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Amazing Grace II Guest Reviews

Reserve Amazing Grace II Today!

2 Bedroom, 2 Bath, Sleeps 6, Vacation Home Rental
with 1 level vacation home, 1 queen bed, 2 full beds, bbq grill, gas fireplace, hot tub, wifi internet, jacuzzi, resort pool, non smoking, washer/dryer
Overall Rating: 9.9   /   10

1 of 5 Guest Review

Guest Rating: 10
Stayed on 08/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a outstanding vacation. Our son is getting ready to go into the Army at the end of the mouth so we ask him where he wanted to go. He said to Pigeon Forge. We waited until we got there to get a cabin. The lady was outstanding at check in to handle the room full of people that was there and find us a last minute home. The home was very clean and nice. It was also convenient location. Thank you Cabin USA for making our last family vacation together a very memorable one.

2 of 5 Guest Review

Guest Rating: 9.3
Stayed on 06/21/2019
Ratings:
Booking: 10
Staff: 3
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing Grace ll was amazing! Perfect location! Walking distance to the trolley or walk to the strip. Parking is tight, as this is a residential area, with vacation homes and resort pool, that was always clean and NEVER crowed. Neighborhood very crowed, yet quite and serene and you feel very safe. Booking process was by far the best I have seen with any company. They don't make you pay obscene amounts of money down and you can make payments or make final payment the day of your arrival. Amazing Grace ll was beautifully decorated and spacious. Along the baseboards of carpets needed to be vacuumed, you could see the dust buildup, and build up on the sides of the furniture and light fixtures. One negative was master bedroom was the same as the guest bedroom; double bed. Should be a queen or king. 2 double beds in guest room was a great idea and was beautiful. Hot tub was clean and fresh, but need a lattice fence for more privacy. Jacuzzi in MB bath was a nice touch. During our stay, dryer went out; belt broke. Repairman came after I called a second time, the next day and was told our repair request had to be reassigned. When he did show up, he openly admitted he knew nothing about dryer repair. My husband ended up fixing it while he was there. Repairman sincerely thanked my husband. I asked if we would be refunded a portion for my husband making repair, repairman stated they should because I had no clue and he did in fact fix it and would gladly mention it to office. I called and was basically told that was unheard of, but an email would be sent to supervisor and they would call me. Almost a week later and I have not received that call yet. They could have easily refunded $100 off our 11 day stay for the repair. On a scale of 1-10 for the company and property, I would have said 20! Due to that issue and customer service, I could not give perfect score; YET. They can still make things right and have a dedicated return guest for life. This was our 12th consecutive vacation in Pigeon Forge, and plan to continue and would love to become a dedicated return guest to Cabins USA. I will still recommend Cabins USA to friends and family despite the one mishap and the dust issue, as those does NOT take away from the beauty and location of AMAZING GRACE II.
WILL RENT AGAIN!
The Trottie Family, Jackson, SC.

3 of 5 Guest Review

Guest Rating: 10
Stayed on 06/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Amazing grace 2 was the best vacation home away from home. The location from the main attractions was great. The staff was exceedly great when I call about my grill and Wi-Fi. Thank you Cabin USA, I will be staying again.

4 of 5 Guest Review

Guest Rating: 10
Stayed on 03/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice vacation home that is close to all the attractions within a very short drive. Nice quiet community parking is kind of tight so would only suggest a couple of vehicles.

5 of 5 Guest Review

Guest Rating: 10
Stayed on 03/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was wonderful! We will be staying with you again!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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