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A Mountain Palace Guest Reviews

Reserve A Mountain Palace Today!

5 Bedroom, 5 Bath, Sleeps 16, Cabin Rental
with 3 level cabin, 4 king beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, theater room, resort pool, pool table, resort view, non smoking, washer/dryer, christmas decorated
Overall Rating: 8.8   /   10

1 of 7 Guest Review

Guest Rating: 8.7
Stayed on 10/14/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The trash was never picked up prior to us checking out. The other two cabins across from us had cages for the trash. Our trash sat outside for two days while raccoons ravaged through it. This was unacceptable!
Company Response:
Thank you for your review, this cabin now has a bear proof trash container, this cabin had sold and new owners had this on order.

2 of 7 Guest Review

Guest Rating: 7.8
Stayed on 10/08/2020
Ratings:
Booking: 9
Staff: 4
Cleanliness: 6
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The Cabin was AMAZING. The only problems we had were with the microwave and a few cleaning issues. We discovered that the outlet was not working for it. I called the guest services line and put in a request to get it fixed Friday. Was told it would get fixed. No one came and we were forced to eventually BUY a cord to plug the microwave up to. Smh.. The issue we had with cleaning was that we found an eyelash on the bed of one of the second floor bedrooms when checking in and getting settled. Also, the bath tubs were not completely clean. Other than that everything was just as described.

3 of 7 Guest Review

Guest Rating: 10
Stayed on 09/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay there and I most definitely will be back. I will highly recommend my family and friends for this. Thanks again for making my stay comfortable and relaxing.

4 of 7 Guest Review

Guest Rating: 9.3
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice cabin. Comfortable beds. You can hear the neighbors behind you. Need to have a sign by drive with house number and name of cabin for those they arrive in the dark.

5 of 7 Guest Review

Guest Rating: 9.5
Stayed on 09/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 7 Guest Review

Guest Rating: 6.6
Stayed on 08/28/2020
Ratings:
Booking: 7
Staff: 8
Cleanliness: 1
Check In: 10
Value: 8
Comfort: 8
Check Out: 6
Amenities: 2
Location: 5
Would Recommend Company: 10
Would Recommend Property: 8

7 of 7 Guest Review

Guest Rating: 10
Stayed on 08/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a blast! It was a vacation to remember and the cabin was beautiful.

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum





























































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