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Bearway to Heaven Guest Reviews

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2 Bedroom, 2 Bath, Sleeps 4, Cabin Rental
with 2 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, pool table, mountain view, non smoking, washer/dryer
Overall Rating: 9.4 / 10

1 of 119 Guest Review

Guest Rating: 10
Mason S.Dauphin, PA
Stayed on 05/11/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 119 Guest Review

Guest Rating: 9.5
Maryann G.Toledo, OH
Stayed on 04/29/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The property was great just a couple things I would recommend is the pool table top needs replaced. It's not a table for people who play pool seriously like we do and the second floor room I wish there was a curtain cause you can see from downstairs into the bedroom and privacy is 0 in this room but overall it was a great place just needs a couple tweaks

3 of 119 Guest Review

Guest Rating: 9.5
Aucasia B.Fultondale, AL
Stayed on 04/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I loved everything about our cabin and booking with cabinusa except the view the cabin had. It was really on a street so you could see them from outside but not really when you were inside. The staff was extremely friendly and was willing to help if I called with questions. Again, if a great view of the mountains is something you're looking for, I wouldn't recommend this one.

4 of 119 Guest Review

Guest Rating: 9.6
Christy H.Ball Ground, GA
Stayed on 01/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabins USA was great to work with. They moved us when our original cabin could not be accessed due to road conditions/snow/ice. The new cabin was a larger cabin than we had booked. I do wish the King bed would have been downstairs due to mobility issues, but we made it work.

It was a nice cabin, but all the faucets appeared loose or had not been installed properly. We enjoyed our stay except that the cabin makes weird noises especially in the cold. We thought someone was trying to break in at night but come to find out it was just the wood creaking due to extreme weather conditions (bitterly cold) and then stuff falling on the tin roof as well (snow, ice). Needless to say, we didn't sleep great but all in all it was a good trip. I really do appreciate them moving us automatically once they knew our original cabin was not going to be accessible. I would definitely use CabinsUSA if we rent a cabin again in the future.

5 of 119 Guest Review

Guest Rating: 8.4
Nathan W.Blountsville, AL
Stayed on 12/23/2023
Ratings:
Booking: 8
Staff: 10
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

6 of 119 Guest Review

Guest Rating: 9.0
Roberta D.Pittsburgh, PA
Stayed on 11/30/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We arrived, Cabin was Just like the pics they posted but, of course weathered a bit but that is expected! .
Wish they had some Christmas decorations at least a tree (thin tree would fit great in corner by fireplace) and maybe garland on mantle would make it seem even cozier during the Christmas season

Bed was comfortable and clean.
The cabin was over all as clean as expected floors were a little dusty but, we brought slippers :)

The Kithcen could use a few newer pots and pans (we seen one pan and it was to be non stick but scratched up) did not end up using it. Would recommend a few cookie sheets (we ended up buying disposable ones)
Could use a full set of silverware also ran out of forks (only 5 on site) in the four days we stayed by only making breakfast on site.

The Microwave is cracked on the front and does not help the estetics of the cabin.

Tried to use the dryer because I washed the towels but the dryer heated up but did not dry the towels. The energy that was used for over 2 hours to dry the towels and they were still wet as if they just came out of the washer.
Maybe someone should check the vents or replace the dryer??. The lint cage was not even the one that came with the dryer and did not fit.

Hot tub was great after a long 13 hour day exploring the National park and Gatlinberg!
The oudoor wrap around porch was great to sit and relax at the fireplace!

Overall it was a great trip! I would stay here again.

7 of 119 Guest Review

Guest Rating: 10
Kimberly J.New Market, TN
Stayed on 11/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was great and close to everything we wanted to do. The only thing I didn't like was coming in the dark, there was no marker at the road. The sign on the cabin was hard to see, otherwise our stay was great.

8 of 119 Guest Review

Guest Rating: 9.7
Paula N.Springfield, OH
Stayed on 10/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Stayed October 22 to the 26, 2023

The cabin is very nice with 2 bedrooms and 2 bathrooms, a large hot tub on the deck and game room with pool table and 2 video games (very loud when you play them) on the 2nd floor with a balcony off the game room with chairs. It is beautifully decorated inside and has a table, chairs and rocking chairs on the deck. There is a gas fireplace that can be used in the living room and also outside on the deck. It is located a short distance, 8 mins, from the main road in Pigeon Forge. The cabin advertises a mountain view which you can see one mountain through some trees and sits at the point between two roads which have a good amount of traffic. If you do a Google maps street view search (Bluff Mountain Rd and Black Bear Lane in Pigeon Forge Tennessee) to see exactly where the cabin is. A new cabin has been built next to this cabin on one side and on the other side is someone's personal residence. I would not consider it a privately located cabin.

There is a coffee pot, toaster, blender, pots and pans, dishes, cups and kitchen utensils in the kitchen and a washer and dryer in the closet in the kitchen. They supply some dish soap, dishwasher tabs and some tide for 1 load in the washing machine. There is a trash box on the deck but it needs a lock to keep the critters out.

There were some minor things during the stay that need to be fixed. Fan in upstairs bedroom works great on low but was to noisy to run on medium or high. Upstairs bathroom sink ran the whole stay. Some light bulbs were burnt out while others were strobing. Microwave has 2 cracks on the plastic facing but is functional.

Suggestions for others that book this cabin.
1. Bring your own toilet paper, they supply toilet paper but it's John Wayne toilet paper, rough and tough and won't take sh!t off anyone, in other words it's really thin single ply.
2. The company wants you to leave the dishes in the dishwasher when you check out per the check out email I received. I left 2½ hours before checkout so I had washed the dishes and put them before leaving. So leave the dishes for them.

9 of 119 Guest Review

Guest Rating: 8.1
Thomas K.Clover, SC
Stayed on 09/22/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 8
Check Out: 8
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Very comfortable, located with easy access to pigeon forge and great Smokey mountains

10 of 119 Guest Review

Guest Rating: 7.5
Dale D.Kissimmee, FL
Stayed on 09/15/2023
Ratings:
Booking: 8
Staff: 5
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 7
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
We had a great time. Unfortunately the cabin is in need or some fixes and upgrades. The closet doors need to replaced, they are not easy to open and close. The dishwasher doesn't dry the dishes very well, the washer and dryer need to be updated. The lint trap in the dryer is broken. The television in the living room has an amazon fire stick remote but no fire stick attached to the back of the television. The biggest disappointment is the trash holder outside has no lock mechanism on it. One night an animal lifted the door and took trash bags out of the holder and there was a mess all over the patio. When I sent an email to the office asking for assistance with emptying the trash cans, I got no response. I did the best I could with the trash . I loved the cabin and especially the pool table and the jacuzzi.

11 of 119 Guest Review

Guest Rating: 9.9
Rodney D.Waterford, MI
Stayed on 08/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome place

12 of 119 Guest Review

Guest Rating: 10
Cheryl G.Williamston, SC
Stayed on 07/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

13 of 119 Guest Review

Guest Rating: 10
Tim R.Mckee, KY
Stayed on 07/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay . We will definitely be back !

14 of 119 Guest Review

Guest Rating: 8.9
Emanuel C.Matawan, NJ
Stayed on 07/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is what you see in the pictures. It could have been a bit cleaner,specifically the bathroom. A coffee maker that uses pods would be nice. The location had more traffic than I would have liked. Overall a great cabin.

15 of 119 Guest Review

Guest Rating: 10
Adriana F.Big Stone Gap, VA
Stayed on 07/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had the absolute best time! The cabin was beautiful and within driving distance to everything! It was clean ! We will deffinitely be back & soon !!

16 of 119 Guest Review

Guest Rating: 9.2
Carrie R.Winchester, KY
Stayed on 07/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hot tub did not smell good no chalk for pool sticks grill out side would not cook on nasty

17 of 119 Guest Review

Guest Rating: 9.2
John W.Jellico, TN
Stayed on 06/27/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
It was a very nice cabin and although it is located on a roadside there was very little traffic to disturb the peace and quiet that we were looking for. Had the opportunity to meet the owners father who was there to make sure that everything was turned on and ready. He seemed to be a very nice person. Everything was great and we so much love the cabin life, sure beats the motel scene. I would recommend it to anyone looking for a nice place to stay in the mountains. The floor plan was great and we collected ideas for maybe building our own cabin someday. We immensely enjoyed our stay. Thank you!

18 of 119 Guest Review

Guest Rating: 9.5
Ashley S.New Iberia, LA
Stayed on 05/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My only advice would be to cut the trees in the front to allow the Mountain View.

19 of 119 Guest Review

Guest Rating: 9.8
Terry M.Richmond, IN
Stayed on 05/14/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was what we expected. The only things that could use some attention would be the trees needed trimmed. The upstairs deck had limbs hanging over on the deck and lower deck the limbs blocked the Mountain View. The only other thing would be a lock on the trash can. Not fun having to clean up 6 bags of trash before we checked out. Other than that nice cabin good location. Would book with Cabins USA again.

20 of 119 Guest Review

Guest Rating: 9.2
Sandra R.Jacksonville, AL
Stayed on 05/11/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was fine and it was nice to stay at.
The only problem I had was I found a bug on the counter in the kitchen it was dead of course I didn't touch it i just left it there. I wouldn't mind staying at the place again.

21 of 119 Guest Review

Guest Rating: 9.2
Noman C.Glasgow, VA
Stayed on 12/01/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall the cabin was great. Had 2 pillows that were dirty but the staff brought new ones right away. Everything else was perfect!

22 of 119 Guest Review

Guest Rating: 7.5
Ray J.Inman, SC
Stayed on 10/18/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 6
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 4
Would Recommend Company: 9
Would Recommend Property: 7

23 of 119 Guest Review

Guest Rating: 9.8
Ashley A.Glennville, GA
Stayed on 10/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved this cabin! The cabin was very cozy and the beds were so comfortable! The only downfalls were the floors were very dirty and you could only watch 5 local channels on the tv in the living room. The bedroom tv's were the same way except you could watch on demand. I would definitely stay at this cabin again and have always used Cabins USA when we visit the Pigeon Forge & Gatlinburg area.

24 of 119 Guest Review

Guest Rating: 10
Jodie S.Chauvin, LA
Stayed on 10/03/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay very much. We were impressed on everything. We recommend this cabin it was very comfortable and convenient.

25 of 119 Guest Review

Guest Rating: 10
Alexis J.Simpsonville, SC
Stayed on 09/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin, and a great location. From check in to check out everything was flawless for us. Plenty of privacy while still being so close to everything in pigeon forge was a major bonus. We will definitely be booking this cabin again in the future.

26 of 119 Guest Review

Guest Rating: 10
Joy T.Danbury, NC
Stayed on 08/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Although we have been to the Pigeon Forge area many times, this was our first time staying in a cabin and we absolutely loved it. Cabins USA made it so easy to book and this cabin was everything we expected by the photos. Very clean with all the necessities for a wonderful birthday getaway for my husband. We both enjoyed our stay here at Bearway to Heaven and will definitely be coming back.

27 of 119 Guest Review

Guest Rating: 9.9
Tracy E.Apollo, PA
Stayed on 06/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

28 of 119 Guest Review

Guest Rating: 10
Roman R.Orange, TX
Stayed on 06/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a wonderful experience staying at this cabin! It was extremely clean and so comfortable! We felt like home! We would for sure book this exact cabin again! The company was very friendly and efficient! Thank you!

29 of 119 Guest Review

Guest Rating: 9.9
David B.Nicholasville, KY
Stayed on 05/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

30 of 119 Guest Review

Guest Rating: 10
Melissa H.Bristol, VA
Stayed on 05/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

31 of 119 Guest Review

Guest Rating: 9.5
Hattie I.Ellerbe, NC
Stayed on 05/23/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

32 of 119 Guest Review

Guest Rating: 9.3
Joanna R.Wilmington, NC
Stayed on 12/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place, very cozy & quiet!

33 of 119 Guest Review

Guest Rating: 9.7
Darrell Y.Harrodsburg, KY
Stayed on 11/14/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
All was great. It was my second stay here in two months. Enjoyed it

34 of 119 Guest Review

Guest Rating: 9.2
Eileen W.Culver, IN
Stayed on 09/24/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Need to have a more comfortable seating on the porch, need to replace the toaster as it only toast one side then have to flip it, the oven works but takes forever to bake something, but overall it was a nice vacation and we will be back

35 of 119 Guest Review

Guest Rating: 8.8
Gloria R.Whittier, NC
Stayed on 09/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Better secure doors.

36 of 119 Guest Review

Guest Rating: 9.9
Wendy V.Tarrs, PA
Stayed on 08/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin in a very good location. Really enjoyed the peace and quiet there. Can't go wrong with Cabins USA.

37 of 119 Guest Review

Guest Rating: 10
Angie H.Bloomington, IN
Stayed on 06/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The grill was terrible it was like in from a state park and couldn't even been used! Every else was wonderful the hot tub was clean and new cabin was very clean and beautiful

38 of 119 Guest Review

Guest Rating: 8.6
Christopher H.Frederick, MD
Stayed on 06/20/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

39 of 119 Guest Review

Guest Rating: 10
Donna P.Brentwood, TN
Stayed on 06/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would recommend Cabin USA to everyone!!!!!

40 of 119 Guest Review

Guest Rating: 10
Marvin K.Covington, KY
Stayed on 05/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

41 of 119 Guest Review

Guest Rating: 9.6
Robert L.Knoxville, TN
Stayed on 05/18/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was amazing an my wedding was amazing im looking forward coming next year.
Thank you from bottom of our hearts thank you for everything mr an . Mrs long

42 of 119 Guest Review

Guest Rating: 10
Channon G.Greenville, SC
Stayed on 05/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

43 of 119 Guest Review

Guest Rating: 10
Kim W.Watertown, NY
Stayed on 05/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about this cabin and your services. I plan on scheduling another vacation in near future and would love to have a cabin from your company again. We did try to extend our stay but the cabin was already booked. Thank you for everything.

44 of 119 Guest Review

Guest Rating: 9.2
Emily T.Wilmington, NC
Stayed on 03/28/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice and clean. The hot tub did not stay hot so we could not use it. Overall we had a great time in this cozy cabin.

45 of 119 Guest Review

Guest Rating: 9.8
Victoria B.Byron Center, MI
Stayed on 12/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our stay over New Years. The cabin is very nice and clean. The Galaga video game didn't work but we knew that from prior reviews. The kitchen amenities could use some updating. Some dishes are chipped and very minimal flatware is provided. If a new flatware set was purchased it would help. Everything else was great and we would certainly consider staying here again.

46 of 119 Guest Review

Guest Rating: 9.7
Taneesha D.Hampton, VA
Stayed on 11/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I fell in love with this cabin so cozy and relaxing and to my surprise the beds was very comfortable...will definitely book this one again...only negative thing is they need to update the refrigerator/dishwasher machine...we are already planning our next visit for Thanksgiving 2021

47 of 119 Guest Review

Guest Rating: 10
Bruce Y.Lake Wales, FL
Stayed on 11/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing. We enjoyed our stay. It was clean and everything we expected it to be.

48 of 119 Guest Review

Guest Rating: 9.9
Ashanta S.Concord, NC
Stayed on 11/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin..It truly exceeded my expectations!!

49 of 119 Guest Review

Guest Rating: 9.9
Sandra P.Lenoir, NC
Stayed on 11/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the indoor/outdoor gas fireplace!!
The beds were very comfortable with plenty of pillows.
The only things that were annoying were the down stairs bathroom sink was clogged and the ice maker only made a few ice cubes a day and one of the video games did not work at all.
We will definitely stay here again though.

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Guest Rating: 9.8
Shekiela B.Scooba, MS
Stayed on 10/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This will be very detailed. We stay for four days departing on Sunday. The cabin is in a neighborhood, but you still feel secluded. We didn't even see neighbors leave or come to their own. Traffic was heavy, I assume due to October fest. The parking is wrap around and enough space to park, but kind of steep. Three cars and maybe to trucks at a time can fit in the driveway. Entering the cabin the fire place heat both the inside and the outside of the cabin. Travel size basic essential or given in the cabin. If you have never traveled to the cabins you will need the basics such has cleaning supplies, tissue, paper towels,trash bags. The down stairs bathroom has a shower and tub component. It was fairly clean down stairs. The down stairs bedroom was also comfortable and clean. There is some damages to the down stairs bathroom walls but it was no biggie. The refrigerator needs to be changed. The freezer portion has rotten out along with some parts of the bottom. This was disgusting. The hot tub is in a awkward area as well. It's sits in the corner and ongoing traffic can see you. The hot tub was great and clean it only goes to about 100 degrees max before starting to go down. The light and tv in the living room works great and the couches were very comfortable. Be careful on the stairs going to the second level the rocks at the bottom will hurt your feet. On the second level it was clean and stock with the basics. The pool table is a little dated and needs a good cleaning. The Pac-Man game station is the only working on. The bigger game system does not work. The bed was comfortable but the tv does not work upstairs. I calle search day for a worker to come but the order was not complete. We didn't sleep up stairs so I can't review the overnight comfort of the bed due to not having a tv. The upstairs does not have a shower but a sit in tub. The water pressure does not get that hot upstairs. The hot has jets so this made the experience better. The upstairs scene is to die for. You have to fight with the tall trees to get a better view. The cabin does have. A great Mountain View but the trees are so tall you can not see it. Staff was gray in checking in with us during our stay. I would definitely book again for this cabin I also have pictures of the cabin in person if someone would like to see them. Barrettshekiela@gmail.com

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Guest Rating: 9.3
Antjuan W.Cincinnati, OH
Stayed on 08/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was a great. Would have been excellent if the did trim the trees for the view. The Jacuzzi was dirty bit soon as i called they can within a couple hours that's was fast to fix what was needed.

52 of 119 Guest Review

Guest Rating: 9.5
Tabitha B.Lewisburg, KY
Stayed on 08/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 9

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Guest Rating: 9.5
Tiffaney B.Cincinnati, OH
Stayed on 08/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything my family was looking forward too. We enjoyed the convenience of the property to the attractions in pigeon forge and Gatlinburg. The cabin was very nice and clean...little dust bunnies under the bed and the freezer did not produce Ice as it should, but other than that I will definitely stay in this cabin again. Love Cabins USA and the staff that is extremely helpful.....

54 of 119 Guest Review

Guest Rating: 8.5
Mike D.Westlake, OH
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Overall a well kept property with nice furnishings and facilities. Hot tub, gas fireplace, pool table we're well used. This was our first time ever in a cabin, so perhaps a couple of things to know before you come. Bring charcoal, the grill is not a propane model. Ask in advance about the TVs. We had a hard time figuring out how to work them and the one upstairs was stuck on one channel. Bring extra garbage bags and dishwashing liquid.

The location is ideal for Pidgeon Forge. (About a 10 minute drive).

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Guest Rating: 9.7
Angela L.Westland, MI
Stayed on 06/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed the cabin nice and comfy it wasn't that high in the mountains but heels were high not good phone reception in the area

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Guest Rating: 9.8
Nikita K.Memphis, TN
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an overall, wonderful experience.

I had not expected all the attention to detail. There was nothing left for want in this experience.

The cabin was beautiful and clean and literally we didn't have to leave for anything. I recommended it to family while I was still there and plan to return soon with the children so that they can experience being out in the mountains in such a peaceful environment without losing any modern amenities.

I loved this trip.

See you again soon!

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Guest Rating: 10
Jeremiah L.Burnsville, NC
Stayed on 02/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed at Bearway to heaven.
The cabin was very nice and had everything you needed home away from home.
Will book again and recommend to others.
Cabins USA is the best to rent from by far.

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Guest Rating: 8.6
Kim N.Sutherland, VA
Stayed on 09/26/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
PROS - I liked how close we were to Parkway yet still far enough away for privacy. Cabin was clean and had plenty of room.

CONS - The couch and chair in living room really need to be replaced. They are not comfortable at all! We watched TV from bedrooms because they were more comfortable then furniture in living room. The steps to the loft are a little sketchy. Trees need to be cut down so you can have a better view of the mountains.
Also, as we were leaving around 8:45am the lawn guy pulls up to cut the grass. Luckily we were leaving early but I feel that this needs to be scheduled after the 11:00 checkout time in case we wanted to sleep in. He also pulled in front our our car instead of going to other road to get behind us to make it easier to pull out especially since he saw we were at the car packing up.

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Guest Rating: 9.6
Brenda S.Kokomo, IN
Stayed on 08/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We stayed in Bearway to Heaven and were very pleased with the cabin it was clean, and very comfortable. I think a overhead fan would be nice in the downstairs bedroom. The only thing we found not working was the fan upstairs in the game area. The spa was very nice and was ready for us when we got there. A maintence man stopped by to pick up a piece of equipment that was left there and we told him about the nonecworking fan he looked at it but we both agreed that it was probably from the blade hitting the metal. He was very nice . We enjoyed the cabin. I also think they should trim a few limbs so you can enjoy the view better from the rocking chairs. We loved the outdoor fireplace !

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Guest Rating: 9.1
Derrick D.Birmingham, AL
Stayed on 07/04/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great cabin the location was very quiet. Very spacesh and clean. Great price for the size.
Negatives: the bathtub leaks downstairs thru the ceiling. The plugs on the outside of the cabin doesn't work. The pool table was was stanged.

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Guest Rating: 9.0
Nicole H.Toano, VA
Stayed on 06/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The booking process and any staff we spoke to were quick, nice and efficient. I wasn't as impressed with the cleaning at this cabin as my last stay. The space was perfect for us, the hot tub was great, everything worked fine. The pictures showed more of a view but there are overgrown trees blocking most of that. Quiet area. Beds might need to be replaced in the near future, they weren't bad or crazy uncomfortable but you could tell they were ready to be replaced soon.

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Guest Rating: 8.4
Carley M.Bolingbrook, IL
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
In terms of entertainment, the cabin had plenty to offer. We were scrambling to find basic necessities such as salt, pepper, sugar, and coffee filters. All of these we could have brought from home but just figured they would supply it. In the downstairs bedroom, our friends found what appeared to be bed bugs on the bed frame. They thoroughly checked the mattress and there was nothing so they moved the mattress out to the main living space. I would proceed with caution if staying in that room.

Other than that, we enjoyed our stay and would definitely consider booking with the company maybe in a different cabin.

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Guest Rating: 9.9
Nick C.Tiverton, RI
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect place for a log cabin couple who likes, open concept, huge deck space, and plenty of parking. Close to everything, easy to find, and great beds to keep you well rested.

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Guest Rating: 9.7
Thomas I.Seymour, IN
Stayed on 05/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
nice cabin except the trees need to be trimmed so you can see the view of the mountains

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Guest Rating: 9.9
Elizabeth A.Tampa, FL
Stayed on 03/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome. Kids loved the game room loft upstairs. We didn’t want to leave. Only thing we noticed was there were no extra garbage bags (just had to dump garbage in the outside can and reuse the same bag - not a huge deal) and there was no dish soap- plenty of dishwasher soap but sometime just needed to wash a glass. Overall I’d would definitely recommend this cabin and we would stay here again.

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Guest Rating: 9.5
Vanessa B.Hattiesburg, MS
Stayed on 03/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

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Guest Rating: 9.5
Remington/alexis P.New Liberty, KY
Stayed on 12/12/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Had a great time on this stay! Brought the little siblings to hang out in Gatlinburg for a few nights and they loved it! It was great having the 3 different things to play and the hot tub was phenomenal. The only thing is I wish it had a pull out bed in the couch to make room for more guests because it was definitely spacious also having a check in through your phone would be a great step as well like just having to text or call a number to get the key code would be amazing

68 of 119 Guest Review

Guest Rating: 9.7
Jeff P.Moundville, AL
Stayed on 11/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 8.9
Michael P.Lincolnton, NC
Stayed on 11/09/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family thoroughly enjoyed our stay at Bearway to Heaven. My father in law and I spent most of our time sitting outside by the fireplace. The only issues we had were very minor cosmetic or amenity issues. The grate over the microwave door was loose, and would fall off any time the microwave door was opened and shut. Also, one of the rocking chairs had some loose nails, causing the seat to be unsafe to sit in. Again, minor cosmetics, but overall we LOVED the property and will definitely be booking with Cabins USA in the future. Thank you so much for such a relaxing weekend get-a-way.

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Guest Rating: 9.4
Kimberly M.Bell Buckle, TN
Stayed on 10/19/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This property is great!!!! The only suggestion would be new pillows on bed and new comforters. They were very worn down. Also new throw pillows for couch.

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Guest Rating: 8.2
Ricky W.Middletown, OH
Stayed on 10/14/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 7
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Road 30 foot from back of cabin and another 30 foot from front of cabin. Furniture and pool table stained. Price was good. Service was good when TV wasn't working.

72 of 119 Guest Review

Guest Rating: 8.0
Robert R.Omaha, NE
Stayed on 08/08/2018
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 8
Check Out: 7
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

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Guest Rating: 10
Joseph F.Bethalto, IL
Stayed on 08/05/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome!
To be honest, I was a little worried about the location at first, as I usually prefer to be a little more secluded. But the neighboring cabin and close resident are hardly noticeable at all. It felt very private. The only thing I would change is the local resident to the south has a street light in his yard that is noticable in the evenings, but hardly a disturbance at all.
The only other thing I could complain about was having to email the office to get the wireless password, which I eventually found written on the inside of the handset of the landline phone. It should be posted in a more obvious location.
But overall, I would return to this cabin in a heartbeat. It felt very luxurious for my taste and very affordable compared to other cabins of the same caliber.

74 of 119 Guest Review

Guest Rating: 8.2
Wende W.Muncie, IN
Stayed on 06/26/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
internet needs work, we had no connection but we weren’t in the cabin a lot but all in all it was a nice cabin.

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Guest Rating: 9.9
April C.Oxford, FL
Stayed on 06/10/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! Just need to check GFci in the circuit breaker the one feeding the tv and internet in guest room! Internet kept going out and needed to reset to get internet back on! Everything else great! Thanks

76 of 119 Guest Review

Guest Rating: 8.7
Trevor S.Bethalto, IL
Stayed on 06/06/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 8
Value: 9
Comfort: 9
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family had a great time in our cabin. We will certainly be using Cabins USA again.

77 of 119 Guest Review

Guest Rating: 10
Ginger P.Dauphin, PA
Stayed on 05/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

78 of 119 Guest Review

Guest Rating: 8.8
Tamara Z.Monon, IN
Stayed on 03/25/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

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Guest Rating: 8.6
Wanetta R.Leesville, LA
Stayed on 01/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 4
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We absolutely loved the cabin. Our 5 yr old grandson had a blast playing the vintage arcade games; and he was so fascinated with the see-through fireplace from living room to porch. The beds, however, were not comfortable at all. Other than that, we had a wonderful stay.

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Guest Rating: 9.1
Kim E.Harriman, TN
Stayed on 12/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved "Bearway to Heaven"! My boys stayed upstairs with their Papaw and played pool the entire time. They didn't fight or want to play video games, which is amazing! Check-in and check-out were super easy with no problems at all. The hot tub was perfect and the beds were comfy.

There was a slight problem, however. We spotted a few cockroaches in the kitchen and bathrooms. We didn't feel the need to call in and make a big fuss. We just moved all snacks to the fridge and fumigated our car when we got home. I called in to the office when we returned home to let them know that the cabin needed to be treated to get rid of the cockroaches.

Overall a wonderful stay.

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Guest Rating: 9.7
Zina C.Kingston Springs, TN
Stayed on 10/28/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Bear Way to Heaven. Very clean and had everything we needed to make our vacation a great experience. Location was great! Close to Pigeon forge and Gatlinburg attractions, but far enough away for peace and quiet after a long day of fun. The pool table and arcade games were a great addition for our stay there sense we awoke to snow flurries our first morning there, we made good use of them. The hot tub was great,very relaxing. Loved the text check out! I will definitely recommend USA Cabins and Bear Way to Heaven to family and friends.

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Guest Rating: 9.0
Korey W.Olive Branch, MS
Stayed on 09/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Had bedbugs but staff didn't believe me because they didn't find them. You're not going to find them under the bed during the day... you have to actually take the matressss and sheets off.
Glad there was no fight to move cabins though. Over all a good experience. I just happen to be more sensitive than most when it comes to big bites and I hate that the building won't be taken care of before the next guests.

83 of 119 Guest Review

Guest Rating: 9.6
Carol P.Prestonsburg, KY
Stayed on 08/28/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Location and cabin was very nice enjoyed our stay downstairs bed was very uncomfortable, otherwise everything was very nice. Staff was very polite and accommodating. Will stay again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bearway to Heaven! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for letting us know about the condition of the mattress. Your comments have been forwarded to our Owner Liaisons who will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

84 of 119 Guest Review

Guest Rating: 9.7
Paul Y.Elkview, WV
Stayed on 09/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 8.6
Eran D.Nolensville, TN
Stayed on 09/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 7

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Guest Rating: 10
Wendi S.Cynthiana, KY
Stayed on 07/14/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.5
Johnelle M.Greenville, NC
Stayed on 04/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was located in a convenient location to Pigeon Forge, Dollywood and Downtown Gatlinburg. My family of 4 thoroughly enjoyed our stay here. Amenities were great, location was quiet and the convenience to things to do was impressive. My only complaint is the pillows in the upstairs bedroom were not up to par. I would definitely recommend this cabin.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the condition of the pillows. Your comments have been forwarded to our housekeeping department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again!

88 of 119 Guest Review

Guest Rating: 9.7
Timothy M.Perry, FL
Stayed on 04/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.8
Christy L.Jeffersonville, KY
Stayed on 04/06/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay at Bearway to Heaven...the only suggestions I would have is more towels and some better pans...the ones there are scratched really bad. We had to go out and buy some so we just left them there for the next visitors.😀 The kids and the adults loved the game room...the mrs. Pac man game was a hit. We plan on coming back at Christmas and we will be using USA Cabins again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best possible stay while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

90 of 119 Guest Review

Guest Rating: 8.5
Sarah L.Brownstown, MI
Stayed on 04/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
My family had a great vacation! Good location not too far in the hills.
Company Response:
I am so happy to hear that you enjoyed your stay in Bearway to Heaven! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

91 of 119 Guest Review

Guest Rating: 8.7
Kelly E.Grand Bay, AL
Stayed on 02/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 3
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I loved the cabin and the location is quick to downtown! However, the beds are so horrible we left a night early. We couldn't make it sleeping there more night. There was no pot holders, needs more towels left for guest and needs to be sprayed for bugs. Also, there's no way to work the tv in the living room. Had to change the channel by standing in the downstairs bedroom which is really inconvenient when others are asleep.

92 of 119 Guest Review

Guest Rating: 9.5
Billie C.New Market, TN
Stayed on 02/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

93 of 119 Guest Review

Guest Rating: 8.8
Melanie W.Sarasota, FL
Stayed on 10/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 4
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I saw a lot of reviews where people complained about the commute to the cabin. Although, it was 5 minutes from downtown, I enjoyed the beautiful drive and thought it was wonderful. The beds in the cabin is the reason for the low scores. The mattress' are terrible. We stayed upstairs in the King bed at first and I could not do it another night. We ended up sleeping downstairs in the queen bed, but the queen mattress was not all the great, but way better than the king. If anyone has toddlers I don't recommend visiting the cabin without a baby gate. The stairs were a nightmare and a daily child barricade battle. The check in was great, although there was nothing provided to me about check out. I called the company on the way home to see if there was anything I had to do and was told I needed to text a number, which was provided to me during check in. I did check in via email and not in the office, so I was not given anything or instructions. I would of hoped that information would have been left in the cabin upon my arrival.

94 of 119 Guest Review

Guest Rating: 9.2
Grace S.Wilmington, NC
Stayed on 10/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was just what we were looking for. Easily accessible to town, about 10minutes, and easy roads to navigate. We had a lovely mountain view. a few things to mention are: there are 2 roads that pass the cabin, so you do hear some road noise. The cabin has no wi fi, I thought maybe it was just a weak signal, but possibly it isn't advertised as having Wi-Fi. it was mentioned by another guest in April about not having potholders, there still aren't any, as well as not enough forks, only 4.....simple things to fix. it is true also that the mattress upstairs needs replacing. We loved the 2-way fireplace and the coziness of the cabin. have stayed with Cabins usa 2times now, and would definitely book again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bearway to Heaven! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies I apologize for the lack of pot holders and forks. Your comments have been forwarded to our housekeeping department to be addressed. Thank you again for your review and thank you for continuing to choose Cabins USA!

95 of 119 Guest Review

Guest Rating: 6.5
Tracy C.Grovertown, IN
Stayed on 10/18/2016
Ratings:
Booking: 7
Staff: 6
Cleanliness: 6
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 6
Location: 6
Would Recommend Company: 7
Would Recommend Property: 6

96 of 119 Guest Review

Guest Rating: 9.4
Amanda H.Munford, TN
Stayed on 10/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful: only the upstairs bed was a little wore out and not enough towels for 6 people.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bearway to Heaven! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Your comments about the bed have been forwarded to our Owner Liaisons and they will be bringing that to the owner's attention. When you are ready to stay with us again, please mention you are return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

97 of 119 Guest Review

Guest Rating: 7.5
Stacey W.New Philadelphia, OH
Stayed on 08/31/2016
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Need better lighting outside to find at night. upstairs bed needs replaced its bad. the stand up arcade game didn't work. the hot tub wouldn't get hot . there is no wifi in or around the cabin. bottom bedroom is very small.

98 of 119 Guest Review

Guest Rating: 9.4
Teresa W.Chillicothe, OH
Stayed on 08/25/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

99 of 119 Guest Review

Guest Rating: 10
Terry B.Cincinnati, OH
Stayed on 08/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just make sure to check water well has enough water before guess arriva at lest. enough to last for the entire stay other then that every thing was perfect. me and my sister like the fact you care of the problem right away. Thanks you and the staff and special thanks to Eric

100 of 119 Guest Review

Guest Rating: 10
Michelle R.Memphis, TN
Stayed on 07/28/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful property! It is very relaxing and semi-private which was fine with us. We met some of the neighbors and got some history of the area that took us on an adventure. As always it was easy to book all the way through check out. Love Cabins USA! The experience with the company alone makes you want to come back. We will definitely be back soon.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

101 of 119 Guest Review

Guest Rating: 9.6
Karla D.Laurel, MS
Stayed on 06/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. We liked the fact that it wasn't high in the mountains. It was easy to get in and out
Company Response:
I am so happy to hear that you enjoyed your stay in Bearway to Heaven! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

102 of 119 Guest Review

Guest Rating: 7.2
Tony M.Rochester Hills, MI
Stayed on 04/02/2016
Ratings:
Booking: 4
Staff: 6
Cleanliness: 10
Check In: 8
Value: 6
Comfort: 8
Check Out: 8
Amenities: 8
Location: 6
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Cabin has was the cleanest I have ever stayed in and we travel a lot. The location was a bit off the beaten path and a drive into town, but if you are going to the Smokey Mountains, nice alternate route from the cabin (vs. sitting in traffic through Gatlinburg). For the most part well stocked, although I didn't notice there were no hot pad holders until I need them --oops. Great views from the cabin and indoor/outdoor fireplace is a nice feature!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the lack of pot holders in the cabin. Housekeeping has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

103 of 119 Guest Review

Guest Rating: 8.3
Jason W.Anderson, SC
Stayed on 03/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 5
Would Recommend Property: 9
Guest Comments:
The cabin was very clean and that's a plus for me. I did not enjoy the fact that there is only 1 shower and you have to go downstairs to use the shower. The other issue is the master bedroom is a loft and offers no privacy along with no shower. Also the game room is located in the loft so our boys were constantly upstairs in our area and if we wanted to turn in early that was a bummer for them. Last but important- there was no wifi and most everyone these days depend on wifi. My husband owns his own business and he wasn't able to access anything while we were away.

104 of 119 Guest Review

Guest Rating: 9.7
Andrea V.Milwaukee, WI
Stayed on 03/28/2016
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family of 4 had such a nice vacation at Bear way to Heaven cabin. It was close to all the tourist attractions, yet far enough away to enjoy the mountin scene in peace. The staff were very friendly and helpful! I highly recommend Cabins USA!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to having you as our guest again!

105 of 119 Guest Review

Guest Rating: 9.5
Robin J.Mckenney, VA
Stayed on 03/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The house was awesome. Had and issue with the Air Conditioning and that was handled promptly. However, both of the beds need new mattresses. Dealing with the office staff was great. I will be using Cabins USA again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

106 of 119 Guest Review

Guest Rating: 10
Ashley R.Loudon, TN
Stayed on 01/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

107 of 119 Guest Review

Guest Rating: 8.3
Brenda C.Fayetteville, TN
Stayed on 12/31/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 6
Comfort: 5
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
It is a nice cabin. Had lots of fun. I have two complains ...the stair way is steep and need better pillows. Our queen size felt like it was half of a pillow. Only one set of pillows for each bed. Beside that it was nice.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bearway to Heaven. We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while visiting the Smokies. Thank you for letting us know about the pillows at the cabin. Your comments have been forwarded to our housekeeping department so that issue can be resolved. Thank you again for your review and thank you for choosing Cabins USA!

108 of 119 Guest Review

Guest Rating: 9.5
Julia A.London, KY
Stayed on 11/28/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay at Bearway to Heaven. The cabin itself was very clean. The hottub, on the other hand, is in need of a cleaning. It was fine until we turned on the jets. Also it would be good to know that the upstairs bedroom is not a closed off room but more like a loft. Still a very nice cabin. We loved the view and some of our favorite times were sitting on the porch enjoying the 2-way fireplace. It was perfect for the rainy days we spent there.
Company Response:
Thank you for all of your kind words and I am happy to hear that you enjoyed your stay in Bearway to Heaven. I apologize that your hot tub was not clean. I have forwarded your comments on to our housekeeping department to ensure that each of our cabins are be cleaned to not only our standards but also the standards of our guests. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

109 of 119 Guest Review

Guest Rating: 9.4
Cynthia V.Braselton, GA
Stayed on 09/25/2015
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time booking with Cabins USA We had a great time and our cabin was awesome. The kids loved the game room and there was just enough room for our family of 4 to rest and relax. We will definitely stay here again.
Company Response:
I am so happy to hear that you enjoyed your stay in Bearway to Heaven! We here at Cabins USA work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

110 of 119 Guest Review

Guest Rating: 9.0
Hamid N.Lancaster, KY
Stayed on 09/04/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
cabin was overall nice. everything worked there was a few light bulbs blown or missing. the bed upstairs was to soft for someone with bad back and i woke up with pain. the upstairs bathroom didnt have a shower. other than those things the cabin was great. hot tub in good shape, pool table in good shape. parking was great. the location was pretty good not to far from town.

111 of 119 Guest Review

Guest Rating: 8.5
Ellen T.Donaldsonville , LA
Stayed on 08/24/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 7
Check Out: 9
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The staff was super friendly and accommodating. The cabin was clean. The only complaint was the garden tub upstairs drained slow. I would definitely book this cabin again.
Company Response:
Thank you so much for all of your kind words and I am so happy to hear that you enjoyed your stay in Bearway to Heaven! Our housekeepers work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all you have to do is walk into your cabin and start relaxing. Thank you for letting us know about the garden tub. Maintenance has been notified and will be correcting that issue. Thank you again for your review and we look forward to having you as our guest again!

112 of 119 Guest Review

Guest Rating: 9.7
Shanna B.Mableton, GA
Stayed on 07/28/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bearway to Heaven is a great cabin. Modern rustic furnishings. The owner takes very good care of the cabin. Everything was clean and comfortable. The cabin was just like the pictures. The game room amenities added a lot of extra family time to our trip. The kitchen was fully stocked with utensils, pots, pans, etc. I would definitely stay here again. Recommend adding a DVD player to the tv in the family room on the first floor.
Company Response:
I am so happy to hear that you enjoyed your stay in Bearway to Heaven and thank you for all of your kind words! Cabins USA and the owners of our cabins work hard to make sure that each of our guests have the same wonderful stay that you enjoyed while visiting the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

113 of 119 Guest Review

Guest Rating: 10
Margaret B.Charlotte Hall, MD
Stayed on 07/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was amazing. It is perfect for a romantic weekend. Would love to come back in the fall. Great price and location was good.
Company Response:
Thank you for your feedback on your cabin Bearway to Heaven. We are glad that you enjoyed your Smoky Mountain experience with us. We look forward to having you stay with us again in the fall.

114 of 119 Guest Review

Guest Rating: 8.2
Chad H.Kouts, IN
Stayed on 06/05/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 7
Would Recommend Property: 5

115 of 119 Guest Review

Guest Rating: 9.2
Rick S.Old Hickory, TN
Stayed on 05/22/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
One item to consider is putting up some curtains on the big bay window upstairs. Sunlight comes through in the sleeping area very early in the morning.
Everything else was great. The staff at Cabins USA are the Best! A check up call to see how everything is. That is a great touch. Enjoyed our stay, we will be back and use Cabins USA again.
Thank you
Company Response:
Thank you for your kind review! Our guest service agents appreciate being noticed for their hard work. I am so happy to hear that you enjoyed your stay in Bearway to Heaven and we look forward to having you as our guest again!

116 of 119 Guest Review

Guest Rating: 9.9
Requel M.Princeton, WV
Stayed on 04/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay in Bearway to Heaven, it was easy to get to and location was great. Only thing we wish was privacy boards on each end of the porch for more privacy in the hot tub......especially during the daytime. My daughter loved the Mrs. Pac Man game upstairs.....would stay in the cabin again.

117 of 119 Guest Review

Guest Rating: 9.7
Sara M.Chapmanville, WV
Stayed on 03/28/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband, mother in law, niece and I stayed in this cabin for 4 nights. And we absolutely loved it! The location was perfect. Not too far away yet close enough to the parkway. The beds were super comfortable. The hot tub was amazing. The cabin in general was amazing and cozy. However, the cabin details offer WiFi and an upstairs fireplace in the master bedroom. The fireplace didn't work and neither did the WiFi. I called the office and they sent someone from maintenance out the next day. He didn't get the fireplace to work, which wasn't a big deal, but he also didn't get the WiFi to work either. He said he would get ahold of the cabin owner and get back in touch with me, and never did. So needless to say, we had no WiFi the whole time we were there. And the cell service isn't very good. When we chose this cabin, WiFi was one of the things we looked for the most. I don't know if it got fixed after we left.
Overall, we had an amazing time playing pool and sitting by the working fireplaces downstairs. Had the fireplace upstairs and the WiFi worked, this would have been the perfect cabin. This makes our 2nd time staying with CabinsUSA and we will return next year. Thanks for such an amazing stay!

118 of 119 Guest Review

Guest Rating: 9.2
Jerry V.Columbia, TN
Stayed on 01/25/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Verry nice did not want to leave.
Thanks J&B

119 of 119 Guest Review

Guest Rating: 9.5
Aaron A.Ringgold , GA
Stayed on 01/16/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin!

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

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Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

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Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

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This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

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For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

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If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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