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A Romantic Journey Guest Reviews

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Featured Property Photo
1 Bedroom, 2 Bath, Sleeps 4, Cabin Rental
with king bed w/ canopy, pool table, gas grill, 2 covered decks, queen sofa sleeper, gas fireplace, resort pool, hot tub, fully equipped kitchen, spiral staircase, jetted tub in master bedroom, washer/dryer, non-smoking
Overall Rating: 9.4 / 10

1 of 177 Guest Review

Guest Rating: 10
Rickey B.Millington, TN
Stayed on 02/13/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 177 Guest Review

Guest Rating: 10
Craig F.Fayetteville, PA
Stayed on 02/09/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 177 Guest Review

Guest Rating: 9.3
David B.Moncks Corner, SC
Stayed on 02/05/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is a nice standard cabin. It doesn't have a great view, but it does have decent city view. It is very convenient to the main strip and attractions. The place was clean, and adequate for a couple or maybe a family with two small kids. One negative is there was no wifi. There are smart TVs that have dish network but no access to internet.

4 of 177 Guest Review

Guest Rating: 9.8
Darnell B.Hagerstown, MD
Stayed on 01/28/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were happy with our stay at the romantic journey. If you are looking for a something quiet, comfy, and cozy, this is your place. The hot tub both outside and inside were very relaxing and kept a good temperature. The hot tub jets on the deck could have more power but still suited us. The road leading to the cabin is very steep but wasn't an issue for us. The pool table is in an awkward spot which the short pool stick came in handy. As far as the Wifi, it worked well for us. I would definitely recommend this cabin to anyone interested.

5 of 177 Guest Review

Guest Rating: 10
James E.Douglas, GA
Stayed on 12/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 177 Guest Review

Guest Rating: 8.7
Regina D.Muscle Shoals, AL
Stayed on 12/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The parking is horrible. All else was absolutely wonderful as usual. Always book with Cabins USA. Love you guys.

7 of 177 Guest Review

Guest Rating: 9.8
Kaleigh P.Muncie, IN
Stayed on 11/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

8 of 177 Guest Review

Guest Rating: 9.3
Jasmine H.Cincinnati, OH
Stayed on 11/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Just needs some WIFI other than that it was a nice cozy stay.

9 of 177 Guest Review

Guest Rating: 10
Raina G.Bethpage, TN
Stayed on 11/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was wonderful. The privacy, location to things to do, and check in/out were the easiest we have ever had. The cabin was perfect except the parking was precarious and the jet bath tub would not hold water. We loved the secluded location but convenient location. Cabin was very clean and comfortable. Great way to relax and let stress go. Will be returning soon!

10 of 177 Guest Review

Guest Rating: 9.8
Calvin J.Beaufort, SC
Stayed on 10/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Some of the window blinds need to be replaced but other than that if was money well spend we enjoyed and look forward to vacationing with you again!!!

11 of 177 Guest Review

Guest Rating: 8.7
Nicole S.Rockville, IN
Stayed on 06/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 1
Would Recommend Company: 10
Would Recommend Property: 5

12 of 177 Guest Review

Guest Rating: 9.0
Deanna W.Mount Pleasant, MI
Stayed on 03/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

13 of 177 Guest Review

Guest Rating: 9.5
David K.Melbourne, FL
Stayed on 12/23/2022
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I had been dreaming of going to a place like this for years. We were not disappointed at all. It was absolutely everything we could have wished for. All we had to bring was our food and clothing. Everything else was provided for us. Dishes, silverware, pots, pans, blender, toaster, everything, even down to a rolling pin. It was decorated very tastefully for Christmas. When we got there it was 3 degrees with a windchill of 13 below zero. Out of the downstairs bedroom and into the awaiting 102 degree hot tub. Perfect. Back into the bedroom after that, to a wonderful night's sleep on the king size bed. Local amenities were great, as was expected in Pigeon Forge (tourist town). It snowed about 1 inch the night before we left to go home. This was an uncommon weather situation that created a small issue. Because the cabin sits on a beautiful mountain side, the driveway in front of the cabin is at about a 20 degree angle. If you have trouble walking, this might be of concern. It did create the problem of trying to leave early on checkout day, in that we had to wait about 4 hours for the sun to melt the snow in the driveway before we could make it up to the top of the hill our cabin was on, to get down to the main road. Once the sun was on the snow, it cleared quickly. We could not have hoped to have a better time. Warm, cozy, comfortable, and relaxing is a perfect way to describe our time in this cabin. Can't say it enough...PERFECT!!!

14 of 177 Guest Review

Guest Rating: 10
Diana D.Marion, VA
Stayed on 11/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin..it was very clean...we have stayed in a lot of cabins and this was one of the best we've stayed in...even though the place we parked was very steep that's to be expected when you're on a mountain...bed was very comfortable....thank you Cabins USA for another great stay at one of you cabins...hope to see you again next year !!!!!

15 of 177 Guest Review

Guest Rating: 9.8
Tanisha D.Marietta, GA
Stayed on 11/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My only concern was the parking on the hill. But other than that, everything else was perfect! Check in and out was effortless. Cabin was clean when I arrived and had everything I needed.

16 of 177 Guest Review

Guest Rating: 10
Jeff S.Brookfield, WI
Stayed on 11/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our time in the Romantic Journey cabin. Its a very relaxing atmosphere. In the morning we sat on the back deck rocking chairs taking in the view, the cabin is on top of a huge hill making for a great view. The amenities such as the kitchen, fireplace, pool table, and outdoor hot tub made this a very cozy cabin and we really enjoyed our stay. We were about 5 minutes away from all the fun attractions in Pigeon Forge and about 20 minutes away from entering the Smoky Mountains park. The cabin parking is on quite a steep hill, we put our car's parking brake on just in case! Overall we were very happy with our stay and would stay here again.

17 of 177 Guest Review

Guest Rating: 10
Thomas T.Huntsville, AL
Stayed on 10/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 177 Guest Review

Guest Rating: 8.5
Cody H.Amory, MS
Stayed on 09/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7

19 of 177 Guest Review

Guest Rating: 10
Jay A.Riner, VA
Stayed on 09/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Have stayed here many times. Love this Cabin. Yes the parking is very steep. But it's on a mountain and I'm sure it's not the only cabin that has steep parking. You just have to be careful.

20 of 177 Guest Review

Guest Rating: 10
James R.Shelby, NC
Stayed on 09/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

21 of 177 Guest Review

Guest Rating: 9.5
Kevin S.Monroe, TN
Stayed on 08/26/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an absolutely lovely experience! The cabin was spotless and the location is positively lovely. Check-in and check-out were seamless and the staff was very professional, friendly, and helpful. I do need to bring to Cabin's USA two small issues; one was that the downstairs television did not work and there was not a Ms. Pac-Man game as advertised in your ad. Otherwise, a flawless stay. We will most definitely be reserving our future cabins with Cabin's USA.

22 of 177 Guest Review

Guest Rating: 9.8
Jeff L.Dresden, OH
Stayed on 08/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The only thing , that is the parking is not very good!!

23 of 177 Guest Review

Guest Rating: 9.6
Chris D.Appomattox, VA
Stayed on 07/02/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Very clean and spacious cabin and convenient location. Only issues during stay were that the ice maker did not work, and the bathroom sink downstairs had drainage issue. There were plenty of towels, and the check in and out processes were very easy. Would definitely stay at this cabin again. Parking area was steeper than expected.

24 of 177 Guest Review

Guest Rating: 8.8
George M.Danville, VA
Stayed on 06/11/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

25 of 177 Guest Review

Guest Rating: 10
Martin W.Irvine, KY
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a wonderful visit

26 of 177 Guest Review

Guest Rating: 9.8
Ortances T.Palm Beach, FL
Stayed on 12/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Romantic Journey was the perfect cabin for my family of 4. It had the perfect amount of space and we enjoyed our time inside and out of the cabin. The cabin was clean and felt very welcoming. The Christmas tree was an extra added bonus especially considering we were be spending Christmas in the cabin. I will most definitely book again.

27 of 177 Guest Review

Guest Rating: 9.9
Bridget C.Oliver Springs, TN
Stayed on 12/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect...had everything you need..the parking is scarey... god help if snows or even rain...a slab needs to be poured that is straight...the cabin is positioned at bottom of a steep hill..if handicapped or wheelchair would be dangerous...
Will definitely check reviews more closely next time..the description by cabin USA did not mention this..also no arcade machine and no wifi...sad since cabin was so pretty....

28 of 177 Guest Review

Guest Rating: 9.8
Katie R.Columbia, MS
Stayed on 12/06/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

29 of 177 Guest Review

Guest Rating: 8.9
Jerome F.Spartanburg, SC
Stayed on 11/08/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 5
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The place wasn't ready when we got there at 4 so we had to wait about 20mins just to go in

30 of 177 Guest Review

Guest Rating: 8.5
Kathy D.Minooka, IL
Stayed on 10/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Place was nice. Fireplace very comfy! Staff was very helpful with directions! Only problem is parking on steep hill and fans and lampshades covered in dust.

31 of 177 Guest Review

Guest Rating: 9.8
Amanda A.Jackson, TN
Stayed on 09/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 177 Guest Review

Guest Rating: 9.5
Ryan D.Catawba, OH
Stayed on 09/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great except floors in cabin was extreamly dirty, just walking across floors our feet was totally black, other than that our stay was nice had a great time , loved the coziness and privacy of cabin , checking in and check out was very convenient , Thankyou , would totally recommend!

33 of 177 Guest Review

Guest Rating: 9.4
Sadie H.Martinsville, VA
Stayed on 08/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is amazing and in a great location. The biggest problem is NO INTERNET!! That is awful!!!

34 of 177 Guest Review

Guest Rating: 9.5
Allison H.Abingdon, VA
Stayed on 07/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We LOVED our stay at this cabin! The cabin itself was very clean, the hot tub was very nice, and we had everything we needed to cook, wash a couple loads of clothes and wash a couple loads of dishes in the dishwasher. The pool was very nice (not very big, but luckily there wasn't many people in it while we were in it and we actually had the pool all to ourselves for about an hour one day!) The pool was a salt water pool instead of having chlorine, which was extremely nice and didn't burn your eyes after going under water! The ONLY reason that we will not stay at this particular cabin again, is because of the parking. It was absolutely horrible! People are not lying in the other reviews when they say you have to park on a 90 degree angle. All of the other cabins at this location have an area that has been leveled out for them to park, but this cabin does not! It was so bad that the final morning of our stay, just as we were leaving to check out, our car died (twice) on the hill and we almost rolled over the side of the hill... twice. The only reason it did this was because all of the fluids in the vehicle ran to one side of the vehicle because of the steep angle we were parked. Luckily, my husband is a very good mechanic and after getting our children and ourselves out of the car safely, he was able to work on the car and get it restarted for us to be able to get safely off of the hill. The only other downfall from this cabin was that the wifi does not work. There is a roku there, however you can't use it because there isn't any wifi. This wasn't necessarily a bad thing for us, because it made sure our kids were not able to use their tablets and actually had to play with each other the entire time we were there, but it still would have been nice to have since it is listed as one of the amenities of the property. Overall, we were extremely happy with our stay here. We had an absolutely wonderful time and would gladly stay at this cabin again if they would level out the parking area some. We will DEFINITELY use Cabins USA again and stay at another cabin at this location or one of their other locations. We were extremely pleased with our stay! (Just not the parking! haha)

35 of 177 Guest Review

Guest Rating: 9.8
Aaron T.Lancaster, KY
Stayed on 05/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Parking on the side of that hill was not fun other than that its amazing

36 of 177 Guest Review

Guest Rating: 8.4
Pamela M.Antioch, IL
Stayed on 05/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Cabin was comfortable and spacious. Parking was difficult. Parking space was small and on a very steep incline.

37 of 177 Guest Review

Guest Rating: 9.5
Nicholas A.Georgetown, SC
Stayed on 04/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was great. It's near the main strip, so all the touristy stuff was close. My only gripe is the couch's fake leather coating was peeling off and would get on your clothes.

38 of 177 Guest Review

Guest Rating: 9.3
Shelly B.Lansing, MI
Stayed on 05/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was everything I expected it to be. The only thing I would change or suggest, is the update of the couch, old fake leather that's peeling, and leaves little black specks everywhere, it would be nice if they added an alarm clock in the bedroom. Being it's the last cabin down the hill, it's a very, very steep hill, and no outdoor lighting, which makes driving down the road at night is horrible. Other than that, my stay was WONDERFUL and can't wait to go back...

39 of 177 Guest Review

Guest Rating: 9.8
Ioana C.Crossville, TN
Stayed on 04/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My husband and I stayed here to celebrate our 7 year anniversary. We booked A Romantic Journey because it was a great price, and included many of the amenities we wanted. The parking was a little scary at first, but the more I parked our truck, the easier it got. There is a steep hill, but for the price, you get what you pay for. The cabin itself could definitely use upgrades/upkeep (new couch, wood glue on the cabinets, etc.) It's minor things that could use some attention. All in all, we were pleased with the property and the staff. If you are looking for a nice cabin for a cheap price, this is for you!

40 of 177 Guest Review

Guest Rating: 9.2
Christy M.Wheelersburg, OH
Stayed on 04/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was absolutely perfect for what we needed. I feel there needed to be a little more options when it came to the dishes but other than that we had all we needed. It's just as beautiful as the pictures show. The check in and check out was absolutely the easiest ever!!! I would definitely recommend this cabin! I do feel it needs to have WiFi. We had trouble getting pages to load on our phones.

41 of 177 Guest Review

Guest Rating: 10
Rebecca L.Fond Du Lac, WI
Stayed on 03/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful! Very spacious, yet cozy. It was super convenient to have the washer and dryer right there. We loved the hot tub! The fireplace was very relaxing to sit in front of. The keyless entry system was so convenient.

The downsides...the parking spot was terrible. The garbage can on the porch was tacky and unappealing. We never knew what we'd find when we opened the door. Some printed instructions for things in the cabin would have been helpful. Like how to use the hot tub...how to operate it, how to turn the TV on. It took like 10 minutes to figure out. The cheap paint job on the fireplace flaked off and flew around the room when we used it. The freezer leaked down into the refrigerator.
Overall, we loved our stay!

42 of 177 Guest Review

Guest Rating: 9.4
Traci S.Millport, AL
Stayed on 03/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The driveway/parking area was very steep not something we were use to but we made it work. Would stay again with this company but not this cabin only because the steepness of parking. The cabin was beautiful the view was beautiful. Nice quiet and relaxing. We enjoyed our time there.

43 of 177 Guest Review

Guest Rating: 8.0
Jose G.Kissimmee, FL
Stayed on 02/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 4
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Great cabin... but need to upgrade furniture and appliances... very clean...overall great stay

44 of 177 Guest Review

Guest Rating: 9.7
Kendrick F.Midfield, AL
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a lil cold downstairs

45 of 177 Guest Review

Guest Rating: 9.5
Tierra S.Hopkins, SC
Stayed on 01/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing Place! Only issue no WiFi. But I will be booking with this company again!! Thank You for the Great Experience!!!

46 of 177 Guest Review

Guest Rating: 9.9
Lasabria R.West Blocton, AL
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Words cannot describe!!!!

47 of 177 Guest Review

Guest Rating: 9.5
William M.Knoxville, TN
Stayed on 11/27/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

48 of 177 Guest Review

Guest Rating: 9.7
Amy F.Cordova, TN
Stayed on 11/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

49 of 177 Guest Review

Guest Rating: 10
Stephen C.Gallatin, TN
Stayed on 10/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location , close to everything but far enough out. Perfectly clean. Hot tub in a great shape. Only suggestion maybe trim a few trees down that obscure the top deck view. Would definitely chose again or another cabin in that subdivision.

50 of 177 Guest Review

Guest Rating: 9.8
Cassandra W.Pilot Mountain, NC
Stayed on 10/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely beautiful! The check in and out process was so easy! Staff called to check on us and gave us a number if we ever needed anything. One thing I would recommend is maybe give guest a guide on how to work the tv. It wasn't until the second night we got the tv to work. Also I didn't see WiFi, but the cabin had a Roku. Maybe we didn't figure out how to work that either, but definitely a guide like the hotels have will help future guests. I still will book with cabin USA again, I even referred them to my parents who are looking to book a cabin.

51 of 177 Guest Review

Guest Rating: 10
Jay A.Riner, VA
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

52 of 177 Guest Review

Guest Rating: 7.7
Tim R.Jackson, MI
Stayed on 09/15/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Loved they layout and cleanliness. Very conveniently located near main road of Pigeon Forge. However parking for cabin was poor location as extremely high degreed bank and made it difficult to pull out and even get out of vehicle. Could use better spot for parking vehicle. Pool table was decent quality, but not enough room as had to use short stick many times. Still a nice addition to cabin.

53 of 177 Guest Review

Guest Rating: 9.1
Richard/ G.Granite Falls, NC
Stayed on 09/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Could have been a little cleaner. No wi-fi was a minus. Although everything else was good

54 of 177 Guest Review

Guest Rating: 10
Ronald G.Detroit, MI
Stayed on 08/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I was very much so thankful

55 of 177 Guest Review

Guest Rating: 9.2
Sherry M.Cincinnati, OH
Stayed on 07/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
There were a lot of positives about A Romantic Journey: the cabin was very clean, great value, I could have spent all night sitting on the deck rocking in the rocking chairs and the hot tub worked perfectly. However, there were a few issues we did encounter: the ice maker in the refrigerator leaked all over our food and we had to spend time addressing that, one of the stove burners did not work, the couch is not the most comfortable (the mattress definitely needs replaced) and lastly parking is at a very steep angle. I think that should be included in the description of the property. I have booked with Cabins USA over half a dozen times and will continue to do so.

56 of 177 Guest Review

Guest Rating: 10
Bronzon F.Cincinnati, OH
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very Nice Cozy Cabin!!
The hill to get to the cabin, is a steep one!!
Enjoyed the stay!!
Cabins Usa #1!!

57 of 177 Guest Review

Guest Rating: 9.2
Kaleigh R.Athens, AL
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
My husband and I enjoyed staying in this cabin for a small 1 year anniversary getaway. For the most part we are happy with our stay. We were a little disappointed that their was no Ms Pac-Man arcade in this cabin but stated on the amenities that their was one. This was one of the reasons we decided to book it due to having a arcade game. Maybe Cabins USA could update the description of the cabin to fix this issue. Parking isn’t the best at the cabin but we made it work. Other than those couple things we were happy with our stay and can’t wait to book with Cabin USA In the future.

58 of 177 Guest Review

Guest Rating: 8.5
Joshua B.Winchester, KY
Stayed on 02/21/2020
Ratings:
Booking: 9
Staff: 3
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Everything was great from the booking to the check in. The ONLY complaint that I have was the customer service of one of the receptionist when I called to check on the functional status of the amenities of the cabin. I do not want to call out the lady by name in what could be such a public post. But, she spoke to me in a rude manner and was not helpful in answering my questions. I politely ended the call and called back. This time a lady by the name of Gay answered and was extremely professional and helpful.

59 of 177 Guest Review

Guest Rating: 8.8
Emily M.Oxford, AL
Stayed on 12/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The property is nice and I highly recommend for couples. We only had a Few issues while staying in the cabin. The first issue is the parking. The parking is awful and is like at a complete angle and it makes it hard to park and to leave the cabin. The second issue is that the bottom floor does not get as warm as the top floor so we had a few nights basically freezing trying to sleep. Everything else about the cabin was great. The check in and check out process was very easy.

60 of 177 Guest Review

Guest Rating: 9.5
Unika S.Warren, MI
Stayed on 11/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall the place was nice. I just didn’t like that the outside garbage can was not emptied during our stay. Which needed to be emptied. Also the pull out sofa bed is extremely hard to sleep on and needs to be replaced. You can feel the springs while sleep.

61 of 177 Guest Review

Guest Rating: 8.1
Richard E.Fort Wayne, IN
Stayed on 09/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 6
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We enjoyed the cabin and it had everything we needed to make it home for the weekend. The cabin was clean and comfortable but, if you want a decent view this is not the cabin you want, Also the incline for parking made it difficult to get in and out of vehicle. We have a full size truck. It is extremely steep hill. Also the directions do not say turn right at the stop sign so we went through the entire complex before we figured it out.

62 of 177 Guest Review

Guest Rating: 8.9
Robert S.Pearl, MS
Stayed on 07/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 4
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I want to say,the cabin was great,it really exceeded our expectations. It was clean,and properly prepared for us. Only two issues we had during out stay,this cabin does not have Wi-Fi, and using your phone as a hotspot takes forever to load. Secondly,parking,guys you will be parking at a 45 degree incline. So just a little experience (changing to lower gears) of going up and down a steep hill will be needed. Overall,it's a great cabin to rekindle a romance or start a new one. I will be back.

63 of 177 Guest Review

Guest Rating: 8.7
Becky M.Lufkin, TX
Stayed on 07/05/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Enjoyed the stay everything was great the only complaint I have is the cabin to the left can see in the cabin from the window they can see the pool table area and porch area where the grill is .the 2nd floor is well hidden!

64 of 177 Guest Review

Guest Rating: 9.8
Samuel O.Columbia, TN
Stayed on 07/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nestled away on the side of mountain, yet just off the main highway from all the conveniences of town. It was clean & comfortable. The cabins are relatively close in proximity, yet offer a level of privacy for guests to enjoy their time away. Our only complaints about this particular cabin is the narrow winding staircase which made it difficult to carry suitcases and bags down to the only bedroom we had and the stove (the eyes weren’t level and the knob for the only large eye wasn’t fully functional). Overall, we thoroughly enjoyed our visit and the value we received! We will definitely consider Cabins USA for any future mountain vacations!

65 of 177 Guest Review

Guest Rating: 9.7
Tessa B.Picayune, MS
Stayed on 06/25/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed with Cabins USA a couple times prior to this last visit. We always find the cabins pleasant and comfortable. However, if we could've changed anything about this cabin, it would've been the air setting. It wouldn't get any cooler than 69°. We are used to sleeping with a much cooler temperature at night. It was a little warm at night for what we're used to. Other than that, the cabin was comfortable. We plan to book with Cabins USA again in the future.

66 of 177 Guest Review

Guest Rating: 9.1
Ernest L.Radcliff, KY
Stayed on 05/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 3
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cabin was good.but the steep road we did not like it

67 of 177 Guest Review

Guest Rating: 9.7
Jennifer M.Covington, OH
Stayed on 03/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful! Expect i think the hot tub needed a good cleaning only used it once just water very durty.
We stay with usa cabins at least 2 times a year and will continue to do so!

68 of 177 Guest Review

Guest Rating: 9.5
Peggy B.Belden, MS
Stayed on 03/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10

69 of 177 Guest Review

Guest Rating: 10
Delta J.Quebeck, TN
Stayed on 03/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was very enjoyable. I only wish i was able to change that one night 3/10/19 . For i had to lose money for it where something came up and we wasnt able to get there until 3/11/19. Upon calling to try and put the day to the end of our stay i was turned down . Everything else was wonderful and we had a gteat time.

70 of 177 Guest Review

Guest Rating: 10
Bradee W.Cordova, AL
Stayed on 03/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Best vacation experience we have ever had

71 of 177 Guest Review

Guest Rating: 9.1
Tatanya M.Atlanta, GA
Stayed on 12/26/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The booking process was easy and check in and check out were smooth. Directions to cabin weren’t great but after calling for more info we were able to find it. Probably should put the address to the cabin on the paperwork as that would have helped. Cabin was nice and amenities were good. Didn’t get to use the fireplace because directions were hard to read. Suggest typing up directions to make it easier. Housecleaning was okay except we found a few hairs in the jacuzzi tub and shower in the master bathroom. Overall it was a good cabin. Cabin price was good but the extra fees were excessive.

72 of 177 Guest Review

Guest Rating: 9.4
Keith D.Greenwood, FL
Stayed on 11/24/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was as described. It was very cozy and fit the needs of my family (2 adults, 1 child). The fact that the cabin was NOT pet friendly was an added bonus because my child has allergies to pet dander. The fireplace in the living room was phenomenal. That being said, we did encounter a couple of concerns. I've rented from Cabins USA in the past and stayed at a cabin just up the road from this one. This cabin was at the end of the road and on a steep slope, at least steep for us being from Florida. We had a front wheel drive car and questioned if we would be able to leave if it snowed. I felt as if this should be disclosed to potential renters if they are staying during the winter months, as we stayed in December. The other concern was the temperature dropped and was very cold. The thermostat was upstairs with the fireplace. The heater would turn off leaving the bedroom downstairs at a temperature almost too cold to stay. Even with the fireplace off and the heater on, it still struggled to stay warm down stairs. I would rent another cabin form Cabins USA in the future, just probably not this one.

73 of 177 Guest Review

Guest Rating: 10
Anthony C.Greensburg, PA
Stayed on 10/12/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We couldn't have been happier with our cabin. It was amazing and had everything we could have imagined! We loved the jacuzzi, the pool table and video game in out cabin! Thank you for making our mini vacation a memorable experience! We will be back next year!

74 of 177 Guest Review

Guest Rating: 9.0
William/delynda R.Mount Vernon, IN
Stayed on 10/04/2018
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Like to thank Cabins Usa once again for fantastic job. Everything bout our stay was perfect. But, prolly will not reserve romantic journey again. Not fond of the layout. Spiral staircase was awesome in pictures. But having to climb them every time change floors was a bit exhausting at times. Enchanted evenings romantic evenings are our cabins of choice. Thank you again for a fantastic trip.

75 of 177 Guest Review

Guest Rating: 9.5
Denine R.Strongsville, OH
Stayed on 09/10/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had wonderful stay! The cabin was in a great location near the Smokey Mountains and tourist attractions. It was very clean and comfortable. We enjoyed the hot tub and Packman machine. The only negatives were that it did not have WiFi and the parking spot was way too steep. We would definitely stay here again.

76 of 177 Guest Review

Guest Rating: 10
Tayllor P.Sand Lake, MI
Stayed on 08/17/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I rented this lovely cabin for my wedding/ honeymoon trip, and it was wonderful! The driveway was very steep and the road leading to the cabin is very steep. We didn't pay too much attention to it though, just thought i would mention it to give a thorough review. Upon entering the cabin, it was SPOTLESS and smelled fresh. We loved the pool table and Pac-Man game. The bathrooms were very clean. We didn't use the grill on the first deck, but we checked and it worked perfectly. Venturing downstairs, i would say the stair case is cool, but i would not recommend an elderly person staying downstairs- as it was narrow with tall steps. I was VERY happy with the suit downstairs, the Jacuzzi worked perfectly and the hot tub was clean and HOT and had fresh chlorine in. We spent a lot of time on this deck and it was very relaxing. Only issue with this part is the 1 tree that is directly in view of the lookout. The bed was firm for my liking, but it was clean with fresh sheets. The bathroom downstairs was great-clean and tidy.
-I wanted to mention, I read a lot of reviews on this cabin and they said that the neighbors can see onto the decks. I absolutely didn't find this with my stay, there were blockers up to prevent this, the hot tub is totally private. The only place that i noticed is upstairs with the windows at the top of the ceiling, they can see down into a part of the dining area. But who is going to be spending much time up there anyways-if you know what i mean.
I will defiantly try to book this cabin again or try out another. Thank you for having such affordable rates, this cabin was just the cherry on top to my trip to Pigeon Forge.

77 of 177 Guest Review

Guest Rating: 8.9
Whitney S.Douglas, GA
Stayed on 08/05/2018
Ratings:
Booking: 8
Staff: 9
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was nice. Tub was not clean, it had hair in the bottom of it from last stay. The parking was horrible!

78 of 177 Guest Review

Guest Rating: 10
Christyn S.Axton, VA
Stayed on 05/05/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

79 of 177 Guest Review

Guest Rating: 10
Charles S.Cardington, OH
Stayed on 03/26/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

80 of 177 Guest Review

Guest Rating: 10
Kimberly R.Lawrenceburg, KY
Stayed on 03/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing 4 night stay. The cabin was beautiful and we were extremely happy with the whole process.

81 of 177 Guest Review

Guest Rating: 10
Melissa H.Laurel, MS
Stayed on 03/11/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

82 of 177 Guest Review

Guest Rating: 8.7
Larry R.Kannapolis, NC
Stayed on 03/06/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Loved the location. Cabin design was cozy, pool table needs to be refurbished, cloth is wore out. The cabin had no internet connection. Staff excuse was we were in the mountains. I know other cabins around had connection. Still like the cabin. Parking a little steep,. But is to be expected with design of area. Cabin was clean. Would likely stay again.

83 of 177 Guest Review

Guest Rating: 7.7
Lora T.Rutherfordton, NC
Stayed on 02/25/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 8
Comfort: 4
Check Out: 10
Amenities: 9
Location: 5
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Our stay at " Romantic Journey" was overall pleasant and enjoyable. There were a few things that we think could be improved on,
1) the bedroom was to cold ( their was NO heat coming thru downstairs.
2) the fireplace would not work for us.
3) the bed and also the sofa bed were both very uncomfortable
4) i loved the fact that we had an jacuzzi... was very disappointed that there wasn't enough Hot water to fill it.

We my husband and I would probaly stay at these cabins again , but next time I will pay more attention to details before booking.

84 of 177 Guest Review

Guest Rating: 10
Karla C.Jefferson City, TN
Stayed on 02/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

85 of 177 Guest Review

Guest Rating: 8.8
Brandy R.Wheelersburg, OH
Stayed on 11/18/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

86 of 177 Guest Review

Guest Rating: 9.0
William M.Johnson City, TN
Stayed on 11/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was very nice and comfortable. The only problems were no outlet beside bed for my cpap machine and phone and no way out of the downstairs bedroom in case of fire but the spiral staircase.

87 of 177 Guest Review

Guest Rating: 10
Joey C.Fayetteville, TN
Stayed on 11/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice, close to all attractions, ect... Would stay at this cabin again.

88 of 177 Guest Review

Guest Rating: 8.9
Robert M.Danville, KY
Stayed on 10/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Did not like parking ,drive is to steep, spiral stairs hard to get up and down with luggage. downstairs bathroom door needs work on hinge ,bath drain is slow to drain. All else was great very clean. Will use cabins USA again

89 of 177 Guest Review

Guest Rating: 9.4
Babita V.Johns Creek, GA
Stayed on 10/06/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
My husband and I had an awesome time at this cabin. Our two kids (4,6yrs) enjoyed the Pac-Man a whole lot.
The cabin was clean, comfortable and just right for a relaxing weekend. Infact one of the day it was raining and we enjoyed being in the cabin that whole day... Pac-Man, snooker and hot tub kept us busy!!
Check in and check out was easy. We had a small issue with the lock on the main door; and the staff was very prompt in responding.
The only one thing that perhaps was a small issue that the sofa cum bed, had a plastic cover which was highly uncomfortable to sleep on. But considering all the other things, I would say we were very happy with the place.

90 of 177 Guest Review

Guest Rating: 8.0
Lauree T.Greeneville, TN
Stayed on 10/09/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
I didn't like the spiral staircase to narrow .The pool table to close to everything. THE directions not good to the cabin.Not enough lighting to see where you're going at night.Overall I really loved it !!!! HOT TUB love it!!! I Love it was fully equipped dishes, silverware etc.Take food to cook or you will have to deal with the traffic.

91 of 177 Guest Review

Guest Rating: 10
Kayla M.Mendenhall, MS
Stayed on 09/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

92 of 177 Guest Review

Guest Rating: 9.5
Chasity S.Alabny, KY
Stayed on 07/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice place but couldn't get the wifi/internet to work all weekend
Company Response:
Thank you for taking the time to let us know about your recent stay in A Romantic Journey. I apologize for the issues you experienced with the WiFi. Your comments have been forwarded to our maintenance department to be addressed. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

93 of 177 Guest Review

Guest Rating: 9.3
Angela H.Francisco, IN
Stayed on 07/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was very clean and cozy. We enjoyed our stay very much. Parking was a little tough and would definately not be motorcycle friendly. We would recommend USA Cabins.

94 of 177 Guest Review

Guest Rating: 9.2
Lisa C.Roanoke, VA
Stayed on 06/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin is great. The only bad points for this cabin were the spiral staircase, the parking on the incline. The one thing was there was no internet service. If you could fix the internet service and have the hot tub installed it would not be bad. I enjoyed my stay though and will book with cabin USA again.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Romantic Journey! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. Thank you for all of your suggestions. Those have been forwarded to our Owner Liaisons who will bring those to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

95 of 177 Guest Review

Guest Rating: 10
Ernest S.Harrison, OH
Stayed on 04/18/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Check-in was great. Called to make sure everything was good the same day. Would highly recommend this cabin and Cabins USA.
Company Response:
I am so happy to hear that you enjoyed your stay in A Romantic Journey! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

96 of 177 Guest Review

Guest Rating: 9.2
Missouri C.Farner, TN
Stayed on 03/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Staff and amenities were great. Cabin's location was wonderful, however, the parking for the cabin was not so great. Very steep. PAC man game was lots of fun. Not really enough space to play pool table though. Hot tub went down before we got there. Jett tub was great though. Neither tub would hold water for a bath and there were loose floorboards upstairs in kitchen. Overall. I would recommend cabins USA to anyone, just maybe not this particular cabin. We've stayed with them the past 2 years and will definitely be back again next year.

97 of 177 Guest Review

Guest Rating: 10
Susan B.Trenton, FL
Stayed on 03/22/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

98 of 177 Guest Review

Guest Rating: 9.1
Heather M.Franklin, OH
Stayed on 09/02/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
I absolutely loved this cabin it's beautiful and in a great location. Very clean! The only thing I was a little sad about was the hot tub didn't get very hot at all.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Romantic Journey! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issue you experienced with the hot tub. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

99 of 177 Guest Review

Guest Rating: 10
Kyle H.Manchester, TN
Stayed on 02/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used Cabins USA several times & will continue in the future. This cabin was a small cabin and perfect for the 2 of us. The following is NOT a complaint but a compliment to your staff!! When we got there the hot tub had run out of water so I called the office. Within 1 hour somebody was there working on it. By the time we returned from hanging out in Gatlinburg, it was full of hot water and ready to use. Awesome Staff!!!! The location to Pegion Forge is amazing. you can literally look off the porch and see the strip. It takes all of 2 minutes to be turning on the strip from the cabin.
In another review, somebody mentioned the parking and how steep it was. Yes, it's pretty steep, but it is in the mountains. The parking is definitely NOT a deal breaker. Everybody we talked to at Cabins USA from booking to check-in, was very nice and amazing. See ya'll next time we visit!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I am so happy to hear we were able to correct the issue with the hot tub. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

100 of 177 Guest Review

Guest Rating: 10
Sarah E.Muncie, IN
Stayed on 02/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall this was such a beautiful location only two downsides. The hot tub never got hot it only went to about 88 degrees which was nice but not hot. And the parking was really inconvenient on this property with the mountain being so steep but obviously you can't change that just be ready to park at a 90 degree angle.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Romantic Journey! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the hot tub. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

101 of 177 Guest Review

Guest Rating: 8.6
David P.Lehigh, FL
Stayed on 12/29/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 4
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

102 of 177 Guest Review

Guest Rating: 7.8
Shawn M.Chillicothe, OH
Stayed on 12/01/2016
Ratings:
Booking: 4
Staff: 7
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 4
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booking agents did not tell me about the extra costs and fees on top of the nightly rate until after they charged me for the deposit. Downstairs bedroom was always extremely cold even when keeping the heat up at a high temperature. Does not seem like the downstairs was insulated very good. Also, Hot tub id not work right the entire time we were there. We called and they came and fixed it. The next day, it was not working again. Very disappointing since this was the only amenity I really wanted to make sure we had.

103 of 177 Guest Review

Guest Rating: 10
Rebecca D.Chatom, AL
Stayed on 11/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location. Only drawback is steep parking. Cabin was everything and more!
Company Response:
Thank you for letting us know about your recent stay in A Romantic Journey! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the parking. Your comments have been forwarded to our reservations department so we can make sure future guests are made aware. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

104 of 177 Guest Review

Guest Rating: 7.9
Lea N.Goose. Creek, SC
Stayed on 11/09/2016
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Nice get away cabin!
Company Response:
I am so happy to hear that you enjoyed your stay in A Romantic Journey! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

105 of 177 Guest Review

Guest Rating: 8.3
Gerry &.Louisville, KY
Stayed on 10/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 3
Would Recommend Company: 9
Would Recommend Property: 6

106 of 177 Guest Review

Guest Rating: 9.5
Lisa T.Memphis, TN
Stayed on 10/11/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's nice quiet and cozy my family enjoyed it and my mom wanted to stay longer because she loved the cabin.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

107 of 177 Guest Review

Guest Rating: 10
Natalie S.Frankfort, OH
Stayed on 09/26/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely Wonerful!! The cabin & staff were great! We received a call just to see if we were enjoying our stay & make sure we had everything we needed. We are already planning our next visit.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. thank you again for your review and thank you for choosing Cabins USA!

108 of 177 Guest Review

Guest Rating: 10
Sharon B.Sheffield, AL
Stayed on 09/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

109 of 177 Guest Review

Guest Rating: 10
Tyler B.Anniston, AL
Stayed on 08/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was amazing. The last two trips to the smokeys I booked here. Cabins USA when far and beyond for me and my wife. After driving 4+ hrs and my wife just getting off from a 12 hour shift. When we arrived I didn't realize that check in was at 4 actually ment 4 not by 4 so we arrived at 8am with no place to stay because our cabin was not ready. I explain this to cabins USA, they were very helpful and even moved us over to another cabin for same price. I was very pleased and will continue to do business with cabins USA!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

110 of 177 Guest Review

Guest Rating: 9.6
Sandra M.Winter Haven, FL
Stayed on 07/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Aside from the steep parking, the cabin was amazing. The location was great. The pool table and Ms. Pac Man game were big hits for the kids. The king sized bed was so comfortable. We had everything we needed in the kitchen to prepare meals.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

111 of 177 Guest Review

Guest Rating: 10
Ryan P.Newton, NC
Stayed on 06/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
i am very pleased with my stay here, this cabin was clean, well kept, and had everything we were looking for. I will be a returning customer to Cabins USA. Thank you...
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

112 of 177 Guest Review

Guest Rating: 9.9
Timothy N.Fayetteville, TN
Stayed on 06/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay at the Romantic Journey! We'd definitely use Cabins USA again! Very impressed with how clean the cabin was!! We liked the location of this cabin it's all the way on the end& privacy was great. The parking is steep& required emergency brake on. I wouldn't recommend this cabin in winter time due to the parking. The narrow spiral staircase can be a little challenging with luggage. Overall though we had a great stay! We'd stay in it again depending on the time of year!
Company Response:
I am so happy to hear that you enjoyed your stay in A Romantic Journey! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

113 of 177 Guest Review

Guest Rating: 8.8
Terry E.Charlotte, TN
Stayed on 06/02/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was great. We just didn't expect to be on such a steep hill. Only downside to the cabin that we saw. ... or should I say, did not see was a view from the cabin. All we could see was a tree that blocked the view of Pigeon Forge.

114 of 177 Guest Review

Guest Rating: 10
David A.Shelbyville, KY
Stayed on 05/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
my only issue was the parking. not ideal for a motorcycle to park
Company Response:
Thank you for taking the time to let us know about your recent stay in A Romantic Journey! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Our reservationists will also be more than happy to help you find a cabin that is motorcycle friendly. Thank you again for your review and we look forward to having you as our guest again!

115 of 177 Guest Review

Guest Rating: 9.0
Ryan E.River Ridge, LA
Stayed on 05/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We chose this cabin because of the pictures with a great unobstructed view but they must be older pictures because there are a lot of trees now. So that was kind of a bummer but everything else was great!

116 of 177 Guest Review

Guest Rating: 10
Emalea M.Whitesville, WV
Stayed on 04/28/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

117 of 177 Guest Review

Guest Rating: 9.6
Brande D.Germantown, KY
Stayed on 04/07/2016
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time! Loved the cabin and location. My children wanted to stay in the cabin the whole time!

118 of 177 Guest Review

Guest Rating: 9.5
Jerimi S.Etowah, TN
Stayed on 01/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a little cold downstairs but other than that we really enjoyed ourselves
Company Response:
I am so happy to hear that you enjoyed your stay in A Romantic Retreat! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

119 of 177 Guest Review

Guest Rating: 8.5
Dennis G.Hackleburg, AL
Stayed on 12/01/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Location was misleading as to where it was. The picture showed it to be a fairly level parking place instead of a steep hill. The lower floor was cold, heating system didn't work adiquite with thermostat on upper floor.

120 of 177 Guest Review

Guest Rating: 10
Frank T.Winchester, KY
Stayed on 11/09/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problems that we had was getting charged twice .We do think that you could have Wi-Fi because you are close enough to town.
We would rent again.

121 of 177 Guest Review

Guest Rating: 9.7
Tim T.Cedartown, GA
Stayed on 11/07/2015
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a very nice and clean cabin. We really enjoyed our stay.
Company Response:
I am so happy to hear that you enjoyed your stay in A Romantic Journey! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

122 of 177 Guest Review

Guest Rating: 9.5
Tony P.Jackson, OH
Stayed on 10/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall very pleased.
Don't park facing up hill!
Only issues:
1. Bedroom (lower level) was difficult to heat
2. Couldn't get fireplace to light
Company Response:
I am happy to hear that you enjoyed your stay in A Romantic Journey! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize that you were unable to use the fireplace during your stay. Maintenance has been notified and will be making sure that amenity is working correctly. Thank you again for your review and thank you for choosing Cabins USA!

123 of 177 Guest Review

Guest Rating: 10
Susan E.Delano, TN
Stayed on 10/02/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

124 of 177 Guest Review

Guest Rating: 10
Peggy D.Zachary, LA
Stayed on 09/20/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I stayed in "a romantic journey" this week for a getaway and "pleased" is an understatement. This cabin was perfect. We come to the area several times a year mostly with family but this time alone. The staff here was amazing. The cabin was awesome. There is not one complaint from us. There was a family emergency back home that caused us to cut our vacation short and leave early and words cannot explain how concerned and helpful the staff was. They went over and beyond for us at checkout. We have rented from Cabinsusa before and will definately go with them in the future. I cannot thank them enough for what all the did for us. And the beautiful cabin is definately one to return back too. Thanks, Peggy and Tim from Zachary, Louisiana
Company Response:
Thank you for your review, Peggy. We are delighted that you enjoyed your experience with us at A Romantic Journey. We appreciate all of the kind words, and look forward to hearing from you again for you next Smoky Mountain vacation.

125 of 177 Guest Review

Guest Rating: 9.9
Smalley, P.Clarksville, TN
Stayed on 09/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

126 of 177 Guest Review

Guest Rating: 8.2
James T.Somerville, TN
Stayed on 09/08/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
You should let more people be aware of the spiral staircase that leads to the bedroom. Older people are unable to get up and down those stairs.

127 of 177 Guest Review

Guest Rating: 9.5
Sherry J.Beattyville, KY
Stayed on 08/14/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

128 of 177 Guest Review

Guest Rating: 8.1
Donna J.Lexington, TN
Stayed on 07/06/2015
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

129 of 177 Guest Review

Guest Rating: 8.9
Reuben M.Senatobia, MS
Stayed on 05/26/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Maintenance personel showed up with out notifying. He was in the cabin when we returned to the cabin one day. The radio in the hot tub did not work and the hot tub had a leak in it. All other things were great.

130 of 177 Guest Review

Guest Rating: 6.7
George B.Davisville, WV
Stayed on 05/10/2015
Ratings:
Booking: 7
Staff: 6
Cleanliness: 6
Check In: 7
Value: 7
Comfort: 7
Check Out: 8
Amenities: 6
Location: 7
Would Recommend Company: 7
Would Recommend Property: 6
Guest Comments:
The cabin was very nice but there are just a few things they need to fix.
1.the grill on deck is very unsafe.....need to make sure it is turned off it leaks gas
2. NO RECEPTION OF TV IN BEDROOM
overall it was a great experience.....a little difficult parking but deff
would stay here again if the 2 things above are fixed.
Thanks again
Company Response:
Thank you for taking the time to let us know about your recent stay in A Romantic Journey. I apologize for the issues you experience during your stay and I have forwarded those issues onto our maintenance department, so they can be addressed. Thank you again for your review and we look forward to having you as our guest again!

131 of 177 Guest Review

Guest Rating: 10
John S.Sparta, TN
Stayed on 04/24/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's simple. We will be back!

132 of 177 Guest Review

Guest Rating: 9.5
Russell H.Lebanon, IN
Stayed on 04/22/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

133 of 177 Guest Review

Guest Rating: 9.3
Russell B.Bogalusa, LA
Stayed on 04/12/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Just wished the TV would of work so you could stuff like the local weather so you could plan the day
Company Response:
Thank you for your review. We apologize or any inconvenience you encountered. We have had the TV's checked and they all currently have Charter and are working. Thank you for your feedback, and I hope that we hear from you again.

134 of 177 Guest Review

Guest Rating: 6.5
Robin P.Ponchtoula , LA
Stayed on 03/15/2015
Ratings:
Booking: 6
Staff: 4
Cleanliness: 8
Check In: 8
Value: 5
Comfort: 7
Check Out: 10
Amenities: 4
Location: 4
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Fire place didn't wrk, no cable in bedroom, horrible parking, smelly in downstairs bathroom. Didn't know how to stop jacuzzi from running it was very noisy. Lot of outside noise. Stayed at suite retreat in the past and property was better maintained would not return to romantic journey

135 of 177 Guest Review

Guest Rating: 9.5
Erin G.Galloway, OH
Stayed on 03/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
We had a wonderful stay in mid March 2015. The cabin was very well kept. The king sized bed was so comfortable! We stayed with our two children (a 9 yr old aMD a 3 yr old). As much as my kids loved it, I would definitely say it's more for couples only. They promote it more for couples, but i took the chance. The only reasons are 1. the driveway is very steep and is hard for little ones to keep their footing. 2. the spiral staircase is difficult to maneuver down. If it were just my husband and I, it wouldn't bother me at all. Especially since he handled the luggage on the driveway and the staircase! :) 3. Its not as secluded as I expected. I had a different expectation when it came to a cabin in the woods. They do a great job making it private that does make you forget you have neighbors. None of these factors prevented us from having a great time. It's located right off the main street of Pigeon Forge and short drive to Gatlinburg. The staff was extremely friendly, and the amenities were fantastic. Thanks so much for making our vacation memorable.

136 of 177 Guest Review

Guest Rating: 8.5
Rosa .37221, TN
Stayed on 03/06/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
I enjoyed my stay at the Lovers Journey, however the parking is just awful. My Husband almost Ran into the cabin because it was steep trying to drive in reverse. The T.Vs are up to date compared to the pictures on the site which was nice. There was no cable in the bedroom only the living room and it was very cold in the bedroom which is on the lower level. The Jacuzzi didn't get warm after being in there for 30 minutes it was only 85 degrees. And not enough lighting on the patio. Staff did call the day after we checked in to make sure everything was ok which was great. The cabin is absolutely beautiful. If not for location I would definately stay there again. I also plan on using cabin USA again!

137 of 177 Guest Review

Guest Rating: 9.8
Deshun H.Memphis, TN
Stayed on 02/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed ourselves. We're hoping to return soon

138 of 177 Guest Review

Guest Rating: 8.9
Nanika T.Clarksville, TN
Stayed on 01/17/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 1
Would Recommend Company: 10
Would Recommend Property: 10

139 of 177 Guest Review

Guest Rating: 10
Glenn R.Franklin, KY
Stayed on 01/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

140 of 177 Guest Review

Guest Rating: 8.3
Amber K.Murrells Inlet, SC
Stayed on 01/07/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We had a great time... The online booking process was a little confusing.. the girl at front desk commented how a lot of people get confused on how much they are paying because of the deposit part... Which probably leads to a lot of people not being happy about the price.

The cabin was fantastic! We loved it there! Very clean... The only problem we had was with heat... The cabin needs some attention... The thermostat is upstairs and when it got warm upstairs it turns off.. but down stairs was always freezing... we had to go to walmart and buy a small space heater to keep warm while down stairs...and even then our heater didn't do the job... upstairs could be 80 and down stairs might get to 60.. i mean it was cold!

When they called to check on how things were going i mentioned the heating issue and if we were missing something cause really i am sure other people have had issues with this and they just told me yeap one thermostat and thats how it was and got off the phone quickly... I loved the cabin but wouldn't stay there again.. it sucks to have to go buy a heater to stay warm on vacation... just extra time taken away from things we could be doing.

Also... just start adding like one or two laundry detergent packets... it cost barely anything... but just like dish soap people don't pack that stuff and another hassle to go get some for one load of laundry on vacation...

141 of 177 Guest Review

Guest Rating: 9.5
Mary B.Fayetteville, GA
Stayed on 11/17/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed stay at this property. The parking is not too great. Also would recommend placing a cable box in bedroom downstairs and update stereo system because it did not work.
Company Response:
Thank you for your review. We appreciate your feedback on your stay with us. We hope that we will hear from you again soon. Do not forget to call about our return guest discount.

142 of 177 Guest Review

Guest Rating: 10
Gene J.Spartanburg, SC
Stayed on 10/03/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We couldn't have chosen a better location , we look forward to returning very soon

143 of 177 Guest Review

Guest Rating: 9.4
Melanie P.Creston, OH
Stayed on 10/06/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My husband and I stayed a few nights at Romantic Journey just to relax. We were very happy with the cabin and would return there again. The parking was a little tricky but inside the cabin was great!

144 of 177 Guest Review

Guest Rating: 9.6
Laura B.Madison, IN
Stayed on 09/21/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This was our 2nd time using Cabins USA and we couldn't be more pleased with their services. From the ease of finding a cabin, to the friendliness of the staff at check-in you can't go wrong. This particular cabin was in a nice area close to town but not too close. We enjoyed the cabin and the only problem was the parking. It's not a level parking space as the cabin sits near the bottom of a hill so it can be difficult for some when getting in or out of the vehicle.

145 of 177 Guest Review

Guest Rating: 9.1
Clint S.New Albany, IN
Stayed on 07/22/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

146 of 177 Guest Review

Guest Rating: 9.4
Chung K.Auburn, AL
Stayed on 07/06/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

147 of 177 Guest Review

Guest Rating: 9.8
Ashley B.Nashville, TN
Stayed on 06/26/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved this cabin, it was my first time to Gatlinburg and i will always use Cabins Usa from here on out.
Everything was clean and everything in the cabin worked properly. The parking was a bit hectic but it wouldnt stop us from renting it again. Already planning our trip for next year and We will use Cabins Usa but bringing the whole family, so will be getting a different one, with more rooms!

148 of 177 Guest Review

Guest Rating: 10
Iris J.Clarksville, TN
Stayed on 06/13/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

149 of 177 Guest Review

Guest Rating: 10
Jil H.Peoria, IL
Stayed on 03/23/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a great vacation! Our cabin was just the icing on the cake! The cabin was clean and the perfect size. We enjoyed all the aminities epically the beautiful view from the juzicci! We are looking forward to coming back! Thank you for a wonderful vacation!

150 of 177 Guest Review

Guest Rating: 7.9
Alvin L.Sugar Valley, GEORGIA
Stayed on 12/31/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 7
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Nice view. The cabin has windows at the roof level that allow the people in the cabin next to you to see into the living area when they are on their balcony. The lower level can get pretty cold if you are using the fireplace because the thermostat is on the upper level and the heat does not kick on. The pics on the internet make it look alot larger than it is,. On a positive note. The cabin was VERY clean, nicely decorated and very enjoyable. The bedroom is downstairs with a hot tub on the balcony and was very enjoyable, after our neighbors left. The staff at check-in was quick and efficient and had answers to any questions that we had. We will return and just because we can, we will try another cabin in another location.

151 of 177 Guest Review

Guest Rating: 9.3
Matthew Y.Tuscaloosa, AL
Stayed on 11/08/2013
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We really had a great time! The staff was super nice as expected. We really enjoyed the cabin. The only complaints I have are that it took the hot tub an entire night and following day to heat up and parking was on an incline. I will say that it was just two of us and parking wasn't a huge problem but it is an inconvinience. The only other problem you may run into is that the main bedroom is located down the spiral staircase so carrying big luggage up and down can be more tasking. We loved this cabin and will definitely be back!

152 of 177 Guest Review

Guest Rating: 9.1
Grace S.Abingdon , VA
Stayed on 11/01/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The Location was easy to find just hard on parking.

153 of 177 Guest Review

Guest Rating: 9.8
Candace O.Whiteville, NC
Stayed on 10/10/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only thing i would change is the fireplace didn't work. Other than that our stay eas absolutely wonderful. We will be staying with this company again this is our 3rdstay year with you guys!

154 of 177 Guest Review

Guest Rating: 9.5
Shelby Z.Easley, SC
Stayed on 09/21/2013
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay enjoyed our cabin an the location we cant wait to return again in the fall of next year we know well have a wonderful time truly awesome vacation spot,,,,,
Loved the view of the Smokey Mountains from our balcony while having our morning cup of coffee sitting in the rocking chairs sweet memories,,,

155 of 177 Guest Review

Guest Rating: 9.5
Marion M.Dartmouth, NS
Stayed on 09/01/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Enjoyed the cabin however the parking could be better.

156 of 177 Guest Review

Guest Rating: 8.3
Keri T.Hamilton, OH
Stayed on 07/15/2013
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 5
Would Recommend Company: 9
Would Recommend Property: 4
Guest Comments:
The Romantic Journey was a realy nice cabin but the parking is horrible.
Company Response:
Thank You for choosing Cabins USA. We are glad to hear that you enjoyed your stay at A Romantic Journey. We apologize for the t inconvenience you encountered. We hope you will keep us in mind for your future visit to the Smokies.

157 of 177 Guest Review

Guest Rating: 9.9
Becky R.Jasper, TN
Stayed on 06/01/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was excellent except parking was on a steep area at the property.

158 of 177 Guest Review

Guest Rating: 9.9
Johnnie J.Winston Salem, NC
Stayed on 05/19/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I really enjoyed our stay. The cabin had all that we needed. Really enjoyed the PacMan machine and pool table. The only challenge was parking. As noted in other reviews, parking was on a steep incline. First time staying with USA Cabins and will do so in the future.

159 of 177 Guest Review

Guest Rating: 9.5
Julie L.Louisville, KY
Stayed on 03/02/2013
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The Cabin is very nice. I would say it is time to update the TV's. Also, directions to using the DVR would be helpful. It just doesnt
have very good parking. Very uncomfortable & difficult parking on the steep hill.

160 of 177 Guest Review

Guest Rating: 10
Robert D.Vansant, VA
Stayed on 02/03/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in cabins with other rental properties and I have to say we have enjoyed our stay with USA Cabins the best I would highly reccomend this company.Thank you USACabins for a wonderful time.

161 of 177 Guest Review

Guest Rating: 9.6
Alex N.Henderson, KY
Stayed on 01/10/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is the 3rd time I've stayed with CabinsUSA and (such as the last 2 times I've stayed) have not been disappointed. I have no major issues with our stay, but there were that were a few worth noting. The parking was a little difficult. Our particular cabin required that when we parked, it was on a hill/side of mountain. Our car was on a horrible slant and required the parking break. If there had been any snow on the ground (since we went in the winter) there was no way that our small car would have made it to the required parking place. (But we did get it there, the weather was nice, so presented no major problem). And we were aware that this was a possibility because, let's face it, we're in the mountains! And the past 2 cabins we had, we had nothing like this. There was only 1 other issue we had, which again, was no real big deal. The stove had a few problems. The bottom left burner would not work. We did find another burner that worked so we still got done what we needed. But there may be some people who require all 4 burners to work when cooking and it could present a problem for them someday. As for us, we just needed one. So it was no big deal. Oh, I forgot. The remote to the television in the main living area is going bad. It isnt the batteries. We've changed out batteries with other remotes that worked fine, and was still having difficulty. Some of the buttons were just going bad. That often happens with remotes with the soft buttons. But the remote to the TV downstairs worked for both TVs, so we used that one. Outside of those very small issues, the overall experience was wonderful as always. I expect a little wear on some things since they are used so often by other people. Thanks so much for a great stay! And we are looking forward to another outing with CabinsUSA!

162 of 177 Guest Review

Guest Rating: 2.5
Susan B.Wayne, WV
Stayed on 01/01/2013
Ratings:
Booking: 3
Staff: 4
Cleanliness: 6
Check In: 3
Value: 1
Comfort: 3
Check Out: 3
Amenities: 1
Location: 0
Would Recommend Company: 4
Would Recommend Property: 0
Guest Comments:
I was very disappointed in the location of the Cabin, the photos did not clearly show that it was on an extremely steep driveway and this made it very difficult in parking and getting in and out of the vehicle on this steep area. I also thought that the cabin had wifi and it did not, that could have been my mistake as I did look at several cabins, before deciding on this one. It was very difficult in keeping the heat regulated as when you were able to get the downstairs warm the upstairs was too hot and stuffy. The Cabin was very nice but hard to enjoy for the reasons mentioned.
We chose to leave a day early and I called and notified the Management that we were checking out and it was before 11am that we left, I was not even offered a refund for our last day. I realize that we left of our own according but we were not even offered a partial refund for the last day, and I did make known to them upon arrival of our disappointments. I requested that they put in the description of the cabin regarding the very steep parking area, as the picture does not really show this clearly. If the weather had been bad we would not have been able to get down to the cabin much less turn around safely. We did enjoy our stay while we were in the cabin once we were able to regulate the heat, but coming and going to and from the cabin was not enjoyable at all.

I appreciate that you will correct these problems for other guests so that their stay will be much more pleasant than ours. Thank you.

Sincerely,

Susan Bryan
Company Response:
Thank you for your recent stay in A Romantic Journey. We are very sorry that you did not enjoy your stay while visiting with us in the Smokies. As far as being refunded for leaving early, that is something we do not do as you have reserved the cabin and kept it blocked for the days during your stay. We do apologize for any inconvenience this may have caused you. Please note for future stays that had you called us with any of the above issues and/or expressed your deep disliking of the cabin you were in, then our management team would have done their best to accommodate you and your fellow guest (s). We do hope that you will give us another chance on a future stay with our company. Again, thank you for choosing Cabins USA.

163 of 177 Guest Review

Guest Rating: 8.6
Pamela M.Florence, MS
Stayed on 11/12/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Enjoyed our stay. The parking situation was less than adequate. The cabin was cute and quaint. The staff was exceptional!!!

164 of 177 Guest Review

Guest Rating: 8.8
Steven C.Austin, IN
Stayed on 11/04/2012
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
This was a great experience like always. My wife and I visit with cabins usa twice a year and like always very pleased.

165 of 177 Guest Review

Guest Rating: 9.6
Ann W.Cambridge City, IN
Stayed on 10/12/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
When we arrived, we were told the previous occupants refused to leave so we had to stay our first night in another, less comfortable cabin. I have to say the management staff were proactive and apologetic - I cannot fault Cabins USA as they had another place ready for us for the first night and it was convenient... My complaint is directed at the selfish and inconsiderate people who refused to leave, left their belongings in the cabin, and didn't come back to the cabin until very late at night. A Romantic Journey was a great cabin - the spiral staircase is a bit narrow but the Ms. Pac Man game (set on free play) was great fun - my daughter and I had some nostalgic fun playing a game we played when she was younger.

My appreciation to the management and staff of Cabins USA - they were put in an impossible position but they made us comfortable and we had a great time while we were in TN on this trip. I have stayed with Cabins USA for 4 years (multiple times some years) and love their service and courteous staff!

166 of 177 Guest Review

Guest Rating: 8.9
John S.Hillsboro, MO
Stayed on 09/16/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hot tub had broken jets on it, neither the electric can opener or the manual worked. Some of the furniture on the deck was broken. Needs a much larger tv downstairs. Staff was friendly, check-in was quick, check-out was easy/quick. Location was great. View from the deck was great. Would rent from them again.

167 of 177 Guest Review

Guest Rating: 7.8
Charles N.Hephzibah, GA.
Stayed on 09/06/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 4
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The parking was horrible, both bathroom floors tiles was broken, down stairs bathroom floor tile could cut. Spiral stair case hard to transfer belongings up and down. Wiped spider webs off wall ornaments. Pool table not enough area around it. Kitchen and living room was great. Bedroom down stairs was great, along with the hot tub outside. Will rent with Cabins USA again, but not this cabin.

168 of 177 Guest Review

Guest Rating: 9.3
Rick W.Murray, KY
Stayed on 04/27/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was very cute and cozy. The parking was a little odd but otherwise we had a great time.

169 of 177 Guest Review

Guest Rating: 9.6
Annetra H.Lake, WV
Stayed on 04/01/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at A Romantic Journey the first of April. Upon checking in at Cabins USA, the staff was very friendly and helpful. We had no trouble finding the cabin. The directions given was exact. Upon arriving at the cabin, the inside of the cabin was beautiful and had looked exactly as the pictures from the website. The kitchen had plenty of items needed for cooking. Everything was clean inside and well maintained. The only concern I had with the inside of the cabin was the spiral steps leading to the master bedroom. It could be challenging to carry luggage up and down the steps. We loved the privacy in the master bedroom. And we liked how the hot tub was private and off from the master bedroom (which was very nice for relaxing). However, having the hot tub down stairs and the spiral steps inside the cabin, could be a safety issue for people with children who like to get in and out of the hot tub as the steps are very slick and could be dangerous about falling as I fell down 6 or 7 of those steps during my stay. The parking in front of the cabin is very...very steep...once I stepped out of our vehicle, I became dizzy because of the incline.. It can be challenging to get in and out of your vehicle. It would be nice to see the parking area in front of the cabin more level instead of the steep incline. Other than the spiral steps and the parking area in front of the cabin, everything was fantastic during our stay. I will be getting married in June and we will definitely be staying with Cabins USA in June; however, just not this particular cabin as the parking is horrible. I will definitely recommend Cabins USA to others!!!

170 of 177 Guest Review

Guest Rating: 10
Cheryl R.Charlotte, NC
Stayed on 03/30/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. We are definitely planning to come back.

171 of 177 Guest Review

Guest Rating: 8.7
Mickey W.Collinsville, ALABAMA
Stayed on 02/13/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The street or driveway in front of the cabin is very steep. I was very uncomfortable entering and leaving the cabin walking and in an automobile. This should be disclosed on the rental ad.

The inside downstairs area needs a chair or two preferbly a recliner. Other than these items we had a very enjoyable visit.

172 of 177 Guest Review

Guest Rating: 8.2
Ann B.Pine Mountain, GA
Stayed on 12/10/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 2
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice but the parking for this cabin was awful. No good place to park unless on a very steep hill which we do not like to do. The vents upstairs was covered to provide heat downstairs which was very aggravating and had to keep adjusting temperature to keep downstairs warm. The jacuzzi was very nice. But overall we enjoyed our stay

173 of 177 Guest Review

Guest Rating: 9.8
Debbie M.Sidney, KY
Stayed on 11/28/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
very nice enjoyed our 40th anniversary there thank you

174 of 177 Guest Review

Guest Rating: 10
Wyleara B.Indianapolis, IN
Stayed on 10/07/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We visited Romantic Journey in October 2011 and my boyfriend and I were extremely impressed with the cleanliness of the cabin, the amount of space we had for just the two of us. We enjoyed the hot tub, pool table etc. I do kind of regret that we did not get to spend as much time as I would have liked to spend in the cabin because we were out touring the entire day. There was just so many things to do in the area and we were only there 4 days. The only downside was the parking....it was a little challenging trying to park. We would wake up and check to make sure the car was still there. I would definitely not recommend this cabin in winter type conditions in any type of vehicle. But everything was perfect which made for a perfect vacation!
Company Response:
Thank you for choosing Cabins USA. We are delighted you had a wonderful time staying with us at A Romantic Journey. We apologize for the inconvenience you experienced. We hope to see you again soon on your next visit to the Smokies.

175 of 177 Guest Review

Guest Rating: 9.3
Jeffery P.West Point, MS
Stayed on 09/24/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Company Response:
Thank you for choosing Cabins USA, and taking the time to make a review. We are glad you had a good stay with us at A Romantic Journey. We look forward to seeing you for your future visits to Pigeon Forge.

176 of 177 Guest Review

Guest Rating: 10
Angela .Hamlin , WV
Stayed on 09/17/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Company Response:
Thank you for choosing Cabins USA. We are happy that your enjoyed your stay at A Romantic Journey. We hope that you will keep us in mind when planning your next trip to the Smokies.

177 of 177 Guest Review

Guest Rating: 9.6
Louella M.Blountville, TN
Stayed on 09/15/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great. In todays economy , sturggling couples can't afford to waste money. This was worth saveing for. The cabin was what they said it would be. We will be be doing this again as soon as possible. It is nice to know that that you are a company that does what you say.
Company Response:
Thank you for choosing Cabins USA. We are very happy that we offered you a great experience and a great time at A Romantic Journey. We look forward to seeing you on your next visit to the Great Smoky Mountains.

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

Interested in receiving our newsletter? Simply provide your full name and email address in these fields to begin receiving information. By doing so, you can learn about special promotions and events in the Smoky Mountains!

We respect our customer's privacy and feel it is disrespectful to bombard anyone with emails. We treat all information that customers share with us as private and confidential. Cabins USA never shares this information with third party sites.

Arrival Date: Mandatory, select or enter date you will arrive (MM/DD/YYYY)

Nights: Mandatory, select or enter the number of Nights you will be staying with us

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Optional Search Items: (Amenties, Cities, etc)
Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.