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Bear Hugs Guest Reviews

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Featured Property Photo
1 Bedroom, 1 Bath, Sleeps 4, Cabin Rental
with 1 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, gas fireplace, hot tub, jetted tub, pool table, mountain view, non smoking
Overall Rating: 9.4 / 10

1 of 179 Guest Review

Guest Rating: 9.7
Lauren B.Newburgh, IN
Stayed on 03/15/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin for the price and location! Easy check out process and love being able to check in in advance without stopping at the office!

2 of 179 Guest Review

Guest Rating: 9.7
Wendy K.Madison, MS
Stayed on 02/22/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have already recommended the property to someone interested in visiting the area. Overall, it was perfect for me and my husband, but could use a few "tweaks". Please know I'm not trying to be a "Karen", but I think there are a few things that can be easily improved. First, the kitchen needed more silverware and such. I'm kind of a good cook and I don't mind cooking when most of our dining options are "tourist" foods. We ran out of utensils quickly and would have preferred having more available. Also, a keurig coffee maker would be nice, but certainly not necessary. Anyway, you might want to consider a kitchen item "redo". Second, the shower needs a little help. It was hard to get it "right" and it just looked "half a**". Third, it would really help to have wifi available. When doing research on where we wanted to go, it would have been nice to have wifi. Finally, you gotta get a new mattress!!! Geez Louise!!! I don't know if we aches more from our hikes or from the bed. I get you aren't going to find a "Beautyrest" in a rental, but that poor mattress was AWFUL!!! At least get some plywood and put it between the mattress and springs.

Again, please know we loved the rental and, with the exception of the mattress, the other issues I mentioned were very minor and would not stop us from having a repeat visit. The location, pool table, view, and the wonderful hot tub after hiking a difficult trail were beyond great. We will definitely rent from you again whenever we head back to The Smokies.

3 of 179 Guest Review

Guest Rating: 8.7
David R.Hebron, KY
Stayed on 02/08/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

4 of 179 Guest Review

Guest Rating: 10
Bobbie L.Ellijay, GA
Stayed on 12/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For the past several years we had been staying in another Cabins USA cabin and thought it was time
to down size. Bear Hugs is perfect!! We have found our new yearly cabin for our anniversary trip.

5 of 179 Guest Review

Guest Rating: 8.5
Dani B.Edwardsville, IL
Stayed on 12/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Overall we had a great stay. A few things that were kind of bummers for us were the following:
-distance to Gatlinburg - it's was 30 minutes from Gatlinburg and you don't get the address until 2 days prior to your stay. We would have preferred to be closer, it just meant less time at the cabin which was kind of a bummer.
- there are ZERO hooks! No where to hang your coats or bags. There is one tiny closet in the bathroom if you brought hangars but they are not provided. This resulted in a lot of "clutter" on the table and couches the entire stay.
- we've stayed at a few other cabins that provided basic seasoning- salt/pepper/sugar, this cabin did not.

None of the above are dealbreakers, just things I would have liked to know before I went so I thought I would share. The place was clean, cozy, we enjoyed the hot tub multiple nights, our daughter loved the pool table!! I would say having a 4wheel drive vehicle would be best as the road is rough getting up to it!

6 of 179 Guest Review

Guest Rating: 8.3
Josh H.Monroe, GA
Stayed on 11/26/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

7 of 179 Guest Review

Guest Rating: 10
Holly L.Carriere, MS
Stayed on 11/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I love this cabin so much that we book it every year. Although we love it very much there are some updates that I think the cabin could use. They should have a keruig instead of drip coffee maker, the headboard should be attached to the bed instead of just leaning against the wall or either upgrade the bed the mattress was a lil uncomfortable. The green on the pool table has a rip going across that should be fixed. There needs to be extra blankets. The quilt on the bed was on the thin side and we found ourselves cold at night even though the heater was on.

8 of 179 Guest Review

Guest Rating: 9.4
Sebastien M.Dayton, OH
Stayed on 09/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The property is a very nice property, the only issue is that the road to the cabin is a little difficult to get up. Definitely recommend having a 4-wheel drive vehicle to get to the cabin. Other than that, the cabin was very nice, has plenty of room for the 2 of us, and a beautiful view of the mountains.

9 of 179 Guest Review

Guest Rating: 9.9
Tim W.Lagrange,, GA
Stayed on 09/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely fantastic stay, my only complaint is that the coffee maker wasn't working right.

10 of 179 Guest Review

Guest Rating: 10
Stacy P.Willowick, OH
Stayed on 07/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved Bear Hugs Cabin. It made for a perfect getaway! Thank you. Looking forward to another adventure at your cabins.

11 of 179 Guest Review

Guest Rating: 10
Phillip H.Canton, NC
Stayed on 06/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 179 Guest Review

Guest Rating: 10
George A.Tulsa, OK
Stayed on 05/08/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent time

13 of 179 Guest Review

Guest Rating: 10
Amanda H.Ipswich, MA
Stayed on 05/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

14 of 179 Guest Review

Guest Rating: 9.1
Terry M.Troy, AL
Stayed on 04/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Comments are strictly for FYI only: I am just a believer that if you don't know, you can't do anything to correct it. None of this would prevent me from renting again. The kitchen needs restocking/evaluated-only 2 forks, 3 coffee cups, no potholders.
Microwave door handle is broken, so we could not use it. Called Maintenance, but no one ever showed up to repair. Light in refrigerator does not work.

IMO, living area furniture is worn out. A recliner or reclining love seat is needed. When one comes in after a long day out (walking, hiking, shopping, etc.), everyone wants to put their feet up & recline. Though there was a "recliner chair", (not sure what to call it), it was not comfortable. When you sit on the sofa, your backend sinks down, but your front, (knee-bend area & thighs, do not).

Did not use hot tub.

Cabin is large which was delightful. Deck was nice & also the view. Noise from 321 was loud, which surprised me. My husband enjoyed the pool table. Enjoyed the TV & Dish network. Mattress was comfortable. Brought our own pillows. Bedroom door needs working on so that it completely closes. Bathroom tub fixtures need replacing. Tub appears to be old.


15 of 179 Guest Review

Guest Rating: 9.5
Hannah S.Rubicon, WI
Stayed on 04/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay at Bear Hugs. The cabin was very clean upon arrival. Everything worked as it should. The view was SO beautiful. The driveway was a little scary the first time up but we got used to it, I mean what else would you expect when you're climbing a mountain? And you've gotta do the drive to get the view! :) The ONLY thing that was a little disappointing was that the bath tub was very small, definitely only a single person tub and even then a little tight. But besides the tub everything was perfect! Very happy with our stay and would definitely go back!

16 of 179 Guest Review

Guest Rating: 9.4
Jason M.Shelbina, MO
Stayed on 03/24/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Hugs has a great view. We lost power from a storm for half a day and still loved staying here.

17 of 179 Guest Review

Guest Rating: 10
Gavin M.Bogalusa, LA
Stayed on 03/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 179 Guest Review

Guest Rating: 9.2
Deborah F.Kingsport, TN
Stayed on 02/28/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

19 of 179 Guest Review

Guest Rating: 9.5
Jason J.Akron, OH
Stayed on 02/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great!!! Coffee maker needs replaced it was really slow. Also a 4 wheel drive vehicle is needed as the road leading to the cabin is very steep and bumpy.

20 of 179 Guest Review

Guest Rating: 10
William H.Dubois, IN
Stayed on 02/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin with a beautiful view!! Had a momma bear and cub visit many times during our stay

21 of 179 Guest Review

Guest Rating: 9.7
Amy B.Seymour, IN
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had an issue with some lights not working the first night and they sent a maintenance person out within an hour and a half. He resolved the issue quickly for us. Very large cabin with lots of space to lounge and also enjoy meals. The view from the back deck while enjoying the hot tub is amazing. Got to see a pair of black bears on Sunday morning outside the neighboring cabin. I highly recommend booking with Cabins USA.

22 of 179 Guest Review

Guest Rating: 9.8
Doyle G.East Stone Gap, VA
Stayed on 11/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Hug cabin is a wonderful place to stay for a couple! Good view!Cabin was clean and comfortable! Would recommend having a 4-wheel drive to get to cabin as road is a little rough! But well worth it!!

23 of 179 Guest Review

Guest Rating: 9.5
Lanie K.30016, GA
Stayed on 11/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin itself is everything we could ask for! Absolutely beautiful with a beautiful view. The only thing we weren't prepared for was the drive way to the cabin but book a cabin in the mountains I guess that's what you get. You almost have to have 4WD to make it .

24 of 179 Guest Review

Guest Rating: 10
Darcy A.Louisville, KY
Stayed on 10/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Half pavement/ half *steep* road gravel road leading up to property(super short distance though)
Would most likely need 4x4 in icy or flooding conditions.

LOVED BEAR HUGS! Will absolutely stay at this property again. The views are literally breathtaking. It is quiet, secluded, comfortable, very plentifully stocked kitchen and bathroom amenities, and again....THE VIEWS!! You must stay for yourselves. I'm so serious! I honestly think it sits atop a peak of the mountains.

25 of 179 Guest Review

Guest Rating: 9.5
Reita P.Spartanburg, SC
Stayed on 09/19/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Second time staying in this cabin , love the location. The cabin is beautiful, the tub was dirty , cleaniness nothing like it was the first time we stayed. Kitchen needs needs new coffee pot and some outlets did not work and electrical tape on one of the light plugs in the kitchen. I would rent again I love the cabin but does need work. Thank you!

26 of 179 Guest Review

Guest Rating: 9.9
Stephanie A.Rochester, MN
Stayed on 09/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only thing that was a bummer is the bed hurt our backs.

27 of 179 Guest Review

Guest Rating: 9.7
Jeffrey F.Armstrong, IL
Stayed on 08/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The road up to the cabin was pretty rough.

28 of 179 Guest Review

Guest Rating: 8.7
Michael R.Westfield, MA
Stayed on 08/14/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

29 of 179 Guest Review

Guest Rating: 10
Michelle G.Turners Station, KY
Stayed on 07/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin. Absolutely perfect.

30 of 179 Guest Review

Guest Rating: 8.3
Dale &.Maple Grove, MN
Stayed on 06/25/2022
Ratings:
Booking: 9
Staff: 5
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Nice cabin but pictures were old and mountain view were hard to see as the trees have grown! Deceiving...

31 of 179 Guest Review

Guest Rating: 8.4
Sherry S.Lynchburg, VA
Stayed on 05/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 4
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

32 of 179 Guest Review

Guest Rating: 9.5
Joshua G.Folsom, LA
Stayed on 02/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Perfect cabin for a couple's getaway! Close to all the attractions and can still provide a great view. The drive up is an experience the first time, but no concerns after that.

33 of 179 Guest Review

Guest Rating: 6.9
Nathan C.Hendersonville, NC
Stayed on 02/25/2022
Ratings:
Booking: 8
Staff: 5
Cleanliness: 7
Check In: 5
Value: 6
Comfort: 8
Check Out: 9
Amenities: 5
Location: 7
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Only dealt with the staff 1 time and that was to see if I could check in an hour or so earlier, they wouldn't let me, not sure why because noone stayed in it the night before. The cabin didn't have wifi and the cell service wasn't very good. Also it didn't say anything about bringing your own linens for the bed, so ended up having to go back out late at night to get it. Other than that the cabin was nice.

34 of 179 Guest Review

Guest Rating: 9.9
Melissa G.Oran, MO
Stayed on 12/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 179 Guest Review

Guest Rating: 10
Tina B.Toledo, OH
Stayed on 11/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We get a cabin every year, we have never been disappointed booking with USA cabins . Bear hugs so far is our favorite cabin the view is beautiful! The cabin is so comfortable, the ride up is scary at first but we'll worth it.and I got to see a bear! Until next year USA cabins!

36 of 179 Guest Review

Guest Rating: 9.8
Hailey S.Lawrenceburg, KY
Stayed on 10/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! It's tough for me to get comfortable in places that aren't home, but was able to really relax at Bear Hugs. It's a steep and fun drive to get there! The back deck was a bit noisy from the roads below, but it didn't bother us much and wasn't noticeable at night during out hot tub time. Fabulous fall views; fabulous cabin! Would recommend :)

37 of 179 Guest Review

Guest Rating: 7.6
Brittney J.Cincinnati, OH
Stayed on 10/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 10
Check Out: 8
Amenities: 6
Location: 3
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Photos need updating. There is no yard swing or fire pit. Jacuzzi tub smelled like sulfur and needs a complete drain and clean. Jets in tub don't work.

38 of 179 Guest Review

Guest Rating: 10
Courtney S.Cedar Hill, TN
Stayed on 10/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Hugs had to have been the most perfect cabin for our honeymoon. The views were breathtaking, the location was very secluded, and the staff of Cabins USA was great! We will be staying in this cabin again in the future, we just love it!

39 of 179 Guest Review

Guest Rating: 9.6
Robin B.Hanover Park, IL
Stayed on 08/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Bear Hug cabin is the perfect getaway for any couple. It's cozy, quiet, and romantic. Loved the view from the deck. Watching the sun come up and then set at night is the best. The road is a little narrow to get to the cabin so take it slow. The only downfall was that there is a street down below and you do tend to hear some traffic. Otherwise, this is a fantastic place to go to relax and unwind.

40 of 179 Guest Review

Guest Rating: 9.3
Jackie F.Pana, IL
Stayed on 07/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cabin was great! Road was a little rough up and the road noise is a little load but other than that perfect!

41 of 179 Guest Review

Guest Rating: 9.9
Josh S.Baltimore, MD
Stayed on 06/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time at Bear Hugs. A week of hiking, watching sunsets, catching up on some great books, and taking a break from work. Everything was as described, and the process of getting in and out was simple. We'd be delighted to come back again.

42 of 179 Guest Review

Guest Rating: 9.5
Heather V.Eaton, OH
Stayed on 06/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall great experience. Wonderful cabin for a couple or small family to get away. Although the traffic noise can get somewhat loud at times. I would definitely use Cabins USA again

43 of 179 Guest Review

Guest Rating: 9.2
Julie R.Metairie, LA
Stayed on 05/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved our time at this cabin. Very clean and has beautiful view. The drive up was a little scary at first but we got used to it.
Only a few things I was disappointed about were...there wasn't any sheets or blankets for my son who slept on the sofa sleeper. There were only two rolls of toilet paper and two garbage bags given. We had to stop at a local store to buy those things. The coffee maker took 30 mins to make coffee and I couldn't figure out how to turn on the jacuzzi tub in the bathroom. My suggestion would be to provide a little more of those simple things for future guests so we don't have to waste our time buying them at the last minute.
All in all, had a wonderful time playing pool and grilling up burgers. We saw two chipmunks playing in the yard and a wild turkey.
I would definitely go back to this cabin.

44 of 179 Guest Review

Guest Rating: 10
Melissa P.Hometown, IL
Stayed on 05/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had such a great time. The view is amazing. The road up the mountain to the cabin is a bit scary the first time but well worth the drive for that view. The Cabin was perfect. Very clean. The only sad part is that we didn't get visited by a Bear :) So we will try next time.

45 of 179 Guest Review

Guest Rating: 9.7
Bruce B.Saline, MI
Stayed on 05/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
A delightful experience with every expectation met... our only observation was the close proximity to the rather traveled road below and the noise on the back patio deck. Overall met or exceeded our expectations!!!!????

46 of 179 Guest Review

Guest Rating: 8.7
Michael B.Lowell, IN
Stayed on 04/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Everything was fine, but the hot tub is a little small, and there were squirrels or some animal living inside the roof above the ceiling that would wake us up every night moving around.

47 of 179 Guest Review

Guest Rating: 10
Deb R.Knoxville, TN
Stayed on 04/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our time here! The road up is rough! Very glad we had an suv! Location is great, and we had a very relaxing time. Excellent couples cabin. (The shower/tub has seen its better days!)

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Guest Rating: 10
Lisa S.Columbus, IN
Stayed on 03/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First this place was amazing. The drive steep, curvy and scary but well worth the stay. Our last night there a bear came up to our back patio. An amazing beautiful creature. The only suggestions would be a coffee table. And remote instructions how to work Tv. And chalk for pool sticks. Would stay here again. Thank you cabins usa :)

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Guest Rating: 10
Jon M.Franklin, TN
Stayed on 03/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 8.0
Scott T.Douglasville, GA
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 7
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Needs curtains to block from neighbors seeing in to the dining and kitchen area. Also needs a blockage for the other side of the porch. The neighbors had a clear sight line to the hot tub :( . Also did not have a broom. And the bedroom TV was missing a remote. The volume would not change and the DVD player could not be used because there was no remote to change the input and the tv had not buttons on it to change it over to the DVD player. Other then those few things it was great. Clean and well kept.

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Guest Rating: 9.9
Joshua P.Vero Beach, FL
Stayed on 01/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We come here every year and try to stay in a new Cabin and it was our first in bear hugs. Views was absolutely amazing, very comfortable, and price is always great. The only issue was the jacuzzi tub not working, but other than that our stay was perfect! See you next year!

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Guest Rating: 8.1
Paul H.Laurel, MS
Stayed on 11/30/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Awesome cabin awesome location and view would stay again

53 of 179 Guest Review

Guest Rating: 10
Holly M.Violet, LA
Stayed on 11/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely perfect for our vacation. We loved the views . The cabin was very clean. Thank you Cabins USA for making our vacation a very memorable one!! We will definitely book again for next year.

54 of 179 Guest Review

Guest Rating: 9.5
Beth B.Union City, OH
Stayed on 10/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing! We absolutely loved our cabin! The view was awesome! The hottub was very relaxing and had neat color changing of the water. Our first night there our welcoming committee showed up in the form a a black fuzzy creature who weighed at least 200 pounds we named Elliott. We loved the fireplace and the pool table. It took us a while to figure out the tv remotes in the livingroom but we got it. We got the tv to come on in the bedroom but no sound. Loved the drive up to the cabin and the beautiful bridge. We will definitely be back!

55 of 179 Guest Review

Guest Rating: 8.5
Haylee P.St Augustine, FL
Stayed on 09/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin I will say that the drive up the mountain is steep but pretty once you are at the top the cabin was not very clean when we got there. We found a knife and dirty dishes laying around. Other than that our stay was great! We would stay again.

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Guest Rating: 10
Jean M.Haltom City, TX
Stayed on 07/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was such an AWESOME Experience. My husband and I had a great stay at the Bear Hugs Cabin. The drive up to the cabin was a bit scary the first time, as we did not expect the single lane gravel road. Very relaxing, and super easy to find when following the step by step directions that are given. The only thing I would suggest, is that if there is a pool table in the cabin to supply Chalk for the Pool Cues.

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Guest Rating: 10
Tanner M.61350, IL
Stayed on 07/05/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here with our two young kids and it was perfect! The view was amazing and it was nice to be far away from town to enjoy the quiet! We stayed here the past two years and will definitely be back!

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Guest Rating: 8.4
Richard P.Moncks Corner, SC
Stayed on 05/14/2020
Ratings:
Booking: 7
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This cabin was great for our needs. It was roomy and clean. Close to Pigeon Forge and Gaitlinburg. The price was very reasonable. The deck and shower could use an upgrade. The water is extremely hot and due to a loose/broken fixture it was very difficult to get a comfortable temperature in the shower. Although you cannot see the road you can hear the noise from it and seems to be a very busy road. However, I would stay here again.

59 of 179 Guest Review

Guest Rating: 9.8
Karl J.Gulfport, MS
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
This cabin is the perfect weekend getaway or even more perfect for a longer respite from your daily life. It could not be any better situated for relaxation. It’s views cannot be done justice in any photos and it’s far closer to the amenities of town than I anticipated, while still creating the ambiance of being far removed. You will not regret your stay and will leave recharged for life again. I’d highly recommend it to anyone.

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Guest Rating: 10
Lori K.Knoxville, TN
Stayed on 04/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful location and beautiful cabin. Very peaceful. Highly recommend.

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Guest Rating: 10
Ashley M.Clarksville, TN
Stayed on 04/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stay in Gatlinburg and Pigeon Forge often. It is one of our favorite getaways. This cabin has by far been one of our favorites! Just the right amount of seclusion but still not far from shopping and attractions. We even had a visitor at our back deck every night we were there. We nicknamed him Roland the bear. This cabin is a perfect choice for an anniversary or honeymoon getaway!

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Guest Rating: 7.8
Brittany M.Cookeville, TN
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 1
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin overall was nice but the internet and satellite were unplugged an hard to access in both rooms. I didn’t want to plug anything up or hook anything up it’s not my job.

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Guest Rating: 10
Joseph G.Christiana, TN
Stayed on 03/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing time. The only down fall was, the water pressure. Maintenance had to come out a couple of times during our 2 night stay to adjust.

64 of 179 Guest Review

Guest Rating: 8.2
Richard R.Columbiana, AL
Stayed on 12/28/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 5
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
the shower value bad bath sink value moving loose

65 of 179 Guest Review

Guest Rating: 9.2
Brian M.Sinking Spring, PA
Stayed on 12/01/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

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Guest Rating: 9.7
Victor D.Jackson, AL
Stayed on 11/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

67 of 179 Guest Review

Guest Rating: 9.7
Bruce F.Huntington, WV
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

68 of 179 Guest Review

Guest Rating: 10
Michael K.Baker, FL
Stayed on 10/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in a few other cabins but we think by far this was the best. We will be back

69 of 179 Guest Review

Guest Rating: 8.5
Heath Z.Hilliard, OH
Stayed on 10/11/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

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Guest Rating: 9.9
Joseph J.Smithfield, VA
Stayed on 09/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin is Great . This is the 2nd time I have stayed there. I really Like this cabin.

71 of 179 Guest Review

Guest Rating: 10
Patrick B.Millry, AL
Stayed on 09/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Hugs was an amazing cabin perfect for my wife and I on our honeymoon. The view from the balcony is breathtaking and the location is peaceful. The cabin itself has everything you will need and then some. I would highly recommended this cabin and the company to anyone and I will definitely use their services again.

72 of 179 Guest Review

Guest Rating: 9.4
Brittney R.Birmingham, AL
Stayed on 08/16/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a very lovely stay. The road driving to the cabin was a little scary because it is unpaved and very steep, but we made it to the top.The cabin was beautiful and very clean. Cabins USA even called to check on us during our stay. I only had two complaints regarding our stay. One, the bathtub needs a little TLC. The bottom and jets were a little nasty due to wear and tear. Two, there was only one roll of toilet paper. We had to drive back down to pick up some. I feel like it should be provided just like paper towels were provided. Other than those two items, we thoroughly enjoyed our stay and would recommend this cabin and it's breath taking views!!!

73 of 179 Guest Review

Guest Rating: 8.5
Allison &.Mcconnell, SC
Stayed on 08/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 9
Check Out: 7
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The only negative about the Cabin was it needed to be dusted inside and out. Every thing else was great. Only negative about the check out is that I would of liked to receive a confirmation text back. The view was awesome and it was great for me and my family. We will definitely be booking again with USA Cabins.

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Guest Rating: 10
James M.Amelia, OH
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 8.5
Katie K.New Berlin, WI
Stayed on 07/05/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 10
Location: 6
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Cabin itself was great! Very clean and nice and spacious. There were a few trees blocking the view, which was a little disappointing. The road to get to the cabin is a bit different than we're used to. If we would have encounted another vehicle traveling in the opposite direction, there would have been trouble. Was glad to see that the bridge mentioned in other reviews is under repair. The location itself is great - not too far from plenty of hiking spots in the Park and very close to the tourist area.

76 of 179 Guest Review

Guest Rating: 9.4
Madison D.Toccoa, GA
Stayed on 06/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 7.4
Jocelyn G.Pembroke, NC
Stayed on 05/08/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 0
Would Recommend Company: 9
Would Recommend Property: 0
Guest Comments:
It’s a very nice cabin but the road to get there is not paved. So if you drive a nice vehicle, this is not the cabin for you.

78 of 179 Guest Review

Guest Rating: 8.8
Gail R.Ellisville, MS
Stayed on 04/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin was wonderful, but the location was disappointing. The main complaint is the road noise from the highway below. Even though you travel 1/2 mile off of the highway to the cabin, the noise of the traffic, especially the motorcycles, is very loud. Thank goodness we had a good view from the back deck to help offset the noise of the traffic.
Also, the 1/2 mile dirt road was formidable! I am glad I was the passenger and not the driver when we were going up it each time!

79 of 179 Guest Review

Guest Rating: 10
Darrell R.Estill Springs, TN
Stayed on 04/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time to stay at "BEAR HUGS" cabin and I'm sure it wont be the last. Very nice, small cabin. Perfect for a couple on a Honeymoon or like in our case Anniversary. Cabin was very clean and well kept. It was very quiet except for the last night we were there when a Large black bear came to visit, which made for an exciting night and some wonderful pictures. The only negative thing about our stay would be the bridge that we had to cross to get to cabin. It needs some serious help ! Overall we thoroughly enjoyed our stay in Wears Valley !!! Thank You

80 of 179 Guest Review

Guest Rating: 9.5
Denise K.Hammond, IN
Stayed on 03/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hello.
We had a blast while staying in Bear Hugs.
Thank you.
It is a beautiful cabin.
The view is awesome!
It had everything you would need during your stay .
Put up with brown beetles, stink bugs, carpenter ants and wasps.
Called the office and Chasity took immediate action.
Called an exterminator & sent a young man to vacuum the bugs up.
There is a wasp nest in a tree just off the balcony from the hot tub.
If I'd had a pole saw or pole lopper, I would have took care of it.
The shower knob is broken and took awhile for us to figure out.
Having the hot tub ready and waiting for us was very nice.
It would be nice if there were more hangers for the next guest.
We still had a blast while staying in Bear Hugs.
Now to the only big problem we had for our 8 nights there.
The road and the bridge.
They are both terrible and frightful.
Neither is for the faint of heart and I am.
And I have a new 4 wheel drive SUV (Durango).
Coming back next year, but we can not stay in Bear Hugs.
Hoping to find a cabin with a better road, less grade to it.
Thank you again for a wonderful vacation, Denise and Elaine.

81 of 179 Guest Review

Guest Rating: 9.5
Timothy A.Knoxville, TN
Stayed on 02/21/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
ALL IN ALL A GREAT STAY AND VALUE. THE FLOODED BRIDGE CAUSED A LITTLE ANXIETY BUT THAT IS OUT OF YOUR CONTROL.
THE ONLY THING I WOULD RECOMMEND IN FUTURE DISASTER SITUATIONS IS A CURTESY CALL TO CHECK ON GUEST STRANDED.
WE BANDED TOGETHER AND FOUND AN ALTERNATE WAY OUT.
THANKS,
TIM/ASHLEY ANDERSON

82 of 179 Guest Review

Guest Rating: 9.8
Kenneth P.Duncanville, AL
Stayed on 12/05/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great check in went great the cabin was ready for us beautiful view. We really enjoyed the courtesy call on our second day just to ask was everything satisfying very nice. Our stay was great and the check out system is really nice. Thank you Kenneth poole

83 of 179 Guest Review

Guest Rating: 10
Katie P.Covington, LA
Stayed on 11/18/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and perfect for our trip! The view was the BEST VIEW I have had yet in a cabin it is in a perfect location being only 5 mins away from Pigeon Forge but was far enough away to feel "secluded" being the cabns where nicest spread apart! Deff wil be using USA Cabins for all my future gatlinburg trips! Can't wait to go back!

84 of 179 Guest Review

Guest Rating: 8.5
Tara T.Scottsville, KY
Stayed on 11/15/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7

85 of 179 Guest Review

Guest Rating: 9.7
Connie S.Meally, KY
Stayed on 11/11/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved everything about the cabin. Was so clean and supplied with so much. Only thing that was disappointing was the road. It was so rutted out. Maybe some one needs to check into having a little work on it. Will always come back through Cabins USA. Thanks again for everything

86 of 179 Guest Review

Guest Rating: 9.7
Michael S.Reidsville, NC
Stayed on 11/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay. Short drive to anywhere and you have a awesome view

87 of 179 Guest Review

Guest Rating: 8.7
Kori C.Pickerington, OH
Stayed on 10/22/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

88 of 179 Guest Review

Guest Rating: 10
Charles T.Adamsville, AL
Stayed on 10/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our 4th year staying in Bear Hugs and we love it. We go every year in Oct. I will be booking our next visit soon. The cabin had been upgraded this year with new furnitute inside and outside. We loved sitting on the front deck in the new porch swing and rocking chair. New big screen TV in living room. It was very clean as usual. Wouldn't stay anywhere else.
Charlie and Lynn Thompson

89 of 179 Guest Review

Guest Rating: 10
Amy B.Washington Court House, OH
Stayed on 09/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was so perfect. Location is wonderful. Great views and only 10 minutes outside pigeon forge. The road is steep and I highly recommend driving an SUV or truck but would be doable in a car. The cabin is gorgeous and had everything we needed. All the rooms were a good size, cabin is very well maintained, and it was absolutely beautiful. Probably won't be able to stay here again because we have a growing family (baby slept in his pack and play in our room) but I definitely recommend to couples or families with a baby. We will for sure be using Cabins USA in the future. Loved the easy check in and out process. Paid in advanced and got all the instructions and door code emailed to us so we didn't have to go anywhere to check in and out.

90 of 179 Guest Review

Guest Rating: 10
Donna H.Dickson, TN
Stayed on 10/01/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
If you wanted a cabin in the woods away from the crowds. This cabin is it. We love the floor plan do much we want to build one just like it. Our only negative comment is it is not a quite location. The main road to Townsend is at the bottom of the hill and all the street noise comes straight up. That being said, we will rent again ASAP.
Thank you fir a great week.

91 of 179 Guest Review

Guest Rating: 10
Hubert Q.Ashland City, TN
Stayed on 09/29/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

92 of 179 Guest Review

Guest Rating: 9.7
Dana E.Bloomsburg, PA
Stayed on 08/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

93 of 179 Guest Review

Guest Rating: 9.7
Teresa C.Bruceton Mills, WV
Stayed on 07/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful! Great view. The only issues we had was the road up to the cabin we brought our Harley not a very good road to ride a Harley on. Also we had no TV we called and first thing the next morning they fixed it and our door handle broke and they came right away to fix it. Will book from Cabins USA again just a different cabin.

94 of 179 Guest Review

Guest Rating: 9.5
Amy C.Jamestown, TN
Stayed on 06/29/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin!! We will defiently be back!!! Loved the hot tub and view was amazing!

95 of 179 Guest Review

Guest Rating: 8.4
Alexis T.Opelika, AL
Stayed on 06/22/2018
Ratings:
Booking: 7
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Me and my husband booked this cabin for our anniversary trip. The location of the cabin was not the best, but the cabin was nice and cozy. It could have been cleaner like the tub and the pillowcase on the bed, it also needed to be dusted. We enjoyed the pool table and the hot tub, the last night of our stay we did experience issues with the lighting in the kitchen, on the back deck and also the light above the pool table they would not turn on!! Overall it was a peaceful stay I will booked with Cabin USA again just not this cabin.

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Guest Rating: 9.5
Michael W.Fort Dodge, IA
Stayed on 06/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin is beautiful and is just as the video shows with the exception of the overgrowth of trees somewhat blocking the view from the deck.
The cabin itself could have been a bit cleaner. The floors looked clean, but walking around barefoot, i could feel the dirt and grit from the first day. My socks and feet were always dirty. The base around the floors had an accumulation of dust. The cold air vent needed to be cleaned. The windows although clean on the inside sure needed to be cleaned on the outside. Spider webs and dead bugs are just not what i want to see looking out the windows. I did not ever see a live bug inside the cabin, so that is being well controlled.
Cleanliness issues aside, i would book this cabin again. Loved the layout. The stove, fridge and microwave were immaculate. The water was hot when needed and the water pressure was great. The washer and dryer were an awesome benefit. The hot tub was great.
A little extra attention to the overgrowth and the cleaning would allow me to give this cabin a perfect 10.
Overall, our experience for our mountain getaway was wonderful. Thank You!

97 of 179 Guest Review

Guest Rating: 10
Kim C.Winnfield, LA
Stayed on 06/07/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

98 of 179 Guest Review

Guest Rating: 9.5
Virgil M.Hayesville, NC
Stayed on 05/25/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our best cabin rental so far. We loved the beautiful view. We saw two rainbows. We liked everything on one floor. The shower was a little iffy and the couch was very uncomfortable. But the rocking chairs on the deck were great. We will try to stay here again.

99 of 179 Guest Review

Guest Rating: 9.9
Sharon F.Charlestown, IN
Stayed on 05/19/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were very pleased with our stay. The cabin was clean. We were pleased to see dish soaps, bath soaps, toilet paper and paper towels. We recently stayed with another cabin company and we will never stay with them again, had a partial roll of toilet tissue in one bath and none in the other. But thank you we were very satisfied and will stay with you again.

100 of 179 Guest Review

Guest Rating: 10
Aubrey R.Indianapolis, IN
Stayed on 05/03/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I was nervous because this cabin only had 3 stars when I booked, but I was pleasantly surprised. Very clean and everything was pretty updated. It’s a lot bigger than I thought it was going to be. There’s a pull out couch to sleep more, but you could easily blow up another air mattress in the living room if you wanted. I guess I would have liked if there was another couch or love seat but that’s the only thing I would suggest. View was great! I was also glad I had all wheel drive because the drive up was kind of difficult but overall the cabin wasn’t super hard to find or anything. My GPS got us very close and I was able to figure out the rest. It’s about 5 min from pigeon forge and 20-25 from Gatlinburg which was fine with me.

101 of 179 Guest Review

Guest Rating: 10
Matthew H.Vernon, FL
Stayed on 04/27/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

102 of 179 Guest Review

Guest Rating: 9.6
Amber S.Gainesville, GA
Stayed on 04/13/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the Bear Hugs Cabin!! It was nice and clean and loved having a pool table and Jacuzzi at our convenience. The views from the porch and inside are Amazing!! Seems like in the future some trees may need to be topped as to not block off your mountains views. There were a few things we would have liked to have such as a bigger TV in the living room(little small), blinds inside facing the side with neighbors as well as an outdoor blind on the opposite side of the Jacuzzi blocking off neighbors sitting right there on their porch. The bottom railing in the middle on the porch is a little wobbly which kinda makes you nervous that high but the place overall was great. Very open with nice hardwood floors. The driveway leading to the cabin is steep and very narrow so be cautious. We were able to make it up in a Lincoln so it is still manageable. It could use some more signs showing which way to go though. It was very convenient to be able to text to check out, being right down the road from the middle of Pigeon Forge with everything to do right there and still having gorgeous mountain views at the same time! We will definitely be back again sometime soon!!Thank you.

103 of 179 Guest Review

Guest Rating: 10
Domonique H.Smithfield, NC
Stayed on 04/06/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved this cabin. I can't wait to book with you again!! This cabin was in the perfect spot for me and my spouse to enjoy quality time. Make sure you have a 4 wheel drive the way to the cabin is steep.

104 of 179 Guest Review

Guest Rating: 8.8
Scott L.Hartland, MI
Stayed on 03/24/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very clean, however it had a cat odor. The pool table cues tips need repair. The pull out bed mattress/support was degraded. The cabin overall was great, good size, great location.

105 of 179 Guest Review

Guest Rating: 9.5
Glenn Y.Waynesville, OH
Stayed on 03/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was very nice we had a great time. the only thing I didn’t like was how close other cabins are. but I would go back again very nice views. The price is very good I will do it again. Some of the kitchen utensils and pans were beat up but they still work. Nothing to keep me from doing it again.
Thank you

106 of 179 Guest Review

Guest Rating: 9.0
Kristi H.Eagleville, TN
Stayed on 02/02/2018
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Indoor jetted tub was not working and if the button by the toilet is for the jets you should have a sign saying so.

107 of 179 Guest Review

Guest Rating: 9.4
Brooke H.Lewisburg, TN
Stayed on 12/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A true hot tub would have been icing on the cake for this cabin. It only sleeps 2 “comfortably”. My boyfriend and I really enjoyed this cabin. Fairly easy to get to and we enjoyed that it wasn’t far from the Parkway. Highly recommend you don’t drive a car in the winter. Thankfully we had a 4 wheel drive because it did snow during our stay.

108 of 179 Guest Review

Guest Rating: 9.3
Kathy Z.New Bern, NC
Stayed on 12/23/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The kitchen utensils/cookware were well used and needed to be updated, as well as added on to (i.e., no wine bottle opener, frying pan was no longer round). Other than that, the cabin was clean and comfortable. The maintenance staff, in particular Tony, was wonderful. Highly recommend Bear Hugs.

109 of 179 Guest Review

Guest Rating: 9.3
Tara G.Killen, AL
Stayed on 10/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

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Guest Rating: 10
Joseph J.Smithfield, VA
Stayed on 09/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This Cabin was very good. We enjoyed it a lot it had plenty room, very clean and great views off the deck I would recommend it to anybody. I will most likely come again myself.
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

111 of 179 Guest Review

Guest Rating: 10
Erica C.Hollywood, FL
Stayed on 08/12/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was our first time in the mountains and the cabin was beautiful, very clean, everything was wonderful and we plan on definitely coming back.
Company Response:
I am so happy to hear that everyone enjoyed their stay in Bear Hugs. We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

112 of 179 Guest Review

Guest Rating: 9.6
Jean A.Purvis, MS
Stayed on 07/10/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

113 of 179 Guest Review

Guest Rating: 9.8
Maria S.Richfield, PA
Stayed on 07/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Hugs is a absolutely beautiful cabin!!!! It has a very nice, open layout and has a very nice view of some mountains. We enjoyed our time in Pigeon Forge and look forward to returning for a future vacation and staying with cabins USA. Our only problem was the jets in the indoor jacuzzi tub did not work at all and while u could use the outdoor jacuzzi tub, there was a problem with that tub as well. When you tapped water into that tub, there was alot of water leaking creating a waterfall under the porch. Otherwise, we loved the cabin and will recommend anyone to use Cabins USA.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Hugs! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for letting us know about the jacuzzi and hot tub. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

114 of 179 Guest Review

Guest Rating: 9.1
David B.Gallatin, TN
Stayed on 06/25/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The trash was left from the previous occupant.
The jets in the tub didn't work.
And their were two scorpions in the house.

Not necessarily complaining just some FYI 's that
Might help.

We also had a bear. It was cool. He got into the previous occupant's trash.

115 of 179 Guest Review

Guest Rating: 8.8
Malina D.Lynchburg, OH
Stayed on 06/12/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We thoroughly enjoyed our stay at Bear Hugs. It was minutes away from Pigeon Forge without all the traffic. The drive up to our cabin was steep in spots but we always made it safely. The cabin is located between two other cabins on the top of the hill. The view is nice but could have been improved with a few trees getting trimmed. Our cabin was beautiful and comfortable. A few minor repairs and cleaning were needed; the tub on the deck leaked, the cabin floors need a thorough mopping (my toddlers feet were black so we kept socks on her), a few tiles in the kitchen are loose, the toilet could have been scrubbed better and a few light bulbs need changed. We had no hand soap upon arriving (cabin didn't provide it) so we had to rely on our soap we brought. They did, however, provide two boxes of dishwasher soap, a bottle of dish soap and two boxes of detergent. Our pool cube was missing as well and 2/4 of the pool sticks were cracked at the tip. Overall though, we really enjoyed our stay here. The open floor plan was perfect for my daughter to run around in her walker. The staff was friendly and check out was quick. I would gladly stay here again, just hope it's a little cleaner next time.

116 of 179 Guest Review

Guest Rating: 8.6
Valerie M.Rural Retreat, VA
Stayed on 04/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Cabin is great but road leading to it is not. Especially at night or in bad weather. Not easily accessible.

117 of 179 Guest Review

Guest Rating: 9.8
Jose J.North Charleston, SC
Stayed on 04/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife loved staying at this cabin..the view was beautiful and the cabin was just as pictured
Would highly recommend.
Company Response:
I am so happy to hear that you enjoyed your stay in Bear Hugs! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

118 of 179 Guest Review

Guest Rating: 8.8
Alicia S.Evart, MI
Stayed on 03/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The Cabin was located with a beautiful mountain view. The drive to the location was very steep. The privacy curtain on the deck was broken with shattered wooden sticks all over. When the wind blew it rattled all night long. The whirlpool tub was leaking and wouldn't hold water. Inside the cabin was perfect. Very clean, with small touches. No instructions on how to start the fireplace leaving it unable to use.

119 of 179 Guest Review

Guest Rating: 10
Susan D.St. Louis, MO
Stayed on 03/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time to the Smokey Mountains and everything was wonderful.
Company Response:
Thank you for choosing Cabins USA for your first trip to the Smokies! We here at work hard to make sure each of our guests have the same great stay you enjoyed while on vacation. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

120 of 179 Guest Review

Guest Rating: 9.0
Sarah A.Bush, LA
Stayed on 11/21/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

121 of 179 Guest Review

Guest Rating: 9.3
Stephanie Z.North Augusta, SC
Stayed on 11/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Everything was awesome. The only trouble we had was climbing that steep dirt road in our non 4X4 SUV. We spun tires several times on the way up. Also, use the directions from registration email...do not attempt to use GPS for this cabin...you will get lost.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Hugs! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for any issues you experienced reaching your cabin. Your comments have been forwarded to our reservation department so we can make sure future guests are aware of the drive to the cabin. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

122 of 179 Guest Review

Guest Rating: 9.1
Jerry B.Crystal Springs, MS
Stayed on 10/31/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was nice and we enjoyed our stay. The view from the porch is amazing and even with other cabins close-by, it was quiet (except for road traffic down below). The express check-in and check-out was great, and this made things very simple. Location is nice and it only takes a few minutes to get to Wears Valley or Pigeon Forge.

We didn't realize how steep, narrow, and rough the road going to the cabin would be. There are four cabins at the top and no room for two vehicles when meeting someone. I'm glad we came in a vehicle suited for such and it's the only reason we won't stay at this particular cabin again.

A few suggestions: The shower faucet needs replacing and the hot water heater needs to be adjusted. The water was much hotter than it should be. Add blinds to the two side windows at the end of the pool table. These face another cabin and someone from that cabin or anyone driving by can see inside, especially at night when the lights are on. Replace the outside garbage cans with some that have secure lids. An animal got into one and made a mess to clean up. Add more lighting or higher watt bulbs in the kitchen. It was very dim at night when cooking or eating. Correct the address that is listed for the cabin. The website says the cabin is on Hidden Hollow Way, but it is located on Cove Creek Way. Correcting this would be beneficial for guest that use navigation when traveling.

123 of 179 Guest Review

Guest Rating: 10
Charles T.Adamsville, AL
Stayed on 10/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our 2nd year at Bear Hugs and we will be back next Oct. in the same cabin. It is now our home away from home. We love the location and the view. It is everything we wanted and more. I will be booking our next stay in Jan-Feb for the middle of Oct. Can't wait!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

124 of 179 Guest Review

Guest Rating: 9.6
Laken T.Waverly, OH
Stayed on 10/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was exactly as described in the details and pictures. We were excited to stay here on our honeymoon and it was perfect for the two of us. The view is wonderful and staff was very friendly. No bad encounters here at all! Will be staying here again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

125 of 179 Guest Review

Guest Rating: 9.4
Judy D.Ocala, FL
Stayed on 09/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We very much enjoyed our stay in Bears Hug & would like to stay again next year, if a few simple changes can be made at the cabin.
Those changes are.....better lighting in the den & kitchen area. LED bulbs will do the trick. Lighting is so poor in the den that when it gets dark you can't see the balls on the pool table well enough to play......and we DO play !!!! I told staff about the faulty valve on the tub/shower. I am certain that will be fixed as well, and the water is scolding hot ( +140 degrees ). That should be adjusted, too. Only real complaint is the traffic noise from below which can't be corrected.

Would like to see other I-level cabins available but not so close to noise. Website doesn't seem to let me look for that unless I provide a check-in date. Any help on this ? Next stay will be for 2-weeks. Also, how far in advance can we reserve a cabin?

James & Judy
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Hugs! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for all of your suggestions; we are continually looking for ways to improve our guests' stay. Your comments have been forwarded to our maintenance department to be addressed. If you are looking specifically for one level cabins, please contact our reservations department. They will be more than happy to help you find the perfect cabin. Thank you again for your review and thank you for choosing Cabins USA!

126 of 179 Guest Review

Guest Rating: 8.8
Susan N.Steger, IL
Stayed on 09/25/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7

127 of 179 Guest Review

Guest Rating: 10
Thomas P.Dalton, GA
Stayed on 09/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin wish we had more time to stay but the one night that we stayed there was wonderful it was quiet and clean would stay here or at anyone of these cabins again and looking forward to coming back soon for another stay

128 of 179 Guest Review

Guest Rating: 9.4
Joseph S.Groveport, OH
Stayed on 09/17/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

129 of 179 Guest Review

Guest Rating: 10
Cindy H.Newborn, GA
Stayed on 09/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin and setting! We will be back next year!
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

130 of 179 Guest Review

Guest Rating: 10
Abbie R.Menomonee Falls, WI
Stayed on 08/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and we had a fantastic time staying at Bear Hugs. My only recommendation for those considering staying at this cabin is to aware of the drive to the cabin itself. The drive up the side of the mountain was washed out and unpaved. Fortunately we were in a vehicle equipped to handle these conditions, however others may not be so fortunate. Overall, we had a fantastic time.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Hugs. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Your comments regarding the drive to the cabin have been forwarded to our reservations department so they can make other guests aware. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

131 of 179 Guest Review

Guest Rating: 9.6
T B.Daytona Beach, FL
Stayed on 06/12/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was very nice and was clean, including all the appliances! The bathroom was big but the sink was small, it had no room for keeping all your bathroom supplies, so perhaps adding a few shelves would help. My only complaint would have to be lack of supplies, there was very little decent pans, utensils, good cooking supplies, etc. no hairdryer. Other than that the property was very cozy and we enjoyed our stay very much. Thank you!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the lack of pots and pans. your comments have been forwarded to our housekeeping department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

132 of 179 Guest Review

Guest Rating: 8.9
Reita P.Spartanburg, SC
Stayed on 05/20/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 7.6
Cody C.Johnson City, TN
Stayed on 05/09/2016
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 1
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Nice cabin but the gravel road leading up a mountain to the cabin needs to be paved. Could def tear up your car with all the pot holes and all the holes where rain water has moved through the ground. Should make customers who have nice cars aware of this before hand. Also glass on the road near the cabin could have popped a tire.

134 of 179 Guest Review

Guest Rating: 10
Corey S.Eaton Rapids, MI
Stayed on 04/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I just returned from one of the best vacations we have ever had. We stayed at "Bear Hugs" for 4 nights and enjoyed every second of it. The views are breathtaking and the cabin was incredible. The staff at CabinsUSA were extremely welcoming and we have already told our family and friends to use them! We loved it so much that we extended our vacation an extra day. Unfortunately our cabin wasn't available an extra day, however, the staff helped us find yet another GREAT cabin for an amazing price. We are definitely coming back. We are planning for a week in August and this time we'll be bringing the kids. This is definitely a vacation we'll be doing annually. We couldn't say anything negative about our experience at all. Overall, we were extremely satisfied. Can't wait to come back!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you experienced while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

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Guest Rating: 10
Sonya C.Blountville, TN
Stayed on 03/31/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at Bear Hugs for out one year anniversary and could not have picked a better place. The cabin was gorgeous and there is a beautiful view any direction you look. We loved grilling out, playing pool, and sitting on the porch. I loved the bathroom, very cool layout. Everything was clean and comfy! I liked hat we had neighbors but they weren't too close. Nothing bad to say about this property. Checking in and out was very simple as well.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

136 of 179 Guest Review

Guest Rating: 9.5
Brandon M.Leesville, LA
Stayed on 03/28/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved our stay at bear hugs! The express check in/out process was a breeze and allowed us to go straight to our cabin. The view is amazing! Our only complaint was that the jacuzzi tub indoors did not work and that the outdoor one leaked but these were so minor we didn't even bother with it. Overall the place was really clean and a great fit for us and our boys. Also if you're planning on grilling you will need a grill brush and some tongs as those aren't provided. My boys are already asking to go back and we've only been back home one day!
Company Response:
I am so happy to hear that everyone enjoyed their stay in Bear Hugs! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the jacuzzi tub. Maintenance has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

137 of 179 Guest Review

Guest Rating: 10
Amy S.Lebanon, TN
Stayed on 03/04/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
After looking into many of the cabins I settled on Bear Hugs for anniversary getaway and couldn't have been happier. I kept our destination a surprise from my husband until we arrived and he was pleasantly surprised. I would recommend the company to all looking for a pleasant getaway and I will definitely use them again in the future.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

138 of 179 Guest Review

Guest Rating: 9.8
Charles G.Cumming, GA
Stayed on 01/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

139 of 179 Guest Review

Guest Rating: 10
Cody L.Woodbine, GA
Stayed on 01/07/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Betty W.Staunton, IL
Stayed on 01/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was great. Loved the cabin. Great view of the mountain's.
Company Response:
I am so happy to hear that you enjoyed your stay in Bear Hugs! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

141 of 179 Guest Review

Guest Rating: 9.7
Kevin V.Vicksburg, MS
Stayed on 11/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first family vacation with our 2 grandchildren and they had a blast. The only disappointment was the jacuzzi inside did not work and they wanted to try it out. The one outside did, but it was too cold for them; because the temperature was running around 32 degrees when we were there. I would recommend to anyone staying here, to bring extra soap, toilet paper, paper towels. We did purchase extra paper towels and toilet paper because we stayed for 5 nights and ran out of what was

142 of 179 Guest Review

Guest Rating: 9.0
Mary B.South Bend, IN
Stayed on 10/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 5
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We just finished a great four night stay at "Bear Hugs". Our trip started out a little bumpy as we fought traffic from I 40 down to the Gatlinburg office to find it closed. A quick call to get the door code and help from the pizza shop guy and all was well. Upon arrival "Bear Hugs" was better than pictured. Cabin was clean and comfy, with large bath and living areas. The views from the balcony overrode the noise from the road below, and hardly any insects encountered. If you plan to stay at Bear Hugs I would recommend a few things. I would study the map, count the curves, as Cove Creek Way can be tricky to find. The mostly gravel road was fairly steep, but we had no trouble in our fully loaded Honda Civic. I would recommend bringing a few things: silverware and tongs and extra pillows and extra tp. The cabin does have satellite tv but no dvd player. The charcoal grill is on it's last legs so keep that in mind. We did hear a critter in the voids around the shower walls but had no encounter and it was reported to the main office. We would stay there again if it only had a hot tub.

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Guest Rating: 10
Charles T.Adamsville, AL
Stayed on 10/15/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved, loved the cabin. We h a d a wonderful time. Beautifil views. The only thing I would change is a better set of cookware, dishes and silverware. For those of us that like to cook these were not the best, just a personal preference. Otherwise the cabin was absolutely perfect. Looking forward to next trip.

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Guest Rating: 9.2
Deborah B.Loxley, AL
Stayed on 10/08/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

145 of 179 Guest Review

Guest Rating: 8.9
Donald S.Greenville, SC
Stayed on 09/18/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We only stayed at the "Bears Hug" Cabin for three nights. The cabin was fairly clean and tidy. The outside Jacuzzi tub was leaking and according to the guest book in the cabin it has been leaking since 2012. We were very comfortable and was disturbed on our last night by a unwelcome guest. We were awaken from our sleep by a critter trying to get into the plastic trash can. I got out of bed to investigate and found out that the noise was caused by a raccoon. I ran him off twice but he was determined to get into the trash. The raccoon chewed up the lid and side of the trash can. I finally had to move the trash can inside to keep him from coming back. We enjoyed our stay and would be willing to return again.

146 of 179 Guest Review

Guest Rating: 10
Kelly J.Andover, KS
Stayed on 08/30/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were in ah when we opened the door to Bear Hugs! It was everything the photos portrayed! The view and spacious living, gave us a real Smoky Mountain feel! We turned it into our home for a week and thoroughly enjoyed our stay! We could not get the ice maker to work but a bag of ice resolved that issue. We were very impressed that Maintenance came in the dark of the night our first night to bring us a bar b q grill - he was very hospitable! Cabins USA has a friendly staff, not only on the phone but On-Line Chats! Our experience with the Smoky Mountains was over the top! The excitement of Dollywood, Pigeon Forge, the Island, Gatlinburg, and the thrill of the Tail of the Dragon, were great memories to take with us! Returning to our cabin each night had such a heartwarming feel....the pool table, hot tub on the deck added to our love of the cabin! We will definitely use Cabins USA again!
Company Response:
Thank you so much for all of your kind words! Our staff works hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

147 of 179 Guest Review

Guest Rating: 10
Barbara W.Mcdowell, KY
Stayed on 08/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved staying at "Bear Hugs"! We were there from 8/10/15 to 8/14/15 (honeymoon) and the pictures online are about the same with just a couple of changes which I will list. Everything else in the pictures are exactly how it is when you arrive. First of all the road leading up to the cabin is partially paved and partially gravel (felt like home because we live on a curvy gravel road) but once you get closer to the cabin it is completely paved. Second, the door entering the cabin is a little tricky so pay close attention to the instructions. Third, the tv in the living room has been replaced with a new flat screen and the bathroom (which online there is no pictures of) has a washer and dryer in one of the closets and it is a large bathroom that can be accessed through the bedroom as well as the living room. Plus, the bathroom has a large whirlpool bathtub in it. The floor to ceiling is all hard wood and is absolutely gorgeous! I think the bed (which is very comfortable too but bring your own pillows; I liked mine better) is either a king size bed or California king so that was amazing too! I looked online for another "open" weekend in September because I want to be able to bring my son next time but its totally booked! I am bummed about that. One thing I must add is the picture on one of the walls is a scenery picture which is beautiful in its self but then, the Bible verse at the bottom (Be still and know that I am God, Psalms 46:10) just made it that much better! I wish there was a way to add pictures to this review because I would show the bathroom pics I have. Location is marvelous because its only minutes away from shopping etc. but private as well. I know that from now on I will only stay at Bear Hugs when I visit Pigeon Forge again! Thanks Cabins USA for our wonderful honeymoon!
Company Response:
Thank you for all of your kind words and I am so happy to hear that you enjoyed staying in Bear Hugs! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you experienced while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

148 of 179 Guest Review

Guest Rating: 10
Tina W.Paxton, IL
Stayed on 07/25/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the most beautiful & cleanest place I've ever stayed. The pictures of the cabin you've posted are exactly how it looks. There's no picture of the bathroom (it's huge w/ another jacuzzi tub). The location was perfect on top of a mountain away from crowded areas but not to far from everything. Thank you for a wonderful week. We will be back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same wonderful experience you did while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

149 of 179 Guest Review

Guest Rating: 9.0
Yahya A.Milwaukee, WI
Stayed on 05/20/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 6
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

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Guest Rating: 9.4
Robert G.Cary, NC
Stayed on 05/16/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
CABIN WAS VERY NICE. HEARD A "CRITTER" ABOVE THE CEILING IN THE BATHROOM AREA. COULD USE LUGGAGE RACKS FOR SUITCASES.
Company Response:
Thank you for your kind review! We here at Cabins USA work hard to make sure that each of our guests have the same great stay that you did. I will forward your suggestion about the luggage racks on to our owner's account department. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

151 of 179 Guest Review

Guest Rating: 9.5
Cassandra M.Summerville, SC
Stayed on 03/12/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

152 of 179 Guest Review

Guest Rating: 9.9
Mickey P.Elyria, OH
Stayed on 12/22/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

153 of 179 Guest Review

Guest Rating: 10
Brandon C.Louisville, KY
Stayed on 12/18/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

154 of 179 Guest Review

Guest Rating: 10
Thomas B.Puckett, MS
Stayed on 11/02/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

155 of 179 Guest Review

Guest Rating: 9.7
Aleaxander S.Rochester, PA
Stayed on 06/27/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our time at the cabin. It was peaceful and quite. We would like to visit and rent the same cabin again.

156 of 179 Guest Review

Guest Rating: 8.4
Lyndsey H.Pineville, KY
Stayed on 06/07/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Nice cabin and pretty clean compared to most. Noticeable dust on the floor behind the tv stand in the bedroom. The shower curtain in the bathroom had some mildew and some shampoo from a previous guest... Otherwise the bathroom was very clean. The furniture is a little dated and the bed is not the most comfortable. The location is beautiful, but you can hear the traffic from Wears Valley Road, as you're overlooking that area. Very cute and cozy cabin though. Had a nice stay.
Company Response:
Thank you for your review Lyndsey. We apologize if you were inconvenienced at all. Cabins USA always strives to uphold high standard of cleanliness. We will have our inspector immediately look into the issues addressed. We are delighted you had a nice stay with us, and we hope to hear from you again for your next Smoky Mountain vacation.

157 of 179 Guest Review

Guest Rating: 8.8
Robert B.Madisonville, KY
Stayed on 06/05/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very relaxing location but still close to everything. The inside was spotless, outside could use a little work.
Company Response:
Thank you for your review. We appreciate all your feedback. We will have the outside of the cabin inspected immediately. We are glad you had a good stay and we hope to hear from you again soon.

158 of 179 Guest Review

Guest Rating: 9.5
Ralph R.Mount Vernon, GA
Stayed on 05/20/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is great, clean and comfortable. The only thing we didn't care for was the road to the cabin. Needs some attention. Would probably stay there again.
Ralph
Company Response:
Thank you for your review. We are glad you had a great stay with us at Bear Hugs. The road leading to the cabin is gravel up until you reach the cabin. We apologize if this was inconvenienced you in any way. We do have some cabins that are off gravel roads but many others that are on paved roads. We appreciate your feedback and we hope to hear from you again soon.

159 of 179 Guest Review

Guest Rating: 9.2
Koisha B.Baton Rouge, LA
Stayed on 03/21/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My reason for chooesing sevens for cleanliness, amenities and comfort are because the kitchen oven had not been cleaned and also there were hair on the sofa and bed as well as the cabin had no heat other than those few issues being at the cabin was a great expernuce. The cabin was beautiful and I can't wait to go back.
Company Response:
Thank you for your review Koisha. We apologize regarding the issues that you encountered during your stay. We do ask that you call us regarding any issues that you are experiencing, because we do have maintenance on staff to respond to any issues that you may come across during you stay. We look forward to hearing from you soon.

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Guest Rating: 10
Tonya C.Cleveland, TN
Stayed on 02/21/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just wish there had been a real hot tub and not just a tub outside on the porch.
Company Response:
Thank you for choosing Cabins USA. Bear Hugs is an amazing cabin with a beautiful view, but it does just offer the jacuzzi tub on the back deck. We hope that you will choose to call Cabins USA for your future vacations to the Smokies.

161 of 179 Guest Review

Guest Rating: 8.7
Lynne M.New Port Richey, FL
Stayed on 12/30/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
My husband and I celebrated our 1st wedding anniversary and New Years at Bear Hugs. The views were great. The cabin was clean and comfortable. We were glad we had our 4 wheel drive vehicle to get back and forth to the cabin during times of some snow and ice. We had a wonderful visit and hope to come back with our family.

162 of 179 Guest Review

Guest Rating: 9.9
James S.Bristol, TN
Stayed on 12/12/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at this cabin... Very clean and cozy for our weekend getaway.. Will return again soon..

163 of 179 Guest Review

Guest Rating: 8.0
Julie F.Ada, OHIO
Stayed on 10/11/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 7
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Loved everything except there was no hot tub. Brochure said hot tub. That's a jacuzzi on the deck, not a hot tub.

164 of 179 Guest Review

Guest Rating: 7.5
Robert R.Frankfort, KY
Stayed on 10/06/2013
Ratings:
Booking: 7
Staff: 7
Cleanliness: 10
Check In: 7
Value: 5
Comfort: 10
Check Out: 9
Amenities: 5
Location: 7
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
Bear Hugs was awesome! Would definitely go back

165 of 179 Guest Review

Guest Rating: 10
Linda D.Waynesboro, MI
Stayed on 10/03/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful we enjoyed our stay looking forward to coming back up a staying with ya"ll again.

166 of 179 Guest Review

Guest Rating: 9.0
Leroy D.Freeport, FL
Stayed on 09/15/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5

167 of 179 Guest Review

Guest Rating: 9.8
Abhinay P.Waukesha, WI
Stayed on 09/29/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

168 of 179 Guest Review

Guest Rating: 8.6
Brad K.Danville, IN
Stayed on 09/02/2013
Ratings:
Booking: 10
Staff: 4
Cleanliness: 10
Check In: 4
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

169 of 179 Guest Review

Guest Rating: 8.5
John M.Tallmadge, OH
Stayed on 08/07/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
using your web-site, checking in & out - all pretty easy & seemless. The property was very nice. really liked the looks, the view, etc. Limited seating choices (couch, kitchen chairs or 1 recliner) but they were OK. Things like pool table were well used, but we still played it. A/C was nice. The gas grill igniter didn't work, but we were able to use it by using matches.
The only issue we had were the bugs. Found a few scorpions and tons of gnats or fruit flies or something of that nature. When I called, staff said 'it is a cabin" and "they only sting like a bee" (which I am allergic to). We have stayed in 2 other cabins & camped over the years in the Smokies. We didn't encounter this before. Anyway, they had pest control come out & the day after we got there. By the last day we were there the dead gnats subsided - we had been sweeping them up 2 or 3 times a day. And a day or so after the pest control came we quit finding scorpions.
All in all, we did enjoy the trip and the property.
Company Response:
Thank you for choosing Cabins USA. We are happy that you were able to enjoy the beauty of the cabin Bear Hugs. We apologize for the inconveniences that you encountered during your stay. We are happy Orkin was able to come out and take care of the situation, but we apologize for the after effect. We hope that you will give us a second chance in the future. We offer our return guests an additional 5% off.

170 of 179 Guest Review

Guest Rating: 9.5
Doug T.Jellico, TN
Stayed on 07/18/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed the cabin!
Company Response:
Thank you for choosing Cabins USA. We are glad to hear you enjoyed your stay with us at Bear Hugs. We hope that you will keep us in mind when you are planning your next trip to the Smokies.

171 of 179 Guest Review

Guest Rating: 8.6
Mark L.Middleburg, FL
Stayed on 07/01/2013
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 4
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

172 of 179 Guest Review

Guest Rating: 9.4
Lynne W.Piemont, SC
Stayed on 05/17/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful cabin, lovely location. Seriously, the only complaint is that the king size bed probably needs a new mattress and the "hot tub" is NOT a hot tub, it's a Jacuzzi bathtub on the deck.

173 of 179 Guest Review

Guest Rating: 10
Jeff G.Loveland, OH
Stayed on 10/11/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

174 of 179 Guest Review

Guest Rating: 10
Dolores R.Tuscola, TX
Stayed on 10/08/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was THE best cabin we've stayed in so far. We've rented many times from you and the next time we do I told my husband we are staying at least a week in this cabin. We couldn't believe our eyes when we drove up to it but when we walked inside we were speechless!!! Thank you for making our vacation so wonderful.


Mike and Dolores Richards


175 of 179 Guest Review

Guest Rating: 7.5
Rhonda W.Columbus, MS
Stayed on 08/25/2012
Ratings:
Booking: 6
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Company Response:
Thank you so much for choosing Cabins USA, LLC for your vacation getaway. We are so glad to see that you enjoyed your stay and we look forward to hearing from you soon. When returning to our company for another vacation please feel free to call us at 1-800-533-4121 for an extra discount on your stay. Thank you for your time and efforts in Cabins USA, LLC. I hope you have a wonderful day.

176 of 179 Guest Review

Guest Rating: 9.1
Roy W.Winston-salem, NC
Stayed on 05/18/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the view, cabin was beautiful, spacious, and very nicely decorated. Sofa not very comfortable. The plastic mattress cover needs to be replaced with one that is fabric.

Everything else was great. Loved the pool table.

177 of 179 Guest Review

Guest Rating: 9.1
Jodel H.Clarksville, TN
Stayed on 04/18/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
i was disappointed in the old tvs, the jacuzzi tub on the porch that takes 150 gallons but the water heater is only 50 gallons. The bed was comfortable except for the mattress cover that was too large and wrinkled and the sheets wouldn't stay on the corners. I also would have expected a higher quality of towels for a vacation spot.

178 of 179 Guest Review

Guest Rating: 9.8
Gordon R.Peoria, IL
Stayed on 03/08/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
next time we will bring wine opener, measuring cups and spoons,

179 of 179 Guest Review

Guest Rating: 8.7
Lee C.Dayton, OH
Stayed on 10/07/2011
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 6
Comfort: 8
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We truly enjoyed the cabin over looking the valley and such a scenic view.
Company Response:
Thank you for choosing Cabins USA. We are happy that we provided you with a beautiful view at Bear Hugs. We hope to see you again soon on your next visit to the Smokies.

Book My Cabin Today!

Cabins USA Official Logo
star star star star star
2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

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Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

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Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

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