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Grand Getaway Cabin Guest Reviews

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4 Bedroom, 3 Bath, Sleeps 12, Cabin Rental
with 2 level cabin, 4 king beds, 2 full beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, theater room, resort pool, pool table, resort view, non smoking
Overall Rating: 8.8 / 10

1 of 4 Guest Review

Guest Rating: 7.8
John B.Gray, TN
Stayed on 03/25/2024
Booking: 10
Staff: 3
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 1
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was roomy & clean with plenty of furniture & games. The hot tub was great! There could've been better skillets but we got by with what was there. The mattress in the master bedroom was terrible to say the least. One of the bedrooms downstairs had such an odor that we weren't able to use it. The Wi-Fi was really weak & slow. The TV in the living room didn't work well. I was really disappointed that the had logs didn't work either. The first full day there we called about the issues we were having. Someone came to work on the issues at 10:30 PM on the second day we were there. I thought it to be too late in the evening for someone to be knocking on the door let alone want to come inside to do some maintenance. I told them they'd have to come back at a more convenient time. We were checking out the next morning anyway. The resort was nice & well kept. We enjoyed the indoor pool, although the water & room temperature could've been warmer. It's also in a great location. Off the beaten path but convenient to everything.

2 of 4 Guest Review

Guest Rating: 10
Pamela W.Louisville, KY
Stayed on 03/08/2024
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 4 Guest Review

Guest Rating: 9.0
Irene E.Lawrenceville, GA
Stayed on 11/17/2023
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

4 of 4 Guest Review

Guest Rating: 8.5
Kristen C.Unionville, TN
Stayed on 11/03/2023
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 5
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
We were supposed to check in at 4pm however we couldn't get in with the code provided to us. We called and spoke to a representative and she provided multiple codes in which none of them worked. We had to wait 45 mins for maintance to get there to let us in. Once we were in we still didn't have a code to get back in for another hour so we couldn't leave with it unlocked. Very disappointed! We also see 2 roaches in the cabin within a few hours of being there. The beds are super HARD, and it's not just one of them, it's ALL of them. The wifi is horrible and hardly any service in the location. Wouldn't stay here again.

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

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