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Cabins USA Guest Reviews


Overall Rating: 9.43   /   10

1 of 514 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 514 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 514 Guest Review

Guest Rating: 7.8
Stayed on 12/31/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Beautiful cabin. Kitchen well stocked, except a cookie/biscuit sheet. Needs a new one. Lots of room. Well stocked on towels and extra blankets. Beautiful place to spend a rainy day. It does needs some updating.

Fire place is not working correctly. Very loud.
Theater projector will not stay connected to the network, watch 5 min and shut off. We gave up and watched movies in rooms. To hard to turn on the on button on system connected to ceiling.
Theater chairs broken
Both King size bed mattresses on main level need replaced. They are terrible. We slept on the couch.
Security system would not turn on.
At check in a pool code was given on paper. It did not work. Had to call and get correct code. Pool was cold and hot tub was cold. Could not swim first night because they were so cold. We turned up the hot tub and Maintenance did come and turn up the pool on the second day. The hot tub cover does not fit the hot tub correctly and when opening it, it almost went over the balcony rail. It needs to be on a lift holder so this doesn't happen. Pool and hot tub temp should be turned up before guest arrive. It would have been nice if there was some pool floats and toys available, as being winter, there are none available to the local stores. Also a couple lounge chairs and a small table would make the pool area more comfortable. Not everyone wanted to swim, but sitting in the area to visit while kids swam would have been nice.
Needs seal on front door to eliminate the cold draft
Rugs are old and rolling at edges. The tape is not longer holding edges down. They are a major trip hazard, they need replaced

Need clarification on web site as to layout. Needs to state clearly 5 levels and what is on what level. This would have been impossible for my wheelchair bound niece who was supposed to come but they were not able to attend at the last minute. Difficult getting to pool for older people with bad knees. The cabin we stayed in a couple years ago the pool was on the main level, I didn't realize this one would be in basement.
Curtains needed on bathroom windows on mail level. Even with blinds, there is a major cap and from the front porch you can see directly into the shower.


4 of 514 Guest Review

Guest Rating: 10
Stayed on 12/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful location was great, look forward to going back, and Cabin USA I will recommend to family and friends.

5 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location! There was plenty of room for the 8 people that went with us.

6 of 514 Guest Review

Guest Rating: 9.5
Stayed on 12/31/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our 2nd year renting this cabin and it was great. Will return a 3rd year. Minor changes was made with was a plus from year 1.

7 of 514 Guest Review

Guest Rating: 8.7
Stayed on 12/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin, the older kids loved the gameroom. Wish it would have had a hot tub but we had a great time during our stay.

8 of 514 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a Great experience with our cabin! Location was amazing, the Cabin was just the right size for our family! Check in and out was super easy!! We will definitely use Cabin USA in the future!!

9 of 514 Guest Review

Guest Rating: 10
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 514 Guest Review

Guest Rating: 8.6
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This stay was amazing! It was enough room for everyone! I would definitely come back!

11 of 514 Guest Review

Guest Rating: 10
Stayed on 12/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our party of 11 adults and 4 children.

12 of 514 Guest Review

Guest Rating: 10
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin, not very private but there are some pine trees that make the hot tub private. The beds are comfortable, furniture was nice. The main floor bathroom is small and there is a wall in front of the toilet that is very close but it's not a major issue. The upstairs loft area get very hot even when the rest of the cabin is cool. Cabin was very clean and had everything we needed for our family. Cabin is a short drive from Pigeon Forge and Gatlinburg. Definitely will be staying here again.

13 of 514 Guest Review

Guest Rating: 9.2
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

14 of 514 Guest Review

Guest Rating: 7.0
Stayed on 01/03/2020
Ratings:
Booking: 4
Staff: 8
Cleanliness: 4
Check In: 7
Value: 5
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Ok so upon the original reservation we had all the amenities we wanted toward the date of arrival we noticed the pool table was being taken out due to owners request spoke with a manager and recieved a upgrade ..In my mind perfect pefect after checking in and getting to the new reservation the fireplaces didnt work a handle was broke in the bathroom there was alot of dust on ceilings and in kitchen area mainly the hot tub was seeping out rust when we turned it in to get in ...this was a surprise getway for 2 birthdays and a host of friends i love cabin usa on the other hand i do wish the fireplaces would have at leastworked for a little bit ...

15 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

16 of 514 Guest Review

Guest Rating: 10
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This house exceeded our expectations. It was just as beautiful as the pictures and was SPOTLESS. We were thrilled! Check in and check out were super easy and convenient. We hope to stay there again!

17 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Enough room for everyone and the games/hot tub were great! Some of the lights didn’t work and the bathrooms badly need updating. Also, some surfaces were not clean and the cabin was very loud! There’s no buffer between floors so if anyone is walking around upstairs it’s super annoying. But overall a great cabin for the money. The driveway was definitely scary but my husband is a great driver. The directions to the cabin, that we were given, were horrible. Very hard to find in the dark.

18 of 514 Guest Review

Guest Rating: 10
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely enjoyed our stay at Honeymoon Getaway. Very clean and tidy!

19 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/03/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything went great, from booking, checking inn and checking out. Will book again in the future with Cabins USA

20 of 514 Guest Review

Guest Rating: 9.4
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loooved the set up everything we needed was in the cabin it was clean extra linen , toiletries was provided the king beds are so comfy and the queen the upstairs tv had trouble getting signal we had to unplug it a few times to reset it and the bunkbeds wood wasnt strong my nephew 46 pounds fell thru no harm caused but i will recommend sturdy wood or different frames and the sleep sofa frame also but other than that i will stay again

21 of 514 Guest Review

Guest Rating: 8.2
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Most of the cabin was clean and we did enjoy our stay overall. However, the living room is tiny and not set up for more than 4 people. Also, the upstairs shower could use some attention. There is mildew on the ceiling by the door and pretty significant mildew in the shower itself. We were surprised there were no small amenities such as cards, books and board games and the cabin could use upgraded linens and more towels.

22 of 514 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this vacation home. It was comfortable and convenient. We will definitely stay here again. The only thing to be aware of is the hot water heater is small so plan accordingly.

23 of 514 Guest Review

Guest Rating: 9.0
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Was really hoping it was more secluded and the pool table was terrible, but overall had a good visit.

24 of 514 Guest Review

Guest Rating: 8.9
Stayed on 01/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 1
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

25 of 514 Guest Review

Guest Rating: 10
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a good time and had no issues. The cabin is easy accessible and close to attractions.

26 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the peace & quietness !

27 of 514 Guest Review

Guest Rating: 8.2
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This was the third time I’ve booked with Cabins USA and I have no doubt they will be the company I use for all of my future needs. The cabin was gorgeous! The views spectacular! The pool, well, freezing! We booked this cabin as a group of four families specifically for the many amenities it offered. Primarily the indoor swimming pool. When we arrived on Thursday there was a gentleman there working in the pool. He said the heater had been out but he fixed it and it would take 8-10 hours for it to warm up. So sorry kids, no pool the first night. The next day I got up and checked and it was still just as freezing, so I called and they said they would send someone out. We left for the day and when we returned couldn’t feel a difference, but thought maybe it needed time. So day two, no pool. The next morning I checked again and still freezing! By this time the kids, who were so excited about this pool, are getting very upset, which I turn leads to cranky parents. So I called again. I was told again someone would be out that day, but the lady I spoke with couldn’t tell me if anyone had actually been out the day before. So we leave for the day and I come back that evening and find this time the door to the pool is locked and think maybe they did come, but the water hasn’t had time to heat. Still cold. Day three down, no swimming. The next morning I check again, on our last day, and low and behold it felt a little warmer. We went out for the day and came back that early afternoon and the kids excitedly put on their swim suits and jumped in! Just to find the water below the surface wasn’t as warm and quickly got right back out! So our “Smoky Mountain Dream” of an indoor swimming pool in the winter in the mountains, a complete bust. I wish I could say the hot tub made up for it, but was more of a “warm” tub than hot. The game room and theater room were awesome! The cabin was very spacious and accommodated 17 people without a problem. And I should mention, everyone I spoke to was always very friendly and helpful. I only wish that the pool issue had been fixed prior to our arrival. Just looking at a pool in the winter time without being able to swim in it, well we could’ve done that in Florida.

28 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall, the cabin was in a great place and was perfect for our stay. Just a few things you might want to check; Hot tub water was dirty, bad sewage smell at times throughout the cabin, and no IRON for the ironing board. I would recommend Cabins USA and this cabin to family and friends. The express check-in and out was awesome. MY family enjoyed our trip and stay.

29 of 514 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

30 of 514 Guest Review

Guest Rating: 10
Stayed on 12/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome stay, check in and check out very easy since yo can do it directly from your phone. Cabin was exceptional, amenities were great for families. They have different games for both children and adults, cleanliness is on point from beds to bathrooms. Locations is amazing, 5 minutes ways from town. Will definitely go back and will recommend to others!

31 of 514 Guest Review

Guest Rating: 8.1
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 3
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
This cabin would have gotten 10 out of 10 except for the fact that as nice as the cabin was..........the mattress was a nightmare. I can't understand who would invest in such a cute comfy cozy and nice cabin and use some cheap slab of a mattress. We thought we were sleeping on the box spring. Hard time sleeping and woke up feeling sore. I really really love the cabin and the fireplace, everything was nice....... if only I could have slept and rested well. (Considered sleeping on sofa, much more comfy) Overall a beautiful enjoyable cabin, hope the owners invest in maybe a $300 mattress from Sams club or somewhere.

32 of 514 Guest Review

Guest Rating: 8.5
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Good value for the money, but needs a few things. There were only enough forks for all six of us to eat one meal, so we were constantly washing forks. The kitchen chairs are all pretty wobbly. The steep flight of stairs up to the front door are not lit, which is dangerous in the dark, when you’re carrying a child especially. It looks like there might be lights that are broken? The tv channels are extremely limited...not even some of the basics.
Overall, the cabin was pretty clean. There were plenty of towels, which I appreciate!

33 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff at Cabins USA was awesome and very responsive. We loved the cabin and the location. The pool was great. Only a few negatives to our stay. We had 4 adults staying at the cabin and the hot tub was only a 3 person tub. The main living area really only had comfortable seating for 3 of us a time. The dining table only had 3 chairs. But we sat at the bar most meals so it worked out ok. As others have stated the parking situation was tricky with 2 cars and the neighbors didn't like if we parked in front of their cabin even though they had room for 3 cars. We did unfortunately have problems with ants. We called maintenance and they responded within an hour. They came out and sprayed but it was a continuous battle the whole time we were there even after they sprayed. We kept all food in the refrigerator or in plastic ziplock containers. Ants were mostly in kitchen and pool area and they bite. :( But we really did enjoy the cabin and would stay there again. Would not recommend more than 4 adults. Probably better for a family with kids. Oh and there were a ton of stairs. You will get your daily workout.

34 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/03/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

35 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The place was clean and well stocked. The outside area was huge. Great deck and hot tub with a grill and plenty of seating. I'd recommend this place. Would sleep three couples comfortably and had a futon in the game room which had a pool table and arcade game.

36 of 514 Guest Review

Guest Rating: 10
Stayed on 01/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

37 of 514 Guest Review

Guest Rating: 10
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was so cute & made us feel right at home! It was a perfect little get away cabin for our anniversary. I will definitely be coming back to Tennessee & definitely going to book through USA Cabins again. Thank you for the great hospitality!

38 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

39 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/03/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

40 of 514 Guest Review

Guest Rating: 9.2
Stayed on 01/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
great place we loved it very peaceful!

41 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing!!! It was beautifully decorated, very comfortable, location was perfect, great views, and had so much space and perfect for our family!!
The only things that were lacking were that we had no coffee or filters in the cabin, the toilet paper, and paper towels were thin and rough, and it would have been nice to have liquid soap and small shampoo and conditioner available.
Otherwise it was amazing and we will definitely be back to this property! Thank you again!

42 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was awesome except the water. There was air in the water lines and the water smelled like rotten eggs.

43 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

44 of 514 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect, I can recommend Cabin USA and this property 100%. I will definitely use them on my next vacation trip to the amazing Great Smoking Mountain Area.

45 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/06/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife are elderly we should have mentioned that when we booked the cabin staff should have also asked us if we were elderly or handicapped because there were stairs with 34 steps going up to the cabin we are in good shape so it didn’t affect us that much other than that stay was great would recommend to anyone looking for a get away to the Great Smokey Mountains. Thanks.

46 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We went with a family of 12 and this cabin was completely amazing as was the maintenance man (Oscar) who was kind enough to get us wood for our fire pit as well as to help us figure out the alarm system. The pictures on the site do it no justice the cabin is big and open and bright. The WiFi didn’t work from the main house but was strong in the play house, the kids loved the play house plenty of games to keep them entertained, pop corn machine to enjoy in the large movie theater.Now on another note set the GPS before you leave the cabin cause the minute you leave you have no service till you’re on the strip. And bring your own blankets !!

47 of 514 Guest Review

Guest Rating: 9.0
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 3
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Our newlywed son and wife loved everything about their stay. Getting into the cabin was a mess . Checking in ,since his father and I purchased the honeymoon was not easy .It as not explained at the time of purchase all that had to be provided. For future customers please do something about this. We sent a printed paid receipt,it did not help .Why not?

48 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about the cabin was beautiful. My friends and I enjoyed ourselves. I didn’t really care for the location. We had no cell phone service the entire time.

49 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/10/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had plenty of room for our group of 23

50 of 514 Guest Review

Guest Rating: 9.3
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
There was no ceiling fan in the bedroom. Any fan would have been great. No dishwasher but dish were left. The dish liquid was just water. Couldn’t wash our used dishes.
The TV continuously kept going out. Could not connect to the “free WiFi”. Other than that we had a wonderful stay.

51 of 514 Guest Review

Guest Rating: 10
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice place, clean and comfy! Very close to town. Will be back!

52 of 514 Guest Review

Guest Rating: 9.3
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The property is beautiful and the hot tub was relaxing. The bed is so uncomfortable. It is hard and you can feel slats in it. Also since it is in one room it would have been nice to have been able to see the tv from the bed.

53 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect location, beautiful cabin. Would highly recommended. This was our 13 cabin through cabinsusa and would highly recommend this company.

54 of 514 Guest Review

Guest Rating: 9.0
Stayed on 01/09/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
My husband and I had a great time. We did the express check-in so there was no need to go to the office. My toilet wouldn’t flush on the first night but maintenance came by with no problem to fix it. I wish there was more of a clear view of the mountains. All we saw were the trees but we loved the privacy.
The WiFi was constantly going in and out as well. Also on the last night of our trip, a raccoon snuck its way into the back porch, through the screen door, to get into the garbage. Be prepared to drive up a hill to get to your cabin. It wasn’t a bad drive up. The parking spaces need to be better for people who need a 2-car parking space. Other than that I can’t wait to book our next trip with you all soon.

55 of 514 Guest Review

Guest Rating: 10
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
One of the most amazing experiences! The cabin was clean and kept up very nicely! Had a wonderful time and expect to go back every year!

56 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We thought the cabin was higher up the mountain, from the pictures shown online, so the view wasn’t great. Other than that, it was very clean and cozy.

57 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
This cabin is very nice.

58 of 514 Guest Review

Guest Rating: 9.6
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

59 of 514 Guest Review

Guest Rating: 8.5
Stayed on 01/09/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We loved the hot tub! Nice place to stay.

60 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The Cabin was nice and had lots of amenities. The beds were VERY comfortable and it was clean. There was a lot of signs of needed maintenance though. The Pool Table is very worn out and the doors were slamming due to being off balance on hinges. Water would not come out of Fridge, the kitchen sink faucet had a leak when lifted all the way back and some of the exterior doors did not latch closed unless dead-bolted. Curtain rod in master bath fell off because it was missing a piece to hold the rods together. Other than these few issues it was a great stay.

61 of 514 Guest Review

Guest Rating: 10
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Can you say WOW!!!! This is our second year doing an Annual Group Friend's Trip with Cabins USA, and it gets better every year! Last year was a different cabin choice and let's just say THIS YEAR, my Friends and Family DEMANDED we come back to Bear Paddle Lodge, we did not have 1 complaint! The indoor pool was awesome, open floor plan for everyone to gather was even better! Although this was an all adult trip for us, we definitely made a decision not to wait until next year, but to try to book Bear Paddle Lodge in a few months to bring all the kids! This was perfect for our group, friends who been together for over 25 years, this was amazing! Thanks again for allowing us to enjoy your property!

62 of 514 Guest Review

Guest Rating: 7.9
Stayed on 01/09/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7

63 of 514 Guest Review

Guest Rating: 7.8
Stayed on 01/04/2020
Ratings:
Booking: 4
Staff: 9
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Needs new matresses

64 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is very cozy and homey feeling. Being at the top of the mountain the drive there might be a little frightening for some because of some of the switch back on the road but it’s a beautiful drive to the cabin. The kitchen is well equipped even with the things for the bbq pit but I would bring your own knife because all the ones there couldn’t cut an onion luckily I had my pocket knife. If you bbq be aware that the handle on the lid is not the one that came with the pit and it will be as hot as the rest of the pit so use an oven mitt to remove it. Over all it’s a amazing place. We will be going back.

65 of 514 Guest Review

Guest Rating: 9.6
Stayed on 01/10/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was one of my favorite cabins! The view was magnificent, the beds comfortable, the cabin clean and up-to-date! Even my students took notice of how comfortable the cabin was! We loved the huge dining room table, and enjoyed a peaceful afternoon taking in the view from the deck outside!

66 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall very nice and clean, only a few items to list - the hot tubs could use new covers because they are waterlogged and extremely heavy for two people to lift off, the upstairs master bath we kept smelling urine around the toilet actually smells like it is in soaked in the floor grout. The kitchen sink faucet need's repair it is very positional to shut off. Would definitely visit again.

67 of 514 Guest Review

Guest Rating: 10
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

68 of 514 Guest Review

Guest Rating: 8.8
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We really enjoyed our stay at this cabin. There were just a couple things we would have wished to be a bit different. All the games were broken or missing pieces during our stay. When we arrived at the cabin they had the heat set to 80 degrees it was miserable for the first several hours until we could get it back to a comfortable temperature. The thermostat also had been preset to go back to 75 throughout the day which was frustrating. The hot tub was nice but several of the jets were broken or not working properly. Overall the location was good for us and the view was very nice. It was a nice mini vacation for a couple to get away and relax.

69 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

70 of 514 Guest Review

Guest Rating: 8.9
Stayed on 01/12/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
When we arrived to the cabin after checking in at the main office, we noticed our passcode didn’t work. We called the main office and they said it was an “urgent need” and that someone would be out quickly. An hour and a half later, someone finally showed up to just let us in. It didn’t really seem as “urgent” as they made it out to be. BUT, when the serviceman got there, he was extremely nice. And honestly, after this issue, the rest of the stay was great. The cabin was cozy and nice. I would just say, don’t expect IMMEDIATE service when something goes wrong with the cabin.

Besides all of that. The staff were nice, the place was clean, area was great. Just be prepared to wait if something goes wrong.

71 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/17/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

72 of 514 Guest Review

Guest Rating: 8.5
Stayed on 01/17/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 6
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Check toilet seats. Were really loose. Great stay other than that.

73 of 514 Guest Review

Guest Rating: 8.1
Stayed on 01/17/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 7
Check Out: 8
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin location was wonderful. Love how it sat back in the mountains. The seclusion was wonderful even though there was a cabin in front. We felt like no one was around. The only negatives are the TV is way to high. You literally have to look up at the ceiling to see it. The other is the water smell. Our hair and toothbrush smelled like to all day. Overall it was a wonderful weekend though.

74 of 514 Guest Review

Guest Rating: 8.7
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was great, kitchen was very small. The only thing we did not like was the location..and the driveway up. But I will use Cabins USA every time we visit!!

75 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a couples weekend retreat and the entire cabin was big enough for all of us. The check in process was so easy. The only thing was that we had an issue trying to find the cabin. We had to call several times and I think that the WIFI password should be posted in the cabin instead of us calling for the password. Other than that it was Great !!

76 of 514 Guest Review

Guest Rating: 8.1
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 7
Check Out: 7
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay. Everything was nice. The only negative was that there were roaches and I never received confirmation of checkout.

77 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
great

78 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was pretty good. Rugs and carpet needed update and cleaning bad

79 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Best Cabin I have ever been so far. The place, the location.. cant get any better
My only comment is there could have been shampoos,body wash etc.. But otherwise, its absolutely amazing

80 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time in this cabin. It was small, yet perfect for the two of us. He and I will definitely book with Cabinusa again.

81 of 514 Guest Review

Guest Rating: 9.0
Stayed on 01/10/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 7
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a beautiful cabin, that has a great view! It felt like home when we walked in. Loved every second we spent there, from the hot tub to the pool this was a great experience definitely coming back again

82 of 514 Guest Review

Guest Rating: 9.3
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great place to stay, close to pigeon forge and friendly staff! Good folks to do business with!

83 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
A beautiful cabin, very clean, nice appliances, and amenities. The only negative thing I can say is that the charcoal grill bottom was rusted out. A grate was placed in it but ashes, etc could still fall though. Also there was no WiFi, I didn’t think to ask when checking in I just naturally assumed all places had wifi now a days , so that was my fault for assuming. But all in all great cabin !!

84 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A wonderful cabin. Such a quiet neighborhood. Really enjoyed our stay so peaceful.

85 of 514 Guest Review

Guest Rating: 8.3
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
It was a little smaller than I expected but cozy nonetheless.
I really wish there was a privacy wall around the hot tub and a washer/dryer.
It was a nice weekend get away.

86 of 514 Guest Review

Guest Rating: 8.4
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 6
Comfort: 9
Check Out: 10
Amenities: 4
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8

87 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

88 of 514 Guest Review

Guest Rating: 9.6
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always enjoy this cabin. Quick path to the main parkway. Very peaceful

89 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we first pulled up I thought, What have we got our self into? It was rustic so on the outside, But when we opened the door it smelled so clean and was so beautiful inside and being on the water was perfect !!! This is probably my most favorite cabin that we have stayed in, Our family goes every year on this long week-end, We will try to rent this one again, I would definitely highly recommend this cabin !!!!

90 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! Will definitely return.

91 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay. Plenty of room for everyone. The house was very upscale. The only problem that I would like to see corrected is the lighting in the living room. At night it is very dark in the living room on the main floor. Try putting some floor lamps or make sure the lights are bright enough on the 2 ceiling fans. Just need to make that living space more brighter. Overall, I would book this cabin again.

92 of 514 Guest Review

Guest Rating: 9.4
Stayed on 01/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My wife and I rented this place to get away for a long weekend with our two boys. At first sight, we were a little disappointed that it was in a "neighborhood," but after going in and looking around you quickly feel like you're secluded in the mountains. The other cabins are almost not visible when you're on the back deck, which was really nice. Despite only having two bedrooms, this place is really very spacious -- we've rented three BR cabins in the past that had less space than this one. My only (minor) complaint was that the arcade game wasn't working (screen appeared sideways which made it hard to play) -- this was only a very minor issue because we had two boys that are 5 and 7 and were excited about it but couldn't play it. Highly recommend this place -- we will certainly rent again.

93 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed your cabin.

94 of 514 Guest Review

Guest Rating: 9.4
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was nice. It’s appliances need some upkeep though. For example, the kitchen faucets were installed backwards, the oven was wobbling, the TV in the main room was dated and showed signs of it. The hot tube was dirty and needed a service call. Other then that, it was a good weekend and enjoyed our stay.

95 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There were a few things that need to be looked at by maintenance. The dish washer is not connected to the inner frame and comes out when the racks are pulled out to load. The stove makes a load humming noise after it is used. The noise continues for a few hours. The toilet paper holder in the restroom off of the master bathroom in the main floor is broken (it was broken last year too).

96 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/17/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10

97 of 514 Guest Review

Guest Rating: 8.0
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The cabin was adequate for our group's needs but could have used some deeper cleaning. The carpeted stairs up to the 3rd floor needed vaccuuming and the kitchen was dingy. The dryer was sitting sideways and there was a leak coming from the upstairs bathroom and landing on top of the fridge so we couldn't use that shower. I called and reported the leak but did not hear back. The shower in the basement was "bouncy" and felt unstable. The basement got very cold. The road going up to the cabin was sketchy at best; if there was snow, ice, or heavy rain, you would not be able to get to the cabin.
Overall, it was fine, but needed some updating and work.

98 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Sugar Bear View was everything we hoped it would be!! Absolutely beautiful and the location was perfect to go to Pigeon Forge and Gatlinburg! We will definitely rent again and would recommend!

99 of 514 Guest Review

Guest Rating: 7.7
Stayed on 01/18/2020
Ratings:
Booking: 8
Staff: 5
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall the experience was nice. Cabin was cozy and clean. Bathroom downstairs had a strong urine odor.
The check in/out process was easy and convenient.
The staff member at check in was not very welcoming. Was not rude but gave the impression that she did not want to be there.
We will still consider rebooking with Cabins USA.

100 of 514 Guest Review

Guest Rating: 10
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint I have about our visit is the cabin only had two rolls of toilet paper and one trash bag. Only one roll in each bathroom and one trash bag in the kitchen. When we went to stay 4 nights and 5 days we didn't want to leave the cabin. We brought food, drinks and snacks to get us through the visit. I called the main office and asked if we could have a couple more rolls, but they said they only provide two rolls that we will have to go buy any extra. Which this didn't do any harm to our trip, we just wasn't aware. We just didn't want to leave until the check out date. We really enjoyed our stay and plan to stay again in the future. Thank you for the stay.

101 of 514 Guest Review

Guest Rating: 8.5
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
Great stay other than doors did not lock/ unlock the best and floor was dirty in places.

102 of 514 Guest Review

Guest Rating: 10
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time. Loved the cabin. Only issue was we couldn’t get the fireplace to work.

103 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

104 of 514 Guest Review

Guest Rating: 8.6
Stayed on 01/16/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
1. The view is awesome! I would stay there again.

2. The cabin overall was great. However, had to call maintenance when we arrived due to lights not working in one of the bedrooms. Turned out that water in the outside light fixture caused the circuit breaker to trip. Additionally, one of the bedroom lamps didn't work. Also, there were several burned out light bulbs. All of these things should have been addressed prior to our arrival. The floors could have been cleaned more thoroughly. 2 coffee makers were nice, but a blender would have been appreciated.

3. Christmas decorations was in one of the bedroom closets making it impossible to hang clothes. those decorations should have been moved somewhere that wouldn't inconvenience guests.

4. Lastly, the one mile long one lane driveway to the cabin is a problem any time there are 2 vehicles going in opposite directions. Unbelievable! Great for a challenging walk. Terrible for vehicle traffic.

105 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful home - LOVED THE VIEWS! Hot tub was in a weird location - would have used it more if it were on the deck outside of the living room where it was covered. Needed more towels since there was a hot tub but we washed them and it all worked out! You can tell that it's not been used much - most homes we rent for the week have extras (salt, pepper, oil for cooking, coffee, etc. would have been nice for them to allow guest to leave items that were not used (example: we had sugar and tea left over and we left it) but I'm thinking the cleaning crew trash these items. I would prefer to rent a place that If I needed ketchup packets I would find them in a designated space to use as needed since you don't want to pack the kitchen when you travel to another home. More blankets would have been nice too. Pool table holders are needed, but the beds, pillows, bathrooms, all were great and the views from all windows will have us coming back. Just next time I will pack more everyday items (trash bags, etc) when we come back. And it was weird on the way there and on the way back we had to sit in one lane traffic for road work and nothing was going on! kind of a pain when you sit in traffic excited to get to grocery store and house for your trip to stop. Make sure you have plenty of gas! Nothing but wonderful things to say about this community and house! it's a beauty!

106 of 514 Guest Review

Guest Rating: 10
Stayed on 01/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Other than the hot water heater not being large enough for the cabin (took 4 tries to fill the Jacuzzi) the cabin is great. Love the location being right on the river. The cabin was very clean.

107 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was good, felt at home and very comfortable we had everything we need plus some. A few bugs was spotted the first day but overall the home was outstanding. The only problem we had was that they took a very long time to unlock the doors when we got locked out of our cabin. But overall it was fun!!!

108 of 514 Guest Review

Guest Rating: 7.9
Stayed on 01/17/2020
Ratings:
Booking: 7
Staff: 7
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Although the hot tub heater was not working and the water was ice cold and the Fireplace was also inoperable. Over all the experience was very pleasant and enjoyable. I will recommend cabins USA to my family and friends as well as rent again myself at a later date. Thank you.

109 of 514 Guest Review

Guest Rating: 8.7
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
House was nice but needed some updating, wall power was peeling off, knobs not secured, mattress was old, and also the kitchen needed a little bit of updating. Overall was a great trip! Would book with cabins USA again!

110 of 514 Guest Review

Guest Rating: 10
Stayed on 01/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
MY ONLY COMPLAINT IS THE GATE LOOKED BROKEN, NOT WORKING WE STILL ENTERED OUR CODE TO OPEN BUT IT NEVER MOVED, THE GATE WAS PERMANENTLY OPEN. NOT REALLY A SECURED CLOSED AREA OF SAFETY CONCERN. PLEASE LOOK INTO THIS AND GET IT FIXED. OTHER THAN THAT THE CABIN WAS GREAT MY KIDS ENJOYED THE GAME ROOM AND THE HOT TUB. AND THEY GOT TO SEE SNOW 1ST TIME EVER FOR THEM FOR THE 2 NIGHTS WE STAYED THERE WAS GREAT! HOME AWAY FROM HOME. VERY COZY!

111 of 514 Guest Review

Guest Rating: 10
Stayed on 01/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in Snuggled Inn several times over the years. The cabin location and the "Express" check-in/check-out process with Cabins USA are two of the main factors that keep us coming back. On this trip the cabin was extremely clean, the kitchen is well supplied, all lights work, the hvac was perfect, the TV's worked fine, the beds were comfortable, the wifi worked great, the Pool Table is a nice touch. Plus being a Pet Friendly cabin allows us to bring our Boston Terriers with us on trips. Really have no complaints, what so ever, about Snuggled Inn and/or Cabins USA. Looking forward to returning to Snuggled Inn again in the near future ......

112 of 514 Guest Review

Guest Rating: 9.6
Stayed on 01/20/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

113 of 514 Guest Review

Guest Rating: 8.4
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 3
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

114 of 514 Guest Review

Guest Rating: 8.7
Stayed on 01/18/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 6
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

115 of 514 Guest Review

Guest Rating: 9.0
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Not a whole lot of complaints. The place was a little outdated. If you plan on staying in the furniture is not very comfortable and the fireplace is not real and did not provide a lot of heat, if any. The pictures are a little misleading if you are looking for secluded space because the view is a close by neighbor any way you look.
All that out of the way, the overall experience was great. That had all the appliances and cook wear you would need for staying in. The location was right in the middle of anything you can think of doing. Plenty of places to eat. Easiest check in and check out process I have ever experienced. We went as a family of 5 and had plenty of space in the cabin. We would recommend and use the place again.

116 of 514 Guest Review

Guest Rating: 8.5
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 4
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The location of this cabin was great, backroads drop you right into wherever you want to be. My biggest issue was the bed is like sleeping on bricks, I was in the military and this is still most uncomfortable bed iv ever slept in, tried the couch and it was super hard also. By day two my back hurt so bad it hindered what I could do when we went into town. Their was no TV remote in master bedroom, satellite remote worked but not TV. The jets in the hot tub barely worked, you cannot deadbolt the back door and when it rained hard we needed 4 wheel drive to get out of the driveway. Their was also a tree down in the driveway where instead of clearing it they cut about an 8 foot section so my truck did not have much room to get through, made it difficult when you had to get a running start up the hill. Also a few trees down around property that could be cleared out, just made the first impression kind of trashy. The Iron was also broke so we had to get wrinkles out of clothes in the dryer. Other than that this cabin was a cute cabin, the location again was great and it was well kept as far as cleanliness, just needs a few amenities upgraded and some TLC from a good maintenance man.

117 of 514 Guest Review

Guest Rating: 10
Stayed on 01/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love it so much!!!!

118 of 514 Guest Review

Guest Rating: 8.1
Stayed on 01/10/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 8
Check In: 0
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful cabin with beautiful views only complaint was the stink bugs & hot tub filter was filthy.

119 of 514 Guest Review

Guest Rating: 8.9
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
For the most part, we loved Smokey Mountain Lodge. It was a great location and we had plenty of room.
There were a few concerns. One of the Jacuzzis upstairs leaked, the dishwasher top rack was broken, several of the tv's would not play cable and the basement was extremely cold. When we finally found a way to heat it, it threw a breaker.
Upon arriving, we had a smoke alarm that was beeping, but we called maintenance and they promptly came and changed it.
I know all of these things have to brought to your attention for you to be able to address them.
We really enjoyed our time and check-in, checkout, and all correspondence was very easy.

120 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

121 of 514 Guest Review

Guest Rating: 10
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

122 of 514 Guest Review

Guest Rating: 10
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the perfect cabin for a group of couples getaway. The rooms were perfect for each set of couples and each room having a full bathroom was very convenient. We had so much fun. The entire cabin was clean, the kitchen is stocked with any cookware you need, the game room was a big plus for the guys and lastly the view was beautiful. Highly recommend Lodge Mahal and Cabins USA!

123 of 514 Guest Review

Guest Rating: 10
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

124 of 514 Guest Review

Guest Rating: 9.4
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
First of all, the booking and check in process was a breeze. The offices are in a decent location on the way to Gatlinburg. The access code was simple to use and the cabin was decently cleaned when we arrived. It was very close to a grocery store with a Red Box to rent movies. We loved the hot tub and the game room amenities. And the space definitely had enough room to sleep 7 comfortably (with the couch bed).
However, there were a couple of issues. DO NOT TAKE LAUREL RD no matter what the GPS says. Use only the written directions given to you at the offices. We did use the written directions, but accidentally passed the cabin (no sign saying Hemlock Hideaway) and had to turn around. Just past the cabin, the paved road ends to a gravel road, but this leaves about a foot drop off between the two. It was dark and difficult to see, but thank God we were in a Jeep, or there would be no way we could have turned around and made it back over the steep bump. Next, the furniture was a little worn. This is typically expected in rentals, but I did have to vacuum out the pull out couch bed and change the sheets. The oven door and the dishwasher were a little worse for wear, almost falling off completely. Just be careful using those. And lastly, the air hockey table we were excited to use was missing the puck. We were innovative and used a salsa jar lid and made it work ;) Just one last thing, ubers or lyfts are difficult to get in this location. Even more difficult with the janky road. Just a heads up if your group is planning on using ride share to get down to the strip.
Overall, it was a nice, affordable stay for the weekend. My group and I were able to overlook the small inconveniences and still had a great time!

125 of 514 Guest Review

Guest Rating: 10
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

126 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing experience and loved our cozy cabin, Bare Tubbin! We have no complaints however we were not able to get the WiFi to work with the username and password provided. The cabin was very clean and in a great location! We will certainly go again!

127 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We stayed this past weekend. We loved the property. We had an issue with a light not working in one of the upstairs bathrooms but we called and maintenance was sent out to fix it. The only other issue was housekeeping left items from previous people staying in the drawers and dirty towels in one of the bathrooms. Other than that we loved the property. The road up was interesting but not a problem at all. Just go slow and remember the cabin is at the top of a mountain so it’s a little bit lip biter but definitely doable.

128 of 514 Guest Review

Guest Rating: 10
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A fieldstone lodge was so far one of our favorites! The location, the view, the cleanliness.... everything was perfect. We will definitely be back. Everyone was so courteous and such a pleasure to talk with on the phone. They made certain everything was taken care of and we would highly recommend to anyone! Thanks for opening your home and allowing us to make wonderful memories! Until next time. ...

129 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For that many people the hot tub should be bigger. We had tons of silverware except for Forks we might have had five of them. I'm just saying it was annoying the keep washing Forex every time we need it one. For that was very minor overall it was great

130 of 514 Guest Review

Guest Rating: 9.2
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

131 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

132 of 514 Guest Review

Guest Rating: 10
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Stayed here for my birthday. The staff was great from booking to checkout. The cabin was beautiful and clean. I will be going back next year with the grandkids. I highly recommend Cabins Usa

133 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

134 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

135 of 514 Guest Review

Guest Rating: 9.7
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Hugs II is an awesome cabin that we highly recommend. This cabin is our choice every time my Wife and I have cabin fever. We gave the cleanliness a 7 because the comforter on the bed smell like cigarette smoke and body odor. We didn't call it in to the office because we normally rewash linens wherever we lodge anyways. This small issue does not affect our thoughts about the cabin nor Cabins USA.

136 of 514 Guest Review

Guest Rating: 8.6
Stayed on 01/24/2020
Ratings:
Booking: 4
Staff: 5
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

137 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/24/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We loved this cabin! It had everything our family needed to get away and just relax! We will definitely consider revisiting this property again!

138 of 514 Guest Review

Guest Rating: 10
Stayed on 01/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in multiple cabins and this was by far the best one ever! The interior of the cabin was spacious and beautifully decorated! The kitchen had every possible thing need to cook gourmet meals! The hot tub was huge! The bathrooms were exceptionally large! Best of all the breathtaking views! We will be back!

139 of 514 Guest Review

Guest Rating: 9.3
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay a A Beary Happy Place. Everything about the cabin was wonderful. We have zero complaints. We will stay at this cabin again.

140 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

141 of 514 Guest Review

Guest Rating: 8.8
Stayed on 01/16/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We did not originally book this cabin but ended up here after our other location was taken off the rental market. We had considered Great Aspirations other times but it always seemed to be booked.

All in all we had a wonderful stay. Our biggest issues were some maintenance problems that should have been taken care of before we arrived. Thankfully, contacting the maintenance department resolved those very quickly. Our other issue was the size of the kitchen verses the size of the house. For a cabin that sleeps 20+ (very comfortably), the kitchen is tiny with basically no counter space. If you are going to eat out most of the time, this is not an issue but we were looking to spend our time "cooking in" so it was a problem for us.

142 of 514 Guest Review

Guest Rating: 8.8
Stayed on 01/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the cabin! It was extremely clean, the kitchen had everything we need. Two complaints... WiFi password didn’t work. I never called because I just used my phone as a hotspot. The hot tub is in a weird location, you would have a lot more privacy if it was behind the cabin. Also there is a very steep incline getting up to the cabin nothing they can do about the incline but it definitely took some getting use to. We loved being there, and if we ever come back to the smokies I will definitely book through cabinsUsa.com

143 of 514 Guest Review

Guest Rating: 10
Stayed on 01/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

144 of 514 Guest Review

Guest Rating: 10
Stayed on 01/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It’s was very nice would love to stay there again

145 of 514 Guest Review

Guest Rating: 10
Stayed on 01/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very neat enjoyed the stay

146 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely amazing, so beautiful and the amenities are perfect. We had my daughters 16th birthday there with a few friends and it couldn't have been more fun! The pool was a perfect temperature. The hot tub wasn't the cleanest I've seen but wasn't disgusting. We still used it lol
The only suggestions I have are that they need a booklet on how to work all TVs, couldn't get downstairs bedroom tv to work, have codes for pool in there because we had to call company to get that, and the outside fireplace didn't work and the one in the living room needs to be looked at. The door knob to go out on deck from living room is broken, you will get locked out if they don't fix. Happened to us a couple times. Also only 2 rolls of toilet paper even though there was 3 bathrooms and no paper towels were left which was listed to be there. Also could use a couple more blankets because the blanket provided is to small for bed. Dispite these minor things we loved this cabin and would definitely go back!!!

147 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We truly loved our stay at Amazing Grace. The only things that I would change is 1) heavier bedding as it is cold in the mountains, 2) bigger slats or full boards on the bunk beds as there were deep holes between slats, and 3)salt and pepper and coffee filters. We would definitely stay again. The hot tub and swimming pool were great for all of us. The theater room was great after we had to hook up the sound. The pool table does need a new felt top.

148 of 514 Guest Review

Guest Rating: 8.7
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 6
Guest Comments:
Cabin was very clean! The location was perfect! Very close to the parkway in Pigeon Forge. Beware of you're there when it snows; the road to the cabin was tight and a little steep at times. We had a few maintenance issues, but nothing that would ruin our stay. The kitchen was very well stocked with pots, pans, and silverware. Parking was not as spacious as we would've liked but we made due with 3 vehicles. Overall we were pleased with the cabin.

149 of 514 Guest Review

Guest Rating: 8.0
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Cabin was good. Very nicely decorated. Spa tub was broken and that was a bummer. Kitchen was missing things such as frying pan, tea pitcher. Hot tub was pretty gross. I do expect cabin to be a little cleaner for the cleaning charge that I paid. Staff was very helpful and friendly.

150 of 514 Guest Review

Guest Rating: 9.3
Stayed on 01/30/2020
Ratings:
Booking: 6
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

151 of 514 Guest Review

Guest Rating: 10
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

152 of 514 Guest Review

Guest Rating: 9.5
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We went down with a group of 10. Our stay was wonderful. The road to get to the cabin was very sketchy, but not terrible. The game house that was connected was amazing and two hot tubs was an added bonus! The WiFi never worked for us. It will allow you to connect to it, but no functions worked once connected. There were a few games in the cabin that didn’t work, and the dryer didn’t work either. Overall it was a great stay and we will be back next year!

153 of 514 Guest Review

Guest Rating: 10
Stayed on 02/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was awesome and spacious! Great location and plenty of parking! I would stay here again!

154 of 514 Guest Review

Guest Rating: 9.8
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
More comfortable couches and maybe a recliner.
Maybe another dresser in the bedroom or place to put luggage on.
An elongated commode its out of date!!

155 of 514 Guest Review

Guest Rating: 9.9
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Majestic Splash was a beautiful cabin! I’ll definitely be staying again and booking with cabins usa!

156 of 514 Guest Review

Guest Rating: 9.4
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had the time of our lives at this beautiful cabin. It’s location and accessibility was great for getting out and about. The representatives were very cordial and helpful. The other four couples that joined me and my wife were very impressed with the layout and furnishings of the cabin. We are very interested in revisiting this particular cabin again, in the very near future. From start to finish, checking in to checking out, the process was enjoyable and smooth. Thanks for everything CabinsUsa, God Bless!!!

157 of 514 Guest Review

Guest Rating: 10
Stayed on 02/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

158 of 514 Guest Review

Guest Rating: 9.1
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautifully decorated more than I expected We were more than pleased with this cabin . When we return next time I will come when this cabin is available and stay a few days longer . Kudos to the owner and housekeeping staff on this beautiful cabin .

159 of 514 Guest Review

Guest Rating: 8.9
Stayed on 01/31/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 5
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was absolutely amazing! We stayed in this cabin several years ago and came back as repeat guests. I had forgotten how challenging the road to the cabin and the driveway to the cabin can be. Backing down the driveway to the cabin is the way to go. We loved our stay and will be back.

160 of 514 Guest Review

Guest Rating: 10
Stayed on 01/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our time in the cabin! Has basic kitchen equipment which was ok for just two of us, but no big pots and no 9x13 dishes for baking. Bring your own can opener, too. Cabin is very comfy, appliances work well, and the hot tub is great and pretty private considering that there are other cabins close by. There isn't much place for kids to play outside, but there's a nice park a few minutes drive away.

161 of 514 Guest Review

Guest Rating: 10
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice stay, perfect location. Will definitely be back

162 of 514 Guest Review

Guest Rating: 8.6
Stayed on 01/31/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Needs to upgrade the WiFi, make it to where you can watch more than 2 tv’s at once, need a bigger tv in the main room, pool table needs refelted and the bar stools need replacing or fixed. Other than that it was a very nice cabin.

163 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/02/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

164 of 514 Guest Review

Guest Rating: 9.2
Stayed on 02/06/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

165 of 514 Guest Review

Guest Rating: 10
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice

166 of 514 Guest Review

Guest Rating: 8.1
Stayed on 02/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Pictures of property and cabin need to be updated. Living room furniture very uncomfortable. Location is very close to parkway which was very convenient. We were there eight days and during that time we started off with weather in the 70s then changed to rain and flooding then snow, we never had any problems at the location. We come to the mountains every year at this time and this was our first time renting from Cabins USA. The staff made everything easy from checkin to checkout.

167 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

168 of 514 Guest Review

Guest Rating: 10
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The breaker kept going out on the main floor they have the heater and tv's running together. Ice makers only gave a few pieces of ice daily. The maintenance guy that came wasn't friendly at all. But overall the cabin was awesome.

169 of 514 Guest Review

Guest Rating: 9.9
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful rental for large family or group. We selected the cabin for our church women's retreat and it was ideal space to gather everyone, and also breakout into groups. Congregate areas were very comfortable and we particularly loved the dining room table which allowed us to seat everyone (14 total) all together for meals. We cooked all of our meals for the weekend at the cabin and I can say that for those who plan to cook, the kitchen is very well stocked with plenty of tableware and cookware. The only thing we found lacking was there was no cutting board.
While there were no children on this trip, I'm sure the game room would be a huge hit with any family with kids: full size pool table, and air hockey, as well as several video games and even an auto racing game...lots of fun even for some old women! All around a great experience.

170 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint that we have is the living room furniture was very uncomfortable. The cushions slide out of the seats. Other than that everything was great. We enjoyed our stay.

171 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at Bearway to heaven.
The cabin was very nice and had everything you needed home away from home.
Will book again and recommend to others.
Cabins USA is the best to rent from by far.

172 of 514 Guest Review

Guest Rating: 8.8
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall the cabin was beautiful. The only complaint we had was the bed sagged in the center. You might think of adding slats to the bed to hold the mattress up better and the arcade machine did not work properly. The roller to play only rolled one way.

173 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
great people to deal with thanks

174 of 514 Guest Review

Guest Rating: 10
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

175 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a awesome time very nice cabin would recommend this cabin to any couple thats stay in the mountains. Very quiet just a great place to relax..

176 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful and very beautiful, if there was any complaint was the volume of the main tv. Even at 100 you could hardly hear it, a simple sound bar would fix this. The kitchen was well stocked for cooking bathroom clean. All in all it was a wonderful stay.

177 of 514 Guest Review

Guest Rating: 9.4
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing. It was very clean and had everything we needed. My boyfriend proposed in the hot tub, the first night we were there.. The whole weekend was incredible. The only problem we had was when we checked in the lady didn’t say much of anything. We checked in around 1 pm and went to our cabin. She failed to mention that we couldn’t get inside until 4pm. We tried calling the office 3 times and couldn’t get ahold of anyone. Finally about 20 mins later I got a call back explaining that we had to wait til 4 to go inside. Aside from that I give it 100% satisfaction overall...

178 of 514 Guest Review

Guest Rating: 7.5
Stayed on 02/07/2020
Ratings:
Booking: 9
Staff: 5
Cleanliness: 7
Check In: 4
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 6
Would Recommend Property: 9
Guest Comments:
My bf & I enjoyed our two day stay. Nice hot tub, jaccuzi, game room....cabin was clean but could have been cleaner. With it being Feb. , Xmas tree & garland half hanging on stairway cud have been taken down. There is limited view of mountains even with there being no leaves on trees. Not real close to anything but a short drive. My only complaint was the girl at cabins usa when we checked in. She was fast to get us to sign papers & pay fees without explaining any of it or what we were signing & when I asked her about something she quickly answered with short answer & attitude. She was not very welcoming.

179 of 514 Guest Review

Guest Rating: 10
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin. Suitable to our needs. Will definitely be back. Thank you

180 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were only given 2 garbage bags, so we ended up having to use grocery bags. Also the drive way is a little hard to get out of. But over all it was excellent

181 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

182 of 514 Guest Review

Guest Rating: 9.3
Stayed on 02/07/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Took my wife on a weekend getaway. Amazing property and beautiful cabin. Woke up to it snowing saturday morning, The view from the bed was just amazing. All staff very friendly and helpful. We will be renting this cabin again!

183 of 514 Guest Review

Guest Rating: 8.5
Stayed on 02/06/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 10
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
BBQ was dirty and had no gas! Very un ovino eve when it’s snowing!
Also remote batteries were dead! The place was fenomenal! We loved it!

184 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

185 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Breathtaker was literally Breathtaking! From the moment we checked in to the moment we checked out was smooth and we had no issues. Driving up the mountain was a bit scary but not that bad, once you reach the top seeing the view is well worth it. We had 4 other couples join us and each one of them were stunned about how beautiful the view was. The cabin was beautiful, spacious and well prepared with everything we needed for an awesome weekend. We were already planning our couples retreat at the same cabin for next year before the weekend was over. No one wanted to leave! We did get snow on the 2nd day which made it even more spectacular and still
wasn't an issue getting down the mountain. The only issue we had was one of the bedrooms upstairs did not have power but once we called maintenance they walked us through where to find the power box to check if one of the switches tripped, which it did. Issue resolved! The only other complaint I can think of was the bed on the main level wasn't that comfortable, but it wasn't a spoiler at all. Thanks Cabins USA! We will definitely be back.

186 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had trees laying in the driveway last year, and again this year. The towel rack was broke in our bathroom, and the other bathrooms didn't even have one...

187 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very comfortable and has plenty of room for the family. It snowed while we were there and it was just beautiful.

188 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
River Paradise was a great cabin. We originally had booked another one in the same area but due to the flooding it was under repair. The staff quickly found another cabin that was even better in River Paradise. The place is wonderful and we really enjoyed it. Only downside is that the internet was very slow.

189 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

190 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

191 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

192 of 514 Guest Review

Guest Rating: 8.9
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Overall, a good cabin for our stay, but it really needs some maintenance. Both the shower and sink in one bathroom barely drained, the shower curtain rod was broken, and there was a sizable gap in the bedroom wall that was letting a cold draft come through. The main tv in the living room had a dark spot through the middle of it, making it difficult to watch. The parking was also pretty congested, as this cabin shared a driveway with another 4 bedroom cabin which always left someone blocked in when everyone was in for the night. For the positives, it is close to the parkway and has plenty of room inside. The WiFi worked great, and the kitchen was well stocked to allow us to cook.

193 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was my bday on the 6th of feb. And the cabin and view was beautiful.

194 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/08/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

195 of 514 Guest Review

Guest Rating: 9.3
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
This cabin is beautiful, totally remodeled with so many extra features and upgrades. Every time you look around you see another thoughtful and creative wooden structure or ornamental piece. It is located near the top of a mountain range with a direct backyard/balcony view to a vibrant raging river. Nature is all around you- the river, trees, rocks and land all make you feel totally immersed in nature. This cabin is huge with 3 floors of bedrooms and baths (most bedrooms have their own bathroom) and each have upgraded showers/shower heads. The beds, linens and towels all seemed new and in great condition with lots of extras like- HUGE TVs in almost every room; garbage compactor; expansive kitchen with all amenities/dishes/cookware; huge stainless steel double door refrigerator and freezer; full size washer/dryer; gas fireplaces all over the cabin; nice large hot tub on outside balcony overlooking the river; 3 floors of balconies to view nature/river from almost anywhere in the cabin. While it is not cheap, if you want a fantastic time with a true mountain riverside experience, with all the extras, this is a great cabin.

Only negative was a few technology issues related to the main TV, Karaoke machine and one of the arcade games. While only a minor aggravation, it took multiple calls/days and could have been resolved quicker. This cabin is huge with lots of space, beautifully furnished and a real delight for our multiple family groups for almost a week. We highly recommend.

196 of 514 Guest Review

Guest Rating: 8.2
Stayed on 02/08/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 3
Check In: 7
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
The cabin itself was beautiful. The sheets looked dirty (like they weren’t changed from the previous guests) and we had to wash before sleeping on them. Cigarette butts in outside containers were left there from last guests. Whoever cleaned the cabin doesn’t seem to know what they’re doing and didn’t take pride in their work.

197 of 514 Guest Review

Guest Rating: 8.1
Stayed on 02/07/2020
Ratings:
Booking: 5
Staff: 8
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 9
Check Out: 8
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Was a perfect getaway for a couple...had no issues except for the washer having water on the floor, but no real complaints, cabin and view were spectacular!!!

198 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The drive way was super sketchy the 1st time pulling up but honesty after the first time it was simple snow or rain my minivan always made it up

199 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

200 of 514 Guest Review

Guest Rating: 10
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
With the exception of the race car game, this is an amazing cabin and my family and I really enjoyed it. I will use it again in the future as well as recommend this company.
Company Response:
Hi Cassandra, thank you for your feedback! We wanted to let you know that the Race Car Game has now been repaired with a new monitor. Thank you for choosing Cabins USA! We hope to see you again soon!

201 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed the cabin for the most part. It was clean, quiet, and cozy but my only complaint is we were unable to watch movies on the dvd that was included in the cabin. We tried reconnecting the cables but it never worked. I was also disappointed that we were unable to connect our Firestick to the television.

202 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I gave a 7 for cleaning because there were bug bugs in tubs and lots of dust in the shower on the back of the doors but I loved the cabin and will come again

203 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great just need bigger TVs in bedrooms. Enjoyed my stay

204 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

205 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

206 of 514 Guest Review

Guest Rating: 8.4
Stayed on 02/13/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
It was really nice overall

207 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was amazing. It was very clean and had everything that you would need while there. Very peaceful and relaxing. We loved it and didn’t want to leave. Will definitely book again and stay. Extremely pleased with the whole experience. Thank you!

208 of 514 Guest Review

Guest Rating: 9.4
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Everything thing was nice it when arriving to our cabin there was no wash machine,face towels and couldn’t get the Pliot to come on call customer service waited 6 hours before someone came had to call back 2 times then on top that couldn’t get no one the phone had to leave several messages.

209 of 514 Guest Review

Guest Rating: 10
Stayed on 02/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was amazing!!

210 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

211 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The reason I gave amenities a 7 is because the sauna in the room didn't work. 😞 And the smell of the hot tub, however not sure that the company can really do much about the hot tub smell.
I gave the property a 7 due to the parking and getting in and out of driveway. It is a steep hill with steep walking into the cabin. This is not mentioned on the cabin description online. Gave the value a 7 since the sauna does not work.
Check in and check out was a breeze no problems at all. Staff is very friendly. Would definitely recommend the company just a different cabin if you struggle with inclines. The cabin was clean and bed was comfortable.

212 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was very clean and amenities were wonderful. Location was close to parkway but far enough to have the mountain views. Check in was partially a mess. The party that booked the cabin wasn't with us at check in, but we put our name as the main guest when making the payment. So we paid the remaining balance on arrival, was given a temporary door code until the person that made the deposit came by to sign the receipt. So she had to make a special trip just to sign one piece of paper. Other than that the stay was great!

213 of 514 Guest Review

Guest Rating: 9.2
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall my stay was great, our fireplace did not work and the heat took two days to warm the house.. there were broken pool sticks and blinds in the game room also.. some things need to be fixed but the cabin was decent

214 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin! Bottom floor served as additional refrigeration space. Amazing stay.

215 of 514 Guest Review

Guest Rating: 9.9
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really liked the cabin. Everyone was easy to work with.

Thanks,

Randall

216 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at the Copper Ridge Lodge with high expectations, and we were not disappointed. The only problem we saw was the puddle of water on the floor in the lower level of the Cabin . It was taken care of quickly. It was lacking minor things like a can opener and the blinds either need to be replaced or fixed. Overall the cabin was spectacular with wonderful views.

217 of 514 Guest Review

Guest Rating: 10
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

218 of 514 Guest Review

Guest Rating: 10
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed everything was nice & clean.

219 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

220 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved our stay at Running Creek and will be doing a family vacation hopefully booking Running Creek every year same time close to Valentine’s Day, but we will book for longer stay.

221 of 514 Guest Review

Guest Rating: 8.7
Stayed on 02/13/2020
Ratings:
Booking: 9
Staff: 5
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our 5 couples retreat. It was great to have a restroom for every room. We really enjoyed our stay at Arrowhead.

222 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The only bad thing was there was a big glass door mirror on the front porch that was very dangerous for our guests.
Company Response:
Hi Aiesha, Thank you for helping us with this feedback. The glass door has been removed so this will not be an issue in the future; We apologize for the inconvenience. Thank you for choosing Cabins USA! We hope to see you again soon!

223 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/14/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
At night we passed it first coming in. But very nice location/secluded enough/no big scary hill. Additional parking near lower floor. We had a great time can’t wait to come back.

224 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin. I took my girlfriend to Gatlinburg to the cabins and lucked up and found this very nice stay. The thing i liked about it was that it was so secluded. Only 4 or cabuns were around but they were a lil distance off so you had your privacy. I wanted so bad to see bears or mountain lions but i guess they are in hibernation. The only thing i really hated was the upstairs shower was small and the hot water didnt work in upstairs showers. Could have been probably an easy fix if i called maintenance. Oh yeah we couldnt get the cable to work when we got there so i calles for maintenance and they were there in a jiffy. Came so fast as if they were right down the street, so that was good. Cabin was very nice and appreciate the stay..

225 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

226 of 514 Guest Review

Guest Rating: 8.2
Stayed on 02/14/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 6
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Very clean, great location! Only 1 rag in bathroom, no WI-FI code given at check-in, the motor from the pool runs all day and night (which makes it hard to sleep in the downstairs bedroom), and please get soap holders in the bathrooms (very hard to shower and hold your soap the entire time-was also a compliant from some of the other guess), online check-in closed entirely too early (I think you should get a text when it becomes available). Overall experience pretty good though. I would stay again with a few minor changes.

227 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

228 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was beautiful! My only complaint was that the fire place ran out of gas and staff did not refill in a timely manner.

229 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

230 of 514 Guest Review

Guest Rating: 9.9
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing place to stay at! Definitely would coming back this year. Only down fall is that it only have two parking spots and go get to the cabin there is no address just instructions on a paper.Overall, we loved it!!!

231 of 514 Guest Review

Guest Rating: 8.5
Stayed on 02/14/2020
Ratings:
Booking: 0
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 3
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The first day we checked in, the tv wasn’t working. After making numerous calls, at 9:15 P.M., they finally tell us it would be the next morning before someone could come check it, but other than that, it was a nice stay.

232 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was awesome! The cabin was perfect nobody bothered us with anything did not have to talk to anybody to check in or out really hope to come back soon and Rent another cabin from Cabins USA!

233 of 514 Guest Review

Guest Rating: 8.3
Stayed on 02/14/2020
Ratings:
Booking: 9
Staff: 5
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Hot tub had algae in it and one of the windows had a busted lock, neither of which we realized till after our first night. We improvised as my husband had an extra walking cane in the vehicle and he used it in the window to secure it during our stay. The road up to the driveway had several deep ruts but they were fixed during our stay. Overall it was a good experience. We wanted a secluded nice cabin and overall that is what we got.

234 of 514 Guest Review

Guest Rating: 8.4
Stayed on 02/14/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Main level bedroom only had remote to work cable box and it had no batteries in it. Got batteries out of remote from other room but I could not change the volume because no TV remote and the volume was blaring. There was also a water leak I noticed on last day coming through ceiling in the main floor bathroom. Also had some ants around kitchen sink. Other than that it was great, beds very comfortable. We enjoyed our stay.

235 of 514 Guest Review

Guest Rating: 8.8
Stayed on 02/14/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

236 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Everything was great, we really loved the place. We were not happy whenever we got locked out of our room and the staff had to come change the batteries in the door, it took a couple of hours for us to get back in and my dad is on oxygen and we also had twin girls ages 1 and 1/2 who were very tired and just needed to go take a nap. Other than that the place was awesome!

237 of 514 Guest Review

Guest Rating: 9.1
Stayed on 02/10/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had fun took my family up there for a week vacation n they loved it also enjoys the small indoor pool

238 of 514 Guest Review

Guest Rating: 8.2
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Cleanliness ranked at a 6 because there was hair in the jacuzzi. Also, lost a day of using the hot tub because it was not working, had to call maintenance.

239 of 514 Guest Review

Guest Rating: 8.4
Stayed on 02/16/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
There are a few things I would like to share about our recent visit and stay at this property. Before I share my feedback, I would like to say that we had a great stay overall and we thank you for a great experience.

The things I would like to point out that may help other enjoy their stay a bit more. The master bedroom bed is very soft and seems to be worn and used in a way it reflects a lot of use in the past. Most of our time was spent in the cabin in bed therefore the bed is probably one of the most important parts of the stay. I went through and checked the cabin and as I did, I found three things that stood out about the property. The first thing I noticed while checking to make sure all windows were secure; one of the windows located in the master bedroom was unsecure, not locked and open a bit. The second thing that stood out was a water hose that was running from one of the local homes and hooked up just off the balcony side of the cabin. The third thing was the fireplace, the timer that sets the rate the fireplace would slow to a stop at times and the igniter would kick on and off and we ended up smelling some propane/gas seeping from the fireplace when this occurred. This may be a real issue if someone sets the timer, falls asleep and the igniter goes off and propane continues to seep without the first reigniting.

With that said, we did enjoy the cabin a great deal. Thanks again and we look forward to visiting again in the future.

Best regards,
Allen Morrison

240 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall this is a great cabin. We had a couple of issues but the staff took care of them right away. There wasn't enough drinking glasses or silverware for 6 people but they brought more very quickly. Another issue was the thermostat and it was in no way the fault of Cabins USA. The owner of the cabin had a digital thermostat that was locked with a code that even Cabins USA didn't have so we could not change the temp at all. Cabins USA sent an HVAC tech out and they simply put in a new thermostat to resolve the issue.

If you are considering renting this cabin, do not rely on the sleeper sofa as it is not very comfortable like most sleeper sofas. I would suggest bringing an air mattress in that case. There is a vacuum in the cabin but no broom and dustpan which would have been nice when cleaning up for checkout. There was also a small charcoal grill on the deck in addition to the park style grill out front. There is a spigot and garden hose on the deck as well in case you need to add water to the hottub. The view, location, and privacy are all great and we had a wonderful stay.

241 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Omg the cabin was amazing. The only thing that would have made my experience better would be an additional jacuzzi on the porch. Other than that, only good things to say and a good experience. Thank you.

242 of 514 Guest Review

Guest Rating: 10
Stayed on 02/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my husband planned a valentines/birthday trip for three nights four days. First off cabin Usa is the cheapest site I found to book my cabin. Check in was very easy and fast maybe 10 minutes and the lady I forget her name was amazing at explaining how to get to our cabin from that building. The directions to get to our cabin was very well laid out and easy to find maybe fifteen minutes from the check in. Make sure you have four wheel drive the drive way very steep but worth it for the Mountain View’s. Everything was so nice and clean when we got there. The only issue I had was our hot tub didn’t work when we got there. They give you a packet with everything to answer your questions and numbers to call of something like that happened. We call about 7pm the first night and the lady was very nice and said someone will be out ASAP but didn’t say much more than that. No one came that night. The next day we spent out all day doing stuff probably didn’t get home till about 10pm and there was a note on the door saying jd had been there and fixed the hot tub. We was very impressed at how fast and easy that process was. Thanks jd. Another thing that was a little annoying but not a big deal you pay a cleaning fee of 60$ and then when you get to your cabin they ask for a tip. Which I left one. Also it’s not very secluded at least for what I thinks secluded. There was more cabins within a stones throw but it’s well laid out to where they can’t see you. Just putting that out there. Also in my opinion I love the upstairs room but the down stairs bed is better. A few blinds are missing and the upstairs shower doesn’t have a liner but those things don’t matter and didn’t ruin my trip. The views and all the amenities made up for it. Thanks cabin USA for making our trip one we won’t forget.

243 of 514 Guest Review

Guest Rating: 10
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was smooth from beginning to end...the property was AMAZING...we did have a little wifi issue the first day but they came out very quick and fixed it for us...WE WILL BE BACK!!!

244 of 514 Guest Review

Guest Rating: 8.5
Stayed on 02/14/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 2
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We have used Cabins USA cabins before and are mostly satisfied with the exceptions of having hot tub issues in the past. Called a day before arrival to see if someone could check on the the hot tub of this cabin and was told someone would. When we arrived, the hot tub was empty. After calling the office we were told someone would be up to fix the problem. No one showed that day so we decided to fill the hot tub ourselves but it didn’t heat up fast enough for use that night. Sometime during the day on Saturday, maintenance left a note saying they filled the tub and it was working properly. The tub was filled and working because we had did it the night before however, chemicals were never added. Office staff did make contact after our stay to discuss the issue Other than this issue the cabin was great and clean and had everything we needed

245 of 514 Guest Review

Guest Rating: 9.4
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

246 of 514 Guest Review

Guest Rating: 9.2
Stayed on 02/13/2020
Ratings:
Booking: 9
Staff: 4
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

247 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our party of 5. It was one of the cleanest properties I’ve stayed in over the years of visiting the area. Location was perfect . The only problem we encountered was tv in family room had a defective cable box but that was replaced the day we reported it in a pretty reasonable time. The staff who assisted us with this problem were very friendly & took care of our needs in a timely fashion. One negative was kitchen/dining room/family room ceiling lighting not very bright but lamps in family room helped. We definitely would recommend this property & book it again.

248 of 514 Guest Review

Guest Rating: 10
Stayed on 02/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

249 of 514 Guest Review

Guest Rating: 8.8
Stayed on 02/16/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

250 of 514 Guest Review

Guest Rating: 8.2
Stayed on 02/18/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

251 of 514 Guest Review

Guest Rating: 8.6
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The jacuzzi leaked water through the walls. The sofa and love seat weren't very clean. Some of the window blinds were damaged. But through all of this we are very thankful for the staff that was responsible for getting us a replacement cabin.

252 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the best cabin we have ever stayed in! It has the perfect location and you are at the end of a road with I think 4 other cabins? I would definitely switch cleaning companies but it was not bad.. just missing attention to detail in that department! Other than that this cabin was amazing and I plan to visit it as much as I can! The drive up was not bad at all either.

253 of 514 Guest Review

Guest Rating: 9.1
Stayed on 02/19/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved everything about this cabins. Will be booking it again at a latter date. Special thanks to the young lady that checked us in.

254 of 514 Guest Review

Guest Rating: 10
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There are beautiful views from the cabin, it is in a great location! The pool was so great with the kids. It is wonderful to be able to stay together as a family.

255 of 514 Guest Review

Guest Rating: 7.9
Stayed on 02/21/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The view is amazing but the cabin needs some attention. The hot tub didn’t work, the fridge didn’t cool enough and the furniture really needs to be replaced. A lot of trash on the grounds around the cabin.

256 of 514 Guest Review

Guest Rating: 9.2
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was large enough for our group but
We needed more seating in the living room.
Only a small couch and two chairs.
With that large of a cabin I would think with a sectional or couch, love seat and chair or two would have made it more comfortable.
The fireplace did not work in the living room but only time we needed it was in the morning or maybe while we were watching tv at night.
The cabin was clean and very inviting.
Will definitely use Cabins USA again.

257 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

258 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was the perfect weekend getaway. The cabin was cozy, clean,and equipped with everything needed. I will definitely go back and recommend it to family and friends.

259 of 514 Guest Review

Guest Rating: 9.3
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Location was amazing. You got privacy but yet just 2 seconds from all the action. You didn’t have to take any bad roads either. I thought the bed was super comfy but I do like more of a firm mattress. I was surprised that I couldn’t find coffee filters but everything else you could think of was there. If I could make any suggestions it maybe to invest in a new couch and living room rug. They both looked pretty used. Cleaned but stained. Also maybe bigger tv’s as well. Pool table is a little hard to use but it worked out. Over all great place 😊

260 of 514 Guest Review

Guest Rating: 8.7
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The sink and the jacuzzi tub were both stopped up so it made using then hard because water would always go down really slow. Leaving both with a ring around them, so i had to keep cleaning that. Sink in the kitchen somewhat did the same thing from time to time. Downstairs was super cold because we didn’t see a thermostat for them. Wish there were more options for things to watch on tv.

261 of 514 Guest Review

Guest Rating: 10
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Will highly recommend to anyone interested in booking a cabin

262 of 514 Guest Review

Guest Rating: 7.7
Stayed on 02/20/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:

263 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love this cabin and the location is perfect. We book the same cabin each time and don't care to look elsewhere. This one is perfect for us. Two minor things on our recent stay. The kitchen floor was sticky when we got there and the upstairs bathroom floor had not been swept. Another thing I recommend is getting the stuffed bear out of the living room. The glass case takes up way to much room. He'd be better fitted for the basement, or removed completely. Again, very nice stay over all, and we will be a returning customer.

264 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I’m looking to visit again in a few months

265 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/20/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place for vacation everything was wonderful except had one issue with one of the jacuzzi tub but they came right out an fix...👍

266 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome!! We had 6 couples who all had there own personal space and we had plenty of room. I absolutely loved this cabin the only thing was the beds are very uncomfortable other than that no issues at all. There were plenty of amenities and the location was good. I have booked with cabin usa several times and will be returning again next year.

267 of 514 Guest Review

Guest Rating: 8.5
Stayed on 02/21/2020
Ratings:
Booking: 9
Staff: 3
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was great from the booking to the check in. The ONLY complaint that I have was the customer service of one of the receptionist when I called to check on the functional status of the amenities of the cabin. I do not want to call out the lady by name in what could be such a public post. But, she spoke to me in a rude manner and was not helpful in answering my questions. I politely ended the call and called back. This time a lady by the name of Gay answered and was extremely professional and helpful.

268 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/21/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I rented this little cabin for the weekend of our 14 year wedding anniversary. I loved the express check in feature and the email communication was clear and easy to follow. The cabin was a tad cool when we got there, but warmed up quickly. That view is amazing at night, especially while relaxing in the hot tub. WiFi service was ok. Check out was easy with no hassle. I overall loved how staff did everything they could so we didn’t have to waste a minute of our time. It was a great stay!

269 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great, the location was also great. The cabin should have more seating in the common area, you can only sit 5 people comfortably without moving chairs from the dinning table.

270 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/20/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin has been our absolute favourite. Rented it several times when it "Lost I the Woods". Been disappointed since it became blessed memories as it was never available or priced out of range. We got very lucky this year when I noticed it was a available and the price was right for when we could go. Checkout very easy. Will most definitely do this cabin again..

271 of 514 Guest Review

Guest Rating: 9.9
Stayed on 02/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a very beautiful and spacious home. It is in a good location; close to downtown and attractions.
My only complaint would be how complicated the TV system was to operate; otherwise everything was perfect.
We will book this home again.

272 of 514 Guest Review

Guest Rating: 10
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely wonderful! Cabin size was perfect for 2. It was clean and cozy. It had everything you could think of. It was our first trip to Tennessee and the cabin experience did not disappoint! Highly recommend for a relaxing vacation. Thank you!!

273 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

274 of 514 Guest Review

Guest Rating: 8.5
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Booking "A Mountain Lodge" was such an easy process! I loved how easy it was to check-in and out with the Express Check In!
Upon entering the cabin, I was very pleased with the cleanliness and the size of the rooms. I also loved how each bedroom had it's own bathroom. The only complaint I have about the interior is the setup of the hot tub. I hated how you only had access through the master bedroom. It made it difficult for everyone because we disturbed those in that room each time we wanted to use it. Another "issue" we had was the fireplace screen came on, but it didn't administer any heat. We had an issue with the WiFi, but after a quick call it was fixed. Overall, we were very pleased with our stay and will definitely use Cabins USA again.

275 of 514 Guest Review

Guest Rating: 9.3
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked this cabin because of its location & pet friendly policy. It was a dream! We actually came up for our wedding & this cabin offered us a lot of room to get ready & we brought our fur child. The cabin was gorgeous, fairly clean, & had a lot of extra perks, such as they offer the pop corn & oil for the pop corn maker, gas for the grill, and a fully stocked kitchen with all the cooking appliances you should need + an awesome margarita maker! I will def be booking a river mist cabin again!

The only down side was parking, our driveway was in use by equipment and storage so we had to share a tiny one with another cabin.

276 of 514 Guest Review

Guest Rating: 9.1
Stayed on 02/16/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had the time of our lives. We got to the cabin and it was clean and gorgeous. The kitchen is a bit small for the amount of people, but there is nothing you can do about that. We had an issue with our main television, which kind of put a damper on things. We called for service and they came, they decided the TV had to be replaced and it was, two days later. I had to call again to see status, but the second call got it resolved. The minor issues we had with the cabin would never make us not use CABINS USA again. This was the best experience I have had, everything was beautiful and they were attentive. One of the pool table pockets were broken and parking was definitely not ideal. We would 100% go back to this very cabin or try Cabins USA elsewhere. We loved it.

277 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My small group loved it. Cabin was easy to get to and the express check in was wonderful. We didn’t arrive until late at night but had no trouble getting in. Beds were really comfortable and we all slept great. Will definitely book again when the weather is a little warmer so we can use the fabulous porch and balcony. Hope to be back soon.

278 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love Cabins USA. Such any easy process from booking to check out. Cabins are always very nice.

279 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time & will definitely be back soon. We loved our cabin it was the perfect set up for our family.

280 of 514 Guest Review

Guest Rating: 9.9
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

281 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The oven did not work. Worked with it on Friday and Sat. morning to get breakfast completed. Then had dinner ready to cook and could not get it to work at all. Called desk and was told they would put in work order but could not do anything. Need on call maintenance person.
Also, all remotes were misplaced. Some rooms did not have one or the one in the rooms did not work the TV. Spent time moving around to find the right ones.
The stove was the most upsetting but the cabin was perfect

282 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hideaway Dreams is amazing from top to bottom in every way. Our group of 8 visits Pigeon Forge every year and this was by far the best cabin we have stayed in. Bedrooms and bathrooms are immaculate and no detail spared. Theater room is the best we've seen. We will be back again in 2021. I've been tasked to find a better cabin with Cabins USA next year, so I definitely have my work cut out for me. Thanks for another great trip.

283 of 514 Guest Review

Guest Rating: 8.7
Stayed on 02/21/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Thankfully I read the prior review about lack of kitchenware because this cabin definitely doesn’t have enough for a large group. Bring extra pots and pans! Also, the heated pool wasn’t heated at all. The room was heated but the pool was uncomfortably chilled and we just couldn’t get it warmed up. The kitchen furniture is definitely not adequate for the space. The tables take up so much space you can barely move around the kitchen. We had to move an entire table out the kitchen just to move around the space at ease. Besides all that - we love the cabin! Wished the view was better but oh well. The beds were comfortable, rooms were clean, and no bugs (besides the expected ladybugs). The cabin was easy to access and very close to the city and many attractions.

284 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin exceeded my expectations!!! We really enjoyed our stay and was pleased with the staff of Cabins USA. There were a few things that we thought that should be addressed. All three couches in the house need to be replaced. When you sit on them, they are comfortable but it is very hard to get up because you sink into them. There is a shag type rug that is in the living room that sheds like crazy. We had to roll it up and place in the corner to keep from sweeping every 10 minutes. I'm not sure if there is a plumbing problem or what, but when someone upstairs goes to the bathroom you can smell it throughout the house, even on other floors. Other than these minor issues, this cabin is a wonderful place to stay. We had 11 adults and 9 children in the cabin without any issues regarding somewhere to sleep or sharing a bathroom.

285 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/22/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We stay for a weekend in the River Cabin. It was a very comfortable cabin, very cute and nice for a couple. Only had 2 problems, the lights in the hot tub did not work and the hot water heater did not have enough hot water to heat the jacuzzi tub. But would definitely stay again. A nice quiet spot on the river and it was soothing to listen to as you fell asleep.

286 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place is beautiful and really comfortable. It had everything you needed and more. We loved the view and the only reason we gave an 8 on location is that the road/entrance to the cabins is a little scary especially if you are going on a big passenger van like we were. This is our first time in Tennesse so we are not used to those tight roads in the mountains. We all slept comfortably and had a great time. I hope we can come back soon.

287 of 514 Guest Review

Guest Rating: 8.7
Stayed on 02/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was in a great location, great views, private and close to town. Other reviews criticized the drive up to the cabin from the main road, but we thought it was a rustic and great experience. Although if it were icy I would recommend a 4wd. The negatives were that the cabin could have been dusted better, the kitchen was a little lacking on utensils and cookware, and if you want to play pool be sure and bring some chalk. I would recommend this cabin and stay here again, but I think it need a deep cleaning.

288 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was very nice and great location! We had a wonderful time. Few minor issues but nothing that will keep us from returning.

289 of 514 Guest Review

Guest Rating: 9.3
Stayed on 02/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

290 of 514 Guest Review

Guest Rating: 9.4
Stayed on 02/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My family stay in The Smokies every year and go through Cabins USA. This is a very good company. Every now and then we have small problems but they always take care of them in a timely manner. As far as this cabin we where very pleased. Clean, comfortable. The area for the pool table is very small. The owner should consider a bumper pool table instead. The hot tub did smell a little but it was ok. The only issue was the location. It is near some sort of dump so there was a little smell every now and then but we were out and about most of the time so not too bad. Will go through Cabins USA again. Fun Times.

291 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

292 of 514 Guest Review

Guest Rating: 10
Stayed on 02/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

293 of 514 Guest Review

Guest Rating: 8.8
Stayed on 02/27/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice little cabin suited our needs just fine only .

294 of 514 Guest Review

Guest Rating: 8.8
Stayed on 02/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Could be updated a bit inside. Some of the beds not very comfortable

295 of 514 Guest Review

Guest Rating: 10
Stayed on 02/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The one MAJOR problem we had with the

296 of 514 Guest Review

Guest Rating: 8.6
Stayed on 02/22/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 6
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Aside from the hot tub not staying hot, bathroom door that didn’t lock, dryer that squeaked very loud and took hours to dry, we had a great stay!

297 of 514 Guest Review

Guest Rating: 8.9
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The steep driveway was a little hard to get up.

298 of 514 Guest Review

Guest Rating: 7.3
Stayed on 02/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 4
Check Out: 8
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We stayed here with a group of 9 adults. The living room and kitchen were nice. We were disappointed that there was not a Keurig in the cabin when the pictures and 3D walk through show a Keurig in the kitchen, but not a big deal. The bedrooms were nice, but all of the beds were really uncomfortable. The bed that my wife and I slept was hard and felt like if we rolled over, the bed would throw us out in the floor. Also, the comforter had some stains on it, so we were going to take it off and use a blanket. We opened the closet and the blanket was just wadded up on the top shelf like someone had used it and it never got washed. My sister was going to sleep on the pullout sofa in the main living room, when she opened it up, there was a really dirty looking sheet on top of the mattress. Other than that, the pool table and arcade games were great, and there were plenty of TVs. We love Cabins USA, but we probably won't stay in this particular cabin again.

299 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time at the cabin! The location is great as you can easily go either into Pigeon Forge or Gatlinburg. There also was plenty to keep the kids entertained and so much room that 4 families fit comfortably. A couple recommendations would be to inform guest how to turn the heater off on the pool. It got so hot on the last couple days that we weren't comfortable letting the kids swim for long without taking breaks but we could not figure out how to turn the heater off. Another thing that I feel would be helpful to guest would be hooks on the wall to the left when you walk in instead of the picture. Especially in the winter everyone walks in with jackets and hats and it would be helpful to have a designated spot by the door to leave those things. These are just suggestions and in no way lessened our enjoyment, we would happily stay at this location again.

300 of 514 Guest Review

Guest Rating: 10
Stayed on 02/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have been staying with cabins USA for over 20 years this is one of the best cabins we have ever stayed in Clean. Great location and great Mountain View from front porches. I Would definitely stay here again and would definitely recommend this cabin

301 of 514 Guest Review

Guest Rating: 10
Stayed on 02/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

302 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

303 of 514 Guest Review

Guest Rating: 10
Stayed on 02/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We would like to thank Cabins USA and all their staff for making our stay as great as it could be. The staff went out of their way to insure that our stay would be the best and we appreciate that and we will in the future as we have now recommend Cabins USA to all our friends and neighbors. We plan on extensive travel in the near future and we will be looking at Cabins USA for our first choice for a place to stay. Again thanks to everyone.

304 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint I heard was the condition of the couches.
Thanks

305 of 514 Guest Review

Guest Rating: 9.5
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

306 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean, right near everything. The jucuzzi wasnt that hot.

307 of 514 Guest Review

Guest Rating: 8.9
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The property was as advertised. The Cabin was well furnished.
The alarm went off as checking in ....took over 90 minutes to get it resolved. Oven door was jammed ...did not know until tried to broil steaks around 6:30 ... did not get the door fixed until 8:45.

Hot tub was dirty... in looking at past reviews this is a common problem with this property.
Although I had to call for maintenance a couple of times both employees were very nice and helpful.
The property is wonderful it's just there were too many little issues that should not of happened.
I would of rated cleanliness excellent had it not been for the hot tub. The rest of the property was spotless. ...but you do not want algae in your hot tub.

308 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Honestly this was the most amazing weekend of our lives together so far. The cabin was incredible. It was tiny and basic but all we could possibly need or want. I was floored by the fact that is was so cheap and still as clean and neat and perfect as it was. All we can talk about is getting back as fast as we can afford it ( with the low price we are checking in again in a few weeks). It’s just a five minute drive to the heart of pigeon forge or gatlinburg from the main road. My favorite part of the room was the notebook that was written in by previous guest. It was neat to read about everyone else’s experience with the cabin.

309 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin exceeded all expectations! It was just right for mine and my husbands weekend away. We played endless hours of pool and listened to the jukebox (which I would LOVE to have one myself). The cabins decor also fits the cabin perfectly too. The faux fireplace in the bedroom is gorgeous also. The main fireplace was used a lot also. We cooked in the cabin all weekend and there was lots of dishes and pots and pans to cook with. I would love to see a gas grill on the back porch though. I have nothing bad to say about the cabin at all. The road to the cabin is very steep and lots of twists and turns (which we had already read reviews on and we were fully prepared for). The driveway is extremely steep as well (which also read reviews and prepared for). Also, you need to back in to the driveway also (previous reviews did not disappoint in information either). The only thing I did notice is the coffee pots light that shows that it is working does not light up but the coffee pot works fine itself. We will definitely be back and use CabinsUSA again!

310 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay!!!! Most definitely recommend Cabins USA and River Retreat! It had every amenity you could possibly need! Even a towel warmer!!!! Truly a fabulous weekend getaway!

311 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

312 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

313 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

314 of 514 Guest Review

Guest Rating: 9.1
Stayed on 02/26/2020
Ratings:
Booking: 5
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

315 of 514 Guest Review

Guest Rating: 9.9
Stayed on 02/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice. I definitely wish the hit tub could be hotter, but other than the cabin was good. I definitely wished I could have booked it for another night. I would definitely book again through Cabins USA for my next cabin.

316 of 514 Guest Review

Guest Rating: 9.4
Stayed on 02/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location was great. We enjoyed the coziness. We had a few issues. One being the bed. It was uncomfortable. You would find yourself having difficulties getting out and the mattress holds heat. Secondly, my husband was unable to fire up the grill. And lastly, we would’ve loved to have heard the sound effects while playing the video games. The issues didn’t affect our stay though. It was just what we needed. The amenities were wonderful. I have to commend the water pressure. I can’t begin to explain how wonderful it was to take a shower with such remarkable pressure. I’ll definitely be using this company again.

317 of 514 Guest Review

Guest Rating: 8.3
Stayed on 02/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was great and the view was amazing!
but the doors going to the balcony need the locks fixed it would take ten minutes just to try and lock or unlock them very aggravating. the hot tub needs a very good cleaning only got in it 2 time the 1st time was dark so didn't notice all the scummy bubbles but it had a odor the 2nd time we was in it about 5 minutes and got out and had to shower right away it was just nasty and needs cleaned...
i stay with you guys at least twice a year and this is the 1st time we have been kinda disappointed .. .

318 of 514 Guest Review

Guest Rating: 9.7
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

319 of 514 Guest Review

Guest Rating: 9.1
Stayed on 02/29/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

320 of 514 Guest Review

Guest Rating: 9.8
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

321 of 514 Guest Review

Guest Rating: 9.4
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Overall our stay at this cabin was good until we had two major issues with the house. The upstairs bathroom would leak into the kitchen whenever the shower was running which was completely unacceptable. I called maintenance pertaining the issue but they left a note saying there weren’t any leaks...although there were especially because we had to leave pots on the kitchen floor to catch the leaks coming from the bathroom upstairs. We also had an issue with two baby roaches crawling in the downstairs bathroom. Not sure if they fixed that issue but after reporting it we didn’t see anymore. Other than those two things the house was great, very spacious and clean. It’s also in a perfect location so you don’t have to drive far to get to the strip where most of the fun activities are.

322 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love the cabin we had call amazing grace they was nice enough to upgrade us due to maintenance issue we had a bigger cabin thanks I give you guys a 10

323 of 514 Guest Review

Guest Rating: 10
Stayed on 02/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

324 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We spent our honeymoon in All By Grace , what a quite little cabin ! We have already said we would stay again . My husband enjoyed the super nice grill and the hot tub has such a great view . Beds are comfy and we loved the fireplace. If there was anything that we would change it would be that the cabin had a dishwasher and that the kitchen had a few small repairs on the cabinets and stove but other than that All By Grace was All Perfect xoxox

325 of 514 Guest Review

Guest Rating: 9.0
Stayed on 02/28/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very nice very clean exceeded our expectations.

326 of 514 Guest Review

Guest Rating: 10
Stayed on 02/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

327 of 514 Guest Review

Guest Rating: 9.5
Stayed on 03/01/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

328 of 514 Guest Review

Guest Rating: 9.6
Stayed on 02/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice, clean, and beautiful. My family enjoyed this cabin. We didn't want to leave. The only minor issue is the Jacuzzi in master bathroom didn't work. But we enjoyed ourselves so much I forgot to inform staff. Hope to visit back soon!

329 of 514 Guest Review

Guest Rating: 10
Stayed on 03/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We've stayed with cabins usa several times now and as always it was perfect.Beautiful cabin ,flawless check-in and great staff.thank you cabins usa once again you've made our vacation amazing!!!!

330 of 514 Guest Review

Guest Rating: 10
Stayed on 03/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always a good experience with Cabins USA. The staff & maintenance are helpful & quick to answer any questions.

331 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/02/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The price looks real good until all of the "extras" are added in. But I knew in advance and we did enjoy our stay. We had stayed in this cabin many years ago for our anniversary and it still has the same charm it had then.

332 of 514 Guest Review

Guest Rating: 8.4
Stayed on 03/04/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 9
Value: 5
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
My wife and I had wonderful time. Need lighting on deck. Shower could use no-slip mat in it. Highly recommend.. Loved the peace and quiet! Will use cabin usa again.

333 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at Heart's Desire. We couldn't locate two of the TV remote controls for the bedroom TVs, but otherwise everything was great. The cabin was clean and roomy. We loved the big deck.

334 of 514 Guest Review

Guest Rating: 10
Stayed on 03/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved Huggable Hideaway, we stayed there for our anniversary and it was perfect for just my husband and I. We loved the atmosphere. I will say the driveway is steep( be prepared, it is a small incline to reach the cabin with a smaller incline to get out of the driveway, it’s a half loop)and the roads leading to the cabin are windy( you do travel mountain side roads to get to the cabin) but we were looking to stay in the mountains and have the true mountain cabin experience and we got it!
The decor was cozy and the cabin was very clean.
The view from the top deck was beautiful with the mountains in the distance and perfect for enjoying our morning coffee, the main floor deck was perfect for sitting in the evenings and enjoying the sounds of the nature in the mountains, and the hot tub was perfect...There is a fire pit and a grill on the side of the cabin, which we enjoyed making a great dinner one night then roasted marshmallows by the fire pit. Perfect stay indeed, we will book here again in The future !!

335 of 514 Guest Review

Guest Rating: 9.1
Stayed on 03/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We chose this cabin because of the home theater which was a big hit,. However, the lamp on the projector needed maintenance. I read a lot of reviews on this cabin which indicated this was not the cleanest of cabins. I wish I would have paid closer attention because this is definitely an issue. Things like the shower door being hard to close and not enough batteries in the remote controls were also annoying. Overall, our stay here was pleasant and this cabin has a great location between Gatlinburg and Pigeon Forge.

336 of 514 Guest Review

Guest Rating: 9.3
Stayed on 03/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

337 of 514 Guest Review

Guest Rating: 9.8
Stayed on 03/03/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

338 of 514 Guest Review

Guest Rating: 7.8
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 1
Cleanliness: 9
Check In: 1
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was great. The guy at check in was extremely slow and had no idea what he was doing. The line to check in was out the door and we had to wait for over an hour just to check in.

339 of 514 Guest Review

Guest Rating: 9.1
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Very nice property, the few items of concern were the following:

Pool table only had one cue stick and no pool chalk
Bed linens were soiled
Needed more trash bags

Overall a warm and comfortable home

340 of 514 Guest Review

Guest Rating: 9.4
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
my little family very much enjoyed their vacation, thanks cabins USA for having a beautiful, clean and relaxing cabin waiting for us when we got here from a long stressful drive. Would come back and have already recommended. Thank you!

341 of 514 Guest Review

Guest Rating: 10
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

342 of 514 Guest Review

Guest Rating: 8.7
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 1
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9

343 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

344 of 514 Guest Review

Guest Rating: 10
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. Thank you so much!

345 of 514 Guest Review

Guest Rating: 9.5
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall, our stay at Bear Crossing was nice. The cabin has an amazing view and is very nicely furnished. The shower liner in the attached bath needs to be replaced as it was nasty. The lower level bathroom ceiling looks to have water damage as we saw mold and the ceiling is peeling.

Please bring your own dish detergent and paper towels. They only provided one and for a large group, we ran out. The dish detergent was cheap and didn’t lather, so it made washing dishes difficult.

We would choose to book hear again simply for the view and how close it is to downtown Gatlinburg.

346 of 514 Guest Review

Guest Rating: 9.6
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I book with cabin USA every year and by far this is one of my favorites. The cabin was beautiful and comfortable felt like I was at home. The view was amazing ! During our stay we were able to see a mama bear and her cubs down the hill from our cabin. The location was great as well not far from everything. Cabin USA never disappoints me.

347 of 514 Guest Review

Guest Rating: 9.1
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We had a great stay. We loved the cabin, and the size was perfect for our group. The king bed was surprisingly comfortable, and we had good hot showers. Our concerns were that the fireplace/gas logs were not in working order, one of the bathroom toilets was leaking, and there appeared to be termites (various areas with sawdust around the cabin). We hope these issues will be addressed for future guests.

348 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
When we checked in it was a 45 minute wait. I was very upset I was tired and ready that sit down I had knee surgery not too long ago. But your customer service agent was amazing and calm he did a awesome job. And the cabin was a perfect fit for my family..it’s very nice!!!

349 of 514 Guest Review

Guest Rating: 10
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin! We went for a weekend getaway with the family and it was perfect. We will be back

350 of 514 Guest Review

Guest Rating: 10
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our trip and our time spent in the cabin!!!

351 of 514 Guest Review

Guest Rating: 9.9
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

352 of 514 Guest Review

Guest Rating: 7.6
Stayed on 03/05/2020
Ratings:
Booking: 7
Staff: 9
Cleanliness: 1
Check In: 8
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
There was no silverware provided, also no dish soap ,no soap for the bathroom downstairs

The cabin was not cleaned properly there is still bottle caps on the game downstairs,food under the side table between the two recliner’s in the living room ,hair on the floor in the bathroom downstairs, I could go on with examples but you got it the cabin was not cleaned properly

The reason why the checkout rose OK score the girls in the office are not friendly at all

353 of 514 Guest Review

Guest Rating: 9.4
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The overall experience was great my first time staying in a cabin and it felt like home. The only thing I didn’t like was the check in part there was only 1 person doing the check ins I waiting 45 minutes to check in. As far as everything else perfect ! Just a little advice when cleaning the tub CHECK FOR THE Mildew shower curtains ! I called the front desk and they said the would get someone that someone came the next day around 9ish with new shower curtains but other than that I enjoyed the Smokie Views Cabin very spacious I will most definitely book again!

354 of 514 Guest Review

Guest Rating: 9.5
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing place to stay, the cabin was very clean and we felt at home staying there. We have already looked at dates for our next trip. The guy at checkin was amazing and super nice would recommend this place to anyone.

355 of 514 Guest Review

Guest Rating: 9.8
Stayed on 03/06/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was nice & spacious very comfortable and looked exactly like web page. The location was close 2 downtown so it was easy 2 go out 2 attractions, restaurants, etc. I will use this company again.

356 of 514 Guest Review

Guest Rating: 9.4
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

357 of 514 Guest Review

Guest Rating: 10
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful and perfectly cleaned. Loved the location and the majestic view.

358 of 514 Guest Review

Guest Rating: 9.3
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved loved the cabin. Only issues it could've been cleaner and a working garbage disposal or knowledge that it didn't work.

359 of 514 Guest Review

Guest Rating: 10
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

360 of 514 Guest Review

Guest Rating: 8.3
Stayed on 03/06/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 6
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

361 of 514 Guest Review

Guest Rating: 10
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was by far the best vacation. Clean cabin everything was perfect.

362 of 514 Guest Review

Guest Rating: 10
Stayed on 03/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

363 of 514 Guest Review

Guest Rating: 9.5
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really the only two things wrong was the cooking stove and you couldn't lock the doors when you leave. The cooking stove we turn on Saturday nigth to bake something and it smell like something was dead in it. The doors wouldn't lock back when you left to go somewhere.

364 of 514 Guest Review

Guest Rating: 9.9
Stayed on 03/07/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

365 of 514 Guest Review

Guest Rating: 10
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

366 of 514 Guest Review

Guest Rating: 9.1
Stayed on 03/05/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

367 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

368 of 514 Guest Review

Guest Rating: 9.3
Stayed on 03/09/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 8
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a little tricky finding the cabin, however I had a wonderful time there.

369 of 514 Guest Review

Guest Rating: 10
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

370 of 514 Guest Review

Guest Rating: 10
Stayed on 03/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

371 of 514 Guest Review

Guest Rating: 9.3
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
House was in a great location If you want to be close to everything, even if there is no Mountain View the river is nice!! The deck area was best part with swim spa, river, TV and fireplace. Please consider as I did see on other reviews, you can get more comfortable mattresses for the beds that are not that expensive. I will say we slept on the couch the last night because downstairs mattress was so bad. It is a lovely home and very spacious!!!

372 of 514 Guest Review

Guest Rating: 7.0
Stayed on 03/08/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 0
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The good, we loved the lay out of the inside and the location. The kids loved the theater room... the bad smells like gas leak outside, the cabin was not clean when we got there, the hot tub was set to 70 and took two days heat up, the heat was on in cabin on 90 degrees and couldn’t breath inside was so hot, wine glasses even still had wine on them, bowls dirty, lack of pans to cook with, piss ants everywhere upstairs in kitchen and upstairs area, the carpet and down stairs room smelled like old sweat and wet dog, smelled so bad couldn’t hardly stay in that room, some flooring loose in another bedroom and will run out of hot water fast for that big of a cabin, back porch roof leaks when purpose is to keep you dry when rains!!! I will stop there!!

373 of 514 Guest Review

Guest Rating: 8.5
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I really enjoyed ourselves In one of your cabin. We booked Alexander The Great. We had a couple of down fall. The tv wasn’t working in several of the rooms and the floor was not mopped in the kitchen when we checked in that day it was very sticky and slippery. We was there for 5 days and they never came and got the garbage. We had to take the garbage back in at night so the raccoon wouldn’t get in the trash we call the front desk and left a message but they never called back or send them out to pick the trash up but other then that our stay there was great.

374 of 514 Guest Review

Guest Rating: 9.6
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a view! The cabin was beautiful,the children loved the game rooms. Beds were beautiful and comfortable except for getting in them,it's a little tricky. I would use this company again.

375 of 514 Guest Review

Guest Rating: 9.0
Stayed on 03/09/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful. Although we spent have the time with no water and a non working landline. There was no Wi-Fi or service so unfortunately we could not reach out to the company about our issues with the water.
Company Response:
Hello Cari, thank you for your feedback on your stay at Moose Tracks. We wanted to let you know that the water issue has been resolved and this will not be a problem on any of your future stays. Thank you for choosing Cabins USA and we hope to see you again soon!

376 of 514 Guest Review

Guest Rating: 7.7
Stayed on 03/07/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 6
Comfort: 6
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

377 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hideaway Dreams was AMAZING!! This cabin is BY FAR the BEST cabin we’ve ever rented! It had plenty of parking for 3 large trucks. Space for everyone to have their privacy. Enough amenities to keep everyone entertained, even the teenagers. We come yearly and rent a cabin. We all agreed we have found the perfect cabin and will rent Hideaway dreams from now on as long as it’s available. You can’t go wrong with this cabin. It’s PERFECT!

378 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

379 of 514 Guest Review

Guest Rating: 8.7
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful but a bit outdated. The pool table was torn and Pac-Man screen cracked. My husband and brother needed to work on the sound to get it working in the movie room . The pool cover had trash and muck on it. Needed a good cleaning. I would suggest more than 2 trash cans for a place that large. It is sad the amount of trash the previous renters have thrown down the mountain. The living area and bathrooms were clean and beds were comfortable and my family had a great time.

380 of 514 Guest Review

Guest Rating: 10
Stayed on 03/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife & I stayed in this cabin for 4 nights. We enjoyed it! Not only was it spotless, it was nice & comfy. Everything about this cabin was great. We had a few minor issues in the bathroom, & with hours, they were fixed. This was our third time renting from Cabins USA & we will definitely book through then again. We loved our stay in this cabin.

381 of 514 Guest Review

Guest Rating: 9.9
Stayed on 03/11/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love the Mountains. Our stay is always pleasant. The cabins are clean the staff is friendly, and always available to assist in anyway possible. If you've never been, try it. You'd like the experience. IT IS HOME AWAY FROM HOME!

382 of 514 Guest Review

Guest Rating: 9.8
Stayed on 03/11/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

383 of 514 Guest Review

Guest Rating: 10
Stayed on 03/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful. Plenty of room and very clean. Close to the “main drag” in Pigeon Forge. Bedrooms and bath were nice size. The three living spaces were perfect for the others who stayed with us. We will stay there again!

384 of 514 Guest Review

Guest Rating: 10
Stayed on 01/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
DEAR CABINS USA AND TO MY SPECIAL FRIEND CINDY....
I AM SORRY THIS HAS TAKEN SO LONG TO SEND BUT; I WANTED TO SAY A SPECIAL THANK YOU FOR THE WONDERFUL CABIN THAT CINDY HELPED ME WITH IN JANUARY . EVERYTHING WAS GREAT AND WE ENJOYED IT VERY MUCH. IT SEEMS THAT IT RAINS EVERY TIME WE COME BUT WE HAD A GOOD TIME IN SPITE OF THAT.
I MUST SAY THAT YOUR TELEPHONE REP (CINDY) WAS SO HELPFUL, KIND AND VERY THOUGHTFUL IN HELPING ME FIND A PLACE FOR MY FAMILY. I WOULD RECOMMEND CABINS USA TO EVERYONE THAT I KNOW WITH THE WONDERFUL SERVICE I RECEIVED. IT ALWAYS IS A PLEASURE WHEN KINDNESS IS AT THE TOP OF THE LIST. I HOPE WE WILL BE ABLE TO COME AGAIN THIS YEAR. THANK YOU AGAIN CINDY FOR YOUR KINDNESS...."YOU WERE WONDERFUL". CABINS USA IS BLESSED TO HAVE YOU ON THEIR STAFF. I HOPE THE NEXT TIME I COME I CAN MEET YOU FOR A BIG HUG.. HAVE A BLESSED DAY AND THANK YOU AGAIN....

385 of 514 Guest Review

Guest Rating: 8.2
Stayed on 03/09/2020
Ratings:
Booking: 9
Staff: 3
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
We were originally in Bear hugs. It is a nice property, we got there around 8 o’clock went to take a shower around 10. It took 20 min to get ahold of someone. They decided to move us to bear heaven. And send the maintenance man out. He came and said he thought it was the breaker because it had flipped. He also said he didn’t know how long it had been flipped so he didn’t know how long the water would take to heat up. Well we had gotten our stuff out and left that cabin as the same time he did. The rep. Called and told us to go back to bear hugs. I ended up having to call the emergency maintenance line and the maintenance man had to come back out at 12am he tried to fix it and said that the heating element had gone out and he couldn’t get it out to replace it. He also said he wasn’t sure why they didn’t just move us the first time. So he moved us and If it wasn’t for him I would have asked for my money back and found a different company. I called the next to day to express how it was unprofessional for them to treat us that way. I got a call back from one of the supervisors I truthfully was a little disappointed because she didn’t seem as tho it was a real issue and when I explained that we didn’t get to enjoy our first night we got sorry. To me If I had a customer have that bad of an experience their first night I’d have offered a way to make it up. Considering my customer would have been paying over $500-$600 for a 4 night stay and was only able to enjoy 3 of their nights. Now the cabin bear heaven was amazing! I loved it! After the horrible first night the rest of the stay went off without a hitch. To end it the best thing I can say is that they need to work on some of their customer service. Also listening to their maintenance man more.

386 of 514 Guest Review

Guest Rating: 8.9
Stayed on 03/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was absolutely beautiful. Very clean and comfortable. I did not realize when booking this property this cabin is located in the middle of town. If you are looking for a secluded cabin in the mountains this property is not for you. If you are wanted something in town close to stores and activities then this is what you want. Dixie Stampede walking distance from the cabin. The fireplace inside and outside are not gas, but electric. Very little heat put out by the outdoor fireplace which was probably the most upsetting to us. There was no firepit on the property as listed either. Hot tub and pool were great. Neighbors on both sides and directly across the Little Pigeon River so again, not a private patio. Overall it was a great place to stay, but wish the fireplace was an actual fireplace that emitted heat and wish we had at least had a firepit to enjoy the cool evenings outside.

387 of 514 Guest Review

Guest Rating: 8.6
Stayed on 03/10/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautifully decorated. We were in a nice location. We picked this cabin because of the pin ball machine and the arcade machine because our grandkids were coming up that weekend to visit from their hotel. The kids were excited until none of the games worked. That was one of the reasons we chose this cabin. So if you’re going for the entertainment, the pool table is all you have. If the games ain’t working it shouldn’t have them on there. That way we would have chosen something different. Cabins USA should not post it to look like an amenity when it’s not one.

388 of 514 Guest Review

Guest Rating: 9.5
Stayed on 03/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was located just minutes from downtown Gatlinburg. Roads werent bad getting there. Cabin was well stocked and everything we needed. Pool table however was slightly broken and carpets need a good cleaning. Hot tub was amazing and the views from the upper deck were incredible! We have always loved Cabins USA and are already looking forward to our next vacation.

389 of 514 Guest Review

Guest Rating: 9.7
Stayed on 03/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing that was disappointing was the fact I had to check out by 11am but didn't get to check in until 4pm. I didn't even get to stay a complete 48 hours. Other than that I was satisfied.