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Splash Mountain Lodge Guest Reviews

Reserve Splash Mountain Lodge Today!

2 Bedroom, 2.5 Bath, Sleeps 8, Cabin Rental
with private pool, 1 king bed, 1 set of queen bunk beds, pool table, arcade game, foosball table, wifi, resort swimming pool, sleeper sofa, 3 level cabin, mountain views, charcoal grill
Overall Rating: 9.6   /   10

1 of 5 Guest Review

Guest Rating: 9.7
Stayed on 08/13/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only reason why I gave a 7 for cleanliness is because when I checked in my refrigerator was dirty and hadn't been cleaned out from previous guest and we find chewing Tabacco canister upstairs in the game room I contacted guest service and the manger Denise took care of it she was very helpful but I would stay here again and I would recommend this place it was really beautiful
Company Response:
Thank you for taking the time to let us know about your recent stay in Splash Mountain Lodge. We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. I apologize for the cleanliness issues you experience, but am happy to hear that we were able to take care of that for you. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

2 of 5 Guest Review

Guest Rating: 9.3
Stayed on 08/11/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

3 of 5 Guest Review

Guest Rating: 9.7
Stayed on 06/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We totally enjoyed our visit and cabin! We had a little trouble with the pool not staying a certain temperature but other than that we loved it!

Company Response:
Thank you for taking the time to let us know about your recent stay in Splash Mountain Lodge! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the pool. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

4 of 5 Guest Review

Guest Rating: 9.5
Stayed on 06/07/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is beautiful! Close to downtown and easy to find. The pictures don't do it justice. We are already talking about our next visit! My girls loved that they had queen bunks, and spent most days in the pool. Thus cabin is definitely one of my favorites!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

5 of 5 Guest Review

Guest Rating: 10
Stayed on 06/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Anyone wishing to visit this area of Tennessee should book their stay with Cabin USA. This was a fabulous vacation for my family and much of it was because of this cabin. Great location and WOW, what a view. Cooked every day and slept great. My wife and daughter loved the hot tub and I enjoyed the indoor pool.

Check in took maybe 10 minutes and check out took 30 seconds.

The agent that helped with booking was so understanding and patient with me as she walked me through several different locations and options. She was great.

My family is planning to return and we will book with Cabin USA again!
Company Response:
Thank you for all of your kind words! We strive to give each the guest the same great customer service you experienced while vacationing in the Smokies. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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