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Bear Cove Lodge Guest Reviews

Reserve Bear Cove Lodge Today!

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6 Bedroom, 4 Bath, Sleeps 18, Cabin Rental
with 3 level cabin, 5 king beds, 3 queen beds, bbq grill, deck, fire pit, electric fireplace, game room, wifi internet, jetted tub, theater room, resort pool, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.5 / 10

1 of 48 Guest Review

Guest Rating: 9.7
Tanya B.State Road, NC
Stayed on 07/26/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our family weekend! Love the large kitchen tables, the game room/movie theater, and all the furniture! Would book this cabin again, especially for the location.

2 of 48 Guest Review

Guest Rating: 8.5
Angel S.Canal Winchester, OH
Stayed on 07/03/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Could use electric can opener, blankets, and better pillows. Lower-level bathroom flooded; maintenance came out quickly. 3rd floor bathroom sinks slow to release water down drain. Overall, no complaints, great location, would visit again.

3 of 48 Guest Review

Guest Rating: 9.8
Diana T.West Palm Beach, FL
Stayed on 05/31/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

4 of 48 Guest Review

Guest Rating: 9.6
Erica W.Shelbyville, TN
Stayed on 05/28/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

5 of 48 Guest Review

Guest Rating: 10
Daphne N.Tuscaloosa, AL
Stayed on 05/24/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything about the cabin was great, from check-in until check-out. The cabin was clean and in a great location. Guest services were excellent as well, I will be booking with you all again in the future.
D. Nixon t-town

6 of 48 Guest Review

Guest Rating: 8.6
Sharon M.Warfield, VA
Stayed on 04/02/2024
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

7 of 48 Guest Review

Guest Rating: 9.7
Emily D.Brewton, AL
Stayed on 03/23/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin for our family vacation! Myself & my husband, along with our 3 grown kids, their spouses & our 3 grandgirls all had plenty of room without crowding the other... Close enough to EVERYTHING! Will definitely book this cabin for our next family vacation!

8 of 48 Guest Review

Guest Rating: 8.9
Cassy S.Kentland, IN
Stayed on 03/18/2024
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7

9 of 48 Guest Review

Guest Rating: 8.6
Diane D.Sciotoville, OH
Stayed on 10/19/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was full of amenities. There was something for everyone. The only suggestion we have concerned the bedding. The cabin needs new pillows in all bedrooms. The ones there were definitely old, flat and some were stained.

10 of 48 Guest Review

Guest Rating: 9.7
Ginger D.Jolo, WV
Stayed on 09/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

11 of 48 Guest Review

Guest Rating: 9.9
Sarah P.Portsmouth, OH
Stayed on 09/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very beautiful cabin clean and roomy. There was everything there that we needed to make our stay comfortable and covenient.There was an issue with the plumbing upstairs. I say that to say this, when I called to report it I left a message, and was promptly called back. Maintenance was there to fix it within the hour. I would recommend CABINS USA to all my family and friends. Thank you for such a great experience. I look forward to using your services next year. ???? God's blessings

12 of 48 Guest Review

Guest Rating: 10
Michelle C.Belleville, MI
Stayed on 08/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our cabin was exactly what the pictures looked liked and very clean. I would definitely book again and plenty of space for 15-18 people. We will know next time that you can call for early trash pick up as we did not know that before hand. A+ for the Bear Cove Lodge cabin. We Loved it Thanks CABIN USA!!!!!!

13 of 48 Guest Review

Guest Rating: 7.7
Peggy M.Mount Holly, NC
Stayed on 07/29/2023
Ratings:
Booking: 5
Staff: 8
Cleanliness: 8
Check In: 5
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 7
Would Recommend Property: 8

14 of 48 Guest Review

Guest Rating: 9.9
Kinisha D.Buford, GA
Stayed on 07/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I arrived 20 minutes early to the cabin and had to wait outside cabin until 4pm to get into the house. I would say if the place is ready to allow a little grace on getting into the cabin.

15 of 48 Guest Review

Guest Rating: 9.6
Kimberlee J.Knoxville, TN
Stayed on 07/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was awesome! Perfect location convenient to everything me& my family loved it!!!

16 of 48 Guest Review

Guest Rating: 9.9
Michael W.Allendale, IL
Stayed on 06/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great stay! Perfect location for us, close to attractions, easy access. Low traffic street to get in and out of Bear Cove Falls. I would recommend to any large group. 15 of us and it could not have been better. Great value for size of cabin. Kitchen was very well equipped big pans and lots of utensils.

17 of 48 Guest Review

Guest Rating: 9.9
Darrell M.Lynn, IN
Stayed on 06/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had 9 adults and 4 kids in our group. plenty of beds and amenities. The kids and their parents all loved the game room.
Location was very convenient to all the activities in Pigeon Forge.
We've been to Pigeon Forge many times, this is nicest cabin we've stayed in.

18 of 48 Guest Review

Guest Rating: 10
Charnise N.Cincinnati, OH
Stayed on 04/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice and had things to keep the kids busy. It was spacious and had enough sleeping room to accommodate everyone. The area was also very nice!

19 of 48 Guest Review

Guest Rating: 10
Lauren A.Jonesville, SC
Stayed on 04/06/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

20 of 48 Guest Review

Guest Rating: 9.5
Claudia L.Evansville, IN
Stayed on 03/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Not enough towels for the size of the cabin. Everything else was great. Awesome location.

21 of 48 Guest Review

Guest Rating: 9.8
Gregory W.Parrish, AL
Stayed on 03/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The place was absolutely beautiful. Only complaints that I have is the hot tub had to be fixed and we only got to enjoy it for one day, and the bedroom on the main floor has a draft from the door going to the balcony so it's absolutely freezing. So if you are staying in that room, bring some extra blankets. Everything else was perfect. We had an absolute blast and would seriously book this cabin again. Thank you so much for allowing us to stay here.

22 of 48 Guest Review

Guest Rating: 10
Britney D.Kimberly, AL
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great experience as always, cabin was nice and clean. Staff was wonderful and respectful. I love cabin USA ???????? and will forever book with them.

23 of 48 Guest Review

Guest Rating: 9.6
Jose S.Allen Park, MI
Stayed on 08/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

24 of 48 Guest Review

Guest Rating: 8.2
Betty M.Hamilton, AL
Stayed on 06/04/2022
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The location was good. The cabin was nice. It had plenty of bedrooms. There was only one pool stick which was taped. So, we were unable to play pool. The layout of the cabin was not the best. There was only one way to get to the deck with the hot tub, and it was through a bedroom. However, we enjoyed our stay.

25 of 48 Guest Review

Guest Rating: 9.5
Victoria L.Aldie, VA
Stayed on 04/29/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

26 of 48 Guest Review

Guest Rating: 10
Debra S.Dalton, GA
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The ladies from my church and I had a wonderful weekend. We loved the location and cabin so much we've already booked it again for next year! Plenty of room for sleeping, eating, playing games and just enjoying the view from the decks.

27 of 48 Guest Review

Guest Rating: 10
Lisa H.Richmond, KY
Stayed on 12/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

28 of 48 Guest Review

Guest Rating: 10
Judy W.Heflin, AL
Stayed on 12/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I am thankful to have somewhere to have my family with me at Christmas and Bear Cove Lodge was a great place to stay Christmas 2021. Cozy living room to watch TV, a kitchen table that allows 14 family members share a meal together with room to spare and the beds had good mattresses on every bed! Merry Christmas to me!????

29 of 48 Guest Review

Guest Rating: 9.7
Julie G.High Point, NC
Stayed on 10/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time! Thank you to the service man that put our groceries up for us. The only thing I would recommend is to get the dish washer fixed and the food is sticking to the skillet, needs replacing. I love the location!!
Thank you!
Julie Galloway

30 of 48 Guest Review

Guest Rating: 10
Naharia H.Chesterfield, VA
Stayed on 09/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

31 of 48 Guest Review

Guest Rating: 9.7
Jorge V.Spring Hiil, TN
Stayed on 07/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
All was good
The only think was the dryer not working

32 of 48 Guest Review

Guest Rating: 9.9
Carmela J.Goose Creek, SC
Stayed on 05/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is amazing. There was. 16 in our party and we were all comfortable. It's close to Gatlinburg and downtown Pigeon Forge. I would definitely recommend Bear Cove Lodge. The only negative is not enough trash bins outside for the amount of people we had.

33 of 48 Guest Review

Guest Rating: 9.7
Bradley S.Wallin Creek, KY
Stayed on 04/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the bear cove lodge. It's was huge with plenty of things to do just in the cabin. It was just mins from Dollywood and the strip where all activities are. The cabin was very clean and slept our whole family comfortable. The price was a little high but it was Easter weekend so I understand. I would definitely recommend this cabin to anyone. I did the express check in and they sent the directions and door code to my email the day before arrival and the same easy check out as well.

34 of 48 Guest Review

Guest Rating: 10
Annette M.Greencastle, IN
Stayed on 03/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful time at Bear Cove Lodge!! It was a perfect space for our family.

35 of 48 Guest Review

Guest Rating: 8.5
William R.Aiken, SC
Stayed on 02/27/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
After the catastrophe in Bears Crossing and having to be moved to Pigeon Forge from Gatlinburg we were very skeptical as this was our first experience with Cabins USA. When I arrived at Bear Cove there was a puddle of water in front of the running dishwasher so I was extremely nervous. There were some minor issues that I hope will be fixed for the next guests but overall the cabin was great. (1)the shower curtain in the upstairs bathroom was ripped and half couldn't hang from the hooks, and the delta shower heads are terrible with no pressure and way too wide spraying. Putting adjustable shower heads like the one in the bottom floor bathroom is not expensive but would make the experience far better for guests. (2)the lever on the toilet in the 2nd floor bathroom kept falling off and needs repair. (3)one leg of the air hockey table in the game room is broken(4)the dishwasher has a leak and leaves a puddle of water in front of the dishwasher when ran (5)there were pots with rust inside them that should be replaced. There were dishes in the cabinets with standing water in them which is probably where the rust came from. Housekeeping really should be sure dishes are completely dry before stacking them in the cabinets. If these minor issues were addressed this cabin would be the perfect stay for a large family.

36 of 48 Guest Review

Guest Rating: 9.8
Leslie E.Greenville, MS
Stayed on 11/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always Great with Cabins USA!

37 of 48 Guest Review

Guest Rating: 9.9
Brittany K.Northport, AL
Stayed on 11/13/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin! My family enjoyed this cabin. It's spacious and very entertaining. We will be back! Thanks Cabins USA!

38 of 48 Guest Review

Guest Rating: 7.7
Echo C.Hebron, IN
Stayed on 10/15/2020
Ratings:
Booking: 8
Staff: 0
Cleanliness: 7
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
The cabin was very nice, would stay there again. The biggest thing is when we called the office of cabin USA and talked to someone different each day about the air/ heat not working in the basement and asked if maintenance would come out and they never did first night it was really hot and the second night it was really cold. Would of been nice if someone would of came and looked at it. The cleaning crew left broken glass on one of the porches. And the picnic table was broken could use it.

39 of 48 Guest Review

Guest Rating: 9.8
Charmane C.Cincinnati, OH
Stayed on 07/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family really enjoyed our stay at Bear Cove Lodge Cabin. There was plenty of space for everyone in this 6 bedroom cabin. The couches let out to beds and that gave us additional sleeping spaces. The game/theatre room was the main attraction for the 10 kiddos we had. The bedrooms were comfy and roomy. The bathrooms were nice size. Nice size decks. Late into the evening the adults spent a lot of time out there chilling out. The living room/dining area was big enough for our family to sit around and play our games. Having two refrigerators was great for the amount of food and drinks we had.
Once we arrived and I seen how close the cabins were together in the Cul-De-Sac I was a bit concerned about the noise level from neighboring groups but it was not a problem at all. The resort swimming pool was another favorite of the kiddos. The restrooms at the pool were clean.
No complaints - only a couple suggestions:
1) Upgrade on the quantity and size of cooking pots and skillets. For a 6 bedroom cabins there were only two small handle pots and three skillets that were very worn. We had to go out and purchase a pot to boil lasagna pasta and skillet to ground the beef. There were no pot holders so we had to use the one dish towel to get things out the oven.
2) Check the batteries and make sure all remotes are working. We had to use some of our own batteries.
Overall a great place to stay, very close to main strip on Parkway!! I suggest you bring your own cookware.
We would definitely come back.

40 of 48 Guest Review

Guest Rating: 9.2
Alisa S.Gaffney, SC
Stayed on 05/22/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was absolutely beautiful! Our only issue with the cabin was the lack of kitchen items such as pot holders and dish clothes. This cabin sleeps 18 people so we were disappointed there weren’t more of these items. We loved the fact that it has 2 refrigerators! With that many people, that was a great feature! Also, it really needs some new pots and frying pans. The big crock pot was also great!

Again, we loved the cabin and the location!

41 of 48 Guest Review

Guest Rating: 9.1
Julius M.College Park, GA
Stayed on 01/03/2020
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

42 of 48 Guest Review

Guest Rating: 10
Jana G.Fort Payne, AL
Stayed on 12/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfectly perfect for the 15 of us that stayed here to celebrate our parents anniversary! We love the movie theatre with surround sound, game room, hot tub, and fire pit! It was wonderful! Parking was a little tight for all 5 vehicles, but when when parked them 2 deep...we made it work. Check in/out process was the best. It was all mobile, and we could go straight to the cabin without having to stop and retrieve a key first. Thanks! We will def keep you in mind the next time our family comes to town.

43 of 48 Guest Review

Guest Rating: 10
Ross B.Henning, TN
Stayed on 10/04/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We truly appreciate and enjoyed ourselves!! Thank you sooo much for the accommodations as well!! See you soon again!!!ðŸ'ž

44 of 48 Guest Review

Guest Rating: 9.6
Debra D.Fort Worth, TX
Stayed on 08/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

45 of 48 Guest Review

Guest Rating: 8.8
Melanie M.Dayton, OH
Stayed on 07/18/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 7
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great cabin with lots of amenities. Didn’t make sense that the one hot tub for a 6-bedroom house was only assesible through the bedroom on the main floor.

Great house for family and friend get togethers!

46 of 48 Guest Review

Guest Rating: 9.9
Gail D.Dayton, OH
Stayed on 06/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

47 of 48 Guest Review

Guest Rating: 8.6
Brad W.Knoxville, TN
Stayed on 05/30/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We weren't given a WiFi code for this cabin.
Company Response:
Thank you for taking the time to leave a review, Brad! We wanted to let you know that WiFi information is listed on the check-in info as well as on the bottom of the turn-by-turn directions to the cabin. We also encourage guests to call us at 800-583-6168 if they have any questions or concerns during their stay. We do hope that you will plan another stay with Cabins USA again in the near future!

48 of 48 Guest Review

Guest Rating: 9.8
Melissa P.Bolivar, TN
Stayed on 03/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin very comfortable and it was very clean. The location was awesome could hear the Dollywood train as it was in the park. Great place to stay with easy check out

Book My Cabin Today!

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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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Arrival Date: Mandatory, select or enter date you will arrive (MM/DD/YYYY)

Nights: Mandatory, select or enter the number of Nights you will be staying with us

Promotional Code: Must enter a valid code

Optional Search Items: (Amenties, Cities, etc)
Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.