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B & D Hideaway Guest Reviews

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Featured Property Photo
2 Bedroom, 2 Bath, Sleeps 6, Cabin Rental
with 2 level cabin, 1 queen bed, 1 full bed, bbq grill, deck, gas fireplace, game room, hot tub, wooded view, non smoking, washer/dryer
Overall Rating: 9.3 / 10

1 of 62 Guest Review

Guest Rating: 9.6
Sabrina S.Shannon, NC
Stayed on 08/01/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We enjoyed our time in the cabin especially the hockey table fun! There was a leak coming from the water heater and there is no access to WIFI. Other than that, it was a great place to stay and not far from Parkway. Pulling in is a little dangerous considering how fast the cars come around the curve so be careful!

2 of 62 Guest Review

Guest Rating: 7.6
Jose C.Riverside, CA
Stayed on 05/30/2024
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 9
Value: 5
Comfort: 7
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6

3 of 62 Guest Review

Guest Rating: 8.8
Beckie R.Rudyard, MI
Stayed on 04/11/2024
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This cabin just need to have a better garbage can that was protected from animals. All the other cabins near it had been behind cages. Thank you.

4 of 62 Guest Review

Guest Rating: 9.9
Doris C.Rowland, NC
Stayed on 09/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin needs a new coffeemaker and dishwasher otherwise everything was good

5 of 62 Guest Review

Guest Rating: 8.9
Jennifer A.Gallipolis, WV
Stayed on 04/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The TV remotes didn't turn on TV's and could not find the power buttons they were mounted on TV. We also had to fill the hot tub ourselves and buy chlorine locally. The hot tub was not full upon arrival and there were bottle caps under the hot tub cover from a previous tenant.

6 of 62 Guest Review

Guest Rating: 10
Joshua J.Lumberton, NC
Stayed on 02/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great easy to locate can't wait to book again

7 of 62 Guest Review

Guest Rating: 9.5
Bradford W.Carnesville, GA
Stayed on 11/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

8 of 62 Guest Review

Guest Rating: 8.0
Alicia S.Angola, IN
Stayed on 11/09/2022
Ratings:
Booking: 8
Staff: 5
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
Very dangerous location due to the curve at the entry. The location could be addressed or marked better. The cabin wasn't the cleanest, but was nice and spacious. Toilet paper! There was only ONE roll in each bathroom, and it was gone by day 3. I do not recall reading that we should supply our own toilet paper. I always try to leave a place better than how I found it, so I hope that I done this. Overall, however, we were pleased. Thank you.

9 of 62 Guest Review

Guest Rating: 9.1
David R.Greenfield, MO
Stayed on 10/09/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Instructions on the code were not clear on the following-
Which code to use.
Check mark needed to be clicked after you enter the code.

10 of 62 Guest Review

Guest Rating: 9.3
Jeffrey P.Worthington, KY
Stayed on 09/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Only issues were no wifi and the proximity of the cabin to the main road. The back side of the cabin sits above but near the road making sleep difficult for me, a light sleeper. Had a hot tub issue but Cabins USA fixed it the following day.

11 of 62 Guest Review

Guest Rating: 10
Kenneth W.Aiken, SC
Stayed on 07/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 62 Guest Review

Guest Rating: 10
Melissa H.Warrenvillie, SC
Stayed on 10/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay and will be back next year thanks so much

13 of 62 Guest Review

Guest Rating: 9.8
Edward D.Nashville, TN
Stayed on 09/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a Great time, thanks again...

14 of 62 Guest Review

Guest Rating: 8.9
Michelle L.Easley, SC
Stayed on 07/08/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

15 of 62 Guest Review

Guest Rating: 9.2
Heather M.Selinsgrove, PA
Stayed on 06/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The staff was wonderful getting back to my emails and they even called to check on us late the first full day, I felt bad I didn't call them back! We kept forgetting! The cabin itself was beautiful! And in a wonderful location close to alot of things we wanted to do! But the hot tub needs drained and cleaned there's like thick gritty sand like stuff in it, which I think is from the hard water. It does need updated utensils and pots and pans and spatulas, they were all so old and just needed replaced. The bed and couches were so comfortable! We were surprised since we both have back issues, we woke up every morning refreshed! Another downfall is there is no wifi and we could not get the TV to work. And pool sticks also need replaced, they were bent when we tried to play.

16 of 62 Guest Review

Guest Rating: 9.5
Rita P.Medina, OH
Stayed on 06/19/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

17 of 62 Guest Review

Guest Rating: 9.5
Jeanne K.Kingsport, TN
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 62 Guest Review

Guest Rating: 8.5
Donald M.Knoxville, TN
Stayed on 03/19/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We have stayed in a few different cabins, B&D is very nice. We did have a couple issues upon arrival ( fireplace, hot tub), but maintenance got everything taken care of. The location is great, not too far from the parkway, quiet enough to enjoy time away from everything. We will stay at this cabin again.

19 of 62 Guest Review

Guest Rating: 9.0
Stephanie C.Ironton, OH
Stayed on 01/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
We arrived late Thursday evening found out the downstairs shower did not work. The shower handle needs replaced. There were also cigarette butts all over the Hot Tub deck and cobwebs in various places. Completely satisfied with Customer Service, however Housekeeping should get it together.

20 of 62 Guest Review

Guest Rating: 9.4
Kaine C.Girard, IL
Stayed on 12/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It would have been better with WiFi. It was very enjoyable without it, but you had a Roku on the tv but nothing to connect it to, kind of odd. Overall an enjoyable stay. Will definitely book again in the future.

21 of 62 Guest Review

Guest Rating: 9.7
Kristine H.Lakeland, FL
Stayed on 12/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

22 of 62 Guest Review

Guest Rating: 8.2
Jennifer B.Mocksville, NC
Stayed on 09/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 4
Location: 4
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very difficult to find.directions said when u get to light at top of hill take sharp left there was no red light stop sign at 3 corners.took is over an hour to find it after getting directions from someone who lived near there.cabin was very nice had no internet connection and we had no phone connections. Dishwasher didn't work nor ice machine.all was good enjoyed the stay.

23 of 62 Guest Review

Guest Rating: 10
Timothy W.Noblesville, IN
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and quiet. Very relaxing place to sleep and have some family .

24 of 62 Guest Review

Guest Rating: 9.1
Samantha L.Livingston, TN
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5

25 of 62 Guest Review

Guest Rating: 9.8
Rebecca T.Mcewen, TN
Stayed on 11/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay in B and D hideaway! It was very nice and very clean. It had everything we were looking for and I loved the location. It was easy to find and accessible to all the great things in the area!

26 of 62 Guest Review

Guest Rating: 9.6
Christopher &.Hermitage, PA
Stayed on 10/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

27 of 62 Guest Review

Guest Rating: 8.5
Cynthia B.Conover, NC
Stayed on 08/17/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The one problem that I found was the directions to get to the cabin. It says on the last part to turn at the street light. That isn’t very clear. You should put that there are several mailboxes on the left side of the road and give the address also. Most people use a gps and that would be helpful. I had to call to get that. There are spots that don’t have a cell phone signal so we had to go a little farther to get a signal. Other than that it was comfortable. The sofa in the living room area could use a new mattress. It is not comfortable and the springs hit you in the back. I couldn’t imagine sleeping on that. The upstairs area is hot. Maybe a small air conditioner up there for guests that need to utilize it.

28 of 62 Guest Review

Guest Rating: 8.6
Sabrina P.Cookeville, TN
Stayed on 07/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7

29 of 62 Guest Review

Guest Rating: 9.8
Craig M.Monticello, AR
Stayed on 06/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was perfect! Staff was great to deal with checking in and out cabin was very clean and comfortable. We had a awesome vacation there and will be back.

30 of 62 Guest Review

Guest Rating: 9.6
Tamika K. South Boston, VA
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

31 of 62 Guest Review

Guest Rating: 10
Vickie M.Bennettsville, SC
Stayed on 01/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I took my boyfriend on a surprise birthday weekend and he was surely surprised!!! The cabin was beautiful!!! It was everything we wanted, hot tub and a pool table . We had a Blast! It was right near everything, and i also made reservations to The Comedy Barn ! That was halarious! We really enjoyed our stay and Thank You Cabin USA for helping us make Beautiful Sweet and Romantic memories! We will be back for sure!!! A perfect score 10!

32 of 62 Guest Review

Guest Rating: 9.3
Elvira A.Venice, FL
Stayed on 12/24/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was great but the parking spot. A little bit dangerous , no big trees nearby.

33 of 62 Guest Review

Guest Rating: 9.8
Michelle R.Kernersville, NC
Stayed on 08/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Went out to the hot tub and saw where it was leaking. Didn't use it. The mirror in the top bathroom where the loft was it needs to be replace. A lot of markings on it. We enjoyed staying there.

34 of 62 Guest Review

Guest Rating: 10
Brian S.Minford, OH
Stayed on 06/24/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved cabin and location very close to everything in Pigeon Forge.

35 of 62 Guest Review

Guest Rating: 8.1
Teresa A.Yorktown, IN
Stayed on 05/26/2018
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 5
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We loved the cabin. Very nice, neat and clean. Only room for one car though. Also would have been nice to have a camp fire area. A lot of fun. Much better than any hotel. This was our first and won’t be our last

36 of 62 Guest Review

Guest Rating: 9.1
Benquan W.Ashburn, VA
Stayed on 04/13/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very clean and comfortable cabin. Only thing is there is no WiFi.

37 of 62 Guest Review

Guest Rating: 8.6
Steven E.Salem, VA
Stayed on 04/01/2018
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was very relaxing and hommie feeling. The distance from Parkway was very convienente to all the stores and attractions. It would have been perfect if there was WI-FI and the Bar B Q grill was not so old, small, and mounted to the side of a downhill slope. I had to purchase a table to grill in order to cook out for six people. Otherwise, my all over rating would have been a perfect 10. I would recommend this Cabin to a small family.

38 of 62 Guest Review

Guest Rating: 10
Melissa S.Derby, IN
Stayed on 03/29/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Would like to give a big thank u to the two guys that saved the cat that was stuck in our tree for several days. If we needed anything u guys was there to help us thank u will had a great time and will be back for sure

39 of 62 Guest Review

Guest Rating: 9.6
Heidi B.Saint Petersburg, FL
Stayed on 12/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My family had a wonderful time in this cabin, and would come and stay again. Roomy and comfortable with everything we needed to spend a fun filled week exploring the surrounding area. We will be back!!

40 of 62 Guest Review

Guest Rating: 9.5
Rafaela R.Valrico, FL
Stayed on 12/14/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing that I noticed that needs to be clean better is the toilets . Other than that everything was perfect. Maybe keep cleaning supplies in the cabin. Thanks!!

41 of 62 Guest Review

Guest Rating: 6.5
Chitara R.Ragland, AL
Stayed on 11/22/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 2
Comfort: 3
Check Out: 10
Amenities: 3
Location: 0
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Over all we had a good stay .. even though I almost got hit going into the drive way .. that is the most dangerous thing out of our whole trip and the tv's were to small for the space .. could have done better ...

42 of 62 Guest Review

Guest Rating: 9.5
Mike/amber S.Waco, TX
Stayed on 11/04/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was simply amazing overall. The secluded hot tub, pool table downstairs and loft, just an overall amazing cabin. Had an amazing time. Will definetly use
Cabins USA again. And cost us 60% less than Dollywood cabins.



**** only things I would work on in cabin is needs WIFI, new mattresses & the yellow ladybugs needed to be addressed.****

43 of 62 Guest Review

Guest Rating: 9.5
Vickie A.Redmond, WA
Stayed on 10/28/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Needed a CD player, hot tub jets needed tune up, everything else was fine.

44 of 62 Guest Review

Guest Rating: 8.5
Christy B.Somerset, KY
Stayed on 10/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 4
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Overall we had a very pleasant experience during our stay. The cabin was very clean and comfortable. I recommend B&D Hideaway for your next pigeon forge get-a-way.

45 of 62 Guest Review

Guest Rating: 9.5
Jessica J.Thibodaux, LA
Stayed on 08/04/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Check in at Cabins USA was very fast. Check out was even better; I just sent a text and we were on our way. The only problem we had was trying to find the cabin. I called the front desk several times trying to get more directions because the directions given were hard to follow. A bad accident was in the area of our cabin so we was delayed an hour or so after check in. The cabin itself was clean and comfortable. One recommendation would be to get a bigger TV in the living room area. The driveway up was a little hard to get up but manageable. Overall my friends and I enjoyed B&D Hideaway. The staff at Cabins USA needs to be more helpful with helping you locate the cabins for out of town guest.
Company Response:
I am so happy to hear that everyone enjoyed their stay in B & D Hideaway! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

46 of 62 Guest Review

Guest Rating: 8.5
Candace M.South Charleston, WV
Stayed on 05/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 6
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a wonderful time at B&D Hideaway. It was a spacious cabin. The location was convenient to activities. We have stayed in Cabins USA cabins during all of our visits to Pigeon Forge/Gatlinburg area and loved them. I would recommend them to friends.
Company Response:
Thank you for taking the time to let us know about your recent stay in B & D Hideaway! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. Thank you for continuing to choose Cabins USA and we look forward to having you as our guest again soon!

47 of 62 Guest Review

Guest Rating: 10
Brenda B.Franklin, OH
Stayed on 05/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was very comfortable and relaxing.

48 of 62 Guest Review

Guest Rating: 10
Melissa G.Cincinnati, OH
Stayed on 03/10/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The location was perfect! Only about 10 min drive to the convention center where we needed to be. The cabin was right off the main road so we didn't have to drive up a steep mountain. We enjoyed the hot tub and pool table. Everyone had a great stay at B & D. I will reserve this cabin again!
Company Response:
I am so happy to hear that you enjoyed your stay in B & D Hideaway! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

49 of 62 Guest Review

Guest Rating: 9.8
Kathy Y.Callison, SC
Stayed on 12/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

50 of 62 Guest Review

Guest Rating: 10
Roy H.Georgetown, SC
Stayed on 12/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

51 of 62 Guest Review

Guest Rating: 9.5
Kenneth E.Louisville, KY
Stayed on 11/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Easy check in and checking out. Cabin is nice for small number. Clean and very close to all Pigeon Forge activities. Needs Bigger TV in setting room downstairs. We enjoyed our stay.
Company Response:
Thank you for taking the time to let us know about your recent stay in B & D Hideaway! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for your suggestion regarding the television. Your comments have been forwarded to our Owner Liaisons who will be bringing this to the attention of the owner. Thank you again for choosing Cabins USA and we look forward to having you as our guest again!

52 of 62 Guest Review

Guest Rating: 9.2
Andres C.Miami, FL
Stayed on 10/16/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
You need to have WIFI at locations
Company Response:
Thank you for taking the time to let us know about your recent stay in B & D Hideaway! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for your suggestion about Wi-Fi. Each of our cabins are privately owned and so it is up to that owner if they would like to offer that amenity. Your comment has been forwarded to our Owner Liaisons and they will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

53 of 62 Guest Review

Guest Rating: 9.9
Marina A.Hixson, TN
Stayed on 08/26/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I love this cabin it is so cozy and close to all the things to do there. It really just feels like home.
Company Response:
I am so happy to hear that you and your husband enjoyed your stay in B & D Hideaway! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

54 of 62 Guest Review

Guest Rating: 8.8
Mohammed A.Toledo, OH
Stayed on 05/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
It's awesome cabin in nice place, they just need to make the A/C go below the 68 it's so hot plus Bedsheets need to wash. I recommend it
Company Response:
Thank you for taking the time to let us know about your recent stay in B & D Hideaway. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the air conditioning. Maintenance has been notified and will be looking into that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

55 of 62 Guest Review

Guest Rating: 10
Lloyd W.Hazel Green, AL
Stayed on 08/07/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin, even better than expected! Check in staff was super nice. Had a great time and we will return to stay again!
Company Response:
Thank you for all of your kind words! Our guest service agents work hard to make sure that each of our guests receive the fastest and friendliest service in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

56 of 62 Guest Review

Guest Rating: 9.9
Veronica K.Lutz, FL
Stayed on 08/02/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Kids missed not having wifi service but we loved the family time we got from them. The cabin was perfect, loved our stay and will definitely return. Highly recommend CabinsUSA for rental.
Company Response:
Thank you for all of your kind words and I am happy to hear that everyone enjoyed their stay in B & D Hideaway! This cabin does not have internet access, but the next time you decide to stay with us again our reservationists would be more than happy to help you find a cabin that does have internet access. Also let them know you are a return guest for and additional discount. Thank you again for your review and we look forward to having you as our guest again!

57 of 62 Guest Review

Guest Rating: 10
Dennis H.Louisville, KY
Stayed on 07/30/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This trip was a very nice one. We enjoyed the cabin, hot tub, and the surrounding. The cabin was very clean. The beds was the way we like them to be. It was nice to wake up in the mornings and it to be so peaceable and quite. We will use your service again in the future. I would recommend to our other friends about your company and service.
Company Response:
Thank you for taking the time to let us know about your stay in B & D Hideaway and thank you for referring us to your family and friends! Our housekeepers work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all you have to do is walk into your cabin and start relaxing. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

58 of 62 Guest Review

Guest Rating: 9.8
Johnny R.Douglasville, GA
Stayed on 07/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great but my grandchilden wanted wifi.
Company Response:
I am so happy to hear that everyone enjoyed their stay in B & D Hideaway! We do have several cabins that offer free WiFi, so when you are ready to stay with us again just let our reservationists know and they will be more than happy to find one with that amenity. Thank you again for your review and we look forward to having you as our guest again!

59 of 62 Guest Review

Guest Rating: 10
Kenneth H.Princeton, WV
Stayed on 05/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin! Very clean, great location, loved the hot tub! Perfect!
Company Response:
I am so happy to hear that you enjoyed your stay in B & D Hideaway! No matter what you're looking for in a cabin, our reservationists are always more than happy to help you find the perfect cabin. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

60 of 62 Guest Review

Guest Rating: 9.7
Taylor P.Vincennes, IN
Stayed on 05/08/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
All in all the stay was amazing. I believe there was only one problem it could've used a vacuum cleaner. The location was amazing an I definitely enjoyed both the pool table and the hot tub. I will be coming back to enjoy the cabins and great views.
Company Response:
I am so happy to hear how much you enjoyed your stay! We here at Cabins USA strive to make every guest's stay as memorable as yours was. Thank you for your kind review and we look forward to having you as our guest again!

61 of 62 Guest Review

Guest Rating: 9.1
Jarrett S.Noblesville, IN
Stayed on 04/08/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I was very pleased and have told many friends about your property and plan to come back next year. The only thing I would change in the cabin would be to have at least one king size bed. I was disappointed when I looked at the charges and noticed the "fees". I was very impressed with the advertised price of the cabin then noticed your "fees" make up for the difference.
Company Response:
Thank you for your review. We are delighted that you enjoyed your stay with us. We apologize for any confusion or inconvenience you experienced. Online we do provide the breakdown of your total for your stay, and we do include the fees in the breakdown. Please always feel free to call our office with any questions or assistance booking your reservation.

62 of 62 Guest Review

Guest Rating: 10
Dwayne H.Ashland City, TN
Stayed on 01/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

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