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Hearthstone Guest Reviews

Reserve Hearthstone Today!

3 Bedroom, 3 Bath, Sleeps 8, Condo Suite Rental
with 3 level condo suite, 2 king beds, 1 queen bed, deck, wifi internet, jetted tub, resort pool, resort view, non smoking, washer/dryer
Overall Rating: 9.6   /   10

1 of 24 Guest Review

Guest Rating: 8.7
Stayed on 07/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our stay was wonderful and such a great location! However- minor things that were noticed were the lack of amount of towels/wash rags/dishwasher detergent/amount of dishes in the house. The living room furniture could use and update as well- it was not very comfortable

2 of 24 Guest Review

Guest Rating: 10
Stayed on 06/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a perfect location. We usually stay in Pigeon Forge and sit in traffic only to have no where to park when visiting Gatlinburg- so this was perfect! Walking distance to everything! It’s a hop, skip, and a jump to the entrance to The Village.
The condo was very nice and roomy. The kitchen had everything I needed. The ice machine does not operate so you’ll want to get a bag of ice.
The beds were big and fluffy, and our ten year old boys took the couch. They didn’t complain. The screened in porch is very nice to enjoy your morning coffee.
The kids used the pool a lot. It was clean and maintained well- the only snafu there was that it wasn’t well lit. Evidently the lights in the pool don’t operate and there was only one exterior light around the pool that was working.

3 of 24 Guest Review

Guest Rating: 9.3
Stayed on 06/04/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great location and can walk to the stretch!!! Staff was very friendly and met all of our needs!!! Bathrooms could have been a tad bit cleaner (as far as floor and mats)

4 of 24 Guest Review

Guest Rating: 9.7
Stayed on 05/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We loved how close the condo was to the Gatlinburg strip. It was clean, and beautiful. The only things I wish were different is the icemaker didn’t work, the air conditioner did not cool the condo, and the Jacuzzi tub had pieces of mold the first time we used it coming out of the jets. It was overall a great experience and we would use this condo again on future trips.

5 of 24 Guest Review

Guest Rating: 10
Stayed on 04/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was nice, quiet and clean very comfortable would recommend anyone to stay there

6 of 24 Guest Review

Guest Rating: 9.7
Stayed on 01/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Had issues with the cabin we booked. We arrived and the cabin had not been cleaned. But supervisor switched with us

7 of 24 Guest Review

Guest Rating: 10
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing cabin !!! So comfortable for a family of 8! We were walking distance to everything !! Great location!

8 of 24 Guest Review

Guest Rating: 9.7
Stayed on 12/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The condo was so nice. Great location. We enjoyed every minute. We were disappointed that the washer and the ice maker did not work but it didn’t hinder our stay.

9 of 24 Guest Review

Guest Rating: 9.9
Stayed on 11/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a GREAT stay! We will definitely be back!

10 of 24 Guest Review

Guest Rating: 10
Stayed on 11/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Checking in and checking out was so easy

11 of 24 Guest Review

Guest Rating: 9.8
Stayed on 11/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 24 Guest Review

Guest Rating: 10
Stayed on 10/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The virtual checkin was a nice touch and allowed us to drive straight to the property. The common areas of the condo were smaller but served us just fine. By far the best part for us was the location....easy walking distance to downtown all attractions and restaurants. It was so nice to be able to leave our car at the condo and walk without worry about traffic or parking. The staff were fantastic and responsive. The reservations were easy and the service rep was pleasant. During our stay we only had to contact them about the WiFi which they quickly remedied the problem and we had no other issues. The check out was even easier than the checkin. We will definitely go through CabinsUSA again!

13 of 24 Guest Review

Guest Rating: 9.6
Stayed on 10/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here with our family for fall break. It was so convenient to downtown gatlinburg, we just walked to almost everything. We visited the Anakeesta and it took us maybe 7-10 minutes to walk there. The kids enjoyed the pac-man machine! Would definitely stay here again!

14 of 24 Guest Review

Guest Rating: 9.9
Stayed on 10/07/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

15 of 24 Guest Review

Guest Rating: 9.5
Stayed on 09/04/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and comfy.10 min walk to downtown.definiltely recommend to family and friends

16 of 24 Guest Review

Guest Rating: 9.4
Stayed on 08/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I totally enjoyed our weekend stay at Hearthstone Condo. It was a beautiful condo and the location was awesome and conveniently located to Gatlinburg strip!! The only thing that we disliked was the parking space and that there were no big pots and pans to cook with. The only suggestion I would make is to provide better parking spaces and make sure that there are pots and pans to cook with!!!

17 of 24 Guest Review

Guest Rating: 9.5
Stayed on 07/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 24 Guest Review

Guest Rating: 9.5
Stayed on 07/02/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The condo was great. There was an ant problem in the kitchen and the loft bedroom that needs attention. Also, the TV in the lower level bedroom doesn’t work unless you have DVD’s which we wasn’t aware of. Other than that it was a great place and we will definitely stay again soon.

19 of 24 Guest Review

Guest Rating: 8.2
Stayed on 06/29/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

20 of 24 Guest Review

Guest Rating: 9.1
Stayed on 06/20/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

21 of 24 Guest Review

Guest Rating: 10
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a very comfortable, roomy and clean condo. We had a total seven adults were all comfortable. The kitchen was well equipped including a Keurig. Each level has its own bathroom with a shower. The master bedroom is on the middle level which is same level as the kitchen and living room. The beds were very comfortable as well as the living room furniture. I loved the sun porch. One evening we enjoyed sitting on the porch in the rain. We were able to enjoy the night air while staying completely dry. The location is wonderfully close to downtown Gatlinburg and the Roaring Fork Motor Nature Tail. We would definitely stary in this condo again.

22 of 24 Guest Review

Guest Rating: 9.5
Stayed on 12/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great, great, great location!!! It would have been nice to have a DVD player in the living room or instructions on how to cast to the TV so we could have had a family movie time. Also a few more plates. We had 8 people and only 6 plates. Those were minor issues compared to the awesome time we had. GREAT place to stay and I would definitely stay again!

23 of 24 Guest Review

Guest Rating: 9.8
Stayed on 11/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Condo was great! Beds were SUPER comfortable, and everything was really clean. We were not as close to downtown as expected, but still not a bad location. Would rent this condo again and will definitely use Cabins USA again!

24 of 24 Guest Review

Guest Rating: 10
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was clean and cozy. It was perfect for my family. We will definitely book again.

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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