Cabins USA Guest Reviews

Before you choose to stay at Blackbear Hideaway, you need to assess what you are looking for in a cabin. If you are looking for a literal hideaway, where you are secluded in the woods with little access to the outside world (the wifi hardly works at all) then I think you will love this cabin. It’s about a 20 minute drive from the Parkway, and it’s up a steep, narrow road.

However, if you are looking for the illusion of seclusion with the ability to still access the internet and make calls, then this may not be the cabin for you.

Personally, I loved the cabin. I just wish that the wifi had worked and that the tv had regular reception (we had two storms while we were there that knocked out the dish tv). I cannot state enough how bad the wifi was. I couldn’t even make calls, or send texts. The only thing that made me nervous about that was that if something bad had happened, there really was no way to get help using a cell phone. To be fair, I didn’t notice if the place has a landline or not. I didn’t check.

The cabin itself is cute, really liked the design of the gazebo. Had a fire pit out front and a grill on the patio. Didn’t use them but liked that they had them available. The weather was way too hot for us to want to use the hot tub, but it looked really nice. There was one small flaw we noticed, which is the door from the queen room to the adjoining bathroom would not unlock, which made it sort of inconvenient. Also the ceiling fan in the living room didn’t work. We only stayed for a couple of days so it wasn’t too bothersome.

The cabin was very clean and the beds were comfortable. For those with kids, there is enough room to sleep six (two twin beds upstairs in the loft, a queen sized bed and a king sized bed downstairs). For those with mobility issues, it has three steps up to the cabin, no ramp, but two of the main bedrooms are downstairs if you can make it up the front steps to the cabin.

All in all it was a nice stay, but it may not be for everyone.

The location of the cabin is in great location but the roads leading to the cabin is in poor condition , and not truck friendly . The neighbors dog keeps coming onto the porch and the futon sofa upstairs game room was so stained and dirty that we did not even us that area. But we made the best out of our vacation loved the jacuzzi the peace and quiet all and all good cabin I would rent again from Cabin USA but this time I will check the location on google map and make sure to check past guest reviews .

Perfect cabin for a birthday weekend. Location was great and easy to get to. Beautiful cabin a little bit of all the fun. Huge hot tub. Movie theater area was awesome!

Everything was nice and really enjoyed our stay the location was great .. kinda hard to find in the dark .. could use some new cookware and mattresses on the beds seemed a little worn .. but overall would definitely book again …


Thanks for a much needed weekend stay ,
John wagoner

The only true complaint was the cleanliness of the cabin. The showers were moldy and the floors were dirty.

It was a beautiful cabin and had plenty of space for my children to spread out to do their own things. However, it did not have enough cooking utensils and only had one fork in the whole kitchen. Also, one of the sides of the grill does not work so had to light it myself. It was a relaxing spot but could of used a little bit more activities for the kids to do beside the pool.

This is a WONDERFUL cabin. Lots to do without ever leaving it, BUT if you do decide to leave there's also lots to do nearby...very convenient location to everything in Pigeon Forge! This cabin is also in walking distance to the outdoor resort pool. We couldn't be happier with our experience. We hope to stay at this same cabin in the future!

This is our second time visiting this cabin. We love the location and the way everything is set up. We could never figure out how to get the jacuzzi tub to work but that was a minor inconvenience to an overall wonderful weekend. It is located away from the busy streets so everything is peaceful.

Perfect cabin for our family! Everything was just as described if not better. Can’t wait to go back!

It’s good.very well maintained

Mostly everything was exceptional, the bed was hard but exceptable they need a better coffee pot preferably a drip pod combo the one they had was a veeerrry slow drip style. The washer is probably on its way out, the worst thing is the roaches in the kitchen very minor but needs addressed. Nothing would stop me from booking the same units again. Some would not like the fact there is no phone service and no internet. So if you're looking to be totally off the grid this is your spot, and the cabin and property were very nice.

Our family of 13 vacationed here together..each expressed how lovely, just perfect for us in every way
Scenery was satisfying, ease of locating and getting to/from the cabin to all the attractions, even bear watching...saw one! Staff were very pleasant and clear on ever issue. House was spotless, in good repair. Beds sooo comfy. Good value for rental experience. Wish we could have stayed longer. If we get to go back, we will go to the same cabin.

Very nice, could have been a little cleaner; bed and couch a little more comfy, but overall was really nice, also very close to attractions.

Booking. Had to leave several messages
Check in. Young man didn’t greet me and waited for me to say who I was and what I wanted but he did eventually get better before the end of the check in process He was new I guess.
Floors felt a little sticky maybe a good mopping needed
Just the holiday rate I guess
Pillows horrible on the bed
Company should do more of a discount for guests retention. We’ve been coming for several years 10 plus and referred other families. Customer loyalty should be of utmost importance considering there’s plenty of competition but we consistently choose YOU!!! Mrs. Tina Presley is an excellent rep for your company and accommodates us as much as possible.

With that out of the way, our stay was and always wonderful the staff for the most part is very accommodating. Over the years, we’ve only had about one or two not so friendly encounters. We’ll be back again for our annual family vacation for years to come.

The landscaping needed attention. The grass needed mowing and weed eating around the property. Poison ivy growing over side walk. The kitchen and master bathroom and bedroom were great but the upstairs is a loft basically and we could hear each other turn over in bed from one level to another. The sofa sleeper needs replacing . This should not be advertised as an extra bed as you could feel every spring in the 2 in mattress. The cabin was cozy and could be a great property if advertised properly.

everything thing was wonderful! we loved the cabin! the only problem we had was finding Booger Town rd, there’s no sign!

Checking in and out was a simple process. We had a slight problem finding our cabin at first. A street sign was slightly off from our instructions but we got there! We were really close to the main street, but you would never know that once you were at the cabin. We were in a cluster of 5 or 6 cabins but they were seperated by a lot of trees. Once in the cabin, you felt pretty secluded and the decks were very private. The driveway is a beast. It is a bit steep, and the incline to the steps is a bit scary when wet. The cabin itself was very spacious and clean. The main area is wood floors, but the bedroom and game room are carpet. The carpets need a deep clean- i would suggest all wood floors with area rugs.
Overall it was a great experience! I only wish we had stayed longer!
If we go back to the area, i would use Cabinsusa again. I would try another cabin only because of the driveway incline. Overall- we had a great time and we really enjoyed the cabin experience.

The Big Lebowski is “big” in many ways other than its size. It is the perfect place for a family vacation to create family memories. The teenagers loved the arcade room. Putt-putt gold was lots of fun for both young and old. I would definitely recommend this cabin for new guests. If you’re looking for serenity, packed with fun and adventure…this is the place for you! We will definitely visit again!

Everything was great just thought from the picture that the pool would be bigger it was for smaller kids. but every thing was great

the cabin was close to everything. Once you go use to the drive up to the cabin it was not that bad. We didn't have any problem with the cabin. easy check in and out.

Beautiful, comfortable home with a great view! The train noise from Dollywood could be either entertaining or annoying depending on what you are looking for in a stay.

We liked our stay would be better if they had WiFi and lighting around the bbq pit especially since we got stuck in the flooding of the river going up 15 feet from the bank and not being able to see without our flash lights. A gas Bbq pit would be nice in back porch. The cabin itself was nice and comfy.

We really enjoyed our stay at the Rocky Top Memories cabin!

Couple of concerns: the downstairs bathroom - shower door would not stay closed. The heat light by the shower didn't work, No exhaust fan in the bathroom. Only book this cabin if you're ok with taxidermy (a bit much for us). A couple more chairs on the deck would be nice too. Overall, we enjoyed our stay at this cabin!

Everything was great except the water. We ran out many times and had to have someone in, he was great and showed up fast to change the filter, but very annoying to hardly have any water for a shower. The filter didn't fix much. If someone flushed a toilet you had no water at all anywhere for a couple minutes. I wouldn't stay here again unless they said they drilled a new well. Location was great though!

The staff is friendly, price is good, cabin very clean, check in and out super easy and convenient. My only complain is the furniture was not comfortable and dirty like someone threw old stuff together. My biggest issue is the upstairs where the bed is was extremely hot.

Just had 1 issue lots of spider web from the front corner around to the hot tub.

We liked the seclusion of the property and that it was fully equipped for an extended stay. We were very surprised at check in to find that the cabin was actually miles away from the main office. The accommodations were nice and clean but we found the bed and couch to be rather uncomfortable. Sadly, many previous reviews stated the same things but have not been resolved. Overall, we had a nice stay and enjoyed ourselves.

Beautiful cabin. Absolutely perfect.

The house was amazing! Very comfy and clean and so close to everything!! Pool left a little to be desired. It was dirty with broken chairs. Hot tub was not clean either. Had a very musty smell ti the water. This house however was a favorite for us!

This is the 4 the cabin we have stayed in with Cabinsusa, we have never had a bad cabin, this was the best by far because we liked the location but everything about this cabin was awesome, very well decorated,game area, the porch on the front with a swing and 2 rocking chairs and was very clean, I trust cabins thru this company because if anything is wrong it will be taken care of, the people are great to deal with and nice. The hot tub was great also. The price is good because we don't like motels . Thanks Cabinsusa .

Cabin was nice, modern. Stayed in mid July and foliage was heavy in the trees so there was absolutely no view from either of the porches. The cabin is located within Hidden Spings Resort. It is down a steep hill and if plans to stay are in winter, you will need 4 wheel drive to get in and out. There was a sleep number bed in the master bedroom but it was broken. Game room downstairs is nice, pool table and video game is a bit outdated and worn but still fun for the kids. Would definitely use CabinsUSA again but maybe a different property with a better view.

Everything was perfect! We enjoyed staying at the cabin, it was close to all attractions yet still secluded enough you didn’t feel you were right on top of other people. The staff answered questions immediately. The cabin was spacious and had adequate cooking supplies. I will be booking here again!

Nice cabin. Clean. Nicely furnished. Would use it again.

Check in was very easy completely online or over the telephone. Cabin location was excellent. Just far enough out of town but close enough to everything. Had a small problem with one toilet not filling up, but we made one phone call and they were there the next day to fix it completely and also delivered more towels at that time. Maintenance man was very courteous and kind. Cabin could use a few more utensils and mixing bowls. The pool was great, and the hot tub was an extra bonus. The kids love the arcade machine. All in all we had a great stay at poolside cabin. We would definitely recommend this cabin to a family of four. And booking through Cabins USA was exceptionally easy.
Signed: D. Horn Family

We loved the cabin and the process of checking in and out was very simple. The location was good

The cabin was perfect for our family. The only downfall was the outdoor decks and chairs did not seem to have been cleaned before our arrival. Also the night before we left, the freezer seemed to have stopped working and we woke up to water all over the kitchen and food that had to be thrown out.

Very cute cabin

This is my second year staying at river retreat. I absolutely love the location, the view and the cabin. Last year there were some issues with cleanliness and maintenance, but all were resolved this year. Everyone was extremely helpful, kind and knowledgeable. Overall I will continue to come back every year. My only recommendation would be for an upstairs bathroom. The owner did an amazing job on decorating and giving you the entire cabin feel and not being commercial. Love i! Thank you for another amazing stay ????

We enjoyed our cabin very much!

We loved "River Retreat", the house, the location. It is located within walking distance of a lot of attractions and restaurants. Easy to drive to various locations on South River Road without even getting on the pkwy (some of the stop signs were a little confusing since you could not cross, you had to make a turn; but we soon figured that out). House was very clean, plenty of sheets and towels, Various pots and pans to cook with. Only thing I took was a muffin pan for the grandchildren's breakfast muffins. Very generous suppy of dish washer detergent and toilet paper. I took some but didn't need it. House was very well supplied. The cover to the hot tub is heavy, takes a strong man to handle it so we had to leave it open a little more than necessary. All appliances in working condition, no problem at all. I loved the house, very comfortable for 12, I would love to rent again. The folks with Cabins USA are great to work with, very courteous and willing to help if you need it. This place definitely gets a thumbs up from my grandkids, too. The pool is small, but they loved it.

Overall the cabin was top-notch! The views were slightly obscured from the vegetation that had grown since the pictures were taken and posted to the site. But still an amazing view from a top the mountain! The hot tub was warmed and ready when we arrived.
The mattresses were not the comfort of home. To find the lower bedroom TV had a child lock and was restricted from 8:00 a.m. to 8:00 p.m. was a surprise as well as the child rating. Upon calling Cabin's USA on an almost daily basis, the owner was still unable to resolve this prior to our departure after staying five nights. Just a heads up, when they say the road to the cabin is not easy, that is no joke! We had a Dodge caravan and once we had driven it once or twice it was no problem.
Overall I can say I would still recommend!

The cabin was very nice. A little trouble getting into the cabin, but staff was wonderful in helping with the process. The drive to it was a little scary. But very nice view.

This cabin was perfect for my family of 6 adults. Kitchen was spacious and bedrooms were clean and comfortable. Check in and out were super easy and convenient. We will definitely stay again.

The cabin had an awesome location and the view was jaw dropping, but it could have been cleaner. We stayed 6 nights and spent the first night cleaning up. The entire home was invaded by centipedes. It didn't matter how many times we swept, they continued to cover the floors. The pool was smaller than expected and in my opinion may have contributed to the centipede issue due to the moisture. We were visited by bears each day of our stay. A Momma bear and her 4 cubs were regular visitors. It was really awesome to see. If the cabin had been cleaner, I would give it 10 stars. It was beautiful.

The one bedroom smelled of cigarette smoke in its core. I had to buy some febreeze to spray the curtains and bed. Leaving some air freshner available for use would be a great addition. I also didnt read anywhere that the hot tub was in the smaller building separate from the cabin itself. Not a huge deal but would have been good to know in advance.

We were switched to this cabin due to an issue with previous cabin. We enjoyed it very much. Quiet, pretty location, great amenities, comfortable, and we wished we could have stayed longer!

Very convenient location to attractions, nice amenities, had a few slight issues that were addressed quickly and professionally! We appreciate it.

Cleanest cabin we have ever rented. We usually rent from Dollywood cabins ,not anymore Cabins USA is our go to place now

Our stay at Happily Ever After was amazing! The ride up the mountain is sort of steep at points but it is amazing! There isn’t much of a view because of the trees but it makes it more relaxing! Just FYI, there is no TV in the bedroom. This cabin is centrally located between both Piegon Forge and Gatlinburg which was amazing for us! I would definitely book again!

Cabins USA makes booking a cabin so easy and they accommodated our change of heart after we had booked a different cabin first. They made it easy to switch and boy or we glad we did. We have been coming for vacation to Pigeon Forge for many years and have stayed at many different places. We have stayed in Condos, cabins, and hotels. This Cabin has been the best yet! It is so close to everything. This beauty was perfect for our family. It had the pool, (love that they had shades for the windows) , the hot tub, the game room, the theater room and an extra sitting room with the very comfortable King bedrooms upstairs . The Master on the first floor has a very spacious shower that was so nice. You do not feel cramped in this cabin at all. It is so open and it is decorated beautifully with furniture that I would love to have. It has plenty of TV's for our downtime in the cabin. We were so comfortable in this home we didn't want to leave. It is very relaxing and the views it has are perfect! We even saw some bears!

The only thing negative about this cabin though is it could certainly use a few more items for the kitchen. When trying to cook big meals its lacks in enough pots, pans and bowls (with lids). Having a second set of pots would make it even better. BTW the can opener (manual) doesn't work. Maybe a plastic set of glasses and bowls for children would be great too!

Thanks for the Great Memories we made at "Smokey Bear Lodge" We will definitely be booking this cabin again!
:) The Heberts!!!

Whispering Pond was one of the Best Cabins if not the Best Cabin that I've stayed in with Cabins USA! I most definitely would rent this Cabin again! I spoken with the Owner of the Cabin when I first arrived. She had a pleasant, caring, and very kind voice. Her kind words about having a good time and making Great Memories were on point! If you looking for peace and quiet cabin with a lovely pond with a water fountain, this is the Cabin! Cabin was very Immaculate! And the Outside area pool for an amenity was on point. That Pool was super clean along with the shelter and picnic tables in the area. Nice shade!!

Also the location of this Cabin is so Convenient!! It's right behind the Five Oaks Tanger Outlet off the Parkway! Also you can take another route to avoid the stop lights on the Parkway and traffic when traveling to the Islands Shops that have the Nike Outlet and Ferris Wheel. I did not want to leave that Cabin and could have stayed another week! The Internet Connection was on point! Was watching my shows and sports and enjoying the Cleanliness of the Cabin!

If they were any disadvantages concerning my stay, the only thing I could point out is making sure that the bushes are trim to prevent a snakish environment. Also, making sure the spider webs are brushed off on the porches. However, I swept the porch off myself so that wasn't a big deal. And not sure how often they come to cut the grass, but maybe that. But the grass wasn't too high so not a big issue because the lawncare people came out on our last day and cut the grass. Thank You Thank You Thank You Owner for an Awesome Stay and Cabins USA for assisting with this Incredible Stay!! Much Love to yall!!!

Cabin was very nice. We have stayed with Cabins USA several times and this was one of the nicer cabins. It was in a great location and not way up in the mountains. Not far from Dollywood. We loved that there was a pool for the kids and they loved the game room. Would definitely book this cabin again.

Awesome

Some of the bedrooms could use dressers. It would be nice to know what items were in the kitchen. There were bugs in the basement area and main floor. It looked like they tried to treat pool but there was green algae on steps and corners. We appreciated the dish washer tablets but it would have been nice to have a trail size dish detergent for kitchen. This house it really nice….looks like there needs to be better upkeep. Patches of paint scratched off and holes in the walls.

The cabin was beautiful. This was a newly acquired property and all the furnishings were new. The loft has 2 huge futons that easily sleep 2 each. The kitchen was nicely equipped and everything is exactly as pictured. There is a new blackstone grill.
The A/C works very well. The remote for the bedroom on right was mixing, so we used the living room remote.
A couple of suggestions. The bathrooms need towel hooks. There is no where to hang towels . The bathrooms need garbage cans.
The cabin is located about 20 minutes from pigeon forge in a pretty remote area. You do go up a pretty steep hill to get to it. The view is of the woods. Parking is supposed to be in front of cabin which when you park you are on a very steep hill facing downward. We parked in a common area between to Eagle Springs II and Eagle Springs III.
Overall we enjoyed the cabin very much!

The place was great. I think the TV on the balcony should be replaced with speakers pointing towards the bed. They point down towards the living room. Also, since heat rises the balcony bedroom does not cool off like the rest of the cabin. There should be a ceiling fan there to help. There was an issue with the stove and they fixed it immediately, I was very impressed with that. Overall it’s a great place to stay. Very clean and plenty of tools for the kitchen.

When we arrived the internet wasn't working so I called maintenance who sent out some fabulous staff members to assist. J.D. and Donnie were fast to address the issue and get it resolved. They are exceptional in their work ethic and have great personalities as well. They truly made us feel welcome. The cabin was clean and well maintained. The only downside was the bright security light on the outside that stayed on continually all night long and was difficult to block out. The cabin was close enough to all the attractions which allowed us a little extra time to get ready in the mornings. Kitchen is nicely laid out for preparing meals so we saved money be eating at the cabin.

The location was the absolute best! The cabin was very comfy, everything was nice as always the only problem I had was there were ants in the kitchen. I reported it and someone came to handle the problem! That didn’t ruin our stay, I’m sure we will be back in a few months!

Talk about a complete 360!!!! We visited back in June and had a bad experience. I wrote a review regarding our stay and was asked to give CabinsUSA another chance, which we did last weekend and IT WAS AMAZING AND WHAT WE ARE USED TOO. My family rents cabins 3-5 a year and will continue to use CabinsUSA thanks so much for correcting the experience for our family!!!

This sweet little cabin was perfect for a girls trip getaway. Everything was perfect from booking to the kindness of the people we dealt with! My only complaint is about housekeeping. When we arrived the floor of the cabin had very obviously not been vacuumed. Furthermore, on the day of our check-out we were running 15 minutes behind… we knew housekeeping would need to get started soon, but never dreamed they would intrude on us before checking out. They arrived at our doorstep (no markings on the car, no logo on clothing), trying to get us to come out of the cabin. I tried explaining to them that we were loading up and leaving and they kept starting at me as they spoke no English, they would not leave (had us completely blocked in), I was very concerned because I didn’t know for sure who they were as they did not identify themselves as housekeeping. I refused to walk out to continue loading the car until they left. I called the office and they handled things quickly for me and were very apologetic. They dispatched the cleaning crew and made them leave until we were loaded and out. Other than this, everything was great!
I will say, if we were staying longer a washer and dryer in the cabin would have been nice.

The cabin was beautiful especially the view! The power in the upstairs bedroom did go out as well as the Wi-Fi thankfully on the last night. Overall a good experience

The cabin was gorgeous! Close to the parkway in PG. Beautiful views in a resort setting! Highly recommend

My family was really pleased with Bears Hideaway the location from Gatlinburg and Pigeon Forge was great

Very Nice cabin. Location was great, right at shopping, office and beautiful scenery. Hot tub never got hot, so we didn't use on our stay. However staff responded to every call of garbage request to be picked up. Very friendly and accommodating. I will use CabinsUSA again.

The location of the lock being on the basement door instead of the kitchen door was not convenient since we parked by the kitchen door. Only the basement lock would let us in initially and the door was sticking and would not open. I had to call the office because i thought there was something wrong. Then there were no instructions as to how to lock the kitchen door as we were leaving, so I would walk down the stairs to go out the basement lock as my husband pulled the car down the hill. We were told by my niece who lives in the area how to lock the kitchen door on our last day. The top of the headboard on the king bed to the left as you come in thru the kitchen, is covered in dust. No soap in the downstairs BR and it has a full length mirror leaned up against the wall behind the door. I moved it and there were dead bugs behind it. The water spout on the bathtub upstairs left side is loose and can be turned sideways. The instructions for the TV are old and did not match up to the remotes that were there. My husband was frustrated with it. We normally have cable and Roku but it was still hard to navigate. The gravel driveway has very deep ruts right as you come off of the pavement which rocks you back and forth. There were also some unlocked windows when we arrived. We locked them.

This was the best place that I could have had my family stay. We are so lucky to have stayed in Moonshadow. The cabin was beautiful and so comfortable for my whole family. We will for sure stay in this Cabin again. When traveling outside of Gatlinburg I will continue to use Canins USA because the rental
Experience was very easy and not complicated what so ever.

Thank you from
The Price’s

First of all, the view was spectacular! We never wanted to leave the deck. The deck chairs and picnic table were comfortable. We appreciated having a gas grill and were able to use one time and worked great. The kitchen was well equipped. The lights under the cabinets and keurig coffee maker was a nice touch. The water pressure for the showers were a hit by our family. Better than what we have at home! The bathrooms were well stocked with toilet paper and that is always appreciated. Also, thankful for the washer and dryer, it came in handy a few times. The beds were comfortable but our sheet on main level master kept coming off the mattress. Loved the game room, as well as the view from that area and second floor deck.

Somethings which could be improved, some furniture and items appeared dusty, ceiling fan blade missing on fan in living room, (didn't use because it was imbalanced), cream pillow on couch was soiled, deck could use some stain, wood bees eating into the logs by the hot tub making sawdust. Multiple cob webs around that area as
well. Had to clean the area before using the hot tub. Also, noticed that the water is running down the roof flange onto the deck where there is no gutter. This is rotting the bottom plywood under the ceiling going.to The hot tub.

I always bring my own cleaning supplies and did clean here and there to improve the cleanliness for my family. The cabin doesn't quite match the internet pictures but could again. It could use a deep cleaning and some repairs. Would we stay here again.... I think we would for the view and close proximity to Gatlinburg. The check in and out process was simple and that was helpful too. Thanks, Cabin USA, overall we did enjoy stay!

The cabin was nice and roomy. One of the railings leading from the front porch to the driveway needs to be replaced. There were stains in the upstairs carpeting and it looked like a cigarette burn in an area rug in one of the bedrooms. Satellite TV was not working.

Getting in and out of the driveway was narrow and a little difficult. And driving to the location has a steep hill with very narrow roads.

We really enjoyed our trip and the cabin we stayed in was a close drive to Gatlinburg and was very nice. The cabin was spacious and was perfect for our family. Our only complaint would be the wifi, as we did not have good signal and it wouldn't allow for everyone to connect so it made communication difficult with family that was back home. Aside from that, we would definitely recommend this cabin and location to others.

Our first year to travel after my dad’s accident. The cabin was somewhat handicapped accessible. Very nice and had everything you would need. The kids had a wonderful time. Play pool, watching tv in the Theater Room. Will definitely stay again. All we needed was access to a swimming pool. We wouldn’t even leave the cabin!!

Check in was listed to be after 4. Property was not clean, could not get in until after 7.. the place needs a good cleaning.. dust on tv stands snd other furniture. Carpet under beds were coated with dust... porches were not swept off..

Cabin was beautiful as were the views, beds comfy and kids loved the pool. The kitchen could use some new pans the one nonstick is on it’s last legs. The big windows and doors need some cleaning and the deck needs painted or stained, also I know the view is what attracts but maybe some blinds that automatically go up and down, if you sit at the table or couch you r blinded for awhile. Overall this was an amazing stay, we had fun, the area is beautiful but very busy so be prepared and patient. We even saw mama and 3 bear cubs.

The only complaint is the water pressure in the shower is t great and there wasn’t any wifi. Other than those two things we loved staying at grays place. It was very cozy and private.

Awesome location...nice and quiet..my only complaint is the TV channels..and TV in master bedroom didn't work right...but will def rent this cabin again!!

The property is brand new and extremely well appointed. The views of the mountains from the deck are stunning. We enjoyed the house and everything it had to offer.

We had a great time in firefly cove definitely a wonderful experience, we are already planning the next stay.

This was our second year in a row staying in the catch of the day cabin it is nice and is fairly easy too get too off the parkway. My few complaints are none of the lights on the back deck by the hot tub worked so we had to use lights on our phones to see to take and put back on the cover for the hot tub I checked the bulbs and they was good so it’s an electrical issue and the television in the down stairs bedroom doesn’t work and it’s not worked both times we have stayed in the cabin I called the office and they said someone would be out to fix it and never showed up either time we stayed . The television is a minor detail as we don’t come too the mountains too watch television but it’s nice too have that option for the kids but the electrical issue with the lights that’s a must fix before someone trip’s and gets hurt in the dark or worse yet something happens too the cabin

I’ve been visiting Gatlinburg for years.
This is the first time I’ve brought my entire family.
Bar Mountain was the perfect place for us.
Just enough rooms/beds.
The game room was our spot every night!! Amazing to have a place where we could all gather and laugh.
And the porch was a great place to relax…
Will always use Cabins USA and will use Bar Mountain again if I can ever round up the whole gang for a round 2!
We had a great time!

Great place for a family vacation. We checked in and out on my phone, super easy. Sweet Mountain is huge and welcoming with a well stocked kitchen and plenty of towels! The huge back porch was a favorite gathering spot but you do need some mosquito repellent. There is a little family of raccoons that live near by and they will come up on the porch for food. The momma was so used to people that she would take bread right out of your hands. My boys enjoyed the theater room. They hooked their video games up and played them on the huge screen. All in all a great place.

5 miles from the strip in Pigeon Forge. Very convenient location. Very private location in the woods right off the main road. Quiet and peaceful. No traffic as the driveway was private. This was my kind of place. Will definitely consider it for future stays.

Heritage splash is a great cabin! With a view of the smokeys on one side and the parkway on the other, we loved the location! We could watch Dollywoods fireworks each night then 1 more hot tub spin before bed! Kids loved the gameroom and theater room for sure! Bedrooms were big and kitchen was stocked with the essentials. Would definitely come here again!!

My family and I loved staying in this cabin. It’s in the perfect location and is just a short drive to the parkway. The beds were pretty comfortable and the kitchen was stocked well with cookware and utensils. But there are a few things that I thought needed attention. We dealt with different bugs in the entire cabin but mostly on the kitchen counter. One of the bedrooms downstairs had a weird smell and could definitely use a good carpet cleaning. The skylight was nice but made it VERY hard to keep the loft and first floor cool. But overall it was a nice cabin and we would definitely stay here again!

Everything was wonderful. I couldn't ask for a better location.

Both the upstairs and down stairs toilets handles sticks and causes the toilets to continue to run after being flushed.
The hot tub needs to be shocked.

The cabin, Douglas Dream 101, was very nicely furnished. It looked as though it had been recently renovated. With two bedrooms downstairs and a loft bedroom upstairs, it was perfect for our family. The location was perfect, and very quiet. The trail to the dock could use some improvement, as it is a very steep hill with a loose gravel trail that is easy to loose your footing on. The Wi-Fi is not very good and we had to use our cell phone hotspot connection to do anything on the internet. The skee ball game did not work. The game room consists of a pool table, the skee ball game, a futon sofa, and a stool. It would be nice if there were a small refrigerator or at least a bathroom in the game room. The two bathrooms on the main floor have bath/shower combos which was very nice, although the master bath was missing the drain plug for the bath.
As for cleanliness, the bedding, bathrooms, and kitchen were very clean, but the floors needed a good all over cleaning, especially under beds and furniture. The door widows needed cleaning. The master bedroom was very dusty. The house needs extermination for spiders. Luckily, the spiders were not poisonous! Other than the improvements to cleanliness and the trail to the dock, overall it was a very nice place. We would definitely consider renting it in the future if these improvements are made.

Cabin was very cozy. Our family stayed for a week and enjoyed it everyday!

Cabin was great.. My family & I enjoyed ourselves… My only suggestion would be that the theater room & the living room furniture need to be updated & the bathrooms could use maybe a bath caddy to hold your soap.. The two rooms upstairs that share a balcony doors could use a curtain or something for privacy but other then these simple things the cabin was great.. Oh & the stairs will wear you out going up & down.. lol