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Marco Polo Guest Reviews

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8 Bedroom, 7 Bath, Sleeps 24, Cabin Rental
with 4 level cabin, 6 king beds, 4 queen beds, bbq grill, deck, gas fireplace, game room, hot tub, internet access, theater room, private pool, private pool, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.2 / 10

1 of 64 Guest Review

Guest Rating: 8.6
Natasa B.Avondale, AZ
Stayed on 09/18/2024
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We went to Marco Polo on a couple's trip and had a great time, but many of the normal items did not work properly or were filthy and disgusting! We did not use the theater room as the covering was gross and filthy; you could tell it had not been washed in years, stains everywhere on it, and had the nerve to have blankets on them for use, NO MAAM! Of course, there were dead bugs everywhere, but we were in a cabin in the woods, and housekeeping should have vacuumed them.
We brought our own sheets and covers, and I'm glad we did because theirs were dirty; no one believes in washing bedding. The carpet in all the rooms needed to be cleaned as well, but other than that the cabin was cool. I would not stay there again as I can see other cabins were taken care of inside and out better than this one. The views were gorgeous, and you cannot deny that.

2 of 64 Guest Review

Guest Rating: 7.1
Patrece E.Memphis, TN
Stayed on 02/08/2024
Ratings:
Booking: 10
Staff: 5
Cleanliness: 5
Check In: 5
Value: 8
Comfort: 7
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
We arrived @ Cabins USA around 11 am and made our final payment. We left and went grocery shopping. We arrived @ the cabin with over $800 in groceries and asked if we could go in. We were denied access and told that the manager wasn't available to authorize us access. The cabin itself is nice but the cleaning crew did not dust the entire cabin. It appears that it hasn't been dusted in quite some time. Spiderwebs in the corners throughout and thick dust on all of the ceiling fans and fixtures. The layout was not fit for a big group. The living room is too small for a 8 bedroom cabin. Maintenance however was very prompt in handling our complaints. This is my third time renting with this company and I would rent with them again but I'll never stay at Marco Polo because of the living room layout..

3 of 64 Guest Review

Guest Rating: 8.4
Everett E.Ironton, OH
Stayed on 01/11/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 7
Value: 9
Comfort: 4
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The furniture was hard and not comfy. The heat in pool and in the cabin was cold!

4 of 64 Guest Review

Guest Rating: 9.6
Dennis .Seville, OH
Stayed on 07/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Easy drive to Cabin a big plus. Far away from the bustle of Gatlinburg & Pigeon Forge, but close enough for a short drive. There was plenty of space within cabin for our 22 family members. Parking was our only issue

5 of 64 Guest Review

Guest Rating: 9.7
Steven L.Berne, IN
Stayed on 06/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Highly enjoyed the Marco Polo cabin. Wonderful view from porches with rockers to sit on. Kitchen had a big table and another table, so all could sit at the same time (we had 16 people). Maybe bring along some extra silverware, cabin had plenty mugs, glasses, pans and utensils. Pool and hot tub were nice. Cabin is near other cabins, but everything was quiet and enjoyable.

We called on late Sunday afternoon about something and the manager (Gus) responded quickly and with courtesy. It was handled well and we are very satisfied. This is our first experience with Cabins USA and we would recommend using them. Had a great vacation. When we come to this area again we will use Cabins USA.

Enjoy your coffee and view!

6 of 64 Guest Review

Guest Rating: 9.4
Ira C.Dayton, OH
Stayed on 06/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a little hot upstairs. I called about the air conditioning unit no one fixed it before We Left So it was a little hot upstairs. I called a few time someone came at Sunday.

7 of 64 Guest Review

Guest Rating: 9.5
Desmond J.Chicago, IL
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stay overall was very pleasant. However, the televisions need to be updated so visitors can have the option of using their app subscriptions to watch what they want as the channels we preferred were minimal. Also there were no tips for the pool sticks and the Foose ball was missing as well.

8 of 64 Guest Review

Guest Rating: 10
Lydia P.Dacula, GA
Stayed on 01/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

9 of 64 Guest Review

Guest Rating: 9.0
Jennifer W.Charlotte, NC
Stayed on 01/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall stay was good. There are few things inside the house that need to be address. The blinds in the 2 rooms on the main floor need to be replaced. There are missing pieces of the blind that are broken. We had to put sheets & blankets up to the window for privacy. Have the owner to place some type of shelving up in the showers. There is no place to put your soap on while in the shower. Definitely replace those worn out futons in the theater room & replace the carpet. Futons were nasty. They did provide sheets to cover them but they just need to replace them as well as the carpet.

10 of 64 Guest Review

Guest Rating: 8.3
Vanessa S.Oak Harbor, OH
Stayed on 12/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We stayed in Marco Polo with our 3 adult daughters, their spouses, and 11 grandsons for a 4 night Christmas vacation. The cabin is absolutely WONDERFUL! As with any vacation, there are pros and cons but I can assure you the list of pros is MUCH longer than the cons! I will list off the pros, cons, and some things I would have liked to have known before renting this beautiful cabin.

Pros:
* LOTS of rooms and space for everyone to do their own thing! With 11 boys aged 1-13, they had a most wonderful time!
* ENORMOUS kitchen table for lots of bodies to sit and enjoy meals together (Plus another table for overflow)
* Theater Room was quite a hit for all ages and included four large futons with fitted sheets to cover them
* Pool Room was nice and toasty warm (although the water could have been a little warmer but the grandsons didn't mind one bit)
* Bedrooms were very nice with a bathroom and TV in each one
* Adequately stocked kitchen with almost everything you may need for home-cooked meals
* LOTS of cupboard space for storage
* Large side-by-side refrigerator/freezer, double sink, dishwasher, electric stove, microwave
* Icemaker in the fridge was wonderful
* There is a coffee pot (bring your own filters) but I also took our Keurig because we have lots of coffee drinkers
* More than enough dishes and flat wear (We used paper plates and plastic wear most of the time for ease of cleaning-up)
* Code-locked Pool Room (That, I appreciated due to little ones constantly wanting to swim)
* Customer Service was a delight to deal with when I called (which wasn't often)
* The hot tub was a hit for the adults and ready to use the first night
* Brooms, dustpan, and vacuums available for use
* Washer and dryer on the 4th floor (The dryer door sticks a bit but you just have to give it a little tug and it will open)
* Charcoal grill for whipping up delicious meals so make sure to bring along your favorite charcoal
* Extra blankets in the dressers of the bedrooms for chilly nights
* Krogers, Dollar General, Gas Stations, Activities, Restaurants, etc. are just a few miles away (Krogers is approx. 4 miles)
* Wi-Fi seemed to work wonderfully the whole time we were there
* Check-in/Check-out was an absolute breeze

Cons:
- Parking is a nightmare! For a cabin that can hold 22 people, there's only 3 1/2 parking spots with no overflow parking that we could find.
- There is a charcoal grill but purchase good grill cleaner and grill brush. It took us about an hour to clean it off enough to use it
- Be prepared to do some cleaning when you get there. Nothing too terrible, but the Theater Room was pretty disgusting with cigarette butts under the futons and what appeared to be dried puke on the floor. I know some people complained about bugs on windowsills or cobwebs but COME ON! It's a huge cabin! Bugs happen. The first thing I did was a thorough walk-through, took pictures, and reported anything I found that I felt was unacceptable (cigarette butts, cigarette burns, suspected puke). I just didn't want to be charged for something that wasn't our fault.
- This may have been mentioned in the instructions, but you have to call for garbage pick-up. When we arrived, the enclosed bins were full and there were 3 bags sitting out from the previous tenants. I didn't realize I needed to call for pick-up so I awoke to quite the impressive mess, curtesy of a 4-legged visitor in the night. I called for pick-up in the morning and was told it would be picked up. I called again in the evening and told it would be pick-up overnight. I called again the next morning and explained that the garbage was now strewn ALL OVER! I cleaned up the first mess since I hadn't called for pick-up but I was slightly aggravated by the 2nd morning mess.

Thing to Know:
~ With 19 people, aged 1-61, I was prepared for lots of home-cooked meals, so I took my huge skillet, cookie/baking sheets, and large knives. There are 3 smaller skillets, two cooking pots, 4 cutting boards, LOTS of utensils, pizza pan, bread pan, and 3 storage bowls. There is no strainer but by no means a deal-breaker.
~ There are lots of 4-legged friends including bears and raccoons. We did find it was a bear that was getting in the garbage, as my son-in-law saw him one night from one of the decks. Be aware and don't let the kiddos out by themselves at night. Remember...we are visiting their home.
~ The Livingroom could be bigger. There is only seating for 5 adults on 1 small couch and 1 loveseat, but the huge kitchen table did make up for that.
~ There are starter dish soaps, dishwasher tablets, toilet paper, laundry detergent, garbage bags, and a roll of paper towels. It was nice having everything we needed already there after traveling all day. I was prepared by purchasing hand soap (for all the bathrooms), dishwasher tablets, dish soap, paper towels, toilet paper, bleach wipes, etc. before we got there.
~ We only saw 4 cockroaches (on our last night) but, THAT IS TO BE EXPECTED IN THAT AREA. Two were in the pool room, one in a closet, and 1 in the Theater Room. We never saw any in the kitchen, though.
~ There are more than enough towels in the bathrooms but, for convenience, we brought lots of beach towels for the pool.
~ We took a bluetooth speaker for the Pool Room entertainment.
~ As stated in the description, there are 4 floors. We ALL found out just how out of shape we were after a couple days of going up and down those stairs. I appreciated the 4 floors as no one felt they were crowded at any time.
~ With that many people, there was LOTS of food needed and the fridge held everything with room to spare. We did take a large cooler for adult beverages, just to be safe.

All in all, Marco Polo is an AMAZING place to stay and Cabins USA was a wonderful company to work with! I'm already looking for a cabin to stay in next year!


11 of 64 Guest Review

Guest Rating: 8.3
Cassandra B.Danville, OH
Stayed on 12/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Pros : Easy cabin to get to . Rooms are all good sizes and beds are very comfortable. Good view of mountains on back decks . Great Christmas tree .
Cons : We had 3 medium size trucks and 2 small cars and there was not enough room to park all vehicles in front of the cabin unless you didnt leave cause you couldn't open your vehicle doors to get in or out so we ended up parking a truck at the cabin next to us. Swimming pool said it was heated , it was cold but it was clean and a nice size . The swimmroom has a nice heater for when you get out freezing. The hot tub was a nice size but water did not really look clean and didn't smell very fresh like normally they do. The couches were all broken and there were alot of worn out or broken stuff throughout cabin and could use a good deep clean .
Overall we still had a great Christmas and felt blessed to be there and all together.

12 of 64 Guest Review

Guest Rating: 9.1
Shonette E.Harvey, LA
Stayed on 11/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The Cabin was nice but outdated. The movie theater was disappointing, it had fold up beds instead of a movie theater style chair. The bedrooms had a stale smell, I washed my comforter to make sure it was clean. The pool and hot tub was awesome. Overall we had a nice stay but I would choose a different more up to date cabin next time.

13 of 64 Guest Review

Guest Rating: 7.4
Jasmine .South Bend, IN
Stayed on 11/12/2022
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 7
Value: 7
Comfort: 8
Check Out: 10
Amenities: 2
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall the stay was decent not too many complaints. I would recommend you checking to make sure all amenities work! I was told the day of while at the airport that I would not be able to use the hot tub which was a HUGE inconvenience to myself and my group! I was told I'll receive a $100 refund out of $3500 which I feel was still too low for the inconvenience. There were 2 dead bugs found which I could expect being in the mountains and a beer can on the porch! I love the size of the cabin and my group was comfortable. Also with the pool, the temperature was really cold. Not sure as into why being that it is inside! The manager didn't have any sympathy about me being frustrated with the hot tub being broken. He stated, "you're paying for the cabin not the amenities" but how if when customers are looking at the pictures we're selecting based on what's included! I would recommend to check and double check again about all amenities working!

14 of 64 Guest Review

Guest Rating: 9.8
Tenisha W.Greenville, SC
Stayed on 07/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great.. My family & I enjoyed ourselves... My only suggestion would be that the theater room & the living room furniture need to be updated & the bathrooms could use maybe a bath caddy to hold your soap.. The two rooms upstairs that share a balcony doors could use a curtain or something for privacy but other then these simple things the cabin was great.. Oh & the stairs will wear you out going up & down.. lol

15 of 64 Guest Review

Guest Rating: 8.5
Jodi A.Deatsville, AL
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
During our stay we had several issues that had to be addressed. Each issue was addressed in a timely manner and resolved mostly. The air conditioner on the main floor was not working properly. When I called about it someone was sent out quickly to fix the problem. The problem was not permanently fixed and someone had to come out again. Once again, someone came out quickly and took care of the problem. The night before we checked out the air stopped working properly again.

Also, there was a soft spot with broken tile in the floor outside of the pool area. It was a major safety issue. This was resolved in a timely manner.

This cabin needs a few updates and repairs, but overall I would rent this cabin again. Each member of the staff I talked with was very helpful and made sure we were taken care of.

16 of 64 Guest Review

Guest Rating: 7.9
Cassandra J.Chattanooga, TN
Stayed on 03/05/2022
Ratings:
Booking: 8
Staff: 6
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The stay could have been better if the amenities were better. None of the bathrooms had a soap holder or shower caddy in the shower. There wasn't any hand soap on several of the sinks. The futons in the theater room could use cleaning. The pool table was old and tattered. Also the tv in one of bedrooms didn't work and when we called maintenance about it no one came until the next day. That television had to be replaced and that room was didn't have a working tv until the day before check out. After checking out we realized we left a fire stick and I was told I would get a call back and still haven't heard from anyone about it. I have stayed at Cabins USA in the past and this stay was the worst.

17 of 64 Guest Review

Guest Rating: 9.6
Stephanie H.South Pittsburg, TN
Stayed on 01/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin and wonderful for children. The "theatre" area could use work with the futons but other than that it's a very spacious comfortable cabin !! We will be back !!!

18 of 64 Guest Review

Guest Rating: 8.5
Lashonda G.Murfreesboro, TN
Stayed on 01/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin is beautiful. However, the downstairs area did not look like it had been cleaned (trash and plastic cups left in theater and game room) and the futons in the theater were ripped and did not look sanitary enough to sit on, which would be bad at anytime but particularly during this pandemic. The really bad ones should be replaced. They did provide fitted sheets so we put those on before we sat. Overall the stay was nice and the manager (Gustavo??) at Cabins USA was thoughtful in his response to the situation. I would stay again.

19 of 64 Guest Review

Guest Rating: 10
Dionte M.Cincinnati, OH
Stayed on 11/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

20 of 64 Guest Review

Guest Rating: 7.7
Janice M.Moncks Corner, SC
Stayed on 11/10/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 2
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 6
Would Recommend Property: 9
Guest Comments:
The floors were filthy dirty and for a house that sleeps 20 there were not enough towels and wash clothes. There were no hand towels either (we had 10 adults, 3 toddler, a 10 YO and a 8 month old) . I called and left 2 messages and no one returned my calls. The rental process was fine as well as the check in and check out. There was a lot of construction going on that I was not aware of or told about which made for a not so peaceful stay. Also, did not realize the cabin was so close to other cabins; would have preferred to have a cabin more isolated. Also, the pictures on the internet make the inside look bigger then it really is. We had 5 vehicles and parking was very tight and limited. My overall review would be a 5.

21 of 64 Guest Review

Guest Rating: 9.3
Charlene M.Detroit, MI
Stayed on 10/28/2021
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The cabin is beautiful and accommodated our family of 15 well. Upon arrival, I called and spoke with a representative and sent an email including pictures.
There were broken blinds in 3 of the bedrooms, the rugs in both rooms, on the lowest level, had spots and are very worn which causes them to not look clean, especially the room with the bunk beds. Also, in the room with the bunk beds, the comforters were unclean and there are a couple of large plaster areas used to patch the wall, one is the wall color and the other is white which sticks out terribly and there was a sticker from a piece of clothing on the wood of one of the bunk beds.
The walls in the theatre room are scratched up to where it looks like chipped paint - white cement throughout and the futons are very worn with a few torn areas and a burn hole on one of them.
A few of us had to clean the showers in our rooms and I also had to clean the toilet bowl in mine.
In the swim area, the steps had not been swept, as there were spider webs and pieces of food (fries) and debris present. In the living room, there is a large area of something white on the wall near the couch.

Two days later, in the evening, a maintenance person came to check things out and said that he would be back - well he did come back but it was the next evening. He began repairing a plaster area in one of the hallways, which he stated was not right and he decided to fix it first. He made a mess which allowed us not to be able to access the pool area so we asked him to leave is that we would be checking out the next morning.
To this day, I have not heard from anyone.
11/5/2021

22 of 64 Guest Review

Guest Rating: 10
Stacey M.Blacklick, OH
Stayed on 10/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Marco Polo cabin was perfect for our Couples Retreat (7 couples). We have done this retreat for years and this is the first year that we were able to have the same bedroom accommodations for all 7 couples; all king beds, all private bathrooms. While we did not use the 8th bedroom with the bunk beds, we did threaten to use them for any spouses that weren't enjoying themselves! The cabin was cleaned very well upon our arrival. The cabin space was amazing. I personally enjoyed the balcony that was right off of our bedroom on the upper level, which we only shared with one other couple. It was perfect for early morning/late night convos over coffee/cocktails. We are a group that loves water, so the indoor pool and the Jacuzzi were excellent amenities. The kitchen was well stocked with utensils, pots and pans. The only thing that the cabin didn't have and we forgot to pack up was a Keurig machine. Everything else was perfect! Our Couples Retreat group agreed that this cabin took over first place for us. The reservation and check out process with Cabins USA was flawless, no issues and no recommendations for improvement! The young lady who checked us in provided stellar customer service. We also scheduled a trash pick up and they were there within the hour. We will definitely be using Cabins USA again next year!

23 of 64 Guest Review

Guest Rating: 9.4
Shardell W.Indianapolis, IN
Stayed on 08/14/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I really enjoyed our stay. The pool was nice and warm at first however, after someone came to service the pool during our stay and I think they forgot to turn the heat back on because the water was freezing. We weren't able to use the pool after that meaning we only really used it for a half day which was really disappointing. Also a cabinet door was missing in font of the sink and we never located a mop, only 2 brooms.

24 of 64 Guest Review

Guest Rating: 9.7
Terri H.Loveland, OH
Stayed on 07/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Couldn't really enjoy the pool it was too cold for everyone. Would have been nice if it was heated. Couldn't use the theater room unless one of kids hooked up their game system as the TV remote was missing. Couldn't read the temp on the hot tub the digital display is messed up. Overall though nice cabin comfortable beds. Plenty of room to spread out.

25 of 64 Guest Review

Guest Rating: 9.2
Erin P.Rosebud, MO
Stayed on 06/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall the cabin accommodated our group of 22 people well. Parking was an issue. We had 6 vehicles plus a motorcycle. There was only enough room for 5 vehicles.

Once we arrived the wi-fi code and pool door code given to me was wrong. I called the office and it was quickly resolved.

The kids could not wait to get into the pool. When they did get into the pool, it was steaming/burning hot. To the point where they could only stay in for 5 minutes. Called the office again and requested someone to come look at it. Maintenance came the next day and turned off the system and started filling pool with cold water to help cool down. Only issue with this is that by the end of the week the pool was cold and we didn't feel like calling maintenance again.
I'm concerned that the pool and hot tub are not maintained as they should be. Out of our group of 22, we had 4 kids and 2 adults get ear infections &/or UTI's.

I also want to mention that the bunk bed room and theater room had not been vacuumed from the group before us. If there had been a vacuum left at the cabin, I would have made sure to clean the carpets before we left.

26 of 64 Guest Review

Guest Rating: 8.3
Natalie B.Camp Hill, AL
Stayed on 05/31/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 5
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The stay @ Marco Polo was nice however there were a few things that could have been better such as the pots and pans were scratched up, knives were extremely dull, the programs offered on the tv was limited as well as poor internet accessibility, the pool table & pool sticks needs replacement of all items. The space for this cabin was very accommodating to my family. If we had to stay again it's possible with a few upgrades here and there.

27 of 64 Guest Review

Guest Rating: 9.8
Marisa B.Lyman, SC
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Marco Polo cabin was an awesome stay for our group. Very cozy and comfortable. The location was okay would be better with more parking for cars. The pool are was great. Water was a little cool but the room was very warm to make up for the cool water. The beds was comfortable and the water and the bathrooms stayed a good temperature which is plus for the amount of people that stayed. Make sure to check the remotes to the television in the rooms. We found some didnt have batteries or they didnt work. The overall stay was amazing and would definitely book again. Thank you Cabins USA!

28 of 64 Guest Review

Guest Rating: 8.7
Rhonda O.Leesburg, IN
Stayed on 11/24/2020
Ratings:
Booking: 9
Staff: 7
Cleanliness: 7
Check In: 8
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We did a look over of the cabin when we got there. There were dents on the refrigerator door . Opened the refrigerator and the plastic lid on the door fell off and broke, the 1st pull out drawer wouldn't work and the shelves were dirty. Walked on thru and 2 of the showers had dirty towels laying in them, so we washed them. Going down to the 3rd level or the 4th level at the end of the stairs, there was a hole in the wall. The pool was never warm, and hot tub finally got warm by Friday. The carpet in the theater room was a real mess and two of the cushions smelled liked wet dogs. Had no sweeper we could find only a broom with no dust pan. Found a half eaten mcdonald burrito under one bed that was so hard , and part of another sandwhich under another bed that was so hard, and donuts under another. THey had been there for awhile. Had to replace batteries on two of the tv remotes.. We loved the view and it was easy to find after we called and got directions for the third time. We left before they were emailed to us. They said to call and they would text them. The guy that text them forgot to tell us to turn right off of Wier Valley so we ended up in Gatlinburg. Called back and he left pout another turn, so the third time was a charm. The window sills on the floor with pool, were filthy with ladybugs and trash.

29 of 64 Guest Review

Guest Rating: 9.5
Royce D.Wetumpka, AL
Stayed on 11/14/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We did enjoy staying here. The cabin was great for our big family. Each bedroom having its own bathroom was great. The grandkids loved the media room and game room. Although there were no food balls and even though we reported these, we never received any. The pool was not cleaned good when we arrived but they did immediately send someone out to clean it when we reported it. We felt the kitchen was well stocked,also. We especially liked the location being so accessible to the town.

30 of 64 Guest Review

Guest Rating: 9.1
Lakita C.Detroit, MI
Stayed on 09/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The property was not impressive. It could use some updates. You can tell where the wall is patched up in places, the movie room could use new furniture and some paint, and there are no dishes in the kitchen. For a cabin that has 8 bedrooms 4 coffee mugs is not enough. There also were not enough pots and pans.

31 of 64 Guest Review

Guest Rating: 10
Reginald T.Dillon, SC
Stayed on 09/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 64 Guest Review

Guest Rating: 7.7
Lateasha C.Columbus, GA
Stayed on 07/25/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 4
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
It was good cabin to stay we were there to celebrate my son's graduation and the loss of my mom it was items broke & we had to leave to go get wash clothes because none where there until the maintenance guy Charlie came & bought some he did take pictures of everything that needed to be fixed but overall it was a okay trip

33 of 64 Guest Review

Guest Rating: 10
Marlisha A.Memphis, TN
Stayed on 06/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will say the WiFi could be a little stronger for guest but overall I enjoyed my stay.

34 of 64 Guest Review

Guest Rating: 9.9
Sherryl W.Bossier City, LA
Stayed on 05/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful!! Location was perfect. The views are absolutely stunning. Very peaceful place. Roads to cabin were great. We had 22 family and friends in the cabin and were never crowded at any moment. Very spacious. The kitchen was nice and big. Loved the tables. Enough room for everyone. The only minor issues we had were the arcade game was broken and the pool table needs to be replaced. Needs more outside trash bens with that many people. Overall loved this place and would definitely recommend it to anyone. The resort is beautiful.

35 of 64 Guest Review

Guest Rating: 9.2
Laresa W.Concord, NC
Stayed on 04/16/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was beautiful and was enough space for my family. Check in and out went perfectly. We couldn't locate a broom and dust pan to be able to sweep or mop and most cabins I have stayed have them. There are a few problems with the carpet in the room with the bunk beds and the furniture in the tv room doesn't quite match what was pictured. I would suggest having some kind of seating at the pool. Other than that, I have provided the info for this cabin to several inquiring people and I would recommend using Cabins USA.

36 of 64 Guest Review

Guest Rating: 8.7
Tf .Charlotte, NC
Stayed on 02/21/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Thankfully I read the prior review about lack of kitchenware because this cabin definitely doesn’t have enough for a large group. Bring extra pots and pans! Also, the heated pool wasn’t heated at all. The room was heated but the pool was uncomfortably chilled and we just couldn’t get it warmed up. The kitchen furniture is definitely not adequate for the space. The tables take up so much space you can barely move around the kitchen. We had to move an entire table out the kitchen just to move around the space at ease. Besides all that - we love the cabin! Wished the view was better but oh well. The beds were comfortable, rooms were clean, and no bugs (besides the expected ladybugs). The cabin was easy to access and very close to the city and many attractions.

37 of 64 Guest Review

Guest Rating: 8.1
Miriam G.Griffin, GA
Stayed on 01/16/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 7
Check Out: 7
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay. Everything was nice. The only negative was that there were roaches and I never received confirmation of checkout.

38 of 64 Guest Review

Guest Rating: 10
Robin B.Southaven, MS
Stayed on 12/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

39 of 64 Guest Review

Guest Rating: 9.8
Margaret S.Nashville, NC
Stayed on 09/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful. I would highly recommend increasing the size or adding more cook ware to accommodate large groups.

40 of 64 Guest Review

Guest Rating: 8.5
Pascha T.Lawrenceville, GA
Stayed on 08/30/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We requested washcloths Friday after check in, didn't receive them until Sunday, we had to buy them from the store. There wasn't enough garbage bags for trash. Also, some of the bed linen and bed pillows were dirty. Other than those things, the property was nice and we enjoyed our stay. Thanks!

41 of 64 Guest Review

Guest Rating: 9.8
Rico/syble J.Rowland, NC
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Enjoyed our family vacation cabin was beautiful and the views from the outside was amazing.

42 of 64 Guest Review

Guest Rating: 9.5
Anna J.Woodbine, KY
Stayed on 07/21/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our church group of 25 people, enjoyed this cabin very much! We were very pleased with the amount of space, amenities offered, and mountain view. The cabin was exactly as pictured on the internet. We would rent this cabin again!!! The only negatives we found with this cabin were with trying to accommodate the amount of people that this cabin sleeps, It needs more cookware. Because of the numerous bathrooms and swimming pool, the cabin needs to offer several more towels and washcloths. Overall, Marco Polo is a great cabin to visit!

43 of 64 Guest Review

Guest Rating: 9.7
Willie L.Birmingham, AL
Stayed on 06/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Most everything was perfect! Beds a little too firm for me. All in all we enjoyed our stay!

44 of 64 Guest Review

Guest Rating: 10
Toschia N.Cincinnati, OH
Stayed on 06/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

45 of 64 Guest Review

Guest Rating: 9.0
Danielle W.Memphis, TN
Stayed on 06/16/2019
Ratings:
Booking: 8
Staff: 7
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful cabin. The pool was a great hit with everyone!

46 of 64 Guest Review

Guest Rating: 9.5
Samuel M.Frankfort, KY
Stayed on 05/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall I was very happy with the accommodation. I paid for the cabin myself as a "Thank You" to family and friends who have helped my family over the past year. I was pleasantly surprised the pool room had a door with a combination lock as well. With a quick call to the reservation desk I was given the combination. This is incredible with families with children for safety purposes. I did the express check-in which was a breeze. The address was sent within 24 hours and easily sent out to the rest of the people in my party. My only negative on cleanliness standards is there was dog poop on one of the balconies and a few of the pillows were stained. There were many wasp nests on the underside of balconies as well. Something was wrong with the dishwasher as well.. I don't believe it operated properly if at all. Luckily we don't mind washing dishes and I didn't feel this was too much of an inconvenience. I also found where the 4th futon which had broken was disposed of right behind the house. For being an 8 bedroom cabin parking wasn't that great either. It appears in the near future they will be a cabin built next door as well as two additional on the other side. Yes, as other reviews say, the tables are massive and they take up a good chunk on the kitchen. We rearranged them to benefit our needs. The theater room is a great thing to have but we really didn't use it. Granted, we only stayed for 2 days. There were TV's in all bedrooms, the game room, living room and media room; so no worries on entertainment. The closest store is about 7 minutes away which wasn't terrible. There are more than enough attractions close to keep guests busy while staying here. The roads getting to the cabin are curvy and very "country". Overall, we had a great weekend and this is the perfect cabin for people who all may not know each other since there are 3 separate floors with bedrooms. We didn't experience hot water issues. My only recommendation is to turn the hot tub on as soon you arrive to make sure it is hot when you want to use it later that night.

47 of 64 Guest Review

Guest Rating: 9.7
Kathie G.Farmington Hills, MI
Stayed on 05/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an amazing cabin, it was a group of 15 of us and the size worked out very nicely.
The kitchen was stocked with many dishes, but needed a little help as far as pots and pans to cook with. The dishwasher wasn't working but this is it, as far as the cabin goes. Now the cleaning crew did not respond to our request when we first arrived and requested that the bunk bed room be vacuumed, the beds had old gum and trail mix in the creases of the bunk beds. Because the cleaning crew never showed up I ended up cleaning those areas that were overlooked. The rest of the cabin was very CLEAN and very COMFORTABLE. The Pool and hot tub was a big hit, also the game room was big enough for us to do yoga in the mornings. I loved this cabin and would be willing to rent it next year.

48 of 64 Guest Review

Guest Rating: 10
Kokeithia J.Roanoke, AL
Stayed on 05/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the location and I will book again. Not too close to town and not too far from town, perfect location..

49 of 64 Guest Review

Guest Rating: 9.5
Sheronda R.Chattanooga, AL
Stayed on 04/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

50 of 64 Guest Review

Guest Rating: 10
Shekena S.Hiram, GA
Stayed on 04/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

51 of 64 Guest Review

Guest Rating: 10
Tammy D.Versailles, KY
Stayed on 03/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great experience!

52 of 64 Guest Review

Guest Rating: 10
Bradley K.Iuka, IL
Stayed on 03/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Cabin, beautiful views. Loved every minute of our stay.

53 of 64 Guest Review

Guest Rating: 10
Tracey D.Center Point, AL
Stayed on 10/06/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was really nice and extremely clean. We enjoyed our stay and will definitely use Cabins USA again. Thanks!

54 of 64 Guest Review

Guest Rating: 7.9
Stacey E.Spartanburg, SC
Stayed on 02/01/2019
Ratings:
Booking: 7
Staff: 9
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
we enjoyed our stay there. We had a few minor problems that was handle quickly.

55 of 64 Guest Review

Guest Rating: 9.6
Monica C.Memphis, TN
Stayed on 01/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I rated the amenities a 6 because the indoor pool never got warm enough to use. It remained ice cold my entire stay even after mantience serviced it. So we didnt get to enjoy the indoor pool at all. Other than that the home was Beautiful and clean. The service was awesome.

56 of 64 Guest Review

Guest Rating: 9.2
Scottie H.Marbury, AL
Stayed on 12/13/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My family of 16 had a super fun Christmas time here at Marco Polo. Everything was clean and nice. Only negative was the showers ran cold after 2-3 had a shower. Living room could be larger for that many people. I would take out the extra long table and put two smaller ones and turn the loveseat around to provide more space. Another suggestion would to put a frig in the game room. Would keep from having to keep our drinks in our coolers all weekend. Also put a curtain on the two upstairs bedroom deck doors. We would stay here again. Just be prepared to do a lot of climbing up and down stairs.

57 of 64 Guest Review

Guest Rating: 9.5
Betty P.French Camp, MS
Stayed on 11/20/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and well stocked.
The ONLY problem we had was there was not enough hot water supply for the
amount of people it sleeps. We had to take alot of cold showers.
Otherwise it was a very nice and pleasant stay.

58 of 64 Guest Review

Guest Rating: 10
Ashlie D.Kernersville, NC
Stayed on 10/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love cabins USA and we loved the cabin Marco Polo it was a beautiful cabin me and my family had a blast

59 of 64 Guest Review

Guest Rating: 8.0
Gregory R.Atlanta, GA
Stayed on 09/06/2018
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 7
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Marco Polo is a good cabin and would recommend it. Location is out o town but not too far away. View from the cabin is fantastic without a drive up some narrow gravel mountain road. As mentioned in another review two futons in the movie theater have broken legs but we did not use very often. Also mentioned in another review there needs to be a light on the front porch steps to prevent a trip. The front porch lights do not adequately light the steps. Another minor items were: There are plenty of closets but no hangers. The showers need soap dishes and a place to hang wash rags.

Cabins USA staff are friendly and accommodating. We had an issue with the dishwasher and maintenance came out to fix it on a Saturday night. They were there working on it until 10pm.

60 of 64 Guest Review

Guest Rating: 8.5
David K.Mount Airy, NC
Stayed on 08/16/2018
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
This cabin was great, it was big and was in a good location. The issues I had with it were as follows: no info when you can into the cabin as far as internet access or pool access or any instructions on anything. We had to reprogram the tv remote so that it would change the channels and for a cabin of this value it would be nice to have a better tv package than just the basics without any sports. The pool was awesome but the theater room seating was cheap and broke the 1st time we just sat down on it. I might be nit picking but when a cabin cost what this one does it seems like it should be almost perfect and while this one was good it did not seem to be worth the cost per night. Also this is minor to but having to grill with charcoal is just a personal negative.

61 of 64 Guest Review

Guest Rating: 9.6
Kerry M.Stewarts Town, PA
Stayed on 08/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
It was a really nice place but they need a light on the steps I had one person fall in the dark and don't want anyone else to fall

62 of 64 Guest Review

Guest Rating: 9.5
Heather T.Zachary, LA
Stayed on 07/16/2018
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Some things in the cabin were missing or broken. We called and left messages was unable to get a call back. However we did leave a note. Overall our stay was great we will definitely be back again and again!!!!

63 of 64 Guest Review

Guest Rating: 9.3
Henry R.Jennings, LA
Stayed on 07/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Really enjoyed our stay at Marco Poli we had a problem when we first got there it took them til the next day to get someone to fix it but when the Guy name Alex came he was nice and professional and did a very great job real good employee he work quick and hard and had us done in no time hay off to him.... only thing need was more pots and pans but overall a very good stay and nice cabin I would book again if need be.........

64 of 64 Guest Review

Guest Rating: 9.5
Kishor B.Rome, GA
Stayed on 06/22/2018
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Nice cabin and clean and good location good job ðŸ'

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

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Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

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Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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