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Smoky Mountain Memories Guest Reviews

Reserve Smoky Mountain Memories Today!

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15 Bedroom, 15 Bath, Sleeps 60, Cabin Rental
with 3 level cabin, 12 king beds, 14 queen beds, bbq grill, deck, fire pit, fireplace, game room, hot tub, wifi internet, theater room, private pool, private pool, pool table, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.4 / 10

1 of 6 Guest Review

Guest Rating: 9.4
Victoria W.Reidsville, NC
Stayed on 04/10/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was absolutely AMAZING! We booked the cabin for a family reunion and it was PERFECT. The only downfall was how high up the cabin was. It literally felt like we were going to fall off the side of the road at times. A lot of my family didn't care to explore the city because they were too afraid to drive back down once they had arrived. Other than that, everything was perfect.

2 of 6 Guest Review

Guest Rating: 10
Stacie B.Mobile, AL
Stayed on 03/28/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place is amazing and had something for everyone to enjoy! We had a few issues but called and they were taken care of in a timely fashion. Should we ever be brave enough to gather the entire family together again, we will certainly look into booking Smoky Mountain Memories!

3 of 6 Guest Review

Guest Rating: 8.5
Courtney G.Ila, GA
Stayed on 03/16/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The only issues we had were two rooms had an infestation of lady bugs, dead and alive.
Everything else was perfect.

4 of 6 Guest Review

Guest Rating: 9.5
Natalie R.Huntingburg, IN
Stayed on 09/14/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Overall everything was wonderful. The hot tubs could've been cleaner and we found some kind of animal poop on one of the back upper decks in the corner. The door handles in several rooms were loose and hard to use because of the looseness. Other than that we loved the cabin and had the best weekend!

5 of 6 Guest Review

Guest Rating: 9.7
Stacey R.Atlanta, GA
Stayed on 04/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 6 Guest Review

Guest Rating: 9.3
Joyce D.Englewood, TN
Stayed on 03/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is beautiful and the view. Amazing! The arcade game ski ball and pool table were lots of fun and were all in good working order. The maintenance crew that came out to address some issues were outstanding and very cordial and helpful however, we arrived on Friday but had to wait until Saturday before they were able to get out.
One issue was there were only a few hand towels in the entire cabin, and no bath towels or washcloths. Although this was not a cabins USA issue we understand but a contracted service however this made it very difficult or impossible for people to shower, unless we went to town and bought our own towels, but they were brought up the next afternoon by the maintenance employee who went beyond his job description to do that for us!. When we arrived, the hot tubs were cold, and one was not filled, and the door locks to the pool were not working. We had small children, so this was a major concern. Additionally, one bedroom had been and continued to leak and we were not able to use that bedroom. The door locks and hot tubs issues were addressed the next day, and the maintenance crew was exceptional!
Overall Cabins USA were very responsive to our issues and we are pleased with the company. However, we would advise if you plan to rent this cabin to make sure the bedroom leak has been addressed or don't expect to use that bedroom and also that the hot tubs are ready to use when you arrive. The hot tubs were a main amenity for our group and we missed an entire day of our brief two day stay.

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum


























































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Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

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Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

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