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Chalet Vista Guest Reviews

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3 Bedroom, 3.5 Bath, Sleeps 10, Cabin Rental
with 2 level cabin, 2 king beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, pool table, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 8.9   /   10

1 of 1 Guest Review

Guest Rating: 8.9
Stayed on 10/16/2020
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 3
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked our stay for October 16-19 my 5th anniversary, and we bought 2 other couples along with us. There were no pictures of the home but it was listed as a luxury home. Which it was, It seemed to be a new build. Because there were no pictures the description listed the home to have 3 bedrooms, 1 king bed and 2 bedrooms with queen beds which fit us perfectly. We got there one of the rooms had queen bunk beds instead. Which meant one of the couples had to sleep on the bunk beds. Had I known the room had bunk beds I would have rented a different home to accommodate the other couple. But they were ok with the arrangement. Also upon arrival the keycode didn't work for the front door and it was very cold outside. I called the office and the lady that answered the phone was trying everything she could to help, It just so happen that the side door was unlocked and we were able to enter the home. The lady on the phone put in a work order for maintenance to come in the next morning. They did and fixed the lock. Over all, our stay was wonderful and yes I would book this stay again. But I want to suggest a few things, the owners should post instructions on how to adjust the thermostat, the first night was very could, put soap holders in the showers and the turn into the drive needs to rerouted. It's dangerous coming out of the drive, there's a V" like turn to the left so we had to pull out and back up, pull forward and back up again and watch to big cliff drop off in front of us to get straight on the road, and there's a deep curve at the drive so oncoming cars can't see you and you can't see them coming. But I clearly want Cabins USA and anyone else who books this cabin to know, it is a beautiful cabin and we had the best Anniversary EVER!!!!!!!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

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