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Secret Rendezvous Guest Reviews

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Featured Property Photo
1 Bedroom, 1 Bath, Sleeps 4, Cabin Rental
with 1 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, electric fireplace, hot tub, wifi internet, wooded view, non smoking
Overall Rating: 9.2 / 10

1 of 96 Guest Review

Guest Rating: 10
Brazos W.Franklin, NC
Stayed on 09/23/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 96 Guest Review

Guest Rating: 10
Keith P.Adrian, MI
Stayed on 09/12/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a very satisfying adventure. We relaxed by the hot tub. Watched TV to pass sometime away. The sleep was so peaceful. I highly recommend CABINS USA GATLINBURG.

3 of 96 Guest Review

Guest Rating: 9.9
Rose B.Deer Park, TX
Stayed on 07/07/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was very comfortable, cozy and quiet!! The only thing missing was a washer and dryer which was supposed to be included in the cabin deal. Other than that was definitely a place to stay with no disturbance of "House Keeping"

4 of 96 Guest Review

Guest Rating: 9.7
Marla L.Toney, AL
Stayed on 05/05/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Simply amazed how excellent the customer service and staff was! They were extremely pleasant over the phone and we had a few minor issues, but we were accommodated extremely fast to fix these few minor issues! Thank You for making our stay great!

5 of 96 Guest Review

Guest Rating: 9.2
Angela J.Stewart, MS
Stayed on 01/26/2024
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cleanliness of the cabin was our only complaint.

6 of 96 Guest Review

Guest Rating: 9.8
Cynthia L.Pomaria, SC
Stayed on 01/05/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay and were very comfortable. The cabin was just the right size for the 2 of us. Even though it is close to other cabins, it was very secluded and peaceful. We had a great time!

7 of 96 Guest Review

Guest Rating: 8.8
Adam W.Evansville, IN
Stayed on 12/16/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was a small cabin, smaller than it looked in pictures, but was good for just 2 people. There is a loft someone could sleep in. Everything was as expected with the standard features. Hot tub was nice and relaxing, TV in all rooms with extended channels, bed and couch were comfortable. The bathroom sink is perhaps the shortest sink I have ever seen.

The one thing missing was a washer and dryer, we new this going in but there are washer and dryer hookups in the bathroom so they feel missed, and would have been nice to have.

Pictures also do not show just how close this is to the other cabins and it is close. Other than that it was a nice cabin close enough to town if you need something quick, but not close enough to hear the noise.

8 of 96 Guest Review

Guest Rating: 10
Emery B.Florence, SC
Stayed on 09/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

9 of 96 Guest Review

Guest Rating: 8.8
Janna B.Coxs Creek, KY
Stayed on 08/11/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was small, but cute, and fine for two people for the weekend. The bed was super comfy, but squishy, so those who like a hard bed may not prefer it. There was no shampoo provided, so make sure to bring your own. There is no washer and dryer either. The description doesn't mention anything about having these appliances. I just assumed since it was a cabin, a washer and dryer would be included. So, don't plan on doing laundry before heading home.

10 of 96 Guest Review

Guest Rating: 9.3
Latoya H.Cincinnati, OH
Stayed on 07/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my honey had an absolutely amazing time. It was very clean and very comfortable. Nice small and just for us. Will be back soon!

11 of 96 Guest Review

Guest Rating: 10
Anneliese H.Travelers Rest, SC
Stayed on 06/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 96 Guest Review

Guest Rating: 9.5
Elena M.Jenkins Twp, PA
Stayed on 05/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

13 of 96 Guest Review

Guest Rating: 10
Kelly K.Eunice, LA
Stayed on 05/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay. Nice and peaceful. It was perfect for us.

14 of 96 Guest Review

Guest Rating: 7.0
Pamela C.Hartsville, SC
Stayed on 05/15/2023
Ratings:
Booking: 7
Staff: 7
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 4
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7

15 of 96 Guest Review

Guest Rating: 10
Robyn L.Jacksboro, TN
Stayed on 05/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved my weekend! The cabin was so nice and cozy. So peaceful and quiet yet close to everything!!

16 of 96 Guest Review

Guest Rating: 10
Sarah U.Evansville, IN
Stayed on 04/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

17 of 96 Guest Review

Guest Rating: 9.5
William L.London, KY
Stayed on 04/19/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

18 of 96 Guest Review

Guest Rating: 9.0
Susan R.Rainbow City, AL
Stayed on 04/21/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We eally enjoyed our stay and will be back next year!

19 of 96 Guest Review

Guest Rating: 10
Heather P.Dayton, OH
Stayed on 04/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is great, it's in a quiet perfect area with a quick drive right down to pigeon forge. The gps will take you around trafffic which was great. Highly recommend this cabin. This was our second time booking this exact cabin.

20 of 96 Guest Review

Guest Rating: 7.8
Alexis N.Flatwoods, KY
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 5
Comfort: 8
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5

21 of 96 Guest Review

Guest Rating: 8.9
Wade S.Sainte Genevieve, MO
Stayed on 11/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin and location were beautiful and very cozy. The staff in the office were wonderful and very helpful. I would of loved if there was a washer and dryer but it wasn't too big of a deal. They only major issue was the mattress on the king bed, it was super springy and uncomfortable.
We had one small minor issue with linens but staff handled that immediately. The hot tub was incredible. My favorite part of the cabin was the fireplace, it just made the cabin even more cozy. All in all I would definitely book again if there was a different mattress on the bed.

22 of 96 Guest Review

Guest Rating: 10
Stephen F.Dillonvale, OH
Stayed on 10/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the cabin was more than what we expected, thank you cabins usa

23 of 96 Guest Review

Guest Rating: 9.6
Anthony W.Dayton, OH
Stayed on 09/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great experience, only two suggestions. First the tvs didn't work as the spectrum message said it was in limited mode on all tvs. Also there are spider eggs in corners of the loft bed area.

24 of 96 Guest Review

Guest Rating: 10
Kenneathia S.Montgomery, AL
Stayed on 09/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great secluded area, close to everything! I loved everything!

25 of 96 Guest Review

Guest Rating: 8.3
Greg D.Findlay, OH
Stayed on 05/27/2022
Ratings:
Booking: 10
Staff: 6
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Was happy with my stay till I found a roach in my bedroom closet and my daughters had got lice from the loft area and when I went to office to say something the guy working the counter was very rude when I informed him of the area but did contact management as requested

26 of 96 Guest Review

Guest Rating: 8.5
Jeff &.Mcminnville, TN
Stayed on 05/13/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 5
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall we had a relaxing stay. It was very quiet and beautiful setting. There were a couple issues inside, the tub drained slow and the toilet seat is loose.

27 of 96 Guest Review

Guest Rating: 9.1
Faeth W.Wilson, WI
Stayed on 01/04/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 7
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This was a very nice cabin and I had a great time here with my little sister and her friend. The cabin was very roomy and had three separate beds- one main bedroom, one loft, and one pull-out couch. The hot tub was a lot of fun since it was super cold outside and we went out at night to soak in it. Everything was very neat and clean. It's a nice location just a few miles from a town with many delivery options and it took us about ten minutes to drive to Smoky Mountain National Park. A few things potential travelers should know, though:

There aren't many blankets and it got pretty cold at night (but we stayed in January, which is probably not very common)
There is no dishwasher so you will have to wash the dishes by hand
The picture shows the cabin as isolated but it is actually 10 feet from two other cabins
The road is VERY steep and twisty. It was hard to see at night and would have been impossible with any ice.

Overall the cabin was a great value for the price, which is pretty similar to what most hotel rooms would cost. There ARE a lot of pretty large additional fees tacked on after the advertised price, though, so watch for that when calculating your budget. But we had a great time and ended up spending a lot of the vacation just hanging out in the cabin.

28 of 96 Guest Review

Guest Rating: 8.3
Pamela G.Sophia, NC
Stayed on 12/25/2021
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 3
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Thought the cabin was super cute, and we really enjoyed the Christmas tree, but the longer we stayed the more we discovered stuff didn't work. Beds weren't comfortable. And the air temp was locked at 70. It was unusually hot outside but we couldn't lower the temp inside. Miserably hot in loft for our son, so we pulled out the sleep sofa instead. Went to cook a pizza but the flat pan was a big round pan and it wouldn't even fit in the oven. Kind of funny. Couldn't turn a light off or on in the living area without going to the far corner, ducking under the mantel and scooting thru an 8" pathway because we had the sleep sofa out. Owners have obviously not slept and cooked there. Even though it sounds like it was rough we had a great time! Just had to laugh thru several scenarios. Would suggest that the owners stay there so they can encounter the cabin for what it really is and what it needs.

29 of 96 Guest Review

Guest Rating: 9.5
Robin C.Saluda, SC
Stayed on 12/20/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

30 of 96 Guest Review

Guest Rating: 9.6
Kaylee H.Southside, AL
Stayed on 12/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and extremely well laid out for our trip. We loved the hot tub and the deck out back to spend time outside. The cabin was conveniently located and was easy to get to. We loved our stay and would definitely come back!

31 of 96 Guest Review

Guest Rating: 9.5
Morgan V.Hamltion, OH
Stayed on 11/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was great but when we had to take out the trash The metal cage was broken so we couldn't get to the trash cans

32 of 96 Guest Review

Guest Rating: 9.9
Michelle F.Paxinos, PA
Stayed on 10/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place for a weekend getaway. Close to many attractions but tucked away in the woods.

33 of 96 Guest Review

Guest Rating: 10
Michael D.Glen Fork, WV
Stayed on 10/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

34 of 96 Guest Review

Guest Rating: 9.7
Kody B.Tyner, KY
Stayed on 06/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 96 Guest Review

Guest Rating: 8.1
Timothy M.Springfield, GA
Stayed on 05/31/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 6
Comfort: 7
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7

36 of 96 Guest Review

Guest Rating: 8.9
Kelly L.Manchester, TN
Stayed on 04/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

37 of 96 Guest Review

Guest Rating: 9.6
Andrea W.Addison, MI
Stayed on 04/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

38 of 96 Guest Review

Guest Rating: 10
Victoria F.Englewood, OH
Stayed on 02/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have stayed at four different cabins at Cabins USA and this one was probably my favorite. It was quite small in size, maybe 500 sq ft. However, we didn't spend very much time in the cabin. We spent time around Gatlinburg visiting the aquarium and the Island, which speaking of, everything is conveniently located about 10-15 minutes away. It is absolutely gorgeous outside of the cabin. It's incredibly quiet; you can hear the frogs and crickets. The cabin itself was very clean. There were dishes to use and cookware. They were extra blankets and pillows. They were extra towels. They were extra trash bags and extra soap. The check in process is very easy. They have something called express check in where you can actually check in 48 hours ahead of time online and they will send you the address to the cabin, the code to get in the door, phone numbers to call IF anything goes wrong, WiFi password, and additional driving directions if you can't access the address through google maps 24 hours ahead of your check in time. Check out is also very easy. They have a button you click when you leave for check out on your email. They do have someone call you 24 hours into your stay to make sure you have everything you need, however, I didn't get a chance to take the call because we were doing fun activities around Gatlinburg but I do appreciate that they left a voicemail checking in on us. Overall, I would recommend to stay with Cabins USA. They have the best value and they have excellent customer service.

39 of 96 Guest Review

Guest Rating: 9.5
Vashaunta F.New Albany, MS
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed staying here! It's nice and cozy for a couple. The bed was really comfortable and I liked the electric fireplace. When we arrived everything was clean and well put together. If anyone is looking for a nice cozy cabin then this is a good choice! It's very close to town and all the attractions!

40 of 96 Guest Review

Guest Rating: 9.4
Dorothy S.Hixson, TN
Stayed on 10/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Kinda pricey for one night but for as many times as I have stayed at your cabins always have enjoyed myself. Will always come back.

41 of 96 Guest Review

Guest Rating: 7.7
Karthik C.Houston, TX
Stayed on 10/09/2020
Ratings:
Booking: 9
Staff: 6
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Cozy cabin close enough to all necessities yet isolated. Located in a small hilltop with a few other similar cabins.
Appliances and furniture are a bit dated but functional.
Lacks dishwasher, washer/dryer but has an awesome hot tub.

42 of 96 Guest Review

Guest Rating: 8.5
Mary C.Bailey, NC
Stayed on 08/30/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Small cabin was perfect for me and my husband. There are other cabins literally right beside you. Bed slept great and there was tv. Internet is basically just a jet pack box from Verizon it's not that great. Taking bath and showers was terrible because the water smells like sewage so we also didn't drink it. Hot tub was awesome. & they had everything we needed for cooking and eating in the cabin. Cabin location was PERFECT. 8 mins from pigeon forge but still in the mountains so you weren't right in the city.

43 of 96 Guest Review

Guest Rating: 9.7
Mateasha D.Nashville, TN
Stayed on 08/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The housekeeping could and should take more time in his or her cleaning. It was not bad but it most definitely could have been better lot's of dust. And a few of my Utensils had left food on them and the floor was Slightly Crummy but honestly besides that this it was a beautiful place to stay very peaceful quiet great privacy.

44 of 96 Guest Review

Guest Rating: 10
Derrick T.Greenville, NC
Stayed on 08/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THE STAY WAS GREAT...EVERY THING WAS EXACTLY WHAT WE EXPECTED!!!

45 of 96 Guest Review

Guest Rating: 8.8
Heather M.West Carrollton, OH
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

46 of 96 Guest Review

Guest Rating: 8.4
Jeff M.Gadsden, AL
Stayed on 03/04/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 9
Value: 5
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
My wife and I had wonderful time. Need lighting on deck. Shower could use no-slip mat in it. Highly recommend.. Loved the peace and quiet! Will use cabin usa again.

47 of 96 Guest Review

Guest Rating: 8.8
Doug Z.Celina, OH
Stayed on 02/27/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice little cabin suited our needs just fine only .

48 of 96 Guest Review

Guest Rating: 8.3
Richard D.Lawrenceville, GA
Stayed on 01/17/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
It was a little smaller than I expected but cozy nonetheless.
I really wish there was a privacy wall around the hot tub and a washer/dryer.
It was a nice weekend get away.

49 of 96 Guest Review

Guest Rating: 9.1
Jenisse K.Cincinnati, OH
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Overall the cabin was very nice! It was pretty clean but the toilet could use some TLC as the inside bowl wasnt all that clean and the toilet seat needs to be replaced. It could use a good dusting as I seen spider webs in some corners and door Jams.

Check in was straight forward and easy, however wifi code was not given, we had to call back to get it and that should be included during the check in process!

Check out process was great as it only required a click!!!

Overall cabin was great and was centrally located!

There should be a few ice trays in the freezer and the washer and dryer was no longer there, I was disappointed about that, as I had planned to wash out dirty colthes before we left!

The cabin was very cozy and home away from home feeling, however that mattress could have been softer!

50 of 96 Guest Review

Guest Rating: 8.4
Stephanie F.Burlington, NC
Stayed on 08/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The people that were hired to clean the cabin before our arrival did not clean. But that was the worst of it. Maintenance came before our arrival and got the hot tub ready for us. The only thing I did not like was the fact there were 3 other cabins right on top of us. We were looking for something fully secluded. But it was still beautiful and quiet for the most part. I will definitely be using this place again for another cabin vacation.

51 of 96 Guest Review

Guest Rating: 7.7
Heather D.Clinton, IA
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 7
Value: 9
Comfort: 9
Check Out: 6
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin worked great for our stay. It was a little far from town so wasn't convenient to go back for meals during the day. The hot tub was a nice feature. The grill hadn't been cleaned so we had to do that when we used it. Also the sheets for the pull out couch had lots of stains on them. Looked really gross. The bedroom was nice and clean and was very comfy. The kitchen worked great and the fridge was good size for the space. Wished it had a washer/dryer as there was a space for it. Also the cabinet behind the steps to loft is a total waste. We did have to call to get the wifi password and the lady on the phone was very rude and not very friendly. After finally getting the right password the wifi was iffy and very slow. Also the remotes had dead batteries so we had to go get them when we made a store run so the kids could watch movies. Figured it was easier than waiting for maintenance to come out for batteries. Overall I would stay there again, but would be more prepared.

52 of 96 Guest Review

Guest Rating: 6.7
Alyssa A.York, SC
Stayed on 07/19/2019
Ratings:
Booking: 9
Staff: 5
Cleanliness: 8
Check In: 5
Value: 7
Comfort: 8
Check Out: 10
Amenities: 4
Location: 3
Would Recommend Company: 10
Would Recommend Property: 5

53 of 96 Guest Review

Guest Rating: 10
Jeff D.Dallas, NC
Stayed on 06/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. We will be using cabins USA again. We just wanted to get away for the weekend. It is very peaceful and felt like home.

54 of 96 Guest Review

Guest Rating: 10
Rebekah /.Shawsville, VA
Stayed on 05/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was absolutely wonderful we loved it and we will be staying in a cabin from now on when we come to peigon forge.the only issue was the narrow road leading up to the cabin. We was so impressed that when we got home we went to our local cabin sales and we are building our own for us here in our town.

55 of 96 Guest Review

Guest Rating: 10
David S.Loogootee, IN
Stayed on 05/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

56 of 96 Guest Review

Guest Rating: 8.9
Tracy T.Kenansville, NC
Stayed on 05/01/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8

57 of 96 Guest Review

Guest Rating: 8.1
Jodi A.Aynor, SC
Stayed on 04/14/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
It was good for the $69 rate, Being it a very small cabin, The ladder that goes to the loft is very inconvenient in the walkway and blocks the only cabinet. It is a nice small place perfect for two.

58 of 96 Guest Review

Guest Rating: 9.4
Whitney B.Salvisa, KY
Stayed on 04/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very cute smaller cabin for a family of three. My 6 year old son loved the loft bed. There was a peacock in the area that we loved hearing. The bed was comfy.

59 of 96 Guest Review

Guest Rating: 9.7
Mandy E.Bowman , GA
Stayed on 04/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

60 of 96 Guest Review

Guest Rating: 10
Laura D.Anniston, AL
Stayed on 03/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family loved the cabin, the only complaint we had was the water and the bedroom door wouldn’t close!

61 of 96 Guest Review

Guest Rating: 10
Brittney D.Bessemer, AL
Stayed on 12/22/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was Awesome 😁 we will be back soon !!

62 of 96 Guest Review

Guest Rating: 10
Deena P.Wharton, WV
Stayed on 07/30/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome place !

63 of 96 Guest Review

Guest Rating: 8.5
Dale A.Richmond, KY
Stayed on 06/25/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The stax went well but had a terrible time with wifi and direct TV other than that it was very nice.

64 of 96 Guest Review

Guest Rating: 10
Mark S.Hiwassee, VA
Stayed on 05/18/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 96 Guest Review

Guest Rating: 9.1
Frances R.Oviedo, FL
Stayed on 04/12/2018
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay here, the location was great, the scenery was beautiful. I put zero for staff because I didn’t see any staff members. The lights at the entrance did not work so at night it was hard to see when walking in but overall the experience was excellent.

66 of 96 Guest Review

Guest Rating: 8.8
Holly L.Loveland, OH
Stayed on 03/30/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

67 of 96 Guest Review

Guest Rating: 8.4
Errol G.Northwood, OH
Stayed on 03/27/2018
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 6
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 9
Would Recommend Property: 8

68 of 96 Guest Review

Guest Rating: 8.8
Rose, S.Bainbridge, IN
Stayed on 03/24/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Well we had some issuse's with the cabin it was very cute cabin but we didn't get to use the loft because their had been mice up there & had chewed into the end of the mattress ,mice droppings under cabinets , bathroom sink could not get the stopper out to drain it sliding glass door wouldn't close all the way missed not having a washer & dryer but knew there wasn't but there was room to put a stackable one in the bathroom & no blocking of the hot tub

69 of 96 Guest Review

Guest Rating: 8.7
Jennifer W.East Liberty, OH
Stayed on 03/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We love cabins USA! We enjoyed our stay as always! Only issue we had was how close the other cabins were to our cabin. But that’s our fault for not really looking into it. Other than that we are always satisfied.

70 of 96 Guest Review

Guest Rating: 8.5
Tisha W.Maryville, TN
Stayed on 11/17/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very nice and comfy. The Wi-Fi and regular internet service was not good. The cabin is small and fine for 2 people but no more. The loft is neat except for the ladder being placed in a bad position in the way. Very clean and smelled good. Hot tub and fireplace worked well and were nice. It would be nice to have at least a dryer- there was space.

71 of 96 Guest Review

Guest Rating: 8.0
Dusty K.Cerulean, KY
Stayed on 11/09/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Good quaint cabin small but good for 2. Not very private. Bed needs to be replaced. For 2 people that's not going to be there a lot it's perfect. It was ideal for me and my wife cause we stayed out at attractions through the day.

72 of 96 Guest Review

Guest Rating: 8.5
Dennis H.Murray, KY
Stayed on 10/12/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Cute Little place, no washer and dryer, couch is terribly uncomfortable but bed was extremely comfortable! Very clean, hot tub was the high light and even though other cabins were close it was quiet and nobody bothered us. The location was crazy narrow roads but close to everything! Very small, perfect for 2 people only. Needs hooks in bathroom to hang towels, very small bathroom but effecient. Staff was super friendly and helpful!

73 of 96 Guest Review

Guest Rating: 8.6
Jill B.Deatur, IL
Stayed on 09/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9

74 of 96 Guest Review

Guest Rating: 9.4
Kimberly M.Lorain, OH
Stayed on 08/19/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time and was very pleased with the cabin.
Company Response:
I am so happy to hear that you enjoyed your stay in Secret Recndezvous! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

75 of 96 Guest Review

Guest Rating: 9.7
Dale M.Benton, KY
Stayed on 07/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

76 of 96 Guest Review

Guest Rating: 10
Paula C.Harrison, OH
Stayed on 06/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it here we had a visitor on our first night a beautiful peacock paid us a visit we loved it so much we are planning a visit in August and will be booking again with you it was nice and quiet satellite in front room was not working but we spent most of our time outside enjoying the views this was exactly what we were looking for.

77 of 96 Guest Review

Guest Rating: 9.1
Abby H.Twelve Mile, IN
Stayed on 05/26/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My husband, myself, and our 1 year old stayed at Secret Rendezvous for 3 nights, 4 days. The express check-in and check-out process was SO easy and saved us time. Overall, the cabin was fine. The pictures need updated though. The carpet is now hardwood floor, the blinds on the sliding doors are missing pieces, and there is some wear on the furniture. However, it was clean and we had plenty of extra towels (since there is no w/d). I wouldn't bring more than two adults and one child to this cabin though as there isn't a lot of space. The bathroom and bedroom are tiny with little space to move around - but you get what you pay for! You are extremely close to the cabin below - and this cabin doesn't have any privacy around the hot tub, which I feel is needed. We were in the hot tub and could see right into the living room and kitchen of the cabin below which made us feel awkward. The drive to the cabin was simple and we felt like we had the easiest parking spot. We will definitely stay with CABINS USA again, but will book a larger cabin! I think this cabin is a great choice, just want to make sure you know all the details that aren't shown by looking at it online. :)
Company Response:
Thank you for taking the time to let us know about your recent stay in Secret Rendezvous! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

78 of 96 Guest Review

Guest Rating: 9.8
Phyllis K.Indianapolis, IN
Stayed on 03/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very relaxing and we plan to come back in the near future.
Company Response:
I am so happy to hear you enjoyed your stay in Secret Rendezvous! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

79 of 96 Guest Review

Guest Rating: 9.3
Nadine B.Benton, KENTUCKY
Stayed on 09/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great for what we were looking for. Close to things but in the woods. We loved it much better than a motel.
Company Response:
I am so happy to hear that you enjoyed your stay in Secret Rendezvous! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

80 of 96 Guest Review

Guest Rating: 7.5
Clint P.Lebanon, KY
Stayed on 03/25/2016
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

81 of 96 Guest Review

Guest Rating: 10
Kelly L.Titusville, FL
Stayed on 03/18/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was just what the doctor ordered! The only issue I had was with the carpet tacks poking through at the edge of the kitchen tile - the place was clean, cozy, and a welcome retreat. I will be investigating other properties for my next trip (I'd like a secluded hot tub). Wish I could have stayed longer!

82 of 96 Guest Review

Guest Rating: 9.8
Dathan H.Cleveland, AL
Stayed on 03/13/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful location real close to all the action and... There are peacocks EVERYWHERE haha place is awesome
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

83 of 96 Guest Review

Guest Rating: 10
Eddie B.Galivants Ferry, SC
Stayed on 12/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoyed our visit.
Company Response:
I am so happy to hear that you enjoyed staying in Secret Rendezvous! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

84 of 96 Guest Review

Guest Rating: 10
Mende B.Nashville, TN
Stayed on 10/18/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great little cabin! Super clean! We also observed that the cleaning crew drains and thoroughly cleans the hot tubs after each check out! This place has thought of everything to make our trip as comfortable and worry free as possible! We will be back!!
Company Response:
Thank you so much for all of your kind words! Our housekeepers work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all our guests have to do is walk into their cabin and start relaxing. When you're ready to stay with us again, please let our reservationists know you are a return guest for and additional discount. Thank you again for your review and thank you for choosing Cabins USA!

85 of 96 Guest Review

Guest Rating: 9.6
Chad O.Stokesdale, NC
Stayed on 09/25/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

86 of 96 Guest Review

Guest Rating: 8.7
Ruth P.Dry Ridge, KY
Stayed on 08/21/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

87 of 96 Guest Review

Guest Rating: 9.6
Randal C.Richmond, KY
Stayed on 08/14/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
this was a great weekend getaway for me and my wife. cant wait to come back again
Company Response:
I am so happy to hear that you and your wife enjoyed staying in Secret Rendezvous! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

88 of 96 Guest Review

Guest Rating: 7.6
Brandy E.Odenville, AL
Stayed on 05/29/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 6
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Great location. Nice cabin but time for a new fold out couch mattress. Bathroom floor needs to be addressed.

89 of 96 Guest Review

Guest Rating: 8.0
Jason H.Columbus, OH
Stayed on 04/17/2015
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 3
Amenities: 10
Location: 3
Would Recommend Company: 8
Would Recommend Property: 8

90 of 96 Guest Review

Guest Rating: 9.3
Carrie H.Cleveland, TN
Stayed on 03/25/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

91 of 96 Guest Review

Guest Rating: 8.7
Crystal P.Social Circle, GA
Stayed on 03/19/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
I missed having a washer and dryer. But for the rate the cabin rents for it is overall a pretty good cabin.The cabin is very small but bed was comfy! The staff was really good and when I was having a hard time locating this cabin in the dark they were very helpful.

92 of 96 Guest Review

Guest Rating: 8.7
Jason C.Marianna, FL
Stayed on 11/09/2014
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our stay with Cabins USA was great, my only complaints are that we stayed 7 nights and had to make several trips to the office to exchange our towels etc. I just think it would be easier if someone has a 7 night reservation to make sure there are plenty of towels, wash clothes etc for the time of the reservation. My other complaint and this is just preference is the water treatment system used in the cabin. We stayed in the secret rendezvous cabin so I'm not sure if it is just that cabin or all cabins. Once again that is no big deal but it felt like there was lotion in the water. Other than that the Cabin was awesome. Helpful friendly staff and everything you will need right at your cabin. Much better than a hotel. We will definitely remember Cabins USA in the future and I have already recommend some friends to stay in one of your cabins.
Company Response:
Thank you for your review. We appreciate all your feedback from your stay with us. We apologize if you were inconvenienced in any way; however, every cabin has a specific amount of towels and linens provided that can not be exceeded. Cabins USA strives to insure our guest our satisfied by providing some cabins that feature a washer and dryer and allowing for linens to be exchanged in the office in the event more towels are needed for a longer stay. We appreciate your business and we look forward to seeing you again soon. Do not forget to call us about our return guest discount.

93 of 96 Guest Review

Guest Rating: 9.0
Charles S.Flowery Branch, GA
Stayed on 06/22/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Just saw one thing we didn't like .The sliding glass door at back has a crack between the door and the door frame that something could crawl in , (not closing good at bottom).
will check with you guys for our next stay .
Thanks , Charles
Company Response:
Thank you for your review. We are delighted you had a great stay with us at Secret Rendezvous. We appreciate your feedback on your stay. We will maintenance immediately look in to the sliding glass door. We hope that we hear from you again.

94 of 96 Guest Review

Guest Rating: 10
Edward S.Logan, OH
Stayed on 06/03/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Need a little more privacy for hot tub, could not enjoy bc of being to close to the other cabins. Being looked at every time we got
Company Response:
Thank you for you review Edward. We apologize if you were inconvenienced at all during your stay. Most of our cabins with hot tubs do have a privacy wall or set up to where you can not be seen in the hot tub. Please feel free to call us in the future and allow us to help you find a cabin with a private hot tub. We hope to hear from you again soon.

95 of 96 Guest Review

Guest Rating: 10
Dwight F.Marietta, OK
Stayed on 04/14/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was very difficult to find the cabin the first time.GPS does not work up there and signs are scarce .Other than that it was a very nice experience .thank you and all staff involved.
Company Response:
Thank you for your review. We are glad you had a good experience with us. We do not recommend our guest to use the address to the get to the cabins, because most of our cabins do not come up on any GPS. We provide step by step directions to all of our cabins, and only give the address if it is requested. We do also, explain to our guest that the using the address may not work. We apologize if this inconvenienced you any, and we hope that we will hear from you again soon for your next Smoky Mountain Experience.

96 of 96 Guest Review

Guest Rating: 8.9
Rudd, C.Cottondale, FL
Stayed on 03/24/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We specifically asked if there was use if internet and were told yes. It was not available, requiring us to go to town to take care of some business.
Aside from this inconvenience we enjoyed the cabin.
Company Response:
Thank you for choosing Cabins USA. We are glad that you enjoyed your stay with us at Secret Rendezvous. Currently we do not advertise or offer internet at this cabin. We apologize if you were inconvenienced at all during your stay regarding this. We appreciate your review and we hope to hear from you again soon.

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

Interested in receiving our newsletter? Simply provide your full name and email address in these fields to begin receiving information. By doing so, you can learn about special promotions and events in the Smoky Mountains!

We respect our customer's privacy and feel it is disrespectful to bombard anyone with emails. We treat all information that customers share with us as private and confidential. Cabins USA never shares this information with third party sites.

Arrival Date: Mandatory, select or enter date you will arrive (MM/DD/YYYY)

Nights: Mandatory, select or enter the number of Nights you will be staying with us

Promotional Code: Must enter a valid code

Optional Search Items: (Amenties, Cities, etc)
Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.