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Cloud Bound Guest Reviews

Reserve Cloud Bound Today!

5 Bedroom, 5.5 Bath, Sleeps 16, Cabin Rental
with 3 level cabin, 4 king beds, 2 queen beds, 2 twin beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jacuzzi, theater room, indoor cabin pool, private pool, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.7   /   10

1 of 11 Guest Review

Guest Rating: 9.0
Stayed on 09/17/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 6
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was wonderful. Everything we had hoped for. Would prefer they amend their easy check in process to avoid security fears. I chose not to submit the information they wanted over the internet so I had to stop at the office on our way. I really would have liked to have used it but it did not affect our stay at all.
Great cabin.

2 of 11 Guest Review

Guest Rating: 10
Stayed on 09/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was even better than pictures,We all had a great time,We book with USA every year, They have an amazing team. See you guys next year

3 of 11 Guest Review

Guest Rating: 10
Stayed on 08/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great. Thank you.

4 of 11 Guest Review

Guest Rating: 10
Stayed on 06/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was jus perfect and beautiful! The view was amazing they had Everything u could think of for the kitchen! Rooms was nice and clean I highly recommend this cabin to anybody

5 of 11 Guest Review

Guest Rating: 9.6
Stayed on 05/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome. Beautifully decorated. Had everything needed for cooking meals. Our family of 15 had plenty of room to enjoy ourselves. All adult couples had their own king bed and bathroom. The children loved the pool, the movie theater and the games. Our only complaints were the pool was very cold, the hot tub took 2 days to get warm enough to get in then on the 3rd day the water was very cloudy and smelly. I did call and leave a message about it but no one called back. So we basically didn’t get to use it. The cabin wasn’t as clean as I would have liked to see it but only because I’m a clean freak. Lots of dust bunnies under the beds and furniture and the floors weren’t very clean. But all in all it was a very great vacation in a great cabin. Would definitely recommend this cabin and using Cabins USA.

6 of 11 Guest Review

Guest Rating: 10
Stayed on 05/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We spent an amazing week at Cloudbound! I would absolutely recommend this cabin to anyone! It is so fully stocked as if they had though of EVERYTHING one could possibly need. The location is simple to navigate to as well as once you arrive the views are breathtaking! We cannot wait to book this cabin again!!

7 of 11 Guest Review

Guest Rating: 10
Stayed on 05/07/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

8 of 11 Guest Review

Guest Rating: 9.9
Stayed on 04/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! This was not our original booking however due to an issue with the first cabin the amazing staff at Cabins USA got us taken care of! The cabin was beautiful and I wouldn’t change a thing ! Well stocked kitchen with appliances and beautifully decorated. The rental feels like a home and is welcoming and relaxing . The views are spectacular... simply breathtaking! Our children loved the pool and the moms loved the hot tub too!!! We can’t wait to rent this cabin again in September!! It is well worth every penny... thanks for an amazing getaway!

9 of 11 Guest Review

Guest Rating: 8.5
Stayed on 04/09/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Overall, the cabin was beautiful. We loved the pool. It was perfect!!! However, our hot tub did not work throughout our two night stay. I called twice and was assured that the problem would be looked into and that I would be called prior to the arrival of maintenance coming to try and fix the problem. (We were told we had to sit in our cars while maintenance worked on the issue due to covid-19. Which is understandable) However, again no one called us and no one addressed the problem after I had personally called them twice. The shower in one of the upstairs bathrooms wouldn't drain. The dishwasher was difficult to get go work as well as the icemaker. Everything was great, but we were VERY DISAPPOINTED in the hot tub not working. My husband works a very physically demanding job, and the hot tub was one of our preferred features for our getaway. The hot tub just wouldn't heat. I have rented from USA Cabins before and they were a dream to work with. We had a problem before with our water freezing up in our cabin. The temps were super frigid. USA gave us a free upgrade to one of their much larger cabins. So they will do you right. Perhaps they were just short handed during our stay.

10 of 11 Guest Review

Guest Rating: 9.8
Stayed on 03/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love the cabin and we had a great time. The only thing was bugs was inside the cabin I know it’s nature but it was dead bugs inside the window seals and some alive

11 of 11 Guest Review

Guest Rating: 9.9
Stayed on 03/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum





























































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