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Luxury Mountain Hideaway Guest Reviews

Reserve Luxury Mountain Hideaway Today!

5 Bedroom, 4 Bath, Sleeps 16, Vacation Home Rental
with 3 level vacation home, 4 king beds, 4 queen beds, bbq grill, deck, fire pit, game room, hot tub, wifi internet, jetted tub, theater room, private pool, private pool, pool table, premium view, mountain view, private, non smoking, washer/dryer
Overall Rating: 8.7   /   10

1 of 2 Guest Review

Guest Rating: 9.0
Stayed on 02/10/2023
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We originally booked a cabin and had some issues. I had to call the office twice and the gentlemen was not very friendly. A supervisor called me back to resolve our issues. This gentlemen was very nice, understanding and helpful. He moved us to Luxury Mountain Hideaway that same night. We were very pleased with this move. The house was beyond our expectations. It was very clean and had plenty for our kids to do. The only thing I would suggest is they put blinds or curtains over 4 of the bedroom patio style doors. It was very bright at night and early morning and not much privacy if your fellow guests are walking around on the back patio. I have already recommended this house to family and friends. Thank you to the supervisor at Cabins USA that handled our complaint quickly and made things right within minutes of returning my call. We will definitely be renting this house again!!!

2 of 2 Guest Review

Guest Rating: 8.4
Stayed on 12/24/2022
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 4
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Our family of 12 stayed in this house for the Christmas hlliday. The house is spacious and beautiful, inside and out. The pictures of the driveway (on the website) are very misleading though. This house has a STEEP driveway that is difficult to navigate even with 4WD. The driveway connects with the road at a dip point, ledge and trees are on the other side. VERY unsafe situation during snow/icy weather. If we had known this, then we would not have booked this particular cabin during the winter season. View from back of house is beautiful. All bedrooms have doors that open to a balcony area. Would recommend blinds or curtains be placed on these doors for privacy and sleep comfort. House has nice with streaming capabilities in every room, pool house, game room, video room, 2 separate kitchen areas, 2 living rooms. We unfortunately did not have access to the game room or pool for the first 2 days of our 6 day trip. (We had not been sent the access codes and the office was closed. Issue was rectified once we were able to speak with office staff.) Pool is nice but is not heated. Dryer did not work the entire time that we were there. We called for service, did not ever see anyone. Washing machine works great. Trash outside was not picked up at all. Plenty of towels and toiletries. Nice kitchen appliances and plenty of plates/forks/cups. If you have a large family and intend to cook, i would recommend bringing your own large pots. House has some regular size pots but not large enough to feed 10+ people. House is conveniently located within 10 mins of the parkway. Several shopping centers, restaurants and entertainment locations are nearby. Beds are comfortable, couches not so much. House has log heating units, will need to bring your own logs to burn if you wish to use these. Definitely would not stay at this location during winter weather but may consider staying during summer/fall.

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

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