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Mountain Moonlight Guest Reviews

Reserve Mountain Moonlight Today!

2 Bedroom, 2 Bath, Sleeps 4, Cabin Rental
with 2 level cabin, 2 queen beds, bbq grill, deck, wood fireplace, game room, hot tub, wifi internet, non smoking, washer/dryer
Overall Rating: 9.6   /   10

1 of 6 Guest Review

Guest Rating: 9.7
Stayed on 05/26/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Mountain Moonlight over Memorial Day Weekend! The cabin was clean and had everything it listed on the Cabins USA website. We had some minor issues with our hot tub being in Sleep Mode when we arrived, and our wifi not working, but a wonderful gentleman from maintenance came to solve both problems in a timely manner. We did have a swing on the back screened in porch, but we never sat on it because it was similar to the size of a full bed, but was missing a cushion. We really enjoyed using the fire pit out front, that was one of our favorite places to sit and relax after a day of hiking and exploring! We had a very comfortable stay at Mountain Moonlight and would definitely like to return some day!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount Thank you for choosing Cabins USA and we look forward to having you as our guest again!

2 of 6 Guest Review

Guest Rating: 9.7
Stayed on 04/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We originally were in another cabin and the hot tub did not work and other amenities were not what we thought they would be. They came immediately to fix and after attempting and needing a specialist they immediately called us and offered us this cabin which was considered an upgrade and we truly loved this cabin. It was great for us since our goal was to spend most our time in the cabin to relax. The only negative to this cabin was the roads leading too it. Very curvy and steep and gps did not work so trying to follow written directions were not the most ideal. We said if we could move that cabin in other location it would have been perfect.
Company Response:
I am so happy to hear that you enjoyed your stay in Mountain Moonlight! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

3 of 6 Guest Review

Guest Rating: 9.4
Stayed on 04/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a amazing time. Mountain moonlight is comfortable and cozy. We stayed there for a week and like always we don't have anything to say negative about the cabin or Cabins USA that's why we go back every year and always book with Cabins Usa .
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you again for your review and thank you for continuing to choose Cabins USA!

4 of 6 Guest Review

Guest Rating: 9.6
Stayed on 02/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great especially for the price. It was a little little dusty. Everything else was great. My only complaint was the smell of the water. We had to let it run for a while before using it. Great for a couple get away.
Company Response:
Thank you for taking the time to let us know about your recent stay in Mountain Moonlight! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the water at the cabin. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

5 of 6 Guest Review

Guest Rating: 9.1
Stayed on 12/22/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

6 of 6 Guest Review

Guest Rating: 9.8
Stayed on 12/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful, my partner and I go to TN atleast once a year and cabins USA never fails. This cabin is absolutely amazing for its price and it's very comfortable and cozy. We stayed for 10 days so we did feel a bit crowded but it was mostly due to all the clothing and hiking equipment we brought with us and all the food we purchased. The loft is a wonderful addition to this cabin and has a wonderful selection of board games to play. When we arrived the hot tube was completely empty but we called Cabins USA and they came to fill it up in the time we went out to do groceries and come back (about 2 hours). Later in the trip we went to get in the hot tub and it wouldn't heat up so again we called them and they came by very quickly and completely changed the controls so they are brand new and it perfect working condition now. Many of the things in this cabin are actually brand new, the shower drain still had the protective film on it and you could tell that a lot of the wood and appliances were new. The cabin was beautifully decorated for Christmas and had a plenty of privacy withput being too isolated from others. The fireplace is not gas and take actual wood which is so rare and a wonderful addition to the trip. They also have a fire pit outside that we didn't get to use during our visit as it was too cold out but it looks great as well. We will be back very soon and we would recommend this cabin to anyone. Thank you so much Cabins USA #mountaintough
Company Response:
Thank you for taking the time to let us know about your recent stay! We here at Cabins USA work hard to ensure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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