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Higher Ground Guest Reviews

Reserve Higher Ground Today!

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1 Bedroom, 1 Bath, Sleeps 6, Cabin Rental
with 2 level cabin, 1 king bed, 2 queen beds, bbq grill, deck, gas fireplace, hot tub, jetted tub, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.4 / 10

1 of 169 Guest Review

Guest Rating: 9.8
Katie H.Green Bay, WI
Stayed on 08/17/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 169 Guest Review

Guest Rating: 9.3
Sherry S.Lynchburg, VA
Stayed on 04/30/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The only issue we had was pulling into the driveway to the house. It has 2 big holes, it needs to be leveled out. We have an equinox and it scraped the bottom every time. We stayed in this house years ago and had a car and the driveway was not in that condition.

3 of 169 Guest Review

Guest Rating: 9.1
Chaka T.Simpsonville, SC
Stayed on 02/17/2024
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was awesome. Definitely exceeded our expectations when we opened the front door. We liked the lower bedroom better because of the view and the hot tub was great. I would say the only problem we had was 1. Driving up that very rocky, pit hole filled road to the cabin. If we had come with a car, we wouldn't have made it up. However, once we learned that it's probably best to return before dark, we were ok. 2. Around 8pm both nights, a critter was enjoying itself either running across the roof or was inside the walls. You can hear it run through the floors, up the walls and across the ceiling. Very scary, to the point where I was scared to put my feet on the floor. You can hear the scratching and scurrying. Super scary and even more annoying. Overall, we had a great time, peaceful..but that critter, Nope!

4 of 169 Guest Review

Guest Rating: 9.5
Robert S.Greensburg, LA
Stayed on 11/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

5 of 169 Guest Review

Guest Rating: 9.1
Shelby M.Belleville, IL
Stayed on 10/21/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

6 of 169 Guest Review

Guest Rating: 10
Jerry K.Cambridge, OH
Stayed on 09/30/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 169 Guest Review

Guest Rating: 7.8
Jennifer F.Powhatan, VA
Stayed on 08/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The drive up to the cabin was something we were not prepared for. We were fine with the gravel road; however, the numerous pot holes, wash out in steep areas, and the giant pot hole directly in front of our cabin caused quite a few concerns. The night of our arrival, at one point our vehicle was only on 3 wheels which caused a great deal of concern. We would like to encourage a different way of evaluating the drive up the cabins to ensure these concerns are reduced - we understand that there are limited options but think there is some room for improvement on the road maintenance.

We were disappointed in the view due to the numerous trees that only allowed for partial viewing of the mountains. We would like to encourage trimming the branches that are in front of the covered deck to increase the amazing panoramic view this cabin has to offer.

The overall cleanliness was adequate. However, we did observe multiple interior cobwebs, mold in the jetted tub, and the windows could have benefitted from an exterior washing. Additionally, it would be beneficial for the cabin to include a dust pan / broom set for guests to clean up minor messes.

There were a few minor maintenance items we observed that we think may not be noted: the light fixture in the kitchen seems to have come loose from the mount, the curtain rod in the bathroom was crooked, the shower spigot was loose, the bathroom sink was crooked, the H/C temperature setting was backwards in the shower, there were several stones missing around the fireplace, a nail was sticking out of the hanging egg chair inside, the main support for the front porch was rotted, grout was missing from floor tiles in the dining / kitchen area, and a portion of the screen around the hot tub was missing.

Overall, we had a great experience and would certainly rent from Cabins USA again. Knowing what we know now, we would certainly ask more questions to ensure we were adequately prepared for the drive to the cabin and had a vehicle that we were confident could make the trek with no issue.

8 of 169 Guest Review

Guest Rating: 7.7
Ramon M.Chattanooga, TN
Stayed on 06/29/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 1
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
I would say that the location of this property is not in a good location. Unless u have a truck or a vehicle that can handle all the bumps going to this property. Don't even try it. It's a one way road and a one way in and one way out with no lights so basically its a dark roadway like in a scary movie. Another thing they should put the other working cable box on the top floor bedroom instead of the bottom floor bedroom because it was definitely an inconvenience. If you do try to go to this property just be careful on how you're driving because it's a long way down. But other then those things, to me the property was on.

9 of 169 Guest Review

Guest Rating: 9.5
Kristan S.Cincinnati, OH
Stayed on 06/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for a week on our honeymoon and we did not want to leave! We read every single review before booking, and all the reviews mentioned that bad drive up. At the time of booking, i had an AWD SUV so we weren't worried, but a week before i was in a wreck so that was a no go. We called the company worried and they said it should be fine, but all these reviews scared me. It's honestly NOT THAT BAD! Our ford fusion made it up and down multiple times a day no problem. It's just a winding uphill gravel road which, yes, it sucks more than a regular paved road, but you don't need a AWD vehicle or rent a jeep to get up there. Just go slow and take your time. Other than that, the cabin was great, yes the reviews are also accurate we found a few roaches which kind of grossed me out but you have to consider your location. It's super secluded and beautiful. Would've liked if the trees in front of the few could have been landscaped but also really not an issue. Also it does NOT have Wi-Fi! We have t mobile which usually sucks but we had full service up there so the no Wi-Fi didn't really matter, just wish we could watched Netflix or something.

We loved this cabin, we would stay here again and again and we never wanted to leave. The pictures are extremely accurate and looked just like how the cabin does in real life.

10 of 169 Guest Review

Guest Rating: 9.8
Shauna M.Land O Lakes, FL
Stayed on 05/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great, any issue we had was swiftly corrected by Josh. We saw a bear right outside the downstairs bedroom window which was AMAZING! We will definitely be back. Thank you Josh for your pleasant disposition and quick response.

The trees were pretty overgrown but we still had a nice view (maybe some trimming to better enhance the view), the windows in the downstairs bedroom were really covered in webs and a ceiling fan would be nice as well.

Thank you CABINS USA, you made our stay FANTASTIC!!!

11 of 169 Guest Review

Guest Rating: 9.3
Rochelle H.Columbus, TX
Stayed on 03/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 2
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin and stay was tuly great! I've thoroughly read the reviews before booking this cabin,ll so some of this addresses the possible "cons" as well.
KITCHEN: Fully stocked and completely functional. Even provided a sample of Tide laundry detergent and two Cascade cubes for dishwasher. Bring own dish liquid.
Laundry: Both worked perfectly well, so do not overstuff and you will be fine.
LIVINGROOM: Huge with adequate seating for all, air hockey functioned properly.
BEDROOM 1: (Main Level) spacious and plenty of storage. Bed was ok, not the most comfortable but not the worst. Watch your hair catching on the natural wood headboard, and I would advise to bring your own bedding.
ONSUITE BATHROOM: Spacious, ample supply of towels and toilet tissue. Tub has jets, but needs updating. But there is only one bathroom, so if staying with a group, all will have to walk through main bdr to use it.
BEDROOM 2: (Lower level) Bed feels the same, but the multiple windows bringing in all natural light more than made up for it.
HOT TUB: Roomy and fully functional. Temperature was excellent for relaxation and therapy. Water level is a bit high though, no sudden movements and you'll be fine. Climbing in and out were comfortable, either using the steps or not. Screens were intact so no bugs.
PATIO & BALCONY: Were solidly structured, and provided plenty of space and great views(early March)
HEATING&COOLING: Both worked well.
LOCATION: Was a comfortable distance to all attractions, The Smokies Park, Pigeon Forge and Gatlinburg.
OVERALL: The cabin did not disappoint! Very clean, nothing ever stuck to my feet while walking barefoot, never saw anything crawling!
NOTE: The drive up and down the hill was not for the faint at heart. We had a midsized SUV, it worked. But once the rain came and was combined with the loose gravel it became scary. Road is narrow with major drop offs and potholes. So GO SLOW.
This is at the very top, so keep close watch over children, and especially while grilling. The grill and picnic table are right on a smaller drop off. Parking and backing take full concentration. I would advise keeping night driving to a minimum. If you drink, keep the cabin stocked so you don't have to go back out. It's not worth it, unless you are well used to steep mountainous driving and want to take the risk. All in all, this is a Major Win; and will be an absolute staple for our future trips. Thank you so much for the great experience!

12 of 169 Guest Review

Guest Rating: 9.7
Morgan M.Centreville, AL
Stayed on 03/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had an amazing time. The only think i would say is they need to tell you about the drive to the cabin. I drive a SUV and my car was okay but it was a ruff drive. If you have a car this may not be the cabin for you!

13 of 169 Guest Review

Guest Rating: 9.7
Stephanie B.Bay Minette, AL
Stayed on 02/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved this place. But there was dust piles throughout the cabin and a few cobwebs. This cabin needs a deep cleaning for sure. We were disappointed with the screened in area. Every screen was ripped down.

14 of 169 Guest Review

Guest Rating: 8.9
Mary S.Jonesborough, TN
Stayed on 02/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

15 of 169 Guest Review

Guest Rating: 10
Michael L.Princeton, NC
Stayed on 02/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everyone at Cabins USA was great. We had an electrical issue at our cabin when we arrived. They sent Dwayne out and he was there in about 30 minutes. After he found the problem and figured out it was going to take a while to fix, he called the office and told them we needed another cabin. Anthony the supervisor quickly called me and had me in another cabin within just a few minutes. The best part was that the new cabin was right next to our original cabin, so we didn't have to go far. I would highly recommend Cabins USA and plan to book with them again.

16 of 169 Guest Review

Guest Rating: 9.5
Magan A.Coshocton, OH
Stayed on 01/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin could use a good cleaning.

17 of 169 Guest Review

Guest Rating: 9.5
Mary W.Newbern, TN
Stayed on 10/21/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely amazing views! The road up to the cabin is a little scary the first time driving it. Do not recommend going up for the first time after dark. Be sure to read all check in/checkout procedures, look for your emails, and sign the agreement page! Would definitely stay here again. Very peaceful

18 of 169 Guest Review

Guest Rating: 9.6
Eton M.Lithia Springs, GA
Stayed on 09/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love the cabin. I would recommend the cabin Higher Ground. It was my first time renting a cabin, but it won't be my last time.

19 of 169 Guest Review

Guest Rating: 9.5
Tara B.Poplarville, MS
Stayed on 09/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay. The only downfall was the horrible driveway to the cabin and we did not have a lot of hot water or water pressure.

20 of 169 Guest Review

Guest Rating: 9.2
Meredith Z.Maryville, IL
Stayed on 09/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin. The biggest complaint is the road going to it. 4 wheel drive is not necessary but recommended. Our hyundai veloster made it up several times but it was sketchy in places. Very steep, gravel road with major pot holes and soft spots. But the view made it worth it. The cabin is beautiful. It was well stocked. The bed on the main floor is very uncomfortable so we slept downstairs. The screen was ripped down in some places of the hot tub room. We did get an exciting bear sighting with momma and 2 cubs. This cabin is definitely worth the horrible road going to it and we will visit it again.

21 of 169 Guest Review

Guest Rating: 8.6
David L.Seymour, IN
Stayed on 08/01/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
everything was good we had a lot of spiders ,cobwebs. think it needed hosed down . outside . no icemaker no wifi bed was very worn.some lights were out . a real trick to get up there , would sugest having all wheel drive .

22 of 169 Guest Review

Guest Rating: 9.7
Tina M.Madison Heights, MI
Stayed on 07/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the cabin was top-notch! The views were slightly obscured from the vegetation that had grown since the pictures were taken and posted to the site. But still an amazing view from a top the mountain! The hot tub was warmed and ready when we arrived.
The mattresses were not the comfort of home. To find the lower bedroom TV had a child lock and was restricted from 8:00 a.m. to 8:00 p.m. was a surprise as well as the child rating. Upon calling Cabin's USA on an almost daily basis, the owner was still unable to resolve this prior to our departure after staying five nights. Just a heads up, when they say the road to the cabin is not easy, that is no joke! We had a Dodge caravan and once we had driven it once or twice it was no problem.
Overall I can say I would still recommend!

23 of 169 Guest Review

Guest Rating: 8.5
Michelle G.Hurricane, WV
Stayed on 03/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 5
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was nice and private. It was clean. Some things that could definitely be improved: no oven mitts provided, a few lights burnt out, drive up to cabin requires SUV/truck/4 wheel drive (we had Hyundai Tucson sport and BARELY made it up) - potholes need fixed and road should get paved it is medium large gravel. There were 2 beds the downstairs was a king and upstairs was queen or king idk we slept downstairs because it was the comfier and sturdier bed. The upstairs bed had a center support bar missing so the bed sagged toward the floor in the middle. Neither mattress was especially comfortable they were both quite thin and stiff and could use upgraded mattresses and frames. And there should be curtains or blinds downstairs since there's so many windows so that people can sleep in if they want. Batteries in TV remote were low too. And the couch was okay but we did sink down low into it a small person and a larger person both. Oh and bigger easier to read signs for what cabin numbers are which directions would be good too - we had trouble at first because we missed the 1st sign. And all the upper cabin paths are nearly impossible to get up to BTW due to the "loose" gravel, steepness, and potholes. I don't believe we would have been able to make it without damage to our vehicle if we'd have taken a simple car vs small SUV.
Positives: had a washer and dryer, had 2 "rooms" (although no door to or bathroom downstairs so not private if a trip with kids or multiple families). It had some basic kitchen utensils and cookware/serving items. Had stove, oven, microwave, fridge/freezer, and an air hockey table that was pretty fun to play. The screened in deck with hot tub was honestly one of my favorite parts because I hate bugs and therefore don't get to enjoy the outdoors much but it was fully screened in to where there were no bugs!! Hooray! It had an optional overhead light and a ceiling fan if I remember correctly. We were also able to adjust the temperature which is perfect because I don't enjoy water warmer than 95-99 degrees.
Overall, I would go back if many of the negatives were addressed like the roads and beds for sure and ideally adding curtains downstairs which should be an easy enough fix compared to the roads and beds.

24 of 169 Guest Review

Guest Rating: 9.2
Vassil R.Largo, FL
Stayed on 06/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

25 of 169 Guest Review

Guest Rating: 9.1
Barbara L.Kermit, WV
Stayed on 05/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

26 of 169 Guest Review

Guest Rating: 8.6
Cheryl O.Hamilton, AL
Stayed on 02/22/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
It was an interesting trip for sure we got stuck with the tree going across the bridge on the one way out but they got it very quickly and we was able to start our day.
Whatever you do don't take a small car that can't go up a mountain the roads kind of washed out from the rain and my husband had a stick car which did not do well on that but we got up the mountain fine. The hot tub without was broken for a long time but it took a while for it to warm out to the temperature the Jacuzzi tub inside was really dirty and nasty when we turned it on black stuff was coming out everywhere there was lots of spiderwebs which I understand they're high ceilings wouldn't the cleanest place but it wasn't the dirtiest either. The staff is really nice when we called about the bridge and we will be staying again just maybe not so high on the mountain because I'm a scaredy-cat. Lol

27 of 169 Guest Review

Guest Rating: 8.4
Rosaura G.Clarksville, IN
Stayed on 01/31/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 3
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The view was nice, everything was clean but they didnt have any coffee like other cabins do. The hot tub was not hot, the downstairs room was freezing compared to the ret of the house and it's inconvenient only having one bathroom but oh well. Also the bed by the bathroom was not comfortable what so ever. Thats the worst bed iv ever layed on that we didnt even use that bedroom bed. I was disappointed because some slept on the couch when we paid money to use these rooms and beds . Felt like a rock. Other than that everything else was fine.

28 of 169 Guest Review

Guest Rating: 8.1
David B.Center Point, AL
Stayed on 01/16/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 7
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8

29 of 169 Guest Review

Guest Rating: 8.4
Nikki S.Elba, AL
Stayed on 12/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 5
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin was almost perfect for what we wanted. The location was great, the view was great, the size of the cabin and the amenities were good for us. It could use a deep cleaning and some tree trimming to preserve the view. The day-to-day cleaning was done well. The road up to the cabin is pretty steep at points, and when it was wet, combined with the pine straw cover, our almost new tires slid some - a 2 wheel drive Armada. The biggest problem in that regard is the driveway as it's very washed out. We went and bought a shovel while there and my husband shoveled it a few times over the week so we could pull into the actual driveway. Otherwise, we'd get stuck or just couldn't make it in, and again, we weren't on a small car. Our biggest complaint is that the bed is AWFUL! We've stayed with Cabins USA about ten years and this would by far be our favorite cabin, if only the owners would replace the bed. I'd love to rebook this cabin, but for the bed. You can actually see the sag in the mattress and the thick memory foam used to cover it doesn't begin to help. It's a shame that such a great cabin with so much going for it is overshadowed by how bad the bed is. When you just want to relax and sleep well, it's a big disappointment. Otherwise, we absolutely loved it.

30 of 169 Guest Review

Guest Rating: 9.7
Bailey M.Memphis, TN
Stayed on 12/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
You know how you usually book a room somewhere and it's worse than the pictures?? This was the opposite. This place is BEAUTIFUL and HUGE! I've booked a lot of cabins in Gatlinburg & no matter what, you're always going to compromise somewhere -- too expensive, awful view, tiny cabin, whatever -- this was the best balance of cabin I've ever stayed in, if that makes sense? AMAZING VIEW, HUGE cabin, right off the road so you can get to everything quickly, but high up and secluded enough that you really feel like you're in the mountains.

If I had any negative feedback, it's that the hockey puck on the air hockey table is too light to really have fun playing. I couldn't get the tv to work, but I also didn't try for more than.. 60 seconds? But if an air hockey woe is my biggest complaint... I'm a happy gal.

Tips: No, there's no wifi. But I have T-Mobile and my boyfriend has AT&T, and we both had 3+ bars of service all weekend, so the wifi wasn't an issue. (Plus, you're in the mountains to be in the mountains. Go hike. Go to Dollywood.)

I read a bunch of negative reviews that mentioned the cabin not being extremely clean, so I brought cleaning supplies/extra bedding etc. It wasn't necessary. I mean, bring some Lysol wipes if you're OCD. I can see dust in a couple places, but only really noticed because I was looking for it after reading the negative reviews. As far as spiderwebs -- yes, you can find a few, but they're spiderwebs on the massive windows overlooking the mountains on a steep cliff. Or spiderwebs where the ceilings are "too high." I will take mountain views & high ceilings aaaaaaaall day long, the webs didn't bother us one bit!

However, I would *highly* recommend bringing extra blankets/comforters. We stayed in the downstairs room with the view -- heat rises, and it's way cooler down there than upstairs. We brought a weighted comforter and we stayed perfectly cozy.

Last tip -- when they sent us the address, we were confused when we got to the dead-end top of the hill and saw another family in the cabin with our number on it. If you're arriving late at night and can't see, Higher Ground is the one allllll the way to the left, like just left of the wood carved bear totem pole. It feels really secluded. We loved it.

Thanks CabinsUSA & Higher Ground!! We'll definitely be back!!

31 of 169 Guest Review

Guest Rating: 9.1
Carolyn A.Jay, FL
Stayed on 10/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Bed is very uncomfortable, owner needs to buy a new one. Needs blankets and more then two rolls of toilet paper. Could use better housekeeping. Overall it's a very nice cabin with a great view.

32 of 169 Guest Review

Guest Rating: 10
Alex D.Bailey, MS
Stayed on 10/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Cabin - Great experience!!

33 of 169 Guest Review

Guest Rating: 8.4
Ty J.Kimper, KY
Stayed on 10/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 4
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
It was a beautiful cabin but needed uodating and new bed covers and maybe some decoration. Dryer didnt work and ice maker in fridge didnt work. Had molded pillow in chair by hot tub no wi fi jetted tub had caulk around jets that were loose so was afraid to use it. Kitchen was well furnished but there was nothing to clean your dishes with had to buy dish soap and there was only roll of toilet paper for 4 people for 2 days. Its a pretty nice cabin all together but would be more fitting for people staying out enjoying tourist attractions and not staying in to relax the whole time unless you pack more to bring and dont plan on washing clothes or drying clothes after a dip in the hot tub.

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Guest Rating: 9.0
Meghan M.Dunmore, PA
Stayed on 09/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at Higher Ground for 6 nights and the views did not disappoint! We would definitely stay again. It's no joke that 4 wheel drive is needed to access the property, but it's worth it for the views. Overall we had a great experience but there were a few amenities that could use some improvement, but it didn't hinder our stay! The dryer does not get warm regardless of setting, and the water pressure in the shower leaves a bit to be desired, but these are all first world problems. Would for sure stay here again the location is perfect for all the things to do on your trip.

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Guest Rating: 9.3
Mischell W.Copen, WV
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our weekend stay at Higher Ground. Excellent location as it's not too far from Pigeon Forge and Gatlinburg, but far enough out of the city to give the mountain feel. The views were great, but some trees should be cut back to further enhance the views. The cabin needs a few upgrades as both beds were not very comfortable (very worn, even with the mattress topper) and were both squeaky, even when just sitting on them. The dryer didn't heat up at all, which wasn't a big deal for us because it was just our towels from the hot tub, but it might be an issue for those needing to do a load of laundry. The cabin appeared clean aside from cob webs on a few walls and the outside windows, as well as a few alcoholic beverage lids around the hot tub. Overall, this is an excellent cabin and we had an excellent time! We will definitely be returning. The road to get there is probably not suitable for low riding vehicles so beware of that.

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Guest Rating: 9.8
Shawn W.Akron, OH
Stayed on 07/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I just got back from our vacation. We loved it! Cabin was very comfortable for us to get away from town to peace. Only a few things that could help the property to be better. The trees and brush needs trimmed and taken out because it's intruding the view and will soon take over. The downstairs screened in deck with hot tub is great but the screen on the back side is ripped open and insects are coming in. Maybe a bigger trash receptacle cage or often pickups, because we were a family of 5 and stayed 7 nights and cooked so more trash bags taken out. The road to cabin definitely you need 4 wheel drive, nerve wracking at first but you get used it and gives more of the mountain feel! Other than those things mentioned it was a beautiful vacation and would recommend!

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Guest Rating: 9.8
Jeremiah &.Greenacres, FL
Stayed on 07/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our 6th time using Cabins USA and our 4th time at Higher Ground. We absolutely love this cabin and will most likely stay at it again in The future. With that being said Our last stay was in 2019 and a lot has changed since then. The place could use some TLC. Trees on the property could use some trimming. The view is getting blocked. I was able to trim some branches myself but it needs more. The grounds could use a good mow down and the weeds are turning into trees. I also fixed the door going to the deck and fixed the sliding door on the armoire downstairs. Two of the windows downstairs need new blinds put in. We had to hang a blanket up for privacy from the cabin Nextdoor. The driveway for the cabin could use some attention. We have a truck so it is not too much of an issue but someone in a car may eventually have some trouble in the future. Not sure if they went with a new cleaning crew but the cabin was not as clean as in the past. Overall we had a great time in our home away from home. We just really love this cabin and want other to enjoy it as well. Thank you once again to Cabins USA for a great, easy and affordable vacation for my family.

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Guest Rating: 9.1
Deanna M.Brookwood, AL
Stayed on 06/26/2021
Ratings:
Booking: 6
Staff: 10
Cleanliness: 4
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay at Higher Ground cabin. I would recommend the cleaning crew to clean more thoroughly. The toilet and tub were dirty upon arrival crumbs were on the couch and table. Otherwise no complaints.

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Guest Rating: 8.5
Pamela M.Odenville, AL
Stayed on 05/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
First off the road is terrible! It was a carnival ride all by itself: very bumpy, narrow, gravel on tight curves that make you slide and a crazy tiny bridge with a wedge cut out of it.
Second, the hot tub was downstairs and there was only one bathroom! I guess we missed that info when were reviewing cabins because that alone would have made us choose a different cabin.
Third , there is no awesome view. Probably was 10 years ago before the pine tree grew up and covered about 2/3rds of it.
The TV in the bedroom didn't work.
On the positive side the : living room was nice size and the furniture was very comfortable, better than the beds.
The cabin was very clean.
The air hockey table was fun.
We would not recommend Higher Ground and wouldn't stay there again.

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Guest Rating: 9.5
Joseph N.Meridian, MS
Stayed on 04/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Enjoyed our stay. The only issue we had was that it was impossible to safely get into the driveway due to washout/loose gravel. Had to park at bottom of drive. It was only a few extra feet walk. Other than that, had an amazing time.

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Guest Rating: 8.5
Kimberly H.Hamilton, OH
Stayed on 12/10/2020
Ratings:
Booking: 7
Staff: 9
Cleanliness: 4
Check In: 9
Value: 10
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Beautiful cabin and view! We had a great time, and it was very comfortable! The cabin is in a great location with quick access to the parkway to Pigeon Forge and Gatlinburg. A few recommendations: 1) While the cabin was generally very clean, it was evident that the fans and upper walls had rarely, if ever, been dusted. There were lots of spiderwebs and cobwebs inside. 2) The cabin has a small uphill gravel driveway that has a lot of loose gravel that needs addressing. It is easy to get stuck. 3) There were ample utensils, but we needed a wine bottle opener! Thanks again for a wonderful stay!

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Guest Rating: 8.8
Kayla M.Rainsville, AL
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
While my stay was fantastic, there are a few flaws. When I booked online, my credit card information was stolen. I know this isn't the company's fault, but that is something they need to be aware of. The road to the cabin could definitely use some tlc, and I believe wifi should be available at the cabins.

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Guest Rating: 9.1
Charles B.Rockfield, KY
Stayed on 11/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was very nice. The lack of Wi-fi is a draw back to this unit. The heating system is a little outsized, if outdoor temp gets into the low 20's unit will not maintain temperature in cabin.

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Guest Rating: 9.5
Alex N.Duluth, GA
Stayed on 11/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I definitely think you get more than what you paid for at this cabin. It's very spacious and the view is amazing. Our only complaint is when we arrived the cabin was uncomfortably hot. It took 3 days for the cabin to cool off. We had the ax turned down really low and the windows open at night. Once it was cooler inside then we were very comfortable and happy

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Guest Rating: 7.7
Sara M.Ofallon, IL
Stayed on 10/31/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 5
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The view was incredible. Glad we had a truck to get to the location. The cabin was nice but it needs some updating on kitchen supplies and the cleaning needs a major upgrade. We loved the view so much but the cleanliness was sub par for sure

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Guest Rating: 9.9
Justin D.Middletown, OH
Stayed on 10/02/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.1
Brittany B.Chesterfield, VA
Stayed on 08/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cobwebs were throughout the house, the back door to the porch is extremely hard to close and I found out on the last day there that there were someone else's underwear under the oval rug in the bedroom on the main floor. There was a diary key on the top of the comforter on the bed downstairs that didn't belong to my kids, there for I'm worried the sheets were not changed on the beds prior to my stay. The couch bed was full of dirt as well. It's unfortunate to find all this on our last day. Not happy with the cleaning of the cabin.

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Guest Rating: 9.7
Breanna D.Hillsdale, IN
Stayed on 08/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying with Cabins USA . Higher ground exceeded are expectations by a long run. The beautiful view and homey feeling you got when we walked in the door. The decor was gorgeous, I wanted everything for my own home. We wished we could have stayed longer and will definitely be back to stay at this cabin. Can't wait for our next visit to the Smokey mountains.

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Guest Rating: 8.5
Christen N.Cortland, OH
Stayed on 08/05/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was a great cabin and we enjoyed our stay! There were a few issues, however. When we first arrived our door lock was broken and we were unable to get in. It took about 45 minutes for a maintenance worker to come let us in. I expect this isn't typical, but it was not fun after a 9 hour drive. Generally, the cabin was clean. Due to Covid-19 I may have been more sensitive than usual, but I definitely felt the need to rewash any dishes before use and noticed other areas that could use a deeper clean. The microwave and the dryer were both broken. Also the Hot/Cold indicators were wrong in the shower (the actual temperature was opposite). The view was beautiful, but any future renter should be aware that there is quite a bit of road noise from the valley below. The view was worth it, but it's something the keep in mind. Despite these issues, we really did enjoy our short stay at Higher Ground. It's clearly been a well-loved cabin for many years and could just use a little TLC for the comfort of future guests. Thank you!

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Guest Rating: 9.5
Kirk Z.Springboro, OH
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Misty M.Cleveland, TN
Stayed on 07/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have found our new favorite place to stay! We will be back again and again. Absolutely spectacular all the way! And the saw blade stuck in that one line tree is hilarious so please keep it! Beds were comfortable and the pillows were soft, the hot tub was clean and easy to use and enjoy. The grill was perfect for our steak dinner and the little hanging chair in the downstairs bedroom is perfect for relaxing with a book! Thank you for a perfect getaway!

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Guest Rating: 7.9
Lavia G.Indianapolis, IN
Stayed on 06/29/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The experience was great . My only issue is that the cabin wasn’t deep cleaned . I saw dust and dirt on one the dressers.

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Guest Rating: 10
Austin P.Summit, MS
Stayed on 05/31/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.8
Brian B.Hurdle Mills, NC
Stayed on 05/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin itself was great, just the driveway had been rutted out bad from non 2wd vehicles due to how steep it was. I have a 4wd so it wasn't an issue for me but anyone with a 2wd might want to think about any of the other great cabins on the road.

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Guest Rating: 9.4
Leigh D.Theodore, AL
Stayed on 04/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Jacuzzi tub was non functional but other than that it was good place

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Guest Rating: 9.8
Maurice S.Knoxville, TN
Stayed on 03/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome time, plush and clean cabin. Only thing that was wrong was the living room television didn't work

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Guest Rating: 9.5
Amber D.Gaston, IN
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.4
William Z.Delhi, LA
Stayed on 11/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great view!!! Road up challenging! You told us of the road so I do not consider this a negative. For those who do not have 4wd you may want to consider another cabin.

The cabin itself was great; the view was awesome. We had a very good time in the smokies and will return.

There are several issues that need addressing. The coffee pot takes “one hour” to perk a full pot. The lightning within the entire facility is dim. Not enough wattage in fixtures. There were 3 non working bulbs out of six in the kitchen area. address these and place would be exceptional.

Had a great time!!!!

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Guest Rating: 9.8
Amanda D.Ora, IN
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Second time staying with Cabins USA...HIGHLY recommend! Beautiful cabin! Beautiful view! We stayed here in the beginning of Nov and our downstairs room was 10-15 degrees colder than the entire cabin due to the windows but the view was totally worth it! Will definitely be back!!

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Guest Rating: 9.9
Karen M.Collierville, TN
Stayed on 11/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful place. Very clean. The road to get there was alittle scarey and cabin needs new coffee pot. That one takes about an hour to brew. But everything else was great

61 of 169 Guest Review

Guest Rating: 8.8
James T.North Vernon, IN
Stayed on 10/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5

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Guest Rating: 9.0
Derek T.Hixson, TN
Stayed on 10/22/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Cabin was very nice! The view was fantastic. There was a small pine tree that blocks half of the view from the back porch that could easily be cut down. The A/C needs to be checked as it was blowing warm air when set to cool. Other than those two small issues i definitely recommend this property.

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Guest Rating: 8.8
Cory M.Greenwood, IN
Stayed on 10/17/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 8
Value: 5
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The wife and I loved our stay! We were sad we didn't get in town sooner to catch the sunset, but the sunrise and view from the cabin was beautiful. We only stayed one night, but the cabin was stocked with plenty of amenities. I wouldn't recommend just staying one night, however, because the $168 in additional fees (Admin, cleaning, damage waiver) did not make the stay very economical, but if you stayed for a week I would imagine that you could stay for around $100/night. Also, I didn't think to read their express check-in options until the day before we left for our trip. Unfortunately, this is only available 48hrs before your stay so I would sign up as soon as you get those email reminders and save yourself the time of having to check in at their office.

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Guest Rating: 10
Kristen F.Baxley, GA
Stayed on 10/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I loved spending the week at Higher Ground! The cabin was clean, and the location was perfect! We would highly recommend it to others and plan to visit again.

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Guest Rating: 10
Sarah C.Goshen, IN
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and cozy. We had a great time! Nice view! Not far from attractions.

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Guest Rating: 10
Bonnie O.Asheville, NC
Stayed on 07/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is amazing! The views are incredible. Thank you CabinsUSA for another incredible trip.

67 of 169 Guest Review

Guest Rating: 10
Edward E.Pelion, SC
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is so beautiful, the view can't be beat. The cabin had everything we needed, including dishes, pots/pans, hot tub, and Roku/satellite tv. I couldn't find an internet connection so I just ran the Roku from the hotspot on my phone. The only drawback was that the cabin's only bathroom is located inside the master bedroom on the main level with no access from outside the master bedroom. The road was steep but we had no problems getting to the cabin.

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Guest Rating: 10
Kelly S.Loganville, GA
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have rented from this company every year and will not go through any other company.

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Guest Rating: 10
Judi R.Greenacres, FL
Stayed on 07/08/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our 4th time using Cabins USA and our 3rd time staying at Higher Ground. We absolutely love this cabin and it’s amazing view. We see other reviews about the drive up but honestly it’s not that bad. It is gravel for the most part. Very steep and bumpy. But you do not need 4 wheel drive to make it up. It’s all apart of the adventure of staying on top of a mountain and trust me, once you sit on the back deck and see the view it will all be worth it. Once again we arrived to a very clean cabin. They take pride in making sure the cabin is up to par for the guest and it shows. Along with the views keep an eye out for the abundance of wildlife on the mountain. Bears, Turkey, rabbits, raccoons, woodchucks, all types of birds from hummingbirds to Hawks have all been viewed from the comfort of the rocking chairs on deck. Once you stay, you will see why my family loves it so much. It’s our home away from home. Thank you once again to Cabins USA for making our vacation so easy and helping make more incredible memories for my family.

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Guest Rating: 9.8
Nina W.Gentryville, IN
Stayed on 07/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stay every year with cabinsUSA. We always stay at a different cabin we’ve never had any problems with anything if we ever do have a problem they’ve always been there right away they fix the problem. The cabin is very nice great views of the mountains. The master bedroom bed did slope to the middle little bit could use a new mattress but it was not bad at sleeping when you’re exhausted after hiking all day in the mountains you just fell to the middle some. The downstairs bedroom could use some blinds or something because we had our kids down there & the sun in the morning they didn’t like plus it was a little scary for them in a new place and not having the window shut so they could not see out so something that can be opened so you can see the view if you would want during the day time would be nice. There was some cobwebs up higher in some places that maybe needs to be cleaned a little better at times. When we got there we noticed there was only 3 chairs at the dining room table & we had 5 the place sleeps 6 so we figured there would be enough chairs so we called & they did bring chairs to us. The kitchen only had 2 small pots it would be nice if they had some bigger pots for families that stay with the 6 that want to cook we made it work. They did have 3 skillets and some baking dishes. We love our stays with cabinsUSA in the mountains we will be back don’t know what cabin this time yet.

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Guest Rating: 9.8
Connie C.Pell City, AL
Stayed on 06/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice views very nice place.

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Guest Rating: 10
David H.Kinston, NC
Stayed on 05/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great, the only thing is I wish there was a second bathroom

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Guest Rating: 10
Cadena M.Tupleo, MS
Stayed on 04/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our third different cabin from CabinsUSA that we have stayed at, it was great. It was the first one with a view, and do I mean view!!! Beautiful!!! The road is no joke but hey you are staying on top of a mountain you have to get there. The little concrete bridge was intimidating but it was sturdy. One of the four kitchen chairs was missing, found it broken in the storage closest. This cabin is perfect for a family that doesn't mind sharing one bathroom, even better for a couple. Enjoyed the air hockey and the fireplace. The electric ones are great when you don't need heat but want the ambiance of the firelight. Was very close to town and the back way to Cades Cove was a lovely ride with wonderful shops on the way. We loved it!!!! Would stay in this cabin again for sure!!!

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Guest Rating: 8.7
Janis G.Lawrenceburg, IN
Stayed on 04/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
No hair dryer, light bulbs in kitchen burned out and stove/microwave needed a good cleaning. May be a good idea to mention Drive and Way are different regarding name of road cabin on. All in all a very nice stay.

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Guest Rating: 10
Jessica S.Owosso, MI
Stayed on 03/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
If you are a flat lander the driveway is no joke! I would not drive it at night or in bad weather. Luckily we never encountered another car on it. Drive up in 1st gear, it makes a world of difference!The property is a great location, great proximity to Pigeon Forge, Wears Valley and Gatlinburg. It was clean and comfortable. We had all we needed. The air hockey and hot tub were nice. The rocking chairs could use an update. Check in/ out was super easy. We got to see a bear on our last night which completed everything on my bucket list. If I had any negatives to say about this cabin it would be the drive up, the trash in the back yard,and the noise from being close to the road.

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Guest Rating: 9.6
Heather S.Gas City, IN
Stayed on 03/03/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This by far has been our favorite cabin we have stayed in for this area. Every time I emailed or had a question and called cabins USA they were able to answer it and take care of it immediately. We have used other rental companies in the past but will definitely be using cabin USA again next time. Higher Ground met all of our needs and the scenery was beautiful. We even had a late night bear visitor at 12:30 AM on our last night.He scaled the side of the deck to come and hijack our trashcan. We Definitely have something to talk about and remember. The only downfall is the road leading to the cabin. The water was coming up over the side of the bridge upon our first night arrival. The road is very rough leading to the cabin. When I called I asked if we would be required to have a four-wheel-drive vehicle and was told no, only if it was going to be icy and snowy. I would highly recommend a four-wheel-drive vehicle for anyone in the future. We were in a 2015 Malibu and it was very rough. We had a great time though! Thank you Cabins USA!

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Guest Rating: 8.4
Carson H.Burkesville, KY
Stayed on 01/06/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 5
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was a bit difficult to get to, even in a 4x4 vehicle. The driveway was the worst. The check out process was to simply send a text to a number but we never got a confirmation or any type of reply. The only issues with the cabin itself was the shower. The shower head needs desperately to be replaced and made water spray everywhere, also it took us a while to figure out that when you turned the shower setting to HOT it was actually COLD water coming out, and vice versa. The view would have been a bit better if some trees were cut down/trimmed though. We also had issues with racoons getting into the trash outside every night.. and the trash wasn’t even ours. It was there when we arrived. We did enjoy the nice kitchen appliances and the air hockey table though.

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Guest Rating: 10
Tiffany E.Ironton, OH
Stayed on 01/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
You better have a 4 wheel drive to get up here. The road is terrible. Mainly just dirt and potholes. Cabin was great.

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Guest Rating: 9.8
Troy W.Hudson, FL
Stayed on 12/29/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked Higher Ground 5 months in advance and glad we did. The cabin was great for my family of 6. If you want to be off the beaten path then this is definitely the place. Fantastic views and extremely secluded.

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Guest Rating: 8.7
Marcus H.Walhalla, SC
Stayed on 11/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Change the shower head!

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Guest Rating: 10
Ricky M.Plain City, OH
Stayed on 10/31/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.5
Nancy H.Wabash, IN
Stayed on 10/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved the cabin!! The only thing that needed anything was one of the lamps on the side table needed a light bulb in it. We felt so welcomed by the popcorn and hot chocolateix in the basket on the counter!!
The road to the cabin was a little hairy, but we made it up the mountain and the view was worth it!!! Thanks so much for making our 1st stay so nice!! We will book again with Cabins USA!!!

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Guest Rating: 8.8
Bob S.Tampa, FL
Stayed on 10/12/2018
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Had a great time at a great place! The cabin was nice and the view was great! Although we missed the color changing of the leaves, the view was still awesome! The staff was great despite the crowd at the office (lot of people lined up to check in). I had a hard time with the pre-check-in (which would have alleviated the crowd), but should be able to use it in the future. If I had only one complaint, it would be the road getting to the cabin. There were a lot of holes in the uphill road that need to be fixed up (I drove a Jeep, so it wasn’t as hard as it would be on regular vehicles). Will definitely do this on an annual basis!

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Guest Rating: 9.9
Angela/johnny M.Lexington, NC
Stayed on 09/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Carissa/justin F.Fortville, IN
Stayed on 08/17/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was such a good place! The only thing is that the windows and door was unlocked when we arrived and they said all that should be locked.

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Guest Rating: 10
Thomas R.Hanover, MI
Stayed on 08/12/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time staying in the smokies, overall we loved it! The cabin pictures could definitely be updated.
The view was amazing, we will be coming back for sure!

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Guest Rating: 10
Alexander G.Miami, FL
Stayed on 08/07/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great experience. Definitely will be coming back

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Guest Rating: 10
Jennifer W.Petal, MS
Stayed on 07/29/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the first time staying in a cabin and I will say we will always stay in a cabin with cabins USA from now on. The cabin was very clean, the view was awesome, and it was simple to check in and out.

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Guest Rating: 10
Bianca N.Franklin, KY
Stayed on 07/26/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at this cabin! Much better than we thought it would be! Pictures should be updated beings it is way better than the pictures uploaded at this time! We hope to have this cabin every year from now on! Thank you and it’s absolutely beautiful!

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Guest Rating: 10
Katlin H.Gallipolis, OH
Stayed on 07/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We Absolutely Loved Our Stay And Planning On Dtaying Again! Thank You For A Wonderful Vacation ðŸ'œ

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Guest Rating: 10
Judi R.Greenacres, FL
Stayed on 07/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our 3rd time renting through Cabins USA. 2nd time at Higher Ground. We stayed at Higher Ground back in 2015. We fell in love with it then. The cabin has great views and is beautiful, but like most older cabins it needed much work. We looked past all the minor things and really enjoyed our stay. Fast forward to 2018 and we decided we really wanted to stay here again. Not sure if the cabin has a new owner or the original owner decided to make some improvements. Needless to say we were very pleased with the upgrades. New furniture and TV’s. You can see evidence of other maintenance repairs too. The trees have been cleaned up and some taken down. We loved the addition of a picnic table right next to the grill beside the cabin. Now don’t get me wrong, there’s still work needed to be done (Especially on the back deck) but if what we’ve already seen is any indication of things to come we will definitely be back. The view is absolutely worth the ride up. Wildlife is abundant. We had a bear climb into the back of our truck. Thank you to the owners of the cabin and a big thanks to Cabins USA for once again making this stay so easy and enjoyable. We will definitely be back.
Company Response:
Thank you so much for your kind words, Judi! We love hearing feedback from our guests. We are glad you had a relaxing stay in Higher Ground and enjoyed all the cabin has to offer. Be sure to visit again as this cabin has a new owner who plans on updating the cabin! We are so excited for you to visit us again!

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Guest Rating: 10
Kirk Z.Springboro, OH
Stayed on 06/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome view of the mountains! The "smoke" coming from the mountains was amazing to see as it moved through the valley. Very clean, well maintained cabin. Decorated with a true country feel. Very quiet, remote area to enjoy nature. Heavy rainfall washed the gravel from the road in places, but was still very manageable. We have already looked ahead at dates to return!

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Guest Rating: 9.2
Debbie T.Galax, VA
Stayed on 07/13/2018
Ratings:
Booking: 7
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was everything we could have ask for!! It is very well equipped and comfortable! We enjoyed our stay tremendously ! Will recommend this property to our family and friends!

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Guest Rating: 9.9
Cody M.Climax Springs, MO
Stayed on 07/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin, very clean, enjoyed our time there.

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Guest Rating: 10
Jesse J.Oaklahoma City, OK
Stayed on 06/03/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Vinay A.Taylor, MI
Stayed on 04/28/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Higher Ground is an amazing place for a cabin. The views are breathtaking and the cabin was very clean. I liked the express check-in and the express checkout which saved the hassle of going into the office for the check-in process. The customer service was excellent. Overall I would definitely want to come back to this place for a great vacation. I would recommend it to friends and family for sure.

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Guest Rating: 9.3
Tracy H.Monroe, GA
Stayed on 04/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin has some safety issues that need to be addressed. There is a broken tile in the bathroom floor that someone could cut their foot on if they are bare foot. The screen in the portion where the hot tub is needs to be replaced. Several screens are out and this can allow insects and wildlife access to the area. Overall we enjoyed the cabin!

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Guest Rating: 8.9
Sara L.Greer, SC
Stayed on 03/30/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We loved our stay at this cabin. Our only complaint would be the branches that rest on the roof. The last night in the cabin, the wind was blowing so hard and the branches kept rubbing up against the roof. It made a terrible squeaking noise that kept us up literally all night. We downloaded a sleep machine app to try to cover it but it still was louder than the app turned all the way up.

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Guest Rating: 7.8
Robin B.Dekalb, MS
Stayed on 03/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We had to call for the door to be repaired so it would lock. The door had not been locked in quite some time the dead bolt didn’t even match up to the door frame. The TV in the living room became very fuzzy and you could not get a clear picture after the first day we were there. The TV in the bedroom was not even connected to Cable so that was not a option when the TV in living room wasn’t clear. Water pressure in shower was poor. The cabin just needs to be updated with some maintenance issues.

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Guest Rating: 8.4
Bryan S.Shelbyville, TN
Stayed on 02/16/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I was disappointed in how much litter was behind this cabin. It does need some repairs on the screen porch. Bigger flat screen TVs would be a nice upgrade as well.

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Guest Rating: 9.1
Alicia K.Altha, FL
Stayed on 12/04/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

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Guest Rating: 10
Marquis S.Chunchula, AL
Stayed on 11/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our stay, a few things need to be fixed but overall we had a great vacation thanks to Cabins USA. Highly recommend this cabin

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Guest Rating: 9.0
Debra W.Jonestown, PA
Stayed on 10/21/2017
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved the cabin and the view. The drieway was a little scary especially when you needed to pass another car.

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Guest Rating: 10
Melissa C.Cambridge, MD
Stayed on 09/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have been visiting the area for years and this is the first time we rented through Cabins USA. This cabin is in a perfect location if your looking for a great view of the mountains! If you are looking for quietness - you can hear the cars on Wears Valley Road. We had a bear visit the last night we were there so keep that in mind when staying in this more secluded area. We had a great week and we will be renting through them again!

The only con I would give Higher Ground is the lock on the door can be hard at times and the window on the door needs to be replaced. I advised Cabins USA of this as well as ripped screens on the porch downstairs - but I guess that's normal with bears and other animals around!

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Guest Rating: 10
Don S.Scottsville, KY
Stayed on 09/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cabin is great view was amazing had no complaints at all drive up is a little steep but we were expecting that loved everything about our experience with cabins usa cant wait to do it again

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Guest Rating: 8.4
Lisa M.Circleville, OH
Stayed on 09/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6

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Guest Rating: 10
Robert M.Pekin, IL
Stayed on 08/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The entire experience with Cabins USA was wonderful! We have recommended them to friends and family and already have people looking to book with them! The cabin was everything we had hoped it would be. The pictures were very accurate and we got exactly what we expected. The drive up was kind of difficult when we first got there because we arrived late at night, the directions Cabins USA provided were incredibly helpful. The cabin location is convenient for going to Gatlinburg, Wears Valley, Pigeon Forge, Cades Cove, etc. We were also very happy with this.

Flaws: The bedroom door is a sliding barn door and one side was off the track so it wouldn't close. We let the office know and they offered to send someone out to fix it, which we weren't worried about. It was just two of us there so we didn't really need it to shut. The screened in porch had tears in the screen, we also let the office know about this and they didn't seem too concerned, but on our second day there we noticed that the holes and tears had tripled! I'm guessing this happens frequently, and it also didn't bother us (we mostly just wanted the office to know that we weren't the ones causing the damage).

Some other reviews stated that the hot water didn't work in the shower... I took 2 cold showers before figuring out that the hot water DOES work, the handle is just backwards, not a big deal once we figured it out.

Overall, we are very pleased with the cabin and office staff. The few tiny flaws didn't do anything to hinder how happy we were with our stay and are already looking at coming back twice next year. I highly recommend Cabins USA and Higher Ground.
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for letting us know about the screen and door. Maintenance has been made aware is working to correct that. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

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Guest Rating: 10
Michael D.Ottumwa, IA
Stayed on 07/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Outside of cabin was a little rough, older park style grill, broken main window covered with duct tape and outside light is connected to the inside ceiling fans. Inside of cabin was clean, we'll stocked and beautiful.
Company Response:
Thank you for taking the time to let us know about your recent stay in Higher Ground! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Once our maintenance department was made aware of the situation with the window, we contacted our vendor and are in the process of having that repaired. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

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Guest Rating: 9.8
Linda P.Ball Ground, GA
Stayed on 04/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a fabulous stay for 3 nights in Higher Ground...Beautiful cabin had all we needed...Only thing I found wrong is that I forgot to check to see if it had Wifi before booking...I used all my data..so therefore next time i will pick onecthat has wifi...but it will be one of these..View was fantastic and so breathtaking...loved all the window views...and getting to dine at table with a mountain view..Looking forward to staying in ine of your other cabins next trip up...And btw dont know why all the bad reviews about the trip up the mountain..It was no problem for us whatsoever..Probably during snow or ice you woukd need a 4 wheel drive but guess i can say I have been to worse places..Till we meet again!!

Linda Joyce Pressley
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

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Guest Rating: 10
Jose A.Lancaster, SC
Stayed on 02/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.3
Steven H.Kennesaw, GA
Stayed on 01/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My girlfriend and I stayed in this cabin for a weekend trip. Overall, we had a good experience with both this cabin and Cabins USA.

Pros: Checking in and out was simple, and the staff was friendly and helpful. The cabin was clean and welcoming, the bed was comfortable, and the view was stunning. Air hockey table was an added plus. It's in a great location too, really close to Pigeon Forge. Best part (aside from the view) is the peace and quiet.

Cons: Hard to find at first. We checked in late at night, and missed our turn multiple times because the signs are small and hand painted. Our phones didn't have service, so we couldn't call for directions. It's up on a narrow gravel road, which can be difficult to navigate. A possible negative for some - no WiFi. Lastly, the cabin says it can sleep 6, but there was only one fork in the drawer. All pretty minor flaws, except for the road signs. Some spotlights would really help, especially at night.

I recommend this cabin to anyone looking for a place with a nice view up in the mountains. We would stay here again, but look forward to checking out other options from Cabins USA as well. Thanks for the great trip, we really enjoyed our stay!
.
Company Response:
I am so happy to hear that you enjoyed your stay in Higher Ground! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the difficulties you experienced finding your cabin. Your comments have been forwarded to our Owner Liaisons who will bring this to the owner's attention. Housekeeping has also been notified of the lack of silverware and will be correcting that as well. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

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Guest Rating: 9.4
Jerry S.Shady Spring, WV
Stayed on 11/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved the view,very nice cabin for the price highly recommended.will be returning next year...
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

113 of 169 Guest Review

Guest Rating: 9.8
Nicholas C.Martinsburg, WV
Stayed on 11/06/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

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Guest Rating: 8.0
Andrea R.Peoria, IL
Stayed on 09/24/2016
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 7
Value: 7
Comfort: 8
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7

115 of 169 Guest Review

Guest Rating: 9.5
Tyanna M.Spartanburg, SC
Stayed on 09/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice. I enjoyed my stay. Great value. My only complaints are about the driveway/parking for Higher Ground. There is a giant pothole that makes it difficult to park at the property.

116 of 169 Guest Review

Guest Rating: 10
Danna &.Cordova, TN
Stayed on 08/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband, 2 year old daughter and I booked this cabin for our first family vacation. I couldn't be more pleased. The staff is super friendly and the express check in is great. I looked through several of their cabins and I'm so glad that we decided to go with this one. It was very clean, and comfortable and the view was amazing. The ONLY thing I would have complained about would be that the water takes a while to drain in the shower. Other than that, it was perfect. The beds are really comfortable. It's close to everything. the drive up there was a little scary the first time, and I'm glad that we rented an SUV for the trip. But, after the first time.. it's not so bad. (when there's no rain or snow anyways - thank god we had nice weather). I would def recommend this cabin (already have to a few friends who have asked where we stayed!) We will def be staying with you guys again. Thanks for a cozy, affordable place for us to make memories. :)
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

117 of 169 Guest Review

Guest Rating: 9.2
Patty S.Port Huron, MI
Stayed on 06/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The staff at CabinsUSA were great as always. Higher Ground had the best views of the mountains I have personally ever seen! I feel the cabin is lacking however. The lower floor bedroom has no television, bathroom, or dresser. The main floor bedroom television only plays DVDs and has the only bathroom in the entire cabin. The biggest downfall is the lack of hot tub. With a view like that, it would be amazing to relax in a hot tub to enjoy it!
Company Response:
Thank you for taking the time to let us know about your recent stay in Higher Ground. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for all of your suggestions. We are continually looking for ways to improve our guests' experience and your comments have been forwarded to our Owner Liaisons. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

118 of 169 Guest Review

Guest Rating: 10
Lucy S.Franklinville, NJ
Stayed on 06/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Higher Ground was a great cabin...beautiful view from the porch, clean, comfortable and very much worth the cost of the rental. The staff at Cabins USA was friendly and helpful, and the online check in and check out process was flawless. Can't wait to come back again!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

119 of 169 Guest Review

Guest Rating: 9.6
Jamie M.Union, MS
Stayed on 06/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The only thing that I didn't like was the road to the cabin was rough. Other then that everything was great. Will rent with cabins USA on my next stay.

120 of 169 Guest Review

Guest Rating: 9.3
Jatonna C.Nashville, TN
Stayed on 05/27/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My family and I really enjoyed our time there! A beautiful view to sit and drink coffee/tea! The beds were extremely comfortable! The only complaint I have is that the water pressure in shower is'nt quite high enough and also it wouldn't always get hot! It seems the faucet is hooked up wrong. Other than that I would definitely rent from them again for a Smoky trip!
Company Response:
Thank you for taking the time to let us know about your recent stay in Higher Ground! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issue with the water pressure. Maintenance has been notified and will be looking into that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

121 of 169 Guest Review

Guest Rating: 9.5
Darren A.Elberta, AL
Stayed on 05/21/2016
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Tub spigot needs to be fixed, coming loose from the wall.
Company Response:
Thank you for taking the time to let us know about your stay in Higher Ground. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the tub spigot. Maintenance has been notified and will be correcting that issue. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

122 of 169 Guest Review

Guest Rating: 10
Amanda J.Jenkins, KY
Stayed on 05/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The customer service was outstanding! The cabin was just as described and the check-out process couldn't have been any easier! I've already recommended Cabins USA to family and friends! Wonderful experience all around❤️
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible when visiting the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

123 of 169 Guest Review

Guest Rating: 9.5
James G.Harrisburg, AR
Stayed on 04/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The views from the cabin are as advertised, very beautiful !
The cabin was very clean and comfortable.
It's location to town was very convenient.
I felt the rates for what you got were very fair and reasonable.
The only thing I would suggest inside the cabin would be to have more hangers in the closet so guest could put up their clothes, we only had 3 or 4 hangers. Also maybe provide a couple more towels for the bathroom for showering.
Outside the cabin the only suggestion I would make is to patch up the driveway, it was a little step with loose gravel and had a pothole, I had to engage my 4 wheel drive to get up it the 1st night until I could see better the next day to maneuver around it to gain a better angle to enter the driveway.
Overall though, the complete stay was a solid 9 rating out of 10 and I would return again and make the suggestion for others to do so also !!

Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

124 of 169 Guest Review

Guest Rating: 9.6
Kelly J.Saint James, MO
Stayed on 03/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have been wanting to get to the Smokeys, and finally were able to do so. The view from the deck was everything we hoped it would be, and couldn't have been more satisfied with both the service of the staff and quality of our cabin. We had wild turkeys roaming in the driveway, beautiful views of the mountains, comfortable beds and a very clean and welcoming cabin. The short drive to Pigeon Forge allows for easy access to dining, shows and other entertainment. We plan to make a return trip, and will definitely be returning our business to Cabins USA.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

125 of 169 Guest Review

Guest Rating: 9.5
Hal W.Bloomington, IN
Stayed on 03/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very pleasent stay, cabin was just like the photographs. Kinda a cold shower and the bed was as stated in other reviews. The was some trash around outside but as windy as it gets I can understand why. Would diffenilly rent from cans usa again.

Hal Willis
Company Response:
Thank you for taking the time to let us know about your recent stay in Higher Ground. We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the trash around the cabin. Housekeeping has been notified and will be correcting that issue. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

126 of 169 Guest Review

Guest Rating: 10
Renae E.Burnet, TX
Stayed on 02/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the view! It was my first time seeing the mountains so I really enjoyed waking up to them every morning during our stay. Can't wait to do it again!! Thank y'all so much!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

127 of 169 Guest Review

Guest Rating: 9.5
Christopher A.Vancleave, MS
Stayed on 01/11/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! Downstairs room was a little chilly, bring a space heater with you if you go in winter time. Awesome views, great staff and easy check in and out! Will definitely stay again!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

128 of 169 Guest Review

Guest Rating: 9.0
James H.Bessemer, AL
Stayed on 10/26/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

129 of 169 Guest Review

Guest Rating: 9.8
Robert D.Hendersonville, TN
Stayed on 10/15/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin, and will definitely stay there again. The view is awesome! It's a great location, just a short drive to all of the area attractions. There is plenty of dishes and utensils for cooking, a dish washer for easy clean up, more than enough towels, and a washer and dryer if you run out. The king size bed may be more comfortable than the queen, but I don't know. We didn't use the larger bed. The view was too nice in the down stairs bed room to pass up. We have no complaints about our stay. I thought having no Wi-fi might bother me, but I didn't really miss it. I just enjoyed the cabin.
Company Response:
I am so happy to hear that you enjoyed your stay in Higher Ground! We here at Cabins USA work hard to make sure that each of our guests have the same amazing time you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

130 of 169 Guest Review

Guest Rating: 8.6
James S.Liberty, TX
Stayed on 10/07/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Loved the cabin and it's location was beautiful. We had a great time, just not long enuff. We will be back soon as we can. I would highly recommend your cabins.
Company Response:
I am so happy to hear that you enjoyed your stay in Higher Ground. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to seeing you again soon!

131 of 169 Guest Review

Guest Rating: 10
Orth J.Berea, KY
Stayed on 09/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

132 of 169 Guest Review

Guest Rating: 9.5
Donna J.Pikeville, KY
Stayed on 08/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

133 of 169 Guest Review

Guest Rating: 9.1
Luis E.Orlando, FL
Stayed on 08/11/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
awesome view, it's nice to get away from everything so this is the perfect place!!!
Company Response:
I am so happy to hear that everyone enjoyed their stay in Higher Ground! When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

134 of 169 Guest Review

Guest Rating: 9.6
Ann M.Cambridge City, IN
Stayed on 05/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
I love the location! The views are beautiful and the cabin is well appointed. You do need a four wheel drive to get up and down the mountain but if you're careful, a regular car will work. I believe the occupants of the cabin need to be aware of the possibility a bear might visit. We had a full grown black bear on the deck for about 45 minutes one night. He was not aggressive but the back wall of the cabin is all glass which made having a bear on the deck a little more terrifying. The young lady who answered my emergency call to Cabins USA was super! She remained calm and she did everything she could to find someone who could help us with this event. Unfortunately, none of the police departments she called felt it was their responsibility to handle the situation, referring to the bear on the deck as a non-emergency - to me, it felt life-threatening. Cabins USA did a great job in trying to resolve the issue but potential occupants need to be aware that the cabin does sit in an area where bears are comfortable and common.
Company Response:
Thank you so much for your kind review! Our staff is always happy to help our guests in any way possible. I am happy to hear that the person who answered your call did her best to resolve your bear issue. Thank you again for your review and we look forward to having you as our guest again!

135 of 169 Guest Review

Guest Rating: 10
Robin B.Florence, AL
Stayed on 04/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The shower has very little water pressure and the cold and hot is backwards on the tub. Besides that the cabin was amazing!!!! The view is breathtaking !!! We can't wait to be back for our next vacation!!

136 of 169 Guest Review

Guest Rating: 9.5
Pam L.Dunbar , WV
Stayed on 03/06/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful, the view was amazing. There weren't enough towels in the cabin and the hot and cold water was backwards in the shower, we should have been made aware of that before calling maintenance. Those were such minor things. The stay was wonderful and great family memories were made that weekend. Absolutely would rent from Cabins USA again.

137 of 169 Guest Review

Guest Rating: 9.9
Randy J.Crofton, KY
Stayed on 12/10/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cabin was great, the road was a little bad. the drive was a little steep to get in to. it needed a hot tub. the view was great it was close to town. the cabin was very clean. we had to wait and extra hour to check in. the people before us had left the cabin in mess. but house keeping did a very good job of cleaning it up. all being said the stay was very good. would stay there again I rate it a 9 out 10 because if you stay in the winter you will need a four wheel drive
Company Response:
Thank you for your review. We are glad that you enjoyed your stay with us. We do highly recommend a four wheel drive in times of inclement weather. We appreciate your feedback on your stay with us and we hope that we will hear from you again soon.

138 of 169 Guest Review

Guest Rating: 7.9
Keri M.Carrollton, TX
Stayed on 10/13/2014
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We did not have hot water in the shower.
Company Response:
Thank you for your review. We apologize for any inconvenience that occurred during your stay. All issues have been addressed. We hope that we will hear from you again soon.

139 of 169 Guest Review

Guest Rating: 9.7
Roslyn G.Weimar, TX
Stayed on 08/21/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There was alot of traffic noise from the highway below but other than that we really enjoyed our stay.

140 of 169 Guest Review

Guest Rating: 10
Jennifer L.Tavares, FL
Stayed on 08/02/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean and extremely comfortable. The view from everywhere was amazing and a scene that just continued. We are definitely going back next year but bringing more family with us. The driveway may be a bit difficult getting up but most roads to most cabins are just have to take it slow. They had sufficient blankets and pillows and the master bed had an eggcrate topper on the matress which made it super comfortable. The cabin was located about 4.5 miles from the main road and attactions, which was close enough to get to and far enough not to hear all of the traffic. There is also a Kroger Supermarket super close which makes it extremely convinient. Looking forward to vacation next year. Cabins USA was very accomodating and great to work with.

141 of 169 Guest Review

Guest Rating: 8.1
Thomas S.Rockbridge, OHIO
Stayed on 07/07/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 6
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The listing said there was a hot tub and there was not. Advertisement misleading. However, it was a good stay.
Company Response:
Thank you for your review. We are glad that you had a good stay with us. This cabin does not have a hot tub and does not advertise one. The cabin does however, feature and indoor jacuzzi that is advertised online. We hope that we hear from you again soon. Please feel free to give us a call so that we can assist you with finding a cabin that provides all the amenities you would like. We hope to hear from you soon.

142 of 169 Guest Review

Guest Rating: 8.8
Cody J.Shepherd, TX
Stayed on 06/25/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The beds were horrible and there was not a hot tub like advertised.
Company Response:
Thank you for your review. We apologize if you were inconvenienced during stay. We will have the beds inspected immediately. This cabin does not offer a hot tub, but it does offer a jacuzzi tub inside the cabin as advertised online. We hope that you will choose Cabins USA again for a future stay. Please feel free to give us a call and allow us to help you find a cabin that has all the amenities you would like.

143 of 169 Guest Review

Guest Rating: 9.5
Emily H.Waycross, GA
Stayed on 06/01/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin has spectacular views. The master bed was comfortable, while the lower level bed may need a new mattress. Everything we needed was there. It was like we were at home. I loved it!

144 of 169 Guest Review

Guest Rating: 9.9
Sonja S.Columbus, OH
Stayed on 04/14/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

145 of 169 Guest Review

Guest Rating: 8.5
Shelly B.Bryant, AL
Stayed on 03/27/2014
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We stayed at Higher Ground for a full week. We had a GREAT time in this cabin. The queen bed room on the bottom floor gets very cold, but you can add extra blankets. The ceiling fan in the king bed room did not work and the mattress in that room was very uncomfortable. If you book this cabin...you will enjoy it, but take an egg crate or something to add to the queen bed. Very easy to get to and close to everything. The view is also outstanding. It far out weighs the little things that didn't work and the uncomfy bed! We would gladly stay in this cabin again!
Company Response:
Thank you for your review Shelly. We are delighted you had a great time at Higher Ground. We appreciate all of your feedback. We have fixed the fan, and the mattress and bed are being inspected. We hope that we will hear from you again soon. Please feel free to call us and allow us to assist you in making great accommodations in the Smokies.

146 of 169 Guest Review

Guest Rating: 9.8
Caroline R.Greeneville , TN
Stayed on 12/20/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is a beautiful cabin. The beds could be a bit more comfortable. It is close to everything but far enough away to make you forget. Very peaceful. I can't wait to go back.

147 of 169 Guest Review

Guest Rating: 9.1
Lelon S.Furman, SC
Stayed on 11/28/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was quite lovely however it needs a few more decorations it also needs a larger television in the living room and some better pillows on the sofa it could also use a pool table instead of a air hockey table and that should be located downstairs The major problem I had was that the mattress in the king master bedroom is so then it is horrible and the ceiling fan does not work at all it definitely needs another softer plush mattress

148 of 169 Guest Review

Guest Rating: 9.6
Ronald D.Baker, LA
Stayed on 11/18/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This was our first stay in a cabin in the mountains. We stayed five nights for our 33rd anniversary in November 2013. The cabin is big and comfortable, and view was beautiful! As others have commented, the bath tub/shower is plumbed backwards. Just barely turn the knob on for hot, and all the way for cold, but had lots of hot water. The only complaint is the beds are very hard. After sleeping in both beds, we went to Walmart and bought two twin egg create foam pads for the king bed. It made a world of difference, so bring a mattress pad for each bed, one is king and the other queen. Don't miss seeing the lights at Christmas time, especially at Dollywood, and the Country Tonight show was excellent, highly recommend seeing both. Ronnie & Donna Davis- Louisiana November 2013

149 of 169 Guest Review

Guest Rating: 7.9
Kim C.Bradford, PA
Stayed on 10/07/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 9
Value: 6
Comfort: 8
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The young lady at check in was so sweet and helpful. I thought I had read in my original search that this property had both a Jacuzzi and a hot tub. There was no hot tub and the Jacuzzi was a regular width/length bath tub just a bit deeper with jets. It was hard to tell in the pictures but I assumed it was a large Jacuzzi like many of the other ones pictured in the master bedrooms of the CABINS USA cabins. That is my fault I should have done better research. But even if it had been a larger 2 person tub, we would not have been able to use it with ease because like other reviews of Higher Ground have stated, there was not much in the way of hot water to the shower/tub. The kitchen skin, dishwasher, and washing machine all had very hot water though so there is not an issue with the cabin, only the tub. I did fill the tub with cold water and run the jets to assure the tub and jets were clean one night when I was needing a soak. We drained the tub and then I filled it with the luke warm water that comes out when you have it all the way hot, my husband boiled a few pots of water but when the jets were turned back on there was a bit of mildew that came out (It must have been dislodge during our initial cleaning). This is fairly normal for jetted tubs that don't get regular use, but I decided to pass on the soak. The kitchen was clean and all the necessities for cooking in were there. We used all the dishes and utensils provided other than a mini crockpot which I brought along. Dish soap, a rag, and dishwasher detergent were provided as long with trash bags, toilet paper, and paper towels. The kitchen was spacious and I enjoyed cooking in it. There were a few cups with lipstick marks but again dishwashers do not get everything so I just washed everything before use even if it appeared spotless. The deck was great the view is breath taking. It is a bit of a haul up the side of the mountain but we have a PT Cruiser and it made it with no trouble. Parking, although it looked intimidating, was no issue either. We made it up and down the mountain at least twice a day with no troubles. The downstairs bedroom has an amazing view and has a very comfortable bed. We did sleep in the master bedroom because of the king bed and bathroom right off the room. The King mattress was thinner than the other for sure. I covered the bed and sheets already on it with my own sheets from home (personal preference) and we slept well every night. All in all even with the small disappointments it was a wonderful week. The view is amazing the cabin is homey. The best advise I can give to ensure your stay at any place like this is wonderful would be to bring along the essentials whether the company says they provide them or not! A set of sheets, blanket, and pillow for the bedroom. Beach towel, extra roll of toilet paper and paper towels. A bag for trash, cleaning detergent of some type and a few kitchen staples if you plan on cooking in. Better safe than sorry! Although you will more than likely not need these items, if you do you have them and there is no inconvenience. I know this seems extensive but we were 12 hours away from home for a week and I didn't want to hit any bumps in the road so i prepared for everything so I could enjoy our time and feel that we got our money's worth. We will be back for sure, although we did talk about looking for a more romantic cabin should it just be the 2 of us again.

150 of 169 Guest Review

Guest Rating: 10
Bessie S.Lawndale, NC
Stayed on 08/23/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for our 31st anniversary. It was a great place to recharge our batteries. We loved sitting on the deck in the rockers looking out over the mountains drinkin coffee. Beautiful place...

151 of 169 Guest Review

Guest Rating: 10
Keith S.Shelbytownship, MI
Stayed on 07/27/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the third year in a row that we have rented through Cabins USA, and the second year in a row that we have stayed at "Higher Ground". I have consistently made my reservations through Drewscilla, and have always been satisfied at how accomodating she is, and willing to work with me to make sure that we are happy, and that our needs are addressed.
I have been asked several times for references from friends who are contemplating going to Tennessee on vacation, and have recommended Cabins USA each time. We have not been let down as of yet, and have always been treated very professionally by the staff and crew, and have thouroughly enjoyed each of our stays, and will continued to go through Cabins USA for our future visits to TN.

152 of 169 Guest Review

Guest Rating: 9.6
Jenifer G.Downers Grove, IL
Stayed on 07/15/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at the higher ground cabin. It was secluded and far enough away from the hustle and bustle, yet close to shopping, dining and activities. The view was breathtaking! We would highly recommend this cabin.
Company Response:
Thank you for choosing Cabins USA. We are so delighted that you enjoyed your stay at Higher Ground, and that Higher Ground met your needs. We hope that you will keep us in mind for your future stay in the Smokies.

153 of 169 Guest Review

Guest Rating: 10
Aaron R.Bloomington, IN
Stayed on 07/02/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

154 of 169 Guest Review

Guest Rating: 10
Brad S.Memphis, TN
Stayed on 06/23/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time and loved our cabin. Thank you so much!

155 of 169 Guest Review

Guest Rating: 9.8
Raven D.Hobart , IN
Stayed on 05/22/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Higher Ground was wonderful! We had amazing views and everything that we needed to feel at home for 3 nights. There were more than enough pots and pans and the beds were very comfortable. I would recommend the downstairs bedroom. The view is not to be missed. The air hockey table did not work, but the location was so spectacular that we didn't miss it.
Thank you for a wonderful stay!

156 of 169 Guest Review

Guest Rating: 9.5
Sherry S.Lynchburg, VA
Stayed on 05/02/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

157 of 169 Guest Review

Guest Rating: 8.5
Tara F.Greeneville, TN
Stayed on 03/27/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We loved the cabin but hated the road up to it im glad we didnt meet anyone on the road or we would have had to get in the ditch.

158 of 169 Guest Review

Guest Rating: 8.3
Prateek M.Urbana, IL
Stayed on 03/17/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 7
Value: 9
Comfort: 8
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8

159 of 169 Guest Review

Guest Rating: 8.5
John N.Walton, KY
Stayed on 03/15/2013
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 8
Value: 6
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great view, beautiful cabin with wonderful wood floors.

160 of 169 Guest Review

Guest Rating: 9.4
Dan B.Hobart, IN
Stayed on 01/24/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a amazing time at the cabin. The views were even more spectacular than the pics showed. This is a great place to relax and get away from it all while still being about 20min from the action if thats what you want. The staff was incredible also. I would highly recomend staying in the lower bedroom even though the bed is smaller the view that you wake up to is second to none. One small thing though is that bedroom does get kinda cold at night i the winter. Many people complained of hard beds we had no issue with that they wernt five star hotel quality but we never had trouble sleeping on them and woke up very rested every morning. The extras in this cabin are great lots of wall art etc. I cooked every night for four nights and always had the pots and pans for everything. I highly recomend this cabin but there are two words of warning to give one the hot and cold in the shower are reversed and two the four wheel drive warning is no joke at all the road to this cabin is dirt one lane steep and sharp corners so be prepaired for that also check out the nightly live free live music in gatlinburg rite outside ole smokey distillery

161 of 169 Guest Review

Guest Rating: 8.9
Wayne E.Elkton, MD
Stayed on 01/07/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THE STAFF WAS GREAT. THE CABIN AND THE VIEW WAS GREAT. FOR THE MOST PART THE CABIN WAS CLEAN EXCEPT DEAD FLIES IN THE KITCHEN SINK AND DUST AND COBB WEBS IN THE WINDOWS. THE MATTRESS WAS VERY COMFORTABLE UPSTAIRS AND DOWNSTAIRS. WISH THERE WAS TWO TVS. WE HAD TO STAY EXTRA NIGHTS DUE TO FLOODING ON THE ROAD TO THE CABIN AND THE STAFF WAS GREAT AND VERY HELPFUL. WE WILL STAY AGAIN.

162 of 169 Guest Review

Guest Rating: 7.0
Michael H.Barboursville, WV
Stayed on 12/21/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 0
Location: 6
Would Recommend Company: 5
Would Recommend Property: 8
Guest Comments:
our first cabin wasnt what was shown in the pic , but the management was very fast in locating us a more private cabin but the house keeping wasnt very well , an the cost of the rental really wasnt that far off where we normally stay and there wasnt nothing there as far as amenities , I would not stay with again , but if you are just going there to see the sights not lounge in the cabin , it would beat a hotel room
Company Response:
Thank you for your recent stay in Higher Ground. We do apologize that you were unhappy with your first cabin and had housekeeping issues. These issues will be addressed with our housekeeping staff immediately to ensure that they are properly taken care of. We do hope that you will come and stay with us again in the near future. Again, thank you for choosing Cabins USA.

163 of 169 Guest Review

Guest Rating: 9.6
Dean .Bruce, MS
Stayed on 10/05/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome stay! The only suggestion we have is to have another television in one of the bedrooms for children.

164 of 169 Guest Review

Guest Rating: 9.3
Jason F.Walker, LA
Stayed on 09/27/2012
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was awsome. The view was beauitiful. My only complaint was the bed was a hard. But besides that it was fantastic. I would stay there again.

165 of 169 Guest Review

Guest Rating: 9.5
Jennifer W.Lumpkin, GA
Stayed on 09/23/2012
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

166 of 169 Guest Review

Guest Rating: 9.8
Brian M.Winnsboro, LA
Stayed on 09/07/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

167 of 169 Guest Review

Guest Rating: 8.9
Angel H.Knoxville, TN
Stayed on 04/06/2012
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

168 of 169 Guest Review

Guest Rating: 9.6
Nick C.Chuckey, TN
Stayed on 03/10/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very much enjoyed the stay,private,well off the beaten path.Very clean,only issues encountered was a blind missing in the bathroom,a screen damaged on the lower deck,the time of year when wasps were beginning to come out.Stopped by the cabins usa office,reported this,by the time we arrived at the cabin for the evening someone had already arrived to take care of the wasps and install a new blind for the bathroom.Very quick response,would definitely stay with cabins usa again.

169 of 169 Guest Review

Guest Rating: 8.0
Kasha .Church Point, LA
Stayed on 03/04/2012
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 4
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Need more pots and cooking iteams thats not something people usually think about bringing on vacation! bed are hard and uncomfortable!

Book My Cabin Today!

Cabins USA Official Logo
star star star star star
2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

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Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

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Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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