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Lookin Up Guest Reviews

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2 Bedroom, 2 Bath, Sleeps 6, Cabin Rental
with 2 level cabin, 2 king beds, 1 queen bed, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, non smoking, washer/dryer, christmas decorated
Overall Rating: 9.3 / 10

1 of 109 Guest Review

Guest Rating: 9.4
Myra C.Granite Falls, NC
Stayed on 12/05/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed the stay. The cabin is nice and easy access. We only had a few issues. The main floor bathroom door leading into from kitchen needs to be repaired it is so hard to open and scrapes the floor. The sofas need to be replaced very uncomfortable. It needs some cleaning alot of cobwebs hanging around in corners. The carpet is very dirty and stained, maybe hardwood floors. TV screen was very dirty. Other than those issues, it was a great cabin, and we will rent with Cabins USA again. Thanks for having us.

2 of 109 Guest Review

Guest Rating: 7.9
Julie A.Scottsboro, AL
Stayed on 12/02/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
I've stayed with cabins USA several times not this cabin wasn't very clean. There was dry toothpaste in the sink upstairs and the toilet had pee on it so ot wasn't cleaned very well. The heat unit didn't seem to work well. It was so hot upstairs and cold downstairs.

3 of 109 Guest Review

Guest Rating: 8.5
Roy K.Carrollton, GA
Stayed on 11/10/2024
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The stay was overall good!!!
We come to Pigeon Forge once or twice a year and always book a cabin with Cabin USA. We are very pleased with the accommodations with the cabins and will always use Cabin USA. The only improvement feedback we have for the Looking Up Cabin in Blackberry Ridge, is there was food in the bottom of dishwasher, washing machine was dirty, carpets need cleaning badly and the red light was on in refrigerator was on & water filter needs replacing.

4 of 109 Guest Review

Guest Rating: 9.5
Rita C.Connersville, IN
Stayed on 10/06/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Really enjoyed visited. Nice cabin but in a very congested area. Cabins are very close 2gether. Not much parking or yard. Very close 2 parkway n grocery store. We would stay again. We have stayed with this company for years and have been very happy.

5 of 109 Guest Review

Guest Rating: 9.1
Shree B.Concord, NC
Stayed on 05/31/2024
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was great and comfy, was clean. Great location. Had to get 2 things fixed from maintenance man (shout out to Joesph) he was awesome and fixed the 2 minor issues (the hot water and the hot tub on porch) right away. However the parking is very difficult as you have to back into the 1 spot provided in front of the cabin and when the visitors are home from the 2 cabins next door it can be challenging, either do like a 30 point turn or be good at backing up a big incline. The incline wasn't as steep as some areas I have seen, but still enough if your not used to them in the first place. Overall our week stay there was very comfy and we felt safe the area and location was great only about 5 minuets from the parkway and you can get to many attractions and resturants fast. Only four things I would recommend for the whoever owns the cabin would be to add a game system to the game room, get a new hot tub as some of the jets do not work (which I did let the company know), also the handles on the jet tub in the master upstairs was difficult to turn as they are not labeled and can not turn all the way on because its close to the wall, and to get a better trash bin outside on the side of the house as its just plastic and no locking mechanism so very easy for any animals to get into which while there, no animals got into thank goodness just something we thought about. We did see a family of groundhogs which was awesome with my son being an animal lover, they were in the big drain pipes outside between the cabins. I would stay here again in the future. As always CabinsUSA has been great to us. My family (3 of us) had a great time.

6 of 109 Guest Review

Guest Rating: 9.0
Blake S.Gastonia, NC
Stayed on 05/03/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6

7 of 109 Guest Review

Guest Rating: 9.5
Devon B.Easley, SC
Stayed on 12/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The hot tub never did heat up, but they offered a refund for that inconvenience. Cabin is very spacious. Perfect location, very close to everything and easy to get to. The beds were comfortable, although the upstairs squeaked a little when you moved. Loved how they had a Christmas tree decorated. The fireplaces were very nice to have after coming in from a cold night.

8 of 109 Guest Review

Guest Rating: 9.4
Barry S.Salem, VA
Stayed on 12/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

9 of 109 Guest Review

Guest Rating: 8.5
Carla S.Hagerstown, MD
Stayed on 11/12/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Pro--Cabin was in a great location and comfortable. Cons- 1)Not enough cookware or utensils in kitchen 2) dirty dishes were left in dishwasher from previous renters 3) Cigarette butts all over front porch and porch railing( had to sweep them off myself). Overall, great location, not far from Parkway, quiet location also.

10 of 109 Guest Review

Guest Rating: 8.5
Allison B.Cedar Hill, TN
Stayed on 10/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The hottub was not working when we arrived and the parking was not easy.

11 of 109 Guest Review

Guest Rating: 9.3
Darrell Y.Harrodsburg, KY
Stayed on 08/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Our stay at the Lookin Up cabin was unfortunately during 4 days of rain. The cabin itself was quite nice. The location was great. However, we had problems with the dish washer. But most disappointing was the hot tub. The cover was broken into a bulky mess. The tub wouldn't maintain a heated temperature plus it had 4 or 5 Jets that were not working. I just didn't like the type of tub either. We usually use the hot tub a lot; but this tub did not measure up! Other than that; the cabin, location, and service was commendable!

12 of 109 Guest Review

Guest Rating: 8.7
Jeremy &.Byesville, OH
Stayed on 07/30/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

13 of 109 Guest Review

Guest Rating: 8.9
John D.Saint Marys, WV
Stayed on 06/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay, the parking was hard when neighbors were home, not enough room.

14 of 109 Guest Review

Guest Rating: 9.9
Alesia B.Glen Rogers, WV
Stayed on 04/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin. Very close to just about everything. The coffee pot wasn't working, and they brought us a new one. The fireplaces had been cut off for the season, but it was very cold and raining and even though there was the electric heat, we really wanted the fireplace to make it cozier, so they turned it back on for us. The maintenance man was very nice. The booking process was so easy and didn't have any problem with checking in.

15 of 109 Guest Review

Guest Rating: 8.8
David M.Manchester, TN
Stayed on 03/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice property.
Not stocked very well and the a couple things needed to be fixed
Overall it was a good experience especially for the price of this cabin we enjoyed it

16 of 109 Guest Review

Guest Rating: 7.8
Miranda S.West Melbourne, FL
Stayed on 03/13/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7

17 of 109 Guest Review

Guest Rating: 10
Erica M.Madisonville, KY
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed ourselves the cabin was very clean and nice we always enjoy booking with Cabin USA the only problem is it needs a bigger TV in the bedroom upstairs,we will be booking again through Cabin USA

18 of 109 Guest Review

Guest Rating: 8.8
Kim A.Tell City, IN
Stayed on 10/13/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great location. Cabin needs updated such as flooring and kitchen area( one cabinet door was missing) needs more silverware and only had three chairs in dinning room
Enjoyed the swing and rocking chairs on porch.

19 of 109 Guest Review

Guest Rating: 9.5
Samantha S.Whitehall, PA
Stayed on 10/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was in the perfect spot. Most of our planned activites were less than 10 mins from our cabin. The only thing i would change is the shower curtains. Both shower curtains had black mold on them. Location was great. Cabin was very nice and i loved having our own rockers on the front porch.

20 of 109 Guest Review

Guest Rating: 9.7
Lisha O.Savona, NY
Stayed on 08/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place. Wifi needs to be better but the cabin was clean and very nice. One thing for future bookings you might want to put a small table on the deck between the chairs.

21 of 109 Guest Review

Guest Rating: 10
Starlett B.Pinckney, MI
Stayed on 08/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice place and easy to get to. Only thing I would change is better secured trash cans. The bear had a field day with our garbage. Maybe try and match the 4 kitchen table chairs.

22 of 109 Guest Review

Guest Rating: 8.5
Hazel P.Cheshire, OH
Stayed on 07/10/2022
Ratings:
Booking: 6
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very convenient location to attractions, nice amenities, had a few slight issues that were addressed quickly and professionally! We appreciate it.

23 of 109 Guest Review

Guest Rating: 8.4
Tanekia S.Birmingham, AL
Stayed on 06/03/2022
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

24 of 109 Guest Review

Guest Rating: 9.5
Robert G.Lansing, MI
Stayed on 02/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great cabin very clean nicely laid out my only issue is the living room tv is out dated bad picture and the rooms have very small tvs in them out side of that it's perfect

25 of 109 Guest Review

Guest Rating: 8.8
Trina A.Baytown, TX
Stayed on 12/19/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I get it, it's a rental house but keeping the furniture somewhat updated (nice) would go a long way. And it's just my opinion.

Positives: location was convenient to access local entertainment. But just off the main road far enough to get away from all of the road noise. Enjoyed having my morning coffee on the porch swing. The lay out of the house was nice.

Cons: parking is difficult to access (yes we were able to park but could prove difficult for some) Place mats were dirty and stuck together (syrup) on table, fridge does not produce ice, only two working light bulbs in the ceiling fan, both sofas hard as a rock, not enough room for pool table, fan in upstairs room squeaked/rattled when in use, headboard to bed upstairs is barely attached, upstairs shower is tiny, window tint on large windows downstairs is peeling, needed extra bedding, fresh pillows. And everyone that owned a dog brought them to the green belt? Next to the house to poop. So...

26 of 109 Guest Review

Guest Rating: 10
Nancy S.Ardmore, AL
Stayed on 11/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our cabin very much. It was very clean and we loved the location. We are planning on staying in same cabin in the spring if at all possible. The parking was great and had plenty of room in the cabin also. The person that booked our cabin was very helpful in every way.

27 of 109 Guest Review

Guest Rating: 9.6
Paula W.Oran, MO
Stayed on 11/15/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was very beautiful and comfortable! The location was great! We hope to be back again! We did have to drive around a bit before we found our cabin I think numbers on the front of the cabin would help. Other than that it was a great stay!

28 of 109 Guest Review

Guest Rating: 7.5
Barbara C.Huntley, IL
Stayed on 10/13/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 3
Comfort: 3
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
Location was great !! Outside property was well kept.
Cabin needs a lot of work.

29 of 109 Guest Review

Guest Rating: 8.9
Beverly M.Jefferson, OH
Stayed on 07/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Parking a little tight. Upstairs bed makes a lot of noise whenever you move in it. Over all vacation was great cabin was clean n location was great. Had a small problem with cold water in jacuzzi tub contacted cabin office n was addressed very promptly. We will definitely be back

30 of 109 Guest Review

Guest Rating: 10
Tammy M.Hamilton, OH
Stayed on 07/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great few days!! Nice and cozy!!

31 of 109 Guest Review

Guest Rating: 7.9
Camille A.Hickory, NC
Stayed on 07/04/2021
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Furniture showing age and upstairs bed squeaks with the slightest movement. Parking not so great. Outside could use some cleaning. Need full set of pots/pans.

32 of 109 Guest Review

Guest Rating: 10
Jeff N.Oklahoma City, OK
Stayed on 05/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

33 of 109 Guest Review

Guest Rating: 10
Laconia G.Purvis, MS
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hot water when running hot tub and jacuzzi.. tv In guest room wasn't working and the ceiling links in the kitchen from jacuzzi. Also master bed room door doesn't lock

34 of 109 Guest Review

Guest Rating: 9.1
Bradley S.Gibsonville, NC
Stayed on 02/28/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Jennifer was so helpful on our check in day. I was given incorrect information about our original cabin's accessibility prior to our Visit, so upon our arrival when we realized that our vehicle could not reach our original cabin due to lack of a paved driveway, We called cabins USA and Jennifer answered and immediately found us a cabin that we could access and got us checked into it very quickly. She also gave me her contact information in case we ran into any other issues throughout our stay and was very kind and welcoming each time we spoke. She took what could have been a very frustrating experience and made it easy and quickly resolved.

35 of 109 Guest Review

Guest Rating: 10
Marilyn C.Hildebran, NC
Stayed on 02/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was extremely clean and cozy. The parking was an inconvenience to this particular cabin. One way in and one way out and if the cabin beside of you is occupied then there's no place for you to turn around. Other than that we were very satisfied

36 of 109 Guest Review

Guest Rating: 9.2
Billy B.Carriere, MS
Stayed on 11/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This was our fourth stay using Cabins USA. The location was very convenient. No scary roads to get there. The cabin was clean and had plenty of towels, pots, pans, utensils, etc. It looked like there was a piece in the bottom of the dishwasher that was broken, so we didn't attempt to use it. The furniture is definitely showing wear. The hot water was limited as we were only able to get a few inches of water filled into the jetted tub before it got cold. Parking was difficult. There was only room to park one car and it was difficult to back in/out.

37 of 109 Guest Review

Guest Rating: 9.4
Juankeba L.Matthews, NC
Stayed on 10/30/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I enjoyed my stay at the cabin, my friends an I. I like that there were other cabins all around.

38 of 109 Guest Review

Guest Rating: 9.8
Kanekka H.Dayton, OH
Stayed on 10/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hope to book with you again In the future.

39 of 109 Guest Review

Guest Rating: 9.2
Kelley M.Dothan, AL
Stayed on 10/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great location and very comfortable cabin. This was not the most equipped kitchen and was missing a few kitchen basics but nothing that hindered our stay. The dishwasher was broken but we reported it at checkout and I'm confident they will get it repaired. The cabin was clean and had plenty of space for our two families. We enjoyed our stay and will definitely use Cabins USA for our next stay.

40 of 109 Guest Review

Guest Rating: 8.7
Glenn S.Lewisport, KY
Stayed on 09/08/2020
Ratings:
Booking: 7
Staff: 10
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had a good stay in the cabin. There are a few things that need attention though...

1. The toilet downstairs is very loose on the floor.
2. We never could get the living room light and or fan to work with wall switches. They may have been turned off with the pull chains but we didn't think we should try to get to them. They were very high.
3. The downstairs shower head and faucets are not assembled correctly. It is very difficult to get them turned off and the center shower control knob leaks more into the tub than gets to the shower head.
4. We only used a few pieces of silverware but when we looked into the dishwasher, the center spray head in the bottom was broken off and appeared to be melted. We washed the silverware by hand.
5. We shot some pool but the table needs quite a bit of repair. Also the rack was broken making it difficult to rack up the balls.
6. Took forever to figure out the TV. Need some type of basic instruction for people unfamiliar with Xfinity and the Sony controller. I finally found the button on the back side of the Sony controller that allowed me to select the proper feed for the cable input. We are used to satellite TV as there is no cable available where we live.
7. The downstairs bedroom TV would never come on for me. The remote may have bad batteries as I didn't try replacing them but it needs checked. There are MANY remotes in the basket in the living room!
I was an engineer for over 40 years specializing in maintenance reliability and root failure analysis so I see a lot of things that some people may just overlook. But as I said, our stay was good and we enjoyed the area. We really didn't spend much time in the cabins itself. We did leave a 1000 piece puzzle as a donation for the next renters though.

I do still have an issue with you copying my driver's license and credit card. I buy lots and lots of items through my company on credit cards and never have I had to do such a thing. I feel very uneasy about this and see no reason for it. I have no way of knowing who has access to these images on your system. I don't recall you ever doing this in the past stays with your company and we have been using Cabins USA for many years.

Thanks,
Glenn Swaney

41 of 109 Guest Review

Guest Rating: 9.6
Alfonso J.Miami, FL
Stayed on 08/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome vacation spot

42 of 109 Guest Review

Guest Rating: 9.0
Erika N.Meridianville, AL
Stayed on 07/12/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

43 of 109 Guest Review

Guest Rating: 9.8
Teresa P.Napoleon, OH
Stayed on 06/20/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful week stay at Lookin Up cabin. We would definitely use Cabins USA again! And would stay at Lookin up again! We didn't want to leave!!

44 of 109 Guest Review

Guest Rating: 9.4
Vivian W.Montgomery, AL
Stayed on 03/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is not the cabin that was booked initially, but instead, given because there was no hot water in the one reserved. All in all, this cabin was really nice. It is spacious, bet yet cozy. The location was great, close to everything. The only objections would be the size of the t.v.'s in the bedrooms (extremely small) and the size of the shower in the upstairs master (extremely small). Almost felt like home away from home, we will definitely be returning...

45 of 109 Guest Review

Guest Rating: 9.8
Jerry F.Lawtey, FL
Stayed on 01/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

46 of 109 Guest Review

Guest Rating: 9.4
Drew T.Roanoke, VA
Stayed on 06/08/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and clean. The location was great, right around the corner from a grocery store and the main strip. The only problem I had was the pull-out sofa bed in the living room. The mattress was very old and springs were sticking out everywhere. It wasn't suitable for two small children. My daughters had to sleep on the floor. Besides that, our week-long time at the cabin was very nice.
Company Response:
Thank you for your review, Drew! We appreciate your feedback about this cabin and your stay. We wanted to update you and let you know that this sofa mattress was replaced yesterday and the owner added a new recliner also. We hope that you will come back and stay with us again soon!

47 of 109 Guest Review

Guest Rating: 9.2
Robert K.Dayton, OH
Stayed on 03/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10
Guest Comments:
The stove did not work properly. Only one burner worked. And the grill was gross so we couldn’t use that. Everything else was good.

48 of 109 Guest Review

Guest Rating: 9.7
Tierra D.Birmingham, AL
Stayed on 03/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

49 of 109 Guest Review

Guest Rating: 9.7
Doug/allyson B.Enterprise, MS
Stayed on 03/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

50 of 109 Guest Review

Guest Rating: 9.1
Anna V.Ashville, NC
Stayed on 03/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I am very thankful to US cabin service for working with us! We just got married and for honeymoon we choose the cabin Take My Breathe Away cabin, but the elevation was too high for me and I was thick all knight and next morning. So next morning I called US cabin office and explained what’s going on, and sled for different cabin to be in lower location and in like 20 min all together they found different one for no extra charge and close to town and my sickness gone as soon as we got down from mountain! So appreciate and love to get cabins through US cabins allready for 5 years

51 of 109 Guest Review

Guest Rating: 8.7
Olger S.Naples, FL
Stayed on 01/18/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The stay was an amazing experience except for the first day that we couldn’t enjoy privacy as the maintenance department spent almost the whole afternoon until like almos 9:30pm replacing a leaking toilet. When they finished they barely did a clean-up having us call to request someone to come and clean the next day. Also, the living room fireplace wasn’t working. I believe they should have checked these issues out before we even checked into the cabin. Other than that, the place is beautiful, the cabin was well equipped and very comfortable.

52 of 109 Guest Review

Guest Rating: 8.0
Laura B.Strasburg, VA
Stayed on 10/21/2018
Ratings:
Booking: 9
Staff: 7
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
There was an inside shelf in the fridge that was broken and kitchen cabinet door which was broken and not properly fixed. Other than that, was great!!

53 of 109 Guest Review

Guest Rating: 10
Larry &.Louisville, KY
Stayed on 10/12/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was me and my wife's 1st stay in a cabin and we were totally impressed.... We will definitely book with you all again! Thanks for the memories.

54 of 109 Guest Review

Guest Rating: 9.5
Kelly C.Falling Waters, WV
Stayed on 10/07/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The only few negatives I would say is that the living room furniture could use some update. The recliner especially had seen better days. Secure the downstairs toilet, it rocks and glue The tile in front of the upstairs tub....dangerous. The view is awesome....the sunrise is gorgeous. Clean cabin, comfortable beds, great location. Would stay here again!

55 of 109 Guest Review

Guest Rating: 9.5
Michael S.Forest, VA
Stayed on 10/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was great. It was clean and we had no issues during our stay. Location was very convenient to attractions while also providing a quiet and peaceful retreat. The only drawback was parking as the drive is narrow and parking space is shared with an adjacent cabin.

56 of 109 Guest Review

Guest Rating: 10
Josie P.Irvington, AL
Stayed on 07/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay here. The location is very convenient for surrounding areas. The cabin was very comfortable and spacious. We book with Cabins USA almost yearly because of the better quality , easy online booking, and better prices.

57 of 109 Guest Review

Guest Rating: 9.6
Abhishek S.Des Plaines, IL
Stayed on 06/30/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was good property with all the amenities and market place was too near.
Good play to enjoy and relaxed vacation.

58 of 109 Guest Review

Guest Rating: 9.6
Mishi M.Pulaski, TN
Stayed on 06/26/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay at Lookin Up. My family has stayed in other cabins at Blacberry before , but this was the first time for this cabin. The staff and cabin was absolutely amazing. The only negative that we had was that driveway could be widened a bit more.

59 of 109 Guest Review

Guest Rating: 8.5
Branden M.Anderson, IN
Stayed on 06/16/2018
Ratings:
Booking: 10
Staff: 6
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 6
Would Recommend Property: 9
Guest Comments:
Cable out in master bedroom out all week, was never fixed. Took 2 days to get trash while it was overflowing. Waited on hold for guest services for 45 minutes. I had to drive up to main office.

60 of 109 Guest Review

Guest Rating: 10
Laura Q.Houma, LA
Stayed on 05/20/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was a great cabin to stay in!
There were only a few things that could be changed out - pool sticks (they were bent & one didn't have a tip on it) and the clock upstairs in the master bedroom didn't work.
Other than that, it was a great place to stay! I highly recommend it!!!!

61 of 109 Guest Review

Guest Rating: 9.4
Jack L.West Melbourne, FL
Stayed on 04/28/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The TV's in the bedrooms were very small. There was not enough utensils (spoons). The reclining chair in the living room is beyond use without hurting your back if you do use it.

62 of 109 Guest Review

Guest Rating: 8.4
Aaron P.West Allis, WI
Stayed on 12/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Cabin needs some updating and maintenance and really a deep cleaning. Poorly stocked with silverware, cook ware, and even basics like trash bags. It has a great layout, lots of room, and the location can’t be beat.

63 of 109 Guest Review

Guest Rating: 8.0
Tammi H.Max Meadows, VA
Stayed on 12/13/2017
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We have stayed at Looking Up several times in the past especially when we come out during the winter months. We do like the cabin and it's location. I do want to point out that when we arrived at the cabin, the front door was not locked and there were dirty towels in the washer that had not been washed. We were also concerned about the Christmas tree that was real and had no water in the stand but the lights were on. We watered the tree while we were there. We liked having the tree but did feel like it was a fire hazard left on unattended with no water. And if there were any renovations done, the upstairs shower could be bigger.

64 of 109 Guest Review

Guest Rating: 10
Judy R.Pickens, SC
Stayed on 11/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 109 Guest Review

Guest Rating: 8.3
Dianna I.Foley, AL
Stayed on 10/14/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Had trouble sometimes getting to cabin because you have to go past another cabin to get to this one, and sometimes the other cabins cars were in the way. Lights are not very bright in bathrooms. Could hardly see to take shower. Heater and fireplace didn't work first real cold morning, but someone showed up within 30 minutes fix, and they were working when we got back that evening.

66 of 109 Guest Review

Guest Rating: 9.9
Megan C.Hazard, KY
Stayed on 10/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I stayed here for one night of our honeymoon and loved it!!! The location is perfect! Super easy to get to. The tv’s could use some updating, but the jacuzzi tub made up for it! I’ve already started planning another trip back and I’ll definitely be using CabinsUSA for all of my cabin rentals in the future!

67 of 109 Guest Review

Guest Rating: 9.1
Glenn B.Lynchburg, OH
Stayed on 10/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
For a company of 4 adults staying we only ate breakfast one morning out of five and one meal otherwise, we found the toaster didn't work, not one dish towel, not enough spoons, less the four. Location was easy to get to Parkway and Teaster Drive. Since we ate mostly breakfast there, one cook top on stove didn't work but wasn't a prolem for us. We had a plesant stay, peaceful neighbors. Was impressed with ease of making reservations, check in and check out express process.

68 of 109 Guest Review

Guest Rating: 9.2
Scott M.Mount Juliet, TN
Stayed on 09/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Over all this cabin was fantastic. So close to pigeon forge downtown area.
The beds were so comfortable.
Everything was clean.
TVs were outdated and tiny.
Driveway was kind of sucky but its alright.
Close to other cabins though. Like a little subdivision

69 of 109 Guest Review

Guest Rating: 9.5
Jennifer L.Wilson, NC
Stayed on 09/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Lookin Up! We always book through Cabins USA. Their prices are very reasonable and the service is always great! My only complaint would be the parking area for this cabin. Several times our neighbors had us blocked in, and it was hard getting in and out until they left. Other than that, it was wonderful!
Company Response:
I am so happy to hear that you enjoyed your stay in Lookin Up! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!

70 of 109 Guest Review

Guest Rating: 8.5
Abdulrahman A.St. Paul, MN
Stayed on 08/14/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 7
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8

71 of 109 Guest Review

Guest Rating: 9.7
Jayan S.Huntersville, NC
Stayed on 07/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

72 of 109 Guest Review

Guest Rating: 10
Rita N.Columbia, KY
Stayed on 06/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing i would do different is the tv in the living room. It is to high up and too small .
Company Response:
Thank you for your suggestion! Your comment has been forwarded to our Owner Liaisons who will bring this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

73 of 109 Guest Review

Guest Rating: 9.6
Temme S.Marthasville, MO
Stayed on 06/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

74 of 109 Guest Review

Guest Rating: 9.7
Tina M.Commerce, GA
Stayed on 05/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time and had everything we needed.
The parking is tight we drive an Excursion.

75 of 109 Guest Review

Guest Rating: 8.9
Roy K.Carrollton, GA
Stayed on 05/21/2017
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

76 of 109 Guest Review

Guest Rating: 9.3
Mary L.Patterson, LA
Stayed on 05/06/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Thanks for another great stay. The Express check in worked great. The small issue we had with the heater not working was solely due to it being an unexpected cold front in May that dropped the temps to 36 in the morning. Because of it being in May, the gas is turned off because of the time of year. The maintenance guy really went out of his way to make us comfortable, even as far as going purchase extra comforters to keep us warm because they could not get the gas turned back on until the next day. I only saw 2 things that could be done to make the property more appealing. 1) Replace the televisions with something a little more up to date, and 2) find some way to get more air to the upstairs bedroom. The upstairs constantly stayed about 10 degrees warmer than the down stairs, causing some warm nights for the upstairs guest, while the downstairs guest was freezing at night. Can't wait to come back and rent for Cabins USA. This was our 17th trip and everyone has been taken care of by y'all. Thanks again for a great stay.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to ensure each of our guests have the same great experience you enjoyed while visiting the Smokies. Thank you for all of your suggestions. Your comments have been forwarded to our maintenance department and Owner Liaisons to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

77 of 109 Guest Review

Guest Rating: 9.4
Jeffery D.Nashville, TN
Stayed on 03/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
have stayed at several properties and i have never gone wrong choosing Cabins USA
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. Thank you again for your review and thank you for continuing to choose Cabins USA!

78 of 109 Guest Review

Guest Rating: 10
Eboni J.Garden City, MI
Stayed on 02/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked Lookin Up for my birthday getaway weekend and it was nothing but amazing. The cabin looked just like the pictures, they were also clean we had no complaints. Only thing the TV's could get an upgrade but it's not a necessity. If I'm in the area again I will definitely stay here again. Great location to everything!!!
Company Response:
I am so happy to hear that you enjoyed your stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

79 of 109 Guest Review

Guest Rating: 10
Glenda L.Sumter, SC
Stayed on 02/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Lookin up was the perfect stay during our vacation. I will always rent this cabin when I am in Tennessee. I have absolutely no complaints. Everything was perfect and the beds were so comfortable. Simply amazing and I will recommend this stay to everyone looking for a vacation home.

80 of 109 Guest Review

Guest Rating: 9.5
William L.Kingsley, IA
Stayed on 01/09/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

81 of 109 Guest Review

Guest Rating: 10
Gary M.Knoxville, TN
Stayed on 12/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I recently lost my mother 12-4 and I just couldn't imagine being home without her with us for the holidays... I called and
The lady that took my call was so kind and pleasant. I feel she gave me the very best deal she could. We stayed 4 nights
& it was absolutely amazing the best Christmas ever. I can't be
Believe how equipped the kitchen was it had EVERYTHING we
Needed it was the best & I will do it again next year good
Lords willing!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

82 of 109 Guest Review

Guest Rating: 8.8
Valerie C.Angola, IN
Stayed on 11/22/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We stayed 4 nights in the cabin. The beds were the most comfortable we have slept in away from home! It was very clean and the kitchen actually had more pans and utensils than expected. We had other family members in another larger cabin, two doors down, so we could celebrate the Thanksgiving holiday together. The resort is close to the strip but far enough away that you don't have the traffic and noise. There is also a trolley stop (Fun Time Trolley) at the bottom of the hill by the RV resort so you don't have to drive if you don't want to, Parking at the cabin was the only issue we had. The parking is very tight if you have more than one car and/or large size vehicles. The only issue I had with USA Cabins was having to hold for a long time on the phone, on two different occasions, but the person who answered was always pleasant and knowledgeable. Great vacation!! I would definitely recommend Blackberry Ridge Resort and USA Cabins to anyone.
Company Response:
I am so happy to hear that you enjoyed your stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

83 of 109 Guest Review

Guest Rating: 8.9
Jeff M.Nettleton, MS
Stayed on 11/09/2016
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

84 of 109 Guest Review

Guest Rating: 9.2
Jackie H.Hartford, KY
Stayed on 11/06/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

85 of 109 Guest Review

Guest Rating: 9.2
Michelle K.Bucyrus, OH
Stayed on 10/31/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice. The staff especially Tina were very nice and accommodating, before we booked in there was an issue with the cabin we originally booked and they had to put us in another cabin, Tina was so patient with us helping us find a cabin within the right area and the amenities we wanted. We will be back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies and our staff appreciates being recognized for all of their hard work. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

86 of 109 Guest Review

Guest Rating: 10
Jason P.Pelham, AL
Stayed on 10/21/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great. The only criticism I have is that some of the things in the cabin could have been updated like the small tv's with VHS players on them and some of the furniture like the recliner. Other than those small things, it was great!
Company Response:
Thank you for taking the time to let us know about your recent stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

87 of 109 Guest Review

Guest Rating: 8.1
Melissa J.Castalia, NC
Stayed on 10/02/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 7
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The property was great the only things that need improvement are the lack of parking, the TV in the living room needs an upgrade and the air conditioner doesn't cool the upstairs bedroom well enough. Despite all of those items we would stay again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the television and air conditioning. Your comments have been forwarded to our maintenance department as well as our Owner Liaisons to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

88 of 109 Guest Review

Guest Rating: 10
Audrey F.Blacksburg, SC
Stayed on 09/14/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

89 of 109 Guest Review

Guest Rating: 9.0
Judy L.Morehead, KY
Stayed on 09/11/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

90 of 109 Guest Review

Guest Rating: 9.7
Keona D.Birmingham, AL
Stayed on 06/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

91 of 109 Guest Review

Guest Rating: 10
Melissa E.Clarksville, IN
Stayed on 06/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin didn't want to leave

92 of 109 Guest Review

Guest Rating: 9.2
Wade B.Wilmore, KY
Stayed on 06/17/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Cabin was great, parking was terrible!

93 of 109 Guest Review

Guest Rating: 9.5
Michael D.Swansea, SC
Stayed on 06/11/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

94 of 109 Guest Review

Guest Rating: 10
Whitney D.Cincinnati, OH
Stayed on 05/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved the cabin will always go through cabin usa.

95 of 109 Guest Review

Guest Rating: 9.3
Elmer D.Washington, PA
Stayed on 04/26/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a great time and found the cabin, Lookin' Up to be very comfortable and suited our needs. Parking is a little tight unless you have a small compact car unfortunately we had a supercab truck. The bumble bees were terrible though, not able to enjoy the porch or hot tub due to my father's allergy to the bees. They were not only at the cabin but at many of the sights as well, bad time of year for them I guess. It was a great time to see bears though in the mtns and cases cove. We always use Cabins USA and will continue doing so, love them. Hope to be back again soon.
Company Response:
Thank you fortaking the time to let us know about your recent stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issue with the bees at the cabin. These bees are carpenter bees and do not sting like a honey bee. Maintenance has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again

96 of 109 Guest Review

Guest Rating: 9.9
Cleve C.Opelika, AL
Stayed on 04/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

97 of 109 Guest Review

Guest Rating: 9.2
Karen B.Columbus, OH
Stayed on 04/17/2016
Ratings:
Booking: 9
Staff: 8
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Stopper in master tub upstairs would not stay closed so had to sit on it to keep the water in. Also there is a lot of bumblebees flying around so we had to be careful when we sat on deck/ porch.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us about the tub and bees. Maintenance has been notified and will be correcting those issues. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

98 of 109 Guest Review

Guest Rating: 9.7
Jerry F.Wilmer, AL
Stayed on 02/07/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin would be the best cabin that you have if only a few things were corrected. There needs to be at least a 46 inch flat screen tv in the living room to replace the out dated one.You have flat screen tvs in both bedrooms,but they are extremly small .There needs to be more silverware, also hangers for your clothes.I have been renting cabins with usa cabins for the past 15 plus years ,and in my opion this is one of the best we have ever stayed in if only the few items i mentioned were corected it would be THE BEST!!!!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for all of your suggestions. Those have been forwarded to our Owner Liaisons who will be speaking with the owner of the cabin. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

99 of 109 Guest Review

Guest Rating: 9.8
James V.Randleman, NC
Stayed on 02/05/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

100 of 109 Guest Review

Guest Rating: 8.7
Bonita A.Woodstock, GA
Stayed on 01/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Very little insulation so walking, TV etc was heard between floors so everyone had to go to bed at the same time so that is the rating on comfort, parking is a challenge so that is the rating on location, no Xfinity remote for TV in the living room. Beds are very comfortable, size was perfect for family. Enjoy ease of getting to main strip and very clean.

101 of 109 Guest Review

Guest Rating: 10
Amanda C.Hammond, LA
Stayed on 12/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved everything about the cabin from the location to the comfort. The only suggestion we do have is being a family of 6 the pots in the cabin didn't meet our needs. We had to go out and buy a bigger pot to cook dinner.
Company Response:
I am so happy to hear that you enjoyed your stay in Lookin Up! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for your suggestion regarding the pots in the cabin. That has been forwarded to our Owner Liaisons. Thank you again for your review and thank you for choosing Cabins USA!

102 of 109 Guest Review

Guest Rating: 9.6
Carlos M.Forest, MS
Stayed on 11/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
they also loved it!!! we all wished we could have stayed longer... hoping to get back soon
Company Response:
I am so happy to hear you enjoyed staying in Lookin Up! When you are ready to stay with us again, please mention you are return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

103 of 109 Guest Review

Guest Rating: 10
Bruce B.Travelers Rest, SC
Stayed on 11/17/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very comfortable and clean, location was great, exactly what we were looking for. Julie did a great job getting the cabin clean and ready for us. All in all, we had a great time, and we plan on coming back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

104 of 109 Guest Review

Guest Rating: 9.6
Naomi M.Lesage, WV
Stayed on 11/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Parking was tight. Other than parking was great.
Company Response:
I am happy to hear that you enjoyed your stay in Lookin Up! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon.

105 of 109 Guest Review

Guest Rating: 10
Jennifer W.Bell, FL
Stayed on 11/06/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent location (3 miles from main strip through town), beautiful house (even had a box fan in the closet, I was so sad when I realized I had forgotten mine in Florida, but to my surprise there was one there, totally made my day). Had everything we needed (Appliances, dishes, silverware, etc). Will stay again in the near future. Much recommended!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you experience while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

106 of 109 Guest Review

Guest Rating: 9.8
Joan T.Leesville, SC
Stayed on 10/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean there was a problem with the faucet in the kitchen area but it was fixed very quickly by courteous and friendly staff. Would definitely recommend anyone to use Cabins USA.
Company Response:
Thank you for all of your kind words! Our maintenance department is always more than happy to help our guests in any way possible. Thank you again for your review and thank you for choosing Cabins USA!

107 of 109 Guest Review

Guest Rating: 9.9
Leslie B.Rogersville, TN
Stayed on 09/26/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We just stayed 2 nights for a little get a way wa stayed at the cabin most of the time. Loved it
Company Response:
I am so happy to hear that you enjoyed your stay in Lookin Up! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you experienced while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

108 of 109 Guest Review

Guest Rating: 8.6
Bobby W.Clayton, AL
Stayed on 04/11/2015
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 10
Check Out: 8
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great, everything we expected. Beautiful interior, loved the hot tub. Need to fix the recliner though, seems its been on the to-do list way to long. The only thing I didn't like was the location. Picture is very deceiving, looks isolated, but not even close. Look in any direction and all you see are other cabins, might be fine if you want to be close to all that's happening, but we like the mountains and a little privacy not afforded by the cabin location. Great experience though, just do a little more checking "next" time we come to Tennessee. Cabins USA done a fantastic job getting us set up, no issues at all, Top Notch Service!!
Thank you for everything!

109 of 109 Guest Review

Guest Rating: 10
Amanda B.Big Stone Gap, VA
Stayed on 02/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was very beautiful. We booked it for our honeymoon weekend. I would suggest staying at Cabins USA to anyone, not only for the beautiful cabins but also at great prices and great location. I give 2 thumbs up :)

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

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Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

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Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

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