Cabins USA Availability Search Icon Availability Search Small Icon


Guest Reviews

Reserve Stay'N Play Today!

Stay'N Play Guest Reviews

Featured Property Photo
4 Bedroom, 3 Bath, Sleeps 12, Cabin Rental
with 2 level cabin, 3 king beds, 3 queen beds, bbq grill, fire pit, electric fireplace, game room, hot tub, wifi internet, resort pool, pool table, wooded view, non smoking, washer/dryer
Overall Rating: 9.9 / 10

1 of 8 Guest Review

Guest Rating: 10
Judy W.Olive Hill, KY
Stayed on 09/12/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great about the cabin! We took a multi-family trip for the weekend and very much enjoyed the amenities and space provided at Stay N' Play. There was plenty of wildlife activity! We spotted a bear on the road coming up to the cabin, and spotted a momma and her 3 cubs crossing the road in front of the cabin. A few days later momma and her cubs crossed the back yard! Would definitely stay there again. The cabin was very clean and new.

2 of 8 Guest Review

Guest Rating: 9.8
Susan A.Dayton, TN
Stayed on 08/29/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only complaint I have is beds were not comfortable. But loved the cabin and location!!!!!!

3 of 8 Guest Review

Guest Rating: 10
Jennifer R.Middletown, OH
Stayed on 07/22/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely love. My grandkids absolutely love. All the gaming. Great for family vacation. Everything was top end. Only issue was water pressure in 1st bedroom was awful. Sure cit can be corrected all others were fine.
Thank you so much for allowing us to use this amazing cabin. Looking forward to coming back.

4 of 8 Guest Review

Guest Rating: 10
Brandi S.Ruckersville, VA
Stayed on 07/29/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family thoroughly enjoyed our time at Stay-N-Play. The cabin was beautiful, very clean, and had all the amenities that we were looking for. Our children absolutely loved the game room (pool table, air hockey, play stations, etc.), hot tub, and fire pit! A lot of S'mores were eaten there; however, we did all have to scatter when a black bear made an appearance. The wildlife is abundant and beautiful. The cabin has spacious, level parking which made unpacking so easy. The cabin came equipped with all the kitchen/BBQ accessories that we needed. We would definitely stay here again!!

5 of 8 Guest Review

Guest Rating: 9.5
Lindsey H.Vinton, VA
Stayed on 05/16/2024
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Loved this cabin! I never leave reviews, this is well worth the review !!

6 of 8 Guest Review

Guest Rating: 10
Craig P.Wheelersburg, OH
Stayed on 05/01/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 8 Guest Review

Guest Rating: 10
Richard B.Buena Vista, GA
Stayed on 02/16/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay. The cabin was clean and comfy. The playroom was great!

8 of 8 Guest Review

Guest Rating: 10
Alice H.Pineville, KY
Stayed on 02/09/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There was a little misunderstanding regarding the express check in - I was a little frustrated over that, but sometimes that happens. I do apologize for getting frustrated when I called.

As far as everything else, it was great. The service, check in and check out was great, very friendly and courteous staff. The cabin was absolutely gorgeous and we couldn't have asked for anything more beautiful and nice. It was one of the cleanest cabins we have ever rented. We enjoyed everything - the kitchen, the game room etc. And the hot tub was great, it was extremely nice and clean.

Our little getaway for the family was awesome and we want to thank you all so much for making it a great time. We will recommend you all especially this cabin.

God bless you all.
Alice and family

Book My Cabin Today!

Cabins USA Official Logo
star star star star star
2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

Interested in receiving our newsletter? Simply provide your full name and email address in these fields to begin receiving information. By doing so, you can learn about special promotions and events in the Smoky Mountains!

We respect our customer's privacy and feel it is disrespectful to bombard anyone with emails. We treat all information that customers share with us as private and confidential. Cabins USA never shares this information with third party sites.

Arrival Date: Mandatory, select or enter date you will arrive (MM/DD/YYYY)

Nights: Mandatory, select or enter the number of Nights you will be staying with us

Promotional Code: Must enter a valid code

Optional Search Items: (Amenties, Cities, etc)
Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.