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Smoky Mountain Time Guest Reviews

Reserve Smoky Mountain Time Today!

1 Bedroom, 1 Bath, Sleeps 4, Cabin Rental
with 1 level cabin, 1 king bed, bbq grill, deck, gas fireplace, hot tub, wifi internet, jacuzzi, mountain view, private, non smoking
Overall Rating: 9.5   /   10

1 of 6 Guest Review

Guest Rating: 8.9
Stayed on 11/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
My husband and I had a great time at this cabin on a weekend getaway. However, there are a few pros and cons.
Pros: The bed was very comfortable and the wifi worked great! The hot tub was fantastic!!
Cons: The ROAD!! Oh my gosh there is a huge hole in the driveway that is unavoidable. If you have a truck or suv you should be fine, but with a car the scrape is cringeworthy! There is no proper grill. Only an iron grate like they have at campgrounds, but the kitchen is fully stocked except for coffee filters. If you want coffee bring your own filters. We used a paper towel and that worked okay. Also, bring your own water for drinking and cooking. The water was cloudy and smelled like sulfur so I don't think the filter has been changed in a while. The jacuzzi tub is just a tease because the water runs so slowly that it would take hours to fill. Also, there is no cell phone service. There is a phone in the cabin, but it doesn't work. So there is wifi but no phone.
Overall we had a great weekend! We will definitely book through Cabins USA again. The staff was friendly and helpful. Checking in and out was a breeze, and while everything wasn't absolutely perfect we still had a great time!
Company Response:
Thank you for your review, Jennifer! We appreciate your business and your feedback. We offer a starter kit of paper towels, toilet paper, dish soap, laundry soap, and hand soap however we do not provide the coffee filters in any of the cabins. We do offer 24/7 service for any maintenance issues that guests encounter. This cabin is on water filtration system and we would have been more than happy to come out and address this for you during your stay. Signal strength can vary from cell phone to cell phone however this cabin does have cell service. Again, we appreciate your feedback. We hope that you will come back and stay with us again soon!

2 of 6 Guest Review

Guest Rating: 10
Stayed on 10/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the 3rd cabin me and my wife has had in Tennessee but the 1st with cabins usa. We were very pleased with the whole experience. Very close to surrounding shopping and eating areas but still secluded. Will use them again for upcoming anniversaries.

3 of 6 Guest Review

Guest Rating: 9.3
Stayed on 10/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and beautiful. I had to pick up garbage outside the first day that was lying around outside. The cover to the hot tub was busted and styrofoam was in the water and lying on the back deck. Everything else was wonderful! I do plan on staying again and we loved the secluded location!
Company Response:
Thank you for your review, Eunice! We are delighted that you enjoyed your cabin and your stay with us! We wanted to provide you with an update and let you know that this cabin now has s a bear proof trash container. We are delighted that you plan to stay with us again and we look forward to your return!

4 of 6 Guest Review

Guest Rating: 10
Stayed on 09/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great cabin for a romantic getaway . We enjoyed that it was private yet close to all the restaurants and shopping in pigeon forge . It was a very clean and well kept cabin . The bed was very comfortable and we enjoyed the jacuzzi tub and the hot tub. Would def stay at this cabin again.

5 of 6 Guest Review

Guest Rating: 10
Stayed on 08/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed the cabin very much and will be back soon

6 of 6 Guest Review

Guest Rating: 8.6
Stayed on 06/29/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was nice, but the mattress needed to be replaced. And also you should let people know that the landline doesn't work and you can not get cell phone service. We had wifi but we just couldn't get or recieve phonecalls.
Company Response:
Thank you for your review, Ricky! We wanted to let you know that this mattress has been replaced. We appreciate you choosing Cabins USA and we hope that you will be back to stay with us again soon!

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum
































































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