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A Gift From Heaven Guest Reviews

Reserve A Gift From Heaven Today!

1 Bedroom, 2 Bath, Sleeps 5, Cabin Rental
with 2 level cabin, 1 queen bed, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jacuzzi, pool table, non smoking, washer/dryer
Overall Rating: 9.9   /   10

1 of 6 Guest Review

Guest Rating: 9.8
Stayed on 07/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect except the bed was very uncomfortable,the mattress needs replaced.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Gift from Heaven! I apologize for the issues you experienced with the bed. Your comments have been forwarded to our Owner Liaisons who will be bringing this to the owner's attention. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

2 of 6 Guest Review

Guest Rating: 7.6
Stayed on 07/09/2017
Ratings:
Booking: 7
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 8
Check Out: 10
Amenities: 4
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin is very nice, homey and clean. However there are 2 very large things that would make us consider booking this particular cabin again.......1) while we understand that most people may not eat/cook in this cabin, we did and the lack of table ware for 2 people was amazingly low. 3 "baby' forks....for babies!! is not enough for 2 people. The plates were enough as well as coffee cups and glasses but bowls and table ware were was too few. There were no pot holders but we bought one for the cabin so others will have it when needed. Dish towels and sponges would be appreciated.
2) the wifi was as bad as any we've ever had to use anywhere in the country. And this is being nice. When we could get wifi service, it was so slow it wasn't worth using. We understand that this is in the country but with the unit right there on the wall in a small cabin, there has to be something wrong with the service or the owners are getting ripped off by Verizon.

It is also suggested that instructions for the hot tub be placed some where since it seems to have its own mind and turns on and off at random.

All in all our visit was nice and the cabin is nice other than what is mentioned above.

thx

3 of 6 Guest Review

Guest Rating: 10
Stayed on 06/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin and would stay here again. The internet didn't always work but we had our Ipad so it didn't matter. The hot tub was in a screen room on the deck so it was nice to use at night. It also was a very private cabin too. The furniture looked new and clean.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

4 of 6 Guest Review

Guest Rating: 9.7
Stayed on 06/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The dishwasher did not work.
Company Response:
Thank you for letting us know about the dishwasher. Your comments have been forwarded to our maintenance department to be addressed. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

5 of 6 Guest Review

Guest Rating: 10
Stayed on 05/12/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always a great stay....come to pigeon forge area often,only place I use now is cabins usa...highly recommended....
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

6 of 6 Guest Review

Guest Rating: 9.8
Stayed on 04/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great experience. Only complaint is the water smelled and tasted horrible.
Company Response:
Thank you for telling us about your recent stay in A Gift from Heaven! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issue you experienced with the water. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again!

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
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