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Victoria's Queen Guest Reviews

Reserve Victoria's Queen Today!

2 Bedroom, 2.5 Bath, Sleeps 4, Chalet Rental
with 2 level chalet, 1 king bed, 1 queen bed, bbq grill, deck, gas fireplace, hot tub, wifi internet, jacuzzi, resort pool, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.7   /   10

1 of 4 Guest Review

Guest Rating: 9.9
Stayed on 03/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The chalet was gorgeous and very comfortable. We enjoyed sitting in the swing on the porch and watching the sun set. My only suggestion for improvement would be to add instructions in the check-in documents regarding operating the fireplaces, thermostats and internet passwords. The staff were helpful when called and all of our tiny problems with those were resolved quickly.

2 of 4 Guest Review

Guest Rating: 10
Stayed on 01/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 4 Guest Review

Guest Rating: 8.8
Stayed on 11/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Beautiful view, nicely furnished and decorated and nice amenities. Relaxing and peaceful venue. We think somewhat over-priced given our experience. The cabin was adequately clean for our visit, but there was evidence that deeper cleaning and more extensive maintenance are both needed. One toilet ran intermittently during our stay. Neither of the two gas log sets worked and required Maintenance to come over. They were professional and courteous and successfully got both going, but neither could be controlled with the switch/timer mounted on the wall for that purpose. This created some confusion and Maintenance commented further work would be needed on them after our stay. It rained a great deal Friday night and Saturday morning. A portion of the vinyl ceiling over the main entry deck collapsed onto the deck overnight. We were somewhat startled by the loud noise and saw on Saturday morning what had awakened us. We expected Wi-Fi to be available, but the password we were given would not work. Maintenance offered to come to investigate, but we had less than 24 hours left in our stay and decided to not worry about that.

The most exciting part of our visit was the bear that opened the door and got into our car as we walked into the cabin with our first armload of bags at 4PM! It also got into the car of the family renting the cabin next door! Pictures and video are amazing to see. We had no idea we would have such a scary and close encounter with a bear and were left wondering why more emphasis isn't placed on the potential for this when we made the arrangements.

Our purpose for the trip was to have a brief, private getaway and rest. Bear encounter (leather interior damage) aside, we did just that in comfort and amidst the beautiful mountain backdrop.

4 of 4 Guest Review

Guest Rating: 10
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice! Will be booking this location again!!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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