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Cabins USA Guest Reviews


Overall Rating: 9.40   /   10

1 of 951 Guest Review

Guest Rating: 8.8
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
My husband and I were moved to this cabin on our last night of the 3 nights we booked at another cabin because the hot tub wasn’t working.
This is a perfect little cabin for a romantic getaway! The hot tub was amazing and we had such a good time on our last night in this cabin.
The location is ok, but I prefer something more up in the mountains.

2 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a little hard to find because it wasn’t GPS friendly but I enjoyed my stay wish I could have stayed longer

3 of 951 Guest Review

Guest Rating: 8.7
Stayed on 02/14/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 6
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This was one of the most beautiful cabins i have stayed in with y'all,
And omg the claw foot bath tub right in front of the bed was just lovely
Grays place gets a 10 from me
Thanks USA cabins
Y'all are awesome

4 of 951 Guest Review

Guest Rating: 9.2
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Saw a cockroach in the kitchen, couldn’t figure out WiFi if there was any but overall we enjoyed and hope to be back soon.

5 of 951 Guest Review

Guest Rating: 10
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 951 Guest Review

Guest Rating: 7.8
Stayed on 02/15/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 3
Comfort: 8
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Don’t expect the provided wood for the fire place will burn. Bring your own if you know you are going to want to use the fireplace. No kindling available and wood is wet.

7 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Such a beautiful cabin. We were extremely happy with everything!!! Location was a little out of the way, but only like 10 minutes no big deal. Beautiful views of other cabins on mountain side! Very private, a little creepy leading up to cabin. Loved the pool table and dart board. Amazing stay. We love CABINS USA!!

8 of 951 Guest Review

Guest Rating: 8.6
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was very nice for the price. the pictures on the site was wrong because its updated very nice. please bring your own pot and pans we had to go out and buy ours.. the master bedroom was very nice

9 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was gorgeous and in a great location. We were close to everything. It was fully equipped with everything we needed. I would have liked a better grill, but that's it. The owner had the water off when we arrived, but someone was there within 15 minutes after being notified of the problem. I will definitely be back!

10 of 951 Guest Review

Guest Rating: 10
Stayed on 02/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very happy great place to vacate to would even love to live there

11 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
CabinsUSA I will definitely book with you again. Your customer service was excellent, Kudos to Technician that helped with the fireplace.

As far as the cabin it could use a little work on the mountain view window its fogged and some tree work in front of cabin to help the mountain view.

Me and the wife had a great vacation and we will never forget Bearadise !!!

12 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at the Elk Lodge very much. We had a beautiful view and it snowed twice while we were there. The kids loved the pool.We loved that the pool was shallow enough that our two 8-year-olds and two 13-year-olds could swim without direct supervision(all four children are very good swimmers). We left the door open so we could hear what was going on and the adults were able to enjoy a movie upstairs. the men and kids enjoyed the pool table a lot. kids liked the race are game (i didn’t enjoy how loud it was lol). Everything was really clean, The kitchen was big enough for two or three people to cook dinner. we did see a few roaches in the middle of the night our last night there. Being in from the country we understand that this is an issue that is hard to deal with in this kind of environment. just don’t bake cookies and leave them out all night ( the joy of teenage girls????). There were more than enough beds and bathrooms for the 11 of us. Beds were very squeaky. Great location, we were able to enjoy Gatlinburg and Pigeon Forge. A added bonus, it was very close to Krispy Kreme doughnuts.
Our children and grandchildren voted to do this every year instead of so many Christmas gifts, so we will be back.

13 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our cabin very much!! And we would stay again. The only complaints I have are 1- l never could get connected to the WiFi. Even after trying 2 different passwords (one sent to me in an email and another one in the cabin, neither would work) and 2- the tv service was awful. There were only select channels to choose from (about 15 and nothing good worth watching) and not all of the channels wouldn't work every time. Sometimes they would ask for a PIN to watch, no PIN, so another channel we couldn’t watch.

14 of 951 Guest Review

Guest Rating: 10
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an amazing stay. The home was very clean. Could use larger pots and pans for cooking. Overall amazing home.

15 of 951 Guest Review

Guest Rating: 10
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Okay so the location was PERFECT. Cabin was soooo cozy and perfect for our honeymoon. Everything was 10/10. We had to unplug one TV because they were both connected with the same thing. So one was lagging. No big deal. We plugged it back in before we left. Also the hot water didn’t last long. Tried to take a bath and the water got before it was filled. Then my husband had to take a cold shower. There were beautiful frogs croaking next to us. So peaceful. Loved the doors opening up completely but I say maybe get some curtains to pull for the morning to keep light out. The sun woke us up.

16 of 951 Guest Review

Guest Rating: 8.9
Stayed on 02/15/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I was surprised at the location of the property. The cabins were so incredibly close to other cabins there was no privacy. I was expecting a little more seclusion.

17 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin so much! The beds were so comfortable and everything was so clean and updated. We loved the fireplace and used it quite often. The game room was super cool especially the barrel games. Our view was breathtaking from the cabin and they had so many windows to be able to see it with tons of natural light. The only thing that was a little scary was the steep drive up there. We did have snow thankfully the roads didn’t ice but it’s something they don’t tell you about ahead of time is that the roads are very very steep including the driveway to the actual cabin. Otherwise we enjoyed it and would stay here again.

18 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
*Very clean, could smell the cleanliness when we walked in
**Hot tub had an issue when we arrived but was fixed within the hour, could not ask for better maintenance service
**Really can’t say enough about the pleasure of our stay

If there was any negative it would be the lack of WiFi internet at the cabin.

20 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great at Tin Pan Alley.

The only thing I would suggest is closets pr someplace to hang your clothes. Also, I would recommend a coat rack in the living area.

21 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cherokee Hilltop was beautiful! Very clean. We thoroughly enjoyed our stay there and will definitely book this cabin next time we come back! Thank you!

22 of 951 Guest Review

Guest Rating: 9.4
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay. The cabin and surroundings were beautiful. One minor complaint is that I think the cabin could have been a little cleaner, especially with COVID going on. None of the floors looked like they have been cleaned. They were swept but not mopped. Windows we also a little dirty.

23 of 951 Guest Review

Guest Rating: 10
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had an amazing time here and made many wonderful memories our first time in Tennessee! This cabin was beautiful, clean, and in a great location!! I have already recommended Cabins usa to many friends and family!! They made it so easy from booking to checking in and out of our cabin! We will absolutely use cabins usa every time we visit and this Cabin will definitely see our family again!!! We LOVED A Fieldstone Lodge!!!

24 of 951 Guest Review

Guest Rating: 8.7
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 10
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

25 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Could you a little updating especially as far as the pool table. Other than that everything was great!!

26 of 951 Guest Review

Guest Rating: 8.5
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

27 of 951 Guest Review

Guest Rating: 10
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our 1st vacation to the Great Smoky Mountains were great. The cabin was way more than I expected. There was enough space for two families to enjoy & be comfortable. The location was right in the heart of everything. We will definitely book with CabinsUSA again.

28 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a few issues the first day there but the staff was amazing and was there in a flash after calling to figure out the issue! We were accommodated with a extra night stay for a discounted price for the complications! Location was amazing and the views were breathtaking! Only thing I would recommended would be that they leave some cleaning supplies. Also a vacuum and a dust pan. All we could find was a broom. Other than that our stay was great!

29 of 951 Guest Review

Guest Rating: 10
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely had the best time. The cabin was absolutely gorgeous and very cozy. The staff was always friendly and very responsive.

30 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was very clear and easy to find. The hot tub was nice and the game room was great for the kids. The jetted tub was not very clean but easy fix as we just cleaned before we used it. Overall was a great stay for 9 people.

31 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 951 Guest Review

Guest Rating: 9.3
Stayed on 02/15/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin, the views and how solid built / consistent temperature it was. All bedroom TVs were missing 1 of 2 remotes that was very annoying (esp when I saw others post the same complaint with no remedy thus far - cheap fix!). 5 of the 7 main floor windows were unlocked, and bedroom is not locking properly and needs attention. The cabin was clean, like floors/counters/bath, but needs a good updating (valences & blinds covered in dust, several light bulbs in the cabin & oven blown, rugs are very worn/dingy, one in kitchen is so old it won't stay in place and kept tripping us/only thing holding it in place is nail sticking up from floor, pots/pans need replaced and more of them - esp if 10 people stay there, pizza cutter fell apart first use, no oven mitt, cobwebs in windows, stairs pretty steep to upper bedroom-had to walk down sideways, etc). Great bath and bed linens. Loved the pillows! Hot tub seemed clean, but light didn't work & had a film where one would sit. Big complaint is we had issues with ice on our driveway, meaning we couldn't get out due to steepness, etc. Big issue: I called to ask for ice melt that we could put down; sent to maintenance voice mail, no one ever called or brought ice melt I did get a courtesy call while waiting for maint, and was told they might not have anymore but no one followed up (so we had to go buy some 10 miles away). Overall, other than those little things, we loved our cabin. Staff were very nice when I called during & after hours. Would definitely book again with cabins usa. Overall a good experience.

33 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time and we'll definitely be back!

34 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great! Perfect size for my husband and I while celebrating our 1 year anniversary. The bed was not as comfortable as I had hoped. It was a bit too fluffy and barely had any firmness to it. While laying down, it felt as if the head of the bed was slightly slanted, like we were laying at an angle. Other than that, everything was great!

36 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an amazing cabin and made for the perfect weekend getaway. The cabin was perfect and was very clean. Definitely be back.

37 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall we had a great stay at Angel’s Attic! Perfect for a couples getaway. Rated 9 on amenities because the day of checkin I received a call that the fireplace was not working. Being that we went in the Winter and it was very cold, I was looking forward to the extra heat and ambiance of the fire place. But other than that, we really enjoyed our stay!

38 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Small and quant cabin, very nice and relaxing. The bedrooms were small, but big enough for 4 adults or 2 adults and 2 kids. The beds were very comfortable. The hot tub was nice and hot. The cabin was very clean. I would recommend this cabin to anyone wanting a small and quiet getaway.

39 of 951 Guest Review

Guest Rating: 8.6
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was great! Very clean and well put together. The only thing it needs and we were surprised it didn’t have was WiFi. No access to streaming services and the directv service only offers basic channels, so WiFi would let your visitors have access to way more movies and etc. Besides that we absolutely loved everything about the cabin.

40 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time at barefoot dreams would most definitely visit again!

41 of 951 Guest Review

Guest Rating: 8.6
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
I would definitely book thru cabins USA again and definitely recommend them as well. As far as the indoor pool Lodge cabin - I'm not so sure that I would stay at that one in particular thou. The layout was great and comfortable for my group which totaled 17 (11 adults 6kids). But the cabin itself could use a renovation badly. From the furniture to the appliances. Some of the tv are small and didn't work properly. The refrigerator was leaking water from the bottom and needs to be replaced. We had to call maintenance for the stove as well. Not sure if the pool filter is working correctly because the pool had lent floating all in pool. The water in the some showers are reversed (meaning hot is cold and cold is hot). I do suggest that cabins this size should invest in dumpster or bigger trash cans. They say don't leave any trash outside but with those small trash cans, they fill up so quick and takes forever for a trash pick up to come after you make the call and request them to pick up. All in all I rate this cabin about a 6/10 . We will definitely book again thru cabins USA but I'm sure we will look for a different cabin, a much newer one.

42 of 951 Guest Review

Guest Rating: 9.3
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin and the location. Check in and check out was seamless. I was a little disappointed at the cleanliness. We found lots of things that should have been taken care of by the housekeeping staff. They did offer to come re-clean but at that point, we had already unpacked and didn't want people coming in! Overall, it was a great stay!

43 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very great. Clean and very comfortable. The only real complaint we had was that the downstairs area even when turning the heat down was very hot and hard to cool off without opening the doors. You couldn't really use the downstairs balcony area because of how wet it was from the rain and it dripping down from the upstairs deck. Also supplying more towels would be good. We knew we could call and get more but sometimes on vacation you just wish they where their. No real complaint just a suggestion :)

44 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin had a few spider webs within the rafters and outside in hot tub area. Windows were dirty. We couldnt get the fireplace to light up but the heat worked well. There was a paddle missing from the air hockey table so we couldnt enjoy that amenity. The road going up to the cabin was somewhat a rough ride but manageable. The parking area to the cabin could use some gravel as the area is just a muddy hole after snow or rain. Now to the high points... Loved the location away from the busy towns but only a 5 minute drive to PF. The hot tub was really nice and the video game was fun way to wind down after a long day of exploring. The staff was great even though we never actually met. They answered any questions we had prior to our arrival. The check in and check out process was so simple. Minus the few issues pointed out earlier we loved our stay and will be using Cabins USA again.

45 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin itself was wonderful the beds very comfortable my only problem was I didn't realize there was no wifi and the bottom of the driveway will tear your car up if you're not careful more pavement should be added there and maybe safety railing along the edge of top of drive for safe turnarounds

46 of 951 Guest Review

Guest Rating: 10
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have visited Gatlinburg 5 times in the past 20 years and we always stay with CabinsUSA! This particular property was my fave! Great location on the mountain and close to town. Super clean and the staff is always wonderful! We will be back in 2022 if not sooner and will be booking this cabin again for sure!

Thank you for making our vacation special!

The Hatten family!

47 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem we had was the driveway. We own smaller cars and they scrubbed when we came in and left each time. I would suggest making the driveway easier for smaller vehicles to enter the property. Other than that it was a beautiful cabin in a great location close to town. Woukd definitely stay again.

48 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Amenities were great for our group.

49 of 951 Guest Review

Guest Rating: 8.2
Stayed on 02/19/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Although it was very difficult to find due to the sign for the cabin was on the ground and we arrived at dusk and based on the directions we were given, the accommodations were very nice and the company was easy to work with. Dirt would come out of the heat register vents every time the heat would turn on.

50 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5

51 of 951 Guest Review

Guest Rating: 7.8
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was overall satisfactory. It could have used a few updates but not many complaints on the looks of the cabin. The hot tub could have used a cleaning. My only complaint is the smell of the water. I never would have imagined water could smell that bad. It was sulfur in the water but it’s almost an unbearable smell (rotten egg smell). I will always make sure to look at reviews for this complaint in the future. If you can get past the smell, the cabin is a nice place to stay.

52 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

53 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 951 Guest Review

Guest Rating: 8.5
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

55 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin and stay. We love cabinsusa.

56 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about this cabin!

57 of 951 Guest Review

Guest Rating: 9.2
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful Cabin! Staff at Cabins USA is absolutely wonderful. The drive up to the cabin was kind of scary. It turns into a dirt driveway and with all the rain they have had it was pure mud straight uphill so be prepared. Hopefully they add more gravel soon or a car that is not four wheel drive will not make it. The scenery was breathtaking. This will be our go to spot, but next time we will be arriving in the truck not my SUV!!

58 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house was beautiful and just as it was described. The view was amazing.

59 of 951 Guest Review

Guest Rating: 10
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
As usual, my wife and I enjoyed our stay in the Smokies. We always use Cabins USA and we are always satisfied. This is the first time we stayed at Cuddle Creek Cabin. We loved it. The sound of the creek is very relaxing. We had all the privacy we needed and we had a little squirrel who would visit us every day. He likes to sit on the beam of the back deck and watch us. I've read other reviews about the floor creaking too loudly. Yes, it creaks, but it never once bothered us. The only thing I would recommend is that the couch needs to be replaced soon. It has seen better days. However, it did not hinder our stay one bit. We will be returning customers more sooner than later. God loves the Smoky Mountains, and so do we.

60 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

61 of 951 Guest Review

Guest Rating: 10
Stayed on 02/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our time here was truly a gift! So clean and decorated very simple but beautiful. We are already planning on a trip this summer. This will be our getaway spot from now on!

62 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Easy check in and check out. Easy to find even without gps! The cabin was nice and the hot tub was great.

63 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is my third time using CabinsUSA and this was hands down my favorite cabin yet! Is was super clear, updated, and the best part secluded. When we plan a trip to Gatlinburg we want to just sit back, relax, and listen to nature. This cabin gives you all that. And if you need to call for any reason you get your help or answer quickly, so the service is great as well. Definitely recommend CabinsUSA and this cabin.

64 of 951 Guest Review

Guest Rating: 9.4
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

65 of 951 Guest Review

Guest Rating: 10
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great! Was clean, good location, nice view, plenty of towels and amenities! Will be back!

66 of 951 Guest Review

Guest Rating: 10
Stayed on 02/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property was fantastic. Brand new and spotless. A very well-stocked kitchen, even the random things. The bathrooms and bedroom are huge, and very comfortable memory foam mattresses. The pool was a big plus for the kids and the hot tub for adults. Great wifi for everyone to pop into work and school as needed. The theater room was a great place to watch tv or a movie, and with Hulu we didn't have to have an account... just tolerate a few commercials which wasn't a big deal. The couch was really pretty but wasn't super comfortable, not horrible but not great for larger families. Someone always had to sit in the chairs at the kitchen table. We loved this cabin and all it's extras. I don't know why they still haven't posted pictures of it yet.

67 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Ah-mazing. We had such a great time here. The entire reason we booked a cabin in lieu of a hotel was for the privacy and to stay off the beaten path. Little did we know how great the location is. There are a few cabins within view, but with the layout, it’s like they aren’t even there. As other reviewers have said, gps will not take you to the cabin, but the signs are easily visible (and due to a flight delay, we didn’t get in until well after dark) and bring you straight to it. If you don’t mind a little drive to get to town, we cannot recommend anything higher than this. In most rentals like this, the beds are painful at best, but we were pleasantly surprised with a comfortable mattress. Our first night it was 18 degrees in town, and probably colder up in the mountains, and it did get a little chilly downstairs, but we were prepared. We’ve told our friends and family about this, and we’d tell more, but we don’t want our new favorite spot to be taken.

68 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a lil cold downstairs

69 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We are so excited. Planing another trip soon

70 of 951 Guest Review

Guest Rating: 10
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

71 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about this sweet little cabin! Perfect view ?? Only complaint is the down stairs bedroom tv did not work and there was no remote. Other than that it was a beautiful stay!

72 of 951 Guest Review

Guest Rating: 10
Stayed on 02/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would highly recommend Cabins USA and the cabin Whispering Pond. Our stay was everything and more that we thought it would be. It was our 43rd anniversary and we could not of asked for anything more. I have no complaints whatsoever only good things to say about the cabin and Cabins USA. I would highly recommend it. We will most definitely be back.

73 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Pros: The cabin was so cute & cozy
The view was beautiful of the sunrise & sunset
It was super cozy to watch tv while warming up by the fireplace
It was fun to play pool
You could take groceries & cook meals since the tools are provided
I was able to leave without dirty laundry since washer & dryer are available
The jacuzzi in the bedroom was comfortable

Cons: As someone who isn’t used to driving on a mountain or rough terrain, the drive up to the cabin was rough.
Some of the amenities in the cabin need revamp/touch ups or just get rid of & get new ones. The faucet handle on the jacuzzi was off, bedskirt ripped, hot tub lights didn’t work, fridge didn’t cool....
A tv in the bedroom would’ve been nice

Overall my husband & I enjoyed our stay during our anniversary & will be back & recommend this cabin to our friends & family.

74 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This cabin was all that and more. The group we were with was excited about this cabin. We would recommend this cabin and probably would stay again here. The only problem I had was there are not enough pots and pans to accommodate a large group of people, but when I called and let the staff know they bought us some more and a new coffee pot. The outside up keep is not appealing at all with all the trash that's around the cabin. If that could be handled in a better manner. This area would be great. Really didn't have any complaints. Love this cabin..

75 of 951 Guest Review

Guest Rating: 9.0
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin was great and roomy just needs some TLC like to the kitchen and bathroom faucets, they were old, loose and leaky. Access to local restaurants and shops is very convenient and easy. Was disappointed that the first cabin we rented had issues with the hot tub so they called and let us know this and offered only a $50 discount on the total stay which isn’t much granted how much we were paying for the cabin and amenities. They offered to switch us to another cabin, which we did, it was slightly cheaper but charged us a $139 cancellation fee for the first cabin which is messed up! Not sure that I would do that again due to all the fees that’s tacked onto their final bill.

76 of 951 Guest Review

Guest Rating: 9.0
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This is the second time we have stayed in this cabin. We love the location, very isolated. There is one cabin next door but you can hardly see it when the leaves are on the trees. It is a sweet and cozy cabin with a beautiful fireplace. Bed is comfy, hot tub is great. Our main chief complaint is the jets in the jacuzzi tub in the bedroom do not work, nor did they on our last stay. We were very disappointed by that, because we had really looked forward to using it. I feel that if the jacuzzi is not going to work, then they need to remove it from their advertised amenities. I did bring it to their attention, but unfortunately it was not repaired during our stay. Overall, I do recommend the cabin, and my husband and I do intend to return.

77 of 951 Guest Review

Guest Rating: 9.6
Stayed on 02/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very easy to get to, not a lot of winding roads. Grandbabies loved the gameroom and the hot tub. Only complaints I would have are the toilet seat in the main level bathroom is very loose and needs replacement and the welcome mat at the front door is messed up to the point we just moved it out of the way until we checked out because it was a trip hazard. Otherwise, everything was amazing and would definitely stay again!

78 of 951 Guest Review

Guest Rating: 9.6
Stayed on 02/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed in this condo last Nov & loved it! We wanted to extend our stay, but it was booked solid for 2 months. We knew this is where we want to stay everytime we come back to Gatlinburg. Its very close to the Parkway, theres a gas station, grocery store & Family Dollar a mi away. Love the fireplace, jacuzzi tub & large balcony overlooking the running river below. The sounds of the river are so calming. They offer 3 packs of laundry detergent, 1 trial bottle of dish soap, 4 disherwasher tabs, paper towels. There is lots of closet space, but make sure to bring your own hangers. Def reccomend this condo!

79 of 951 Guest Review

Guest Rating: 10
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was just as described. The location was close enough to go out to grab a bite to eat, go antiquing -- all within 15-20 minutes of Seiverville and Pigeon Forge. The road up to the cabin was very windy, but as other reviews mentioned, follow the signs and not your GPS once you start up the hill. We didn't need the sleeper sofa, so would have been nice to have a loveseat recliner, but wasn't that big of a deal for us. Will definitely return to this cabin.

80 of 951 Guest Review

Guest Rating: 8.0
Stayed on 02/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 4
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Great cabin... but need to upgrade furniture and appliances... very clean...overall great stay

81 of 951 Guest Review

Guest Rating: 10
Stayed on 02/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first stay with Cabins USA and we are very satisfied. The cabin was very clean and very cozy. The kitchen had everything we needed and more. The hot tub wasn't working properly the first night but we called and a very nice technician came out before lunch the next day and fixed it so no bif deal. We truly enjoyed our stay. We will definitely be booking with you again!

82 of 951 Guest Review

Guest Rating: 7.4
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 4
Comfort: 6
Check Out: 10
Amenities: 5
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cabin was good location for view but not if you don't want to drive up and down mountain. Could us a deep cleaning and dusting and a bug spaying(saw some bugs). The hot tub is the small one so more than 2 people its a little craped. Check in and out was easy.

83 of 951 Guest Review

Guest Rating: 10
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

84 of 951 Guest Review

Guest Rating: 8.6
Stayed on 02/22/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

85 of 951 Guest Review

Guest Rating: 10
Stayed on 02/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing cabin! Amazing Company! Amazing stay! Can't wait to visit again soon!

86 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Blue Sky was amazing. The views off evwry balcony were wonderful. Hot tub worked well. Could use some new pool sticks but other than that it was a great time!! We will rent again the next time we visit!

87 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent cabin. Pool, hot tub, game room, were all amazing and very clean. Very clean and well appointed. Large rooms and so many bathrooms. Kitchen had everything you could want. Fireplaces were so nice and there was even a poker table. The only negative I can think of is parking. It's a little tight for larger vehicles. Overall this is such a great cabin, you will not regret staying here.

88 of 951 Guest Review

Guest Rating: 10
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

89 of 951 Guest Review

Guest Rating: 10
Stayed on 02/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

90 of 951 Guest Review

Guest Rating: 8.3
Stayed on 02/23/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 4
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall it was an enjoyable experience. Pictures are not all accurate. Pool table felt needs repair or replacement, dart board is cheap and all of the darts were broken, no basketball ball, no grill as pictured on the porch and a menacing mouse that freaked us out till we found out what it was(we were able to get it out of the cabin). All that said it was peaceful and relaxing cabin. It served it’s purpose to provide us with a nice getaway.

91 of 951 Guest Review

Guest Rating: 8.8
Stayed on 02/26/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

92 of 951 Guest Review

Guest Rating: 10
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome Stay!!! Me and my boyfriend really enjoyed ourselves. This location is absolutely perfect. House was very clean. Very relaxing. Perfect family getaway

93 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great cabin for our family of eleven. We all had plenty of space and enjoyed our time at the cabin. Kids and adults alike enjoyed all of the great games included at this cabin. The cabin was clean and ready for us at our arrival. The check-in process was great, no need to visit the office to get information - we went straight to our cabin. The only suggestion I would make if you're visiting during cold weather months is bring a couple of extra blankets. We would definitely recommend this cabin.

94 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved this cabinet it was just enough room plus some.i loved the set up and how clean it was.only thing to make sure is rewash the dishes before using them.
Overall this cabinet is on my list of pick again when I revisit .

95 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I highly recommend this cabin if you are wanting to have fun packed family fun. This cabin is great for being close to everything with tons to do. This is not a cabin for a quiet getaway. There are no beautiful mountain views. This is a cabin on a cul-de-sac of cabins. My kids loved the hot tub and the game room. I have never been in a cabin that was so clean. This place was perfect for getting our family together with tons to do even on a rainy day.

96 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing and relaxing time for our 25th anniversary at Sky High Hobby Cabin!
The trip up the mountain made us a little anxious, but wow what a beautiful view!!!
And the screen in porch downstairs and covered deck upstairs we great for viewing and relaxing.
The privacy was great, not to close to other cabins and the cabin was supplied better than we anticipated.

The only thing we did not like was there was no cell service or WiFi at the cabin or on the mountain at all!
Great for disconnecting, but not great, if you needed to reach out or have someone reach you, especially if there was an emergency.

It was our 1st time renting from Cabins USA and we will do it again.
We have a family of 6, so perhaps a bigger cabin when we all come next time.
But Sky High Hobby was perfect for just the 2 of us.

Thanks so much!
Mr and Mrs Ayers

97 of 951 Guest Review

Guest Rating: 7.9
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Overall we enjoyed our stay here at the River Paradise. It was comfortable and fit exactly what we needed. My only complaints is we had a shower drain coming back in the basement tub and called for service as soon as it was discovered. The maintenance guy came at 9:30 pm the night before our departure and was unable to fix it. The hot tub was pretty dirty and did not have the chemicals in the water that is needed to keep the water disinfected. Some general maintenance of the hot tub, gas grill, and the bottom tub and this would be an incredible place.

98 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view is amazing! I love that this cabin is kind of by itself. The bathroom situation was not ideal. We had a large crowd and the bathroom downstairs was too small to accommodate all of the people sleeping down there. There was no broom and this made it hard to clean up. It would have been nice to have some potholders in the kitchen. We had no problems with the hot tub or pool. The pool house was very warm. The staff was amazing and very helpful. The trash cans had gotten down over the bank some how. Probably by a bear. Someone came out our first night there and went down over the bank, in the dark, and got the trash cans for us. Overall this cabin was great and we would definitely stay here again!

99 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
By far my favorite cabin we have ever stayed in when you guys ! I mean they all are good experiences but something about that screened in porch right next to the river ?? We will be back !

100 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was extremely clean and cozy. The parking was an inconvenience to this particular cabin. One way in and one way out and if the cabin beside of you is occupied then there’s no place for you to turn around. Other than that we were very satisfied

101 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time! The cabin was beautiful!!

102 of 951 Guest Review

Guest Rating: 10
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was awesome! Secluded but not really...seemed like we were the only cabin there; so serene. My family of 4 thoroughly enjoyed the amenities, view and everything. The kids are already asking when can we come back!

103 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin and great location! I gave a low number on cleanliness due to the floors being dirty. We had to keep our socks on the whole time other than that it was great!

104 of 951 Guest Review

Guest Rating: 8.5
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The property itself was fine. The beds were very comfortable and thats really important. The house was clean. The location was not bad because we were five min from everything but there was just no real view; which i thought there was for some reason. All in all it was a good place to stay and a good value for square feet. The kitchen supplies were kind of sparse and had only the basic needs . You have to go to the main office to get towels so if you dont want to do that choose another cabin. We will definitly use cabins usa again!

105 of 951 Guest Review

Guest Rating: 7.5
Stayed on 02/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 4
Comfort: 8
Check Out: 9
Amenities: 5
Location: 3
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cute little one bedroom cabin, really no complaints besides every time I ran the water. It smelled so bad, I didn’t want to shower long , wash my face brush my teeth. I had to go get a case of water because I didn’t want wash my face or brush my teeth with the water.

106 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

107 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I’m glad I chose this property. It was enough space for the whole family, great view in the day time, it was more than I expected. Only thing can be improved is the downstairs fire place didn’t work, which I knew from previous reviews. Other than that everything was great..

108 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view was AMAZING! Location was very convenient. Really enjoyed the fire pit. Overall a great experience. Will use this cabin again!

109 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

110 of 951 Guest Review

Guest Rating: 8.6
Stayed on 02/26/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 8
Check Out: 8
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a beautiful place and we enjoyed our weekend. The house could use some updating, but over I would recommend this cabin!

111 of 951 Guest Review

Guest Rating: 10
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I fell in love with the cabin as soon as I walked in. It was EVERYTHING I expected and more. I would definitely book again.....soon!

112 of 951 Guest Review

Guest Rating: 8.7
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 4
Would Recommend Company: 9
Would Recommend Property: 9

113 of 951 Guest Review

Guest Rating: 10
Stayed on 02/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

114 of 951 Guest Review

Guest Rating: 8.3
Stayed on 02/25/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 5
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Everything was well until we used the water. The water smelled like rust which later we actually found out that it was rust in the water. We left a white cloth in the sink with running water and it turned brown. The water was so terrible it stained the toilets and bathtub to the point I thought it was dirty. We brushed our teeth with bottle water. Enough of the bad. We enjoyed being first timers spacious. You get what you pay for. Hopefully we’ll return in the future.

115 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our 8th year and we have used Cabins USA each time. We will use them again and again. This cabin was very very clean. We liked the set up with two bedroom privacy. Upstairs bed was softer and the downstairs bed more firm. However beware of upstairs beams, you may bump your head. I feel that the upstairs bed could be moved toward the bathroom to give more space preventing head injury. ( I conked my head pretty bad). The pool sticks need tips on them. We loved that there is a Bible available in the drawers. The hot tub is step down and the design is great with plenty of privacy. Oh and bring your own TP; for sure theirs is rough and thin. The cabin is hard to get to, it is way up in the mountains, but very much worth the view. I highly recommend this cabin and Cabins USA.

116 of 951 Guest Review

Guest Rating: 9.7
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I rate comfort on a 7 bc the only complaint I have is that the thermostat waa locked with a code so the last night we were there the cabin got up to 80 degrees an couldnt turn the ac on bc it was locked on heater.

117 of 951 Guest Review

Guest Rating: 10
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I recommend anyone to stay here. I received top motch service. The staff here is extremely nice! The cabin was beautiful and very clean. My family and I had a wonderful time staying here.

118 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was amazing here! My family and I will not hesitate to come back to stay here again in the future.

119 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and the family got there after 7 pm and driving up the mountain at night, with fog and rain was an obstacle course but got better after the first ride up. The cabin was nice and the kids loved it. We will be back next year.

120 of 951 Guest Review

Guest Rating: 8.5
Stayed on 02/27/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
After the catastrophe in Bears Crossing and having to be moved to Pigeon Forge from Gatlinburg we were very skeptical as this was our first experience with Cabins USA. When I arrived at Bear Cove there was a puddle of water in front of the running dishwasher so I was extremely nervous. There were some minor issues that I hope will be fixed for the next guests but overall the cabin was great. (1)the shower curtain in the upstairs bathroom was ripped and half couldn’t hang from the hooks, and the delta shower heads are terrible with no pressure and way too wide spraying. Putting adjustable shower heads like the one in the bottom floor bathroom is not expensive but would make the experience far better for guests. (2)the lever on the toilet in the 2nd floor bathroom kept falling off and needs repair. (3)one leg of the air hockey table in the game room is broken(4)the dishwasher has a leak and leaves a puddle of water in front of the dishwasher when ran (5)there were pots with rust inside them that should be replaced. There were dishes in the cabinets with standing water in them which is probably where the rust came from. Housekeeping really should be sure dishes are completely dry before stacking them in the cabinets. If these minor issues were addressed this cabin would be the perfect stay for a large family.

121 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

122 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/26/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Second year at the Bear Shack. It's a very convenient location to everything in Pigeon Forge but away from the lights and noise.

123 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our getaway weekend. The cabin and views were spectacular. It was very a very restful retreat. The cabin has everything you need for the stay. Hot tub and fireplace were perfect. It was very private. Would definitely stay again.

124 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

125 of 951 Guest Review

Guest Rating: 10
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabins interior was far better than the picture online. I fell in love with this cabin and it’s location. Cabins USA was very helpful and service was speedy. Would definitely recommend

126 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place is worth every cent!!! I usually only go through Airbnb but when I seen this place plus the reviews I had to give it a shot. This place was nothing less than WONDERFUL. So much space. Our party of 8 turned into a party of 4 and we had a blast! Loved the view, the fireplaces, the hot water etc! I will certainly be back. I love how we didnt have close neighbors. The hills going up can be intimidating, but 4 wheel drive can handle it. The wi-fi was spotty, but we didnt mind. Thats the point us to getaway from technology right lol. Cable was in every room man I am super satisfied! The only complaint is the upstairs bathroom had some black stuff that came out the jet. It surely didnt ruin Anything tho. Defintely will be back!!! The called us the day of arrival to make sure we were good, SATISFIED!

127 of 951 Guest Review

Guest Rating: 9.6
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The pool area wasn't clean before we arrived. There were crumbs of cookies on the floor and there were ants.

The cabin was nice, the only thing is that all the cabins are on top of each other. The cabin to the left and right of us had a bunch of smokers and it made us unable to really be out on the decks.

128 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I really enjoyed ourselves. The cabin was very clean,nice and comfortable. We are looking forward to returning and will be renting the same cabin. This place is very beautiful and so much to do there. The only thing was our wi-fi in the cabin wasnt working when we called the front desk for help no one ever came but regardless to looking over that I still will give this place 10 stars ????????. We still enjoyed ourselves and it was very beautiful, fun, clean and comfortable... This place still gets 5 stars from us. Great job

129 of 951 Guest Review

Guest Rating: 9.2
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was really nice! We love the hot tub and our view from the back porch! The kitchen was nice and so was the bedroom. We were looking forward to using the fireplace! Unfortunately, we only used the fireplace one night due to a gas leak. We really enjoyed our stay overall it’s just that we really wanted to use the fireplace each night!

130 of 951 Guest Review

Guest Rating: 10
Stayed on 02/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved loved this house and everything about it !!!!! Fantastic. Can’t say enough about it The only complaint is the trash on the side of the hill. I know it probably will be difficult to get to but it makes for a yucky look. But I will return. I get different cabins and the best experience was with cabins USA

131 of 951 Guest Review

Guest Rating: 9.9
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

132 of 951 Guest Review

Guest Rating: 8.5
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

133 of 951 Guest Review

Guest Rating: 10
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about this property was great with the exception of the water pressure. Having stayed in many cabins up in the Smokey Mountains, we understand getting utilities to work properly can sometimes be a challenge. There were only two of us in the two bedroom cabin but we struggled to have enough water pressure or even water to take a complete shower. At one point, the water turned completely off. Otherwise it was the best cabin experience I have ever had and a weekend that I will remember forever. Thank you for allowing us the opportunity to stay at this beautiful cabin!

134 of 951 Guest Review

Guest Rating: 9.2
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
(Cleanliness 6/10) - Everything was clean except the hot tub. It was a little dirty when we got there, but by the end of our 3-night trip, it was unusable. It could really use a deep cleaning. Other than that, it was pretty clean. It’s unfortunate, since the hot tub was what we were looking forward to the most.
(Location 9/10) - The location was great, the only downside was the driveway up to the cabin. If it was even the least-bit icy, we wouldn’t have made it up.
(Staff 7/10) - The staff was hit-and-miss. When I first called them to explain that we may have needed to cancel our trip due to a family emergency, the lady I spoke with was beyond nice. However, when I called them upon check out to make sure everything was done properly for them, the lady on the phone was sort of rude. Not anything that will stop me from booking again, but worth noting.
All-in-all, we enjoyed our stay. We would recommend Gatlinburg to anyone. So much to do, and such incredible views. I hope this review helps you make your decision.

135 of 951 Guest Review

Guest Rating: 10
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed at four different cabins at Cabins USA and this one was probably my favorite. It was quite small in size, maybe 500 sq ft. However, we didn't spend very much time in the cabin. We spent time around Gatlinburg visiting the aquarium and the Island, which speaking of, everything is conveniently located about 10-15 minutes away. It is absolutely gorgeous outside of the cabin. It's incredibly quiet; you can hear the frogs and crickets. The cabin itself was very clean. There were dishes to use and cookware. They were extra blankets and pillows. They were extra towels. They were extra trash bags and extra soap. The check in process is very easy. They have something called express check in where you can actually check in 48 hours ahead of time online and they will send you the address to the cabin, the code to get in the door, phone numbers to call IF anything goes wrong, WiFi password, and additional driving directions if you can't access the address through google maps 24 hours ahead of your check in time. Check out is also very easy. They have a button you click when you leave for check out on your email. They do have someone call you 24 hours into your stay to make sure you have everything you need, however, I didn't get a chance to take the call because we were doing fun activities around Gatlinburg but I do appreciate that they left a voicemail checking in on us. Overall, I would recommend to stay with Cabins USA. They have the best value and they have excellent customer service.

136 of 951 Guest Review

Guest Rating: 9.3
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

137 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It would be nice to get acknowledgment of received check out when done by text

138 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

139 of 951 Guest Review

Guest Rating: 9.0
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 10
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay!! We will definitely be back

140 of 951 Guest Review

Guest Rating: 8.9
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was very nice. The bed was not extremely comfortable but it worked. The cabin was mostly clean but there was a decent amount of dust and dirt on the floor. Location was great. The hot water tank could be bigger, not even enough to fill the jacuzzi tub. Price point was great for what we needed.

141 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is beautiful. The location is breath taking. It’s nice there is no steps very convenient. Loved the jacuzzi and spa having laundry and dishwasher was very useful amenities. The furniture and bed was very hard we did t get a comfortable night sleep the entire 4 night stay we rented 5 nights we left at 4 just couldn’t take it we were in too much pain and we were exhausted. Hated to leave the cabin because it was so peaceful and beautiful. Had there been a better mattress and a more comfortable couch to sleep on we would have stayed been completely happy. If this is upgraded we. Will return .

142 of 951 Guest Review

Guest Rating: 9.2
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was really cute and my family loved the shuffleboard table. The only problem we found was that the hot tub and toilets needed cleaned AND the couch was awful. There is no way a party of 6 could stay in this cabin if someone had to sleep on the sofa bed. It really needs replaced. I liked the location, it was close to both Pigeon Forge and Gatlinburg, even though the road was a little curvy and narrow. If it snows it would be a little difficult to get to the cabin. Everything else was perfect about our stay. I would stay here again.

143 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/01/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

144 of 951 Guest Review

Guest Rating: 10
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean. We enjoyed our stay.

145 of 951 Guest Review

Guest Rating: 10
Stayed on 03/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

146 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

147 of 951 Guest Review

Guest Rating: 9.6
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. The couches were a little old and uncomfortable. But the everything else was great. Enjoyed our time in Pigeon Forge and will definitely use you again and recommend you to anyone staying in the area.

148 of 951 Guest Review

Guest Rating: 10
Stayed on 03/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and clean. Great views from the balcony, but still close to town. Kitchen was well stocked, we brought a few pots and pans but really didn't need to. Plenty of sheets, blankets and towels for 6, but we only found 4 wash cloths (there were 4 of us). This was no problem as we stopped by they office and picked up more. Washer and dryer worked well and came in handy. Overnight temps were mid 30's to low 40's at night, we kept the thermostat at 68 as this cabin is warm!! We have rented from Cabins USA before, and will again. We had a great time!

149 of 951 Guest Review

Guest Rating: 9.6
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was really clean! Everything was great. I do suggest bringing an AWD vehicle because you do go up the mountain in order to get to the cabin. The only thing is the TV’s are very outdated. That is really all that needs to be fixed and this would be a 10/10 for me. My wife and I enjoyed our stay and we will be coming back next year.

150 of 951 Guest Review

Guest Rating: 9.5
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue we had were ants in the upstairs bathroom. By the end of the week, they were everywhere.

151 of 951 Guest Review

Guest Rating: 9.1
Stayed on 02/28/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Jennifer was so helpful on our check in day. I was given incorrect information about our original cabin’s accessibility prior to our Visit, so upon our arrival when we realized that our vehicle could not reach our original cabin due to lack of a paved driveway, We called cabins USA and Jennifer answered and immediately found us a cabin that we could access and got us checked into it very quickly. She also gave me her contact information in case we ran into any other issues throughout our stay and was very kind and welcoming each time we spoke. She took what could have been a very frustrating experience and made it easy and quickly resolved.

152 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was fine except the hot tub was way over chlorinated. It bleached my swim suit almostly completely white, gave me a chemical rash/burn, and I had to have my rings fixed from the exposure.

153 of 951 Guest Review

Guest Rating: 8.4
Stayed on 02/28/2021
Ratings:
Booking: 7
Staff: 8
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 7
Would Recommend Property: 9

154 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/04/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7

155 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great

156 of 951 Guest Review

Guest Rating: 10
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and clean I will definitely be booking again me and my friends really enjoyed ourselves!

157 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was amazing and the grandkids had a wonderful time but the pool water was too cold for the little ones. I did text about upping the heat on it but got no reply. Other than that we all had a great time.

158 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
After reading other reviews, the cabin is what I expected it to be. Nothing fancy, but still a good place to stay. The bed wasn’t as uncomfortable as others had posted. The water did have a smell to it, but we brought a case of bottled water to cook and brush our teeth with. The only real negative I have is that the hot tub had way too many chemicals in it. I got a pretty bad chlorine rash from it, and it changed the color of my swimsuit.. I’d really suggest having someone go out there and make sure everything is where it should be. Probably won’t stay at that property again, but I did like booking through Cabins USA.

159 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/05/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Love the view especially at night and the openness of the cabin.. our only problem was the parking.. was able to fit 5 vehicles but it was a bit of a challenge... Would definitely recommend and stay at this property again ??

160 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

161 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My wife and I were joined by a three other couples totaling 8 people and it was plenty spacious. The cabin was for the most part clean and well maintained. There was a fake eyelash found on the carpet of one of the rooms but that wasn't to big of a deal. The kitchen sink did seem to be in need of maintenance it clogged up almost instantly when I was doing the dishes. The hot tub was in perfect condition but one of the couples did have a complaint that the tub in the room on the bottom floor had jets that didn't work. My wife and I thoroughly enjoyed the little arcade game. But I was terribly disappointed to see the state of the pool table. The felt was ripped and the table wasn't level so the balls rolled haphazardly around the table. That was the biggest complaint as it was one of the main things we guys look for when booking a cabin. It's not something I would've ever considered so before booking this place in the future I would advise you to inquire about the condition of the pool table if that's something that interests you. Otherwise I would consider it a great value if you don't want to shoot some pool, but overpriced if you do. The staff was very helpful through the booking process and checkout.

162 of 951 Guest Review

Guest Rating: 9.8
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay. The cabin was a perfect set up for 4 couples. The only issue was the circulation of heat wasn't working that good on the bottom level. Location is great. You are only a few minutes from the shopping areas and restaurants. We will use Cabin USA again.

163 of 951 Guest Review

Guest Rating: 8.7
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
The view from the cabin was stunning. Absolutely beautiful! We were somewhat disappointed when we called Saturday morning to advise the staff that the door would not lock behind us as we went to tour the city. We were advised the batteries were likely dead and someone would be sent to correct the problem. Upon our return the door was not repaired and our belongings had been left wide open the entire day. The hot tub water was green with moldy residue. Very disappointed for our romantic getaway.

164 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

165 of 951 Guest Review

Guest Rating: 10
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the third time we have rented cabins from Cabins USA and we again were extremely happy with the choice. We have stayed at the Changes in Latitude, Sundaze and now Snuggled Inn. The Snuggled Inn like Sundaze is centered perfectly and only a sort distance to the Old Mill, Margaritaville, Islands entertainment and Dollywood. There are plenty of shopping options nearby to include a Food city and a small convenience store at the entrance to the community. I have found the Cabins listed at Cabins USA to be of great value!

The cabin is spacious and configured well. The kitchen was spacious and had plenty of tableware, cookware and appliances.

We will most certainly be back!

166 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
There were a few issues during our stay. We originally booked the cabin for the WiFi that was in the description of the cabin. Only to find out that the WiFi had been removed weeks prior to our stay. The login information was still on the booking receipt we received just before our stay. Also, the fridge wasn’t as cold as it should be, so we had to throw out a bit of our food that we intended to travel home with. The last issue was the pool. It was a nice size, but it was pretty dirty. There was a ring of dirt just above water level and looked as if it wasn’t cleaned prior to our stay. There were more amenities for us to enjoy, so we took advantage of those! Overall, we really enjoyed ourselves and would love to book with CabinsUSA in the future.

167 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/05/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is private secluded. Its very pretty and brand new looking! Loved it alot!

168 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I stayed in Merry Weather to celebrate our 32nd wedding anniversary. It was such a comfortable place to stay. Although there are other cabins close, it feels very secluded. It was very quite, and we enjoyed the hot tub on the back deck every night. The bed was very comfortable with soft cozy sheets. The cabin was extremely clean. We could walk on the wood floors, and nothing stuck to our feet! The windows were spotless; nice for the view. The kitchen could have been a little better stocked. We had to buy wine glasses and toilet paper (poor quality provided). The location was great, but there is a landfill close, and if the wind is blowing just right, the smell is pretty bad (only one night though). The water was hot, and we never ran out. The stairs leading up to the bedroom can be slippery. We spent most of our days hiking in Smoky Mountain National Park. Love the mountains! We enjoyed our evening at Ole Red. Fair Oaks is a great breakfast spot! The express check-in and out are so easy. We had a wonderful time!

169 of 951 Guest Review

Guest Rating: 10
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
So there were a few problems with the cabin the Jacuzzi tub wasn't working but they fixed it the tv in the main bedroom would turn off they sent a new one and the fire place wasn't working they sent someone out there for everything .Now for someone who has never been to the mountains its a gut clincher its high and there are no rails just make sure you are in a car with REALLY GOOD BREAKS you will need them over all it was perfect I would stay again everyone was so nice and for the price it was perfect family of 7

170 of 951 Guest Review

Guest Rating: 10
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great

171 of 951 Guest Review

Guest Rating: 10
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

172 of 951 Guest Review

Guest Rating: 8.6
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The cabin i got the water did not stay hot very long and the TV in the living room would not work. I called for maintenance to come and fix it but no one ever showed up

173 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 8
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay at Blessed Memories. The only complaint that we had was the game room needs updated. The pool table top was ripped and all of the darts to the dart board was broken.

174 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin had a few issues. But nothing serious! The parking was very tricky if you have a low car or a handicap person this cabin's not a good idea. But the view is amazing.. Also the couch downstairs that pulls out is broken and needs to be fixed. I've saw several others mention this issue as well as the parking issue.. Will definitely be back though nothing major or serious issues at all..

175 of 951 Guest Review

Guest Rating: 10
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have nothing but good things to say about CabinsUSA and the Perfect Stay!

176 of 951 Guest Review

Guest Rating: 8.9
Stayed on 02/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

177 of 951 Guest Review

Guest Rating: 10
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me an my husband enjoyed spending our 1 year marriage anniversary with you'll

178 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

179 of 951 Guest Review

Guest Rating: 10
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay very much. Our get away was much needed and the quietness and peacefulness of the cabin was just what we needed as well. Cabin was very clean, comfortable and cozy. We will be back!

180 of 951 Guest Review

Guest Rating: 10
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin!

181 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin itself was a great cabin..I was disappointed that pics were not what was in cabin, video game was broken, pool and movie area was not clean, they never did our trash pick up ans worst part was the cabin had roaches which caused several of the people to leave that was on the trip with me.. but if they update the tvs( TVs to small to look at from the bed) update livingroom furniture and get rid of the roaches this would be the perfect cabin.

182 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked this cabin for our anniversary and it was very beautiful , clean, and spacious . There were a total of 6 of us which was more than enough space . It’s also in a great location! I highly recommend this cabin .

183 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely a beautiful view, would highly recommend this cabin for the view and the seclusion.
Only complaint was the beds were TERRIBLY hard and uncomfortable.

184 of 951 Guest Review

Guest Rating: 8.1
Stayed on 03/04/2021
Ratings:
Booking: 9
Staff: 7
Cleanliness: 5
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
House cleaning needs more attention. The refrigerator was not working properly food did not get cold. Remote Controls did not have batteries or backs on them. The wifi did not work. There were no wash clothes just bath towels. Need larger trash bins. Overall, the House was nice. I will come back to stay at Cabins USA.

185 of 951 Guest Review

Guest Rating: 7.8
Stayed on 03/05/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 6
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The weather was great. The staff were very helpful and considerate. The stairs were a problem for my husband because of health issues but we managed. Was kinda disappointed that there was no washer/dryer in the cabin and parking was a tad tight but overall we had a pleasant stay in the cabin.

186 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is a lovely cabin. Very comfortable, clean and beautiful. We really enjoyed our stay. We didn't check the hot tub upon arriving, so when we went to get into it the breaker was thrown and the tub wouldn't work. But the maintenance man came out the next morning and flipped the switch and we were enjoying it that evening. The only other thing I didn't enjoy was the television in the living room had black shadowy lines on the screen, and the satellite package leaves a lot to be desired. I am an over planner so I anticipate the television not working and brought some DVD's but the player would not work so our television viewing was limited. I wasn't planning on watching much television there anyway, but I do like to unwind before I go to bed, so that was a little disappointing. But this cabin is worth the money. The view is phenomenal! Enjoy.

187 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The overall experience and staff was great to deal with. There were some general things that needed addressing though. The reviews before our stay indicated that some amenities were not working during the stay and we had the same problems. Our Televisions experienced problems. The Hot tub was not working until we requested multiple times to get it looked. There was also a leak in the roof from a pipe that needed repairing. There was one other plumbing issue as well. The cabin overall was very nice.

188 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This is the second time we have stayed in this cabin. It wasnt as clean this time as the first time we were there. It needs a good cleaning! We had to go buy lightbulbs because several were burned out in the bathrooms. The location was perfect and the back porch was great to sit on at the end of the day.

189 of 951 Guest Review

Guest Rating: 8.6
Stayed on 03/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I was not aware the cabin didn’t have WiFi. Which isn’t a huge deal, however when we were there we couldn’t call our kids to check on them unless we stood outside. They did have board games to play, which was nice. They also had extra blankets to use if needed. However, the pool table seemed to have been broken and fixed which made it un-level. For the money we paid to stay, I was a little sad about these things.

190 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin is located in great area right next to everything you want attractions and food. Very nice on inside they provide pots, pans, etc. If you have young kids not use to stairs you bring baby gate. The beds are on the firm side but still decent. The big down fall inside the cabin is the temperature, the temperature upstairs is significantly warmer than downstairs and the vent was making a odd noise like something was going out. There isn't much of a view on rear but over all my fam enjoyed the stay

191 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/07/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

192 of 951 Guest Review

Guest Rating: 10
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

193 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great the location was greater. We had zero issues the entire time.

194 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stay was wonderful. Our kids and nephew enjoyed the cabin. They want to stay in this cabin every spring break. Only negative thing I have to say is, there wasn’t any dish towels and no pot to cook my rice in, other than that, we will be returning!

195 of 951 Guest Review

Guest Rating: 8.8
Stayed on 03/05/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This is our second time since November 2020, it's so nice and with no real cell service the adult time is so well appreciated. The fireplace didn't work, which is nice, but nothing that ruined our good time. It is so peaceful and as you set in the hot tub you can hear the creek, there are neighbors but you'd think you were out there by yourselves. It is such a simple, close to home get away for the wife and I that I can't say enough about it. Already planning to do it in the summer.

196 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8

197 of 951 Guest Review

Guest Rating: 10
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

198 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin in a convient location near Pigeon Forge.

199 of 951 Guest Review

Guest Rating: 10
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

200 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall it was a really pleasant stay. We loved the location and the cabin was beautiful. We did have issues with the hot tub originally. I think it would be useful to have a user guide available to get it out of sleep mode settings. Also the driveway had a very sharp drop that was rough on my little car that could be smoother where the pavement and gravel meet. Other than that it was a great place to vacation and we would love to come back!

201 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

202 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This cabin is perfect the only thing wrong is the pool temp really needs to be fixed so it will stay warm. The other problem is trash needs to be picked up daily without having to constantly call. The cabin is very clean and taken care of.

203 of 951 Guest Review

Guest Rating: 10
Stayed on 03/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was AWESOME! We will definitely be visiting again! Everything was so nice and clean! We felt at home!

204 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/09/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The pool table was unusable condition and the flooring was in need of replacement also nails on deck sticking up from wood Shrinking. These are things that need to be cared for to charge a normal price. The gravel drive was tight but I found it not an issue as others complained. If the updates are taken care of I would love to rent again.
Company Response:
Thank you for leaving a review on your recent stay at Serenity Ridge. I wanted to let you know we have ordered a brand new slate pool table to replace the current one and have taken care of the nails in the deck boards. We hope to see you soon and thank you again for choosing Cabins USA for your vacation!

205 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and clean and would recommend it! The only problem I had was that it didn't have wifi and the signal wasn't the best downstairs but other then that it was good and I would stay again!

206 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

207 of 951 Guest Review

Guest Rating: 8.3
Stayed on 03/07/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

208 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great stay! The house is huge! There were only 5 of us so we hardly used any of the bedrooms but could not find a smaller option with the pool and view. Pretty pricey but saves money not having to constantly look for something for the kids to do. A few differences from an AirBnB that we normally use and maybe just because of covid, there was no salt, pepper, hot pads (had to use kitchen towel). I’d recommend the company create and leave a welcome binder for guests to include info like the code to the pool room (had to call to ask), what to do with trash (we weren’t sure if we were supposed to pull cans out on a certain day or what), where thermostat is located (guest before you will turn it down/up so nice to know where it is to adjust), and local food delivery options since it is off the main strip a bit. Also book could include WiFi password, and TV guide and how to use all the tv remotes. All in all an incredible stay and would stay again and recommend to others! Cant beat the view and having your own pool and hot tub right there! The pool table and arcade game also a plus! I worked 1/2 I’d the trip so was happy to get WiFi reception from there as well!

209 of 951 Guest Review

Guest Rating: 10
Stayed on 03/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was perfect in every way. We enjoyed our time and would love to come back again one day. Thank you

210 of 951 Guest Review

Guest Rating: 10
Stayed on 03/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

211 of 951 Guest Review

Guest Rating: 10
Stayed on 03/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our cabin and will definitely be back for another visit! Thank you guys so much!!

212 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The beds were so hard and uncomfortable, the cabin had wifi removed while we were there, seats were broken in the theater, the pool code was incorrectly given so it took a while to get into the indoor pool.

213 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

214 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

215 of 951 Guest Review

Guest Rating: 10
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and the view was incredible. I will be back for another stay. I left a leather coat in the closet upstairs with the Single bed. Can I get that back.

216 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

217 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/10/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Upon arrival we went to use the upstairs restroom and the seat was so loose it almost fell off. I tightened it up so that is was safe.
We started to prepare dinner and went to start the gas grill only to find out that the igniter did not work and there was not a set of matches or lighter in the house so a trip to Kroger was in order. Once we got the grill lit it took a long time to burn off all of the residual grease and food particles down in the grill. We placed the chicken on the grill and were about half way thru cooking and we ran out of gas so we stared up the oven and made grilled chicken into baked chicken. NOT AS GOOD. A new cylinder was delivered the next day. Also we did not find a cooking sheet to cook biscuits or cookies.
On Thursday after hiking and shopping we wanted to use the hot tub. We selected to proper temperature and waited and waited and waited for it to warm up. The temperature never got over 75 degrees. The jets were running but NO WARM WATER..... I called guest services and left a message that night with the maintenance department. Long story short I went out to the breaker panel on Friday afternoon when we came back to the house and checked all breakers. I reset everything and after a while we were able to use the hot tub.
All in all out trip to Pigeon Forge was a very nice get away and the house was very nice and decorated well.
I hope you and your staff can take a closer look at a few items to make the stay at the level it should be. Thanks.

218 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had a nice time at this property. Just the get away we needed. Wish we could have stayed longer. Would like to stay there again in the summer.

219 of 951 Guest Review

Guest Rating: 8.7
Stayed on 03/09/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We absolutely loved our cabin and had a wonderful and relaxing stay. The beautiful wrap around porch and hot tub were wonderful! The hot tub didn't work the first night nor did the TV upstairs because the remote was missing. I called the office and someone came up the next morning with a remote and fixed the hot tub within minutes so we had it for the rest of the week. The only concern was that we really enjoyed playing on the pool table a lot but the room it was in was small and it was hard to actually hit the balls from certain angles. Only complaint! Lol. Some of the furniture was broken but nothing to be concerned with. Overall it was very comfortable and cozy. We Loved the Gas Fireplace as well!

220 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/10/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 6
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great and checkout was super easy. The only thing I would change would be to include the form for vehicle registration with the other contract/info forms. This caused a holdup in us being allowed into the resort when we arrived.

221 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My stay was great this was such a great cabin with a great view our cabin had originally got cancelled and they quickly worked with us to make sure we had a cabin in a quick time no extra cost to us it was so clean and right abound about everything cabins usa is a great place to book to ill be back

222 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/11/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

223 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The indoor pool was only heated the first night we were there. After that it was too cold to use. We were told it would be heated to 85 but it wasn’t. The cleaning staff were there at 9:30am and started cleaning and check out wasn’t until 11am. We weren’t quite ready to leave.

224 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Directions need to be updated. Is third cabin on right. Directions say it is second cabin on right. Mattress on beds are hard. Couches need to be replaced. Is difficult to lock door from outside.

225 of 951 Guest Review

Guest Rating: 8.6
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 0
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Way too close to others, that wasn’t disclosed when we booked. Young partiers next to us left no privacy and we were up all night due to their loud partying. Other than that very nice little cabin

226 of 951 Guest Review

Guest Rating: 8.8
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin. It was secluded, quiet and not far from everything. The only issues we had were we found small dog poops in the downstairs by the pool table and on the back deck. Not sure if they came from a previous customer or what.

We also assumed small things would be there like some coffee and dry creamer.

All in all the trip was exactly what we wanted, a getaway from the city and that is what we got! Thank you!

227 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

228 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The check in and check out process were a breeze, very convenient. Cabin exactly as pictured on the site. We were pleasantly surprised with the size of the pool. A little surprised to be so crowded with so many other cabins though, everyone was very quiet and we had no trouble or anything, just not very secluded at all. Very close to downtown though for people who want to do the attractions. I would reccomend this company and we would rent from them again.

229 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great weekend. The cabin was comfortable and had everything we needed for our staycation. We will definitely book Running Creek again soon!

230 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The dryer maybe needs to be serviced as it takes about 2 hours to dry one small load of clothes. Parking was ok but for 11 people if we had 4 or f5 cars instead of 3 it would have been a disaster getting in and out due to limited parking.

231 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

232 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The queen bed on the 1st floor needs to be replaced... The mattress is sinking in the middle.. did not sleep well. We came up for my daughter's 13th birthday and everything else was awesome. We got the chance to see 3 bear cubs on the way up the hill to our cabins.


233 of 951 Guest Review

Guest Rating: 8.7
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

234 of 951 Guest Review

Guest Rating: 8.8
Stayed on 03/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
I have stayed with several different companies at various properties in the Gatlinburg area. This house had lots of square footage and space to move around (enough that 5 adults and 3 teenagers did not feel crowded at all). I really liked the spacious kitchen, large dining room table, and plenty of comfortable seating. The exceptions to that were the hot tub (4 person hot tub for 5 bedrooms?) and the shower stalls. The bathrooms all had lots of extra space, but for some reason the shower stalls were tiny. Don't drop something as you cannot bend over to retrieve it. There were also not enough towels. The bedding was scant and a few extra blankets would have been appreciated. There was an issue with the wifi not working to begin with but Cabins USA sent out someone who was able to resolve the issue within 15 minutes of arrival (the owner had changed the password). I would recommend Cabins USA, but request extra towels and blankets.

235 of 951 Guest Review

Guest Rating: 7.8
Stayed on 03/07/2021
Ratings:
Booking: 7
Staff: 10
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Everything was great the minor but the response time was quick. The only problem we had was the trash left on the ground around the cabin from the previous tenants.

236 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

237 of 951 Guest Review

Guest Rating: 10
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
my family really had a great time . although the owner stopped the wifi service after we booked and failed to inform us my family really enjoyed our time. everything was really clean neat and the cabin was in good condition. only thing is we weren’t given the code to watch tv in the theatre room ! still had an amazing time would def book again

238 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/10/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was a little difficult to find at first but is in a great location. Not a lot of parking though! Also during our stay the stove went out but it was an easy fix thank goodness and the staff were super helpful and friendly even after hours. We will use the company again!

239 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

240 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

241 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This booking was for a GIRLS WEEKEND. We loved the location and security of the property. Will definitely stay again and share with family and friends! Thanks for a great (safe) weekend!

242 of 951 Guest Review

Guest Rating: 8.7
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We very much enjoyed our stay at Bear Bottoms. The location is great, and completely private which was a huge bonus. Being able to just arrive at the cabin and punch in a key code to begin vacation was a huge plus as well. It's a great size for 2 adults, but not very practical for 4 adults - the hot tub doesn't accommodate 4 adults so that was a bummer, and of course the trundle bed isn't ideal for adults either. The kitchen isn't the most equipped (no dish soap so everything had to go through dishwasher), but it is very large and nice to cook meals in (we prepared everything in advance so only needed stovetop and oven to reheat/finish). The pool table area is tight, and it's a small table, but it was fun nonetheless. The TVs are nice, although we didn't use them at all after long days in the National Park. So, there were some bummers, but overall we had a great trip and very much enjoyed the cabin. I think we'll come back to this cabin again - just one couple next time, though ;)

243 of 951 Guest Review

Guest Rating: 10
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

244 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really Great cabin, I would suggest strengthening the WIFI!

245 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My boyfriend & I stayed in Bearadise for our anniversary. It was a great cabin! They could work on getting wifi & updating the pool table other than that it was wonderful. Plenty of privacy, not far out of the way, quite, etc. it was everything we was looking for.

246 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great. We’ll be back!

247 of 951 Guest Review

Guest Rating: 8.3
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We really enjoyed our stay.. we would have liked to enjoy the hot tub but it appeared to be leaking and it wouldn’t even come on, we called as soon as they opened and they were super nice and said someone would be by to check it out but that wasn’t very helpful bc they didn’t come while we were there SO????... One thing is certain though, the view from this cabin is amazing. I loved the fire place outside and the big bathtub upstairs. The pinball game in the game room doesn’t work but my son loved the pac man and pool table. Overall it was great & our family had a lot of fun!

248 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

249 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed staying here. Met all our expectations and more. Everything about getting to the cabin was made easy for us. And there were more amenities in the cabin then we could take advantage of. We do have a couple suggestions. Perhaps you might create a notebook of instructions for those of us who are technically challenged. Many of the appliances, etc. were so modern we had difficulty operating. Also, there is one nasty raccoon living we think under the porch. The first night we were able to chase it off, but the second night it got revenge and chased us inside! Again, thank you for the opportunity to stay in this lovely cabin

250 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

251 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a very BEAUTIFUL and relaxing cabin. Loved how there were so many sites to see close together. Will definitely be booking again soon!

252 of 951 Guest Review

Guest Rating: 7.7
Stayed on 03/12/2021
Ratings:
Booking: 7
Staff: 6
Cleanliness: 10
Check In: 9
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7

253 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin itself was good. Nice pool table. Internet was good. Couple very minor personal opinions 1-the parking spot is at a steep incline. 2-the bed was pretty uncomfortable. Mattress needs upgraded. Also the couches were ok, but definitely seasoned. 3- the view is ok. It’s not a private view, you definitely can see other cabin balconies. Again though, not terrible. Overall it’s a good cabin. I would stay here again.

254 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin. It’s just beautiful! The only issue is the WiFi was not working the whole stay. Someone was sent out during our stay from a complaint from the previous renter. But never got going during our stay. The descriptions of some of the bedrooms & bathrooms did not match the description of the cabin in the listing and could not see pictures cause it was new to them. But the description of a bedroom on the second level said it had 1 kind bed & 1 futon & it was a bunk bed. It said 2 bedrooms on the 3rd floor had jacuzzi tubs & all the bathrooms to the bedrooms had only showers. We was needing a tub for baby & a toddler. Was surprised to find out that the description was wrong & there was no tub in the cabin.

255 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

256 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first visit to the Smoky Mountains and we had a wonderful time. The cabin was very clean and cozy. We were very happy with everything. My only concern was the parking spot. A little tight for our truck...other than that it was a perfect weekend experience. We will definitely be back and reserve the same cabin!

257 of 951 Guest Review

Guest Rating: 8.7
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was very comfy, and beautiful decor. Some small issues like there was not a broom and dust pan in cabin making daily cleaning a little challenging. Hot tub water was cloudy, but maintenance came right out and fixed the issue. We took advantage of express check in, but the code that was sent to me did not work, we had to call office to get the correct code, which normally would not be an issue but we were having cell service issues and it made it a little difficult at first, however staff was very pleasant and helpful when were able to call. Only other issue is we really wish this cabin had a better view and felt like too many cabins too close together. We definitely will rent from Cabins USA again.

258 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First time user of cabins USA! We stayed at the bear and buck and had a very nice employee help me out with my booking process she even gave me her direct extension for any questions I had. She responded very quickly and answered all my questions I had! We booked this property with no pictures but were told it was a brand new build! Before we arrived there was pictures up and everything was as it showed in the pictures! Absolutely beautiful cabin. It all smells brand new! Our family really enjoyed it! There was some trash in the woods that could be cleaned up as that is not what you want to see when sitting enjoying the great wooded view! And the steps had hair and dust on them! Its a huge cabin with lots to clean so overall it was very clean! The owner took time to have family games and puzzles in a cabinet and books to read! Which was an added bonus! It has all the cooking things one would need! Coffee pot,toaster and blender for small appliances all the pans and utensils you need for cooking. And the gas grill was great to have! If you book this cabin I think you will be very happy with it!

259 of 951 Guest Review

Guest Rating: 7.4
Stayed on 03/13/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 3
Check In: 9
Value: 6
Comfort: 6
Check Out: 9
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Lovely location and plenty of room, but the beds where hard and the cabin very dusty. Price was fine.

260 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The location is great for Pigeon Forge entertainment and dining. Easy access to the parkway and Gatlinburg. The rooms are spacious, the beds comfortable, and the kitchen was more than adequate. A bit more light on the grill would be helpful but it didn't stop us cooking some great steaks and having s'mores!

Minor details could be addressed; a floor register wouldn't stay open, some blinds didn't work right, the pool table is in a space to small.

The grade of the drive is substantial and could be an issue for some people with mobility issues and there needs to be better light at the bottom step.

Overall we had a great weekend and really enjoyed this cabin.

261 of 951 Guest Review

Guest Rating: 10
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hot water when running hot tub and jacuzzi.. tv In guest room wasn’t working and the ceiling links in the kitchen from jacuzzi. Also master bed room door doesn’t lock

262 of 951 Guest Review

Guest Rating: 10
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great stay and the location was great. I loved the mountain view from the front of the cabin, it was beautiful! The only issue was the cable didn't work in the down stairs bedrooms. I called cabin usa and they sent someone over right away to fix the issue. I will be returning soon , again it was a great stay

263 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The driveway/parking area was very steep not something we were use to but we made it work. Would stay again with this company but not this cabin only because the steepness of parking. The cabin was beautiful the view was beautiful. Nice quiet and relaxing. We enjoyed our time there.

264 of 951 Guest Review

Guest Rating: 6.7
Stayed on 03/15/2021
Ratings:
Booking: 9
Staff: 7
Cleanliness: 7
Check In: 9
Value: 2
Comfort: 7
Check Out: 9
Amenities: 2
Location: 4
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Called multiple times about our hot tub not heating up. They sent a maintenance man to check on it and he stayed for barely 30 mins and said it was working fine. But it never heated up anymore than 90 degrees which is what it was at once we arrived to the moment we left was very disappointed in that.

265 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 4
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our 3rd stay with CabinsUSA and we were quite satisfied as always. We especially loved the location of this cabin, so close to town! My only complaint with this cabin was the mattresses. I'm a side sleeper and they all were too hard, I ended up sleeping on the couch for half of our stay. One thing I would love to see on your site is # of parking spaces. This cabin sleeps 8 with enough parking for 2 cars. This would be good info to have in case, like our previous stay, where we had 3 couples and 3 cars. Other than that, we loved our stay!

266 of 951 Guest Review

Guest Rating: 10
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It really was a Perfect Stay. It was very clean and the staff nice!! Will be making more reservations in the future.

267 of 951 Guest Review

Guest Rating: 10
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at The River House was wonderful. Picking a sight unseen to stay at is never easy. The cabin was everything and more as advertised. We are already talking about making this an annual trip! The location worked out great.

268 of 951 Guest Review

Guest Rating: 10
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect. It was very clean. It had everything we needed and wanted. We enjoyed the amenities snd the proximity to the state park as well as the town. Thank you!

269 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/15/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

270 of 951 Guest Review

Guest Rating: 10
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It’s a great place to stay ...

271 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem was the prior renter smoked in the house. Other than that was great and will do it again.

272 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

273 of 951 Guest Review

Guest Rating: 7.8
Stayed on 03/14/2021
Ratings:
Booking: 8
Staff: 6
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

274 of 951 Guest Review

Guest Rating: 10
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect for a family getaway with family that does not like to drive up the mountain roads. The cabin is located right behind Dollywood and right next to the Gatlinburg Golf course for those golf lovers. Very spacious and up to date cabin.

275 of 951 Guest Review

Guest Rating: 10
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Pictures don’t make justice of this Beautiful cabin. It’s comfortable, Cozy and has great amenities, great attention to details. Has everything you need to escape from the city and recharge batteries. This is by far the most amazing cabin I’ve been so far.
Customer service always on point for any question and even checking up on us to see if we were having a good time.
Definitely coming back. I’m missing the Smokey Mountains already.
Thank you.

276 of 951 Guest Review

Guest Rating: 10
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

277 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/14/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time at the cabin. There needs to be a trash can in the theater room and the game room. Needed more kitchen towels, we only had one.

278 of 951 Guest Review

Guest Rating: 8.9
Stayed on 03/15/2021
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The jacuzzi tub drain did not work very well but the staff was very helpful in getting it fixed

279 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/17/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent property! Would definitely recommend to others and would return myself as well. The cabin was nicely appointed and amenities were amazing.

280 of 951 Guest Review

Guest Rating: 10
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had to wait an extra hour to get in cabin. They cleaning ppl were running behind. as soon as we called they had someone out within 15 minutes.the person in charge took care of our concerns.

281 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This was our first family vacation to the Smokey Mountains. The cabin was nice. The view was spectacular. It had a sauna, but it was not working during our stay which was fine. The drive way was one way which is why I gave it a 9/10. Check in was easy, but you do not have an option for early arrival which is also why I gave it a 9/10. Overall we enjoyed our stay and look forward to our next visit.

282 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was very nice & comfortable. There are some cleanliness issues and repairs that need done. Overall the view was amazing and the cabin had everything we needed.

283 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 10

284 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time visiting the Smokey Mountains and we had an incredible time. The house was perfect for our size group and centrally located from many attractions. About 20 minutes any direction we went. The views were great, the kids had a great time in the game room and overall, the house was perfect. If I had to leave anything to work on would be from a maintenance perspective; we had trouble with the upstairs lights going out in the bathroom and bedroom, the kitchen water pressure wasn’t the best. Need to fix the microwave as we were unable to use since there was no outlet installed when they replaced the cabinets. Staff was very friendly and responsive when we called in. We would recommend this cabin and would look forward to returning

285 of 951 Guest Review

Guest Rating: 10
Stayed on 03/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only the incline from the steps to the parking area was a slight issue. Easy to slip in wet or icy conditions.

286 of 951 Guest Review

Guest Rating: 7.8
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This cabin was nice but needs some updates. The firepit was ok but the back yard is so steep you couldn't enjoy it. There are also no chairs around it. We had to call maintenance for some things while we were there. The fan in main level bedroom didn't work and neither did the fireplace. The sink clogged and there is a family of animals living in the attic above the bathroom. The came out the next day and said they needed to replace the fan. We left but when we came back around 11pm, they had a new fan, in a box, sitting on the bed. Who ever went to install it must of thought it was hard and gave up leaving the box with the fan and his tools on the bed and a chair in the bedroom. That was nice to clean up that late. They came back the following morning and replaced the fan. We found the hole in the roof where the family of either squirrels or raccoons were crawling up the outside of the house to get inside. They also had babies which were very loud at night. The downstairs needs a new sofa and bed. The dryer also needs to.be replaced as it takes 2-3 times to dry everything. The cabin also says there are two showers when the upstairs shower is the shower head but it just hangs down and you have to hold it. Could simply be fixed by putting up a hook to hold the shower head. However it made bathing my children super easy. Not so much for adults. Not a bad cabin but i don't believe it was worth the money.

287 of 951 Guest Review

Guest Rating: 10
Stayed on 03/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay!

288 of 951 Guest Review

Guest Rating: 10
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only a few complaints. When we arrived after a long 10 hour drive our cabin was still being cleaned. We could not get in till 5 pm because the people before left a big mess. Floors were still dirty. I called to retrieve something that went under the lock door in the hallway. When maintenance came he didn’t have the key and said they would have change the lock and come back. They never did. Hot water temperature is set high also. So be careful when using it.

289 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Outstanding cabin and stay near all the attractions in Pigeon Forge. My wife and I really enjoyed the cabin and its location.

290 of 951 Guest Review

Guest Rating: 8.3
Stayed on 03/15/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 6
Check Out: 9
Amenities: 9
Location: 5
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was so clean when we arrived. We really enjoyed staying. No major issues! Minor issues- hot tub didn't heat up well, pool cues were bad, beds uncomfortable, poor water pressure in bathrooms. Didn't realize it was located where it was and directions/road signs were not clear to follow. We did love the cabin and would definitely stay at one the cabins again.

291 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

292 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin . Had everything except maybe games and hot tub . Other then that . We loved it . Were a family of 4 . So plenty of room . Great location . Next to west gate . In the middle of pigeon forge and Gatlinburg!!! Highly recommend!

293 of 951 Guest Review

Guest Rating: 8.7
Stayed on 02/18/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Everything was great except for the broken hot tub.

294 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/19/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Spacious cabin, beds were super comfortable

295 of 951 Guest Review

Guest Rating: 7.6
Stayed on 03/18/2021
Ratings:
Booking: 9
Staff: 5
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 5
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The WiFi at the cabin sucks, There was very limited channels on tv . The cabin itself was great. The hot tub was amazing. The room was nice and spacious.

We have rented cabins before and was looking for the book that everyone signs and never saw a book for us to leave our names in dates in. Wanted to see where everyone came from and dates etc. Would have loved to sign or see something like that .

Overall enjoyed everything we did and our time there. We are looking to rent again with something bigger so we can bring the kids next time.

296 of 951 Guest Review

Guest Rating: 10
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

297 of 951 Guest Review

Guest Rating: 10
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would say would be a little bigger TV in the living room.

298 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/19/2021
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

299 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

300 of 951 Guest Review

Guest Rating: 10
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

301 of 951 Guest Review

Guest Rating: 10
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

302 of 951 Guest Review

Guest Rating: 10
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

303 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We have stayed in a few different cabins, B&D is very nice. We did have a couple issues upon arrival ( fireplace, hot tub), but maintenance got everything taken care of. The location is great, not too far from the parkway, quiet enough to enjoy time away from everything. We will stay at this cabin again.

304 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We LOVED rushing waters! We have stayed in several Cabins USA properties and this one was our favorite! When staying at this cabin, you are in walking distance to several attractions and restaurants! My only complaint is that the kitchen could use more dishes, pots/pans, cups, etc and this property would greatly benefit from a gas grill or even a small charcoal grill on the porch. We loved this property and would definitely stay again!

305 of 951 Guest Review

Guest Rating: 8.9
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Great Cabin, didn't like the check in part they take a picture of your debt card and ID I don't think that's safe. Cabin was nice and clean the parking sucks. I will definitely use Cabin usa again.

306 of 951 Guest Review

Guest Rating: 9.3
Stayed on 03/19/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10

307 of 951 Guest Review

Guest Rating: 8.5
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

308 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/18/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There were no blinds in one of the basement bedrooms. Saw two bugs which appeared to be roaches around kitchen sink. Overall, the place was amazing and the beds slept wonderfully. Very good location. I would definitely stay again.

309 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/20/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was cleaned well.... nice view relaxation... no complaints at all .

310 of 951 Guest Review

Guest Rating: 8.1
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 4
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

311 of 951 Guest Review

Guest Rating: 7.8
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 4
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin is beautiful and had a lot of fun things to do. However there are some issues I feel like made our stay less appealing than the website portrayed. Hot tub stopped heating on day 2, water from all faucets and commodes turned rusty brown and had an odor. Downstairs bed was so uncomfortable we had to move to the upstairs bed. We called maintenance to fix since we did want to use the hot tub another night and needed to use the water for another day, got home from our days activities and hot tub was 72 degrees and water still funky throughout cabin. Would have been nice to be able to use all amenities for the length of our stay.

312 of 951 Guest Review

Guest Rating: 8.2
Stayed on 03/17/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 5
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was wonderful. The only things I would recommend would be to replace the mattress. It was a little to soft for us and didn’t sleep very well. The hot tub was nice but all of the jets did not work. Other than that it was a nice little cozy cabin.

313 of 951 Guest Review

Guest Rating: 7.4
Stayed on 03/18/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 5
Value: 6
Comfort: 7
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
It’s a beautiful cabin but the pics are a little miss leading.the rooms are smaller then expected and the game room and theater room is in same room as the kitchen very small .u don’t have a Mountain View it’s really far away and neighbors are close even tho u are on end .would like more honest pics and what say is what getting not misleading.

314 of 951 Guest Review

Guest Rating: 10
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I love the cabin. It was just the right size for us. We enjoyed all the amenities that it offered. It was far away but close enough to everything.

315 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this house. It was the perfect size, and had the best view of the water.

316 of 951 Guest Review

Guest Rating: 10
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

317 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had the best time! Cabin was clean, and perfect for our needs. The cabin is pet friendly which was a HUGE plus for us bringing our sheltie. Lovely views, porch was fabulous, hot tub was to die for, enjoyed the pool table, WIFI worked perfectly, and TV's works great! The shower head was broken in downstairs bathroom, and they took care of it immediately! Later that night we had a power outage at 11:00pm. Call maintenance, left message of issue, and they called back shortly after my call. They found out it was a major power outage in the area and gave me an estimated time that it would be back on per utilities company. It came back on at 1:20 in the morning. When the office opened that morning they called to check on us to make sure we were ok and everything was working. I really appreciated that follow-up! Points to note is the bedroom downstairs is a queen and is a firm mattress. Bedroom upstairs is a king, and softer. But beware of the upstairs bedroom! Getting out of that bed on the left side, you need to duck. The log is right there so you need to be careful. Also the bathroom upstairs is great, except the shower. It is for......let's say people who are not hearty southern folks! You cannot hardly turn around in it. Also, it is a hike up the mountain, so be careful going up to the cabin as two particular curves going up are blind turns and you need to go very slowly around those turns. ESPECIALLY in bad or rainy weather. BUT I promise you it is worth it! We have always using CABINS USA, and have enjoyed our experience once again! Thank you!

318 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This was our 3rd time using Cabins USA and once again a great experience! Our cabin was great and the view amazing!! All in all it was a good stay, however, a few things that could use updates/repairs would be the arcade and dryer. Kids enjoyed the arcade somewhat but unfortunately most of the games were broken to some extent. As for the dryer, plan on drying one load for about 3 hours...that was the main issue. Again, overall we truly enjoyed this beautiful cabin and the staff is always pleasant!

319 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

320 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great there was ants inside but not to many probably just because it had rained alot before we got there but I will stay with cabins usa again

321 of 951 Guest Review

Guest Rating: 7.4
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 7
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Just as everybody else has stated.... this cabin needs an update.
Water was awful. The bed was as hard as a rock. There were only a few channels on the TV. Couldn't get the DVD player to work in the living room, only the bedroom. 4x4 shouldn't be just recommended, it should be required. My equinox with front wheel drive, spun a few times. We ended up renting a jeep. The location was great, very secluded, just like we wanted. The check in code is super long, so I had to pull it up on my phone every time. The dryer doesn't work, I'm pretty sure the heating element is going out.
The hot tub was great. Didn't use the jacuzzi, because I was worried about soaking in that water.
Over all, it was an amazing experience. This cabin just needs some extra love.
However, cabins USA is definitely who we will book through, actually, on the way home, I booked our next cabin in June!

322 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My stay was great. Except the basement. In the winter time there should be a heater down there it was COLD. The refrigerator needs to be updated with side by side doors that make ice. Other than those things the cabin was great not to far from the Island. I would recommend to family and friends.

323 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The bed was very uncomfortable but everything else was PERFECT!!!

324 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Basically it was a 10... we had a wonderful stay. The cabin was perfect for a couple wanting to get away by themselves for awhile. The evening view from the porch you could see the lights of the farris wheel and in the morning from the bed you could see the colors of the sun coming up. Everything we needed was there. We have already booked again with Cabins USA

325 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/19/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful, the cabin has everything you could want. Would rent again, clean and great location , this was a five lady get away we had a great timr

326 of 951 Guest Review

Guest Rating: 10
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

327 of 951 Guest Review

Guest Rating: 10
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing cabin, we will book this one again. The only thing we would do different is stay longer. It was a great family vacation.

328 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Some cobwebs noted in the kitchen. Other than that, everything was excellent!

329 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Peace, this location was substituted in place of our original location. Started to cancel trip due to that, but we went anyway. This location was great for our party. We enjoyed the awesome views and the comfort of the place. It was clean, just the carpet could probably use cleaning. If we had to we would stay here again.

330 of 951 Guest Review

Guest Rating: 8.0
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great location, easy to get to the National Park and the local shops. The hot tub wasn’t really hot. The upstairs jets in the bathtub did not work. The cabin is definitely not level doors close on their own. The main level bedroom door closed and wouldn’t reopen had to pry the locking mechanism with a butter knife. The photos are definitely from a wide angle lens. Looks bigger then actual size.

331 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We needed more towels and it would be nice if both bathrooms had showers.

332 of 951 Guest Review

Guest Rating: 10
Stayed on 03/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This could not have been more perfect. Hats off to the cleaning crew not a speck of dust of dirt anywhere place was immaculate. This was so worth doing certainly look to doing it again. What a beautiful romantic place for getaway this cabin is small but has all you need!

333 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

334 of 951 Guest Review

Guest Rating: 8.9
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
First, love the location! Some windy/steep roads to get there, but not bad, and really not a problem when the weather is nice, close to the base of the mountain is nice and easy to go into town. The bed was not the most comfortable, but worse it was so squeaky and noisy, hard to fall asleep if the other person is turning over or moving any. Wish it had WiFi, was thinking I could just use a hotspot on my phone for our firestick to watch a movie if needed, but cell service was so poor we could hardly text from the cabin, so definitely no using a hotspot for a movie. Would be more comfortable in the hot tub if there was a door on the side of the cabin that the tub is on, as someone else mentioned, not having anywhere to go if a bear shows up, so at least a gate or something on the porch steps might be nice. Wish there was some kind of inside lock for front door to secure overnight while inside - door knob lock didn't work (to prevent people from locking themselves out, I'm sure) but a hotel style chain or something would be nice for piece of mind. It was a good stay overall, but might try a different cabin next time we go.

335 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/19/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall it was a nice cabin. Hot tub looked dirty and shower off of kitchen was clogged. 3 of the TV's didn't work. Had we been in the cabin for longer periods of time I would've called to complain but was there for a wedding and we stayed busy. Needs more chairs on deck. For a cabin sleeping 20+, 2 chairs aren't nearly enough. Nice kitchen and family room.

336 of 951 Guest Review

Guest Rating: 10
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time at our cabin. It was clean and had everything we needed for our stay. We didnt realize the couch upstairs and the one downstairs had a pullout bed in it till the night before we left. It wasnt listed on the website. We love staying with cabins usa. They have the best deals and the cleanest cabins. Thank you as always and we look foward to our next vacation in the smokies with you.

337 of 951 Guest Review

Guest Rating: 7.7
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 0
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The house as a whole was great. Great views and great layout. However we had some issues with the pool. You should probably not rent out houses with pools for 2 nights if you can't heat the pools after they are cleaned. We spent the extra money to get a pool in our house but couldn't use it. It was too cold because it had to be drained some to be cleaned. We had maintenance come out and he did turn up the heat in the pool but the room heater was broken. It was set to air not heat so the room itself wouldn't heat up also. He tried to fix it but advised it wasn't something he could fix and they would have to get a HVAC person out. Because we were only there for 2 nights we didn't hear back from them and no one else came by. So we wasted the money for a house with a pool that was unusable to us.

338 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/19/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The oven didn’t work so we couldn’t bake and at night it smelled like a sanitation site overall it was ok but that smell just was horrible we could barely sit outside to enjoy the country life. Don’t know if I could go back, the smell messed up the whole trip it was that bad

339 of 951 Guest Review

Guest Rating: 8.0
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The home was rly nice and private plenty of room for kids no cell service and no call outside on phone in home no internet. All that was fine for us we loved the time together we had

The only downside we had bout the place is the king bed should have ben upstairs were master bathroom is instead of downstairs in another room they have a full bed in the master room

340 of 951 Guest Review

Guest Rating: 10
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really loved this cabin. Everything we thought it would be and more. Hot tub wouldn’t come out of sleep mode right away but we corrected it by calling 800 number. Loved that we had TVs and WiFi that worked and could stream apps if not on the Vizio tv. Loved all the little extras the cabin had, the sliding bathroom mirror was one of my favorite decorations along with full sliding glass doors to patio. We would suggest this property to anyone looking to get away for a quiet trip as a couple. Minutes from the parkway and all the attractions you want to see or do. Thank you for a fabulous 3 night stay we just wish we could have stayed longer.

341 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

342 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

343 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The only thing I would have to recommend, would be to fix the master bathrooms shower door , it would not close. When you took a shower the floor got wet. The situation of the cottage and the jacuzzi were great!

344 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful, the only issue I had was the kitchen faucet leaked and someone placed a pot under the sink which was half full of water when we got there. Other than that I recommend this cabin 100%

345 of 951 Guest Review

Guest Rating: 10
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

346 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Place was nice. Needs to be updated. Wall paper coming off in places and marks on the walls but overall clean and nice for the money. Hot tub could’ve used some chlorine tabs. Will recommend but have had better experiences with newer cabins in the past at Cabins USA. Overall enjoyed our stay.

347 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was clean. Did not see any bugs like previous reviews mentioned. Hot tub jets aren't very strong. My check in information said there was no password for the wifi but it did require a password. I meant to call about it but never could remember during the day, so that may have been resolved if I had. Service was spotty without the wifi. Directions can be tricky, just make sure you follow the directions CabinsUSA give you at check in.

348 of 951 Guest Review

Guest Rating: 8.9
Stayed on 03/18/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

349 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

350 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Like most, when searching for a cabin we searched the internet for days. I’m just glad we chose Cabins USA and booked the “Fifty Mile View”. It’s exactly as advertised and the views are incredible. The inside is spacious and looks new. If you are looking for a cabin with no other cabins nearby then this is not for you. We did not mind it. This cabin is one of the highest points in the area. We did see two bears on the roadway from our deck. This cabin is a quick 10 min drive to Pigeon Forge and 25 minutes to Gatlinburg. We are already looking to book it again in the summer.

351 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time at Bear Cove Lodge!! It was a perfect space for our family.

352 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

353 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is smaller than it appears in the photos, but it was enough space for us with 2 adults and 2 small children. We loved hanging out in the hot tub (which was very private compared to nearby cabins). There is not a pool table, and I believe one of the photos shows one. Again, that is not a big deal. It is an older cabin but seems to be well maintained. For our 5 day getaway it was just what we needed!

354 of 951 Guest Review

Guest Rating: 9.1
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

355 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall, the cabin was great. The worst of it was there were torn blinds that takes away from the awesomeness of the cabin, and the ceiling leaked when upstairs shower was being used into the kitchen counter. The water in the showers was not hot all the time you were in the shower, it was a hit and miss. But...the cabin was beautiful and the hot tub was superb, the fireplace was awesome, and the washer and dryer was great to be able to use. The bed upstairs was not as comfy as I’m used to at home, but it was okay. The view was awesome. We had a great time! My grandsons stayed in the hot tub every chance they got. The driveway was tricky at the bottom, but once I learned how to best turn up it, it wasn’t a problem. I recommend Ed this cabin to my cousins up North who are planning a soon trip.

356 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I Absolutely Loved it . It was amazing our cabin was right down the road from all the activities..I'm most definitely booking again ..I just didn't like the darkness yu couldnt see anything at night but overall at major 10

357 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was nice and close to the Parkway. Just a few complaints... There was only 1 pool stick, so we had to take turns using it while playing pool, The living room Sofas need cleaning/replaced, The 3 floor toilet runs and the yard area behind the cabin needs to be cleaned really bad. There was no wifi but we were able to connect to a public wifi server. But overall I would definitely stay in this cabin again.

358 of 951 Guest Review

Guest Rating: 10
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

359 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/22/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very comfortable cabin.

360 of 951 Guest Review

Guest Rating: 10
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
River House was amazing!!! I enjoyed every minute there! It was like having all the luxuries of being at home with all the benefits of being out in the woods! Falling asleep to the sound of the river was beyond relaxing! I went to get some peace before having to attend my dad’s funeral and it was just what I needed! The staff was super friendly and called to be sure we didn’t need anything! I’m definitely booking with Cabins USA from now on!!

361 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a phenomenal time with Cabins USA. It was a beautiful cabin in a beautiful location. We really enjoyed the fully stocked kitchen, the comfortable bed and the hot tub was perfect. It was amazing to sit in the hot tub listening to sounds of nature while the sun came up. I had the most fun. An unforgettable experience.

362 of 951 Guest Review

Guest Rating: 9.9
Stayed on 03/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We very much enjoyed Out On a Limb. The property is unique and very cool. The cabin seemed new and everything was clean and well maintained. My kids loved having the loft to themselves and it was. Ice having the TV up there so we could watch different things. The hot tub was very cool and loved how the cover flipped open on each side. We also liked how the side tables doubled as stools, very cool space saving idea. Would be nice if there were rocking chairs on the deck. Would come again!

363 of 951 Guest Review

Guest Rating: 10
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cute little Cabin. Quiet and beautiful wooded area. Great Hot Tub! The King size bed was kind of hard but we slept comfortably! Needed some dish soap for hand washing dishes but the dishwasher was very nice! Coffee pot was broken. That's the only problems I had. Will definitely rent from Cabins USA again.

364 of 951 Guest Review

Guest Rating: 8.0
Stayed on 03/19/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

365 of 951 Guest Review

Guest Rating: 8.4
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 9
Would Recommend Property: 8

366 of 951 Guest Review

Guest Rating: 8.9
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin had an amazing view and was very neat and clean. The surrounding area was very quiet and serene.

As a professional in the Engineering and Architecture field I would like to point out just a few things to help you improve you future guest stay. The following does not diminish the pleasant stay we had.

-Bed is very noisy, but comfortable
-Deck should be pressure washed and treated with weather resistant stain or coating as soon as possible
-On site grill is non functional. Grill grate is 100% rusted through

367 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was great. The beds were comfortable and there was plenty of plates, pans, and silverware in the kitchen.The location was super close to everything and yet you didn’t feel like it was. The rental company did not give us the code to the outside gate which was a minor inconvenience. The hot tub and pool table were fantastic. Really nice trip. We got lucky, our very loud neighbors left after one night so we were not disturbed. You do need to know that in the pictures, it may look like you are not right on top of the neighbors but they are right beside you!

368 of 951 Guest Review

Guest Rating: 10
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great and very spacious! The area was very serene. Bedrooms and bathrooms were a great size! Everything was clean. The water was a tad hot but once we got used to it we all adjusted fine. I’d seen other comments about trash, and we had no problems with it. The dishwasher, however, was very dirty with grime and old food; we tried to start it, but the dishwasher wasn’t operable. That was very disappointing. I’d also suggest, if you like to cook to bring your own cooking utensils. The cookware (large spoons, spatula, etc) had seen better days. Overall our experience was good and we would definitely visit again, but more prepared!
Company Response:
Thank you for your feedback! We are happy to let you know that the dishwasher has been replaced and the kitchen utensils have been checked. We look forward to seeing you again soon for your next Smoky Mountain vacation!

369 of 951 Guest Review

Guest Rating: 9.5
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was fantastic and everything we expected, minus a few minor issues. The view was incredible, as described, and the hot tub made for

370 of 951 Guest Review

Guest Rating: 10
Stayed on 03/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is fantastic! We ended up here one night and wished we could have stayed longer. Super clean, our kids loved it! Huge master bath which was a plus bathing littles. Minutes from pigeon forge.

371 of 951 Guest Review

Guest Rating: 8.3
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
This was absolutely perfect for our family! Cozy with enough space for sleeping. The barn it’s self was in good shape a little dusty but nothing “dirty” in the inside.
The only issue was no internet connection or phone service in the barn on our entire stay which made it a little uncomfortable being in an unfamiliar area. I understand WIFI was not listed as an amenity there was a phone with no landline hook up. There was no way to contact any staff during our stay. I believe that should be written out in the description so other renters can be better prepared , might I suggest a radio system (walki talki requires no internet) between the renters and staff for housekeeping purposes/emergencies etc ... Also we found a much easier route to the barn from the Main Street in town. The directions could be updated for drivers that may not have much experience driving through hilly forestry or mountains. Thank you so much God bless !

372 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved this cabin. It is clean, great location and has great views . The hot tub was leaking we had to put some water in it a few times during our stay and it wouldn’t warm up on our last day. The arcade games upstairs do not work either which wasn’t a big deal for us but may be for others.
We would definitely stay in this cabin again

373 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always get great service with USA cabins will be back soon

374 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband chose this cabin because we wanted to be "secluded" and not be in a cabin with a bunch of people around us. The cabin was beautiful, the scenery was beautiful. Upon arrival as soon as we walked inside the cabin, whoever stayed there before us or maybe even the cleaning crew, someone had been smoking and they tried to mask the smell with febreeze. I'm sensitive to the smell of smoke so I noticed right away. However, we didn't have many complaints. The beds were comfortable, the hot tub was nice, it was clean, we didn't see any bears (I thought for sure we'd see at least one with being that far in the woods. Our third day there we were outside on the porch swing when a dog came up the driveway. It was really old and friendly. She laid there on the porch with us for a couple hours before she wandered back down the driveway. I am pretty sure she's a frequent guest to the cabin as she seemed to know what she was doing. I think she lived at one of the cabins on the road. Overall, I'd stay here again! The driveway is VERY steep, unless you have 4 wheel drive you wouldn't make it up in the winter. My van made it up but it was really chugging to get up there. We had so much fun! I'd give the cabin a 10/10!

375 of 951 Guest Review

Guest Rating: 8.6
Stayed on 03/22/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 6
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed my stay at the cabin very good location secluded and close to everything as well. The furniture is a little dated and should be replaced because it was torn .

376 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing Views! I was nervous when I read previous reviews, but was extremely satisfied when I got to the property. My family loved it and definitely want to go back. I would recommend this property to anyone!

377 of 951 Guest Review

Guest Rating: 8.0
Stayed on 03/22/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

378 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

379 of 951 Guest Review

Guest Rating: 10
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was absolutely gorgeous! We were all in complete awe! We will definitely be back! FABULOUS!!!

380 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin with proximity to downtown within minutes. Tons of space with 4 bedrooms and bathrooms. Minor things needed repairing and overall a good cleaning could be done. But overall our family loved the cabin. The deck is amazing. We definitely would come back to sweet mountain!

381 of 951 Guest Review

Guest Rating: 7.4
Stayed on 03/22/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 3
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Description of the drive way needs to be put into the listing. Some don't have 4x4 and its super steep some vehicles won't make it up that. Another thing is that we never knew you could call to get more towels if that was in the info that would help

382 of 951 Guest Review

Guest Rating: 10
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our 5th time booking with Cabins USA and this cabin might be our favorite yet! The view was amazing from both sides. Plenty of room for everyone to relax. The driveway was a little steep but wasn’t an issue at all. There was enough room for at least two cars to park. We really liked how easy it was to get to town from the cabin. We had fun playing ping pong and pool!

383 of 951 Guest Review

Guest Rating: 9.0
Stayed on 03/22/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We greatly enjoyed our vacation in Pigeon Forge at Creekside Hideaway. It was a great cabin with very comfortable beds, hot tub, jacuzzi tub. We will definitely book through this company again.
Thank You.

384 of 951 Guest Review

Guest Rating: 9.8
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

385 of 951 Guest Review

Guest Rating: 9.7
Stayed on 03/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin at the top of the mountain

386 of 951 Guest Review

Guest Rating: 9.4
Stayed on 03/20/2021
Ratings:
Booking: 10
Staff: 6
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

387 of 951 Guest Review

Guest Rating: 9.2
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I enjoyed my stay it just wasn't long enough hope to see you guys again soon

388 of 951 Guest Review

Guest Rating: 9.6
Stayed on 03/25/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

389 of 951 Guest Review

Guest Rating: 8.6