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Top of the World Guest Reviews

Reserve Top of the World Today!

6 Bedroom, 4 Bath, Sleeps 22, Cabin Rental
with 3 level cabin, 4 king beds, 3 queen beds, 6 twin beds, bbq grill, deck, fire pit, wood fireplace, game room, hot tub, wifi internet, theater room, private pool, private pool, pool table, premium view, mountain view, private, non smoking, washer/dryer
Overall Rating: 9.5   /   10

1 of 29 Guest Review

Guest Rating: 9.1
Stayed on 03/09/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

2 of 29 Guest Review

Guest Rating: 9.8
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our second time visiting Top of the World. Our group loved it the first time and couldn't wait to book again! The cabin is amazing and the view is beautiful. We were a little disappointed that the same things that we in need of being fixed 2 years ago still needed fixed this year. We were unable to use our hot tub at all the first trip at all. This year, we were not able to use it the first night, but the staff was able to make it to the cabin late afternoon the next day to fix it and we were able to use it the rest of the weekend. The pool was also serviced but remained a bit unclear the entire weekend.
Now that they are building other cabins so close, the already steep and narrow road seemed even more narrow. A great cabin will amazing views, but we will be looking to try a new Cabins USA cabin for our next visit.

3 of 29 Guest Review

Guest Rating: 9.6
Stayed on 12/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time at Top of the World. It's a fantastic cabin for a large group. The hot tub stopped working shortly after our arrival, but it was quickly fixed after I gave them a call. The pool was not usable during our stay, but that did not bother our group.

4 of 29 Guest Review

Guest Rating: 9.0
Stayed on 11/20/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This cabin was amazing and the view was breath taking. Customer service was great. Our family loved everything about the cabin , especially the Buck hunter game, everyone got addicted. I would definitely recommend this cabin to everyone.

5 of 29 Guest Review

Guest Rating: 10
Stayed on 11/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked for our wedding weekend. We got this cabin and one other cabin from another popular booking Company. Save yourself the trouble and book your cabins thru this site. They were lovely to work with, the property was stunning, and everyone couldn't stop talking about how great it was. Thank you for being a ln amazing cabin rental service!

6 of 29 Guest Review

Guest Rating: 10
Stayed on 09/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I didn't like the steep driveway, I think that should be in the description of the property. It was alot of spiders (big) all around the property. Overall the property was beautiful we all enjoyed ourselves.

7 of 29 Guest Review

Guest Rating: 9.7
Stayed on 07/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Customer service accessibility outstanding.
All issues resolved immediately and professionally.
Great support staff

8 of 29 Guest Review

Guest Rating: 7.8
Stayed on 06/19/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 7
Value: 7
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin was beautiful and at a great location. The cleaning crew was still there when we arrived and our entry was delayed an hour past the 4:00 check-in. The kitchen was not fully furnished. We had to purchase a skillet to adequately cook breakfast. There was only one dish towel. We realize that the cabin is in the woods and controlling insects can be a problem. The doors, especially on the lower level and at the pool house, have gaps at the thresholds which allow bugs easy access to the cabin. There is a real problem with millipedes. Besides sealing the doors better, maybe provide a broom and dust pan to sweep them up.

9 of 29 Guest Review

Guest Rating: 9.7
Stayed on 05/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No review comes close to the experience. The cabin is absolutely beautiful and was perfect for my family of 24 people who attended. The cabin has 7 bedrooms not six and Def could have accomodated 4-6 more people. We used this cabin as a location for my vow renewal and it was perfect. The only complaint was the downstairs bedroom closest to the laundry room, it stayed much colder than the rest of the cabin and was moist and smelled of mildew which I believe came from the hot tub because it also had an off putting smell. I studied the reviews vigorously before coming up and improvements were made!!! They had a broom and vacuum available making cleaning up a lot easier than what was stated in previous reviews. As far as appliances so the blender was broken and the freezer didn't freeze. The remote to the theater TV did not work nor did half the remotes upstairs. I still give this cabin a 10/10 because it was still perfect for us. It was an experience to remember

10 of 29 Guest Review

Guest Rating: 10
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

11 of 29 Guest Review

Guest Rating: 9.9
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin so much we booked it again the day after we left!!! There were a few issues we had during our stay but as soon as I called they came to take care of it I would say the only downside of this cabin is where the hot tub is I know it's over in the corner for the view but I wish it was more by the pool/fire pit side to be near everyone other than that it was amazing!!!!

12 of 29 Guest Review

Guest Rating: 9.2
Stayed on 01/07/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was lovely and huge. More than enough space for my group. The staff were excellent and handled issues promptly. Some improvement for future visitors is the upstairs bathroom. It had black mold all around the base of the shower floor and corners. The area where the toilet smelled like septic tank. The only minor issue was some dishes were missing, essential type. Other than that, everything else was immaculate.

13 of 29 Guest Review

Guest Rating: 9.9
Stayed on 12/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such an amazing stay at Top of the World! By far our favorite cabin so far. The view was amazing! Beds were super comfortable. Kitchen was so nice. Games were pretty cool (one wasn't working). Cant wait to book and come back year after year. Only reason I dropped cleaning down to a 9 was the horrible sewage smell that wouldnt go away upstairs. Other than that it was a spectacular vacation!

14 of 29 Guest Review

Guest Rating: 9.5
Stayed on 12/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall our stay was good there are some issues there when I would like to see corrected sewage smell in the bathrooms water leaking in the Basement toilet expose nails i in the theater room behind the chairs The living room recliners were both broke and the Pac-Man machine was not operational it was also broke The view is extraordinary

15 of 29 Guest Review

Guest Rating: 9.0
Stayed on 10/14/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

16 of 29 Guest Review

Guest Rating: 10
Stayed on 08/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This house was stunning, plenty of room for everyone, beds were also comfortable. Loved everything, 2 cons, only skillet in the house was a10 in pan, not big enough to cook for 16 people, and they were doing construction next door, the construction wasn't bad until they drilled a well, it was very loud. Overall I will come back to this cabin, and we seen bears on 2 different occasions. Thank you for having us!!!!

17 of 29 Guest Review

Guest Rating: 10
Stayed on 06/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
WOW. In addition to an amazing view, this cabin's location is perfect. Close to the main drag, but on the quiet side of the mountain, where the beauty and serenity of the area can be appreciated. Our family had a great time here, and would definitely visit this cabin again. We turned all the lights out and sat in the hot tub on the back patio and just enjoyed the stars and quiet around us. The teenagers with us appreciated the video games and the bunk beds, leaving the adults to enjoy the view in peace upstairs:). The view-I spent a lot of time sitting in the recliner staring out over the valley, and the landscape seemed to constantly change with the clouds and the way the sun hit the hills and mountains. Absolutely breathtaking!

We were relocated to this cabin after our first cabin had a little mishap with a lightning strike-they were absolutely AMAZING with relocating us and taking excellent care of us-for something that was totally out of their control. I would absolutely recommend this company for all your local stays in this area.

18 of 29 Guest Review

Guest Rating: 10
Stayed on 06/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 29 Guest Review

Guest Rating: 9.5
Stayed on 06/05/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was beautiful. The morning view of the sun rise was breath taking. Just simply amazing ???? ????

20 of 29 Guest Review

Guest Rating: 9.5
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view is amazing! I love that this cabin is kind of by itself. The bathroom situation was not ideal. We had a large crowd and the bathroom downstairs was too small to accommodate all of the people sleeping down there. There was no broom and this made it hard to clean up. It would have been nice to have some potholders in the kitchen. We had no problems with the hot tub or pool. The pool house was very warm. The staff was amazing and very helpful. The trash cans had gotten down over the bank some how. Probably by a bear. Someone came out our first night there and went down over the bank, in the dark, and got the trash cans for us. Overall this cabin was great and we would definitely stay here again!

21 of 29 Guest Review

Guest Rating: 9.7
Stayed on 02/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a few issues the first day there but the staff was amazing and was there in a flash after calling to figure out the issue! We were accommodated with a extra night stay for a discounted price for the complications! Location was amazing and the views were breathtaking! Only thing I would recommended would be that they leave some cleaning supplies. Also a vacuum and a dust pan. All we could find was a broom. Other than that our stay was great!

22 of 29 Guest Review

Guest Rating: 10
Stayed on 01/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing stay! There were a few things that didn't work for us our first night. The staff showed up the next day to fix them! The shower in the master bedroom and fire place were not working. Both were fixed. The hot tub didn't work and they were not able to service due to warranty. The hot tub did not work for our stay and we were never contacted about it being services for the remainder of our stay.

The cabin and view were amazing! The hills were steep and even with the snow we had no issues accessing by our cabin. Staff was very quick to respond! Would definitely stay again!

23 of 29 Guest Review

Guest Rating: 10
Stayed on 11/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved it everything was prefect best cabin I've ever seen there was no need to live th cabin everything was there

24 of 29 Guest Review

Guest Rating: 9.1
Stayed on 11/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin itself was lovely, lots of nice amenities, plenty of room. The driveway up is a bit steep, I'd try and arrive during the daylight hours if at all possible. We did wish there was a DVD player hooked to the tv in the theater room, that would have been fun for a movie night. There was an odd smell in the master bath (I notice someone else mentioned it in a previous review) and housekeeping definitely needs to step it up. All in all, we very much enjoyed our stay. Best views we have ever had in a rental!

25 of 29 Guest Review

Guest Rating: 9.5
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall we loved staying at this cabin. There were a few things that I would like to mention that should be improved. I will start with the good things first. The view is absolutely amazing!!!!! The cabin was very comfy but the lighting in the bedrooms is bad, especially in the Master bedroom. I was really disappointed that there is no light near the hot tub, at night it gets really dark out there so if you want to get in the hot tub you will need to do it during the day or be out there in the dark. The tvs worked fine but we could not get the surround sound in the living room to work. The master bedroom bathroom also has a weird sewage smell in the area where the toilet is. There is also no net for the swimming pool so my husband had to get in clean the pool by himself. I noticed that was included the last review so I found it odd that no one took the time to correct that issue. The owners of this cabin should also consider getting a gate for the trash cans to keep bears out. We had 2 encounters with bears because of the trash. Other than what I mentioned above our stay was great and we will definitely book this cabin again if the things mentioned are fixed.

26 of 29 Guest Review

Guest Rating: 8.8
Stayed on 09/20/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

27 of 29 Guest Review

Guest Rating: 8.5
Stayed on 09/11/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had a great time on our trip. There were some things that could have been different but it didn't negatively affect our overall trip. We felt the place could have been a little cleaner i.e., the kitchen floor was greasy and the cabin was dusty. The game machine did not work, we couldn't get the surround sound to work, the Keurig coffee machine did not work and one of the recliners didn't recline. We called early Saturday afternoon for someone to come clean the pool and remove trash. They weren't able to come until Sunday and we were leaving on Monday so we went to the store and purchased our own net to clean the pool. There should be a net left in the pool house so no one has to bother maintenance. A bear got into the trash on Saturday as well. The cans are regular cans, not the kind designed to keep bears out. Other than that, we had a good time and we go again. The view is amazing but the drive up is scary. The instructions about using the key pad to get in did not match the actual key pad for our cabin so it was a little tricky getting in. There is conflicting information about checking out but we texted the number provided when we left. The kitchen is fully-equipped of course and that is what we needed! Loved the deck, hot tub and sauna and how spacious the place is. Everyone was comfortable. We are thinking of going back next year.

28 of 29 Guest Review

Guest Rating: 9.6
Stayed on 08/28/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

29 of 29 Guest Review

Guest Rating: 9.7
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The pool was COLD. The heater is not large enough. No lamps and poor lighting. Workers left 3 wrecking bars laying around on deck and mantle but we didn't touch. Nice clean place, wonderful view, WOULD definitely go back if things were corrected. Cabin USA was wonderful to work with.
Company Response:
Hi Janice, thank you so much for your feedback! We value your thoughts and will always do what we can to make your next stay at this cabin as perfect as possible! The pool heater has been inspected and it is working correctly. Indoor pool water temperature is kept between 80-84 degrees; the heaters are not designed to heat to high temperatures as hot tubs do. The owner of the cabin has ordered lamps for all the rooms and these will be placed in the cabin as soon as possible. So you will have plenty of extra lighting for your next trip! Thank you again for your feedback and for choosing Cabins USA. We look forward to having you back at Top of the World soon!

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum


























































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