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bearHAVEN Guest Reviews

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3 Bedroom, 3 Bath, Sleeps 10, Cabin Rental
with 3 level cabin, 3 king beds, 2 twin beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, jacuzzi, pool table, mountain view, non smoking, washer/dryer
Overall Rating: 9.2   /   10

1 of 1 Guest Review

Guest Rating: 9.2
Stayed on 08/01/2019
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a good visit and did like the cabin. We had a few small issues, but nothing that ruined our stay.

1) The TV in the basement didn't work correctly. It is a smart TV and had a Spectrum cable box, but you couldn't change the TV input to watch it (remote had no batteries, TV has no buttons).

2) The instructions received for using the keyed door lock were a little vague as far as locking it when you left during your stay. We figured it out, but that could be communicated clearer.

3) Flush lever on the main floor bathroom was broken. To flush, we had to take off the tank lid and pull up on the stopper.

4) Washing machine worked, but the cold water feed was broken; it only dribbled cold water into the washer. It took more than 45 minutes for the washer to fill up.

These were small issues and none would preclude us from staying again, although we'd hope if we returned that the issues would have been corrected. We loved the privacy and the convenient location. Our children (9 & 7) loved the loft with the little canopy beds. We enjoyed the Midway arcade machine (2nd player joystick broken but I don't blame ownership for that) and the pool table. Kitchen amenities were good, there were plenty of towels, soap, TP, etc.

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

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