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A Mountain Escape Guest Reviews

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2 Bedroom, 2 Bath, Sleeps 6, Cabin Rental
with 2 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, pool table, non smoking, washer/dryer
Overall Rating: 9.2 / 10

1 of 88 Guest Review

Guest Rating: 10
Kelly C.Hartsville, TN
Stayed on 10/04/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 88 Guest Review

Guest Rating: 9.8
Cory H.Dayton, OH
Stayed on 06/20/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 88 Guest Review

Guest Rating: 9.0
Dave M.Hillsdale, MI
Stayed on 06/07/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Upper bathroom vanity faucet is loose, furniture needs major updating. Ceiling fan wobbles. Filter to furnace/ac unit was filthy.

4 of 88 Guest Review

Guest Rating: 8.5
John H.La Fayette, GA
Stayed on 05/25/2024
Ratings:
Booking: 7
Staff: 7
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Tha cabin was a little small . Not kept up . The faucet in bathroom was almost off the wall . Fan in bedroom didn't work . Hot tub wasn't warm enough. They need to cut down a lot of brush and trees around cabin . To close to road . You could hear all the traffic going by . Not what was expected . To noisy with so close to road.

5 of 88 Guest Review

Guest Rating: 9.4
Jackie S.Hamlet, NC
Stayed on 05/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There is alot of repairs needed on the cabin and I shared it with the representative while checking out. The stove eyes don't all work the kitchen sink is real loose the bathroom upstairs the commode is loose, the bathroom downstairs the vent doesn't work, and the commode runs alot after flushing it downstairs.

6 of 88 Guest Review

Guest Rating: 8.1
Stephanie A.Columbia, KY
Stayed on 04/01/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice but not for me cause of the stairs an kitchen being upstairs but it was clean an bathrooms was a little out dated but we have always used cabins USA for the last 10 years they are awsome an great customer service but mountain escape wasn't my favorite

7 of 88 Guest Review

Guest Rating: 10
James S.Picayune, MS
Stayed on 12/08/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

8 of 88 Guest Review

Guest Rating: 9.5
Joey C.Fayetteville, TN
Stayed on 11/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin is really nice. Does need a little maintenance . The Fossitt in up stairs bath room is Very loose. and the electrical plugs in the bath rooms do not work. But over all nice

9 of 88 Guest Review

Guest Rating: 9.8
Linda S.Florence, KY
Stayed on 11/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very easy to find cabin. Location was close to everything. Very clean

10 of 88 Guest Review

Guest Rating: 9.5
Linda D.Wytheville, VA
Stayed on 08/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

11 of 88 Guest Review

Guest Rating: 10
Tina C.Culpeper, VA
Stayed on 07/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect for 2 people. Great location

12 of 88 Guest Review

Guest Rating: 9.3
Shaleka B.Indianapolis, IN
Stayed on 07/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

13 of 88 Guest Review

Guest Rating: 9.6
Tonya L.Easley, SC
Stayed on 07/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

14 of 88 Guest Review

Guest Rating: 9.8
Juaneece M.Saint Louis, MO
Stayed on 06/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

15 of 88 Guest Review

Guest Rating: 8.8
Stacy A.Blythewood, SC
Stayed on 06/02/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

16 of 88 Guest Review

Guest Rating: 8.5
Justin P.Milton, FL
Stayed on 04/10/2023
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Couple things I would recommend is updating all the ceiling fans, the one upstairs we didn't use because of how much it shook, the ceiling fan in the room with the queen bed didn't work at all. Would also recommend a privacy curtain for the hot tub on the front porch, noticed the cabin across from us had one and thought it would be nice but need a light out on the porch by the hot tub so you can see when you get in/out at night. Last but not least during our stay it was cool and the heater worked but would be warm upstairs and a lot cooler downstairs, other than that it was a great stay, beds were definitely more comfortable than at a hotel, we weren't at the cabin during the day much which was why I didn't call and ask for all these things to be looked at. They did come out and put blinds on the front door when I asked and appreciated it.

17 of 88 Guest Review

Guest Rating: 8.6
Tonya C.Detroit, MI
Stayed on 06/09/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Considering that I have used Cabins USA on more than 1 occassion, it would be nice to see some special discounts for repeat customers.

18 of 88 Guest Review

Guest Rating: 9.0
Brandon C.Blairsville, GA
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Bed was very drafty, to close to road way, I asked for secluded but it wasn't!!! But it was a nice cabin!! Enjoyed our stay! Will recommend & we will stay again in future!

19 of 88 Guest Review

Guest Rating: 8.9
Amy T.Verner, WV
Stayed on 02/10/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The bedrooms are on lower floor and the thermostat is up stairs so bedrooms were kinda cold in winter. When you walk through the door is the bedrooms then you have to go up a flight of stairs to get to the kitchen and 2nd bathroom. I think the pool table should be downstairs and one of the bedrooms upstairs. The hot tub was on the front porch close to the main door. Not really convenient for my liking. This cabin was within 2 mins to a pizza shop and a little store so it was convenient. The parking was awful though. On the side of the hill and only 1 car could park there.

20 of 88 Guest Review

Guest Rating: 10
Waylon G.Stevenson, AL
Stayed on 12/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue we had was the hot water. We had plenty of hot water in the mornings but at night you would have to finish your shower cold.

21 of 88 Guest Review

Guest Rating: 10
Kristy K.Elizabethtown, KY
Stayed on 10/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our stay! We loved the cabin and how close to town it was. I would recommend a light on porch for hot tube just for safety getting in and out. But over all we loved it!

22 of 88 Guest Review

Guest Rating: 9.7
Colleen D.Vevay, IN
Stayed on 10/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I'd say the only thing I didn't like was that there wasn't a porch light where the hot tub is. Overall wonderful cabin once again. Can't wait to stay with cabinsusa again!

23 of 88 Guest Review

Guest Rating: 9.5
Scott D.Erlanger, KY
Stayed on 08/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

24 of 88 Guest Review

Guest Rating: 10
Leslie G.Princeton, WV
Stayed on 07/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

25 of 88 Guest Review

Guest Rating: 10
Alzada P.Albuquerque, NM
Stayed on 07/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

26 of 88 Guest Review

Guest Rating: 9.8
Stamie T.Southport, NC
Stayed on 06/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

27 of 88 Guest Review

Guest Rating: 10
Jackie S.Hamlet, NC
Stayed on 05/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall everything was exceptional.

28 of 88 Guest Review

Guest Rating: 10
Stephanie W.Eufaula, AL
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

29 of 88 Guest Review

Guest Rating: 10
Belinda M.Arlington, AL
Stayed on 05/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the cabin and the location!! Even though it's close to the road we were not bothered by the traffic. We had a issue with the upstairs shower and soon as I let the staff know about it they sent someone right out to fix it. We will definitely book through CabinsUSA again in the future!

30 of 88 Guest Review

Guest Rating: 9.6
Jeremiah R.Andersonville, TN
Stayed on 01/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Had a great stay but there was no hot tub there was supposed to be

31 of 88 Guest Review

Guest Rating: 9.2
Pamela T.Fort Wayne, IN
Stayed on 12/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 7
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great cabin! Cozy, warm, and clean. The only issues we had was the hot tub was put in sleep mode and took two nights before it was hot enough to get in. Took them over 24 hours to come and fix it. Also, we tried to bake cookies but the pan they had was too big to fit on the stove.

32 of 88 Guest Review

Guest Rating: 10
Philip J.Burlington, NC
Stayed on 12/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We can't say enough nice things about this cabin. We planned a trip to Gatlinburg and then decided to come up a few days earlier, so we picked this cabin because we wanted to dip our feet into the cabin experience because we did a full week. All I can say is within 20 minutes of being there we wanted to cancel our hotel for the remaining portion of the trip and spend the rest of it at the cabin. It was so serene and peaceful. Still close to everything but not in the hustle and bustle of everything. My favorite part was being able to sit on my porch and watch the cows peacefully graze across the road. The bed was so comfortable and we could watch tv or play pool. They really maximized the space in the cabin for all parties to be able to have fun. I highly recommend it.

33 of 88 Guest Review

Guest Rating: 8.6
Cheryl R.Shelbyville, IL
Stayed on 10/29/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 9
Would Recommend Property: 5
Guest Comments:
The cabin was SUPER clean and had everything we could want in the way of amenities. The only real disappointment was the location right on a busy main road, which I would have known if I had read through previous reviews, and the location of the hot tub, facing said main road. That said, the beds were super comfy, the cabin was all perfectly cozy, and I would book it again if we needed for a spur of the moment getaway like we just did! Far better than some places we've last minute booked!

34 of 88 Guest Review

Guest Rating: 10
Quatecia M.Chattanooga, TN
Stayed on 10/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 88 Guest Review

Guest Rating: 8.9
Sandy F.Independence, KY
Stayed on 10/11/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Enjoyed our stay.

36 of 88 Guest Review

Guest Rating: 9.0
Ashley S.Nicholls, GA
Stayed on 09/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We loved the cabin. Only this we didn't care for was it being so close to the road but we were hardly there so it wasn't too bothersome. Overall the cabin was beautiful and our kids loved it! Especially the hot tub.

37 of 88 Guest Review

Guest Rating: 10
Sydney V.Hazelwood, MO
Stayed on 08/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

38 of 88 Guest Review

Guest Rating: 8.5
Timothy G.Pocahontas, IL
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Nice little spot. Very busy road, noisy at all hours. Little centipedes all over inside the building. The wifi didn't work downstairs. Other than than the cabin was fine foe rhe 4 of us

39 of 88 Guest Review

Guest Rating: 7.9
Jose C.Monroe, LA
Stayed on 06/21/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 8
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin itself is very nice, but the vegetation outside is overgrown and in need of landscaping. Some spraying is needed, as there are worms crawling outside the door and they find their way inside the cabin, including the bedrooms and bathrooms. Taking care of the overgrown bushes may help with the worm problem as well.

The instructions sent by email regarding gaining access to the property did not apply to the type of lock on the front door. The cabinsusa wifi network signal was extremely weak, but no password was provided to access the wifi router inside the property, which had a strong signal. Left a message regarding this issue but no response was ever received.

Again, it is a nice property close to the attractions, but it is in need of landscaping and bug control. Service could have been better.

40 of 88 Guest Review

Guest Rating: 10
Mayme S.Hartford, KY
Stayed on 04/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I stayed 5 days at a beautiful cabin "A Mountain Escape". We absolutely LOVED the location and the cabin itself. We will definitely be returning in the near future and will be booking with Cabin USA every time we stay! The staff was Amazing and I love their express check in. Very clean cabin and everything you need for a weeks vacation.

41 of 88 Guest Review

Guest Rating: 8.8
Jeremie W.Flushing, OH
Stayed on 03/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was well taken care of. Our main complaint was that the setup is kind of backwards. When arriving the door you walk into leads to the 2 bedrooms and rather small bathroom. Would work great with just a family of 2-3 but with children it was a tiny difficult. The king bed is great as that is what we have at home but when the fitted sheet fell off the edge I noticed there was a lot of dirt between the fitted sheet and the mattress cover. We only stayed one night and when I saw the dirt it was late and we were heading back home in 6 hrs anyways. I know from first hand customer service will go to great lengths to help fix any problems. The steps leading to the living area are very steep. Anyone that does have issues with steps should forgo this cabin as getting upstairs would be a hard task. We have a 16 month old and keeping away from the steps was def a task. Besides the bed the cabin was super clean. If we didn't have young children we would book this one again.

42 of 88 Guest Review

Guest Rating: 8.5
Dawn B.Frederick, MD
Stayed on 03/04/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7

43 of 88 Guest Review

Guest Rating: 10
Mary E.Cedartown, GA
Stayed on 02/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love cabins USA! This is my 2nd time using cabins USA and we will for sure again. I've already referred a few of my friends to cabins USA. The cabin this visit was wonderful and we appreciated the customer service call the next day asking if everything was good.

44 of 88 Guest Review

Guest Rating: 9.9
Janet S.Valparaiso, IN
Stayed on 12/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin! Location was close to all attractions!
I would definitely book this cabin again!

45 of 88 Guest Review

Guest Rating: 9.6
Raja V.Lutz, FL
Stayed on 11/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin. Comfortable bed, nice kitchen. Good wifi connection if you like to work as well for some reason. All rooms have smart TV. Game room is a plus. Location is very accessible to other places. Only issue is hot tub is not hot enough but still usable.

46 of 88 Guest Review

Guest Rating: 7.3
April B.Nashville, TN
Stayed on 10/04/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 3
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The hot tub cover was dirty . Didn't smell like chlorine was in it. No closet space need something portable to hang clothing . Outside light bulb needed changing was low we changed it and brightened driveway . Need a light shining on or around sign for night time . Can easily pass it if not paying attention . Porch needed sweeping . Trash in front of porch by trees . The door knob in upstairs bathroom kept locking wasn't working properly. Floors dirty our socks n feet were black Genesis needs some better cleaning tips especially with COVID . Hole on pool table needs patching up left corner by tv. Downstairs bathroom knobs lock oppositely. Fridge door needed cleaning . Beds and pillows were comfortable . We stayed at 2 Cabin USA properties and this one wasn't as clean .

47 of 88 Guest Review

Guest Rating: 9.3
Tiffany W.Louisville, KY
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay in this beautiful cabin there was only problem the hot tub would stay hot we only got to use it 2 times wish we could have used it more but still a great stay

48 of 88 Guest Review

Guest Rating: 8.1
Tyler M.Columbia, KY
Stayed on 06/16/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 9
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 6
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10

49 of 88 Guest Review

Guest Rating: 8.7
Ashley R.Mendenhall, MS
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 1
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9

50 of 88 Guest Review

Guest Rating: 10
Angel M.Jeff, IN
Stayed on 12/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have rented from this company for 13 years and love coming back every single time. The cabins are always clean, the staff always helpful and make sure you are taken care of. I wouldn’t rent from any other company!

51 of 88 Guest Review

Guest Rating: 8.9
Chad N.Elkview, WV
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin is close to the busy road as other reviewers stated but once inside, we didn’t hear any noise. The mattresses were actually nice compared to some of the other cabins. We had to wear shoes inside because the floors were not cleaned. On the bottom level, there seemed to be an endless supply of little worm-like bugs crawling around so the place definitely needs to be treated.

52 of 88 Guest Review

Guest Rating: 9.5
Bryan W.West Plains, MO
Stayed on 06/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only reason the amenities and location scored lower is because there could've been a few more things in the cabin, plus it was right on the highway.The downstairs bathroom could've used a little more shelving to put hair products and makeup bags on and a blower dry like what a hotel has. I forgot mine at home so it would've been very handy. There was a lot of road noise because it is right on the highway and it stays very busy! Then the pool table room was kind of pointless. The room is far to small to play a decent game of pool. It could be a nice 3rd bedroom or room with arcade games I stead of a pool table. The kitchen was adequately stocked for meal prep and a very clean! I loved that there was a washer and dryer! I was able to wash all our dirty laundry up before we left, so that way we returned home with all fresh laundry! It was close to several things to do in Pigeon Forge and Gatlinburg. Definitely need to give the hot tub a full 24hrs to heat up! All in all it was a wonderful stay and we would highly recommend.

53 of 88 Guest Review

Guest Rating: 9.8
Debra J.Fredonia, KY
Stayed on 05/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a wonderful time! It as so relaxing. Our cabin was really clean it had everything that we needed in it. It was a little bit closer to the road they we wanted but over all it was great! Thank you so much we look forward to coming back! Cabins USA is the best way to go.

54 of 88 Guest Review

Guest Rating: 10
Brandon T.Springfield, TN
Stayed on 03/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

55 of 88 Guest Review

Guest Rating: 9.8
Kathy F.River Ky, KY
Stayed on 12/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

56 of 88 Guest Review

Guest Rating: 8.5
Abby C.Circleville, OH
Stayed on 10/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cabin needs updates, such as the furniture, very uncomfortable couch and chair. The pool table room was nice but to small to actually play pool. Not many decorations as I’ve seen other cabins. No yard whatsoever. One of the bedrooms had a bag of chips left from the last guest, food was found on the floor of the cabin. Despite having to pay $80 in cleaning fees, I expected it to be cleaner. The customer service was exceptional, easy to check in and out! Overall it was a nice stay.

57 of 88 Guest Review

Guest Rating: 10
Dorothy W.Sparta, TN
Stayed on 09/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First time I used Cabins USA. Everyone was so nice and helpful. The cabin was wonderful. We would give the rating 10 all the way.
Very clean and nice.

58 of 88 Guest Review

Guest Rating: 9.5
Brooklyn A.Decatur, MS
Stayed on 12/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had another great stay with Cabins USA. A mountain escape is very clean and in a great location. A little tight parking for 2 vehicles and not necessarily recommended for older adults and small children. This is due to the living area being up very steep stairs and the bedrooms downstairs. Other than that we were VERY satisfied. And yes, I read reviews but didn’t realize exactly how steep stairs were. But the cabin itself is in great condition and in a great location with easy access to PF. My two little boys loved hearing the train from Dollywood blowing its whistle. Thank you Cabins USA and the owner of this cabin for a great vacation.
Company Response:
Thank you so much for taking the time to leave a review! We are glad you had an enjoyable vacation with your family in the Smoky Mountains. We hope you will come stay with us again in the near future. A new washing machine has been added to this cabin for the convenience of our guests!

59 of 88 Guest Review

Guest Rating: 9.1
Katina B.Goose Creek, SC
Stayed on 10/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was great, it was clean and equipped with the necessities. Just a few minor issues, the hot water did not stay hot long enough for five consecutive showers. It was five adults in the cabin and after the second adult showered, the others had to wait for the hot water to replenish. The other issue was the room that the pool table is in is not big enough, however, it worked out. I would use CabinsUSA again, however not this particular cabin being it is along a main road.

60 of 88 Guest Review

Guest Rating: 8.5
Denise B.California, KY
Stayed on 10/23/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 4
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
NO LIGHTING ON THE PORCH WITH THE HOT TUB. AFTER WALKING AROUND THE CABIN BEAR FOOTED FOR ABOUT AN HOUR, OUR FEET WERE SO BLACK. FLOORS WERE DIRTY. WE ALWAYS TAKE OUR SHOES OFF AT THE DOOR. WE DON'T WEAR SHOES IN THE HOUSE. WE HAD TO WASH OUR FEET BEFORE WE COULD PUT SOCKS ON TO GOT OUR TO DINER. WHEN WE USED A WHITE WASH CLOTH IT WAS BLACK. I EVEN TOOK PICTURES OF MY FEET BECAUSE I COULD NOT BELIEVE HOW DIRTY THEY WERE. WHEN WE GET CHARGED A CLEANING FEE, WE WOULD THINK IT WAS CLEANED BEFORE WE CHECK IN. FLOORS WERE NOT MOPPED. OTHER THAN THAT IT WAS A NICE PLACE.

61 of 88 Guest Review

Guest Rating: 8.5
Rusty M.Gadsden, TN
Stayed on 09/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 6
Check Out: 7
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
There is this constant humming noise coming from the closet downstairs. It is some electronic box with a fan noise that kept me awake for a long time. Could still hear it with pillow over my head. Virtually no privacy between the bedrooms. Nice location, but traffic is noisy when sitting outside on porch. Very busy country road, not condusive to a quiet time when chilling on the front porch.

62 of 88 Guest Review

Guest Rating: 8.6
Dawn S.Nederland, TX
Stayed on 06/10/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5

63 of 88 Guest Review

Guest Rating: 8.8
Diana S.Morehead, KY
Stayed on 07/17/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Pro - The cabin was close to Pigeon Forge and we didn't have to drive mile after mile. Nice amenities
Con - The cabin sits close to the road, so sitting on the deck was not relaxing but it was quiet within the cabin walls. On the second day we brought in some food for snacking and within a few hours had an ant problem. But was able to remedy this by putting items in fridge or in containers
All in all not a bad stay
Company Response:
Thank you for taking the time to let us know about your recent stay in A Mountain Escape. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issue you experienced with ants in your cabin. Your comments have been forwarded to maintenance to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

64 of 88 Guest Review

Guest Rating: 9.5
Chris H.Monroe, LA
Stayed on 08/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

65 of 88 Guest Review

Guest Rating: 10
Elizabeth P.Mallie, KY
Stayed on 07/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin!

66 of 88 Guest Review

Guest Rating: 9.2
Shannon J.Cordova, TN
Stayed on 07/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
My cabin stay at A Mountain Escape was enjoyable. I stayed the weekend of July 4, 2016 for 5 days, 4 nights and received a great value for the price at this time of year. The booking and check-in processes were simple and efficient...no issues at all. I arrived late in the evening on the first day and the check-in staff made sure to check in with me prior to my arrival to ensure I had no issues checking in should I arrive after office hours. Directions to my cabin were straight forward and accurate...the only issue was the visibility of the Cabins USA sign from the road at night. I passed the cabin once and had to turn around to find it, so it would be nice if some spot lighting for the sign was added for better visibility at night from the main road. Once inside the cabin, I found that it was very clean and well stocked with pretty much everything needed to start my vacation (i.e., bathroom supplies, towels, kitchen needs, laundry supplies, etc.). The bedrooms were a fairly tight fit for the furnishings, but had everything you might need with the exception of closets (there is only one open closet in the whole cabin and it's upstairs in the game room...a somewhat odd layout, but no biggie). The cabin is right off the main road and is pretty much surrounded by trees, so there isn't much of a mountain view to enjoy as with other cabins I've stayed in in the past and there is some road noise to be aware of, but none of this kept me from having a great vacation. Due to the densely wooded area surrounding the cabin and attraction of bugs to that area, I really didn't attempt to enjoy the hot tub or the rocking chairs on the top deck. I did check to see if the hot tub was clean, however, and it was. I had a few minor maintenance issues during my stay, but a call to the Cabins USA maintenance department had everything taken care of in good time (many thanks to Angie for great customer service). My one suggestion to make this cabin even more awesome would be to replace the carpet with hardwood floors...it would do wonders for it.

The cabin is centrally located to the Dollywood theme parks (they are literally almost in the backyard), Patriot Park, downtown Gatlinburg, and all the shopping, attractions, and restaurants on the main Parkway in Pigeon Forge. My family and I were able to get around town with ease from this location. Overall, our stay was peaceful, restful, and lots of fun. I would definitely consider staying with Cabins USA again when in the Gatlinburg area...they have made a great first impression.
Company Response:
I am so happy to hear you enjoyed your stay in A Mountain Escape! Our staff works hard and appreciates being recognized for their excellent customer service. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

67 of 88 Guest Review

Guest Rating: 8.4
Sandra R.Hendersonville, TN
Stayed on 06/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 8
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Me and my family just stayed at The Mountain Escape over the weekend and for the cabin it was very cozy and nice. The location is great if you dont like to be far from the action of Pigeon Forge. I did find a few things that could have been better. The biggest one by far was the hot tub. Whrn we arrived it was 75° and thats very chilly. It finally warmed up by the secong night. And also all but 2 of the jets did not work. Its kept giving us an error message. Another downfall was the poll cues. The short pool cue was the only one we could use becuase of the small room and that cues tip wasnt even glued on. I had to go out a purchase billiard tip glue from Walmart to fix it so we could play. Other than that it was very nice but i would have loved for it to have been a perfect stay like so many other Cabins USA cabins.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Mountain Escape! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the hot tub and pool cues. Maintenance has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

68 of 88 Guest Review

Guest Rating: 8.9
Robert R.Clyde, NC
Stayed on 04/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We really enjoyed our stay here. The reservation, check-in, and check-out were smooth as silk. I had to call the office after hours about a problem with the wifi password and my call was answered promptly and the staff got me fixed up right away. The inside of the cabin was very clean and well-equipped with appliances and dishes. The price (for this time of year) was better than some of the motels in the area and I much prefer the privacy of a cabin to having to share common areas with other guests. The location was very close and convenient to Pigeon Forge. There were only a few small drawbacks that one may wish to consider when deciding to stay here. The steps inside are very steep and there is only a handrail on one side. There is only one exit to ground level, on the bottom floor (if there's an emergency, it's a long way down from the 2nd floor balcony overlooking a steep bank down to the road). The cabin is located right next to a fairly busy 2 lane road, so there's a certain amount of road noise. And I would have rated the cleanliness as a perfect 10, but there is some trash on the bank below the cabin that has clearly been thrown out by previous guests (cleaning that up would be an awful lot to ask of a housekeeping staff, as it is a very steep bank). All-in-all, it's a great little place, but I wouldn't recommend it for families with small children, elderly folks, or anyone with mobility issues due to the steep stairs and single handrail. And if you're planning to attend formal functions, there are no closets or places to hang clothes. For a couple of bachelors there for the weekend, it was a pretty good fit though. I'll definitely rent from Cabins USA again, but I'll probably look for a cabin with a little more privacy and seclusion next time.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Mountain Escape. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Our reservationists will also be more than happy to help you find a more secluded cabin. Thank you again for your review and thank you for choosing Cabins USA!

69 of 88 Guest Review

Guest Rating: 9.1
Grant P.Hamilton, OH
Stayed on 04/08/2016
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The hot tub didn't work at all. Other than that it was an amazing Cabin to stay in for just the weekend. Great area away from the city so it is pretty quiet and peaceful. Great place!
Company Response:
I am so happy to hear that you enjoyed your stay in A Mountain Escape. Thank you for letting us know about the issue with the hot tub. Maintenance has been notified and will be correcting that. When you are a ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

70 of 88 Guest Review

Guest Rating: 9.0
Valerie T.Dalton, GA
Stayed on 03/03/2016
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7

71 of 88 Guest Review

Guest Rating: 10
Jason W.Port Huron, MI
Stayed on 11/25/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! We will be going back to visit.
Company Response:
I am so happy to hear you enjoyed staying in A Mountain Escape. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

72 of 88 Guest Review

Guest Rating: 9.9
Lloyd H.Maysville, KY
Stayed on 10/26/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Your staff was pleasant and really did work to help us . Our stay was great, we enjoyed our cabin and look forward to our NEXT Cabins USA getaway! THANK YOU!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

73 of 88 Guest Review

Guest Rating: 9.7
Hannah D.Piney View, WV
Stayed on 09/12/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

74 of 88 Guest Review

Guest Rating: 9.1
Mary U.Hopkinsville, KY
Stayed on 08/27/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We were impressed with the cabin...no more hotels for us! Internet and phone access in the mountains can be skechy but we had no problems. Love the decks and the hot tub. Located close to the road but didn't bother us.
Company Response:
Thank you so much for all of your kind words! We work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

75 of 88 Guest Review

Guest Rating: 10
Amber G.Sciotoville, OH
Stayed on 08/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very easy process and I was very satisfied when talking to the employees. Our coffee pot didn't work and we were able to get one right away without any problem. I would definitely recommend this company to any of my friends.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Mountain Escape! Our staff works hard to make sure that each of our guests received the best service possible while visiting the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

76 of 88 Guest Review

Guest Rating: 8.9
Emily M.Mr. Airy, NC
Stayed on 08/07/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

77 of 88 Guest Review

Guest Rating: 9.3
Chris S.Frankfort, KY
Stayed on 07/28/2014
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay in the cabin. It was clean and comfortable. I would have given it a "10" across the board but the cabin was closer to the main road than I would like so that made it a little difficult to sleep in due to traffic noise and the wi-fi password they gave me for internet access did not work due to the fact that a previous renter had factory reset the wi-fi router and the internet password had defaulted to the Xfinity password which could only be attained by calling Xfinity. But overall our stay was great and we will use Cabins USA again in the future!
Company Response:
Thank you for choosing Cabins USA. We are delighted you enjoyed your stay with us at A Mountain Escape. We apologize for the inconvenience you experienced regarding the internet. We are delighted we were able to access the password for you. Please feel free to call us for your next getaway and allow us to assist you in finding a cabin in the perfect location. We hope to hear from you soon.

78 of 88 Guest Review

Guest Rating: 9.5
John S.Sylacauga, AL
Stayed on 06/08/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was a little close to road, much more than preferred but the comfort and location was wonderful! Would stay again.

79 of 88 Guest Review

Guest Rating: 10
Shareese C.Elgin, SC
Stayed on 04/24/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the property & the staff was extremely pleasant and helpful. Plan on bringing the whole family up very soon!!

80 of 88 Guest Review

Guest Rating: 10
Angel L.Jeffersonville, IN
Stayed on 03/31/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the whole experience was wonderful. Booking with cabins usa has always been satisfying for me I wouldn't use anyone else.

81 of 88 Guest Review

Guest Rating: 10
Meghan B.Blanchester, OHIO
Stayed on 03/20/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and super friendly employees! We will be coming back!

82 of 88 Guest Review

Guest Rating: 7.0
Linda R.Millwood, WV
Stayed on 11/26/2013
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 4
Comfort: 4
Check Out: 9
Amenities: 2
Location: 5
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
I enjoyed the cabin very much, I would recommend the kitchen be checked each time of cleaning. Not enough utensils for eating.
The table has 2 sides the made it larger and both sides were broke. That will not stop us for renting a cabin with USA again. Our stay was enjoyable.

83 of 88 Guest Review

Guest Rating: 9.6
Becky N.Murfreesboro, TN
Stayed on 08/18/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were pleasantly surprised with the cleanliness and comfort of our unit. We were able to have family from the area stop in for a grill-out with plenty of space for everyone to move freely. The cabin location was very private but with just a short 5 minute drive, we were back in the heart of pigeon forge. We look forward to our next visit.

84 of 88 Guest Review

Guest Rating: 7.1
Linda B.Greenback, TN
Stayed on 05/07/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 5
Comfort: 2
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
everyone in the office was so nice that first cabin really need some work but the one you moved us to was great thank you very much we will be back

85 of 88 Guest Review

Guest Rating: 6.2
Paula R.Hice, WV
Stayed on 02/28/2013
Ratings:
Booking: 10
Staff: 3
Cleanliness: 4
Check In: 3
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 1
Would Recommend Company: 8
Would Recommend Property: 5
Guest Comments:
we have been to the area many times but this was our first experience in a cabin. we were a little disappointed that we were right on a main road. the traffic noise at night was really loud. when we arrived our hot tub was only half full, we called immediately and it wasn't filled up till late the next day and there was dirt in the bottom so needless to say we didn't get to use it. also, we were a little late arriving and tried to call many times to let someone know. we were put on hold each time. when we arrived there was only one girl at the desk. phone was ringing of the hook and she finally yelled to the back and asked if someone could help. there were at least 2 other girls "goofing" off and NOT answering the phone. normally i wouldn't have complained about this but we have rental cabins ourselves and i would be very upset that was happening and reservations maybe being missed. all in all, we had a pretty good time. not sure if we would do a cabin again though.
Company Response:
Thank you for sharing your recent experience with us in A Mountain Escape. We do apologize for the issues that you had with the hot tub and with our staff. This issue has been addressed, and a member of our management staff will be in contact with you to further discuss your issues. We do hope that you will give us another chance on a future stay. Thank you for your business. Have a great day.

86 of 88 Guest Review

Guest Rating: 7.1
Patricia B.Montgomery, AL
Stayed on 10/12/2012
Ratings:
Booking: 6
Staff: 6
Cleanliness: 6
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay in the cabin wasn't bad but it definitely could have been better. The steep hill was a big disappointment especially since we inquired about that during booking. We have a 35' RV and had inquired during booking if there would be a problem parking. We were told that we should be able to park without any problems. When we tried to pull up the hill the back of our RV dragged the ground and damage was done to the tow light. We asked for another cabin and was told that all were booked. When we inquired about a refund, we were told that we could not get the $169 deposit back. We eventually had to pull our RV in another driveway which wasn't quite as steep in order to get to our cabin, even then the back end dragged the ground some but did not do any further damage. Overall the cabin experience was ok but wasn't the best. The carpet was sort of old as a result the cabin did not have a fresh smell when we walked in. Would suggest wood floors and possible throw rugs. By the second day, however, the cabin experience did grow on us, and we were able to enjoy our stay. I definitely had a grand 60th birthday celebration in Pigeon Forge/Gatlinburg with my family. I would recommend to a friend with some reservations.
Company Response:
Thank you for your recent stay in our beautiful cabin A Mountain Escape. We do apologize that your RV had some trouble getting up to the cabin. I also apologize that the customer service representative that helped you make your reservation did not realize how big your RV was. We do have several cabins that will allow you to park RVs in the driveway. That unfortunately was just not one of them. I am glad that you enjoyed your trip nonetheless and we do hope to see you again in the near future. Thank you again for choosing Cabins USA!

87 of 88 Guest Review

Guest Rating: 9.6
Tonya T.Jackson, TENNESSEE
Stayed on 09/21/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time staying in a cabin and I must say it was great. We got a spacious cabin for the same price as a one bedroom cabin. I had a few issues but they where handled with care and consideration. Thank you USA for the great experience!

88 of 88 Guest Review

Guest Rating: 9.6
Troy O.Brazil, IN
Stayed on 03/24/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There are a lot of things in the Pigeon Forge and Gatlinburg area that are just tourist traps designed to milk people for as much cash as they can, but hey that's typical. I have been to the area twice and stayed with USA cabins both times. I would have to say that above all, "money for value", the accomodations have been by far the front runner. Sure you can find really cheap hotels to stay in, but if you are going to stay for more than a couple of days, you simply most consider a cabin. They have more room and privacy and give you a place to relax after spending all day at Dollywood or walking around shopping at Gatlinburg. We had an issue with our hot tub the first night there. It was after 9:00pm so they didn't get anyone out till the next day, but it was taken care of quickly. The cabins were clean, comfortable, and very homey. I could not imagine trying to stay sane in a hotel room for 5 nights with a 5 yr old and 10 yr old, after running them ragged all day sight-seeing. The cabin gave us a home to return to, that allowed the kids to play, watch TV, splash in the hot tub, and just be able to relax. Give USA cabins a try!!! You will be happy you did.

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

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Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

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Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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