms. The stairs down from the main floor had the game room with 2 bedrooms. Then there is stairs down from that that has the indoor pool and hot tub on the deck. Very updated well kept cabin. I would definitely recommend especially with children due to all the amenities.

72 of 830 Guest Review

Guest Rating: 8.9
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The staff at Cabins USA is always very kind and helpful. We had an issue with the WiFi not working; not usually a big deal but our son has online classes. We called Cabins USA and were advised to call the HOA because that's the WiFi service provider for Gatlinburg Falls Resort. It is an open network. The HOA representative was extremely rude and unhelpful on the phone and refused to help since we rented through Cabins USA and not Gatlinburg Falls Resort. When I reported this to Cabins USA, they kindly sent out a service technician to try to see if there was anything they could do. There was not. The service technician also called the HOA to tell them of the problem and they wouldn't help him, either. We enjoyed the cabin other than this and will absolutely use Cabins USA in the future but will not be staying at this particular cabin again or any other cabin in Gatlinburg Falls.

73 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was PERFECT for our family of 5! Our daughters shared the queen bed in the second bedroom and our son used the pull out couch to sleep at bedtime. The bedrooms and bathrooms were VERY spacious. The cabin was clean and homey and THE VIEW, THE VIEW, THE VIEW! The two decks provided a perfect spot to sit and take in the mountains. We did the express check-in and check-out which was super convenient so we could go straight to the cabin. Definitely a bonus. We will definitely be coming back to this cabin!

74 of 830 Guest Review

Guest Rating: 10
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

75 of 830 Guest Review

Guest Rating: 10
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect view,
Easy to get to from town
Only about 15 mins to pigeon forge.
Home was clean in order and ready for our arrival.
Sheet should where clean and soft .
We will definitely be staying here next year.

76 of 830 Guest Review

Guest Rating: 8.7
Stayed on 10/24/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Our original cabin was Grand Pinacle, which was very dirty, smelly, musty, falling apart. The floor on all floors, including the deck, were unstable. This cabin should not be rented out until updates are made. Christine was very helpful and made new accommodations. I have always used USA Cabins and never had any issues until now. Thank you for a quick resolution.

77 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was very nice and in a good location. Booking and check-in was a great process. We stayed four nights-Wed thru Sun AM.
We did have an issue with the hot tub and also the natural gas ran out on our second night. The hot tub was not working upon arrival on Wednesday. We called on Friday AM about it and it was fixed some time on Saturday. We also reported the gas out on that Friday AM call and when we left on Sunday, there was still no gas. The gas being out only affected the beautiful fireplace between the living room and the master bedroom which we did miss our last two nights. These two issues did not spoil our stay in a way that would cause us to give a negative review as everything else was fantastic!

78 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The Fishin Hole is a spacious cabin with a great layout offering much privacy on 3 separate floors. The location is excellent. Parking is very easy, on level ground and is very spacious. We easily parked 2 tahoes with room for atleast another vehicle. The resort area is nice and feels safe. With that said, the cabin has a few issues that would greatly improve it. First and foremost, the beds are absolutely horrible and I can sleep pretty much anywhere. They are the hardest beds we had ever tried to lay on. I don't think it's that they are old, they are just outrageously hard. The brown leather loveseat in the great room is extremely worn with tears and looks awful for such a nice cabin. The fireplace would not come on in the top floor master suite and the exhaust fan light was out in that bathroom. Water pressure was good and never ran out of hot water. Porches needed a good cleaning too but we could live with that. Honestly, if beds were better I could live with the rest of it and would rent this cabin again however not until this would be done. It did appear that all the flooring in the cabin has recently been replaced. On our last night we are thinking a bear got in our outside trash container because it is very large with a large pretty heavy lid and by morning the lid was thrown off and both cans were thrown out of the container and garbage thrown everywhere. We did our best to pick it all up from the porch but couldn't pick it up all down the mountain. It would have been hard for a small animal such as a raccoon we think to have done this. We had hoped to spot a bear . Too bad we didn't if that was the case. I am sure we would have been shocked though to find a bear on the porch. As always, Cabins USA is great to work with and we highly recommend them as we have used them for years and stayed in numerous cabins.

79 of 830 Guest Review

Guest Rating: 10
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The door was a little hard to unlock at first but then we figured out you have to turn the lock after putting the code in. We had such a good time! The cabin was very clean and cozy! The views from either balcony was amazing! We will definitely be back for another stay!

80 of 830 Guest Review

Guest Rating: 8.5
Stayed on 10/27/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was clean and nice. The decor was very cute. The location was convenient. The beds were very comfortable. Our only complaint was there was an odd odor from the hot tub - almost a moldy smell, even though it appeared clean - the smell was awful and after the 1st use it prevented us from using it any further. Otherwise the cabin was great and our stay was enjoyable.

81 of 830 Guest Review

Guest Rating: 10
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great family stay! Plenty of room and comfort. Great location to numerous attractions and amazing Mountain View’s !! Kids loved the playground located right next to the cabin. Looking forward to returning.

82 of 830 Guest Review

Guest Rating: 10
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
WE LOVED THE CABIN AND THE LOCATION. MY ONLY ISSUE I HAD WAS THE DIRECTIONS LEFT OUT ONE TURN. IT TOLD ME O TURN RIGHT ON WEARS VALLEY, THEN LEFT ON TRAPPER RIDGE WAY. AFTER DRIVING 6 MILES UP WEARS VALLEY AND NOT SEEING TRAPPER RIDGE WAY, WE PULLED OVER AND CALLED THE OFFICE. AT THAT TIME THEY TOLD ME TO GO BACK DOWN WEARS VALLEY AND TURN RIGHT ONTO LOST BRANCH RD THEN LEFT ON TRAPPER RIDGE WAY. YOU NEED TO CORRECT THE DRIVING DIRECTIONS SO NO ONE ELSE GETS LOST.

83 of 830 Guest Review

Guest Rating: 9.0
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. The cabin was great, but really needed to be cleaned better than it was. A lot of cobwebs and floors and shelves we not very clean. Cleaning folks just need to do a better job. Parking is limited at this property, but the location was perfect. Fantastic WiFi!! Overall, we were very happy with our stay and would recommend “A Beary Special Place” and stay again.

84 of 830 Guest Review

Guest Rating: 10
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was everything we wanted! Very clean! Felt safe. Best check in and check out service. Private but yet close enough to pigeon forge. Will definitely be coming back and bringing the family.

85 of 830 Guest Review

Guest Rating: 10
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Secluded, yet minutes away from all the buzz. Perfect place! Totally enjoyed our cabin!

86 of 830 Guest Review

Guest Rating: 10
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We both enjoyed our stay in this adorable cabin and hope to use Cabins USA again in the future. We found it much more relaxing than staying at a hotel.

87 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great little cabin, we stayed here in October, just beautiful. Plenty of room, for 2 people. Quiet, nice location, not far from town. Road was a little narrow, but we made it with a 4 door pick-up with no problem. We would definitely stay here again.

88 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Has a wonderful stay!!

89 of 830 Guest Review

Guest Rating: 10
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

90 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin NEEDS a new couch it was the most uncomfortable couch Ivv ever sat on, it’s absolutely in need of a couch that isn’t wore out. One of the burners on the stove didn’t work. The drive way is so tricky and probably a little dangerous in the winter time. The cabin has severe carpenter bee damage and it makes some of the support beams look sketchy. The jukebox was broken. These things are just things that need to be kept up and updated. And the step on the front porch is unlevel and tricky so watch your step! (Especially in the colder months when there’s ice and snow) They arent deal breakers but it’s so important to have a perfect place to stay while on vacation or in our case our honeymoon. The cabin was really homey and cozy. The hot tub was so wonderful to relax in and the bed was absolutely perfect to sleep on. The pool table was really fun! I like how big the shower was down stairs! The jacuzzi was perfect! I love how the cabin was open between the kitchen and living room! And it wasn’t to far away from town! (In my opinion)

91 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

92 of 830 Guest Review

Guest Rating: 10
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and everything was nice and clean and very comfortable.
Great arcade room!

93 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/26/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

94 of 830 Guest Review

Guest Rating: 10
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the first time I have stayed at this property. It was a teriffic experience. The view from the 7th floor is amazing overlooking the mountains. The fog as it would rise on some mornings made the mountains look even more majestic. The rooms were spacious ammenities were great, everything in the kitchen that you would ever need. I will definitely be using CabinsUSA again in the future and strongly recommend them. The value was great and compared to any of the hotels in the area, Mountain Veiw 2704 beat them hands down.

95 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 5
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. The privacy was great. Location was nice. Not far from pigeon forge or Gatlinburg. We did however call on Wednesday evening about our fireplace not working, they said someone would be up that evening or the next day to turn it on, because of thr late fall it hadnt been turned on yet. The next evening when we returned to the cabin, and the temp had dropped to around 40, really wanting to use the fireplace, it still had not been turned on. Arpund 9:00 pm someone from cabins usa knocked on our door to turn it on, it wad too late, we were already ready for bed and leaving the next day. Other than that it was a good stay.

96 of 830 Guest Review

Guest Rating: 9.3
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin so much that we have already booked it for next year. The 1st night it was so windy that the cover to the hot tub blew off and the tub got dirty. We called cabins USA and they immediately came out to clean it. The location and view was absolutely perfect. However we did have a couple of issues. The living room tv and DVR need to be upgraded bad. The tv had a very poor picture quality and the DVR didn't work at all. The cabin was badly infested with some sort of Beatles. We actually bought a broom to sweep them every night. This wasn't too big of an issue but would love to not see them when we return to this cabin next year
Thank you cabins usa for another great vacation rental

97 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5

98 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Several things needed attention on the property. The floor in the doorway of the bedroom and kitchen area is super soft and seemed to get worse while we were there. The lint filter in the dryer needs to be replaced, it was broken. The cabin had spider webs over the tub/mirrors and seemed to have dirt build up in some corners (mainly doorways at the threshold). Dishwasher had not been unloaded when we arrived. Bed linens kept coming off the bed, I'm assuming a little too small for the bed. The mattress protection needs to be replaced, it was ripped. Could have been the cause of the sheets not staying on the bed. The shower seemed to have mold...pretty bad around the edges and temperature knob. The hot tub worked the first time we used it but the night before we left, it had no power.

Sorry to complain...CabinsUSA has always been a wonderful company to rent from and we would use you again but the cleaning company needs to pay closer attention to the details and the chalet needs a little TLC.

Check in and out was a breeze and we loved the selection of cabins with your company. See you again soon, I hope!!!

99 of 830 Guest Review

Guest Rating: 10
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

100 of 830 Guest Review

Guest Rating: 10
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

101 of 830 Guest Review

Guest Rating: 8.2
Stayed on 10/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We have booked through Cabins USA before and love the ease of booking. The cabin we normally stay in was already booked up so we looked around the site for another property. First, let me say that the view is AMAZING!!! That is what drew us to this property. Upon arrival, we found that the cabin was tidy, but a same day as check-in cleaning would have been great. It appeared that the cabin was cleaned after the previous visitors stayed, but when we got there, we found dead ladybugs everywhere and there was some dust on the dressers and furniture upstairs. Again, I think this is just because it was cleaned a few days before we arrived when the previous occupants checked out. Not a huge deal, but something we did notice. Also, the hot tub was off when we arrived, but a quick look in the visitors' experience book let us know that we needed to flip the breaker. My husband called maintenance who told us that sometimes with a hot tub, the breaker will flip, but a note on the hot tub or somewhere in the cabin letting us know what to do and where the breaker box was would have been nice. We do suggest fixing the protruding control panel on the hot tub. My husband was especially nervous about the water spilling down into the electrical components. We also think the TV's would have been better with a more uniform cable provider/service. Some of the TV's used Netflix and cable, others were just DVD, it was very confusing and hard to work if you were unfamiliar with the setup. We never got the downstairs bedroom TV working for my mother-in-law so she could not watch TV in her bedroom the whole time we stayed. The game room had a DVD player, but the cord that connected the DVD player to the TV was broken when we arrived. Maintenance did come in and replace that cord, but I just think having the same cable provider throughout the cabin would have made it so much easier. Overall, the experience was good, but because of all the "little things", I am not sure we will stay at that particular cabin again. We will likely try to book earlier next time to ensure we get the cabin we've always booked.

102 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

103 of 830 Guest Review

Guest Rating: 9.8
Stayed on 10/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was nice. The only issue we had with the cabin is spiders and bees. They were everywhere inside and out, which I guess is understandable if your in the woods. All and All the cabin was nice. We couldn't use the dart board, all the darts were broken. The pool table wasn't level... hard to play. Driveway was a little steep. It would be hard to get up the driveway if it snowed or ice on the ground unless you have a truck or 4wheel drive. I would use USA Cabin Rental Again.

104 of 830 Guest Review

Guest Rating: 10
Stayed on 10/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A beautiful and spacious cabin.

105 of 830 Guest Review

Guest Rating: 10
Stayed on 10/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

106 of 830 Guest Review

Guest Rating: 10
Stayed on 10/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this house. Very clean and comfortable. We enjoyed our stay and will be coming back.

107 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/01/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was really nice. The pictures need to be updating because some work has been done on the Cabin. It was a really nice place not to fair from the Island. I will stay again for sure.

108 of 830 Guest Review

Guest Rating: 9.8
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Way way better than we expected. Cabin was cozy and comfortable. Movie theater was amazing. Accommodations were plenty. Wouldn't hesitate re-booking this location at another time. One knock was tiles on the floor in and around the kitchen area. They were cracked and coming up. Sure it is a quick fix though. I would definitely recommend this cabin.

109 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great location and would stay again but hot tub was not working at proper temp and they never sent anyone out to fix when we called. Bed was a little uncomfortable.

110 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Poolside Lodge is one of the nicest cabins we have rented. We had 15 people and never did we feel crowded, lots of open space. Plenty of parking was great! This was our first time renting thru Cabins USA, reservations were simple and I don't think checking in or out could have been simpler. The cabin was beautiful and very clean. I think it's better than the pictures. We called the office once for trash pickup and once because we needed more towels and washcloths. Both were done very quick. The location was great, very close to everything we wanted to do. The kitchen was very nicely supplied, plenty of glasses, plates and silverware. I think the only thing we could not find was a wine bottle opener. Can't find one thing to complain about overall we had a great weekend!

111 of 830 Guest Review

Guest Rating: 9.3
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The only problem with this cabin is it is located in an area that has sulfur water. There is nothing that the owners or CabinsUSA can do about that . The cabin itself was the perfect size , private , cozy , and clean (except for a towel hanging on the rack behind the bathroom door , but that could have been just an oversite) . Everything was great for a weekend getaway.

112 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed in multiple cabins in Smoky Mountains but "Livin' Lodge" has the Best View by just sitting in living room, Dinning room and Basement bonus room. There was perfect natural light in all the rooms of the Cabin. Indoor Jacuzzi was fun for Kids/Parents even in freezing temperature outside. Sufficient parking space is a bonus. I would definitely recommend "Livin' Lodge" cabin.

113 of 830 Guest Review

Guest Rating: 9.0
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The hot tub doesn’t hold water. We arrived 10/31, reported it that evening. A maintenance man arrived 11/1 late that evening around nine, said it needed water. Next day water was back to lower level. The jacuzzi when you turned on the jets black stuff flowed out into the water. If your like me and pay extra for these amenities because you want to use them then this is not the place for you. Bedroom carpets need a good cleaning.

114 of 830 Guest Review

Guest Rating: 8.9
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
My husband and I had a great time at this cabin on a weekend getaway. However, there are a few pros and cons.
Pros: The bed was very comfortable and the wifi worked great! The hot tub was fantastic!!
Cons: The ROAD!! Oh my gosh there is a huge hole in the driveway that is unavoidable. If you have a truck or suv you should be fine, but with a car the scrape is cringeworthy! There is no proper grill. Only an iron grate like they have at campgrounds, but the kitchen is fully stocked except for coffee filters. If you want coffee bring your own filters. We used a paper towel and that worked okay. Also, bring your own water for drinking and cooking. The water was cloudy and smelled like sulfur so I don't think the filter has been changed in a while. The jacuzzi tub is just a tease because the water runs so slowly that it would take hours to fill. Also, there is no cell phone service. There is a phone in the cabin, but it doesn't work. So there is wifi but no phone.
Overall we had a great weekend! We will definitely book through Cabins USA again. The staff was friendly and helpful. Checking in and out was a breeze, and while everything wasn't absolutely perfect we still had a great time!
Company Response:
Thank you for your review, Jennifer! We appreciate your business and your feedback. We offer a starter kit of paper towels, toilet paper, dish soap, laundry soap, and hand soap however we do not provide the coffee filters in any of the cabins. We do offer 24/7 service for any maintenance issues that guests encounter. This cabin is on water filtration system and we would have been more than happy to come out and address this for you during your stay. Signal strength can vary from cell phone to cell phone however this cabin does have cell service. Again, we appreciate your feedback. We hope that you will come back and stay with us again soon!

115 of 830 Guest Review

Guest Rating: 10
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin provided the comfort of home while on vacation. We will certainly stay with Cabins USA again.

116 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

117 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

118 of 830 Guest Review

Guest Rating: 10
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the second time I have reserved a cabin with CabinsUSA and I HIGHLY recommend their cabins. They are always clean, peaceful, and truly hard to leave! The staff are always friendly and helpful. Without question, we plan to be back in the future.

119 of 830 Guest Review

Guest Rating: 9.4
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was great for our group and a beautiful location. It was close enough for a quick ride to downtown to attractions and restaurants. Adequate kitchen and dining area for our group of 12. Fireplace was a great feature also. Cabin does need update to carpet downstairs and a little TLC to the pool table and furniture. The biggest issue we had was a housekeeping mistake. We arrived Thursday and discovered we had only 1 of the 5.5 baths was stocked with towels (3)and washcloths(2). I called and the night shift number and they finally brought towels (no washcloths)at 9:30pm . Shout out to Alex on night shift ! We received washcloths on Saturday. This was an inconvenience but not a show stopper. Overall our group had a great trip again to Gatlinburg and will definitely be back.

120 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

121 of 830 Guest Review

Guest Rating: 7.8
Stayed on 10/31/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The tv never worked for us in the living room. Repair man showed up after 10pm to look at it. Said that it would need a new box. Woke my kids up for nothing. Water dripping I. Bathrooms constantly. Other than that nice cabin.
Company Response:
Thank you for your review, Heather! We just wanted to let you know that Comcast came to the cabin and resolved all cable issues Tuesday. We hope that you will be back to stay with us again!

122 of 830 Guest Review

Guest Rating: 10
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great trip.we loved our cabin.we book with Cabins USA every trip to the mountains. I will be bringing my mom and sister back in 2 weeks

123 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Love this place.need to pressure wash for spider web (outside)..nice roads .love the rooms..clean

124 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really enjoyed our stay. The house is very nice and located near multiple stores such as Walmart to grocery shop. The house was very clean and spacious for our group of 8. We did encounter a problem with finding the cabin because we arrived when it was dark and there is no lights outside so finding the cabin was extremely difficult. The bedrooms are very nice but the beds need replacing, my back is still hurting. Overall I think it’s an excellent cabin to stay at.

125 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful place. Very clean. The road to get there was alittle scarey and cabin needs new coffee pot. That one takes about an hour to brew. But everything else was great

126 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was secluded and beautiful. Everything was provided for us. Check in and check out was a breeze. My only issues were that our cabin had a huge amount of dead ladybugs by the doors. Not sure why they weren’t taken care of before someone checks in. Also, the pillows and linens could use an update. We also had an issue with our water but it was resolved in a timely manner. The driveway is STEEP! We actually had trouble one evening getting up. You kind of have to enter the driveway with speed in order to make it up. However the view is spectacular and I loved staying in that cabin. We especially loved the fireplace and pool table!

127 of 830 Guest Review

Guest Rating: 8.1
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We had ten people at the cabin and we didn’t have enough silverware, we had to eat in shifts. There was also a leak in the main floor bathroom so the couple that was in the room below had to deal with a bathroom that had water everywhere all the time

128 of 830 Guest Review

Guest Rating: 9.9
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time. The Cabin location was great, it’s easy to get to Gatlinburg or Pigeon Forge within a few minutes. The cabin provided lots of room for all 14 of my guest. I cannot wait to book next year.

129 of 830 Guest Review

Guest Rating: 10
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We always book with Cabins USA & always have a great experience. Memory Makers cabin was perfect for our family and in a great location

130 of 830 Guest Review

Guest Rating: 8.8
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Pictures were not true to size (smaller in person). All the beds needed a step stool to get into bed. Pool table missing a ball. Arcade machine did not work. Sink in kitchen had a leak. Driveway was steep, thank goodness had my brother in-law driving. Stay was pleasant but don’t know if I would stay in this unit again.

131 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is so cute and in such a good location. The drive up to it is beautiful. Loved the screened in porch and how the hot tub was down in the porch. It was so relaxing. I would 100% recommend you bring your own pillows though. The pillows upstairs in the bedroom were absolutely awful and woke up with neck pain the next morning so had to find some new ones.

132 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was wonderful! I called before booking to check location and spoke to a very friendly girl who helped me choose the right cabin for my family. I love the online check in ahead of time and being able to drive straight to the cabin.

133 of 830 Guest Review

Guest Rating: 9.6
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

134 of 830 Guest Review

Guest Rating: 9.7
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

135 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I was overall pleased with the River cabin. Only thing I would suggest is to maybe update the mattress on the bed. Other than that, I look forward to maybe booking another cabin with ur company again next year.

136 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

137 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

138 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/02/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

139 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at Melody Hill was absolutely wonderful. This cabin has all of the comforts of home.
If you want peace and quiet and just a relaxing stay, then this is the cabin for you.
Thank you again for a wonderful time.

140 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall stay was great! One of the arcade games did not work which upset the kids.

141 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank u we loved our stay.

142 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

143 of 830 Guest Review

Guest Rating: 10
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin in a beautiful location.

144 of 830 Guest Review

Guest Rating: 9.8
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First off, there is a paved road all the way to the front door. There is a ramp going up to the front door which is another reason we picked Blue Sky. My 97 year old mother was coming with us and made it easier on the entry. Beds were very comfortable and cabin was clean upon check in. Many restaurants are in close proximity to cabin also there are some delivery options near by. ( we don’t cook on vacation) . There is some wear and tear on cabinets and furniture but that can be expected from a cabin used quite often. Overall a very pleasant cabin and we plan on returning sometime next year with friends.

145 of 830 Guest Review

Guest Rating: 10
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I am used to going to places and being let down by the location or deceptive photos but this place just blew me away! It was all I had imagine plus more!! The views were spectacular, the amenities were all great, and I want to say the cabin was on the top of this mountain where you had a great Mountain View on one side and the city of pigeon forge on the other! I was so impressed and I most definitely plan to come back to this place again!

146 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

147 of 830 Guest Review

Guest Rating: 10
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved almost everything about this cabin. Found a dead bird in our cabin, then the hot water would smell like rotten eggs. Other than that it is a cute cabin. It was decorated for Christmas, which was cute.

148 of 830 Guest Review

Guest Rating: 9.5
Stayed on 10/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Parking the car on hill a bit concerning and the bed is very hard. Other than that we highly recommend this cabin as it is warm, cozy and very well decorated. We have rented from USA many times with no complaints!!!

149 of 830 Guest Review

Guest Rating: 8.9
Stayed on 11/03/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

150 of 830 Guest Review

Guest Rating: 8.3
Stayed on 11/02/2019
Ratings:
Booking: 9
Staff: 6
Cleanliness: 9
Check In: 6
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
The cabin sits back off the road and is quite difficult to find between all of the other cabins around it. The stairs going down to the gameroom are short and steep so it makes it difficult not to fall for some people. The hot tub is amazing and the furniture is very nice. We had to kill three large bugs during our stay including a massive roach, a spider and a wasp. The available channels were ok but some channels desired were not available. The lady at the main office that checked us in was deadpan and essentially rushed us off.

151 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time staying with usa cabin and it was great.
Me my husband our 4 kids and my parents stayed 3 nights we all had enough room and the kids had a blast...will for sure be staying with usa again

152 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/02/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

153 of 830 Guest Review

Guest Rating: 10
Stayed on 11/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

154 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

155 of 830 Guest Review

Guest Rating: 9.3
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We loved the seclusion of the cabin as well as how close to everything we were. I rated low for cleanliness because every air vent had some kind of chewed up insulation in them and it definitely could have been cleaned out because the vents were shut and the insulation or foam was on top of the part that closes inside the vent. Otherwise it was relaxing and nice!

156 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was great. Had trouble with the heat at first but was fine. The floors were very dirty turned socks n feet black. The master upstairs needs to rethink the TV up there. Couldn't see it very well due to the big bedframe n was very small n was so high had to strain to see it.

157 of 830 Guest Review

Guest Rating: 10
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. Very clean and beautiful views!! 5 Stars all the way!!! Cabins USA is a valuable asset to Pigeon Forge.

158 of 830 Guest Review

Guest Rating: 8.6
Stayed on 11/03/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8

159 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/03/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A beautiful getaway just minutes from the main strip! We enjoyed it immensely

160 of 830 Guest Review

Guest Rating: 10
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was such a nice cabin and perfect for our one night getaway. We will be back!!

161 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

162 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/04/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

163 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/03/2019
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The only thing we had problems with about this cabin was the driveway! It was way too steep for our car and it was hard to back out or back into it with the size of the roads nearby, but besides that everything else was amazing! The bathtub in the master bedroom was my favorite.

164 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My friends and I thoroughly enjoyed our stay in the Pool and a View Lodge. There were plenty of activities to enjoy without even leaving the cabin. The driveway is very steep, so take your time entering and leaving the premises. Unless you have a 4-wheel drive or chains for your vehicle, I wouldn't recommend renting this cabin, in late fall or winter. We were fortunate the temperature was in the mid-fifties and sunny. The hot tub was relaxing, after a long 8-hour drive. We held tournaments in the game room. Though we enjoyed the private swimming pool, it was not heated and the water was cold. Everyone wishes we'd rented it for a longer period of time, but such goes the vacation -- it's never long enough. The staff members were friendly, though I only had the pleasure to communicating with them by phone. The express check-in and check-out was so convenient. It was nice to go directly to the cabin and not have to waste time waiting in line at the office. Thank you all for providing such wonderful customer service.

165 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Only thing I can say cabin was really nice. Location was the only thing I didn't care for was the road up into the cabin.if you rent it when its snow you better have 4 wheel drive very steep and and a lot of turns. Summertime you would be fine staying there.

166 of 830 Guest Review

Guest Rating: 10
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

167 of 830 Guest Review

Guest Rating: 10
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Location is great. Very clean. Would stay there again. The road was a little scary.

168 of 830 Guest Review

Guest Rating: 10
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time. House was clean and had everything we needed. A great place to stay. Very convenient to everything we wanted to do.

169 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

170 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was wonderful and the easy check in process was GREAT! The only issues we had was the toilet upstairs leaked a little, but I think it may have been from the jacuzzi upstairs as well.... when we tried to fill it the water would only trickle out of the faucet, but we could hear the water running under the floor. Also, the hot tub smelled a little musty, but these are all quick fixes and I'm sure will be fixed soon!
Thank you for a wonderful stay, as this was our first (and not last!) visit to Tennessee! We loved it!!!!!

171 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful place thank you

172 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Bear Footin' in the Smokies holds a ton of opportunity for a small family, but the listed capacity ("sleeps 8") is mighty optimistic. Yeah, I suppose eight people could pile in and sleep if that's their only reason for renting. And I gotta tell ya: the beds in this cabin were HEAVENLY! Our only complaint is that there's noplace to eat. Sure, there are two stools at the kitchen island bar. But the bar is too tall for me (6'2") to use comfortably, and the stools aren't really inviting. It would be great if the owners could put the life size bear mount somewhere else: maybe a bridge between the upstairs loft and cathedral windows. That 20 sq ft of floor space would hold a breakfast table quite nicely!

The hot tub is great. Views are limited but very pretty aside from the trash. Who on earth vacations in a beautiful place like this and throws their garbage off the back deck??? Outside. The cabin is well maintained and solid. No drafts with the chilly November wind kicking up.

Access is a mite tricky: I can't recommend this property for flatlanders who have never driven mountain roads. And of connectivity is important to you, look elsewhere: this property is sheltered in a mountain "holler," and even with wifi, we found ourselves 2 miles from neing able to send or receive txt messages.

Upstairs, the loft bedroom is awesome! The big cozy king bed is super plush and it whisked me away to sleep in minutes. The down side of the upstairs is that the well pump is at the very limits of its capacity to flow water vertically. As a result, you'll find that the upstairs shower offers nothing more than a faint trickle. Forget about rinsing thoroughly after you shower. It just ain't happening up there.

So. I have offered my most critical perspective of Bear Footin' in the Smokies. All that considered, there is not a single deal breaker to be mentioned. Yeah, I would do some things differently if it were my cabin. It's not. And for a home away from home, it brings all the comfort, cleanliness, and quaint charm you could reasonably expect. Parking is better than anyplace we've stayed in the Smokies. The location is quite and fairly private without being totally remote. There were no mechanical or maintenance issues whatsoever, and all the amenities work as they should.

Be aware, as with every place in the region, that bears are a REALITY. While we didn't see any this time, there were teeth marks on the trash can lids and plenty of food & cover destinations all around for them to move through the property at any time. Use your head, and stay alert.

Bottom line: this is a very nice cabin that could be a perfect home base for a family enjoying Pigeon Forge or Gatlinburg. Cabins USA is a magnificent company to work with, and we will continue renting from them for as long as we visit the Smokies. We had a wonderful time at Bear Footin' in the Smokies, and recommend it to anyone seeking really versatile, Swiss-Army-Knife lodging for 3-4 people.

173 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful and in a perfect location. Staff was friendly and took care of any issue we had immediately. I would stay here again and I would recommend you stay here.

However, for the more picky travelers, the cabin could use a deep clean and updated furniture. Additionally, the sink in the master bath backed up and had to be fixed (taken care of quickly), a couple minor issues ie broken chair leg on a bar stool, blinds had a couple cracked, the volume on the remote didnt work. All minor but could be annoying for some travelers.

Lastly, the cabin sleeps six but only has coffee cups and dining sets for four. This means you'll have to wash dishes every day of your stay if you have more than two guests.

Overall a positive experience though and I will return.

174 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
First of all....the cabin was awesome. Only 35 steps from parking lot to the door. If you can’t do stairs, maybe look for another cabin.
The first night there, we realized the fireplace was not working and it was chilly at night. We called for a maintenance man to light the pilot and it took them 2 days to do it. I was a little disappointed with the length of time for a simple lighting of the pilot light. My only other issue was the bedroom dresser/closet. It was so stuffed with extra bedding for the sofa bed, that we had an issue of where to put our stuff. I would suggest maybe getting an ottoman for the room for the extra bedding.
We truly enjoyed our 4 nights in our cabin and will probably be back again.

175 of 830 Guest Review

Guest Rating: 10
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a lovely stay in a beautiful home. We do plan to visit again in the near future

176 of 830 Guest Review

Guest Rating: 10
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

177 of 830 Guest Review

Guest Rating: 10
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We couldn’t be more pleased with the ‘Quiet Time’ home. The location, the fire pit and fireplace, the comfy beds...and SO clean! We were there for a week and didn’t want to leave! We will book this home next year for our annual getaway! Easy check in and out, and the staff was very professional and friendly. Oh! And the neighborhood bear was a daily visitor and ever so accommodating for pictures!

178 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful time as usual, would recommend the owner replace the couch and the hot tub cover , and a partition on the deck where the hot tub is for privacy would be awesome !Cabin was in a great location , close to the parkway but still quiet

179 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay and will be using CabinUSA again in the future. The experience was best in class.

180 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/08/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Wet towels had been left in the dryer when we arrived. The bedroom window was open also.

181 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was really nice only problem we saw they gave us one wash cloth the whole three nights we was there so we had to go buy some washing powder to wash them we thought we would have enough for the whole stay other than that very nice

182 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great it needed some stuff updated but nothing bad. So much room, easy to get to and the pool was a BIG plus. The kids loved it. It was not nasty but it does need a major cleaning. Like on one of the reviews I read someone found a fake eyelash well it was still there. But over all we would go back. We love Cabins USA.

183 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Second time staying with Cabins USA...HIGHLY recommend! Beautiful cabin! Beautiful view! We stayed here in the beginning of Nov and our downstairs room was 10-15 degrees colder than the entire cabin due to the windows but the view was totally worth it! Will definitely be back!!

184 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

185 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

186 of 830 Guest Review

Guest Rating: 9.3
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin fit our family so well. It was away from all the commotion. With a great view. Two cabins were on either side but you would have never known people were there. There was some wear and tear on the furniture however the comfort of the couch by the fire was great. My only suggestion would be to bring your own pillows.

187 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/06/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

188 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
This place was wonderful! We loved that they offered carts to put out items on to take up to our room. This made the process very smooth. It was way nicer than we were expecting. We stayed with actually 5 adults and 2 kids. Plenty of room for everyone. We will book this condo again. Loved the location.

189 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The wife and I had a lovely time in our cabin for our anniversary. The cabin was super clean and well prepared for our stay. As stated in several other reviews the grill is non usable and the dryer does not work properly. A max of three items to get dry the first time. The master dresser had a broken drawer but we just didn't use it. We expected the dryer and grill issue so those were not big things to us. Booking, checking in and checking out was a breeze. We will definitely be using Cabins USA again.

190 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is beautiful. The view from the deck and the upper level bedroom is breathtaking. The drive up the hill to the cabin is super steep so you must be careful. FOLLOW INSTRUCTIONS ON OPENING THE DOOR BC YOU DO NOT USE THE REGULAR KNOB. We didn't use the out door hot tub or indoor jacuzzi so i cannot speak on those amenities working or not but everything else was great, especially the living room fireplace. Will definitely be coming back for the views

191 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great cabin. The kids loved the in cabin pool, video games and especially the movie theatre. We will book this cabin again in the future.

192 of 830 Guest Review

Guest Rating: 10
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is beautiful and so clean. Very close to everything!!

193 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful place! Would not want to go if there is snow because we wouldnt have made it.

194 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/08/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was fantastic!!!

195 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
I would like to start by saying that it was a great cabin and our group loved the theater room and especially the pool and the hot tub and the convenience from one to the other. I personally would make a couple suggestions for supplies for the unit. First in a unit that large I would suggest a second or third coffee maker, I was surprised that there were no pot holders and only one dish towel and dish cloth, no small bottle of sink soap(have always had a small bottle of sink soap) and no large skillets. We come to Pigeon Forge Every year for our office Planning Meeting and always have 15 to 20 people and I cook three meals for them and lots of snack foods and am most always pleased with the kitchen equipment that these cabins have. The location was good, there is a lot of construction going on all the way up to the cabin on new cabins in progress.
It was a great unit, we had plenty of room and everyone loved the pool table and the games available. I will recommend this cabin and will definitely book it again in the future. My group all being big Georgia fans, freaked out over the T Orange room !!!! I had to bribe them into staying in it !!!!

196 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved our short R&R with fam. The drive up was a little challenging but we would do it all over again for the memories we made!

197 of 830 Guest Review

Guest Rating: 10
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and beautiful. Great place to stay.

198 of 830 Guest Review

Guest Rating: 7.8
Stayed on 11/08/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only complaints would be that we were given 2 washcloths in a house with 6 people. We were also given the wrong code to get in the house, and were given the wrong WiFi code. Other than that, the location, comfort, and stay were great!

199 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We had a great time in this cozy cottage. We did have one issue. The lock on the front door needs replaced we could not get in using the code. We had to call and get access to the key to unlock the door. We were told the person that was in charge of replacing the lock was on vacation. No problem we got in. The cottage was wonderful, clean, beds comfortable, plenty of dishware and pots and pans, nicely decorated, furniture was comfortable, all around great. One thing that it could use is a tv in the front bedroom other than that we very much enjoyed our stay.

200 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Express ck in and out is way to go..nice property!

201 of 830 Guest Review

Guest Rating: 8.9
Stayed on 11/06/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 8
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great little cabin! Clean and cozy. It didn't have wifi and we wish the couch was a little more comfortable. Great location and value.

202 of 830 Guest Review

Guest Rating: 10
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very pleased with our stay here.
Very clean and had everything we needed.Thank you Cabins USA for a comfortable stay.Next year we will book our church couples retreat with you all.

203 of 830 Guest Review

Guest Rating: 8.9
Stayed on 11/07/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The Bear Paddle lodge was nice and roomy for our family. Our only issue were the roaches the 1st 2 days.
Company Response:
Thank you for your review, Shunteria! We appreciate your feedback and just wanted to update you and let know that pest control was sent to this cabin to immediately address the pest issue as soon as we were notified about them. This cabin is also on a monthly pest control service plan. We hope that you will be back to stay with us again soon!

204 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin was lovely, although the picture of the parking is a bit deceptive; it does have a slope in the driveway. The cabin was lovely. When I used the jacuzzi tub, some debris came out of the jets, leading me to believe it hadn’t been turned on in some time. The fireplace didn’t work, but we also didn’t call to try to get it resolved as it wasn’t important to us. Overall it was a very nice experience.

205 of 830 Guest Review

Guest Rating: 10
Stayed on 11/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family had a great time in this cabin. There was something for everyone. The staff was very helpful as I had to call one time for the hottub which we thought was broken, but It turned out we weren't putting on correctly...The maintenance was there within a half hour to help us out. Very friendly....I would definitlely recommend this cabin and I would love to go back one day.

206 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Condo was great! Beds were SUPER comfortable, and everything was really clean. We were not as close to downtown as expected, but still not a bad location. Would rent this condo again and will definitely use Cabins USA again!

207 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a wonderful place to stay. It was a great value and perfect location close to downtown Gatlinburg. There were seven of us and we all had plenty of space to stretch out. The hot tub and fire pit were perfect amenities. However, there were ants in the kitchen and parts of the cabin stayed colder particularly near the doors and large windows. We adjusted the thermostat, but the heat never seemed to evenly distribute. Overall, we had a wonderful experience and would definitely stay here again.
Company Response:
Thank you for your review, Adam! We wanted to provide you with an update and let you know that pest control has been to this cabin since your check-out on 11/10/19 and has taken care of the ants. We look forward to having you stay with us again!

208 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/08/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
After finally getting to this house. It was great. This was the 3rd house we visited on our trip. The first had to be heat treated for bugs, the second one was just available for one night, and finally knocking on heavens door was available do the last 2 nights of our stay. It was great! We loved it!!! Would definitely stay here again!

209 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Beautiful property. The driveway is a bit tight for those not familiar driving in the Mets.
The only mild issue I had was .....the W/D was very difficult to gain access for use. Otherwise, very happy with the home.

210 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was pefect except a rude receptionist at the main office with the barndoors ;)

211 of 830 Guest Review

Guest Rating: 9.3
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Good place to stay. It would have been nice if heating works in the first bedroom which has tiles.

212 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. We had an issue with the internet/cable but that was satisfactorily resolved. The location was perfect and our family enjoyed the roominess of the cabin and being able to share a meal at a table large enough for the entire family.

213 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/06/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 2
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very easy to book. Very clean and comfortable. We really enjoyed ourselves. What we didn’t like is at check in we was told we couldn’t have a gps address it wouldn’t work to Follow paper directions 😳. We got lost! GPS does work! The WiFi password we was given wasn’t right. But We would definitely do it all over again!

214 of 830 Guest Review

Guest Rating: 9.3
Stayed on 11/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only 'bad' thing was the bed. It was harder than I'm used to. Other than that, absolutely no complaints. We will be staying here again!!!

215 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay at Pool and a View Lodge - even saw a bear on the last day. However, it would be nice if there were a sheet of information in the lodge in regards to the pool, hot tub and the many televisions throughout the lodge. We had to make several phone calls regarding these matters. The representative was very helpful and even sent a maintenance person out to help with a few issues. If we had a sheet with all the information it would've saved some phone calls. The pool was really cold and unusable at the beginning of the stay but after maintenance came out and made some adjustments we were able to be in it the night before we left. All in all it was a great experience.

216 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

217 of 830 Guest Review

Guest Rating: 8.9
Stayed on 11/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Over all I enjoyed my stay, I would have like to be in pigeon forge not Gatlinburg, but it wasn't fall to travel.

218 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the cabin very roomy bathrooms for everything bedroom is a big plus decorated for Christmas the kitchen had everything you need to cook with had a Kerig had a issue with hot tub but they came fixed it this cabin was amazing wished there been more room for parking already planning for next year good job cabins usa

219 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 7
Check In: 5
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Check in....the code didn’t work for the door. But it turned out that somebody had locked the manual lock on the door. We had a large group and they provided lots of sheets however absolutely no blankets in the entire house and it was freezing at night unless we turned up the heat. The Internet and bar area prohibited the use of the karaoke tv which we were really looking forward to using. We called the office regarding the problem with the karaoke TV, and maintenance never showed up to fix. Also the gas was out on the fire pits and also ask them if they would refill the propane tanks and they said that they would put the order in for maintenance and they never showed up so we didn’t have use of fire pits which would’ve been nice on the cool evenings. Other than that the property was amazing for our large family reunion and we did have a great timeIt could’ve been a little cleaner when walking around the houses or socks show dirt. Thank you

220 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is a great cabin..the only issue was the driveway

221 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/06/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is perfectly located! It is so close to all the action and very easy to find. It is a very beautiful cabin. The only complaint we would have is it could use a new sofa. It had a hole and was kind of worn. It is definitely worth a try!

222 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will absolutely be booking with Cabins USA again. We had a reservation with a different company for this stay. However, when we arrived at our cabin the property manager called and told us our reservation had been canceled. They were only willing to put us up in a motel for 3 nights. I had 16 people in my group and this was our yearly family vacation. So thankful for Cabins USA who went out of their way to get us set up with an awesome cabin. Thank you for saving our vacation!!!

223 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great!!! Didn’t have any complaints from our guest. The only thing I feel is that at Great Aspirations is the kitchen can be bigger. With 6 couples and everyone taking part in cooking dinner only about two can be in the kitchen at a time and then we was bumping into one another. But other then that Great stay will book again.

224 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

225 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THIS CABIN WAS AMAZING!! THE VIEWS FROM EVERY WINDOW ARE BREATHTAKING!! DEFINITELY WILL BE RETURNING.

226 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin usa was a great experience for me

227 of 830 Guest Review

Guest Rating: 9.3
Stayed on 10/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Enjoyed our visit in October ! We love to stay at Bearadise whenever we visit the Mtns . Property needs a lot of work w/ cutting down the kudzu. So much now that it is destroying the view! Could use new mattress as well. Check out was not clear w/ email express instructions. Followed instructions & later recvd email needing to call or submit notice of departure for check out. Express checkout was sent by us early that morning.

228 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:






We enjoyed staying at the house it was beautiful. The beds were very comfortable and we enjoyed having the garage to park our car.
It was a great location with great views. Very quite, we had not stayed in that location before.

The recliner was not very comfortable, and there was electrical outlets that part of them did not work. There were 3 TV but only one
was connected to cable, this was not a good thing, as we enjoy watching TV after we go to bed.

All that said, we did like the cabin and would rent it again.





229 of 830 Guest Review

Guest Rating: 10
Stayed on 11/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

230 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/06/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The place was overall a good place to stay. It was our second time in this home. We stayed about 2-3 years ago in the same spot. Location is great and easy to get to all attractions. However, the amount of ants that were on the counter every morning was a little gross. To the point I went and got ant spray. I had to throw several things in garbage from the store that the ants managed to get into. After I sprayed everything down in kitchen they were not seen as much. I don't recall ants the first time we stayed.

231 of 830 Guest Review

Guest Rating: 7.9
Stayed on 11/03/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We only had 2-3 washcloths in the 6 BR 4 bath cabin. We called and asked for more to be brought in. They said they would but they never brought them.

232 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our stay over all was pretty good. However the internet was terrible and trying to run a business while on vacation was not good at all. The downstairs room smelled of stale cigarette smoke. It could use a bigger gated trash compartment because picking up trash every morning got old. But overall the cabin, was nice.

233 of 830 Guest Review

Guest Rating: 10
Stayed on 11/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

234 of 830 Guest Review

Guest Rating: 8.6
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
There was a leak on the lower level bedroom. It was addressed by maintenance but the couple staying on that level left Saturday evening because of the musty smell. Bothered their allergies.

235 of 830 Guest Review

Guest Rating: 10
Stayed on 11/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

236 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Didn't have wifi. We had stayed there the
Year before and had wifi. Assumed every thing was the same. Every thing else was great. I have relied on Cabins USA for visits for several years . Always very happy with service.
Company Response:
Thank you for your review, Joyce! This cabin does have WiFi. We are unsure of why you may not have been able to connect to it. Any time you encounter a situation like this, please do not hesitate to call us so that we can either help troubleshoot the issue over the phone or send out one of our 24/7 Maintenance Technicians to assist you to resolve any issues. We look forward to having you come back and stay with us again!

237 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent customer service. We got lost on the way to the cabin & it was dark. When we called the office, we didn't get an answer but someone returned our call. The person that called us back, talked us through how to get to the cabin & stayed on the phone with us until we made it all the way to our cabin. In my opinion, she went above & beyond! This is our second time booking through Cabins USA & we are already making plans to book through them again next year.

238 of 830 Guest Review

Guest Rating: 9.3
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 2
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had to wait for someone to come unlock the door. The code worked but the door had been locked. We were on our honeymoon an had to sit in our car until someone came. Everything else was good just frustrating after we had thought things were taken care of. We had had a very busy day an were ready to relax in our cabin not our car.

239 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/06/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin Altitude Adjustment made our Smokey Mountain vacation perfect! Why would anyone stay in a chain hotel when you can experience Mountain Views from the hot tub on your own porch? We WILL return!

240 of 830 Guest Review

Guest Rating: 10
Stayed on 11/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

241 of 830 Guest Review

Guest Rating: 10
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome views!

242 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/10/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only downfall was that I did not do the online check in 48 hours in advance so I had to go to the office. The cabin needs wifi because we have AT&T cell phones and there was no service. There is a phone in the cabin so that was very helpful to stay in touch with the world.

243 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Angels Attic is a great little cabin. The view is amazing, sure would help, though to trim back some of the trees in the back that do hinder the overall view a bit. Couldn't get the DVD players to work, one in bedroom was totally unplugged and unable to plug back in due to the wall bracket, the other in the living room came on through input/source change, but we couldn't locate the DVD remote to have it actually play....so we are unable to watch the DVD we had rented from Red Box. But I don't want those minor things to interfere with the overall experience, as it was wonderful. I love your booking policy, options of checking in/out. I also appreciated the discounted offer that was emailed to me to have our stay extended for one more night since it was available prior to others checking in. My husband and I always highly recommend Cabins USA when any of our family/friends ask of who to look into for cabin rentals. We look forward to returning again with you real soon! Thank you!

244 of 830 Guest Review

Guest Rating: 8.4
Stayed on 11/02/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Me and my husband stayed at Bears and Beyond for his birthday in Nov 2019
Location was easy to get to. Driveway was a bit tricky. We turned around in neighbors driveway to back in.
Very nice cabin. Loved the all wood.
1st floor had master bed shower toilet small sink jacuzzi tub in bedroom a door that led out to a deck and hot tub. Hot tub was clean and was wonderful for cool nights. Secluded enough to enjoy. Had to back the car up to the 1st deck to block anyone or anything from walking onto deck at night. All the sinks were stained and water had a funny smell and taste so we used bottled water to drink and brushed teeth. Fire place did not work. Couch was stained in living room. Dining chairs needed to be replaced. Pool table needed to be balanced which resulted in missed shots but still had fun.
Overall we would rent from company again

245 of 830 Guest Review

Guest Rating: 7.5
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 3
Would Recommend Company: 10
Would Recommend Property: 6

246 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our lodging at Soaring Ridge Lodge, the cabin was only minutes from Pigeon Forge,
We had no problems, great facility!
We plan to visit again next year!!
Hospitality was above and beyond.

Thanks

247 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/11/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
It started off shaky with the boken dishwasher & bugs, but very pleased with the exterminator came while we were there! LOVED the outdoor fireplace and accommodations! Beautiful location!

248 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is tucked away at the end of the street, surrounded by woods. It snowed while we were there which made for our own winter wonderland. The cabin was spacious and the hot tub was great to sit in while the snow fell. The washer and dryer were very clean and easy to use. The first floor of the cabin was very clean.

Here are the areas that need a little TLC. The recliner in living room wouldn’t recline. The pool table felt was dirty with crumbs and the bumpers (sides) are loose. The upstairs bedroom needed a good cleaning. The comforter was dirty with food or something crusted on it, but the blankets in the closet were clean. The upstairs floor needed a good vacuum and could use a shampoo. I would suggest bringing extra pillows as there are only two small ones on each bed.

This is our third stay in a cabin by Cabins USA and we will use them again.

249 of 830 Guest Review

Guest Rating: 9.2
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 7
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Staff at check in should be a little more knowledgeable. We were provided a security code for an alarm system that we had to find on our own upon entry. Could not find it, called CABINSUSA only to find out this doesn’t have one. The Cabin was beautiful and very comfortable. The parking is somewhat leery due the slope, but it’s a mountain so what do you expect. We had to buy batteries for all the remotes to the TVs as they were dead or missing - we did leave them for the next guest though as we did not want them to have to be upset as we were. The pool table upstairs was fun to have available on a rainy day, but definitely not enough room for it. Overall, the cabin was beautiful and I would definitely stay again and book with CABINSUSA.

250 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

251 of 830 Guest Review

Guest Rating: 10
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Could use a new sofa it’s very uncomfortable and almost like sitting on the floor. But that wouldn’t be an issue to keep me from using this cabin again. Should leave extra toilet paper. The one roll lasted only a couple of days. We did purchase more . Thanks for making our vacation get away a great time!

252 of 830 Guest Review

Guest Rating: 10
Stayed on 11/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an amazing time at this beautiful cabin. Only issue we had was the stove light being out. It was a bit hard to see to cook on the stovetop. Other than that, we plan on visiting again and loved creating so many new memories with Starry Night!!

253 of 830 Guest Review

Guest Rating: 10
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I absolutely loved the cabin It’s a waterfull life was my favorite cabin out of all the cabins we have stayed in perfect location
I am a upset that I have forgotten my weighted blanket when we checked out Thursday 11/14/19 I called that same evening to let them know I have left it on the bed, I have been getting the run around for 3 days about not being found or turned in , still waiting on a call from someone

254 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I usually give 10's on everything. It was very comfortable and the cabin was very nice. The dishes in the cabinets were all dripping with water, there weren't and dish cloths and we didn't have a blanket given the weather was cold. We did get a blanket the next day. Could use a few more kitchen utensils. We usually stay at Angel Haven, but the staircase has been hard for me lately. The ladies I dealt with to get my internet going were really great and stayed on the phone until I got it. I thank them so very much. I still hate that you changed to time to get in the cabin from 3:00 to 4:00. I'd come back again.

255 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great view!!! Road up challenging! You told us of the road so I do not consider this a negative. For those who do not have 4wd you may want to consider another cabin.

The cabin itself was great; the view was awesome. We had a very good time in the smokies and will return.

There are several issues that need addressing. The coffee pot takes “one hour” to perk a full pot. The lightning within the entire facility is dim. Not enough wattage in fixtures. There were 3 non working bulbs out of six in the kitchen area. address these and place would be exceptional.

Had a great time!!!!

256 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

257 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Me and my wife absolutely loved our stay here for our honeymoon. It snowed so it made it so amazing and beautiful! We had one problem with our TVs but cabin USA did their best to fix it as soon as they could. I did buy a flat spatula for the cabin because It did not have one I left it behind for the next people,along with a wine glass for the cabin :) But all said and done,it has a pretty view of the mountain,somewhat secluded because of the tress. The hot tub was amazing! And the bed so very comfortable. It was a pretty clean Cabin beside some minor things. About 13 minutes away from pigeon Forge. Would definitely recommend love without end! One bad thing about in the hot tub room the floor is starting to cave-in.

258 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/11/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8

259 of 830 Guest Review

Guest Rating: 10
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The trip to Pigeon Forge and staying in the Passion Pointe exceeded our expectations, a snow day was the icing on the cake! Will return and stay with Cabins USA.

260 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/15/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

261 of 830 Guest Review

Guest Rating: 10
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

262 of 830 Guest Review

Guest Rating: 10
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

263 of 830 Guest Review

Guest Rating: 10
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This Cabin is so amazing ! The views are out of this world, I have nothing bad to say about the hole experience from booking to checking out. This is a must stay Cabin. Cant wait to book again !

264 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/11/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent location, layout, design. Well kept area, good value. Knowledgeable staff
and willingness to help in every way.

265 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Some bars in the bathroom for getting in and out of the shower would be helpful. Some of the dishes and utensils and cook wear were not cleaned very well.

266 of 830 Guest Review

Guest Rating: 10
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

267 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin and very comfortable. A little noisy outside due to all of the construction on the other cabins, and mattress in one of the queen rooms was very worn, other than that, very pleasurable experience.

268 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
the roads to get to cabin were steep, narrow and sharp turns. the walkway is steep and downhill. parking is also downhill making you have to climb to get into taller vehicle. also small space to park. the cabin is beautiful, for the most part clean, nice comfy bed. the couch and chair in the livingroom was just ok, not that comfortable. Jet tub was clean and relaxing. Had plenty of towels and dishes. loved the location and really convenient and close to town. nice tvs. Temperature in the house is not even. warm bedroom cold livingroom. fireplace blower doesnt put much heat out. all and all we enjoyed our stay. price couldve been more reasonable considering these things.

269 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin 2 nd time staying in it , had couple maintenance issues I took care of and couple I called and advised them about but would stay again !

270 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great. Cabin could have been a little cleaner. All was great tho express check in and out was awesome.

271 of 830 Guest Review

Guest Rating: 7.9
Stayed on 11/14/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin could have been cleaner it needs some maintenance done on the railing on the porch the cabins need to be decorated to feel more homey. They also need to be decorated for Christmas.

272 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin!!! We will we back

273 of 830 Guest Review

Guest Rating: 7.9
Stayed on 11/15/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Beautiful view of mountain side. Disappointed that the fireplace wasnt working and the pull-out sofa was worn down and needs replaced. Overall was a nice cabin

274 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay!

275 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

276 of 830 Guest Review

Guest Rating: 8.6
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin itself is beautiful, but getting to it was a bit tricky with the driveway up to the cabin (and we had a 4WD F250 truck. The decor really needs to be updated a bit - like newer comforters, upstairs bedroom needs blind or curtain on the window and get rid of that ugly tablecloth. But those are just cosmetic things, I know. Our biggest issue was there were hundreds of dead Asian ladybugs on the floor at the base of the windows, on the countertops and some on the upstairs bed. Yuck.

But we have rented from Cabins USA in the past and we will keep coming back. Maybe just a cabin a little less secluded and more updated.

Thanks.

277 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The location and proximity to town is great. It’s 5 minutes from Old Mill, less than 20 from Gatlinburg, 10 from the strip. The property was clean and the beds were comfortable. It’s one of the few pet friendly cabins that we found and it was very clean and well kept considering that. The kitchen was nicely updated.

However, there were a lot of negatives. The foosball table is no longer there and the two board games they had did not have all the pieces so they were useless. The tv on the lower level also didn’t work. We messed with the cords and got it to turn on one night and then the next day couldn’t get it on again.

This property is listed as a wooded view but across the way is construction so that’s all that could be seen. Not the fault of the property but The pictures shown here of the view of just untruee.

The temperature was hard to control in the cabin. I don’t know that that could be helped, but we had a baby with us and when the master bedroom was a comfortable temperature for him, it was boiling in the second bedroom since it’s right next to the furnace. It wouldn’t have been as big a deal if we didn’t have the baby with us since we could have just gotten more blankets for us, but something to know if you have little ones traveling with you.

Finally, and this obviously won’t be something hat effects everyone but we came after it had snowed and the front steps were covered in ice. We had actually brought some salt with us on the drive from Chicago in case of emergency and it was lucky we had it. Also the back porch had snow and ice that wasn’t cleared so it was unusable the first 2 days. It would have been nice it the maintenance people had cleared it.

278 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We really enjoyed this cabin! The views were beautiful, it was very private, the house was really clean, the beds were so comfortable, and the cabin had everything we needed to enjoy staying inside when we weren't out running around. The only thing I did notice was the road and the driveway to it is a little rough. It wasn't to bad because we had a truck but once we were at the cabin it was really nice!

279 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay in B and D hideaway! It was very nice and very clean. It had everything we were looking for and I loved the location. It was easy to find and accessible to all the great things in the area!

280 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Came down with our family to get married. We wanted a place that all of our children could stay with us and have a celebration after our ceremony. Picture perfect setting and the home si ply great.

Thank you,
Kevin Cameruca

281 of 830 Guest Review

Guest Rating: 8.3
Stayed on 11/09/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

282 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

283 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was more than beautiful. It was super spacious. Great for a couples trip. We enjoyed ourselves. Plan to do this annually!

284 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we really enjoyed our stay and will definitely be booking with u again

285 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was great this is my first to book a cabin and i seen your rule and they are understanding. my question is for you guys to have a cleaning fee but also want your guest to clean up before depart. so do i receive that portion of my fee back that i did clean or is the fee just incase you all get someone to rent out and will not clean

286 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This home was great. It was spacious and beautiful. We would definitely stay here again. The only complaint we had is that the downstairs bedroom is way too cold. We tried everything, but it never warmed up. The person sleeping down there stated he had to wear a hat all night because it was so cold. This is something that definitely needs to be fixed. I would not stay here again if it was not fixed. Overall, a great experience.

287 of 830 Guest Review

Guest Rating: 8.0
Stayed on 11/14/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 7
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 7
Would Recommend Property: 8

288 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/15/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 8
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

289 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

290 of 830 Guest Review

Guest Rating: 7.4
Stayed on 11/13/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 5
Comfort: 5
Check Out: 10
Amenities: 4
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Pros:
Cabin was clean and easy access from roads. Great view from both upper and lower decks.
Cons: Both the beds mattress are worn out. We woke each morning with stiff and sore backs.
The sofa's cushions are completly worn out also. We were basically sitting on the frames. We had to sit on throw pillows to get any comfort while sitting.
I highly suggest replacing mattress's and sofas. For the price we paid ; worn out furnishings is unacceptable!

291 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really had a great stay. The beds were very comfortable. It was very clean compared to other cabins I have stayed in. This is a great compliment coming from a family that keeps there homes extra clean. The layout of this cabin was prefect for my family of 10. All my grandchildren have voted this to be the cabin we stay in next time we go. I would like to thank the owners for allowing us to enjoy there home for a wonderful Dollywood vacation.

292 of 830 Guest Review

Guest Rating: 7.8
Stayed on 11/14/2019
Ratings:
Booking: 8
Staff: 4
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 6
Would Recommend Property: 10
Guest Comments:
Nice little cabin in Wear's Valley. We enjoyed our stay in late fall primarily to attend Christmas shows in the area theatres and do some shopping. Easy to find - no extreme mountain roads and minutes to the Parkway. 👍 Great parking area with plenty of room to back up and turn around unlike many cabins. Little pond across the road but no real "views" if you're looking to sit on the porch and look out over the countryside.

Good washer/dryer...no dishwasher though. One person Kitchen. There is an old full size arcade game in the kitchen which I would get rid of and put in a dishwasher and some additional cabinets. Almost no room for groceries if you plan to cook. Bed frame is huge!! Takes up lots of floor space in a small bedroom! They need a plain bedframe with a small headboard to be more size appropriate and give some floor space and avoid stumped toes! LOL!

Unusual floor plan - potty and sink in one bath and shower in other. Worked for us but the two baths are on each side of the bedroom. Shower has two heads controlled by one fixture but one can't be adjusted so it is an annoyance!!! Furniture is more comfy than most mountain cabins...great double sided fireplace but it is on a timer and tended to work when it wanted to for us. Maintenance came when we arrived and it wouldn't come on at all - got it going quickly. It just worked sometimes and not sometimes. Seems to be an issue with the timers. It was fairly clean - hadn't been mopped - you could see that easily on the bathroom floor. And it needs some glass cleaning and dusting higher areas like the chain holding the light above the eating table. It was pretty bad. The towels were way above average - thick and no stains.

The staff - by phone and in person - needs some customer service training from Chick-Fil-A! Not friendly at all and didn't give you time on the phone to even ask a question.

293 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/15/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin for 2 or small family! Location was great. Close to all the attractions but far enough out of the hustle and bustle. This is our 4th time booking with Cabins USA and we plan on continuing to use them in the future!

294 of 830 Guest Review

Guest Rating: 10
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always a pleasure with Cabins USA

295 of 830 Guest Review

Guest Rating: 10
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Property was Immaculate and we had a wonderful time. They were prompt to fix any issues we had. Definitely recommend this company.

296 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My siblings and myself rented this cabin for our first family vacation with my parents, we had the best time! The heat was working very good, it was hot downstairs and cold upstairs majority of the stay! We will definitely come back to pigeon forge, and staying at Mountain Destiny would be fine for all of us!

297 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view was gorgeous, the cabin was very clean. It felt like home away from home.

298 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

299 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

300 of 830 Guest Review

Guest Rating: 10
Stayed on 10/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was amazing!! We had the best time!! All the cabin had to offer exceeded our expectations!!

I will tell you something interesting on our last night. We used the grill for the first time. I was out at the grill and I looked down and a raccoon was at my feet. Obviously, I was startled and concerned. He or she was not afraid and proceeded to bully me out of the way. The most concern is people feeding it or is it sick. Something you need to know. He stayed out there for over an hour after we took the food off the grill.

Outside of that, many great memories were made!!

301 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We were very disappointed that the cabin with a pool had no pool towels, there were only two towels in each bathroom and no extras to even take to the pool. We also felt there should have been chairs in the pool area for others who may not want to swim but wanted to visit with everyone. The cabin was nice and we were happy with the location but were unhappy to not have towels for the pool. Also there were no shelves/soap holders in the shower, we had to sit our soap/shampoo/etc on the ground, that was very odd. Someone did not think that through when building.

302 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/15/2019
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our second time staying at Mountain View Condos. The location is great and the condo was very clean. We had lots of towels and everything we needed. The only thing i would recommend would be a new mattress or maybe a memory foam mattress topper. The leather chair and recliner in the living room were both very comfortable. We plan on coming back to this condo in the future.

303 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/18/2019
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely wonderful!!! It was three couples in our group and everyone had their own level with jacuzzis. We all had a great time and would choose this cabin again.

304 of 830 Guest Review

Guest Rating: 10
Stayed on 11/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and relaxing but we did have a few problems, the arcade game downstairs was broke and wouldnt work properly so we couldn't use that. The drain plugs in both bathrooms wouldnt work to keep water in the tub. And we could not get the showerheads to work in either bathrooms to be able to take a shower. But apart from those minor issues we had an awesome time and cant wait to come back!!!

305 of 830 Guest Review

Guest Rating: 10
Stayed on 11/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My friends and I have been coming to Tennessee for 16 years. Each year we book a different cabin, trying to find the perfect one...I think we have finally found our forever cabin!! ❤️

306 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful and perfect for us! I loved the decor, and the fireplace. The bed was very comfortable, and the heater/fireplace that was mounted to the wall down stairs gave it such a cozy feeling. The kitchen was well stocked. All around we loved it! If i had to make any complaint it would be that it is a little further from town than we are used to staying, but it is not that bad. I would love to stay here again!

307 of 830 Guest Review

Guest Rating: 10
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very Satisfied. I will book again and hopefully get Simply Irresistible again. Very clean and cozy

308 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

309 of 830 Guest Review

Guest Rating: 7.4
Stayed on 11/16/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 5
Check Out: 6
Amenities: 6
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The beds dipped in like they we’re wore out. The whirlpool tub inside the cabin shocked us. The hot tub began to stink, by day 3 it stunk so bad no one would use it.
The broken tiles all over the kitchen floor made all 13 of us have to wear shoes all the time to keep from getting cut.
There weren’t any big pots and pans. For a cabin for 13 you need big ones. I brought 2 big sauté pans from home but they wouldn’t work on the induction cooktop.
The place is nice, it just needs some attention. If all this stuff was fixed, it would be an awesome cabin.
Also, two days before our departure the tv logged itself out of Netflix. We called to get it fixed or get password, we were told maintenance would be in touch, they never called. The tv was never fixed.

310 of 830 Guest Review

Guest Rating: 10
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

311 of 830 Guest Review

Guest Rating: 10
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We definitely enjoyed our time here!! It is a steep drive but well worth the view. Bed was comfortable and we enjoyed the hot tub!!

312 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the second time we have stayed in Bear Necessity along with another couple. The cabin is perfect for two couples to share. We would stay there again. Housekeeping does need to pay attention to small details like light bulbs that are not working.

313 of 830 Guest Review

Guest Rating: 10
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

314 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house was great, amazing view. The living room couches need to be replaced, they are worn out and not comfortable. Also, all of the carpet needs to be replaced. We had a great vacation and will stay with Cabins USA in the future.

315 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin "A River Retreat" was an absolutely beautiful place. The three bedroom, three bathroom plus two half baths was so nice and spacious. My family and I had a wonderful time and the view from the back deck was just beautiful and the location was perfectly located in Pigeon Forge. We will definitely stay in this cabin again!

316 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property had everything we needed and the location was very convenient. The only negative was the bed. The mattress seemed dated and was extremely hard. We bought a cheap foam pad and that helped. Otherwise our stay was great and we will stay there again!

317 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay! The cabin was the perfect size for our family of 4. And it was nestled in the mountains and we had a great view. The road to the cabin is steep and needs to be raked over as there were a lot of washouts so be prepared if you have a small car or SUV. The cabin itself was cozy and the fireplace was really helpful with 30 degree nights! You have to provide your own wood so make sure to stock up in town. Overall the condition of the cabin was great. It needed dusting and there were quite a few cobwebs in the corners and rafters. There was no soap for washing dishes nor a dishwasher and no pot holders so when cooking on the stove or in the oven we had to be creative...lol all part of the experience. The biggest suggestion for improvement would be to have wildlife-proof trash cans. We were only supplied a small everyday type aluminum can that held a single bag. We were there for a week so we had a lot of trash that would not fit into it. We tried to leave it by the road once full to see if there was any trash service but some local racoons decided they wanted it first. So we had to keep 3 bags in the corner of the kitchen the last few days we were there as we did not want to continue picking up trash outside. Other than those few items it was a wonderful stay! We are planning to come back in July and would definitely look to stay in All By Grace again! :)

318 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/12/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing that we weren’t aware of was the spiral staircase that was so close to the entrance as we walked into the cabin. However we will be booking a cabin in March & would love to book this one again. We loved it!❤️This will be our 3rd booking. Hopefully we will be able to get a great price.

319 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had the best wknd getaway for my hubby’s bday! We are def going to come back!

320 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/21/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Shack is a beautiful property. I was on vacation with my family (their were 9 of us) and everyone had a great time, we did have a little plumbing issue while we were there but it was fixed quickly. We’re already planning our next vacation to the mountains, and will most likely re book with Cabins USA!!

321 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

322 of 830 Guest Review

Guest Rating: 10
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved this place! It was so beautiful and clean, I did not want to leave. The location and view was amazing, about 5 miles from downtown Gatlinburg! Will definitely book with Cabin USA again for my next trip to Tennessee!

323 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/22/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin! The only issues were the WiFi didn’t work & the hot tub needed to be cleaned, but other than that everything was great! Will come back!!

324 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a brand new property we where the first to stay in. Had a few bugs to work out which your staff was there next day to fix. The gentleman that came out were very friendly heck I made them take a biscuit with them. Lol this is definitely a 5star cabin. The only problem is the drive way to cabin. This is very dangerous because it's not wide enough to turn into. Even in fore wheel drive. All our guest had very difficult time getting up. Burned our tires up.. easy fix homeowners need to have regraded and widen. Big dip to right causes tires not to grip.

325 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about our experience was great. The cabin appeared exactly as we expected. It is nicely tucked away, beautiful, roomy and cozy. There was an issue with the satellite TV. We called the office, and although it had just snowed, not 1 but 2 maintenance guys showed up to address the issue and both of them were super friendly and helpful. The staff at the office was efficient and friendly. The checkout by text option is great. A great cabin, a great staff and a great experience. We will return for sure.

326 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/22/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful except one thing the pool was to cold to get in it but other than that we had a blast and are already looking for something in the next year or 2 for our next vacation

327 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/22/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 7
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

328 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

329 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

330 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 5
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I knew nothing about the check out procedure or responsibilities until I returned home and saw an email - that would've been helpful at check-in information, however, I believe we still adhered to everything that we were suppose to. The cabin was very nice - our only complaint was the heat register infront of the stove - we kept getting stuck and tripping over it :0 Other than that it was beautiful - we will definitely refer friends and make a return visit! Thanks.

331 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Enjoyed celebrating our Anniversary at this Cabin which is located at a great and easy accessible location in Pigeon Forge right before you head into Gatlinburg. This cabin had everything we needed to enjoy our week long stay. The only negative thing we would have to say about Gray’s Place is that the lighting in the kitchen could have been more brighter for cooking and also we like to grill a lot and feel a gas grill would be a better way to go when trying to cook out instead of the charcoal grill that’s provided. We would definitely recommend this Cabin to anyone who is looking for some R&R with their significant other.

332 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would of given all 10’s, however the upstairs bathroom was not completely clean there was a half eating cookie left on the railing upstairs on the second level the dishes were not completely clean and our hot tub was broken and they were not able to fix it while we were there. Overall we had a great time with our family and going to Gatlinburg. Just a few things that would be helpful in the future, instructions for the fireplace, hot tub, internet and other things though out the house. Bedding aka(pillows) could be replaced or let future renters know that the pillow are very flat. When renting off a house of this size small details are important to most people. Thank you!

333 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for the weekend. When we arrived there wasn't a futon like described. There was only a TV in that room. But we managed with people sleeping on the downstairs couch and recliners. Overall the place was very nice and clean. Our personal preference was that it was too high in the mountain. But I do recommend this cabin to anyone.

334 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/22/2019
Ratings:
Booking: 6
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We had an awesome trip! Cabin was amazing!!!
We will definitely be coming back!!!

335 of 830 Guest Review

Guest Rating: 10
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin inside and out. The cabin is so clean and beautifully decorated for Christmas. The owner takes such good care of this cabin. We really recommend this cabin for a relaxing get away. Everything is perfect!!

336 of 830 Guest Review

Guest Rating: 8.5
Stayed on 11/16/2019
Ratings:
Booking: 10
Staff: 6
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We've been coming to this cabin for years, but took a break a few years back because of our growing family. This past year we returned because the number of family members attending our reunion went down. Upon our return, the cabin has aged quite a bit. The faucet was broken, the fire alarm battery died, the carpet and drapes were very dated, the beds felt so hard, the tall windows needed cleaning, and the refrigerator was dead when we arrived. Thankfully my dad knew how to trouble shoot it and noticed that the electricity must have tripped in the kitchen as the over the sink light was also out. Also, staying at a few other cabins the owners took an extra measure of care leaving toiletries, notes, books to sign for guests, and welcome packets. Previously Christmas decorations were up which my grandmother missed dearly this year. The tlc this cabin previously had seems to have dropped a little.
Personally I am okay renting this cabin again for next year, but other family members are a little hesitant.
Company Response:
Thank you for your review, Shannon! This cabin is decorated for Christmas; it was completed earlier this week, Thanksgiving week. The owners always decorate every year and that will not change as long as they own this cabin. There will be decorations in the cabin by Thanksgiving week every year so we hope that you will be back to stay with us again next year!

337 of 830 Guest Review

Guest Rating: 8.9
Stayed on 11/19/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

338 of 830 Guest Review

Guest Rating: 8.1
Stayed on 11/18/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Overall really nice cabin! A few things for guests to be informed of is other nearby cabins that don't offer a lot of privacy and well water was never mentioned to us on the front side of booking. Well water may be safe, but it looks dirty due to iron in it and the cabins on well water usually struggle with good water pressure as did this one. We had to call office about hot tub issues twice and safety electric door lock had battery fail so we reached out a third time with this issue. The staff, however were great about being kind, understanding, and prompt on sending help our way! We did not find coffee, coffee filters, dish liquid, or extra paper towels at cabin and just bought our own.
If I were rating our total experience at this cabin 1 being worst and 5 excellent, I would give them a 3.5. We have stayed in cabins for about 12 years and have a lot of experience in this area from Oklahoma to Tennessee.

339 of 830 Guest Review

Guest Rating: 10
Stayed on 11/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful Cabin! The view was amazing as well as the house. The house had everything that we needed. By far the best cabin that we have ever stayed in. The game room and theater room was very nice as well. When we arrived, the cleaning lady was still there cleaning because the people before us had left it in really bad shape. She was very friendly and did an excellent job of cleaning and straighten things back up. We will definitely be staying at this cabin again!

340 of 830 Guest Review

Guest Rating: 8.3
Stayed on 11/20/2019
Ratings:
Booking: 10
Staff: 2
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was really nice. Nice view. Had everything we needed.
Now the bad...
Driveway needs work.
Carpet was old and stained.
Could use a better grill.
2 TV's wouldn't work. Called it in and no one ever showed up.

341 of 830 Guest Review

Guest Rating: 8.2
Stayed on 11/21/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was lovely! Clean and even decorated with a Christmas tree! The hot tub was clean and maintained. We loved the fireplace and game/theatre room. The only real issues were light bulbs burned out in the main bathroom and both of the couches being a little worn and uncomfortable. Also, the video game did not work very well-the joy stick was broken. Otherwise, we loved the cabin and would stay there again

342 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great for our family. Only a few minutes away from the Parkway. Would stay here again. The only complain I have is finding the cabin. No street sign at where you turn off at the cabin.

343 of 830 Guest Review

Guest Rating: 10
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great weekend at the cabin. Very nice and very clean. Other than it needing a new couch, the cabin was great. Driveway is a bit tricky but doable. It poured our first day there and we had to use 4 wheel drive to get out of the driveway because it is very steep. Great cabin for a couple or even small family. Everything was great and we would stay again!

344 of 830 Guest Review

Guest Rating: 7.7
Stayed on 11/21/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 7
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Living room furniture could use some updating as the leather is ripped in several spots. The upstairs bedroom does not have cable, only a DVD player. There were two DVD’s available. There is no door between the upstairs bedroom and the nook with the twin bed. Dartboard is soft tipped and all of the tips were broken so we had to buy some. There is a liquor store and grocery store 5 minutes away, which is very convenient. Walmart is about 40 minutes away. Downtown Gatlinburg is 15 minutes away. Overall, cabin was cozy and we enjoyed our stay.

345 of 830 Guest Review

Guest Rating: 10
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

346 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just needed dusting

347 of 830 Guest Review

Guest Rating: 8.3
Stayed on 11/17/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Windows were dirty and the upstairs bathtub had a discharge of something when the jets were on. I was told these things would be
taken care of. The raccoons made quite a few visits with the grandkids loving it. Overall everyone enjoyed there stay as there were 9 of us
with everyone feeling like they had there own space. First time booking with USA cabins and would book again.


348 of 830 Guest Review

Guest Rating: 9.6
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
One of the sinks in the master bathroom had toothpaste in it and the counter was not clean upon our arrival. The fireplace didn’t work so we called in the request. Someone came out to see about it one evening but he couldn’t fix it. Very disappointed.

But for the most part, our stay was great.

349 of 830 Guest Review

Guest Rating: 10
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our cabin and the entire stay! The location was great, near town, but we felt like we were away from it all on the mountain. It had a great view and was easy to find. We would definitely recommend this awesome cabin to anyone!

350 of 830 Guest Review

Guest Rating: 9.2
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 10

351 of 830 Guest Review

Guest Rating: 10
Stayed on 11/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
O my goodness everything was absolutely beautiful and wonderful the rooms were big and spacious, the location was very easy to get too and very close to Pigeon Forge. My family and I loved everything and will be coming back.

352 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was great. The view was very beautiful. The pool table and other game tables need a little work but the kids still enjoyed them. Also, blinds or curtains would have been nice over the windows. There was only a TV in one of the bedrooms. One of the other bedrooms had a mount and wires but no TV. It would have been nice to have a TV in there. Even though there were a few little things that could be improved the cabin was wonderful. We had a good time and we are planning on coming back. I have used Cabins USA several times and the staff are very nice and helpful.

353 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/22/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

354 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/25/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice cabin. It was quiet and peaceful. Especially at night. The fireplace didn't work, and you really couldn't play a good game of pool. The wall was too close on one side. We had to call maintenance because the carbon monoxide alarm kept beeping. It took them 4 hours to get there, but they made it. Easy to get to cabin, gave great directions. We did have a roach come out when we turned the microwave on. But that was the only INE we saw. Overall we enjoyed it. Rental company was very nice.

355 of 830 Guest Review

Guest Rating: 10
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

356 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

357 of 830 Guest Review

Guest Rating: 8.0
Stayed on 11/22/2019
Ratings:
Booking: 7
Staff: 8
Cleanliness: 8
Check In: 7
Value: 8
Comfort: 9
Check Out: 6
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
First time staying with Cabins USA the cabin was amazing!

358 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/08/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The parking was a hard thing to deal was. Very steep and no were to turn around if the other cabins all had cars there. The sprial staircase was hard to get up and down. We'll need to ask for a handicape room next time. My wife had a really hard time with the stairs. My mistake. The cabin was very nice.

359 of 830 Guest Review

Guest Rating: 7.6
Stayed on 11/27/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Cute cabin, comfortable bed. Cabin was kind of dated a little and lots of cobwebs. Took us forever to figure out the shower & hot tub didn’t have an option to adjust temp. Overall satisfied

360 of 830 Guest Review

Guest Rating: 10
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a problem to start with, the staff was awesome & fixed it, without hesitation! Loved our stay! We will be back & using Cabin USA

361 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/22/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin overall was absolutely beautiful. It was perfect for just the two of us. The cabin was clean and decorated nicely. We enjoyed the hot tub every night which was a needed amenity for us. Pricing also wasn’t bad. Loved that we were able to put a deposit down and not have to pay full price up front. We will book with Cabins USA again!

362 of 830 Guest Review

Guest Rating: 10
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cowboy Up was a very nice cabin ....plenty of space for all our family ....we had a wonderful time

363 of 830 Guest Review

Guest Rating: 8.8
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Beautiful view, nicely furnished and decorated and nice amenities. Relaxing and peaceful venue. We think somewhat over-priced given our experience. The cabin was adequately clean for our visit, but there was evidence that deeper cleaning and more extensive maintenance are both needed. One toilet ran intermittently during our stay. Neither of the two gas log sets worked and required Maintenance to come over. They were professional and courteous and successfully got both going, but neither could be controlled with the switch/timer mounted on the wall for that purpose. This created some confusion and Maintenance commented further work would be needed on them after our stay. It rained a great deal Friday night and Saturday morning. A portion of the vinyl ceiling over the main entry deck collapsed onto the deck overnight. We were somewhat startled by the loud noise and saw on Saturday morning what had awakened us. We expected Wi-Fi to be available, but the password we were given would not work. Maintenance offered to come to investigate, but we had less than 24 hours left in our stay and decided to not worry about that.

The most exciting part of our visit was the bear that opened the door and got into our car as we walked into the cabin with our first armload of bags at 4PM! It also got into the car of the family renting the cabin next door! Pictures and video are amazing to see. We had no idea we would have such a scary and close encounter with a bear and were left wondering why more emphasis isn't placed on the potential for this when we made the arrangements.

Our purpose for the trip was to have a brief, private getaway and rest. Bear encounter (leather interior damage) aside, we did just that in comfort and amidst the beautiful mountain backdrop.

364 of 830 Guest Review

Guest Rating: 10
Stayed on 11/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing cabin 🤩 we enjoy every minute in this beautiful place with a great view ⛰🍂 I love the big space in the bedrooms/bathrooms. Perfect for a family with kids. They have a lot of games and the big movie’s room was perfect for our kids. Definitely we recommend this place and we planning to return again next year.

365 of 830 Guest Review

Guest Rating: 10
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

366 of 830 Guest Review

Guest Rating: 9.4
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Hi! We just left the cabin so I wanted to make a few suggestions and bring something to your attention.
1) There is a very heavy wooden chest of drawers in the upstairs bedroom. While putting a few things away in the drawers, the entire dresser fell on me, bruising my face, cutting my hand, and breaking several of our things that were sitting on top. Had it been my 10 month old sitting there, things would have been very bad. This is a very dangerous situation and that chest of drawers should be bolted to the wall immediately (along with any other similar furniture).
2) Another 4 or 5 towels and wash clothes would be very beneficial, especially because there is a pool and we constantly found ourselves without clean towels.
3) We were without water a few times throughout the trip. It always came back on eventually, so I'm not sure what the issue was with that.

Overall we very much enjoyed our stay and everything else was great. I do hope you take my first suggestion seriously, to protect future families as well as your company.
Thank you

367 of 830 Guest Review

Guest Rating: 9.5
Stayed on 11/25/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

368 of 830 Guest Review

Guest Rating: 7.3
Stayed on 11/24/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 5
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 3
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was a little outdated it needs some upgrades , more cable channels inbedrooms. They are local channels only.

369 of 830 Guest Review

Guest Rating: 10
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Second great vacation experience with Cabins USA. Will definitely use them again for future vactions.

370 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Had a great time so did family. cabin was clean and in a great location just mins from the heart of pigeon forge. we will difently be returning cant wait .

371 of 830 Guest Review

Guest Rating: 8.7
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The views were amazing! The location was close to town and activities. The entry into the driveway was a little challenging as we had a large passenger van. We had 6 in our group, I would have liked to have had the trash cans emptied after at least 3 days and not just at the end of our 7-day stay. We had 2 children ages 8 and 10 with us and they loved the cabin. I would recommend Cabins USA and will use them for our next stay in the mountains. Great vacation and experience. Booking, check-in and check-out were all done online. We never had any contact with USA Cabins staff, so I gave a 0 rating. You should have a "not applicable " choice.

372 of 830 Guest Review

Guest Rating: 10
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

373 of 830 Guest Review

Guest Rating: 9.8
Stayed on 11/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about the cabin was awesome! Looked just like the pics online. The only complaint any of our gang had was that they had spider webs on the ceilings in the bedrooms. Also the third floor upstairs had a few bugs that had to be killed. Other than that everything else was great! Great location and close to everything. We will definitely be back and recommend this cabin to family and friends! Thanks!

374 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

375 of 830 Guest Review

Guest Rating: 9.9
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

376 of 830 Guest Review

Guest Rating: 9.3
Stayed on 11/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Parking should be marked and designated between the two cabins. Some furniture needs updating

377 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

378 of 830 Guest Review

Guest Rating: 10
Stayed on 11/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice relaxing, felt like being at home, but better. Cabin had just been updated and everything was perfect. Very nice neighborhood. Not far from all of Pigeon Forge and Gatlinburg attractions. I would stay again without hesitation. Perfect for a couple or small family.

379 of 830 Guest Review

Guest Rating: 9.7
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you Cabins USA for making our Thanksgiving Vacation amazing! The Endless Sunsets cabin was everything I hoped for while planning our 7 night vacation to Tennessee. Our group definitely enjoyed it. We had the max staying there (10 adults & 12 kids) and had more than enough room for everyone to enjoy ourselves without feeling cramp. The view was gorgeous!!! As others said in their reviews, the parking is not ideal but we made it work with 6 vehicles. My rating of an 8 for the cleanliness is because upon arrival there was dirty diapers left on the balconies and the jacuzzi had a strange odor to it. I would absolutely book this cabin again & refer anyone visiting Pigeon Forge/Gatlinburg to stay at Cabins USA, Endless Sunsets.

380 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

381 of 830 Guest Review

Guest Rating: 9.0
Stayed on 11/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Our little cabin was perfect for our family. The cabin was basic needs clean but could have definitely used a deep cleaning. Lots of dust bunnies and cob webs. Staff was friendly and accommodating. We will definitely book Cabins USA again.

382 of 830 Guest Review

Guest Rating: 10
Stayed on 11/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everyone enjoyed everything! It was GREAT!

383 of 830 Guest Review

Guest Rating: 7.4
Stayed on 11/23/2019
Ratings:
Booking: 7
Staff: 8
Cleanliness: 8
Check In: 6
Value: 6
Comfort: 7
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Beds need a new mattress.

384 of 830 Guest Review

Guest Rating: 9.1
Stayed on 11/23/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall the cabin was very nice and clean. It does need an occasional maintenance type check though. One of the shelves on the refrigerator door was broken and one of the legs on the kitchen chair needs to be fixed. Other than that it was a great cabin and we enjoyed our vacation.

385 of 830 Guest Review

Guest Rating: 10
Stayed on 11/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

386 of 830 Guest Review

Guest Rating: 10