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River Adventure Lodge Guest Reviews

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6 Bedroom, 6 Bath, Sleeps 24, Cabin Rental
with river access, swim spa, 3 level cabin, 4 king beds, 6 queen beds, bbq grill, spacious deck, game room, gas fireplace, 2 hot tubs, wifi internet, pet friendly, pool table, washer/dyer, large fire pit, 2 commercial refrigerators
Overall Rating: 9.3 / 10

1 of 57 Guest Review

Guest Rating: 8.8
Heidi H.Wade, NC
Stayed on 07/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin views and rooms were excellent. During the entirety of our stay, the WI-FI did not work..which made it difficulty to access weather information etc. There were ants in the kitchen island and downstairs.

2 of 57 Guest Review

Guest Rating: 9.7
Warren M.Abbeville, SC
Stayed on 06/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hello,Me and my family had a wonderful 3 night stay at adventure Lodge!We had enough room for everybody that came we brought 17 but the cabin slept 24.Thank u all so much for giving us all a great experience!!

3 of 57 Guest Review

Guest Rating: 9.4
Michael M.Jacksonville, FL
Stayed on 05/26/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

4 of 57 Guest Review

Guest Rating: 9.8
Brad S.Plymouth, OH
Stayed on 04/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had plenty of room for our family's vacation of 18 a stunning view very peaceful setting

5 of 57 Guest Review

Guest Rating: 9.7
Amanda L.Lakeland, FL
Stayed on 03/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was by far the most beautiful one we have ever stayed at. Our family and pups enjoyed it so much, we want to come back every year! It had everything you could think of in the kitchen which was amazing bc we cooked A LOT! We spent our nights down by the fire and in the hot tub. Days were spent cooking, kids on the playground, exploring the surrounding areas and hiking! I ran into the owner when first arriving which through me off guard (it was a good surprise, you dont get to meet many owners when renting through 3rd party) so my apologies for my confused expression but what a nice guy! The neighbors were working on their cabin while we were there and they were lovely people as well! We will def be back for this property. The views alone will have you never wanting to leave!!!

6 of 57 Guest Review

Guest Rating: 10
Dusti O.Justiceburg, TX
Stayed on 12/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying at the River Adventure Lodge, even though it was cold, it was amazing. There was plenty of room for all of our family. The kids enjoyed the hot tub, the play ground and just getting to go to the river. We did have some problems with the water, especially on the lower level. The water would get to temperature and then it would turn cold, after a few minutes it would return to temp. One of the toilets on the lower level would not flush right. We managed to enjoy our time there and we will be back again. Tennessee is our home away from home.

7 of 57 Guest Review

Guest Rating: 10
Michelle H.Longwood, FL
Stayed on 11/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a family of 9 that stayed here. It was an amazing experience. The cabin was wonderful. We had a few minor issues but maintenance responded pretty quickly. The minor issues: TV/satellite on 1st level was not working, seal to refrigerator missing, was leaking. Buck shooting game was not working properly - gun broken. Kids were a bit bummed but able to enjoy the rest of the game room. Beware of road it is very windy, scary to me but others might be fine. Be careful of steps outside - lighting from top to lower level, not much lights. Overall, this was a pretty awesome cabin. My family so enjoyed it! Had lots of room to sit back and enjoy. The kids had lots to do with the game room, swim spa and playground! Would definitely recommend this cabin for large family gatherings. Fire pit - GREAT! Love the cabana above it, allowed us to enjoy even in a little rain. So much to do! We will definitely come back, look forward to it!

8 of 57 Guest Review

Guest Rating: 9.8
Vickie C.Pikeville, KY
Stayed on 10/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing for our family of 16!! It's far from the parkway, but we were fine with that. So much room! Right on the river. Fire pit is amazing. Outdoor space is phenomenal! The swim spa had some issues, but maintenance was there to help. We loved our weekend there! Highly recommend!

9 of 57 Guest Review

Guest Rating: 9.2
Steven M.Farmersville, OH
Stayed on 08/28/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place for a large family gathering.
With 14 grandchildren, the location offered endless hours of fun in the creek, the pool and hot tubs and the game room. (The hunting video arcade game has a broken gun.)
Also, only 30 minutes from Dollywood!
Problems we encountered were:
1. Very difficult to locate due to the roads not being cleary marked. Use "WAZES" for your navigation app. (For some reason Google Map seems to get confused in the mountainious region.)
2. Ants are everywhere! Do not leave food out on the counter very long or they will invade.
3. Garbage can storage area is NOT bear or raccoon proof. We shut and secured
the area with the provided hardware thinking "this must keep out the critters",but it does not. We had a mommy bear, two cubs and a pair of raccoons tear into the "trash bin" and rip every bag into shreds and drag one bag up the cliff in the parking area. We ended up putting a piece of conduit, (which we found in the yard), through the handles which kept them out.
4. The 2 hot tubs and the swim pool were great and we all spent several relaxing hours in them. Problems we experienced were:
a. The breaker to the hot tub/swim pool kept switching off.
b. We had to call to have them cleaned and serviced after day two. (With such a large cabin that sleeps up to 24 and a nice big playground for the kids, I would think that routine cleaning/servicing would be in order at least two times in a 7 day stay.)
5. As others mentioned in there review, the electrical schematics are a bit crazy. Switches to turn on lights in some rooms are where you think they would/should be and there is a "mystery" wall switch in the front room that we never did figure out what it controlled.
6. Steps, steps and more steps...inside and out. Be careful maneuvering inside the cabin and outside. The outside steps can be slick when wet. Not sure why their are not lights on the outdoor steps.
7. Very few outside lights were working. They are hanging all over on the trees and elsewhere, but they.are apparently inoperable.
8. We were there in the last week of August and the leaves were falling. It would have been nice to have a leaf blower. Take one with you!
With all this being said, we enjoyed our stay at the cabin very much. It wasn't perfect, but the staff we talked to were very helpful, polite and understanding.
We all had a wonderful time!

10 of 57 Guest Review

Guest Rating: 10
Janet W.Denham Springs, LA
Stayed on 05/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a great week we spent in the River Adventure Lodge in Tennessee. It was my husband's 80th birthday and we had a total of 20 family members and friends. The cabin is off of a windy, paved road onto a winding, one lane gravel road. There are several other cabins nearby. The cabin was beautiful and spacious and the backyard facing the river was awesome. We knew there were bunk beds but didn't think out how 20 adults would sleep. We worked it out but wish we had planned that a little better. The kitchen was furnished and we appreciated that. One of the guys in our group spent about half a day cleaning the grill (which is hooked up to the gas in line house) to his specifications. And then grilled steaks and the next night "smoked " two pork roasts. We wish there were more casual chairs inside and out. We all will be recommending and wishing we could return! It is not far from all of the area's tourist attractions.

11 of 57 Guest Review

Guest Rating: 8.9
Lisa N.Cumming, GA
Stayed on 05/04/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 5
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Our family stayed here and another cabin for a family reunion celebrating our folks' 70th wedding anniversary. First impression was very good. Lots of room, beautiful setting, very nice cabin. We had an issue getting in the door (be sure to press "check mark" after you put in the door code!), but the customer service folks were extremely responsive. Hot tubs and swim pool were clean and worked great. We all totally enjoyed them. Fire pit was fantastic and the biggest we'd ever seen, so was a great place to gather in the evenings. Playground for the kids was perfect.

We did have a few issues (not enough hooks in rooms, short some dinnerware/mixing bowls, etc.) and you need to very careful going down all those steps at night, as they're not lit as well as we'd have liked. But again, the Customer Service folks were really great about working with us and responding quickly. I feel confident that they'll take care of the issues we reported to them.

12 of 57 Guest Review

Guest Rating: 10
Quandra W.Rock Hill, SC
Stayed on 02/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

13 of 57 Guest Review

Guest Rating: 9.1
Michael Z.Alexandria, VA
Stayed on 12/23/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

14 of 57 Guest Review

Guest Rating: 10
Ellen B.Kentwood, LA
Stayed on 10/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed in this cabin last week. (October 2021) I did a full review video with updated photos of all of the rooms. The photos on here are a little outdated. We really enjoyed our time in the cabin- 16 people. Plenty of space. Could use a few fixes, but overall really happy that we booked here!!! CHECK OUT THE YOUTUBE VIDEO REVIEW
I'll attach a link , but if it doesn't work- search Site to See on YouTube and the video is called River Adventure Lodge Cabins USA
https://youtu.be/j1lPipOdW4U

15 of 57 Guest Review

Guest Rating: 9.6
Debra K.Shallotte, NC
Stayed on 09/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The setting is lovely and felt pretty remote. We were pleasantly surprised that both Pigeon Forge and Gatlinburg were not too far away for day trips. The cabin is well suited for a large family. Plenty of places to take a quiet moment. We thoroughly enjoyed the fire pit. This is not a cabin for anyone with mobility issues as there are stairs everywhere as a bit of information if you are considering this cabin. The swim spa and hot tubs were not clean but it was a minor disappointment for the kids. We did not bother issuing a complaint. I will definitely use Cabins USA again.

16 of 57 Guest Review

Guest Rating: 9.8
Cari D.Glouster, OH
Stayed on 06/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in River Adventure Lodge several times. We were so pleasantly surprised at the many recent updates made to the inside of the cabin. Each bedroom now with a private bathroom is so accommodating when sharing the cabin with multiple families. We were all very impressed. It's really a beautiful cabin and the location can't be beat. Love the new hot tub too. Hoping for improvement on the trash service and the sprinkler system made it hard for the kids to play on the new playground. We will be back again and highly recommend this cabin.

17 of 57 Guest Review

Guest Rating: 9.9
Keith R.North Port, FL
Stayed on 05/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place River Adventure Lodge was excellent what they promised. It was beyond beautiful it was awesome. From the house to the decks the fire pit the swim spa and two hot tub's. Don't forget about the river in the backyard!!!!

18 of 57 Guest Review

Guest Rating: 9.5
Tracy M.Hamilton, OHIO
Stayed on 04/12/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The view at this property is like none other! We had a small wedding ceremony down on the rocks at the river and it was truly amazing. With that being said there were a few maintenance things that need fixing. The dishwasher didn't work, the light in the laundry room didn't work, the big swim spa was green and by the time the maintenance man came it was 8 pm and we were leaving the next day. The upstairs bathroom really needs updated. This is such a great property that it is really disappointing there isn't better upkeep as I have saw some of these same issues posted in reviews previously as well. If you can look past some of these things I would recommend for the view alone. It does have a great game room upstairs. I do recommend bringing your own pots and pans. What they provide isn't enough for a cabin that sleeps this many people. You have 2 very small pans (the smallest size you can buy) and everything sticks to them and one pot that really needs replaced.

19 of 57 Guest Review

Guest Rating: 8.6
Abby S.Alexandria, KY
Stayed on 02/26/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 8
Check Out: 8
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a beautiful place and we enjoyed our weekend. The house could use some updating, but over I would recommend this cabin!

20 of 57 Guest Review

Guest Rating: 9.2
Dennis F.Russellville, OH
Stayed on 11/11/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Nice cabin. Needs a little updating. Loose and rotten deck boards, deck needs painting.
Wifi isn't very good.
No dressers to put clothes in.
Just a few of the bad things but the good truly out ways the bad.
Beautiful river, nice fire pit, great swim spa and hot tubes. Nice game room.
Beautiful place with plenty of room.

21 of 57 Guest Review

Guest Rating: 8.3
Carolyn W.Kalamazoo, MI
Stayed on 09/23/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Because of the Covid the house was not clean at all nothing was mopped, swept, there was a very bad smell in laundry room, spiderwebbed everywhere. But the cabin was awesome plenty of space. Some tv wasn't working, fireplace in bedroom wasn't working, some tv wasn't working. Please housekeeping is important

22 of 57 Guest Review

Guest Rating: 9.6
Lauren C.Hanson, KY
Stayed on 09/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay very much. There were some plumbing and maintenance issues with the hot tubs, but the maintenance guys fixed those issues pretty quickly. The house was clean, but it was apparent that it needed some deep cleaning inside and out. There was also a couple of issues with loose deck railings and a broken stair on one of the flights on the back deck. There was a mouse in the house as well. Overall, we were very happy with our stay and the accommodations of the cabin fit our needs perfectly. We hope to stay here again next year.

23 of 57 Guest Review

Guest Rating: 8.7
John P.Palm City , FL
Stayed on 09/04/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved the cabin will book again several things for attention. Bottom hot tub was not clean needed chemicals the steps going down to bottom of 2nd hot tub 2nd step needs attention ready to break bunk bed room by kitchen had all kinds of trash under beds from previous renters. Bedroom downstairs right across from stairs had hugh pee stain on matress. No potholders in kitchen. That's not a big deal but maybe in comments have renters bring them along with dish towels and dish cloths

24 of 57 Guest Review

Guest Rating: 9.0
Carol L.Myrtle Beach, SC
Stayed on 06/25/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This is an excellent cabin with awesome views. Plenty of room and amenities. The game room was a hit for all ages. The fire pit made for great night's by the stream and the hot tubs were never empty! The only downside to this cabin is the stove! This cabin accommodates over 20 people, but they have a 4 burner cooktop! We were gathering as a family for a reunion and trying to cook for so many was hard. As if the cooktop was hard enough, they have small pots and pans....need to update the kitchen!

25 of 57 Guest Review

Guest Rating: 9.5
Ellen Y.Montezuma, GA
Stayed on 06/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a Wonderful stay!! The stream was a little cold but the children loved catching minnows and playing in the water. The heated swimming pool was a highlight when the river was too cold. There were lots of steps everywhere,in cabin and out and if you have a little toddler it may keep you on your toes. We had a 10 month and a 2 year old that had a few minor bumps. :) The kitchen was low in tea towels and baking pans. Lots of coffee makers,3 blenders and hand mixer,which was very nice!! We did have to get some extra toilet paper and also if you want a fire at the fire pit,you need to bring your own firewood. The playground was updated and the swings and slides were a highlight for the children. The hiking trails close by were easy enough for the 6-12 year olds.
On the top deck some of the rails were loose and far apart. A little 2 year old could easily fall through. But was great and we will come back for sure! :)

26 of 57 Guest Review

Guest Rating: 9.8
Waylon M.Whitwell, TN
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family loved this place, especially my 7 year old son. It is in a beautiful location on the river.

27 of 57 Guest Review

Guest Rating: 8.5
Rob W.Christiana, TN
Stayed on 04/05/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Had an awesome time. I would recommend that there is a book showing how to work hot tubs, lights, etc. also the outside lights, waterfall did not work..we were not aware of any of the items that did not work. Also would recommend bringing your own dishes pot pans or be prepared to clean the ones they have. The dishwasher is sub par and doesn’t clean even on extra heavy. There are 2 rooms with bunk beds and only one king room and 3 queen rooms. Even with the little maintenance issues needing updated still a very nice and relaxing cabin and would recommend.

28 of 57 Guest Review

Guest Rating: 9.7
Leslie O.Evans, GA
Stayed on 07/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an awesome week with our kids and grandkids! The location of the cabin right on the river was the best thing about it. We enjoyed tubing, fishing, and swimming in the river as well as the hot tubs and pool on the decks. Playground was nice but kiddie swing was broken. The cabin itself was very cozy and comfortable. Water pressure was an issue as we could not run the dishwasher and do laundry at the same time. And the clothes dryer needs to be replaced or repaired as it took between 2-3 hours to dry a load of clothes! But we really enjoyed our stay and hope to come back in a few years to this same cabin!

29 of 57 Guest Review

Guest Rating: 8.7
Lynn L.Metairie, LA
Stayed on 06/16/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
River Adventure Lodge has a perfect location on the West Prong Little Pigeon River. The road from Sevierville that our family first took was very bumpy and curvy, and there were several family members who don’t like those conditions and were quite sick. We found a much easier way to get there with no washed out roads by putting RiverMist Resort in our GPS systems.
The house sleeps 20 or more, and we found those accommodations to be perfect for our group. We had 8 adults and 7 children. The bunk bed room worked perfectly for the children, ages 10-15.
We were told that the swim spa wasn’t working and would be attended to by the vendor on Monday. Guest Services left a message that the two smaller spas were perfect and could be used. No one came on Monday. The Maintenance Man, who came on Tuesday in answer to our request, fixed a broken shower head, a missing door knob and looked at the spas. The swim spa was fine, and the smallest spa wasn’t working. Therefore, we had 3 days when we could have used the largest spa and didn’t. No one ever came to fix a spa as we were told would happen. The air conditioning in the game room and upstairs bedroom wasn’t working, but Guest Services brought an a/c unit immediately, and it worked well. The game room has one working arcade game and two that are broken. Seems like they should just remove them. The pool table was okay for children. The foosball game has cardboard substituted for a goal on one end. I don’t understand why they don’t replace some of these items. At the cost of rental, I’m sure there’s plenty of profit to repair and/or replace them immediately.
The decks are nice for observing river play and for relaxing, but there are plenty of nails sticking up and lots of splinters. Some of the rails are not stable, and we worried that the main one going down might give out on one of us. The grill appears to be relatively new and is under a canopy. It worked great!
There was one dish cloth and one drying towel, lots of kitchen equipment, but very few spoons. The dishwasher leaked, but did an adequate job of cleaning the dishes (3 hour cycle). The dryer element must have been out, because drying beach towels at the end of the day became a major 3 hour task! (Be sure to bring your own beach towels!)
The river is the best part of this house. In fact, one of our families gave up several days when they could have been hiking to use the tire inner tubes we brought and float down the rapids over and over again. Our group went white water rafting on Tuesday (a good idea to go early in the week in case of rain) and loved it!, and one family went on an ATV ride, which was also lots of fun.
We heard that dusk at Cade’s Cove was the best time to see bears, so we went after our family hike on a great trail, but all we saw was two cute cubs in the tall grass, so some of us only saw their ears.
There’s lots to love about this house, but so much could be updated to make it lots better. I think they should give up some rental time to update, repair and replace. Then it would be worth shouting praises from the mountaintops!!

30 of 57 Guest Review

Guest Rating: 8.1
Karen B.Des Plaines, IL
Stayed on 05/13/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 8
Value: 9
Comfort: 8
Check Out: 6
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Because of a water main issue we were switched to this cabin. It was larger and had a several huge decks that were great for our family. We enjoyed the beautiful views and had a fabulous time. In general it is in need of some major maintenance. There were soft spots on the deck and the playground area had rough wood also . Some of the outdoor lights were broken. Inside many of the outlets would not hold a plug, making it difficult to charge phones etc. The cabin is in need of a thorough deep cleaning and spot maintenance. While it was basically clean, decorative plants had dust so thick they were grey, and just basic wall areas need to be cleaned. Bathroom closet areas were missing doors . Although all minor things they should be tended to. I would suggest a binder of helpful hints, for example the grill shuts off after so many minutes, how to turn down the temperature in the hot tub , etc. I am extremely thankful for the help we received from Jason, his thoughtfulness and help in the beginning and for any concerns we had in the situation were so helpful. He deserves all 10’s

31 of 57 Guest Review

Guest Rating: 10
Wanda D.Kingsland, GA
Stayed on 04/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was our first time in Tennessee. The cabin was amazing. If you're looking for quality time with the family, then this is it.

32 of 57 Guest Review

Guest Rating: 9.3
Jessica P.N Ft Myers, FL
Stayed on 03/17/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a beautiful cabin. It states that there are 3 king beds but there is only 2. There are 4 bunk beds not 3. They had plenty of plates and silverware and stuff to cook with. I did call at check out and advised of something’s that were not working properly or needs immediate attention. The location is further from town than the last cabin we stayed in but right on the river which was awesome. We would stay there again.

33 of 57 Guest Review

Guest Rating: 10
Andrea S.Louisville, KY
Stayed on 03/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view from the cabin is gorgeous. I would highly recommend this place to any large group. It very easily accommodated ours. The deck is amazing! We spent most of our time by the fire or on the main deck landinrg or in one of the three hot tubs.

34 of 57 Guest Review

Guest Rating: 9.1
Melisa H.Lincolnton, NC
Stayed on 01/19/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

35 of 57 Guest Review

Guest Rating: 9.4
Lucy S.Harrison, TN
Stayed on 12/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is located in a beautiful area. Directions should be a little clearer and more
Precise. Also the cooking utensils shoulld be replaced. I was disappointed with the bedroom with one set of bunk beds. The cabin was supposed to have 3 king sized beds and had only two. The cabin could stand some updating with some closet space. There was only one closet in the whole cabin. I plan on coming back in 2018 and would like to stay in the same area but I'm
Uncertain about this cabin.

36 of 57 Guest Review

Guest Rating: 8.1
Rebekah W.Knoxville, TN
Stayed on 12/01/2017
Ratings:
Booking: 9
Staff: 7
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
PROS: This cabin has great amenities including the giant hot tub (we had 15 people in it at one point) in addition to the two regular sized ones. Also, it is right on the water which is kind of hard to find in the area. I would like to book the neighboring cabins for smaller summer excursions but I don't know who owns them! The game room, playground, fire pit, and deck areas are all awesome. There was no shortage of dish-washing liquid, toilet paper, or towels as there are in many of these cabins. While we had neighboring cabins, the area is definitely secluded and we even had a visit from a raccoon on our back deck.

CONS: As much as we enjoyed this particular property, there are a few cons that could easily be addressed to make this cabin a solid 10. First of all, the gravel drive is washed out in some places which makes for a rather rough ride. One of our party members actually blew a tire upon her arrival. Also, this cabin has a lot of stairs which isn't unusual in these types of structures but the kitchen is elevated while the main level bedroom, living room, and dining room are all sunken. You're constantly going up or down one or two steps that do not seem to be evenly spaced - not the best architecturally speaking, just a minor annoyance but seems that it could be very easy for someone to get hurt, especially children or elders. The bathroom on the main level is the size of the closet which is a shame because it is right outside the bedroom that sleeps 12. All of the other bathrooms provide more than ample room. Downstairs looks like it has been remodeled this century (the rest of the cabin is very 90's) and is quite lovely with 3/4 bedrooms boasting fireplaces and deck access. The main level and top floor could definitely use some deep cleaning and some fresh paint. The beige walls look a little dingy (especially the main level bath) and you can see dust in the corners of the door frames and where luggage has repeatedly scraped against the wall. In the game room, only 2/3 of the arcade games worked and there was a rather sizable hole in the wall from what appeared to be a Foosball table. Also, strangely enough, there wasn't a single trash can upstairs - not even in the bathroom - which can be a little awkward for the ladies if you catch my drift. There were also several light bulbs out, some in the main level bedroom and some in the top level bathroom. Housekeeping was still on site when we arrived so we let them know and they said they would open a ticket with maintenance but it wasn't fixed during the duration of our stay.

As someone else noted, the floorplan does show an error. The bottom level shows two kings and a queen in the solo bed rooms but that is flipped, the two bedrooms on either end have queen beds and the one in the middle is the king. Not a huge deal, but something to be aware of.

All in all, we loved it, but a little TLC could really make for that "WOW" factor!

37 of 57 Guest Review

Guest Rating: 7.1
Richard N.Chattanooga, TN
Stayed on 11/03/2017
Ratings:
Booking: 8
Staff: 5
Cleanliness: 5
Check In: 4
Value: 5
Comfort: 8
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
Outstanding location, the river is awesome. The property had the best outdoor space of any place I have ever stayed, the numerous decks were spacious, despite being somewhat worn down. The firepit is great, the waterfall beside it is trashed up and wasn't working, but that could be seasonal. The inside of the cabin was dated. sofas, tables and chairs were all in need of upgrade. The kitchen was a nice modern space. The beds were comfortable and the rooms clean. The shower on the main level did not work. I have stayed in much nicer cabins in the area, but this may be my favorite ever just because of the river and all the deck space.

38 of 57 Guest Review

Guest Rating: 8.4
Sherri L.Graniteville, SC
Stayed on 10/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This is a nice, spacious lodge for a large family or group. It has a large, well appointed kitchen - perfect for several cooks preparing a meal. There were plenty of towels for our group of 10. However, there are only 2 king beds - not 3 as advertised which was a big negative as we had 2 sets of grandparents and one set of parents - a big reason we chose this cabin. There also is no air hockey table - a big negative for the children who were looking forward to it. The parking is poor - very difficult for multiple cars. The gas grill has the bottom burned out so we had to create a bottom out of tin foil to grill steaks. The children’s play area is missIng the swings. The booking photo shows a new cabin - this is not the case. This cabin has a lot of deferred maintenance that needs to be addressed. Please don’t advertise amenities/beds that are not there.

39 of 57 Guest Review

Guest Rating: 10
Gayla S.Curryville, MO
Stayed on 10/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We started in a different cabin that was under construction. My heart was broke when we arrived. We were very lucky as the group that had rented River Adventure Lodge was not happy and the lodge came available just as we were trying to figure out where we were going to stay. Thank you Tommy for the excellent care.

40 of 57 Guest Review

Guest Rating: 10
Jeff K.Weston Lakes, TX
Stayed on 09/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Look no further in the Gatlinburg/Pigeon Forge area. We had 16 in our group and this place could have easily accommodated 25. Great place for large families and/or friends to get together. An abundance of space inside but even more space to relax and get away in the natural beauty outside. Conveniently located about a 15-20 minute drive from everywhere. No real cons to mention. Just book and enjoy...
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

41 of 57 Guest Review

Guest Rating: 8.6
Sherri M.Talbott, TN
Stayed on 08/17/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
There is so much to do at this place. We had 21 people from ages 3 months to 70 years old. The river access is awesome! The firepit area was perfect for our big group. We had a fun time!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

42 of 57 Guest Review

Guest Rating: 9.0
Lacie D.Savoy, IL
Stayed on 06/07/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We recently stayed at the River Adventure Lodge with 13 family members of all ages. The location was remote and beautiful! There was plenty of room in the house for all of us and we had a wonderful time enjoying the outdoors rafting, fishing, wading, and "swimming" in the mini hot tub pool. The only downfall would be with cleanliness. There must have been a wedding at the lodge prior to our arrival and it had not been cleaned well. Tacks and decorations were found throughout the property. During our stay the dishwasher broke, but we were pleased with a prompt repair. Internet service was lacking, but I'm guessing this is typical with the location of the property (?). Amenities were great, we used the grill and cooked several nights. We did end up ordering firewood from a local family for a better deal than what was provided in the communal shed. Overall, we had a great time and would love to return! I would recommend this property!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

43 of 57 Guest Review

Guest Rating: 9.7
Crystal H.Frankfort, KY
Stayed on 06/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I absolutely wanted to review this cabin and our stay there. We had 20 in our group, plus a baby. All were very comfortable.

First, let me say that we were holding a major wedding event here, outside, and this is the PERFECT place for a magical wedding in a fairy tale wonderland. I should know, I'm an author of romance. Being the nervous bride, I was sure to contact Cabins USA well in advance to stress how super important it was for this to go off as seamlessly as possible without malfunctions. I had read reviews where others had had issues with the deck lighting. Naturally, this was essential for our nighttime ceremony. Though I'd asked that the deck lighting be checked before our arrival, most of the lights were out. Never fear, with one quick call, we basically had maintenance on standby, and I was reassured with each call I placed (we were given a direct line for quicker service) that our event was top of the priority list. Someone came out right away, changed all of the bulbs (that he had on him) and then there were a few more house calls all the way up until the time of the ceremony to be SURE everything was in working order.

The cleaning crew met our party at the cabin, gave us a grand tour, stocked the kitchen with extra appliances and storage ware, and even left fresh flowers, a cute little gift basket that matched the occasion, along with a thoughtful card to congratulate us. They were WONDERFUL! They even left an outdoor extension cord for our use, given the occasion.

We spent hardly any money on entertainment because this cabin had it all! We fished and swam and used inter-tubes in the river, hung out on the deck, grilled, soaked our weary bones in the hot tubs, played pool and free video games, and enjoyed a movie night in the spacious common area. I do need to warn all that there are MANY stairs to climb: up to go down and down to go up, so our calf muscles got a great workout. If stairs are an issue for your body, this is not the place for you.

If you're taking a baby, there's no need to take a lot of baby equipment because there was quite a bit at the cabin! I was pleasantly surprised by this.

Despite other reviews I read before booking, the entire cabin stayed a perfect temperature for our entire stay. They even provide box fans, so if you need to have one to sleep like us, no need to lug yours along.

Also, if you're planning to stay in the master bedroom on the third floor, bring something to hang over the door because it's glass. I feel like adding a curtain rod to this door would resolve that issue. We didn't end up having to hang anything since it was away from plain sight of anyone else in the house ... you had to be at the door to see in it, and I'm pretty sure everyone knows not to disturb a newly married couple on their wedding night ;)

And speaking of the day of the big event ... if you're planning everything around the outdoors, be prepared with a contingency plan because the weather is not always your friend. Luckily for us, though it had been raining all day, it stopped just before photos and the ceremony, and then started pouring again the second we walked back into the cabin. I'd thought about under the deck as a contingency, BUT rain easily pours through the slats up above. A few of my wedding guests got together and put down some tarps, not sure if those came with the cabin or if they went out and bought them, but that was an imperfect fix, though better than the alternative.

Be aware that the wifi service DOES NOT function outside of the cabin. So if you're planning to live stream your event, like we had, you'll be using your data. There simply is no other fix for that. Inside, the wifi supplied did not work, though it was connected. However, Cabins USA brought some little box to boost the wifi to hold us over. Also, the cleaning crew was really informative about this and advised we use some Linksys connection, which DID work.

As for the location and the ease of getting there ... you're in the mountains. Do not follow your GPS directions! Use the directions provided with your check-in information. And by the way, my suggestion to Cabins USA for the check-in process would be this ... send the information (minus the key code) at least two weeks in advance, instead of the day before. This helps your guests with planning the trip there, especially when others are joining from multiple other states.

My suggestion to the owners of this cabin ... have your decking pressure washed and re-stained so that all your wood matches and the possibility of splinters is greatly diminished. I loved the place besides, but this would've made the cabin so much more beautiful.

Having said ALL of this ... I would absolutely recommend this cabin and Cabins USA to any- and everyone! My dream wedding was realized, and this newlywed couple married in bliss. All 20 of us wished we didn't have to leave, and I'm hoping we all get to go back again to relive our time there for a future anniversary celebration!
Company Response:
Thank you for allowing us to be part of this special day and we are so happy to hear everything went as planned! We here at Cabins USA strive to give each of our guests the same attention to detail you enjoyed when vacationing in the Smokies. Thank you again for choosing Cabins USA and we wish you nothing but happiness!

44 of 57 Guest Review

Guest Rating: 9.9
Cecilia S.Shepherdsville, KY
Stayed on 03/31/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our time at River Adventure Lodge. It gave my family some great quality time together and beautiful settinger to sit back and relax after losing our father.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed. When you decide to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

45 of 57 Guest Review

Guest Rating: 9.6
Debbie H.Lewisburg, TN
Stayed on 10/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice! Everyone loved all of the outdoor amenities. There was something there for everyone! Our 4 families ranged from ages 5 to 90. The road to the cabin was a little tricky but you really felt secluded once you reached your destination. We were visited by a bear during the night who tore up the wooden outdoor container for the garbage! We had a fantastic time and would definitely consider going back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the garbage container. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

46 of 57 Guest Review

Guest Rating: 10
Mike &.Lamar, PA
Stayed on 08/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here August 13th thru the 20th with 7 adults 2 teenagers and 3 grand children and was very pleased with everything from the great job the cleaners did. Also the pool guy Doug did a great job maintaining the spa's for us and what little issues we had the maintanence person (Kody) was very quickly to respond. I would like everybody to know that there is something for everybody here at this cabin from the game room, awesome kitchen the spa's, fishing, playground and fire pit.Far enough from town to enjoy the relaxation of the woods with the water but close enough to town for your every need. We would highly recommend Cabin's USA and the river adventure lodge.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

47 of 57 Guest Review

Guest Rating: 9.5
Troy J.Janesville, WI
Stayed on 08/06/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The River Adventure Lodge was a beautiful cabin on a perfect spot on the Little Pigeon River. We had a family vacation with 20 people ranging in age from 6 to 76. The cabin had everything we needed for a wonderful week. The river was so clear and refreshing! Bring intertubes with ropes to tie onto the tree rope, it was my favorite spot to relax. The kids also enjoyed the pool, and the adults did as well.

There are a lot of stairs, but it was not too much trouble for any of us. We needed to work off some of the calories prepared in the large fully stocked kitchen. It had everything we needed!

The bedrooms are very nice, with very comfortable beds. The water does have a very sulfury smell, so bring plenty of water for making coffee, and preparing meals.

The roads leading to the cabin are very steep and twisty. Be prepared to drive slowly and carefully through the hills. Overall we had a wonderful vacation, and would highly recommend this cabin for a large group. Plenty of room to spread out in this place!
Company Response:
Thank you for taking the time to let us know about your recent stay in River Adventure Lodge! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

48 of 57 Guest Review

Guest Rating: 9.4
Stacy T.Memphis, TN
Stayed on 06/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I stayed here in June there were 16 in my group (9 adults and 7 kid). The cabin was beautifull. There was enough space for everyone and the children had a wonderful time in the game room. My husband and I stayed in the master room on the third floor. The room was nice and had double glass doors leading into the bedroom, the only downfall was there were no curtains to the glass doors, But we made do and covered it with a towel. We had a private bathroom but the toilet had not been cleaned and when you walked into the bedroom you can see it was nashy under the toilet rim. I like that each room had an entrance to the outside area of the house, including the childrens room so they didn't have to enter into the main area of the house wet from the pool. Which they loved. The childrens room had 3 queen bunks which gave plenty of room for all the children. Although there needs to be a little work done on the walls with wholes in them. The day we got to the cabin there was a note from the cleaning crew welcoming us and that they had left a little suprise for us in the refrigerator. We opened the freezer and it was full with different types of ice cream and popsicles for the everyone. I thought that was really nice of them to do that. But the refrigerator went out an hour after we got there and the ice cream started to melt. We called maintanance and they told us that the maintenance man would be there and to be patient because there was a lot of traffic. So patient we were. He finally came about four hours later that night. He didn't fix it that night but the next day he came and adjusted it and it began to work again. Also the water pressure was very low so it took awhile for all of us to get dress each day. Only one person could shower at a time. The water also smelled so we didn't drink or cook with the water. We bought cases of water to drink and gallons to wash the dishes because the dish washer did not clean them properly. The directions to the cabin was a little confusing and the gravel road leading to the cabin needs to be a little wider, only one car can travel on this gravel road and it's hard to back up the road because it is so narrow and steep. We finally figured another way out that was a lot simplar going and coming. Even with these things happening we still had a great time. We like to come again and will recommend this cabin to others. I just hope the things metioned above will be corrected.
Company Response:
Thank you for taking the time to let us know about your recent stay in River Adventure Lodge. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the refrigerator and the water pressure. Maintenance has been notified and will be addressing those. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

49 of 57 Guest Review

Guest Rating: 10
Missy C.Perkinston, MS
Stayed on 06/04/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the River Adventure Lodge It was an amazing vacation The Cabin was clean and the fresh flowers just gave our stay a special touch. We come to the mountians every year and this was our first year to stay with Cabins USA We will be booking with y'all from here on out We posted so many pics of the cabin on Facebook and everyone wanted to know who we booked through We was having trouble with the air the first night and the maintainer guy was prompt to get there and he so. Friendly We will be recommending your company to anyone that ask. The only complaint we had was the water smelled bad but all the extras made up for it Thank you for helping our family make precious memories in this amazing luxury cabin
Extremely satisfied The Cobb and Quave family

50 of 57 Guest Review

Guest Rating: 10
Chandra L.Gray, GA
Stayed on 05/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing! The pictures do not do it justice. My adult children said it was the best place they have ever stayed!

51 of 57 Guest Review

Guest Rating: 9.1
Rebecca K.Van Wert, OH
Stayed on 04/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had no clue that there were several places to check in at. We drove a crazy drive to check in to the location posted on the website when we could have checked in at Pigeon Forge, however, the lady was very helpful and friendly to help us out. There needs to be more trash bags, toilet paper, and dish washing detergent. When there are 13 people in the cabin, that stuff goes quickly. We had to buy extra toilet paper and trash bags. The dryer also doesn't dry well. Maintenance came to check hot tubs on Wednesday and when they filled the hot tub they turned down the temperature to the 80's. They didn't tell us that so when we went to get in during the evening they were cold. Overall, we loved our stay and would love to rent again on our next trip back! Thank you for the wonderful vacation!

52 of 57 Guest Review

Guest Rating: 9.4
Stephanie L.Hartford, KY
Stayed on 04/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
River Adventure lodge is amazing! I would recommend it to anyone and will definitely choose this lodge in the future. Make sure everyone in your party can climb steps, because there are a TON of them! My husband and I stayed in the master bedroom. It is upstairs along with the game room. The master is amazing. My only complaint is the glass doors. The doors are pretty, but we felt like we were lacking in privacy, because our guests could see right in. That's an easy fix though, if someone could install some curtains on the doors. The main level is the kitchen, dining room, bathroom, living room, laundry room and kids bunk bed room with 3 sets of queen bunks. The lower level has 4 bedrooms and 2 baths. One of the rooms downstairs has 1 set of queen bunks and no fireplace or anything special. The other 3 rooms have patio doors, fire places, and queen/King beds. I didn't stay down there but apparently the bathrooms were a slight issue for my guests. Each bathroom is connected to 2 of the bedrooms, so they had to make sure and lock 2 doors (one to each bedroom) and then unlock them when they were done, otherwise the couple in the other room couldn't get into the bathroom. They had a few issues, but nothing that would prevent us from returning. We have a 2 year old and felt fairly safe letting him roam around the lodge. Many of the cabins have steps that a child could fall through or slotted railing that a small child could squeeze through, but not this one. The steps were all carpeted and closed (regular) stairs and the railing on the top floor was completely closed and high enough that a kid couldn't go over it, so it's a safer option than others if you have small kids. There were a couple of box fans in the lodge, so that was a nice surprise for my guests who needed a fan. We did have to bring our crib with us, because the company told us they don't offer cribs/pack n plays. It would've made our stay easier, if we could've rented a pack n play, so keep that in mind if you have babies. The ammenties outside are what makes this lodge so special though. The playground, firepit, pool, hot tubs, BBQ pit, tether ball and the river were just amazing! Some of my guests complained about an odor in the pool and one of the hot tubs. I called the company and they sent someone out the next morning to clean them. She was very polite and quickly took care of the issue. I asked for more firewood and she set several bundles by the fire pit. The location of the cabin is decent. It is out a little ways and your vehicle will have to climb some steep hills, but that's just part of the smokey mountain experience. It took us a couple days to realize it, but the lodge was just a short drive from Pigeon Forge if we took the road where Dollywood is, and I didn't realize that there was a back road that took us straight into Gatlinburg (without having to drive through sevierville or pigeon forge) and within 15 minutes we passed the entrance to the national park. We really enjoyed this lodge and hope to stay there again someday.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

53 of 57 Guest Review

Guest Rating: 9.5
Mark M.Paris, IL
Stayed on 03/26/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 57 Guest Review

Guest Rating: 9.6
Cheryl H.Rutherfordton, NC
Stayed on 03/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location !!! My error was surprised at all the steps on the main level and that the sets of bunks were on main level also. My parents in mid 80s were with us. But, I should have asked about floor plan. But we worked it out. Would have lived for them to have had one of the other bedrooms because they were so nice, with the fireplaces. We loved it though . The river and the fire pit was so relaxing. Just what we needed. Thanks for getting out and fixing the outside lights.
Company Response:
Thank you for taking the time to let us know about your recent stay in River Adventure Lodge. We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

55 of 57 Guest Review

Guest Rating: 7.8
Kenneth S.Van Wert, OH
Stayed on 03/10/2016
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Directions to cabin were pretty confusing the last few turns. No road signs used and it was chaotic coming from our direction. Upstairs AC did not work so it was miserable for those who stayed up there.

56 of 57 Guest Review

Guest Rating: 8.9
Kim S.Covington, GA
Stayed on 02/11/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The cabin is beautiful! Great location! We had a few concerns regarding the cabin. The bed linens in the upstairs master suite had not been cleaned. It was covered in black dog hair. I had to wash the sheets and comforter. Only three of the eight tvs had remotes that matched up to the tvs. Some remotes did not have batteries. Also, the dishwasher does not clean the dishes at all. Other than these few issues, our stay in the cabin was wonderful. Very nice refrigerator! Love the fire pit! We will stay here again.
Company Response:
Thank you for taking the time to let us know about your recent stay in River Adventure Lodge! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for cleanliness issues you experienced during your stay. That is definitely not typical and management will be speaking with the cleaners to ensure this does not happen in the future. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

57 of 57 Guest Review

Guest Rating: 10
Christopher G.Moncks Corner, SC
Stayed on 01/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
River Adventure Lodge is an awesome spot! The outdoor deck space is amazing, and definitely adds another element to the cabin. We utilized the hot tubs, fire pit, and outdoor heaters - all worked and were in great condition. The game room is another added bonus, as we spent a good bit of time up there - we loved that it was open to the living room and kitchen. Bring Batteries! Only one remote had batteries. Overall, an amazing cabin! We will be back!!
Company Response:
I am so happy to hear that you enjoyed your stay in River Adventure Lodge! We here at Cabins USA work hard to make sure that each of our guests have the same awesome stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the lack of batteries in the remotes. That has been forwarded to our maintenance department and they will make sure that issue is resolved. Thank you again for your review and we look forward to seeing you again soon!

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

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