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Marco Polo Guest Reviews

Reserve Marco Polo Today!

8 Bedroom, 7.5 Bath, Sleeps 22, Cabin Rental
with 4 level cabin, 7 king beds, 4 twin beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, theater room, indoor cabin pool, private pool, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.1   /   10

1 of 6 Guest Review

Guest Rating: 8.0
Stayed on 09/06/2018
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 7
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Marco Polo is a good cabin and would recommend it. Location is out o town but not too far away. View from the cabin is fantastic without a drive up some narrow gravel mountain road. As mentioned in another review two futons in the movie theater have broken legs but we did not use very often. Also mentioned in another review there needs to be a light on the front porch steps to prevent a trip. The front porch lights do not adequately light the steps. Another minor items were: There are plenty of closets but no hangers. The showers need soap dishes and a place to hang wash rags.

Cabins USA staff are friendly and accommodating. We had an issue with the dishwasher and maintenance came out to fix it on a Saturday night. They were there working on it until 10pm.

2 of 6 Guest Review

Guest Rating: 8.5
Stayed on 08/16/2018
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This cabin was great, it was big and was in a good location. The issues I had with it were as follows: no info when you can into the cabin as far as internet access or pool access or any instructions on anything. We had to reprogram the tv remote so that it would change the channels and for a cabin of this value it would be nice to have a better tv package than just the basics without any sports. The pool was awesome but the theater room seating was cheap and broke the 1st time we just sat down on it. I might be nit picking but when a cabin cost what this one does it seems like it should be almost perfect and while this one was good it did not seem to be worth the cost per night. Also this is minor to but having to grill with charcoal is just a personal negative.

3 of 6 Guest Review

Guest Rating: 9.6
Stayed on 08/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a really nice place but they need a light on the steps I had one person fall in the dark and don't want anyone else to fall

4 of 6 Guest Review

Guest Rating: 9.5
Stayed on 07/16/2018
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Some things in the cabin were missing or broken. We called and left messages was unable to get a call back. However we did leave a note. Overall our stay was great we will definitely be back again and again!!!!

5 of 6 Guest Review

Guest Rating: 9.3
Stayed on 07/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Really enjoyed our stay at Marco Poli we had a problem when we first got there it took them til the next day to get someone to fix it but when the Guy name Alex came he was nice and professional and did a very great job real good employee he work quick and hard and had us done in no time hay off to him.... only thing need was more pots and pans but overall a very good stay and nice cabin I would book again if need be.........

6 of 6 Guest Review

Guest Rating: 9.5
Stayed on 06/22/2018
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Nice cabin and clean and good location good job 👍

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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