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Bear Mountain Lodge Guest Reviews

Reserve Bear Mountain Lodge Today!

Featured Property Photo
3 Bedroom, 2 Bath, Sleeps 8, Cabin Rental
with 2 level cabin, 2 king beds, 2 queen beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, mountain view, non smoking, washer/dryer
Overall Rating: 9.5 / 10

1 of 44 Guest Review

Guest Rating: 10
Clinton H.Milroy, IN
Stayed on 09/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We originally booked a cabin, and had some issues so they moved us to this cabin free of charge! The location was a decent location, parking isn't the best! Hot tub is nice, and relaxing. The pool table and pac man machine was nice so you can play some games with your family! Beds were all big and nice! Everything was spacious and perfect for the 6 of us that stayed there!

2 of 44 Guest Review

Guest Rating: 8.6
Brittany B.Hephzibah, GA
Stayed on 08/04/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My family amd I stayed a week at this property and enjoyed our stay there. The view from the front porch was beautiful and we enjoyed our coffee there in the mornings.
The beds and pillows were comfortable and we enjoyed the hot tub in the evenings after long days out.
The location was wonderful and not far from all the attractions in town.

We did purchase disposable cups to use as not many were provided, but that wasn't an issue. The hike to and from the pool is hard, but an easy drive down if you don't mind getting in your car and the toilet downstairs is tricky to flush.

Overall, the cabin could use a deep clean. There were several dust bunnies and some webs on the ceilings corners. The air vent in the kitchen was very dusty. These are things that can be cleaned simply with a vacuum and dust rag. It isn't anything that would keep me from booking the property again in the future, but it for sure could use a cleaning.

3 of 44 Guest Review

Guest Rating: 9.4
Christoper C.Massillon, OH
Stayed on 06/27/2024
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 4
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just was very upset that i was told check in was at 4pm and wasn't able to check in until about 4390 I had to sit and wait in the hot care until the cabin was ready

4 of 44 Guest Review

Guest Rating: 9.7
Megan M.Barboursville, WV
Stayed on 05/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

5 of 44 Guest Review

Guest Rating: 8.4
Edward H.Anacoco, LA
Stayed on 10/16/2023
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
All in all was a nice place.
Around 10min drive to "the strip".
For the most part was a clean abode.
Everything was in order upon our arrival.
We only used the upstairs bedroom and the bed was comfortable and the ceiling fan was nice addition.

Good luck with that pile of tv remotes. (Still unsure wth)
Steep parking! BE CAREFUL!
Those stairs are brutal with heavy luggage.
There were no instructions given on how to light the fireplace but it can be found on youtube (YW!)
Adjust the hot tub temps at your own risk, too.
If you open the windows please beware of spider webs..and spiders.
The grill in the photo is NOT the grill that is there now.
Those crêpe myrtles need to be cut back to open up the view.

Overall assessment:
Property needs attention.
Would stay again with less luggage and in my Jeep and not car.

6 of 44 Guest Review

Guest Rating: 10
Brittany H.Nashville, TN
Stayed on 09/08/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great experience everything in the cabin was clean and my family was comfortable the whole time thank u

7 of 44 Guest Review

Guest Rating: 10
Rachel M.Pinckney, MI
Stayed on 08/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved the view from this cabin. It was very nice and we would definitely stay here again. Our air conditioning went out and they came right away to look at it. Unfortunately they couldn't fix it so they offered us a different cabin. We packed up our stuff and moved to another cabin. The new cabin was beautiful and just as nice. Thank you for the great vacation and we will be back.

8 of 44 Guest Review

Guest Rating: 7.9
Todd F.Granite Falls, NC
Stayed on 08/07/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Great stay. Only a few things. the hot tub filter was dirty and the water was not clear. No broom for sweeping floor. Bed skirting was ripped. Blankets in closet were unfolded and throw in floor. It was an old bed spread.

9 of 44 Guest Review

Guest Rating: 9.6
Shree B.Concord, NC
Stayed on 06/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Our stay at this cabin was great, great location, easy to find, clean, only a few things were wrong and I did notify the rental agent upon my checkout and they were to send someone out to make sure that it was in order for the next renter. These are some of the things that were wrong which I did see that on some other reviews people had mentioned also so I was not caught off guard by it but the TV in the back downstairs bedroom did not connect and couldn't watch anything, the hot tub for some reason never got warm and it slowly dropped in the water level (not sure where the water went as I didn't see it going anywhere) but the upstairs whirlpool soaker tub made up for that, I would say that there needs to be more lighting on the stairs up and down to the cabin (if you return when it is dark just take it slow and careful), The parking is on a VERY steep hill and if you do not have a vehicle that is not great on hills such as small cars I would recommend getting an SUV OR TRUCK rental. Overall the cabin was clean and spacious my family had a great time there was 5 of us and the 3 bedrooms suited us well. The area is also quiet as long as the people in the other cabins around are not loud (which on our stay they were quiet and no parties). The pool table and game console were fun also. I would stay here again. Oh and the View was amazing! Staff were nice, check in and out was easy as well. Thanks Cabins USA

10 of 44 Guest Review

Guest Rating: 10
Keshonna H.Memphis, TN
Stayed on 02/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed 4 days and 3 nights. I absolutely loved everything about the cabin except the parking. This cabin is located on the hill so the parking is very weird. This was not a huge deal, but I felt that it should be mentioned. Overall, I enjoyed my stay and will continue to book my yearly cabin rentals with Cabins USA.

11 of 44 Guest Review

Guest Rating: 9.5
Denise T.Saint Augustine, FL
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family enjoyed a wonderful Christmas in this beautiful cabin. The cabin was cozy but the couches were very uncomfortable and there was a lot of dust which aggravated my daughter's allergies. We would definitely stay here again. The staff was excellent. Perfect location to all the attractions.

12 of 44 Guest Review

Guest Rating: 9.8
Mandi H.Harrington, DE
Stayed on 11/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

13 of 44 Guest Review

Guest Rating: 9.7
Amy N.Plain City, OH
Stayed on 09/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin my family really enjoyed every minute we spent there. My only complaint would be the cabin needs deep cleaned . Doors and vents were dusty and cabinets needed a good cleaning witch I did some of it. But other then that it was amazing. We will definitely be back. Aww and there is a friendly raccoon we named Ricky who likes to visit the back porch and still you pop or beer. He is just out looking for a good time.

14 of 44 Guest Review

Guest Rating: 9.5
Kenneth T.Indianapolis, IN
Stayed on 09/09/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Beautiful cabin with an amazing view only thing lacking was a good grill still using the old park grill. Still was worth every penny

15 of 44 Guest Review

Guest Rating: 8.9
Barbara W.Moshannon, PA
Stayed on 06/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin is gorgeous. The parking area for this cabin was difficult being on a pretty steep slant. A bit disappointed in the cleanliness. I cleaned it when I got there & left it cleaner than it was when we left. Bit overall, great cabin & location!

16 of 44 Guest Review

Guest Rating: 9.4
Sid B.Daphne, AL
Stayed on 06/05/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

17 of 44 Guest Review

Guest Rating: 9.3
Madison B.Tuckasegee, NC
Stayed on 05/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

18 of 44 Guest Review

Guest Rating: 9.7
Andrea S.Taylor, MI
Stayed on 04/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was absolutely perfect for our first stay in Tennessee. Location was great, just on the outskirts of the main strip in Pigeon Forge and the first cabin going up the mountain. And only about 15 minutes from Gatlinburg. Only two things that weren't the greatest was the parking (very steep and not a lot of room) and around the vents in the cabin it was VERY dusty. Other than that, we loved every minute of our stay. More than enough room for 4 of us and having 2 bathrooms is fantastic!

19 of 44 Guest Review

Guest Rating: 10
Amy R.Alexander City, AL
Stayed on 11/20/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I cannot say enough nice things about the staff at Cabins USA! The staff is AWESOME!! They drive out to personally check the property for cleanliness and even changed lightbulbs!!! The cabin was clean and well stocked. I'll definitely stay in the cabin again and 100% use Cabins USA from here on out!!

20 of 44 Guest Review

Guest Rating: 9.4
Sandra C.Fort Walton Beach, FL
Stayed on 11/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderfully stocked kitchen, and ALL linens, towels, paper products, dishwashing tabs, cooking utensils, etc. were more than we expected based on other cabins we've rented over the past several years. Even plenty of TP and coffee filters! The windows and sills could use a good cleaning, and the blinds and underneath the furniture had not been swept or mopped for quite a while - it looks like a couple of spring cleanings have been missed but everything else truly more than made up for that. Would definitely recommend and would definitely choose to stay at this cabin again!

21 of 44 Guest Review

Guest Rating: 9.6
Henry H.Mount Carmel, TN
Stayed on 11/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time, the location was great and the cabin was super nice. Bear Mountain Lodge was easy to get to and located close to Pigeon Forge but was fast enough away to feel somewhat remote. We loved the two smaller refrigerators which was great for drinks. Looking forward to our next trip to the Smokies to stay in a fantastic cabin.

22 of 44 Guest Review

Guest Rating: 9.8
Daniel F.Knoxville, TN
Stayed on 10/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

23 of 44 Guest Review

Guest Rating: 9.9
Lucy O.Hoopeston, IL
Stayed on 10/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our time at Bear Mountain Lodge. The view was amazing. The cabin was mostly clean although we did notice cobwebs in the corners and a couple things left behind from the last family. We felt the location was perfect getting to area attractions. We didn't love the parking situation but I don't think there are many other options. The cabin next door had 4 vehicles for their family and our parking area wasn't clearly marked so they kept parking at the end of the hill.

24 of 44 Guest Review

Guest Rating: 10
Terrance W.Saginaw, MI
Stayed on 07/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

25 of 44 Guest Review

Guest Rating: 10
Ciara A.Acworth, GA
Stayed on 07/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

26 of 44 Guest Review

Guest Rating: 8.9
Eric C.Bethelridge, KY
Stayed on 07/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

27 of 44 Guest Review

Guest Rating: 10
Brittany S.Jackson, TN
Stayed on 03/11/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great stay and the location was great. I loved the mountain view from the front of the cabin, it was beautiful! The only issue was the cable didn't work in the down stairs bedrooms. I called cabin usa and they sent someone over right away to fix the issue. I will be returning soon , again it was a great stay

28 of 44 Guest Review

Guest Rating: 9.5
Steve A.Franklin, TN
Stayed on 03/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The location is great for Pigeon Forge entertainment and dining. Easy access to the parkway and Gatlinburg. The rooms are spacious, the beds comfortable, and the kitchen was more than adequate. A bit more light on the grill would be helpful but it didn't stop us cooking some great steaks and having s'mores!

Minor details could be addressed; a floor register wouldn't stay open, some blinds didn't work right, the pool table is in a space to small.

The grade of the drive is substantial and could be an issue for some people with mobility issues and there needs to be better light at the bottom step.

Overall we had a great weekend and really enjoyed this cabin.

29 of 44 Guest Review

Guest Rating: 9.5
Judi &.Greenacres, FL
Stayed on 12/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our fifth time using Cabins USA and our first time staying at Bear Mountain Lodge. The cabin is just as the video and photos show. It is beautiful. We stayed during the week of Christmas and had a great time. We were however a bit disappointed in the cleanliness of the Cabin when we arrived. The tub needed a good cleaning and the bathroom sinks looked as though they were not wiped down. The Driveway is steep and is your only option for parking. Made unloading and loading a bit difficult. Not to mention dragging your luggage up the front stairs. Not the end of the world but we brought my parents with us so it was challenging for them at times. The Fireplace is no longer gas but electric and does not put out a lot of heat.
On Christmas Eve it began to snow and we woke up to a winter wonderland White Christmas. The heating in the cabin worked great and kept us cozy our entire stay. Thank you once again to Cabins USA for helping us make more awesome memories to last a lifetime.

30 of 44 Guest Review

Guest Rating: 9.6
Davidson, B.Chattanooga, TN
Stayed on 12/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

31 of 44 Guest Review

Guest Rating: 8.7
Jenna F.Bracey, VA
Stayed on 12/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This property was nice. A few things were disappointing:

1-parking. We had 2 vehicles and had to park on a very dicey hill. Not conducive at all for unpacking/packing up or loading kids in the car.

2-the kitchen pots/pans need to be replaced. Horrible condition!

3-electric fireplace was underwhelming.

4-the property was quite dusty like someone hadn't been there in quite awhile.

32 of 44 Guest Review

Guest Rating: 10
Ginger T.Booneville, MS
Stayed on 11/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

33 of 44 Guest Review

Guest Rating: 9.9
Sharen I.Mobile, AL
Stayed on 11/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

34 of 44 Guest Review

Guest Rating: 10
Kayla F.Gainesboro, TN
Stayed on 10/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 44 Guest Review

Guest Rating: 10
Ryan L.South Whitley, IN
Stayed on 08/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 44 Guest Review

Guest Rating: 10
Therese K.Saint Clair Shores, MI
Stayed on 05/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had to have maintenance out twice. The first time was to get us into the cabin because the key code was not working and he had to switch out the entire code and device. The second night the air conditioning went out. Otherwise it was a fantastic time

37 of 44 Guest Review

Guest Rating: 10
Elizabeth B.Gaffney, SC
Stayed on 05/08/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

38 of 44 Guest Review

Guest Rating: 9.7
Sheritha P.Birmingham, AL
Stayed on 02/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I gave a 7 for cleaning because there were bug bugs in tubs and lots of dust in the shower on the back of the doors but I loved the cabin and will come again

39 of 44 Guest Review

Guest Rating: 8.5
Brandy A.Jacksonville, AL
Stayed on 01/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Good value for the money, but needs a few things. There were only enough forks for all six of us to eat one meal, so we were constantly washing forks. The kitchen chairs are all pretty wobbly. The steep flight of stairs up to the front door are not lit, which is dangerous in the dark, when you’re carrying a child especially. It looks like there might be lights that are broken? The tv channels are extremely limited...not even some of the basics.
Overall, the cabin was pretty clean. There were plenty of towels, which I appreciate!

40 of 44 Guest Review

Guest Rating: 7.8
Elizabeth B.Gaffney, SC
Stayed on 11/08/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only complaints would be that we were given 2 washcloths in a house with 6 people. We were also given the wrong code to get in the house, and were given the wrong WiFi code. Other than that, the location, comfort, and stay were great!

41 of 44 Guest Review

Guest Rating: 9.2
Lawrence P.New Port Richey, FL
Stayed on 10/21/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin location was great . While at the cabin you'd think youre far away from the hustle and bustle location is quiet with a great view to wake up to and drink your coffee. When youre ready to get going pigeon forge is literally just 5-10 min down the road perfect for a vacation

42 of 44 Guest Review

Guest Rating: 9.0
Leanna S.Bluefield, VA
Stayed on 07/28/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin was in a nice setting, enjoyed the pool more cause we could walk there. The parking was a little difficult if you have neighbors because they took up all flat surfaces to park, due to them having 6 cars there, so we had to park on incline which we didn't like!! Over all the cabin is beautiful and had a beautiful view of mountains, and very convenient location and we were very happy with our stay!!

43 of 44 Guest Review

Guest Rating: 10
Tiesha C.Bennettsville, SC
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

44 of 44 Guest Review

Guest Rating: 8.9
John &.Plymouth, IN
Stayed on 11/03/2018
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Excellent service, has a small issue with the hot water heater and someone was right there to fix it. It was fixed within an hour. Beautiful cabin. Quiet. View was excellent. Parking for this particular cabin was a little difficult - on odd angle with hill. Overall we were very happy, thank you for the wonderful get away.

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

Interested in receiving our newsletter? Simply provide your full name and email address in these fields to begin receiving information. By doing so, you can learn about special promotions and events in the Smoky Mountains!

We respect our customer's privacy and feel it is disrespectful to bombard anyone with emails. We treat all information that customers share with us as private and confidential. Cabins USA never shares this information with third party sites.

Arrival Date: Mandatory, select or enter date you will arrive (MM/DD/YYYY)

Nights: Mandatory, select or enter the number of Nights you will be staying with us

Promotional Code: Must enter a valid code

Optional Search Items: (Amenties, Cities, etc)
Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.